National General Insurance
Industry: Insurance company
DescriptionNational General Insurance, formerly the GMAC Insurance Group is a Winston-Salem, North Carolina-based property and casualty insurance company. The company was founded in 1920. The company is the only insurance company in the United States to origionate from within the automotive industry. Headquarters: Winston-Salem, North Carolina, United States Parent organization: National General Holdings CEO: Barry Karfunkel (27 Apr 2016–) Number of employees: 8,000 Founded: 1920 Subsidiaries: Affinity Group Plans, Inc, Navco Corp
National General Insurance List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at National General Insurance. You can filter them based on skills, years of employment, job, education, department, and prior employment.
National General Insurance Salaries. You can even request information on how much does National General Insurance pay if you want to. Learn about salaries, pros and cons of working for National General Insurance directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
447 National General Insurance employees in database. Find out everything there's to know about National General Insurance employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
National General Insurance Employees
National General Insurance November 2014 - Present
Carolina Patch and Seal June 2011 - Present
Sentry Insurance May 2014 - November 2014
ECU Transit January 2012 - May 2014
UPS November 2010 - January 2011
UPS November 2009 - January 2010
Skills
Microsoft Word, Microsoft Office, Customer Service, Microsoft Excel, Leadership, PowerPoint, Team Leadership, Public Speaking, Customer Satisfaction, Data Entry, Insurance, Outlook, Claim, Social Media
Education
East Carolina University 2012 — 2014
Bachelor of Science (BS), Risk Management and Insurance
Pitt Community College 2009 — 2011
Associate of Arts (AA), Pre-Criminal Justice
National General Insurance October 2014 - Present
Guilford College August 2010 - Present
PFS: Michigan May 2013 - June 2013
SMDEP: New Jersey June 2012 - July 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Public Speaking, Teamwork, Higher Education, Community Outreach, Data Entry, Event Planning, SPSS
Education
Guilford College 2010 — 2014
Bachelor's Degree, Psychology and Health Science
Cleveland Clinic August 2014 - Present
BJ's Wholesale Club June 1998 - Present
National General Insurance July 2013 - April 2014
Time Warner Cable November 2008 - April 2013
Time Warner Cable May 2005 - November 2008
Skills
Customer Service, Data Entry, Microsoft Excel, Telephone Skills, Call Centers, Administrative..., Selling Skills, Cash Register, Broadband, Customer Satisfaction, Management, Troubleshooting, Outlook, Employee Relations, Outlook Express, Inventory Management, Supervisory Experience, Cash Management, Loss Prevention, Microsoft Office, Sales, Team Building, Analysis, ICOMS, Administrative Tools, Microsoft Word, Customer Retention, Training, Selling, Recruiting, Team Leadership, Leadership, Budgets, Account Management, Inventory Control, Answering Phones, Problem Solving, Billing, Refunds, Automotive Insurance, Clerical Skills
Education
Elmira College 1995 — 1996
General Studies, 3.0
Ellet High School 1993 — 1995
Ohio Honors High School Dipolma, Honors and Advanced Placement Classes, B+
Stern Advertising August 2014 - Present
National General Insurance September 2013 - April 2014
Progressive Insurance March 2009 - September 2013
Lake Erie College August 2007 - May 2008
SMA Residential May 2007 - May 2008
Skills
Marketing, Customer Service, Account Management, Marketing Communications, Sales, Salesforce.com, Marketing Strategy, Social Media Marketing, Sales Management, Business Development, Social Media, Project Management, Microsoft Excel, Management, Negotiation, Microsoft Office
Education
Lake Erie College 2003 — 2008
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Lake Erie College
Bachelor of Science (B.S.) Minor Marketing
National General Insurance March 2000 - Present
Skills
Insurance, Property & Casualty..., General Insurance, Commercial Insurance, Customer Service, Casualty Insurance, Claims Management, Team Building, Marketing
Education
East Carolina University - College of Business 1995 — 1998
Bachelor of Business Administration (BBA), Marketing
National General Insurance March 2014 - Present
Progressive Insurance April 2010 - March 2014
Progressive Insurance February 2009 - April 2010
Progressive Insurance October 2007 - February 2009
Wells Fargo Financial November 2006 - October 2007
Quicken Loans February 2006 - September 2006
MBNA March 2000 - February 2006
Skills
Credit, Underwriting, Insurance, Mortgage Lending, Microsoft Office, Direct Sales, Loans, Financial Analysis, Sales, Marketing, Selling, Management, Account Management, Sales Process, New Business Development, Sales Operations, Forecasting, Coaching, Property
Education
Kent State University 1994 — 1999
Bachelors, Political Science
National General Insurance April 2014 - Present
Marcone 2013 - 2013
KSDK-TV NewsChannel 5 July 2011 - August 2012
KMOV News 4 March 2010 - July 2011
WATE October 2006 - March 2010
EXPRESS September 2006 - September 2007
WMBD January 2006 - May 2006
Limited Brands May 2005 - May 2006
Skills
ENPS, Broadcast, Avid, Videography, Video Production, Broadcast Journalism, Editing, Video Editing, Storytelling, Final Cut Pro, Advertising, Television, Non-linear Editing, Breaking News, Producing, Journalism, Radio, Video, Film Production, Media Relations, Broadcast Television, Facebook, Marketing, Digital Media, HD Video, News Writing, Social Media, Public Relations, Post Production, Media Production, Radio Producing, Mac, Avid Media Composer, AP Style, Audio Editing, Press Releases, Photography, Blogging, Copy Editing, Adobe Audition, New Media, Camera, Edius, Radio Broadcasting, Avid Newscutter, Creative Writing, Sound, Multimedia, Voice Over, Audacity
Education
Illinois State University 2002 — 2006
Mass Communications, Broadcast Journalism
Illinois State University 2002 — 2006
Bachelor of Arts, Mass Communications
Centennial High School
Mercury Insurance August 2012 - Present
Selective Insurance August 2011 - August 2012
National General Insurance December 2006 - August 2011
Skills
•Excellent..., Property & Casualty..., General Insurance, Insurance, Marketing, Training, Business Development, Sales, Management, Negotiation, Analysis, Underwriting, Sales Operations, Employee Benefits, Small Business, Pricing, Commercial Insurance
Education
George Mason University 1992 — 1997
Bachelor of Science, Kinesiology
National General Insurance February 2013 - Present
Bar Louie September 2012 - February 2013
Cowboy Food & Drink 2007 - August 2012
Center for Families and Children October 2010 - December 2010
Skills
Task Driven, Innovator, Determination, Works well in a team, Communication Skills, Multi Tasking, Dispute Resolution, On-time product delivery, Superior reading..., Patience, Microsoft Office, People-oriented, Online Research, Qualitative Research, Leadership, Teamwork, Team Leadership, Training, Time Management, Software Documentation, Insurance, Customer Service, Team Building, Communication, Negotiation
Education
Kent State University 2005 — 2009
Bachelor of Arts (BA), Public Communications
Villa Maria Academy (Erie, PA) 2001 — 2005
High School Diploma, College Preparatory Studies
National General Insurance August 2015 - Present
eyecarecenter, OD, PA March 2015 - July 2015
Crate and Barrel December 2013 - February 2015
Barnes & Noble August 2013 - December 2013
Tiger Leather Studio May 2013 - June 2013
Albritton Interiors June 2011 - December 2012
Dowdy Student Stores May 2010 - June 2011
Mocksville Vision Center May 2006 - December 2009
Skills
Interior Design, Commercial Design, Residential Design, Interior Lighting, Space Planning, Furniture Selection, AutoCAD, Photoshop, Dreamweaver, Microsoft Office, Graphics, Space planning, SketchUp, Furniture, Customer Service
Education
East Carolina University 2008 — 2012
Bachelor of Science (B.S.), Interior Design, Graduate
Davie County High School 2004 — 2008
Diploma
Nationwide Insurance November 2014 - Present
National General Insurance July 2013 - October 2014
Inforce Technologies, LLC. February 2013 - July 2013
Farmers Insurance June 2012 - February 2013
Farmers Insurance January 2006 - June 2012
Bristol West Insurance Group January 2003 - January 2006
Skills
Detail-oriented..., Overall 10 years of..., Proficiency in..., Insurance, SDLC, Software Documentation, Quality Center, Requirements Gathering, Quality Assurance, Test Automation, Testing, Visio, Oracle, Regression Testing, XML, Software Quality..., Test Planning, User Acceptance Testing
Education
Lakeland Community College
National General Insurance August 2015 - Present
Access Control Consultants August 2014 - March 2015
Access Control Consultants August 2012 - August 2014
Skills
Sales Management, Solution Selling, Account Management, Direct Sales, New Business Development, Sales, CRM, Team Building, Key Account Management, Microsoft Excel, Social Media, Telecommunications, Management, Business Development, Contract Negotiation, Customer Service, Microsoft Office, Sales Process, Security, Strategic Planning, Training
Education
University of North Carolina at Greensboro 2009 — 2011
Bachelor of Arts (B.A.), History
Forsyth Technical Community College 2006 — 2009
Associate of Arts (A.A.)
National General Insurance January 2015 - Present
U.S. Bank November 2013 - November 2014
Bank of America November 2011 - November 2013
Circuit City June 2008 - March 2009
Skills
Sales, Customer Service, Leadership, Problem Solving, Teamwork, Retail Banking, Incentives, Commission, People Skills, Selling Skills, Cash Handling Experience, Banking, Visual Merchandising
Education
Lane Community College 2005 — 2007
Associate of Science (A.S.), Business Administration and Management, General
National General Insurance December 2014 - Present
National General Insurance May 2014 - November 2014
Stevens Transport September 2009 - May 2014
Dependable Auto Shippers December 2007 - September 2009
Skills
Subrogation, Claims Investigations, AS400 system, Microsoft Excel, Adobe Acrobat, Employment Verifications, OSD, EDI, admin support to legal..., Liability Analysis, Claim, Property Damage, Accident, Claim Investigation, Claims Handling
Education
The University of Texas at Arlington 2012 — 2014
Bachelor's degree, Criminal Justice
Eastfield College 2010 — 2012
Associate of Science (A.S.)
Liberty Christian Academy Richlands June 2014 - Present
National General Insurance March 2011 - March 2013
Liberty University July 2008 - September 2009
Skills
Educational Leadership, Youth Ministry, Biblical Teaching
Education
Liberty University 2005 — 2009
Bachelor's degree, Biblical Studies
National General Insurance March 2014 - Present
Pan Galactic Digital LLC September 2013 - 2014
Hobsons March 2013 - August 2013
Mindshare June 2007 - March 2013
Network Solutions June 2006 - June 2007
Skills
Digital Strategy, Media Planning, PPC, SEM, Digital Marketing, Media Buying, Google Adwords, Mobile Marketing, Search Advertising, Digital Media, DoubleClick, Online Advertising, MSN AdCenter, Google Analytics, Conversion Optimization, comScore, Omniture, Advertising, Interactive Marketing, Online Marketing, Yahoo Search Marketing, Web Analytics, Affiliate Marketing, Search, Landing Page..., Keyword Research, SEO, Social Media Marketing, Integrated Marketing, Social Media, Marketing Strategy, Management, Marketing
Education
Webster University 2001 — 2003
Bachelor of Arts (B.A.), Public Relations
Southwest Missouri State University 1999 — 2001
Pacific Assurance Brokers, Inc. April 1994 - Present
Windhaven Insurance March 2012 - 2015
National General Insurance 2010 - 2015
Infinity Insurance 2009 - 2015
Foremost Insurance 2004 - 2015
Citizens Property Insurance Corporation 2002 - 2015
Mercury Insurance 1998 - 2015
Travelers 1996 - 2015
Progressive Insurance 1995 - 2015
Skills
Property & Casualty..., Casualty, Commercial Insurance, Commercial Lines, Insurance, General Insurance, Liability, Sales, Legal Liability, Underwriting, Health Insurance, Professional Liability, Homeowners, Claim, Inland Marine, Brokers, Term Life Insurance, Workers Compensation, Employment Practices..., D&O, Disability Insurance, Liability Analysis, Life Insurance, Umbrella Insurance, Claims Management, Whole Life, Universal Life, Fixed Annuities, Accident, Surety Bonds, Insurance Brokerage, Excess, Marine Insurance, Licensed Property &..., Long-term Care, Renters, Property Damage, Reinsurance, Motorcycle, Long Term Care Insurance, Health Savings Accounts, Employee Benefits, Property Claims, Subrogation, Claim Investigation, Group Insurance, Critical Illness, Personal Lines Auto, Retirement Planning, Medicare
Education
Miami Dade College 1991 — 1996
A.A., Business Administration
nuHome Promotions June 2015 - Present
LivingSocial March 2011 - March 2015
CBS Outdoor and OOS Digital dba Moloney Outdoor March 2009 - 2011
Yellowbook May 2006 - December 2008
Liturgical Publications Inc May 2003 - May 2006
New Lady Fitness January 2001 - October 2002
PartyLite January 1996 - January 2001
National General Insurance July 1983 - June 1997
Skills
Cold Calling, Advertising Sales, Fundraising, Market Development, Customer Relations, Customer Service, Customer Retention, Online Advertising, Salesforce.com, Negotiation, Selling, Advertising, Direct Marketing, Sales, New Business Development, Social Media, Digital Media, Marketing, Social Media Marketing, Lead Generation, Marketing Strategy, Marketing Communications, Account Management, Management
Education
Lindenwood University 1995 — 2012
Bachelors degree, Communications; Advertising and PR
North County Tech High School 1981 — 1983
Arts, Commercial Art
Huntington National Bank January 2015 - Present
Huntington National Bank August 2013 - January 2015
National General Insurance February 2013 - July 2013
Enterprise Rent-A-Car July 2009 - February 2013
Skills
Business Management..., Marketing, Sales, Fleet Management, Business to Business..., Customer Satisfaction, Customer Service, Leadership, Teamwork, Building Relationships, Microsoft Office, Outlook, Coaching, Strategic Planning, Analysis, Solution Selling, Customer Retention, Direct Sales, Sales Presentations, Account Management, Banking, Finance
Education
Hiram College 2005 — 2009
Bachelor of Arts (B.A.), Business Administration and Management, General
National General Insurance 2012 - Present
Travelers October 2002 - February 2012
Office of the Ohio Insurance Liquidator September 2001 - September 2002
PRS Group / Credit General Insurance Co January 1999 - August 2001
Tops Markets January 1994 - December 1998
National Interstate Insurance Company January 1991 - January 1994
Liberty Mutual Insurance November 1987 - November 1991
Skills
Claim Manager /..., Customer Service, Negotiation, Expense Management, Evaluations, Staff Development, Staff Supervision, Claim Investigation, Claim, Insurance, Leadership, Liability, Management, Property, Property
Education
Kent State University 1982 — 1987
Bachelor of Business Administration (B.B.A.), Marketing
National General Insurance October 2012 - Present
Farmers Insurance January 2008 - September 2012
Progressive Insurance July 1990 - November 2007
Skills
Worksoft Certify, Microsoft Excel, AS400 system, Web Applications, Project Management, Business Analysis, Technical Project..., Instructor-led Training, Hands-on Training, Sequel, Query Tool, Quality Center, Microsoft Office, Test Automation, Test Planning, System Testing, Manual Testing, Regression Testing, User Acceptance Testing, Team Leadership, SQL, Quality Assurance, SDLC, Software Documentation, Testing, SharePoint, Requirements Analysis, Waterfall, Test Cases, Lotus Notes, Defect Tracking, Process Improvement, Test Scripts, Business Requirements, Requirements Gathering, Visio, Business Process, HP Quality Center
Education
Lakeland Community College 1988 — 1989
National General Insurance May 2015 - Present
National General Insurance October 2012 - May 2015
Tower Group Companies December 2008 - October 2012
Valu Home Center September 2005 - May 2012
OneBeacon Insurance January 2008 - December 2008
Skills
Data Entry, Customer Service, Problem Solving, Insurance, Underwriting, Training, Outlook, New Business Development, Call Center, Microsoft Excel, Microsoft Word, Sales, Property & Casualty..., General Insurance
Education
Medaille College 2009 — 2011
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Genesee Community College 2007 — 2008
Associate's degree
National General Insurance December 2012 - Present
National General Insurance October 1998 - Present
Fortune Insurance April 1997 - September 1998
Enterprise Rent-A-Car 1995 - 1997
Skills
Highly Organized &..., Multi Tasking, Legal, Claim Investigation, Claims Resolution, Fraud Claims, Management, Highly detail oriented, Determination to Succeed, Smiling, Microsoft Word, Microsoft Excel, Personal Injury..., Music Education
Education
Jacksonville Univeristy 1990 — 1993
Bachelors of Music Education, Music Teacher Education
Jacksonville University 1990 — 1993
Bachelors of Music Education, Bachelors Degree of Education
National General Insurance March 2015 - Present
Patriot Insurance Company March 2014 - March 2015
Tower Group Companies July 2010 - March 2014
OneBeacon Insurance May 1997 - July 2010
Skills
Underwriting, Property, Reinsurance, Umbrella Insurance, Liability, Casualty, Professional Liability, Property, Casualty Insurance, Legal Liability, Customer Service, Claim, Homeowners, Risk Management, Brokers
Education
Husson College
Bachelor of Business Administration (BBA)
National General Insurance May 2014 - Present
National General Insurance February 2013 - May 2014
Boehringer Ingelheim October 2011 - February 2013
Emma Marie's Italiano April 2010 - February 2013
11th Frame Lounge January 2011 - February 2012
Kent State University June 2011 - August 2011
Buckeye Bar November 2009 - October 2010
Number 12 Foundation June 2009 - October 2010
Windmill Lakes Golf Club May 2009 - October 2010
Skills
Microsoft Word, Adobe InDesign, Adobe Photoshop, Social Media, Press Releases, Internal Communications, Employee Relations, Media Monitoring, Social Media Monitoring, SEO, Web Content Management, Speech Writing, PowerPoint, FrontPage, Livelink, Public Speaking, Customer Service, Blogging, WordPress, Editing, Outlook, AP Style, Web Content, Content Management, Time Management, Social Networking, Newsletters, Facebook, Insurance
Education
Kent State University 2007 — 2011
Bachelor of Science, Public Relations
Lakeland Community College 2005 — 2007
Associate of Arts
National General Insurance June 2014 - Present
Metlife October 2009 - September 2013
Fidelity National Financial January 2006 - October 2009
First Professionals Insurance Company January 2004 - September 2006
Allstate Financial Workplace Division January 2000 - May 2004
Unisource World Wide February 1998 - November 2000
Landstar Ranger Inc September 1989 - February 1998
Skills
Finance, Accounting, CPA Candidate..., Budgets, Forecasting, Financial Reporting, Investments, P&C Insurance, Access, Programming, Analytics
Education
University of North Florida
BBA- Minor CIS
Jacksonville University
Master of Business Administration (MBA), Accounting
Bristol West Insurance Group August 2013 - Present
National General Insurance April 2013 - August 2013
Farmers Insurance April 2009 - April 2013
Bristol West Insurance Group September 2000 - April 2009
Reliant Insurance Group May 1996 - September 2000
Skills
Property & Casualty..., Insurance, General Insurance, Claim, Health Insurance, Casualty Insurance, Casualty, Resource Management, Requirements Gathering, Process Improvement, Brokers, Business Analysis, Claims Management, Commercial Insurance, Employee Benefits, Management, SDLC, Software Documentation, Liability, Life Insurance, Underwriting, Visio
Education
Lake Erie College
Bachelor of Arts (BA), Magna Cum Laude
National General Insurance May 2012 - Present
Abacus Tax & Accounting LLC November 2011 - May 2012
Duke Energy Corporation April 2007 - February 2011
Royal & Sun Alliance August 1998 - April 2007
PricewaterhouseCoopers August 1996 - August 1998
Education
Walsh College 1993 — 1998
MST, Corporate Taxation
Eastern Michigan University 1981 — 1985
BBA, Accounting
National General Insurance August 2015 - Present
Murray Insurance, LLC January 2015 - June 2015
Delta Sonic September 2013 - June 2015
Delta Sonic March 2007 - May 2011
Skills
Mathematics, Teamwork, Time & Attendance, Time Management, Communication, Customer Satisfaction, Quality Assurance, Auto Detailing, Public Speaking, Analysis, microsoft office, Statistics, Critical Thinking, Problem Solving
Education
Edinboro University of Pennsylvania 2009 — 2014
Bachelor's degree of Art, Actuarial Science
General McLane High School 2005 — 2009
Sandel Law Firm 2014 - Present
National General Insurance March 2012 - July 2014
Kisling, Nestico & Redick February 2008 - February 2012
Nationwide Insurance 2005 - 2008
National Interstate Insurance Company 2002 - 2005
Atlas Fitness Group, LLC 2000 - 2002
Progressive Insurance 1996 - 2000
Slater & Zurz, L.P.A. 1995 - 1996
Skills
Personal Injury, Catastrophic Personal..., Insurance Claims, Insurance Law, Negotiation, Problem Solving, Critical Thinking, Claims Management, Claims Resolution, Litigation Management, Property & Casualty..., Personal Injury..., Automobile Accidents, Mediation, Litigation, Casualty, Risk Management, Workers Compensation, Product Liability, Liability, Arbitration, Medical Malpractice, Insurance, Claim, Civil Litigation
Education
University of Akron School of Law 1992 — 1995
J.D.
Miami University 1987 — 1991
B.A., Political Science
Revere High School 1983 — 1987
National General Insurance October 2012 - Present
Old Navy August 2006 - October 2012
Skills
Event Planning, Insurance, Customer Service, Marketing, Property & Casualty..., Commercial Insurance, Claims Management, Public Speaking, Underwriting, Liability, Legal Liability, Fashion, Blogging, Broadcast Journalism, Social Media, Journalism
Education
Full Sail University 2014 — 2015
Master of Arts (MA), Mass Communication/Media Studies
Elizabeth City State University 2008 — 2012
Bachelor of Arts (BA), Communication and Media Studies
National General Insurance March 2012 - Present
Nationwide Insurance November 2005 - March 2012
Nationwide Insurance January 2002 - November 2005
Skills
Casualty, Casualty Claims, Claim, Liability, Property, Casualty Insurance, Claims Management, General Insurance, Insurance, Legal Liability, Property, Commercial Insurance, Litigation Management, Property Damage, Subrogation
Education
Youngstown State University 1997 — 2001
Master of Business Administration (MBA), Management
Kent State University 1990 — 1994
Bachelor of Business Administration (B.B.A.), Management
National General Insurance December 2014 - Present
The Hanover Insurance Group October 2014 - November 2014
OneBeacon Insurance Company July 2004 - June 2014
OneBeacon Insurance June 2000 - July 2004
Senior Underwriting Assistant November 1989 - June 2000
OneBeacon Insurance July 1988 - June 2000
Allan M. Walker Insuance Agency September 1984 - July 1988
Skills
Business Analysis, SharePoint, Process Improvement, Disaster Recovery, Requirements Analysis, Requirements Gathering, Business Intelligence, Testing, Business Process, Quality Assurance, Quality Center, Business Requirements, Software Documentation, HP Quality Center, Insurance
Education
Newbury College 1991 — 2004
Bachelor, Business Management
State Auto Insurance June 2014 - Present
State Auto Insurance April 2013 - June 2014
State Auto Insurance November 2008 - August 2013
National General Insurance February 2008 - November 2008
AccuQuote May 2004 - January 2008
Skills
Social Media Marketing, Marketing, Sales, Ethics, Persuasion, Customer Service, Networking, Team Leadership, Goal-driven leader, Event Planning, Strategic Partnerships, B2B, Insurance, Social Networking, Salesforce.com, Sales Operations
Education
Saint Xavier University 2011 — 2013
Master of Business Administration (MBA), Marketing
Illinois State University 2000 — 2003
Bachelor of Science (BS), Marketing
National General Insurance July 2012 - Present
Burlington Signs November 2010 - July 2012
BG Leitershofen August 2009 - March 2010
Skills
Graphic Design, Advertising, Marketing Strategy, Social Media Marketing, Marketing, Social Media, Sales Management, Sales, Customer Service, Event Management, Strategic Planning
Education
Lenoir-Rhyne College 2004 — 2009
bachelor, Business
National General Insurance May 2013 - Present
Crestmont Cadillac May 2011 - April 2013
crestmont Cadillac 2011 - 2013
Skills
Account Management, Automobile, Automotive, B2B, Budgets, Business Development, Coaching, Customer Retention, Customer Satisfaction, Customer Service, Direct Sales, Leadership, Management, Marketing, Marketing Strategy, Negotiation, New Business Development, Process Improvement, Project Management, Relationship Management, Sales, Sales Management, Sales Operations, Strategic Planning, Team Building, Team Leadership, Training, Troubleshooting, Cross-functional Team..., Strategy, Competitive Analysis
Education
ETI Technical College 1993 — 1995
Associate's degree, Applied Electronics
Cleveland Heights High School 1986 — 1990
National General Insurance January 2015 - Present
AT&T September 2009 - March 2014
AT&T June 1999 - August 2009
AT&T November 1998 - May 1999
NASA Glenn Research Center January 1997 - June 1998
Skills
Sales Process, Sales, Sales Management, Solution Selling, Managed Services, Account Management, Direct Sales, Call Centers, Telecommunications, Leadership, Public Speaking, Call Center, Management, Sales Operations, Leadership Development, Coaching, Customer Experience, Wireless, Strategic Planning, Customer Service, Team Building, Training
Education
Case Western Reserve University - Weatherhead School of Management 2004 — 2006
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Norfolk State University 1989 — 1993
Bachelor of Science (BS), Finance, General
MineTrove December 2014 - Present
National General Insurance January 2014 - December 2014
National General Insurance December 2012 - January 2014
21st Century Insurance July 2011 - December 2012
21st Century Insurance December 2008 - June 2011
21st Century Insurance (Formerly AIG Direct) March 2006 - November 2008
Travelers Insurance February 2004 - March 2006
Farm Bureau Insurance February 2001 - February 2004
Farm Bureau Insurance November 1999 - January 2001
Skills
Product Management, Analytics, Database Marketing, Pricing, Direct Marketing, Forecasting, Insurance, Digital Marketing, Direct Mail, Leadership, Budgets, Competitive Analysis, Sales, Strategy, Marketing Strategy, Lead Generation, Marketing, Management, Risk Management, Advertising, Market Research, Segmentation, Product Marketing, Financial Services, CRM, Customer Acquisition, Strategic Partnerships, Customer Retention, Marketing Analytics, Underwriting, Executive Management, Business Development, Cross-functional Team..., P&L Management, E-commerce, Vendor Management, Integrated Marketing
Education
University of Pennsylvania - The Wharton School 2008 — 2010
MBA, Finance
Missouri State University 1995 — 1999
BS, Finance
National General Insurance October 2010 - Present
Chartis Global Investigations / (Formerly AIG) August 2005 - December 2009
NJ Attorney General's Office / Office of Insurance Fraud Prosecutor / (N.J.OIFP) October 1991 - August 2005
Skills
Background Checks, Private Investigations, Fraud, Criminal Investigations, Investigation, Investigative Reporting, Enforcement, Accident, Asset Protection, Certified Fraud Examiner, Claim, Claim Investigation, Claims Investigations, Claims Management, Computer Forensics, Corporate Security, Crime Prevention, Criminal Justice, Criminal Law, Evidence, Executive Protection, Expert Witness, Firearms, Forensic Analysis, Fraud Detection, Identity Theft, Insurance, Internal Investigations, Interrogation, Interviews, Investigative Research, Litigation Management, Cybercrime, Liability, Litigation Support, Patrol, Physical Security, Police, Risk Assessment, Skip Tracing, Loss Prevention, Protection, Subrogation, Surveillance, Security Management, Law Enforcement, Property Damage, Undercover, Workers Compensation, Workplace Violence
Education
Monmouth University 1999 — 2004
MA In Progress, Criminal Administration
Stockton University 1989 — 1992
BA, Criminal Justice
National General Insurance October 2013 - Present
National General Insurance January 2006 - Present
GMAC Insurance September 2003 - January 2006
GMAC Insurance July 2002 - September 2003
Skills
Property & Casualty..., Underwriting, Insurance, Account Management, Sales, New Business Development, Marketing, Microsoft Excel, Outlook, Microsoft Word, General Insurance, Claim, Liability, Call Centers, Commercial Insurance, Customer Service, Process Improvement, Sales Management, Sales Operations
Education
Elon University - Martha and Spencer Love School of Business 2007 — 2010
MBA, Business
University of North Carolina at Chapel Hill 2000 — 2002
BA, Interpersonal Communication & Psychology
North Carolina State University 1998 — 2000
N/A, Engineering & Communication
The Hartford June 2014 - Present
The Hartford March 2013 - June 2014
The Hartford May 2012 - March 2013
National General Insurance January 2011 - May 2012
The Hartford November 2009 - March 2010
State Farm Insurance February 2006 - July 2009
USAA September 2007 - March 2008
Skills
Customer Service, Negotiation, Investigation, Organization, Adaptability, Problem Solving, Communication, Team-oriented, Close Attention to..., Claim, Claim Investigation, Claims Management, Fraud, Insurance, Liability, Property, Property Damage, Subrogation, Property & Casualty...
Education
State University of New York College at Brockport 2003 — 2005
Bachelor of Science (B.S.), Criminal Justice, 3.46
Hudson Valley Community College 2002 — 2003
Associate of Arts and Sciences (A.A.S.), Criminal Justice/Law Enforcement Administration
National General Insurance July 2012 - Present
ARAMARK March 2010 - September 2013
ACE Recovery Inc December 2011 - July 2012
Levy Restaurants September 2010 - March 2012
Allstate August 2006 - December 2011
Allstate November 2003 - August 2006
Skills
Licensed Property &..., Bartending, Servers, Customer Service, Catering, Phone Etiquette, Computers, Telephone Skills, Credit, Time Management, Sales, Outlook, Property & Casualty..., Commercial Insurance, Team Building, Life Insurance, Customer Satisfaction, Insurance
Education
AD Banker and Associates 1998 — 1998
Licensed Property and Casualty Agent for the State of Ohio, Insurance
Lakeland Community College 1982 — 1983
Perry High School 1978 — 1982
Diploma, General Studies
National General Insurance September 2015 - Present
National General Insurance December 2013 - September 2015
National General Insurance January 2013 - December 2013
National General Insurance March 2011 - January 2013
Hanesbrands Inc. June 2009 - February 2011
Hanesbrands Inc June 2008 - August 2008
Skills
Cross-functional Team..., Public Relations, Leadership, Competitive Analysis, Forecasting, Financial Analysis, Management, Team Leadership, Variance Analysis, Process Improvement, Microsoft Excel, Financial Reporting, Strategic Planning, Microsoft Office, Marketing Strategy, Accounting, PowerPoint, Market Research, Sarbanes-Oxley Act, Product Marketing, Finance
Education
Wake Forest University - Babcock Graduate School of Management 2011 — 2013
MBA, Finance
Elon University 2005 — 2009
Bachelor of Science, Business Administration; Finance and Accounting
Pleasant View Baptist Church May 2015 - Present
Nationwide Insurance April 2015 - Present
National General Insurance July 2011 - March 2015
Fairview Baptist Church-Dobson May 2010 - October 2014
EQ-The Environmental Quality Company April 2008 - March 2011
Wal-Mart May 2007 - April 2008
American General Finance February 2005 - April 2007
Skills
Customer Service, Microsoft Office, Payroll, Graphic Design, Logistics, Human Resources, Management, Process Scheduler, Outlook, Strategic Planning, PowerPoint, Invoicing, Microsoft Excel, Time Management, Accounting, Microsoft Word, Benefits Administration, Training, Recruiting, Event Planning, Finance, Administration, Team Building, Public Speaking, Leadership, Social Networking, Networking, Event Management, Negotiation, Employee Relations, Budgets, Leadership Development, Coaching, Employee Benefits, Account Management, Operations Management, Process Improvement, Performance Management
Education
Liberty University 2008 — 2010
M.A.R., Biblical Studies
Liberty University 2007 — 2008
B.S., Religion
Surry Community College 2002 — 2004
A.A.S., Business/Accounting/Computer Technology
National General Insurance October 2015 - Present
Pa Group Insurance, LLC January 2008 - Present
Assurant Health November 2012 - October 2015
BenefitPort MidAtlantic October 2007 - October 2008
Assurant Health January 2000 - September 2006
Preferred Care October 1996 - September 1999
John Alden Life April 1992 - May 1996
Skills
Health Insurance, Employee Benefits, Group Health, Agents, Health Savings Accounts, Brokers, Critical Illness, Long-term Care, Fixed Annuities, Disability Insurance, Dentistry, Term Life Insurance, Insurance, Sales
Education
East Stroudsburg University of Pennsylvania 1985 — 1989
Bachelor of Arts, Political Science
Wisshickon High School 1981 — 1984
National General Insurance December 2013 - Present
UIG. The Agent Agency. August 2013 - December 2013
Acrey Insurance Agency August 2011 - October 2013
GMAC Insurance July 2007 - August 2012
Insurers Unlimited Inc May 2002 - July 2007
Volvo Financial Services January 1999 - May 2002
Skills
Commercial Insurance, Underwriting, Property & Casualty..., Insurance, Workers Compensation, Liability, Commercial Lines, Casualty, General Insurance, Risk Management, Umbrella Insurance, Brokers, Homeowners, Personal Auto, Transportation, Successful Business..., BOP, Sales Operations, Training, Professional Liability, Life Insurance, Term Life Insurance, Inland Marine, Claims Management
Education
Guilford College 1991 — 1995
Bachelor of Science, Management
Durham Academy 1987 — 1991
Meijer July 2014 - Present
Stillwater Insurance November 2013 - June 2014
National General Insurance May 2013 - November 2013
Grand Valley State University August 2012 - April 2013
Humanetics Innovative Solutions August 2012 - September 2012
United BioSource Corporation May 2012 - July 2012
Intertek March 2011 - April 2012
Skills
SAS, Excel Power BI, SQL, Statistics, Dashboarding, Big Data, SAS Certified Base..., SAS Visual Analytics, SAS Enterprise Guide, SAS Stored Processes, Excel PowerPivot, Excel DAX Patterns, Excel PowerView, VBA, Teradata, Data Retrieval, Data Manipulation, Data Cleaning, Data Sandboxing, Data Mining, Data Modeling, Information Reporting, Analysis, Customer Service, Data Management, Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Sales
Education
Grand Valley State University 2011 — 2013
Master of Science (M.S.), Biostatistics, 3.905
Grand Valley State University 2006 — 2011
Bachelor of Science (BS), Statistics, Mathematics Minor, 3.562
West Bloomfield High School 2002 — 2006
Magna Cum Laude, 3.75
BCBSNC 1999 - 2015
National General Insurance 1990 - 1999
Skills
Project Management, Vendor Management, Program Management, Business Process..., Process Improvement, Leadership, Training, Employee Benefits, Health Insurance, Insurance, HIPAA, Team Building
Education
Pfeiffer University
Master of Business Administration (MBA), Business Administration and Management, General
Gardner-Webb University
Bachelor of Science (BS), Business Administration and Management, General
National General Insurance November 2014 - Present
Key Risk Management Services January 2009 - November 2014
National General Insurance 2000 - 2009
Salem Nationalease Corp. 1995 - 2000
Skills
Call Centers, Insurance, Claim, Property & Casualty..., Workers Compensation, Health Insurance, Process Improvement, Team Building, Training
Education
Forsyth Technical Community College
Management Development Program
National General Insurance June 2015 - Present
Progressive Insurance October 2011 - June 2015
Golden Gate Pool and Spa Supplies January 2001 - August 2011
Skills
Microsoft Office, Customer Service, Microsoft Excel, Outlook, Public Speaking
Education
Florida Gulf Coast University 2002 — 2004
Bachelor of Arts (B.A.), Communication, General
Edison Community College 2000 — 2002
Associate of Arts (A.A.), General Studies
National General Insurance June 2012 - Present
Sprint Nextel July 2009 - June 2012
Skills
Wireless, 4G, Telecommunications, M2M, Cellular Communications, Mobile Technology, Solution Selling, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Sales Operations, Salesforce.com
Education
Kent State University 2004 — 2009
Bachelor, Justice Studies
National General Insurance January 2011 - Present
GMAC Insurance March 2006 - January 2011
Target July 2000 - March 2006
Skills
Sales, Team Building, Underwriting, Customer Service, Direct Sales, Vendor Management, Insurance, Sales Management, Process Improvement, Leadership, Sales Operations, Call Centers, Property, Customer Retention, Management
Education
Lindenwood University 2007 — 2012
Bachelor of Science (BS), Business Administration and Management, General
National General Insurance November 2010 - Present
Stephens Pipe & Steel January 2008 - August 2010
North Elm Animal Hospital January 2005 - January 2008
Skills
Customer Service, Insurance, Property
Education
Guilford Technical Community College 2012 — 2012
Insurance
Walter Hines Page High School 1992 — 1996
High school diploma, General Studies
BB&T May 2015 - Present
National General Insurance June 2014 - May 2015
Wells Fargo April 2010 - June 2014
Skills
Account Management, Advertising, Digital Marketing, Online Advertising, Integrated Marketing, Social Media Marketing, Marketing Strategy, Marketing, Marketing Communications, Sales, Salesforce.com, Lead Generation, B2B, New Business Development, Email Marketing, Facebook, Customer Service, Social Media, Mortgage Lending, Insurance, Banking, Loans
Education
High Point University
Bachelor of Business Administration (B.B.A.), Marketing
National General Insurance September 1996 - Present
Skills
Claim
Education
Lees-McRae College 1991 — 1996
Bachelor’s Degree, Business Administration and Management, General
Lees-McRae College 1991 — 1993
Associate’s Degree, Business Administration and Management, General
Great Lakes Honda August 2015 - Present
National General Insurance January 2015 - July 2015
French Creek Family YMCA April 2014 - October 2014
Mobile Fitness Systems August 2013 - January 2014
US Navy November 2009 - March 2013
United States Navy August 2011 - November 2011
City of Berea June 2008 - May 2009
Cleveland Browns January 2008 - June 2008
Skills
Budgeting, Sports, Administration, Fitness, Inventory Management, Organizational..., Team Leadership, System Administration, Facebook, Public Speaking, Customer Service, Management, Budgets, Training, Event Planning, Leadership, Sales, Marketing
Education
Edinboro University of Pennsylvania 2002 — 2007
HPE, Sport Administration
National General Insurance May 2015 - Present
Wendys April 2012 - Present
Skills
Management, Communication, People Skills, Organization Skills, Team Building, Leadership, Microsoft Office
Education
University of North Carolina at Greensboro 2015 — 2017
Bachelor of Business Administration (BBA), Business Administration and Management, General
Forsyth Technical Community College 2012 — 2014
Associate of Arts (A.A.)
National General Insurance July 2015 - Present
National General Insurance January 2014 - Present
PepsiCo / Accounting Principles October 2013 - December 2013
CRC January 2007 - October 2013
UNCG January 2013 - July 2013
Vartech Systems January 2008 - January 2010
After 5 Computers January 2005 - January 2007
Skills
Thunderhead, Troubleshooting, Testing, QuickBase, Business Systems..., Business Analysis, Business Requirements, Insurance, Business Process..., Computer Hardware, Networking, Customer Service, Microsoft Office, Computer Security, ITIL, Wireless Networking, Business Process, Cisco, Computer Hardware..., Software Implementation, Computer Repair, Computer Maintenance, Microsoft, SQL, A+ Certified, CCNA, Technical Support, Windows 7, Claim, Team Leadership, Siebel, Leadership, Business Process..., Visio, Use Case Analysis, Workflow Diagrams, Requirements Analysis, Release Management, Project Coordination, Test Cases, Microsoft Excel, Regression Testing, Test Planning
Education
University of North Carolina at Greensboro 2010 — 2013
B.S, Information Systems and Operations Management, 3.41
Forsyth Technical Community College 2003 — 2005
A.A.S, Networking Technologies, 3.6
Elon University 1996 — 1997
3.1
National General Insurance November 2013 - Present
Inmar July 2013 - November 2013
Lincoln Financial Group October 2007 - July 2013
Lincoln Financial Group December 2004 - October 2007
Brookstone College of Business May 2003 - November 2004
Skills
Accounting, Tax, General Ledger, Accounts Receivable, Internal Controls, GAAP, CPA, Financial Statements, Essbase, Business Objects, FAS109, Microsoft Excel, Microsoft Word, Corporate Tax, Analysis, Bank Reconciliation, Cash Management, Spreadsheets, Word, Outlook, OneSource, PeopleSoft, SAP, Hyperion Enterprise, Excel, Microsoft Office, Balance Sheet Controls, E-2, GEAC, Booke's TCP Software, Premium Pro Software, Premium Pro Allocator..., Account Reconciliation, Income Tax, Tax Accounting, Fixed Assets, Sarbanes-Oxley Act, Tax Research, Tax Returns, Financial Analysis
Education
Guilford College 2004 — 2007
Bachelor of Science (B.S.), Accounting
Brookstone College of Business 2000 — 2002
Diploma, Accounting
Brookstone College of Business 2000 — 2002
Diploma, Information Processing Tech
Booke Seminiars
National General Insurance September 2013 - Present
TJX September 2012 - September 2013
Michaels Stores, Inc. August 2008 - September 2012
Volvo Financial Services October 2007 - June 2008
Coca Cola Beverages Pakistan Ltd March 2006 - September 2007
Skills
Employee Relations, Onboarding, New Hire Orientations, Employee Engagement, HRIS, Performance Management, Recruiting, HR Policies, Talent Management, Hiring, Succession Planning, Human Resources, Benefits Administration, Interviews, Applicant Tracking..., Labor Relations, Workforce Planning, Payroll, Sourcing, Employee Benefits, Conflict Resolution, Training, Personnel Management, Coaching, PeopleSoft, Customer Service, Leadership Development, Employee Training, Organizational..., Loss Prevention, Employment Law, Technical Recruiting, Organizational..., Team Building, Temporary Placement, Leadership, Microsoft Office, Microsoft Excel, PowerPoint, Teamwork, Microsoft Word, Grievances, FMLA, EEOC, Job Descriptions, Deferred Compensation, Policy, Workers Compensation, College Recruiting, Talent Acquisition
Education
University of the Punjab, Lahore 2002 — 2004
Masters in Public Administration, Human Resources Management/Personnel Administration, General
Forsyth Technical Community College
Certificate, Six Sigma
National General Insurance July 2015 - Present
American Institutes for Research May 2015 - July 2015
Loyola University Chicago September 2014 - December 2014
Skills
SAS, Teamwork, R, Time Management, Microsoft Excel, Microsoft Office, Social Media, Predictive Modeling, ANOVA, Data Analysis, Python, Data Cleaning, Logistic Regression, Social Networking, Data Entry, Critical Thinking, Statistics, English, Analysis, Research, PowerPoint
Education
Loyola University of Chicago 2013 — 2014
Master's Degree, Applied Statistics
Lee University 2008 — 2012
Bachelor of Science (B.S.), Mathematics
National General Insurance August 2001 - Present
Skills
Customer Service, Management, Microsoft Office, Microsoft Excel, Leadership, Project Management, Microsoft Word, Property & Casualty..., Claims Management, Claims Handling, Claims Resolution, Personal Injury..., Civil Litigation, Claims Investigations, Insurance Claims, Time Management, Skilled Multi-tasker, Insurance Adjusting, Organization Skills, Report Writing, Presentation Skills, Employee Training, Mentoring New Hires, Strategic Planning
Education
Florida State University 1998 — 2001
Bachelor of Science (B.S.), Business Administration and Management, General
Florida State University - College of Business 1998 — 2001
Bachelor's degree, Business Administration and Management, General
National General Insurance June 2013 - Present
Crius Energy, LLC April 2011 - June 2013
Viridian Energy November 2010 - March 2011
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Hampton University 2006 — 2010
Bachelor's degree, Accounting and Finance
High school for environmental studies
Middough Inc. September 2014 - Present
National General Insurance February 2014 - September 2014
CTPartners May 2012 - February 2014
Shoutback Concepts LLC November 2010 - April 2012
Great Lakes Science Center October 2008 - October 2010
National Interstate Insurance Company June 2006 - July 2008
Skills
Social Media, Account Management, Social Media Marketing, Customer Service, Email Marketing, Advertising, Sales, Budgets, Marketing Strategy, Marketing, Online Advertising, Claim, Training, Insurance, Team Building, Financial Analysis, Outlook, Accounting
Education
Cuyahoga Community College 2010 — 2012
Ohio College of Massotherapy 2005 — 2008
Associate, Massage Therapy
Kent State University 2000 — 2003
Wipro June 2014 - Present
National General Insurance February 2014 - Present
Wipro October 2010 - May 2014
Skills
Informatica, Data Warehousing, Oracle, Microsoft SQL Server, Unix, Cognos, SSIS, SQL, SSRS, TWS, C++, C, SQL DB2, Oracle SQL Developer, PL/SQL, Requirements Analysis, SDLC
Education
Mahatma Gandhi University 2006 — 2010
Bachelor’s Degree, Computer Science
Kendriya Vidyalaya 1994 — 2006
High School, Computer Science
National General Insurance May 2015 - Present
AT&T July 2014 - May 2015
Humana December 2011 - November 2013
DanLeis Enterprises LLC December 2009 - December 2011
U.S. Cellular September 2007 - May 2011
Younkers June 2005 - May 2007
Skills
Customer Service, Leadership, Insurance, Project Management, Term Life Insurance, Life Insurance, Sales, Strategic Planning, Health Insurance, Management, New Business Development, Sales Management, Cold Calling
Education
Kirkwood Community College 2006 — 2008
In Progress, Business Administration and Management, General
National General Insurance June 2005 - Present
Pragmatic Works July 2015 - July 2015
Ocwen Financial Corporation March 1999 - May 2005
Skills
Process Improvement, Business Analysis, Vendor Management, Insurance, Management, Requirements Analysis, Risk Management, SDLC, SharePoint, Analysis, Software Development, Business Process, Software Documentation, Visio, Access, Databases, Microsoft Excel, Microsoft SQL Server, Business Process...
Education
New England Institute of Technology 1996 — 1998
Associate’s Degree, Computer Programming, 4.0
National General Insurance May 2012 - Present
Allstate July 2011 - May 2012
ELCO Administrative Company July 2007 - June 2011
American Eagle Outfitters August 2004 - June 2007
Sam's Club 2002 - 2004
Skills
Liability, Claim, Insurance, Litigation, Property Damage, Arbitration, Claims Management, Mediation, Property & Casualty..., Legal Liability, Project Management
Education
Kent State University 1999 — 2004
Bachelor of Science (B.S.), Finance and Management
LaBrae
State Farm May 2015 - Present
National General Insurance March 2013 - October 2014
Progressive Insurance December 2011 - February 2013
Education
Miami University 2007 — 2011
B.A, History
BB&T January 2015 - Present
Lincoln Financial Group July 2013 - December 2014
National General Insurance January 2011 - July 2013
APEX Analytix September 2009 - January 2011
APEX Analytix June 2007 - September 2009
Skills
Certified Fraud Examiner, Sarbanes-Oxley Act, Auditing, Internal Controls, Accounting, Financial Reporting, Fraud, Financial Analysis, Accounts Payable, Accounts Receivable, Internal Audit, Access, Process Improvement, Sarbanes-Oxley, Financial Risk, Financial Accounting, Data Analysis, Budgets, Risk Management, Analysis, Microsoft Office, Enterprise Risk..., Insurance, Financial Audits
Education
Campbell University (Southeastern Trust School) 2015 — 2015
Liberty University 2009 — 2010
Master of Business Administration, Accounting
Gardner-Webb University 2003 — 2007
Bachelor of Science, Accounting
National General Insurance December 2013 - Present
Farmers Insurance December 2010 - December 2013
Michigan State Police September 1984 - November 2007
Skills
Accident Investigation, Criminal Investigations, Criminology, Fraud, Insurance Fraud, Crime Analysis, Investigation, Interviews, Firearms, Evidence Collection, Court Appearances, Adult Education, E-Learning, Insurance Background, Insurance Training, Insurance, Homicide Investigations, Internal Investigations, Background Checks, Expert Witness, Instructor-led Training, Surveillance, Law Enforcement..., Development, Interrogation
Education
Eastern Michigan University
Bachelor of Science (B.S.), Criminology
Fleet Response October 2013 - Present
Freelance Writer and Editor May 2007 - Present
National General Insurance February 2013 - October 2013
fire food and drink January 2011 - February 2013
Whole Foods Market March 2010 - February 2013
Liggett Stashower May 2010 - August 2010
Skills
Claims Resolution, Microsoft Office, Insurance, Claims Management, Negotiation, Subrogation, Property & Casualty..., Liability Analysis, Account Management, Advertising, Customer Service, Process Improvement, Strategic Planning, Vendor Management, B2B, Claim Analysis
Education
Kent State University 2012 — 2013
Master of Public Health (MPH), Public Health
The Ohio State University
Bachelor of Arts (BA), English/Language Arts Teacher Education
Cleveland State University
English/Language Arts Teacher Education
National Interstate Insurance Company March 2015 - Present
National General Insurance May 2014 - December 2014
National General Insurance January 2013 - May 2014
Newark element14 May 2011 - May 2012
PepsiCo January 2010 - May 2011
EBSCO TeleServices January 2010 - July 2010
Cowboy Food & Drink September 2004 - January 2010
University of Akron January 2009 - May 2009
Skills
Problem Solving, Photoshop, Microsoft Office, Marketing Communications, Corporate Communications, Marketing Strategy, Strategic Planning, Pricing Strategy, Marketing, Market Pricing, Sales Management, Account Management, People Skills, People-oriented, Conflict Resolution, Conflict Management, Resolving Conflicts, Crisis Management, Direct Marketing, Direct Sales, Market Research, Sales Presentations, Sales, New Business Development, Business Planning, Business Strategy, Mathematics, People Development, Personal Development, Cross-functional..., Executive Management, Lead Generation, Client Development, Territory Management, Territory Growth, Territory Penetration, Corporate Social..., Product Marketing, Product Development, Pricing, Building Relationships, Sales Force Development, Customer Service, Leadership, Sales Process
Education
The University of Akron
Bachelor of Science, Marketing Management
Lakeland Community College
Associate of Arts (A.A.)
National General Insurance August 1993 - Present
Skills
Insurance, General Insurance, Property & Casualty..., Administration, Microsoft Office, Employee Management, Training Skills, Group Presentations, Website Management, Quality Auditing, Compliance Audits, Estimating, Time Management
Education
High Point University
University of North Carolina at Wilmington
National General Insurance April 2013 - Present
SourceRM June 2012 - May 2013
The University of North Carolina at Greensboro January 2012 - May 2013
National Science Foundation August 2010 - July 2011
The University of North Carolina at Greensboro August 2006 - July 2010
NOAA: National Oceanic & Atmospheric Administration 2005 - 2007
Georgia State University August 2003 - May 2006
Skills
Statistics, Research, Data Analysis, Data Mining, Teaching, SAS, Predictive Modeling, Proposal Writing, Predictive Analytics, Technical Writing, SQL, Access, QuickBase, Analytics, Data Management
Education
The University of North Carolina at Greensboro 2011 — 2013
M.B.A., Analytics
The University of North Carolina at Greensboro 2006 — 2011
Ph.D., Agricultural yield modeling
Georgia State University 2003 — 2005
M.S., Cellular Molecular Biology & Physiology
Eastern Connecticut State University 1999 — 2003
B.S., Biology
St. Paul Catholic High School 1996 — 1999
Inmar July 2014 - Present
Inmar May 2012 - July 2014
Inmar April 2011 - May 2012
Truffles Design, LLC May 2009 - September 2010
Off to Neverland Travel June 2008 - June 2010
National General Insurance January 2001 - August 2008
Skills
Data Management, Data Analysis, Databases, SQL, EDI, Microsoft Excel, MS Excel Pivot Tables, Vlookup, SharePoint, HTML, Training, Process Improvement, HIPAA, Web Design, Microsoft SQL Server, AS400 system, Epic Systems, Client Relations Skills, Microsoft Office, Microsoft Word, Insurance, P&C Insurance, Casualty Claims, Negotiation, Claims Resolution, Dreamweaver, Data Reconciliation, Search Engine Submission, Strategic Planning, Team Building, Leadership, Management, Team Leadership, Analysis, Cross-functional Team..., Customer Service, Salesforce.com, Customer Satisfaction, Employee Training
Education
Salem College 2009 — 2009
Educational/Instructional Technology, GPA 4.0
TechSkills - Greensboro 2008 — 2009
Certified WebMaster, Web Design
Winston-Salem State University 1999 — 2000
Bachelor of Science (B.S.), Business Administration, G.P.A. 3.69
Forsyth Technical Community College 1996 — 1999
Associate of Arts and Sciences (A.A.S.), Business Administration, G.P.A. 3.9
National General Insurance August 2015 - Present
National General Insurance October 2014 - Present
National General Insurance September 2011 - Present
Republic Mortgage Insurance Company October 2007 - September 2011
Granite City Mortgage August 2006 - August 2007
Network Dynamics 2004 - 2006
Skills
Office Equipment, Accounting, Customer Service, Insurance, Administrative..., Coaching, Risk Management, Sales Management, Sales, Mortgage Lending, Loans, Process Improvement, Analysis, Outlook, Leadership, Underwriting, Training, Team Building
Education
Gardner-Webb University 2008 — 2010
Bachelor, Business
National General Insurance October 2015 - Present
Assurant Health April 2014 - October 2015
Enterprise Rent-A-Car September 2011 - April 2014
Skills
Sales, Marketing, Management, Leadership, Customer Service, PowerPoint, Microsoft Excel, CRM, Marketing Strategy, Sales Management, New Business Development
Education
Florida State University 2006 — 2010
Bachelor's degree, International Relations and Affairs
SSM Health Care May 2014 - Present
Edward Jones October 2013 - February 2014
National General Insurance May 2012 - July 2013
NISC January 2007 - January 2012
Didion & Sons Foundry August 2006 - January 2007
Target October 2001 - August 2006
Premcor March 2001 - April 2002
Pro Temps August 2000 - March 2001
Skills
Organizational..., SQL, Adobe Creative Suite, Training & Development, HRIS, Employee Relations, Employment Law, Employer Branding, Employee Recognition, Employee Benefits, Social Media, MS Office Suite, Technical Recruiting, College Recruiting, Recruitment/Retention, Performance Management, Performance Improvement, HR Policies, Software Implementation, project management, Research, Analysis, New Hire Orientation, Onboarding, Internal Communications, Internal Branding, Internal Marketing, Applicant Tracking..., Candidate Selection, Deadline Oriented, Collaborative, Teamwork, Mentoring, Data Conversion, Data Migration, Project Management, New Hire Orientations, Personnel Management, Payroll, Training, Leadership, Coaching, Human Resources, Process Improvement, Talent Acquisition, PeopleSoft, Job Descriptions, Employee Handbooks, Recruiting, Interviews
Education
Fontbonne University 1999 — 2001
MBA
Millikin University 1994 — 1998
BA
National Unity Insurance Company March 2015 - Present
National General Insurance March 2013 - February 2015
QBE FIRST November 2009 - April 2012
Young America Insurance Company July 2005 - November 2009
The Hartford March 2002 - July 2005
PC Group October 2000 - October 2001
Symons Insurance Group July 1996 - October 2000
Atlanta Casualty Company January 1990 - July 1996
State of Florida Office of Insurance Regulation June 1987 - January 1990
Florida State University 1977 - 1978
Skills
Pricing, Management, Property & Casualty..., Insurance, Product Management, Underwriting, Reinsurance, Product Development, Strategic Planning, Data Analysis, Risk Management, Forecasting, Program Management, Competitive Analysis, Actuarial Science, Claim
Education
Florida State University 1974 — 1976
MS, Mathematical Statistics
University of TX School of Public Health 1974 — 1974
Certificate, Health Statistics
Knox College 1970 — 1974
BA, Mathematics
Von Steuben High School 1966 — 1970
College Prep, Math and Science
National General Insurance September 2012 - Present
KPMG, LLP December 2004 - August 2012
Mesirow Financial 2004 - 2005
Near North Insurance Brokerage 2000 - 2004
Skills
Corporate Tax, Enterprise Risk..., Risk Management, Business Development, International Tax, Tax, Management, Financial Analysis, Leadership, Financial Reporting, Sarbanes-Oxley Act, SEC filings, Account Management, Accounting, US GAAP, Internal Controls, Tax Accounting
Education
Miami University 1992 — 1996
Bachelor of Science (B.S.), Accounting and Finance
National General Insurance March 1988 - Present
Skills
Disaster Recovery, Insurance, Visio, SDLC, Property & Casualty..., IT Strategy, Process Improvement, Enterprise Architecture, Integration, IT Management, PMP, Active Directory, Business Analysis, ITIL, PMO, Information Security, Citrix, Business Process..., Requirements Analysis, Desktop Computers
Education
High Point University 2006 — 2010
BS, Management Information Systems
National General Insurance December 2009 - Present
GMAC Insurance November 2006 - December 2009
Progressive Insurance January 2004 - October 2006
Coca-Cola Enterprises June 2002 - December 2003
Progressive Insurance May 2001 - June 2002
Education
Weatherhead School of Management at Case Western Reserve University 2005 — 2009
MBA, Marketing
Georgia State University - J. Mack Robinson College of Business 2008 — 2008
Marketing
Kent State University 1997 — 2001
Bachelor of Business Administration, Accounting
National General Insurance October 2013 - Present
East Forsyth High School Friends of the Theatre 2013 - 2014
East Forsyth High School Friends of the Theatre 2013 - 2014
Essent Guaranty, Inc. September 2009 - September 2013
Effectur September 2008 - August 2010
Volvo IT North America April 2007 - September 2008
GMAC Insurance 1992 - 2007
GMAC Insurance ( Integon ) 1992 - 2007
Skills
.NET, Networking, Software Development, Visual Basic, Troubleshooting, Servers, Databases, Oracle, SDLC, Microsoft SQL Server, Unix, SQL, Data Modeling, Performance Tuning, Requirements Analysis, SSIS, Java, SSRS, Solaris, High Availability, Data Warehousing, Visio, ETL, Disaster Recovery, Business Intelligence, Data Warehouse..., T-SQL, Infrastructure, AIX, PL/SQL, Requirements Gathering, IT Strategy, Information Technology, XML, Erwin, Database Design, SQL Tuning, Enterprise Architecture, DB2, SharePoint
Education
Guilford College 2006 — 2010
Bachelor of Science (BS), Computer Information Systems
Guilford Technical Community College 1980 — 1983
Associate's degree, Electronics Engineering Technology
GMAC Insurance May 2011 - Present
Wells Fargo Advisors, LLC December 2009 - May 2011
GMAC Insurance October 2003 - December 2009
National General Insurance August 1997 - October 2003
Blue Cross Blue Shield Alliance September 1996 - August 1997
Edward Jones December 1992 - September 1996
Education
Missouri State University 1988 — 1992
B.S., Computer Information Systems
National General Insurance August 2013 - Present
Bristol West Insurance Group / Farmers Insurance June 2009 - March 2013
Victoria Insurance/Nationwide Insurance July 2008 - May 2009
Eaton Corporation May 2008 - July 2008
Progressive Insurance - Commercial Auto Division September 2003 - November 2007
Progressive Insurance - Commercial Auto Division August 2001 - September 2003
Progressive Insurance - Commercial Auto Division March 1998 - August 2001
Skills
Testing, QTP, Quality Assurance, Test Planning, User Acceptance Testing, Microsoft Office, Regression Testing, LoadRunner, Mainframe, AS400, Test Automation, Manual Testing, Oracle SQL, Excel, Word, SharePoint, Access, VPN, PowerPoint, Adobe Acrobat, IBM iSeries, Microsoft Word, Software Documentation, Requirements Gathering, Process Improvement, Quality Center, Visio, Test Cases, SDLC, Databases, SQL, Waterfall, HP QTP, HP Quality Center, Microsoft Excel, Business Analysis, Requirements Analysis, Analysis
Education
Lakeland Community College 2008 — 2009
Certification, Medical Coding
Villa Angela/St. Joseph High School 1994 — 1998
National General Insurance April 2010 - Present
GMAC Insurance April 2000 - Present
Pepsi-Cola January 1998 - April 2000
Skills
Telecommunications, Networking, Process Improvement, Visio, Vendor Management, Disaster Recovery, Microsoft Excel
Education
Mount Saint Mary College 1980 — 1984
BA, Maj: Psychology Min: Special Ed
St. Charles Insurance August 2002 - Present
Clear Perception April 1996 - August 2002
National General Insurance 1984 - 1996
Skills
Sales, Account Management, Marketing Strategy, Leadership, Customer Service, Project Management, Small Business, New Business Development, Microsoft Office, Sales Management, Microsoft Excel, Vendor Management, Microsoft Word, Property & Casualty..., Insurance, Legal Liability, Health Insurance, Liability, Life Insurance, General Insurance
Education
Lindenwood University 1993 — 1997
BA, Business
KeyBank June 2015 - Present
Rolta AdvizeX December 2014 - Present
Thirty-One Gifts January 2011 - Present
National General Insurance April 2014 - December 2014
EnvisionRxOptions June 2013 - March 2014
Keybank February 2008 - February 2013
KeyCorp 1997 - 2008
Victoria's Secret 1996 - 1997
Warner Brothers 1995 - 1995
Limited Too 1993 - 1995
Skills
Windows Server, Vendor Management, Active Directory, Process Improvement, Data Center, Lotus Notes, Disaster Recovery, Servers, Troubleshooting, VMware, Citrix, Group Policy, ITIL, Management, Networking, Security, SharePoint, Software Documentation, System Administration, Telecommunications, Training, Windows, XP
Education
Kent State University 1987 — 1991
B.S, Fashion Merchandising
Kent State University 1987 — 1991
Bachelor of Science (BS), Fashion Merchandising
National General Insurance June 2013 - Present
Cuyahoga County January 2001 - June 2005
Education
Kent State University 1996 — 2001
National General Insurance September 2013 - Present
National Interstate Insurance Company July 2011 - September 2013
Federated Insurance July 2007 - July 2011
Progressive September 2002 - August 2007
Skills
Property & Casualty..., Sales, Account Management, Customer Service, Sales Management, Insurance, Direct Sales, New Business Development, Marketing, Cold Calling, Sales Process, Sales Presentations, Commercial Insurance, Workers Compensation, Underwriting, Health Insurance, Employee Benefits, Team Building, Marketing Strategy, Microsoft Excel, Microsoft Office, Legal Liability, Claim, Management
Education
Kent State University 1996 — 2000
BS, Finance
National General Insurance January 2013 - Present
GMAC Insurance March 1988 - December 2012
GMAC Insurance Management Corporation March 1988 - December 2012
GMAC Insurance Management Corporation March 1988 - December 2012
GMAC Insurance March 1988 - December 2012
US Army Reserves September 1984 - December 2006
US Army December 1983 - November 2006
US Army Reserves September 1984 - October 2006
Skills
Insurance, Process Improvement, Underwriting, Property & Casualty..., Call Center, Leadership, Training, Team Building, General Insurance, Customer Service, Casualty, Coaching, Liability, Workers Compensation, Visio, Outlook, Risk Management, Health Insurance, Employee Benefits, Account Management, Call Centers, Management, Human Resources, Marketing, Claim Investigation, Customer Retention, Microsoft Excel, Time Management, Life Insurance, Umbrella Insurance, Brokers, Professional Liability, Legal Liability, Claims Resolution, Homeowners, Liability Analysis, Casualty Insurance
Education
Forsyth Tech 1989 — 1990
Forysth Technical Community College 1989 — 1990
business degree, Accounting; Business math, Excel, Business Administration and basic Business Law
Forsyth Technical Community College
National General Insurance February 2000 - Present
Education
Guilford College 1989 — 1993
Bachelor of Science (BS)
National General Insurance May 2013 - Present
GMAC Insurance April 2005 - May 2013
GMAC Insurance September 2002 - April 2005
GMAC Insurance November 2000 - September 2002
GMAC Insurance February 1998 - November 2000
Education
Gardner-Webb University 1991 — 1994
BS Accounting, Accounting
National General Insurance June 2008 - 2014
GMAC Insurance July 2002 - June 2008
GMAC Insurance October 1997 - July 2002
GMAC Insurance July 1992 - October 1997
Education
Forsyth Technical Community College
National General Insurance 1981 - Present
Skills
Sarbanes-Oxley Act, Risk Management, Insurance, Visio, Recruiting, Process Improvement
Education
High Point University
WellCare August 2007 - Present
National General Insurance 2014 - 2014
National General Insurance 2014 - 2014
National General Insurance 2014 - 2014
National General Insurance 2014 - 2014
National General Insurance 2014 - 2014
National General Insurance 2014 - 2014
Wellpoint Anthem October 2005 - August 2007
Skills
Product Management, Performance Management, Competitive Analysis, Training, Market Research, Marketing, Sourcing, Process Improvement, Healthcare, Forecasting, Leadership, Customer Satisfaction, Management, Vendor Management, Business Development, Coaching, Medicaid, Operations Management, Recruiting, Marketing Strategy, Cross-functional Team..., Selling, Disability Insurance, Long-term Care, Medicare Part D, Healthcare Industry, Health Savings Accounts, HIPAA, Sales Presentations, Brokers, Healthcare Consulting, Benefits Administration, Sales Process, HMO, Term Life Insurance, CRM, Provider Relations, Cold Calling
Education
Kent State University 1985 — 1990
Bachelor of Science (BS), Business Administration and Management, General
National General Insurance April 2014 - Present
LPS Field Services, Inc. March 2008 - April 2014
The Tranzonic Companies September 1999 - March 2008
Skills
Microsoft SQL Server, Financial Analysis, Financial Reporting, IBM iSeries, Data Mining, Data Analysis, Public Speaking, Analysis, Data Modeling, OLAP, Analytics, ETL, Visual Studio, Business Intelligence, Requirements Analysis, SSIS, SAS, SSRS, T-SQL, Business Analysis, Access, Forecasting, Business Requirements, Project Management
Education
Penn State University
Graduate Certificate in Applied Statistics
John Carroll University 1997 — 1999
M.S., Mathematics
Lake Erie College 1994 — 1996
B.S., Mathematics
Kent State University 1993 — 1994
Mathematics
National General Insurance June 2013 - Present
National General Insurance May 2012 - Present
National General Insurance January 2008 - May 2012
Access Insurance Company March 2006 - January 2008
Bristol West Insurance Group July 2003 - April 2006
Infinity Insurance Company 1998 - 2003
Skills
Underwriting, Insurance, Property & Casualty..., Commercial Insurance, Vendor Management, Casualty, General Insurance
Education
Missouri Southern State University 1991 — 1995
Bachelor, Marketing
National General Insurance March 2015 - Present
Lyndon Steel Company LP December 2014 - January 2015
IT Consultant with CRG October 2014 - December 2014
IT Consultant with ettain group March 2014 - September 2014
Private Consultant October 2013 - March 2014
Wake Forest Baptist Health - Lexington Medical Center February 2012 - June 2013
Wake Forest Baptist Medical Center December 2003 - February 2012
NTS, Aquent, ComputerNet March 2001 - December 2003
Chesapeake Display and Packaging May 2000 - January 2001
Twin Lakes Aviation March 1995 - May 2000
Skills
Healthcare Information..., Active Directory, Windows Server, Healthcare Management, SharePoint, Troubleshooting, System Administration, VMware, Software Documentation, Process Improvement, Microsoft SQL Server, Visio, Project Management, MS Project, Switches, TCP/IP, IT Strategy, A Certified, Budgets, HIPAA, Network Administration, Cisco Technologies, Servers, Virtualization, Windows 7, Microsoft Exchange, DNS, Citrix, Network Security, DHCP, Hardware, Firewalls, Networking, Software Installation, Routers, Laptops, Security, Technical Support, Operating Systems, Help Desk Support, IIS, VPN, Computer Hardware, VMware ESX, Wireless Networking, Information Technology, LAN-WAN
Education
East Carolina University 2005 — 2015
Forsyth Technical Community College 1998 — 2003
AAS; BS, Information Systems; Industrial Technology
National General Insurance September 2014 - Present
Boston Red Sox April 1992 - Present
Tower Group Companies July 2010 - September 2014
OneBeacon Insurance September 2002 - July 2010
Concord Group Insurance September 1999 - September 2002
Sentry Insurance July 1996 - September 1999
Skills
Liability, Claim, Customer Service, Insurance, Casualty, Management, Property & Casualty..., Claims Management, Legal Liability, Workers Compensation, Litigation Management, Commercial Lines, General Insurance
Education
Framingham State College
History
National General Insurance October 2014 - Present
National General Insurance Corporation May 2013 - September 2014
Citizens Property Insurance Corporation March 2011 - May 2013
Georgia State University January 2009 - December 2010
Standard Insurance Company May 2010 - August 2010
Skills
SQL, SAS, Excel, R, VBA, Risk Management, Microsoft Excel, Actuarial Science, Data Analysis, Access, Insurance, Predictive Modeling, Statistical Modeling
Education
Georgia State University - J. Mack Robinson College of Business 2009 — 2010
Master of Actuarial Science, Actuarial Science
University of Georgia 2003 — 2008
PhD, Textile Science
National General Insurance January 2005 - Present
The Fleming Companies August 1989 - July 2004
Skills
Experienced Insurance..., Successful Territory..., Product Marketing, General Insurance, Account Management, Advertising, Brokers, Business Development, Casualty, Business Strategy, Casualty Insurance, Claim, Coaching, Commercial Insurance, Commercial Lines, Customer Retention, Customer Service, Insurance, Liability, Marketing, Management, Pricing, New Business Development, Professional Liability, Property, Sales, Retail, Sales Management, Sales Operations, Strategic Planning, Team Building, Team Leadership, Term Life Insurance, Training, Umbrella Insurance, Underwriting, Workers Compensation
Education
Fresno Pacific University 1994 — 1998
BA Business Administration, Management and Organizational Development
Healthcare Management Administrators October 2014 - Present
National General Insurance September 2011 - May 2014
Barnes and Thornburg September 2010 - September 2011
Coca Cola Bottlers Association November 2009 - August 2010
Vending Corporation of America January 2009 - October 2009
Competitive Enterprise Institute May 2008 - September 2008
Powell Goldstein LLP May 2006 - August 2006
Skills
Quantitative Risk..., Database Management, Statistics, Legal Writing, Access, Research, Legal Research, Customer Service, Westlaw, Litigation, Civil Litigation, Courts, Corporate Law, Customer Satisfaction, Employment Law, Public Policy, Public Speaking, Editing
Education
Hampden-Sydney College 2004 — 2008
Bachelor's Degree
National General Insurance August 2010 - Present
AutoOne Insurance May 2003 - September 2010
GMAC Insurance 1998 - 2003
Infinity Insurance / Windsor Group 1997 - 1998
BWD 1990 - 1992
BWD 1990 - 1992
BWD 1990 - 1992
Skills
Team Building, New Business Development, Property & Casualty..., Sales, Marketing, Sales Management, Negotiation, Team Leadership, Marketing Strategy, Underwriting, Casualty, General Insurance, Insurance, Management, Commercial Insurance, Liability, Commercial Lines, Workers Compensation, Professional Liability, Umbrella Insurance, Brokers, Legal Liability, Reinsurance, Claims Management, Life Insurance, Claim, Disability Insurance, Employee Benefits, Risk Management, Homeowners, Agents, Fixed Annuities, Inland Marine, D&O, Long-term Care, Customer Retention, Casualty Insurance
Education
Farmingdale State College
National General Insurance December 2013 - Present
National General Insurance February 2012 - December 2013
Liberty Mutual Insurance August 1999 - February 2012
Permanent General Insurance September 1995 - August 1999
Action Auto Rental March 1984 - September 1995
Skills
Casualty, Legal Liability, Claim, Insurance, Litigation Management, Commercial Vehicle, Claims Management, Property & Casualty..., Liability, Commercial Insurance
Education
Kent State University
BBA, Business Management & Economics
USA Mortgage April 2009 - Present
Consumer Edge Mortgage April 2003 - April 2008
Plaza Mortgage Group January 1994 - April 2003
National General Insurance 1990 - 1992
Skills
FHA, USDA, Microsoft Office, VA loans, Negotiation, Microsoft Word, FHA financing, Marketing Strategy, Real Estate, Relocation, Foreclosures, Credit, Customer Service, Refinance, Loans, Loan Origination, Commercial Mortgages, Short Sales, Sellers, Mortgage Underwriting, Construction Loans, Single Family Homes, Mortgage Lending, Strategic Planning, Microsoft Excel, PowerPoint, Mortgage Banking, Banking, Sales Management, Referrals, Investors, Budgets, Certified Mortgage..., New Home Sales, Coaching, Investment Properties, Property Management, Residential Homes, Underwriting, Credit Analysis, Small Business, New Business Development, REO, Financial Analysis, First Time Home Buyers, Buyer Representation, Government Loans, Consumer Lending, Reverse Mortgages, Residential Mortgages
Education
Southwest Missouri State University 1988 — 1990
Bachelor of Science (BS), Business/Commerce, General
East Central College 1987 — 1988
General Studies
National General Insurance July 2014 - Present
Nationwide Insurance November 2010 - Present
Nationwide Insurance February 2010 - November 2010
Nationwide Insurance June 2007 - February 2010
Nationwide Insurance July 2006 - June 2007
Nationwide Insurance March 2004 - July 2006
Surry County Sheriff's Office September 1994 - January 2004
Skills
General Insurance, Liability, Claim, Legal Liability, Casualty, Patrol, Insurance, Claim Investigation, Subrogation, Property Damage, Commercial Insurance, Commercial Lines, Team Leadership
Education
East Carolina University 2007 — 2010
Master's of Science, Criminal Justice
Gardner-Webb University 2001 — 2004
Bachelor's degree, Criminal Justice/Law Enforcement Administration
Allstate August 2014 - Present
National General Insurance June 2012 - April 2014
Sedgwick November 2008 - June 2012
Skills
Claim, Claims Management, Liability, Property & Casualty..., Insurance, Legal Liability, Subrogation, Workers Compensation, Casualty, Claim Investigation, Commercial Insurance, Litigation Management, General Insurance, Professional Liability, Reinsurance, Underwriting, Commercial Lines, Claims Handling, Claims Resolution, Liability Analysis, Property Claims, Property Damage
Education
National College
Business, Management, Marketing, and Related Support Services
Kent State University
California State University Stanislaus June 2012 - Present
Florida Atlantic University January 2007 - August 2011
Regions Bank August 2003 - March 2005
Florida Atlantic University January 2002 - August 2003
National General Insurance 1998 - 2001
Skills
Proposal Writing, Management, Curriculum Design, Nonprofits, SPSS, Research, Business Strategy, Customer Service, PowerPoint, Strategy, Public Speaking, Conflict Resolution, Data Analysis, Quantitative Analytics, Program Development, SAS, Event Planning, Organizational..., Higher Education, Public Relations, Technology Needs..., Community Outreach, Non-profits, Policy Analysis, Training, Program Evaluation, Statistical Modeling, Teaching, Analysis, Strategic Planning, Data Mining, Grant Writing, Social Media, Research Design, Microsoft Office, Academia, University Teaching, Leadership Development, Econometrics, Editing, Leadership, Healthcare, Report Writing, Microsoft Excel, Quantitative Research, Fundraising, E-Learning, Statistics, Instructional Design, Program Management
Education
Florida Atlantic University 2005 — 2010
Doctor of Philosophy (PhD), Public Administration
National General Insurance March 1997 - Present
Prudential Insurance March 1985 - January 1995
Skills
Casualty, General Insurance, Commercial Insurance, Underwriting, Motorcycle, Subrogation, Liability, Automotive, RVs, Appraising, Property & Casualty..., Fraud, Customer Service, Material Damage, Negotiation, Policy Analysis
Education
Indiana State University
BS
National General Insurance March 2010 - Present
Skills
Property & Casualty..., Insurance, General Insurance, Underwriting, Commercial Insurance, Liability, Casualty, Account Management, Claim, Customer Service, Sales, Commercial Lines
Education
High Point University 1991 — 1993
Bachelor's Degree, Business Administration and Management, General
National General Insurance 1989 - Present
Skills
Insurance, Team Building, Property & Casualty..., Underwriting, Call Centers, Risk Management, Customer Retention, Vendor Management, Sales, Process Improvement, Leadership, Management, Customer Service, Change Management, Commercial Insurance, Liability, Casualty, Employee Benefits, General Insurance, Casualty Insurance
Education
Kent State University
Bachelor's degree, Marketing
National General Insurance July 2014 - Present
Imperial Fire and Casualty Insurance Co. January 2012 - July 2014
Custom Information Services July 2010 - January 2012
ILD Telecommunications 2004 - 2006
ILD Telecommunications 2004 - 2006
Skills
Disaster Recovery, Virtualization, Servers, ASP.NET, Requirements Analysis, System Administration, Software Documentation, Software Development, .NET, Business Analysis, Windows, SQL, VMware, Active Directory, Microsoft SQL Server, Databases, Windows Server, JavaScript, MySQL, Data Center, C#, vSphere, Cluster, Solution Implementation, Microsoft Solutions, SharePoint, Microsoft Exchange, Solution Architecture, SAN, IIS, Storage Area Networks, Networking, Windows Vista, VMware vSphere
Education
University of Phoenix 2008 — 2010
Bachelor's of Computer Science, Specialized in Networking and Security
Murray State College 2000 — 2001
CIS Degree, Computer Information Systems
AAA January 2003 - Present
National General Insurance August 1991 - May 1999
Education
Maryville University of Saint Louis 1992 — 1996
Bachelor of Business Administration (BBA), Business Administration and Management, General
Maryville University of Saint Louis 1992 — 1996
Bachelor of Business Administration (BBA), Business Administration and Management, General
National General Insurance September 2013 - Present
American Home Shield December 2012 - September 2013
Bank of America October 2009 - December 2012
United Guaranty Corporation October 2007 - October 2009
ITR LLC December 1997 - October 2007
Skills
Financial Risk, Underwriting, Credit Risk, Financial Modeling, Risk Management, Economic Capital, Financial Analysis, Valuation, Portfolio Management, Derivatives, Credit, Quantitative Finance, Banking, SAS, Analysis
Education
University of California, Berkeley 1992 — 1994
Master of Science (MS), Industrial Engineering and Operations Research
Lehigh University
Bachelor of Science (BS), Industrial Engineering
Lehigh University
Bachelor of Science (BS), Mechanical Engineering
Experienced BI claims aduster 2013 - Present
National Interstate Insurance Company February 2015 - June 2015
National General Insurance March 2012 - August 2014
Experienced BI claims professional. Experienced in high exposure injury claims and litigated cases. March 2012 - August 2014
Liberty Mutual Insurance May 1996 - March 2012
Skills
Claim, Commercial Insurance, Casualty, Insurance, General Insurance, Liability, Underwriting, Casualty Insurance, Litigation
Education
Indiana University Bloomington 1979 — 1983
Bachelor, Music education, 3.5
National General Insurance February 2015 - Present
National General Insurance October 2012 - February 2015
New Jersey Office of the Public Defender August 2012 - October 2012
U.S. Army JAG Corps June 2011 - August 2011
United States District Court, the Honorable Jose L. Linares May 2010 - July 2010
FBI August 2007 - April 2010
Skills
Research
Education
Fordham University School of Law 2009 — 2012
Doctor of Law (J.D.)
Georgetown University 2003 — 2007
Bachelor of Science (B.S.), Finance, General
National General Insurance December 2011 - Present
Cadwalader, Wickersham & Taft LLP September 2003 - December 2011
Education
NYU School of Law 2000 — 2003
Doctor of Law (JD)
Queens College 1996 — 1998
Bachelor of Arts (BA), Economics
National General Insurance July 2014 - Present
National General Insurance September 2012 - Present
Allstate Insurance September 2010 - September 2012
The Exchange July 2005 - July 2011
Skills
Insurance, Sales, General Insurance, Claim, Underwriting, Customer Service, Call Centers, Clerical Work, Cross-training, Document Review, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office 2013, Management, Administrative..., Training, Process Improvement, Data Entry
Education
Hiram College 2015 — 2016
Bachelor of Arts (B.A.), Accounting and Finance
Lorain County Community College
Associate's degree, Business Administration and Management, General
National General Insurance December 2012 - Present
Skills
HIPAA, Medical Coding, Medisoft, Health Claims, Medical Office, Learn New Software..., Receptionist Duties, Word 2010 Certification, Accounts Payable, Accounts Receivable, Invoicing, Data Entry, Restaurant Management, Crew Scheduling, Personnel Supervision, Purchase Orders, Customer Service, Pay Close Attention to..., Organizational..., Enthusiasm to learn, Friendly Personality, Appointment Scheduling, HCFA, CMS-1500, CPT, HCPCS, ICD-9, EOB
Education
Ohio Business College-Sheffield 2011 — 2012
Medical Adminitrative Assistant, Medical Insurance Coding Specialist/Coder
Lorain County Community College 1994 — 2006
Medical Office Assistant/Specialist
The Ohio State University 1993 — 1994
Nursing Science
National General Insurance January 2014 - Present
National General Insurance January 2013 - January 2014
Self-employed March 2009 - March 2013
PNC Bank 2011 - 2012
JPMorgan Chase 2009 - 2011
Fidelity Mortgage 2004 - 2006
Skills
Life Insurance, Series 6, Personal Banking, Notary Public, Property & Casualty..., Managed Services, Consultation, Health Insurance, Sales Process, Sales Presentations, Sales Management, Claims Resolution, Claims Handling, Claim Investigation
Education
Hampton University 1997 — 1999
Cleveland Heights High
National General Insurance August 2015 - Present
HealthSpan Integrated Care, formerly known as Kaiser Foundation Health Plan of Ohio October 2010 - August 2015
Shiloh Industries May 2008 - October 2010
FedEx Custom Critical April 1998 - November 2006
Roadway Services, Inc. April 1994 - April 1998
Ernst & Young September 1991 - April 1994
Skills
Financial Analysis, Statutory Accounting, US GAAP reporting, Auditing, Sarbanes-Oxley, Project Management, Financial Reporting, SEC Filings, General Ledger, Sarbanes-Oxley Act, Internal Controls, Variance Analysis, Cost Accounting, Finance, Accounting, Internal Audit, Six Sigma, Accounts Payable, SEC filings, Account Reconciliation, Accounts Receivable, GAAP, CPA, Process Improvement
Education
Kent State University 1987 — 1991
Bachelor of Science (BS), Accounting
Certified Public Accountant, 1993
National General Insurance December 2007 - Present
American Express 1997 - May 2007
Education
Forsyth Technical Community College 2011 — 2013
University of North Carolina at Greensboro 1993 — 1995
Guilford Technical Community College 1991 — 1993
Associate of Arts (AA)
Nationwide Insurance November 2014 - Present
National General Insurance December 2012 - November 2014
HyperQuest October 2011 - November 2012
Progressive Insurance October 2007 - October 2011
Progressive Insurance October 2006 - October 2007
Progressive Insurance June 2004 - October 2006
Education
Kent State University 1997 — 2002
Bachelor’s Degree, Business Administration, Marketing