National Support Services, North America
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National Support Services, North America Employees
Sears Holdings Corporation January 2013 - Present
Maintech February 2011 - June 2012
National Support Services - North America July 2009 - May 2010
National Support Services July 2009 - May 2010
National Support Services, North America July 2009 - May 2010
NORTHROP GRUMMAN INFORMATION TECHNOLOGY August 1989 - July 2009
Northrop Grumman IT 1989 - July 2009
Northrop Grumman IT CSLS 1989 - July 2009
Northrop Grumman Corporation January 1989 - January 2009
Northrop Grumman January 1989 - January 2007
Skills
Customer Satisfaction, Strategic Planning, Project Management, Income Statement, Team Leadership, Management, Proposal Writing, Information Technology, Escelation Management, Program Management, Cross-functional Team..., Process Improvement, Team Building, Troubleshooting, Operations Management, Integration, Vendor Management, Change Management, Leadership, Hardware, Training, Business Process..., Security Clearance, IT Management, Telecommunications, IT Service Management, Strategy, Analysis, Procurement, Security, CRM, Technical Support, Networking, Customer Service, Business Development, Cloud Computing, Data Center, Service Delivery, Sales Operations, Human Resources, Sales, Budgets, Logistics, Software Documentation, Outsourcing, Entrepreneurship, HP, Professional Services, Disaster Recovery, Managed Services
Education
McHenry County College
AS in Business Management, Business Administration and Computer Sciences, 3.45
UCLA ANDERSON SCHOOL OF BUSINESS
University of Illinois at Chicago 1972 — 1974
McHenry County College
work, Business
University of Southern California
Certificate, Executive Marketing
Pyramid Technology Services September 2015 - Present
Managed Services Solutions January 2015 - August 2015
Essintial Enterprise Solutions August 2014 - December 2014
Essintial Enterprise Solutions December 2013 - August 2014
Essintial Enterprise Solutions March 2012 - December 2013
Essintial Enterprise Solutions December 2010 - March 2012
National Support Services, North America July 2009 - November 2010
Northrop Grumman Information Systems February 2006 - July 2009
FAUXnominal August 2001 - December 2006
Hewlett-Packard February 1986 - November 1998
Skills
Solution Selling, Managed Services, Data Center, Storage, Hardware, Professional Services, IT Service Management, Servers, Integration, Cloud Computing, Troubleshooting, Disaster Recovery, Technical Support, SaaS, Operating Systems, Enterprise Software, Virtualization, SAN, Sun, Storage Area Networks, Software Installation, System Deployment, VMware, Routers, HP, Program Management, Cross-functional Team..., Vendor Management, CRM, Account Management, Business Development, Sales, Outsourcing, Team Leadership, Team Building
Education
Harper College
Business and Finance, Business Administration and Management, General
eVerge Group January 2013 - Present
Eagle Creek Software Services October 2001 - December 2012
Keurig, Inc. November 2010 - September 2011
Biogen Idec October 2010 - October 2010
National Support Services, North America July 2009 - September 2010
Northrop Grumman Information Technology January 2003 - July 2009
The Hartford Insurance Group January 2002 - December 2002
PartMiner July 2000 - January 2002
Philips Lighting April 2000 - July 2000
PayDay USA August 1999 - March 2000
Skills
Project Management, Enterprise Architecture, Network Security, Software Design, Software Quality..., Software Development, Software Documentation, Business Process..., Technical Leadership, Peer Leadership &..., New Business Development, Siebel, Management, Business Process, SDLC, ERP, Program Management, Analysis, Integration, Requirements Analysis, Solution Architecture, Software Project...
Education
UCLA 2004 — 2005
Project Management
American Institute of Certified Public Accountants 2001 — 2003
CPA
PGDCA Computer Science, India 1993 — 1995
The Institute of Chartered Accountants of India 1992 — 1995
CA
BS Business, University of Burdwan, India 1989 — 1992
Bachelor of Commerce (B.Com.)
J. S. K. ENTERPRISES September 2012 - Present
DTOSI Xerox Authorized Sales Agency September 2011 - September 2012
Essintial Enterprise Solutions September 2010 - February 2011
Barclays Wealth 2004 - 2011
National Support Services-North America January 2009 - September 2010
Northrop Grumman Information Technology January 2000 - January 2009
ESSC [Enterprising Service Solutions Corporation January 1987 - January 2000
Centronics Corporation January 1978 - January 1987
United States Air Force January 1974 - January 1978
United States Postal Service January 1969 - January 1974
Skills
Windows Server, Hardware, Servers, Troubleshooting, Process Improvement, HP, Dell Computers, Laptops, Printers, Desktop Computers, Business Development, Account Management, Software Installation, Telecommunications, Technical Support, Data Center, Networking, System Deployment, Windows XP, Computer Hardware, Security, Storage, Wireless Networking, Network Administration, System Administration, Help Desk Support, Routers, Managed Services, IT Service Management, Operating Systems, Disaster Recovery, Cloud Computing, SAN, VoIP, Integration, Active Directory, Windows 7, A+ Certified, Professional Services, IT Management, Customer Service, Sales, Strategic Planning
Education
Community College of the Air Force 1974 — 1978
Broward College
Business
NICE International LLC September 2012 - Present
National Support Services, North America 2009 - 2010
Northrup Grumman IT 2006 - 2009
Skills
Vendor Management, Process Improvement, Team Leadership, Program Management, Strategic Planning, Project Management, Customer Service, Customer Satisfaction, Social Media, Public Speaking
Education
George Mason University 1989 — 1991
Communications
Riverside City College 1988 — 1989
Republic Services Inc February 2011 - Present
National Support Services, North America June 2009 - November 2010
Northrop Grumman January 2000 - June 2009
Northrop Grumman Corporation October 1998 - January 2000
ComEd 1990 - 1998
Skills
Projects, Sarbanes-Oxley Act, Project Management, Service Delivery..., IT Outsourcing, Strengthening Client..., ROI Optimization, Hiring Practices, Organizational..., Client Service Oriented, Logistics Management, Operations Management, Electric Utility, AutoCAD, Team Leadership, Proposal Support, Change Management, RFP Design, Customer Support, Executive Support, Customer Service, Financial Analysis, Account Management, Process Improvement, Statistics, Waste, Recycling, Vendor Management, Leadership, Budgets, Program Management, Executive Management, Team Management, Analysis, Proposal Writing, Cross-functional Team...
Education
University of Phoenix 2000 — 2003
Bachelor's Degree, Business Administration and Management, General
University of Phoenix 1998 — 2000
Bachelor of Science (B.S.), Business Administration, Management and Operations
Providence Catholic H.S. 1986 — 1989
Centralized Alabama Recipient Eligibility System (CARES) February 2015 - Present
Customer Engineering Services March 2011 - February 2015
Essintial Enterprise Solutions July 2010 - April 2011
Kforce Technology Staffing January 2007 - January 2011
National Support Services, North America January 2010 - July 2010
Halifax Corporation November 2006 - January 2010
Alabama State University August 2003 - May 2006
Bishop State Community College August 2001 - May 2003
Skills
Hardware, Microsoft Dynamics CRM, Troubleshooting, Servers, Computer Hardware, Software Installation, Windows, Laptops, Workstations, HP, Switches, Customer Service, TCP/IP, Network Administration, Dell Computers, Windows Server, Windows XP, XP, CompTIA A+, Project Planning, Firewalls, Shell Scripting, Penetration Testing, CompTIA A+ Certification, Perl, Contractors, Linux, Project Coordination, Business Intelligence, WiFi, Linux Firewalls, Bash, Online Research, SharePoint, Backtrack, Security Analysis, Carbon Footprinting, Concrete Testing, SQLite, Technical Support, Printers, Networking, Help Desk Support, Software Documentation, Routers, Windows 7, Training, Operating Systems, Process Improvement, Team Building
Education
Strayer University-Maryland 2008 — 2011
MBA, Business Adminstration
Alabama State University 2003 — 2006
BS, Computer Information Systems
Bishop State Community College 2001 — 2003
AAS, Computer Information Systems
Knowledge Information Solutions, Inc February 2011 - Present
National Support Services, North America March 2010 - December 2010
Halifax Corporation 1978 - March 2010
Sorbus 1979 - 1991
Skills
Hardware, Process Improvement, Customer Satisfaction, Team Building, Project Management, Troubleshooting, Technical Support, Vendor Management, IT Service Management, Management, Leadership, Service Delivery, Data Center, IT Management, Solution Selling, Managed Services, IT Business Management, Disaster Recovery, Cloud Computing, Storage, Networking
Education
Drexel University 1974 — 1978
Master of Business Administration (M.B.A.), Accounting and Business/Management
Villanova University 1970 — 1974
Bachelor of Science (BS), Accounting and Business/Management
Drexel University
Zones, Inc. March 2015 - Present
PCM July 2014 - January 2015
MCPc September 2012 - June 2014
MTM Technolgies October 2010 - February 2012
National Support Services, North America July 2009 - July 2010
National Support Services, North America February 2003 - July 2010
Northrop Grumman Information Technology August 1989 - July 2009
Skills
Managed Services, Cloud Computing, Professional Services, Solution Selling, Storage, SaaS, HP, Enterprise Software, Virtualization, Data Center, Vendor Management, Account Management, Servers, Team Leadership, Business Development, Disaster Recovery, Program Management, Cross-functional Team..., Security, Integration, Hardware, IT Service Management, VoIP, Channel Partners
Education
University of Minnesota - Carlson School of Management 1978 — 1981
BS, Marketing and Finance
KPMG US February 2015 - Present
DMH Photo January 2000 - Present
KPMG September 2011 - January 2015
J.H. Cohn LLP October 2010 - September 2011
National Support Services, North America August 2010 - December 2010
St. John's University - Queens Campus August 2008 - July 2010
VirtuaDesign Group January 2000 - January 2010
Stony Brook University Hospital June 2007 - August 2007
Stony Brook University May 2006 - September 2006
Skills
Troubleshooting, HTML, ITGC, Windows Server, Social Media, SOX 404, Sarbanes-Oxley Act, Computer Hardware, Auditing, Internal Controls, IBM iSeries, IBM AS/400, SOX Compliancy, IT Audit, JavaScript, Windows Security, Windows Registry, Microsoft Office 2007, Exchange 2010/2007/2003, Compliance PCI, ICOFR, Microsoft SQL Server, US GAAP, SEC Financial Reporting, ERP, Network Administration, Business Process Testing, IT Security Assessments, IT Security Best..., Information Protection
Education
Saint John's University 2008 — 2010
MBA, Accountancy
Saint John's University 2003 — 2007
B.A., English Language Theory and Philosophy of Law
National Support Services, North America October 2003 - Present
Alternative Resources Corporation April 1999 - December 2003
Education
Cisco 2010 — 2010
CCNA, Networking/Router Configuration
Microsoft 2003 — 2003
MCP, Networking Essentials
ARC 2002 — 2002
Net+, Networking
Old Dominion University 1997 — 1997
A+, Computer Architechture, Windows Core/OS
University of Maryland College Park 1983 — 1987
B.S., Geology
National Support Services, North America
Education
Franklin University 2002 — 2005
Bachelor's Degree, Management Information Services (MIS)
Columbus State Community College 1981 — 1983
Associates of Applied Sciences, Electronics Engineering Technology