Navy Federal Credit Union
Navy Federal Credit Union is a US credit union headquartered in Vienna, Virginia, chartered and regulated under the authority of the National Credit Union Administration. Navy Federal is the largest natural member credit union in the United States, both in asset size and in membership. Designated CEO: Mary McDuffie (18 Jan 2019–) CEO: Cutler Dawson (5 Dec 2004–18 Jan 2019) Customer service: 00 800 0842 6328 Headquarters: Vienna, Virginia, United States Members: 8,121,667 (Q3, 2018) Number of locations: 300
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Navy Federal Credit Union Employees
Community Investment and Redevelopment Group October 2014 - Present
Navy Federal Credit Union March 2014 - Present
TEQ Advisors, LLC April 2008 - Present
The Hershey Company April 2008 - March 2014
Global One Mortgage, LLC December 2007 - December 2008
Fannie Mae November 2007 - December 2007
Fannie Mae September 2007 - November 2007
Fannie Mae March 2007 - September 2007
Fannie Mae October 2006 - February 2007
Freddie Mac July 2006 - September 2006
Skills
PMP, ISO 9000, Six Sigma, Business Analysis, Program Management, Business Intelligence, Management Consulting, Quality Assurance, SDLC, Software Project..., PMO, Project Management, Business Process..., Project Portfolio..., Data Warehousing, Risk Management, Vendor Management, Requirements Analysis, Resource Management, Process Improvement, Business Process..., Iso 9000, MS Project, MS programs, SAP BI, SAP ERP, SAP FICO, SAP MM, SAP PS, Corporate Finance, Managerial Finance, Strategic Financial..., Teaching, Technical Documentation, Training Delivery, Functional Design, Scrum, Agile Methodologies, Agile Project Management, COSO Framework, COBIT, ITIL, Business Objects, Cognos, Java, Marketing, Social Media Marketing, SEI CMM, ABAP, VBA
Education
Villanova University 2013 — 2014
Master Certificate in Six Sigma - Information Technology
Villanova University 2013 — 2013
Six Sigma Green Belt
Villanova University 2013 — 2013
Six Sigma Lean
Villanova University 2013 — 2014
Six Sigma Lean Black Belt
PMI Boot Camp 2011 — 2011
PMP, Project Management
The George Washington University 1998 — 1998
Certified Auditor, IS0 9000
The George Washington University - School of Business 1993 — 1994
MS, Finance (Incomplete)
American University 1984 — 1989
BS, Mathematics
American University 1984 — 1989
BS, Computer Science
St Mark's High School 1979 — 1983
High School Diploma
Luke Fruia Motors August 2009 - December 2012
Navy Federal Credit Union January 2008 - June 2009
Skills
Clerical Skills, Cashiering, Filing, Customer Service, Banking, Retail Sales, Phone Etiquette
Education
Kaplan College-Brownsville 2013 — 2013
Medical/Clinical Assistant
Homer Hanna High School 1984 — 1987
Montgomery Housing Partnership February 2010 - Present
LRB Productions November 2007 - December 2013
Fannie Mae January 2000 - September 2007
National Credit Union Administration May 1995 - December 1999
Bureau of National Affairs (BNA) March 1990 - May 1995
Navy Federal Credit Union August 1989 - March 1990
Skills
Communication Training, Public Relations, Event Planning, Project Management, Real Estate Development, Media Relations, Strategic Communications, Editorial, Fundraising, Corporate Communications, Community Outreach, Marketing, Training, Strategic Planning, Policy, Research, Volunteer Management, Volunteer Recruiting, Real Estate Transactions, Real Estate License, Event Management, Social Media, Budgets, Press Releases, Newsletters, Marketing Communications, Nonprofits, Copywriting, Public Speaking, Speech Writing, Program Management, Community Development
Education
University of California, Los Angeles - The Anderson School of Management 2006 — 2006
certificate
American University 1995 — 1997
Alabama State University 1984 — 1989
BS
Ross Beatty High School 1980 — 1984
Diploma
Navy Federal Credit Union June 2014 - August 2014
Credit Union Mortgage Association March 2012 - March 2014
RR Donnelly April 2008 - October 2011
Global Tech Collection Services April 2006 - February 2008
1st USA Mortgage May 2005 - April 2006
Green Point Credit September 2002 - March 2005
Skills
Retirement Planning, Residential Mortgages, Loan Origination, Financial Analysis, Credit, Loans, Management, Mortgage Lending, Sales, Training, Underwriting, Insurance, Mortgage Banking, Negotiation, Risk Management, Banking, Financial Services, Loss Mitigation
Education
Albany State University 1992 — 1998
B.A, Psychology
Navy Federal Credit Union April 2013 - Present
Chanico LLC March 2011 - March 2013
Pelligroup, Inc. October 2010 - March 2011
Iveta Steinhobel: Attorney at Law January 1994 - July 1999
Webber Wentzel January 1989 - July 1992
University of the Witwatersrand Law School January 1989 - December 1989
Skills
Legal Compliance, Records Management, Privacy Law, Document Lifecycle..., Information Management, BSA Compliance, Project Management, Medical Records, Information Governance, Microsoft Excel, Microsoft Office, Public Speaking, Analysis, Management, Legal Writing, Corporate Law, SharePoint, Litigation, Policy
Education
University of Cambridge 1990 — 1991
Master of Laws (LL.M.), International Corporate Law: Securities Regulation, Corporate Finance, Taxation, EU Law
University of the Witwatersrand 1987 — 1988
Bachelor of Laws (LL.B.), Law, summa cum laude, first in class
Rhodes University 1984 — 1986
Bachelor of Arts (B.A.), English, summa cum laude
American University
Brenda's Devine Heritage Residential, INC 2009 - Present
Chapa's Boarding Home May 2003 - Present
Navy Federal Credit Union July 2012 - April 2014
Skills
Data Entry, Customer Service, Outlook, Administrative..., Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Telephone Skills, 10 Key, Lotus Notes, Time Management, Office Management, Filing, Access, Phone Etiquette, Office Administration, Credit, Banking, Loans, Loan Officers
Education
Mims Classic Beauty College 2007 — 2008
Vocational License, Cosmetology/Cosmetologist, General
Wells Fargo Advisors 2014 - Present
Aflac March 2013 - Present
Aflac and National Agents Alliance March 2013 - Present
Sprint November 2011 - March 2013
Navy Federal Credit Union December 2006 - November 2011
Skills
Expert proficiency in..., Email Proficient in..., Experience in..., Ability to multi-task..., Analytical with..., Hardworking,energetic,re..., People oriented..., Exercise independent..., High Level Of..., Collaborate various..., Act as liaison between..., Experience using Time..., Typing ability 40 Words..., Ability adapt any type..., Maintaining high degree...
Education
Thomas A Edison High School 1998 — 2002
High School Diploma, Business, Management, Marketing, and Related Support Services, 12 Grade Graduate
Everest College-Everett 2012 — 2013
Homeland Security Specialist Diploma, Emergency Planning and Security Measures, 3.0
Teradata January 2013 - Present
Teradata May 2008 - Present
Navy Federal Credit Union December 2006 - May 2008
NCR April 1999 - December 2006
NABI Biopharmaceuticals 1998 - 1999
Otsuka America 1997 - 1998
Pharmavene, Inc. 1993 - 1996
Cephalon 1991 - 1993
Skills
Solution Architecture, Data Warehousing, Data Warehouse..., Data Marts, Teradata, Business Intelligence, ETL, SDLC, Data Integration, Enterprise Architecture, Data Governance, Data Modeling, Master Data Management, Database Design, SQL, IT Strategy, Business Objects, Analytics, Pre-sales, Solution Selling, Big Data, Data Quality, Performance Tuning
Education
University of Maryland - Robert H. Smith School of Business 1994 — 1998
MS, Information Systems
University of Maryland - Robert H. Smith School of Business 1994 — 1998
MBA, Finance/Information Technology
Arizona State University 1984 — 1988
BS, Microbiology - Pre-Med
Horizon High School 1981 — 1982
Paradise Valley High School
Navy Federal Credit Union October 2013 - Present
Sprint March 2009 - October 2013
West Corporation January 2007 - December 2008
C.A.T.L.L.C April 2005 - December 2006
Skills
Project Management, User Management, Active Directory, Service-Now, Customer Service, Event Management, Outlook, Computer Hardware..., Gmail, Conflict Resolution, ITIL v3 Foundations..., ITIL, Call Centers, IT Service Management, Software Documentation, Troubleshooting, Technical Support, Quality Assurance, Management, WiMAX, Knowledge Managment, TCP/IP, Computer Network..., Avaya, Knowledge Management, Wireless, Telecommunications, Help Desk Support, Computer Hardware, Software Installation, Customer Experience, Windows 7, Networking, Service Desk, VPN, Windows XP, System Administration, Customer Satisfaction, Mobile Devices, SharePoint
Education
Radford M Locklin Technical Center 2003 — 2004
Navy Federal Credit Union February 2015 - Present
Navy Federal Credit Union August 2012 - January 2015
Hotchkis and Wiley Capital Management July 2010 - August 2010
Meeting Management Services, Inc. September 2009 - December 2009
Skills
PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Accounting, Management, Investments, Data Analysis, Access, Portfolio Management, Analysis, Leadership, Financial Analysis, Research, Finance, Banking, Business Analysis, Time Management, Credit
Education
American University 2008 — 2012
Bachelor's of Science, Business Adminstration
John Cabot University 2011 — 2011
Study Abroad, Art History
Corona Del Mar High School
High School
Navy Federal Credit Union May 2015 - Present
Community Lodgings October 2010 - Present
TD August 2014 - May 2015
Congressional Bank July 2013 - May 2014
BB&T 2007 - July 2013
Young Professionals in Foreign Policy May 2012 - April 2013
Hertz January 2005 - November 2007
Radford University 2002 - 2004
The American College of Greece September 1997 - May 2002
Skills
Banking, Leadership, Risk Management, Business Development, Finance, International..., Loans, Strategic Financial..., Management, Credit Analysis, Investments, Small Business Lending, Leadership Development, Portfolio Management, Credit, Mergers & Acquisitions, Analysis, Business Management, Consulting, Financial Advisory, Conflict Resolution, Commercial Banking, Financial Analysis, Africa, African development, Financial Planning
Education
George Mason University 2012 — 2015
Master of Science M.S., Conflict Analysis and Resolution - Economic Development and Peacebuilding
College for Financial Planning 2010 — 2012
Registered Financial Paraplanner RP, Financial Planning
Radford University 2002 — 2004
B.S, History
The Institute of International Relations, Panteion University 2000 — 2002
Certificate, Economics and International Affairs
American College of Greece 1998 — 2002
B.A, Economic Sociology
Navy Federal Credit Union February 2015 - Present
Navy Federal Credit Union June 2014 - February 2015
Wells Fargo November 2013 - June 2014
Marriott International October 2012 - September 2013
Ocean Reef Club October 2011 - April 2012
Grand Hotel April 2011 - October 2011
Dubai International Hotel April 2010 - December 2010
Mt. Olympus Resort & Theme Park April 2009 - June 2009
Mt. Olympus Resort & Theme Park March 2009 - April 2009
Skills
Hotels, Tourism, Hospitality, Resorts, Banquets, Hospitality Industry, OnQ, Social Networking, Hotel Management, Hospitality Management, Food & Beverage, Revenue Analysis, Yield Management, Front Office, Catering, Pre-opening, Leisure, Micros, Hotel Booking, Restaurants, Event Management, Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, Rooms Division, Teamwork, Time Management, Social Media, Mortgage Lending, Mortgage Industry
Education
Centro Escolar University 2006 — 2010
Bachelor of Science (BS), Tourism
Mapua Institute of Technology 2004 — 2005
Electrical and Electronics Engineering
Saint Joseph College Maasin City 2000 — 2004
High School/Secondary Diplomas and Certificates
Navy Federal Credit Union May 2015 - Present
Kaiser Associates August 2014 - April 2015
Bechtel Corporation May 2013 - September 2014
Suntiva Executive Consulting June 2011 - May 2013
NEW July 1999 - June 2011
Skills
Organizational Design, Organizational..., Organizational..., Leadership Development, Change Management, Strategic Planning, Team Building, Team Leadership, Performance Management, Management Consulting, Organizational..., Strategy, Leadership, Program Management, Workshop Facilitation, Training, Employee Engagement, Coaching, Management, Consulting, Talent Management, Process Improvement, Performance Improvement
Education
American University 2009 — 2011
Master of Science (M.S.), Organization Development
Navy Federal Credit Union January 2015 - Present
Skills
Training, Coaching, Customer Service, Banking, Call Centers, Microsoft Office, Microsoft Excel, Projects, Sales, Pilot Projects, Onboarding, Time Management, Leadership, Human Resources, Management, Team Building, Performance Management, Team Leadership
Education
Angelo State University 1979 — 1980
Brownwood High School 1975 — 1979
High School Diploma, General Studies
Navy Federal Credit Union October 2014 - Present
Skills
Event Planning, Customer Service
Education
University of West Florida 2015 — 2016
Certificate, Human Resources Management and Services
Virginia College-Pensacola
Associate of Science (A.S.), Human Resources Management/Personnel Administration, General
Navy Federal Credit Union March 2013 - June 2013
Summers Cleaning and Janitorial Company, LLC May 2012 - October 2012
Clearwire November 2009 - March 2010
Tata Business Support Services 2007 - 2008
U-Haul International, Inc. 2006 - 2007
Skills
Call Center, Customer Retention, Customer Satisfaction, Customer Service, Business Management, Business Process, Office Management, Microsoft Office, Front Office, Accounts..., General Office Duties, Office Equipment, Money Management, QuickBooks, Money Handling, Money Transfer, Credit Card Processing, Check Processing, Data Collection, Debt Collection, Switchboard, Escalation, Travel Planning, Troubleshooting, Teamwork, Team Management, Problem Solving, Linux, Inventory Management, Interviewing, Windows, Auditing
Education
Virginia College 2014 — 2014
Associate of Science (A.S.), Pharmacology
Radford M Locklin Technical Center 1999 — 1999
Patient Care Technician Certificate, Practical Nursing, Vocational Nursing and Nursing Assistants
Locklin High School 1998 — 1999
High School Diploma, General Studies
Navy Federal Credit Union July 2011 - Present
Navy Federal Credit Union July 2005 - July 2011
Skills
Customer Service, Public Speaking, Banking, Credit, Loans, Loan Origination, Consumer Lending, Mortgage Lending, Mortgage Banking, Credit Analysis, VA loans, Residential Mortgages, Real Estate, Cross Selling, Sales, Credit Risk, Lines Of Credit, Customer Satisfaction, Credit Cards, Deposits, Credit Unions, Financial Services, Cash Management, First Time Home Buyers, Investment Properties, Finance, Foreclosures
Education
Anne Arundel Community College 2004 — 2006
Culinary Arts/Chef Training
Navy Federal Credit Union May 2011 - Present
USAA May 2005 - November 2009
Vanguard December 2004 - May 2005
Qwest Communications 1998 - 2000
The Walt Disney Company 1992 - 1993
Skills
Wealth Management, Investments, Series 7, Insurance, Financial Planning
Education
Arizona State University
BA, Political Science
Naval Sea Systems Command (NAVSEA) May 2014 - Present
Sonalysts, Inc January 2014 - April 2014
Sonalysts November 2009 - January 2014
US Navy 2006 - 2009
US Navy 2004 - 2006
Navy Federal Credit Union July 2001 - August 2002
Skills
Integrated Design, Data Fusion, Product Development, Program Development, Technical Writing, Technical Documentation, Military, Analysis, Leadership, Training, Intelligence, Navy, SIGINT, Security, Electronic Warfare, Testing, DoD, Security Clearance, Project Management, Information Assurance
Education
American Public University System 2011 — 2015
Robert E Fitch Senior High School 1997 — 2001
High School Diploma
Navy Federal Credit Union June 2014 - Present
Mrs. Muffin Topp Coaching & Development Company October 2012 - Present
Navy Federal Credit Union February 2007 - June 2014
Chevy Chase Bank August 2005 - February 2007
Commerce Bank November 2001 - July 2004
Skills
Leadership Development, Team Building, Customer Service, Team Leadership, Leadership, Management, Professional Development, Personal Development, Published Author, Self Publisher, Staff Development, Human Relations..., Strategic Planning, Marketing, Technical Writing, Project Management, Editing, Public Relations, Nonprofits, Microsoft Office
Education
Grand Canyon University 2013 — 2016
Doctor of Philosophy in General Psychology: Emphasis in Industrial and Organizational Psy, Industrial and Organizational Psychology, Current
Ashford University 2012 — 2013
Master's of Art in (MAOM) Organizational Management, Organizational Leadership
Ashford University 2008 — 2012
Bachelor of Science (B.S.), Psychology
Calaburn March 2015 - Present
CA Technologies June 2014 - August 2014
CA Technologies January 2013 - May 2014
AMDEX Corporation August 2000 - November 2012
Booz Allen Hamilton March 2000 - August 2000
SAIC October 1992 - March 2000
CSC August 1988 - September 1992
Financial Technologies, Inc. June 1986 - October 1988
Boeing Computer Services February 1986 - June 1986
Navy Federal Credit Union November 1984 - February 1986
Skills
Management, Data Center Management, IT Management, SDLC, PMP, Large Budget Management, Homeland Security, CBP, CMMI, Configuration Management, Certified Scrum Master..., PMI Trained, ITIL v3 Foundations..., PMI-Agile Certified..., Agile Methodologies, Agile Project Management, Integration, Jazz Guitar, Double Bass, Bass Guitar, Choral Conducting, Jazz, Project Management, Requirements Analysis, Program Management, Databases, Consulting, ITIL, Analysis, Software Project..., Information Technology, IT Infrastructure..., Data Center Operations, Data Center..., IBM Mainframe, z/OS, WebSphere MQ, Sysview, TMON, SDSF, ISPF, ISPF Dialog Manager, CLIST
Education
Marymount University 1982 — 1982
Master of Business Administration (M.B.A.), Accounting and Business/Management, N/A
St. Charles Borromeo Seminary 1980 — 1982
Master of Divinity (M.Div.), Theological and Ministerial Studies, 2.5
Conception Seminary College 1976 — 1980
Bachelor of Arts (BA), Philosophy, 2.5
Navy Federal Credit Union March 2011 - November 2011
Chinese Jade Corporation May 1996 - September 2009
Education
Everest University-Orange Park 2011 — 2012
Associate, Medical Insurance Billing and Coding
San Sebastian College 1983 — 1987
Bachelor of Science, Business Administration
SECU June 2015 - Present
Navy Federal Credit Union June 2014 - June 2015
SECU March 2013 - June 2014
XPO Logistics, Inc. December 2012 - March 2013
Gastonia Nissan August 2011 - December 2012
Coach Leatherware November 2010 - August 2011
Turchin Center for the Visual Arts May 2011 - July 2011
Skills
Notary Public, Social Media, Customer Service, Time Management, Public Speaking, PowerPoint, Photoshop, Microsoft Office, Social Networking, CRM, Microsoft Word, Illustrator, Painting, Spanish, Microsoft Works, Soldering, Woodworking, Welding, Blogging, Adobe Creative Suite, Mac, Word, Creative Problem Solving, Excel, Facebook, Scheduling, Art, Promotions, Advertising, Merchandising, Customer Satisfaction, Problem Solving, Retail, Drawing, Writing, Leadership, Microsoft Excel
Education
Appalachian State University 2006 — 2011
Bachelor of Arts, Studio Art, Sociology
Navy Federal Credit Union April 2013 - Present
flux forward September 2012 - December 2012
Discovery Communications, International Division June 2010 - July 2012
Occupied Washington Times October 2011 - March 2012
Discovery Communications June 2010 - May 2011
Brightline Media, LLC January 2010 - May 2010
Philadelphia Inquirer April 2007 - May 2007
Skills
Photoshop, Illustrator, InDesign, HTML, Visual Communication, CSS, jQuery, User Interface Design, User Experience Design, Final Cut Pro, PowerPoint, Video Editing, Editing, Graphic Design, Social Media, Video Production, Microsoft Office, Publishing, User Experience
Education
Boston University Center for Digital Imaging Arts 2011 — 2013
Certificate, Graphic Design and Web Development
American University 2007 — 2011
BA, Journalism, Minors in Marketing & Philosophy
University of Cape Town 2009 — 2009
Media Studies
The Westin Savannah Harbor Golf Resort and Spa January 2014 - Present
The Links at Stoney Point April 2013 - January 2014
Fujifilm 2012 - 2013
Kona Brewing Co February 2009 - March 2011
Navy Federal Credit Union March 2010 - August 2010
Skills
PowerPoint, Microsoft Office, Customer Service, Microsoft Excel, Time Management, Social Media, Member Relations, Marketing Communications, Communication Skills, Supervisory Skills, Team Building, Team Leadership, Team Management, Coordinating Events, Schedule Control, Budget Monitoring, Project Coordination, Salesforce.com, Sales Management, Presentations, Presentation Development, Speech Writing, Public Speaking, Marketing, Social Media Marketing, Public Relations, Event Planning
Education
Lander University 2010 — 2013
Bachelor of Business Administration (BBA), Marketing/Management, General
Armstrong Atlantic State University 2005 — 2008
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Farmington High School 2001 — 2005
Navy Federal Credit Union February 2015 - Present
ITMI November 2014 - January 2015
enGenius Consulting Group September 2010 - September 2014
enGenius Consulting Group June 2010 - August 2010
WellPoint October 2008 - May 2010
QuadraMed December 2006 - June 2008
Skills
Vendor Management, Project Management, Leadership, Test Automation, Program Management, Business Process..., Testing, Team Building, Business Analysis, Management, Analysis, SDLC, Software Project..., Business Planning, Team Leadership, Business Strategy, Integration, PMP, Requirements Analysis, IT Management, Visio, Requirements Gathering
Education
UNVA 2006 — 2008
Master of Business Administration (MBA), Project Management
Kursk State University (KSU) 2001 — 2006
Master's degree, Computer Science
Navy Federal Credit Union October 2012 - Present
Navy Federal Credit Union July 2001 - October 2012
Scott Financial Services July 1999 - July 2001
Susquehanna Bank July 1994 - July 1999
Skills
Banking, Loans, Credit, Consumer Lending, Mortgage Lending, Credit Unions, Retail Banking, Credit Risk, Mortgage Banking, Credit Analysis, Refinance, FHA, Loan Origination, Financial Risk, Residential Mortgages, Financial Analysis, Credit Cards
Education
Anne Arundel Community College
Navy Federal Credit Union August 1998 - Present
Skills
Creative Direction, Art Direction, Interaction Design
Education
Virginia Commonwealth University 1975 — 1979
Bachelor of Fine Arts (BFA), Communications Art and Design
American University 1974 — 1975
Commercial and Advertising Art
Navy Federal Credit Union June 2014 - Present
Navy Federal Credit Union August 2011 - June 2014
Navy Federal Credit Union February 2007 - August 2011
NicheDirectories, LLC May 2005 - September 2006
Skills
CSS, JavaScript, HTML, jQuery, Web Development, PHP, XML, HTML 5, CSS3, WordPress, Marketing, Marketing Strategy, Email Marketing, Social Media, Adobe Creative Suite, Digital Media, Analytics, Requirements Analysis, User Interface Design, User Experience, Testing, Integration, XHTML, Web Design, DHTML, Web 2.0, SQL
Education
Art Institute of Fort Lauderdale 2004 — 2007
Bachelor of Science (BS), Interactive Media and Web Design
Navy Federal Credit Union August 2014 - Present
Navy Federal Credit Union April 2010 - August 2014
Navy Federal Credit Union July 2008 - April 2010
Skills
HRIS, Analysis, Microsoft Office, Microsoft Excel, PowerPoint, Access, Organizational..., Data Analysis, Process Improvement, Human Resources, PeopleSoft, Payroll, Global Payroll, Training, Performance Management, Management, Visio, Team Building, Banking, Business Analysis, Change Management, Recruiting, Vendor Management, Leadership, Leadership Development, Strategic Planning
Education
American University 1998 — 2002
B.A., International Relations
Navy Federal Credit Union July 2013 - Present
Mi Casa Group Homes January 2012 - April 2013
InterExchange June 2012 - September 2012
Starwood Hotels & Resorts Worldwide, Inc. August 2010 - February 2012
UC San Diego February 2009 - July 2011
Victoria's Secret November 2008 - April 2010
Riviera Oaks Resort June 2006 - August 2008
Skills
Calm Under Pressure, Flexibility, Customer Service, Hospitality, Education, Organization, Great Motivator, Positive Can-do Attitude, Multi Tasking, Listener, Always Punctual, Leadership, Supervisory Experience, Adapt Quickly to Change, Lesson Planning, Microsoft Word, PowerPoint, Public Speaking
Education
American Public University System 2014 — 2017
Master of Business Administration (M.B.A.)
California State University-San Marcos 2008 — 2011
B.A., Criminology and Justice Studies, Political Science, 3.89
Ramona High School 2004 — 2008
High School Diploma, General Education, 4.3/4.0
Synovus September 2012 - September 2013
GEORGIA POWER FEDERAL CREDIT UNION March 2012 - September 2012
Navy Federal Credit Union 2007 - 2011
Rite Aid January 2007 - May 2007
Walgreens February 2003 - October 2006
Skills
Microsoft Office, Banking Operations, Inventory Management, Management/Leadership, Staff Training, Customer Service, Cash Management, Administration, Banking, Hiring, Lotus Notes, Mentoring, Loan Processing, System Administration, Loans, Recruiting, Coaching, Training, Retail, Credit Cards, Social Networking, Loan Servicing, Consumer Lending, Credit, Finance, Customer Satisfaction, Payroll, Employee Training, Microsoft Excel, Loan Origination, Sales, Commercial Lending, Onboarding, Interviews, Credit Analysis, Retail Banking, Leadership, Marketing, Mortgage Lending
Education
Kennesaw State University - Michael J. Coles College of Business 2013 — 2014
Master of Business Administration (M.B.A.)
Alabama State University 1996 — 2000
BUSINESS ADMINISTRATION, MANAGEMENT
Capitol Concierge August 2011 - Present
Wyndham Vacation Ownership August 2010 - April 2011
Navy Federal Credit Union May 2007 - April 2010
Skills
Data Entry, Communication Written, Oral Communications
Education
International Career Institute 2011 — 2012
ICDC College, Homeland Security and Investigation
Washingotn Mathematical Sciene Technology Public Charter High School 2001 — 2005
High School, High School Diploma
Beaverton Pet Clinic March 2014 - Present
Vector Marketing December 2011 - April 2012
SPCA for Monterey County January 2011 - November 2011
SPCA for Monterey County September 2010 - January 2011
Marina Grocery Outlet October 2009 - January 2011
Navy Federal Credit Union May 2009 - September 2009
DMDC May 2006 - May 2009
Costco Wholesale November 2005 - April 2006
Skills
Database Management, Organizing, Money Handling, Customer Service, Phone Etiquette, Animal Handling, Data Entry, MS Office Suite, Animal Work, Software Documentation, Microsoft Office
Education
Sanford-Brown College-Portland 2012 — 2014
Veterinary/Animal Health Technology/Technician and Veterinary Assistant
California State University-Monterey Bay 2002 — 2009
BA, Business Administration
Navy Federal Credit Union August 2011 - Present
NFCU March 2010 - August 2011
DeVry University July 2006 - October 2007
Domod Aluminium Limited January 1997 - April 2006
Skills
Excel, Visio, MS Project, Word, PowerPoint, Microsoft Office, Outlook, Lotus Notes, Access, Scheduling, Microsoft Excel, Process Scheduler, Process Improvement, Pipkins Scheduling..., Noble Call Center..., Leadership, Human Resources, Microsoft Word, Inventory Management, Project Planning, Employee Relations, Vendor Management, Analysis, Team Leadership, Project Management, Management
Education
Keller Graduate School of Management of DeVry University 2006 — 2007
Masters, Project Management
Ghana Institute of Management and Public Administration 2004 — 2004
Diploma, Business Administration
Adisadel College
Kwame Nkrumah' University of Science and Technology, Kumasi
B.Sc, Mathematics
Navy Federal Credit Union March 2013 - Present
Zillion Technologies Inc. August 2012 - March 2013
Sunburst Solar Store January 2010 - July 2012
Instructor at Professional Services Group of Morris County April 2009 - March 2010
public school September 2008 - 2009
JPMorgan Chase January 1996 - December 2007
Chemical Bank July 1991 - August 1995
Interplex Corp. / MHFMS February 1984 - July 1991
TMI Corporation September 1982 - February 1984
Consolidated Edison July 1981 - September 1982
Skills
Testing, Java, New Business Development, PL/SQL, Project Management, Program Management, Systems Analysis, SQL, Quality Assurance, Business Analysis, Management, Process Improvement, E-commerce
Education
New York University - Polytechnic School of Engineering 1982 — 1991
M.S., Applied Mathematics
Adelphi University 1974 — 1978
B.S., Physics
Lindenhurst SH 1970 — 1974
General
Navy Federal Credit Union November 2013 - Present
Capital One December 2010 - November 2013
Catalyst Health Solutions August 2007 - December 2010
Unisys January 2006 - August 2007
Morgan Stanley January 2003 - June 2005
Morgan Stanley May 1999 - December 2002
American International Group (AIG) March 1992 - April 1999
Carteret Savings Bank June 1990 - March 1992
Salomon Brothers Inc April 1986 - May 1990
Public Service Electric & Gas September 1982 - April 1986
Skills
Data Center, Vendor Management, Disaster Recovery, Application Development, Process Improvement, IT Management, Change Management, Business Continuity, Team Building, Help Desk Support, Software Development, Security, IT Service Management, IT Operations, Unix, Infrastructure, Business Process..., Information Technology, Project Management, Program Management, IT Strategy, Management, Enterprise Architecture, Integration, Testing, ITIL, Leadership, SDLC
Education
American Public University System 2011 — 2015
Business Administration and Infomation Technology Management
Essex County College 1984 — 1984
Computer Science
U.S. Army Signal School 1978 — 1979
Attained diploma, Computer Operations
Neptune Senior High School 1974 — 1978
high school diploma, College Prep
Strong Smiles Dental Care June 2015 - Present
Glenn E. Cocoros, DDS November 2009 - August 2014
Anne Arundel Community College January 2011 - June 2014
Prince George's Community College January 2011 - May 2014
Navy Federal Credit Union June 2008 - July 2009
Sandy Spring Bank October 2006 - June 2008
Skills
Cpr Certified, Administration of local..., Dental Assisting, Customer Service, Dentistry, Microsoft Office, Radiology, Social Media, Sales, Microsoft Excel, Marketing, Time Management, Event Planning, Healthcare
Education
Baltimore City Community College 2013 — 2015
Associate of Science (A.S.), Dental Hygiene/Hygienist
Anne Arundel Community College 2006 — 2009
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services
Department of Interior Federal Credit Union April 2014 - Present
Partners 1st Federal Credit Union October 2011 - March 2014
Navy Federal Credit Union October 2010 - May 2011
USA Federal Credit Union March 2010 - October 2010
DoD Education Activity September 2009 - March 2010
Cimarron Montessori School August 2008 - May 2009
Autry Technology Center August 2007 - December 2008
Self Employed Daycare Provider January 2006 - May 2007
American Standard Mortgage July 2005 - December 2005
Skills
Branch Management, Credit Unions, Compliance, Customer Service, Account Management, Consumer Lending, CRM, FSP, Microsoft Office, Check 21, Credit Cards, Bank Secrecy Act, USA PATRIOT Act, Anti Money Laundering, ATMs, Experienced Trainer, Professional Mentoring
Education
American InterContinental University 2006 — 2006
Master of Business Administration (M.B.A.)
University of Mississippi 1990 — 1995
Bachelor of Arts (B.A.)
Elmbrook Humane Society March 2014 - Present
ForwardDental November 2011 - March 2014
San Clemente Vet Hospital May 2009 - July 2010
Navy Federal Credit Union September 2007 - May 2009
Skills
Organizational..., Reliability, Customer Service, Dependable Team Player, Management, Volunteer Management, Program Management, Event Planning, Public Speaking, Leadership, Community Outreach, Fundraising, Microsoft Office, Newsletters, Nonprofits, Social Media, Training
Education
American InterContinental University 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.98
Navy Federal Credit Union April 2015 - Present
Nielsen June 2013 - April 2015
Travelers August 2012 - June 2013
Progressive Insurance July 2011 - August 2012
Skills
Operations Research, Predictive Modeling, Analytics, Statistical Modeling, Data Mining, SAS, Optimization, SQL, Visual Basic, Simulations, Matlab, Design of Experiments, CPLEX, AIMMS, AnyLogic, Arena Simulation..., VBA, R, Statistics, Minitab, SAS programming, Data Analysis, SAS Programming, C, Java, LaTeX, Mathematical Modeling, Research, Algorithms, Business Intelligence, Predictive Analytics, C
Education
Arizona State University 2006 — 2011
PhD, Industrial Engineering
Tsinghua University 2002 — 2006
BS, Industrial Engineering
Music For My Event March 2010 - Present
Navy Federal Credit Union 2011 - Present
Northern Fairfax County Baseball September 2003 - Present
Skills
Customer Service, Event Planning, Leadership, Finance, Management, Music Production, Event Management, Fundraising, Disc Jockey, Coaching Baseball, Public Speaking, Account Reconciliation, Financial Accounting, Accounts Receivable, Marketing, Project Management, Corporate Events, Music, Singing, Social Media Marketing
Education
Appalachian State University
Annandale High School
Navy Federal Credit Union February 2013 - March 2014
DSK August 2011 - December 2012
EthioStar September 2009 - June 2011
One Laptop Per Child June 2009 - September 2009
Afcor plc December 2007 - August 2008
Hormat Engineering July 2004 - November 2007
Skills
MS SQL, ASP.NET, .NET, C#, HTML, CSS, JavaScript, T-SQL, XHTML, SDLC, UML, jQuery, Microsoft SQL Server, MS Project, Agile Project Management, AJAX, XML, SOAP, Databases, SQL, Web Services
Education
Dalarna University 2008 — 2011
Master of Science (M.Sc.), Mechanical Engineering
Addis Ababa University 2007 — 2008
Master's degree, Industrial Engineering
Bahir Dar University 1999 — 2003
Bachelor of Science (B.Sc.), Industrial Engineering
Community Convalescent Hospital of La Mesa July 2012 - Present
Navy Federal Credit Union April 2004 - March 2009
Skills
Nurses, BLS, Cpr Certified, Compassion, Caring
Education
Grand Canyon University 2012 — 2014
Master's degree, Nursing Education
United States University 2009 — 2011
RN Diploma, Entry Level Master's
University of California, Davis 1999 — 2003
Bachelors of Science, Psychology
Navy Federal Credit Union 2012 - Present
Department of Veteran Affairs (GeoLogics Corporation) 2011 - 2012
Department of Veteran Affairs (Sinclair Advisory Group) 2010 - December 2011
Powersim Solutions 2006 - 2010
Skills
Program Management, Project Management, SDLC, Business Process..., Strategic Planning, Performance Management, Project Planning, Business Intelligence, PMO, Process Improvement, Operations Management, Requirements Analysis, SharePoint, Vendor Management, Integration, Agile Project Management, Agile Methodolgy, Requirements Gathering, Change Management, Agile Methodologies
Education
American University 1990 — 1992
Bachelor of Arts
Bennington College 1987 — 1990
Navy Federal Credit Union April 2015 - Present
Navy Federal Credit Union September 2013 - April 2015
AvalonBay Communities August 2011 - September 2013
Freddie Mac August 2008 - January 2011
Freddie Mac May 2001 - August 2008
US Airways May 1999 - May 2001
US Airways May 1997 - May 1999
Skills
Analytics, Cross-functional Team..., Data Analysis, Analysis, Program Management, SAS, Management, Market Research, Pricing, Financial Analysis, SQL, Financial Modeling, Risk Management, Mortgage Lending, Portfolio Management, Capital Markets, Credit, SAS programming, Finance, Strategic Planning, Budgets, Financial Risk, Strategy, Valuation
Education
The George Washington University 2001 — 2005
Master of Business Administration (MBA), Finance
American University 1993 — 1997
BA, Economics and Government
Amazon April 2013 - December 2013
Premera Blue Cross July 2012 - February 2013
PeopleTech Group January 2012 - June 2012
Capital One December 2010 - November 2011
Lane County August 2010 - November 2010
People Tech Group February 2010 - July 2010
Ingersoll Rand September 2009 - January 2010
Marsh & McLennan Companies, Inc. July 2008 - August 2009
Navy Federal Credit Union January 2008 - June 2008
iGATE Global Solutions November 2004 - December 2007
Skills
PeopleTools, PeopleSoft, PeopleCode, ITIL, SQR, SDLC, Oracle, Oracle Applications, Requirements Gathering, Business Process, Requirements Analysis, Integration, Software Development
Education
Tezpur University 2000 — 2001
M.Tech, IT
Kendriya Vidyalaya
Navy Federal Credit Union August 2014 - Present
F.N.B. Corporation April 2013 - August 2014
Bank Annapolis October 2012 - April 2013
PetSmart April 2010 - November 2012
Skills
Customer Service, Social Media, Team Building, Microsoft Excel, Fundraising, Microsoft Word, Microsoft Office, Sales, Leadership, Community Outreach, Social Networking, Public Speaking, Nonprofits
Education
Anne Arundel Community College 2009 — 2014
Associate's Degree, Digital Communication and Media/Multimedia
Bob Swope Ford, Inc. April 2014 - Present
Navy Federal Credit Union November 2010 - April 2014
Skills
Financial Analysis, Management, Accounting, Financial Reporting, Budgets, Microsoft Excel, Forecasting, Strategic Planning, Process Improvement, Analysis, Financial Modeling, Customer Service, Risk Management, Business Strategy, Business Planning, Financial Planning
Education
American InterContinental University
Bachelor of Science (BS), Accounting and Business/Management
PwC November 2013 - Present
Crystalline Enterprises LLC October 2012 - Present
GTE Financial August 2013 - November 2013
Navy Federal Credit Union February 2011 - July 2013
Skills
Analysis, Loans, Management, Account Reconciliation, Real Estate, Banking, Finance, Credit, Negotiation, Strategic Planning, Customer Service, Financial Analysis, Auditing, Accounting, Policy, Risk Management, Training, Insurance
Education
American Public University System 2013 — 2015
Master of Business Administration (M.B.A.)
California State University-Long Beach 2001 — 2005
Bachelor of Science (BS)
Navy Federal Credit Union November 2014 - Present
Navy Federal Credit Union December 2013 - November 2014
Navy Federal Credit Union July 2011 - November 2013
Walt Disney World June 2010 - April 2011
Courtyard by Marriott August 2009 - May 2010
Skills
Loans, Banking, Sales, Customer Service, Management, Marketing, Deposits, Leadership, Training, Consumer Lending, Credit, Retail Banking, Loan Origination, Credit Analysis, Refinance, Commercial Banking, Branch Banking, Cross Selling, Credit Unions, Small Business Lending, Branch Management, Credit Cards, Lines Of Credit, Financial Services, Investments, Term Life Insurance, Life Insurance, Mutual Funds, IRAs, Roth IRA, Traditional IRA, ESA, Retirement Planning, Simple IRA
Education
Acadia University 2003 — 2009
Bachelor of Arts (BA), History
Columbia College 2012 — 2013
Certificate, Business Administration and Management, General
Pearson High School 2001 — 2003
High School Diploma
The Drybar- Atlanta, GA October 2011 - Present
The MANEiacs September 2010 - Present
Easter seals 2011 - 2012
Navy Federal Credit Union February 2008 - November 2009
Skills
Hair Styling, Hair Color, Hair Cutting, Weddings, Entertainment, Cosmetology, Salons, Beauty Industry, Styling, Makeup Artistry, Appointment Scheduling, Schedules, Employee Training, Event Planning, Event Management, Corporate Events, editorial hair styling, Fashion Shows, Team Management
Education
Paul Mitchell the School-Atlanta 2009 — 2010
Certified, Master of Cosmetology
East Carolina University 2002 — 2007
BA, Commuication
Navy Federal Credit Union October 2011 - Present
Premier Federal Credit Union October 2010 - April 2011
Coastal Federal Credit Union January 2007 - February 2010
Duke University Federal Credit Union November 2004 - December 2006
RBC Centura Bank August 1999 - October 2004
Branch Banking and Trust January 1996 - July 1999
Skills
Loans, Small Business Lending, Leadership, Credit, Credit Unions, Mortgage Lending, Banking, Consumer Lending, USDA, Loan Origination, Management, Residential Mortgages, Credit Analysis, Commercial Lending, Sales, Finance, Refinance, Mortgage Banking, FHA, Credit Risk, Financial Analysis, Business Development, Community Outreach, Sales Management, Financial Literacy..., Small Business
Education
Appalachian State University 1982 — 1987
Business Administration
Appalachian State University 1982 — 1987
Bachelor of Science (BS), Business Administration and Management, General
Navy Federal Credit Union May 2014 - Present
Navy Federal Credit Union May 2013 - May 2014
Accenture June 2011 - August 2012
General Electric June 2010 - August 2010
Cornell University September 2008 - December 2008
Skills
Project Management, Electrical Engineering, Microsoft Excel, Analytical Skills, Quick Thinker, Creative Solutions, Management, Consulting, Business Strategy, Strategy, Integration
Education
Cornell University College of Engineering
Bachelor of Science, Electrical and Computer Engineering
Georgetown University, McDonough School of Business
Master of Business Administration
Prospect Mortgage, LLC August 2014 - Present
NVR, Inc. September 2013 - Present
Sandy Spring Bank February 2013 - 2013
Navy Federal Credit Union May 2012 - December 2012
Bogman Inc. August 2009 - January 2012
Wells Fargo Home Mortgage 2006 - 2008
Skills
Loans, FHA, Mortgage Lending, Credit, Banking, Refinance, VA Loans, Finance, Customer Service, Loss Mitigation, Loan Origination, Mortgage Banking, Leaders, Leadership
Education
Arizona State University 2000 — 2002
Business
Eastern Arizona College 2000 — 2000
buisness, accounting, buisness, criminalogy
dobson 1999 — 2000
Mesa Community College
Business Integration Group, Inc. May 2012 - Present
Arizona State University October 2011 - April 2012
Self November 2010 - December 2010
Epic June 2007 - March 2009
Rose-Hulman Ventures June 2006 - August 2006
Navy Federal Credit Union June 2005 - August 2005
Skills
Java, C#, C, LaTeX, Python, SQL, MUMPS, JavaScript, HTML, CSS, ASP.NET, Perl, Visual Basic, Lisp
Education
Arizona State University 2010 — 2012
Masters, Computer Science
Rose-Hulman Institute of Technology 2003 — 2007
B.S., Computer Science and Software Engineering
Shook, Hardy & Bacon L.L.P. October 2014 - Present
Office of Administrative Hearing May 2014 - Present
S&R Law Firm August 2014 - October 2014
Navy Federal Credit Union February 2012 - July 2014
Skills
LexisNexis, Westlaw, Legal Writing, Legal Research, Oral Arguments, Security Clearance, Government, Linguistics, Russian politics, Russian, Microsoft Office, Photoshop, International Relations, Policy Analysis, Spanish, Research, Public Speaking, Management, Public Policy, PowerPoint, Litigation, Customer Service, Microsoft Excel, Legal Assistance
Education
The George Washington University Law School 2012 — 2016
Juris Doctorate, Antitrust, Banking and Finance
The University of Texas at Austin 2009 — 2010
Government / Linguistics, Government and Linguistics, 3.9
Московский Международный Университет Бизнеса и Информационных Технологий / Moscow International University of Business and Information Technology 2010 — 2010
Russian Language and Literature, 4.0
Navy Federal Credit Union October 2011 - April 2014
LuLu's at Homeport April 2008 - January 2010
Skills
Photoshop, Adobe Acrobat, Adobe Creative Suite, Graphics, Layout, Image Editing, Photography, Brand Development, Typography, Digital Illustration, Concept Development, Corporate Identity, Digital Photography, Branding & Identity, Logo Design, Flyers, Advertising, Illustrator, Brochures, InDesign, Newsletters, Graphic Design, Marketing, Customer Service, Microsoft Office, Web Design
Education
Art Institute of Pittsburgh 2008 — 2009
Digital Design, Graphic Design, Digital Illustration, Corporate Identity, Marketing, Advertising, Electronic Design
Louisiana State University 2001 — 2006
Bachelor of Science, Human Service Management
Bridgepoint Education March 2011 - July 2015
Navy Federal Credit Union November 2010 - March 2011
UCLA October 2006 - August 2010
Procter & Gamble June 2008 - August 2009
Kaiser Permanente June 2006 - August 2007
NBCUniversal, Inc. June 2006 - June 2006
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Finance, Banking, Analyze sales..., Mac, Mac OS, Communication, Writing, Editing, Video Production, Video Editing, Cash Handling, Problem Solving, Change Management, Office Administration, Office Management, Professional Phone..., Higher Education, Educational Leadership, Adult Education, Customer Service, Financial Services, Professional Services, Marketing, Cataloging, Transportation, Journalism, Social Media, Educational Technology, Consulting, Advising People, Statistics, Team Building, Team Motivation, eCommunications, E-commerce, Business Development, CRM, Avaya Technologies, Money Transfers, Budgeting
Education
Ashford University 2011 — 2013
Master of Arts (M.A.), Organizational Management
University of California, Los Angeles 2006 — 2010
Bachelor of Arts (B.A.), Sociology
Navy Federal Credit Union July 2010 - Present
Adirondack Trust Company March 2010 - July 2010
Navy Federal Credit Union July 2007 - December 2009
Community Bank by Bank of America January 2003 - July 2006
The Foothills Bank October 1999 - November 2002
Skills
Microsoft Office, Loans, Team Leadership, Customer Service, PowerPoint, Leadership, Credit, Banking, Research, Process Improvement
Education
American InterContinental University 2003 — 2006
AA Business Administration, Business Admnistration, GPA 3.90
HealthCare Access Maryland February 2014 - Present
AAMC June 2012 - February 2014
Corporation for Enterprise Development January 2012 - May 2012
National Retail Federation June 2011 - January 2012
Navy Federal Credit Union November 2010 - June 2011
Toner Express, USA June 2010 - October 2010
Capital One May 2008 - October 2010
Skills
PowerPoint, Microsoft Word, Human Resources, Employee Benefits, Benefits Administration, Microsoft Excel, Payroll, Recruiting, Employee Relations, Training, Microsoft Office, Outlook, ADP Payroll, ADP HRB, Millenium, Office Management, Onboarding, HRIS, Organizational..., Management, PeopleSoft, Customer Service, Applicant Tracking..., Interviews, New Hire Orientations, HR Policies, FMLA, Performance Management, Employee Training, Talent Acquisition, Administration, Internet Recruiting, Resume Writing, Employee Engagement, Staff Development, Talent Management, Job Descriptions, Teamwork, Temporary Placement, Conflict Resolution, Career Development, Employment Law, Hiring, Data Entry, Coaching, Screening, Employee Handbooks, Team Building, Research, Process Improvement
Education
University of Maryland University College 2013 — 2015
Master of Business Administration (MBA)
University of Maryland University College 2010 — 2013
Bachelor of Science, Human Resource Management
Anne Arundel Community College 2006 — 2010
Associate of Arts, General Studies/ Business
Bowie High School 2002 — 2006
High School Diploma
Navy Federal Credit Union March 2014 - Present
Navy Federal Credit Union September 2012 - July 2013
Capital-Gazette Newspapers, Annapolis, MD June 2010 - July 2011
Skills
Customer Service, Operations Management, Inventory Management, Microsoft Office, Excel, Financial Analysis, Financial Reporting, Mortgage Lending, Loans, Master Scheduling, Credit, Banking, Loan Origination, Accounts Receivable, Mortgage Banking, Refinance, VA loans, Residential Mortgages, Credit Analysis, Consumer Lending, FHA financing
Education
University of Maryland University College 2012 — 2014
Anne Arundel Community College 2005 — 2009
Associates, Criminal Justice
University of West Florida
Business Administration and Management, General
Catalon Consulting, Llc May 2015 - Present
Alexandria City Public Schools August 2012 - May 2015
Navy Federal Credit Union February 2010 - August 2012
Beaumont Independent School District August 2007 - January 2010
JET Corps May 2004 - July 2007
Skills
Fundraising, Leadership, Community Outreach, Leadership Development, Management, Program Development, Curriculum Design, Business Development, Strategic Planning, Public Speaking, Team Building, Customer Service, Event Planning, Staff Development, Marketing Strategy, Nonprofits, Fitness, Teaching, Events, Innovation, Teachers
Education
American University 2015 — 2016
Masters of Science, Nutrition Education
Hampton University 2003 — 2007
Bachelor of Science (B.S.), Health and Physical Education/Fitness
Mintel December 2013 - Present
Navy Federal Credit Union November 2011 - December 2013
DynCorp International July 2010 - July 2011
1st Metropolitan Mortgage April 2008 - July 2010
Education
Ohio University 2012 — 2014
Master of Business Administration (M.B.A.), Accounting and Finance
The George Washington University 2013 — 2013
Master's Certificate, Project Management
Appalachian State University 2002 — 2006
Bachelor of Science (B.S.), Management
State of Florida March 2012 - Present
SunTrust Bank June 2011 - March 2012
Community First Credit Union October 2010 - June 2011
CBC Federal Credit Union January 2009 - June 2010
Navy Marine Corps Relief Society July 2007 - June 2010
Navy Federal Credit Union August 2002 - June 2003
Skills
Credit, Banking, Customer Service, Excel, Customer Relations, Word, Microsoft Office, Budgeting, PowerPoint, Coaching, Financial Planning, Public Speaking, Supervisory Skills, Problem Solving, Team Building, Teamwork, Mentoring, Fundraising, Team Leadership, Retail Banking, Loans, Financial Counseling, Financial Education, Strategic Financial..., Budgets, Microsoft Excel, Program Management, Training, Government, Outlook, Leadership Development, Financial Analysis, Process Improvement, Project Planning, Research, Microsoft Word
Education
Ashworth University 2009 — 2010
Accounting
AFCPE 2008 — 2010
Accredited Financial Counselor
Universita Federico II 1984 — 1988
Political Science
Navy Federal Credit Union August 2015 - Present
Navy Federal Credit Union August 2015 - Present
Globe Telecom February 2013 - August 2015
Globe Telecom September 2012 - January 2013
Skills
Project Management, Business Planning, New Business Development, Project Planning, Program Management, Business Writing, Product Management, Vendor Management, Business Process..., Outsourcing, Cross-functional Team..., Leadership, Microsoft Excel, Telecommunications, Management, Microsoft Office, Business Development, Customer Service, Marketing Communications, Mobile Devices
Education
Ateneo de Manila University 2006 — 2010
Bachelor of Science (BS), Business Administration and Management, General
De La Salle Zobel
AIG May 2013 - May 2014
Navy Federal Credit Union December 2008 - March 2010
Edward Jones July 2004 - July 2006
Dermatologist June 2005 - January 2006
Skills
Microsoft Office, PowerPoint, Filing, Insurance, Computer/Technical..., People Skills, Banking, Cash Register, Business, Customer Service, Loans, Money Market, Social Networking, Finance, Financial Services, Credit Cards, Management, Composition, E-Learning, Electronics, Java, Keyboards, Photoshop, Video Editing, Deposits, Payments, Credit Unions, Consumer Lending, Cross Selling, Credit, Retail Banking, Microsoft Excel, Microsoft Word, Debit Cards, ACH, Loan Servicing, Lines Of Credit, Cash Management, Loan Origination, Time Management, Relationship Management, Financial Institutions, Branch Banking, Internet Banking, Team Building
Education
California State University-Bakersfield 2010 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Cerro Coso Community College 2006 — 2008
Associate of Arts (A.A.), Associates (A.S.)
Cerro Coso Community College 2002 — 2005
Associate of Science (A.S.), business
Lancaster Beauty School
Esthetician, Aesthetician/Esthetician and Skin Care Specialist
GSA Federal Credit Union August 2015 - Present
Lendmark Financial Services August 2013 - August 2015
Rac Acceptance March 2011 - July 2013
Anderson Financial Group May 2010 - December 2010
Pentagon Federal Credit Union February 2009 - March 2010
Navy Federal Credit Union May 2008 - January 2009
Skills
Collections, Loan Servicing, Office Administration, Delinquency Management, Telemarketing, Interview Preparation, Invoice Processing, Invoice Verification, Reports, Job Scheduling, Customer Service, Customer Satisfaction, Customer Service..., Customer Service..., Sales Contracts, Lease Administration, Rent Collection, Rent to Own, Document Preparation, Call Center, ACH, Meeting Planning, Training, Organizational..., Email, Call Centers, Loans, Exceed Sales Goals, Sales Leadership..., Microsoft Office, PowerPoint, Sales, Coaching, Customer Retention, Employee Training, Hiring, Negotiation, Team Building, Strategic Planning, Process Improvement
Education
Allegany College of Maryland 2007 — 2008
Business/Corporate Communications
Nurtur Health, Inc. March 2015 - Present
UNM Hospitals June 2013 - August 2014
Santa Fe Community College September 2013 - May 2014
UNM Hospital July 2012 - June 2013
Navy Federal Credit Union October 2010 - July 2012
IOD Incorporated October 2008 - July 2010
Andrew Gremel Associates October 2000 - July 2003
Skills
Healthcare, Respiratory Therapy, Pediatrics, Patient Education, Microsoft Excel, Social Media, Team Building, Management, Time Management, Training, Microsoft Word, Microsoft Office, Strategic Planning, Outlook, PowerPoint, Cpr Certified, Public Speaking, Customer Service, Residential Mortgages, Business Development, Health and life..., Employee Benefits, Leadership, CPR Certified
Education
Santa Fe Community College 2011 — 2013
Associated of Applied Science, Respiratory Care Therapy/Therapist, High Honors
Central New Mexico Community College 2008 — 2010
Certificate, Continuous Quality Improvement
Arizona State University 1991 — 1993
Interior Design
Augustana College 1985 — 1987
Liberal Arts and Sciences, General Studies and Humanities
St Charles high school
Santa Rosa County Public Schools August 2011 - Present
Navy Federal Credit Union March 2006 - August 2009
Skills
Training, Staff Development, Instructional Design, Public Speaking, E-Learning, Teaching, Curriculum Design, Adult Education, Leadership Development, Curriculum Development, Coaching, PowerPoint, Leadership, Microsoft Office, Research, Higher Education, Customer Service, Microsoft Excel, Event Planning, Tutoring
Education
American College of Education 2011 — 2015
Master of Education (M.Ed.)
University of West Florida 2006 — 2010
International Studies, Business/Managerial Economics
University of West Florida
Bachelor of Arts (BA), International/Global Studies
Navy Federal Credit Union September 2014 - Present
Union Bank October 2010 - September 2014
United States Navy August 2002 - January 2009
BSA 1991 - 1996
BSA 1991 - 1996
Skills
Applicant Tracking..., Training, Human Resources, Sales, Customer Service, Finance, Business Development, Marketing, Leadership, New Business Development, Financial Services, Banking, Loans, Employee Relations, Employee Training, Onboarding, Employee Benefits, Leadership Development, Cold Calling, Direct Sales, College Recruiting, Program Management, Project Planning, Recruiting, Analysis, Process Improvement, Management, Coaching, Team Building, Risk Management, Microsoft Office, Credit, Retail Banking, Interviews, Mortgage Lending, Consumer Lending
Education
Ashford University
Bachelor of Arts, Organizational Management
Villa Park HS
H&R Block February 2015 - Present
H&R Block Franchise December 2013 - April 2014
H&R Block Franchise December 2012 - April 2013
Serco - North America June 2009 - October 2010
Serco - North America August 2007 - June 2009
Colorado Springs Flames Semi-Pro Football Club August 2005 - January 2007
New Horizons Computer Learning Centers December 2000 - January 2002
CTR Transmission & Auto Repair September 1996 - January 2000
Navy Federal Credit Union September 1987 - October 1988
Navy Federal Credit Union May 1987 - September 1987
Skills
Program Management, Analysis, Proposal Writing, Project Management, Project Planning, Management, Government, Customer Service, Human Resources, Training, Government Procurement, SharePoint, Team Building, Accounts Payable, Bank Reconciliation, Vendor Relationships, Technical Writing, Report Writing, Budget Monitoring, Purchasing, Purchase Orders, Microsoft Excel, Microsoft Word, PowerPoint, RFP, Networking, Purchase Requisitions, Public Speaking, Subcontracting, Profit and Loss, Subcontract..., Terms and Conditions, Requests for Quote, Network and Telecom, Personal Income Tax..., Affordable Care Act tax..., Tax Deductions
Education
National American University-Denver 2011 — 2011
Information Systems
DEFENSE ACQUISITION UNIVERSITY 2008 — 2010
University of Colorado at Colorado Springs 2003 — 2009
BA, English with Business Administration minor
MassMutual Financial Group June 2015 - Present
Southern New Hampshire University October 2014 - Present
MassMutual Financial Group May 2014 - June 2015
Arizona State University August 2012 - May 2014
Arizona State University August 2013 - December 2013
Navy Federal Credit Union May 2008 - December 2008
Virginia Commerce Bank July 2006 - May 2008
Skills
Microsoft Office, SPSS, Research, Data Collection, Data Entry, Data Analysis, Clinical Research, Research Design, Personal Finance, Customer Relations, Customer Service, Time Management, Higher Education, Training, Teaching, Qualitative Research, PowerPoint, Public Speaking, Microsoft Excel, Statistics
Education
Arizona State University 2012 — 2014
Master of Science (MS), Experimental Psychology
University of Pittsburgh
Bachelor of Science (BS), Psychology
Navy Federal Credit Union June 2012 - Present
LGB & Associates June 2011 - February 2012
BCPI January 2011 - July 2011
Optimization Consulting, Inc. February 2010 - December 2010
KSI February 2008 - October 2009
G&D Americia August 2005 - February 2008
Madden Technical Service 2005 - 2005
US. Navy December 1982 - December 2002
Skills
Team Building, Planning, Critical Thinking, Requirements Analysis, Troubleshooting, SharePoint, Quality Assurance, Testing, Project Planning, Training, Project Management, Analysis, Instructional Design, Process Improvement, Security, Security Clearance, Military, Networking, Software Development, Human Resources, Visio, E-Learning, Change Management, Software Documentation, Employee Training, Customer Satisfaction, Program Management, Proposal Writing, Leadership Development, Technical Writing, Windows, Integration, Budgets, Management
Education
Ashford University
BA, Instructional Design
Strayer University
Computer Science
Navy Federal Credit Union May 2014 - Present
Asurion December 2009 - May 2014
CustomInk, LLC September 2007 - October 2009
CarrAmerica December 2006 - July 2007
RLJ Development, LLC September 2005 - September 2006
BT Americas 2006 - 2006
International Union of Police Associations June 2004 - September 2005
May & Barnhard, PC December 2003 - June 2004
Gardiner, Kamya, and Associates July 2003 - December 2003
Skills
Account Reconciliation, Revenue Recognition, Accounting, Financial Reporting, Internal Controls, Accounts Receivable, Accounts Payable, Variance Analysis, Finance, Team Building, QuickBooks, Auditing, General Ledger, Analysis, Tax, Microsoft Excel, Budgets, Financial Statements, Sarbanes-Oxley Act, Forecasting, Cash Management, Managerial Finance, Oracle Applications, Financial Accounting, GAAP, Fixed Assets, Accruals, Bank Reconciliation, Acquisitions, Financial Analysis, Consolidation, Financial Modeling, Budget, Positive Pay, Microsoft Dynamics AX
Education
American University - Kogod School of Business 1999 — 2003
Bachelor of Science, Accounting
Northern Virginia Community College
JXPOD July 2011 - Present
Navy Federal Credit Union October 2008 - July 2011
Betis Group June 2006 - December 2007
COMSYS January 1996 - May 2006
Saudi Hollandi Bank October 1986 - February 1996
Pfizer Pharmaceuticals 1996 - 1996
Education
Madras Christian College 1986 — 1987
PGDDEC
Annamalai University 1984 — 1986
Msc Physics
Madurai Kamaraj University 1981 — 1984
B.Sc Physics
Black Knight Financial Services August 2014 - Present
Navy Federal Credit Union May 2011 - January 2012
Bank of America May 2008 - March 2010
SunTrust Bank March 2007 - May 2008
Education
Florida Coastal School of Law 2012 — 2014
Doctor of Law (JD), Law
University of Phoenix 2010 — 2011
Bachelor of Science (B.S.), Business Administration and Management, General
Arizona State University 1996 — 2000
None, Education
Navy Federal Credit Union January 2014 - Present
Sapient Government Services September 2011 - December 2013
Sapient Government Services March 2010 - September 2011
Intouch Solutions April 2009 - April 2009
Sprint January 2009 - March 2009
Sprint October 2006 - December 2008
Skills
XML, JavaScript, Subversion, Java Enterprise Edition, Eclipse, AJAX, Agile Methodologies, jQuery, JUnit, JBoss Application Server, CQ5, Maven2, Maven, Web Services, Integration, SDLC
Education
Johnson County Community College 2000 — 2006
AAS, Computer Science
Samskrita Bharati 1991 — 1993
Sanskrit - Kovida, Sanskrit and Classical Indian Languages, Literatures, and Linguistics, Level 4
Madurai Kamaraj University 1988 — 1991
Bachelor's Degree, Science
Dakshina Bharat Hindi Prachar Sabha 1988 — 1990
Rashtrabhasha Praveen, Hindi Language and Literature
St.Joseph's Matriculation Higher Secondary School 1986 — 1988
High School Diploma, Science
Kendriya Vidyalaya 1978 — 1986
High School Diploma, Science
Navy Federal Credit Union August 2013 - Present
Navy Federal Credit Union February 2013 - May 2013
PNC August 2012 - December 2012
Great Lakes Credit Union October 2011 - June 2012
Lake Trust Credit Union February 2011 - September 2011
Skills
Commercial Banking, Branch Banking, Bank Secrecy Act, Notary Public, Team Building, Account Servicing, Computer Proficiency, Loan Origination, Foreign Languages, Non-profit Volunteering, Networking, Event Planning
Education
American Military University 2015 — 2016
Real Estate Management
Kaplan University 2015 — 2015
Life Insurance Producer
Navy Federal Credit Union May 2001 - Present
Skills
Banking, Credit, Mortgage Lending, Loans, Customer Service, Loan Origination, Consumer Lending, Microsoft Excel, Finance, Credit Risk, Cross Selling, Microsoft Office, Cash Management, Leadership, Process Improvement, PowerPoint, Financial Analysis, Credit Analysis
Education
Ashford University
Bachelor of Arts (B.A.), Health/Health Care Administration/Management
Florida State College at Jacksonville
Navy Federal Credit Union March 2014 - Present
Navy Federal Credit Union February 2013 - March 2014
AOL Inc. January 2012 - March 2012
AOL January 2010 - March 2012
AOL Inc. April 2009 - March 2012
AOL, Inc. July 2005 - April 2009
Lost Creek Winery May 2005 - September 2008
AOL, Inc. July 1999 - July 2005
AOL July 1999 - July 2002
George Washington University October 1996 - July 1999
Skills
Professional..., Building Relationships, People-oriented, Passion for Helping..., Social Media, Program Management, Teamwork, Team Leadership, Strategic Planning, Problem Solving, Emotional Intelligence, Exceptional verbal, People Skills, Project Management, Writing, Blogging, Creative Solutions, Fast Learner, Diversity & Inclusion, Public Speaking, Internet, People Management, Cross-functional Team..., Computer Proficiency, Information Technology, Management, Process Improvement, Analysis, Corporate Communications, Security, Strategy, Requirements Analysis, Media Relations, Risk Management, Social Media Marketing, Vendor Management, SDLC, Internal Communications, Analytics, Public Relations
Education
American University
Master of Arts, Public Communication
State University of New York College at Geneseo 1992 — 1996
Bachelor of Arts, Political Science
Lockheed Martin March 2014 - Present
Independent November 2013 - Present
Supplee G November 2013 - March 2014
Navy Federal Credit Union April 2012 - November 2013
TASC October 2009 - March 2012
TASC 2009 - 2011
Booz Allen Hamilton October 2008 - October 2009
Giga Net 2009 - 2009
Coston Consulting LLC January 2005 - October 2008
NJVC, LLC December 2005 - October 2007
Skills
Management, Employee Relations, Employee Engagement, Organizational..., Leadership, Management Consulting, Workforce Planning, Leadership Development, Talent Management, Coaching, Executive Coaching, Human Resources, Organizational..., Personnel Management, Process Improvement, Talent Acquisition, Training
Education
American University 2005 — 2007
MSOD
Temple University
BA, Psychology
Navy Federal Credit Union December 2011 - Present
College Board May 2009 - October 2011
Parature Inc January 2007 - December 2007
NOVELL October 2004 - January 2007
Esecurity Inc November 2003 - October 2004
Skills
Test Planning, Requirements Analysis, Testing, QTP, Toad, Scrum, Quality Assurance, Software Project..., CMMI, Visio, SDLC, Test Automation, Quality Center, DB2, User Acceptance Testing, Software Quality..., Test Strategy, Regression Testing, Software Development, Waterfall, Test Cases, Test Management, System Testing, Agile Methodologies, Manual Testing, Performance Testing, Selenium, Agile Testing, ClearQuest, LoadRunner, HP Quality Center, HP QTP
Education
Andhra University
Navy Federal Credit Union February 2013 - Present
Profiles August 2012 - February 2013
MetroStar Systems September 2011 - July 2012
MetroStar Systems December 2010 - September 2011
Sprint Nextel August 2008 - December 2010
School of International Service at American University August 2002 - January 2006
Skills
Agile Project Management, Mobile Applications, New Media, Mobile, SharePoint, User Experience, Proposal Writing, Project Management, Mobile Devices, Management, Integration, Analytics, Scrum, Project Planning, Web Development, PMO
Education
American University 2002 — 2006
Masters, International Relations
George Mason University 1996 — 2002
B.A., International Relations
Navy Federal Credit Union June 2010 - Present
Bank of America January 2000 - June 2009
M & T Bank January 1997 - January 2000
Skills
Loans, Banking, Credit, Mortgage Lending, Mortgage Banking, Retail Banking, Commercial Banking, Loan Origination, Credit Analysis, FHA, Refinance, Commercial Lending, USDA, Residential Mortgages, Credit Risk, Underwriting, Risk Management, Credit Cards, VA loans
Education
University of Vaasa 1973 — 1976
Navy Federal Credit Union 2011 - Present
Education
The George Washington University - School of Business 2006 — 2008
Master of Science, Information Systems Technology
Ateneo de Manila University 1993 — 1997
Bachelor of Science, Management Information Systems
CarMax June 2015 - Present
CarMax December 2013 - Present
Wells Fargo May 2013 - December 2013
Wells Fargo Bank April 2012 - May 2013
Bed Bath & Beyond November 2010 - May 2013
United States Air Force July 1998 - December 2010
Navy Federal Credit Union August 2008 - February 2010
Alabama State University October 2007 - August 2008
AmSouth Bank / RBC Centura October 2005 - October 2007
H&R Block January 2003 - April 2007
Skills
Banking, Customer Service, Management, Accounting, Financial Analysis, Finance, Auditing, Accounts Payable, Account Reconciliation, Access, 10 Key, Microsoft Excel, Credit, Financial Reporting, Outlook, PeopleSoft, Budgets, Data Entry, QuickBooks, Accounts Receivable, Loans, Microsoft Office, Financial Statements, Process Scheduler, Training
Education
Troy University 2014 — 2015
Masters in Business Administration, Business Administration and Management, General
Community College of the Air Force
A.S. Degree, Services Management
Alabama State University 2003 — 2006
B.S. Degree, Accounting, 3.19
Community College of the Air Force
A.S. Degree, Logistics
Arizona Federal Credit Union January 2013 - Present
Navy Federal Credit Union October 2010 - December 2012
USA Federal Credit Union June 2008 - October 2010
JPMorgan Chase 2003 - 2008
AmeriCredit 2000 - 2003
Skills
Excel, Microsoft Office, PowerPoint, Word, Research, Call Center, Vendor Relations, Customer Service, Coaching, Loans, Team Building, Mentoring, Team Leadership, Supervisory Skills
Education
Arizona State University 1996 — 2000
Bachelor's, Sociology
Sterling high school 1992 — 1996
Navy Federal Credit Union September 2015 - Present
Navy Federal Credit Union September 2014 - September 2015
KPMG July 2014 - August 2014
KPMG August 2012 - June 2014
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Teamwork, Editing, Financial Statements, Auditing, Accounting, Account Reconciliation, Analysis, Financial Accounting, Financial Analysis, Financial Reporting, Internal Controls
Education
Salisbury University 2008 — 2011
Bachelor of Science (B.S.), Accounting
Arcadia University 2006 — 2008
Navy Federal Credit Union May 2014 - Present
Tata Consultancy Services January 2012 - May 2014
Wells Fargo 2014 - 2014
Shelter Insurance Companies May 2009 - January 2012
PCMS Datafit April 2008 - April 2009
Great American Insurance October 2006 - April 2008
Key Management Group, Inc. 2005 - 2008
IBM November 2005 - April 2006
Skills
Java Enterprise Edition, Spring, JMS, Struts, Hibernate, REST, Unix, Web Services, Program Management, Data Power, CAMEL, WebSphere MQ, Mule ESB, Data Warehousing, DataPower
Education
Bundelkhand University 1989 — 1993
BE, Electronics & Instrumentation
Citizen (Southington & Plainville) December 2009 - Present
AXA Equitable 2006 - 2010
Jaci Carroll Agency 1995 - 2010
Navy Federal Credit Union April 2008 - July 2008
Flo-Tech 2004 - 2005
Qualidigm August 2000 - October 2002
The Southington Observer / Step Saver July 1996 - September 1999
FastSigns of Bristol 1998 - 1998
Skills
Customer Service, Administration, Data Entry, Coaching, Word
Education
Albertus Magnus College 1999 — 2001
Bachelor of Science, Business with some Photography
Tunxis Communty College 1989 — 1995
Associate's, Business with Photography
Tunxis Community College 1984 — 1986
Certificate, Dental Assisting / UCONN Health Ctr
Navy Federal Credit Union October 2013 - Present
Select Translations September 2009 - January 2013
Razzoo 2004 - 2008
Gymnasium #38 2004 - 2005
MTS communications 2003 - 2004
Skills
Employee Relations, Negotiation, Foreign Languages, Human Resources, Recruiting, Performance Management, Talent Acquisition, Talent Management, Coaching, Organizational..., Training, Leadership Development, Employment Law, Onboarding, HRIS, Customer Service, English, PowerPoint, Resume Writing, HR Policies, Microsoft Excel, Team Building
Education
Chapman University 2006 — 2008
Master's, Human Resources, GPA: 3.9
Belgorod State University 2000 — 2005
Bachelor's, Foreign languages (English and German)
Pentagon Federal Credit Union (PenFed Credit Union) August 2015 - Present
Navy Federal Credit Union March 2013 - Present
Navy Federal Credit Union July 2012 - February 2013
Cambridge Associates August 2007 - January 2012
Lehman Brothers July 2006 - August 2006
Skills
Financial Modeling, Teaching, Stata, Economic Development, Investments, Financial Analysis, Microsoft Office
Education
American University 2012 — 2014
Masters, Finance, General
School of Oriental and African Studies, U. of London 2003 — 2006
BSc, Economics
Navy Federal Credit Union July 2007 - Present
Dr. Pierre P Wolfe, PLC September 2009 - Present
Starbucks 2004 - 2007
Procter & Gamble June 1992 - May 1996
Skills
Project Management, Business Analysis, Process Improvement, Financial Analysis, Leadership, Microsoft Office, Analysis, Customer Service, Marketing Strategy, Medical Information..., Team Leadership, Business Strategy, Program Management
Education
University of La Verne 1998 — 2000
Master of Business Administration (M.B.A.), International Management
Assumption University 1992 — 1996
Bachelor of Business Administration (B.B.A.), Marketing
Eliassen Group March 2015 - Present
K12 December 2012 - January 2015
Navy Federal Credit Union September 2012 - December 2012
Amtrak March 2010 - June 2011
AOL June 2004 - December 2009
AC Technologies 2001 - 2004
Gemsoft International 1997 - 2000
Skills
Payment Industry, Business Process..., Budgets, Sarbanes-Oxley Act, Change Management
Education
Erickson Coaching International 2014 — 2015
Coaching
Osmania University 1994 — 1997
Masters, Computer Applications
Osmania University 1991 — 1994
B.S, Computer Science
Navy Federal Credit Union May 2012 - Present
Fannie Mae August 2002 - August 2011
AARP March 1995 - November 2001
Skills
Strategic Communications, Corporate Communications, Speech Writing, Internal Communications, Public Relations, Editing, Newsletters, Blogging, Copywriting, Creative Writing, Nonprofits, Public Speaking, Publications
Education
American University 1978 — 1983
Master of Science (M.S.), Public Relations, Advertising, and Applied Communication
Georgetown University 1970 — 1974
Bachelor of Arts (B.A.), History, Russian Studies
Wells Fargo Advisors June 2000 - Present
Capital One April 1999 - March 2000
Ajilon Consulting December 1997 - April 1999
The Orkand Corporation August 1993 - November 1997
Infodata Systems Incorporated January 1980 - February 1993
Electronic Data Systems October 1978 - December 1979
Navy Federal Credit Union April 1976 - October 1978
Skills
IBM Mainframe, IBM PC, IBM Assembler, COBOL
Education
American University 1978 — 1979
BS, Technology of Management
Penn State University 1969 — 1972
Computer Science
Navy Federal Credit Union November 2005 - Present
Education
American InterContinental University 2008 — 2009
AA, Business
Financial Crimes Enforcement Network July 2012 - Present
Navy Federal Credit Union April 1999 - July 2012
Skills
Operational Risk..., Training Delivery, Performance Management, Leadership Development, Employee Training, Coaching, Risk Assessment, Customer Service, E-Learning, Financial Risk, General Ledger, Internal Audit, Kaizen, Project Management, Strategic Planning, Qualitative Research, Quantitative Research, Quality Control, Quality Assurance, Public Policy, Management, Consumer Compliance, Real Estate Lending..., Mortgage Underwriting, Consumer Banking Laws..., Consumer Banking..., Real Estate Lending..., Application of..., Application of Advanced..., Action Research, Qualitative and..., Consumer and Mortgage..., Bank Secrecy...
Education
Walden University 2012 — 2014
Master of Public Policy, General Studies
Walden University 2012 — 2013
Graduate Certificate in Public Policy, Public Policy Analysis
PMI 2012 — 2012
Certified Associate Project Management
Velociteach PMP Bootcamp 2011 — 2011
Lyceum Northwestern University 1980 — 1983
Bachelor of Science, Foreign Service
Lockheed Martin March 2015 - Present
MetLife December 2014 - February 2015
Navy Federal Credit Union July 2013 - November 2014
Lockheed Martin October 2012 - June 2013
Triunity Engineering and Management Inc. September 2009 - September 2012
BB&T (Formerly Colonial Bank) December 2006 - September 2009
Alfa Insurance December 2000 - December 2006
ALFA MUTUAL Insurance Corporation 2000 - 2006
Skills
Integration, Troubleshooting, Testing, Quality Assurance, SQL, IBM Mainframe, WebSphere MQ, WebSphere Application..., WebSphere Message Broker, Enterprise Services, IBM Websphere Datapower..., DataPower, Message Broker, Unix, DB2, XML, Oracle, SOAP, Web Services, Middleware, COBOL, AIX, XSLT, CICS, LDAP, Enterprise Architecture, Solaris, C, SOA, ESB, Websphere, Performance Tuning, Servers, Enterprise Software, Security, WebSphere, z/OS
Education
Alabama State University 1996 — 2000
Bachelors of Science, Computer Science
Troy State University 1995 — 1996
Computer Engineering
Sayles Consulting July 2010 - Present
Ashford University August 2008 - July 2010
Navy Federal Credit Union October 2007 - December 2008
Arrowhead Credit Union May 2006 - October 2007
USA Federal Credit Union June 2006 - October 2006
HSBC Automotive Finance 2003 - 2006
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Leadership Development, Leadership, Event Planning, Staff Development, Team Building
Education
Ashford University 2009 — 2010
Master of Arts (M.A.), Organizational Leadership
Ashford University 2007 — 2009
Bachelor of Arts (B.A.), Organizational Management
San Diego City College 2000 — 2005
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Navy Federal Credit Union October 2013 - Present
Provident Solutions Group, Inc. (PSGI) August 2012 - October 2013
University of West Florida August 2011 - August 2012
CBI, Inc 2004 - May 2012
Advantage Credit 2003 - 2005
Institute for Human & Machine Cognition 2003 - 2003
Monsanto/Solutia 1997 - 2003
Monsanto 1991 - 1997
Skills
Statistical Modeling, Business Intelligence, Business Analysis, Statistics, Analysis, Research, Forecasting, Mathematics, Modeling, Data Analysis, Data Mining, Higher Education, Analytics, SAS, R, Machine Learning
Education
University of West Florida 2010 — 2012
Master of Science (MS), Statistics, 4.0
University of West Florida 1989 — 1991
Master of Science (MS), Computer Science, 3.8
University of Louisiana at Lafayette 1984 — 1987
Bachelor of Science, Petroleum Engineering
The University of Texas at Austin 1986 — 1986
Engineering
University of Agder (UiA) 1983 — 1984
Mathematics
Universitetet i Tromsø (UiT) / University of Tromsø 1982 — 1983
Philosophy
Firda Gymnas 1980 — 1982
High School, Science
blue 2.0 August 2013 - Present
Independent Consultant November 2012 - August 2013
Navy Federal Credit Union September 2011 - June 2012
Ally Financial Inc. 2011 - 2011
First Tennessee Bank May 2010 - December 2010
Cognizant Technology Solutions October 2002 - May 2010
Western Union 2007 - 2009
Western Union 2007 - 2009
Silverline Technologies 1998 - 2001
Yokogawa 1995 - 1999
Skills
Software Project..., Project Management, CRM, Business Process Design, MIS, SDLC, Product Management, SOA, SOA Governance, IBM BPM, Legacy Modernization, Credit Cards, Payments, Online Banking, Mobile Banking, Internet Banking, Project Portfolio..., Business Process, Business Process..., Agile Methodologies, PMP, Management, Program Management, PMO, IT Strategy, Requirements Analysis, Requirements Gathering, Integration, Business Analysis, Vendor Management, Business Requirements, Resource Management, Consulting, Global Delivery, Strategic Partnerships, Business Process..., Enterprise Architecture, Strategy, Solution Architecture, Project Delivery, Agile Project Management, Outsourcing, Leadership, Offshoring, IT Management
Education
Anna University 1992 — 1994
ME, Instrumentation
Anna University 1987 — 1990
BTech, Electronics
Bharathiar University 1984 — 1987
Bachelor, Physics
Bloomberg BNA September 2012 - Present
CGI Federal January 2012 - September 2012
Navy Federal Credit Union May 2011 - December 2011
Capital One October 2008 - April 2011
Fannie Mae September 2007 - March 2008
Knightsbridge Solutions June 2005 - September 2007
Pfizer February 2002 - May 2005
Skills
Data Modeling, Data Architecture, Data Warehousing, Master Data Management, Data Integration, Dimensional Modeling, Object Oriented Modeling, Solution Architecture, Data Warehouse..., Requirements Analysis, Software Development, SDLC, Scrum, SOA, Project Management, Agile Methodologies, ETL Tools, ERstudio, Erwin, power Designer, UML Tools, Magic Draw, Mark Logic, Financial Services...
Education
University of Bridgeport 2000 — 2001
Master of Science, Computer Science
Andhra University 1993 — 1997
Bachelor of Engineering (BEng), Computer Science & Engineering
Navy Federal Credit Union February 2013 - Present
VERIZON BUSINESS November 1999 - February 2013
McDonald's Corporation January 1996 - October 1999
Deloitte (NH State Project) 1995 - 1996
EDS 1995 - 1995
HCL Technologies January 1993 - 1994
Skills
Websphere, Java Enterprise Edition, Web Services, DB2, JSP, WebSphere MQ, EJB, JavaScript, COBOL, CVS, Servlets, Visual Basic, Web Applications, CICS, VSAM, VBScript, REXX, IMS DB/DC, HTML, Enterprise Software, SDLC, Software Project..., Oracle, SOA, Vendor Management, Enterprise Architecture, Integration, Cloud Computing, ITIL, Requirements Analysis, Unix, WebSphere
Education
University of Phoenix 2006 — 2010
MBA, MBA
Nagarjuna University 1988 — 1992
Navy Federal Credit Union November 2011 - February 2015
Legal Services of Northern Virginia April 2014 - September 2014
AU Washington College of Law General Practice Clinic August 2012 - December 2012
National Title Corporation October 2010 - April 2011
Answer Title/Robert Half Legal December 2009 - October 2010
The Runyan Law Firm February 2008 - June 2009
Trantalis Law Offices June 2003 - February 2008
Skills
Legal Writing, Policy, Training, Westlaw, Nonprofits, Real Estate, Legal Research, Litigation, Customer Service, Public Policy, Analysis, Budgets, Editing, Mortgage Lending, Microsoft Excel, Politics, Political Campaigns, Research, Public Speaking, Spanish, Community Outreach, Contract Negotiation, Negotiation, Social Media, Public Relations, Policy Analysis, Social Networking, Program Management, Closings, Government, Lexis, Strategic Planning, Oral & Written..., LexisNexis
Education
American University 2015 — 2015
Master of Laws (LL.M.)
American University, Washington College of Law 2009 — 2012
J.D
Florida Atlantic University 2008 — 2009
Bachelor of Arts
Broward College 2006 — 2008
Associate of Arts
Wells Fargo January 2015 - Present
Freddie Mac August 2014 - November 2014
Navy Federal Credit Union January 2014 - March 2014
ActioNet, Inc./NOAA November 2012 - June 2013
SWExcellence Inc January 2005 - August 2012
SWExcellence January 2005 - August 2012
Freddie Mac September 2005 - September 2006
Intersections Inc. 2004 - 2005
Education
Villanova University 2009 — 2009
Certifiacate course, Business analysis
Ohlone College 2001 — 2003
Associate, Biotechnology and Bio Informatics
Acharya N.G. Ranga Agricultural University 1995 — 1999
Bachelor's, Horticultural Sciences
Valley Health December 2013 - Present
Navy Federal Credit Union October 2013 - December 2013
Valley Health June 2011 - June 2013
ACT College June 2011 - April 2012
Miller's Honda/CrossPointe Motor Cars November 2008 - December 2010
J & M Auto Sales, Inc March 2008 - October 2008
Clear Communications and Electronics, Inc June 2006 - March 2008
Muhlenberg Ford Mercury February 2005 - June 2006
Skills
Radiology, Radiography, Fluoroscopy, Medical Imaging, ARRT, PACS, Hospitals, Customer Service, Team Building, Operating Room, Orthopedic, Sales, Customer Satisfaction, Sales Management, PowerPoint, Microsoft Word, RIS, Microsoft Office, Customer Retention, Microsoft Excel, Sales Process, Inventory Management, Marketing, Cold Calling, Quality Patient Care, Radiation Protection, Radiation Safety, BLS, Fundraising, Account Management, Negotiation, Strategic Planning, Profit, Presentations, Leadership, Cpr Certified, Communication, Epic Systems, HPF
Education
Winchester Medical Center School of Radiologic Technology 2011 — 2013
Certificate of Radiographic Technology, Radiologic Technology/Science - Radiographer
ACT College 2011 — 2012
Lord Fairfax Community College 2009 — 2011
Health Science
Sherando High School 1996 — 1999
Advanced Studies
Navy Federal Credit Union 2007 - Present
Administration for Children and Families 2002 - 2007
Skills
Space-planning, Interior Design, Project Management, Strategic Planning, Customer Service
Education
Marymount University
BA, Interior Design
Assumption College, San Lorenzo
High School
De La Salle University
Business Administration
Dan "The Man" Haul Away October 2012 - Present
LPL Financial (Proven, Inc.) August 2012 - October 2012
California Bank & Trust April 2011 - August 2012
CALIFORNIA COMMUNITY BANK April 2010 - April 2011
LPL Financial July 2009 - November 2009
Pacific Western Bank April 2005 - February 2008
ProfitLine September 2004 - February 2005
Navy Federal Credit Union December 2002 - June 2004
Union Bank August 2001 - February 2002
Skills
Customer Service, Outlook, Banking, Excel, Direct Sales, Sales, Banking Operations, Finance, Microsoft Excel, Time Management, Customer Satisfaction
Education
Ashford University 2011 — 2012
Bachelors of Science, Business Management
University of Phoenix 2007 — 2011
Business Management, Associate of Science in Business Management
Navy Federal Credit Union December 2012 - Present
Navy Federal Credit Union May 2011 - December 2012
Hickory Oaks Campground May 2007 - August 2008
U.S. Department of State June 2003 - August 2005
Skills
Java, JavaScript, PHP, SOA, XML, Microsoft SQL Server, HTML, CSS, Visio, Microsoft Office, Web Services, Business Analysis, MySQL, Web Application Design, MS Project, Middleware, Java Enterprise Edition, SharePoint, Databases, SDLC, SQL, Database Administration, Data Modeling, Software Project..., Programming, jQuery, HTML 5, J2EE Application..., Eclipse, Subversion, Software Development, Adobe CQ5, Adobe Experience Manager, DB2, Apache Sling, JCR, JSF, JSTL
Education
George Mason University 2011 — 2012
BS, Information Technology
Northern Virginia Community College 2009 — 2010
AS, Information Technology
Université de la Méditerranée (Aix-Marseille II) 2004 — 2007
Bachelor of Science (BS), Physical Education Teaching and Coaching
Navy Federal Credit Union September 2013 - May 2014
Skills
Microsoft Office, Microsoft Excel, Sales, Sales Management, Russian linguistic
Education
South Russian State Technical University (Novocherkassk Polytechnic Institute) 2002 — 2004
Associate's Degree, Language Interpretation and Translation
South Russian State Technical University (Novocherkassk Polytechnic Institute) 1997 — 2003
Master's Degree, Civil Engineering
Navy Federal Credit Union October 2013 - Present
Corporate America Credit Union September 2012 - September 2013
Corporate America Credit Union April 2011 - September 2012
Skills
Investments, Finance, Credit Unions, Bloomberg, QRM, Secondary Mortgage..., Trading, Mortgage Industry, Mortgage Banking, Mortgage Servicing, Organizational..., Communication, Financial Market..., Financial Analysis, Financial Risk
Education
Auburn University 2008 — 2011
Bachelor of Science in Business Administration
Wake Forest University 2007 — 2008
CIBC/Atlantic Trust February 2013 - Present
Navy Federal Credit Union May 2007 - December 2012
Reston Hospital Center 2004 - 2007
Bank of America 1982 - 2003
Education
Strayer University (VA) 2009 — 2012
Master of Business Administration (MBA), Project Management, 3.87
American University
Bachelor of Science (B.S.), Accounting
YMCA 2006 - Present
Navy Federal Credit Union 2007 - 2009
Skills
Community Outreach, Public Speaking, Event Planning, Fundraising, Nonprofits, Leadership Development, Analysis
Education
Kyrgyzskij Tehnièeskij Universitet im. I. Razzakova 2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Information Systems & Economics
City of Norfolk/Department of Human Services January 2014 - Present
CASA 2013 - Present
The Virginian Pilot 2007 - 2014
Navy Federal Credit Union 2002 - 2006
SPAWAR (Space and Naval Warfare Systems Center) 1998 - 2001
US Navy 1996 - 1998
Education
Old Dominion University 2014 — 2016
Human Services
American InterContinental University
Associate's, Business Administration
Navy Federal Credit Union December 2013 - Present
Walmart December 2012 - December 2013
True Athlete Performance June 2010 - August 2011
Diamond Sports Training October 2005 - November 2009
Skills
Microsoft Word, Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Merchandising, Inventory Management, Communication, Store Operations, Teamwork, Management, Inventory Control, Time Management
Education
Ashland University 2010 — 2012
Bachelor of Science (BS), Business Management with a minor in Marketing
Montgomery College
Navy Federal Credit Union April 2012 - Present
Skills
Community Outreach, Non-profits, Discipleship, Preaching, Pastoral Counseling, Pastoral Care, Church Growth, Biblical Studies, Theology, Gospel, Pastoral, Missions, Spiritual Direction, Apologetics
Education
Selma University 2008 — 2013
Bachelor's degree, Pastoral Studies/Counseling
Silverdale Chamber of Commerce & Visitor Center March 2010 - Present
Mary Kay Cosmetics September 2009 - Present
Navy Federal Credit Union January 2000 - September 2000
West Marine June 1998 - June 1999
Sci-Fi Dine February 1998 - June 1998
Nordstrom October 1996 - February 1998
Education
Anne Arundel Community College
Associate Degree, General Studies; Biology
Del Mar College
General Studies; pre-nursing
Bank of America July 2013 - Present
G4S Secure Solutions (USA) Inc. June 2012 - Present
ARAMARK January 2010 - August 2012
Delaware North Companies November 2008 - October 2009
Navy Federal Credit Union May 2007 - November 2008
FOLKS SOUTHERN KITCHEN August 2004 - July 2007
TUCKER FEDERAL BANK OPERATIONS CENTER October 2000 - October 2004
Skills
Customer Service, Supervisory Experience, Microsoft Office, Training, Customer Satisfaction, Time Management, Problem Solving, Recruiting, Sales, Banking, Program Management, Data Entry, Employee Training, Compliance, Inventory Management, Policy, Microsoft Excel, PowerPoint, Supervisory Skills
Education
Colorado Technical University 2008 — 2009
Masters of Science, Management – Criminal Justice
American InterContinental University 2004 — 2007
Bachelor of Science, Criminal Justice
Mt. Zion High school
Arizona State University August 2011 - Present
Navy Federal Credit Union May 2009 - August 2011
Arizona State University August 2008 - August 2011
Education
Arizona State University 2008 — 2012
Interdisciplinary Studies, Business, Communication
Navy Federal Credit Union 2007 - 2011
Indymac Bank January 2004 - October 2007
Skills
Account Management
Education
Armstrong Atlantic State University 1998 — 2001
Bachelor of Business Administration (B.B.A.), Finance, General
Mount Ida College 1996 — 1998
Associate's degree, Business Administration and Management, General
Navy Federal Credit Union July 2013 - Present
Sacred Heart Hospital 2006 - 2013
Education
George Stone Career Center
Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician (HAC, HAC
Navy Federal Credit Union October 2014 - Present
Navy Federal Credit Union December 2012 - May 2014
American Eagle Outfitters March 2012 - August 2012
Skills
Customer Service, PowerPoint, Microsoft Word, Banking, Data Entry, Retail, Time Management, Telephone Skills, Retail Sales, Teamwork, Microsoft Excel
Education
San Diego Miramar College 2014 — 2015
Administration of Justice, Criminal Justice and Corrections
Ashford University 2010 — 2011
Associates of Business, Business Administration and Management, General
Ashford University 2010 — 2011
Associates of Business, Business Administration and Management, General
Navy Federal Credit Union October 2014 - Present
Navy Federal Credit Union February 2013 - Present
Community Bank July 2008 - December 2011
Walmart July 1996 - May 2008
Skills
Banking, Retail Banking, Consumer Lending, Credit, Financial Analysis, Customer Service, Credit Analysis, Management, Risk Management, Mortgage Lending
Education
Ashford University 2014 — 2015
Master's degree, Organizational Management
Ashford University 2012 — 2014
Bachelor's degree, Organizational Management, 3.68 GPA
Midview High School 1994 — 1998
High School Diploma, Organizational Management
Robert Half - Financial Services Group June 2014 - Present
eBay Inc October 2002 - Present
Self Employed October 1993 - Present
Self-employed March 2006 - June 2014
CVS Health February 1989 - September 2001
Navy Federal Credit Union September 1989 - October 1990
Skills
Administrative..., Bookkeeping, Web Design, Web Applications, Web Content, Microsoft Office, Microsoft Excel, Web Browsing, Online Marketing, Online Advertising, Online Research, Online Reputation..., Online Communications, Banking, Customer Service, Digital Marketing, Entrepreneurship, E-commerce, Facebook, Fundraising, General Ledger, HTML, Inventory Management, Team Leadership, Visual Merchandising, Microsoft Word, Windows Server, Google Analytics, Google Webmaster Tools, Custom Facebook Pages, Facebook Marketing, Google Groups, Web Analytics, Web Services, Website Development, PayPal, Ebay Sales, Social Media Marketing, Product Marketing, Market Research, Marketing Communications, Marketing Management, Customer Relations, Account Management, Networking, Outlook, Retail, Sales, Time Management, Budgets
Education
ICS Learn 1998 — 2000
None at this time in accounting, Accounting, None
ICS Learn 1998 — 2000
Studied Accounting, Accounting and Finance, Non applicable
Professional Advancement Career Institute 1992 — 1994
I studied Veterinary, Veterinary/Animal Health Technology/Technician and Veterinary Assistant, Graduated with a 98% Average or A- in the course with a Completion Certificate