National Telecommuting Institute
Industry: Non-profit organization
DescriptionNational Telecommuting Institute, Inc. is a 501 non-profit organization focused on placing Americans with Disabilities and Disabled Veterans in jobs since 1995. NTI is headquartered in Downtown Boston with virtual personnel across the United States. Headquarters: Massachusetts Founded: 1995
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National Telecommuting Institute Employees
Paws Giving Independence NFP 2009 - 2015
Paws Giving Independence NFP 2009 - 2015
National Telecommuting Institute October 2011 - October 2014
Paws Giving Independence NFP 2009 - 2014
Alpine Access November 2009 - December 2009
TEKsystems March 2004 - December 2008
RLISYS September 2002 - December 2003
Nims & Associates March 2000 - July 2002
AMS - American Management Systems March 1997 - February 2000
Skills
COBOL, CICS, JCL, SQL, DB2/SQL, DB2, Data Analysis, Customer Service, Problem Solving, Account Management, Business Analysis, Change Management, Product Development, Databases, Excel, Insurance, Integration, Microsoft Office, Testing, Mainframe, IBM Mainframe, System Design, Systems Analysis, System Testing, System Administration, Software Development, Software Design, Software Installation, Software Implementation, Enterprise Software, Software Quality..., Project Management, Management, Visio, Data Warehousing, Programming, Analysis, Oracle, Microsoft Access 2010, Data Conversion, Data Management, Database Administration, VSAM, MVS, Visual Basic, SharePoint, TSO, Software Documentation, MS Project, SDLC
Education
University of Illinois Springfield 1988 — 1990
Bachelor
Illinois Central College 1983 — 1987
Associate
FEHS
National Telecommuting Institute January 2011 - Present
American Support February 2012 - May 2013
United States Cellular February 1999 - April 2004
Albertsons August 1989 - September 2000
Skills
Call Center, Workforce Management, Contact Centers, Customer Service, Technical Support, Telemarketing, Customer Experience, Customer Retention, Data Entry, Vendor Management, Team Building, Telecommunications, Microsoft Office, Process Scheduler, Administrative..., Office Management, Operations Management, Process Improvement, Account Management, Customer Satisfaction, Sales, Training, Recruiting, Team Leadership, Troubleshooting, Telephone Skills, Fax, Outlook, Leadership, Coaching, Team Management, Inbound Marketing, Management, Microsoft Word, Employee Relations, Microsoft Excel, Contact Center..., Sales Management, Budgets, Direct Sales, Project Planning, Business Analysis, Cashiering, Change Management, Analysis, Billing Systems, Social Networking, Disabilities, Google Docs, Public Speaking
Education
Ferris State University 1975 — 1976
Graphic Arts English, English Language and Literature, General
Mt Pleasant Vocational 1973 — 1975
Graphic Arts, English Major
Corporation for National and Community Service September 2004 - Present
Internal Revenue Service March 2004 - September 2004
Centers for Medicare & Medicaid Services August 2000 - September 2004
National Telecommuting Institute September 2003 - April 2004
HUD April 2000 - August 2000
US Department of Health and Human Services August 1996 - April 2000
US Department of Health and Human Services November 1990 - August 1996
U.S. Department of the Interior, Office of Surface Mining April 1979 - January 1988
Skills
Nonprofits, Grants, Grant Writing, Volunteer Management, Program Development, Program Evaluation, Policy, Community Outreach, Community Development, Fundraising, Government, Policy Analysis, Capacity Building, Program Management, Public Policy, Research, Public Speaking, Youth Development, Strategic Planning, Community Engagement, International..., Proposal Writing
Education
James Madison University
Physical Sciences
Partners HealthCare December 2013 - Present
Senojy Entertainment January 2013 - Present
Northeast Security Inc May 2012 - November 2013
Harvard University (Through Randstad Staffing) March 2011 - November 2013
Harvard University March 2011 - November 2011
Harvard Admissions May 2010 - June 2011
Victoria's Secret November 2008 - February 2011
National Telecommuting Institute July 2007 - November 2007
ECOLAB GCS Services September 2005 - December 2005
The Sharper Image November 2003 - January 2004
Skills
Team Building, Leadership, Community Outreach, Performance Tuning, OS X, Customer Service, Audio Engineering, Management, Research, Recruiting, Microsoft Office, Public Relations, Public Speaking, Music, Songwriting, Social Networking, Social Media, Training, Music Production, Social Media Marketing, Event Planning, Teaching, Editing, Creative Writing
Education
Berklee College of Music: Junior 2004 — 2007
Professional Music. Special Emphasis on Music Business/Management and Teaching
Charter High School for Architecture and Design 2002 — 2003
Harvard University
TRICOR April 2014 - Present
National Telecommuting Institute May 2013 - October 2013
Basgall Music September 1980 - September 1988
Various September 1978 - September 1980
Skills
Accounts Payable, Accounts Receivable, Payroll, Data Entry, Excel, Government, Telephone Skills, Microsoft Office, Word, Administration, Customer Service, Research, Access, Problem Solving, PowerPoint, Customer Relations, Outlook, Supervisory Skills, Spreadsheets, Inventory Management, Documentation, Payroll Processing, Marketing, Software Documentation, Microsoft Excel, Microsoft Word, Event Planning, Leadership
Education
Colorado State University 1988 — 1990
Studied at Colorado State U, no degree
1 4 Infinity Film Company January 2014 - Present
Mainstream Pictures April 2011 - October 2014
National Telecommuting Institute September 2013 - September 2014
Penn Group December 2007 - September 2012
Lucky Duck Film Company, Inc. June 2004 - April 2011
Pride Industries, Inc. October 1986 - 2004
GLBTQ Suicide Prevention Coalition 1999 - 2001
Skills
Social Networking, Video Editing, Strategic Partnerships, Television, Commercials, Books, Writing, Public Speaking, Social Media, Film Production, Production Managment, Public Relations, Entertainment, Sales, Fundraising, Video, New Media, Video Production, Film, Producing, Comedy, Creative Direction, Digital Media, Marketing, Social Media Marketing, Budgets, Screenwriting, Feature Films, Broadcast, Marketing Communications, Advertising, Marketing Strategy
Education
Kansas Wesleyan University 2003 — 2004
MBA, Business and Ethics
Manhattan Christian College 1995 — 1997
B.S., Management and Bible Studies & Ethics
Kansas State University 1988 — 1990
NA, Business and Eonomics
Baker University 1982 — 1984
B.S., Economics and Business
abe hubert junior high, garden city, ks
Master of Business Administration (M.B.A.)
Mercer October 2013 - Present
Staples April 2012 - September 2013
National Telecommuting Institute July 2010 - January 2012
National Telecommuting Institute July 2010 - September 2010
Skills
Customer Service, Microsoft Office, Coordination, HRIS, Talent Acquisition, Taleo, Microsoft Excel, System Administration, Oracle, Kronos, Excel, Analysis, Problem Solving, Customer Relations, Microsoft SQL Server, Databases, Black Box Testing, SQL, Ad Hoc Reporting, PeopleSoft, Database Design, Adobe, Online Marketing, Word, SEO, New Business Development, Operations Management, Wordpress, Mental Health, Psychology, Counseling, Hiring
Education
University of Massachusetts at Lowell 2012 — 2014
Computer Programming, Specific Applications
Rhode Island College 2003 — 2006
Bachelor of Arts (BA), Psychology
Johnson and Wales University 1998 — 2001
Associate of Arts (AA), Business Management
Florida Career College June 2012 - Present
James P. Ashe January 2009 - June 2012
Notary 2010 - 2010
National Telecommuting Institute January 2007 - January 2009
WellCare January 2005 - January 2009
Skills
Notary Public, Microsoft Excel, Microsoft Word, PowerPoint, Medical Office..., Medical Billing & Coding, Medical Records..., Medical Terminology, HIPAA & JCAHO Knowledge, Bookkeeping & Filing, Prescription codes, Project Management, Productivity/Process..., Staff Training and..., Customer Service..., Customer Relationship..., Highly skilled in..., Management, CRM, Medical Records, System Administration, Customer Service, Office Management, Research, Team Building
Education
Florida Career College-Clearwater 2012 — 2014
Associate's degree, Health Services Administration
Florida Career College 2004 — 2005
HIBC, Medical Billing/coding, 4.0
Sinnot School 2001 — 2002
Microsoft Office Certification, MS Office Suite, 4.0
Weymouth High School
High School Diploma, 4
Huntington National Bank December 2014 - Present
Seven Step RPO December 2014 - Present
National Telecommuting Institute February 2014 - October 2014
National Telecommuting Institute August 2013 - February 2014
Windham Professionals February 2013 - August 2013
HubSpot July 2012 - October 2012
American Conversational English February 2010 - June 2012
Helpful Hands Every Event Assistance June 2006 - February 2010
Skills
Customer Service, Social Media Marketing, Public Speaking, Editing, Research, Marketing, Collections, Confidentiality, Conflict Transformation, Training & Development, Empowerment, Sustainability..., Teaching, English, International Relations, Writing, Selling
Education
University of North Carolina Greensboro 2011 — 2013
MA
University of Massachusetts Dartmouth 2009 — 2010
University of Massachusetts Boston 2006 — 2009
Oxford University 2008 — 2008
Bachelor of Science Courses
North Shore Community College 2005 — 2006
Beverly High School 2001 — 2005
West Corporation August 2013 - Present
Weirton Christian Center April 2011 - December 2013
National Telecommuting Institute September 2011 - March 2012
Weirton Area Museum and Cultural Center August 2009 - September 2011
Zee Medical Inc October 2000 - December 2003
Metropolitan Life Insurance Co January 1991 - May 1999
Bankers Life and Casualty Co January 1981 - December 1990
Self employed January 1973 - February 1981
Skills
Management, Training, Leadership, Recruiting, Customer Satisfaction, Sales Operations, Event Management, Marketing Strategy, Microsoft Excel, Microsoft Office, Music, Sales, Social Networking, Strategic Planning, Customer Service
Education
The American College 1993 — 1997
5 /10 parts completed, Insurance and Financial services
Student of "The American College 1992 — 1997
Bachelor's degree, Insurance, Financial Planning, Investment Services, and Sales Management
National Telecommuting Institute May 2010 - Present
Maxim Healthcare Services December 2008 - July 2009
Ajilon January 2008 - February 2009
GFI 2008 - 2008
Lee Hecht Harrison 2008 - 2008
WakeMed Clinical Internship - Outpatient / Spinal Cord Injury Day Treatment October 2007 - December 2007
Thera-PED's August 2007 - October 2007
Parakletos Services Incorporated May 2007 - August 2007
Therapeutic Life Center November 2005 - August 2007
Indiana University of Pennsylvania October 2004 - January 2005
Skills
Public Speaking, Customer Service, Microsoft Office, Teaching, Social Media, Editing, Microsoft Word, Coaching, Research, Data Entry, PowerPoint, Healthcare, Blogging
Education
Pitt Community College 2005 — 2007
AS, Occupational Therapy
Indiana University of Pennsylvania 2003 — 2005
N/A, Education of Persons with Hearing Loss / Deaf Education
MS CURE March 2010 - Present
A B and C Court Reporting February 2010 - Present
National Telecommuting Institute 2011 - 2012
CURE International 2010 - 2011
Home-based Creative Memories Business February 2006 - December 2010
ReserveAmerica February 2007 - February 2010
University Anesthesia Services January 1998 - January 2001
Jackie's International January 1998 - January 1998
American Heart Association January 1995 - January 1997
American Heart Association January 1992 - January 1995
Education
Hinds Community College 1998 — 2001
Computer Science
Phillips Junior College 1985 — 1987
Legal Secretary, Word Processing
Pearl High School 1984 — 1985
High School Diploma
Hinds Junior College
National Telecommuting Institute November 2013 - Present
Cerebral Palsy of Massachusetts December 2003 - Present
Crosby Benefit Systems a division of WageWorks, Inc. July 2010 - November 2013
hopeFound (Formerly The Friends of the Shattuck Shelter) November 2007 - July 2010
National Telecommuting Institute January 2006 - November 2007
Caribbean Food and Nutrition Institute November 2002 - October 2003
Skills
COBRA, Employee Benefits, Benefits, Orientation, Background Checks, Open Enrollment, FMLA, Benefits Administration, Outlook, HRIS, Word, Microsoft Office, New Hire Orientations, Employee Relations, Organizational..., Flexible Spending..., HRA, Payroll, Recruiting, Microsoft Word, Personnel Management, Administration, Onboarding, Human Resources, Interviews
Education
Northeastern University 2007 — 2009
Masters, Leadership & Human Resource Management
University of the West Indies-Mona Campus 1999 — 2002
BSc, Management/Human Resources/Social Psychology
AIDS Action Committee July 2015 - Present
AIDS Action Committee March 2010 - June 2015
National Telecommuting Institute May 2008 - December 2010
Skills
Public Speaking, Editing, Event Planning, Research, Social Media, Non-profits, Social Media Marketing, Community Outreach, Program Development, Volunteer Management, Management, Nonprofits, Microsoft Office, Fundraising, Teaching, Event Management, Outlook, PowerPoint, Community Development, Entertainment, Program Evaluation
Education
Salt Institute for Documentary Studies 2008 — 2008
Certificate, Audio Documentary Production
Emerson College
Bachelor of Fine Arts (BFA), Theatre Studies
Massachusetts General Hospital Wellman Center for Photomedicine July 2014 - August 2014
Partners In Health March 2014 - July 2014
Booz Allen Hamilton July 2012 - August 2013
The White House August 2011 - December 2011
U.S. Department of State July 2010 - August 2011
American University August 2009 - August 2010
Office of Massachusetts Senator Patricia D. Jehlen June 2010 - July 2010
Office of U.S. Senator Edward M. Kennedy May 2009 - August 2009
National Telecommuting Institute June 2008 - October 2008
Skills
International Relations, Government, Research, Foreign Policy, Strategic Communications, Analysis, Microsoft Office, Editing, Arabic, Press Releases, SPSS, Google Analytics, Newsletters, Change Management, Management Consulting, Speech Writing, Federal Government, Qualitative Research, Board Governance, Configuration Management, Microsoft Viso, Advanced Microsoft Excel, Access Database, IT Consulting, Political Risk Analysis, Governance, Grassroots Organizing, Strategy, Crisis Communications, Technical Writing, Market Research, Corporate Social..., Strategic Consulting, Political Communication, Stakeholder Engagement, Strategic Planning, Social Networking, Message Development, Quantitative Research, Photochemistry, Photodynamic Therapy, Microsoft Excel
Education
Harvard University 2013 — 2015
Post-Baccalaureate, Pre-medical Sciences
American University 2009 — 2012
B.A. International Studies, Magna Cum Laude, (Middle East/North Africa, U.S. Foreign Policy)
Holliston High School 2006 — 2008
Framingham High School 2004 — 2006
Pontifícia Universidade Católica do Rio de Janeiro, Rio de Janeiro, Brazil 2011 — 2011
International Studies, Instituto de Relações Internacionais
Jewelry Entrepreneur 2013 - Present
Online 2013 - 2014
Online 2013 - 2014
Finiti January 2010 - November 2013
National Telecommuting Institute August 2006 - January 2010
RCN 2001 - 2005
Skills
Appraisals, FHA, Condos, Investment Properties, Short Sales, Real Estate, First Time Home Buyers, REO, Single Family Homes, Foreclosures, Residential Homes, Luxury, Real Estate Development, Contract Negotiation, Real Estate Transactions, Customer Service, Title Insurance, Loss Mitigation, Referrals, Property Management, Valuation, Real Estate Financing, Investors, Apartments, Sales, Mortgage Lending, Buyers, Rentals, Credit, Sellers, Leases, Team Building, Residential Mortgages, Brokerage, Loans, Real Property, Negotiation, Home Staging, Property, USDA, Refinance, Mortgage Banking, Loan Origination, Underwriting, Buyer Representation, Selling, Relocation, Commercial Real Estate, Loan Modifications, VA loans
Education
Pitt Community College
Did not finish
Boston Children's Hospital April 2015 - Present
TCG Networks July 2014 - April 2015
National Telecommuting Institute July 2010 - July 2014
Sea Change Systems, Inc. June 2009 - March 2010
All Covered January 2008 - January 2009
Captivate Network June 2004 - December 2007
New England Financial January 2000 - December 2002
Skills
Active Directory, Group Policy, Windows Server, TCP/IP, VPN, Windows 7 Migration, Sonicwall, System Administration, Microsoft Exchange, VMware, Backup Exec, Wireless Networking, Network Security, Disaster Recovery, Servers, Symantec Endpoint..., Norton Ghost, XP, DHCP, Blackberry Enterprise..., Virtualization, Firewalls, DNS, Windows, Troubleshooting, Technical Support, Windows 7, Software Installation, Hardware, Help Desk Support, LAN-WAN, Citrix, SonicWALL
Education
Boston College 1997 — 2000
Computer Science
Catholic Memorial High School 1991 — 1995
High School Diploma, College Prep
National Telecommuting Institute November 2013 - Present
Lowe's Home Improvement January 2008 - April 2011
ABX Air, Inc. September 2006 - September 2009
The Home Depot 2002 - 2005
Zamba Solutions 2000 - 2002
Xircom 1998 - 2001
Epson America 1990 - 1994
American Training International 1988 - 1989
University of Montana August 1984 - February 1988
United States Navy May 1968 - May 1970
Skills
Customer Service, Troubleshooting, Computer Hardware, Customer Relations, Team Building, Problem Solving, Team Leadership, Program Management, Inventory Management, Word, Microsoft Office, Excel, Employee Relations, Process Improvement, PowerPoint, Windows, Change Management, Retail, Hiring, Supervisory Skills, Administration, Mentoring, Documentation, Quality Assurance, Business Analysis, Leadership Development, Coaching, Inventory Control, Outlook, Planning, Compliance, Microsoft Word, Microsoft Excel, Access, Visio, System Administration, Time Management, Sales, Software Documentation, Telecommuting, Call Centers, Tutoring, Open Office, LibreOffice, Firefox, Thunderbird, Ubuntu, SnagIt, Android, Leadership
Education
University of Montana 1983 — 1987
BA, Economics, Political Science, Math
Butte Business College 1973 — 1975
Associate of Arts (AA), Business Management, Accounting and Business Law, 4.0
United States Navy Communication Electronics & Krypto 1968 — 1970
Electronics Technician Krypto Communication, Electrical, Electronics and Communications Engineering, 4.0
Monroe College January 2015 - Present
The Hemmy Productions April 2011 - Present
Jumpstart August 2014 - December 2014
Pearl Interactive Network May 2013 - November 2013
Pearl Interactive Network July 2011 - November 2013
Pearl Interactive Network October 2012 - May 2013
National Telecommuting Institute December 2010 - July 2011
Active Staffing Services January 2007 - October 2007
National Income Life Insurance Company September 2005 - February 2006
Canaan Senior Citizen Center September 2003 - December 2003
Skills
Recruiting, Customer Service, Call Centers, Interviews, Employee Training, Public Speaking, Temporary Placement, Time Management, Applicant Tracking..., Human Resources, Telephone Skills, Social Networking, Clerical Work, Office Administration, Networking, Multi-line Phone, Onboarding, PeopleSoft, Phone Etiquette, Copying, Internet Explorer, Program Management, Clerical Skills, Team Building, Training, Customer Service..., Telephone Manner, Gmail, Leadership, Microsoft Office, Remote Desktop, Cash Register, Telephone Reception, Job Search Strategies, Screening Resumes, Database Administration, Leadership Development, Google Chrome, Strategic Planning, Coaching, Supervisory Skills, Team Leadership, Unix, Linux, Visual Basic, C++, A++, Information Security
Education
Monroe College 2015 — 2017
Master of Business Administration (MBA), Information Technology
Monroe College 2014 — 2015
Bachelor's degree, Information Technology
Monroe College 2014 — 2014
Associate's degree, Information Technology
AVON Products Inc. May 2006 - Present
National Telecommuting Institute September 2010 - March 2013
New Mexico State University August 2003 - October 2003
DATAMARK, Inc. October 2000 - October 2001
Skills
Customer Service, Microsoft Office, Microsoft Excel, Retail, Microsoft Word, PowerPoint, Merchandising, Inventory Management, Sales, Strategic Planning, Project Management, Budgets, Team Building, Team Leadership, Training, Fundraisers, Social Networking, Community Outreach, Awareness Raising, Data Entry, Marketing, Coaching, Recruiting, Leadership Development, Time Management, Event Planning, Customer Satisfaction, Teamwork, Fundraising, Direct Sales, Sales Management, Marketing Strategy, Advertising, Entrepreneurship, Online Marketing, Beauty Industry, Facebook
Education
Northcentral University 2015 — 2018
Doctoral of Business Administration, Marketing
University of Phoenix 2007 — 2009
Masters of Business Administration, Business Administration and Management, General
The University of Texas at El Paso 2004 — 2007
Bachelor of Business Administration, Business Administration and Management, General
El Paso Community College 1995 — 2003
Associate of Arts (A.A.), Music Education and General Business Administration
RedRover Company April 2015 - Present
American Home Shield April 2014 - March 2015
CommTrans November 2013 - April 2014
SMARTHINKING, Inc. July 2012 - April 2014
NWACC January 2012 - July 2013
University of Arkansas - Fort Smith August 2011 - May 2013
University of Arkansas August 2007 - July 2011
National Telecommuting Institute January 2007 - October 2008
AGNI January 2007 - May 2007
Skills
Creative Writing, Social Media, Editing, Proofreading, Training, Instructional Design, Training Needs Analysis, Oral & Written..., Interpersonal Leadership, Teaching, Persuasive Presentation..., Writing, Multitasking Skills, Critical Thinking Skills, Collaborative Problem..., Organization, Content Development, Copywriting, Copy Editing, Efficiency, Communication, Effective Prioritization, Evaluation, Professionalism, World Literature, American Literature, College Composition, Microsoft Excel, Blogging, Research, Higher Education, Public Speaking
Education
University of Arkansas at Fayetteville 2007 — 2010
Master of Fine Arts (MFA), Creative Writing
Boston University 2006 — 2007
Master of Arts (M.A.), Creative Writing
Project Starfish America February 2015 - Present
National Telecommuting Institute April 2008 - October 2008
Skills
Customer Service, Public Speaking, Microsoft Office, Management, Leadership, Sales Force Customer..., JAWS Assistive..., Google Platform Products, Event Planning, Social Media, Strategic Planning, Editing, Public Relations
Education
University of Kentucky 2011 — 2013
Masters of Vocational Rehabilitation- Counseling, 2nd year
Liberty University 2008 — 2010
Bachelor of Arts (B.A.) Multi-Disciplinary -Psychology/Sociology, Dual areas of Pyschology and Sociology
NPC International October 2012 - Present
National Telecommuting Institute October 2004 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training
Education
California State University-Sacramento
Bachelor's Degree, Mathematics
DEM Videos July 2012 - Present
National Telecommuting Institute May 2006 - June 2010
The Answer Group (TAG) May 2006 - June 2010
Skills
Visio, SharePoint, Quality Assurance, Software Documentation, Testing, Troubleshooting, Process Improvement, Technical Support, Call Center, Computer Hardware, Firefox, Windows, Training, Operating Systems, Technical Writing, SQL, TCP/IP
Education
Kaplan University 2008 — 2010
Associate's degree, Medical Transcription/Transcriptionist, 3.96
Career Development Center Evansville IN 2005 — 2005
Accounting Certificate, Accounting
RStudio, Inc. February 2014 - Present
Jaspersoft August 2012 - February 2014
1Yell March 2011 - August 2012
Tibco Spotfire December 2010 - August 2012
TIBCO Software May 2008 - November 2010
Supreme Staffing Solutions January 2008 - May 2008
National Telecommuting Institute June 2005 - January 2008
Temple University 2006 - 2007
mymovingquote.com January 2005 - March 2005
Vector Marketing February 2004 - April 2004
Skills
Enterprise Software, Strategic Partnerships, CRM, Salesforce.com, Sales, Business Development, Analytics, Business Intelligence, Lead Generation, Social Media, Marketing, Social Media Marketing, New Business Development, Direct Sales, Solution Selling, International Sales, Cold Calling, Sales Process, Product Development, Advertising, Product Marketing, Strategic Planning, Manage Client..., Business Alliances, Client Education, Client Relations Skills, R, Data Science
Education
Temple University - Fox School of Business and Management 2006 — 2007
BBA, Marketing
Suffolk University - Sawyer School of Management 2003 — 2006
marketing
Ade's Kites October 2010 - Present
Ade's Kites March 2008 - Present
Fork The Man July 2012 - July 2012
Alpine Access October 2011 - May 2012
National Telecommuting Institute October 2007 - March 2011
Goblal Intelligence January 1986 - July 1999
Skills
Small Business, Email Marketing, New Business Development, Business Planning, Business Strategy, Problem Solving, Sales Management, Customer Service, Management, Training, Data Entry, Strategic Planning, Marketing, Time Management, Social Media, Sales, Leadership
Education
College of Lake County 2007 — 2012
College of Lake County 2008 — 2010
Beginning/Intermediate/Advanced Spanish
National Telecommuting Institute, Call Center Certification 2007 — 2010
Columbia College Chicago 1998 — 2003
Columbia College Chicago 2000 — 2002
American Institute Paralegal certification 1994 — 1995
Paralegal Certificate, Legal Assistant/Paralegal
National Telecommuting Institute February 2014 - May 2014
Volunteer, greater Lowell area April 2012 - September 2012
Kronos, Inc. 2000 - 2011
Compaq Computer Corporation 1998 - 2000
Digital Equipment Corp 1995 - 1998
Hewlett Packard 1991 - 1995
Apollo Computer 1987 - 1991
United States Air Force 1972 - 1976
Skills
Project management..., Team builder, Microsoft Office, microsoft project, Windows, Social Networking, Non-profit Experience, Civic Engagement, Team Building, Certified Project..., MS Project, Process Improvement, Software Implementation, Professional Services, Integration, Vendor Management, Project Management, Management, Cross-functional Team..., Business Analysis, Agile Methodologies, Strategy, Requirements Analysis, Project Planning, Program Management, Product Development, CRM, Competitive Analysis, Software Project..., Enterprise Software, Requirements Gathering, Software Engineering, SaaS, Cloud Computing, SDLC, Business Intelligence, Product Management, Software Development, PMP, Agile Project Management, Project Portfolio..., Scrum, Business Process..., SharePoint, PMO, Business Process, Testing, Consulting
Education
University of Massachusetts 1980 — 1986
BSEE, Electronics Engineering
Worcester Industrial Technical Institution 1970 — 1972
Associates Electronics engineering, Electronics engineering
Project Management Institute
PMP, Project Management Certification
Onondaga Community College Order Entry ClerkNational Telecommuting InstituteOctober 2011 - March 2012
National Telecommuting Institute 2012 - 2012
Borders October 2008 - January 2011
Sutherland Global Services June 2009 - October 2009
Resource Center for Independent Living (RCIL) May 2006 - May 2007
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research, Report Writing, Public Speaking, Speed Reading, English, Outlook, Windows
Education
Onondaga Community College 2014 — 2017
Associate of Arts and Sciences (AAS), Health Information/Medical Records Technology/Technician
Keuka College 2001 — 2005
Bachelor's degree, Social Work/Sociology
Oswego High School 1997 — 2001
High School Diploma, English
National Telecommuting Institute September 2014 - Present
Metropolitan Nashville Public Schools November 2009 - February 2013
Metropolitan Nashville Public Schools October 2008 - November 2009
Tennessee Department of Safety September 2007 - October 2008
Tennessee Department of Safety September 2006 - September 2007
Tennessee Department of Safety February 2006 - September 2006
Skills
Human Resources, Microsoft Office, Adobe, Oracle E-Business Suite, Payroll, Finale, SmartFind Express, SearchSoft, 10 Key, Customer Service, Employee Relations, Employee Training, Employee Benefits, Training, HR Policies, New Hire Orientations, Performance Management, FMLA, Workforce Planning, Job Analysis, Personnel Management, Job Descriptions, Interviews, Compensation, Administrative..., Applicant Tracking..., Employee Handbooks, Management, Benefits Administration, Temporary Placement
Education
Austin Peay State University
MyNaturallyMe 2011 - Present
Mary Kay Idependent Consultant 2002 - Present
National Telecommuting Institute November 2010 - April 2011
J. Lodge May 2009 - September 2010
Lighthouse International March 1999 - July 2003
Education
City University of New York-Herbert H. Lehman College 2003 — 2006
BS, Accounting
Information and Design May 2002 - Present
Igenti, Inc February 2012 - April 2013
National Telecommuting Institute September 2009 - November 2011
National Telecommuting Institute September 2004 - May 2009
McKesson Health Solutions April 1998 - May 2002
Health Payment Review April 1995 - May 1998
Fidelity Investments March 1993 - March 1995
Ericsson November 1989 - March 1993
Electronic Data Systems July 1988 - November 1989
Skills
E-learning, Healthcare, Instructional Design, Documentation, Team Building, Software Video Training, Flash, Photoshop, Web Development, E-Learning, Software Documentation, Technical Writing, Databases, Leadership, Project Management, Process Improvement, Healthcare Information..., Training, Captivate, Instructor-led Training
Education
City University of New York-Queens College 1977 — 1980
BM, Music Performance
National Telecommuting Institute 2010 - 2011
Simplex Grinnell 2003 - 2007
Firemaster 1998 - 2003
Checkpoint Ltd. 1995 - 1998
Automatic Alarms Co., Inc. 1990 - 1995
Wells Fargo Alarm Services, Inc. October 1979 - January 1990
Abtel 1990 - 1990
Globe Security 1976 - 1979
Skills
Life Safety, Access Control, CCTV, Alarm Systems, Fire Protection, NFPA, IP Cameras, Fire Suppression Systems, Fire Safety, Nurse Call, Low Voltage, Fire Inspections, Security Inspections, Fire Extinguishing..., Expert Witness, Central Station..., Motorola Hardware, Notifier, Simplex, Silent Knight, Firelite, Cerberus, Edwards, FCI, Ademco, Potter, Security
Education
John F. Kennedy High School 1971 — 1975
H.S. Diploma, College prep.
Bucks County Community College
Engineering
Burlington County College
Engineering
National Telecommuting Institute September 2015 - Present
National Telecommuting Institute May 2013 - August 2015
National Telecommuting Institute December 2010 - May 2013
Skills
Recruiting, Employee Relations, Project Coordination, Coaching, Microsoft Office, Organizational..., Outlook, Customer Service, Nonprofits, PowerPoint, Public Speaking, Microsoft Excel, Microsoft Word, Social Media, Social Networking, Management, Team Building, Research, Account Management, Data Entry
Education
University of Hartford 2005 — 2010
Bachelor of Arts (B.A.), Communication, Journalism, and Related Programs
West At Home October 2014 - February 2015
Teleflora April 2014 - February 2015
Meijer Grocery Store July 2012 - August 2013
National Telecommuting Institute September 2010 - August 2013
Internal Revenue Service September 2010 - April 2012
Peoples Health Network October 2006 - July 2009
Sears Credit Central October 1992 - June 2002
Skills
Call Centers, Data Entry, Customer Service, Human Resources, Employee Benefits, Windows, Leadership, Management, Team Building
Education
McDonogh #35 High School 1984 — 1988
Diploma, basic high school
Everett Community College
Medical Transcription and Editing
Xavier University of Louisiana
National Telecommuting Institute October 2009 - Present
Virtuosant Technologies 2008 - October 2009
The Aberdeen Group - A Harte Hanks Company 2006 - 2008
KANA Software 2002 - 2006
Altaworks Corporation 2000 - 2002
Hewlett Packard 1991 - 2000
Apollo Computer 1987 - 1991
Skills
Change Management, CRM, Outsourcing, Leadership, Negotiation, Strategic Thinking, Software Development, Salesforce.com, Management, Strategy, Business Development, Cross-functional Team..., Telecommunications, Business Process..., Sales Operations, Product Development, Analysis, Business Strategy, Training, Organizational..., Team Leadership, Strategic Planning, Project Management, New Business Development, Marketing, Program Management, Consulting, Team Building, Business Analysis, Account Management, Team Management, Business Planning, Competitive Analysis, Coaching, Quality Assurance, Sales, Recruiting, Budgets, Customer Service, Executive Management, Marketing Strategy, Management Consulting, Sales Management, Vendor Management, Operations Management, Customer Satisfaction, Integration, Entrepreneurship, Process Improvement, Leadership Development
Education
Bentley University 1989 — 1992
MBA
Bentley University 1979 — 1983
BSCIS
Arlington High School
National Telecommuting Institute February 2014 - Present
National Telecommuting Institute February 2013 - January 2014
National Telecommuting Institute February 2011 - February 2013
National Telecommuting Institute February 2009 - February 2011
National Telecommuting Institute December 2005 - February 2009
National Telecommuting Institute August 2004 - December 2005
Skills
Human Resources, Organizational..., Payroll, ADP Payroll, Financial Reporting, Microsoft Office, Nonprofits, Team Building, Coaching, Onboarding, HRIS, New Hire Orientations, Background Checks, Garnishments, Microsoft Excel, Microsoft Word, Management, Outlook, Taleo, Budgeting, ADP ezLaborManager, Internal Audit, Government Contracting, Financial Audits
Education
Southern New Hampshire University 2012 — 2016
MBA, Business Administration and Management, General, Current 4.0 GPA
Allegheny College 1995 — 1999
BA, Communications
Holmes Hole Builders February 2011 - November 2012
Mergis Group September 2010 - December 2010
Edgartown National Bank February 2009 - August 2010
National Telecommuting Institute October 2007 - July 2008
Volare December 2006 - August 2007
Washington Mutual Bank March 2003 - December 2004
Skills
Payroll, Accounts Payable, Accounts Receivable, QuickBooks, Financial Reporting, Management, Customer Service, Microsoft Excel, Invoicing, Human Resources, General Ledger, Real Estate, Sales, Administrative..., Time Management, Selling
Education
University of Rhode Island
Bachelor of Science, Merchandising and Buying Operations
San Francisco State University 2004 — 2005
Fashion Merchandising
NTI/Sykes October 2014 - Present
National Telecommuting Institute October 2014 - Present
Bradshaw & Pope Co. February 2014 - April 2014
Internal Revenue Service January 2008 - June 2008
Jefferson County Clerks Office May 1993 - August 2007
Skills
Ten Key, Tax, QuickBooks, Government, Accounts Payable, General Ledger, Federal Government, Outlook, Analysis, Access, Budgets, Data Analysis, Employee Relations, Financial Accounting, Financial Analysis, Financial Reporting, GAAP, Journal Entries, Microsoft Excel, Microsoft Office, Nonprofits, PowerPoint, Supervisory Skills, Training
Education
Georgia Gwinnett College 2011 — 2014
Bachelor's Degree, Business Administration: Concentration in Accounting
Gwinnett Technical College 2008 — 2010
Associate of Applied Science (A.S.), Accounting
University of Louisville 1991 — 1995
none
Virtual, Inc. February 2014 - Present
Mass Elite 2009 - 2015
National Telecommuting Institute May 2010 - January 2014
Grandview Consulting September 2009 - August 2010
Archaeological Institute of America July 2008 - January 2010
Metro - Boston Globe Media 2007 - 2008
US Food Service May 2005 - May 2007
Boston Harley Davidson May 2004 - May 2005
Tribune Broadcasting February 2002 - May 2004
Clear Channel October 1996 - October 2001
Skills
Accounting, Administration, Payroll, Credit, Budgeting, Strategic Planning, Financial Analysis, Financial Reporting, Forecasting, Team Building, Compliance, Excel, Financial Management, Non-profits, SOX, Quickbooks, Business Planning, Analysis, Word, Business Strategy, Process Improvement, Outlook, Internal Controls, GAAP, Problem Solving, Employee Relations, Cash Flow, Customer Relations, Revenue Recognition, Managerial Finance, Microsoft Excel, Variance Analysis, Marketing, Cost Accounting, General Ledger
Education
Southern New Hampshire University 1992 — 1996
Master of Science, Accountancy
University of New Hampshire -- Peter T. Paul College of Business and Economics 1981 — 1985
B.S. in Business Administration, Business
Waltham Dental August 2012 - September 2012
Central Casting July 2012 - August 2012
Self Employed May 2009 - August 2012
Massachusetts General Hospital September 2010 - May 2011
National Telecommuting Institute September 2010 - January 2011
4Kids Productions September 2008 - December 2008
Keller Williams May 2008 - August 2008
NYU- Chemistry Department September 2007 - May 2008
NYU- Tisch Post-Production February 2007 - June 2007
Freelance September 1998 - August 2005
Skills
Editing, Screenwriting, Photoshop, Final Cut Pro, Microsoft Office, HTML
Education
New York University - College of Dentistry 2014 — 2018
DDS, General Dentistry
Harvard Extension School 2012 — 2013
Post-baccalaurate, Pre-Dentistry Studies
New York University, Tisch School of the Arts 2005 — 2009
Bachelor of Fine Arts, Film & Television Production, Animation
National Telecommuting Institute February 2008 - Present
Education
University of Massachusetts Boston 2003 — 2007
BA, Sociology
Sutherland Global Services September 2014 - Present
National Telecommuting Institute July 2012 - Present
Walgreens Specialty Pharmacy July 2005 - July 2011
Magellan Behavioral Health November 2001 - November 2002
Skills
Typing, Microsoft Office, Windows 7, Lotus Notes, Access, Accounting, Administration, Account Management, Customer Service, Data Analysis, Healthcare, Health, Insurance, Kronos, Operations, Quality, Retail, Problem Solving, Teamwork, Writing, Citrix Metaframe, Citrix, Invoicing, Microsoft Excel, PowerPoint, QuickBooks, System Administration, Accounts Payable, Data Entry, Accounts Receivable, Troubleshooting, Medical Billing, Outlook, Time Management, Spreadsheets, Databases, Microsoft Word, Team Building, Leadership
Education
University of Phoenix 2014 — 2017
Bachelor's Degree, Accounting
Sanford Brown 2000 — 2003
n/a, Accounting
Constant Contact November 2014 - Present
Constant Contact April 2013 - November 2014
Constant Contact September 2011 - March 2013
Constant Contact February 2011 - August 2011
Constant Contact August 2009 - February 2011
Constant Contact May 2009 - August 2009
Shell Oil Company March 2007 - March 2009
National Telecommuting Institute October 2005 - November 2006
Gentiva Health Services October 2003 - June 2004
Skills
Bash, Puppet, Linux, Git, JIRA, JBoss, MySQL, CentOS, Nagios, PHP, SaaS, CSS, Splunk, Change Management, Python, XHTML, Vim, OAuth, OS X, HTML5, Cacti, REST, JavaScript, Operations, ClearQuest, RightNow, API, F5, Mac OS X, Arch Linux, JSON, XML, Jenkins, Agile Methodologies, Scrum, Ubuntu
Education
University of Massachusetts Boston 2006 — 2006
Computer Science
Boston High School 1997 — 2001
Diploma, High School
PepsiCo May 2015 - Present
PepsiCo November 2012 - May 2015
Bright House Networks June 2006 - September 2012
National Telecommuting Institute November 2004 - April 2009
Priority Healthcare Pharmacy June 2001 - February 2002
UnitedHealthcare July 2000 - June 2001
HEALTH LEDER SERVICES October 1994 - October 1999
Skills
Analytics, Accounting, Accounts Receivable, Customer Service, Logistics, Financial Analysis, Medical Billing, Account Management, Transportation, Sales, Reporting & Analysis, Supply Chain, Account Reconciliation, Management, PowerPoint, Microsoft Excel, Inventory Management, Analysis, Microsoft Office, Forecasting, Time Management, Microsoft Word, Outlook, Leadership
Education
Keller Graduate School of Management 2009 — 2010
Master of Business Administration (M.B.A.), Business Administration/Accounting
DeVry University 2005 — 2009
Bachelor's Degree, Business Administration/Accounting
National Telecommuting Institute July 1997 - Present
Self Employed 2005 - 2007
Skills
Team Building, Microsoft Office, Strategic Planning, System Administration, Customer Service, Leadership, Change Management
Education
Northeastern University
Computer Science
Simmons & Ungar LLP October 2014 - Present
Karimi & Associates, PC July 2009 - August 2014
National Telecommuting Institute July 2008 - August 2009
Education
University of Massachusetts, Amherst 2003 — 2008
Bachelor of Arts (BA), Philosophy
University of Massachusetts, Amherst 2003 — 2008
Bachelor of Arts (B.A.), Philosophy
Robert Half 2015 - 2015
McKinsey & Company 2012 - 2013
Fidelity Investments 2010 - 2011
National Telecommuting Institute 2010 - 2010
A.G. Edwards & Sons 2006 - 2008
Stanford University 2005 - 2006
Skills
Financial Analysis, Investments, Microsoft Office, Market Research, Business Strategy, Microsoft Excel, Recruiting, Marketing Strategy, Management, Project Management, Strategic Planning, Sales Management, Consulting, Human Resources, Financial Services
Education
Brandeis University 2000 — 2004
B.A., Economics
Lowell High School 1996 — 2000
Goodwin Procter LLP May 2014 - Present
The Boston Consulting Group November 2013 - May 2014
National Telecommuting Institute August 2010 - October 2013
Skills
Employee Relations, Recruiting, Benefits Administration, HRIS, Organizational..., Coaching, Outlook, Change Management, Customer Service, Conflict Resolution, PowerPoint, Payroll, Employee Benefits, Onboarding, Microsoft Excel
Education
University of Miami - School of Business 2006 — 2010
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
National Telecommuting Institute August 2010 - January 2011
National Telecommuting Institute August 2010 - January 2011
Education
Columbia College Chicago 2004 — 2009
Music Business
Columbia College
Bachelor of Arts, Arts Entertainment and Media Management; Music Business Management
Hughes Aircrart/Hughes Training, Inc Customer ServiceNational Telecommuting InstituteFebruary 2006 - Present
National Telecommuting Institute February 2006 - Present
Skills
Microsoft Office, Data Entry, Customer Service, Coaching, Call Centers, Outlook, Inventory Management, Nonprofits, System Administration, Microsoft Word, Time Management, Teamwork, Administration, Employee Relations
Education
Bluefield State College 1974 — 1976
Associate's degree, Electrical and Electronics Engineering
Cengage Learning June 2014 - February 2015
National Telecommuting Institute June 2013 - June 2014
Zipcar June 2012 - July 2012
C Space January 2012 - June 2012
T-Mobile October 2010 - November 2011
Dayton Gastroenterology, Inc May 2010 - September 2010
Big Sister Association of Greater Boston June 2009 - May 2010
Skills
Human Resources, Recruiting, Customer Service, Outlook, Sourcing, Administrative..., Event Planning, Data Entry, Benefits Administration, Onboarding, New Hire Orientations, Employee Relations, Organizational..., HRIS, Salesforce.com, Screening Resumes, Leadership Development, Time Management, Marketing, Project Management, Payroll, Interviews, Jobvite, ADP, Taleo, SharePoint, FMLA, E-Verify, Exit Interviews
Education
Emmanuel College 2011 — 2013
Master of Science, Human Resource Management
Northeastern University
Bachelor of Science (B.S.), Psychology
National Telecommuting Institute June 2012 - Present
Aetna May 1985 - September 2009
Skills
HMO, Medicare, Healthcare, Managed Care, Medical Terminology, Health Insurance, Claim, Health Policy, Insurance, Outlook, Call Center, Provider Relations, HIPAA, Customer Service, Team Building, Network Development
Education
Ivy Tech Community College 1980 — 1982
58 credit hours, Computer Science
Ball State University 1977 — 1977
Attended 1 quarter, Elementary Education and Teaching
NTI Ins. September 2008 - Present
National Telecommuting Institute October 2000 - August 2008
Skills
Microsoft Office, Engineering, Windows Server, Project Management, Active Directory, Virtualization, TCP/IP, Cisco Technologies, Technical Support, Customer Service, C, C++, Broadband Networks, Wireless Broadband, Cable Broadband, Digital Cable, Microsoft Project, Microsoft Excel, Microsoft Technologies, Comcast..., Virtual Teams, Research, Networking
Education
San Francisco State University
E & W Heating and Cooling August 2012 - Present
E & W Heating and Cooling August 2012 - Present
National Telecommuting Institute June 2009 - August 2012
The Home Depot June 2006 - March 2007
RadioShack September 2005 - December 2005
Skills
Salesforce.com, Cognos, Microsoft Office (Word,..., Oracle, CRM, SalesGenie, Sales, Microsoft Office, Marketing, Sales Operations, Customer Service
Education
DeVry University 2010 — 2012
Technical Management, Health Services Management, 3.48
EverStaff November 2012 - June 2013
National Telecommuting Institute September 2008 - November 2012
National Telecommunications Institute September 2008 - March 2010
Hair Stylist December 1989 - September 2008
JPMorgan Chase November 1998 - February 2001
The Bryden Place February 1998 - November 1998
Skills
E-commerce, Virtual Assistance, Exceptional Listener, Conflict Resolution, Customer Oriented, Bookkeeping, Collections, Purchase Orders, Order Processing, Loan Origination, Loan Modifications, Accounts Payable, Accounts Receivable, Mortgage Underwriting
Education
Franklin University 2008 — 2012
MBA
Franklin University 2009 — 2010
BA Business Management and HRM, Business management and Human Resources Management, 3.5
Columbus State Community College
A.A.S, Business Management
NTI October 2008 - December 2012
National Telecommuting Institute 2008 - 2012
Education
The University of South Dakota 1979 — 1980
Master's program, Environmental Chemistry
Mount Marty College 1974 — 1977
Bachelor of Arts (B.A.), Chemistry
National Telecommuting Institute November 2011 - Present
Skills
Microsoft Office, Microsoft Excel, Quality Assurance
Education
Salve Regina College, Newport, RI 1978 — 1980
Bachelor's degree, Social Work and Pschology
Community College of Rhode Island 1976 — 1978
Liberal Arts and Sciences/Liberal Studies
Sneakers Corporation September 2011 - Present
Campbell's Consulting Agengy January 1999 - December 2011
Thea Bowman Leadership Academy August 2009 - August 2010
National Telecommuting Institute September 2008 - January 2009
Family Matters Institute October 2006 - April 2007
Skills
Event Planning, Broadcast Television, Computer Proficiency, Data Entry, Data Analysis, IT Solutions, Organizational..., Public Speaking, Educational Technology, Elementary Education, Film Production, Property Management, Renovation, Sales, Time Management, Customer Service, Budgets, Editing, Strategic Planning, Teamwork, Retail, Microsoft Office, Microsoft Word, Management
Education
Indiana University-Northwest Bachelor of Arts Organizational Communication 1999 — 2004
Bachelor's Degree, Organizational Communication, General
University of South Alabama
Second Bachelors Degree, Radio and Television Broadcasting Technology/Technician