National TechTeam
Description
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National TechTeam List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at National TechTeam. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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National TechTeam Employees
Employee
Years
Job
Industry
Richard Bertoncin, CISM, ITIL Richard Bertoncin, CISM, ITIL's National TechTeam Experience April 1998 - April 2000
Job Director Technology & Security
Industry Mechanical or Industrial Engineering
Experience
Gallagher-Kaiser Corporation 2010 - Present
Griffin Technology Services November 2008 - September 2012
TechTeam Global January 2003 - November 2008
HP April 2000 - December 2002
National TechTeam April 1998 - April 2000
Ford Motor Company August 1991 - April 1998
Skills
Data Center, Virtualization, Disaster Recovery, Security Awareness, Security Assessments, Endpoint Security, Storage Management, Policy, Enterprise Architecture, ITIL, Managed Services, Risk, Security, SaaS, Identity Management, Cloud Computing, Penetration Testing, Network Security, Compliance, Vulnerability Management, Data Loss Prevention, Vulnerability Assessment, DLP, Leadership, Pre-sales, Information Technology, Servers, Outsourcing, Cisco Technologies, Windows Server
Education
Siena Heights University
BS: Management
Gallagher-Kaiser Corporation 2010 - Present
Griffin Technology Services November 2008 - September 2012
TechTeam Global January 2003 - November 2008
HP April 2000 - December 2002
National TechTeam April 1998 - April 2000
Ford Motor Company August 1991 - April 1998
Skills
Data Center, Virtualization, Disaster Recovery, Security Awareness, Security Assessments, Endpoint Security, Storage Management, Policy, Enterprise Architecture, ITIL, Managed Services, Risk, Security, SaaS, Identity Management, Cloud Computing, Penetration Testing, Network Security, Compliance, Vulnerability Management, Data Loss Prevention, Vulnerability Assessment, DLP, Leadership, Pre-sales, Information Technology, Servers, Outsourcing, Cisco Technologies, Windows Server
Education
Siena Heights University
BS: Management
Chris Herdt Chris Herdt's National TechTeam Experience August 1996 - January 1998
Job Software Engineer
Industry Computer Software
Experience
University of Pennsylvania June 2015 - Present
University of Pennsylvania October 2010 - June 2015
University of Pennsylvania September 2005 - September 2010
University of Michigan May 2004 - August 2005
MLive.com November 1998 - May 2004
OregonLive.com August 1998 - November 1998
National TechTeam August 1996 - January 1998
Education
University of Pennsylvania 2011 — 2015
Master of Computer and Information Technology (MCIT), Computer and Information Technology, 4.00/4.00
University of Alabama at Birmingham 2009 — 2010
Continuing Eduction, Business Statistics, Comupter Science
University of Pennsylvania - The Wharton School 2006 — 2008
Post-baccalaureate certificate, Business Essentials, Finance & Accounting
University of Michigan 1992 — 1996
A.B., English
University of Pennsylvania June 2015 - Present
University of Pennsylvania October 2010 - June 2015
University of Pennsylvania September 2005 - September 2010
University of Michigan May 2004 - August 2005
MLive.com November 1998 - May 2004
OregonLive.com August 1998 - November 1998
National TechTeam August 1996 - January 1998
Education
University of Pennsylvania 2011 — 2015
Master of Computer and Information Technology (MCIT), Computer and Information Technology, 4.00/4.00
University of Alabama at Birmingham 2009 — 2010
Continuing Eduction, Business Statistics, Comupter Science
University of Pennsylvania - The Wharton School 2006 — 2008
Post-baccalaureate certificate, Business Essentials, Finance & Accounting
University of Michigan 1992 — 1996
A.B., English
Roger Strye Roger Strye's National TechTeam Experience November 1998 - February 2001
Job Systems Administrator II at Blue Cross Blue Shield of Michigan
Industry Insurance
Experience
Blue Cross Blue Shield of Michigan May 2015 - Present
Blue Cross Blue Shield of Michigan January 2006 - May 2015
Blue Cross Blue Shield of Michigan February 2001 - January 2006
National TechTeam November 1998 - February 2001
Education
Central Michigan University 2007 — 2012
Bachelor of Science (B.S.), Information Technology, 3.92
Blue Cross Blue Shield of Michigan May 2015 - Present
Blue Cross Blue Shield of Michigan January 2006 - May 2015
Blue Cross Blue Shield of Michigan February 2001 - January 2006
National TechTeam November 1998 - February 2001
Education
Central Michigan University 2007 — 2012
Bachelor of Science (B.S.), Information Technology, 3.92
Karen Antrim Karen Antrim's National TechTeam Experience 1989 - 1996
Job Director of Research/Sourcing Education at Lean Human Capital | Recruiter Academy
Industry Human Resources
Experience
Lean Human Capital September 2006 - Present
Recruiter Academy September 2006 - Present
The RIO Group 2008 - Present
Creative Solutions July 1996 - August 1998
Thomson Reuters - Tax & Accounting Division 1996 - 1998
National TechTeam 1989 - 1996
Skills
Talent Acquisition, Sourcing, Recruiting, Employer Branding, Competitive Intelligence, Consulting, Continuous Improvement, Executive Search, Applicant Tracking..., Technical Recruiting, Internet Recruiting, Onboarding, Human Resources, Recruitment Advertising, New Hire Orientations, Organizational..., Search, Temporary Placement, Talent Management, Process Improvement, Leadership
Education
Walsh College of Accountancy and Business Administration 1982 — 1987
BBA, Management
Northwood University 1982 — 1984
Lean Human Capital September 2006 - Present
Recruiter Academy September 2006 - Present
The RIO Group 2008 - Present
Creative Solutions July 1996 - August 1998
Thomson Reuters - Tax & Accounting Division 1996 - 1998
National TechTeam 1989 - 1996
Skills
Talent Acquisition, Sourcing, Recruiting, Employer Branding, Competitive Intelligence, Consulting, Continuous Improvement, Executive Search, Applicant Tracking..., Technical Recruiting, Internet Recruiting, Onboarding, Human Resources, Recruitment Advertising, New Hire Orientations, Organizational..., Search, Temporary Placement, Talent Management, Process Improvement, Leadership
Education
Walsh College of Accountancy and Business Administration 1982 — 1987
BBA, Management
Northwood University 1982 — 1984
Terrance Scott Sr Terrance Scott Sr's National TechTeam Experience July 1995 - April 1998
Job System Administrator at Deloitte
Industry Information Technology and Services
Experience
Deloitte September 2014 - Present
Deloitte July 2008 - September 2014
Netlink September 2006 - April 2008
Auto Alliance International Contracted by QQuest Corporation August 2004 - July 2006
Ford Motor Company Contracted by QQuest Corporation November 2001 - August 2004
Ford Motor Company Contracted by QQuest Corporation February 2001 - November 2001
Ford Motor Company Contracted by QQuest Corporation December 2000 - February 2001
DaimlerChrysler Corporation Contracted by QQuest Corporation June 2000 - December 2000
Electronic Data Systems April 1998 - June 2000
National TechTeam July 1995 - April 1998
Skills
ITIL, Active Directory, Microsoft SQL Server, Windows Server, System Administration, Requirements Analysis, Servers, DNS, Troubleshooting, Linux, VMware, Visio, Networking, Windows 7, TCP/IP, Technical Support, DHCP, Operating Systems, Computer Hardware, Microsoft Exchange, Team Leadership, Firewalls, Hardware, System Deployment, Help Desk Support, Unix, Information Technology, Disaster Recovery, Software Installation, SharePoint, Databases, BMC Remedy, IT Operations, VMware ESX, Network Administration, Blackberry, IT Management, Program Management, Windows, Software Documentation, Cisco Technologies, Virtualization, Computer Security, Lotus Notes, Access, IT Strategy, Vendor Management, Laptops, Microsoft Office, XP
Education
Henry Ford Community College 2001 — 2003
Cisco Academy
Michigan State University 1990 — 1991
Computer Science in the College of Engineering
Deloitte September 2014 - Present
Deloitte July 2008 - September 2014
Netlink September 2006 - April 2008
Auto Alliance International Contracted by QQuest Corporation August 2004 - July 2006
Ford Motor Company Contracted by QQuest Corporation November 2001 - August 2004
Ford Motor Company Contracted by QQuest Corporation February 2001 - November 2001
Ford Motor Company Contracted by QQuest Corporation December 2000 - February 2001
DaimlerChrysler Corporation Contracted by QQuest Corporation June 2000 - December 2000
Electronic Data Systems April 1998 - June 2000
National TechTeam July 1995 - April 1998
Skills
ITIL, Active Directory, Microsoft SQL Server, Windows Server, System Administration, Requirements Analysis, Servers, DNS, Troubleshooting, Linux, VMware, Visio, Networking, Windows 7, TCP/IP, Technical Support, DHCP, Operating Systems, Computer Hardware, Microsoft Exchange, Team Leadership, Firewalls, Hardware, System Deployment, Help Desk Support, Unix, Information Technology, Disaster Recovery, Software Installation, SharePoint, Databases, BMC Remedy, IT Operations, VMware ESX, Network Administration, Blackberry, IT Management, Program Management, Windows, Software Documentation, Cisco Technologies, Virtualization, Computer Security, Lotus Notes, Access, IT Strategy, Vendor Management, Laptops, Microsoft Office, XP
Education
Henry Ford Community College 2001 — 2003
Cisco Academy
Michigan State University 1990 — 1991
Computer Science in the College of Engineering
David Luper II David Luper II's National TechTeam Experience January 1997 - December 1999
Job Cross Platform Mobile App and Game Developer, founder of "The App For That" mobile visionary think tank in a human body
Industry Computer Software
Experience
The App For That June 2011 - Present
NetworkDesigner.net December 2000 - January 2003
Open Medical Systems December 1999 - December 2000
National TechTeam January 1997 - December 1999
Skills
Mobile Applications, Programming, Android Development, iOS development, iOS, Growth Hacking, Web Development, HTML5, Networking, C#, Start-ups, Social Media Marketing, Game Development, ASP.NET, Visual Studio, Android, Cisco Technologies, Mobile Game Development, C++, SEO, SEM, Social Media Management, Social Media, Information Security, HTML 5, CCNA, Website Development, Database Administration, Xamarin, Unity3D, XAML, Mobile Devices, Mobile Marketing, OOP, SQL, DotNetNuke, HTML, Arduino, xamarin.forms, F#, swift programming..., Facebook Marketing, Twitter Marketing, Lean Startup, Early-stage Startups, Web Design, cyber security, Ruby, Ruby on Rails, iOS Development
Education
Galveston College 2011 — 2014
Associate of Science (A.S.), Computer Science
The App For That June 2011 - Present
NetworkDesigner.net December 2000 - January 2003
Open Medical Systems December 1999 - December 2000
National TechTeam January 1997 - December 1999
Skills
Mobile Applications, Programming, Android Development, iOS development, iOS, Growth Hacking, Web Development, HTML5, Networking, C#, Start-ups, Social Media Marketing, Game Development, ASP.NET, Visual Studio, Android, Cisco Technologies, Mobile Game Development, C++, SEO, SEM, Social Media Management, Social Media, Information Security, HTML 5, CCNA, Website Development, Database Administration, Xamarin, Unity3D, XAML, Mobile Devices, Mobile Marketing, OOP, SQL, DotNetNuke, HTML, Arduino, xamarin.forms, F#, swift programming..., Facebook Marketing, Twitter Marketing, Lean Startup, Early-stage Startups, Web Design, cyber security, Ruby, Ruby on Rails, iOS Development
Education
Galveston College 2011 — 2014
Associate of Science (A.S.), Computer Science
Rumsey Mann Rumsey Mann's National TechTeam Experience September 1995 - January 1997
Job Data Center Site Engineer at Randstad USA
Industry Information Technology and Services
Experience
Randstad USA June 2014 - Present
Rhyno Technology Group, LLC February 2001 - Present
Artech Information Systems September 2011 - December 2012
MSX International April 1998 - February 2001
Sierra Systems February 1997 - April 1998
National TechTeam September 1995 - January 1997
Skills
- Custom built Windows..., - Network..., - Video Security design..., - Data Security and..., Troubleshooting, CCTV, Servers, Network Infrastructure, Windows, Data Security, Project Management, Linux, Disaster Recovery, Designs, Hardware, Software Installation, Technical Support, Network Administration, Integration, Networking, Security, Data Center, Operating Systems
Education
Rasmussen College 2011 — 2014
Associate Degree, Network and System Administration/Administrator, 3.66
Villanova University 2006 — 2007
Certificate of Completion, Business Analyst/Project Management
Jackson State University 1988 — 1990
Industrial Engineering
Murray Wright H. S.
Randstad USA June 2014 - Present
Rhyno Technology Group, LLC February 2001 - Present
Artech Information Systems September 2011 - December 2012
MSX International April 1998 - February 2001
Sierra Systems February 1997 - April 1998
National TechTeam September 1995 - January 1997
Skills
- Custom built Windows..., - Network..., - Video Security design..., - Data Security and..., Troubleshooting, CCTV, Servers, Network Infrastructure, Windows, Data Security, Project Management, Linux, Disaster Recovery, Designs, Hardware, Software Installation, Technical Support, Network Administration, Integration, Networking, Security, Data Center, Operating Systems
Education
Rasmussen College 2011 — 2014
Associate Degree, Network and System Administration/Administrator, 3.66
Villanova University 2006 — 2007
Certificate of Completion, Business Analyst/Project Management
Jackson State University 1988 — 1990
Industrial Engineering
Murray Wright H. S.
Carol Blackburn Carol Blackburn's National TechTeam Experience 1995 - 2009
Job Project Manager at HewlettPackard
Industry Information Technology and Services
Experience
Hewlett-Packard March 2011 - Present
National TechTeam 1995 - 2009
Skills
Process Improvement, IT Service Management, PMP, Leadership, Software Documentation, ITIL, MS Project
Education
Dorsey Business Schools-Southgate & Baker College
Hewlett-Packard March 2011 - Present
National TechTeam 1995 - 2009
Skills
Process Improvement, IT Service Management, PMP, Leadership, Software Documentation, ITIL, MS Project
Education
Dorsey Business Schools-Southgate & Baker College
Jeff Bedgood's National TechTeam Experience 1995 - 1996
Job Program Manager Applications Incident Management
Industry Information Technology and Services
Experience
Bank of America August 2013 - Present
HP Enterprise Services September 2010 - September 2012
HP Enterprise Services February 2009 - September 2010
EDS an HP company October 1996 - December 2008
Electronic Data Services August 2003 - March 2006
Electronic Data Services 2000 - 2003
Electronic Data Services October 1996 - April 2001
National TechTeam 1995 - 1996
US Air Force September 1979 - February 1992
Skills
Team Leadership, Business Process..., Collaborative Problem..., Communication Skills, Client Liaison, Cross-functional..., Highly detail oriented, Change Management, Asset Managment, Incident Management, Hands-on Approach, Microsoft Office, Microsoft Visio, BMC Remedy, Cisco IOS, NetQoS, HP Blade Servers, Infoblox IPAM, Microsoft Windows..., VMware ESXi 3.5 / 4.x, Cisco LMS, HP (Perigrine) Asset...
Education
Louisiana Tech University 1976 — 1979
Bachelor of Science, Mathematics
Bank of America August 2013 - Present
HP Enterprise Services September 2010 - September 2012
HP Enterprise Services February 2009 - September 2010
EDS an HP company October 1996 - December 2008
Electronic Data Services August 2003 - March 2006
Electronic Data Services 2000 - 2003
Electronic Data Services October 1996 - April 2001
National TechTeam 1995 - 1996
US Air Force September 1979 - February 1992
Skills
Team Leadership, Business Process..., Collaborative Problem..., Communication Skills, Client Liaison, Cross-functional..., Highly detail oriented, Change Management, Asset Managment, Incident Management, Hands-on Approach, Microsoft Office, Microsoft Visio, BMC Remedy, Cisco IOS, NetQoS, HP Blade Servers, Infoblox IPAM, Microsoft Windows..., VMware ESXi 3.5 / 4.x, Cisco LMS, HP (Perigrine) Asset...
Education
Louisiana Tech University 1976 — 1979
Bachelor of Science, Mathematics
Gary Turner Gary Turner's National TechTeam Experience June 1999 - June 2000
Job Customer Experience Manager at Assurant Solutions
Industry Consumer Services
Experience
Assurant Solutions September 2014 - Present
Cbeyond June 2014 - September 2014
Cbeyond August 2012 - June 2014
Assurant Solutions October 2010 - August 2012
Assurant Solutions April 2008 - October 2010
Assurant Solutions October 2006 - April 2008
Assurant Solutions May 2006 - October 2006
Assurant Solutions January 2004 - May 2006
GE-Zurich Warranty Management July 2000 - December 2003
National TechTeam June 1999 - June 2000
Skills
Process Improvement, Business Process..., Program Management, Business Analysis, Strategy, Management, Operations Management, Call Centers, Leadership, Microsoft Excel, Vendor Management, Customer Experience..., Six Sigma, Training, CRM, Call Center, Strategic Planning, Cross-functional Team..., Business Process, Analysis, Data Analysis, Quality Assurance, Team Leadership, Customer Experience, Product Development, Business Intelligence, Customer Satisfaction, Cost Reduction, Problem Solving, Access, Negotiation, Service Delivery, Product Management, Team Building, Outsourcing, Performance Management, Software Documentation, SaaS, Change Management, Budgeting, Business Strategy, Process Engineering, Analytics, Integration, Project Management, Visio
Education
Kennesaw State University - Michael J. Coles College of Business 2008 — 2012
Bachelor’s Degree, Management, 3.96 Summa Cum Laude
Richland Community College 2001 — 2004
AS, Liberal Arts, Economics
Assurant Solutions September 2014 - Present
Cbeyond June 2014 - September 2014
Cbeyond August 2012 - June 2014
Assurant Solutions October 2010 - August 2012
Assurant Solutions April 2008 - October 2010
Assurant Solutions October 2006 - April 2008
Assurant Solutions May 2006 - October 2006
Assurant Solutions January 2004 - May 2006
GE-Zurich Warranty Management July 2000 - December 2003
National TechTeam June 1999 - June 2000
Skills
Process Improvement, Business Process..., Program Management, Business Analysis, Strategy, Management, Operations Management, Call Centers, Leadership, Microsoft Excel, Vendor Management, Customer Experience..., Six Sigma, Training, CRM, Call Center, Strategic Planning, Cross-functional Team..., Business Process, Analysis, Data Analysis, Quality Assurance, Team Leadership, Customer Experience, Product Development, Business Intelligence, Customer Satisfaction, Cost Reduction, Problem Solving, Access, Negotiation, Service Delivery, Product Management, Team Building, Outsourcing, Performance Management, Software Documentation, SaaS, Change Management, Budgeting, Business Strategy, Process Engineering, Analytics, Integration, Project Management, Visio
Education
Kennesaw State University - Michael J. Coles College of Business 2008 — 2012
Bachelor’s Degree, Management, 3.96 Summa Cum Laude
Richland Community College 2001 — 2004
AS, Liberal Arts, Economics
Christopher Muszynski's National TechTeam Experience November 1999 - October 2000
Job Security Engineer at Check Point Software Technologies, Ltd.
Industry Information Technology and Services
Experience
Check Point Software Technologies, Ltd. August 2015 - Present
Pearson plc September 2014 - Present
Pearson plc September 2013 - August 2014
Pearson North America August 2012 - August 2013
Pearson Assessments November 2010 - July 2012
AEGON January 2005 - November 2010
AEGON June 2002 - December 2004
Volt Information Sciences October 2000 - May 2002
National TechTeam November 1999 - October 2000
National TechTeam September 1998 - November 1999
Skills
ISO 27001, CISSP, CEH, Enterprise Software, Litigation Support, Data Security, Information Security, Information Security..., Disaster Recovery, PCI DSS, Business Continuity, IT Audit, Penetration Testing, Security, Network Security, Security Audits, Security Architecture..., VMware, Data Center, Vulnerability Assessment, Computer Security, Network Architecture, VPN, IPS, Servers, Switches, Routers, Checkpoint, Unix, Troubleshooting, Wireless Networking, Networking, Cisco Routers, CCNA, System Deployment, LAN-WAN, Vulnerability Management, Intrusion Detection, Identity Management, Software Installation, ASA, Internet Security, Network Administration, Firewalls
Education
Scott Community College 2000 — 2002
Cisco Networking, General
Kalamazoo Valley Community College 1991 — 1992
Math, General
Western Michigan University 1989 — 1992
Aviation Technology, Engineering
Check Point Software Technologies, Ltd. August 2015 - Present
Pearson plc September 2014 - Present
Pearson plc September 2013 - August 2014
Pearson North America August 2012 - August 2013
Pearson Assessments November 2010 - July 2012
AEGON January 2005 - November 2010
AEGON June 2002 - December 2004
Volt Information Sciences October 2000 - May 2002
National TechTeam November 1999 - October 2000
National TechTeam September 1998 - November 1999
Skills
ISO 27001, CISSP, CEH, Enterprise Software, Litigation Support, Data Security, Information Security, Information Security..., Disaster Recovery, PCI DSS, Business Continuity, IT Audit, Penetration Testing, Security, Network Security, Security Audits, Security Architecture..., VMware, Data Center, Vulnerability Assessment, Computer Security, Network Architecture, VPN, IPS, Servers, Switches, Routers, Checkpoint, Unix, Troubleshooting, Wireless Networking, Networking, Cisco Routers, CCNA, System Deployment, LAN-WAN, Vulnerability Management, Intrusion Detection, Identity Management, Software Installation, ASA, Internet Security, Network Administration, Firewalls
Education
Scott Community College 2000 — 2002
Cisco Networking, General
Kalamazoo Valley Community College 1991 — 1992
Math, General
Western Michigan University 1989 — 1992
Aviation Technology, Engineering
Brian Jacobs Brian Jacobs's National TechTeam Experience March 1999 - April 2000
Job Sales Director, OEM Distribution @ PC Treasures, Inc.
Industry Consumer Electronics
Experience
PC Treasures, Inc. January 2006 - Present
Allied Home Mortgage May 2005 - January 2006
Premier Business Products June 2000 - April 2005
National TechTeam March 1999 - April 2000
Subway August 1995 - January 1999
Skills
Sales, Sales Management, Product Marketing, Computer Hardware, Purchasing, Marketing, Direct Sales, Account Management, New Business Development, Management, Business Development, Inventory Management, Customer Service, Strategic Partnerships, Computer Repair, Multi-channel Marketing, Microsoft Office, Retail, Consumer Electronics, Start-ups, Team Building, Product Management, Sales Process, Windows, Marketing Strategy, Solution Selling, Technical Support, Team Leadership, System Administration, Selling, Cold Calling, Sales Operations, Networking, Channel Partners, Product Development, Salesforce.com, Contact Management, Store Management, Email Marketing, Great Plains Software, Software, Forecasting, Process Scheduler, Negotiation, Time Management, Mobile Devices, B2B, Competitive Analysis, Pricing, Customer Satisfaction
Education
Lake Superior State University 1993 — 1999
Bachelor of Science, Business Adminstration
Harbor Beach Community High School 1989 — 1993
PC Treasures, Inc. January 2006 - Present
Allied Home Mortgage May 2005 - January 2006
Premier Business Products June 2000 - April 2005
National TechTeam March 1999 - April 2000
Subway August 1995 - January 1999
Skills
Sales, Sales Management, Product Marketing, Computer Hardware, Purchasing, Marketing, Direct Sales, Account Management, New Business Development, Management, Business Development, Inventory Management, Customer Service, Strategic Partnerships, Computer Repair, Multi-channel Marketing, Microsoft Office, Retail, Consumer Electronics, Start-ups, Team Building, Product Management, Sales Process, Windows, Marketing Strategy, Solution Selling, Technical Support, Team Leadership, System Administration, Selling, Cold Calling, Sales Operations, Networking, Channel Partners, Product Development, Salesforce.com, Contact Management, Store Management, Email Marketing, Great Plains Software, Software, Forecasting, Process Scheduler, Negotiation, Time Management, Mobile Devices, B2B, Competitive Analysis, Pricing, Customer Satisfaction
Education
Lake Superior State University 1993 — 1999
Bachelor of Science, Business Adminstration
Harbor Beach Community High School 1989 — 1993
Alden Porter III Alden Porter III's National TechTeam Experience 1993 - 1994
Job IT Business Relationship Manager
Industry Automotive
Experience
Ford Motor Company December 2012 - Present
Ford Motor Company June 2006 - January 2013
Ford Motor Company August 1994 - April 2009
National TechTeam 1993 - 1994
Skills
Process Improvement, Six Sigma, Program Management, Cross-functional Team..., IT Strategy, SDLC, Vendor Management, Business Process..., Business Analysis, Process Engineering, Change Management, SharePoint, ITIL, Project Management, PMO, Project Portfolio..., Leadership, Business Process, IT Management
Education
University of California, Berkeley 1991 — 1993
BA, Political Science
Laney College 1985 — 1988
AA, TV Technology
Laney College 1985 — 1988
AA, TV Production
Garden City East High School 1975 — 1979
Ford Motor Company December 2012 - Present
Ford Motor Company June 2006 - January 2013
Ford Motor Company August 1994 - April 2009
National TechTeam 1993 - 1994
Skills
Process Improvement, Six Sigma, Program Management, Cross-functional Team..., IT Strategy, SDLC, Vendor Management, Business Process..., Business Analysis, Process Engineering, Change Management, SharePoint, ITIL, Project Management, PMO, Project Portfolio..., Leadership, Business Process, IT Management
Education
University of California, Berkeley 1991 — 1993
BA, Political Science
Laney College 1985 — 1988
AA, TV Technology
Laney College 1985 — 1988
AA, TV Production
Garden City East High School 1975 — 1979
Alan Winn's National TechTeam Experience October 1995 - May 1996
Job Enterprise Project Manager at Trisept Solutions
Industry Information Technology and Services
Experience
Bank of America September 2014 - November 2014
Bank of America September 2010 - March 2014
True Automation February 2009 - August 2010
Gerber Technology, Inc. December 1998 - December 2008
Kohl's Department Stores April 2005 - November 2006
CapRock Communications, Inc. June 1997 - December 1998
Enserch Exploration, Inc. May 1996 - June 1997
National TechTeam October 1995 - May 1996
WordPerfect / Novell Corporation, Inc. May 1991 - August 1995
Skills
Project Management, MS Project, Project Delivery, Visual Basic, Microsoft SQL Server, XML, Visual Studio, Programming, Visio, Agile Methodologies, Troubleshooting, Leadership, Team Leadership, Software Project..., Access, Software Development, Windows, SQL, SDLC, ASP.NET, Java, Business Analysis, HTML, Business Intelligence, SharePoint, C#, Training, Requirements Analysis, Databases, Integration, JavaScript, Software Documentation, ITIL, Vendor Management, Quality Assurance, Architecture, Windows Server, Enterprise Software, Project Portfolio..., Technical Support, IT Management, Agile Project Management, PMP, Program Management, Process Improvement, Business Process, Scrum, Testing, Strategy, Analysis
Education
Brigham Young University 1987 — 1991
B.A.
Bank of America September 2014 - November 2014
Bank of America September 2010 - March 2014
True Automation February 2009 - August 2010
Gerber Technology, Inc. December 1998 - December 2008
Kohl's Department Stores April 2005 - November 2006
CapRock Communications, Inc. June 1997 - December 1998
Enserch Exploration, Inc. May 1996 - June 1997
National TechTeam October 1995 - May 1996
WordPerfect / Novell Corporation, Inc. May 1991 - August 1995
Skills
Project Management, MS Project, Project Delivery, Visual Basic, Microsoft SQL Server, XML, Visual Studio, Programming, Visio, Agile Methodologies, Troubleshooting, Leadership, Team Leadership, Software Project..., Access, Software Development, Windows, SQL, SDLC, ASP.NET, Java, Business Analysis, HTML, Business Intelligence, SharePoint, C#, Training, Requirements Analysis, Databases, Integration, JavaScript, Software Documentation, ITIL, Vendor Management, Quality Assurance, Architecture, Windows Server, Enterprise Software, Project Portfolio..., Technical Support, IT Management, Agile Project Management, PMP, Program Management, Process Improvement, Business Process, Scrum, Testing, Strategy, Analysis
Education
Brigham Young University 1987 — 1991
B.A.
David Rozumniak's National TechTeam Experience 1994 - 1997
Job Help Desk Specialist at Project: WorldWide
Industry Information Technology and Services
Experience
Project: WorldWide November 2011 - Present
Organic September 2011 - November 2011
Campbell-Ewald Advertising May 2007 - October 2011
CompUSA April 2006 - March 2007
Doner Advertising April 2000 - November 2004
Kowabunga! February 1997 - November 1998
National TechTeam 1994 - 1997
Skills
Integrated Marketing, Technical Support, Mac, Graphic Design, Advertising, Management, Troubleshooting, Help Desk Support, Training, User Interface Design, Online Advertising, Creative Direction, Project Management, Copywriting, Graphics, Leadership, Photography, Interaction Design, Brand Development, Digital Marketing
Education
Baker College Business and Corporate Services 2007 — 2008
Henry Ford Community College 1988 — 1991
Project: WorldWide November 2011 - Present
Organic September 2011 - November 2011
Campbell-Ewald Advertising May 2007 - October 2011
CompUSA April 2006 - March 2007
Doner Advertising April 2000 - November 2004
Kowabunga! February 1997 - November 1998
National TechTeam 1994 - 1997
Skills
Integrated Marketing, Technical Support, Mac, Graphic Design, Advertising, Management, Troubleshooting, Help Desk Support, Training, User Interface Design, Online Advertising, Creative Direction, Project Management, Copywriting, Graphics, Leadership, Photography, Interaction Design, Brand Development, Digital Marketing
Education
Baker College Business and Corporate Services 2007 — 2008
Henry Ford Community College 1988 — 1991
Ronald Guyor Ronald Guyor's National TechTeam Experience January 1998 - October 1998
Job Network Analyst at MTS Seating
Industry Furniture
Experience
MTS Seating June 2006 - Present
Young's, Inc. October 1998 - April 2006
National TechTeam January 1998 - October 1998
Skills
Active Directory, Microsoft Exchange, Microsoft Office, Antivirus, Computer Repair, End User Training, Help Desk Support, Google Apps, Windows Server, Windows XP Pro, Windows Vista, Windows 7, Mac OS X, Backup & Restore, Network Administration, TCP/IP, DNS, DHCP, Adobe Creative Suite
Education
Monroe County Community College 1994 — 1997
Computer Science
MTS Seating June 2006 - Present
Young's, Inc. October 1998 - April 2006
National TechTeam January 1998 - October 1998
Skills
Active Directory, Microsoft Exchange, Microsoft Office, Antivirus, Computer Repair, End User Training, Help Desk Support, Google Apps, Windows Server, Windows XP Pro, Windows Vista, Windows 7, Mac OS X, Backup & Restore, Network Administration, TCP/IP, DNS, DHCP, Adobe Creative Suite
Education
Monroe County Community College 1994 — 1997
Computer Science
Bill Gramlich's National TechTeam Experience January 1992 - January 1996
Job Enterprise Messaging Email, Mobility, & Development Mgr at Wells Fargo
Industry Information Technology and Services
Experience
Wells Fargo May 1998 - Present
Wells Fargo May 1998 - Present
Wells Fargo May 1998 - Present
Chiron Corporation January 1997 - January 1998
McKesson Corporation January 1996 - January 1997
National TechTeam January 1992 - January 1996
Walbridge Aldinger January 1991 - January 1992
Hewlett Packard January 1988 - January 1990
Skills
Blackberry, Enterprise Architecture, Lotus Notes, Integration, Process Improvement, Mergers, Business Management, Team Building, Customer Relations, Lotus Domino, Outlook, IT Management, Strategic Planning, Architecture, Deployment, Management, System Administration, Software Documentation, Messaging, Mergers & Acquisitions, Disaster Recovery, Customer Service, System Deployment, Project Planning, Microsoft Exchange, Servers, ITIL, Networking, Troubleshooting, Team Leadership, Vendor Management, MS Project, Leadership, SharePoint, IT Strategy, SDLC, Enterprise Software, Microsoft Project
Education
Walsh College of Accountancy and Business Administration 1994 — 1996
BA, Computer Information Sciences
Oakland University 1991 — 1994
Boise State University 1988 — 1990
Wells Fargo May 1998 - Present
Wells Fargo May 1998 - Present
Wells Fargo May 1998 - Present
Chiron Corporation January 1997 - January 1998
McKesson Corporation January 1996 - January 1997
National TechTeam January 1992 - January 1996
Walbridge Aldinger January 1991 - January 1992
Hewlett Packard January 1988 - January 1990
Skills
Blackberry, Enterprise Architecture, Lotus Notes, Integration, Process Improvement, Mergers, Business Management, Team Building, Customer Relations, Lotus Domino, Outlook, IT Management, Strategic Planning, Architecture, Deployment, Management, System Administration, Software Documentation, Messaging, Mergers & Acquisitions, Disaster Recovery, Customer Service, System Deployment, Project Planning, Microsoft Exchange, Servers, ITIL, Networking, Troubleshooting, Team Leadership, Vendor Management, MS Project, Leadership, SharePoint, IT Strategy, SDLC, Enterprise Software, Microsoft Project
Education
Walsh College of Accountancy and Business Administration 1994 — 1996
BA, Computer Information Sciences
Oakland University 1991 — 1994
Boise State University 1988 — 1990
Clifton Johnson Clifton Johnson's National TechTeam Experience 1994 - 1997
Job Systems Engineer
Industry Information Technology and Services
Experience
Trimble July 2015 - Present
Personal Financial Counselor December 2012 - Present
Trimble January 2014 - February 2015
D3M August 2013 - December 2013
Bike Friday November 2011 - June 2013
Oregon State University April 2003 - November 2011
University of Michigan 1997 - 2001
National TechTeam 1994 - 1997
Skills
Technical Support, Linux, Servers, MySQL, Perl, Networking, Drupal, SQL, Bacula, Samba, Cfengine, PostgreSQL, Personal Finance, Christian Apologetics, Christian Theology, Natural Health, Accelerated Christian..., Event Planning, Troubleshooting
Education
Clayton College of Natural Health 2000 — 2006
Natural Health and Healing
Belleville High 1983 — 1987
Honors Degree, Electronics I and II, Band, AP Physics, AP Chemistry, 3.63 GPA
Eastern Michigan University 1987 — 1989
Computer Science
The SANS Institute 2009 — 2009
Security Essentials Bootcamp Style (401)
Answers In Genesis Online 2009 — 2009
Apologetics
Dave Ramsey Financial Counselor
Personal Finance
Inn Sitting Seminar 2013 — 2013
Certificate of Completion, Inn Sitting (www.inncaring.com)
Trimble July 2015 - Present
Personal Financial Counselor December 2012 - Present
Trimble January 2014 - February 2015
D3M August 2013 - December 2013
Bike Friday November 2011 - June 2013
Oregon State University April 2003 - November 2011
University of Michigan 1997 - 2001
National TechTeam 1994 - 1997
Skills
Technical Support, Linux, Servers, MySQL, Perl, Networking, Drupal, SQL, Bacula, Samba, Cfengine, PostgreSQL, Personal Finance, Christian Apologetics, Christian Theology, Natural Health, Accelerated Christian..., Event Planning, Troubleshooting
Education
Clayton College of Natural Health 2000 — 2006
Natural Health and Healing
Belleville High 1983 — 1987
Honors Degree, Electronics I and II, Band, AP Physics, AP Chemistry, 3.63 GPA
Eastern Michigan University 1987 — 1989
Computer Science
The SANS Institute 2009 — 2009
Security Essentials Bootcamp Style (401)
Answers In Genesis Online 2009 — 2009
Apologetics
Dave Ramsey Financial Counselor
Personal Finance
Inn Sitting Seminar 2013 — 2013
Certificate of Completion, Inn Sitting (www.inncaring.com)
Shannon Larkin's National TechTeam Experience 1992 - 1995
Job VP Marketing & Business Development at Harmony Healthcare IT
Industry Computer Software
Experience
Harmony Healthcare IT June 2011 - Present
Cornerstone Partners - Health IT January 2009 - Present
Larkin & Larkin, LLC January 2008 - Present
Chart Links January 2008 - June 2013
Nuance Communications September 2007 - February 2008
Sage Software Healthcare, Inc. January 2001 - August 2007
WebMD Practice Services, Inc. 2000 - 2001
Medical Manager Health Systems 1997 - 2000
PAC-COMP 1995 - 1997
National TechTeam 1992 - 1995
Skills
Marketing Communications, Trade Shows, Public Relations, Event Management, Product Launch, Marketing, Vendor Management, Strategy, Contract Negotiation, Mergers, Branding & Identity, Positioning, Salesforce.com, SaaS, Healthcare Information..., Product Management, Sales Management, Software Implementation, Market Research, Marketing Strategy, Mergers, Leadership, Management, Cross-functional Team..., Direct Marketing, EHR, Integrated Marketing, Business Development, CRM, Product Marketing
Education
Oakland University 1989 — 1993
Bachelor of Arts, Communications
Oakland University
Business/Corporate Communications
Harmony Healthcare IT June 2011 - Present
Cornerstone Partners - Health IT January 2009 - Present
Larkin & Larkin, LLC January 2008 - Present
Chart Links January 2008 - June 2013
Nuance Communications September 2007 - February 2008
Sage Software Healthcare, Inc. January 2001 - August 2007
WebMD Practice Services, Inc. 2000 - 2001
Medical Manager Health Systems 1997 - 2000
PAC-COMP 1995 - 1997
National TechTeam 1992 - 1995
Skills
Marketing Communications, Trade Shows, Public Relations, Event Management, Product Launch, Marketing, Vendor Management, Strategy, Contract Negotiation, Mergers, Branding & Identity, Positioning, Salesforce.com, SaaS, Healthcare Information..., Product Management, Sales Management, Software Implementation, Market Research, Marketing Strategy, Mergers, Leadership, Management, Cross-functional Team..., Direct Marketing, EHR, Integrated Marketing, Business Development, CRM, Product Marketing
Education
Oakland University 1989 — 1993
Bachelor of Arts, Communications
Oakland University
Business/Corporate Communications
Kristen Melzer Kristen Melzer's National TechTeam Experience September 1995 - June 1997
Job Associate Director WD at Verizon Wireless
Industry Telecommunications
Experience
Verizon Wireless 2005 - Present
Verizon Wireless June 2001 - December 2004
Airtouch Cellular June 1998 - June 2001
National TechTeam September 1995 - June 1997
Skills
CDMA, M2M, Wireless, Mobile Technology, Cellular Communications, Customer Experience, Wireless Networking, 4G, Training, Mobile Devices, Customer Retention, Call Centers, Telecommunications, Vendor Management, LTE, Team Leadership, Customer Satisfaction
Education
Central Michigan University 1990 — 1995
Bachelor of Science (B.S.), Secondary Education and Teaching
Verizon Wireless 2005 - Present
Verizon Wireless June 2001 - December 2004
Airtouch Cellular June 1998 - June 2001
National TechTeam September 1995 - June 1997
Skills
CDMA, M2M, Wireless, Mobile Technology, Cellular Communications, Customer Experience, Wireless Networking, 4G, Training, Mobile Devices, Customer Retention, Call Centers, Telecommunications, Vendor Management, LTE, Team Leadership, Customer Satisfaction
Education
Central Michigan University 1990 — 1995
Bachelor of Science (B.S.), Secondary Education and Teaching
Bryant Sutherland Jr Bryant Sutherland Jr's National TechTeam Experience July 2008 - June 2010
Job Creating Professional Ideas and Concepts
Industry Marketing and Advertising
Experience
Wealthy Mind Media Concepts LLC December 2013 - Present
National TechTeam July 2008 - June 2010
Skills
Help Desk Support, Technical Support, Troubleshooting, Computer Hardware, Windows 7, Active Directory, Microsoft Exchange
Education
Everest Institute-Southfield
Western Michigan University
Wealthy Mind Media Concepts LLC December 2013 - Present
National TechTeam July 2008 - June 2010
Skills
Help Desk Support, Technical Support, Troubleshooting, Computer Hardware, Windows 7, Active Directory, Microsoft Exchange
Education
Everest Institute-Southfield
Western Michigan University
Debbie Siedlak's National TechTeam Experience May 2008 - October 2008
Job IT Consultant at Henry Ford Hospital
Industry Information Technology and Services
Experience
Henry Ford Hospital July 2013 - Present
Graphics Inc Signs January 2013 - Present
Metropolitan Anesthesia Consultants January 2013 - Present
TEKsystems August 2011 - Present
TEKsystems August 2011 - January 2012
Mohawk Hills January 2009 - January 2010
National TechTeam May 2008 - October 2008
National Tech Team May 2008 - October 2008
National Tech Team June 2003 - July 2008
Tech Team April 1996 - October 2002
Skills
Microsoft Office, Windows Server, Training, Network Administration, VMware, Information Technology, SDLC, Visio, Windows, Technical Support, Help Desk Support, Leadership, Software Documentation, Hardware, TCP/IP, IT Management, Customer Satisfaction, Microsoft SQL Server, Vendor Management, Operating Systems, Integration, ITIL, IT Service Management, XP, Cisco Technologies, Business Analysis, Databases, SharePoint, Windows 7, System Administration, Data Center, Servers, Unix, Security, Active Directory, DHCP, CRM, Networking, Lotus Notes, Computer Hardware, VPN, Virtualization, Management, Troubleshooting, DNS, Customer Service, Disaster Recovery, Printers, Microsoft Exchange, Laptops
Education
Kaplan Univeristy 2010 — 2012
Associate of Applied Science in Medical Office Management, GPA: 3.7/4.0
University of Kaplan
Associate of Applied Science, Medical Office Management
Henry Ford Community College 1995 — 1997
ITS
Henry Ford College
Associate of Applied Science, Information Technology
Macomb Community College
Associate of Applied Science, Medical Assistant
Henry Ford
Information Technology
Rumulus high School
Rumulus high School
Henry Ford Hospital July 2013 - Present
Graphics Inc Signs January 2013 - Present
Metropolitan Anesthesia Consultants January 2013 - Present
TEKsystems August 2011 - Present
TEKsystems August 2011 - January 2012
Mohawk Hills January 2009 - January 2010
National TechTeam May 2008 - October 2008
National Tech Team May 2008 - October 2008
National Tech Team June 2003 - July 2008
Tech Team April 1996 - October 2002
Skills
Microsoft Office, Windows Server, Training, Network Administration, VMware, Information Technology, SDLC, Visio, Windows, Technical Support, Help Desk Support, Leadership, Software Documentation, Hardware, TCP/IP, IT Management, Customer Satisfaction, Microsoft SQL Server, Vendor Management, Operating Systems, Integration, ITIL, IT Service Management, XP, Cisco Technologies, Business Analysis, Databases, SharePoint, Windows 7, System Administration, Data Center, Servers, Unix, Security, Active Directory, DHCP, CRM, Networking, Lotus Notes, Computer Hardware, VPN, Virtualization, Management, Troubleshooting, DNS, Customer Service, Disaster Recovery, Printers, Microsoft Exchange, Laptops
Education
Kaplan Univeristy 2010 — 2012
Associate of Applied Science in Medical Office Management, GPA: 3.7/4.0
University of Kaplan
Associate of Applied Science, Medical Office Management
Henry Ford Community College 1995 — 1997
ITS
Henry Ford College
Associate of Applied Science, Information Technology
Macomb Community College
Associate of Applied Science, Medical Assistant
Henry Ford
Information Technology
Rumulus high School
Rumulus high School
Taryn Kuczek Taryn Kuczek's National TechTeam Experience October 1997 - July 1998
Job Bank Reconciliations at Dovenmuehle Mortgage
Industry Banking
Experience
Dovenmuehle Mortgage August 1998 - May 2014
National TechTeam October 1997 - July 1998
Children's Home + Aid Society of Illinois July 1994 - October 1997
Skills
Microsoft Excel, Microsoft Word, Self-starter, Leadership, Outlook, Technical Support, Sales, Psychology, Early Childhood..., Customer Service, Database Applications, Spreadsheets, Cashiering, Loan Auditing, Check Processing, Client Services, Account Management, GNMA, Account Reconciliation, Lesson Planning, Data Entry, PowerPoint, Wire Transfers, Mortgage Servicing, Investor Reporting, Clerical Skills, Audit Reports, Cash Receipts, Financial Analysis, Auditing, Mortgage Lending, Cashflow Analysis, Accounting, Analysis, Loans
Education
Harper College
Associate of Arts (AA)
Roosevelt University
BA, Psychology/ Criminal Justice
Dovenmuehle Mortgage August 1998 - May 2014
National TechTeam October 1997 - July 1998
Children's Home + Aid Society of Illinois July 1994 - October 1997
Skills
Microsoft Excel, Microsoft Word, Self-starter, Leadership, Outlook, Technical Support, Sales, Psychology, Early Childhood..., Customer Service, Database Applications, Spreadsheets, Cashiering, Loan Auditing, Check Processing, Client Services, Account Management, GNMA, Account Reconciliation, Lesson Planning, Data Entry, PowerPoint, Wire Transfers, Mortgage Servicing, Investor Reporting, Clerical Skills, Audit Reports, Cash Receipts, Financial Analysis, Auditing, Mortgage Lending, Cashflow Analysis, Accounting, Analysis, Loans
Education
Harper College
Associate of Arts (AA)
Roosevelt University
BA, Psychology/ Criminal Justice
Karen E Bulawa Karen E Bulawa's National TechTeam Experience September 1999 - June 2001
Job Information Security Risk Management
Industry Hospital & Health Care
Experience
Dignity Health December 2008 - Present
Perot Systems November 2006 - December 2008
TEK Systems September 2004 - June 2006
Embarcadero Technologies 2006 - 2006
Pearson Education Glenview, IL December 2003 - May 2004
The Care of Trees, Wheeling, IL August 2001 - February 2003
National TechTeam September 1999 - June 2001
Skills
Risk Management, Risk Analysis, Information Security..., Information Security, Information Security..., Security Policy..., IT Audit, HIPAA, COBIT, Network Security, RSAM, MS Project, HTML 5, Risk Governance, Governance, Compliance, Variance Analysis, Business Analysis, Security, Windows, Disaster Recovery, Integration, System Administration, Microsoft Exchange, System Deployment, Technical Support, Troubleshooting, Unix, Networking, Computer Hardware, Data Security, Servers, CISSP, Software Installation, CISA, Business Continuity, PCI DSS, Computer Security, Vulnerability Assessment, ITIL, IT Management, Business Process..., Firewalls, Software Documentation, Active Directory, Information Technology, Process Improvement, Project Management
Education
Villanova University 2010 — 2012
Master Certificate in Information Security Management - Government
Baker College Center for Graduate Studies 2006 — 2007
Information Technology
University of Phoenix 2004 — 2005
Information Technology
DeVry University 2001 — 2004
Information Technology
Oakland Community College 1996 — 2000
Information Technology
Detroit College of Business 1993 — 1994
Accounting/Information Tefchnology
Dignity Health December 2008 - Present
Perot Systems November 2006 - December 2008
TEK Systems September 2004 - June 2006
Embarcadero Technologies 2006 - 2006
Pearson Education Glenview, IL December 2003 - May 2004
The Care of Trees, Wheeling, IL August 2001 - February 2003
National TechTeam September 1999 - June 2001
Skills
Risk Management, Risk Analysis, Information Security..., Information Security, Information Security..., Security Policy..., IT Audit, HIPAA, COBIT, Network Security, RSAM, MS Project, HTML 5, Risk Governance, Governance, Compliance, Variance Analysis, Business Analysis, Security, Windows, Disaster Recovery, Integration, System Administration, Microsoft Exchange, System Deployment, Technical Support, Troubleshooting, Unix, Networking, Computer Hardware, Data Security, Servers, CISSP, Software Installation, CISA, Business Continuity, PCI DSS, Computer Security, Vulnerability Assessment, ITIL, IT Management, Business Process..., Firewalls, Software Documentation, Active Directory, Information Technology, Process Improvement, Project Management
Education
Villanova University 2010 — 2012
Master Certificate in Information Security Management - Government
Baker College Center for Graduate Studies 2006 — 2007
Information Technology
University of Phoenix 2004 — 2005
Information Technology
DeVry University 2001 — 2004
Information Technology
Oakland Community College 1996 — 2000
Information Technology
Detroit College of Business 1993 — 1994
Accounting/Information Tefchnology
Charles McKean Charles McKean's National TechTeam Experience 1993 - 1996
Job Acute Care Practice Manager at Spectrum Health
Industry Hospital & Health Care
Experience
Spectrum Health December 2009 - August 2015
PMI Western Michigan Chapter April 2010 - August 2013
Detroit Zoological Society March 2009 - July 2009
Ford Motor Company 2004 - 2008
Ford Motor Company 2000 - 2004
Visteon Automotive Systems 1997 - 2000
Ford Motor Company 1996 - 1997
National TechTeam 1993 - 1996
Computer Horizons 1989 - 1992
Eidelman Associates, Inc May 1986 - July 1989
Skills
Program Management, Process Improvement, Vendor Management, Business Process..., Project Management, IT Strategy, CRM, PMP, Project Portfolio..., Integration, Strategy, Change Management, Healthcare, Leadership, IT Management, PMO, Project Planning, MS Project, Management, Certified Project..., Visio, Six Sigma, Analysis, Budgets, Team Building, Outsourcing, SDLC, Project Delivery, Healthcare Management, Software Development, Business Analysis, Cross-functional Team..., Software Project..., Security, Business Process, Software Documentation, Testing, Quality Management, Process Engineering, Business Intelligence, Forecasting, System Administration, Training, Governance, Team Leadership, Contract Negotiation, Enterprise Software, ERP, Lean Healthcare
Education
Harvard School of Public Health
Certificate Program
Central Michigan University 1998 — 2000
MSA
Eastern Michigan University 1987 — 1989
BBA
Spectrum Health December 2009 - August 2015
PMI Western Michigan Chapter April 2010 - August 2013
Detroit Zoological Society March 2009 - July 2009
Ford Motor Company 2004 - 2008
Ford Motor Company 2000 - 2004
Visteon Automotive Systems 1997 - 2000
Ford Motor Company 1996 - 1997
National TechTeam 1993 - 1996
Computer Horizons 1989 - 1992
Eidelman Associates, Inc May 1986 - July 1989
Skills
Program Management, Process Improvement, Vendor Management, Business Process..., Project Management, IT Strategy, CRM, PMP, Project Portfolio..., Integration, Strategy, Change Management, Healthcare, Leadership, IT Management, PMO, Project Planning, MS Project, Management, Certified Project..., Visio, Six Sigma, Analysis, Budgets, Team Building, Outsourcing, SDLC, Project Delivery, Healthcare Management, Software Development, Business Analysis, Cross-functional Team..., Software Project..., Security, Business Process, Software Documentation, Testing, Quality Management, Process Engineering, Business Intelligence, Forecasting, System Administration, Training, Governance, Team Leadership, Contract Negotiation, Enterprise Software, ERP, Lean Healthcare
Education
Harvard School of Public Health
Certificate Program
Central Michigan University 1998 — 2000
MSA
Eastern Michigan University 1987 — 1989
BBA
Christopher Rampson Christopher Rampson's National TechTeam Experience 1992 - 1994
Job Linux System Administrator at AudaExplore
Industry Information Technology and Services
Experience
AudaExplore December 2013 - Present
General Electric July 2010 - July 2013
Blue Cross Blue Shield of Michigan September 2008 - June 2010
DPM Consulting Services July 2007 - July 2008
Ford Motor Company June 2004 - February 2007
Ford Motor Company June 2004 - February 2007
Ford Motor Company April 1998 - May 2004
Ford Motor Company April 1997 - May 2004
Ford Motor Company 1994 - 1996
National TechTeam 1992 - 1994
Skills
Solaris, Disaster Recovery, Red Hat Linux, ITIL Certified, Access Control, Integration, AIX, Unix Shell Scripting, Python, Opsware, QA Testing, Test Automation, System Architecture, HP-UX, ITIL Process..., Server Automation, Linux Server, Autonomic Computing, Application Packaging, Vendor Management, Kaizen, Linux System..., Oracle Enterprise Linux, Unix Operating Systems, UNIX utilities, Unix Security, Kerberos, Server Administration, Perl Script, Automount, Tools Developer, Java, Quality Assurance, Troubleshooting, Shell Scripting, System Administration, Operating Systems, Oracle, Security, High Availability, Unix, ITIL, Data Center, VMware, Linux, Virtualization, Servers
Education
Oakland University 1985 — 1988
Master's degree, Computer Science
University of Michigan 1983 — 1985
Bachelor's degree, Geology
Oakland Community College 1980 — 1983
Associate of Science (A.S.), Liberal Art - Science, 3.7
AudaExplore December 2013 - Present
General Electric July 2010 - July 2013
Blue Cross Blue Shield of Michigan September 2008 - June 2010
DPM Consulting Services July 2007 - July 2008
Ford Motor Company June 2004 - February 2007
Ford Motor Company June 2004 - February 2007
Ford Motor Company April 1998 - May 2004
Ford Motor Company April 1997 - May 2004
Ford Motor Company 1994 - 1996
National TechTeam 1992 - 1994
Skills
Solaris, Disaster Recovery, Red Hat Linux, ITIL Certified, Access Control, Integration, AIX, Unix Shell Scripting, Python, Opsware, QA Testing, Test Automation, System Architecture, HP-UX, ITIL Process..., Server Automation, Linux Server, Autonomic Computing, Application Packaging, Vendor Management, Kaizen, Linux System..., Oracle Enterprise Linux, Unix Operating Systems, UNIX utilities, Unix Security, Kerberos, Server Administration, Perl Script, Automount, Tools Developer, Java, Quality Assurance, Troubleshooting, Shell Scripting, System Administration, Operating Systems, Oracle, Security, High Availability, Unix, ITIL, Data Center, VMware, Linux, Virtualization, Servers
Education
Oakland University 1985 — 1988
Master's degree, Computer Science
University of Michigan 1983 — 1985
Bachelor's degree, Geology
Oakland Community College 1980 — 1983
Associate of Science (A.S.), Liberal Art - Science, 3.7
Dawn Kowalski-Pyko Dawn Kowalski-Pyko's National TechTeam Experience October 1993 - December 2002
Job Recruiting Specialist at The CIB Group, LLC.
Industry Human Resources
Experience
The CIB Group, LLC January 2010 - Present
The CIB Group December 2006 - December 2009
National TechTeam October 1993 - December 2002
Education
Adrian College
Bachelor of Science, Biology
The CIB Group, LLC January 2010 - Present
The CIB Group December 2006 - December 2009
National TechTeam October 1993 - December 2002
Education
Adrian College
Bachelor of Science, Biology
Erwin Coronel Erwin Coronel's National TechTeam Experience February 1998 - September 2001
Job Technical Training Specialist
Industry Information Technology and Services
Experience
Family Karate Academy May 1996 - Present
Infotronics September 2008 - June 2015
MonaVie April 2008 - May 2011
Yoh IT April 2008 - April 2008
TechTeam Global June 2001 - February 2008
EC Media Revival 2008 - 2008
National TechTeam February 1998 - September 2001
TechTeam September 2000 - June 2001
National TechTeam June 1997 - February 1998
Skills
Software Documentation, Training, Troubleshooting, Networking, Technical Support, Customer Service, Team Leadership, Windows, Team Building, SaaS, Microsoft Office, ITIL, Help Desk Support, Visio, Management, Testing, Network Administration, Project Management, SharePoint, Active Directory, Vendor Management, Security, Program Management, Call Centers, IT Service Management, System Administration, Windows Server, Data Center, Leadership, Technical Writing, Recruiting, Integration, Lotus Notes, Windows 7, Training Delivery, Hands-on Training, Team Management, Business Analysis, Outlook, SDLC, Software Installation, Cloud Computing, Salesforce.com, Microsoft SQL Server, Enterprise Software, Ninja Skills, Employee Training, Training & Development, Call Center
Education
Lawrence Technological University 1995 — 2005
Bachelor of Science, Computer Science
Michigan State University 1991 — 1994
Lyman Briggs School
Troy Athens High School 1987 — 1991
High School Diploma
Family Karate Academy May 1996 - Present
Infotronics September 2008 - June 2015
MonaVie April 2008 - May 2011
Yoh IT April 2008 - April 2008
TechTeam Global June 2001 - February 2008
EC Media Revival 2008 - 2008
National TechTeam February 1998 - September 2001
TechTeam September 2000 - June 2001
National TechTeam June 1997 - February 1998
Skills
Software Documentation, Training, Troubleshooting, Networking, Technical Support, Customer Service, Team Leadership, Windows, Team Building, SaaS, Microsoft Office, ITIL, Help Desk Support, Visio, Management, Testing, Network Administration, Project Management, SharePoint, Active Directory, Vendor Management, Security, Program Management, Call Centers, IT Service Management, System Administration, Windows Server, Data Center, Leadership, Technical Writing, Recruiting, Integration, Lotus Notes, Windows 7, Training Delivery, Hands-on Training, Team Management, Business Analysis, Outlook, SDLC, Software Installation, Cloud Computing, Salesforce.com, Microsoft SQL Server, Enterprise Software, Ninja Skills, Employee Training, Training & Development, Call Center
Education
Lawrence Technological University 1995 — 2005
Bachelor of Science, Computer Science
Michigan State University 1991 — 1994
Lyman Briggs School
Troy Athens High School 1987 — 1991
High School Diploma
Nicole Gardiner Nicole Gardiner's National TechTeam Experience June 1996 - June 2000
Job Experienced Business Manager and Analyst
Industry Telecommunications
Experience
AT&T April 2006 - July 2009
AT&T February 2004 - April 2006
SBC April 2002 - February 2004
SBC May 2001 - April 2002
SBC June 2000 - May 2001
National TechTeam June 1996 - June 2000
Skills
Business Analysis, Process Improvement, Program Management, Account Management, Operations Management, Team Leadership, Training, Call Centers, Contract Management, Auditing, Reporting & Analysis, Project Management, Executive Reporting, Telecommunications, General Administration, Vendor Management, Project Planning, Customer Service, Call Center, Integration, Product Development, Software Documentation, Enterprise Software, Product Management, Wireless, Strategy, Analysis, Cross-functional Team..., New Hire Training, Report Writing, Administrative Work
Education
Collin County Community College
AT&T April 2006 - July 2009
AT&T February 2004 - April 2006
SBC April 2002 - February 2004
SBC May 2001 - April 2002
SBC June 2000 - May 2001
National TechTeam June 1996 - June 2000
Skills
Business Analysis, Process Improvement, Program Management, Account Management, Operations Management, Team Leadership, Training, Call Centers, Contract Management, Auditing, Reporting & Analysis, Project Management, Executive Reporting, Telecommunications, General Administration, Vendor Management, Project Planning, Customer Service, Call Center, Integration, Product Development, Software Documentation, Enterprise Software, Product Management, Wireless, Strategy, Analysis, Cross-functional Team..., New Hire Training, Report Writing, Administrative Work
Education
Collin County Community College
Ted Grzelak Ted Grzelak's National TechTeam Experience June 1997 - June 1999
Job Cofounder/VP of Sales, Apply On The Go
Industry Human Resources
Experience
Apply On The Go March 2013 - Present
JobApp Network January 1999 - January 2013
National TechTeam June 1997 - June 1999
Drake Technologies September 1995 - May 1997
Skills
Account Management, Salesforce.com, Applicant Tracking..., SaaS, Management, Sales, Recruiting, Selling, Training, Outsourcing, Enterprise Software, Payroll, Cold Calling, Direct Sales, New Business Development, Strategic Partnerships, CRM, Solution Selling, Business Development, Marketing, Social Media Marketing, Onboarding, Talent Acquisition, Talent Management, Go-to-market Strategy, Sales Operations, Sales Management, Start-ups
Education
Northern Michigan University 1986 — 1991
Bachelor of Science, Marketing
Michigan Technological University 1988 — 1989
Marketing
Apply On The Go March 2013 - Present
JobApp Network January 1999 - January 2013
National TechTeam June 1997 - June 1999
Drake Technologies September 1995 - May 1997
Skills
Account Management, Salesforce.com, Applicant Tracking..., SaaS, Management, Sales, Recruiting, Selling, Training, Outsourcing, Enterprise Software, Payroll, Cold Calling, Direct Sales, New Business Development, Strategic Partnerships, CRM, Solution Selling, Business Development, Marketing, Social Media Marketing, Onboarding, Talent Acquisition, Talent Management, Go-to-market Strategy, Sales Operations, Sales Management, Start-ups
Education
Northern Michigan University 1986 — 1991
Bachelor of Science, Marketing
Michigan Technological University 1988 — 1989
Marketing
Johnny Wazney Johnny Wazney's National TechTeam Experience 1996 - 1999
Job Talent and Organizational Development Professional
Industry Professional Training & Coaching
Experience
The Mosaic Company 2013 - 2014
Kohl's Department Stores 2012 - 2013
The Home Depot 2007 - 2012
Saeco USA 2007 - 2009
Farmers Insurance Group of Companies 2004 - 2007
Warner Bros. Entertainment Group of Companies 2003 - 2004
eLoyalty 2000 - 2003
SoftAd 1999 - 2000
National TechTeam 1996 - 1999
Skills
Communication, Training, Training Delivery, Instructor-led Training, Communication Training, Instructional Design, Blended Learning, Marketing, Politics, Legal Writing, Legal Research, Leadership Development, CRM, Governmental Affairs, Public Speaking, Animal Rights, Training Management, New Hire Orientations, New Hire Training, Contact Centers, Call Center, Consulting, Writing, News Writing, Creative Writing, Computer Software..., Soft Skills, Elevator Pitch, Workshop Facilitation, ADDIE, Lectora, Knowledge Transfer, Alternative Dispute..., Diversity Training, Cultural Awareness, LGBT community, Team Building, Employee Training, Performance Management, Strategic Planning
Education
University of Detroit Mercy 1994 — 1998
Bachelor of Arts (BA), Political Science and Government
Redford Union
The Mosaic Company 2013 - 2014
Kohl's Department Stores 2012 - 2013
The Home Depot 2007 - 2012
Saeco USA 2007 - 2009
Farmers Insurance Group of Companies 2004 - 2007
Warner Bros. Entertainment Group of Companies 2003 - 2004
eLoyalty 2000 - 2003
SoftAd 1999 - 2000
National TechTeam 1996 - 1999
Skills
Communication, Training, Training Delivery, Instructor-led Training, Communication Training, Instructional Design, Blended Learning, Marketing, Politics, Legal Writing, Legal Research, Leadership Development, CRM, Governmental Affairs, Public Speaking, Animal Rights, Training Management, New Hire Orientations, New Hire Training, Contact Centers, Call Center, Consulting, Writing, News Writing, Creative Writing, Computer Software..., Soft Skills, Elevator Pitch, Workshop Facilitation, ADDIE, Lectora, Knowledge Transfer, Alternative Dispute..., Diversity Training, Cultural Awareness, LGBT community, Team Building, Employee Training, Performance Management, Strategic Planning
Education
University of Detroit Mercy 1994 — 1998
Bachelor of Arts (BA), Political Science and Government
Redford Union
Daniel Maschmeier Daniel Maschmeier's National TechTeam Experience August 1998 - August 2000
Job Software Engineering Lead at Zest Health
Industry Internet
Experience
Zest Health October 2014 - Present
One North Interactive March 2014 - September 2014
Aetna October 2013 - February 2014
energy.me January 2013 - September 2013
Cengage Learning March 2010 - January 2013
Canopy Financial March 2008 - November 2009
Dell November 2007 - February 2008
License Technologies Group August 2005 - November 2007
RTC Industries September 2000 - August 2005
National TechTeam August 1998 - August 2000
Skills
ASP.NET, C#, Visual Studio, .NET, Software Development, jQuery, XML, VB.NET, AJAX, SQL, CSS, Web Applications, Web Services, ASP.NET MVC, JavaScript, TFS, Testing, Build Automation, Continuous Integration, Dependency Injection, DDD, DHTML, HTML, IoC, jQuery UI, LINQ, LLBLGen, Multithreading, Object Oriented Design, Process Automation, SOA, SSO, TDD, T-SQL, T-SQL Stored Procedures, Unity, WCF, XHTML, XSLT, SDLC
Education
Harper College 2004 — 2006
Associate of Arts, Liberal Arts
Zest Health October 2014 - Present
One North Interactive March 2014 - September 2014
Aetna October 2013 - February 2014
energy.me January 2013 - September 2013
Cengage Learning March 2010 - January 2013
Canopy Financial March 2008 - November 2009
Dell November 2007 - February 2008
License Technologies Group August 2005 - November 2007
RTC Industries September 2000 - August 2005
National TechTeam August 1998 - August 2000
Skills
ASP.NET, C#, Visual Studio, .NET, Software Development, jQuery, XML, VB.NET, AJAX, SQL, CSS, Web Applications, Web Services, ASP.NET MVC, JavaScript, TFS, Testing, Build Automation, Continuous Integration, Dependency Injection, DDD, DHTML, HTML, IoC, jQuery UI, LINQ, LLBLGen, Multithreading, Object Oriented Design, Process Automation, SOA, SSO, TDD, T-SQL, T-SQL Stored Procedures, Unity, WCF, XHTML, XSLT, SDLC
Education
Harper College 2004 — 2006
Associate of Arts, Liberal Arts
Dan Albani - Career Matchmaker's National TechTeam Experience November 1996 - April 1998
Job IBM Executive Leadership Recruiter Cloud Analytics Mobility Social Security
Industry Staffing and Recruiting
Experience
Internal Executive Leadership Recruiter - Recruiting Program Manager May 2010 - Present
Retained Recruiters, LLC 2001 - May 2010
Lucent Technologies 2000 - 2001
Dickson Associates April 1998 - July 2000
National TechTeam November 1996 - April 1998
Little Caesars/Papa Johns 1991 - 1996
Skills
Technical Recruiting, Analytics, Management Consulting, Business Strategy, Full-cycle Recruiting, Talent Acquisition, Contract Recruitment, Search, Executive Search, Recruitment/Retention, Sourcing, Salary Negotiation, Business Intelligence, Recruiting, Strategy, SaaS, Benefits Negotiation, SDLC, Leadership, Human Resources, Talent Management, Interviews, Enterprise Software, CRM, Business Analysis, Management, Business Development, Outsourcing, Consulting, Program Management, Cloud Computing, Professional Services, Onboarding, Employee Engagement, ERP, Team Management
Education
Michigan State University 1986 — 1990
BA, Business-Finance
Internal Executive Leadership Recruiter - Recruiting Program Manager May 2010 - Present
Retained Recruiters, LLC 2001 - May 2010
Lucent Technologies 2000 - 2001
Dickson Associates April 1998 - July 2000
National TechTeam November 1996 - April 1998
Little Caesars/Papa Johns 1991 - 1996
Skills
Technical Recruiting, Analytics, Management Consulting, Business Strategy, Full-cycle Recruiting, Talent Acquisition, Contract Recruitment, Search, Executive Search, Recruitment/Retention, Sourcing, Salary Negotiation, Business Intelligence, Recruiting, Strategy, SaaS, Benefits Negotiation, SDLC, Leadership, Human Resources, Talent Management, Interviews, Enterprise Software, CRM, Business Analysis, Management, Business Development, Outsourcing, Consulting, Program Management, Cloud Computing, Professional Services, Onboarding, Employee Engagement, ERP, Team Management
Education
Michigan State University 1986 — 1990
BA, Business-Finance
Melvin Taylor Melvin Taylor's National TechTeam Experience September 1992 - August 1998
Job Information Security and Crisis Management Leader
Industry Information Technology and Services
Experience
General Electric January 2011 - Present
Hewlett-Packard August 1998 - December 2010
National TechTeam September 1992 - August 1998
Skills
ITIL, Disaster Recovery, Security, IT Strategy, IT Service Management, IT Management, COBIT, Data Center, Network Security, Business Continuity, Program Management, Incident Management, Integration, Process Improvement, HP, Virtualization, Information Security..., IT Operations, Unix, Information Technology, Technical Support, Enterprise Architecture, Information Security, Governance, IT Audit, CISSP, ISO 27001
Education
Central Michigan University
Master of Science, Information Resource Management
Davenport University
BA, Business Management
Walsh College
Master of Science, Information Assurance (Security)
General Electric January 2011 - Present
Hewlett-Packard August 1998 - December 2010
National TechTeam September 1992 - August 1998
Skills
ITIL, Disaster Recovery, Security, IT Strategy, IT Service Management, IT Management, COBIT, Data Center, Network Security, Business Continuity, Program Management, Incident Management, Integration, Process Improvement, HP, Virtualization, Information Security..., IT Operations, Unix, Information Technology, Technical Support, Enterprise Architecture, Information Security, Governance, IT Audit, CISSP, ISO 27001
Education
Central Michigan University
Master of Science, Information Resource Management
Davenport University
BA, Business Management
Walsh College
Master of Science, Information Assurance (Security)
Jody Larrow Jody Larrow's National TechTeam Experience 1994 - 1995
Job Systems Engineer at Ford Motor Company
Industry Automotive
Experience
Ford Motor Company 1995 - Present
National TechTeam 1994 - 1995
Johnson Controls Automotive 1993 - 1994
Williams International 1992 - 1993
Skills
SAN Volume Controller, Root Cause Analysis, Unix, Six Sigma, Solaris, Perl, AIX, Enterprise Architecture, High Availability, Linux, Operating Systems, Virtualization, SOA, Storage Area Networks, Network Administration, IBM XIV, Oracle SQL, Apache, IBM Servers, Beowulf Clusters, Programming, C++, Unix Shell Scripting, IT Service Management, Troubleshooting, Disaster Recovery, Product Development, CFD, CAD
Education
Oakland University 1994 — 1998
M.S., Computer Science & Engineering
University of Toledo 1986 — 1992
B.S., Computer Science & Engineering
Ford Motor Company 1995 - Present
National TechTeam 1994 - 1995
Johnson Controls Automotive 1993 - 1994
Williams International 1992 - 1993
Skills
SAN Volume Controller, Root Cause Analysis, Unix, Six Sigma, Solaris, Perl, AIX, Enterprise Architecture, High Availability, Linux, Operating Systems, Virtualization, SOA, Storage Area Networks, Network Administration, IBM XIV, Oracle SQL, Apache, IBM Servers, Beowulf Clusters, Programming, C++, Unix Shell Scripting, IT Service Management, Troubleshooting, Disaster Recovery, Product Development, CFD, CAD
Education
Oakland University 1994 — 1998
M.S., Computer Science & Engineering
University of Toledo 1986 — 1992
B.S., Computer Science & Engineering
Barb Dmoch Barb Dmoch's National TechTeam Experience 1994 - 2003
Job Process Improvement Lead/Six Sigma Master Black Belt at US Army
Industry Automotive
Experience
US Army 2009 - Present
Jacobs March 2009 - December 2009
Kelly Services January 2009 - March 2009
Chrysler 2007 - November 2008
Chrysler 2003 - 2007
TechTeam Global 2000 - 2003
National TechTeam 1994 - 2003
TechTeam Global 1997 - 2000
Skills
Six Sigma, Process Improvement, Black Belt, Root Cause Analysis, Continuous Improvement, Leadership, Project Management, Management, Manufacturing, Cross-functional Team..., Program Management, Training, FMEA, Team Facilitation, Project Planning, Engineering, Business Process, Lean Manufacturing, Procurement, Logistics, Cross-functional Team..., Value Stream Mapping, Strategic Planning, Process Engineering, Quality Management, DMAIC, Operations Management, Quality Assurance, Kaizen, Strategy, Business Process..., 5S, Engineering Management, Operational Excellence, Supply Chain Management, Green Belt, SPC, ISO, Kanban, Automotive, Quality System, Design of Experiments, Minitab, Supply Chain, Manufacturing Operations, Industrial Engineering, Systems Engineering
Education
Eastern Michigan University 1990 — 1991
Continuing Teaching Certificate, Business Education
Northern Michigan University 1984 — 1988
BS in Education, Elementary Education & Math
US Army 2009 - Present
Jacobs March 2009 - December 2009
Kelly Services January 2009 - March 2009
Chrysler 2007 - November 2008
Chrysler 2003 - 2007
TechTeam Global 2000 - 2003
National TechTeam 1994 - 2003
TechTeam Global 1997 - 2000
Skills
Six Sigma, Process Improvement, Black Belt, Root Cause Analysis, Continuous Improvement, Leadership, Project Management, Management, Manufacturing, Cross-functional Team..., Program Management, Training, FMEA, Team Facilitation, Project Planning, Engineering, Business Process, Lean Manufacturing, Procurement, Logistics, Cross-functional Team..., Value Stream Mapping, Strategic Planning, Process Engineering, Quality Management, DMAIC, Operations Management, Quality Assurance, Kaizen, Strategy, Business Process..., 5S, Engineering Management, Operational Excellence, Supply Chain Management, Green Belt, SPC, ISO, Kanban, Automotive, Quality System, Design of Experiments, Minitab, Supply Chain, Manufacturing Operations, Industrial Engineering, Systems Engineering
Education
Eastern Michigan University 1990 — 1991
Continuing Teaching Certificate, Business Education
Northern Michigan University 1984 — 1988
BS in Education, Elementary Education & Math
Michelle Hyland's National TechTeam Experience April 1993 - January 1998
Job Director of Marketing
Industry Program Development
Experience
The Bartech Group October 2008 - Present
Bartech Group October 2008 - Present
Bartech Group October 2008 - Present
Tupperware Brands 2008 - Present
The Bartech Group October 2008 - December 2011
Bartech Workforce Management 2008 - December 2011
TEKsystems February 2007 - August 2008
Computer Horizons Education Division January 1998 - February 2007
National TechTeam April 1993 - January 1998
Skills
Managed Solutions, Directors, Managerial, Proposal Writing, Program Management, Problem Solving, Staffing Solutions, Solution Selling, Strategic Planning, Sustainability, Sourcing, Marketing Communications, Sales Support, Salesforce.com, Text Editing, Business Development, Customer Service, Innovation, Knowledge Management, Recruiting, Leadership, Negotiation, Contract Negotiation, PowerPoint, Organization, Quality Management, Technical Writing, User Acceptance Testing, Visio, Creative Writing, Temporary Placement, Training, Consulting, Interviews, Sales Operations, Operations Management, Vendor Management, CRM, Management, Change Management, Business Analysis
Education
Omni Hotel 2015 — 2015
Omni Meeting Specialist Certificate
Wayne State University 2000 — 2006
Master of Education in Instructional Technology, IT
University of Michigan 1989 — 1992
Bachelor's degree, Education, Communication and Business
Macomb Community College 1987 — 1990
AA, Businesss
The Bartech Group October 2008 - Present
Bartech Group October 2008 - Present
Bartech Group October 2008 - Present
Tupperware Brands 2008 - Present
The Bartech Group October 2008 - December 2011
Bartech Workforce Management 2008 - December 2011
TEKsystems February 2007 - August 2008
Computer Horizons Education Division January 1998 - February 2007
National TechTeam April 1993 - January 1998
Skills
Managed Solutions, Directors, Managerial, Proposal Writing, Program Management, Problem Solving, Staffing Solutions, Solution Selling, Strategic Planning, Sustainability, Sourcing, Marketing Communications, Sales Support, Salesforce.com, Text Editing, Business Development, Customer Service, Innovation, Knowledge Management, Recruiting, Leadership, Negotiation, Contract Negotiation, PowerPoint, Organization, Quality Management, Technical Writing, User Acceptance Testing, Visio, Creative Writing, Temporary Placement, Training, Consulting, Interviews, Sales Operations, Operations Management, Vendor Management, CRM, Management, Change Management, Business Analysis
Education
Omni Hotel 2015 — 2015
Omni Meeting Specialist Certificate
Wayne State University 2000 — 2006
Master of Education in Instructional Technology, IT
University of Michigan 1989 — 1992
Bachelor's degree, Education, Communication and Business
Macomb Community College 1987 — 1990
AA, Businesss
Tracey Glaser's National TechTeam Experience April 1999 - October 2000
Job Sr. Clinical Training Specialist/LMS Administrator/Business Analyst Eclipsys Co. at Karmanos Cancer Center
Industry Information Technology and Services
Experience
Karmanos Cancer Institute April 2009 - Present
Chrysler July 2004 - November 2008
Chrysler May 2002 - July 2004
Chrysler October 2000 - May 2002
National TechTeam April 1999 - October 2000
National TechTeam September 1998 - April 1999
National TechTeam May 1993 - April 1999
Skills
Problem Solving, Analysis, Process Improvement, Microsoft Office, Business Analysis, Program Management, Human Resources, Leadership, Training, Software Documentation, Management, Requirements Analysis, Microsoft Excel, PowerPoint, SDLC, Negotiation, Outlook, Customer Service, Team Building, Access, Databases, CRM, Visio, Project Management, Business Process..., Change Management, Data Center, Business Process, Requirements Gathering, Continuous Improvement, Project Planning
Education
Oakland University 1986 — 1991
B.S., Human Resources
Bishop Foley Catholic High School 1982 — 1986
College Preparatory
Karmanos Cancer Institute April 2009 - Present
Chrysler July 2004 - November 2008
Chrysler May 2002 - July 2004
Chrysler October 2000 - May 2002
National TechTeam April 1999 - October 2000
National TechTeam September 1998 - April 1999
National TechTeam May 1993 - April 1999
Skills
Problem Solving, Analysis, Process Improvement, Microsoft Office, Business Analysis, Program Management, Human Resources, Leadership, Training, Software Documentation, Management, Requirements Analysis, Microsoft Excel, PowerPoint, SDLC, Negotiation, Outlook, Customer Service, Team Building, Access, Databases, CRM, Visio, Project Management, Business Process..., Change Management, Data Center, Business Process, Requirements Gathering, Continuous Improvement, Project Planning
Education
Oakland University 1986 — 1991
B.S., Human Resources
Bishop Foley Catholic High School 1982 — 1986
College Preparatory
Tracey Duff Tracey Duff's National TechTeam Experience January 2000 - January 2001
Job Unified Communications Engineer Level III at Unified Communications LLC
Industry Telecommunications
Experience
Unified Communications LLC September 2015 - Present
AVI-SPL 2004 - Present
Wayne County Community College District January 2003 - January 2004
Technology Services Corporation January 2000 - January 2004
National TechTeam January 2000 - January 2001
Skills
Executive Support, Video Conferencing, Audio Conferencing, WebEx, Control Systems, Audio Visual System..., A/V Installations, Project Management, Troubleshooting, Event Management, Event Planning, Projectors, LCD TV, Microsoft Office, SharePoint, Network Support, Audio Visual Support, Help Desk Support, Training, Customer Service, Cisco Technologies, Hardware Support, Hardware Diagnostics, Software Documentation, Software Support, Firmware, Extron, Biamp, AMX, Wiring, Wiring Diagrams, Technical Support
Education
Baker College of Allen Park 2015 — 2017
Cyber Secruity
University of Michigan 1995 — 1998
Computer/Information Technology Administration and Management
Henry Ford Community College 1994 — 1996
Computer Technology/Computer Systems Technology
Unified Communications LLC September 2015 - Present
AVI-SPL 2004 - Present
Wayne County Community College District January 2003 - January 2004
Technology Services Corporation January 2000 - January 2004
National TechTeam January 2000 - January 2001
Skills
Executive Support, Video Conferencing, Audio Conferencing, WebEx, Control Systems, Audio Visual System..., A/V Installations, Project Management, Troubleshooting, Event Management, Event Planning, Projectors, LCD TV, Microsoft Office, SharePoint, Network Support, Audio Visual Support, Help Desk Support, Training, Customer Service, Cisco Technologies, Hardware Support, Hardware Diagnostics, Software Documentation, Software Support, Firmware, Extron, Biamp, AMX, Wiring, Wiring Diagrams, Technical Support
Education
Baker College of Allen Park 2015 — 2017
Cyber Secruity
University of Michigan 1995 — 1998
Computer/Information Technology Administration and Management
Henry Ford Community College 1994 — 1996
Computer Technology/Computer Systems Technology
Andrew Gertz Andrew Gertz's National TechTeam Experience August 1997 - March 2000
Job Technical Architect / Senior Engineer at Ford Motor Company
Industry Automotive
Experience
Ford Motor Company July 2007 - Present
DJ Andrew Gertz March 2013 - Present
TechTeam Global March 2003 - July 2007
GreenLeaf Auto Recyclers March 2000 - March 2003
National TechTeam August 1997 - March 2000
Skills
Servers, Windows Server, Windows Server 2003, Windows Server 2008, Windows Server 2012, Server Architecture, HP Server Hardware, IBM Servers, Database Servers, Database Design, Web Servers, Web Design, Server Administration, Server Management, .NET, Shell Scripting, Scripting, Application Design, Project Planning, Network Hardware, Storage Area Networks, Linux server..., Unix Administration, Network Security, Infrastructure Planning, Application..., Server Virtualisation, Unix, SAN, Networking, Active Directory, ESXi, 2008 R2, Group Policy, VMware ESX, vSphere, Virtual Servers, P2V, Microsoft DNS, VMware Infrastructure, Storage, Operating Systems, DNS, System Deployment, Software Design, Infrastructure, Integration, Microsoft Technologies, Technical Support, Powershell
Education
Henry Ford Community College 2000 — 2004
Associates, Computer Information Systems
Schoolcraft College 1994 — 1995
Culinary Arts
North Farmington High School
Ford Motor Company July 2007 - Present
DJ Andrew Gertz March 2013 - Present
TechTeam Global March 2003 - July 2007
GreenLeaf Auto Recyclers March 2000 - March 2003
National TechTeam August 1997 - March 2000
Skills
Servers, Windows Server, Windows Server 2003, Windows Server 2008, Windows Server 2012, Server Architecture, HP Server Hardware, IBM Servers, Database Servers, Database Design, Web Servers, Web Design, Server Administration, Server Management, .NET, Shell Scripting, Scripting, Application Design, Project Planning, Network Hardware, Storage Area Networks, Linux server..., Unix Administration, Network Security, Infrastructure Planning, Application..., Server Virtualisation, Unix, SAN, Networking, Active Directory, ESXi, 2008 R2, Group Policy, VMware ESX, vSphere, Virtual Servers, P2V, Microsoft DNS, VMware Infrastructure, Storage, Operating Systems, DNS, System Deployment, Software Design, Infrastructure, Integration, Microsoft Technologies, Technical Support, Powershell
Education
Henry Ford Community College 2000 — 2004
Associates, Computer Information Systems
Schoolcraft College 1994 — 1995
Culinary Arts
North Farmington High School
Sean Hanoian's National TechTeam Experience 1997 - 1999
Job Information Architect at Sysco
Industry Wholesale
Experience
Sysco March 2014 - Present
Infosys 2013 - March 2014
Sysco 2011 - 2012
Sysco 2009 - 2011
Sysco 1999 - 2009
National TechTeam 1997 - 1999
Adistra Corporation 1993 - 1996
Skills
C#, ASP.NET, WPF Development, LINQ, Silverlight, SQL, Microsoft SQL Server, HTML, AJAX, CSS, Web Services, FoxPro, Visual Basic, Crystal Reports, Business Objects, Webi, Object Oriented Design, Database Design, Web Design, T-SQL, VB.NET, SharePoint, IBM iSeries, ASP, SSIS, VBScript, .NET, IIS, Databases, Data Warehousing, VBA, Access, BMC Remedy, Software Development, Business Intelligence, JavaScript, SSRS, XML, Visual C#, Requirements Analysis, Web Development, Windows Server, SAP BI, SDLC, DB2, Oracle, Visual Studio
Education
Adrian College 1989 — 1993
Bachelor of Business Administration (B.B.A.), Computer Science and Accounting
Sysco March 2014 - Present
Infosys 2013 - March 2014
Sysco 2011 - 2012
Sysco 2009 - 2011
Sysco 1999 - 2009
National TechTeam 1997 - 1999
Adistra Corporation 1993 - 1996
Skills
C#, ASP.NET, WPF Development, LINQ, Silverlight, SQL, Microsoft SQL Server, HTML, AJAX, CSS, Web Services, FoxPro, Visual Basic, Crystal Reports, Business Objects, Webi, Object Oriented Design, Database Design, Web Design, T-SQL, VB.NET, SharePoint, IBM iSeries, ASP, SSIS, VBScript, .NET, IIS, Databases, Data Warehousing, VBA, Access, BMC Remedy, Software Development, Business Intelligence, JavaScript, SSRS, XML, Visual C#, Requirements Analysis, Web Development, Windows Server, SAP BI, SDLC, DB2, Oracle, Visual Studio
Education
Adrian College 1989 — 1993
Bachelor of Business Administration (B.B.A.), Computer Science and Accounting
Christopher Roman Christopher Roman's National TechTeam Experience 1996 - 1999
Job Information Technology Executive
Industry Machinery
Experience
Atlas Copco 2008 - Present
Atlas Copco 2006 - 2008
General Motors 2006 - 2006
Ford Motor Company 2006 - 2006
SME 2006 - 2006
Kostal 2003 - 2005
Atlas Copco 2001 - 2003
Design Systems, Inc. March 1999 - March 2001
HB Stubbs 2001 - 2001
National TechTeam 1996 - 1999
Skills
Leadership, IT Strategy, Infrastructure, Process Improvement, Project Management, Change Management, IT Operations, ITIL, Workforce Planning, IT Outsourcing, Vendor Relationship..., IT Infrastructure &..., Disaster Recovery, Enterprise Architecture, International Business, Cost Benefit Analysis, Budgets, Enterprise Software, IT Service Management, Management, Data Center, IT Management, Vendor Relationships, Networking, Servers, Customer Relations, Customer Satisfaction, People Management
Education
Queens University of Charlotte 2015 — 2017
Master of Business Administration (M.B.A.), Organizational Leadership, 4.0
University of Phoenix 2004 — 2007
Bachelor of Science, Information Technology
Atlas Copco 2008 - Present
Atlas Copco 2006 - 2008
General Motors 2006 - 2006
Ford Motor Company 2006 - 2006
SME 2006 - 2006
Kostal 2003 - 2005
Atlas Copco 2001 - 2003
Design Systems, Inc. March 1999 - March 2001
HB Stubbs 2001 - 2001
National TechTeam 1996 - 1999
Skills
Leadership, IT Strategy, Infrastructure, Process Improvement, Project Management, Change Management, IT Operations, ITIL, Workforce Planning, IT Outsourcing, Vendor Relationship..., IT Infrastructure &..., Disaster Recovery, Enterprise Architecture, International Business, Cost Benefit Analysis, Budgets, Enterprise Software, IT Service Management, Management, Data Center, IT Management, Vendor Relationships, Networking, Servers, Customer Relations, Customer Satisfaction, People Management
Education
Queens University of Charlotte 2015 — 2017
Master of Business Administration (M.B.A.), Organizational Leadership, 4.0
University of Phoenix 2004 — 2007
Bachelor of Science, Information Technology
Scott Indresano's National TechTeam Experience December 2004 - September 2005
Job Machine Operator
Industry Furniture
Experience
Omega Cabinetry March 2014 - Present
LiveOps January 2013 - February 2014
Collision Services January 2012 - October 2012
APAC Customer Services 2009 - 2010
Combined Insurance 2006 - 2007
National TechTeam December 2004 - September 2005
MCI Corporation June 2002 - June 2004
US Army 2001 - 2001
CoreCom 1999 - 2000
Skills
Sales, Customer Service, Account Management, Negotiation, New Business Development, Customer Satisfaction, Sales Process, B2B, Microsoft Office, Dealers, Marketing Strategy, Team Building, Sales Operations, Direct Sales, Customer Retention, Technical Support, Telecommunications, Networking, Troubleshooting, Call Centers
Education
Southern New Hampshire University
Bachelor of Science (BS), Computer Systems Networking and Telecommunications
Omega Cabinetry March 2014 - Present
LiveOps January 2013 - February 2014
Collision Services January 2012 - October 2012
APAC Customer Services 2009 - 2010
Combined Insurance 2006 - 2007
National TechTeam December 2004 - September 2005
MCI Corporation June 2002 - June 2004
US Army 2001 - 2001
CoreCom 1999 - 2000
Skills
Sales, Customer Service, Account Management, Negotiation, New Business Development, Customer Satisfaction, Sales Process, B2B, Microsoft Office, Dealers, Marketing Strategy, Team Building, Sales Operations, Direct Sales, Customer Retention, Technical Support, Telecommunications, Networking, Troubleshooting, Call Centers
Education
Southern New Hampshire University
Bachelor of Science (BS), Computer Systems Networking and Telecommunications
Alicia Ross's National TechTeam Experience September 1998 - September 1999
Job Senior Account Executive at PMC
Industry Staffing and Recruiting
Experience
Production Modeling Corporation (PMC) July 2002 - Present
Rapid Design Services April 2001 - June 2002
Kelly Services December 1999 - April 2001
National TechTeam September 1998 - September 1999
d. Diversified Services April 1997 - August 1998
WESCO Distribution 1993 - 1995
Skills
Recruiter, Professional Staffing, Business Management, New Business Development, Industrial Engineering, Six Sigma, Lean Manufacturing, Engineering, Full-cycle Recruiting, Applicant Tracking..., Sales Management, Training, Screening Resumes, IT Sourcing, Sourcing, Temporary Placement, SDLC, Process Improvement, Supply Chain Management, Management, CRM, Technical Recruiting, Internet Recruiting, Manufacturing, Recruiting, Management Consulting, Project Planning, Screening, Employee Relations, Interviews, Strategic Planning, Project Management, Operations Management, Talent Acquisition, Program Management, Logistics, Benefits Negotiation, Automotive, Staffing Services, College Recruiting, Staff Augmentation, Contract Recruitment, Recruitment Advertising, Permanent Placement, Continuous Improvement, Team Building, Business Process..., Business Development, Leadership, Contract Negotiation
Education
Madonna University 1987 — 1992
Business Management, Human Resources
Production Modeling Corporation (PMC) July 2002 - Present
Rapid Design Services April 2001 - June 2002
Kelly Services December 1999 - April 2001
National TechTeam September 1998 - September 1999
d. Diversified Services April 1997 - August 1998
WESCO Distribution 1993 - 1995
Skills
Recruiter, Professional Staffing, Business Management, New Business Development, Industrial Engineering, Six Sigma, Lean Manufacturing, Engineering, Full-cycle Recruiting, Applicant Tracking..., Sales Management, Training, Screening Resumes, IT Sourcing, Sourcing, Temporary Placement, SDLC, Process Improvement, Supply Chain Management, Management, CRM, Technical Recruiting, Internet Recruiting, Manufacturing, Recruiting, Management Consulting, Project Planning, Screening, Employee Relations, Interviews, Strategic Planning, Project Management, Operations Management, Talent Acquisition, Program Management, Logistics, Benefits Negotiation, Automotive, Staffing Services, College Recruiting, Staff Augmentation, Contract Recruitment, Recruitment Advertising, Permanent Placement, Continuous Improvement, Team Building, Business Process..., Business Development, Leadership, Contract Negotiation
Education
Madonna University 1987 — 1992
Business Management, Human Resources
Donna Rhubart's National TechTeam Experience 1996 - 1998
Job Contracts Administrator at Quest Resource Management Group
Industry Legal Services
Experience
Quest Resource Management Group July 2014 - Present
MedAssets 2013 - 2014
Experian 2007 - 2013
Experian 2005 - 2007
National TechTeam 1996 - 1998
National TechTeam 1995 - 1996
Skills
Management, Legal Research, Litigation Support, Microsoft Office, Legal Assistance, Legal Writing, Credit Bureau, Legal Compliance, Leadership, FCRA, Call Centers, Credit Reporting, Identity Theft, FACTA, Identity Fraud, Process Improvement, Team Leadership, Employee Relations, Troubleshooting, Benefits Administration, Vendor Management, Workforce Management, Leadership Development, Employment Law, Analysis, Workforce Planning, Corporate Law, Credit, Call Center, Software Documentation, Spreadsheets, Litigation, SharePoint, Westlaw, PowerPoint, ProDoc, DocuSign, Contract Management, Contractual Agreements, Contract Law, Document Drafting, Drafting Agreements, Administrative..., Office Administration, Proofreading, Ariba, Call Center..., Aspect ACD, Consumer Credit Law
Education
Collin County Community College 2014 — 2015
Certificate, Legal Assistant/Paralegal
Collin County Community College 2012 — 2015
Associate's Degree, Legal Assistant/Paralegal
Quest Resource Management Group July 2014 - Present
MedAssets 2013 - 2014
Experian 2007 - 2013
Experian 2005 - 2007
National TechTeam 1996 - 1998
National TechTeam 1995 - 1996
Skills
Management, Legal Research, Litigation Support, Microsoft Office, Legal Assistance, Legal Writing, Credit Bureau, Legal Compliance, Leadership, FCRA, Call Centers, Credit Reporting, Identity Theft, FACTA, Identity Fraud, Process Improvement, Team Leadership, Employee Relations, Troubleshooting, Benefits Administration, Vendor Management, Workforce Management, Leadership Development, Employment Law, Analysis, Workforce Planning, Corporate Law, Credit, Call Center, Software Documentation, Spreadsheets, Litigation, SharePoint, Westlaw, PowerPoint, ProDoc, DocuSign, Contract Management, Contractual Agreements, Contract Law, Document Drafting, Drafting Agreements, Administrative..., Office Administration, Proofreading, Ariba, Call Center..., Aspect ACD, Consumer Credit Law
Education
Collin County Community College 2014 — 2015
Certificate, Legal Assistant/Paralegal
Collin County Community College 2012 — 2015
Associate's Degree, Legal Assistant/Paralegal
Patricia Fields Patricia Fields's National TechTeam Experience September 1998 - November 1999
Job Customer Support Analyst at Compuware
Industry Computer Software
Experience
Compuware November 1999 - Present
National TechTeam September 1998 - November 1999
Marine Harvest June 1995 - June 1998
Skills
Microsoft SQL Server, Software Documentation, Customer Service, Salesforce.com, Troubleshooting, Oracle, DB2, VMware, ITIL, Sybase, HTML, Windows, Basics of Unix, TSO, Spanish-speaking, Unix
Education
Alma College 1986 — 1990
Bachelor of Arts (B.A.), Spanish Language and Literature
Compuware November 1999 - Present
National TechTeam September 1998 - November 1999
Marine Harvest June 1995 - June 1998
Skills
Microsoft SQL Server, Software Documentation, Customer Service, Salesforce.com, Troubleshooting, Oracle, DB2, VMware, ITIL, Sybase, HTML, Windows, Basics of Unix, TSO, Spanish-speaking, Unix
Education
Alma College 1986 — 1990
Bachelor of Arts (B.A.), Spanish Language and Literature
Missy Somershoe Missy Somershoe's National TechTeam Experience October 1997 - February 1999
Job Lotus Domino Administrator at Guaranty Bank
Industry Information Technology and Services
Experience
Guaranty Bank May 2000 - Present
CompuCom March 1999 - May 2000
National TechTeam October 1997 - February 1999
Skills
Lotus Domino..., Blackberry Enterprise..., Extrafax Server..., Sametime, Brightmail, Zix Encryption, Sherpa Mail Attender, Sherpa Discovery..., A+ Certified, Lotus Domino Admin..., Lotus Notes, Lotus Domino, Blackberry, Disaster Recovery, Cisco Technologies, Active Directory, SharePoint, VMware, Network Administration, Microsoft Exchange, Troubleshooting, Servers, Software Documentation, Windows Server, Business Analysis, Citrix, Visio, System Deployment, System Administration, Windows XP
Education
Oakland University 1990 — 1995
Bachelor of Science (BS), Psychology
Guaranty Bank May 2000 - Present
CompuCom March 1999 - May 2000
National TechTeam October 1997 - February 1999
Skills
Lotus Domino..., Blackberry Enterprise..., Extrafax Server..., Sametime, Brightmail, Zix Encryption, Sherpa Mail Attender, Sherpa Discovery..., A+ Certified, Lotus Domino Admin..., Lotus Notes, Lotus Domino, Blackberry, Disaster Recovery, Cisco Technologies, Active Directory, SharePoint, VMware, Network Administration, Microsoft Exchange, Troubleshooting, Servers, Software Documentation, Windows Server, Business Analysis, Citrix, Visio, System Deployment, System Administration, Windows XP
Education
Oakland University 1990 — 1995
Bachelor of Science (BS), Psychology
Penny Lane-Mills's National TechTeam Experience November 2006 - December 2007
Job IT Security Anaylist at Oakwood Hospital
Industry Computer Software
Experience
Caretech Healthcare Solutions April 2011 - Present
AudaExplore May 2010 - March 2011
AudaExplore December 2007 - May 2010
TechTeam October 2007 - October 2009
National TechTeam November 2006 - December 2007
National TechTeam November 2006 - October 2007
Skills
Security Analysis, Account Representation, Provisioning, Healthcare Information..., Technical Support, Call Center..., Customer Service, Customer Liason, Call center start-up, IT Operations, Root Cause Problem..., Citrix, SaaS, Account Management, Salesforce.com, Sales Process, Call Centers, Solution Selling, clinical applications..., Remote Access, Security Operations, BMC Remedy, Disaster Recovery, Laptops, Cisco Technologies, Data Center, Security, Virtualization, HP, Help Desk Support, Printers, Remote Desktop, Windows XP, Networking, System Deployment, VMware, Hardware, Storage, Active Directory, Epic Systems, Siemens Soarian
Education
Henry Ford Community College 2000 — 2004
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Edsel Ford High 1990 — 1994
diploma, general
Caretech Healthcare Solutions April 2011 - Present
AudaExplore May 2010 - March 2011
AudaExplore December 2007 - May 2010
TechTeam October 2007 - October 2009
National TechTeam November 2006 - December 2007
National TechTeam November 2006 - October 2007
Skills
Security Analysis, Account Representation, Provisioning, Healthcare Information..., Technical Support, Call Center..., Customer Service, Customer Liason, Call center start-up, IT Operations, Root Cause Problem..., Citrix, SaaS, Account Management, Salesforce.com, Sales Process, Call Centers, Solution Selling, clinical applications..., Remote Access, Security Operations, BMC Remedy, Disaster Recovery, Laptops, Cisco Technologies, Data Center, Security, Virtualization, HP, Help Desk Support, Printers, Remote Desktop, Windows XP, Networking, System Deployment, VMware, Hardware, Storage, Active Directory, Epic Systems, Siemens Soarian
Education
Henry Ford Community College 2000 — 2004
Associate of Science (A.S.), Liberal Arts and Sciences/Liberal Studies
Edsel Ford High 1990 — 1994
diploma, general
Brent Lofthouse-Aldi Brent Lofthouse-Aldi's National TechTeam Experience May 2000 - January 2004
Job Sr. Infrastructure Ops Analyst
Industry Information Technology and Services
Experience
Ally Financial Inc. March 2014 - Present
Ally Financial Inc. March 2013 - March 2014
Secure-24 April 2012 - March 2013
Secure-24 March 2009 - April 2012
Next Dimension Inc. November 2008 - March 2009
TEKsystems November 2007 - July 2008
Ciber June 2006 - October 2007
Ciber August 2005 - June 2006
Ciber June 2004 - June 2005
National TechTeam May 2000 - January 2004
Skills
Active Directory, Citrix, Troubleshooting, VMware, Servers, Microsoft Exchange, Disaster Recovery, Windows Server, System Administration, DNS, Microsoft SQL Server, Microsoft Servers, Microsoft Certified..., VMware ESX, Technical Support, Group Policy, IIS, Systems Engineering, Customer Service, Project Planning, TCP/IP, Microsoft Technologies, Strategic Planning, Goal Oriented, Project Delivery, Task Management, Microsoft Office, Xbox 360, Netscaler, Lync Server 2010, HTML, Fantasy Sports, Team Synergy, Public Speaking, Problem Solving, SQL Server, Customer Relations, Deadline Management, Social Networking, HP SIM, SCOM, Microsoft Certified..., Patch Management
Education
Baker College - Online 2013 — 2015
Information Technology and Security, Information Technology and Security
St. Clair College 1997 — 2000
Computer Science Technician - Information Systems, Computer and Information Sciences and Support Services
CED Solutions 2008 — 2008
Microsoft Certified Systems Engineer, Information Technology, MCSE 2003
University of Windsor 1996 — 1997
Communication Studies
Ally Financial Inc. March 2014 - Present
Ally Financial Inc. March 2013 - March 2014
Secure-24 April 2012 - March 2013
Secure-24 March 2009 - April 2012
Next Dimension Inc. November 2008 - March 2009
TEKsystems November 2007 - July 2008
Ciber June 2006 - October 2007
Ciber August 2005 - June 2006
Ciber June 2004 - June 2005
National TechTeam May 2000 - January 2004
Skills
Active Directory, Citrix, Troubleshooting, VMware, Servers, Microsoft Exchange, Disaster Recovery, Windows Server, System Administration, DNS, Microsoft SQL Server, Microsoft Servers, Microsoft Certified..., VMware ESX, Technical Support, Group Policy, IIS, Systems Engineering, Customer Service, Project Planning, TCP/IP, Microsoft Technologies, Strategic Planning, Goal Oriented, Project Delivery, Task Management, Microsoft Office, Xbox 360, Netscaler, Lync Server 2010, HTML, Fantasy Sports, Team Synergy, Public Speaking, Problem Solving, SQL Server, Customer Relations, Deadline Management, Social Networking, HP SIM, SCOM, Microsoft Certified..., Patch Management
Education
Baker College - Online 2013 — 2015
Information Technology and Security, Information Technology and Security
St. Clair College 1997 — 2000
Computer Science Technician - Information Systems, Computer and Information Sciences and Support Services
CED Solutions 2008 — 2008
Microsoft Certified Systems Engineer, Information Technology, MCSE 2003
University of Windsor 1996 — 1997
Communication Studies
Alicia Finley Alicia Finley's National TechTeam Experience February 2003 - December 2004
Job Senior Support Technican at Stefanini TechTeam
Industry Information Technology and Services
Experience
Stefanini TechTeam January 2005 - Present
National TechTeam February 2003 - December 2004
National TechTeam January 2001 - February 2003
National TechTeam August 1999 - February 2003
National TechTeam August 1998 - July 1999
Riverview Hospital 1995 - 1998
Skills
Microsoft Office 2007, Microsoft Office 2003, Microsoft Office 2010, Lotus Notes 8.5, Lotus Notes 6.5, Microsoft Office..., Windows 7, Windows Vista, Office 2010, Lotus Notes, SharePoint, Windows Server, Laptops, Active Directory, XP, Help Desk Support, Microsoft Exchange, Printers, Technical Support, BMC Remedy, Remote Desktop, Citrix, Mainframe, Servers, OS X, Troubleshooting, Hardware, Software Installation, Computer Hardware, VPN, System Administration, Service Desk, Network Administration, Dell Computers, DHCP, Visio, Software Documentation, System Deployment, DNS, Group Policy, Blackberry Enterprise..., Networking, Blackberry, Backup Exec, Antivirus, Server Administration, Operating Systems, Microsoft Certified..., Workstations, SCCM
Education
Henry Ford High School 1988 — 1992
Oakland Community College
Stefanini TechTeam January 2005 - Present
National TechTeam February 2003 - December 2004
National TechTeam January 2001 - February 2003
National TechTeam August 1999 - February 2003
National TechTeam August 1998 - July 1999
Riverview Hospital 1995 - 1998
Skills
Microsoft Office 2007, Microsoft Office 2003, Microsoft Office 2010, Lotus Notes 8.5, Lotus Notes 6.5, Microsoft Office..., Windows 7, Windows Vista, Office 2010, Lotus Notes, SharePoint, Windows Server, Laptops, Active Directory, XP, Help Desk Support, Microsoft Exchange, Printers, Technical Support, BMC Remedy, Remote Desktop, Citrix, Mainframe, Servers, OS X, Troubleshooting, Hardware, Software Installation, Computer Hardware, VPN, System Administration, Service Desk, Network Administration, Dell Computers, DHCP, Visio, Software Documentation, System Deployment, DNS, Group Policy, Blackberry Enterprise..., Networking, Blackberry, Backup Exec, Antivirus, Server Administration, Operating Systems, Microsoft Certified..., Workstations, SCCM
Education
Henry Ford High School 1988 — 1992
Oakland Community College
Gail Pierce's National TechTeam Experience 1997 - 2000
Job Finance and Accounting Recruiter at Volt Technical Resources
Industry Staffing and Recruiting
Experience
Volt Technical Resources February 2010 - Present
Computer Express July 2008 - February 2010
Oxford & Associates December 2007 - July 2008
Lighthouse Placement Services, LLC November 2005 - December 2007
Technical Needs August 2005 - November 2005
Harry Stoller & Company 2002 - 2005
Interstate Technical Services 2000 - 2002
National TechTeam 1997 - 2000
Skills
Technical Recruiting, Interviewing Skills, Internet Recruiting
Education
Fitchburg State College
Volt Technical Resources February 2010 - Present
Computer Express July 2008 - February 2010
Oxford & Associates December 2007 - July 2008
Lighthouse Placement Services, LLC November 2005 - December 2007
Technical Needs August 2005 - November 2005
Harry Stoller & Company 2002 - 2005
Interstate Technical Services 2000 - 2002
National TechTeam 1997 - 2000
Skills
Technical Recruiting, Interviewing Skills, Internet Recruiting
Education
Fitchburg State College
John Buszka's National TechTeam Experience January 1999 - September 2000
Job Vice President Applications and Business Services Operations at HewlettPackard
Industry Information Technology and Services
Experience
Hewlett-Packard March 2013 - Present
Hewlette Packard March 2012 - Present
Hewlette Packard November 2011 - February 2012
HP November 2008 - October 2011
Hewlett-Packard March 2008 - October 2008
Hewlett-Packard July 2007 - March 2008
Hewlett-Packard July 2006 - June 2007
Hewlett-Packard September 2000 - July 2006
National TechTeam January 1999 - September 2000
National TechTeam October 1997 - January 1999
Skills
Portfolio Management, P&L Responsibility, Acquisition Integration, Process Improvement, Organizational Design, Professional Services, Staffing Services, Help Desk Support, Global Client Management, Workforce Planning, Service Delivery..., Business Planning, KPI Dashboards, Sales Management, Contract Negotiation, Global Operations, Business Development, Outsourcing, Cloud Computing, Enterprise Software, Business Process, P&L Management, Strategy, Integration, Leadership
Education
University of Detroit Mercy 1986 — 1991
Bachelor of Science - Business Administration, Economics/Finance
Hewlett-Packard March 2013 - Present
Hewlette Packard March 2012 - Present
Hewlette Packard November 2011 - February 2012
HP November 2008 - October 2011
Hewlett-Packard March 2008 - October 2008
Hewlett-Packard July 2007 - March 2008
Hewlett-Packard July 2006 - June 2007
Hewlett-Packard September 2000 - July 2006
National TechTeam January 1999 - September 2000
National TechTeam October 1997 - January 1999
Skills
Portfolio Management, P&L Responsibility, Acquisition Integration, Process Improvement, Organizational Design, Professional Services, Staffing Services, Help Desk Support, Global Client Management, Workforce Planning, Service Delivery..., Business Planning, KPI Dashboards, Sales Management, Contract Negotiation, Global Operations, Business Development, Outsourcing, Cloud Computing, Enterprise Software, Business Process, P&L Management, Strategy, Integration, Leadership
Education
University of Detroit Mercy 1986 — 1991
Bachelor of Science - Business Administration, Economics/Finance
Tyson Carter's National TechTeam Experience September 1998 - September 1999
Job Client Education & Communications at IMT, USA
Industry E-Learning
Experience
Ensemble Dal Niente February 2015 - Present
IMT Corporation July 2013 - Present
Arts & Business Council of Chicago 2011 - Present
IBM July 2006 - July 2013
SumTotal Systems May 2002 - July 2006
Pathlore Software 2004 - 2005
DK Systems May 2002 - 2004
Arthur Andersen September 1999 - May 2002
National TechTeam September 1998 - September 1999
Skills
E-Learning, Enterprise Software, SaaS, Software Documentation, Training, Databases, Master Data Management, Architecture, Instructor-led Training, Access, Leadership, Data Quality, Project Management, Professional Services, Information Management, Team Leadership, Business Intelligence, Consulting
Education
Ball State University 1997 — 1998
Master's Degree, Communication Studies
Ball State University 1993 — 1997
Bachelor's Degree, Speech Communication
Pendleton Heights High School 1989 — 1993
HIgh School Diploma, College Prep, Music, and Art
Ensemble Dal Niente February 2015 - Present
IMT Corporation July 2013 - Present
Arts & Business Council of Chicago 2011 - Present
IBM July 2006 - July 2013
SumTotal Systems May 2002 - July 2006
Pathlore Software 2004 - 2005
DK Systems May 2002 - 2004
Arthur Andersen September 1999 - May 2002
National TechTeam September 1998 - September 1999
Skills
E-Learning, Enterprise Software, SaaS, Software Documentation, Training, Databases, Master Data Management, Architecture, Instructor-led Training, Access, Leadership, Data Quality, Project Management, Professional Services, Information Management, Team Leadership, Business Intelligence, Consulting
Education
Ball State University 1997 — 1998
Master's Degree, Communication Studies
Ball State University 1993 — 1997
Bachelor's Degree, Speech Communication
Pendleton Heights High School 1989 — 1993
HIgh School Diploma, College Prep, Music, and Art
Brian VanBuhler Brian VanBuhler's National TechTeam Experience August 1994 - July 1996
Job Manager Global IT
Industry Automotive
Experience
Visteon Corporation January 2009 - Present
Visteon Corporation February 2008 - January 2009
Visteon Corporation December 2006 - February 2008
Visteon Corporation April 1999 - December 2006
DaimlerChrysler July 1996 - April 1999
National TechTeam August 1994 - July 1996
National TechTeam November 1993 - August 1994
National Reproductions Corporation November 1992 - November 1993
Miramar Reprographics May 1989 - July 1992
Alan Johnson September 1988 - April 1989
Skills
Automotive, Supply Management, ERP, Manufacturing, Logistics, Change Management, Lean Manufacturing, Inventory Management, Cross-functional Team..., Process Improvement, Continuous Improvement, Materials Management, Engineering, Supply Chain Management, Strategic Planning, Quality Management, SAP, Product Development, Six Sigma, Team Building, Program Management, Purchasing, Strategic Sourcing, Project Management, Management, Value Stream Mapping, Business Process..., Supply Chain, Procurement, Team Leadership, Security, Process Engineering, Forecasting, Kaizen, Project Planning, Manufacturing..., Operations Management, Vendor Management, Leadership, Global Sourcing, FMEA, APQP, Business Process, Supplier Evaluation, PPAP, IT Management, Supplier Quality, Root Cause Analysis, Supplier Negotiation, MRP
Education
University of Michigan-Dearborn
Business Management
Platt College-San Diego 1989 — 1990
Diploma, Residential and Commericial Architechtual Drafting
Quartermaster A School 1985 — 1985
Navigation
Garden City Highschool 1981 — 1983
Diploma, General Academics, 12th
Michigan School of Horseshoeing 1980 — 1981
Certfied Corrective Farrier, Corrective Horseshoeing
Visteon Corporation January 2009 - Present
Visteon Corporation February 2008 - January 2009
Visteon Corporation December 2006 - February 2008
Visteon Corporation April 1999 - December 2006
DaimlerChrysler July 1996 - April 1999
National TechTeam August 1994 - July 1996
National TechTeam November 1993 - August 1994
National Reproductions Corporation November 1992 - November 1993
Miramar Reprographics May 1989 - July 1992
Alan Johnson September 1988 - April 1989
Skills
Automotive, Supply Management, ERP, Manufacturing, Logistics, Change Management, Lean Manufacturing, Inventory Management, Cross-functional Team..., Process Improvement, Continuous Improvement, Materials Management, Engineering, Supply Chain Management, Strategic Planning, Quality Management, SAP, Product Development, Six Sigma, Team Building, Program Management, Purchasing, Strategic Sourcing, Project Management, Management, Value Stream Mapping, Business Process..., Supply Chain, Procurement, Team Leadership, Security, Process Engineering, Forecasting, Kaizen, Project Planning, Manufacturing..., Operations Management, Vendor Management, Leadership, Global Sourcing, FMEA, APQP, Business Process, Supplier Evaluation, PPAP, IT Management, Supplier Quality, Root Cause Analysis, Supplier Negotiation, MRP
Education
University of Michigan-Dearborn
Business Management
Platt College-San Diego 1989 — 1990
Diploma, Residential and Commericial Architechtual Drafting
Quartermaster A School 1985 — 1985
Navigation
Garden City Highschool 1981 — 1983
Diploma, General Academics, 12th
Michigan School of Horseshoeing 1980 — 1981
Certfied Corrective Farrier, Corrective Horseshoeing
Michael MacKenna Michael MacKenna's National TechTeam Experience January 2000 - August 2002
Job Network Administrator at Rock Island School District
Industry Computer Networking
Experience
Mike's PC Repair 2004 - Present
Rock Island School District August 2002 - Present
National TechTeam January 2000 - August 2002
BlackHawk Outreach Center January 2000 - January 2002
Skills
Servers, Network Administration, System Administration, Cisco Technologies, Virtualization, Data Center, Linux, Cloud Computing, Network Security, Active Directory, Windows Server, Firewalls, Security, VPN, VMware
Education
Kaplan University-Davenport Campus 2001 — 2002
Computer Systems Technician, Information Technology
University of Iowa 1993 — 1999
Bachelor of Arts (BA), Economics
Mike's PC Repair 2004 - Present
Rock Island School District August 2002 - Present
National TechTeam January 2000 - August 2002
BlackHawk Outreach Center January 2000 - January 2002
Skills
Servers, Network Administration, System Administration, Cisco Technologies, Virtualization, Data Center, Linux, Cloud Computing, Network Security, Active Directory, Windows Server, Firewalls, Security, VPN, VMware
Education
Kaplan University-Davenport Campus 2001 — 2002
Computer Systems Technician, Information Technology
University of Iowa 1993 — 1999
Bachelor of Arts (BA), Economics
Robert Gavin Robert Gavin's National TechTeam Experience May 1996 - July 1997
Job Senior Intel/Vmware Infrastructure Engineer at IBM Global Services
Industry Information Technology and Services
Experience
IBM October 2014 - Present
IBM June 2010 - Present
CNA Insurance August 1997 - June 2010
CNA Insurance June 1997 - May 2003
National TechTeam May 1996 - July 1997
Skills
VCP 4, VCP 3, VCP 2, VMware, Servers, Virtualization, VMware ESX, Windows Server, Disaster Recovery, VMware Infrastructure, Active Directory, Data Center, Infrastructure, Business Intelligence, Citrix, Computer Hardware, SAN, Storage
Education
Southern Illinois University, Carbondale 1991 — 1993
General
IBM October 2014 - Present
IBM June 2010 - Present
CNA Insurance August 1997 - June 2010
CNA Insurance June 1997 - May 2003
National TechTeam May 1996 - July 1997
Skills
VCP 4, VCP 3, VCP 2, VMware, Servers, Virtualization, VMware ESX, Windows Server, Disaster Recovery, VMware Infrastructure, Active Directory, Data Center, Infrastructure, Business Intelligence, Citrix, Computer Hardware, SAN, Storage
Education
Southern Illinois University, Carbondale 1991 — 1993
General
Susan Telford (Burkhardt) Susan Telford (Burkhardt)'s National TechTeam Experience 1997 - 2000
Job Operational Support at Ford Motor Credit Company
Industry Financial Services
Experience
Ford Motor Credit Company Operational Support & ComplainceFord Credit2008 - Present
Ford Motor Company 1998 - 2000
National TechTeam 1997 - 2000
TechTeam Global 1997 - 2000
IBM July 1968 - January 1976
Skills
Compliance, Process Improvement, Public Speaking, Excel, Word, Microsoft Office, Budgeting, Teaching, Change Management, Team Building, Writing, Operations Management, Budgets, Risk Management, Project Management, Team Leadership, Management, Vendor Management, Microsoft Word, Six Sigma, Program Management, Microsoft Excel, Business Analysis, Analysis, Call Centers, Customer Satisfaction, Strategic Planning, Business Process..., Data Analysis, Performance Management, Coaching
Education
Trinity University-Washington 1964 — 1968
BA, Psychology
Convent of the Sacred Heart Bloomfield 1953 — 1964
Ford Motor Credit Company Operational Support & ComplainceFord Credit2008 - Present
Ford Motor Company 1998 - 2000
National TechTeam 1997 - 2000
TechTeam Global 1997 - 2000
IBM July 1968 - January 1976
Skills
Compliance, Process Improvement, Public Speaking, Excel, Word, Microsoft Office, Budgeting, Teaching, Change Management, Team Building, Writing, Operations Management, Budgets, Risk Management, Project Management, Team Leadership, Management, Vendor Management, Microsoft Word, Six Sigma, Program Management, Microsoft Excel, Business Analysis, Analysis, Call Centers, Customer Satisfaction, Strategic Planning, Business Process..., Data Analysis, Performance Management, Coaching
Education
Trinity University-Washington 1964 — 1968
BA, Psychology
Convent of the Sacred Heart Bloomfield 1953 — 1964
David Cardona David Cardona's National TechTeam Experience 1996 - 1997
Job Network Engineer at Total Merchant Services
Industry Financial Services
Experience
Total Merchant Services April 2014 - Present
Shield Healthcare February 2013 - April 2014
Ogletree, Deakins, Nash, Smoak & Stewart P.C. May 2012 - February 2013
GrayRobinson, P.A. November 2000 - May 2012
Alternative Resources Corporation – EDS/General Motors Corporation 1998 - 2000
HASCI 1997 - 1998
National TechTeam 1996 - 1997
United States Navy 1991 - 1995
Skills
VPN, DNS, Switches, Disaster Recovery, Windows Server, Routers, Troubleshooting, Firewalls, Networking, WAN, Group Policy, Security, Servers, Dell PowerEdge Servers, Vendor Management, Active Directory, Windows 7, EMC Storage, Project Management, Wireless Networking, Cisco Wireless, System Design, Cisco Firewall Security, Antivirus, Cisco Routers
Education
Davenport University 1996 — 2000
B.B.A, Management
Total Merchant Services April 2014 - Present
Shield Healthcare February 2013 - April 2014
Ogletree, Deakins, Nash, Smoak & Stewart P.C. May 2012 - February 2013
GrayRobinson, P.A. November 2000 - May 2012
Alternative Resources Corporation – EDS/General Motors Corporation 1998 - 2000
HASCI 1997 - 1998
National TechTeam 1996 - 1997
United States Navy 1991 - 1995
Skills
VPN, DNS, Switches, Disaster Recovery, Windows Server, Routers, Troubleshooting, Firewalls, Networking, WAN, Group Policy, Security, Servers, Dell PowerEdge Servers, Vendor Management, Active Directory, Windows 7, EMC Storage, Project Management, Wireless Networking, Cisco Wireless, System Design, Cisco Firewall Security, Antivirus, Cisco Routers
Education
Davenport University 1996 — 2000
B.B.A, Management
Daniel Todd Daniel Todd's National TechTeam Experience August 1984 - September 1985
Job Chief Technology Strategist
Industry Information Technology and Services
Experience
The Michigan Association of Certified Public Accountants 1996 - Present
EDS September 1995 - October 1996
National TechTeam August 1984 - September 1985
Sherman Shoes January 1982 - September 1984
Skills
Microsoft Exchange, Windows Server, Microsoft SQL Server, XHTML, XML, SharePoint, Integration, IT Management, Servers, Web Development, Information Technology..., Strategy, Social Media, Technology, Cloud Computing, Leadership, Management, Windows, IT Strategy, Mobile Devices, SQL, Enterprise Software, Business Intelligence, Strategic Planning, Infrastructure, Team Leadership, Project Management, Process Improvement, Business Analysis, Consulting
Education
University of Phoenix 2007 — 2009
Eastern Michigan University 1989 — 1991
The Michigan Association of Certified Public Accountants 1996 - Present
EDS September 1995 - October 1996
National TechTeam August 1984 - September 1985
Sherman Shoes January 1982 - September 1984
Skills
Microsoft Exchange, Windows Server, Microsoft SQL Server, XHTML, XML, SharePoint, Integration, IT Management, Servers, Web Development, Information Technology..., Strategy, Social Media, Technology, Cloud Computing, Leadership, Management, Windows, IT Strategy, Mobile Devices, SQL, Enterprise Software, Business Intelligence, Strategic Planning, Infrastructure, Team Leadership, Project Management, Process Improvement, Business Analysis, Consulting
Education
University of Phoenix 2007 — 2009
Eastern Michigan University 1989 — 1991
Darrin Wassom, CCSFP's National TechTeam Experience May 1997 - July 1998
Job
Industry Information Technology and Services
Experience
Spectrum Health April 2014 - Present
Spectrum Health October 2001 - April 2014
Essential Security, LLC May 2001 - April 2007
SANS Institute 2001 - 2005
Information Security Magazine November 2003 - December 2004
Meijer July 1998 - October 2001
National TechTeam May 1997 - July 1998
Michigan State University September 1992 - May 1997
United States Army February 1988 - February 1992
Skills
Enterprise Risk..., IT Audit, HIPAA, Information Security, Vulnerability Assessment, Security, Disaster Recovery, Integration, Networking, CISSP, Risk Assessment, Regulatory Requirements, Information Governance, Risk Analysis, Security Management, Information Security..., Healthcare Information..., PCI DSS, SAS70, Sarbanes-Oxley, COBIT, Project Coordination, Vulnerability Management, Information Technology, Network Security, Penetration Testing, ISO 27001, Risk Management, Computer Security, Security Awareness, Firewalls
Education
Michigan State University 1992 — 1997
BA
Ionia High School 1981 — 1985
Spectrum Health April 2014 - Present
Spectrum Health October 2001 - April 2014
Essential Security, LLC May 2001 - April 2007
SANS Institute 2001 - 2005
Information Security Magazine November 2003 - December 2004
Meijer July 1998 - October 2001
National TechTeam May 1997 - July 1998
Michigan State University September 1992 - May 1997
United States Army February 1988 - February 1992
Skills
Enterprise Risk..., IT Audit, HIPAA, Information Security, Vulnerability Assessment, Security, Disaster Recovery, Integration, Networking, CISSP, Risk Assessment, Regulatory Requirements, Information Governance, Risk Analysis, Security Management, Information Security..., Healthcare Information..., PCI DSS, SAS70, Sarbanes-Oxley, COBIT, Project Coordination, Vulnerability Management, Information Technology, Network Security, Penetration Testing, ISO 27001, Risk Management, Computer Security, Security Awareness, Firewalls
Education
Michigan State University 1992 — 1997
BA
Ionia High School 1981 — 1985
Thomas Barretta's National TechTeam Experience 1996 - 2000
Job Chief Technology Officer at Open Dealer Exchange
Industry Information Technology and Services
Experience
Open Dealer Exchange, LLC January 2010 - Present
The Auto Club Group June 2006 - January 2010
Olito, LLC. June 2002 - January 2010
The 9thXchange June 2006 - April 2009
The Auto Club Group November 2000 - June 2006
National TechTeam 1996 - 2000
Skills
Software Development, Process Improvement, Project Management, SQL, Windows, SDLC, Troubleshooting, Team Leadership, Enterprise Architecture, Integration, Vendor Management, XML, Java, Strategic Planning, IT Strategy, Business Analysis, Software Project..., Agile Methodologies, Business Intelligence, Websphere, Java Enterprise Edition, Solution Architecture, Architecture, Disaster Recovery, PMP, Requirements Analysis, DB2, SOA, Web Services, SharePoint, Testing, Cloud Computing, Data Center, Program Management, WebSphere
Education
Lawrence Technological University 1992 — 1996
B.S.
Open Dealer Exchange, LLC January 2010 - Present
The Auto Club Group June 2006 - January 2010
Olito, LLC. June 2002 - January 2010
The 9thXchange June 2006 - April 2009
The Auto Club Group November 2000 - June 2006
National TechTeam 1996 - 2000
Skills
Software Development, Process Improvement, Project Management, SQL, Windows, SDLC, Troubleshooting, Team Leadership, Enterprise Architecture, Integration, Vendor Management, XML, Java, Strategic Planning, IT Strategy, Business Analysis, Software Project..., Agile Methodologies, Business Intelligence, Websphere, Java Enterprise Edition, Solution Architecture, Architecture, Disaster Recovery, PMP, Requirements Analysis, DB2, SOA, Web Services, SharePoint, Testing, Cloud Computing, Data Center, Program Management, WebSphere
Education
Lawrence Technological University 1992 — 1996
B.S.
Stephen Lozinski's National TechTeam Experience March 1994 - October 1998
Job
Industry Computer Software
Experience
Salesforce.com November 2011 - Present
HP Software November 2006 - November 2011
Mercury Interactive February 2006 - November 2006
Compuware Corporation May 2004 - February 2006
Changepoint October 1998 - May 2004
National TechTeam March 1994 - October 1998
Skills
Pre-sales, Project Portfolio..., Enterprise Software, Cloud Computing, SaaS, Salesforce.com, ITIL, Competitive Analysis, Team Building, Software Sales, Sales Management, Software Industry, Integration, Sales Enablement, Strategic Planning, Solution Selling, PaaS, Enterprise Architecture, Professional Services, Sales Presentations, Strategy, Consulting, Sales, CRM, Go-to-market Strategy, Business Alliances, New Business Development, Strategic Partnerships, Sales Process, Partner Management, Business Intelligence, Managed Services, Product Management, Lead Generation, Demand Generation, Channel Partners, Business Development
Education
University of Alberta 1991 — 1993
MPM
University of Windsor 1985 — 1990
BPA
Assumption College School 1980 — 1985
Salesforce.com November 2011 - Present
HP Software November 2006 - November 2011
Mercury Interactive February 2006 - November 2006
Compuware Corporation May 2004 - February 2006
Changepoint October 1998 - May 2004
National TechTeam March 1994 - October 1998
Skills
Pre-sales, Project Portfolio..., Enterprise Software, Cloud Computing, SaaS, Salesforce.com, ITIL, Competitive Analysis, Team Building, Software Sales, Sales Management, Software Industry, Integration, Sales Enablement, Strategic Planning, Solution Selling, PaaS, Enterprise Architecture, Professional Services, Sales Presentations, Strategy, Consulting, Sales, CRM, Go-to-market Strategy, Business Alliances, New Business Development, Strategic Partnerships, Sales Process, Partner Management, Business Intelligence, Managed Services, Product Management, Lead Generation, Demand Generation, Channel Partners, Business Development
Education
University of Alberta 1991 — 1993
MPM
University of Windsor 1985 — 1990
BPA
Assumption College School 1980 — 1985
Ned Berg's National TechTeam Experience October 1998 - November 2000
Job
Industry Information Services
Experience
Meritor March 2012 - Present
Meritor August 2008 - February 2012
ArvinMeritor January 2008 - August 2008
ArvinMeritor February 2007 - August 2008
ArvinMeritor November 2005 - January 2007
ArvinMeritor July 2004 - October 2005
ArvinMeritor November 2000 - June 2004
National TechTeam October 1998 - November 2000
Skills
Process Improvement, SharePoint, Active Directory, Infrastructure, Networking, Microsoft Exchange, Data Migration, IT Management, Mobile Device Management, IT Strategy, Visio, Program Management, Mobile Applications, Software Project..., Vendor Management, Management, SDLC, Business Process, Servers, ERP, Integration, MS Project, Software Documentation, Leadership, Service Delivery, Business Process..., Six Sigma, Data Center
Education
Walsh College of Accountancy and Business Administration 2012 — 2015
Bachelor's degree
Baker College Business and Corporate Services 2007 — 2011
Associate's degree
Wayne State University 1990 — 1992
Meritor March 2012 - Present
Meritor August 2008 - February 2012
ArvinMeritor January 2008 - August 2008
ArvinMeritor February 2007 - August 2008
ArvinMeritor November 2005 - January 2007
ArvinMeritor July 2004 - October 2005
ArvinMeritor November 2000 - June 2004
National TechTeam October 1998 - November 2000
Skills
Process Improvement, SharePoint, Active Directory, Infrastructure, Networking, Microsoft Exchange, Data Migration, IT Management, Mobile Device Management, IT Strategy, Visio, Program Management, Mobile Applications, Software Project..., Vendor Management, Management, SDLC, Business Process, Servers, ERP, Integration, MS Project, Software Documentation, Leadership, Service Delivery, Business Process..., Six Sigma, Data Center
Education
Walsh College of Accountancy and Business Administration 2012 — 2015
Bachelor's degree
Baker College Business and Corporate Services 2007 — 2011
Associate's degree
Wayne State University 1990 — 1992
Adam Boelke's National TechTeam Experience 1996 - 1998
Job Vice President, Operations at American Water Resources
Industry Utilities
Experience
American Water Resources January 2010 - Present
American Water November 2007 - January 2010
American Water October 2004 - November 2007
MCI 1998 - 2004
National TechTeam 1996 - 1998
APAC Teleservices 1994 - 1996
ABC Corporate Services 1989 - 1994
Skills
Operations Management, Call Center, Customer Service, Billing, Project Management, Claims, Certified 7 Habits..., Program Management, Call Centers, Claim, Invoicing, Management Consulting, Training, Strategy, Leadership, Human Resources, Team Leadership, Management, Process Improvement
Education
Berklee College of Music 1983 — 1988
Frankfurt International School 1981 — 1983
Deerfield High School 1979 — 1981
American Water Resources January 2010 - Present
American Water November 2007 - January 2010
American Water October 2004 - November 2007
MCI 1998 - 2004
National TechTeam 1996 - 1998
APAC Teleservices 1994 - 1996
ABC Corporate Services 1989 - 1994
Skills
Operations Management, Call Center, Customer Service, Billing, Project Management, Claims, Certified 7 Habits..., Program Management, Call Centers, Claim, Invoicing, Management Consulting, Training, Strategy, Leadership, Human Resources, Team Leadership, Management, Process Improvement
Education
Berklee College of Music 1983 — 1988
Frankfurt International School 1981 — 1983
Deerfield High School 1979 — 1981
Lawrence Aprea's National TechTeam Experience May 1993 - August 1999
Job Actively Seeking Employment
Industry Information Technology and Services
Experience
Aditya Birla Minacs October 2013 - April 2014
Accretive Solutions February 2013 - April 2013
Stefanini TechTeam June 2010 - July 2012
Independent Contractor June 2010 - November 2010
General Motors - OnStar January 2001 - July 2009
Modis August 1999 - January 2001
National TechTeam May 1993 - August 1999
TechTeam Global Inc. 1993 - 1999
Skills
IT Service Management, Service Level Management, Resource Management, Change Management, Team Leadership, Customer Experience, Outsourcing, Service Desk, Service Delivery, PMO, Management, Information Technology, Incident Management, Leadership, Team Management, BPO, Program Management, ITIL, Call Center, Recruiting, Technical Support, Vendor Management, Call Centers, Analysis, Workforce Management, IT Management, IT Outsourcing, Networking, Process Improvement, Six Sigma, Business Process..., Cross-functional Team..., Sla, Training, Customer Service, SLA
Education
Central Michigan University
BSBA, Management Information Systems
University of Phoenix
MBA
Aditya Birla Minacs October 2013 - April 2014
Accretive Solutions February 2013 - April 2013
Stefanini TechTeam June 2010 - July 2012
Independent Contractor June 2010 - November 2010
General Motors - OnStar January 2001 - July 2009
Modis August 1999 - January 2001
National TechTeam May 1993 - August 1999
TechTeam Global Inc. 1993 - 1999
Skills
IT Service Management, Service Level Management, Resource Management, Change Management, Team Leadership, Customer Experience, Outsourcing, Service Desk, Service Delivery, PMO, Management, Information Technology, Incident Management, Leadership, Team Management, BPO, Program Management, ITIL, Call Center, Recruiting, Technical Support, Vendor Management, Call Centers, Analysis, Workforce Management, IT Management, IT Outsourcing, Networking, Process Improvement, Six Sigma, Business Process..., Cross-functional Team..., Sla, Training, Customer Service, SLA
Education
Central Michigan University
BSBA, Management Information Systems
University of Phoenix
MBA
Trevor Leutscher's National TechTeam Experience June 1996 - February 2001
Job Research & Evaluation Director at Interactive, Inc.
Industry Education Management
Experience
Interactive Inc. October 2010 - Present
Determinant LLC July 2005 - December 2013
R. L. Polk September 2006 - April 2008
MSX International October 2004 - April 2006
National TechTeam June 1996 - February 2001
The University of Michigan February 1990 - April 1995
Skills
Stata, SPSS, Microsoft Office, Access, Excel, Word, PowerPoint, Statistical Modeling, Data Analysis, Data Management, Databases, SQL, Decision Support, Education, Proposal Writing, Technical Writing, Report Writing, Microsoft Excel, Business Intelligence, Marketing Research, Analytics, Market Research, Segmentation, Educational Research, Data Mining, Analysis, SAS, Predictive Analytics, Quantitative Research, Predictive Modeling, SAS programming, Competitive Intelligence, Logistic Regression, Qualitative Research, Strategic Consulting, R
Education
University of Michigan 1990 — 1995
PhD, Education
University of Michigan 1989 — 1990
MA, Mathematics
Albion College 1985 — 1989
BA, Mathematics
Interactive Inc. October 2010 - Present
Determinant LLC July 2005 - December 2013
R. L. Polk September 2006 - April 2008
MSX International October 2004 - April 2006
National TechTeam June 1996 - February 2001
The University of Michigan February 1990 - April 1995
Skills
Stata, SPSS, Microsoft Office, Access, Excel, Word, PowerPoint, Statistical Modeling, Data Analysis, Data Management, Databases, SQL, Decision Support, Education, Proposal Writing, Technical Writing, Report Writing, Microsoft Excel, Business Intelligence, Marketing Research, Analytics, Market Research, Segmentation, Educational Research, Data Mining, Analysis, SAS, Predictive Analytics, Quantitative Research, Predictive Modeling, SAS programming, Competitive Intelligence, Logistic Regression, Qualitative Research, Strategic Consulting, R
Education
University of Michigan 1990 — 1995
PhD, Education
University of Michigan 1989 — 1990
MA, Mathematics
Albion College 1985 — 1989
BA, Mathematics
Sloan Kaplan's National TechTeam Experience April 1996 - April 2002
Job Field Service Technician at Air Liquide
Industry Information Technology and Services
Experience
TitleTec April 2015 - July 2015
Bank of America February 2004 - July 2014
TEKsystems 2003 - 2004
National TechTeam April 1996 - April 2002
US Army January 1983 - January 1989
Skills
Disaster Recovery, Technical Support, System Administration, Customer Service, Troubleshooting, Active Directory, Leadership, Process Improvement, Windows Server, Servers, Training, VMware, Team Building, Security, Help Desk Support, Software Installation, Hardware, Information Technology, Windows 7, VPN, Windows 8, Microsoft Surface, Microsoft Office, Dell Computers
Education
Dallas County Community College 1998 — 2002
Richland College
TitleTec April 2015 - July 2015
Bank of America February 2004 - July 2014
TEKsystems 2003 - 2004
National TechTeam April 1996 - April 2002
US Army January 1983 - January 1989
Skills
Disaster Recovery, Technical Support, System Administration, Customer Service, Troubleshooting, Active Directory, Leadership, Process Improvement, Windows Server, Servers, Training, VMware, Team Building, Security, Help Desk Support, Software Installation, Hardware, Information Technology, Windows 7, VPN, Windows 8, Microsoft Surface, Microsoft Office, Dell Computers
Education
Dallas County Community College 1998 — 2002
Richland College
Julie Mettie's National TechTeam Experience 1992 - 1998
Job Curriculum Implementation Manager
Industry Information Technology and Services
Experience
FCA Fiat Chrysler Automobiles December 2012 - Present
We Build Character July 2011 - Present
TEKsystems March 2011 - December 2012
TEKsystems February 2007 - March 2011
Computer Horizons Corp. 1999 - 2007
Interactive Business Systems, Inc. February 1998 - May 1999
National TechTeam 1992 - 1998
Skills
Performance Management, Program Management, Change Management, Team Building, Process Improvement, Strategic Planning, Team Leadership, Vendor Management, Project Planning, Talent Management, Customer Service, Blended Learning, ADDIE, Kirkpatrick, Adult Learning..., Training ROI, Learning & Development..., Leadership, Management, Recruiting, Coaching, Visio, Training, Project Management, Instructor-led Training, Human Resources, Analysis, E-Learning, Training Delivery, Instructional Design
Education
University of Michigan 1997 — 2002
Master of Arts, Adult Instruction and Performance Technologies
Central Michigan University 1985 — 1990
Bachelor's in Science, Education
FCA Fiat Chrysler Automobiles December 2012 - Present
We Build Character July 2011 - Present
TEKsystems March 2011 - December 2012
TEKsystems February 2007 - March 2011
Computer Horizons Corp. 1999 - 2007
Interactive Business Systems, Inc. February 1998 - May 1999
National TechTeam 1992 - 1998
Skills
Performance Management, Program Management, Change Management, Team Building, Process Improvement, Strategic Planning, Team Leadership, Vendor Management, Project Planning, Talent Management, Customer Service, Blended Learning, ADDIE, Kirkpatrick, Adult Learning..., Training ROI, Learning & Development..., Leadership, Management, Recruiting, Coaching, Visio, Training, Project Management, Instructor-led Training, Human Resources, Analysis, E-Learning, Training Delivery, Instructional Design
Education
University of Michigan 1997 — 2002
Master of Arts, Adult Instruction and Performance Technologies
Central Michigan University 1985 — 1990
Bachelor's in Science, Education
Josh Glasser's National TechTeam Experience January 1999 - February 2000
Job Director Product Management at CNET Content Solutions
Industry Computer Software
Experience
CNET Content Solutions April 2014 - Present
CNET Content Solutions April 2011 - Present
The DJ Groove June 1999 - Present
CNET Content Solutions October 2008 - April 2011
CNET Channel June 2005 - October 2008
CNET Channel February 2003 - June 2005
CNET Channel 2002 - June 2005
CNET Channel 2001 - 2002
Apollo Solutions February 2000 - February 2001
National TechTeam January 1999 - February 2000
Skills
PHP, Web Development, Product Management, Product Development, MySQL, JavaScript, Perl, JIRA, Quality Center, Requirements Management, Roadmap, Software Quality..., Pragmatic, Drums, Music Production, Audio Mixing, Audio Editing, Piano, jQuery, Confluence, Computer Music, Music Creation, Content Syndication, Joomla, Magento, Gantt, QTP, Pragmatic Marketing..., Quality Assurance, Strategic Partnerships, User Experience, Multi-channel Marketing, Agile Project Management, Agile Methodologies, Scrum, SaaS, Web Analytics, E-commerce, Mobile Devices, Salesforce.com, Mobile Applications, Product Marketing, Go-to-market Strategy, Software Documentation, User Interface Design, Process Improvement, Management, Analytics, Enterprise Software, Content Management
Education
Eastern Illinois University 1994 — 1998
Music, Foreign Languages
Murphysboro High School 1990 — 1994
Diploma
CNET Content Solutions April 2014 - Present
CNET Content Solutions April 2011 - Present
The DJ Groove June 1999 - Present
CNET Content Solutions October 2008 - April 2011
CNET Channel June 2005 - October 2008
CNET Channel February 2003 - June 2005
CNET Channel 2002 - June 2005
CNET Channel 2001 - 2002
Apollo Solutions February 2000 - February 2001
National TechTeam January 1999 - February 2000
Skills
PHP, Web Development, Product Management, Product Development, MySQL, JavaScript, Perl, JIRA, Quality Center, Requirements Management, Roadmap, Software Quality..., Pragmatic, Drums, Music Production, Audio Mixing, Audio Editing, Piano, jQuery, Confluence, Computer Music, Music Creation, Content Syndication, Joomla, Magento, Gantt, QTP, Pragmatic Marketing..., Quality Assurance, Strategic Partnerships, User Experience, Multi-channel Marketing, Agile Project Management, Agile Methodologies, Scrum, SaaS, Web Analytics, E-commerce, Mobile Devices, Salesforce.com, Mobile Applications, Product Marketing, Go-to-market Strategy, Software Documentation, User Interface Design, Process Improvement, Management, Analytics, Enterprise Software, Content Management
Education
Eastern Illinois University 1994 — 1998
Music, Foreign Languages
Murphysboro High School 1990 — 1994
Diploma
Patrick Picking's National TechTeam Experience June 1988 - April 1989
Job Capacity Planning Analyst at Ford Motor Company
Industry Automotive
Experience
Ford Motor Company October 2013 - Present
Ford Motor Company July 2010 - October 2013
Ford Motor Company January 2003 - June 2010
Hewlett-Packard 2001 - 2002
Assigned to Ford September 1996 - April 2001
Assigned to Ford July 1993 - September 1996
Ford Aerospace / Loral Aerospace Corporation April 1989 - July 1993
National TechTeam June 1988 - April 1989
United Artists Theaters November 1979 - August 1987
Skills
Servers, Documentation, HP, VMware, Windows Server 2003, Storage, ITIL, Disaster Recovery, Data Center, IT Service Management, Troubleshooting, Change Management, Operating Systems, Windows, Program Management, Six Sigma, Process Improvement, Process Engineering, Linux, IT Governance, IT Strategy, SLA, Call Center, Security, Customer Relations, Problem Solving, Hardware, Operations Management, Integration, Business Process..., Active Directory, Team Building, Access, Computer Hardware, Windows Server, Virtualization, XP, Server Architecture, Storage Area Networks, System Administration, TCP/IP, VMware ESX, Microsoft Office, Customer Service, Software Documentation, IT Management, IT Operations, Vendor Management, System Deployment, Enterprise Architecture
Education
Eastern Michigan University 1987 — 1993
M.B.A, Management Information Systems
Wayne State University 1983 — 1985
B.S, Business Administration/Management
Henry Ford Community College 1980 — 1983
A.S, Commerce
Ford Motor Company October 2013 - Present
Ford Motor Company July 2010 - October 2013
Ford Motor Company January 2003 - June 2010
Hewlett-Packard 2001 - 2002
Assigned to Ford September 1996 - April 2001
Assigned to Ford July 1993 - September 1996
Ford Aerospace / Loral Aerospace Corporation April 1989 - July 1993
National TechTeam June 1988 - April 1989
United Artists Theaters November 1979 - August 1987
Skills
Servers, Documentation, HP, VMware, Windows Server 2003, Storage, ITIL, Disaster Recovery, Data Center, IT Service Management, Troubleshooting, Change Management, Operating Systems, Windows, Program Management, Six Sigma, Process Improvement, Process Engineering, Linux, IT Governance, IT Strategy, SLA, Call Center, Security, Customer Relations, Problem Solving, Hardware, Operations Management, Integration, Business Process..., Active Directory, Team Building, Access, Computer Hardware, Windows Server, Virtualization, XP, Server Architecture, Storage Area Networks, System Administration, TCP/IP, VMware ESX, Microsoft Office, Customer Service, Software Documentation, IT Management, IT Operations, Vendor Management, System Deployment, Enterprise Architecture
Education
Eastern Michigan University 1987 — 1993
M.B.A, Management Information Systems
Wayne State University 1983 — 1985
B.S, Business Administration/Management
Henry Ford Community College 1980 — 1983
A.S, Commerce
Val Washington (Moskalik)'s National TechTeam Experience 1992 - 1999
Job Regional Admissions Representative at National Heritage Academies
Industry Marketing and Advertising
Experience
National Heritage Academies January 2010 - September 2014
The Motion Picture Institute May 2008 - August 2009
Creative Breakthroughs, Inc. (contract) March 2007 - January 2008
CBI (contract) March 2007 - January 2008
Kelly Services, Inc. March 1999 - March 2001
Personnel Management Solutions 2000 - 2001
TechTeam Global 1992 - 1999
National TechTeam 1992 - 1999
Skills
Leadership, Management, Marketing, Public Speaking, Public Relations, Event Planning, Marketing Communications, Marketing Strategy, Event Management, Social Networking
Education
Oakland University 2005 — 2008
MBA, Marketing
University of Michigan 1988 — 1992
Bachelor of Arts (BA), Communications: Film & Video Studies
Renaissance High School 1984 — 1988
High School Diploma, College Prep
National Heritage Academies January 2010 - September 2014
The Motion Picture Institute May 2008 - August 2009
Creative Breakthroughs, Inc. (contract) March 2007 - January 2008
CBI (contract) March 2007 - January 2008
Kelly Services, Inc. March 1999 - March 2001
Personnel Management Solutions 2000 - 2001
TechTeam Global 1992 - 1999
National TechTeam 1992 - 1999
Skills
Leadership, Management, Marketing, Public Speaking, Public Relations, Event Planning, Marketing Communications, Marketing Strategy, Event Management, Social Networking
Education
Oakland University 2005 — 2008
MBA, Marketing
University of Michigan 1988 — 1992
Bachelor of Arts (BA), Communications: Film & Video Studies
Renaissance High School 1984 — 1988
High School Diploma, College Prep
Mark Chepin's National TechTeam Experience July 1994 - December 1996
Job Actively seeking Helpdesk position
Industry Information Technology and Services
Experience
Wayne State University February 2000 - April 2014
Alternative Resources Corporation January 1999 - February 2000
EDP Consulting, Inc. December 1996 - November 1998
National TechTeam July 1994 - December 1996
US Army June 1992 - December 1995
Yazaki North America April 1990 - February 1992
Skills
Troubleshooting, Customer Service, Windows, Windows XP, Active Directory, Microsoft Exchange, Help Desk Support, System Administration, Computer Hardware, Windows Server, Microsoft SQL Server, Visio, Windows 7
Education
Wayne State University 2003 — 2004
Lawrence Technological University 1988 — 1992
Detroit Catholic Central High School 1984 — 1987
High School
Wayne State University February 2000 - April 2014
Alternative Resources Corporation January 1999 - February 2000
EDP Consulting, Inc. December 1996 - November 1998
National TechTeam July 1994 - December 1996
US Army June 1992 - December 1995
Yazaki North America April 1990 - February 1992
Skills
Troubleshooting, Customer Service, Windows, Windows XP, Active Directory, Microsoft Exchange, Help Desk Support, System Administration, Computer Hardware, Windows Server, Microsoft SQL Server, Visio, Windows 7
Education
Wayne State University 2003 — 2004
Lawrence Technological University 1988 — 1992
Detroit Catholic Central High School 1984 — 1987
High School
Chris C Watson's National TechTeam Experience January 1995 - August 1996
Job Senior Manager at Accenture
Industry Computer & Network Security
Experience
Accenture April 2012 - Present
Wipro Consulting May 2009 - April 2012
Ernst & Young July 2000 - November 2008
Southwest Securities February 1997 - July 2000
Alternative Resources Corporation August 1996 - February 1997
National TechTeam January 1995 - August 1996
Skills
Security, Strategy, Program Management, Information Security, Governance, Disaster Recovery, Risk Management, Integration, Leadership, Business Continuity, Management, IT Audit, Project Management, Business Development, Training
Education
Haughton High School
Louisiana Tech University
BS, MBA, Business
Accenture April 2012 - Present
Wipro Consulting May 2009 - April 2012
Ernst & Young July 2000 - November 2008
Southwest Securities February 1997 - July 2000
Alternative Resources Corporation August 1996 - February 1997
National TechTeam January 1995 - August 1996
Skills
Security, Strategy, Program Management, Information Security, Governance, Disaster Recovery, Risk Management, Integration, Leadership, Business Continuity, Management, IT Audit, Project Management, Business Development, Training
Education
Haughton High School
Louisiana Tech University
BS, MBA, Business
John Davis's National TechTeam Experience August 2001 - April 2002
Job Recent Real Estate Saleperson License looking for Commercial Building Position
Industry Real Estate
Experience
Lake Orion Community Schools Department of Transportation 2014 - Present
Alion Science and Technology 2012 - 2013
US Army Contracting Command 2011 - 2012
Alion Science and Technology 2009 - 2011
United StorAll 2007 - 2009
Self Employeed Photographer 2005 - 2009
National TechTeam August 2001 - April 2002
US Marine Corps October 1993 - October 1999
Skills
Management, Program Management, Training, Human Resources, Facilities Management, Customer Service, Logistics, Project Management, Engineering, Procurement, Military, Project Planning, Process Improvement, Operations Management, Logistics Management, Forklift Operator, CDL Class A, Contract Management, Information Technology, Store Management, Sales Management, Troubleshooting, Transportation, Lean Six Sigma
Education
Middleton Real Estate Training 2015 — 2015
Real Estate Training, Real Estate, Pass
Baker College Business and Corporate Services 2006 — 2009
Bachelors, Business Administration, 3.7
Lake Orion High School
Luckett Christian Academy
Lake Orion Community Schools Department of Transportation 2014 - Present
Alion Science and Technology 2012 - 2013
US Army Contracting Command 2011 - 2012
Alion Science and Technology 2009 - 2011
United StorAll 2007 - 2009
Self Employeed Photographer 2005 - 2009
National TechTeam August 2001 - April 2002
US Marine Corps October 1993 - October 1999
Skills
Management, Program Management, Training, Human Resources, Facilities Management, Customer Service, Logistics, Project Management, Engineering, Procurement, Military, Project Planning, Process Improvement, Operations Management, Logistics Management, Forklift Operator, CDL Class A, Contract Management, Information Technology, Store Management, Sales Management, Troubleshooting, Transportation, Lean Six Sigma
Education
Middleton Real Estate Training 2015 — 2015
Real Estate Training, Real Estate, Pass
Baker College Business and Corporate Services 2006 — 2009
Bachelors, Business Administration, 3.7
Lake Orion High School
Luckett Christian Academy
Ken Koons's National TechTeam Experience September 1995 - February 2000
Job Specialty Programmer at Ford Motor Company
Industry Information Technology and Services
Experience
Ford Motor Company September 2011 - Present
The Epitec Group February 2009 - January 2012
Drivesol WorldWide Inc September 2005 - August 2008
Teleflex Automotive December 2000 - September 2005
Softad February 2000 - December 2000
National TechTeam September 1995 - February 2000
Education
Eastern Michigan University 1988 — 1994
Ford Motor Company September 2011 - Present
The Epitec Group February 2009 - January 2012
Drivesol WorldWide Inc September 2005 - August 2008
Teleflex Automotive December 2000 - September 2005
Softad February 2000 - December 2000
National TechTeam September 1995 - February 2000
Education
Eastern Michigan University 1988 — 1994
Jeff Alekman's National TechTeam Experience 1995 - 1996
Job GM IT software deployment
Industry Automotive
Experience
General Motors November 2013 - Present
General Motors March 2013 - November 2013
Hewlett-Packard November 2006 - February 2013
EDS 1998 - 2006
AAA michigan 1996 - 1998
National Techteam 1995 - 1996
Skills
ITIL, Data Center, IT Service Management, HP, Disaster Recovery, Virtualization, IT Operations, Active Directory, Servers, System Deployment, VMware, Vendor Management, Windows Server, System Administration, Service Delivery
Education
Michigan State University 1991 — 1994
North Farmington High School 1985 — 1989
general
General Motors November 2013 - Present
General Motors March 2013 - November 2013
Hewlett-Packard November 2006 - February 2013
EDS 1998 - 2006
AAA michigan 1996 - 1998
National Techteam 1995 - 1996
Skills
ITIL, Data Center, IT Service Management, HP, Disaster Recovery, Virtualization, IT Operations, Active Directory, Servers, System Deployment, VMware, Vendor Management, Windows Server, System Administration, Service Delivery
Education
Michigan State University 1991 — 1994
North Farmington High School 1985 — 1989
general
Raul Landeo's National TechTeam Experience May 2004 - April 2006
Job Vice President & IT Operations Manager, CCBTO
Industry Information Technology and Services
Experience
Maspeth Federal Savings and Loan Association June 2008 - Present
Red Lion Technology, Inc. October 2006 - April 2008
Eber-NDC LLC, dba Paramount Wine & Liquor Distributors April 2006 - January 2008
National TechTeam May 2004 - April 2006
Duralee Fabrics July 2002 - May 2004
Skills
VBScript, Powershell, Monarch, Active Directory, Access, Business Continuity..., Windows Shell, Process Improvement, System Administration, DNS, Management, Leadership, Banking, Databases, Customer Service, Microsoft Office, Windows, Business Process, Disaster Recovery
Education
ABA Stonier Graduate School of Banking 2013 — 2015
Wharton Leadership Certificate, Banking
Community Banker University
Certified Community Bank Technology Officer
Clarkson University 2000 — 2002
Bachelor of Science, Management Information Systems
Borough of Manhattan Community College 1998 — 2000
A. S., Computer Science
ABA Stonier Graduate School of Banking
Wharton Leadership Certificate
ABA Stonier Graduate School of Banking
Stonier Diploma
Community Banker University
Community Banker University
Community Banker University
NetCom
Maspeth Federal Savings and Loan Association June 2008 - Present
Red Lion Technology, Inc. October 2006 - April 2008
Eber-NDC LLC, dba Paramount Wine & Liquor Distributors April 2006 - January 2008
National TechTeam May 2004 - April 2006
Duralee Fabrics July 2002 - May 2004
Skills
VBScript, Powershell, Monarch, Active Directory, Access, Business Continuity..., Windows Shell, Process Improvement, System Administration, DNS, Management, Leadership, Banking, Databases, Customer Service, Microsoft Office, Windows, Business Process, Disaster Recovery
Education
ABA Stonier Graduate School of Banking 2013 — 2015
Wharton Leadership Certificate, Banking
Community Banker University
Certified Community Bank Technology Officer
Clarkson University 2000 — 2002
Bachelor of Science, Management Information Systems
Borough of Manhattan Community College 1998 — 2000
A. S., Computer Science
ABA Stonier Graduate School of Banking
Wharton Leadership Certificate
ABA Stonier Graduate School of Banking
Stonier Diploma
Community Banker University
Community Banker University
Community Banker University
NetCom
Andrew Mastie's National TechTeam Experience 1995 - 1997
Job Owner / Consultant at APM Solutions
Industry Computer Networking
Experience
APM Solutions January 2009 - Present
Shunra October 2007 - December 2008
Ford Motor Company April 2005 - October 2007
APM Solutions January 2002 - March 2005
National TechTeam 1995 - 1997
Education
Eastern Michigan University 1984 — 1990
MS CS, Computer Science
APM Solutions January 2009 - Present
Shunra October 2007 - December 2008
Ford Motor Company April 2005 - October 2007
APM Solutions January 2002 - March 2005
National TechTeam 1995 - 1997
Education
Eastern Michigan University 1984 — 1990
MS CS, Computer Science
Robert Wallner's National TechTeam Experience November 1993 - April 2001
Job IT Manager
Industry Information Technology and Services
Experience
Unique Fabricating September 2010 - Present
AYSO Region 190 2010 - Present
Dylan Group December 2008 - Present
Real World Consulting January 2004 - Present
Material Sciences Corporation February 2005 - October 2008
Material Sciences Corporation February 2005 - September 2008
Cobane Corporation April 2002 - May 2004
Info-Services USA January 2001 - January 2002
National TechTeam November 1993 - April 2001
Covisint LLC January 1999 - January 2001
Skills
IT Management, IT Service Management, ITIL v3 Foundations..., Active Directory, Technical Support, Data Center, Help Desk Support, Software Documentation, Disaster Recovery, Microsoft Exchange, Networking, System Administration, Integration, Servers, VMware, Security, Operating Systems
Education
Michigan State University 2007 — 2009
Executive MBA
Michigan State University - The Eli Broad Graduate School of Management 2007 — 2009
Masters, Business Administration
University of Phoenix 2004 — 2007
BSIT, Information Technology
Henry Ford Community College
Michigan State University
MBA
University of Phoenix
BS, Information Technology
Unique Fabricating September 2010 - Present
AYSO Region 190 2010 - Present
Dylan Group December 2008 - Present
Real World Consulting January 2004 - Present
Material Sciences Corporation February 2005 - October 2008
Material Sciences Corporation February 2005 - September 2008
Cobane Corporation April 2002 - May 2004
Info-Services USA January 2001 - January 2002
National TechTeam November 1993 - April 2001
Covisint LLC January 1999 - January 2001
Skills
IT Management, IT Service Management, ITIL v3 Foundations..., Active Directory, Technical Support, Data Center, Help Desk Support, Software Documentation, Disaster Recovery, Microsoft Exchange, Networking, System Administration, Integration, Servers, VMware, Security, Operating Systems
Education
Michigan State University 2007 — 2009
Executive MBA
Michigan State University - The Eli Broad Graduate School of Management 2007 — 2009
Masters, Business Administration
University of Phoenix 2004 — 2007
BSIT, Information Technology
Henry Ford Community College
Michigan State University
MBA
University of Phoenix
BS, Information Technology
Ted Bidigare's National TechTeam Experience 1998 - 2000
Job HR Manager at Stefanini
Industry Information Technology and Services
Experience
Stefanini / fka TechTeam Global 2003 - Present
TechTeam Global 2000 - 2003
National TechTeam 1998 - 2000
Geometric Results Incorporated 1996 - 1998
Electronic Data Systems 1996 - 1996
Skills
Change Management, Talent Acquisition, Employee Relations, HRIS, Performance Management, Technical Recruiting, Outsourcing, Talent Management, Applicant Tracking..., Recruiting, Leadership, Employee Benefits, Process Improvement, Human Resources, Business Analysis, Personnel Management
Education
Central Michigan University 1997 — 2002
Master's Degree, Human Resources Development
University of Michigan-Dearborn 1991 — 1996
Bachelor's Degree, Political Science
Stefanini / fka TechTeam Global 2003 - Present
TechTeam Global 2000 - 2003
National TechTeam 1998 - 2000
Geometric Results Incorporated 1996 - 1998
Electronic Data Systems 1996 - 1996
Skills
Change Management, Talent Acquisition, Employee Relations, HRIS, Performance Management, Technical Recruiting, Outsourcing, Talent Management, Applicant Tracking..., Recruiting, Leadership, Employee Benefits, Process Improvement, Human Resources, Business Analysis, Personnel Management
Education
Central Michigan University 1997 — 2002
Master's Degree, Human Resources Development
University of Michigan-Dearborn 1991 — 1996
Bachelor's Degree, Political Science
Pamela Hutchinson's National TechTeam Experience October 1994 - November 1998
Job VCP / Senior Network Analyst
Industry Information Technology and Services
Experience
CSC 2009 - Present
Chrysler 2005 - September 2014
CDI Information Services April 2000 - 2009
DaimlerChrysler 1999 - 2005
Great Lakes Technology Group October 1998 - January 1999
Great Lakes Technologies Group 1997 - 1999
National TechTeam October 1994 - November 1998
Skills
Active Directory, Servers, Solaris, Operating Systems, VMware, Linux, Disaster Recovery, Troubleshooting, Testing, Hardware, ITIL, Data Center, VMware ESX, Software Installation, Networking, Virtualization
Education
American InterContinental University 2001 — 2004
BSIT, Information Technology
CSC 2009 - Present
Chrysler 2005 - September 2014
CDI Information Services April 2000 - 2009
DaimlerChrysler 1999 - 2005
Great Lakes Technology Group October 1998 - January 1999
Great Lakes Technologies Group 1997 - 1999
National TechTeam October 1994 - November 1998
Skills
Active Directory, Servers, Solaris, Operating Systems, VMware, Linux, Disaster Recovery, Troubleshooting, Testing, Hardware, ITIL, Data Center, VMware ESX, Software Installation, Networking, Virtualization
Education
American InterContinental University 2001 — 2004
BSIT, Information Technology
Robert Lake II's National TechTeam Experience June 1997 - August 2000
Job Telcomm Engineer at Ford Motor Company
Industry Computer & Network Security
Experience
Ford Motor Company April 2012 - Present
Ford Motor Credit Company June 2005 - March 2012
National TechTeam June 1997 - August 2000
Skills
Network Security, Windows Server, Servers, Disaster Recovery, Data Center, VMware, Virtualization, Visio, SharePoint, Security, ITIL, IIS, VMware ESX, Networking, DNS
Education
University of Detroit Mercy 2012 — 2014
Master of Science (MS), Information Assurance
University of Detroit Mercy 2011 — 2012
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
Henry Ford Community College 2007 — 2009
AAS, Computer Information Science
Walden University
Doctor of Information Technology, Computer and Information Systems Security/Information Assurance
Ford Motor Company April 2012 - Present
Ford Motor Credit Company June 2005 - March 2012
National TechTeam June 1997 - August 2000
Skills
Network Security, Windows Server, Servers, Disaster Recovery, Data Center, VMware, Virtualization, Visio, SharePoint, Security, ITIL, IIS, VMware ESX, Networking, DNS
Education
University of Detroit Mercy 2012 — 2014
Master of Science (MS), Information Assurance
University of Detroit Mercy 2011 — 2012
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance
Henry Ford Community College 2007 — 2009
AAS, Computer Information Science
Walden University
Doctor of Information Technology, Computer and Information Systems Security/Information Assurance
Sheila Dodson's National TechTeam Experience August 2009 - March 2010
Job Inventory Management Specialist at Ann Arbor VA Medical Center
Industry Information Technology and Services
Experience
Ann Arbor VA Medical Center August 2012 - Present
Guardian Angel Home Care December 2010 - December 2011
National TechTeam August 2009 - March 2010
TechTeam Global June 1996 - March 2010
TechTeam Global June 1996 - March 2010
TechTeam Global June 1996 - March 2010
TechTeam Global June 1996 - March 2010
Department of the Army January 1987 - January 1990
Skills
Software Documentation, Training, Leadership, Cross-functional Team..., Change Management, CRM, Healthcare, Data Center, Servers, Computer Hardware, Process Improvement, Business Process, Help Desk Support, Software Installation, Team Leadership
Education
Eastern Michigan University 2010 — 2014
BA, Supply Chain Management
Eastern Michigan University
Ann Arbor VA Medical Center August 2012 - Present
Guardian Angel Home Care December 2010 - December 2011
National TechTeam August 2009 - March 2010
TechTeam Global June 1996 - March 2010
TechTeam Global June 1996 - March 2010
TechTeam Global June 1996 - March 2010
TechTeam Global June 1996 - March 2010
Department of the Army January 1987 - January 1990
Skills
Software Documentation, Training, Leadership, Cross-functional Team..., Change Management, CRM, Healthcare, Data Center, Servers, Computer Hardware, Process Improvement, Business Process, Help Desk Support, Software Installation, Team Leadership
Education
Eastern Michigan University 2010 — 2014
BA, Supply Chain Management
Eastern Michigan University
Kim Gendron's National TechTeam Experience 1996 - 1998
Job Regulatory Affairs
Industry Government Relations
Experience
Fiat Chrysler Automobiles (FCA) July 2015 - Present
Mopar December 2014 - Present
Prime Epoch Magazine October 2008 - Present
Chrysler Group LLC April 2013 - December 2014
Chrysler January 2010 - April 2013
Prime Consulting, LLC November 2008 - January 2010
Saleen February 2008 - September 2008
Aerotek (Chrysler, LLC) 2006 - 2008
Trammell Crow February 2004 - February 2005
National TechTeam 1996 - 1998
Skills
Marketing, Program Management, Public Relations, Cross-functional Team..., Vehicles, Leadership, Strategic Planning, Budgets, Negotiation, Team Building, Project Management, Automotive, Account Management, Product Development, Management
Education
Central Michigan University 2001 — 2006
Masters, Public Administration
Fiat Chrysler Automobiles (FCA) July 2015 - Present
Mopar December 2014 - Present
Prime Epoch Magazine October 2008 - Present
Chrysler Group LLC April 2013 - December 2014
Chrysler January 2010 - April 2013
Prime Consulting, LLC November 2008 - January 2010
Saleen February 2008 - September 2008
Aerotek (Chrysler, LLC) 2006 - 2008
Trammell Crow February 2004 - February 2005
National TechTeam 1996 - 1998
Skills
Marketing, Program Management, Public Relations, Cross-functional Team..., Vehicles, Leadership, Strategic Planning, Budgets, Negotiation, Team Building, Project Management, Automotive, Account Management, Product Development, Management
Education
Central Michigan University 2001 — 2006
Masters, Public Administration
Linda Neal's National TechTeam Experience 1998 - April 2013
Job Analyst
Industry Information Technology and Services
Experience
HCL Technologies April 2013 - January 2015
Stephanini May 1998 - April 2013
National TechTeam 1998 - April 2013
Skills
Computer Repair, Active Directory, Troubleshooting, Servers, Windows Server, XP, Microsoft Office, iPad, Blackberry Enterprise..., Blackberry, Android, Windows 7, Windows Vista, Customer Service, Customer Satisfaction, Executive Support, DHCP, VPN, Operating Systems, Help Desk Support, Hardware, Technical Support, Laptops, Printers, DNS, Software Installation, Software Documentation, Network Administration, Networking, Computer Hardware, Remote Desktop
Education
Marygrove College 2009 — 2013
Bachelor of Arts (B.A.), English Language and Literature, Art History Minor, Completed
HCL Technologies April 2013 - January 2015
Stephanini May 1998 - April 2013
National TechTeam 1998 - April 2013
Skills
Computer Repair, Active Directory, Troubleshooting, Servers, Windows Server, XP, Microsoft Office, iPad, Blackberry Enterprise..., Blackberry, Android, Windows 7, Windows Vista, Customer Service, Customer Satisfaction, Executive Support, DHCP, VPN, Operating Systems, Help Desk Support, Hardware, Technical Support, Laptops, Printers, DNS, Software Installation, Software Documentation, Network Administration, Networking, Computer Hardware, Remote Desktop
Education
Marygrove College 2009 — 2013
Bachelor of Arts (B.A.), English Language and Literature, Art History Minor, Completed
Art Edwards's National TechTeam Experience February 1999 - February 2002
Job Business Analyst at HCL Technologies
Industry Information Technology and Services
Experience
HCL Technologies June 2013 - Present
Ford Motor Company 1999 - Present
TechTeam Global September 2005 - May 2013
Techteam Global-Ford Motor Company February 2002 - February 2005
National TechTeam February 1999 - February 2002
Skills
Servers, Windows Server, Outsourcing, Hardware, ITIL, Troubleshooting, Team Leadership, Windows 7, Service Desk, XP, Customer Service, Active Directory, Technical Support, Computer Hardware, Help Desk Support, System Administration, Software Installation, IT Service Management, Laptops, Windows, BMC Remedy, System Deployment, DHCP, Incident Management, Disaster Recovery, Operating Systems, IT Management, Software Documentation, VPN, HP
Education
Henry Ford Community College 1986 — 1988
Associates Degree, Business Administration and Management, General
Detroit Cody High School 1981 — 1985
HCL Technologies June 2013 - Present
Ford Motor Company 1999 - Present
TechTeam Global September 2005 - May 2013
Techteam Global-Ford Motor Company February 2002 - February 2005
National TechTeam February 1999 - February 2002
Skills
Servers, Windows Server, Outsourcing, Hardware, ITIL, Troubleshooting, Team Leadership, Windows 7, Service Desk, XP, Customer Service, Active Directory, Technical Support, Computer Hardware, Help Desk Support, System Administration, Software Installation, IT Service Management, Laptops, Windows, BMC Remedy, System Deployment, DHCP, Incident Management, Disaster Recovery, Operating Systems, IT Management, Software Documentation, VPN, HP
Education
Henry Ford Community College 1986 — 1988
Associates Degree, Business Administration and Management, General
Detroit Cody High School 1981 — 1985
Nancy Covert's National TechTeam Experience 1997 - 2000
Job Order Fulfillment Specialist at Aisin World Corp. of America
Industry Automotive
Experience
Aisin World Corp. of America June 2012 - Present
JAC Products September 2009 - June 2012
DENSO August 2008 - June 2009
PTS September 2003 - May 2008
TAC Automotive Group 2000 - 2003
National TechTeam 1997 - 2000
Skills
Process Improvement, Budgets, PeopleSoft, Forecasting, Payroll, Time Management, Customer Service, Operations Management, Microsoft Excel, Accounts Receivable, Accounts Payable, Invoicing, Accounting, Financial Analysis, Outlook, General Ledger, Access, Account Reconciliation, SAP
Education
Davenport University 1999 — 2003
BBA, Business Administration
Aisin World Corp. of America June 2012 - Present
JAC Products September 2009 - June 2012
DENSO August 2008 - June 2009
PTS September 2003 - May 2008
TAC Automotive Group 2000 - 2003
National TechTeam 1997 - 2000
Skills
Process Improvement, Budgets, PeopleSoft, Forecasting, Payroll, Time Management, Customer Service, Operations Management, Microsoft Excel, Accounts Receivable, Accounts Payable, Invoicing, Accounting, Financial Analysis, Outlook, General Ledger, Access, Account Reconciliation, SAP
Education
Davenport University 1999 — 2003
BBA, Business Administration
Terri Mielock-Williams's National TechTeam Experience November 1996 - June 1998
Job Business Analyst at Secure24
Industry Writing and Editing
Experience
Secure-24 May 2013 - Present
Southfield Public Schools/McIntyre Elementary School September 2009 - Present
MadJack LLC November 2011 - April 2013
Sears Holdings Corporation May 2005 - May 2010
Kmart June 2001 - August 2004
Metrics June 1998 - May 2001
National TechTeam November 1996 - June 1998
First Chicago March 1995 - November 1996
National TechTeam February 1992 - March 1995
Skills
Software Documentation, Editing, Newsletters, Online Help, Technical Writing, Content Management, Instructional Design, Retail, Merchandising, Project Management, PowerPoint, Training, Visual Merchandising, Outlook, Social Networking, Documentations, Management, Marketing, Organizational..., Team Building, E-Learning, Team Leadership, Interviews, Leadership
Education
Michigan State University 1985 — 1988
B.S. Early Childhood Education, Teaching
Lansing Eastern High School
Lansing Eastern High School
Secure-24 May 2013 - Present
Southfield Public Schools/McIntyre Elementary School September 2009 - Present
MadJack LLC November 2011 - April 2013
Sears Holdings Corporation May 2005 - May 2010
Kmart June 2001 - August 2004
Metrics June 1998 - May 2001
National TechTeam November 1996 - June 1998
First Chicago March 1995 - November 1996
National TechTeam February 1992 - March 1995
Skills
Software Documentation, Editing, Newsletters, Online Help, Technical Writing, Content Management, Instructional Design, Retail, Merchandising, Project Management, PowerPoint, Training, Visual Merchandising, Outlook, Social Networking, Documentations, Management, Marketing, Organizational..., Team Building, E-Learning, Team Leadership, Interviews, Leadership
Education
Michigan State University 1985 — 1988
B.S. Early Childhood Education, Teaching
Lansing Eastern High School
Lansing Eastern High School
Janel Itin's National TechTeam Experience June 1999 - May 2002
Job IT Business Analyst: Ford Motor Company
Industry Computer Software
Experience
Ford Motor Company May 2002 - Present
National TechTeam June 1999 - May 2002
National TechTeam June 1997 - June 1999
National TechTeam February 1989 - May 1997
Skills
Unix, Six Sigma, Business Analysis, Visio, Competitive Analysis, Oracle, SDLC, Financial Reporting, Process Improvement, Software Documentation, Unified Process, SharePoint, Requirements Analysis, Requirements Gathering, Troubleshooting, Microsoft Office, Windows, Disaster Recovery, Team Building, Analysis, Software Development, Change Management, Vendor Management, Testing, IT Strategy, Integration, Business Intelligence, Software Project..., Business Process..., Cross-functional Team..., Program Management, Business Process
Education
Michigan State University 1980 — 1982
BA, Advertising, Marketing
Henry Ford Community College 1978 — 1980
Associates, Business
Ford Motor Company May 2002 - Present
National TechTeam June 1999 - May 2002
National TechTeam June 1997 - June 1999
National TechTeam February 1989 - May 1997
Skills
Unix, Six Sigma, Business Analysis, Visio, Competitive Analysis, Oracle, SDLC, Financial Reporting, Process Improvement, Software Documentation, Unified Process, SharePoint, Requirements Analysis, Requirements Gathering, Troubleshooting, Microsoft Office, Windows, Disaster Recovery, Team Building, Analysis, Software Development, Change Management, Vendor Management, Testing, IT Strategy, Integration, Business Intelligence, Software Project..., Business Process..., Cross-functional Team..., Program Management, Business Process
Education
Michigan State University 1980 — 1982
BA, Advertising, Marketing
Henry Ford Community College 1978 — 1980
Associates, Business
Daryl Elliott's National TechTeam Experience 1996 - 1999
Job Main Street Capital
Industry Financial Services
Experience
CleanTechnica August 2014 - Present
Main Street Capital April 2004 - Present
Options, Stocks, Futures trading 1990 - Present
National TechTeam 1996 - 1999
Skills
Trading Systems, Trading, Investments, Electronic Trading, Trading Strategies, Proprietary Trading, Equities, Financial Markets, Portfolio Management, Derivatives, Alternative Investments, Asset Managment, FX Options, Commodity, Entrepreneurship, Hedge Funds, Asset Management, Options, Currency, Technical Analysis, Hedging, Capital Markets, Foreign Exchange, Private Equity, Investment Strategies, Equity Trading, Strategic Financial..., Wealth Management, Loans, Bloomberg, Marketing Strategy, Social Media Marketing, Social Media, Marketing, Strategic Planning, Social Networking, Public Speaking, Team Building, Customer Service, Leadership
Education
University of Massachusetts, Amherst 1973 — 1978
Two BAs, Education and Interpersonal Communication
CleanTechnica August 2014 - Present
Main Street Capital April 2004 - Present
Options, Stocks, Futures trading 1990 - Present
National TechTeam 1996 - 1999
Skills
Trading Systems, Trading, Investments, Electronic Trading, Trading Strategies, Proprietary Trading, Equities, Financial Markets, Portfolio Management, Derivatives, Alternative Investments, Asset Managment, FX Options, Commodity, Entrepreneurship, Hedge Funds, Asset Management, Options, Currency, Technical Analysis, Hedging, Capital Markets, Foreign Exchange, Private Equity, Investment Strategies, Equity Trading, Strategic Financial..., Wealth Management, Loans, Bloomberg, Marketing Strategy, Social Media Marketing, Social Media, Marketing, Strategic Planning, Social Networking, Public Speaking, Team Building, Customer Service, Leadership
Education
University of Massachusetts, Amherst 1973 — 1978
Two BAs, Education and Interpersonal Communication
Elizabeth Hepola's National TechTeam Experience 2003 - 2004
Job Project Manager
Industry Information Technology and Services
Experience
ITC Transmission 2011 - 2012
The Epitec Group 2010 - 2011
Acxiom May 2008 - December 2008
Ford Motor Company January 2006 - May 2008
Logica 2004 - 2006
National TechTeam 2003 - 2004
eye2mind new media, LLC 2001 - 2002
Parish Systems, Inc. 1999 - 2001
Interface Systems, Inc. 1997 - 1999
MCARE HMO 1996 - 1997
Education
Landark Education 2009 — 2010
Leadership
Eastern Michigan University 1994 — 1996
Art History, Painting and Drawing
Antioch College 1984 — 1986
Communication Theory, Film and Video
University of Michigan
ITC Transmission 2011 - 2012
The Epitec Group 2010 - 2011
Acxiom May 2008 - December 2008
Ford Motor Company January 2006 - May 2008
Logica 2004 - 2006
National TechTeam 2003 - 2004
eye2mind new media, LLC 2001 - 2002
Parish Systems, Inc. 1999 - 2001
Interface Systems, Inc. 1997 - 1999
MCARE HMO 1996 - 1997
Education
Landark Education 2009 — 2010
Leadership
Eastern Michigan University 1994 — 1996
Art History, Painting and Drawing
Antioch College 1984 — 1986
Communication Theory, Film and Video
University of Michigan
Tom Hendricks's National TechTeam Experience 1997 - 2000
Job Dean of Business and Information Technologies at Oakland Community College
Industry Education Management
Experience
Oakland Community College October 2013 - Present
Oakland Community College January 2013 - October 2013
Oakland Community College May 2004 - December 2012
Oakland Community College July 2001 - May 2004
National TechTeam 1997 - 2000
Northwest Missouri State University 1994 - 1996
Skills
Non-profits, Program Development, Public Speaking, Student Affairs, Research, Higher Education, Student Development, Instructional Design, Career Counseling, Resume Writing, Curriculum Development, Training, Adult Education, E-Learning, Curriculum Design, College Teaching, Academic Advising, Staff Development, Teaching, Enrollment Management, Community Outreach, Student Engagement, Distance Learning
Education
Northwest Missouri State University 1994 — 1996
Masters, Business Administration
Oakland University 1988 — 1990
Bachelor, Human Resource Development
Oakland Community College October 2013 - Present
Oakland Community College January 2013 - October 2013
Oakland Community College May 2004 - December 2012
Oakland Community College July 2001 - May 2004
National TechTeam 1997 - 2000
Northwest Missouri State University 1994 - 1996
Skills
Non-profits, Program Development, Public Speaking, Student Affairs, Research, Higher Education, Student Development, Instructional Design, Career Counseling, Resume Writing, Curriculum Development, Training, Adult Education, E-Learning, Curriculum Design, College Teaching, Academic Advising, Staff Development, Teaching, Enrollment Management, Community Outreach, Student Engagement, Distance Learning
Education
Northwest Missouri State University 1994 — 1996
Masters, Business Administration
Oakland University 1988 — 1990
Bachelor, Human Resource Development
Daniel Quigley's National TechTeam Experience November 1996 - July 1999
Job Government Contracts Manager at Kelly Services
Industry Staffing and Recruiting
Experience
Kelly Services October 2009 - Present
Kelly Services June 2006 - October 2009
Kelly Services June 2003 - May 2006
Kelly Services November 1999 - May 2003
National TechTeam November 1996 - July 1999
Skills
Management, Account Management, Training, CRM, Technical Recruiting, Talent Acquisition, Contract Recruitment, Recruiting, Applicant Tracking..., Temporary Staffing, Customer Satisfaction, Sourcing, Staffing Services, Temporary Placement, Employee Relations, Human Resources, Internet Recruiting, Contract Negotiation
Education
University of Detroit Mercy 1986 — 1988
BS, Marketing
Kelly Services October 2009 - Present
Kelly Services June 2006 - October 2009
Kelly Services June 2003 - May 2006
Kelly Services November 1999 - May 2003
National TechTeam November 1996 - July 1999
Skills
Management, Account Management, Training, CRM, Technical Recruiting, Talent Acquisition, Contract Recruitment, Recruiting, Applicant Tracking..., Temporary Staffing, Customer Satisfaction, Sourcing, Staffing Services, Temporary Placement, Employee Relations, Human Resources, Internet Recruiting, Contract Negotiation
Education
University of Detroit Mercy 1986 — 1988
BS, Marketing
Pete Klevin's National TechTeam Experience January 1996 - November 1996
Job Senior System Administrator at Oracle
Industry Information Technology and Services
Experience
Oracle February 2013 - Present
Oracle February 2010 - February 2013
Sun Microsystems June 1999 - February 2010
RR Donnelley April 1999 - May 1999
First Card / JPMC August 1998 - April 1999
IBM Global Services November 1996 - August 1998
National TechTeam January 1996 - November 1996
Skills
Storage, Unix, Servers, Solaris, Cloud Computing, Sun, Hardware, System Administration, Linux, Data Center, Operating Systems, Storage Area Networks, VMware, High Availability, Virtualization, SAN
Education
DePaul University 2002 — 2008
Masters, Information Systems
Eastern Illinois University 1992 — 1995
Bachelor, Information Systems
Conant
Oracle February 2013 - Present
Oracle February 2010 - February 2013
Sun Microsystems June 1999 - February 2010
RR Donnelley April 1999 - May 1999
First Card / JPMC August 1998 - April 1999
IBM Global Services November 1996 - August 1998
National TechTeam January 1996 - November 1996
Skills
Storage, Unix, Servers, Solaris, Cloud Computing, Sun, Hardware, System Administration, Linux, Data Center, Operating Systems, Storage Area Networks, VMware, High Availability, Virtualization, SAN
Education
DePaul University 2002 — 2008
Masters, Information Systems
Eastern Illinois University 1992 — 1995
Bachelor, Information Systems
Conant
Tonya Speck (Bartow)'s National TechTeam Experience November 1998 - July 1999
Job Process Manager Benefits Administration at Chrysler Group LLC
Industry Automotive
Experience
Chrysler Group LLC April 2012 - Present
Chrysler Group LLC January 2009 - August 2012
Chrysler June 2008 - February 2010
Chrysler March 2004 - June 2008
DaimlerChrysler July 1999 - March 2004
National TechTeam November 1998 - July 1999
National TechTeam March 1997 - November 1998
Skills
Process Improvement, Automotive, Employee Relations, HRIS, Microsoft Office, Visio, Project Management, Benefits Administration, Talent Acquisition, Human Resources, PeopleSoft, Program Management, Performance Management, Training, Change Management, Leadership, Vendor Management, Organizational..., Team Building, Business Process..., Onboarding, Talent Management, Labor Relations, Workforce Planning, Employee Benefits, Employee Engagement, Succession Planning, Personnel Management, Coaching, Deferred Compensation, Analysis, Continuous Improvement, Cross-functional Team..., Recruiting, Six Sigma, Leadership Development, Management
Education
University of Maryland University College 2000 — 2002
Masters, Management
University of Michigan 1991 — 1995
Bachelors, Communications
Chrysler Group LLC April 2012 - Present
Chrysler Group LLC January 2009 - August 2012
Chrysler June 2008 - February 2010
Chrysler March 2004 - June 2008
DaimlerChrysler July 1999 - March 2004
National TechTeam November 1998 - July 1999
National TechTeam March 1997 - November 1998
Skills
Process Improvement, Automotive, Employee Relations, HRIS, Microsoft Office, Visio, Project Management, Benefits Administration, Talent Acquisition, Human Resources, PeopleSoft, Program Management, Performance Management, Training, Change Management, Leadership, Vendor Management, Organizational..., Team Building, Business Process..., Onboarding, Talent Management, Labor Relations, Workforce Planning, Employee Benefits, Employee Engagement, Succession Planning, Personnel Management, Coaching, Deferred Compensation, Analysis, Continuous Improvement, Cross-functional Team..., Recruiting, Six Sigma, Leadership Development, Management
Education
University of Maryland University College 2000 — 2002
Masters, Management
University of Michigan 1991 — 1995
Bachelors, Communications
Emma Rodriguez's National TechTeam Experience 1998 - 1999
Job WFM Senior Analyst at Citigroup
Industry Financial Services
Experience
Citigroup 2007 - Present
Assurant Solutions July 1998 - March 2004
GE-Zurich 1999 - 2004
GE July 1999 - October 2003
National TechTeam 1998 - 1999
Skills
Workforce Management, Call Center, Vendor Management, Process Improvement, Customer Experience, Contact Centers, Operations Management, Performance Management, Forecasting, Business Process..., Customer Satisfaction, Avaya, Business Analysis, Change Management, Six Sigma, Program Management, Customer Service, Team Leadership, Visio, Strategic Planning, CRM, Call Centers, Analysis, Management, Training
Education
Dallas County Community College 1996 — 1998
Technical, Computer Tech
Eastfield 1996 — 1998
Citigroup 2007 - Present
Assurant Solutions July 1998 - March 2004
GE-Zurich 1999 - 2004
GE July 1999 - October 2003
National TechTeam 1998 - 1999
Skills
Workforce Management, Call Center, Vendor Management, Process Improvement, Customer Experience, Contact Centers, Operations Management, Performance Management, Forecasting, Business Process..., Customer Satisfaction, Avaya, Business Analysis, Change Management, Six Sigma, Program Management, Customer Service, Team Leadership, Visio, Strategic Planning, CRM, Call Centers, Analysis, Management, Training
Education
Dallas County Community College 1996 — 1998
Technical, Computer Tech
Eastfield 1996 — 1998
Kathy Juriga's National TechTeam Experience January 1991 - January 1997
Job Receptionist/Secretary to Athletic Director at Birmingham Covington School
Industry Marketing and Advertising
Experience
St. Paul Methodist Church December 2009 - August 2013
National TechTeam January 1991 - January 1997
Eaton Corporation January 1991 - May 1991
Network Enterprises, Inc January 1987 - January 1989
DQB Industries July 1987 - July 1988
Skills
Copywriting, Marketing
Education
Oakland University 1989 — 1991
BS, HR, Spec. Training and Development
Miami University 1983 — 1987
BS, Marketing
St. Paul Methodist Church December 2009 - August 2013
National TechTeam January 1991 - January 1997
Eaton Corporation January 1991 - May 1991
Network Enterprises, Inc January 1987 - January 1989
DQB Industries July 1987 - July 1988
Skills
Copywriting, Marketing
Education
Oakland University 1989 — 1991
BS, HR, Spec. Training and Development
Miami University 1983 — 1987
BS, Marketing
Donna Schmidt's National TechTeam Experience June 1997 - January 1999
Job Academic Success Center & QEP Coordinator at South University
Industry Education Management
Experience
South University November 2014 - Present
South University April 2013 - November 2014
South University May 2010 - April 2013
Standard Register February 2009 - November 2009
Chrysler August 2003 - November 2008
Chrysler February 1999 - September 2003
National TechTeam June 1997 - January 1999
Skills
Procurement, Training, Automotive, Time Management, Human Resources, Team Leadership, Purchasing, Outsourcing, Leadership, Management, ISO, Change Management, Continuous Improvement, Negotiation, Manufacturing, Project Management, Executive..., Process Improvement, Budgets, Engineering, Team Building, Cross-functional Team..., Program Management, Analysis, Inventory Management, Strategic Planning, Customer Retention
Education
Baker College Center for Graduate Studies 1994 — 1996
MBA, Leadership Studies
Eastern Michigan University 1979 — 1983
BS, Education
South University November 2014 - Present
South University April 2013 - November 2014
South University May 2010 - April 2013
Standard Register February 2009 - November 2009
Chrysler August 2003 - November 2008
Chrysler February 1999 - September 2003
National TechTeam June 1997 - January 1999
Skills
Procurement, Training, Automotive, Time Management, Human Resources, Team Leadership, Purchasing, Outsourcing, Leadership, Management, ISO, Change Management, Continuous Improvement, Negotiation, Manufacturing, Project Management, Executive..., Process Improvement, Budgets, Engineering, Team Building, Cross-functional Team..., Program Management, Analysis, Inventory Management, Strategic Planning, Customer Retention
Education
Baker College Center for Graduate Studies 1994 — 1996
MBA, Leadership Studies
Eastern Michigan University 1979 — 1983
BS, Education
Cristy Edie's National TechTeam Experience January 1985 - January 1993
Job Substitute Teacher and Computer Instructor
Industry Primary/Secondary Education
Experience
Almont Community Schools April 2008 - Present
Almont Middle School PTSA April 2009 - May 2011
U.S. Census Bureau April 2009 - May 2009
Resource Technologies January 1993 - July 1996
National TechTeam January 1985 - January 1993
Education
Central Michigan University 1995 — 1997
MSA, Business Administration
Northwood University 1990 — 1993
BSA, Business
Almont Community Schools April 2008 - Present
Almont Middle School PTSA April 2009 - May 2011
U.S. Census Bureau April 2009 - May 2009
Resource Technologies January 1993 - July 1996
National TechTeam January 1985 - January 1993
Education
Central Michigan University 1995 — 1997
MSA, Business Administration
Northwood University 1990 — 1993
BSA, Business
Ganesh Chettiar's National TechTeam Experience April 1995 - September 2000
Job Director at Global Total Solutions
Industry Information Technology and Services
Experience
Florida Cancer Specialists December 2008 - May 2009
Chrysler September 2000 - November 2008
National TechTeam April 1995 - September 2000
Computerized Facility Integration December 1993 - April 1995
Education
University of Phoenix 2007 — 2010
MBA, Management
The George Washington University 2006 — 2007
Master Certificate, Project Management
Ohio University 1991 — 1993
MS, Systems Engineering
PSG College of Technology 1986 — 1990
BE, Production Engineering
Florida Cancer Specialists December 2008 - May 2009
Chrysler September 2000 - November 2008
National TechTeam April 1995 - September 2000
Computerized Facility Integration December 1993 - April 1995
Education
University of Phoenix 2007 — 2010
MBA, Management
The George Washington University 2006 — 2007
Master Certificate, Project Management
Ohio University 1991 — 1993
MS, Systems Engineering
PSG College of Technology 1986 — 1990
BE, Production Engineering
Scott DiIacovo's National TechTeam Experience 1995 - 1998
Job Information Assurance Network Manager at Department of the Army
Industry Defense & Space
Experience
Department of Defense 2008 - Present
Michigan Air National Guard (retired) 2000 - September 2014
USAF 1995 - September 2014
IBM Internet Security Systems 1998 - 2002
National TechTeam 1995 - 1998
Skills
Intrusion Detection, Firewalls, FISMA, CISSP, Network Security, IDS, DIACAP, Program Management, Computer Security, Security, Information Assurance, NIST, Vulnerability Management, Information Security, Military, Vulnerability Assessment, Active Directory, Security+, ITIL, Security Clearance, DoD, Vulnerability Scanning, Top Secret, Information Security..., Security Policy, C&A, Air Force, CompTIA, Intelligence Analysis, Disaster Recovery, Penetration Testing, Networking, Network+, Security Audits, Network Administration, National Security, Switches, System Administration, Intelligence, DNS, IPS, Military Experience, Military Operations, A Certified, Army, Application Security, CompTIA Security
Education
National Defense University 2009 — 2014
Masters of Science in Cyber Security and Information Leadership, Cyber Security and Information Systems Managment
Rochester College
Bachelor's of Science, Computer and Information Systems
Department of Defense 2008 - Present
Michigan Air National Guard (retired) 2000 - September 2014
USAF 1995 - September 2014
IBM Internet Security Systems 1998 - 2002
National TechTeam 1995 - 1998
Skills
Intrusion Detection, Firewalls, FISMA, CISSP, Network Security, IDS, DIACAP, Program Management, Computer Security, Security, Information Assurance, NIST, Vulnerability Management, Information Security, Military, Vulnerability Assessment, Active Directory, Security+, ITIL, Security Clearance, DoD, Vulnerability Scanning, Top Secret, Information Security..., Security Policy, C&A, Air Force, CompTIA, Intelligence Analysis, Disaster Recovery, Penetration Testing, Networking, Network+, Security Audits, Network Administration, National Security, Switches, System Administration, Intelligence, DNS, IPS, Military Experience, Military Operations, A Certified, Army, Application Security, CompTIA Security
Education
National Defense University 2009 — 2014
Masters of Science in Cyber Security and Information Leadership, Cyber Security and Information Systems Managment
Rochester College
Bachelor's of Science, Computer and Information Systems
Sandy Lyon's National TechTeam Experience 1997 - 1997
Job Telecommunications Administrator at Quicken Loans
Industry Telecommunications
Experience
Quicken Loans December 1997 - Present
National TechTeam 1997 - 1997
Gelman Sciences 1994 - 1997
Education
Ferris State University
Associate of Arts and Sciences (AAS), Business Communications
Quicken Loans December 1997 - Present
National TechTeam 1997 - 1997
Gelman Sciences 1994 - 1997
Education
Ferris State University
Associate of Arts and Sciences (AAS), Business Communications
Beth Kulie (Miller)'s National TechTeam Experience January 1998 - March 1999
Job Business Analyst Marketing Point of Sale Systems at MercedesBenz Financial Services USA LLC
Industry Financial Services
Experience
Mercedes-Benz Financial Services USA LLC April 2013 - Present
Mercedes-Benz Financial Services USA LLC January 2008 - April 2013
Mercedes-Benz Financial Services USA LLC August 2005 - December 2007
DaimlerChrysler Financial Services December 2001 - August 2005
DaimlerChrysler Financial Services September 2000 - December 2001
DaimlerChrysler March 1999 - August 2000
National TechTeam January 1998 - March 1999
National TechTeam January 1997 - December 1997
EDS Group July 1995 - December 1996
EDS Group February 1994 - July 1995
Skills
Process Improvement, Financial Analysis, Analysis, Human Resources, Project Management, Leadership, Forecasting, Management, Software Documentation, Business Process..., Access, Automotive, Finance, Business Analysis, Program Management, Microsoft Office, Vendor Management, Customer Satisfaction
Education
Michigan State University 1982 — 1986
BS, Merchandising Management
Salem High School -Plymouth, MI 1978 — 1982
Mercedes-Benz Financial Services USA LLC April 2013 - Present
Mercedes-Benz Financial Services USA LLC January 2008 - April 2013
Mercedes-Benz Financial Services USA LLC August 2005 - December 2007
DaimlerChrysler Financial Services December 2001 - August 2005
DaimlerChrysler Financial Services September 2000 - December 2001
DaimlerChrysler March 1999 - August 2000
National TechTeam January 1998 - March 1999
National TechTeam January 1997 - December 1997
EDS Group July 1995 - December 1996
EDS Group February 1994 - July 1995
Skills
Process Improvement, Financial Analysis, Analysis, Human Resources, Project Management, Leadership, Forecasting, Management, Software Documentation, Business Process..., Access, Automotive, Finance, Business Analysis, Program Management, Microsoft Office, Vendor Management, Customer Satisfaction
Education
Michigan State University 1982 — 1986
BS, Merchandising Management
Salem High School -Plymouth, MI 1978 — 1982
Timothy Fortier's National TechTeam Experience July 1992 - July 1995
Job WAN Supervisor at BrassCraft
Industry Building Materials
Experience
BrassCraft July 1995 - Present
National TechTeam July 1992 - July 1995
Skills
JD Edwards, Lotus Notes, Cross-functional Team..., Team Building, Budgets, Inventory Management, Strategic Planning, Account Management, Market Research, Employee Relations, Merchandising, Microsoft Office, Software Documentation, IBM iSeries
Education
Central Michigan University 1980 — 1984
BS in BA, Finance
BrassCraft July 1995 - Present
National TechTeam July 1992 - July 1995
Skills
JD Edwards, Lotus Notes, Cross-functional Team..., Team Building, Budgets, Inventory Management, Strategic Planning, Account Management, Market Research, Employee Relations, Merchandising, Microsoft Office, Software Documentation, IBM iSeries
Education
Central Michigan University 1980 — 1984
BS in BA, Finance
Elaine Sharer's National TechTeam Experience February 1998 - February 1999
Job UTS Field Service Technician 4 at Unisys Technical Services, L.L.C.
Industry Information Technology and Services
Experience
Unisys 2013 - Present
Electronic Consulting Services October 2012 - December 2013
Kforce Technology Staffing September 2009 - October 2012
Kforce Technology Staffing August 2009 - September 2009
EDS, an HP company February 1999 - May 2009
Delphi February 1999 - March 2009
National TechTeam February 1998 - February 1999
Skills
Computer Hardware, Windows 7, Active Directory, XP, Troubleshooting, Software Installation, DNS, System Deployment, Process Improvement, Servers, Hardware, Microsoft Office, Team Leadership, Laptops, Workstations, Operating Systems, Security, Information Technology, HP, TCP/IP, Project Management, Printers, SharePoint, Windows Server, Disaster Recovery, IT Service Management, Technical Documentation, Windows, IT Management, Computer Repair, Visio, System Administration, Networking, Help Desk Support, Customer Service, Testing, Training, Software Documentation, Software, Lotus Notes, Blackberry, Hardware Support, ITIL, Remote Desktop, Technical Support, VMware, Scripting, BMC Remedy, Windows XP, WAN
Education
Central Michigan University
BAA
Unisys 2013 - Present
Electronic Consulting Services October 2012 - December 2013
Kforce Technology Staffing September 2009 - October 2012
Kforce Technology Staffing August 2009 - September 2009
EDS, an HP company February 1999 - May 2009
Delphi February 1999 - March 2009
National TechTeam February 1998 - February 1999
Skills
Computer Hardware, Windows 7, Active Directory, XP, Troubleshooting, Software Installation, DNS, System Deployment, Process Improvement, Servers, Hardware, Microsoft Office, Team Leadership, Laptops, Workstations, Operating Systems, Security, Information Technology, HP, TCP/IP, Project Management, Printers, SharePoint, Windows Server, Disaster Recovery, IT Service Management, Technical Documentation, Windows, IT Management, Computer Repair, Visio, System Administration, Networking, Help Desk Support, Customer Service, Testing, Training, Software Documentation, Software, Lotus Notes, Blackberry, Hardware Support, ITIL, Remote Desktop, Technical Support, VMware, Scripting, BMC Remedy, Windows XP, WAN
Education
Central Michigan University
BAA
David Lucke's National TechTeam Experience 1996 - 1997
Job Sr. Logistics Project Manager at Ryder
Industry Logistics and Supply Chain
Experience
Ryder Integrated Logistics 1997 - Present
National TechTeam 1996 - 1997
Skills
Supply Chain..., Logistics, Logistics Management, 3PL, Supply Chain, Value Stream Mapping, Supply Management, Transportation, Supply Chain Management, Warehousing, Operations Management
Education
Michigan State University 1981 — 1985
BS, Packaging Sciences
Ryder Integrated Logistics 1997 - Present
National TechTeam 1996 - 1997
Skills
Supply Chain..., Logistics, Logistics Management, 3PL, Supply Chain, Value Stream Mapping, Supply Management, Transportation, Supply Chain Management, Warehousing, Operations Management
Education
Michigan State University 1981 — 1985
BS, Packaging Sciences
Eric Channey's National TechTeam Experience May 1995 - June 1998
Job Plant Support Engineer at Chrysler Group LLC
Industry Computer Networking
Experience
Chrysler Group LLC May 2014 - Present
Brembo North America January 2012 - May 2014
Smart Tech September 2011 - January 2012
Nulook Construction June 1998 - September 2011
National TechTeam May 1995 - June 1998
Genix Group December 1990 - May 1995
EDS Group August 1985 - December 1990
Skills
Servers, Routers, Switches, VPN, Wireless Networking, Project Management, Program Management, Team Leadership, WAN, Laptops, Firewalls, TCP/IP, Leadership, Networking, Troubleshooting, Windows Server, Start-ups, Entrepreneurship, Team Building, Strategic Planning, Lighting, Small Business, New Business Development, Business Development, Public Speaking, Business Strategy, Contract Negotiation, Marketing Strategy, Executive Management, Product Development, Online Advertising, Project Planning, Desktop Computers, Wireshark, LAN-WAN, Cisco WAN, Cisco Technologies, Technical Support, Data Center, Cisco Routers, EIGRP, BGP, OSPF, VLAN, VMware
Education
Oakland University 2013 — 2016
Bachelor of Applied Science (BASc), Computer and Information Sciences and Support Services
Oakland Community College 2012 — 2013
CCNP, Cisco Certified Network Professional, 3.2
Cochise College 1983 — 1985
Associate's degree, Computer Science
Chrysler Group LLC May 2014 - Present
Brembo North America January 2012 - May 2014
Smart Tech September 2011 - January 2012
Nulook Construction June 1998 - September 2011
National TechTeam May 1995 - June 1998
Genix Group December 1990 - May 1995
EDS Group August 1985 - December 1990
Skills
Servers, Routers, Switches, VPN, Wireless Networking, Project Management, Program Management, Team Leadership, WAN, Laptops, Firewalls, TCP/IP, Leadership, Networking, Troubleshooting, Windows Server, Start-ups, Entrepreneurship, Team Building, Strategic Planning, Lighting, Small Business, New Business Development, Business Development, Public Speaking, Business Strategy, Contract Negotiation, Marketing Strategy, Executive Management, Product Development, Online Advertising, Project Planning, Desktop Computers, Wireshark, LAN-WAN, Cisco WAN, Cisco Technologies, Technical Support, Data Center, Cisco Routers, EIGRP, BGP, OSPF, VLAN, VMware
Education
Oakland University 2013 — 2016
Bachelor of Applied Science (BASc), Computer and Information Sciences and Support Services
Oakland Community College 2012 — 2013
CCNP, Cisco Certified Network Professional, 3.2
Cochise College 1983 — 1985
Associate's degree, Computer Science
Jason Starkey's National TechTeam Experience October 2001 - May 2002
Job Vmware Systems Administrator at General Motors
Industry Information Technology and Services
Experience
General Motors October 2012 - Present
State Of Michigan August 2006 - October 2012
State of Michigan August 2004 - July 2006
EDS October 2003 - May 2004
National TechTeam October 2001 - May 2002
Skills
Windows Server, DNS, Security, Cisco, Databases, VMware ESX, VMware
Education
University of Detroit Mercy
Masters, Computer Information Systems
University of Detroit Mercy
Bachelors, Computer Information Systems
General Motors October 2012 - Present
State Of Michigan August 2006 - October 2012
State of Michigan August 2004 - July 2006
EDS October 2003 - May 2004
National TechTeam October 2001 - May 2002
Skills
Windows Server, DNS, Security, Cisco, Databases, VMware ESX, VMware
Education
University of Detroit Mercy
Masters, Computer Information Systems
University of Detroit Mercy
Bachelors, Computer Information Systems
Meredith Maxfield's National TechTeam Experience July 1999 - May 2003
Job HR Analyst at Kelly Services
Industry Human Resources
Experience
Kelly Services April 2013 - Present
Eddie Bauer September 2010 - April 2013
Fifth Third Bank February 2006 - May 2008
Fifth Third Bank May 2003 - February 2006
National TechTeam July 1999 - May 2003
National TechTeam July 1999 - February 2002
BCD Travel March 1998 - July 1999
Winegardner & Hammons November 1997 - March 1998
Winegardner & Hammons June 1997 - November 1997
Wyndham Hotel Group August 1996 - June 1997
Skills
Human Resources, Staffing Coordination, Benefits Administration, Employee Orientations, Employee Learning &..., Temporary Staffing, Permanent Staffing, Career Transitioning, Career Advise, Talent Recognition, Hospitality Management, Banking Relationships, Retail Banking, Retail Sales Experience, Employee Benefits, Employee Relations, Onboarding, Sourcing, Recruiting, Interviews, Sales
Education
Walsh College of Accountancy and Business Administration 1999 — 2002
Master of Business Administration (MBA), Human Resources Management and Services, 3.6
Michigan State University 1992 — 1996
Bachelor of Arts (BA), Hospitality Administration/Management, 3.2
Kelly Services April 2013 - Present
Eddie Bauer September 2010 - April 2013
Fifth Third Bank February 2006 - May 2008
Fifth Third Bank May 2003 - February 2006
National TechTeam July 1999 - May 2003
National TechTeam July 1999 - February 2002
BCD Travel March 1998 - July 1999
Winegardner & Hammons November 1997 - March 1998
Winegardner & Hammons June 1997 - November 1997
Wyndham Hotel Group August 1996 - June 1997
Skills
Human Resources, Staffing Coordination, Benefits Administration, Employee Orientations, Employee Learning &..., Temporary Staffing, Permanent Staffing, Career Transitioning, Career Advise, Talent Recognition, Hospitality Management, Banking Relationships, Retail Banking, Retail Sales Experience, Employee Benefits, Employee Relations, Onboarding, Sourcing, Recruiting, Interviews, Sales
Education
Walsh College of Accountancy and Business Administration 1999 — 2002
Master of Business Administration (MBA), Human Resources Management and Services, 3.6
Michigan State University 1992 — 1996
Bachelor of Arts (BA), Hospitality Administration/Management, 3.2
Erik Rousell's National TechTeam Experience 1993 - 1998
Job Management Professional
Industry Management Consulting
Experience
Gourmet Coffee Solutions 2007 - 2015
Hometown GMAC Real Estate 2005 - 2007
Comcast Cable 2003 - 2005
3Com 1998 - 2002
National TechTeam 1993 - 1998
Skills
Cross-functional Team..., Team Leadership, Customer Service, Project Management, Change Management, Process Improvement, Strategic Planning, Leadership, Program Management, Team Building, Customer Satisfaction, Vendor Management, Account Management, Management, New Business Development, Operations Management, Sales Management, Inventory Management
Education
Pepperdine University
Pepperdine University
Journalism
Gourmet Coffee Solutions 2007 - 2015
Hometown GMAC Real Estate 2005 - 2007
Comcast Cable 2003 - 2005
3Com 1998 - 2002
National TechTeam 1993 - 1998
Skills
Cross-functional Team..., Team Leadership, Customer Service, Project Management, Change Management, Process Improvement, Strategic Planning, Leadership, Program Management, Team Building, Customer Satisfaction, Vendor Management, Account Management, Management, New Business Development, Operations Management, Sales Management, Inventory Management
Education
Pepperdine University
Pepperdine University
Journalism
Bob Marko's National TechTeam Experience 1997 - 1998
Job Enterprise Credit Risk at Ally Financial, Inc.
Industry Financial Services
Experience
Ally Financial, Inc. 2010 - Present
Chrysler Financial 2007 - 2009
Mercedes-Benz Financial 2004 - 2007
Mercedes-Benz Financial 2001 - 2004
DaimlerChrysler Financial Services 1998 - 2001
National TechTeam 1997 - 1998
Skills
Credit Risk, Finance, Risk Management, Accounting, Forecasting, Analysis, Credit
Education
Michigan State University
Bachelor of Arts, Finance
Ally Financial, Inc. 2010 - Present
Chrysler Financial 2007 - 2009
Mercedes-Benz Financial 2004 - 2007
Mercedes-Benz Financial 2001 - 2004
DaimlerChrysler Financial Services 1998 - 2001
National TechTeam 1997 - 1998
Skills
Credit Risk, Finance, Risk Management, Accounting, Forecasting, Analysis, Credit
Education
Michigan State University
Bachelor of Arts, Finance
Virginia Knowlden's National TechTeam Experience January 1993 - August 1998
Job VP Treasury Management Product Sepcialist at Flagstar Bank
Industry Financial Services
Experience
Flagstar Bank August 2010 - Present
Chase August 1998 - November 2009
National TechTeam January 1993 - August 1998
Keneteh Corporation January 1989 - November 1992
JP Morgan Chase 1990 - 1991
Skills
Banking, Product Management, Training, Treasury Management, Commercial Banking, Cash Management, New Business Development, Customer Service, Selling, Credit, Loans, Commercial Lending, Retail Banking, Credit Analysis, Employee Training, Small Business Lending, Consumer Lending, Financial Services, Finance, Business Development
Education
Central Connecticut State University 1989 — 1992
Business
Flagstar Bank August 2010 - Present
Chase August 1998 - November 2009
National TechTeam January 1993 - August 1998
Keneteh Corporation January 1989 - November 1992
JP Morgan Chase 1990 - 1991
Skills
Banking, Product Management, Training, Treasury Management, Commercial Banking, Cash Management, New Business Development, Customer Service, Selling, Credit, Loans, Commercial Lending, Retail Banking, Credit Analysis, Employee Training, Small Business Lending, Consumer Lending, Financial Services, Finance, Business Development
Education
Central Connecticut State University 1989 — 1992
Business
Claire Friedman-Hammond's National TechTeam Experience 1994 - 1999
Job Materials and Engineering Coordinator at Cummins Bridgeway
Industry Automotive
Experience
Cummins Bridgeway November 2011 - August 2013
Agridient Inc. 2009 - December 2011
CrimeCog Technologies, Inc 2007 - 2009
RealGrean Systems 2005 - 2007
National TechTeam 1994 - 1999
Lowry Computer Products 1992 - 1994
Louis Wright & Associates 1989 - 1992
Skills
Supply Chain Management, Customer Service
Education
Walsh College of Accountancy and Business Administration 2012 — 2012
Pursuing Masters of Management, Business Administration and Management, General
Lawrence Technological University 1980 — 1984
BS, Industrial Management
Cummins Bridgeway November 2011 - August 2013
Agridient Inc. 2009 - December 2011
CrimeCog Technologies, Inc 2007 - 2009
RealGrean Systems 2005 - 2007
National TechTeam 1994 - 1999
Lowry Computer Products 1992 - 1994
Louis Wright & Associates 1989 - 1992
Skills
Supply Chain Management, Customer Service
Education
Walsh College of Accountancy and Business Administration 2012 — 2012
Pursuing Masters of Management, Business Administration and Management, General
Lawrence Technological University 1980 — 1984
BS, Industrial Management
Deborah Huff-Fischione's National TechTeam Experience March 2000 - October 2002
Job
Industry
Experience
Aditya Birla Minacs January 2005 - Present
National TechTeam March 2000 - October 2002
MichCon May 1979 - July 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Photoshop, Teaching, Public Speaking, Negotiation
Education
Macomb Community College
Wayne State University
Aditya Birla Minacs January 2005 - Present
National TechTeam March 2000 - October 2002
MichCon May 1979 - July 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Photoshop, Teaching, Public Speaking, Negotiation
Education
Macomb Community College
Wayne State University
Daniel Croskey's National TechTeam Experience 1995 - 1997
Job Senior Citrix/LAN Administrator at Trinity Health
Industry Information Services
Experience
Trinity Health February 2011 - Present
ADP November 2005 - February 2011
AAA Michigan August 2001 - November 2005
Archdiocese of Detroit 1999 - 2000
Sequoia 1997 - 1999
National TechTeam 1995 - 1997
Skills
Citrix, Healthcare, Troubleshooting, Active Directory, System Administration, Servers, Windows, DNS, VMware, Disaster Recovery, Networking, Citrix Metaframe, Windows Server, Software Documentation, Technical Support, Windows 7, SharePoint
Education
Michigan State University 2003 — 2005
B.S., Psychology
Trinity Health February 2011 - Present
ADP November 2005 - February 2011
AAA Michigan August 2001 - November 2005
Archdiocese of Detroit 1999 - 2000
Sequoia 1997 - 1999
National TechTeam 1995 - 1997
Skills
Citrix, Healthcare, Troubleshooting, Active Directory, System Administration, Servers, Windows, DNS, VMware, Disaster Recovery, Networking, Citrix Metaframe, Windows Server, Software Documentation, Technical Support, Windows 7, SharePoint
Education
Michigan State University 2003 — 2005
B.S., Psychology
Anne Findlay's National TechTeam Experience January 1990 - January 1992
Job Owner at Aunt Annie's Cookie Jar
Industry Food Production
Experience
Aunt Annie's Cookie Jar September 2014 - Present
Jobco Manufacturing and Steel Fabrication September 2012 - May 2013
ProScapes Unlimited August 2012 - May 2013
Ford Motor Company January 1992 - June 1998
National TechTeam January 1990 - January 1992
EDS November 1985 - January 1990
Skills
Customer Service, Web Design, Microsoft Office, End User Training, End User Support, Dreamweaver, Quickbooks, Usability Testing, Website Administration, Garn, Empower Tax, Sage Abra HRMS, PowerPoint, Crystal Reports, Photoshop
Education
Henry Ford Community College 1982 — 1984
Associates, Business
Aunt Annie's Cookie Jar September 2014 - Present
Jobco Manufacturing and Steel Fabrication September 2012 - May 2013
ProScapes Unlimited August 2012 - May 2013
Ford Motor Company January 1992 - June 1998
National TechTeam January 1990 - January 1992
EDS November 1985 - January 1990
Skills
Customer Service, Web Design, Microsoft Office, End User Training, End User Support, Dreamweaver, Quickbooks, Usability Testing, Website Administration, Garn, Empower Tax, Sage Abra HRMS, PowerPoint, Crystal Reports, Photoshop
Education
Henry Ford Community College 1982 — 1984
Associates, Business
Melanie Otemoyolo's National TechTeam Experience April 2004 - April 2006
Job Technical Account Manager, Senior Advisor at Dell
Industry Information Technology and Services
Experience
Dell October 2014 - Present
Dell April 2006 - Present
Dell April 2006 - October 2014
National TechTeam April 2004 - April 2006
Skills
Virtualization, ITIL, Analysis, Servers, Storage, Cloud Computing, SAN, VMware, iSCSI, Windows Server, Dell Computers, Dell PowerEdge Servers, NAS, Active Directory, Cluster, DNS, Hardware, Hyper-V, Network Administration, Server Architecture, Storage Area Networks, TCP/IP, Technical Support, vSphere, IT Service Management, VMware ESX
Education
CTU
Bachelor of Science (BS), IT, Summa Cum Laude
Colorado Technical University
Master of Business Administration (M.B.A.), Information Technology
Dell October 2014 - Present
Dell April 2006 - Present
Dell April 2006 - October 2014
National TechTeam April 2004 - April 2006
Skills
Virtualization, ITIL, Analysis, Servers, Storage, Cloud Computing, SAN, VMware, iSCSI, Windows Server, Dell Computers, Dell PowerEdge Servers, NAS, Active Directory, Cluster, DNS, Hardware, Hyper-V, Network Administration, Server Architecture, Storage Area Networks, TCP/IP, Technical Support, vSphere, IT Service Management, VMware ESX
Education
CTU
Bachelor of Science (BS), IT, Summa Cum Laude
Colorado Technical University
Master of Business Administration (M.B.A.), Information Technology
Steve Burgan's National TechTeam Experience March 1995 - June 2008
Job IT Manager at New Dimension Logistics, LLC (NDLX)
Industry Information Technology and Services
Experience
New Dimension Logistics, LLC (NDLX) May 2011 - Present
TEKsystems 2014 - 2014
City of Detroit May 2010 - December 2010
Chrysler June 2008 - December 2009
National TechTeam March 1995 - June 2008
Skills
Automotive, Process Improvement, Visio, MS Project, Project Management, Continuous Improvement, Requirements Analysis, IT Management, IT Strategy, Integration, Cross-functional Team..., Technical Support, End User Training, Office Automation..., IT Asset Management, Hardware Deployments, Software Deployment, Windows System..., User Documentation, Remote Administration, LAN-WAN, Blackberry Enterprise..., SEO, Vendor Management
Education
Eastern Michigan University 1988 — 1994
Bachelor of Science (B.S.), Economics
New Dimension Logistics, LLC (NDLX) May 2011 - Present
TEKsystems 2014 - 2014
City of Detroit May 2010 - December 2010
Chrysler June 2008 - December 2009
National TechTeam March 1995 - June 2008
Skills
Automotive, Process Improvement, Visio, MS Project, Project Management, Continuous Improvement, Requirements Analysis, IT Management, IT Strategy, Integration, Cross-functional Team..., Technical Support, End User Training, Office Automation..., IT Asset Management, Hardware Deployments, Software Deployment, Windows System..., User Documentation, Remote Administration, LAN-WAN, Blackberry Enterprise..., SEO, Vendor Management
Education
Eastern Michigan University 1988 — 1994
Bachelor of Science (B.S.), Economics
Chris Bardy's National TechTeam Experience June 1992 - June 1993
Job IT Consultant at Aktion Associates, Inc.
Industry Information Technology and Services
Experience
Aktion Associates, Inc. January 1996 - Present
Sisters of Mercy Health System June 1993 - January 1996
National TechTeam June 1992 - June 1993
The International Partnership Group Services Corp. March 1992 - June 1992
Vlasic Foods, Inc. October 1990 - November 1991
Mercy Hospitals and Health Services of Detroit May 1989 - October 1990
Mercy Hospital and Health Services of Detroit January 1987 - May 1989
Skills
Windows Networking, Windows Server, Windows Workstation OS, Client Relationship..., Servers, Microsoft Exchange, MS CRM Installation, Terminal Server, Microsoft Hyper-V, Sage Timberline Office..., Sage Timberline..., Blackberry Express, Technical Support, Hardware, Troubleshooting, Hyper-V, Networking, Operating Systems, Unix, Software Installation, Network Administration, CRM, Windows, Information Technology, Enterprise Software, Active Directory, Integration, Virtualization, Citrix, VPN, Cisco Technologies, VMware, Disaster Recovery, System Administration, Network Security
Education
Wayne State University 1999 — 2003
Bachelor of Social Work (B.S.W.), Social Work
Oakland Community College 1982 — 1985
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Aktion Associates, Inc. January 1996 - Present
Sisters of Mercy Health System June 1993 - January 1996
National TechTeam June 1992 - June 1993
The International Partnership Group Services Corp. March 1992 - June 1992
Vlasic Foods, Inc. October 1990 - November 1991
Mercy Hospitals and Health Services of Detroit May 1989 - October 1990
Mercy Hospital and Health Services of Detroit January 1987 - May 1989
Skills
Windows Networking, Windows Server, Windows Workstation OS, Client Relationship..., Servers, Microsoft Exchange, MS CRM Installation, Terminal Server, Microsoft Hyper-V, Sage Timberline Office..., Sage Timberline..., Blackberry Express, Technical Support, Hardware, Troubleshooting, Hyper-V, Networking, Operating Systems, Unix, Software Installation, Network Administration, CRM, Windows, Information Technology, Enterprise Software, Active Directory, Integration, Virtualization, Citrix, VPN, Cisco Technologies, VMware, Disaster Recovery, System Administration, Network Security
Education
Wayne State University 1999 — 2003
Bachelor of Social Work (B.S.W.), Social Work
Oakland Community College 1982 — 1985
Associate's degree, Liberal Arts and Sciences, General Studies and Humanities
Jackie VanPaemel's National TechTeam Experience January 1999 - August 2000
Job IT Administrator at St. Peter's Lutheran Church & School
Industry Computer Software
Experience
St. Peter's Lutheran Church & School September 2004 - Present
Davenport University August 2000 - December 2001
National TechTeam January 1999 - August 2000
Skills
Active Directory, Windows 7, Computer Hardware, Laptops, XP, Software Installation, Printers, Windows, Troubleshooting, Operating Systems, Microsoft Office, Windows Server, Technical Support, Software Documentation, Group Policy, Computer Repair, Workstations, Help Desk Support, A Certified, Microsoft Exchange, Windows XP, DNS, DHCP
Education
Concordia University-River Forest 1985 — 1989
BS, Biology, Psychology
St. Peter's Lutheran Church & School September 2004 - Present
Davenport University August 2000 - December 2001
National TechTeam January 1999 - August 2000
Skills
Active Directory, Windows 7, Computer Hardware, Laptops, XP, Software Installation, Printers, Windows, Troubleshooting, Operating Systems, Microsoft Office, Windows Server, Technical Support, Software Documentation, Group Policy, Computer Repair, Workstations, Help Desk Support, A Certified, Microsoft Exchange, Windows XP, DNS, DHCP
Education
Concordia University-River Forest 1985 — 1989
BS, Biology, Psychology
Bridget Bertrand's National TechTeam Experience September 1996 - November 1997
Job Scheduling Coordinator at Dr. Jorgensen Orthodontics
Industry Health, Wellness and Fitness
Experience
Dr. Greg Jorgensen June 2013 - Present
Presbyterian Healthcare Services January 2011 - June 2013
National TechTeam September 1996 - November 1997
Durakon Industries September 1995 - September 1996
Toyota Motor Sales USA October 1988 - June 1995
Skills
Customer Service, Training, Performance Improvement, System Administration, Healthcare Management, Process Improvement, Marketing, Program Management, Healthcare, Leadership Development, Coaching, Leadership, Team Building, Management, Microsoft Word, Policy, Procedure Creation, Operations Management, Process Scheduler, Event Planning, Research, Recruiting, Human Resources, Team Leadership, Budgets, Fundraising, Analysis, Software Documentation, HIPAA
Education
Northwood University 1984 — 1988
BA, Marketing/Management, 3.25
Dr. Greg Jorgensen June 2013 - Present
Presbyterian Healthcare Services January 2011 - June 2013
National TechTeam September 1996 - November 1997
Durakon Industries September 1995 - September 1996
Toyota Motor Sales USA October 1988 - June 1995
Skills
Customer Service, Training, Performance Improvement, System Administration, Healthcare Management, Process Improvement, Marketing, Program Management, Healthcare, Leadership Development, Coaching, Leadership, Team Building, Management, Microsoft Word, Policy, Procedure Creation, Operations Management, Process Scheduler, Event Planning, Research, Recruiting, Human Resources, Team Leadership, Budgets, Fundraising, Analysis, Software Documentation, HIPAA
Education
Northwood University 1984 — 1988
BA, Marketing/Management, 3.25
Andrew Melcher, CPC-A's National TechTeam Experience May 1989 - October 1994
Job Computer Networking Professional
Industry Computer Networking
Experience
Beacon Rehabilitation Services March 2012 - Present
Scrapbook Haven January 2005 - May 2010
University of Michigan October 2001 - July 2004
Clover Technologies Inc July 1999 - April 2001
Silenus Group Inc. April 1997 - April 1999
NuTechs October 1995 - September 1996
NuTechs October 1994 - October 1995
National TechTeam May 1989 - October 1994
Skills
Cisco Switches, Checkpoint, Problem Solving, Troubleshooting, Customer Service, Router Configuration, Switches, Windows, Unix, Scripting, English, Microsoft Office, TCP/IP, Teaching, SNMP, EIGRP, ATM, FTP, DSL, ICMP, SDLC, Security, Video Conferencing, OSPF, BGP, Routers, DHCP, Hardware, VPN, WAN, Firewalls, LAN/WAN, RIP, Cisco, Network Administration, VLAN, Ethernet, IP, Routing, Frame Relay, SSL, Network Security, Wireless Networking, Network Design, Network Engineering, Solaris, IP Networking, Cisco IOS, Routing Protocols, Switch
Education
Lawrence Technological University 1984 — 1985
Electrical Engineering
University of Michigan 1976 — 1983
Aerospace Engineering
Beacon Rehabilitation Services March 2012 - Present
Scrapbook Haven January 2005 - May 2010
University of Michigan October 2001 - July 2004
Clover Technologies Inc July 1999 - April 2001
Silenus Group Inc. April 1997 - April 1999
NuTechs October 1995 - September 1996
NuTechs October 1994 - October 1995
National TechTeam May 1989 - October 1994
Skills
Cisco Switches, Checkpoint, Problem Solving, Troubleshooting, Customer Service, Router Configuration, Switches, Windows, Unix, Scripting, English, Microsoft Office, TCP/IP, Teaching, SNMP, EIGRP, ATM, FTP, DSL, ICMP, SDLC, Security, Video Conferencing, OSPF, BGP, Routers, DHCP, Hardware, VPN, WAN, Firewalls, LAN/WAN, RIP, Cisco, Network Administration, VLAN, Ethernet, IP, Routing, Frame Relay, SSL, Network Security, Wireless Networking, Network Design, Network Engineering, Solaris, IP Networking, Cisco IOS, Routing Protocols, Switch
Education
Lawrence Technological University 1984 — 1985
Electrical Engineering
University of Michigan 1976 — 1983
Aerospace Engineering
Don Bates's National TechTeam Experience November 1999 - July 2000
Job ServiceNow Admin Dev Studio at CSC Computer Sciences Corporation
Industry Information Technology and Services
Experience
CSC - Computer Sciences Corporation March 2015 - Present
CSC October 2014 - March 2015
CSC - Computer Sciences Corporation March 2014 - October 2014
CSC - Computer Sciences Corporation July 2004 - March 2014
CSC - Computer Sciences Corporation July 2003 - July 2004
CSC - Computer Sciences Corporation July 2000 - July 2003
National TechTeam November 1999 - July 2000
National TechTeam February 1999 - November 1999
National TechTeam November 1998 - November 1999
Lucent Technologies June 1998 - October 1998
Skills
ITIL, Software Project..., Requirements Analysis, PMO, SDLC, Help Desk Support, PMP, Service Desk, IT Strategy, Business Process, Testing
Education
Texas A&M University 1994 — 1997
Bachelor of Science (BS), Physics
CSC - Computer Sciences Corporation March 2015 - Present
CSC October 2014 - March 2015
CSC - Computer Sciences Corporation March 2014 - October 2014
CSC - Computer Sciences Corporation July 2004 - March 2014
CSC - Computer Sciences Corporation July 2003 - July 2004
CSC - Computer Sciences Corporation July 2000 - July 2003
National TechTeam November 1999 - July 2000
National TechTeam February 1999 - November 1999
National TechTeam November 1998 - November 1999
Lucent Technologies June 1998 - October 1998
Skills
ITIL, Software Project..., Requirements Analysis, PMO, SDLC, Help Desk Support, PMP, Service Desk, IT Strategy, Business Process, Testing
Education
Texas A&M University 1994 — 1997
Bachelor of Science (BS), Physics
Henry Chatman's National TechTeam Experience January 1996 - January 1998
Job Owner at Nework Essentials
Industry Consumer Services
Experience
Nework Essentials October 2009 - Present
Dykema Gossett PLLC August 1998 - February 2010
National TechTeam January 1996 - January 1998
Skills
Software Installation, Windows Server, Network Administration, Active Directory, Troubleshooting, Operating Systems, Hardware, Help Desk Support, System Deployment, Security, Blackberry, Networking, Laptops, Printers, Software Development
Education
Marygrove College 2010 — 2010
Advanced CompTIA A+ Certification Prep and CompTIA Network Certification Prep
HP Dallas Education Center 2007 — 2007
Hewlett Packard LaserJet University 230/240- Monochrome Printers
Michigan State University 1988 — 1992
Nework Essentials October 2009 - Present
Dykema Gossett PLLC August 1998 - February 2010
National TechTeam January 1996 - January 1998
Skills
Software Installation, Windows Server, Network Administration, Active Directory, Troubleshooting, Operating Systems, Hardware, Help Desk Support, System Deployment, Security, Blackberry, Networking, Laptops, Printers, Software Development
Education
Marygrove College 2010 — 2010
Advanced CompTIA A+ Certification Prep and CompTIA Network Certification Prep
HP Dallas Education Center 2007 — 2007
Hewlett Packard LaserJet University 230/240- Monochrome Printers
Michigan State University 1988 — 1992
Jeanette Mansfield's National TechTeam Experience May 1996 - May 1998
Job SAP Trainer at Sysco
Industry Food & Beverages
Experience
Sysco April 2012 - Present
Sysco May 1998 - Present
Sysco April 2009 - April 2012
National TechTeam May 1996 - May 1998
Amico's Pizzeria September 1978 - May 1996
Skills
Forecasting, Competitive Analysis, Graduate of Dale..., Member of Toastmasters..., Management, Training, Process Improvement, Inventory Management, Business Process..., Strategic Planning, Budgets, Food, Project Management, ERP, SAP R/3, Team Building, Sales Operations, Access, Business Process
Education
Eastern Michigan University
Bachelor of Applied Science (B.A.Sc.), Political Science and Government
Eastern Michigan University
Sysco April 2012 - Present
Sysco May 1998 - Present
Sysco April 2009 - April 2012
National TechTeam May 1996 - May 1998
Amico's Pizzeria September 1978 - May 1996
Skills
Forecasting, Competitive Analysis, Graduate of Dale..., Member of Toastmasters..., Management, Training, Process Improvement, Inventory Management, Business Process..., Strategic Planning, Budgets, Food, Project Management, ERP, SAP R/3, Team Building, Sales Operations, Access, Business Process
Education
Eastern Michigan University
Bachelor of Applied Science (B.A.Sc.), Political Science and Government
Eastern Michigan University
Kelly Westmoreland's National TechTeam Experience May 1995 - October 1996
Job Insurance Agent at Bankers Conseco Life Insurance Company
Industry Staffing and Recruiting
Experience
Bankers Conseco Life Insurance Company December 2012 - Present
Mergis Group/ ACS December 2010 - Present
The Mergis Group/Owens Corning December 2009 - Present
5/3 Bank November 2008 - March 2009
ROCKWELL MORTGAGE June 2005 - January 2007
WHITE & ASSOCIATES GENERAL AGENCY December 2003 - May 2005
HEWLETT PACKARD March 1997 - April 2003
National TechTeam May 1995 - October 1996
Skills
Account Management, Marketing, Recruiting, Sales, Cold Calling, Customer Service, Human Resources, Insurance, Leadership, Management, Sourcing, Training, Technical Recruiting, Employee Relations, Microsoft Office, Team Building
Education
Davenport University
BUSINESS; MARKETING
Bankers Conseco Life Insurance Company December 2012 - Present
Mergis Group/ ACS December 2010 - Present
The Mergis Group/Owens Corning December 2009 - Present
5/3 Bank November 2008 - March 2009
ROCKWELL MORTGAGE June 2005 - January 2007
WHITE & ASSOCIATES GENERAL AGENCY December 2003 - May 2005
HEWLETT PACKARD March 1997 - April 2003
National TechTeam May 1995 - October 1996
Skills
Account Management, Marketing, Recruiting, Sales, Cold Calling, Customer Service, Human Resources, Insurance, Leadership, Management, Sourcing, Training, Technical Recruiting, Employee Relations, Microsoft Office, Team Building
Education
Davenport University
BUSINESS; MARKETING
Robert Heyart's National TechTeam Experience September 1995 - October 1999
Job Owner at Shire Homes
Industry Computer Software
Experience
Shire Homes January 2000 - Present
TCI October 1999 - Present
National TechTeam September 1995 - October 1999
Education
Ball State University 1993 — 1995
Master of Arts (M.A.), Speech Communication and Rhetoric
Oakland University 1989 — 1993
B.A., Business/Corporate Communications
Shire Homes January 2000 - Present
TCI October 1999 - Present
National TechTeam September 1995 - October 1999
Education
Ball State University 1993 — 1995
Master of Arts (M.A.), Speech Communication and Rhetoric
Oakland University 1989 — 1993
B.A., Business/Corporate Communications
Carlos West's National TechTeam Experience July 1998 - April 1999
Job Technical Analyst at ADP
Industry Information Services
Experience
ADP February 2006 - Present
EDS February 2000 - August 2006
Adecco Group April 1999 - February 2000
National TechTeam July 1998 - April 1999
Skills
Microsoft Office, Microsoft Excel, Non-profits, Technical Support, Windows 7, Windows XP Pro, Windows 2000, Windows Vista, Computer Network..., Computer Hardware
Education
Macomb Community College 2000 — 2006
no degree, Digital Animation
ADP February 2006 - Present
EDS February 2000 - August 2006
Adecco Group April 1999 - February 2000
National TechTeam July 1998 - April 1999
Skills
Microsoft Office, Microsoft Excel, Non-profits, Technical Support, Windows 7, Windows XP Pro, Windows 2000, Windows Vista, Computer Network..., Computer Hardware
Education
Macomb Community College 2000 — 2006
no degree, Digital Animation
Jaclyn Todd's National TechTeam Experience September 2000 - September 2001
Job Resource Allocation Specialist at Fruition Partners
Industry Information Technology and Services
Experience
Fruition Partners December 2013 - Present
Liberty Woods International, Inc. October 2012 - November 2013
Liberty Woods International, Inc. March 2010 - October 2012
Independent Self Employed May 2006 - October 2008
HP Enterprise Services September 2001 - April 2006
National TechTeam September 2000 - September 2001
HP Enterprise Services February 1995 - September 2000
Skills
Analysis, ITIL, Process Improvement, Access, Project Planning, Microsoft Excel, MS Project, Leadership, Business Process, Customer Service, Software Documentation, Service Delivery, Purchasing, Business Analysis, Programming, Training, Data Analysis
Education
Davenport University 1991 — 1993
BBA, Business Administration - General Business
Fruition Partners December 2013 - Present
Liberty Woods International, Inc. October 2012 - November 2013
Liberty Woods International, Inc. March 2010 - October 2012
Independent Self Employed May 2006 - October 2008
HP Enterprise Services September 2001 - April 2006
National TechTeam September 2000 - September 2001
HP Enterprise Services February 1995 - September 2000
Skills
Analysis, ITIL, Process Improvement, Access, Project Planning, Microsoft Excel, MS Project, Leadership, Business Process, Customer Service, Software Documentation, Service Delivery, Purchasing, Business Analysis, Programming, Training, Data Analysis
Education
Davenport University 1991 — 1993
BBA, Business Administration - General Business
Christopher Thaxton's National TechTeam Experience 1995 - 1998
Job Systems Engineer
Industry Retail
Experience
Meijer July 1998 - Present
National TechTeam 1995 - 1998
Skills
Microsoft Office, Citrix, VMware View, Microsoft Solutions, Altiris, Wyse, Apple, Wise Packaging Studio
Education
Alma College 1990 — 1994
BS, Psychology & Sociology
Traverse City Senior High 1986 — 1990
Meijer July 1998 - Present
National TechTeam 1995 - 1998
Skills
Microsoft Office, Citrix, VMware View, Microsoft Solutions, Altiris, Wyse, Apple, Wise Packaging Studio
Education
Alma College 1990 — 1994
BS, Psychology & Sociology
Traverse City Senior High 1986 — 1990
Susan Markulincic's National TechTeam Experience 1996 - 1999
Job Office Manager at South River Restoration, Inc.
Industry Human Resources
Experience
South River Restoration, Inc. December 2014 - Present
Dieco, Inc. December 2008 - March 2014
The Cancer Research Foundation of North Texas 2003 - 2008
Adecco Staffing, USA 1999 - 1999
National TechTeam 1996 - 1999
Shalimar Collections Inc./Nirah Inc.(dba Leathers Galore) 1995 - 1996
Skills
Administrative Writing..., Written & Oral..., Time Management, Payroll, Accounts Receivable, Collections, Microsoft Office, Outlook, QuickBooks, Human Resources, Labor Management, Philanthropy, Non-profit..., Non-profit Volunteer, Fundraising, Event Planning, Grant Writing, Benefits Administration, Supply Management, Financial Reporting, Baking, Accounts Payable, Employee Training, Onboarding, Operating Budgets, Inventory Management, Executive..., Call Centers, Event Management, Software Documentation, Journal Entries, Accounting, Budgets, Customer Service, Training, Team Building, Process Improvement, Microsoft Excel
Education
Real World Training sponsored by Intuit 2013 — 2013
Mastering QuickBooks, Accounting, Certificate Received
The University of Texas at Arlington 2013 — 2013
Excel 2010: Level II, Continuing Education - Certification Received
The University of Texas at Arlington 2013 — 2013
Accounting for Accounts Payable, Accounting, Continuing Edication - Certificate Received
The University of Texas at Arlington 2013 — 2013
Executive Administrative Assistant Office Procedures, Executive Assistant/Executive Secretary, Continuing Education - Certificate Received
The University of Texas at Arlington 2013 — 2013
Payroll PayTrain Fundamentals, Payroll Administration, Certificate Received
The University of Texas at Arlington 2013 — 2013
Payroll PayTrain Mastery, Payroll Administration, Certificate Received
The University of Texas at Arlington 2007 — 2007
Event Planning and Production, Meeting and Event Planning, Continuing Education - Certification Received
The University of Texas at Arlington 2004 — 2004
Grant Writing and Proposal Development, Non-Profit/Public/Organizational Management, Continuing Education - Certification Received
The University of Texas at Arlington 2004 — 2004
Grant Funding Opportunity Identification, Non-Profit/Public/Organizational Management, Continuing Education - Certification Received
Nolan Catholic High School 1990 — 1993
General Ed
South River Restoration, Inc. December 2014 - Present
Dieco, Inc. December 2008 - March 2014
The Cancer Research Foundation of North Texas 2003 - 2008
Adecco Staffing, USA 1999 - 1999
National TechTeam 1996 - 1999
Shalimar Collections Inc./Nirah Inc.(dba Leathers Galore) 1995 - 1996
Skills
Administrative Writing..., Written & Oral..., Time Management, Payroll, Accounts Receivable, Collections, Microsoft Office, Outlook, QuickBooks, Human Resources, Labor Management, Philanthropy, Non-profit..., Non-profit Volunteer, Fundraising, Event Planning, Grant Writing, Benefits Administration, Supply Management, Financial Reporting, Baking, Accounts Payable, Employee Training, Onboarding, Operating Budgets, Inventory Management, Executive..., Call Centers, Event Management, Software Documentation, Journal Entries, Accounting, Budgets, Customer Service, Training, Team Building, Process Improvement, Microsoft Excel
Education
Real World Training sponsored by Intuit 2013 — 2013
Mastering QuickBooks, Accounting, Certificate Received
The University of Texas at Arlington 2013 — 2013
Excel 2010: Level II, Continuing Education - Certification Received
The University of Texas at Arlington 2013 — 2013
Accounting for Accounts Payable, Accounting, Continuing Edication - Certificate Received
The University of Texas at Arlington 2013 — 2013
Executive Administrative Assistant Office Procedures, Executive Assistant/Executive Secretary, Continuing Education - Certificate Received
The University of Texas at Arlington 2013 — 2013
Payroll PayTrain Fundamentals, Payroll Administration, Certificate Received
The University of Texas at Arlington 2013 — 2013
Payroll PayTrain Mastery, Payroll Administration, Certificate Received
The University of Texas at Arlington 2007 — 2007
Event Planning and Production, Meeting and Event Planning, Continuing Education - Certification Received
The University of Texas at Arlington 2004 — 2004
Grant Writing and Proposal Development, Non-Profit/Public/Organizational Management, Continuing Education - Certification Received
The University of Texas at Arlington 2004 — 2004
Grant Funding Opportunity Identification, Non-Profit/Public/Organizational Management, Continuing Education - Certification Received
Nolan Catholic High School 1990 — 1993
General Ed