Nationwide Insurance Company
Nationwide Mutual Insurance Company and affiliated companies is a group of large U.S. insurance and financial services companies based in Columbus, OH. The company also operates regional headquarters in Des Moines, IA; San Antonio, TX; Gainesville, FL; Raleigh, NC; Sacramento, CA, and Westerville, OH. Customer service: 00 1 877-669-6877 Number of employees: 32,110 Headquarters: Columbus, Ohio, United States CEO: Stephen R Rasmussen (Feb 2009–) Revenue: 46.5 billion USD (2017) Subsidiaries: Allied Insurance, Nationwide Private Client,
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Nationwide Insurance Company Employees
Safeway Foundation June 2011 - Present
Better Homes and Gardens Mason McDuffie October 2010 - June 2011
RMS November 2000 - January 2008
Atlantic Mutual Insurance Company January 1996 - November 2000
AIG January 1995 - December 1995
Nationwide Insurance Company January 1991 - December 1994
Skills
Competitive Analysis, Management, Public Speaking, Marketing Strategy, Social Networking, Social Media, Database Applications, Multi-Line Commercial..., Underwriting Marketing
Education
California State University-Fresno 1987 — 1989
Bachelor of Arts, Journalism; an emphasis in Advertising
Mary Kay Cosmetics August 2012 - Present
Nationwide Insurance Company 2012 - 2013
Nationwide Insurance Company 2006 - 2012
Nationwide Insurance Company 2004 - 2006
Skills
SDLC, Skin Care, Cosmetics, Makeovers, Fragrance, Glamour, Gift Baskets, Beauty Industry, Gifts, Makeup Artistry, Skin Care Products, Bridal Showers, Home Based Business, Skin, Acne, Microdermabrasion, Cosmetology, Spa, Personal Care, Parties, Hair Care, Personal Shopping
Education
Capital University
Bachelor of Arts, Human Resources Management, 3.9
Marion Technical College
Associate Degree, Business Administration and Management, General
Marion Technical College
Associate Degree, Office Management
Pleasant High School
General
Nationwide Insurance Company November 2012 - Present
Tilton Beach Enterprises Inc 2002 - 2011
Tilton Insurance Ageny Grp/Allstate 1988 - 2001
Skills
Property & Casualty..., Insurance, Life Insurance, Customer Service, Team Building, Health Insurance, Training, Lotus Notes, Sales, Customer Satisfaction, Risk Management, Microsoft Office, Customer Retention, Leading Positive...
Education
Anne Arundel Community College
Anne Arundel Community College
JPMorgan Chase & Co. March 2015 - Present
Nationwide Insurance Company January 1990 - Present
Nationwide Insurance January 2004 - June 2009
Nationwide Financial July 2009 - 2009
Nationwide Financial 2000 - 2004
Gates McDonald Company January 1997 - January 2000
Nationwide Insurance January 1995 - January 1997
Nationwide Insurance January 1992 - January 1995
Nationwide Insurance January 1990 - January 1992
Comptex, Inc January 1988 - January 1990
Skills
Disaster Recovery, Software Development, Security, Information Security, System Administration, Servers, SDLC, Data Warehousing, Leadership, Agile Methodologies, Process Improvement, Enterprise Software, Enterprise Architecture, Change Management, IT Management, IT Strategy, Information Technology, PeopleSoft, Quality Assurance, Requirement..., Requirements Analysis, Test Automation, Vendor Management, Software Quality...
Education
Capital University 1993 — 1995
MBA, Business
The Ohio State University Fisher College of Business 1983 — 1988
BS, Management Info Systems
IBM Global Business Process Services December 2012 - March 2014
Horace Mann March 2009 - November 2012
Nationwide Insurance Company April 2006 - March 2009
St. Paul Travelers Insurance Company July 2005 - April 2006
Allstate Insurance Company August 2001 - July 2005
International Business Machines, Inc June 2000 - August 2001
United States Environmental Protection Agency August 1998 - June 2000
Skills
Insurance, Claim, Property & Casualty..., Business Analysis, Process Improvement, Training, Leadership, Claims Management, Strategy, Workers Compensation, Management, Negotiation, Underwriting, Risk Management, Performance Management, Construction, Commercial Insurance, Project Management, Liability, CRM, Casualty, Legal Liability, Commercial Lines, Outsourcing, General Insurance, Customer Service, Leadership Development, Quality Assurance, Guidewire, SDLC, Requirements Gathering, PMO, Management Consulting, Requirements Analysis, Test Management, Test Strategy, Test Cases, Testing, Regression Testing, Business Process Mapping, Business Process..., Business Intelligence..., Agile & Waterfall..., Team Leadership, Analysis, Consulting, Visio, SharePoint, Vendor Management, Program Management
Education
Capella University 2014 — 2017
DBA, Strategy and Innovation
North Carolina Central University 1998 — 2000
MPA, Public Adminsitration
North Carolina Central University 1998 — 2000
MIS, Information Science
North Carolina Central University 1990 — 1994
BA, Political Science
Nationwide Insurance Company March 2014 - Present
Nationwide Insurance March 2013 - March 2014
Nationwide Insurance September 2011 - March 2013
The Standard January 2009 - September 2011
Evergreen Interpreting Services January 2007 - January 2009
Skills
Customer Service, Microsoft Office, Leadership, Liability, Claim, Sales, Insurance, Spanish, Medical Terminology, Policy, Management, Employee Benefits, Diversity & Inclusion, Casualty, HIPAA, Underwriting, Risk Analysis, Agency Relations, Property & Casualty...
Education
Colorado State University 2001 — 2005
Bachelor of Arts (B.A.), Spanish Language and Literature
PlainsCapital Bank (& First National Bank of Edinburg) 2005 - 2014
Northeast Independent School District January 1999 - January 2005
Medport, Inc January 2001 - January 2003
Challenger’s Border Express, Inc January 1996 - January 1999
Nationwide Insurance Company January 1992 - January 1996
Resolution Trust Corporation January 1990 - January 1992
Ancira Enterprises, Inc January 1986 - January 1988
First City Bank-Houston, N.A. (FCBH) and First City Bank-Dallas (FCBD) 1979 - 1985
National Bank of Commerce January 1973 - January 1977
Skills
Portfolio Management, Loans, Finance, Credit, Mergers & Acquisitions, Management, Leadership, Business Development, Commercial Lending, Banking
Education
Baylor University 1978 — 1979
Masters of Business Administration; Bachelors of Business Administration, Business Administration and Management, General, 3.8
Sam Houston State University 1971 — 1973
Bachelor of Business Administration (B.B.A.), Finance and Economics, 3.75
Obsidian Entertainment June 2015 - Present
Zoic Studios May 2015 - June 2015
DIGITAL Hearts USA Inc. November 2014 - June 2015
Red 5 Studios June 2014 - August 2014
NYPD Pizza Delicatessen December 2010 - May 2012
Nationwide Insurance Company May 2006 - August 2008
Dreyer's Grand Ice Cream July 2004 - November 2005
VONS July 2002 - May 2003
Skills
Maya, Zbrush, Photoshop, Illustrator, Premiere, After Effects, Microsoft Office, Soundbooth, Graphic Design, 3D Modeling, Customer Service
Education
California State University-Fullerton 2010 — 2013
Bachelor of Fine Arts (B.F.A.), Entertainment Art, Animation
Nationwide Mutual Insurance April 2014 - Present
Nationwide Insurance April 2012 - Present
Nationwide Insurance June 2011 - March 2012
Nationwide Insurance April 2010 - May 2011
Nationwide Insurance Company 2000 - 2011
Skills
Process Management, Six Sigma, Release Management, Insurance, Property & Casualty..., Visio, Process Improvement, Clarity, Quality Assurance, ITIL, SharePoint, Software Development, Management, Quality Center, Testing, Business Analysis, Project Management, Data Analysis
Education
Trinity College, Burlington, Vermont 1982 — 1990
BS, Business
Champlain College 1972 — 1974
Associate of Science (A.S.), Compuer Science
An MVP Agency, Inc August 2006 - Present
Nationwide Insurance Company 2006 - 2013
Natiowide Insurance November 1994 - July 2006
Skills
An MVP Agency is..., Property & Casualty..., Commercial Insurance, Homeowners, Insurance, Umbrella Insurance, Liability, Workers Compensation, Legal Liability, Casualty, Term Life Insurance, Commercial Lines, Whole Life, Inland Marine, Professional Liability, Renters, Casualty Insurance, Team Building
Education
Allegany College of Maryland
Legal Assistant/Paralegal
Fort Hill High School
General Motors July 2014 - Present
Macomb County Government (Martha T Berry MCF) January 2014 - July 2014
Flagstar Bank October 2012 - January 2014
Modis June 2011 - September 2012
Nationwide Insurance Company August 2003 - April 2010
Nationwide Insurance Company June 2001 - August 2003
Skills
Employee Relations, Workers Compensation, Project Management, Applicant Tracking..., Performance Management, Talent Acquisition, Recruiting, Human Resources, Workforce Planning, Conflict Resolution, Change Management, Onboarding, College Recruiting, Talent Management, Leadership Development, Management, Succession Planning
Education
Michigan State University 1991 — 1996
Business Management/Human Resources
Eastern Michigan University 2003 — 2003
SHRM Learning System Certification
MSD Oncology October 2010 - Present
Schering-Plough Pharmaceuticals January 2002 - March 2010
Philip Morris International April 1999 - January 2002
Nationwide Insurance Company October 1997 - April 1999
ROADWAY PACKAGE SYSTEM October 1995 - October 1997
Skills
Managed Care, Multi-channel Marketing, Pharmaceutical Sales, B2B, Cardiology, Territory Management, Sales Operations, Urology, Hospitals, Sales Presentations, Leadership, Selling Skills, Sales Force Development, Medical Devices, Pharmaceutical Industry, Selling, Sales, Sales Process, Healthcare, Marketing, Product Launch, Sales Effectiveness, Capital Equipment
Education
Florida Agricultural and Mechanical University 1987 — 1992
Bachelor of Science, Business Economics
Nationwide Insurance April 2015 - Present
Nationwide Insurance June 2011 - Present
Nationwide Insurance Company November 2010 - June 2011
Nationwide Insurance August 2009 - November 2010
Nationwide Insurance June 2008 - August 2009
Nationwide September 2006 - June 2008
KeyBank 2004 - 2006
Skills
Succession Planning, Organizational..., Performance Management, Talent Management, HRIS, Talent Acquisition, Onboarding, Project Planning, Change Management, Process Improvement, Project Management, Management, Organizational..., Human Resources, Leadership, Recruiting, Training
Education
Cleveland State University 1996 — 1998
Bachelor of Business Administration, Management & Labor Relations
University of Cincinnati 1993 — 1996
Finance
Socorro Entertainment Center March 2012 - Present
Nationwide Insurance Company December 1998 - January 2007
Mayfield and Perrenot Law Firm September 1992 - May 1996
Skills
Security Operations, Private Investigations, Workplace Violence, Counterterrorism, Personal Protection, Close Protection, Enforcement, Crime Prevention, Criminal Investigations, CCTV, Access Control, Interrogation, Patrol, Security Audits, Internal Investigations, Force Protection, Asset Protection, Bomb Threat Management, Improvised Explosive..., CDC Mass Antibiotic..., Incident Response to..., Department of Homeland..., Border Security and..., Law Enforcement, Public Safety, Criminal Justice, Policy, Homeland Security
Education
Sul Ross State University 1996 — 1998
Bachelor of Science (BS), Criminal Justice/Law Enforcement Administration
The University of Texas at El Paso 1991 — 1994
Criminal Justice and Corrections
El Paso Community College 1990 — 1994
Criminal Justice and Corrections, Dean's List
Dicks Sporting Goods June 2012 - Present
California State University, Fullerton March 2011 - Present
California State University, Fullerton July 2008 - 2013
Safequest Insurance June 2010 - February 2011
Safe Quest Insurance Company June 2010 - February 2011
Nationwide Insurance January 2009 - January 2010
Nationwide Insurance Company January 2009 - January 2010
Pacific Sun Wear Clothing Company June 2007 - January 2009
Skills
Communication, Problem Solving, Positive Team Player, Organizational..., Biology, Cell Biology, Anthropology, Project Planning, Spanish, Molecular Biology, Customer Service, PowerPoint, Science, Research, Microsoft Office, Grant Writing, Public Speaking, Data Analysis, Teaching
Education
California State University-Fullerton 2014 — 2016
Master's Degree, Biology/Biological Sciences, General
California State University-Fullerton 2008 — 2013
Bachelor of Applied Science (BASc), Cell Biology and Anatomy
California State University-Fullerton 2008 — 2013
Bachelor of Applied Science (B.A.Sc.), Biology
Mountain State Clinical Research January 2012 - Present
Nationwide Insurance Company 2000 - 2011
Skills
Healthcare, Customer Service, Microsoft Excel, Outlook, Microsoft Word, Office Management, Research, Data Entry, Microsoft Office, Administrative..., Medical Terminology, Telephone Skills, Administrative..., Clinical Trials, Office Administration, Event Planning, Sales, PowerPoint, Clinical Research, Insurance, Receptionist Duties, Filing, Appointment Scheduling, Fax, Medical Records, GCP, Regulatory Submissions, ICH-GCP, HIPAA, Informed Consent, Accounts Receivable, Shipping & Receiving, International &..., Purchasing
Education
Fairmont State University
Associate's degree, Business
SECURA Insurance August 2014 - Present
Nationwide Insurance Company July 2013 - August 2014
Erstad & Riemer, P.A. October 2010 - July 2013
Erstad & Riemer, P.A. January 2009 - October 2010
Riverport Insurance Company May 2008 - January 2009
Skills
Legal Research, Westlaw, Legal Writing, Litigation, Courts, Civil Litigation, Mediation, Appeals, Hearings
Education
University of St. Thomas School of Law 2007 — 2010
Doctor of Law (JD)
Concordia College 2003 — 2007
Bachelor of Arts (B.A.), English Print Journalism and Political Science
Allstate September 2014 - Present
New Orleans School of Cooking August 2012 - Present
Monte Carlo Productions/Good Fellahs Gaming October 2011 - Present
Elevated Events/AllState Promo February 2011 - Present
Premier Hospitality Solutions April 2012 - September 2012
Nationwide Insurance Company May 2005 - July 2011
Sake Sushi August 2008 - November 2010
Skills
Customer Service, Sales, Recruiting, Retail, Selling, Teamwork, Telephone Skills, Social Media, Marketing, Social Media Marketing, Marketing Communications, Team Building, Fundraising, Leadership Development, Clerical Skills, Office Management, Corporate Events, Entertainment
Education
Crescent City Bartending School 2011 — 2011
Gaming, 3.6
Houston High 1997 — 2011
General, 3.0
Nationwide Insurance Company January 2013 - Present
Market Monsters Ink August 2012 - March 2013
Riverstone Residential Group February 2010 - February 2012
Hickory Springs Manufacturing Company May 1995 - September 1999
Skills
Marketing, Negotiation, Contract Negotiation, Online Advertising, Strategic Planning
Education
Catawba Valley Community College 1997 — 1997
Nationwide Insurance Company July 2004 - Present
State Farm Insurance November 1999 - June 2004
State Farm Ins November 1999 - June 2004
Skills
Management, Property & Casualty..., Life Accident & Health..., AHIP, Commercial Insurance, Casualty, Liability, Insurance, General Insurance, Commercial Lines, Legal Liability, Umbrella Insurance, Homeowners, Life Insurance, Claim, Term Life Insurance, Workers Compensation, Underwriting, Professional Liability
Education
Bryant & Stratton College - Main Syracuse 1998 — 1999
Associate's Degree, Business Administration and Management, General
Solvay High School 1994 — 1997
Nationwide Insurance Company May 2012 - Present
Education
Franklin University 2008 — 2011
Master's degree
Jawaharlal Nehru Technological University 2004 — 2008
Bachelor's degree, Electronic and Communication Engineering
Nationwide Insurance Company December 2002 - Present
Skills
Bilingual-English/Spanis..., Leadership Development, Coaching, Public Speaking, Management, Time Management, Property & Casualty..., Microsoft Excel
Education
Ashford University
Plexus Worldwide, Inc. October 2014 - Present
Re/Max Connected July 2014 - Present
The 803 Show on Z93.1FM - The Lake March 2014 - Present
ERA Wilder Realty February 2013 - July 2014
SC Homes & Land Realty September 2012 - February 2013
CSC January 2012 - August 2012
Nationwide Insurance July 2005 - December 2011
Nationwide Insurance Company July 2003 - July 2005
Jeff P. Duval State Farm Insurance February 2001 - July 2003
Skills
Insurance, Liability, Claim, Negotiation, Real Estate, Customer Service, Real Estate Transactions, Negotiating, Inside Sales, Real Estate - New..., Online Marketing, First Time Home Buyers, First Time Home Sellers, Relocation Buyers, Buyer Representation, Social Media Marketing, Public Relations, Real Estate -..., Marketing, Subrogation, Investment Properties
Education
Gardner-Webb University 1996 — 2000
BA, Communication Studies with minor in Public Relations
Wren High School 1993 — 1996
High School Diploma
Self-employed August 1989 - Present
Nationwide Insurance Company June 1984 - August 1988
Skills
Founder of The..., Customer Service, Management, Small Business, Marketing, Networking, Live Events, Office Administration, Confidentiality, Microsoft Office, Social Media Marketing, Marketing Strategy, Administrative..., Wedding Planning, Corporate Events, Office Management, Project Planning, Advertising, Public Speaking, Microsoft Publisher, Event Producing, Event Management, Travel Arrangements, Marketing Communications, Social Media, Private Events, Calendars, Venue Management
Education
Bryant and Stratton College-Main Syracuse 1984 — 1987
Associate of Science (A.S.), Occupational Studies Executive Secretarial Science, 2007 Business Administration
Diocesan Educational Campus 1973 — 1977
Snotherly Insurance Agency December 1998 - Present
Snotherly Insurance Agency December 1991 - Present
Nationwide Insurance Company December 1988 - Present
Skills
Commercial Insurance, Insurance, Property & Casualty..., Fixed Annuities, Term Life Insurance, Workers Compensation, Legal Liability, Liability, Casualty, Homeowners, Customer Service, Health Insurance, Commercial Lines, Long-term Care, Commercial Real Estate, Disability Insurance, Underwriting, Umbrella Insurance, Risk Management, Life Insurance, Professional Liability, Small Business, Budgets, Strategic Planning, General Insurance, Casualty Insurance
Education
East Carolina University 1979 — 1984
BS, Urban and Regional Planning
East Carolina University 1979 — 1984
BS Urban and Regional Planning
Ameriprise Auto and Home Insurance January 2013 - Present
Ameriprise Auto and Home Insurance January 2013 - Present
Ameriprise Auto and Home Insurance January 2013 - Present
Ameriprise Auto and Home Insurance January 2013 - Present
Nationwide Insurance January 2009 - Present
MTB Trading Academy, LLC January 2007 - January 2011
Allied Insurance Company January 2005 - December 2008
Nationwide Insurance Company January 1999 - December 2004
Nationwide Insurance Company January 1997 - January 1999
Nationwide Insurance Company January 1994 - January 1997
Skills
Adjusters, Professional Liability, Reinsurance, Mediation, Employment Practices..., Marine Insurance, Process Improvement, Loss, Dispute Resolution, Automobile Liability, Commercial Litigation, Homeowners Liability, Liability
Education
St. Joseph's University 1991 — 1995
Master of Business Administration (M.B.A.), Management
Amherst College
Bachelor of Arts (B.A.), Sociology and English Literature
Voya Financial April 2015 - Present
Lincoln Financial Group November 2014 - April 2015
MassMutual Financial Group December 2010 - November 2014
Modis Columbus November 2010 - December 2010
B and R Consulting, Incorporated January 2007 - November 2010
Franklin Computer Services Group January 2007 - September 2010
Cardinal Health January 2006 - January 2007
Quick Solutions Incorporated January 2005 - January 2006
Nationwide Insurance Company January 1999 - January 2004
Nationwide Insurance Company January 1996 - January 1999
Skills
Project Management, Project Planning, SDLC, MS Project, Management, Leadership, Business Process, Training, Analysis, PMO, Testing, IT Service Management, Budgets, Contract Negotiation, Strategy, Telecommunications, Program Management, Business Process..., Project Portfolio..., Vendor Management, IT Strategy, Team Building, Business Intelligence, IT Management, Project Delivery, Strategic Planning, Process Improvement
Education
Project Management Institute 2003 — 2003
PMP, Project Management Professional
Franklin University 1999 — 2001
MBA, Executive Management
Saint Leo University 1997 — 1999
BA, Business Management
Columbus State Community College 1987 — 1989
Associate of Arts, Business Management
Stir Up the Gift 2011 - Present
Nationwide Insurance Company May 1988 - March 2012
Miller Funeral Home 1986 - 2005
Nationwide Insurance 1999 - 2000
Skills
Creative Writer, Policy Analysis, Outstanding Customer..., Diversity Training, Problem Solving, Acting, Public Speaking, Underwriting, Customer Service, Curiosity, Social Networking, Motivational Speaking, Storytelling, Theatre, Training, Social Media, Community Outreach, Creative Writing
Education
Ashford University 2011 — 2013
Business Administration and Management, General
Mary Baldwin College 2006 — 2007
Undergraduate, Business Administration and Management, General
Central Virginia Community College 1997 — 2000
General Studies
Wellmark Blue Cross and Blue Shield July 2014 - Present
Nationwide Insurance Company June 2013 - July 2014
The Iowa Barnstormers January 2013 - July 2013
Dahl's Foods May 2006 - June 2013
Education
Grand View University 2011 — 2013
Business Management, Senior
Des Moines Area Community College 2009 — 2011
Associate of Arts (A.A.)
Farmers Insurance January 1994 - Present
Marsh & McLennan Companies, Inc. 1990 - 1994
Nationwide Insurance Company 1984 - 1990
Skills
Property & Casualty..., Commercial Insurance, Casualty, Insurance, General Insurance
Education
Brigham Young University
Pfizer September 1992 - Present
Pfizer September 1992 - Present
Nationwide Insurance Company March 1992 - September 1992
Metropolitan Insurance Company March 1990 - January 1992
METROPOLITAN INSURANCE COMPANY October 1987 - January 1992
Metropolitan Property and Casualty Insurance Company October 1987 - March 1990
Skills
Managed Care, Sales Management, Territory, Pharmaceutical Sales, Hospitals, Pain Management, Orthopedics, Strategic Planning, Market Analysis, Orthopedic, Sales Operations, Cardiology, Hospital Sales, Urology, Sales, Neurology, Pulmonology, Pharmaceutical Industry
Education
UOP, Sacramento 2002 — 2004
MBA, Business Administration and Management, General
California State University-Sacramento 1985 — 1987
B.S, Marketing
Nationwide Insurance Company - Finance Shared Services April 2008 - July 2009
Nationwide Insurance Company- Finance Shared Services July 2005 - April 2008
Nationwide Insurance June 1999 - July 2005
Nationwide Insurance Company February 1997 - June 1999
Nationwide Insurance Company March 1986 - February 1997
Nationwide Insurance Company October 1985 - March 1986
Education
Insurance Institute of America
Associates, Insurance Accounting and Finance (AIAF)
Franklin University 1975 — 1979
Bachelors of Science Business Administration, Business Administration, Minor in Accounting
AAA Missouri July 2014 - Present
Nationwide Insurance Company July 2006 - October 2013
USAA October 2001 - July 2006
Skills
Litigation Management, Inland Marine, Umbrella Insurance, Xactimate, Management, Claims Resolution, Liability Analysis, Homeowners, Workers Compensation, Claims Handling, Claim Investigation, Professional Liability, Legal Liability, Commercial Lines, Subrogation, Property Damage, Property, Property Claims, Catastrophe, Claims Management, Training, Leadership, Team Building, Commercial Insurance, Liability, Claim, Underwriting, Casualty, Property & Casualty..., Insurance, Casualty Insurance
Education
Auburn University at Montgomery
BS, Business
Deborah H. Harris, Attorney at Law, LLC January 2007 - Present
Larry Hanna & Associates 2007 - Present
Liberty Mutual Insurance Company July 1988 - December 2006
Nationwide Insurance Company 1988 - 1998
Long, Weinberg, Ansley & Wheeler 1985 - 1988
Skills
Workers Compensation, Civil Litigation, Legal, Work Injuries, Trial Practice, Depositions, Hearings, Trials, Courts, Liability, Commercial Litigation, Claim, Employment Law, Dispute Resolution, Legal Writing, Legal Assistance, Job Search, Employment, Injury, Injury Prevention, Traumatic Brain Injury, Trauma, Risk Assessment, Work Ethic, Job Descriptions, Estate Planning, Construction Law, Family Law, Wills, Criminal Defense, Bad Faith, Legal Advice, Accident, Bankruptcy, Litigation Management, Elder Law, Class Actions, Corporate Law, Criminal Defense Lawyer, Litigation Support, Professional Malpractice, Subrogation, Workers' Compensation..., White Collar Criminal..., Administrative Law, Criminal Law, Toxic Tort, Legal Issues, Westlaw, Defense
Education
Emory University School of Law 1982 — 1985
J.D. 1985, law
Loyola University New Orleans 1975 — 1977
B.A. 1977, journalism - TV communications
Darlington School 1966 — 1972
High School diploma
CCI Communications 2003 - 2009
TruServ Corporation January 1997 - January 2003
Colonial Insurance (Nationwide Insurance) January 1996 - January 1997
Nationwide Insurance Company January 1993 - January 1996
Education
ICM School of Business 1991 — 1992
Associates, Specialized Business Travel & Tourism Management
Butler Community College
currently attending
Nationwide Insurance Company October 2012 - January 2014
HJ Diamonds II Generation January 2010 - March 2012
Merle Norman Cosmetics January 2010 - March 2012
HJ Diamonds,Inc June 1993 - January 2012
Merle Norman Cosmetics January 1998 - January 2010
Federal Replacement of North C June 1993 - January 2010
Skills
Sales, Administrative, Microsoft Excel, Customer Service, Customer Engagement, Jewelry, Fine Jewelry Sales, Ownership, Phone Etiquette, Customer Satisfaction, Cosmetics, Skin Care, Makeup Artistry, Office Management, Luxury Goods, Microsoft Word, Beauty Industry, Telephone Skills, Data Entry, Retail, Retail Sales, Administrative Work, Small Business, Marketing, Life Insurance, Homeowners, Social Networking, Direct Sales, Insurance, Term Life Insurance, Commercial Lines, Whole Life, Spreadsheets, Property, Invoicing, Business Communications, Inventory Management
Education
Forsyth Technical Community College 2011 — 2012
Medical Secretary
Surry Community College 2002 — 2002
Forbush High School 1990 — 1993
Twenty First Century Communications September 2012 - Present
Nationwide Insurance Company June 2010 - September 2012
State Farm Insurance Company January 2003 - January 2010
CIGNA Healthcare January 2001 - January 2003
Fifth-Third Bank January 1999 - January 2001
Skills
Customer Service, Highly detail oriented, Ten Key, Microsoft Office, Microsoft Excel, Microsoft Word, Access, Negotiation, Insurance, Management, Communication Skills, Telephone Triage, Human Resources, Teaching
Education
Mount Vernon Nazarene University 2011 — 2013
Master of Business Administration (M.B.A.), Organizational Management, 3.6
Franklin University 2005 — 2007
Bachelors Degree of science, Business Administration, 3.4
Groveport Madison High School 1995 — 1997
High school diploma, General Studies
Cisco Systems October 2012 - Present
Mercury Z August 2010 - October 2012
Crossroads Nissan March 2009 - October 2009
Performance BMW May 2008 - March 2009
Nationwide Insurance Company November 2006 - May 2008
Fred Anderson Toyota January 2000 - November 2006
Skills
Network Engineering, Router Configuration, Routing Protocols, Solution Implementation, TCP/IP, Subnetting, VLAN, VLSM, OSI Model, Internet Troubleshooting, Customer Service, Customer Satisfaction, Switches, Routers, Firewalls, MPLS, Cisco Routers, BGP, CCNA, Networking, Troubleshooting, Cisco IOS, Wireless Networking, Cisco Technologies, Ethernet, LAN-WAN, ATM networks, Frame Relay, CompTIA, Routing, OSPF, IP, VPN, Cisco Nexus, Network Administration, EIGRP, Juniper
Education
East Carolina University 1992 — 1997
Information Technology
Guilford College 1990 — 1991
Science Teacher Education/General Science Teacher Education
NC State University
Nationwide Insurance April 2006 - Present
Nationwide Insurance Company 2006 - Present
Skills
Casualty, Process Improvement, Claim, Property & Casualty..., Claims Management, Liability, Insurance
Education
Capital University - School of Management 2006 — 2009
BA, Business Management
Groove Web Marketing June 2011 - Present
W Herndon Consulting February 2008 - Present
Equity Insurance Partners 2008 - 2009
Nationwide Insurance Company June 2005 - February 2008
GEICO February 2003 - June 2005
Independent Title and Abstract Services December 1999 - February 2003
Skills
Social Media, Sales Management, Selling Skills, Business Planning, SEM, Motivational Speaking, Social Media Marketing, Strategic Planning, Insurance, Public Speaking, Sales, Marketing, New Business Development, Social Networking, Team Building, Management, Online Advertising, SEO, Strategy, Training, Sales Operations, Customer Service, Small Business, Marketing Strategy, Online Marketing, Leadership, Marketing Communications
Education
Georgia Southwestern State University 1997 — 2002
BS, Political Science
Georgia Southwestern State University 1997 — 2002
BS, Political Science
BCHS? 1984 — 1988
Myriad Advisor Solutions November 2013 - Present
Mrkajic LLC September 2011 - Present
Nationwide Insurance Company May 2010 - November 2013
Boomerang LLC May 2008 - March 2010
Skills
Marketing, Public Relations, Sales, Public Speaking, Advertising, Entrepreneurship, Property & Casualty..., Marketing Management, Customer Service, Microsoft Excel, Microsoft Office, Health Insurance, PowerPoint, Leadership, Social Media, Management
Education
Drake University 2015 — 2019
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
Stock Equipment Company June 2015 - Present
Nook Industries September 2014 - April 2015
EYE Lighting International March 2008 - September 2014
SIRVA Relocation April 2007 - March 2008
Nationwide Insurance Company March 2002 - April 2007
Skills
Budgets, Hyperion Enterprise, Finance, Process Improvement, Cash Management, Forecasting, Product Development, Manufacturing, Financial Statements, Analysis, PeopleSoft, Microsoft Excel, Inventory Management, Management, PowerPoint, Cross-functional Team..., Strategic Planning, Macola, Standard Costs, Microsoft Access, Crystal Reports, Microsoft PowerPoint, Continuous Improvement, Epicor, SAP, Cognos, Accounting, Financial Reporting, General Ledger, Financial Analysis
Education
Cleveland State University 2002 — 2006
Masters, Accounting, magna cum laude
Kent State University 1990 — 1991
BBA, Finance, cum laude
Nationwide Insurance Company AgentFarmers InsuranceJune 2013 - August 2014
Richboro Beer & Soda June 1998 - July 2013
Skills
CPFR, Customer Service, Retail, Income Statement, Inventory Management, Sales Management, Merchandising, Sales, Forecasting, Management, Team Building, Marketing Strategy, Profit, Marketing, Insurance, Account Management, Strategic Planning, Property, Underwriting
Education
council rock high school
West Chester University of Pennsylvania
BS, Marketing
Bucks County Community College
Associates Degree, Business Administration
It's All About U, LLC 2006 - Present
Nationwide Insurance 2008 - November 2011
Nationwide Insurance 2007 - 2008
Nationwide Insurance 2005 - 2007
Nationwide Insurance 1998 - 2005
Nationwide Insurance 1997 - 1998
Nationwide Insurance 1985 - 1997
Nationwide Insurance 1984 - 1985
Nationwide Insurance Company 1981 - 1984
Nationwide Insurance 1979 - 1981
Skills
Reflexology, Reiki, Integrated Energy..., Body Talk Access, PeopleSoft, Microsoft Excel, Expenses, Analytics, Data Analysis, Lotus Notes, Microsoft Word, Organization, PowerPoint, Problem Solving, QuickBooks, Visio, Frontier, Teradata
Education
Reflexology Science Institute 2006 — 2006
Certification, Reflexology
Franklin University 1974 — 1985
Bachelor of Science (BS), Business Administration
Inmar February 2012 - Present
Surry Community College 2001 - Present
GMAC Insurance January 1986 - November 2009
Crum and Foster Insurance January 1983 - January 1986
Nationwide Insurance Company January 1974 - January 1983
Skills
Process Improvement, Time Management, Training, Interviews, Customer Service, Management, Teaching, Employee Training, Employee Relations, Strategic Planning, Team Building, Higher Education, Curriculum Development, Distance Learning, Insurance, Instructional Design
Education
Appalachian State University
EDS Program, Adult Education
Appalachian State University
Master of Arts, Leadership; Higher Education; Administration
High Point University
B.A, Psychology
Capella University
of graduate work, psychology
East Carolina University, Greenville. North Carolina
psychology
CMTA Inc. July 2015 - Present
State of Ohio/ Ohio Facilities Construction Commission 2000 - 2015
State of Ohio/Department of Mental Health 1998 - 2000
Nationwide Insurance Company 1991 - 1998
Nationwide Insurance Company 1986 - 1991
Skills
Government, Project Management, Energy Efficiency, Engineering, Project Planning, Facilities Management, Contract Management, Energy Management, Process Engineering, Program Management, Energy, Analysis, Energy Conservation, Energy Audits, Proposal Writing
Education
Franklin University 1995 — 1997
Master of Business Administration (M.B.A.), M.B.A.
Columbus State Community College 1995 — 1995
Accounting and Finance
Franklin University 1986 — 1988
Engineer's Degree, Electronic Engineering
The Ohio State University 1981 — 1984
Bachelor’s Degree, Mechanical Engineering
Ohio Wesleyan University 1979 — 1981
Lee Hecht Harrison July 2015 - Present
ORGDYNE Training and Consulting, LLC August 2008 - Present
UnitedHealth Group June 2007 - August 2008
Nationwide Insurance Company 1999 - 2002
MetLife 1997 - 1998
John Hancock 1995 - 1997
Skills
Process Consulting, Negative Capability, Leadership Development, Coaching, Change Management, Group Executive Coaching, Team Mirroring, Executive Coaching, Organizational..., Performance Management, Team Building, Management Consulting, Staff Development, Organizational..., Personal Development, Entrepreneurship, Talent Management, Leadership, Succession Planning, Analysis, Psychoanalysis, Employee Training, Culture Change, Training, Organizational Learning, Organizational Design, Business Strategy, Executive Development, E-Learning, Strategy, Employee Engagement, Conflict Resolution, Workshop Facilitation, Program Management, Performance Improvement, Personnel Management, Strategic Planning, Career Management, Training Delivery, Consulting, MBTI, Emotional Intelligence, Management Development, Business Coaching, 360 Feedback, Career Counseling, HR Consulting, Career Development, Personal Coaching, Action Learning
Education
Fielding Graduate University 2003 — 2014
Doctor of Philosophy (Ph.D.), Human and Organizational Systems (OD)
Fielding Graduate University 2003 — 2006
Master's degree, Human and Organizational Systems
Villanova University 2008 — 2008
Graduate Certificate, Six Sigma Green Belt (Healthcare)
American College 1991 — 1995
MS, Management
Delhi Public School-Mathura Road 1957 — 1968
High School, Indian School Certificate (ISC)- University of Cambridge
Nationwide Insurance August 1981 - Present
Nationwide Insurance Company September 2006 - July 2012
Skills
Insurance, Property & Casualty..., General Insurance, Commercial Insurance, Underwriting, Claim, Life Insurance, Claims Management, Casualty, Liability, Legal Liability, Risk Management
Education
Averett University
Wells Fargo November 2012 - Present
Robert Half Technology July 2012 - October 2012
Robert Half Technology November 2011 - April 2012
Signature Consultants October 2010 - November 2011
Marsh & McLennan Companies, Inc. October 2008 - October 2010
Alliance Technologies December 2007 - April 2008
Genesis10 July 2006 - December 2007
Nationwide Insurance September 2003 - July 2006
Nationwide Insurance Company December 2000 - September 2003
QCI September 2000 - December 2000
Skills
Vendor Management, Resource Management, Budgeting, Customer Relations, Scheduling, Time Management, Software Project..., Infrastructure Projects, Agile Project Management, Program Management, Corporate Communications, Team Leadership, Visio, Project Management, Integration, Networking, Budgets, Customer Service, SDLC, Process Improvement, Management, Business Analysis, PMO, Requirements Gathering, Analysis, SharePoint, Requirements Analysis, Business Process..., Risk Management, Leadership, Team Building, Project Planning, Training, Change Management, Business Process
Education
Capella University 2009 — 2014
Bachelor of Business Administration (BBA), Project Management, 3.89
New Penn Financial, LLC May 2010 - Present
Nationwide Insurance Company May 2003 - February 2009
Skills
FHA, Mortgage Lending, Mortgage Banking, Refinance, Loan Origination, Loans, Credit, Underwriting, Banking, Real Estate, First Time Home Buyers, Investment Properties, Customer Service, Insurance, Residential Mortgages, VA loans, Credit Analysis, VA Loans
Education
Delaware County Community College 1991 — 1993
Business
Lamberton High School 1987 — 1990
High School
Nationwide Insurance Company October 2012 - Present
Target September 2009 - February 2012
Skills
Customer Service, Insurance, Microsoft Office, Leadership, Sales, Process Improvement, Risk Management, Team Building, Training, Marketing, Retail Sales, Call Centers, Packing, Warehouse Control, Distribution, Order Picking, Merchandising, Visual Merchandising, Retail Packaging
Education
Central Virginia Community College
Central Virginia Community College
Allied Insurance Company February 2010 - Present
Titan Auto Insurance- A Nationwide Insurance Company- "On Your Side" November 2006 - February 2010
Nationwide Insurance Company January 2005 - November 2006
Allied Insurance Company January 2001 - January 2005
Nordstrom Galleria at January 1999 - January 2000
JB Olson Construction January 1997 - January 1999
Twin Oaks Nursing/Fresno Hospital/California Home January 1993 - January 1997
Skills
Leadership, Risk Management, Management, Performance Management, Human Resources, Claims Management, Property, Legal Liability, Coaching, Homeowners, Leadership Development, Employment Practices..., Commercial Lines
Education
University of Phoenix 2002 — 2004
MA, Organizational Management
California State University-Sacramento 1998 — 2000
BA, Communication- Organizational
Merced City College 1989 — 1991
AA Degree, general education
MetLife December 2014 - Present
Windstream Communications October 2012 - November 2014
Bath Spa University May 2014 - July 2014
University of Phoenix April 2008 - February 2014
Nationwide Insurance Company January 2006 - March 2012
CAMBRIDGE INTEGRATED SERVICES GROUP September 2001 - September 2005
Skills
Instructional Design, Articulate Storyline, Microsoft Project, E-Learning, ADDIE, Adult Education, Staff Development, Coaching, Leadership, Visio, Instructor-led Training, Camtasia, Organizational..., Curriculum Design, Program Management, Curriculum Development, Program Development, Blended Learning, Distance Learning, Moodle, Management, Instructional Technology, Classroom, University Teaching, Career Development, Educational Technology, Employee Training, Blackboard, Learning Management..., Leadership Development, Analysis, Courses, College Teaching, Academia, Research, Performance Improvement, Employee Engagement, Project Management, Program Evaluation, Training Delivery, Smartboard, Needs Analysis, Higher Education, Learning Management, Building Relationships, Workshop Development, Performance Measurement, Organizational Learning
Education
Purdue University 2012 — 2014
Master of Science in Education, Learning Design and Technology
Cleveland State University 2003 — 2004
Master's, Education
The Ohio State University 1997 — 2001
BA, History
Nationwide Insurance June 2007 - Present
Nationwide Insurance Company March 2002 - June 2007
Skills
Property & Casualty..., Insurance, Commercial Insurance, Program Management, General Insurance, Life Insurance, Underwriting, Liability, Casualty, Health Insurance, Fixed Annuities, Term Life Insurance, Legal Liability, Commercial Lines, Disability Insurance, Sales, Claim, Umbrella Insurance, Homeowners, Workers Compensation, Account Management, Marketing Strategy, Sales Management, Professional Liability, Cold Calling, Leadership, Whole Life, Casualty Insurance
Education
Bloomsburg University of Pennsylvania
Bachelor of Arts (B.A.), Political Science and Government
University Hospitals of Cleveland October 2010 - Present
University Hospitals of Cleveland April 2013 - April 2014
Nationwide Insurance Company May 2008 - November 2010
Advance Payroll March 2006 - May 2008
Flight Services & Systems November 2004 - February 2006
Epilepsy Association October 2003 - June 2004
KeyBank February 2002 - October 2003
University Hospitals Health Systems October 1998 - February 2002
Park Synagogue January 1992 - February 1998
Realty One June 1989 - December 1991
Skills
PeopleSoft, General Ledger, Account Reconciliation, Accounting, Payroll, Financial Analysis, Access, Auditing, QuickBooks, Financial Statements, GAAP, Budgets, Analysis, Cash Flow, Hyperion Enterprise, Internal Audit, Journal Entries, Invoicing, Microsoft Excel, Training, Employee Benefits, Oracle General Ledger, Internal Controls, Variance Analysis, Strategic Financial..., Finance, Bank Reconciliation, Accounts Receivable, Sarbanes-Oxley Act, Accounts Payable, Cost Accounting, Financial Accounting, Financial Reporting, Cash Management, Outlook, Forecasting, Balance, Managerial Finance, Tax Preparation, Consolidation, Tax, Process Improvement, Insurance, Management, Fixed Assets, Tax Accounting, Financial Audits, Essbase, Accruals, Spreadsheets
Education
Baldwin Wallace University 1985 — 1989
Bachelor's degree, Business Administration and Management, General
Baldwin-Wallace College 1985 — 1989
Business, Accounting
Nationwide Insurance Company SalesPoly PharmaceuticalsMay 2005 - May 2009
Education
Arkansas State University
Marketing
Brownsville Area School District April 2015 - Present
Nationwide Insurance Company March 2015 - Present
Borough of Jefferson Hills January 2014 - March 2015
North Franklin Township March 2012 - July 2013
Clairton City School District August 2002 - July 2011
Brownsville Area School District September 2001 - August 2002
Sisterson & Co, CPAs October 2000 - September 2001
Love, Scherle & Bauer, CPAs October 1998 - September 2000
Forest G. Boucher Agency, Inc. May 1979 - September 1998
Skills
Accounting, Auditing, Budgets, Insurance, Tax, Employee Benefits, Human Resources, Contract Negotiation, School Transportation, ACCESS
Education
Dickinson College
Bachelor of Liberal Arts (BA)
University of Vermont
Year in Absentia from Dickinson College
University of Pittsburgh
Professional Certificate in Accounting
Waynesburg University
Master of Business Administration (MBA)
Nationwide Insurance December 2014 - Present
Nationwide Insurance November 1998 - December 2014
Nationwide Insurance Company December 1996 - November 1998
Skills
Leadership, Claims Management, Property & Casualty..., Change Management, Continuous Improvement, Negotiation, Community Outreach, Quality Assurance, Strategic Planning, Sales, Coaching & Development, Salary Administration, Communication, Customer Experience, Master of Public..., Performance Management, Customer Satisfaction..., Teamwork, Vendor Relations, Field Work
Education
Appalachian State University 1989 — 1995
BS Communications / Master of Public Administration
Lamberson Insurance Agency Inc April 2006 - Present
Nationwide Insurance Company 1995 - Present
Skills
Commercial Insurance, Insurance, Customer Service, Retirement, Life Insurance, Retirement Planning, Umbrella Insurance, Term Life Insurance, Fixed Annuities, Homeowners, Casualty, Commercial Lines, Legal Liability, Disability Insurance, Sales
Education
Arkansas Tech University 1991 — 1995
Bachelor's degree, Communication, General
Federal Reserve Bank of Richmond July 2013 - Present
Saphyre LLC October 2009 - Present
Morgan Stanley June 2010 - July 2013
TRAVELERS INSURANCE COMPANY June 2008 - March 2010
Nationwide Insurance Company August 2007 - June 2008
American Funds April 2006 - August 2007
Morgan Stanley July 2005 - March 2006
Morgan Stanley August 2002 - August 2004
Skills
Budgeting, Event Management, Coordination, Customer Service, Event Planning, Program Management, Microsoft Office, Writing, Excel
Education
Florida International University 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration
Florida International University 2008 — 2010
Master of Science (MS), Hospitality Management
Hampton University 2001 — 2005
Bachelor Liberal Arts, English
JPMorgan Chase July 2014 - Present
Thirty-One Gifts June 2011 - Present
CBC Companies November 2007 - June 2011
NSC Security Operations July 2004 - November 2007
Nationwide Insurance 2004 - 2007
Nationwide Insurance September 2001 - June 2004
AT&T December 2000 - September 2001
Nationwide Services Company June 2000 - December 2000
Nationwide Services Company January 1998 - June 2000
Nationwide Insurance Company January 1983 - January 1996
Education
Franklin University
2004, Business Administration
Smiths Medical August 2011 - Present
Nationwide Insurance Company March 2009 - August 2011
Nationwide Financial August 2005 - April 2008
Nationwide Insurance September 1996 - August 2005
Communication Authority of Thailand April 1993 - July 1994
Skills
Training, Quality Assurance
Education
Bangkok Technical College
Secretarial Science
Ramkhamhaeng University
B.A., Humanities
Sukhothai Thammathirat Open University
B.A.A, Business Management
Leonards Training Programs July 2000 - Present
Mary Roth Staff Training Programs and Leonards Training Programs, LLC July 1999 - Present
Staff Training Programs July 1999 - Present
Society of Insurance Trainers & Educators 2002 - 2013
Toastmasters International 1989 - 2013
Speakers Exchange Toastmasters 2008 - 2010
Leonards Insurance Training December 1997 - March 1999
Nationwide Insurance Company December 1985 - July 1993
St. Paul Insurance Company October 1979 - May 1985
St. Paul Insurance Company October 1969 - December 1979
Skills
Insurance, Property & Casualty..., Workers Compensation, Legal Liability, Underwriting, Training, Liability, Agents, Commercial Lines, Claim, Professional Liability, Customer Service, Leadership, Claims Management, Management, Public Speaking, Umbrella Insurance, Risk Management, Small Business, Sales, Employee Benefits, Strategic Planning, Health Insurance, Life Insurance, Team Building, CPCU, Customer Retention, Homeowners, Insurance Law, Instructor-led Training, Sales Process, Employee Training, Extemporaneous Speaking, Motivational Speaking, Sales Presentations, Hands-on Training, Technical Training, Technical Course..., Course Creation, Customer Satisfaction, Business Ethics, Professional Ethics, Legal Ethics, Communication Ethics, homeowners insurance, adjusters training, Agent training, life and health agent..., LUTCF, Course Material
Education
Dallas Baptist University 2000 — 2002
BBS, Business
CPCU Society 1978 — 1985
Chartered Property Casualty Underwriter, Insurance
Nationwide Insurance May 2008 - Present
K Designs November 2006 - October 2008
Omnicare September 2007 - April 2008
JP Morgan Chase & Co. October 2002 - November 2006
Nationwide Insurance Company October 1997 - October 2002
R. E. Harrington, Inc 1978 - 1997
Skills
Vendor Management, Telecommunications, Avaya, Troubleshooting, Software Documentation, Disaster Recovery, Business Analysis, Cisco Technologies, Networking, Project Management, Data Center, IT Management, Integration, ITIL, Process Improvement, Visio, VoIP, Unified Communications, Call Centers, Analysis, PMP, Change Management, System Deployment, IT Operations, IT Strategy, Security, Telephony, Avaya Technologies, Technical Support, Incident Management, IVR, Team Leadership, Network Monitoring Tools
Education
Columbus State Community College 1976 — 1978
Associates of Applied Business Management
Boys and Girls Clubs of the Pee Dee Area May 2015 - Present
Nationwide Insurance Company January 2015 - May 2015
Kids Across America June 2014 - August 2014
Young Life March 2011 - May 2014
Frontier Ranch June 2011 - August 2011
Skills
Leadership, Program Management, Teaching, Conflict Resolution, Volunteer Management, Fundraising, Community Outreach, Event Planning, Public Speaking, Nonprofits, Program Development, Leadership Development, Social Media, Student Development, Event Management, Sports Management, Sports, Facebook, PowerPoint, Coaching
Education
Clemson University 2010 — 2014
Bachelor's degree, Community Recreation, Sport and Camp Management
Nationwide Insurance Company May 2010 - Present
CDS Global September 2008 - September 2012
Des Moines, Norwalk, Ames, Nevada schools January 1979 - April 2010
summer teacher June 2008 - July 2009
Norwalk Community Schools 1997 - 2008
Southeast Warren schools August 1979 - May 1985
Skills
Education, Social Sciences, Student Engagement, Educational Assessment, High School Students, Teaching, Differentiated..., Instructional Design, Customer Service, Peer Mentoring, Curriculum Design, Curriculum Development, Collaboration, Cooperative Learning, Individualized..., advance placement, project-assisted..., subject matter expert, Communication Skills, Organization &..., Creativity, Research, Non-profits, Community Outreach, Leadership Development, Leadership, Event Planning, Recruiting, Coaching, Public Speaking, Program Development, History, Training, Technical Writing, Instruction, Temporary Placement, Team Building
Education
Viterbo University 1999 — 2001
M.A. Education, effective teaching
Drake University 1976 — 1978
B.S. Education, social sciences
NW January 2014 - Present
Nationwide Insurance Company August 1999 - Present
Skills
Lean Six Sigma, Management, Project Management, Microsoft Office, Customer Service, Leadership, Microsoft Excel, Strategic Planning, Business Analysis, Program Management, IT Service Management, Quality Control, ITIL v3 Foundations..., Epic Systems, Web Development, Clinical Supervision
Education
Franklin University 2006 — 2007
Master of Business Administration (MBA)
Park University 2000 — 2001
Managing Information Systems
The Hanover Insurance Group May 2014 - Present
The Hanover Insurance Group April 2010 - May 2014
Everest National Insurance Company March 2006 - February 2010
Hartford Insurance Company August 2004 - March 2006
Larkin Axelrod October 2001 - December 2003
Marist College January 2001 - October 2001
Interstate Insurance Group July 1998 - January 2001
Nationwide Insurance Company February 1996 - July 1998
Parker · Stanbury August 1993 - November 1995
Skills
Professional Liability, Legal Liability, Property & Casualty...
Education
California Western School of Law 1990 — 1992
JD
State University of New York at Albany
B.S
Nationwide Insurance Company August 2015 - Present
Harleysville Insurance, a Nationwide Company December 2012 - Present
Harleysville Insurance Company January 2005 - December 2012
Commerce Insurance November 2000 - January 2005
Commerce Insurance Company December 1995 - November 2000
Commerce Insurance September 1993 - December 1995
Liberty Mutual Insurance May 1991 - September 1993
Skills
Insurance Claims, Claims Management, Commercial Lines, Liability, Premises Liability, Coverage, Settlements, Adjusting, Commercial Insurance, Investigation, Evaluation, Negotiation, Performance Management, Commercial Litigation, Writing Skills, Oral Communications, Attention To Detail, Mediation, Casualty, General Liability, Claims, Insurance, Property & Casualty..., Product Liability, Litigation, Litigation Management, Insurance Law, Legal Liability, Claim, Personal Injury..., Civil Litigation, Professional Liability, Property Damage, Arbitration, Public Liability, Litigation Support, Personal Injury, Adjustments, Torts, Bad Faith, Claim Investigation, Settlement, Accident, Casualty Insurance, Workers Compensation
Education
Bowdoin College 1986 — 1990
Bachelor of Arts (B.A.), Religion & Art History; Government & Political Studies
Phillips Academy 1983 — 1986
high school diploma, college preparatory
Nationwide Insurance Company May 2005 - Present
BASF Corporation October 1980 - March 2004
Skills
Insurance, Property & Casualty..., Commercial Insurance, Liability, Customer Service, Marketing, Management, Team Building, Training, Sales, Strategic Planning, Time Management, Leadership, Account Management
Education
Emporia State University 1970 — 1974
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
College of Emporia
McNichols Company January 2011 - Present
Access Insurance Company May 2008 - July 2010
The Hartford August 2002 - October 2007
Nationwide Insurance Company April 1998 - April 2002
Skills
Insurance, Property & Casualty..., Commercial Insurance, Casualty, Liability, Claim, Underwriting, Commercial Lines, Claims Management, Professional Liability, Customer Satisfaction, Process Improvement, Analysis, Marketing, Strategic Planning
Education
American InterContinental University 2004 — 2006
Bachelor of Science; BS, International Business Management; International Business
The Ohio State University 1996 — 2000
1st USA Realty Referral Service, LLC 2007 - Present
Nationwide Insurance Company August 1972 - August 2012
Nationwide Insurance 1972 - 2012
Skills
Sales Support, Change Management, Executive..., Sales Operations, Insurance, Property & Casualty..., Marketing, Microsoft Excel, General Insurance, Training, Employee Training, Microsoft Office, Casualty, Business Analysis, Commercial Insurance, Employee Benefits, Leadership, Lotus Notes, Process Improvement, Team Building, Underwriting
Education
Franklin University 2002 — 2004
Business Administration and Management, General
Columbus State Community College 1997 — 1999
Associates, Executive Office Education
Grange Insurance August 2007 - Present
CNA Insurance May 2006 - August 2007
Nationwide Insurance Company June 2005 - May 2006
Cincinnati Financial Corporation November 2002 - May 2005
Skills
Insurance, Commercial Insurance, Commercial Lines, Underwriting, Property & Casualty..., Product Development, Training, Umbrella Insurance, General Insurance
Education
Bowling Green State University 1995 — 1999
B.A, Sociology
Indiana Wesleyan University April 2015 - Present
The Ohio State University July 1999 - Present
Wagalax Inc. 2014 - 2014
Unknown Games LLC January 2003 - January 2012
Ravenswing Consulting January 2002 - January 2006
Nationwide Insurance Company January 1997 - January 1998
Skills
Analysis, Six Sigma, Strategic Planning, Operations Management, Data Analysis, Process Improvement, Problem Solving, Statistics, Project Planning, Project Management, Team Leadership, Lean Manufacturing, Business Intelligence, Continuous Improvement, Product Development, Manufacturing, Team Building, Leadership, Market Research, Budgets, CRM, Management, Change Management, Marketing, Cross-functional Team..., Strategy, Program Management, Public Speaking, Microsoft Excel, Business Process...
Education
The Ohio State University - The Max M. Fisher College of Business 2011 — 2012
Master of Business Operational Excellence, Operational Excellence (Lean Management and Six Sigma Black Belt)
The Ohio State University - The Max M. Fisher College of Business 1996 — 1998
Master of Business Administration (M.B.A.), Marketing
Alabama State University 1989 — 1994
Bachelor of Science (BSc), Marketing
Trinity College
Trinity College
Trinity College, Trinidad, West Indies
Trinity College, Trinidad, West Indies
Nationwide Insurance Company January 2012 - Present
Nationwide Insurance Company March 2006 - January 2012
Nationwide Insurance Company December 2004 - March 2006
Quebecor Printing June 2003 - November 2003
Skills
QuarkXPress, Dreamweaver, Invitations, Visual Communication, Book Design, Banners, Digital Illustration, Mac, Pre-press, Adobe Acrobat, Stationery, Adobe Creative Suite, Illustrator, InDesign, Posters, Flyers, Business Cards, Microsoft Office Xp, Windows 8, Social Media
Education
Doane College 2005 — 2007
Bachelor of Applied Science (B.A.Sc.), Graphic Design, 3.9
Southeast Community College-Lincoln 2001 — 2003
Associate of Arts and Sciences (A.A.S.), Office Technology-Admin. Focus, 3.8
Wahoo High School
Wahoo High School
JPMorgan Chase Bank August 1995 - July 2008
NATIONWIDE INSURANCE COMPANY January 1989 - January 1995
Nationwide Insurance 1986 - 1989
Education
Franklin University
Bachelor of Science, Business Management
Franklin University
Associate of Science, Business Administration
Seneca Insurance Company National Board MemberNAAIA2011 - Present
Union Standard Insurance Group March 2012 - June 2015
Jenkins Agency Inc January 2010 - March 2012
NAAIA October 2009 - October 2011
Ace Insurance Company March 2008 - January 2010
Nationwide Insurance Company April 2005 - March 2008
Travelers Insurance Company October 2004 - April 2005
CNA Insurance Company May 2003 - October 2004
Kemper Insurance Company January 1995 - January 2003
northbrook Insurance February 1987 - March 1994
Skills
Workers Compensation, Liability Analysis, Training, Relationship Management, Analysis, Cross Selling, Property & Casualty..., Insurance, Underwriting, Commercial Insurance, Casualty, Legal Liability, Liability, Risk Management, Umbrella Insurance, Brokers, CPCU, Claim, Commercial Lines, Account Management
Education
Amberton University 1989 — 1991
Master of Business Administration, Business Management
Dillard University 1977 — 1981
Bachelor of Arts, Sociology and Business Administration
Frank W. Ballou High School 1974 — 1977
High School Diploma
Safelite AutoGlass January 2012 - Present
Tween Brands January 2011 - January 2012
Online Computer Library Center (OCLC) August 1997 - January 2011
Nationwide Insurance Company January 1996 - January 1997
Nationwide Insurance Company January 1991 - January 1996
Education
Columbus State Community College
Associate in Applied Science Degree, Computer Information Technology; Network Administration
MagMutual Insurance Company January 2002 - Present
Nationwide Insurance Company 2005 - 2007
AIG Agency Auto January 2004 - January 2005
State Farm Insurance Company October 1992 - January 2002
Skills
Professional Liability, Underwriting, Property, Strategic Planning, Sales Management, New Business Development, Business Process..., Casualty, Customer Retention, Insurance, Liability, Sales, Legal Liability, Property, Workers Compensation
Education
MBA, Keller Graduate School of Management 2002 — 2004
MBA, Business
College of Charleston 1988 — 1992
BS, Management
Proctor Heyman Enerio LLP: Practicing the Art of Law January 2006 - Present
The Bayard Firm 1999 - 2005
Nationwide Insurance Company 1993 - 1999
O'Brien & Ryan 1990 - 1993
Skills
Litigation, Civil Litigation
Education
Immaculata University
B.A., English
Manor Jr. College 1984 — 1986
A.S., Legal
Bloomsburg University of Pennsylvania 1983 — 1984
Abington High School
Diploma
Plum Healthcare Group, LLC March 2015 - Present
Cupertino Healthcare and Wellness June 2014 - December 2014
Nationwide Insurance Company January 2007 - June 2014
All Valley Financial 2004 - 2007
Skills
Liability, Property & Casualty..., Claim, Insurance, Commercial Insurance, Casualty, Liability Analysis, Legal Liability, Customer Service, Training, Spanish, Marketing, Sales, Selling, Microsoft Office, General Insurance, Negotiation, Accident, New Business Development, Claim Investigation, Commercial Lines, Claims Management, General Liability, Leadership, Team Leadership, Leadership Development, Mortgage Lending, Time Management
Education
Brigham Young University - Idaho 2009 — 2011
Bachelor of Science (BS), University Studies
BYU-Hawaii 1999 — 2003
The Hertz Corporation August 2007 - September 2008
CA January 2005 - August 2007
CA January 2003 - January 2005
CA August 2000 - January 2003
Nationwide Insurance Company April 1999 - August 2000
Nationwide Insurance Company March 1998 - April 1999
Nationwide Insurance Company January 1996 - March 1998
Skills
Employee Relations, Talent Management, Performance Management, Organizational..., Recruiting, Human Resources, Personnel Management, Leadership, Succession Planning, Change Management, Talent Acquisition, Strategy, Deferred Compensation
Education
Emory University 1977 — 1981
BA, Psychology
Swann & Associates Real Estate Inc. February 2003 - Present
Nationwide Insurance Company October 1993 - February 2003
Skills
Property Damage, Property, Investigation, Short Sales, Condos, Foreclosures, First Time Home Buyers, Relocation, Sellers, Investors, Contract Negotiation, Claim, Mediation
Education
Grand Canyon University 2011 — 2012
Masters, Educational Leadership
Florida Institute of Technology 1986 — 1989
Bachelor, Business and Pre-law
NCI, Inc. January 2014 - Present
NCI, Inc. January 2013 - Present
NCI Information Systems, Inc. March 2011 - March 2013
CSC January 2001 - October 2011
Nationwide Insurance 1999 - 2001
Nationwide Insurance Company 1996 - 1999
Berger Hospital 1992 - 1995
Skills
Medicare, Contract Negotiation, Medicaid, Compliance, Managed Care, Healthcare, Administration, Program Management, Strategic Planning, Contract Management, Government, Public Speaking, Proposal Writing, Budgeting, Budgets, Process Improvement, Project Management, Risk Management, System Administration, Team Building, Healthcare Information..., HIPAA, Access, PMP, Project Planning, Policy, Management, Operations Management, Executive Management, Training, Healthcare Management, Government Contracting, Strategy, Healthcare Consulting, Insurance, Business Development, Leadership Development, Healthcare Industry, Leadership, Analysis, Business Process...
Education
Franklin University 2006 — 2007
MBA, Business
Franklin University 1989 — 1993
BSN, Nursing
Good Samaritan School of Nursing 1982 — 1985
RN, Nursing
Nationwide Insurance July 2015 - Present
Nationwide Insurance Company June 2014 - Present
Allied Insurance March 2010 - June 2014
Brantley Built Homes June 2003 - December 2004
Skills
Underwriting, Property & Casualty..., Insurance, General Insurance, Liability, Commercial Insurance, Casualty, Legal Liability, Claim, Leadership, Professional Liability, Claims Management, Inland Marine, Risk Management, Commercial Lines, Workers Compensation, Umbrella Insurance, Casualty Insurance
Education
Coe College 1999 — 2003
BA, Economics
Nationwide Insurance Company September 1991 - Present
Skills
Property & Casualty..., Claims Management, Insurance, Property Damage, Liability Analysis, Homeowners
Education
East Tennessee State University 1985 — 1991
BBA, Management
The Motorists Insurance Group August 2015 - Present
The Motorists Insurance Group January 2014 - Present
Motorists Insurance Group April 2002 - Present
Nationwide Insurance Company October 1989 - January 2002
Skills
Property & Casualty..., Claim, Commercial Insurance, General Insurance, Liability, Commercial Lines, Claims Management, Casualty, Professional Liability, Workers Compensation, Casualty Insurance, Team Building, Umbrella Insurance
Education
Columbus State 2012 — 2014
Associate's degree, Paralegal
COLUMBUS SAT
CIRMA June 2008 - Present
Nationwide Insurance Company February 2001 - June 2008
Education
Charter Oak State College
Bachelors, Psychology/Special Education
Nationwide Insurance Company August 1996 - October 2006
CVCC 1990/92 J Sergeant Reynolds March 1990 - October 1996
CVCC. HENRICO HOSPITAL March 1990 - March 1996
Utica National Insurance Group November 1989 - October 1990
Nationwide Insurance November 1977 - March 1989
Skills
Property Damage, Mediation, Claim Investigation, Claims Resolution, Building Relationships, Commercial Lines, Financial Services, Licensed Property, Claims Investigations, Excess, Team Building, Leadership, Health Insurance, Brokers, Insurance, Property, Claim, Training, Customer Service, Claims Management, Legal Liability, Liability, Casualty Insurance
Education
Nationwide 1977 — 2006
Averett University 2004 — 2004
Management, BA Management
Medical College of Virginia(VCU) 1995 — 1996
Management, Management
J Sergeant Reynolds Community College 1992 — 1993
Management, Management
Central Virginia Community College 1990 — 1992
Certified in Respiratory Therapy, Respiratory Therapy
Brookville High School 1975 — 1976
Diploma, education
Longwood University 1975 — 1976
LU. UVA, Human Resources
Brookville High School 1971 — 1975
1975, General Studies
Head Start of Northern Fairfield County October 2013 - Present
Nationwide Insurance Company 2012 - 2013
Deep's Trellis Restaurant 1981 - December 2011
City of Danbury, CT December 2009 - November 2011
Stamford Hospital 1980 - 1981
Beth Israel Deaconess Medical Center June 1979 - May 1980
Education
Boston College 1975 — 1979
BS, Nursing
Nationwide Insurance Company January 2009 - Present
Nationwide Insurance Company January 2005 - January 2009
Skills
Insurance, Property & Casualty..., General Insurance, Process Improvement, Commercial Insurance, Risk Management, Casualty Insurance, Underwriting, Liability, Business Analysis, Leadership, Claim
Education
Bloomsburg University of Pennsylvania 1975 — 1979
BS, Business Administration
Nationwide Insurance Company May 2013 - Present
Nationwide Insurance November 2011 - May 2013
Nationwide Insurance July 2008 - November 2011
Skills
Project Portfolio..., SDLC, Business Analysis, Requirements Gathering, Agile Methodologies, Process Improvement, Visio
Education
Baldwin Wallace University 2001 — 2008
B.S., Computer Information Systems
Baldwin Wallace University 2001 — 2007
B.A., Business Administration
Time Warner Cable October 2014 - Present
Made From Scratch September 2013 - Present
Quest for Best catering staffing co May 2002 - October 2008
Northwest Airlines June 1999 - May 2001
Mesa Airlines October 1998 - June 1999
Nationwide Insurance Company September 1993 - October 1998
LiTel Telecommunications (dba Quest Communications) December 1987 - August 1993
Skills
Customer Service, Call Center, Customer Satisfaction, Process Improvement, Airlines, Banking, Outlook, Food and Service..., Team Building, Management, Call Centers, Flights, Training
Education
Franklin University 1989 — 1992
B.S., Bus. Mgmt and Marketing
Columbus State 1985 — 1987
A.S., Legal Secretarial Science
Nationwide Insurance Company December 2007 - Present
Nationwide Insurance February 2006 - December 2007
Nationwide Insurance October 1998 - February 2006
Nationwide Insurance January 1996 - October 1998
Skills
Leadership, Property & Casualty..., Training, Insurance, Risk Management, Management, Process Improvement, Claim, Strategic Planning, Coaching, Commercial Insurance, Claims Management, General Insurance, Team Building, Subrogation, Project Management, Liability, Casualty, Vendor Management, Change Management, Collaborative Problem..., Decision Making Skills, Innovative Thinking, Casualty Insurance, Diversity & Inclusion, Diversity Marketing, Cultural Diversity
Education
Ferrum College 1980 — 1982
Associate of Science, Business Management
Virginia Commonwealth University 1982 — 1984
Bachelor of Science, Business Administration
Lynchburg College 2000 — 2003
Master of Administration, Industrial Management
Travelers August 2010 - Present
Cincinnati Insurance Company August 2005 - August 2010
Partners Insurance and Financial Services, Inc September 1998 - August 2005
Nationwide Insurance Company January 1996 - September 1998
Nationwide Insurance Company January 1994 - January 1996
Nationwide Insurance Company August 1991 - January 1994
Nationwide Insurance Company October 1989 - August 1991
Nationwide Insurance Company October 1988 - October 1989
Skills
Claim, Property & Casualty..., Liability, Risk Management, Underwriting, Employee Benefits, Casualty, Commercial Lines, Life Insurance, Property Damage, Training, Policy, Negotiation, Management, Recruiting, Performance Management, Sales, Marketing, Homeowners, Interviews, Business Planning
Education
Fairmont State University
AS, Engineering Technology
West Virginia State University
BA, Business Administration
Action Claim Service, Inc. July 2014 - Present
Action Claim Service, Inc. September 2013 - Present
AG Workers Mutual Insurance Company May 2010 - July 2013
AG Workers Mutual Insurance Company December 2006 - July 2013
Nationwide Insurance Company December 1998 - September 2001
Skills
Catastrophic Personal..., Litigation Management, Product Development, Claims Management, Claims Investigations, Liability, Board Relations, Property & Casualty..., Agency Development, Personal Injury, Professional Liability, Legal Liability, Liability Analysis, Excess, Product Liability, Subrogation, Commercial Insurance, Insurance, Risk Management, Casualty, Claim, Commercial Lines, Property Damage, Workers Compensation, Reinsurance, Claim Investigation, Underwriting, Umbrella Insurance, Inland Marine, Brokers, Accident, Health Insurance, Employment Practices..., Surety Bonds, Life Insurance, Casualty Insurance, General Insurance, Customer Service, Claims Handling, D&O, Homeowners, Negotiation
Education
California State University-Sacramento 1983 — 1986
BS, Business
Nationwide Insurance March 2013 - Present
Nationwide Insurance Company 1996 - 2011
Skills
Claim, Claims Management, Liability, Casualty, Property & Casualty..., Subrogation, Claims Handling
Education
Angelo State University 1984 — 1988
Business
Nationwide Insurance January 2015 - Present
Nationwide Insurance Company October 2011 - January 2015
Nationwide Insurance November 2003 - October 2011
Grange Mutual Insurance February 1991 - November 2003
Education
University of Dayton 1989 — 1991
MBA, Business
Franklin University 1980 — 1985
BS, Business Administration
Nationwide Insurance Company September 1974 - Present
ST PETERS ALS REGIONAL CENTER 2011 - 2013
National Associaton of People With AIDS, NAPWA 2000 - 2011
ACNENY 2000 - 2006
Education
Bryant University 1971 — 1974
BS, Business Administration
Nationwide Insurance Company March 2010 - Present
Allstate Insurance Company November 2002 - Present
Education
Bowling Green State University 1987 — 1991
Bachelor of Arts, English
Nationwide Insurance 2008 - January 2012
Nationwide Insurance Company 2000 - 2008
Nationwide Insurance 1998 - 2000
Nationwide Insurance 1991 - 1994
Education
Franklin University 1992 — 2009
Business Administration, Management and Operations, 3.75
Nationwide Insurance Company January 2008 - Present
Education
Briarcliffe College 2010 — 2012
Bachelors, Business and Health Management
Brandford Hall Career Institute 2010 — 2011
Certificate, Medical Billing and Coding
Monroe Community College 1995 — 1997
Associates, Office Administration
Nationwide Insurance Company October 2012 - Present
Intertek March 2011 - October 2012
Horgan Brothers Inc. February 1991 - March 2011
Skills
Networking, Databases, Access, Time Management, Java, Software Installation, Teamwork, Visual Basic
Education
Bucks County Community College 2009 — 2011
Associate's Degree, Information Science and Technology, 3.8
Bucks County Community College 2009 — 2011
Certificate, Computer Hardware Installation and Maintenance, 4.0
Duck Creek University 2012 — 2012
Certificate, Duck Creek Author, Master Level Certified
The Institutes 2012 — 2012
Certificate, Insurance Essentials Course
The Institues 2012 — 2012
Certificate, AINS 24 013 General Insurance for IT and Support Professionals 1st Edition 2012
Franklin University 2015 — 2017
Certification in Java Programming, Java
Steve Hoberman 3 day Data Modeling Seminar 2015 — 2015
Data Modeling, Seminar no grades
Nationwide Children's Hospital August 2010 - Present
Downes Fishel Hass Kim LLP November 2006 - June 2010
Agapé Construction Co January 2000 - November 2006
Bank One Dealer Relations June 1999 - May 2001
Kerns Realty Inc March 1996 - January 2000
Nationwide Insurance Company May 1994 - April 1996
IBM June 1991 - May 1994
Education
Franklin University
BS, Marketing/Management [Finance
Rockhurst University
Certificate, Continuing Education (Business Writing & Grammar)
The Hartford February 2011 - Present
Department of the Navy October 2010 - February 2011
Nationwide Insurance Company April 2003 - June 2006
Skills
Arbitration, Torts, Litigation Management, Trials, Legal Research, Litigation, Personal Injury, Civil Litigation, Commercial Litigation, Insurance Law, Product Liability, Mediation, Legal Writing, Courts, Contract Negotiation
Education
Campbell University, Norman Adrian Wiggins School of Law 1995 — 1998
Juris Doctor (J.D.)
Centra Health July 2012 - Present
Sheetz, Inc October 2010 - July 2012
Debora C. Embrey November 2010 - August 2011
Nationwide Insurance July 2006 - December 2009
Nationwide Insurance Company July 2006 - 2009
StarTek January 2005 - July 2006
First Colony Life Insurance August 1983 - March 2003
First Colony Life August 1983 - March 2003
GE Financial January 1983 - January 2003
Skills
HCPCS, CPT, ICD-9, Medical Coding, Medical Billing, ICD-9-CM, Microsoft Word, Microsoft Excel, Microsoft Office, Medisoft, Data Entry, Typing, Postage Meter
Education
Miller Motte Technical College 2010 — 2011
diploma, medical billing and coding
Central Virginia Community College 1973 — 1975
Associate of Arts and Sciences (A.A.S.), Administrative Assistant and Secretarial Science, General
Central Virginia Community College
Associate, Applied Science Secretarial Science
Miller-Motte technical College
Arena Of Life Cowboy Church November 2011 - Present
Baum Services and Management May 2013 - Present
Nationwide Insurance Company June 2005 - May 2011
Skills
Leadership, Management, Public Speaking, Sales, Community Outreach, Fundraising, Social Media Marketing, Staff Development, Editing, Team Building, Event Management, Outlook, Event Planning, Nonprofits, Leadership Development
Education
West Texas A&M University 2011 — 2013
Bachelor's Degree, Equine Industry & Business, Graduated
Amarillo College 2007 — 2011
Associate's Degree, Business Administration and Management, General, Graduated
Amarillo College 2007 — 2011
General Management Certificate, Associates Degree of Business Adminstration, Graduated
Nationwide Insurance October 2006 - Present
Ohio Casualty Group December 2000 - February 2004
North Carolina Farm Bureau Insurance Company November 1999 - December 2000
Humana Worker's Compensation Services October 1998 - October 1999
Nationwide Insurance Company February 1997 - October 1998
PCA Solutions October 1991 - January 1997
Nationwide Insurance May 1988 - August 1990
Nationwide Insurance Company May 1986 - May 1988
Skills
Risk Management, Property & Casualty..., Casualty, Commercial Insurance, Commercial Lines, Umbrella Insurance, General Insurance, Liability, Legal Liability, Process Improvement, Underwriting, Insurance, Professional Liability, Business Analysis, Inland Marine, Pricing
Education
East Carolina University 1980 — 1985
Bachelor's degree, Political Science and Government, A
First Data Corporation August 2012 - Present
First Data Corporation August 2012 - December 2013
First Data Corporation April 2011 - December 2011
Nationwide Insurance Company January 2011 - February 2011
St. Mark's Presbyterian Church March 2010 - December 2010
Skills
Administration, Quality Assurance, Database Administration, Customer Service, Company Secretarial
Education
David N. Myers University 1998 — 2002
Bachelor of Science, General Business Administration
David N. Myers University 1998 — 2002
Bachelor of Science, General Business
American Signature Inc. September 2014 - Present
ANGELA BOLEY PROFESSIONAL ARTIST May 2012 - May 2015
Nationwide Insurance Company March 2010 - September 2014
NAC December 2004 - January 2010
CBCS January 2004 - December 2004
Comfort Keepers June 2003 - January 2004
Siemens Business Services June 2001 - June 2003
Skills
Customer Service, Collections, Office Management, Insurance, Customer Retention, Customer Satisfaction, Leadership, Time Management, Invoicing, Call Centers
Education
Art Academy of Cincinnati
Associate Degree, Graphic Design
Nationwide Insurance Company April 1992 - Present
Skills
SDLC, Process Improvement, Business Analysis, Insurance, Visio, Agile Methodologies, SQL, Requirements Analysis
Education
Capital University 1996 — 1998
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Capital University 1984 — 1988
Bachelor’s Degree, Computer Science
Nationwide Insurance Company April 2011 - Present
Insurance Services Office March 2003 - April 2011
Education
Fordham University 1984 — 1988
Bachelor of Science, Marketing, Business
Nationwide Insurance Company November 1986 - December 2011
Education
Capital University Law School
Doctor of Law (J.D.), Health Law
Taco Bell March 2004 - February 2009
Total Health Center August 2002 - March 2004
Nationwide Insurance Company October 1993 - May 1999
Skills
Typing, Excel, Word, PowerPoint, Research, Attention To Detail, Organizing, Written Skills
Education
Davenport University 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Kellogg Community College
Associate, Word Processing
The Hartford Insurance Company August 2012 - Present
Chicago Public Schools August 2008 - August 2010
Department of Human Services April 2006 - August 2008
Nationwide Insurance Company April 2002 - April 2006
Encompass Insurance Company January 2001 - April 2002
CNA Insurance March 1998 - July 1999
State Farm Insurance February 1993 - March 1998
Skills
investigation and..., training and education..., data analysis and..., Insurance, Claim, Customer Service, Property & Casualty..., Liability, Claims Management, Analysis, General Insurance, Microsoft Excel, Policy, Coaching, Workshop Facilitation, Microsoft Office, Public Speaking, PowerPoint, Microsoft Word, Process Improvement, Leadership, Research, Mediation
Education
DePaul University 2001 — 2005
Masters Degree In Teaching and Learning, Elementary Education
Howard University 1988 — 1992
Bachelors Degree in Business Management and Administration, Business Management and Administration
Nationwide Insurance Company
Skills
Security Operations, Evidence, Fraud, Property & Casualty..., Training, Background Checks, Surveillance, Property Damage, Risk Assessment, Skip Tracing, Claim, Investigation, Insurance, Claims Management, Enforcement, Casualty, Liability, Crime Prevention, Interrogation, Protection, Internal Investigations, Investigative Reporting, Firearms, Policy, Subrogation, Counterterrorism, Claim Investigation, Claims Investigations, Criminal Investigations, Legal Liability, Criminal Justice, Liability Analysis, Workplace Violence, Workers Compensation, Risk Management, Police, Criminal Law, Public Safety
Education
Clemson University
Nationwide Insurance Company April 2011 - Present
G.R.A.C.E. Learning Center 2004 - 2010
Skills
Underwriting, Property & Casualty..., Commercial Lines, General Insurance, Insurance, Customer Service, Public Speaking, Liability, Legal Liability, Team Building, Leadership, Coaching, Property, Commercial, Non-profit..., Profitable Growth, Commercial Insurance
Education
Ashford University
Bachelor of Arts, Early Childhood Administration
Harrisburg Area Community College
Fairfax County Government 2011 - Present
Sibley Memorial Hospital August 2010 - May 2011
Improving Outcomes LLC August 2011 - 2011
Nationwide Insurance Company 2004 - 2011
Arlington County Adult Protective Services August 2009 - May 2010
Education
George Mason University 2010 — 2011
Masters, Clinical Social Work
Nationwide Insurance Company April 2000 - Present
Skills
Homeowners, Property & Casualty..., Insurance, Underwriting, Casualty
Education
Franklin University
Business Administration and Management, General
Torch River Insurance Adjusters, LLC 2008 - Present
Commercial, Residential, and Agribusiness Property 1999 - Present
Independent Adjusting Companies 2008 - 2010
Nationwide Insurance Company 2003 - 2008
Nationwide Insurance 2002 - 2003
Navy Medical Services Corps 1968 - 1991
Skills
Insurance, Claims Handling, Claims Management, Claim, Property Claims, Xactimate, Commercial Lines, Liability, Property & Casualty..., Training, Commercial Insurance, Residential Homes, Casualty, Property Damage, Underwriting, Legal Liability, Homeowners, Teamwork, Team Management, Subrogation, CLCS, General Insurance, CAT, Adjustments, Workers Compensation, Casualty Insurance, Liability Analysis, Professional..., Customer Service, Adjusters, Risk Management, Large Loss, Estimating, CAT Team Management, Claims Handling Training, Xactimate, MSB Examiner, Medical Construction, Medical Equipment, Medical Procedures
Education
Connecticut College 1978 — 1980
MA
SUNY Albany 1976 — 1978
BA
Nationwide Insurance Company 2007 - Present
ELCO Administrative Services/Enterprise Rent A Car January 1999 - April 2007
Federated Department Stores September 1995 - December 1998
Education
Eastern Kentucky University 1984 — 1989
BACHELOR OF SCIENCE, RISK MANAGEMENT
Nationwide Insurance Company June 2012 - Present
Michael S. Mars 2012 - Present
Knapp Petersen & Clarke 2006 - 2012
Safeco Insurance 1990 - 2000
Skills
Civil Litigation, Litigation Support, Arbitration, Depositions, Legal Writing, Intellectual Property, Product Liability, Litigation, Risk Management, Trials, Commercial Litigation, Courts, Corporate Law, Contract Negotiation, Personal Injury..., Trial Practice, Appeals, Torts
Education
CSUN
Bachelor of Arts (B.A.), Political Science and Government
Ventura College of Law
Doctor of Law (J.D.)
Matteo's Ristorante July 2011 - Present
GEICO Inc. May 2007 - July 2011
Nationwide Insurance Company March 2006 - May 2007
The Olive Garden Restaurant 2002 - 2007
Skills
Training, Business Strategy, Business Analysis, Inventory Control, Physical Inventory, Inventory Management, Daily Reports, Daily Deposits, Suggestive Selling, Risk Assessment, Underwriting, Financial Reporting, Food Safety, Food Service, Wine Lists, Food Service Sanitation, Job Scheduling, Stock Rotation, Brokerage Placement, Binding Authority, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Mac
Education
Farmingdale State College 2004 — 2006
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services
Farmingdale State College 2002 — 2004
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
TD Law, P.A. July 2014 - Present
Growney, McKeown & Barber, P.A. July 2013 - May 2014
Nationwide Insurance Company July 2009 - September 2012
Skills
General Office Skills, Telephone Reception, Transcription, Calendars, Legal Translation, Spanish-speaking, Microsoft Word, Accounts Payable, Google Apps, Dropbox, Skype, Legal Writing, Legal Research, Legal Assistance, Civil Litigation, Litigation, Litigation Support
Education
College of Marin
Machine Shorthand Office Administration Certificate
Phillips Junior College
Secretarial Certificate
Puerto Rico Junior College
Office Stenographer Associate's Degree
Butler County December 2014 - Present
Pentony Capital Management August 2011 - December 2014
Butler Area School District 2000 - 2013
Nationwide Insurance Company 1980 - 1996
Skills
Able to work alone, Learn New Software..., Organizational..., People Skills, Microsoft Word, Work Very Well with..., Office Administration, Customer Service, Microsoft Office, Administrative..., Outlook, Office Management, Microsoft Excel, PowerPoint, Lotus Notes, Community Outreach, Sales, Public Speaking, Budgets
Education
Butler County Community College 1982 — 1985
Business Administration, Management and Operations
Nationwide Insurance Company July 2008 - January 2011
Nationwide Insurance August 1998 - July 2008
Skills
Quality Assurance, Help Desk Support, Testers, Customer Service..., Defect Tracking, Defect Logging, Call Center
Education
Cuyahoga Community College 2011 — 2013
Associate Degree, Information Technology
Nationwide Insurance Company March 2001 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Leadership, Microsoft Word, PowerPoint, Research, Training, Process Improvement, Project Management
Education
Canisius College 1971 — 1975
Bachelor's degree, Business Administration and Management, General
Wake County Public School System August 1991 - Present
Wake Technical Community College May 1986 - May 1994
Nationwide Insurance Company May 1986 - August 1991
Skills
Staff Development, Differentiated..., Literacy, Instructional Technology, Instructional Design, Higher Education, E-Learning, Adult Education, Distance Learning, Student Development, Secondary Education, Student Affairs, Technology Integration, Career Counseling, Academic Advising, Student Counseling, Teaching Adults, College Teaching, Courses, Educational Consulting, Leadership Development, Behavior Management, Blended Learning, Critical Thinking, Coaching, Workshop Facilitation, Pedagogy, Student Engagement, Smartboard, Classroom Management, Lesson Planning, Teaching, Teacher Training, Tutoring, Educational Leadership, Educational Technology, Curriculum Design, Classroom
Education
East Carolina University 2010 — 2012
Master's degree, School Administration/Principalship
Saint Augustine's University 1982 — 1986
Bachelor's Degree, Business Education
Nationwide Insurance Company January 2012 - Present
Skills
General Insurance, Property & Casualty..., Casualty, Liability, Insurance
Education
Emporia State University
Nationwide Insurance August 1999 - Present
Nationwide Insurance Company August 1996 - August 1999
Nationwide Insurance August 1977 - August 1996
Education
Bryant & Stratton College - Syracuse North 1997 — 2000
Associate’s Degree, Information Technology, 4.0