Navient Company
Navient is a U.S. corporation based in Wilmington, Delaware, whose operations include servicing and collecting on student loans. Customer service: 00 1 888-272-5543 Headquarters: Wilmington, Delaware, United States CEO: John F. Remondi (Apr 2014–) Subsidiaries: General Revenue Corporation, Gila LLC,
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Navient Employees
BlackRock October 2014 - Present
Navient June 2014 - October 2014
Sallie Mae November 2013 - June 2014
Cultural Care Au Pair February 2009 - August 2013
Stylebug Inc May 2011 - January 2013
Julio Simoes Logistics S.A. August 2008 - January 2009
Consulate General of Portugal February 2006 - August 2008
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Brazilian Portuguese, Payroll, Leadership, International Relations, Team Leadership, Business Development
Education
Wilmington University 2011 — 2011
Master of Business Administration (M.B.A.), Marketing
Delaware County Community College 2009 — 2011
None, Continuing Education Courses
Faculdades Metropolitanas Unidas 2005 — 2008
Bachelor of Arts (B.A.), Liberal Arts and Sciences/Liberal Studies
Shasta County Office of Education December 2013 - Present
Navient 2014 - September 2015
Simpson University May 2015 - July 2015
New York Life Insurance Company June 2013 - February 2014
iHELP October 2010 - November 2012
BrightStar Education Group July 2010 - September 2010
Sallie Mae January 2004 - February 2010
Educaid/The Money Store/First Union Bank/Wachovia Bank/Wells Fargo June 1994 - January 2004
Point Loma Nazarene University November 1989 - May 1994
Skills
Public Speaking, Marketing, Sales Operations, Student Financial Aid, Customer Service, Strategic Planning, Microsoft Office, Salesforce.com, Operations Management, Cross Selling, Budgets, Sales, Leadership, Training, CRM, Accounting, Sales Management, Higher Education, Admissions, Staff Development, Social Networking, Business Development, Enrollment Management, Community Outreach, Nonprofits, Finance, Seibel, Corporate Budgeting, Analytics, 401k Rollovers, Asset Protection, Licensed Life Insurance..., Investments, Protection..., Retirement Planning, Small Business, Community Banking, Banking, Financial Services, Analysis
Education
California State University, Fresno 2015 — 2016
Teaching Credential, Elementary Education and Teaching
National University 1998 — 1999
Master, Business Administration / Financial Management
Point Loma Nazarene University 1988 — 1992
Bachelor of Arts, Sociology / Criminal Justice
Atascadero High
Navient September 2014 - Present
Pharma Services and Biotechnology July 2011 - August 2014
Roche Diagnostics February 2007 - July 2011
GE Aviation August 2005 - February 2007
Rolls-Royce October 2001 - August 2005
Airborne Express February 2001 - October 2001
Rolls-Royce June 2000 - February 2001
Product Action International January 2000 - June 2000
International Truck and Engine May 1999 - August 1999
Education
Anderson University 2003 — 2005
MBA
University of Indianapolis 1996 — 2000
Bachelors, Marketing and Business Administration
Navient February 2012 - Present
General Revenue Corporation January 2011 - Present
Cornerstone Brands January 2011 - February 2012
Skills
Retail, Customer Service, Inventory Management, Customer Satisfaction, Data Entry, Microsoft Office, Microsoft Excel, Call Centers, Inventory Control, Microsoft Word, Troubleshooting, Customer Experience, E-commerce
Education
Cincinnati State Technical and Community College
Fairfield Residential July 2015 - Present
Navient May 2013 - June 2015
Heartland Hall Child Development August 2008 - January 2013
Anacapa Holdings, Ltd. (free-hotspot.com) May 2011 - July 2011
Skills
Customer Service, Social Media, Collections, Financial Services, Teamwork, Adaptability, Event Planning, Marketing, Diversity, Leasing
Education
Western Governors University 2015 — 2016
Human Resources Management and Services, Senior
Ball State University
International Business and ISOM
Navient October 2006 - Present
Horizon Convention Center 2004 - 2006
Skills
Budgets, Coaching, Employee Benefits, Leadership, Leadership Development, Management, Process Improvement, Program Management, Risk Management, Strategic Planning, Team Building, Training, Vendor Management, Call Center, Credit, Employee Relations, Call Centers
Education
Ball State University 2002 — 2006
Bachelor's, Geography: Travel and Tourism
Muncie Southside
Navient September 2013 - Present
MCL Restaurant & Bakery September 2008 - September 2013
Wish TV August 2012 - December 2012
Roche Diagnostics March 2012 - August 2012
Delaware County EMA May 2011 - August 2011
MCL Restaurant & Bakery July 2004 - August 2008
Skills
Meteorology, Natural Hazards, Emergency Management, Customer Service, Microsoft Office, Public Speaking, Research, Teamwork, Time Management, Creativity
Education
Anna Maria College 2014 — 2015
Master of Public Administration (M.P.A.), Emergency Management
Ball State University 2007 — 2011
Bachelor of Science (B.S.), Meteorology
Highland Senior High School 2003 — 2007
Honors Diploma
Navient August 2014 - Present
Town Of Big Flats: Youth Dept June 2012 - August 2014
Murch Agency April 2014 - June 2014
Minier's Super Market October 2010 - January 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Java, C
Education
Corning Community College 2012 — 2014
Associate of Science (A.S.), Computer and Information Sciences, General
Corning Community College 2012 — 2014
Associate of Science (A.S.), Business Administration and Management, General
Navient August 2015 - Present
Freelance August 2012 - August 2015
Ontario Systems May 2014 - September 2014
Last Rites January 2014 - May 2014
CVS Caremark Corporation July 2013 - May 2014
Skills
Typography, Adobe Creative Suite, Graphic Design, Posters, Logo Design, Photoshop, Graphics, InDesign, Digital Illustration, Vector Illustration, Mac, Corporate Branding, Illustrator, Photography, Brochures, Corporate Identity, Adobe Acrobat, CSS3, Brand Development, Visual Communication, Branding & Identity, Social Media, Image Editing, Illustration, Layout, After Effects, Audacity, HTML 5, Design Strategy, MadCap Flare
Education
Ball State University 2009 — 2013
Bachelor's Degree, Design and Visual Communications, General
Knightstown High School 2005 — 2009
High School
Navient September 2014 - Present
DoubleTree by Hilton August 2014 - Present
Ideal Home Care Services, Inc. July 2013 - January 2014
Horizon Health Services April 2013 - August 2013
Greater Cleveland Council Boy Scouts of America August 2012 - April 2013
Maxim Healthcare Services November 2010 - June 2011
Maxim Healthcare Agency November 2010 - June 2011
Profero Solutions July 2010 - October 2010
KeyBank July 2008 - October 2009
Faith Medical Associates April 2009 - May 2009
Skills
Customer Service, Healthcare, Management, Social Skills, Epic Systems, EMR, HIPAA, Hospitals, Inpatient
Education
Heart to Heart Health Center 2013 — 2013
Certifed Nursing Assistant, Nursing Assistants
South University 2010 — 2012
none, Health Science
South University Online 2010 — 2012
Bachelors, Health Science
Sanford-Brown College 2009 — 2010
diploma, Medical/Clinical Assistant
Lorain County Community College 2006 — 2007
Biology; . Coursework- Biology, Art History, Music Appreciation, English Literature
Cleveland State University 2000 — 2006
Biology
Division of Family Resources State of Indiana April 2015 - Present
Lana Hunt October 2014 - Present
Citizens Bank October 2014 - February 2015
Navient December 2012 - July 2014
Sallie Mae Inc July 2010 - December 2012
Raw Television November 2011 - May 2012
Iron Age Corporation March 2006 - January 2007
Skills
Data Processing, Microsoft Office 2010, Business Analysis, Microsoft Excel, Microsoft Word, Outlook Express, Generating Reports, Business Objects, Call Center, Databases, Data Entry, Call Centers
Education
Penn Foster College 2012 — 2016
Bachelor's of Science, Business Administration and Management, General, 3.8
Penn Foster College 2012 — 2012
Technical Certificate, Microsoft Office, 3.8
Faith Bible Institute 2003 — 2005
Theology, Bible Survey and Theology, 4.0
Barton College 1988 — 1991
Office Administrative, Medical & Dental Office Administration, 4.0
Park College 1988 — 1988
Social Psychology course completion, Psychology, 4.0
Mount Wachusett Community College 1987 — 1987
Intro Psychology & Theories of Personality courses completed, Psychology, 3.8
Navient October 2014 - Present
Lowe's Companies, Inc. March 2013 - August 2014
Costco Wholesale June 2006 - April 2012
Habitat for Humanity International April 2011 - April 2011
Skills
Comprehensive Planning, Geography, Architecture, Urban Design, Mixed-use, ArcGIS, Microsoft Office, PowerPoint, Time Management, Microsoft Excel, Customer Service, Project Management, Project Planning, Microsoft Word, Project Coordination, Team Leadership, Community Development, AutoCAD, Urban Planning, Architectures
Education
University of North Carolina at Charlotte 2010 — 2013
Bachelors, Geography
Cape Fear Community College 2005 — 2010
Associate of Arts (A.A.), College Transfer
Navient May 2015 - Present
Speedway LLC February 2014 - June 2015
Buffalo Wild Wings December 2012 - February 2014
McDonald's Corporation January 2010 - August 2012
iCare August 2011 - May 2012
Education
Ball State University 2011 — 2015
Bachelor's Degree, HR and Organizational Communication
New Castle High School 2007 — 2011
Academic Honors Diploma
Navient April 1998 - Present
Skills
Web Analytics, Business Management, IT Service Management, Student Loans, Process Optimization, Private Cloud, Hadoop, Hybrid Cloud, Big Data, VoIP, Management, Business Analysis
Education
Ball State University 1994 — 1995
Master Science
Ball State University - College of Business 1989 — 1993
Bachelor Science
Navient May 2015 - Present
EDCi May 2013 - May 2014
Interactive Intelligence January 2010 - April 2013
Butler University July 2009 - October 2009
Butler University December 2007 - July 2009
Butler University February 2007 - December 2007
Need-A-Nerd Computer Service January 2005 - August 2007
Skills
IVR, VoIP, Virtualization, Windows Server, Troubleshooting, VMware, Technical Support
Education
Butler University
Bachelor, Science Computer Science
Navient September 2015 - Present
Navient November 2011 - Present
SallieMae 2008 - November 2011
Sallie Mae July 2004 - May 2008
U.S. Air Force 2001 - 2004
Skills
Process Improvement, Program Management, Facilities Management, Management, Contract Negotiation, Vendor Management, Budgets, Project Planning, Strategic Planning, Customer Service, Project Management, Operations Management, Team Building, Data Center, Team Leadership, Leadership, Recruiting, Training, Risk Management, Change Management, Call Centers, Policy, Business Analysis, CRM, Performance Management
Education
Indiana Wesleyan University 2014 — 2016
Master's Degree, Business Administration and Management, General
Indiana Wesleyan University 2012 — 2014
BSM, Management
Ball State University
Navient July 2007 - Present
Skills
Call Center, Visio, Avaya, Computer Hardware, Troubleshooting, Windows 7, Active Directory, Help Desk Support, Technical Support, TCP/IP, Data Center, Operating Systems, Disaster Recovery, Software Documentation, Hardware, XP
Education
Alfred State College - SUNY College of Technology 2003 — 2007
Bachelors, Computer Engineering Technology
West Valley Central School 1990 — 2003
Regents Diploma
Navient October 2014 - Present
St. Susanna Catholic Parish September 2014 - Present
Faithspeaks Photography 2013 - Present
Franciscan University of Steubenville May 2014 - July 2014
Kimberly Hahn June 2012 - July 2014
Franciscan University of Steubenville August 2011 - July 2014
Franciscan University of Steubenville September 2013 - May 2014
Berkshire Health Systems May 2010 - January 2012
Maggie's Home and Garden 2008 - 2012
St. Joseph Roman Catholic Church 2007 - 2012
Skills
Photography, Time Management, Digital Photography, Social Networking, Photoshop, Teaching, Microsoft Office, Event Planning, Event Photography, Youth Ministry, Cpr Certified, Administrative..., Theology, Customer Satisfaction, Healthcare, Wedding Photography
Education
Franciscan University of Steubenville 2011 — 2014
Bachelor's Degree, Theology/Theological Studies
Berkshire Community College 2008 — 2010
Pre-Nursing Studies
Kolbe Academy 2004 — 2008
Homeschooled
Navient August 2015 - Present
George Washington University August 2013 - Present
George Washington University May 2015 - August 2015
Teachers Federal Credit Union October 2008 - July 2013
Teachers Federal Credit Union April 2007 - October 2008
Teachers Federal Credit Union April 2006 - April 2007
Teachers Federal Credit Union August 2005 - April 2006
Teachers Federal Credit Union January 2003 - August 2005
Teachers Federal Credit Union January 2002 - January 2003
Skills
Customer Service, Banking, Microsoft Excel, Risk Management, Microsoft Word, Training, Consumer Lending, Loan Servicing, Loan Origination, Loans, Public Speaking, Credit, Credit Analysis, New Account Opening, Teller Operations, Employee Training, Finance, Mortgage Lending, Analysis
Education
Dowling College 2008 — 2011
Master of Business Administration (MBA), Leadership and Management
Saint Joseph's College 2004 — 2006
Human relations, Psychology and Sociology
Suffolk County Community College 2002 — 2004
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Navient December 2012 - Present
Sallie Mae January 2010 - December 2012
Sallie Mae March 2008 - January 2010
Lifetouch Portrait Studios August 2008 - January 2009
Skills
Customer Service, Management, Sales, PowerPoint, Microsoft Office, Collections, Photography, Interviews, Innovativeness, Problem Solving, Motivation, Conflict Resolution, Flexible Schedule, Photoshop, Kronos Timekeeping, Call Centers, Banking
Education
Ball State University 2006 — 2007
Navient January 2014 - Present
Sallie Mae March 2013 - January 2014
Sallie Mae April 2012 - March 2013
Sallie Mae October 2010 - April 2012
Skills
Dialers, Call Centers, Customer Service, Process Improvement, Team Building, Leadership, Management, Financial Services, Executive Management, Credit Cards, Business Analysis, Banking, Project Management
Education
Ivy Tech Community College 2011 — 2013
In Progree, Business Administration, Management and Operations
Ball State University 2004 — 2005
Business Administration, Management and Operations
Navient 2012 - 2014
Bank of America November 2010 - July 2012
Education
Delaware State University 2005 — 2007
Early Childhood Education and Teaching
Delcastle Technical High School 2001 — 2005
Business Technology
Wake Up Now November 2013 - Present
Navient August 2012 - Present
Sallie Mae August 2012 - December 2013
Delaware State University January 2010 - August 2012
Lake Forest School District January 2010 - May 2012
US Forest Service June 2006 - August 2009
Skills
Research, Higher Education, Community Outreach, Public Speaking, Leadership, Community Development, Microsoft Office, Accountants, Environmental Design, Environmental Research, Agricultural Extension, Education, STEM, Teacher Mentoring, Peer Development, Entrepreneurial..., Non-profits, Musicality, Agricultural education, Landscape Assessment, Student Loans, Financial Reporting, Financial Analysis, Program Development, Data Analysis, Nonprofits, Grant Writing
Education
Delaware State University 2009 — 2014
Masters of Teaching; Bachelor's, Agricultural Education; Environmental Science; Environmental Science (Agriculture), Graduate Student
North Carolina State University 2009 — 2009
Forestry, Junior
Tuskegee University 2006 — 2009
Forestry; Plant Science (Urban Forestry)
POLYTECH High School 2002 — 2006
High School Diploma, Environmental Science
College Ave United Methodist Church August 2015 - Present
Navient November 2013 - June 2015
Flight1 November 2013 - April 2015
Chase May 2013 - November 2013
Indiana University Health January 2013 - May 2013
Ball State University 2009 - May 2013
Cardinal Communications September 2012 - March 2013
Grandma Betty's Ice cream Shop March 2012 - November 2012
Payless ShoeSource May 2012 - August 2012
Lifetouch October 2011 - February 2012
Skills
Graphic Design, Event Planning, Illustrator, Leadership, Web Design, Community Service, Logo Design, InDesign, Social Media, Photoshop, Sales, Blogging, Social Media Marketing, Magazines, Marketing Communications, Microsoft Word, PowerPoint, Editing, Retail, Photography, Mac, Newsletters, Illustration, Customer Centricity, Goal-Orientated, Proactivity, Self-Sufficient, Team Player, Customer Service, Adobe Creative Suite
Education
Ball State University 2015 — 2016
Master of Science (MSc), Information and Communication Sciences
Ball State University 2009 — 2013
Bachelor of Applied Science (BASc), Public Relations/Fashion
Ben Davis H.S. 2006 — 2009
Diploma, Honors
Ascension Ministry Service Center June 2014 - Present
Navient May 2014 - June 2014
Sallie Mae January 2014 - April 2014
OrthoIndy July 2012 - October 2013
St. Vincent Hospital July 2011 - August 2012
Healthport LLC March 2011 - July 2011
Ball Memorial Hospital June 2009 - July 2010
Baxter Healthcare September 2007 - April 2009
Skills
Medical Terminology, Hospitals, Healthcare, EMR, Phlebotomy, HIPAA, Cerner, Direct Patient Care, Medical Records, Patient Safety, EKG, BLS, Vital Signs, Meditech, Medical/Surgical, Quality Patient Care, Data Entry, Orthopedic, Nursing Care, Patient Education, Healthcare Information..., Microsoft Office, Appointment Scheduling, Filing, Confidentiality, Spreadsheets, Office Equipment, 10 Key, Skip Tracing, Collections, Third Party Collections, Customer Service, Multi Tasking, Organization, Account Reconciliation
Education
Indiana University-Purdue University at Indianapolis 2012 — 2015
Bachelor of Arts (B.A.), General Studies, behavioral and social sciences
Ball State University 2010 — 2011
Bachelor of Science (B.S.), Pre-Nursing Studies
Navient May 2014 - Present
Sallie Mae October 2006 - Present
Maxon Corporation 1996 - 2006
Skills
Employee Relations, Onboarding, HRIS, Organizational..., Performance Management, Strategic Planning, Employee Benefits, Change Management, FMLA, Team Building, Human Resources, Talent Management, Talent Acquisition, Recruiting, PeopleSoft, Employee Engagement, HR Policies, Legal Compliance, Leadership, Personnel Management, Interviews, New Hire Orientations, Process Improvement, Workforce Planning, Employee Training, Deferred Compensation, Benefits Administration
Education
Ball State University
MBA
Ball State University 1993 — 1996
Bachelor of Science (BS), Legal Administration
Navient March 2015 - Present
LA Tan January 2013 - March 2015
The Goddard School of Centerville November 2011 - August 2012
Skills
Microsoft Office, Customer Service, Teamwork, Social Media, Public Speaking, Inventory Management, Employee Training, Client Billing, Supervisory Experience, Product Ordering, Customer Service..., Bank Reconciliation, Research, Sales, Sales Promotion
Education
Siena Heights University 2012 — 2014
Bachelor's Degree, Business Administration, Concentration in Marketing
Central Texas College 2009 — 2012
Associate's Degree, Applied Science in General Studies
Central Texas College 2009 — 2011
Associate's Degree, Applied Science in Applied Management
Navient March 2014 - Present
CCI, Inc September 2012 - Present
Thirty-One Gifts October 2013 - December 2014
Xerox March 2012 - September 2012
CrowdStar, Inc November 2010 - March 2012
CrowdStar, Inc June 2010 - November 2010
Harrison College September 2007 - November 2007
Marsh Supermarkets September 2002 - April 2005
Skills
Keyboarding 60 wpm, Excel, Microsoft Word, Power Point, Access, Multi-line Phone, Mobile Devices, Microsoft Excel, Troubleshooting, Facebook, Project Management, Video Games, Call Centers, Social Networking, Editing, Management, Customer Service, Social Media, Invoicing, PowerPoint, Team Leadership, Microsoft Office, Teamwork, Strategic Planning, Mobile Applications
Education
Harrison College 2005 — 2008
Associates Degree of Applied Science, Administrative Assistant
Harrison College-Anderson 2005 — 2008
Associate's Degree, Administrative Assistant
Navient May 2013 - Present
Cecil County Public Schools October 2002 - April 2012
Barclays November 2009 - June 2011
SIMM Associates, Inc. 2007 - 2010
Phillips & Cohen Associates July 2004 - April 2007
Skills
Financial Markets, Asset Management, Private Banking, Credit Analysis, Credit, Credit Risk, Loans, Financial Services, Finance, Management, Relationship Management, Process Improvement
Education
Cecil College 2013 — 2016
Associate of Arts and Sciences (A.A.S.), Dental Assisting/Assistant
Christiana High School 1996 — 1997
Diploma
Navient May 2014 - Present
Sallie Mae April 2010 - April 2014
Genesis Financial Solutions June 2008 - April 2010
CitiFinancial 2004 - 2005
Capital One 1994 - 2003
Skills
Litigation Management, Risk Management, Due Diligence, Employment Law, Commercial Litigation, Venture Capital, Contract Negotiation, Securities, Private Equity, Corporate Governance, Arbitration, Divestitures, Mergers, Private Placements, Intellectual Property, Financial Services, Litigation, Privacy Law, Corporate Law, Mediation, Banking, Licensing, Banking Law, Legal Compliance
Education
Duke University - The Fuqua School of Business 2002 — 2003
MBA
The College of William and Mary - Marshall Wythe Law School 1988 — 1991
JD, Law
Dartmouth College 1980 — 1984
BA, Psychology
Navient January 2015 - Present
Navient March 2013 - Present
Sallie Mae January 2003 - March 2013
Summit Gymnastics Center 2001 - 2003
Dundee Township Park District 2000 - 2001
Bartlett Gymnastics 1998 - 2000
Skills
Proposal Writing, Microsoft Office 2007, New Business Development, Process Improvement, Software Documentation, Analysis, Management, Strategic Planning, Gymnastics, Handmade Jewelry, Quilting, Beading, Microsoft Office 2010, Instructional Design, Jewelry Making, Information Architecture, Web Design, Web 2.0, SharePoint, Visio, Performance Management, Project Management, Team Building, Strategy, Research, Coaching, Interviews, Technical Writing, Team Leadership, Vendor Management, Leadership, Microsoft Office
Education
Chatham College 2009 — 2013
Master or Professional Writing (MPW), Professional writing with a web content development concentration, 3.96
University of Central Florida 1993 — 1996
Bachelor of Arts, Communication
Navient September 2014 - Present
Liberty Mutual Insurance December 2012 - September 2014
Liberty Mutual Insurance November 2011 - December 2012
Exsel Advertising, Inc. October 2005 - November 2011
TJX 1999 - 2005
Community Newspaper Company April 1998 - May 1999
Davis and Goransson January 1997 - April 1998
Skills
Copywriting, Adobe Creative Suite, QuarkXPress, Public Relations, Creative Strategy, Marketing, New Media, Advertising, Marketing Communications, Direct Mail, Creative Direction, Email Marketing, Illustrator, Project Management, Video Production, Graphic Design, Strategy, SEO, Marketing Strategy
Education
Clark University 2008 — 2010
Master of Science, Professional Communications
Fitchburg State University 1992 — 1997
Bachelor of Science, Communications/Media with a specialty in Graphic Design
Navient May 2014 - Present
Anderson University January 2002 - Present
Sallie Mae January 2002 - May 2014
Ball Memorial Hospital September 1999 - January 2002
Ontario Systems May 1990 - September 1999
Skills
Process Improvement, Strategic Planning, Leadership, Business Analysis, Project Management, Team Building, Time Management, Risk Management, Management, Vendor Management, Call Centers, Business Strategy, Program Management, Sales, Team Leadership, Change Management, Access
Education
Anderson University 1997 — 1999
MBA
Ball State University - College of Business 1985 — 1990
Logansport High School 1981 — 1985
Navient March 2015 - Present
Chapman & Cutler LLP February 2012 - February 2015
Orrick, Herrington & Sutcliffe LLP May 2006 - February 2012
Paul, Hastings, Janofsky & Walker LLP 2004 - 2006
Bradley Arant Boult Cummings LLP 2003 - 2004
Skills
Securities Regulation, Structured Finance, Securitization, Banking Law, Corporate Law, Securities, Capital Markets, Restructuring, Finance, Loans, Banking, Financial Services, Credit
Education
Emory University School of Law 2000 — 2003
J.D.
Covenant College 1997 — 2000
B.A., Philosophy
Navient January 2013 - Present
Sallie Mae June 2009 - January 2013
Bank of America October 2008 - June 2009
Bank of America March 2007 - October 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Oral & Written..., Project Coordination, Banking, Credit Risk, Customer Service, Marketing Communications, Loans, Credit Cards, Finance, Risk Management, Credit, Financial Services, Analysis, Financial Analysis, Management, Time Management, Credit Analysis, Process Improvement
Education
Salisbury University 2004 — 2006
Bachelor of Arts (BA), Mass Communication/Media Studies
Cecil College 2001 — 2004
Navient May 2014 - Present
Sallie Mae September 2011 - Present
The Washington Post March 2009 - March 2010
Kiamsha Youth Empowerment Organization 2004 - 2010
Essence Magazine December 2007 - November 2008
Boeing March 2007 - December 2007
The Boeing Company March 2006 - March 2007
The Boeing Company October 2004 - March 2006
Cablevision - Radio City Music Hall September 2003 - December 2003
The Lincoln Center for the Performing Arts May 2003 - September 2003
Skills
Social Media, Project Management, Non-profits, Proposal Writing, Budgets, Strategic Planning, Youth Programs, Microsoft Office, Program Management, Leadership, PowerPoint, Microsoft Excel, Financial Analysis, Analysis, Advertising, Event Planning, Data Analysis
Education
University of California, Los Angeles 2005 — 2007
Professional Designation in Business
Barnard College 2000 — 2004
Economics
Columbia University in the City of New York 2000 — 2004
Bachelor of Arts, Economics
Navient August 2014 - Present
Credit Union Student Choice December 2012 - August 2014
Sallie Mae December 2002 - September 2011
SMW Training Designs December 2000 - December 2002
The Yacobian Group December 1999 - December 2000
Nautica Enterprises, Inc. December 1996 - December 1999
Skills
Online Advertising, Staff Development, Vendor Management, Lead Generation, Higher Education, Organizational..., Process Improvement, Coaching, Human Resources, Budget, Customer Service, Change Management, Performance Management
Education
Boston University
MS, Mass Communication
The Catholic University of America
BA, American Studies
Investment firm August 2013 - Present
Navient February 2010 - August 2013
TCC, Verizon Premium Wireless Retailer August 2008 - August 2009
Anderson University August 2007 - May 2008
Skills
Series 6, Series 63, Life Insurance, Retirement Planning, Insurance, 401k, Sales, Marketing, Microsoft Office, Leadership, Customer Service, Public Speaking, Social Media, Microsoft Excel
Education
Indiana University-Purdue University at Indianapolis 2009 — 2013
Master of Business Administration (M.B.A.), Finance, General
Anderson University 2003 — 2008
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Northeastern University October 2014 - Present
FSM Online May 2014 - Present
Navient May 2014 - October 2014
Watcher Junior September 2009 - August 2014
Sallie Mae September 2011 - May 2014
FSM Online March 2012 - April 2014
Vantage Deluxe World Travel September 2010 - September 2011
Liberty Mutual May 2005 - September 2010
CGPR July 2005 - December 2005
Laureate Education, Inc. April 2004 - May 2005
Skills
HTML, CSS, Video Editing, Multimedia, Digital Media, Avid Media Composer, Final Cut Pro, Final Cut Studio, Adobe Creative Suite, Dreamweaver, Photoshop, Email Marketing, Content Management, Web Content Management, Web Content Creation, Content Writing, Creative Writing, SEO, Project Management, Social Media, Blogging, Knitting, InDesign, Video, Online Marketing, Web Content, Web Design, Copy Editing, WordPress, Content Strategy, CMS, After Effects, Public Relations, Google Analytics, YouTube, Copywriting, Facebook, New Media, Film, Feature Articles, Content Development, Proofreading, Social Networking, Journalism, Press Releases
Education
Fairfield University 1999 — 2003
BA, Creative Writing, Film/Television/New Media
Portsmouth High School 1996 — 1999
Navient August 2014 - Present
Navient August 2014 - Present
Bankers Life and Casualty Company June 2014 - August 2014
Ball State Dining February 2010 - April 2014
McDonald's Corporation May 2010 - August 2013
Skills
Customer Service, Time Management, Cashiering, Facebook, Teamwork, PowerPoint, Cash Register, Microsoft Word, Microsoft Office, Social Media, Social Networking, Food Service, Public Speaking, Cooking, Interpersonal..., People Skills, Restaurants, Cpr Certified, Food Safety, Volunteering, Customer Satisfaction, Always Punctual, Outlook, Food, Critical Thinking, Telephone Skills, Food, Food Preparation
Education
Ball State University 2010 — 2014
Bachelor of Science (B.S.), Communication Studies Organizational Communication Concentration
Navient June 2014 - Present
G4S Secure Solutions (USA) Inc. February 2014 - June 2014
G4S Secure Solutions (USA) Inc. August 2013 - February 2014
Maine State Prison August 2012 - August 2013
Maine State Prison November 2011 - August 2012
State of Maine December 2005 - November 2011
Maine State Prison March 2005 - December 2005
MBNA America January 1999 - January 2004
LaserColor, Inc January 1997 - January 1998
Delaware Department of Adult Corrections January 1994 - January 1997
Skills
Firearms, Policy, Team Building, Public Speaking, Customer Service, Criminal Justice, Enforcement, Emergency Management, Police, PowerPoint, Government, Private Investigations, Microsoft Word, Strategic Planning, Microsoft Excel, Background Checks, Microsoft Office, Criminal Investigations, Investigation, Event Planning, Public Safety, Security, Risk Assessment, Patrol, Supervisory Skills, Law Enforcement, Physical Security, Security Operations, Surveillance, Security Management, Corporate Security, Training, Asset Protection, Crisis Management, Security Training, Leadership, CCTV, Access Control, Management, Loss Prevention, Crime Prevention, Internal Investigations, First Aid
Education
American InterContinental University 2003 — 2005
MBA, Business Administration
American InterContinental University 2002 — 2004
Bachelor, Information Technology
Delaware Technical & Community College 1986 — 1988
Associate of Applied Science; MBA, Criminal Justice
Dover High School 1981 — 1985
High School Diploma, College Prep
Capital One September 2015 - Present
Navient July 2014 - September 2015
Bank of America February 2012 - July 2014
Bank of America March 2010 - February 2012
RadioShack November 2005 - August 2008
Skills
Microsoft Office, Fraud Detection, AML, Credit Risk, SAS Certified Base..., Unix, Teradata, DB2, Microsoft SQL Server, Data Analysis, Credit Card Fraud, Online Fraud, Credit Analysis, Credit Management, Process Automation, Credit Cards, Teradata Data Warehouse, SQL DB2, SAS, SAS programming, Data Mining, Sales Management, Consumer Electronics, Analytics, Analysis, Financial Services, Risk Management, Strategy, Banking
Education
Quinnipiac University 2014 — 2016
Master’s Degree
Wilmington University 2011 — 2014
Bachelor’s Degree
Delaware Technical and Community College-Stanton-Wilmington 2005 — 2008
Navient June 2014 - Present
Davenport Insulation December 2012 - May 2014
American Target Advertising October 2010 - July 2012
American Target Advertising September 2008 - October 2010
Education
Christopher Newport University 2004 — 2008
BSBA, Major: Marketing
Navient August 2000 - Present
USA Group April 1997 - August 2000
R H Donnelley August 1978 - April 1997
Skills
SDLC, Requirements Gathering, COBOL, Business Analysis, SharePoint, Visio, Systems Analysis, Software Project..., Vendor Management, Clarity, Service Desk, Internal Audit, Project Management, MS Project, Open Workbench, Project Delivery, Project Planning, SQL, Analysis, Software Development, PMP, Leadership, Disaster Recovery
Education
Ball State University 2000 — 2002
MBA, Information Systems
Indiana State University 1978 — 1996
Bachelor, Management Information Systems
Navient February 2011 - Present
Fairleigh Dickinson University September 2010 - January 2011
Gap Inc. November 2008 - December 2008
Skills
Time Management, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Social Media, Customer Service, Event Planning, Outlook, Marketing, Finance, Management, Sales, Teamwork, Inventory Management, Social Media Marketing, Accounting, Leadership, Interpersonal..., Customer Satisfaction
Education
Wilmington College 2011 — 2015
Fairleigh Dickinson University 2009 — 2010
Management, Minor in Criminal Justice
Navient January 2015 - Present
Interactive Intelligence October 2012 - January 2015
Interactive Intelligence May 2011 - October 2012
Interactive Intelligence May 2010 - May 2011
Ball State University June 2009 - June 2010
Ball State University August 2005 - July 2009
Apparatus May 2007 - January 2008
Skills
VoIP, Interaction Center VoIP..., Interactive..., Interactive..., Polycom, SIP, Audiocodes, Interactive Intelligence, VoIP Gateways, Networking, RTP, Fax over IP, Technical Support, Customer Support, Call Center..., Call Center Architecture, Troubleshooting, Servers, Team Leadership, Gateway, VMware, Disaster Recovery, Wireless, Switches, Routers, Software Installation, Wireless Networking, Windows Server, Windows
Education
Ball State University 2005 — 2010
Masters, Information and Communication Sciences
Ball State University 2005 — 2009
BS, Computer Technology, Business Administration
Navient February 2012 - Present
YOR Health - Midwest May 2007 - June 2013
Sallie Mae February 2009 - 2012
Skills
Customer Service, Event Planning, Event Management, Microsoft Office, Marketing, Management, Social Networking, Team Leadership, Leadership, Team Building, Salesforce.com, Video Editing, Hospitality, Public Speaking, Event Photography, Time Management, Retail Management, Store Management, Coaching, Microsoft Excel, Sales, Project Management, Training, PowerPoint, Outlook, Problem Solving, Contract Management
Education
Northern Kentucky University 2007 — 2008
Marketing Management
Cincinnati State Technical and Community College 2006 — 2007
Undecided
Navient June 2014 - September 2015
Fifth Third Education Lending/Sallie Mae October 2011 - June 2014
Chamberlain College of Nursing March 2011 - October 2011
Great Lakes Higher Education September 2007 - February 2011
Citibank 2005 - 2007
Skills
Strategic Planning, Account Management, Budgets, Market Research, Needs Analysis, Higher Education, Public Speaking, Salesforce.com, New Business Development, Customer Service, Sales, Team Building, Coaching, Marketing, Staff Development, Marketing Strategy, Event Planning, Sales Process, Direct Sales, Sales Management, Student Financial Aid, Business Development, Sales Operations, Training, Customer Retention, CRM, Leadership Development, Leadership
Education
Capital University - School of Management 2002 — 2004
MBA, Business
Capital University 1995 — 1999
BA, Biology
Navient July 2014 - Present
Exelon Energy February 2014 - July 2014
Bloomsburg University January 2014 - January 2014
Bloomsburg University January 2013 - January 2014
Hawk Mountain Labs April 2012 - July 2012
Selman and Associates December 2011 - April 2012
Skills
Microsoft Office, PowerPoint, Photoshop, Research, ADDIE, Microsoft Excel, C++, Teamwork, Public Speaking, HTML 5, Flash Animation, Adobe Illustrator, Adobe Creative Suite, Articulate Studio, Captivate, Microsoft Word, Social Media, Flash Builder, Petroleum Geology, Environmental Geology, LMS Administration, Articulate Storyline, Instructional Design, E-Learning, Project Management, Instructional Technology, Employee Training, Leadership, Leadership Development, Adult Education, Technical Writing, Distance Learning, Blended Learning, Curriculum Development, Curriculum Design, Higher Education, Dreamweaver, HTML, Educational Technology, Editing, Staff Development, Instructor-led Training, Web Design, Flash, Training Delivery, Software Documentation, Coaching, Customer Service, Team Building, Learning Management
Education
Bloomsburg University of Pennsylvania 2013 — 2014
Master of Instructional Technology, Instructional Technology, 3.9
Bloomsburg University of Pennsylvania 2008 — 2011
Bachelor of Environmental Science, Geology/Earth Science, General
Penn State University 2007 — 2009
Bachelor of Science, Biology
Navient April 2014 - Present
Education
Ball State University 2013 — 2015
Ball State University 2011 — 2012
Bachelor's Degree, Science
Ancilla College 2009 — 2011
Associate's Degree, Science
Navient May 2014 - August 2015
Sallie Mae June 2008 - May 2014
Skills
COBOL, Informatica, JCL, Visual Basic, Oracle SQL, ETL, ETL Testing
Education
Eastern Illinois University 2006 — 2008
Bachelors, Computer Information Systems
Lake Land College 1989 — 1992
Associate of Science (A.S.), Engineering
Merak Associates, LLC 2015 - Present
Navient 2014 - 2015
Asset Performance Group, LLC 2011 - 2015
Sallie Mae 2011 - 2014
Sallie Mae 2010 - 2011
Skills
Public Policy, Strategic Planning, Marketing, Government, Leadership, Management, Policy Analysis, Grassroots Organizing, Public Speaking, Statistics, Higher Education, Program Management, Legislative Relations, Higher Education Policy, Analysis, Business Development, Strategic Communications, Nonprofits, Financial Services, Public Affairs, Strategy, Government Relations, Policy
Education
Davidson College 1997 — 2001
A.B., Political Science
George Mason University 2005 — 2008
M.P.P., Public Policy
Navient February 2015 - Present
Infinity CBS December 2012 - February 2015
Manpower August 2012 - December 2012
Spherion Technisource March 2011 - July 2011
Spherion Technisource 2011 - 2011
Skills
Data Center, Troubleshooting, Technical Support, Node.js, JavaScript, PHP, Bootstrap, Web Design, Web Development, Web Applications, Java, jFlow, Responsive Design, Data Structures, SQL, ERP Software, AngularJS, Regular Expressions, SASS, Microsoft SQL Server, ASP.NET, Web Experience, Node.js Express, MongoDB
Education
Delaware Technical and Community College-Stanton-Wilmington 2009 — 2012
Associate's Degree, Computer Information Systems (MIS / CIS)
Navient December 2012 - Present
TMG Health November 2011 - December 2012
Unitrin Direct February 2008 - April 2010
Skills
Reporting & Analysis, Microsoft SQL Server, ETL, Business Analysis, SSIS, Data Analysis, Microsoft Excel, SSRS, Analysis, SQL DB2, Netezza, Business Intelligence, Visio, Microsoft Word, PowerPoint, microsoft project, Customer Service, Requirements Gathering, Business Requirements, Relational Databases, Database Admin, Database Administration, Oracle, Troubleshooting, Time Management, Microsoft Office, microsoft visio, Photoshop, Visual Basic, Data Mining, Databases, Management, Access
Education
Bloomsburg University of Pennsylvania 2010 — 2011
Master of Business Administration (M.B.A.), 3.7
King's College
Bachelor of Arts (B.A.), Communication and Media Studies
Distributed Technology Associates, Inc. July 2015 - September 2015
Navient May 2011 - March 2015
Upromise Inc. May 2008 - May 2011
Upromise July 2001 - May 2008
Skills
Oracle, Unix, SQL, Data Warehousing, Performance Tuning, Data Modeling, Database Design, Solaris, PL/SQL, ETL, Database Administration, Disaster Recovery, SDLC, Databases, Enterprise Architecture, DB2, Perl, Data Migration
Education
Florida Institute of Technology 1995 — 1997
Master's Degree, Computer Information Systems
B.V.M Engineering College V.V.Nagar, India 1987 — 1991
Bachelor's Degree, Electrical Engineering
Coastal Credit LLC June 2015 - Present
Navient July 2014 - June 2015
Crave color salon January 2014 - July 2014
Sallie Mae February 2008 - January 2014
Sallie Mae November 2006 - February 2008
Navient December 2005 - October 2006
Skills
Strategy, Business Process..., Risk Management, Process Improvement, Business Planning, Analysis, Business Strategy, Banking, Management, Finance, Portfolio Management, Bankruptcy, Accounting, Call Centers, Credit, Loans
Education
Anderson University 2006 — 2007
None, Business, Management, Marketing, and Related Support Services
Tri high 1998 — 2000
Diploma, High School/Secondary Diplomas and Certificates
Navient September 2014 - Present
Alpha Company 776 Brigade Engineer Battalion July 2011 - Present
Precision Comfort Systems June 2013 - July 2014
Delta Tau Delta November 2012 - May 2013
H.H. Gregg Center for Professional Selling Student Advisory Committee October 2012 - May 2013
Ball State Sales Team August 2012 - May 2013
Delta Tau Delta Epsilon Mu January 2011 - December 2011
BPS Marketing May 2011 - August 2011
Delta Tau Delta Epsilon Mu January 2010 - December 2010
Game X Change October 2007 - May 2008
Skills
Communication, Sales Process, Business Technology, Management, Data Analysis, Microsoft Excel, Microsoft Word, Sales, Marketing Strategy, Social Media Marketing, Social Networking, Research, Customer Service, Marketing, Time Management, Event Management, Advertising, Microsoft Office
Education
Ball State University - College of Business 2008 — 2013
Bachelors of Science, Marketing
Noblesville High School 2005 — 2008
Core 40
Navient May 2014 - Present
Sallie Mae March 2013 - May 2014
Sallie Mae June 2012 - March 2013
Sallie Mae May 2011 - June 2012
Skills
Credit, Banking, Leadership, Customer Service, Process Improvement, Finance, Credit Analysis, Credit Risk, Financial Services, Time Management, Loans, Microsoft Excel, Microsoft Office, Call Centers, PowerPoint, Management, Microsoft Word, Outlook, Teamwork
Education
Delaware Technical and Community College-Owens 2008 — 2011
Pre-Nursing Studies
West Chester University of Pennsylvania 2007 — 2008
Navient July 2014 - Present
Skills
Marketing, Leadership, Direct Marketing, Advertising, Marketing Strategy, Financial Services, Strategic Planning, Strategy, Marketing Communications
Education
Boston University 1989 — 1991
BA
University of Massachusetts, Amherst 1987 — 1989
Bachelor of Arts (BA)
Ivy Tech Community College August 2015 - Present
Navient March 2015 - August 2015
Biola University January 2014 - December 2014
Church of the Nazarene September 2012 - December 2014
Southern Nazarene University March 2012 - May 2012
Southern Nazarene University September 2011 - March 2012
YMCA El Paso July 2011 - December 2011
YMCA El Paso July 2011 - August 2011
Mount Vernon Nazarene University August 2009 - January 2011
Apple & Associates February 2008 - August 2008
Skills
Anthropology, Cultural Anthropology, Missions, Public Speaking, Teaching, Social Anthropology, Social Justice, Cross-cultural..., Religion, Community Outreach, Event Planning, Nonprofits, Hospitality, Qualitative Research, Research, Microsoft Word, Customer Service, Theology
Education
Biola University 2012 — 2014
Master's degree, Cultural Anthropology, 4.0
Southern Nazarene University 2011 — 2012
Bachelor's degree, Missions/Missionary Studies and Missiology, 3.7
Mount Vernon Nazarene University 2008 — 2011
Bachelor's degree, Intercultural Studies
Navient 2013 - Present
Navient 2012 - 2013
Sallie Mae 2011 - 2012
LA Fitness 2010 - 2012
Skills
Microsoft Office, Leadership, Microsoft Excel, Customer Service, Team Leadership, Time Management, Outlook, Teamwork, Management, Public Speaking, Social Networking
Education
Ashford University 2013 — 2014
Master of Business Administration (MBA), Finance, General
Ashford University
Master of Arts (M.A.), Health/Health Care Administration/Management
University of Kentucky 2006 — 2010
Kinesiology, Kinesiology and Exercise Science
99.5 FM WJBR Wilmington Del December 2014 - Present
JMDUSA Consultants May 2012 - December 2014
Navient June 2014 - June 2014
Comcast Newsmakers via University of Delaware October 2013 - October 2013
Cold Stone Creamery June 2008 - July 2013
University of Delaware May 2013 - May 2013
WMMR Greater Media Philadelphia January 2012 - May 2012
Skills
Microsoft Office, Camera Operating, Promotions, Customer Service, Journalism, Social Media, Social Networking, Film, Data Entry, Music, Television, Broadcast, Creative Writing, Microsoft Word
Education
Chestnut Hill College 2007 — 2012
Bachelor of Arts (BA), Communication and Media Studies
Navient January 2015 - June 2015
VILLA September 2014 - January 2015
The Philadelphia Center August 2014 - December 2014
Earlham College August 2013 - December 2013
American Eagle Outfitters May 2013 - September 2013
Richmond Symphony Orchestra May 2013 - August 2013
Rich Look June 2012 - August 2012
Office Systems Installations May 2011 - July 2011
Earlham College Football August 2010 - May 2011
Skills
Microsoft Office, Microsoft Word, Photoshop, Social Media, Microsoft Excel, PowerPoint, Facebook, Research, Social Media Marketing, Online Marketing, Advertising, Fundraising, Marketing Communications, Social Networking, Leadership, Event Planning, Customer Service, Public Speaking
Education
Earlham College 2010 — 2014
Bachelor of Arts (B.A.), Business Management
General Assembly June 2015 - August 2015
Madewell December 2014 - January 2015
ThirdChannel August 2014 - December 2014
Her Campus September 2013 - December 2014
UMass Amherst Residential Life August 2013 - December 2014
Navient June 2014 - August 2014
Folklorica December 2013 - January 2014
Freelance Photography October 2009 - 2014
Statistical Research - Student Lifestyles and Habits September 2013 - December 2013
Tartufo June 2013 - August 2013
Skills
Social Media, Microsoft Office, Time Management, Digital Marketing, Event Planning, Social Media Marketing, Google Analytics, Social Networking, Leadership, Customer Service, Marketing, Photoshop, PowerPoint, Budgets, Microsoft Word, Facebook, Proofreading, Digital Photography, Analog Photography, Microsoft Excel, HTML, CSS, Organization, French, Public Speaking, Editing, Illustrator, InDesign, Teamwork, Fundraising, Photography, Research, SharePoint, Quora, Writing, Prezi
Education
University of Massachusetts, Amherst 2012 — 2016
Bachelor of Business Administration (B.B.A.), Marketing
Anglo-American University, Prague 2015 — 2015
Bachelor of Business Administration (B.B.A.), Marketing
Newton South High School 2008 — 2012
Boston College 2011 — 2011
Sociology
Tufts University 2010 — 2010
French Language and Culture, International Relations in a Changing World
Navient August 2015 - Present
Ball State University January 2015 - Present
U.S. Army National Guard February 2014 - Present
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Public Speaking, PowerPoint, Research, Social Media, Leadership, Teaching, Teamwork, Time Management, Leadership Development, Team Leadership, Strategic Planning, Critical Thinking, Team Building, Budgets
Education
Ball State University 2013 — 2017
Finance
Eaton High School 2010 — 2013
Diploma
Highmark Health August 2014 - Present
Navient May 2013 - July 2014
Delaware State University 2011 - 2012
Skills
Research, Microsoft Office, PowerPoint, Microsoft Excel, Event Planning, Staff Development, Student Affairs, Leadership, Higher Education, Program Evaluation
Education
Wilmington University 2015 — 2017
Master of Science (MS), Organizational Leadership
Delaware State University 2008 — 2012
Bachelor's degree, Agriculture, Agriculture Operations, and Related Sciences, 2.83
Navient June 2010 - Present
Education
Ball State University 2003 — 2007
Bachelor’s Degree, Accounting
Actively Seeking Full Time Employment July 2015 - Present
Greater Wilkes-Barre Chamber April 2015 - June 2015
Navient April 2009 - April 2015
Banco Popular North America September 2007 - March 2008
Merrill Lynch July 2007 - September 2007
Skills
Visio, SharePoint, Outlook, PowerPoint, Microsoft Works, Ariba, PeopleSoft, Corporate Fundraising, Fundraising, Charitable Giving..., Employee Recognition, Employee Surveys, Internal Communications, Conference Coordination, Live Meeting, Concur, Word, Excel, Newsletter Writing, Toastmasters, Employee Rec Club, Corporate Events, Self Starter, Microsoft Excel, Microsoft Word, Event Planning, Community Outreach, Program Management, Editing, Event Management, Minute Taking, Newsletters, Teamwork, Public Relations, Nonprofits, Volunteer Management, Strategic Communications, Community Development, Media Relations, Creative Writing, Office Management, Strategy, Leadership, Social Networking, Management, Interviews, Training, Leadership Development, Public Speaking, Entrepreneurship
Education
Marywood University 2006 — 2008
M.A., Communications Arts: Management
Bloomsburg University of Pennsylvania 2003 — 2005
Bachleors, Mass Communication
Luzerne County Community College 2000 — 2002
Associate of Science (A.S.), Broadcast Technology, Honors
Navient January 2015 - Present
Angie's List May 2014 - January 2015
hhgregg March 2012 - April 2014
Towne Park April 2011 - July 2013
Aws April 2011 - January 2012
Skills
Hotels, Sales, Hospitality, Time Management, Employee Training, Customer Service, Training, Community Outreach, Salesforce.com Certified, telephone sales, Inventory Management, Inventory Analysis, Social Media Marketing
Education
DeVry University 2013 — 2015
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Purdue University 2003 — 2006
African american history
St. Joseph's College (IN) 2002 — 2003
Navient January 2015 - Present
Flushing Bank October 2013 - July 2014
Education
Capella University 2013 — 2017
Bachelor's degree, Human Resources Management/Personnel Administration, General
Navient January 2013 - Present
Kohler Co. - Kohler Power Systems June 2012 - December 2012
Skills
Spanish, Facebook, PowerPoint, Microsoft Office, Social Media, Microsoft Word, Customer Service, Social Networking, Teamwork, Microsoft Excel, Fundraising, Outlook, Community Outreach, SAP, Taleo, Employee Relations, Manufacturing, training, employee development, recruitment, interviewing, Recruiting, Interviews, Hiring, Marketing, Training, Employee Training, Management, Time Management, Human Resources, Leadership
Education
Indiana Wesleyan University 2014 — 2016
Master's of Human Resources Management, Human Resources Management/Personnel Administration, General
Ball State University 2007 — 2012
Bachelor of Arts, International Business; Human Resources; Spanish
Navient August 2015 - Present
U.S. Kids Magazine May 2015 - July 2015
Newslink Indiana January 2015 - May 2015
Newslink Indiana January 2013 - May 2015
Papa John's International August 2014 - April 2015
Chick-fil-A August 2013 - April 2015
Boar's Head November 2012 - April 2015
Bookmark Cafe November 2012 - April 2015
Sbarro November 2012 - May 2014
Voice of Triumph Gospel Choir August 2012 - May 2013
Skills
Microsoft Word, Microsoft Excel, PowerPoint, Typing, Customer Service, Sales, Food Safety, Food Service, Public Speaking, Public Relations, Video Editing, AP Style, Audio Editing, Menu Development, Facebook, Food, Social Media, Microsoft Office, Event Planning, Editing
Education
Ball State University 2011 — 2015
Bachelor of Arts (B.A.), Journalism/Telecommunications, 3.133
Cornerstone Christian College Prep High School 2009 — 2011
High School Diploma
R. Nelson Snider High School 2007 — 2009
Enterprise Rent-A-Car June 2015 - Present
Nestlé September 2014 - June 2015
Navient January 2013 - September 2014
Lifetouch August 2011 - December 2012
Romar Professional Services February 2007 - December 2007
Skills
Microsoft Office, Management, Account Management, Customer Service, Computer Proficiency, Social Networking, Training, Skip Tracing, Interviews, Time Management, Team Management, Goal Oriented, Critical Thinking, Leadership, Sales, Marketing
Education
Ball State University 2008 — 2012
Bachelor of Applied Science (BASc), Criminal Justice
Union City Community High School 2004 — 2008
High School
Navient May 2015 - Present
Navient January 2015 - Present
Navient May 2014 - December 2014
Sallie Mae October 2012 - May 2014
Bank of America October 2011 - May 2012
Capital School District 2007 - 2011
Polytech High School May 2007 - July 2008
Skills
Public Speaking, Microsoft Office, Customer Service, PowerPoint, Event Planning, Strategic Planning, Community Outreach, Training, Team Building, Research, Marketing, Digital Marketing
Education
Wilmington University 2011 — 2013
Bachelor's Degree, Business, Management, Marketing, and Related Support Services
Delaware State University 2008 — 2011
Banking and Financial
Comcast February 2013 - Present
navient January 2015 - July 2015
Kroger August 2012 - March 2013
Kroger August 2012 - March 2013
Skills
Customer Service, Sales, Customer Satisfaction, Call Centers, Microsoft Office, Social Media, Customer Retention, Account Management, Retail, Direct Sales, Microsoft Excel, Data Entry
Education
Ashford University 2011 — 2016
Associate’s Degree, Early Childhood Education and Teaching
White Oak Studio June 2015 - Present
Navient January 2014 - January 2015
Jay-Crew Landscape May 2013 - October 2013
Skills
AutoCAD, Photoshop, InDesign, Illustrator, SketchUp, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Windows, Research, Outlook, English, Customer Service, Public Speaking
Education
Ball State University 2010 — 2015
Bachelor's of Science, Landscape Architecture, Alumni
Navient May 2014 - Present
Stericycle September 2007 - May 2014
Wyndham Worldwide / RCI September 1998 - May 2007
Skills
Supervision, Billing Process, Training, Call Center, Scheduling Tools, Leadership, Employee Training, Customer Satisfaction, Data Analysis, Interviews, Data Entry, Performance Management, Customer Service, Process Scheduler, Recruiting, Change Management, Call Centers, Team Leadership, Management, Operations Management, Team Building, Vendor Management, Process Improvement, Software Documentation, CRM, Outlook, Avaya, Account Management, Troubleshooting, Salesforce.com, Coaching, Workforce Management, Forecasting, Access, Sales Operations, Employee Relations, Business Process..., Visio, Cross-functional Team..., Quality Assurance, Customer Retention, ACD, Time Management, Leadership Development, Customer Experience
Education
Butler University 1980 — 1984
Bachelor of Science
Sabre Hospitality Solutions March 2015 - Present
Navient May 2014 - October 2014
Havas Life April 2013 - March 2014
Sotheby's August 2012 - April 2013
Eat Media April 2012 - June 2012
Foundry9 April 2011 - April 2012
Roundarch May 2010 - April 2011
HUGE January 2010 - April 2010
MTV Networks May 2007 - January 2010
Westchester Community College 2008 - 2008
Skills
User Experience, jQuery, HTML 5, Information Architecture, CSS, Web Development, Front-end, JavaScript, Interaction Design, Web Applications, HTML, User Interface Design, Web Design, SEO, Photoshop, User Experience Design, CMS, PHP, Wireframes, Subversion, HTML5, User Interface, XML, Flash, AJAX, Scrum, DHTML, Databases, Visio, Empathy, Advanced CSS, Accessibility, Poppin', Lockin', and..., JSP, Riding a Bike, Wearing Sneakers, Jukebox Selections
Education
Alfred University 1994 — 1998
Bachelor of Fine Arts
Navient May 2014 - Present
Sallie Mae October 1993 - April 2014
Skills
Microsoft SQL Server, Visual Studio, Visual Basic
Education
California University of Pennsylvania 1987 — 1990
Saidii & Gaudiano, Ltd. May 2015 - Present
Gaudiano & Company, PC September 2013 - Present
Navient May 2014 - Present
Sallie Mae November 2013 - April 2014
PC Tax Services LLC February 2012 - December 2013
Novogradac & Company LLP January 2012 - October 2013
Cleveland State University August 2010 - May 2012
Kirby Inland Marine, Kirby Inland Marine April 2009 - August 2010
The Great Lakes Towing Company June 2008 - March 2009
Kirby Inland Marine September 2006 - June 2008
Skills
Income Tax, Tax Preparation, Prosystems Tax and..., Tax Research, Auditing, Accounting, Time Management, Transportation, Logistics, Budgets, Operations Management, Microsoft Office, Microsoft Excel, ProSystem fx Tax, CCH ProSystem fx, Drake Tax Software, Project Management, Financial Accounting, Bookkeeping, CPA, GAAP, US GAAP, Tax Accounting, Government, Tax, Tax Returns, Human Resources, Navigation, Corporate Tax, Financial Statements, Analysis, Financial Analysis, Financial Reporting, QuickBooks, Internal Controls, General Ledger
Education
Cleveland State University 2010 — 2012
Degree: Masters, Accountancy; Taxation, 3.6
State University of New York Maritime College 2003 — 2006
Degree: Bachelor of Science, Marine Transportation
Lehigh University July 2015 - Present
Navient October 2014 - June 2015
Phawker January 2014 - August 2014
The Temple News January 2013 - July 2014
Temple University June 2012 - July 2014
Gap Inc. March 2012 - April 2014
Skills
Writing, Administrative..., Clerical Skills, Microsoft Office, Proofreading, Blogging, Editing, Social Media, AP Style, Creative Writing, Press Releases, Journalism, Sports Writing, Transcribing
Education
Temple University 2012 — 2014
Bachelor of Arts (B.A.), English
East Stroudsburg University of Pennsylvania 2010 — 2012
Wallenpaupack Area High School
Acuren Inspection January 2015 - Present
Navient April 2013 - September 2014
Bowers Envelope July 2010 - November 2011
Crown Paper Box November 2000 - November 2009
Skills
Project Estimation, Scheduling, Quality Assurance, Sales, Account Management, Customer Service
Education
Ball State University 1996 — 1996
Make A Case for Strategic Selling, General Sales, Merchandising and Related Marketing Operations
Navient April 2013 - Present
Quick Box Social June 2011 - Present
Indianapolis Software Group April 2006 - Present
Skills
IT Management, Healthcare IT, IT Strategy, Business Analysis, Software Project..., Project Execution, Staff Mentoring, Vendor Management, Offshore Software..., SQL database design, T-SQL, .NET, VB.NET, C#, Visual Studio, MMC, XML, Web Services, Web Development, Application Development, HL7, Document Management, Enterprise Content..., EMR, Medical Technology, Clinical Data Management, ERP, Microsoft SQL Server, Software Development, SQL, Project Management, Entrepreneurship, Enterprise Architecture, Management, CRM, System Administration, Business Process, SharePoint, Networking, Healthcare Information..., Consulting, Fundraising, Database Design
Education
Indiana Wesleyan University 2003 — 2004
incomplete, MBA
Ball State University
BS, Literature, History
Archway Finance and Operations (AFO) January 2015 - Present
Navient December 2014 - January 2015
Ricker Oil Company January 2014 - June 2014
AXA Advisors December 2013 - May 2014
Anderson University Soccer Camp July 2013 - July 2013
Anderson University January 2013 - May 2013
Anderson University November 2011 - May 2013
Anderson University February 2013 - April 2013
Anderson University May 2011 - August 2011
Anderson University Soccer Camp July 2011 - July 2011
Skills
Microsoft Word, Microsoft Excel, Financial Analysis, Portfolio Management, Investments, Accounting, Management, Training, Finance
Education
Anderson University 2013 — 2014
Master of Business Administration (MBA)
Anderson University 2009 — 2013
Bachelor of Arts (B.A.), Finance
Zenbanx June 2015 - Present
Navient May 2014 - May 2015
Capital One June 2012 - May 2014
ING DIRECT USA June 2002 - June 2012
ING US Financial Services December 2000 - June 2002
AmeriGas Propane / UGI Utilities December 1998 - December 2000
AmeriGas Propane / UGI Utilities December 1997 - December 1998
AAMCO Transmissions and Total Car Care March 1996 - December 1997
National Penn Bank October 1995 - March 1996
Han and Associates, PC May 1995 - October 1995
Skills
IT Audit, Internal Audit, CISA, Auditing, Banking, Enterprise Risk..., Sarbanes-Oxley Act, Security, Business Continuity, Operational Risk..., Information Security, Risk Assessment, Sarbanes-Oxley, Risk Management, Internal Controls, Insurance, Information Security..., Financial Risk, COBIT, Retail, CPA, Information Technology, Basel II, Financial Services, SAS70, Operational Risk, Fraud, PCI DSS, SOX 404, CISSP, Risk Analysis, PeopleSoft Financial, Network Security, External Audit, Accounting, Computer Security, Governance, IT Risk Management, ISO 27001, PeopleSoft, AML, SOX Compliancy, Assurance, Physical Security, Social Engineering, Certified Information..., Leadership, Staff Development, Process Improvement, Data Analysis
Education
University of Delaware 2012 — 2012
Graduate Certificate, Business Management
Bloomsburg University of Pennsylvania 1992 — 1994
BS, Accounting
Keystone College 1988 — 1990
Associate of Arts (AA), Business Administration and Management, General
Navient July 2009 - Present
City of Mishawaka May 2007 - August 2008
Family Video June 2006 - June 2008
Skills
Leadership, Budgets, Sales, Event Planning, Customer Service, Program Management, Fundraising, Accounts Payable, Microsoft Office, Team Management, Time Management, Microsoft Excel, Microsoft Word, PowerPoint
Education
Ball State University - College of Business 2006 — 2010
BS, Accounting & Finance
Jimtown High School 2002 — 2006
Honors Diploma
Navient April 2013 - Present
US Army December 2001 - Present
Century 21 Gold October 2010 - December 2012
Wal-Mart Inc June 2004 - January 2010
Skills
Training, Management, Sales, Leadership, Logistics, Negotiation
Education
Misericordia University 2015 — 2016
Masters in Business Administration, Business Administration and Management, General
Central Penn College 2013 — 2014
Bachelor of Science (B.S.), Business Administration and Management
Berks Technical Institute 2011 — 2012
Business, Business Management
University of Phoenix- Axia College 2008 — 2011
Associates of Arts, Business
Navient November 2014 - Present
Lincolnshire Management May 2001 - Present
Skills
Private Equity, Buyouts, Growth Capital, Investments, Operations Management, Finance, Board of Director..., Mergers, Acquisitions, LBO, Private Placements, Financing, International, Due Diligence, Valuation, Corporate Development, Mergers & Acquisitions, Equities, Board of Directors
Education
University of Pennsylvania - The Wharton School 1993 — 1997
BS Economics
Phillips Exeter Academy 1989 — 1993
Columbia University - Columbia Business School
MBA
Navient August 1989 - Present
Skills
Enterprise Architecture, SOA Governance, Application Architecture, SOA, SDLC, IT Strategy, SQL, Web Services, Solution Architecture, Data Modeling, Requirements Analysis, Websphere, Software Project..., Business Intelligence, DB2, Requirements Gathering
Education
Ball State University 1982 — 1987
BS, Computer Science
Navient August 2014 - Present
Sallie Mae August 2012 - August 2014
SLM Corp January 2008 - August 2012
Sallie Mae 1998 - August 2012
Skills
Derivatives, Portfolio Management, Corporate Finance, Financial Analysis, Equities, Risk Management, Trading, Securities
Education
Elon University 1991 — 1996
Navient January 2012 - Present
Sallie Mae February 2006 - January 2012
Simon Property Group 2004 - 2006
Analysts International 1987 - 2003
Analyst International Corporation (AiC) 1987 - 2001
Skills
Vendor Management, Process Improvement, Outsourcing, Business Analysis, Cross-functional Team..., Business Process..., Strategic Sourcing, Program Management, SDLC, Management, Change Management, Project Management, Sourcing, Leadership, Contract Negotiation, Strategic Planning
Education
Anderson University 2006 — 2008
MBA, Business
Indiana University Bloomington 1975 — 1979
Bachelor's degree, Public Administration
Navient September 2014 - Present
Save Indiana Summers September 2008 - Present
Archdiocese of Indianapolis - Office of Catholic Education August 2003 - Present
Cathedral High School September 2012 - May 2013
Northview Middle School August 2011 - December 2012
College Textbook Sales Specialist August 2003 - September 2010
Holiday Point Marina October 2001 - October 2002
Allyn & Bacon Publishing April 1997 - October 2001
Ivy Tech Community College of Indiana August 1994 - December 1995
Cincinnati State September 1987 - February 1992
Skills
Teaching, Sales,..., Editorial writing,..., Negotiation, Coaching, Recruiting, Sales, Teaching, Time Management, Human Resources, Sales Operations, Selling, Higher Education, Marketing Management, Public Speaking, Research, Editing, Nonprofits, Event Planning, Fundraising, Social Media, Microsoft Office, Interviews, Marketing
Education
Butler University 2009 — 2013
Masters of Science, School Counseling, K-12
The Ohio State University 1975 — 1979
Bachelors of Science, Elementary Education, K-8
Indiana Continuing Legal Education
Graduate, Family Mediation
Northeastern University
Graduate, Student Career Development and Advising
West High School
Navient May 2014 - Present
Sallie Mae August 2007 - May 2014
Independent Sector 1997 - 2007
Columbia Union College 1991 - 1995
Skills
Strategic Communications, Media Relations, Philanthropy, Crisis Communications, Public Relations, Non-profits, Marketing Communications, Social Media, Press Releases, Editing, Event Planning, Strategic Planning, Marketing, Message Development, Fundraising, Public Speaking, Social Media Marketing, Event Management, Marketing Strategy, Internal Communications
Education
University of Maryland - Robert H. Smith School of Business 1995 — 1997
MBA
Andrews University 1987 — 1991
B.S., Journalism/Business
Navient October 1979 - Present
Skills
JCL, Outlook, Excel, Word, Microsoft Office, Mainframe, TSO, Microsoft Excel, Enterprise Software, SharePoint, Software Documentation, Business Analysis
Education
Ball State University 1974 — 1978
BS, Journalism/public relations and political science
Hewlett-Packard July 2015 - Present
The Midtown Group March 2015 - July 2015
Sallie Mae May 2014 - September 2014
Navient December 2011 - April 2014
BCforward July 2011 - December 2011
PAE - Pacific Architects and Engineers July 2010 - July 2011
TD Bank November 2008 - June 2010
Burlington Coat Factory June 2008 - October 2008
Towers Watson March 2004 - June 2007
Skills
Workday, Oracle HR, ADP HRB, ADP Payforce, Lawson HRIS, Kronos Timekeeping, Peoplesoft HCM, ERP Implementations, HRIS, ADP ReportSmith, Oracle Discoverer, Applicant Tracking..., Business Process, ADP Payroll, PeopleSoft, Payroll, Recruiting, Training, Human Resources, Onboarding, SDLC, Business Analysis, Management, Talent Acquisition
Education
Ashford University
Organizational Management
Navient June 2005 - Present
Sallie Mae 2003 - 2005
Sallie Mae 1998 - 2003
Skills
Financial Analysis, Process Improvement, Business Analysis, Strategic Financial..., Budgets, Financial Reporting, Strategic Planning, Risk Management, Accounting, Finance, Access, Data Analysis, Financial Modeling, Hyperion Planning, Essbase, PeopleSoft, Visio, Project Management, Clarity, Workday, Financial Forecasting, Business Process..., Cost Accounting, Financial Accounting, Spend Analysis
Education
Butler University - College of Business Administration 1994 — 1997
Master's degree, Accounting and Finance
Ball State University 1989 — 1993
BS, Secondary Education
Navient January 2011 - Present
Pennville Custom Cabinets October 2006 - December 2010
Sinclair Glass May 2006 - October 2006
Capitol Business Equipment February 2004 - May 2005
DELTEC Information Solutions August 2002 - June 2003
Ball Memorial Hospital/Cardinal Health System April 1996 - May 2002
Skills
Servers, Troubleshooting, Cisco Technologies, Virtualization, Windows Server, Data Center, Disaster Recovery, Active Directory, HP, VMware, TCP/IP, Network Administration, Networking
Education
Ball State University 2008 — 2011
None yet, Professional Meteorology
Indiana Business College 1993 — 1995
Associate of Arts and Sciences (AAS), Accounting
Navient May 2014 - Present
Sallie Mae October 2010 - May 2014
Sallie Mae March 1998 - June 2010
Sallie Mae March 1994 - February 1998
Skills
PeopleSoft, Employee Benefits, Human Resources, Executive Pay, HR Policies, Compensation Structures, Compensation, Deferred Compensation, Onboarding, Workforce Planning, HRIS
Education
Elon University 1982 — 1986
Bachelors, Human Services & Psychology
Navient August 2006 - Present
Sallie Mae 2006 - 2013
Covanta Energy 2000 - 2006
AmSurg 1998 - 2002
Skills
Accounting, Auditing, Finance, CPA, Financial Reporting, Financial Analysis, Internal Controls, SEC filings, Management, Strategic Planning, Sarbanes-Oxley Act, US GAAP
Education
Cumberland University 1993 — 1998
Cumberland University 1994 — 1997
Business Administration, Accounting
Navient September 2015 - Present
Navient May 2012 - September 2015
Navient (formerly Sallie Mae) September 2010 - May 2012
Pavone September 2008 - June 2010
Sallie Mae May 2007 - August 2007
Skills
Marketing, Management, Social Media, Email Marketing, Project Management, Social Media Marketing, SEO, Sales, Marketing Communications, Advertising, Digital Marketing, Digital Media, Market Research, Online Advertising, SEM, New Business Development, Marketing Research, Integrated Marketing
Education
Bloomsburg University of Pennsylvania 2004 — 2008
Business Administration, Marketing
Navient June 2009 - Present
Sallie Mae November 2001 - May 2009
Sallie Mae January 1990 - November 2001
IUPUI September 1988 - January 1990
Hanna Brophy MacLean McAleer & Jensen January 1980 - June 1988
Skills
Vendor Management, PeopleSoft, Strategic Sourcing, Ariba, Outlook, Procurement, RFP, Management, Customer Service
Education
Indiana University-Purdue University at Indianapolis 1989 — 1993
Bachelor's degree, General Studies
Ball State University 1976 — 1979
Associate of Arts and Sciences (A.A.S.), Administrative Assistant and Secretarial Science, General
Navient May 2014 - Present
SLMA January 2006 - Present
Sallie Mae March 2010 - May 2014
Sallie Mae January 2000 - December 2005
MS Mae 1985 - 2004
Sallie Mae April 1997 - January 2000
Skills
SDLC, Business Analysis, Requirements Analysis, Vendor Management, Process Improvement, Visio, Management, Software Project..., Requirements Gathering, Enterprise Architecture
Education
Frostburg State University 1978 — 1982
BS, History
Navient August 2015 - Present
Navient May 2014 - August 2015
Sallie Mae August 2003 - May 2014
Sallie Mae August 2000 - August 2003
USA Group July 1995 - August 2000
Gray Plant Mooty March 1994 - July 1995
Stinson Morrison Hecker September 1991 - March 1994
Andersen Consulting June 1984 - August 1988
Skills
Privacy, Corporate Governance, Risk Management, Mergers, Information Security, AML, Employment Law, Litigation, Outsourcing, Policy, Vendor Management, Fraud, Contract Negotiation, Enterprise Risk..., Securities, Software Licensing, Process Improvement, Financial Services, Due Diligence, Corporate Law, IT Strategy, Ethics, Compliance
Education
University of Notre Dame Law School 1988 — 1991
JD
Bradley University 1980 — 1984
BS, Computer Science
Homewood Flossmoor HS
Navient June 1993 - Present
Skills
Requirements Gathering, SDLC, Business Analysis, Clarity, Business Objects, Business Requirements, Leadership, Management, Process Improvement, Project Management, Requirements Analysis, SharePoint, Software Documentation, Systems Analysis, Software Project..., User Acceptance Testing, Vendor Management, Visio
Education
Ball State University 1988 — 1992
Bachelor of Science, Finance
Navient September 2002 - Present
Skills
SDLC
Education
Butler University 1982 — 1987
BA, Computer Science
Navient April 2014 - Present
Sallie Mae January 2009 - April 2014
Sallie Mae 2009 - July 2012
Ball State University September 2000 - April 2010
Ontario Systems May 2001 - December 2008
Skills
SQL, Crystal Reports, Requirements Analysis, Visio, SDLC
Education
Ball State University 1998 — 2000
Master of Arts, Training and Development
Navient December 2006 - Present
Navient 2006 - Present
Blue Cross 1992 - 2006
HealthNow New York Inc. 1992 - 2006
Skills
Leadership Development, Training, Employee Training, Leadership, Employee Engagement, Management, Employee Relations, Team Management, Organizational..., Talent Management, Strategic Planning, HRIS, Public Speaking, Talent Acquisition, Career Development, Project Management, Team Building, Recruiting, Change Management, Interviews, Management Development, Executive Coaching, Succession Planning, Workshop Facilitation, Training Delivery, Organizational..., Benefits Administration, Workforce Planning, Conflict Resolution, MBTI, Program Management, Organizational Design, Onboarding, Personnel Management, Employee Benefits, Human Resources, New Hire Orientations, Policy
Education
Canisius College
MS ED., Political Science/History
Navient November 2013 - Present
The Amercian Cancer Society May 2013 - November 2013
Mansfield-King May 2011 - December 2012
Malibu Wellness May 2010 - November 2010
Thermo Fisher Scientific April 2009 - May 2010
Roche Diagnostics May 2007 - January 2009
Thermo Fisher Scientific January 2003 - May 2007
Skills
Particle Size Analysis, Magnetic Particle..., Viscometry, Titration, Management, Project Management, Safety Management..., Cosmetics, GMP, Sop
Education
Ball State University 1980 — 1984
Microbiology, Biology, Chemistry
Navient July 2014 - Present
First Merchants Corporation May 2010 - July 2014
First Merchants Corporation February 2010 - May 2010
Anderson University Software Research Center April 2008 - May 2010
Skills
Database Administration, SQL, Lisp, HTML, .NET, Leadership, Microsoft Office, Microsoft SQL Server, T-SQL, Business Intelligence, Databases, Crystal Reports, ASP.NET, Visual Studio, SharePoint, PowerPoint, Microsoft Excel, Database Design, Access, Information Technology
Education
Anderson University 2006 — 2010
BA, Computer Science - Mathematics
Western Governors University
Sallie Mae November 2014 - Present
Navient December 2013 - November 2014
Sallie Mae June 2009 - November 2014
OneAmerica 2006 - 2009
OneAmerica 1998 - 2006
OneAmerica 1998 - 2000
Skills
Process Improvement
Education
Ball State University - College of Business
BS, Business Administration
Navient August 2014 - Present
Education
Ball State University
Bachelor's Degree
Navient November 2014 - Present
Navient October 2010 - November 2014
Ten Broeck Academy February 2008 - June 2010
Pioneer Credit Recovery August 2002 - May 2006
Skills
Microsoft Word, Technical Writing, Training, Social Media, Curriculum Design, RFP, Research, Management, Curriculum Development, Creative Writing, Higher Education, Performance Management, Team Building, Customer Service, Vendor Management, Strategic Planning, Process Improvement, Risk Management
Education
D'Youville College 2006 — 2008
Master of Science, Education
SUNY Brockport 1996 — 2000
Bachelor of Science (BS), Communication and Media Studies
Navient July 2002 - Present
Well Connected, LLC (a subsidary of Everwin) 2000 - 2002
Brightpoint 1998 - 2000
Skills
Forecasting, Credit, Credit Cards, Credit Risk, Credit Analysis, Loans, Management, Risk Management, Call Center, Financial Analysis, Skip Tracing, Financial Services, Banking, Credit Scoring, Call Centers, Mortgage Lending, Strategy, Finance, Portfolio Management, Loss Mitigation, Analytics, Consumer Lending, Asset Management, Outsourcing, Relationship Management, Financial Modeling, Loan Servicing, Underwriting, Due Diligence, Process Improvement, Executive Management
Education
Butler University 1990 — 1992
Master of Business Administration (M.B.A.), Business
Indiana University - Kelley School of Business 1985 — 1989
Bachelors of Science, Finance
Navient November 2009 - Present
Sallie Mae 2002 - 2009
Skills
Business Analysis, SDLC, SQL, Software Project...
Education
Acharya Nagarjuna University 1991 — 1995
B.Tech, ECE
RVR&JC College of Engineering 1991 — 1995
B.Tech, ECE
ZPPH School Panidam 1986 — 1988
10th, Marh, English, Physics, Social Studies, Telugu, Hindi
Navient September 1995 - Present
Ontario Systems March 2001 - March 2003
Hollons Pharmacy May 1987 - September 1995
Dunhams Athleisure September 1989 - September 1990
McDonalds Restaurant June 1985 - July 1987
Skills
Project Management, Microsoft Office, Help Desk Support, Six Sigma, Business Analysis, Requirements Analysis, Data Analysis, System Testing, Business Process..., Supervision, Timeline Development, Procedure Creation, Research, Customer Service, Training, Problem Solving, Disaster Recovery, SOX Compliancy, Quality Assurance
Education
Ball State University 1986 — 1990
Actuarial Science
Highland High School 1982 — 1986
Navient October 2013 - Present
CSC April 2011 - September 2013
U.S. Department of the Treasury October 2009 - October 2010
State Street August 2008 - October 2009
US Airways September 2004 - July 2008
McGuireWoods April 1999 - July 2003
Kilpatrick Stockton March 1997 - April 1999
Pension Benefit Guaranty Corporation October 1994 - March 1997
Skills
ERISA, Employee Benefits, Qualified Retirement..., High Deductible Health..., Health Savings Accounts, HIPAA, Cafeteria Plans, Flexible Spending..., COBRA, Executive Pay, Deferred Compensation, 409A, Corporate Governance, Securities, Employment Law, FMLA, WARN, Legal Research, Legal Writing, Affordable Care Act, 401k
Education
University of Michigan Law School 1991 — 1994
J.D.
Brown University 1990 — 1991
A.M.
Grinnell College 1985 — 1988
B.A.
Navient August 2014 - Present
Simply Set Training & Merchandising, LLC May 2014 - August 2014
ACFW June 2008 - June 2014
self 1986 - April 2014
Hobby Lobby November 2010 - June 2012
Skills
Fiction, Blogging, Proofreading, Novels, Copy Editing, Book Reviews, book marketing, Marketing, History, Editing, Freelance Writing, Literature, Short Stories, Non-fiction, Publishing, Storytelling, Social Networking, Newsletters, Copywriting, Editorial, Creative Writer, Art, Text Editing, Articles, Grammar, Creative Non-fiction, Published Author, Fact-checking, Publicity, Press Releases, Ebooks, Web Content, Manuscript, Critique, Ghostwriting, Publications, Line Editing, Literary Criticism, Consulting
Education
Corning Community College 1990 — 1992
AS, liberal arts and sciences
Houghton College
Navient October 2013 - Present
Sprint August 2011 - Present
Fairfield Inn June 2009 - April 2010
Dairy queen/New Castle Aquatic Center June 2008 - August 2008
Skills
Time Management, Food, Management, Front Office, Hotels, Hospitality, Hospitality Management, Hospitality Industry, Hotel Management, Micros, Resorts, Rooms Division, Food & Beverage, Property Management..., Customer Service, Revenue Analysis, Customer Satisfaction, Tourism, Pre-opening, Opera
Education
Ball State University 2006 — 2010
Bachelor of Science (B.S.), Hospitality Administration/Management
Navient June 2008 - Present
Sallie Mae June 2008 - 2014
Consolidated Market Response January 2007 - April 2008
Education
Eastern Illinois University 2005 — 2008
Bachelor of Science in Business, Computer Information Systems, minor in Mathematics
Navient April 1998 - Present
Accenture Technology Solutions 2003 - 2005
Education
Central Michigan University 1987 — 1994
BSBA, Management Information Systems
Navient April 2014 - Present
Zimmer October 2013 - April 2014
Zimmer July 2012 - October 2013
Zimmer May 2010 - July 2012
Ogletree Deakins March 2007 - April 2010
Baker & Daniels 2006 - 2007
SM&P Utility Resources, Inc. December 1998 - August 2003
Skills
Corporate Law, Employee Relations, Complex Investigations, Reductions in Force, Compliance with..., Employment Litigation..., Global Matrix Reporting..., Trusted advisor to..., Talent Acquisition, Change Management, Affirmative Action..., Talent Review and..., Performance Management,..., Fair Labor Standards Act, Respected coach to all..., Experience with on-site..., Corporate Legal..., Drafting and..., Juris Doctor with..., Design and..., Excellent written, oral..., Trained Gallup Employee..., Experience with SAP and..., Strong business..., Demonstrated track..., Americans with..., Legal
Education
Indiana University Robert H. McKinney School of Law 2003 — 2006
Juris Doctor
Ball State University - College of Business
Bachelor of Science, Business Marketing
LHS
Navient 2005 - Present
Hunton & Williams LLP 1998 - 2005
Skills
Litigation, Legal Research, Commercial Litigation, Legal Writing, SharePoint, Process Improvement, Visio, Employment Law, Corporate Governance, Project Management, Trademarks
Education
American Institute for Paralegal Studies 1996 — 1997
Paralegal Certificate
Bowling Green State University 1990 — 1994
BFA, Creative Writing, Art
Navient October 2006 - Present
Navient October 2006 - Present
Sallie Mae Incorporated October 2006 - October 2007
Inergex Incorporated July 2002 - October 2006
Synergy Global 2006 - 2006
Tripifoods Incorporated June 1987 - July 2002
Skills
Citrix, CRS, Vendor Management, VMware, Security, Technical Support, Disaster Recovery, Help Desk Support, Network Administration, System Administration, Process Improvement, Visio, Active Directory, SharePoint, Computer Hardware
Education
Bryant & Stratton College 2000 — 2002
AOS, Information Technology
Bryant & Stratton College 1999 — 2001
aos, Information Technology
Navient March 2013 - Present
Skills
Visio, Business Analysis, SDLC, PMP, SharePoint, Vendor Management, Integration, Process Improvement
Education
Anderson University 2000 — 2004
Bachelor of Science, Organizational Leadership
Navient August 2014 - Present
Sallie Mae November 2013 - July 2014
Sallie Mae October 2012 - November 2013
E2E Education July 2009 - September 2012
DePauw University January 2009 - May 2009
DePauw University September 2004 - October 2008
Skills
Finance, Supervising, Student Loans, Interviews, Technology, Training, Public Speaking, Cultural Awareness, Research, Staff Development, Sales, Sales Management, Telecommunications..., Educational Leadership, Curriculum Development, Team Leadership, Telecommunications, Teaching English as a...
Education
Indiana University-Purdue University at Indianapolis 2013 — 2017
Bachelor's degree, Computer and Information Technology
DePauw University 2004 — 2009
Bachelor of Arts, Psychology
Navient November 2013 - Present
Sallie Mae October 2009 - November 2013
Sallie Mae October 2008 - October 2009
Associates in Mental Health 2004 - 2008
Wilsons Leather 2003 - 2004
Gap / Gap Inc. March 2001 - June 2003
Skills
Management, Curriculum Development, Training, Operations Management, Collections, Call Centers, Student Loans, Credit, Retail Category..., Marketing, Adult Learning Theory, Key Performance...
Education
Ball State University 2001 — 2006
Bachelor's Degree, Marketing
Navient March 2014 - Present
Indiana Ice August 2013 - December 2013
Muncie Sportsplex April 2012 - September 2012
Decatur City Pool June 2010 - August 2010
Skills
Sports Management, Ticket Sales, Sports Marketing, Sports, Football, Tournaments, Sponsorship Sales, Golf, Sponsorship, Event Management, Event Planning, Social Media, Customer Service, PowerPoint, Microsoft Office, Facebook, Microsoft Excel, Sports Writing, Game Day Operations
Education
Ball State University 2008 — 2012
Bachelor of Science (B.S.), Sports Administration, Senior
Bellmont High School 2004 — 2008
Navient October 2014 - Present
TMG Health February 2013 - October 2014
Keystone Automotive Operations October 2002 - February 2013
Alltel February 1998 - October 2002
Skills
Program on AS400 in..., Experience in C++, Experience in JAVA, Programming, Microsoft SQL Server, SQL, Databases, HTML, JavaScript, Visual Basic, CSS
Education
Bloomsburg University of Pennsylvania 1994 — 1997
Bachelor's degree, Management Information Systems, General
Luzerne County Community College 1990 — 1992
Associate's degree, Information Technology
Navient February 2015 - Present
Christiana Care Health System January 2014 - January 2015
Aerotek December 2012 - July 2013
Five Below 2011 - 2011
Skills
Cashiering, Microsoft Office, Cash Register, Microsoft Word, Microsoft Excel, PowerPoint, Teamwork, Cash Handling Experience, Inventory, Customer Service, Time Management, Data Entry, Social Media, Team Leadership, Leadership, Social Networking, Human Resources, Public Speaking
Education
Delaware Technical and Community College-Stanton-Wilmington 2014 — 2016
Associate's degree
Wilmington job corp 2013 — 2013
Certificate of Business Technology
Berkmar high school 2008 — 2009
High School Diploma, General Studies
Navient March 2014 - Present
Sallie Mae April 2012 - Present
DataQuick December 2004 - April 2012
Education
Cedarville University 2000 — 2004
BA
Navient May 2014 - Present
Zales September 2009 - May 2014
Skills
Merchandising, Retail, Visual Merchandising, Loss Prevention, Customer Service
Education
Colorado Technical University-Online 2008 — 2010
Bachelor of Business Administration (B.B.A.), Human Resources Management/Personnel Administration, General, 3.66
Navient October 2013 - April 2015
L.J. Stone Co., Inc. July 2013 - October 2013
Proper Rentals January 2010 - June 2012
Kmart Corporation June 2009 - July 2010
Portage 16 IMAX January 2006 - October 2007
Skills
Debt Collection, Negotiation, Strategic Communications, Microsoft Office, Serve Safe Certified, Food Service Sanitation, Food Science, Food Preparation, Menu Costing, Menu Engineering, PADI
Education
Ball State University 2011 — 2015
Bachelor of Science (BS), Dietetics/Dietitian
Navient December 2013 - Present
Plemmons Student Union 2009 - 2013
Education
Appalachian State University
Navient June 2014 - Present
Principio Mobility December 2012 - May 2014
G4S June 2011 - May 2014
Darmsala Inc. June 2010 - January 2013
Hogate Contracting June 2006 - June 2011
Mainline Masonry March 2008 - October 2008
Skills
Microsoft Office, Mechanics, Carpentry, MIG welding, Arc Welding, Oxy-acetylene, Food Service, CCTV, Physical Security, Customer Service, Time Management, Project Management, Team Leadership
Education
Cecil College 2013 — 2014
Associate of Science (AS), Business Administration and Management, General
Cecil County School of Technology 2004 — 2005
Welding Technology/Welder
Navient September 2014 - Present
US Air Force Reserve June 2009 - Present
US Air Force Reserve May 2004 - Present
Education
Wilkes University 2014 — 2018
Pharmacy
Community College of Allegheny County
Luzerne County Community College
Sprint April 2015 - Present
Core Recoveries September 2014 - March 2015
Navient October 2006 - September 2014
Francke Appraisals March 2002 - October 2006
Education
Ball State University 2003 — 2006
Bachelor of Science (BS)
Jefferson Community College 2001 — 2003
Associate of Science (A.S.)
HC2 Holdings Inc May 2015 - Present
Navient February 2007 - April 2015
MVM, Inc. February 2006 - January 2007
Lafarge September 2005 - January 2006
Aditya Birla Group May 2001 - July 2001
Skills
Accounting, Financial Analysis, Financial Reporting, CPA, General Ledger, Accruals, Financial Accounting, Journal Entries, Bank Reconciliation, Variance Analysis, Account Reconciliation, PeopleSoft, Year-end Close, Balance Sheet, Pivot Tables, Monthly Close, Vlookup, Analysis, Finance, Hyperion Enterprise, Accounts Receivable, Fixed Assets
Education
Indian Institute Of Social Welfare and Business Management 1999 — 2001
Post Graduate Diploma and Business Admininstration, Transportation & Logistics
University of Lucknow 1994 — 1997
Bachelor of Commerce (B.Com.), Accounting and Finance
Navient September 2013 - Present
Sallie Mae December 2012 - September 2013
Sallie Mae May 2011 - December 2012
Skills
Operations Management, Team Management, Risk Assessment, Collections, Administrative Work
Education
Ball State University 2007 — 2011
Bachelor of Fine Arts (BFA), Painting
Ball State University - College of Business