NC Office of Information Technology Services
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NC Office of Information Technology Services Employees
NC Dept of Revenue 2008 - Present
NC Department of Revenue 2006 - 2008
NC Office of Information Technology Services 2000 - 2006
BCBSNC 1999 - 2000
NC Office of the State Auditor 1994 - 1999
NC Office of the State Auditor 1993 - 1994
NC Office of the State Auditor 1992 - 1993
United Inter-Mountain Telephone Company (owned by Sprint Corp.) 1988 - 1992
Tennessee Valley Authority 1987 - 1988
Skills
Security, Government, Security Policy, Vulnerability Management, PCI DSS, Management, Analysis, Business Continuity, Security Metrics Reports, Security Procedures, Risk Assessments, Security Assessments, Security Plans, Supervisory Skills, Disaster Recovery, Information Security, SDLC, IRS Pub. 1075, Security Incident Mgmt...., Corrective Action Plans, POA&Ms, NC Security laws, Security in SDLC, Security Certification..., Sarbanes-Oxley Act
Education
North Carolina State University 1996 — 1998
Information Technology
Tennessee State University 1983 — 1987
Bachelor of Business Administration (B.B.A.), Accounting
Office of the Speaker of the North Carolina House of Representatives July 2015 - Present
NC Office of Information Technology Services October 2014 - July 2015
North Carolina Industrial Commission December 2013 - October 2014
NC DOJ September 2012 - December 2013
CRS Court Reporting Services / Transcription Services, Inc. 2005 - 2012
Hall Rodgers Gaylord & Milliken 2009 - 2011
Martin & Jones, PLLC 2000 - 2006
Patterson Dilthey Clay & Bryson 1996 - 2000
Skills
Appeals, Civil Litigation, Legal Research, Legal Writing, Personal Injury, Mediation, Product Liability, Trial Practice, Trials, Corporate Law, Class Actions, Arbitration
Education
Wake Forest University - School of Law 1993 — 1996
Doctor of Law (JD)
University of North Carolina at Chapel Hill 1985 — 1989
Bachelor of Science (BS), Business Administration and Management, General
HighSteps March 2015 - Present
DocuSign November 2013 - February 2015
Office of the State Controller, State of North Carolina September 2011 - October 2013
NC Office of Information Technology Services June 2007 - September 2011
Office of Information Technology Services, State of North Carolina October 2004 - June 2007
Office of Information Technology Services, State of North Carolina August 2000 - October 2004
Department of Labor, State of North Carolina 1998 - 2000
Department of Labor, State of North Carolina 1994 - 1998
Hanes Knitwear 1979 - 1986
Skills
E-commerce, Management, Project Management, Training, Leadership, Project Planning, Business Development, Strategic Planning, Business Process, Quality Assurance, MS Project, Enterprise Software, PMP, Government, Budgets, Cloud Computing, Program Management, SaaS, Vendor Management
Education
The University of Tennessee at Chattanooga
Bachelor's degree
Wingate University
Associate's degree
NC Office of Information Technology Services May 2008 - Present
Fidelity October 2007 - November 2007
NC Office of ITS August 2006 - October 2007
NC Department of Administration August 2004 - July 2006
Town of Apex October 2001 - August 2004
IBM September 2000 - October 2001
International Christian Embassy Jerusalem August 1999 - June 2000
A. R. Kamm & Associates (Cellgate, Inc.) September 1998 - July 1999
Education
North Carolina State University 1991 — 1997
B.S., History
College of the Albemarle 1989 — 1995
A.A., General Studies
Wake Technical Community College 1993 — 1994
·Certification in Microcomputer Technology
NC Office of Information Technology Services November 2014 - Present
NC Department of Health and Human Services January 2013 - November 2014
NC Department of Justice July 2010 - December 2012
NC Department of Justice March 2004 - July 2010
NC Department of Justice February 1998 - March 2004
Cary Police Department July 1996 - February 1998
NC Department of Justice July 1994 - July 1996
Skills
Management, SQL, Leadership, Java, Integration, Microsoft Excel
Education
East Carolina University
MBA, Business Administration - Management Information Systems
University of North Carolina at Chapel Hill
Bachelor of Science (BS), Political Science and Government
CSC June 2009 - Present
Office of Medicaid Management Information System Services May 2003 - May 2007
ITS 1999 - 2000
Duke University Press 1999 - 2000
NC Office of Information Technology Services 1998 - 1999
Skills
Editing, Writing, Online Help, RoboHelp, Technical Writing, Software Documentation, Technical Communication, SnagIt, Manuals, Content Management, Technical Documentation, Web Content, Guides, White Papers, Requirements Analysis, Healthcare, Vendor Management, Business Analysis, Adobe Acrobat, Document Design, Customer Relations, Program Management, Copy Editing, Content Development, Copywriting, Corporate Communications, Strategic Planning, Documentation, Newsletters, Proofreading, Internal Communications, Visio, SharePoint, Content Strategy, Web Content Management, QC Management, Requirements Gathering, Proposal Writing, FrameMaker, Quality Assurance, SDLC, Business Requirements, Resource Management, RFP, User Acceptance Testing, MS Project, PMP, Systems Analysis, Agile Methodologies, Business Process
Education
St. Mary's College of Maryland 1991 — 1994
Bachelor’s Degree, English Language and Literature/Letters, 3.975
Accenture Federal Services (formerly Agilex Technologies, Inc.) April 2015 - Present
Agilex Technologies, Inc. July 2013 - March 2015
Agilex Technologies, Inc. March 2012 - July 2013
NC Office of Information Technology Services January 2007 - March 2012
Atlantic Southeast Airlines, Inc August 2003 - January 2007
Clover Technologies, Inc July 2001 - June 2002
Mercedes-Benz Credit Corporation December 1985 - June 2001
Skills
ITIL, Requirements Development, Integration, Business Process, Business Management, Microsoft Office, Customer Relations, Strategic Analysis, Excel, Requirements Analysis, Word, PowerPoint, Supervisory Skills, Enterprise Architecture, IT Service Management, Outlook, IT Strategy, Incident Management, Research, Deployment, Business Analysis, Service Desk, Solution Architecture, Analysis, Government, Process Improvement, Process Engineering, Team Building, Call Center, Problem Solving, Visio, Windows, MS Project, Team Leadership, IT Management, Computer Hardware, Telecommunications, Strategic Planning, Team Management, Service Delivery, SLA, SDLC, IT Governance, Business Process..., Project Implementation, Management, Call Centers, Leadership, Customer Service, System Deployment
Education
Keller Graduate School of Management of DeVry University 2000 — 2001
M.S
Fayetteville State University 1980 — 1985
B.S
Aurora High School 1976 — 1980
Diploma
NC Office of Information Technology Services March 2003 - Present
Office of the Speaker January 1997 - March 2003
Durham Herald-Sun August 1984 - January 1997
The News & Daily Advance September 1978 - August 1984
The Daily Herald August 1975 - September 1978
Skills
Public Relations, Public Policy, Program Management, Legislation, Politics, Policy, Media Relations, Speech Writing, Government, Strategic Communications, Community Outreach, Corporate Communications, Internal Communications, Editing, Press Releases
Education
UNC Chapel Hill 2007 — 2009
Certificate, Technology and Communications
UNC Chapel Hill 1971 — 1975
Bachelor of Arts (B.A.), Journalism
West Forsyth High School
NC Office of Information Technology Services August 2013 - Present
Cumulus Broadcasting August 2008 - April 2009
Sandhills Physicians May 2008 - July 2008
Wilson Medical Center June 2000 - September 2007
Wilson Medical Center 2000 - 2007
Wilson Medical Center 2000 - 2007
First Union February 1998 - May 2000
First Union August 1995 - February 1998
First Union October 1993 - August 1995
First Union November 1992 - October 1993
Skills
Employee Training, Leadership, Training, Onboarding, Change Management, Human Resources
Education
Wilson Technical Community College 2006 — 2007
Interpreter Education
North Carolina State University 1999 — 2000
Training and Development Certification
Augusta State University - College of Business Administration 1989 — 1990
BBA, Marketing
East Georgia College 1986 — 1988
Associates, Business Administration and Economics
High School 1982 — 1986
High School Diploma, Business Administration
NC Office of Information Technology Services May 2009 - Present
NCDOT October 1989 - May 2009
Education
North Carolina State University 1984 — 1989
Office of State Controller, NC November 2006 - Present
Office of State Controller, NC July 2012 - January 2013
NC Office of Information Technology Services March 2004 - November 2006
Nortel May 1999 - March 2004
Skills
Process Improvement, Financial Analysis, Variance Analysis, Financial Reporting, Business Intelligence, Forecasting, Business Process..., Accounting, Business Case, Business Analysis, Analytics, Budgets, Analysis, Requirements Analysis, Project Management
Education
North Carolina State University 1980 — 1984
BA, Economics and Business Management
BB&T Corp (via Adecco) July 2012 - October 2012
Peopleclick, Inc. March 2009 - October 2011
Time Warner Cable LLC (via Kelly Law Registry) July 2008 - December 2008
Progress Energy Service Company LLC (via CDI Corp) October 2006 - January 2008
NC Office of Information Technology Services January 2006 - May 2006
Nimbus Technologies, Inc. August 2004 - November 2005
RF Micro Devices, Inc. September 1998 - June 2001
AT&T Corp / AT&T Technologies, Inc. October 1984 - June 1998
Skills
Vendor Management, Procurement, Contract Negotiation, IT contract negotiation, Software License..., IT Sourcing, IT Procurement, IT Asset Management, Software Contracts, Enterprise Software, SaaS, Professional Services, Purchasing, Strategic Sourcing, Data Analysis, Human Resources
Education
University of North Carolina at Greensboro 1982 — 1987
MBA, Business Administration
University of North Carolina at Chapel Hill
MSPH, Health Administration
Guilford College
BS, Biology
ED3 Group June 2012 - Present
Dioko Communications January 2010 - Present
Clark Jones Group September 2003 - January 2010
SAS Institute February 2001 - September 2003
NC Department of Public Instruction May 1999 - January 2001
NC Office of Information Technology Services June 1997 - June 1999
NC Department of Commerce/NC Office of State Controller June 1994 - June 1997
The Logical Source August 1990 - June 1994
IBM August 1984 - August 1990
Skills
Program Management, Strategic Planning, Leadership, Management, Strategy, Consulting, Public Speaking, Integration, Change Management, Project Management
Education
NC Central University School of Law (Evening Program) 1986 — 1988
Bennett College for Women 1982 — 1984
Bachelor of Science (B.S.), Computer Science (Minor in Mathematics)
University of North Carolina at Chapel Hill 1979 — 1982
NC Office of Information Technology Services September 2013 - Present
Skills
Public Relations, Media Relations, News Writing, Corporate Communications, Breaking News, Broadcast, Internal Communications, Journalism, Strategic Communications, Crisis Communications, Social Media, Digital Media, Radio
Education
University of North Carolina at Chapel Hill 2009 — 2011
Certificate, Communication & Technology
University of Florida 1989 — 1993
Bachelor of Science, Journalism
Duke University Health System September 2012 - Present
NC Office of Information Technology Services February 2011 - September 2012
NC Office of Information Technology Services April 2007 - January 2011
NC Dept of Health and Human Services December 2005 - April 2007
Santa Clara Valley Water District September 2004 - October 2005
City of San Jose April 2002 - September 2004
Sasco Electric September 2001 - April 2002
Navisite May 2000 - May 2001
EDS (Now Hewlett Packard) May 1997 - May 2000
NC Dept of Health and Human Services July 1995 - April 1997
Skills
Management, ITIL, IT Management, Project Planning, IT Service Management, Software Documentation, Process Improvement, Project Management, Customer Service, Access, Windows, Outlook, Database Administration, Integration, Security, Leadership, Program Management, Business Analysis, Training, Vendor Management, Data Center, System Administration
Education
University of North Carolina at Pembroke 1985 — 1989
BS, Mathematics Education
Cafe Fear High School 1983 — 1985
NC Office of Information Technology Services September 2012 - Present
United States Postal Service August 2011 - April 2012
US Postal Service June 2009 - August 2011
US Postal Service June 2007 - May 2009
United States Postal Service August 1998 - May 2007
United States Postal Service May 1991 - August 1998
US Postal Inspection Service June 1987 - June 1991
Skills
XML, SDLC, SharePoint, PMO, Program Management, Project Management, Testing, Government, Visio, HTML, Software Development, A+ Certified, Troubleshooting, ITIL, Software Documentation, Process Improvement, Information Technology, Business Intelligence, Agile Methodologies
Education
Rutgers, The State University of New Jersey-Camden 1974 — 1979
BA