Nationwide Support Services
Address: 19500 Jamboree Rd, Irvine, CA 92612 Phone: (949) 336-4602: : : : Category: : Place name: : Website: Own this business?
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Nationwide Support Services Employees
EnviroScent August 2013 - Present
Sertec Corporation January 2011 - August 2013
Trinity Broadcasting Network March 2006 - October 2010
US Census Bureau February 2009 - June 2010
Nationwide Support Services May 2006 - December 2007
Can-Am Construction May 2004 - January 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Accounting, Telecommunications..., Customer Service, Data Entry, Training, On the Job Training, Tax Preparation, Accounts Payable, Supervisory Experience, Enrollment Services, Close Attention to..., Volunteering, Multi Tasking, Payroll, Confidentiality, Government, Compliance, Problem Solving, Retail, General Administrative..., Administration, Customer Satisfaction, Time Management, Sales, Leadership, Invoicing, Event Planning, Social Networking, PowerPoint, Outlook, Communication
Education
University of Phoenix 2010 — 2011
Master's Degree, Business Administration
University of Phoenix 2006 — 2008
Bachelor's Degree, Business Administration
California State University-Long Beach 2002 — 2006
Business Administration, Management and Operations
Luscious Jimmy’s Catering June 2005 - December 2014
LoanDepot August 2012 - October 2013
Nationwide Support Services November 2009 - August 2012
Kusoju.com June 2007 - November 2008
Skills
Customer Service, English, Outlook, Strategic Planning, Microsoft Excel, Public Speaking, Windows, Microsoft Office, Budgets, Research, PowerPoint, Negotiation, Leadership, Customer Satisfaction, Microsoft Word, HTML, Teaching, Hardwork, Customer Support, Helping Clients, Event Planning, Customer Retention, People Skills, Promotions, Motivational Speaking, Motivation, Volunteering, Music Lover, Singing, Dance, Integrity, Team Building, Sales, Social Networking
Education
Sawyer Business College
Certificate of Completion, Accounting and Finance
Soffolk University - Sawyer Business School
Certificate, Accounting and Finance
U.S. Army Finance & Accounting School
Honors Certificate, Accounting and Finance
Settebello June 2014 - Present
Mahana Spa May 2014 - June 2014
Patti, Sgro, Lewis & Rogers November 2012 - May 2014
SunStar Laboratories, Inc. July 2012 - December 2012
TGI Fridays March 2012 - November 2012
Nationwide Support Services June 2010 - September 2011
Skills
Microsoft Word, Outlook, Customer Service, Public Speaking, Microsoft Office, Call Center, Social Media Marketing, Advertising, Microsoft Excel, PowerPoint, Organization, Writing, Administrative..., Payroll, Call Centers, Photoshop, Human Resources, Training, Interviews, Leadership, Research, Team Building
Education
College of Southern Nevada 2014 — 2017
Bachelor of Business Administration (B.B.A.)
Irvine Valley College 2011 — 2012
Business
UNIVERSITY HIGH SCHOOL 2010 — 2011
Saddleback College
Business
CBRE July 2014 - Present
CBRE (through Professional Staffing Resources) March 2014 - July 2014
Performance Home Loans May 2012 - October 2013
Nationwide Support Services October 2010 - April 2012
Endeavor Financial Solutions March 2009 - September 2010
Skills
Software Documentation, Finance, Microsoft Word, Access, Microsoft Excel, Sales, Quality Assurance, Computer Security, Digital Forensics, Cryptography, Visual Studio, HTML, EnCase, FTK, BlackLight, Helix, Adepto, Cybersecurity, Cybercrime, Microsoft Visual Studio, Mathematics, CSS, Photoshop, TFS
Education
University of Maryland University College 2012 — 2014
Master of Science (MS), Digital Forensics and Cyber Investigation, 3.67 GPA
Cal State Fullerton 2002 — 2008
Bachelor of Arts (B.A.), Pure Mathematics
Strategic Capital November 2013 - August 2015
loanDepot February 2013 - September 2013
Financial Strength Builder March 2011 - February 2013
Nationwide Support Services February 2009 - March 2011
Skills
Loans, Mortgage Lending, Mortgage Banking, FHA, Refinance, Loan Origination, Residential Mortgages, Credit, Credit Analysis, Underwriting, Banking, Real Estate, Finance, Investments, Investment Properties, Sales, Team Building, USDA, REO, Residential Homes, Online Research, Microsoft Office, Office Administration, Marketing, FHA financing
Education
Orange Coast College 2015 — 2017
Interior Design
San Diego State University-California State University 2010 — 2014
San Clemente High School 2006 — 2010
First Team Estates - Christie's International Real Estate April 1984 - Present
First Team Estates April 1984 - Present
First Team Estates April 1984 - Present
REMAX Fine Homes June 2014 - August 2014
Assurity Law Group September 2011 - November 2011
Nationwide Support Services May 2009 - August 2011
Bonsall Unified School District & Valley Center Pauma Valley School District January 2008 - January 2009
Prudential California Real Estate North County San Diego January 2005 - January 2008
LoanNow Financial, Inc January 2002 - January 2005
LA CORSAIRE CRUISING INC January 1992 - January 2002
Skills
Mortgage, Debt Settlement, Real Estate, Negotiation, Mortgage Lending, Loans, Mediation, Customer Service, Team Building, Microsoft Word, Sales Management, Leadership, Sales, Management, REO, First Time Home Buyers, Property, Coaching, Short Sales, Foreclosures, Selling, Real Property, Referrals, Investors, Single Family Homes, Investment Properties, Sellers, Condos, SFR, Listings, Buyer Representation, Relocation, New Home Sales, Move Up Buyers, New Homes, Buyers
Education
University of La Verne 1983 — 1984
MS, Counseling
University of Texas at Houston 1985 — 1986
State Certification, Elementary Education and Teaching, 1 - 5
University of Nevada-Reno 1969 — 1971
BS, Physical Education Teaching and Coaching, Secondary
CPS Finance June 2013 - Present
Financial Strength Builder February 2011 - March 2013
Nationwide Support Services February 2011 - February 2013
Greenwood & Hall June 2010 - November 2010
GCC Technologies LLC - Small Business Administration April 2007 - September 2009
InfoSpherix April 1997 - April 2007
Skills
Strategic Financial..., Financial Advisory, Financial Services, Coaching, Life Coaching, Finance, Management Consulting, Small Business, Leadership Development, Consulting, Leadership, Training, Team Building, Organizational..., Start-ups, Conflict Resolution, Emotional Intelligence, Community Outreach, Public Speaking, Project Management, Management, Budgets, Call Centers
Education
ICoach University 2013 — 2014
Certification, Life Coaching
Broadcasting Institute of Maryland 1984 — 1985
Certification, Radio, Television, and Digital Communication
Towson University 1981 — 1984
Bachelor of Science (BS), Mass Communication/Media Studies
Brenen Capital 2012 - 2013
Consumer Affairs Processing Center 2008 - 2011
Nationwide Support Services 2007 - 2008
People's Choice Home Loans 2006 - 2007
Acoustic 2004 - 2006
Education
Santa Ana College 1999 — 2013
International Business
Century High 1994 — 1998
Diploma, General Education
Essence June 2015 - Present
Sojern January 2015 - June 2015
adMarketplace July 2013 - December 2014
Nationwide Support Services July 2010 - July 2012
Skills
Data Analysis, Matlab, Microsoft Excel, Microsoft Word, R, Data Mining, PowerPoint, Microsoft PowerPoint, Microsoft SQL Server, Vertica, Databases, Web Analytics, Analytics
Education
Cornell University 2012 — 2013
Master's Degree, Systems Engineering, 3.7/4.0
UC Berkeley 2005 — 2009
Bachelor's Degree, Statistics, 3.0/4.0
Nationwide Support Services March 2005 - Present
JOTS Construction, INC December 2006 - April 2007
Prosper Financial September 2003 - March 2005
Skills
Outlook, Excel,..., EKG, Hospitals, Clinical Research, Nursing, Wound Care, Pediatrics
Education
Stanbridge College 2011 — 2012
LVN Graduate: License pending, Licensed Vocational Nurse, Cum Lade
Saddleback College 2003 — 2004
General Education
San Clemente High School 1998 — 2002
High School Diploma, General Education, 3.0 GPA
Nationwide Support Services August 2006 - Present
LA Fitness Corporate Office 2005 - 2006
Black and Decker Inc 2004 - 2005
Skills
Customer Service, Conflict Resolution, Negotiation, Debt Recovery, Debt Management, Debt Elimination, Account Management, Graphic Design, Underwriting
Education
Academy of Art University 1993 — 1996
Animation, Interactive Technology, Video Graphics and Special Effects
El Toro High School 1986 — 1990
Gen Ed
Wyndham Worldwide April 2014 - Present
Wyndham Vacation Ownership January 2012 - Present
Wyndam Vacation Ownership 2012 - Present
JEM Group January 2010 - January 2012
JEM Group 2010 - 2012
Nationwide Support Services 2010 - 2012
JPMorgan Chase January 2004 - January 2010
Skills
Customer Service, Accurate Data Entry, Supervisory Experience, Team Leadership, Team Building, Office Administration
Education
Kaplan University 2012 — 2014
Bachelor's degree, Health/Health Care Administration/Management
Gage Park High School
Diploma, Computer Science
Olive Harvey College
Associate of Arts (A.A.), General Education/Business; Liberal Arts
LoanDepot February 2012 - Present
Mind Your Own Mortgage May 2010 - Present
KidBuilderZ February 2011 - December 2013
Nationwide Support Services April 2009 - August 2010
H&R Block / Option One Mortgage Company April 2005 - July 2007
E*TRADE Financial January 2001 - December 2004
LoansDirect, Inc November 1998 - January 2001
NJK Holdings February 1998 - November 1998
City Mortgage Services July 1996 - October 1997
Prime Financial Corporation May 1994 - July 1996
Skills
Operations Management, Internal Communications, Change Management, Strategic Planning, Financial Analysis, Corporate Finance, Business Process..., P&L responsibility, Public Speaking, Financial Modeling, Mortgage Banking, P&L Management, Leadership, P&L Responsibility, FHA, Budgets, Sales, Management, Mergers & Acquisitions, Team Building, Financial Services, Loans, Underwriting, Strategy, Mortgage Lending, Coaching, Process Improvement, Executive Management, Finance, Start-ups, Credit, Portfolio Management, Investments, Analysis, Loan Origination, Banking, Loan Servicing, Strategic Financial..., Forecasting, Risk Management, Call Centers, Mortgage Servicing
Education
California State University-Fullerton 1978 — 1984
Bachelor of Arts, Business with Emphasis on Accounting and Management Information Systems
home April 2014 - Present
Assurant April 2010 - December 2013
Nationwide Support Services February 2010 - April 2010
Assurant Specialty Property August 2007 - January 2010
New Century Mortgage January 2003 - June 2007
Wycliffe Bible Translators January 1981 - June 2002
Skills
Word, 10 Key, Excel, PowerPoint, Outlook, Microsoft Office, Customer Service, Windows, Accounting, Data Entry, Fundraising, Insurance, Leadership, Leadership Development, Management, Microsoft Excel, Microsoft Word, Nonprofits, Public Speaking, Recruiting, Research, Teaching, Team Building, System Administration, Time Management, Training
Education
Cypress College 1970 — 1972
AA, General Office Practice
Orange County Social Social Services- adult services July 2012 - Present
Orange County Registrar of Voters April 2012 - June 2012
Nationwide Support Services April 2008 - December 2010
International 2002 - 2003
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Outlook, YouTube, Internet, Data Entry, Social Networking, Quality Control, Training, Call Centers
Education
Santa Ana College 2012 — 2015
Associate's degree, Human Resources Management/Personnel Administration, General
Orange Coast College
Make-Up Artist/Specialist
Saddleback High School
Asset Management Company January 2010 - Present
Nationwide Support Services July 2008 - May 2011
CTX Mortgage / LoanNow Financial 1999 - 2007
Norman Levy Associates 1995 - 1998
Merrill Lynch 1993 - 1995
Toyota Motor Sales 1991 - 1993
Skills
Strategic Planning, Operations Management, Team Building, Change Management, P&L Management, Customer Service, New Business Development, Sales Management, Negotiation, Marketing Strategy, Excel, Microsoft Office, B2B, Public Speaking, Debt, PowerPoint, Word, Business Planning, Mortgage, Small Business, Business Strategy, Budgeting, Management Consulting, Forecasting, Organizational..., Start-ups
Education
University of San Francisco 1998 — 1999
MBA, Marketing, Finance
University of Southern California 1988 — 1990
BS, Marketing, Finance
Vape Noir June 2015 - Present
Jaenovation Corporation March 2014 - Present
VapeDynamics March 2014 - Present
ePuffStore March 2013 - Present
TOSHIBA AMERICA March 2012 - February 2015
Jaenovation LLC June 2010 - March 2014
Nationwide Support Services June 2010 - January 2012
Transaction Management & Solutions November 2009 - June 2010
topLingo January 2009 - November 2009
Global Bilgi 2004 - 2007
Education
California State University-Fullerton
Master's Degree, Computer Science
Bahçeşehir Üniversitesi 2005 — 2007
Master's Degree, MBA
Yildiz Technical University 1999 — 2004
BS, Mathematical Engineering / System Analysis
Suadiye Lisesi 1996 — 1999
Science
Corinthian Colleges, Inc. April 2013 - May 2015
CDR Financial Services, LLC December 2011 - January 2013
Nationwide Support Services March 2010 - July 2011
Auto One Warranty June 2007 - March 2010
Quick loan funding January 2006 - June 2007
RRS Transport March 2003 - June 2006
Triad Financial January 1999 - January 2003
Skills
Microsoft office, Excel, Outlook, Microsoft Excel, Process Improvement, Leadership, Microsoft Office, System Administration, Management, Microsoft Word, Team Building, Analysis, Budgets, Accounts Receivable, Customer Service, Financial Analysis, Recruiting, Sales, Call Centers, Finance, Credit, Customer Retention, Marketing, Negotiation, Strategic Planning, Access
Education
California State University-Long Beach 1994 — 1998
Bachelor’s Degree, Music Performance, General
Cypress College 1991 — 1993
AA, Music
e-Recycling of California 2010 - 2013
Pacific Maritime Association October 2005 - December 2011
Nationwide Support Services May 2008 - February 2009
Skills
Shipping, Logistics, Operations Management, Management, Team Building
Education
University of Phoenix-Southern California Campus 2008 — 2009
Hesperia High School 2001 — 2004
Connect FSS March 2013 - Present
MB Illustration January 1990 - Present
Nationwide Support Services October 2009 - February 2013
Fuse Interactive June 1997 - September 2007
Skills
ADO.NET, SQL, HTML, C#, Flash, jQuery, VB.NET, CSS, Microsoft SQL Server, ActionScript, ASP.NET, Visio, Objective-C, Web Design, LINQ, E-commerce, MySQL, Web Development, Programming, Web Applications, .NET, JavaScript, Software Development, AJAX, iOS development, Information Architecture, JSON, User Interface Design, Web Services, Illustrator, Photoshop, User Interface, MVC, Visual Studio, iOS Development
Education
Capella University 2005 — 2007
M.S., Information Technology
BYU 1987 — 1989
Bachelor of Fine Arts (BFA), Illustration
Nationwide Support Services June 2009 - January 2013
eEye Inc September 2002 - June 2009
The Home Depot December 1999 - February 2002
Datta Corporation (McDonald's Franchise) March 1995 - November 1999
Skills
Human Resources, Deferred Compensation, Recruiting, FMLA, Employment Law, PowerPoint, Visio, New Hire Orientations, Management, Payroll, Quicken, Team Building, Talent Acquisition, Personnel Management, Negotiation, Training, Employee Relations, Employee Engagement, Onboarding, Technical Recruiting, Performance Management, Organizational..., Hiring, Succession Planning, FLSA, COBRA, Legal Compliance, Ceridian, SPHR
Education
Irvine Valley College 2013 — 2015
Associate's Degree, Business Administration and Management, General, 3.90
Brandman University 2010 — 2010
Certificate, Human Resources
Oak Mortgage Group April 2014 - Present
loanDepot February 2013 - March 2014
BOK Financial, Bank of Texas July 2011 - February 2013
Nationwide Support Services December 2009 - July 2011
Wells Fargo Home Mortgage August 2008 - September 2009
H&R Block Mortgage/Option One Mortgage October 2005 - November 2007
Metrocities Mortgage July 2004 - October 2005
E*TRADE Financial January 2001 - June 2004
Education
California State University-Long Beach
Microsemi Corporation November 2010 - Present
Nationwide Support Services June 2010 - October 2010
LA Fitness International LLC August 2007 - May 2010
Ingram Micro June 2007 - August 2007
Saleen, Inc. December 2005 - June 2007
Skills
Microsoft SQL Server, CRM, Databases, Business Intelligence, SSRS, SSIS, T-SQL, Data Warehousing, SharePoint, SQL, ETL, Business Analysis, Crystal Reports, Integration, Performance Tuning
Education
California State University-Fullerton 2003 — 2005
Master, Information Systems
Royal Pacific Funding Corporation May 2015 - Present
Impac Mortgage September 2012 - May 2015
Nationwide Support Services June 2009 - September 2012
The California Exchange Company January 2008 - September 2009
New Century Mortgage 1997 - 2007
Skills
Mergers & Acquisitions, Credit, Loans, Training, Business Development, Process Improvement, Strategic Planning, Management, Business Planning, Leadership, Change Management, Customer Service, Sales, Team Building, Performance Management, Operations Management, Market Planning, Sales Operations, Risk Management, Executive Management, Underwriting, Real Estate, Mortgage Lending, Succession Planning, P&L Management, Sales Management, B2B, Start-ups, Marketing
Education
New Mexico State University
Bachelor of Business Administration (B.B.A.), Finance, General
First American Title, Database Services November 2010 - July 2014
Nationwide Support Services January 2010 - April 2010
Ingram Micro May 2007 - August 2008
First American Title, Database Services 2003 - 2006
SageTree Inc. 2000 - 2002
Ericsson and Cygnion (spinoff of Ericsson) 1999 - 2000
Reviewco 1998 - 1999
First American Title, Real Estate Solutions October 1997 - June 1998
Global Business Solutions 1996 - 1997
Computervision 1994 - 1994
Skills
Waterfall, Budgets, RUP, Project Plans, Risk Assessment, RAD, SDLC, PMP, Vendor Management, Visio, Project Management, Process Improvement, Software Project..., Business Analysis, Requirements Analysis, PMO, Change Management, Distributed Team..., International Project..., Infrastructure Project..., Business Case Production, Software Capitalization..., Security, Testing, Quality Assurance, ITIL, Project Planning, Software Development, Agile Project Management, Management, Project Portfolio..., Cloud Computing
Education
California State University-Fullerton, Mihaylo College of Business and Economics
International Marketing Certificate, International Marketing
Project Management Institute (PMI)
Project Management Professional (PMP) Certificate, Project Management
University of California, Los Angeles
Political Science, International Relations, Business, Foreign Language
First American Financial Corporation December 2012 - Present
Experian July 2011 - December 2012
Nationwide Support Services October 2010 - July 2011
iMedRIS Data Corporation November 2004 - October 2010
Skills
.NET, MVC, jQuery, SQL Server, ASP.NET, Tomcat, Web Services, LINQ, C++, PHP, Web Applications, JSP, C#, HTML, Software Development, Microsoft SQL Server, JavaScript, Visual Studio, XML, IIS, CSS, AJAX, SQL, Java, Eclipse, JSON, Apache, Subversion, Software Engineering, Linux, UML, MySQL, SDLC, T-SQL, Programming, ASP.NET MVC, Object Oriented Design, Databases, Ant, OOP, DHTML, XHTML, Version Control, Spring, Database Design, LAMP, Oracle, Web Development, JDBC, Agile Methodologies
Education
California State University-San Bernardino 2002 — 2008
MS, Computer Science
CoreIP Solutions, Inc. September 2014 - Present
Creativ Innovations August 2011 - Present
City of Pasadena August 2013 - Present
Black Knight Financial Services Data & Analytics May 2013 - September 2014
First American September 2011 - May 2013
Nationwide Support Services September 2010 - September 2011
UpperStrata September 2009 - September 2010
Philips IT-Applications September 2008 - September 2009
Golden State Communications July 2008 - September 2008
Lender Processing Services, Inc. (LPS) May 2007 - June 2008
Skills
Web Services, C#, ASP.NET, Microsoft SQL Server, .NET, XML, Software Development, Visual Studio, Agile Methodologies, SQL, jQuery, JavaScript, SDLC, LINQ, AJAX, Cloud Computing, Integration, Java, CSS, Web Applications, PHP, Scrum, IIS, SOA, HTML, Software Engineering, VB.NET, Software Design, Enterprise Architecture, Databases, ASP.NET MVC, WCF, Mobile Applications, XSLT, Database Design, Software Project..., Requirements Analysis, MVC, JSON, Solution Architecture, Programming, Objective-C, OOP, Android, Web Development, Architecture, HTML 5, REST, Object Oriented Design, Android Development
Education
University of Houston 2003 — 2007
Computer Science
U.S. Legal Services January 2011 - Present
Nationwide Support Services June 2010 - December 2010
Skills
Outlook, Litigation Support, Legal Research, Administrative..., Legal Writing, Legal Documents
Education
Orange Coast College 2006 — 2007
Principles of Real Estate
CHOC Children’s Hospital of Orange County May 2012 - Present
Nationwide Support Services April 2010 - May 2012
NG+P January 2008 - April 2010
Doubletree Hotel Santa Ana/OC Airport November 2003 - September 2007
Skills
Microsoft Excel, Financial Analysis, Cash Management, Forecasting, Invoicing, Accounting, Variance Analysis, Journal Entries, Payroll, Accounts Receivable, Auditing, Internal Controls, Account Reconciliation, Analysis, Cash Flow, Customer Service, Spreadsheets, Outlook, Employee Benefits, Management, Budgets, Human Resources, Accounts Payable, Financial Statements, Microsoft Word
Education
University of California, Riverside 1998 — 2003
BS, Business Administration
Cathay Bank April 2013 - Present
Nationwide Support Services February 2009 - November 2011
Pacific Premier Bank September 2005 - February 2008
Orange County's Credit Union April 2005 - July 2005
Banco Popular North America October 2004 - April 2005
Quaker City Bank (merged with BPNA) January 1999 - October 2004
Coast Federal Bank (merged with Home Savings then WAMU) October 1988 - December 1998
Commerce Bank of San Luis Obispo 1987 - 1988
Fidelity Savings (merged with Citicorp Savings) 1981 - 1987
Skills
Training, Employee Training, Call Centers, Banking, Employee Relations, Team Building, Team Leadership, Change Management, Management, Employee Engagement, Coaching, Consumer Lending, Leadership, Process Improvement, Cross Selling, Performance Improvement, Recruiting, Investments, Training Delivery, Onboarding, Performance Management, Leadership Development, Talent Management, Talent Acquisition, Debt Settlement, E-Learning, Research, Succession Planning
Education
Tustin High School
University of California, Irvine
BA
MATES Resourcing Program July 2012 - Present
Nationwide Support Services July 2008 - July 2012
Nationwide Support Services July 2005 - July 2008
NATIONWIDE SUPPORT SERVICES, INC. February 2005 - July 2005
4G Wireless - Verizon Wireless December 2001 - March 2003
Honua Technologies Group August 1999 - November 2001
Draper's & Damon's September 1998 - January 1999
WorldCom Wireless December 1996 - August 1998
Skills
Strategic Planning, Excel, Microsoft Office, Organizational..., Customer Relations, PowerPoint, Writing, Word, Credit, Call Center, Debt, Email Marketing, Negotiation, Coaching, Team Building, Change Management, Compliance, Performance Management, Vendor Relations, Analysis, Executive Coaching, Customer Service, Technology Management, Operations Management, Software Implementation, Program Implementation, Solution Implementation, Strategy Implementation, Operating Budgets, Microsoft Word, Microsoft Excel, Call Centers, Vendor Management, Management, Process Improvement, Training, Start-ups, Human Resources, Leadership, CRM, Recruiting, Business Development, Outsourcing, Executive Management, Budgets, Telecommunications, Project Management, Business Strategy, Mergers & Acquisitions, Business Planning
Education
University of Santa Monica 2000 — 2004
Master's degree, Applied Psychology, 3.95
Arizona State University 1985 — 1995
BS, PreLaw
Automobile Club of Southern California May 2014 - Present
Cox Communications January 2013 - April 2014
Nationwide Support Services January 2010 - November 2012
Criticom Monitoring Services April 2007 - August 2009
Skills
Management, Customer Satisfaction, Training, Sales, Customer Service, Call Centers, Microsoft Excel, Leadership, Microsoft Office, Outlook, Customer Retention, Credit, Process Improvement, Team Building
Education
Fullerton College 2011 — 2013
AA, Business Administration
Southern California Edison August 2011 - Present
La Mirada Eye & Laser Center July 2009 - September 2011
Nationwide Support Services January 2009 - April 2010
Fremont Investment & Loans August 2003 - January 2009
Skills
HTML5, Advanced CSS, PHP, Java, JavaScript, Linux Server, MySQL, SQL, PBX, Asterisk, CRM software, Excel, Access, CRM, Active Directory, Windows Server, Microsoft Excel, HTML 5, Computer Hardware, Databases, Linux, Disaster Recovery, Process Improvement, SharePoint, Software Development, Technical Support
Education
Fullerton College
Computer Science
Toastmasters International December 2012 - Present
Nationwide Support Services September 2009 - April 2010
Skills
Management, Customer Service, Call Centers, Strategy, Marketing, Project Management, Team Leadership, Strategic Planning, Talent Acquisition, Change Management, Human Resources, Business Strategy
Education
University of Cincinnati-Raymond Walters College 2005 — 2006
Moeller High School 1999 — 2002
Diploma
LA Fitness July 2010 - Present
Nationwide Support Services July 2009 - March 2010
Skills
Information Technology, Network Administration, Help Desk Support, Desktop Application..., Technical Support, Windows 7, Microsoft Exchange, Computer Repair, Windows XP, Active Directory, Citrix, Networking, Windows Vista, Computer Hardware, Software Installation, Windows Server, VPN, Blackberry Enterprise..., Windows XP Pro, Servers, Hardware, System Administration, Troubleshooting, VMware
Education
DeVry University 2009 — 2013
Bachelor of Science (BS), Computer Networking and Communications Management
Debt Free Solutions February 2012 - Present
Nationwide Support Services June 2010 - February 2012
Nationwide Support Services October 2008 - June 2010
Skills
Change Management, Process Improvement, Call Centers, Training, Team Building, Customer Service, Operations Management, Management, Vendor Management, Leadership, Credit, Mortgage Lending, Recruiting, Coaching, Performance Management, Team Leadership, Negotiation, Sales, Strategic Planning, Analysis
Education
Pima Community College 2002 — 2003
Foothill High School Redding CA 1995 — 1999
Diploma
Emery Financial May 2012 - Present
Nationwide Support Services November 2009 - May 2012
Kirkland Green February 2009 - November 2009
Skills
Networking, Windows Server, Active Directory, Network Administration, Servers, VMware, Troubleshooting, Microsoft Exchange, System Administration, Cisco Technologies
Education
DeVry University 2001 — 2005
Bachelor's degree in Network Communications, Information Technology