Experience
Fifth Third Bank  August 2015 - Present
Mercury insurance Oklahoma city   October 2014 - July 2015
CenturyLink Technology Solutions  May 2014 - October 2014
National Processing Company   February 2013 - February 2014
Kentucky Farm Bureau  May 2012 - December 2012
Cincinnati Children's Hospital Medical Center  January 2011 - February 2012
Fifth Third Bank  October 2010 - March 2011
Affiliated Computer Services Inc. ( a Xerox Company)   May 2010 - November 2010
Kentucky Farm Bureau  January 2007 - May 2010
Automation Image   October 2006 - January 2007

Skills
Agile Methodologies, Struts, XML, SDLC, Web Services, Hibernate, PowerBuilder, JMS, SOA, Visual Basic, Software Development, C#, Testing, Java, Java Enterprise Edition, Requirements Analysis, Spring Framework, Web Applications, Oracle, SQL, Microsoft SQL Server, Requirements Gathering

Education
Achrya Institute of Management and Science
Masters, Computer Applications

Bangalore University
MCA, Computer application

Experience
Louisville Metropolitan Sewer District  December 2008 - Present
Perot Systems/Jewish & St Mary's Healthcare   2007 - 2008
Our Lady of Peace/Jewish & St Mary's Healthcare   2004 - 2008
CARITAS Health Services/Jewish & St Mary's Healthcare   2003 - 2004
CARITAS Health Services/Jewish & St Mary's Healthcare   1995 - 2003
National Processing Company   1993 - 1995
Louisville Metropolitan Sewer District  1990 - 1993
Louisville Metropolitan Sewer District  1987 - 1990
Silgas, Inc   1985 - 1987

Skills
Active Directory, Management, Project Planning, Outlook, Computer Hardware, Microsoft Office, Customer Service, Windows 7, Troubleshooting, Helpdesk, Help Desk Support, Microsoft Excel, Microsoft Word, Windows, PowerPoint, Computer Security, Information Security, Printers, Technical Support, Network Administration, Networking, Servers, LAN-WAN, Security, Hardware

Education
Bellarmine University   1984 — 1990
BS, Computer Science

Jefferson Community College   1980 — 1983
AS, Applied Science

Indiana University - Southeast
Real Estate course

PRP

Experience
Next Horizon Networking and Technology   December 2013 - Present
Central Florida Women's Network   September 2011 - Present
Office Depot, Inc  March 2012 - December 2013
National Processing Company   March 2011 - March 2012
Pitney Bowes  2001 - 2010
Covidien (formerly Tyco Healthcare)   March 2007 - October 2007

Skills
Document Management, CRM, Networking, Sales, B2B, Social Networking, Solution Selling, Online Marketing, Negotiation, Sales Presentations, Salesforce.com, New Business Development, Marketing

Education
Kansas Wesleyan University   1992 — 1995
Bachelor of Arts, Criminal Justice

Iowa Western Community College   1990 — 1992
Associates of Arts and Science, General

Experience
New Age Technologies  2014 - Present
National Processing Company   May 2011 - March 2014
National Processing Company   August 2009 - May 2011
National Processing Company   June 2008 - August 2009
National Processing Company   November 2007 - June 2008
Charter Communications  November 2005 - October 2007

Skills
Direct Sales, Sales Management, Account Management, New Business Development, B2B, Access Control, Customer Service, Technical Support, Troubleshooting, Internet Troubleshooting, Remote Desktop, Credit Card Transaction..., PCI DSS, Apple, Macintosh hardware, Computer Hardware, VoIP, Telephony, Oracle Applications, Oracle E-Business Suite, Time Management

Education
Jefferson Community College

Experience
Transaction Wireless  February 2013 - Present
Chase Paymentech  September 2012 - February 2013
Chase Paymentech  December 2010 - October 2012
AIG  March 2010 - January 2011
Ceridian Stored Value Solutions  June 2008 - 2010
Stored Value Solutions  July 2006 - June 2008
Bank of America  July 2004 - July 2006
National Processing Company   1999 - 2004
Financial Alliance  1997 - 1998

Skills
B2B, Mobile Payments, Credit Cards, Electronic Payments, Gift Cards, Debit Cards, Payments, Strategic Partnerships, Account Management, Product Management, Merchant Services, Vendor Management, Payment Card Processing, Executive Management, Banking, Business Development, Customer Retention, E-payments, E-commerce, Strategy, Mobile Devices, Enterprise Software, Sales Operations, Integrated Marketing, Loyalty Programs, Management, Sales, Customer Acquisition, Relationship Management, Multi-channel Marketing, Strategic Planning, Salesforce.com, Leadership, Product Development, Program Management, Mobile Commerce, CRM, Marketing, Retail, P&L Management, Competitive Analysis, Start-ups, Product Marketing

Education
Bellarmine University   2007 — 2007
Advanced Study of Finance

Sullivan University   1999 — 2001
BS, Marketing

Experience
Wake County Public School System  August 2012 - Present
The Right Hue, LLC   April 2008 - Present
Wake County Public School System  August 2012 - December 2012
National Processing Company   June 1993 - July 1999
WDSU TV  June 1990 - February 1992

Skills
Windows, Research, Outlook, Photoshop, HTML, Strategic Planning, Budgets, Management, Interior Design

Education
North Carolina State University   2011 — 2011
NC TEACH, 4.0/4.0

Temple University   1985 — 1987
Bachelor of Arts (B.A.), Broadcast Journalism

College of Charleston   1983 — 1985

Experience
Payment Alliance International  February 2012 - Present
Bank of America  March 2008 - December 2011
National Processing Company   October 2000 - March 2008

Skills
Relationship Management, Business Analysis, Risk Management, Process Improvement, Data Analysis, Project Management, Business Continuity, Financial Analysis, Banking, Call Centers, Credit, Management

Education
ECPI College of Technology
Medical Computer Specialist, Medical Informatics

Page High School

Experience
The SSI Group, Inc.   April 2015 - Present
T.N.Turi Consultancy   2013 - Present
Comdata  2012 - 2013
Emdeon  2008 - 2012
IBM  2007 - 2008
PaySpan, Inc.   2003 - 2006
National Processing Company   1996 - 2002
First Data Corporation  1994 - 1996

Skills
Electronic Payments, Merchant Services, Start-ups, Business Strategy, Payment Card Processing, Payments, Financial Services, Payment Systems, B2B, Leadership, Debit Cards, Credit Cards, Strategic Planning, Healthcare, New Business Development, Strategy, Management, Finance, Business Intelligence, Outsourcing, Enterprise Software, Servant Leadership, Healthcare Consulting, Business Catalyst, Entrepreneurship, Mergers & Acquisitions, Strategic Partnerships, Healthcare Information..., Business Development, Vendor Management, Innovation, Product Innovation, Business Innovation, Disruptive Innovation, Creative Problem Solving, Creative Solutions, SaaS, Process Improvement, Salesforce.com, Cross-functional Team..., CRM, Business Process..., Business Analysis, Analytics, Consulting, Managed Care, Healthcare Industry, Revenue Cycle Management, P&L Management, Thought Leadership

Education
Le Moyne College
B. S., Major: Biology / Minor: Philosophy

Xavier High School - Middletown, CT

Experience
Electronic Arts (EA)   September 2013 - Present
Toys R Us  October 2009 - April 2014
Electronic Arts  September 2012 - September 2013
Cracker Barrel  October 2001 - May 2009
K&M Taxes   December 2007 - February 2009
Jerry's Perfect Pets   May 1998 - April 1999
National Processing Company   November 1995 - March 1997

Skills
Dreamweaver, Illustrator, InDesign, Photoshop, 3D Studio Max, Premiere, Flash, Hand Drawing, Drawing, Research, Adobe Creative Suite, Digital Sculpting, Customer Service, Animation, Concept Design, Logo Design, Graphic Design, Web Design, Video Editing, Multimedia, Brochures, Writing, Windows, Typing, Poetry, Art, Illustration, Layout, 3D, 3D animation, Character Design, Graphics, Digital Illustration, Digital Art, Computer Animation, Digital Painting, 3D Modeling, Salesforce.com..., VoIP, Retail, Flash Animation, Creative Writing, Audacity, Painting, Calligraphy, Adobe Acrobat, Storyboarding, Adobe Audition, Zbrush, Vector Illustration

Education
American InterContinental University   2007 — 2009
Bachelor of Fine Arts (BFA), Visual Communication; Web Design, 3.6

American InterContinental University   2007 — 2008
Associate of Arts, Business Administration (AABA); Visual Communication

Art Institute of Pittsburgh   2010 — 2011
none, Media Art & Animation, 3.5

Experience
CL Smith Company  September 2014 - Present
National Processing Company   December 2011 - December 2012
Pregis Intellipack   January 2008 - November 2011
Cintas  May 2006 - January 2008

Skills
Sales, Account Management, Customer Service, Sales Management, Marketing, New Business Development, Negotiation, Customer Satisfaction, Microsoft Excel, Microsoft Office, Inventory Management, Team Building, Strategic Planning, Marketing Strategy, Microsoft Word, Leadership, Business Development, Sales Operations

Education
Indiana University Bloomington   1998 — 2002
Bachelor's degree, Public Financial Management

Experience
Sprint  July 2015 - Present
Heartland Payment Systems  May 2015 - Present
Vantiv  March 2014 - May 2015
Vantiv  September 2012 - March 2014
Vantiv  January 2007 - September 2012
BA Merchant Services  October 2004 - January 2007
National Processing Company   January 1991 - October 2004

Skills
Sales Management, Salesforce.com, Contact Centers, Supervisory Skills, Mobile Payments, Relationship Management, Branch Banking, Sales, Cross Selling, PCI Standards, Debit Cards, Leadership, Job Coaching, Technical Support, Payment Card Processing

Education
Indiana Wesleyan University

Experience
MedVenture, a Helix Medical Company  July 2014 - Present
Bank of America  September 2013 - January 2014
Bank of America  2006 - September 2013
Bank of America Merchant Services  2004 - 2006
National Processing Company   2003 - 2004
National Processing Company   2001 - 2003
National Processing Company   1993 - 2003

Skills
Analytical Skills, People Skills, Windows 95-7, Crystal Reports, Microsoft Office, IBM Mainframe, Visio, Java, Microsoft Exchange, Avaya, Services Center CMS, Citrix, VMware, Cisco Systems VPN, Symantec GhostCast, Remote Desktop, Mobile Access Services..., McAfee, ODBC

Education
Jefferson and Techincal Community College   1987 — 1989
Business, Management, Marketing, and Related Support Services

Jefferson Community College
Business, Management, Marketing, and Related Support Services

Experience
LG&E & KU   January 1999 - Present
LG&E-KU  January 1999 - Present
ADP/ASG   March 1998 - December 1998
First Data Merchant Services  August 1997 - March 1998
National Processing Company   March 1982 - July 1997

Skills
SAP, Software Project..., IT systems development, Experienced Business..., ITIL, ITIL Process, Business Process..., Field Service, Quality Assurance, Integration, Software Development, Systems Analysis, SDLC

Education
Jefferson Community College   1976 — 1978
Associate of Science (AS), Data Processing

Doss High School   1971 — 1975

Experience
Soconord Corporation, BTA Services   August 2010 - Present
Merchants Choice Payments Solutions  January 2010 - August 2010
National Processing Company   May 2005 - January 2010

Skills
Administrative Support, Microsoft Office, Excel, Word, Outlook, AS400, PowerPoint, Oracle Applications, Quickbooks, Internet Explorer, Microsoft Excel, QuickBooks, Microsoft Word, Sales, Team Leadership, Budgets, Analysis, Customer Service, Management

Education
University of Houston-Downtown   2011 — 2013
Bachelor of Science, Minor in Business

Lone Star College System   2010 — 2011
Associate of Arts, Major in Criminal Justice

Experience
Streamline Payments   October 2008 - Present
NPC  2006 - 2008
Bank of America Merchant Services  2004 - 2006
National Processing Company   1999 - 2004
Commonwealth Payment Systems   1988 - 1999

Skills
Sales Management, Marketing Strategy, Relationship Management, Electronic Payments, Credit Card Transaction..., Executive Management

Education
Bellarmine University   1985 — 1988
Bachelor of Arts (B.A.), Accounting and Finance

Saint Xavier High School   1981 — 1984

Experience
Morgan & Pottinger, P.S.C.   PresidentFenton & McGarvey Law Firm, PSC2014 - Present
National Processing Company   1993 - 1995
National City Bank  1989 - 1993

Education
Ohio State University College of Law   1976 — 1979
JD

Centre College   1972 — 1976
BA, Philosophy, Government

Experience
Hard Rock Rocksino  October 2013 - Present
Caesars Entertainment Corporation  February 2013 - October 2013
Enova Fianancial   August 2011 - November 2011
Family Dollar  June 2010 - August 2011
National Processing Company   October 2006 - April 2008
Long Beach Mortgage  May 2005 - October 2006

Skills
Food, Customer Service, Catering, Strategic Planning, Marketing Strategy, Restaurants, Event Management, Negotiation, Menu Development, Microsoft Office, Food Service, Budgets, Sales Management, Retail, Marketing

Education
Joliet Junior College   2014 — 2016
Marketing/Marketing Management, General

Proviso West High School
Diploma

Experience
NRG  October 2012 - Present
University of Houston-Downtown  January 2011 - Present
National Processing Company   May 2008 - November 2010
Venturi Staffing Partners  June 2006 - May 2008
Worldwide Services   April 2000 - September 2005

Skills
Lotus Notes, Perceptive, Customer Service, Accounting, Research, Filing, Teamwork, Accounts Receivable, Management, Payroll, PowerPoint, Microsoft Word, Microsoft Office, Customer Satisfaction, Time Management

Education
University of Houston-Downtown   2010 — 2013
Bachelors in Accounting, Accounting

Houston Community College   2001 — 2010
Associate in Arts, Accounting

Experience
Palm Beach International Raceway  February 2014 - Present
Palm Beach International Raceway  June 2012 - February 2014
TransFirst  June 2011 - June 2012
National Processing Company   September 2010 - June 2011
Money Mailer  July 2009 - September 2010
F&J Mobile Catering   February 2002 - June 2009
Jiffy Lube  January 1997 - June 2006

Skills
New Business Development, Marketing Strategy, Marketing, Social Media, Cold Calling, Business Development, Sales, Strategic Planning, Team Building, Online Marketing, Advertising, Strategy, Product Marketing, Social Media Marketing, Account Management, CRM, Negotiation, Selling, Small Business, Sales Management, Contract Negotiation, Entrepreneurship, Management, Public Speaking, Marketing Communications, Online Advertising, Hospitality, Direct Sales, Lead Generation, Public Relations, Customer Service, Strategic Partnerships, Email Marketing, Social Networking, Sales Process, Business Planning, B2B, Direct Marketing, Event Management, Trade Shows, Networking

Education
Paramus High School   1975 — 1979
Graduated, Business

Bergen Community College

Experience
Retriever Consulting Inc.   September 2014 - Present
HABAM, LLC   January 2011 - Present
ZirMed  May 2013 - September 2014
NPC a Vantiv Company   May 2008 - February 2013
National Processing Company   June 1997 - February 2013
National Processing Company   June 1997 - September 2006

Skills
Merchant Services, Payment Card Processing, Electronic Payments, CPP Certified Payment..., Debit Cards, Credit Cards, Mobile Payments, Payment Systems, Payments, Acquiring, Payment Gateways, Portfolio Management, ACH, Gift Cards, E-payments, Transaction Processing, Payment Industry, Cards, Relationship Management, Credit, EMV, Banking, PCI DSS, Financial Services, Salesforce.com, Direct Sales, Strategic Partnerships, Payment Cards, Business Development, Mobile Commerce, CRM

Education
Murray State University   1978 — 1983
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Experience
Ciber  February 2015 - Present
CedarCrestone  April 2012 - February 2015
CIBER  February 2009 - April 2012
Kaiser Permanente  2008 - 2009
Oracle  2006 - 2008
E.on US  1997 - 2006
National City Bank  1992 - 1997
Humana  1990 - 1992
National Processing Company   1986 - 1990
Baptist Hospital  1984 - 1986

Skills
PeopleSoft, SQL, Crystal Reports, Data Conversion, End User Training, Requirements Gathering, Gap Analysis, Data Integration, Business Analysis, Data Quality, PMP, Software Implementation, SDLC, HRIS, MS Project, Business Process, Testing, SQR, PeopleTools, ERP, Requirements Analysis, Visio, Business Intelligence, IT Management, Consulting

Education
Indiana Wesleyan University   2004 — 2006
BS, Information Systems Management

University of Indianapolis   1972 — 1973
Psychology

Union School - High School   1970 — 1972
General Study

Experience
Premier Packaging, Inc  August 2012 - Present
Sarcom  January 2012 - August 2012
Shippers Supply Company  September 1998 - July 2011
Shippers Supply Company  September 1998 - July 2011
Heath Consultants  August 1997 - September 1998
Southern Indiana, and Northern Tennessee   March 1997 - July 1997
National Processing Company   February 1996 - March 1997
UPS  November 1992 - February 1996

Skills
Logistics, Data Analysis, Business Analysis, Purchasing, Customer Service, Inventory Management, Process Improvement, Supply Chain Management, Team Building, Microsoft Office

Education
Indiana Wesleyan University   2005 — 2010
B.S, Business Information Systems

Experience
Baptist Physicians Lexington  October 2013 - Present
National Processing Company   December 2011 - Present
National Processing Company   September 2011 - Present
National Processing Co   January 2011 - Present
Ford Motor Company  February 1999 - February 2008
Ford Motor Company  January 1999 - January 2007
National City Towers /Louisville, Ky   January 1996 - January 1999

Skills
Data Entry, Invoicing, Financial Statements, Research, Access, Manufacturing, Data Analysis, Visio, Process Improvement, Microsoft Excel, Outlook, Customer Service, Analysis, Software Documentation, Microsoft Office, Lotus Notes, Call Centers, Payments, Troubleshooting, Training, Databases

Education
Attending Devry University   2011 — 2013
Associate of Science, Health Information

DeVry University   2011 — 2012
Associate of Science (A.S.), Health Information/Medical Records Technology/Technician

National College
Diploma, Medical Billing and Coding

National College of Business and Technology   2006 — 2007
Certificate, Billing and Coding

Experience
Clean Green Hauling   December 2011 - Present
National Processing Company   July 2009 - Present
National Processing Company   August 2009 - February 2010
Digix Xerox Sales   February 2007 - September 2008

Education
Kansas State University   2002 — 2006
Business, Marketing

Experience
J.P. Morgan   February 2013 - Present
JPMorgan Chase  2006 - April 2013
ELS Consulting LLC   2004 - 2006
First Horizon National Corporation  1999 - 2004
National Processing Company   1995 - 1999
National Processing Company   1992 - 1995
National Processing Company   1990 - 1992
IBM  1989 - 1990
Barnett Bank  1987 - 1989
Wachovia Bank  1979 - 1987

Skills
Contract Negotiation, Government Liaison, Strategic Planning, Cross-functional Team..., Organizational..., M&A experience, Budgeting, Analysis, Banking, Budgets, Business Analysis, Business Development, Business Process..., Business Strategy, Cash Management, Change Management, Coaching, Corporate Finance, Customer Retention, Customer Satisfaction, Customer Service, Executive Management, Financial Analysis, Financial Modeling, Forecasting, Human Resources, Leadership, Leadership Development, Management, Management Consulting, Managerial Finance, Marketing, Mergers, Mergers, Operations Management, P, Performance Management, Process Improvement, Product Management, Program Management, Project Management, Retail, Risk Management, Sales, Six Sigma, Start-ups, Strategy, Team Building, Team Leadership, Training

Education
East Carolina University - College of Business   1977 — 1979
BSBA, Management, Marketing

University of North Carolina at Chapel Hill - Kenan-Flagler Business School
Management, Finance, Strategy

Experience
National Processing Company   December 2010 - Present
First Data Corporation  January 2009 - December 2010
First Data  1999 - December 2008
First Data USA  1999 - December 2008
Key Bank  1994 - 1999

Skills
Payment Card Processing, Mobile Payments, Electronic Payments, Payment Gateways, Merchant Services, New Business Development, Payment Systems, Gift Cards, Payments, Strategic Partnerships, Credit Cards, ACH, Acquiring, Transaction Processing, Debit Cards, Sales Management, Account Management, E-payments, B2B, EMV, Payment Industry, Payment Cards, Merchant Acquiring, POS, E-commerce, NFC, Cards, Relationship Management, Payment Services, PCI DSS, Salesforce.com, Mobile Commerce, Loyalty Programs, Credit Card Transaction..., Start-ups, Selling, Banking, Direct Sales, Executive Management, Credit, Product Management, Business Development, Financial Services, Sales, Contract Negotiation, Marketing Strategy, Cold Calling, Strategic Planning, Business Strategy, Team Building

Education
Iona College

RCDS

RCDS

RCDS

Experience
nhe-inc   March 2013 - Present
Sunrise Children's Services  February 2013 - March 2013
Benchmark Family Services  January 2012 - May 2012
New Beginnings Family Services Inc.   2012 - 2012
Connect One Nu-Vision   April 2004 - August 2005
National Processing Company   August 2001 - February 2003

Skills
Counseling, Typing, Crisis Counseling, Group Therapy, Family Therapy, Mental Health, Social Services, Case Managment, Psychology, Adolescents, Mental Health Counseling, Public Speaking, Crisis, CBT, Teaching, Self-esteem, Counseling Psychology, Parenthood, Career Counseling, Adults, Therapists, Psychotherapy, Crisis Intervention, Behavioral Health, Program Development, Anger Management, Motivational..., Child Welfare, Case Management, Medical Social Work, Play Therapy, Treatment

Education
Webster University   2010 — 2012
Master of Arts (MA), Mental Health Counseling/Counselor

University of Louisville   2007 — 2009
Bachelor of Arts (B.A.), Psychology

Jefferson Community College   2005 — 2007
Associate of Arts (AA), Psychology

Experience
SSW Construction Corp   May 2015 - Present
Corporate Resource Services & County of Yolo   July 2014 - April 2015
Bixby Construction, Inc.   March 2014 - April 2014
Thunder Valley Casino Resort  January 2005 - September 2013
Station Casinos  July 2003 - December 2004
National Processing Company   April 1997 - April 2002
All That Sparkles Window Cleaning   1988 - 1999
Electrical Specialty Company   1986 - 1987

Skills
Customer Service, Process Scheduler, Hospitality, Supervisory Skills, Outlook, Payroll, Hotels, Budgets, Microsoft Office, Casino, Sales, Time Management, Customer Satisfaction, Microsoft Excel, Advertising, Excel, JD Edwards, Kronos..., eTrackiT Sire File..., Meeting Scheduling, Team Building

Education
City College of San Francisco   1977 — 1977
Economics

Las Positas College
Certificate, Computer/Business, A

Experience
CB&I  October 2011 - Present
National Processing Company   October 2006 - August 2011
Shell  January 2005 - January 2006

Skills
Administrative..., IT - Business Analysts, IT Project Management, EDMS Systems, Management, Project Planning, Microsoft Excel, Petroleum, Construction, Supervisory Skills, Oil & Gas, EPC, LNG

Education
University of Houston-Downtown   1993 — 1996

Lamar University   1992 — 1993
Business Management, Business Administration and Management, General

Experience
Frontier Tutoring LLC   August 2011 - Present
University of Alaska Anchorage  August 2011 - May 2014
Barberton High School  2010 - 2011
Ohio Literacy Resource Center   2005 - 2011
Kent State University  2006 - 2008
Kent State University  2004 - 2008
National Processing Company   1997 - 2003

Skills
Computer Literate, Writing Skills, Training & Development, Technology Integration, Public Speaking, Employee Training, Teaching, Creative Writing, Tutoring, Classroom, Literature, Research, College Teaching, Admissions, Leadership, Higher Education, Training, Writing

Education
University of California, San Diego   2012 — 2013
College Counseling Graduate Certificate, Education, A

Kent State University   2010 — 2011
M.A.T., Secondary Language Arts, A

Kent State University   2004 — 2008
B.A., English, A

Experience
Jordan Technologies  October 2014 - Present
DoubleTree by Hilton  April 2012 - June 2014
Renaissance Montgomery Hotel   December 2007 - April 2012
Colonial Bank  January 2006 - December 2007
National Processing Company   2005 - 2006

Skills
Customer Service, Compliance, Underwriting, Accounting, Accounting Applications, Accurate Data Entry, Cost Reporting, Reporting & Analysis, Bank Reconciliation, Account Reconciliation, Accounts Receivable, Fixed Assets, Accruals, Cash Flow, Cost Accounting

Education
Troy University   2006 — 2007
Accounting and Finance

Alabama State University   1999 — 2001
Early Childhood Education and Teaching

Experience
Bank of America Merchant Services  March 2015 - Present
Kindred Healthcare  December 2014 - February 2015
Marsh & McLennan Companies, Inc.   March 2014 - December 2014
Restaurant Supply Chain Solutions, LLC - A Yum! Brands Co-op   August 2013 - November 2013
National Processing Company (Vantiv)   October 2011 - March 2013
LG&E and KU Energy LLC  August 2009 - May 2011
Bank of America Merchant Services  October 2004 - June 2008
National Processing Company   October 1996 - October 2004
National Processing Company   April 1995 - October 1996
National Processing Company   June 1993 - April 1995

Skills
Mergers, Debit Cards, Payment Card Processing, Credit Cards, Electronic Payments, Financial Analysis, Mergers & Acquisitions, Financial Modeling, Account Reconciliation, Accounting, Auditing, Finance, Process Improvement, Access

Education
Bellarmine University
Bachelor of Arts, Accounting/Computer Science

Experience
Carriage Services  December 2014 - Present
Ignite Restaurant Group  March 2014 - December 2014
Tenaris  March 2012 - March 2014
Texas Comptroller of Public Accounts  June 2010 - March 2012
National Processing Company   November 2006 - February 2011

Skills
Audit, Word, Accounting, Financial Reporting, Financial Analysis, Tax Compliance, Auditing, Tax, Microsoft Word, Financial Accounting, General Ledger

Education
University of Houston-Downtown   2007 — 2010
Bachelors, Accounting

Howard University

Experience
Achilles Group Limited   October 2012 - Present
AppleOne Employment Services  June 2012 - October 2012
State Farm  June 2011 - May 2012
Bankers Life  January 2011 - June 2011
O'Connor and Associates  May 2009 - December 2010
National Processing Company   2007 - 2009
Convergys  2005 - 2007
City of League City  May 2001 - October 2004

Skills
Risk Management, Call Centers, Business Process, Team Management, Time Management, Payments, Payment Card Processing, Electronic Payments, Business Analysis, Microsoft CRM, Sales, B2B, Team Building, New Business Development

Education
Alvin Community College   1997 — 2000
none

Texas City High School   1993 — 1997
Diploma, General Studies

Experience
Aon Hewitt  January 2014 - November 2014
Merchants' Choice Payment Solutions  February 2012 - March 2013
National Processing Company   July 2007 - March 2011

Skills
Merchant Services, Credit Cards, Payment Card Processing, Payment Gateways, Customer Service, ACH, Microsoft Word, Credit, Account Management, Sales, Risk Management, Business Development, Sales Management, Oracle, Troubleshooting, Data Entry, Technical Support, SharePoint, FSL, Credit Card Terminals, Acrylic Painting, Drawing, Outlook Express, Micros, Information Technology, Payments, Global Platform, Authorize.net, TSYS, Omnis, POS Solutions, Painting, Lotus Notes, Windows 7, Windows XP, Typing

Education
Lone Star College System   2010 — 2012
Associate's degree, Business Administration and Management, General

Cypress Springs High School

Experience
AIG Financial Network  August 2014 - Present
The Achieve Group LLC   April 2009 - Present
Puritan Financial Group  January 2013 - July 2014
Frankfort Regional Medical Center  March 2002 - September 2010
National Processing Company   July 2003 - August 2005
Jonah Mitchell Real Estate   August 2000 - August 2005
Bourbon Community Hospital  October 1998 - November 2002
Joe Guy Hagan Century 21 Real Estate   August 1998 - August 2000
Vencor  August 1997 - August 2000
University of Kentucky Chandler Medical Center  September 1990 - August 1997

Skills
Real Estate Development, Sales Management, Strategic Planning, Coaching, Negotiation, Team Building, Real Estate, Sales, Marketing Strategy, Public Speaking, New Business Development, Selling, Customer Service, Budgets, Investments, Investment Properties, Marketing, Direct Sales, Underwriting, Insurance, Healthcare, Management, Training, Advertising, Sales Process, Lead Generation, Leadership, Sales Operations, Time Management, Cold Calling, Small Business, Business Planning, Employee Benefits, Analysis, Leadership Development, Program Management, Entrepreneurship, Policy, Customer Retention, Research, Social Media Marketing

Education
Asbury University   2007 — 2009
Bachelor of Science, Management & Ethics

Independence University, formerly California College for Health Sciences   1988 — 1990
Associates of Science, Respiratory Therapy

Eastern Kentucky University   1977 — 1980
Bachelor's Degree, Athletic Training

Somerset Community College   1977 — 1977
Physical Sciences

Morehead State University   1976 — 1976
Athletic Training

Experience
Hertzog Consulting   December 2014 - Present
Availity  April 2007 - December 2014
MEDai  2005 - 2007
Optum  2004 - 2006
National Processing Company   2002 - 2004

Skills
Healthcare Information..., Strategic Planning, Healthcare, Corporate Communications, Data Analysis, Project Management, Product Management, Marketing, Marketing Communications, Account Management, Program Management, Strategy, Product Marketing, Salesforce.com, Cross-functional Team..., Business Development, Competitive Analysis, Leadership, SaaS, Lead Generation, Product Launch, Analytics, Integrated Marketing, CRM, Email Marketing, Marketing Strategy

Education
Jacksonville University   1984 — 1988
Bachelor of Arts (B.A.), Mass Communication/Media Studies

Experience
TSYS Merchant Solutions  November 2011 - Present
Bank of America  October 2001 - July 2011
Comerica Merchant Services   1999 - 2001
National Processing Company   September 1997 - October 1999
SK Contractors   1995 - 1997

Skills
Credit Cards, Electronic Payments, Payment Card Processing, CRM, Organizational..., Merchant Services, Banking, Management, Debit Cards, Acquiring, Loans, Financial Services, Business Development, Sales, Relationship Management, Strategic Planning, Payment Systems, Credit, Account Management, Payments, Cross Selling, Executive Management, Training, Retail Banking, Small Business Lending, Commercial Banking, Commercial Lending, Portfolio Management, Risk Management, Payment Gateways, Mobile Payments, E-payments, Cards, Customer Retention

Education
Indiana University-Purdue University at Indianapolis   1993 — 1996

Experience
Alaska Travel Adventures  January 2012 - Present
National Processing Company   July 2011 - January 2012
Moblitzer, Authorized Agent of CenturyLink   August 2010 - March 2011
Actsoft  May 2008 - December 2009
Actsoft  May 2007 - December 2009
Clearwire  July 2006 - April 2007

Education
California State University-Long Beach   1988 — 1991
Bachelor of Arts, Communication

Experience
National Processing Company   March 2002 - Present
Thomas Regional Buying Guide   September 1996 - December 2001
Getco Corporation   April 1988 - July 1996

Education
Eastern Illinois University

Lyons Township High School

Experience
National Processing Company   August 2007 - Present
Waste Management  November 2000 - May 2007

Skills
Credit Cards, Microsoft Office, Account Management, Call Centers, Banking, Networking, Troubleshooting, Team Leadership, Accounts Receivable, Management, Leadership, Software Documentation, Customer Service, Customer Satisfaction, Sales

Education
Colorado Technical University   2013 — 2015
Bachelor of Business Administration (B.B.A.), Management

Colorado Technical University   2011 — 2013
Associate of Science (A.S.), Business Administration and Management, General

Experience
Peak Acceptance LLC   May 2013 - Present
Innovate Auto Finance  November 2011 - April 2013
VanTuyl Automotive   May 2010 - August 2011
Michael Hohl Automotive Group   August 2008 - August 2010
Lithia Motors  August 2005 - August 2008
RetailOne  January 2004 - August 2005
First Horizon Merchant Services  December 2002 - December 2003
National Processing Company   August 1998 - December 2002
Estimation, Inc.   May 1994 - September 1998

Skills
Business Development, Sales Management, Strategic Planning, Selling, New Business Development, Sales, Retail, Marketing, Sales Operations, Marketing Strategy

Education
Missouri State University   1996 — 2001
Bachelors

Missouri State University   1986 — 1990
Bachelors, Business Communications

Experience
Vantiv  July 2010 - Present
National Processing Company   2003 - 2006
National Processing Company   1996 - 2003

Skills
Management, Banking, Financial Services, Credit, Relationship Management, Sales, Credit Cards, Call Centers, Team Building, Risk Management

Education
Bellarmine University   1988 — 1990
Master of Business Administration (MBA)

Experience
iPay Technologies  October 2011 - Present
National Processing Company   July 2010 - September 2011
PaymentVision   December 2009 - July 2010
Tier Technologies  January 2009 - December 2009
ChoicePay  October 2004 - January 2009
Official Payments Corporation  2009 - 2009
TMSSequoia  August 2000 - October 2004
TV Guide  November 1999 - August 2000
Electronic Label Technology, Inc   October 1997 - November 1999
Wej-it Fastening Systems   August 1993 - November 1997

Skills
AAP, Business Analysis, Business Process..., Technical Writing, Roadmap, Payment Industry, ACH, NACHA, Alternative Payments, Software Product..., Product Marketing, Proposal Writing, Strategic Planning, Strategy, Product Development, Payment Systems, Credit Cards, Market Research, Competitive Analysis, Internet Banking, Electronic Payments, Payment Card Processing, Training, Mobile Payments, Product Management, Marketing Communications, Payments, E-payments, Visio, Strategic Partnerships, Payment Cards, Cards, Merchant Services, Transaction Processing, Mobile Banking, Payment Gateways, Mobile Commerce, Debit Cards, Executive Management, Financial Services, Acquiring, Relationship Management, EMV, E-commerce, Gift Cards, Vendor Management, Banking, PCI DSS

Education
University of Phoenix   2001 — 2003
BS/BM, Business Management

Northwestern University   1977 — 1981

Experience
Ultimate Software  September 2014 - Present
Ultimate Software  2004 - 2014
Ultimate Software  1999 - 2004
National Processing Company   1998 - 1999
Ceridian  1995 - 1998

Skills
Sales, Cloud Computing, HRIS, Salesforce.com, Talent Management, SaaS, Enterprise Software, Recruiting, Solution Selling, Payroll, Business Intelligence, Sales Process, Employee Benefits, CRM, Product Management, Integration, Account Management, Lead Generation, Business Analysis, Process Improvement, Change Management, Professional Services, Sales Management, Onboarding, Sales Enablement, Vendor Management, Software Implementation, Direct Sales, Management, Benefits Administration, Employee Relations, Business Process, Applicant Tracking..., Cold Calling, Team Building, Selling, Cognos, Demand Generation, Performance Management, Personnel Management, New Business Development, Deferred Compensation, Software Industry, ERP, Training, Visio, Human Resources, Strategic Partnerships, ADP Payroll, Analytics

Education
Central Michigan University   1996 — 1998
Masters, Business

Michigan State University   1987 — 1991
Bachelor of Science (BS), Telecommunications Management

Howell High School

Experience
Humana  September 2011 - Present
Humana  August 2009 - August 2011
Stored Value Solutions  December 2004 - August 2009
Stored Value Solutions  January 2003 - November 2004
Stored Value Solutions  December 2001 - December 2002
Kincaid Technologies   December 1999 - December 2001
National Processing Company   February 1978 - December 1993

Skills
SDLC, Vendor Management, Leadership, Business Analysis, Business Development, Team Leadership, Project Management, Software Project..., Customer Service, Visio, Account Management, Management, Budgets

Education
Dallas Baptist University   1998 — 2001

Belmont University Workshop
Leadership Survival Skills

Harvard Program on Negotiation
Negotiation Workshop

Six Sigma Green Belt Certification

Experience
Cayan  September 2009 - Present
Century Payments   February 2009 - August 2009
National Processing Company   October 1995 - February 2009

Skills
Merchant Services, Electronic Payments, Payment Card Processing, Credit Cards, Mobile Payments, Payments, Debit Cards, Payment Gateways, Sales Management, Credit, Payment Systems, Transaction Processing, New Business Development, Direct Sales, B2B, Salesforce.com, Account Management, Acquiring, Strategic Partnerships, Sales

Education
Indiana University Bloomington   1988 — 1993
BA, Psychology / Sociology

Experience
Dallas Cowboys  December 2014 - Present
Pier 1 Imports  December 2010 - November 2014
Bank of America  May 2009 - November 2010
National Processing Company   December 2007 - May 2009
Lyondell  July 2006 - December 2007
EDS  March 2004 - June 2006
Verizon  May 2001 - February 2004

Skills
BizTalk, Microsoft SQL Server, T-SQL, SDLC, .NET, SOA, WCF, Axapta, Lotus Notes, SharePoint, Enterprise Architecture, Entity Framework, C++, Microsoft Dynamics AX

Education
Andhra University
BE

Experience
TransPay Solutions and BMT Retail Systems   2005 - Present
PNC Merchant Services  January 2002 - December 2004
National Processing Company   January 1998 - December 2000

Skills
Payment Processing, Credit Card Processing, Merchant Services, Cash Management, Point of Sale Consulting, Loyalty Program..., Cash Flow Management, Mobile Marketing, Credit Cards, Point of Sale, POS, PAR Pixel Point, Payment Card Processing, Electronic Payments, Sales, Small Business, Loyalty Programs, Fundraising, Retail, Payments, Entrepreneurship, Management, Strategic Planning, Public Speaking, Social Media Marketing, Customer Service, Team Building, Marketing, Sales Management, Leadership, Marketing Strategy

Education
Indiana University-Southeast   1989 — 2004
Bachlors, Communications

Experience
PNC Financial Services Group  September 2010 - Present
PNC Bank  June 2008 - March 2010
National City Bank  December 2001 - June 2008
National City Bank  February 1999 - December 2001
National Processing Company   September 1997 - February 1999
National City Bank, Northwest   March 1990 - September 1997
Key Bank  January 1989 - March 1990
Key Bank  July 1988 - December 1988
Key Bank  June 1984 - July 1988

Education
University of Toledo
MBA, General Business

Ohio Northern University
BSBA, Major: Finance; Minor: Accounting

Experience
Interbay Food Company   January 2014 - Present
Dining Alliance  April 2013 - Present
National Processing Company   March 2011 - Present
Winecellarorg   July 2008 - Present
Natura Water  January 2010 - December 2010
Bargreen Ellingson  2008 - 2009
Fiorini Ski School  2006 - 2009
WineBid.com  November 2003 - June 2008
Gourmet Mixes   2001 - 2003

Skills
Restaurants, Account Management, Business Development, Sales, Team Building, Customer Service, Small Business, Marketing, Management, Wine, Sales Operations, Real Estate, New Business Development, Food, Sales Management, Marketing Strategy, Catering, Strategic Planning, Leadership, Pricing, Inventory Management, Contract Negotiation, Negotiation, Training, Forecasting, Sales Process, Hospitality, Food, Purchasing

Education
Highline College   1983 — 1986
Assoc., Business/Archiology

Experience
Radio-Mart   August 2000 - Present
Velocity Networks, LLC   June 2007 - July 2009
Velocity Networks / Toyota Tsusho of America, Inc   October 2004 - July 2009
AccountingSolutions / Floyd Memorial Hospital   June 2003 - August 2003
Accountemps / Appalachian Regional Healthcare   September 2002 - March 2003
Abston Office   January 2000 - June 2002
National Processing Company   July 1999 - November 1999
UPS  June 1997 - November 1998

Education
Jefferson Community College   1997 — 2000
Associates, English

Jefferson Community College
Business Management & Administration

Experience
National Processing Company   December 2008 - Present
NPC - National Processing Company (Formarly - Retriever Payment Systems Inc., RPSI)   November 2006 - December 2008
National Processing Company   October 2004 - November 2006
First National Merchant Solutions  December 1998 - October 2004
First National Bank of Omaha  March 1996 - December 1998

Education
Miami University   1976 — 1980
BS, Accounting and Finance

Experience
Energy Transfer  June 2014 - Present
Vantiv  March 2010 - April 2014
National Processing Company   2003 - 2010
Goodman Manufacturing  1996 - 2003
U.S. Air Force   1978 - 1992

Skills
IT Management, IT Operations, Technology Integration, Project Management, Enterprise Architecture, Mergers & Acquisitions, IT Strategy, Data Center, Infrastructure..., Information Security, Help Desk Implementation, Windows Server, Active Directory, Microsoft Exchange, Linux, Vendor Management, Staff Development, Process Improvement, Change Management, Risk Management, Business Analysis, Oracle E-Business Suite, Disaster Recovery, Business Continuity..., SDLC, ITIL, Databases, Mapics, Budget Process, PCI Standards, Virtualization, Cost Control

Education
Northwestern University - Kellogg School of Management
Senior Leadership Program

Eastern New Mexico University   1982 — 1986
Computer Science

University of Maryland   1982 — 1986
Computer Science

Interop   2010 — 2011
CIO Boot Camp & Essentials of IT Management

Experience
ITC Service Group, Inc.   February 2014 - Present
Time Warner Cable Business Class  November 2002 - December 2013
Sprint  July 2002 - November 2002
Lock/Line  November 2001 - July 2002
GeoAccess  2000 - 2001
Envelope Man   April 1998 - January 2000
National Processing Company   December 1997 - April 1998
Upper Rio Grande Workforce Development Board  September 1997 - December 1997
Equifax Risk Management Services  March 1996 - September 1997
Envelope Man   January 1992 - March 1996

Skills
VoIP, Metro Ethernet, Telecommunications, Telecommunication..., Telephony, Broadband, DOCSIS, Co-location, T1, IP, Disaster Recovery, Optical Fiber, Broadband Access, WAN, Ethernet, Fiber Optics, Network Design, PRI, Wireless, Troubleshooting, Frame Relay, Customer Service, Technical Support, Microsoft Office

Education
Johnson County Community College   1999 — 2000
Associate's, Information Technology

Experience
Ironman  August 2012 - Present
TUI Marine  April 2008 - August 2012
Anchor Glass Container  July 2005 - March 2008
Mariner International Travel, Inc   December 2000 - March 2005
National Processing Company   October 1997 - November 2000

Skills
Financial Analysis, Strategic Planning, Operations Management, Forecasting, Budgets, GAAP, Due Diligence, Strategic Financial..., Mergers, Auditing, Finance, Financial Reporting, General Ledger, Contract Negotiation, Mergers & Acquisitions, Business Strategy, Analysis, Consolidation, Pricing, Financial Forecasting, Start-ups, Variance Analysis, Internal Audit, Accounting, Financial Planning, Management

Education
Campbellsville University   1988 — 1992
BS, Accounting and Business Administration

Male High School   1984 — 1987

Experience
MZ BLUE   2012 - Present
Employer Flexible  March 2010 - October 2010
National Processing Company   October 2008 - February 2010
National Power Company   April 2007 - August 2008
Royal Windows Covering   December 2005 - February 2006

Skills
JD Edwards, Oracle Applications, Microsoft Word, Microsoft Excel, PowerPoint, SAP, 10 Key, Strategic Planning, Photoshop, Access, Account Management, Accounting, Customer Service, Data Entry, Entertainment, Event Management, Event Planning, Facebook, Leadership, Marketing

Education
LeTourneau University   2012 — 2012
Criminal Justice/Police Science

North Harris College   2002 — 2003
Criminal Justice/Police Science

JERSEY VILLAGE HIGH-SCHOOL   1999 — 2002
DIPLOMA

Jersey Village High-School

North Harris College

Experience
Cypress Fairbanks Independent School District  2005 - Present
Self  1980 - 2013
Arbonne International  2009 - 2012
National Processing Company   November 2008 - September 2010
O’Connor & Associates/Burnett Staffing   2007 - 2007
John Robert Powers  2004 - 2005
Randstad/Harcourt Press   2004 - 2004
Cypress Christian School  2000 - 2003
Rio Grande Children's Home/Valley Christian School   1991 - 1996
J. E. Sirrine Engineering   1979 - 1980

Skills
Risk Management, Public Speaking, Teaching, Theology, Theatre, Lesson Planning, Passion for Helping..., Data Entry, Creative Writing, Education, Microsoft Word, Microsoft Excel, Speech Writing, Bible teaching, Bible Study, Payments, Credit, Curriculum Design, Critical Thinking, Social Perceptiveness, Persistence, Clerical Skills, Persuasion, Teamwork, Coordination, Time Management, Text Editing, Timely Decision Making, Active Learning, Expository Preaching, Job Scheduling, Creative Fiction, Speculative Fiction, Playwriting, Bible, Short Stories, Writing, Negotiation, Learning Styles, Self Management, Independence, Pastoral Care, Research, Oracle, Literature, Published Author, Teaching Adults, Acting, History, Software Documentation

Education
The University of Texas-Pan American   1998 — 2000
Worked in Master of Arts in Theater, Theatre/Theater

Southwestern Baptist Theological Seminary   1973 — 1977
Master of Divinity (MDiv), Pastoral Studies/Counseling

Houston Baptist University   1972 — 1973
Bachelor's degree, Christian Studies and Speech

Ouachita Baptist University   1970 — 1972
Religion/Religious Studies

Texarkana College   1969 — 1970
General Studies

Galena Park High School   1966 — 1969
Diploma, Liberal Arts

Experience
Northeastern Regional Bank   October 2014 - Present
Society of Human Resources Management   January 2001 - Present
Northeastern Regional Bank   January 2011 - October 2014
Buck Consultants  January 1998 - January 2000
National Processing Company   January 1996 - January 1998
National Processing Company   January 1992 - January 1996

Skills
Employee Relations, Performance Management, Human Resources, Training, Employee Benefits, Benefits Administration, Interviews, Personnel Management, Recruiting, New Hire Orientations, Employee Engagement, Talent Management, HR Policies, Succession Planning, Onboarding

Education
New Jersey Institute of Technology   1994 — 1996
M.S., Human Resource Management

Michigan State University   1984 — 1988
B.S, Family Community Services

Experience
Millard Public Schools  2008 - Present
First Data Corporation  June 1994 - December 2007
National Processing Company   February 1991 - June 1994

Skills
Classroom Management, Lesson Planning, Educational Technology, Curriculum Development, Classroom, Differentiated..., Tutoring, Teacher Training, Teaching, Staff Development, Instructional Technology, Secondary Education, Instructional Design, Higher Education

Education
Creighton University   1986 — 1989
Master's degree, Mathematics

Saint Mary's College   1982 — 1986
Bachelor's degree, Mathematics

Experience
National Processing Company   November 2010 - Present

Skills
Cold Calling, Salesforce.com, Customer Service, Sales, Leadership

Education
University of Louisville   2010 — 2010
Bachelors of Business Education, Workforce Leadership

Broward College   2006 — 2008
Associate in Arts, Communications

Experience
North American Bancard  December 2011 - Present
National Processing Company   1999 - 2011

Education
Fresno City College

Experience
United Parcel Service (UPS)   June 2014 - Present
Family Health & Retirement Services   October 2012 - May 2014
UPS  September 2011 - September 2012
National Processing Company   May 2008 - September 2011
Family Health and Retirement Services   March 2002 - March 2008
Bank of America Merchant   September 2001 - March 2002
Aperture Credentialing Inc   August 2000 - September 2001
Unidial, Inc   June 1999 - April 2000
GTE, Inc   April 1997 - April 1999
Prudential Service Bureau  September 1996 - April 1997

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Data Entry, Troubleshooting, Databases, Access, Public Speaking, Teamwork, Hardware, Team Building, Time Management, Social Media

Education
Jefferson Community College   1997 — 1998

Waggener High School
High School, All basics, 9 through 12

Experience
First Date   January 2012 - Present
First Data Merchant Services  2000 - 2012
Bank of America  January 2001 - January 2011
National Processing Company   January 2000 - January 2001
Fashion Shop   January 1994 - January 2000

Education
College of Merchandising at Louisville Technical Institute   1994 — 1995
Associates degree

Shelby County High School   1990 — 1993
diploma

청강아카데미학원
Diploma

Experience
National Processing Company   March 2003 - Present

Skills
Credit Cards, Banking, Payments, Payment Card Processing, Credit, Electronic Payments, Merchant Services, Risk Management, Portfolio Management, Financial Services, Financial Analysis, Relationship Management

Education
ITT Technical Institute-Houston North   2005 — 2007
Associate's degree, Computer Systems Networking and Telecommunications

Experience
Hawthorne Direct  March 1992 - Present
Temporary Accounting Assignments   August 1991 - February 1992
Caterpillar Inc.  June 1989 - July 1991
Union Bank  March 1988 - January 1989
National Processing Company   August 1984 - December 1987
YWCA USA  June 1977 - May 1983

Education
Buena Vista University   2005 — 2007

Indian Hills Community College   1994 — 1996

Spoon River College   1980 — 1983