NCO Customer Management, Inc.

Industry: Company

Description

Headquarters: Horsham, PA Founded: 1983 Parent organizations: TRANSWORLD SYSTEMS INC, Subsidiaries: NCO Customer Management Ltd, People also search for: NCO Group, NCO Financial Systems Inc,

NCO Customer Management, Inc. List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at NCO Customer Management, Inc.. You can filter them based on skills, years of employment, job, education, department, and prior employment.

NCO Customer Management, Inc. Salaries. You can even request information on how much does NCO Customer Management, Inc. pay if you want to. Learn about salaries, pros and cons of working for NCO Customer Management, Inc. directly from the past employees.

Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!

92 NCO Customer Management, Inc. employees in database. Find out everything there's to know about NCO Customer Management, Inc. employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.

NCO Customer Management, Inc. Employees

Employee
Years
Job
Industry
Jason Bettini Jason Bettini Austin, Texas Details
Jason Bettini's NCO Customer Management, Inc. Experience January 2011 - November 2012
Job Director, Customer Experience at EGS Expert Global Solutions
Industry Program Development
Experience
EGS - Expert Global Solutions  September 2015 - Present
BalanceCXI   September 2014 - September 2015
ZeniMax Online Studios  October 2013 - September 2014
APAC Customer Services  November 2012 - October 2013
NCO Customer Management, Inc.   January 2011 - November 2012
NCO Customer Management, Inc.   October 2007 - December 2010
Best Buy  July 2005 - October 2007

Skills
BPO, Call Center, Performance Management, Outsourcing, Process Improvement, Employee Relations, Coaching, Leadership Development, Business Process..., Change Management, Organizational..., Operations Management, Customer Service, Management, Call Centers, Leadership, CRM, Program Management, Training

Education
Bethel University   2000 — 2005
Bachelor of Arts, Education

Stacy Budde Stacy Budde Saint Paul Park, Minnesota Details
Stacy Budde's NCO Customer Management, Inc. Experience 2008 - 2009
Job Student at Dakota County Technical College
Industry Information Technology and Services
Experience
Dakota County Technical College  August 2010 - Present
Volt Technical Resources  March 2013 - November 2014
NCO Customer Management, Inc.   2008 - 2009
Cloverleaf Cold Storage  August 2006 - September 2008
Manpower• Bloomington, MN   November 2005 - July 2006
Econo Foods  September 1999 - February 2002

Skills
Data Entry, Customer Service, Teamwork, Oracle Applications, Citrix XenApp, Event Planning, Process Scheduler, Call Center, Warehousing, Invoicing, Warehouse Management, Outlook, Microsoft Word, Microsoft Excel, PowerPoint, Filing, Training, Access, Troubleshooting, Leadership

Education
Dakota County Technical College   2010 — 2014
Associate's degree, Meeting and Event Management

Farmington High School   1999 — 2002

Felicia Garrett Felicia Garrett Houston, Texas Area Details
Felicia Garrett's NCO Customer Management, Inc. Experience September 2006 - February 2009
Job
Industry
Experience
G4S  October 2014 - Present
Interactive Response Technologies, (IRT)   July 2009 - May 2010
NCO Customer Management, Inc.   September 2006 - February 2009
Wackenhut Corporation  February 2002 - February 2006
Texas Department of Criminal Justice  July 1998 - February 2002

Skills
Typing 50 - 55 WPM, Microsoft Office, Microsoft Excel, Microsoft Word, Lotus 123

Education
Sam Houston State University   1993 — 1995
Developmental and Child Psychology

Livingston High School
High School, General Studies

Cory Card Cory Card Hastings, Minnesota Details
Cory Card's NCO Customer Management, Inc. Experience May 2010 - November 2010
Job Desktop Support Engineer at White House Custom Colour
Industry Information Technology and Services
Experience
White House Custom Colour  December 2014 - Present
Thomson Reuters  June 2013 - December 2014
Midwest Cellular  September 2011 - June 2013
NCO Customer Management, Inc.   May 2010 - November 2010
Midwest Cellular  August 2008 - May 2010
Renewal by Andersen  May 2007 - December 2007
McDonald's Corporation  November 2000 - June 2007

Skills
Windows, Customer Service, Windows XP, Inventory Management, Customer Satisfaction, Troubleshooting, Management, Microsoft Office, Call Centers, Sales, Sales Management, Merchandising, Android, Active Directory, Store Management, iOS, Team Leadership, Microsoft Excel, Ticketing Systems, HP Service Manager, Domain Migrations, Outlook, Retail, Sales Operations, Microsoft Word, Mobile Devices, Microsoft Outlook, Mac OS, Windows Mobile, Mobile Technology, Teleconferencing, Cisco IOS, Service Manager 9, Crestron, WebEx, Video Conferencing, Cisco Telepresence, Linux, Networking, Technical Support, Operating Systems, Hardware, Cisco Technologies, Computer Hardware, System Deployment

Education
Inver Hills Community College   2010 — 2014
Network and System Administration/Administrator, Network and System Administration/Administrator

Northfield High School   2000 — 2004

Glenn Crihfield Glenn Crihfield Greensboro/Winston-Salem, North Carolina Area Details
Glenn Crihfield's NCO Customer Management, Inc. Experience August 2002 - June 2007
Job Director of Operations at Oak Ridge United Methodist Church
Industry Religious Institutions
Experience
Oak Ridge United Methodist Church   November 2007 - Present
NCO Customer Management, Inc.   August 2002 - June 2007
APAC Customer Services  1996 - 2002
Playmakers Repertory Company  1995 - 1996
Institute for Transportation Research & Education   1989 - 1991

Skills
Team Building, Strategic Planning, Event Planning, Public Speaking, Customer Service, Leadership, Operations Management, Project Planning, Program Management

Education
Yale University   1991 — 1994
School of Drama

UNC Chapel Hill   1987 — 1989
Bachelor of Arts (B.A.), History

Don Burks Don Burks Vancouver, Canada Area Details
Don Burks's NCO Customer Management, Inc. Experience 2002 - 2007
Job Head Instructor at Lighthouse Labs
Industry Information Technology and Services
Experience
Lighthouse Labs  April 2014 - Present
LeftStuff   July 2015 - Present
Cedars Online   February 2013 - May 2014
4mojo   September 2011 - May 2014
Nickler   September 2011 - May 2014
Vancouver Film School  2011 - February 2013
MetroLeap Media Inc.  August 2009 - September 2011
B-Well Health Brands, Inc   November 2008 - May 2009
Riverstyx Internet   November 2007 - November 2008
NCO Customer Management, Inc.   2002 - 2007

Skills
jQuery, PHP, Web Development, HTML, JavaScript, MySQL, XML, CSS, Agile, AJAX, Wordpress, Software Development, SQL, Linux, Scrum, OOP, CouchDB, Memcached, Database Design, Node.js, PhoneGap, Git, Apache, Perl, REST, Ruby on Rails, Subversion, Ruby, LAMP, Web Applications, WordPress, Github, HTML5, Agile Methodologies, JQuery

Education
Columbus State University   1991 — 1996
BMA, Music Performance

Hayward Williams Hayward Williams Tampa/St. Petersburg, Florida Area Details
Hayward Williams's NCO Customer Management, Inc. Experience July 2005 - September 2012
Job Programmer / Analyst III at Jabil
Industry Computer Software
Experience
Jabil  August 2015 - Present
Jabil  September 2014 - August 2015
Jabil  June 2013 - September 2014
United States Postal Service  January 2013 - June 2013
NCO Customer Management, Inc.   July 2005 - September 2012

Skills
Programming, Visual Studio, Microsoft Office, ASP.NET, Java, C#, Microsoft Excel, C, OOP, SQL, JavaScript, HTML, Software Development, Microsoft SQL Server, .NET, Web Services, Eclipse, Object Oriented Design, Android, ASP, Android Development, Web Applications, Subversion, Web Development, jQuery, Software Documentation, IIS, T-SQL, MySQL, Software Engineering, CSS, JSON, LINQ, Computer Science, AJAX, Agile Methodologies, Scrum, Certified..., Salesforce.com..., Testing, Customer Service, C

Education
University of South Florida - Tampa   2011 — 2013
Bachelors, Computer Science, 3.02

University of South Florida   2011 — 2013
Bachelor of Science (B.S.), Computer Science

Jason Phung Jason Phung Vancouver, Canada Area Details
Jason Phung's NCO Customer Management, Inc. Experience February 2006 - February 2007
Job Account Manager at RBC
Industry Financial Services
Experience
RBC  July 2011 - Present
Bell Canada subsidiary Virgin Mobile   July 2008 - July 2011
3 Tier Logic  March 2011 - May 2011
BCR  January 2011 - May 2011
Canada Floral Greens   August 2007 - May 2008
NCO Customer Management, Inc.   February 2006 - February 2007

Skills
Leadership, Sales, CRM, Management, Marketing, Customer Service, Sales Operations, Business Development, Cold Calling, Marketing Management, Marketing Strategy, New Business Development, Social Media, Negotiation, Time Management

Education
British Columbia Institute of Technology   2006 — 2011
Business Diploma, Marketing Management Professional Sales

British Columbia Institute of Technology   2006 — 2011
Marketing and Professional Sales, Marketing/Marketing Management, General

Dominique Coleman Dominique Coleman Greensboro, North Carolina Details
Dominique Coleman's NCO Customer Management, Inc. Experience June 2008 - August 2011
Job Logistics Administrator at M33 Integrated Solutions
Industry Logistics and Supply Chain
Experience
M33 Integrated Solutions  August 2013 - Present
M33 Integrated Solutions  December 2011 - August 2013
NCO Customer Management, Inc.   June 2008 - August 2011
American Express  June 2006 - May 2008

Skills
Logistics, Truckload, LTL, Customer Service, Customer Satisfaction, Hospitality, Training, Process Improvement, Supply Chain, Shipping, Transportation..., 3PL, Transportation, Purchasing, Inventory Management, Logistics Management

Education
Guilford Technical Community College   2013 — 2016
Associate's degree, Psychology

Tami Barnes Tami Barnes Olathe, Kansas Details
Tami Barnes's NCO Customer Management, Inc. Experience January 2002 - Present
Job Division Manager at NCO Customer Management, Inc.
Industry Outsourcing/Offshoring
Experience
NCO Customer Management, Inc.   January 2002 - Present
Geary County District Court   September 1988 - September 2001

Skills
Call Centers, Workforce Management, BPO, Trials, Outsourcing, Performance Management, Operations Management, Customer Satisfaction, Recruiting, Process Improvement, Customer Experience, Vendor Management, Call Center Development, Employee Relations, Customer Retention

Education
Junction City High School   1980 — 1984
HighSchool Diploma, General

Cloud County Community College
No degree, Business Management

Butler Trina Butler Trina Baltimore, Maryland Details
Butler Trina's NCO Customer Management, Inc. Experience November 2011 - Present
Job Project Manager, jr at NCO Customer Management, Inc.
Industry Outsourcing/Offshoring
Experience
NCO Customer Management, Inc.   November 2011 - Present
Lockheed Martin  April 2006 - July 2011
PEAK Technologies, Inc.   July 1997 - November 2004

Education
Morgan State University   1991 — 1996
Bachelor of Science (BS), Management Information Systems, General

Strayer University-Maryland

Steven Crasto Steven Crasto Vancouver, Canada Area Details
Steven Crasto's NCO Customer Management, Inc. Experience June 2003 - June 2012
Job Business Analysis Manager HRMS at BC Housing
Industry Information Technology and Services
Experience
BC Housing  June 2014 - Present
BC Housing  March 2013 - June 2014
BC Housing  June 2012 - March 2013
NCO Customer Management, Inc.   June 2003 - June 2012

Skills
Analysis, Data Analysis, Management, Team Leadership, Project Management, Process Improvement, Troubleshooting, Change Management, Business Analysis, Software Documentation, Workforce Management, Call Center, Customer Service, Research, Windows, SQL, Access, Visio, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Photoshop, Microsoft Office, Avaya, ETL Tools, IBI Webfocus, Call Centers, Performance Management, PS Query, Business Process..., Quality Assurance, Business Intelligence, Project Planning, Requirements Gathering, Program Management, SharePoint, Outsourcing, Requirements Analysis, BPO, Operations Management, Leadership, CRM, Team Building, Business Process, Training, Customer Experience, Telecommunications, Cross-functional Team..., Stakeholder Management

Education
City University of New York City College   1994 — 1998
Bachelor of Engineering (B.E.), Electrical Engineering

Dana Meyers Dana Meyers Lincoln, Nebraska Details
Dana Meyers's NCO Customer Management, Inc. Experience October 2011 - January 2014
Job help businesses develop their people to grow their business
Industry Education Management
Experience
Southeast Community College  July 2014 - Present
NCO Customer Management, Inc.   October 2011 - January 2014
Crown Poly  March 2006 - February 2009

Skills
Training, Education, People Development, Event Management, Small Business, Call Centers, Employee Relations, Workforce Management, Performance Management, Employee Training, Staff Development

Education
Missouri Western State University   2010 — 2011
Secondary Education and Teaching

University of Nebraska at Kearney   1992 — 1996
Bachelor of Arts (B.A.), English Language and Literature, General

Robert Lee Washington Robert Lee Washington Portsmouth, Virginia Details
Robert Lee Washington's NCO Customer Management, Inc. Experience August 2001 - Present
Job Director of Training, Outsourcing at NCO Customer Management, Inc.
Industry Outsourcing/Offshoring
Experience
NCO Customer Management, Inc.   August 2001 - Present

Skills
Call Centers, Workforce Management, BPO, Performance Management, Training, Outsourcing, Customer Experience, Customer Satisfaction, Operations Management, Process Improvement, Employee Relations, Employee Training

Education
Averett University   2000 — 2002
Master of Business Administration (MBA)

Old Dominion University   1990 — 1994
Bachelor of Science (BS)

Cearra Watson Cearra Watson Charlotte, North Carolina Details
Cearra Watson's NCO Customer Management, Inc. Experience July 2010 - August 2011
Job Banking Professional
Industry Banking
Experience
Level One, LLC  October 2012 - Present
Bank of America  April 2011 - December 2012
Bank of America Home Loans  2011 - 2012
NCO Customer Management, Inc.   July 2010 - August 2011

Skills
Mortgage Servicing, World Class Customer..., Technical Support, Call Center, Phone Etiquette, Microsoft Office, Collections, Sales

Education
Old Dominion University   2007 — 2010
Sociology

Virginia State University   2005 — 2007
Sociology

Corky Chavers Corky Chavers San Bernardino, California Details
Corky Chavers's NCO Customer Management, Inc. Experience September 2008 - May 2009
Job Owner/President at C L CHAVERS ACQUISITIONS
Industry Real Estate
Experience
C L CHAVERS ACQUISITIONS / HOUSES AND LAND ACQUISITIONS LLC   January 2006 - Present
ManpowerGroup/Hewlett Packard-Houston, Tx.   February 2010 - October 2010
NCO Customer Management, Inc.   September 2008 - May 2009

Skills
Administration/Customer..., Real Estate Investment, Marketing, Selling, Real Estate Transactions, Investors, Property, Rentals, Business, Troubleshooting, Investment Properties

Education
St Ignatius College Preparatory   1972 — 1975
H. S. Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program

University of La Verne

Carrie Daniels Carrie Daniels Newport News, Virginia Details
Carrie Daniels's NCO Customer Management, Inc. Experience October 2010 - February 2011
Job Account Representative at Portfolio Recovery Associates
Industry Accounting
Experience
Portfolio Recovery Associates  November 2012 - Present
trg tech  2011 - October 2012
NCO Customer Management, Inc.   October 2010 - February 2011

Skills
Microsoft Office,..., Call Centers, Customer Service, Outlook, Management, Troubleshooting, Leadership, Time Management, Applicant Tracking..., Microsoft Word, Program Management, Talent Acquisition

Education
Strayer University   2011 — 2013
Bachelor of Business Administration (BBA), Business Administration/ Healthcare

Thomas Nelson Community College   2004 — 2009
Associate's degree, Social Sciences

Woodside High School   1999 — 2003
Diploma, High School/Secondary Diplomas and Certificates, 12

Boris Karetny Boris Karetny Philadelphia, Pennsylvania Details
Boris Karetny's NCO Customer Management, Inc. Experience March 2014 - April 2014
Job Accounting Assistant
Industry Higher Education
Experience
S&B  February 2015 - September 2015
Marlin Business Services Corp  December 2014 - February 2015
The Senior Resource Group, LLC   June 2014 - August 2014
NCO Customer Management, Inc.   March 2014 - April 2014
New Jersey Motor Vehicle Comm   October 2013 - December 2013
The Solid Wood Cabinet Company  January 2013 - July 2013
Fox School of Business at Temple University  January 2010 - May 2012

Skills
Have General knowledge..., Speak fluent in..., Have Prepared Taxes for..., Accounting, PowerPoint, Microsoft Office, Microsoft Word, Research, Higher Education, Student Affairs, Access

Education
Temple University - Fox School of Business and Management   2010 — 2012
Bachelor’s Degree, Accounting and Related Services, 2.82

Community College of Philadelphia   2004 — 2008
Associate's degree, Business Administration and Management, General

George Washington High School   1999 — 2003
High School, Hotel, Motel, and Restaurant Management, 3.0

George Washington High School

George Washington High School

Sandy Nellom Sandy Nellom Charleston, South Carolina Area Details
Sandy Nellom's NCO Customer Management, Inc. Experience November 1997 - Present
Job Call Center Divison Manager at NCO Customer Management, Inc.
Industry Outsourcing/Offshoring
Experience
NCO Customer Management, Inc.   November 1997 - Present
Spencer Gifts  1987 - Present

Skills
BPO, Call Centers, Workforce Management, Team Building, Customer Satisfaction, Process Improvement, Training, Outsourcing, Leadership, Team Management, Avaya

Education
Southern Wesleyan University   2006 — 2009
Bachelor of Science (B.S.), Business Administration and Management, General

Anthony Lockey Anthony Lockey Hampton, Virginia Details
Anthony Lockey's NCO Customer Management, Inc. Experience January 2008 - February 2011
Job Owner/C.E.O at LA Beats Productions
Industry Telecommunications
Experience
Hampton Chevrolet Mazda   January 2014 - Present
US Army  April 2010 - Present
Aaron's, Inc   March 2013 - January 2014
CRGT  August 2012 - March 2013
Sprint Nextel  June 2011 - August 2012
NCO Customer Management, Inc.   January 2008 - February 2011

Skills
Microsoft Word, Microsoft Excel, Microsoft Lync, Microsoft Meeting, Microsoft Powerpoint, Home Networking, Communications Security, Maneuver Control Systems, Tactical Internet..., Systems Integrations, Routers, Computer Hardware, Active DoD Secret..., Self-driven, Highly articulate, Creative, Excellent written and..., Working towards A+..., Working towards..., Working Towards..., Sales, Automotive, Automotive Sales...

Education
Thomas Nelson Community College   2007 — 2008
Information Technology

Kecoughtan High School   2002 — 2007
High school Diploma, High School/Secondary Diplomas and Certificates

Giselle Sandra Pangop Giselle Sandra Pangop Montreal, Canada Area Details
Giselle Sandra Pangop's NCO Customer Management, Inc. Experience June 2008 - June 2012
Job À la recherche de nouveaux défis
Industry Accounting
Experience
SNC-Lavalin  May 2013 - February 2015
NCO Customer Management, Inc.   June 2008 - June 2012

Skills
Allocation des coûts, Comptabilité du..., Service à la clintèle, Coaching, Gestion de projet, Microsoft Word, PowerPoint, Analyse financière, Management, Service client, Budgets, Microsoft Excel, Français, Microsoft Office

Education
Université de Montréal - HEC Montréal   2010 — 2012
Certificat d'accès aux professions comptables, CMA, comptabilité

Université du Québec à Montréal / UQAM   2004 — 2007
B.A.A, Finance

Deirdre Lewis Deirdre Lewis Houston, Texas Details
Deirdre Lewis's NCO Customer Management, Inc. Experience July 2006 - July 2008
Job Medicare Customer Communications Specialist
Industry Insurance
Experience
Aetna  September 2008 - May 2015
NCO Customer Management, Inc.   July 2006 - July 2008
Target  November 2005 - February 2006
US Support Company  February 2005 - April 2005

Skills
Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Type 45 wpm, Problem Solving, Health Insurance, Call Center, Medical Billing, Management, Team Building, Telephone Skills, Customer Service, Call Centers

Education
Kingwood Community College   2006 — 2008
Certification, Medical Office Management/Administration

Northwestern State University   2003 — 2006
Bachelor of Liberal Arts, Psychology

Lauren McNary Lauren McNary Hampton, Virginia Details
Lauren McNary's NCO Customer Management, Inc. Experience August 2010 - 2011
Job Solutions Specialist at Verizon Wireless
Industry Wireless
Experience
Verizon Wireless  June 2013 - Present
Unattached Athlete   2009 - May 2014
NCO Customer Management, Inc.   August 2010 - 2011

Education
Howard University
Bachelor of Business Administration (B.B.A.), International Business/ Marketing

Renita Sherman Renita Sherman Norristown, Pennsylvania Details
Renita Sherman's NCO Customer Management, Inc. Experience January 2004 - March 2012
Job Data Analyst
Industry Outsourcing/Offshoring
Experience
UHS  March 2012 - Present
NCO Customer Management, Inc.   January 2004 - March 2012

Education
Lansdale School of Business   2009 — 2012

Wissahickon High School   1991 — 1995

Jemila Brown Jemila Brown Charlotte, North Carolina Area Details
Jemila Brown's NCO Customer Management, Inc. Experience October 2009 - Present
Job MobileMe advisor at NCO Customer Management, Inc.
Industry Outsourcing/Offshoring
Experience
NCO Customer Management, Inc.   October 2009 - Present
Harris Teeter  December 2007 - August 2009

Education
UNC Charlotte   2004 — 2011
BA, Communication and Womens Studies

Amanda Everett Amanda Everett Greensboro, North Carolina Details
Amanda Everett's NCO Customer Management, Inc. Experience June 2011 - October 2011
Job Clinical Administrative Coordinator at UnitedHealthcare
Industry Insurance
Experience
UnitedHealthcare  October 2011 - Present
NCO Customer Management, Inc.   June 2011 - October 2011
NCO Customer Management, Inc.   December 2006 - June 2011
NCO Customer Management, Inc.   April 2006 - December 2006

Skills
HIPAA, Healthcare, Customer Service, Management, Microsoft Excel, Leadership, Strategic Planning, Project Management, Process Improvement, Microsoft Word, Insurance, Team Building, Call Centers, Customer Satisfaction, Training, Customer Experience, Outlook, Access, Customer Retention

Education
Rockingham Community College   2003 — 2004
Cosmetology, Barber/Styling, and Nail Instructor

Appalachian State University   2002 — 2003

John M. Morehead High School   1997 — 2001
High School/Secondary Diplomas and Certificates

TaNeisha Ramsey TaNeisha Ramsey Columbia, South Carolina Area Details
TaNeisha Ramsey's NCO Customer Management, Inc. Experience March 2008 - April 2010
Job
Industry Human Resources
Experience
Blue Cross Blue Sheild of South Carolina   August 2012 - Present
Kraft Foods Group  March 2010 - January 2011
NCO Customer Management, Inc.   March 2008 - April 2010

Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, Team Building, Human Resources, Employee Benefits, Employee Relations, Personnel Management, Employee Training, Leadership, Recruiting, Training

Education
Webster University   2013 — 2015
Master of Arts (M.A.), Human Resources Management/Personnel Administration, General

Norfolk State University   2000 — 2005
Bachelor of Arts (B.A.), Public Administration

Dominique Sanders Dominique Sanders Newport News, Virginia Details
Dominique Sanders's NCO Customer Management, Inc. Experience November 2007 - August 2008
Job administrative assistant at the family ark
Industry Nonprofit Organization Management
Experience
the family ark   2010 - 2012
Portfolio Recovery Associates, Inc.   September 2009 - July 2010
NCO Customer Management, Inc.   November 2007 - August 2008

Skills
Customer Service, Multi Tasking, Strategic Communications, Microsoft Office, Typing

Education
Norfolk State University   2003 — 2005
Registered Nursing/Registered Nurse

Seth Todd Seth Todd Houston, Texas Details
Seth Todd's NCO Customer Management, Inc. Experience January 2003 - March 2012
Job Vice President Customer Service at Blinds.com (A Home Depot Company)
Industry Retail
Experience
Blinds.com (A Home Depot Company)   August 2014 - Present
The Home Depot  March 2012 - August 2014
NCO Customer Management, Inc.   January 2003 - March 2012
NCO Customer Management, Inc.   January 2003 - March 2012
QWEST COMMUNICATIONS CORP  January 2002 - January 2003
NCO Group  January 2001 - January 2002
MCI  January 1999 - January 2001

Skills
CRM, Business Process..., Call Centers, Workforce Management, Management, Leadership, Customer Experience, Contact Centers, Strategy, BPO, Operations Management, Performance Management, Business Analysis, Process Improvement, Vendor Management, Customer Satisfaction, Outsourcing, Call Center, Strategic Planning, Customer Retention, Analytics, Sales, Call Center Development, P&L Management, Quality Assurance, Avaya, Inbound Marketing, IEX, Cross-functional Team..., Business Operations..., Business Strategy, IEX Total View, Telemarketing, COPC, Forecasting, Project Planning, Contact Center, Planning Budgeting &..., NICE Call Recording, eWFM, Financial Reporting, Analytic Reporting, Chat, Social Media Strategist, Social Media Integration, Salesforce.com..., Social CRM, Insourcing, Interconnected Retail, Customer

Education
University of Phoenix
Bachelor's Degree, Business/Marketing/Digital Marketing

April Brethauer April Brethauer London, Canada Area Details
April Brethauer's NCO Customer Management, Inc. Experience February 2007 - August 2007
Job Customer Service at The Daily Planet
Industry
Experience
The Daily Planet  November 2011 - Present
Little Ceasars  September 2010 - Present
Great Canadian Cleaning   October 2009 - August 2010
Flowers by Sarniaweddings   May 2009 - September 2009
NCO Customer Management, Inc.   February 2007 - August 2007

Education
Fanshawe College   2007 — 2009
Multi-Media Design and Prodection

Ronald Savilla, MBA Ronald Savilla, MBA Charlotte, North Carolina Area Details
Ronald Savilla, MBA's NCO Customer Management, Inc. Experience July 2011 - November 2011
Job Technical Analyst at Carolinas Healthcare System
Industry Information Technology and Services
Experience
Carolinas Healthcare System  February 2012 - Present
Cengage Learning  October 2012 - February 2013
Author Harry J Rosenblatt   May 2010 - October 2012
Hewlett-Packard  October 2011 - February 2012
NCO Customer Management, Inc.   July 2011 - November 2011
MyGait   September 2010 - May 2011
Central Piedmont Community College  May 2008 - December 2010
Miles Employee Benefits Consulting   December 2007 - July 2008
Lowe's Home Improvement  March 2005 - December 2007
Lowe’s Home Improvement  March 2005 - April 2006

Skills
Windows Server, Team Building, Mac OS X, Troubleshooting, Management, Wordpress, PowerPoint, Research, XHTML, Sales, Web Design, Technical Writing, HTML, Inventory Management, Process Improvement, SharePoint, Recruiting, Customer Service, Team Leadership, Analysis, Strategic Planning, Microsoft Excel, Leadership, Graphic Design, XML, Access, Microsoft Office, Public Relations, Time Management, Adobe Creative Suite, Technical Support, Project Management, Coaching, Microsoft Word, Databases, Social Media, Process Scheduler, Public Speaking, Network Security, Visio, Outlook, SQL, Training, Computer Hardware, Software Documentation, Budgets, Networking, Customer Satisfaction, Windows, JavaScript

Education
Capella University   2010 — 2016
Doctor of Philosophy (Ph.D.), Information Technology Education, Current Student

Central Piedmont Community College   2008 — 2010
Associate, Computer Information Technology

University of Phoenix   2003 — 2005
MBA, Healthcare Management

West Virginia University   1994 — 1998
Bachelor of Arts, Political Science-- Government and Business

Amber Baynum Amber Baynum Rockford, Illinois Area Details
Amber Baynum's NCO Customer Management, Inc. Experience March 2009 - Present
Job Production Unit Manager at NCO Customer Management, Inc.
Industry Outsourcing/Offshoring
Experience
NCO Customer Management, Inc.   March 2009 - Present
Thermo Fisher Scientific  June 2006 - October 2007
Cardinal Health  December 2004 - October 2006

Skills
Management, Training

Education
McHenry County College   2001 — 2004
Fine/Studio Arts, General

Diana Michelle Pedroza Orellana Diana Michelle Pedroza Orellana Guatemala area Details
Diana Michelle Pedroza Orellana's NCO Customer Management, Inc. Experience June 2014 - January 2015
Job Licenciada en Comunicación y Diseño Gráfico
Industry Graphic Design
Experience
NCO Customer Management, Inc.   June 2014 - January 2015
GENPACT  2012 - 2012
Instituto Guatemalteco Americano  February 2010 - April 2011

Skills
Microsoft Office, Photoshop, Illustrator, Dreamweaver, 3D Studio Max, InDesign, Adobe Audition, Adobe Freehand, Microsoft Excel, Microsoft Word, Internet, Social Media Marketing, Facebook, Fashion Design, Photography, Poetry, Web Design, Paint, handycrafts, Twitter

Education
Universidad del Istmo   2013 — 2013
Diplomado, Marketing Relacional e Interactivo

Universidad Galileo   2007 — 2011
Licenciatura, Comunicacion y diseño gráfico

Jonathon Arrington Jonathon Arrington High Point, North Carolina Details
Jonathon Arrington's NCO Customer Management, Inc. Experience September 2000 - December 2008
Job Entertainment venue management
Industry Entertainment
Experience
Cone Denim Entertainment Center   April 2015 - Present
Crumley Roberts, LLP  July 2012 - April 2015
Planet Fitness  2009 - 2012
NCO Customer Management, Inc.   September 2000 - December 2008

Skills
Customer Service..., Customer Service..., Conflict Resolution, Facilities Management, Customer Service, Fitness Training, Personal Training, Hands-on Training, Point of Purchase, Electronic Funds..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Training Facilitation, Policy, Team Leadership, Management, Marketing Strategy

Education
North Carolina A&T State University

Rasna Rahman Rasna Rahman Ottawa, Canada Area Details
Rasna Rahman's NCO Customer Management, Inc. Experience September 2011 - December 2012
Job M.Eng Chemical Engineer at University of Ottawa / Université d'Ottawa
Industry Outsourcing/Offshoring
Experience
NCO Customer Management, Inc.   September 2011 - December 2012
AL-AMIN GROUP OF INDUSTRIES   January 2010 - December 2010

Skills
Call Centers, Customer Experience, Customer Support, Customer Satisfaction, Chemical Engineering, Telemarketing, Customer Retention, Service Delivery, Workforce Management, Microsoft Office, AutoCAD, Programming, Microsoft Excel, P&ID development, Quality Control, Quality Assurance, Teamwork, Process Engineering, Team Leadership, Project Management

Education
University of Ottawa / Université d'Ottawa   2013 — 2014
Master of Engineering (M.Eng.), Chemical Engineering

Noakhali Science And Technology University   2006 — 2010
Bachelor of Science (B.Sc.), Applied Chemistry And Chemical Engineering

chittagong college   2003 — 2004
Higher Secondary School Certificate., Science

T. Martine Cherry, MBA T. Martine Cherry, MBA Greensboro/Winston-Salem, North Carolina Area Details
T. Martine Cherry, MBA's NCO Customer Management, Inc. Experience March 2008 - December 2008
Job Human Resources Manager at Aramark
Industry Higher Education
Experience
ARAMARK  October 2013 - Present
Guilford Health Care Center   December 2008 - October 2013
NCO Customer Management, Inc.   March 2008 - December 2008
NCO Customer Management, Inc.   October 2005 - March 2008

Skills
Employee Relations, New Hire Orientations, Customer Satisfaction, Training, Workers Compensation, Benefits Administration, Conflict Management, HR Policies, Onboarding, Deferred Compensation, HRIS, Employee Engagement, FMLA, Payroll, Job Fairs, Taleo, Job Evaluation, EEO, Background Checks, Employee Training, PeopleSoft, Exit Interviews, Interviews, Human Resources, Talent Acquisition, Applicant Tracking..., EEOC, Workforce Planning, Performance Appraisal, College Recruiting, Conflict Resolution, Hiring, Job Descriptions, Personnel Management, Succession Planning, Talent Management, Affirmative Action, Staff Development, Grievances, Compensation, Employee Recognition, I-9 Compliance, Strategic HR, OFCCP, Compensation Structures, HR Project Management, Career Counseling, Temporary Placement, Compensation

Education
Strayer University (DC)   2007 — 2010
Master of Business Administration, Human Resource Management

North Carolina Agricultural and Technical State University   1999 — 2003
Bachelor of Arts, History

Monica Amaro Monica Amaro Austin, Texas Details
Monica Amaro's NCO Customer Management, Inc. Experience September 2005 - September 2007
Job Customer Service Manager at SOZO Global
Industry Telecommunications
Experience
SOZO Global  September 2013 - Present
SOZO Global  July 2011 - Present
National Instruments  August 2009 - July 2011
Resource Staffing/Datacert   July 2008 - February 2009
RESOURCE STAFFING/VALASSIS   September 2007 - April 2008
NCO Customer Management, Inc.   September 2005 - September 2007
NCO Customer Management, Inc.   June 2000 - September 2005

Skills
Customer Service, Sales, Team Building, Training, Leadership, Management, Sales Management, Marketing Strategy, Strategic Planning, Marketing, Social Media Marketing, Social Media, Team Leadership, Microsoft Office, Direct Sales, Small Business, Recruiting, Customer Satisfaction, Microsoft Excel, Process Improvement, PowerPoint, Sales Process, Event Planning, Outlook, Project Management, Exceed Sales Goals, Organization, Supervisory Skills, IT Operations, Sales Support Tools, HTML, Web Design, Windows, Escalation Resolution, Chargebacks, Process Implementation, Sales Process..., Customer Engagement, Long-term Customer..., Customer Retention, Customer Support, International Sales, IT Solutions, Spanish-speaking, Start-ups, Business Development, Business Process...

Education
Lee College   2012 — 2014
Applied Science – PT2, Process Technology

Robert E Lee High School   1998 — 2001
Diploma

Tanisha M. Monroe Tanisha M. Monroe Norfolk, Virginia Area Details
Tanisha M. Monroe's NCO Customer Management, Inc. Experience January 2008 - January 2010
Job Education Specialist
Industry Higher Education
Experience
Tidewater Community College  August 2012 - Present
Tidewater Community College  January 2011 - Present
Diamond Monroe Management   August 2011 - January 2012
NCO Customer Management, Inc.   January 2008 - January 2010
NCO Customer Management   January 2008 - January 2010
West Corporations   January 2006 - January 2008

Skills
Public Relations, Data Entry, Non-profits, Public Speaking, Research, Training, Program Management, Editing, Customer Service, Human Resources

Education
Tidewater Community College   2011 — 2014
Associates of Science, Social Science

Tidewater Community College   2011 — 2012
Associate of Science (A.S.), Social Science, 3.8

Booker T.Washington High School   1999 — 2003
High School Diploma, High School/Secondary Diplomas and Certificates, 3.0

James Edington James Edington Orange County, California Area Details
James Edington's NCO Customer Management, Inc. Experience January 1999 - January 2002
Job Senior Account Manager at CPACinc
Industry Information Technology and Services
Experience
CPACinc   July 2015 - Present
Advanced Call Center Technologies, LLC  July 2014 - May 2015
Digital Solutions Group   January 2010 - July 2014
M86 Security, now part of Trustwave   March 2004 - December 2009
M86 Security, now part of Trustwave   March 2004 - January 2007
Public Motors   January 2002 - March 2004
NCO Customer Management, Inc.   January 1999 - January 2002

Skills
Cloud Computing, SaaS, Information Technology, Channel Sales, New Business Development, Enterprise Software, Business Development, Management, Sales Operations, Lead Generation, Sales Process, Solution Selling, E-commerce, Direct Sales, Marketing Strategy, Sales Management, Strategic Partnerships, Salesforce.com, Advertising Sales, Web Analytics, Channel Partners, Business Analysis, Partner Management, SEO, International Sales, Online Advertising, Microsoft Technologies, Web Analytics..., Employee Training, Online Marketing, Team Building, Product Marketing, Customer Service, Web 2.0, Web Marketing, Telemarketing, Sales, CRM, Marketing, Account Management, Training, Forecasting, Start-ups, PPC

Education
Keller Graduate School of Management of DeVry University   2004 — 2008
Business Administration and Management, General

Justin Peyton Justin Peyton Orlando, Florida Area Details
Justin Peyton's NCO Customer Management, Inc. Experience 2007 - 2008
Job Guest Service Assistant at Target
Industry Hospitality
Experience
Wyndham Vacation Ownership  August 2009 - Present
Target  October 2013 - September 2015
NCO Customer Management, Inc.   2007 - 2008
Circuit City  November 2003 - April 2007
Cold Stone Creamery  June 2002 - February 2005

Skills
Hotels, Hospitality Management, Hospitality, Hospitality Industry, Hotel Management, Food & Beverage, Front Office, Resorts, Pre-opening, Banquets, Restaurants, Micros, Rooms Division

Education
University of Central Florida   2008 — 2013
Bachelor of Business Administration (B.B.A.)

Denbigh High

Stephen Baum Stephen Baum Houston, Texas Area Details
Stephen Baum's NCO Customer Management, Inc. Experience April 2011 - November 2011
Job Information Technology Support Specialist at Energy Transfer
Industry Oil & Energy
Experience
Energy Transfer  April 2015 - Present
Kwicketgames.com   2014 - Present
SunocoLP   October 2014 - April 2015
Susser Petroleum Partners  October 2013 - October 2014
Woodforest National Bank  November 2011 - October 2013
NCO Customer Management, Inc.   April 2011 - November 2011
NCO Customer Management, Inc.   October 2009 - March 2011
NCO Customer Management, Inc.   September 2010 - December 2010
NCO Customer Management, Inc.   August 2009 - October 2009
Ink Plus! - Computer Consumables & Accessories, Hilton, KwaZulu Natal, South Africa   January 2005 - June 2007

Skills
Active Directory, Alteris, Computer Hardware..., Customer Service, HTML, ITSM, Microsoft Office, Microsoft System Center, PC Hardware Upgrade, PC Software Install, Remote Desktop, Social Media, Software Installation, Technical Support, Troubleshooting, VPN, Training, Altiris, IT Service Management, Team Building, Call Center, Management, PowerPoint, Computer Hardware, Sales, Hardware, Install, Microsoft Excel, Windows 7, Upgrades, Wordpress, Leadership, Microsoft Word, Web Design, Outlook, Customer Satisfaction, Call Centers, Operating Systems, Help Desk Support, Process Improvement, Cisco Technologies, Software Documentation, Telecommunications, Printers, WordPress

Education
Damelin   2001 — 2001
Certificate, A+ Diploma

Damelin   1996 — 1996
Certificate, HTML Web Development

Linpark   1990 — 1995

Kranskop Primary

Andrea Brimmer MBA Andrea Brimmer MBA High Point, North Carolina Details
Andrea Brimmer MBA's NCO Customer Management, Inc. Experience January 2007 - May 2012
Job MBA Human Resource Management
Industry Human Resources
Experience
Disclosed   September 2013 - Present
Albaad USA Inc.  September 2012 - December 2012
NCO Customer Management, Inc.   January 2007 - May 2012
NCO Group  March 2002 - May 2012

Skills
Call Centers, Employee Relations, Benefits Administration, Customer Satisfaction, Customer Service, Training, Recruiting, HR Policies, Onboarding, Coaching, Access, Time Management, Microsoft Excel, Human Resources, Microsoft Office, Team Building, Leadership, Microsoft Word, Management, Interviews, Performance Management, HRIS, Public Speaking, Talent Acquisition, PowerPoint, Leadership Development, Applicant Tracking..., Organizational..., Hiring, Employee Training, Employee Engagement, Employee Benefits, Outlook, Process Improvement, Team Leadership, Strategic Planning, Policy, Personnel Management, New Hire Orientations, Conflict Resolution, Succession Planning, Sourcing, Teamwork, Job Fairs

Education
Strayer University   2014 — 2016
Master of Public Administration (M.P.A.), Public Administration

Strayer University (DC)   2011 — 2014
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General

North Carolina A&T State University
Bachelor of Science (BS), Business Information Technology

Asia Jackson-Young Asia Jackson-Young Norfolk, Virginia Area Details
Asia Jackson-Young's NCO Customer Management, Inc. Experience October 2008 - February 2011
Job Student at Walden University
Industry Furniture
Experience
Freedom Furniture and Electronics   May 2014 - Present
Sprint  January 2013 - December 2013
trg tech  June 2012 - January 2013
Cox Communications  October 2011 - February 2012
NCO Customer Management, Inc.   October 2008 - February 2011

Skills
Customer Service, Call Centers, Training, Microsoft Office, Customer Retention, Sales, Management, Strategic Planning, Project Management, New Business Development, Sales Management, Marketing, Negotiation, Analysis, Retail, Customer Satisfaction

Education
Walden University   2015 — 2019
Bachelor of Arts (B.A.), Criminal Justice and Corrections

Elizabeth City State University   2005 — 2008
Criminal Justice and Corrections

Elena Del Campo Elena Del Campo Houston, Texas Details
Elena Del Campo's NCO Customer Management, Inc. Experience July 2011 - August 2012
Job Any Lab Test Now
Industry Health, Wellness and Fitness
Experience
Any Lab Test Now  November 2013 - Present
Any Lab Test Now  January 2015 - June 2015
DaVita  March 2013 - October 2013
NCO Customer Management, Inc.   July 2011 - August 2012

Skills
Phlebotomy, Patient..., Healthcare, CPR Certified, Medical Terminology, Hospitals, Phlebotomy, Healthcare Management, HIPAA, Patient Safety, Medical Records, EMR, Medical Billing

Education
Keller Graduate School of Management of DeVry University   2014 — 2016
Bachelor of Business Management, Health/Health Care Administration/Management

Sanford-Brown College-Houston   2012 — 2013
Certification, Dialysis Technician

San Jacinto College   2011 — 2011
Certification, Phlebotomy Technician/Phlebotomist

Joey Boyd Joey Boyd High Point, North Carolina Details
Joey Boyd's NCO Customer Management, Inc. Experience October 2005 - May 2012
Job Customer Service Representative at Newell Rubbermaid
Industry Telecommunications
Experience
Newell Rubbermaid  July 2012 - Present
NCO Customer Management, Inc.   October 2005 - May 2012

Skills
Employee Relations, Performance Management, HR Policies, Coaching, Talent Management, Deferred Compensation, Employee Engagement, Background Checks, Talent Acquisition, FMLA, Human Resources, Training, Call Centers, Job Fairs, Leadership Development, Temporary Placement, Contract Recruitment, Resume Writing, Leadership, Screening Resumes, Succession Planning, Payroll, Organizational..., HRIS, Conflict Resolution, Personnel Management, Internet Recruiting, College Recruiting, Change Management, Customer Retention, Sourcing, Interviews, Employee Training, Technical Recruiting, Team Building, Hiring, Screening, Applicant Tracking..., Management, Performance Appraisal, Process Improvement, Time Management, Workforce Planning

Education
Guilford Technical Community College   2011 — 2012
Business Administration Human Resources Management

T.Wingate Andrews High School   1989 — 1993

Janelle Hendin (Lewis) Janelle Hendin (Lewis) Kansas City, Missouri Area Details
Janelle Hendin (Lewis)'s NCO Customer Management, Inc. Experience June 2008 - December 2009
Job Owner / President at Heart of America Home Health Care
Industry Hospital & Health Care
Experience
Heart of America Home Health Care   January 2010 - Present
NCO Customer Management, Inc.   June 2008 - December 2009
Assurant Employee Benefits  March 2006 - January 2008
Connex International  March 2003 - March 2006
Harte-Hanks Direct Marketing  January 2000 - January 2003
Afni  1997 - 2000

Skills
Customer Relations, Staff Development, Performance Management, Call Center, Healthcare, Home Health Agencies, Operations Management, New Business Development, Small Business, Process Improvement, Customer Satisfaction, Training, CRM, Team Building, Leadership, Forecasting, Sales, Coaching, Change Management, Budgets, Recruiting, Sales Management, Project Planning, Analysis, Customer Service, Account Management, Contract Negotiation, Time Management, Marketing Strategy, Sales Operations, Leadership Development, Interviews, Cross-functional Team..., Management, Microsoft Excel, Call Centers, Quality Assurance, Human Resources, Strategic Planning, Public Speaking, Employee Benefits, Team Leadership, Program Management, Customer Retention, Start-ups, Marketing, Insurance, Vendor Management, Business Development, Organizational...

Education
Park University   2011 — 2012
Bachelors of Science, Management - Health Care

University of Kansas   1993 — 1995
English

University of Missouri-Columbia   1989 — 1989

Johnson County Community College   1991 — 1994
Associate's Degree, Business

Shawnee Mission Northwest

Tucson Christian School

Firdose Chandavarkar Firdose Chandavarkar Warrington, Pennsylvania Details
Firdose Chandavarkar's NCO Customer Management, Inc. Experience February 2005 - November 2009
Job Team Lead
Industry Outsourcing/Offshoring
Experience
NCO  December 2002 - Present
NCO Customer Management, Inc.   February 2005 - November 2009

Skills
BPO, Call Center, Operations Management, Outsourcing, Vendor Management, CRM, Call Centers, Customer Satisfaction

Education
Bangalore University
Bachelor of Commerce (B.Com.), Accounting and Business/Management

Kyle Cherry Kyle Cherry Graham, North Carolina Details
Kyle Cherry's NCO Customer Management, Inc. Experience October 2014 - June 2015
Job Jean Expert at American Eagle Outfitters
Industry Retail
Experience
American Eagle Outfitters  November 2012 - Present
NCO Customer Management, Inc.   October 2014 - June 2015
Sports Endeavors  June 2014 - October 2014
IZOD  April 2011 - August 2012
IZOD  February 2012 - July 2012
Bass  January 2012 - March 2012
IHOP  December 2010 - April 2011

Skills
Cashiering, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Web Browsing, Retail Displays, Sales, Visual Merchandising, Merchandising, Retail, Retail Sales, Teamwork, Window Displays, Loss Prevention, PowerPoint, Store Management, Outlook, Cash Register, Store Operations, Merchandise Planning, POS, Fashion, Assortment, Shrinkage, Apparel, Inventory, Styling

Education
Grand Canyon University   2014 — 2015
Theology with an Emphasis in Biblical Studies

University of Phoenix   2011 — 2012
Administrative Records (Medical Billing/Coding)

North Carolina Central University   2009 — 2010
Pre-Medicine/Pre-Medical Studies

HS - High School   2005 — 2009
HS Diploma, Honors

Keith Dashiell Keith Dashiell Greater Philadelphia Area Details
Keith Dashiell's NCO Customer Management, Inc. Experience March 1998 - September 1999
Job Independent Insurance Professional
Industry Insurance
Experience
Intrepid Insurance Solutions   October 2007 - Present
Corporate Call Center  May 2007 - Present
Harte-Hanks  March 2006 - August 2006
MRS Associates  March 2004 - August 2005
Penncro Associates, Inc.   March 2001 - May 2003
MarCom  December 1999 - August 2000
NCO Customer Management, Inc.   March 1998 - September 1999

Skills
Insurance, Medicare, Life Insurance, Healthcare, Universal Life, Call Centers, Brokers, Long-term Care, Sales, Health Insurance, Disability Insurance, Fixed Annuities, Term Life Insurance, Program Management, Medicare Part D, Employee Benefits, Marketing, Customer Service, Customer Retention

Education
Temple University - Fox School of Business and Management   1997 — 1999

Abraham Lincoln High School   1993 — 1997

Dolores (Lola) Bindel Dolores (Lola) Bindel Greensboro/Winston-Salem, North Carolina Area Details
Dolores (Lola) Bindel's NCO Customer Management, Inc. Experience September 2010 - March 2011
Job Benefit Ayalist at MOUNTAIN, LTD.
Industry Performing Arts
Experience
Carolina Placement, Inc   July 2010 - Present
MOUNTAIN, LTD.   September 2011 - January 2012
US Airways  March 2011 - August 2011
NCO Customer Management, Inc.   September 2010 - March 2011
Pacific Grove Unified School District  February 2007 - August 2010
Monterey Peninsula Unified School District  March 2004 - February 2007

Education
Monterey Peninsula College   2004 — 2010
Child Development, ASL, Theater & Dance

Lissette Barrios Lissette Barrios Guatemala area Details
Lissette Barrios's NCO Customer Management, Inc. Experience October 2011 - March 2012
Job Human Capital Manager Interactúa Móvil
Industry Human Resources
Experience
Interactua Movil   January 2015 - Present
Widefense   January 2015 - Present
Haven Capital   January 2015 - Present
WAU MOVIL  March 2012 - August 2014
Mybestmeeting.com   February 2012 - November 2013
NCO Customer Management, Inc.   October 2011 - March 2012
Ernst & Young  January 2008 - July 2011

Skills
Recruitment/Retention, Employee Selection, Organizational..., Leadership Development, Training & Development, Perfomance Management, Employee Benefits, Compensation..., Labor Relations, Labor Management, Employee Relations, Conflict Management, Competence Management, HR Policies, Corporate Culture, Change Management, Performance Management, Recruiting, Personnel Management, Employee Training, Competency Management, HR Consulting, Talent Management, Employee Engagement, Organizational Design, Succession Planning, Administration, Talent Acquisition, Policy, HR Transformation, Assessment Center, Performance Appraisal

Education
Colegio Americano Guatemala

Universidad Rafael Landívar
Licenciatura, Psicologia Industrial & Organizacional

Amber Newgard Amber Newgard Minneapolis, Minnesota Details
Amber Newgard's NCO Customer Management, Inc. Experience February 2010 - June 2011
Job Talent Acquisition Recruiter at Verizon Wireless
Industry Wireless
Experience
Verizon Wireless  June 2011 - Present
NCO Customer Management, Inc.   February 2010 - June 2011
Mesaba Airlines  June 2006 - February 2010

Skills
Internships, Community Outreach, Hiring, Employee Relations, PeopleSoft, Applicant Tracking..., Interviewing, Employer Branding, Career Pathing, Presentations, Employer Panels, Time Management, Partner Relationships, Strategic Planning, Requisition Management, High Volume Staffing, On-site Staffing, Hard to Fill Positions, Staffing Processes, Global Talent..., Full-life Cycle..., Recruiting, Interviews, Taleo, Training, Human Resources, Internet Recruiting, College Recruiting, New Hire Orientations, Talent Acquisition, Benefits Administration, Resume Writing, Temporary Placement, FMLA, Job Fairs, Onboarding, Behavioral Interviewing

Education
The University of North Dakota   2001 — 2005
B.A., Psychology

University of the Sunshine Coast   2004 — 2004
Psychology, Sociology

Eric MacPherson Eric MacPherson Buffalo/Niagara, New York Area Details
Eric MacPherson's NCO Customer Management, Inc. Experience August 2011 - August 2012
Job Attended University at Buffalo
Industry Graphic Design
Experience
Mighty Taco Inc  August 2012 - November 2013
NCO Customer Management, Inc.   August 2011 - August 2012

Skills
Adobe Creative Suites, Sculpture

Education
Unversity at buffalo   2013 — 2015
Bachelor of Fine Arts (B.F.A.), Communication and Design, 3.268

Jamestown Community College   2005 — 2007
Associate's Degree, Fine and Studio Arts

Alyssa McCoy Alyssa McCoy Houston, Texas Details
Alyssa McCoy's NCO Customer Management, Inc. Experience October 2013 - March 2015
Job Administrative Assistant at Alga Processing
Industry Marketing and Advertising
Experience
ALGA PROCESSING LLC   February 2015 - Present
McCoy's Web   August 2014 - Present
NCO Customer Management, Inc.   October 2013 - March 2015
E-excel Home health   January 2014 - October 2014
Martin Elementary school  November 2012 - May 2013
Private Owner  January 2009 - November 2012

Skills
Marketing, Creative Strategy, Advertising, Creative Direction, Social Media, Survey Research, Event Planning, Customer Service, SAP, Event Management, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Outlook

Education
Lamar University   2009 — 2014
communication advertising and business marketing

Victoria Graham Victoria Graham Houston, Texas Details
Victoria Graham's NCO Customer Management, Inc. Experience November 2008 - June 2012
Job Director of Training
Industry Outsourcing/Offshoring
Experience
United Recovery Systems LP  August 2014 - Present
APAC Customer Services  June 2012 - May 2014
NCO Customer Management, Inc.   November 2008 - June 2012
Dell  February 2008 - October 2008
Dell  June 1999 - October 2008
AGLCC   2007 - 2008
Out Youth  2003 - 2008
Human Rights Campaign  2003 - 2008
HRC Austin   2005 - 2007
First USA Bank  1997 - 1999

Skills
Instructional Design, Performance Consulting, ADDIE, Leadership Development, Deployment, E-learning, Blended Learning, Adult Education, Organizational..., Training Delivery, Talent Management, Coaching, Instructor-led Training, Succession Planning, Captivate, Needs Analysis, Performance Management, Change Management, Human Performance, Instructional Technology, Blended Learning..., Learning Management, Curriculum Design, Distance Learning, Employee Engagement, Organizational..., E-learning Development, ILT, Workplace Learning, Learning Technology, Online Training, Classroom Instruction, Curriculum Development, Web-based Training, Team Building, Organizational Learning, Learning Solutions, Emotional Intelligence, 360 Feedback, Organizational Design, Strategic Planning, MBTI, Personal Development, Culture Change, Educational Technology, BPO, Call Centers, E-Learning, Leadership, Outsourcing

Education
American InterContinental University   2007 — 2009
Master of Business Administration (M.B.A.), Organizational Psychology & International Business

American InterContinental University   2005 — 2007
Bachelor of Arts (B.A.), Project Management

Sharon M Armour Sharon M Armour Yuma, Arizona Area Details
Sharon M Armour's NCO Customer Management, Inc. Experience November 2006 - May 2010
Job Quality Assurance/Leadership Development Manager
Industry Telecommunications
Experience
NCO Customer Management, Inc.   November 2006 - May 2010
NCO Customer Management, Inc.   November 2006 - May 2010
NCO Customer Management, Inc.   November 2006 - May 2010
Quantum Learning Network  February 1997 - May 2005

Skills
Team Building, Leadership Development, Call Centers, Strategic Planning, Management, Program Management, Project Management, Training, Customer Service, Quality Assurance

Education
Palomar College
Associate, Science, RN

Nagendra Pal Kaur Nagendra Pal Kaur Vancouver, Canada Area Details
Nagendra Pal Kaur's NCO Customer Management, Inc. Experience September 2005 - October 2009
Job Masters in Computer Applications
Industry Retail
Experience
Best Buy Canada  October 2009 - Present
NCO Customer Management, Inc.   September 2005 - October 2009

Education
Punjabi University   2008 — 2009
Master of Computer Applications (MCA), Computer Science

GCG 11   1994 — 1997
Bachelors in Science, Maths, Physics, Chemistry

Joseph Tovar Joseph Tovar San Antonio, Texas Area Details
Joseph Tovar's NCO Customer Management, Inc. Experience June 2001 - June 2005
Job Retail Professional
Industry Consumer Goods
Experience
Cycle Gear Inc.  July 2012 - April 2014
The Home Depot  September 2009 - June 2012
CROSSMARK  January 2006 - August 2009
NCO Customer Management, Inc.   June 2001 - June 2005

Skills
Merchandising, Retail, Income Statement, Inventory Management, Customer Satisfaction, Team Building, Performance Management, Sales Management, Profit, Operations Management, Customer Service, Store Management, Leadership Development, Forecasting, Sales, Coaching, Process Scheduler, Strategic Planning, Talent Management, Team Leadership, Management, Leadership, Training, Business Planning, Sales Operations, Budgets, Business Strategy, POS, Inventory Control, Customer Retention, Purchasing, Retail Sales, Visual Merchandising, Loss Prevention

Education
The University of Texas at San Antonio   2001 — 2001
Paralegal Certification

Tracy L. Ward Tracy L. Ward Greensboro/Winston-Salem, North Carolina Area Details
Tracy L. Ward's NCO Customer Management, Inc. Experience September 2005 - September 2006
Job Director, Recruitment & Retention/Business Consultant/ Recruitment Model Design & Financial Literacy
Industry Human Resources
Experience
Windham Professionals, Inc.   December 2014 - Present
Money Management and Business Solutions, LLC   August 2014 - Present
Expert Global Solutions  June 2012 - July 2014
NCO Financial Systems, Inc.   June 2008 - June 2012
NCO Financial Systems, Inc.   July 2007 - June 2008
NCO Financial Systems  September 2006 - July 2007
NCO Customer Management, Inc.   September 2005 - September 2006
NCO Customer Management, Inc.   April 2005 - September 2005
NCO Customer Management, Inc.   March 2004 - April 2005
Horizon Mental Health Managment, Inc.   May 2001 - October 2003

Skills
Program Management, Talent Management, Vendor Management, Leadership, Performance Management, Applicant Tracking..., Recruiting, Interviews, Call Center, Human Resources, Management, Leadership Development, Employee Relations, Team Building, Coaching, Training, Customer Retention, Onboarding, Background Checks, Process Improvement, Organizational..., Change Management, Talent Acquisition, Employee Engagement, Personnel Management, Outsourcing, HR Policies, Employee Training, Succession Planning, Career Counseling, Sales, Hiring, New Hire Orientations, Sourcing, HR Consulting, HRIS, Call Centers, Conflict Resolution, Temporary Placement, College Recruiting, Resume Writing, Career Development, Workforce Planning, Strategy, Strategic Planning, CRM, Team Leadership

Education
East Carolina University   1999 — 2001
Master's Degree, Rehabilitation Counseling

Averett University   1998 — 1999
Graduate Studies: Master, Business Administration Program

Winston-Salem State University   1989 — 1993
Bachelor of Science

NCHS-East   1985 — 1989
High School

Andrew Gow Andrew Gow Toronto, Canada Area Details
Andrew Gow's NCO Customer Management, Inc. Experience October 2009 - October 2011
Job Senior Manager, Strategic Insights and Performance Analytics at RBC
Industry Financial Services
Experience
RBC  June 2015 - Present
RBC  November 2011 - June 2015
NCO Customer Management, Inc.   October 2009 - October 2011
eBay  June 2007 - August 2009
NCO Group  December 2002 - June 2007

Education
Saint Mary's University   1997 — 2001
Commerce, Finance, Computer Information Systems

Carlos Amaya III Carlos Amaya III Houston, Texas Area Details
Carlos Amaya III's NCO Customer Management, Inc. Experience January 2006 - January 2008
Job Managing Partner, TE Management, President at http://www.MiApartamentoHoy.com
Industry Online Media
Experience
TE Management   January 2009 - Present
Consumer Automotive   October 2007 - Present
NCO Customer Management, Inc.   January 2006 - January 2008

Education
The University of Texas at Austin

Jamie Troidl, MBA, SPHR, CCP Jamie Troidl, MBA, SPHR, CCP Buffalo/Niagara, New York Area Details
Jamie Troidl, MBA, SPHR, CCP's NCO Customer Management, Inc. Experience May 2004 - September 2013
Job Manager, Compensation at Delaware North Companies
Industry Outsourcing/Offshoring
Experience
Delaware North Companies  September 2013 - Present
NCO Customer Management, Inc.   May 2004 - September 2013
M&T Bank  June 2003 - May 2004
Tops Markets  March 1998 - June 2003

Skills
Deferred Compensation, HRIS, Onboarding, Employee Benefits, Job Analysis, HR Policies, Job Evaluation, Performance Management, Succession Planning, Human Resources, Employee Engagement, Talent Management, Payroll, Job Descriptions, Employee Relations, Benefits Administration, Vendor Management, Compensation, Benefits, EEO compliance, Affirmative Action, Executive Pay, PeopleSoft, Talent Acquisition, Recruiting, Incentive Programs, Base Pay Administration, Annual Reviews, Strategic Planning, Business Strategy, Mergers & Acquisitions, Time Management, Applicant Tracking..., Defined Contribution, Career Development, Employee Training, Financial Analysis, Affirmative Action..., Leadership, FMLA, Personnel Management

Education
State University of New York at Buffalo   2010 — 2013
MBA, Business Administration

University at Buffalo   1995 — 1998
Business, Human Resources and Finance

Miriam Ambrosy Miriam Ambrosy Vancouver, Canada Area Details
Miriam Ambrosy's NCO Customer Management, Inc. Experience April 2003 - April 2009
Job Marketing Coordinator at KLN Klein Product Development
Industry Executive Office
Experience
KLN Klein Product Development   2011 - Present
Splashdown Waterparks  May 2011 - September 2011
NCO Customer Management, Inc.   April 2003 - April 2009
Abbotsford Campus   1995 - 1999

Skills
Graphics, Spanish, Program Management, Microsoft Office, Customer Service, Customer Relations, Budgeting, Strategic Planning, Public Relations, Online Marketing, Writing, Problem Solving, Research, Business Analysis, Photoshop, Editing, Process Improvement, Coaching, Wordpress, Sales Management, Call Center, Change Management, Event Management, Marketing Strategy, Windows, Advertising, Event Planning, Promotions, Business Process...

Education
Vancouver Film School   2002 — 2003
Diploma, Multimedia Graphic Design

Universidad Mariano Gálvez
Bachelor in Bussines Administration, Marketing

Nicholas Cheramie Nicholas Cheramie Norfolk, Virginia Area Details
Nicholas Cheramie's NCO Customer Management, Inc. Experience 2009 - Present
Job Flight instructor, ground school instructor/coordinator, office manager at Curtis eads/lear Stevens flight academy
Industry Outsourcing/Offshoring
Experience
NCO Customer Management, Inc.   2009 - Present
Curtis eads/lear Stevens flight academy   2008 - Present
Sprint  2006 - 2008

Education
Franklin University   2003 — 2004
Aviation, Learning/ teaching principles basic and advanced

Delta airlines aviation academy   2000 — 2003
Aviation

Northern Kentucky University   1998 — 2001
Psychology, English, sociology, political science

Sportys' flight education   1999 — 2000
Basic aerodynamic principles, private pilot studies

Phil Lisak Phil Lisak Yuma, Arizona Area Details
Phil Lisak's NCO Customer Management, Inc. Experience January 2009 - March 2010
Job Customer Service Advocate at Convey Health Solutions
Industry Telecommunications
Experience
Convey Health Solutions  October 2014 - Present
Desert Sands Medical Office   September 2013 - Present
Renzenberger, Inc.   November 2010 - October 2011
NCO Customer Management, Inc.   January 2009 - March 2010
NCO Customer Management   August 2008 - January 2009

Skills
Call Centers, Customer Service, Customer Satisfaction, Leadership, Operations Management, Process Improvement, Coaching, Quality Assurance, Software Documentation, Training, Customer Experience, Troubleshooting, Team Leadership, Team Building, Workforce Management, Vendor Management, Outlook, Quality Management, Six Sigma, Process Scheduler, HIPAA, Social Media..., Social Media Outreach, Healthcare Management, Healthcare Compliance

Education
Ashford University   2012 — 2015
Bachelor of Arts (B.A.), Health Care Administration

Ashford University   2012 — 2015
Bachelor's degree, Health/Health Care Administration/Management

CARLETTA JUDD CARLETTA JUDD Greensboro, North Carolina Details
CARLETTA JUDD's NCO Customer Management, Inc. Experience September 2005 - May 2012
Job Paralegal
Industry Legal Services
Experience
The Richardson Law Group, PLLC   January 2015 - April 2015
NCO Customer Management, Inc.   September 2005 - May 2012
Olsteen Staffing Services   February 1999 - August 2004

Skills
Management, Customer Service, Call Centers, Customer Satisfaction, Research, Leadership Development, Team Building, Oral & Written..., Process Improvement, Outlook, Digital Imaging, Leadership, Training, Employee Relations, Research & Development, Computer skills: Word,..., Legal Research Skills, Time Management, Legal Writing, Legal Ethics &..., Legal Documents, Continuing Legal..., Strategic Planning, Public Speaking, Microsoft Office

Education
Guilford Technical Community College   2013 — 2015
Associate in Applied Science, Paralegal Technology, 3.7 GPA

North Carolina Central University   1971 — 1974
Bachelor of Arts (B.A.), Political Science/ Public Administration, 2.994

DeAndre Bond DeAndre Bond Norfolk, Virginia Area Details
DeAndre Bond's NCO Customer Management, Inc. Experience February 2008 - March 2010
Job
Industry Marketing and Advertising
Experience
O&S Research   June 2010 - February 2011
NCO Customer Management, Inc.   February 2008 - March 2010
U.S. Department of State   August 2005 - December 2005

Education
Hampton University   2002 — 2008
BS, Marketing

Dillin Sathan Dillin Sathan Vancouver, Canada Area Details
Dillin Sathan's NCO Customer Management, Inc. Experience January 2006 - June 2006
Job Revenue Audit Associate at Host
Industry Food & Beverages
Experience
Host International of Canada   November 2007 - December 2011
NCO Customer Management, Inc.   January 2006 - June 2006

Skills
Budgets, Payroll

Education
Langara College   2009 — 2012
CGA student

Vancouver Community College   2006 — 2007
Diploma, Financial Management

British Columbia Institute of Technology   2005 — 2006
Financial Management, Accounting

Gladys E. Ortiz Gladys E. Ortiz Vancouver, Canada Area Details
Gladys E. Ortiz's NCO Customer Management, Inc. Experience June 2003 - November 2007
Job Servicios para el individuo y la familia Profesional
Industry Individual & Family Services
Experience
Wesgar Industries   March 2008 - June 2010
NCO Customer Management, Inc.   June 2003 - November 2007

Education
   2010 — 2010
Trained Human Service Worker, Social work, community, multiculturalism, diversity

Pacific Immigrant Resources Society, Vancouver BC   2006 — 2006
Community Facilitator, Social work, community, multiculturalism, diversity

Bolivariana Pontifical University, Medellín, Colombia   1998 — 2000
Master Degree: Development and Community Participation, Sociology, social work, community

Antioquia University, Medellín, Colombia   1978 — 1981
Nutritionist and Dietitian, Nutrition, dietetics, biology, anatomy

Margarita Villasenor Margarita Villasenor Yuma, Arizona Area Details
Margarita Villasenor's NCO Customer Management, Inc. Experience November 2008 - May 2010
Job Student at Northern Arizona University
Industry Business Supplies and Equipment
Experience
Chipotle Mexican Grill  April 2012 - June 2014
SOS Employment Group, now Elwood Staffing  August 2011 - January 2012
Hunter Employment Services   January 2011 - April 2011
NCO Customer Management, Inc.   November 2008 - May 2010

Skills
Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Excel, Sales, Public Speaking, Marketing, Event Planning, Social Media, Teamwork, Time Management, Leadership, Event Management, Team Leadership, Inventory Management, Marketing Strategy, Team Building

Education
Northern Arizona University   2011 — 2013
Bachelor's Degree, Business Administration and Management, General

Arizona Western College   2008 — 2010
Associate's Degree, Business/Commerce, General

Stephen Kidder Stephen Kidder Greensboro/Winston-Salem, North Carolina Area Details
Stephen Kidder's NCO Customer Management, Inc. Experience September 2006 - Present
Job General Manager at NCO Customer Management, Inc.
Industry Outsourcing/Offshoring
Experience
NCO Customer Management, Inc.   September 2006 - Present

Education
State University of New York College at Potsdam   1987 — 1991
BA, Economics

Kevin Murphy Nco Kevin Murphy Nco Columbus, Ohio Area Details
Kevin Murphy Nco's NCO Customer Management, Inc. Experience
Job Operations Supervisor at NCO Customer Management, Inc.
Industry Outsourcing/Offshoring
Experience
NCO Customer Management, Inc.  

Skills
Outsourcing, Workforce Management, Process Improvement, Call Centers, Customer Satisfaction, Operations Management, Call Center, BPO, Call Center Development

Education
Ohio Dominican University   2007 — 2011
Bachelor of Science (B.S.), Business Administration, Management and Operations, 3.0

James Battick James Battick Miami/Fort Lauderdale Area Details
James Battick's NCO Customer Management, Inc. Experience October 2007 - June 2012
Job Director of Ops at NCO Customer Management, Inc.
Industry Outsourcing/Offshoring
Experience
NCO Customer Management, Inc.   October 2007 - June 2012
NCO Group  2005 - 2007
T-Mobile  2000 - 2004
T-Mobile  1998 - 2000

Skills
Quality Assurance, Operations Management, Program Management, Process Improvement, Management, Leadership, Training, Call Centers, Project Planning, Coaching, Customer Service, Start-ups, ITIL, Outsourcing, Vendor Management, Performance Management, Business Process..., Team Leadership

Education
Florida Atlantic University

Michelle Cordiak Michelle Cordiak Cleveland, Ohio Details
Michelle Cordiak's NCO Customer Management, Inc. Experience July 1997 - June 2014
Job Sr Manager Eligibility at Hospital Referral Services
Industry Hospital & Health Care
Experience
Hospital Referral Services   June 2014 - Present
NCO Customer Management, Inc.   July 1997 - June 2014
MetroHealth Medical Center  July 1990 - June 1997

Skills
Strategic Planning, Team Building, Process Improvement, Vendor Management, P&L Management, Account Management, Revenue Cycle, Performance Improvement, EMR, Medicare, Customer Service, Hospitals, Healthcare, HIPAA, Healthcare Management, Managed Care

Education
Lakeland Community College   1987 — 1997
Business Associates in Business, Business Administration and Management, General

Angela Longpre Angela Longpre Virginia Beach, Virginia Details
Angela Longpre's NCO Customer Management, Inc. Experience May 2011 - Present
Job Executive Assistant at NCO Customer Management, Inc.
Industry Outsourcing/Offshoring
Experience
NCO Customer Management, Inc.   May 2011 - Present
Financing Alternatives, Inc   June 2004 - October 2007
Gateway  February 2000 - April 2004

Skills
Call Center, Data Entry, Outlook, Customer Service, PeopleSoft, Employee Relations, Access, Workforce Management, Microsoft Excel, Benefits Administration, Taleo

Education
Plymouth State University   1995 — 1999

Newmarket Jr.Sr. High School   1991 — 1995

Charles I. Mumford Charles I. Mumford Greensboro, North Carolina Details
Charles I. Mumford's NCO Customer Management, Inc. Experience September 2002 - June 2012
Job Experienced in Office Administration, Nonprofit, Hospitality and Customer Service
Industry Nonprofit Organization Management
Experience
Carolina Biological Supply Company  April 2015 - Present
ARAMARK Refreshment Services  November 2014 - April 2015
Ralph Lauren  August 2013 - September 2014
NCO Customer Management, Inc.   September 2002 - June 2012
Wyndham Worldwide  January 1998 - July 2001
Armstrong-Berger, Landscape Architects   April 1994 - November 1997
Central Dallas Association   October 1983 - June 1991

Skills
Customer Service, Data Entry, Medical Admissions..., Medical Transcription, Process Scheduler, Call Center, Employee Relations, Customer Service Email, Live Chat, Microsoft Office, Bookkeeping, Event Planning, Animal Welfare, Volunteering

Education
Guilford Technical Community College   2013 — 2017
Associate (pending), Paralegal

Stenographic Institute of Texas   1976 — 1978
2 years of study including Business Law, Court Reporting

Vietnam Era Veteran - Honorable Discharge   1971 — 1975
Administrative Specialist, Administrative Specialsit, Sergeant (E-4)

Ragsdale High School   1969 — 1971
High School Diploma

Jermain Kirby Jermain Kirby Spring, Texas Details
Jermain Kirby's NCO Customer Management, Inc. Experience 2011 - 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
NCO Customer Management, Inc.   2011 - 2012
Kohl's Department Stores  October 2010 - February 2011
Meador Staffing Services  March 2007 - February 2009

Skills
Customer Service, Data Entry, Organization, Problem Solving, Reliability, Always Punctual, Communication, Windows 7, Microsoft Office, Computer Proficiency

Education
Klein Collins High School   2003 — 2006

Sam Houston State University

Henry Benson Henry Benson Chicago, Illinois Details
Henry Benson's NCO Customer Management, Inc. Experience 2007 - 2009
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
NCO Customer Management, Inc.   2007 - 2009

Skills
oil changes, brakes, tune ups, type 35 wpm

Education
Lincoln College of Technology-Melrose Park   2010 — 2012
Associate of Science (A.S.), Automotive Engineering Technology/Technician

Donald Quick Donald Quick Greensboro/Winston-Salem, North Carolina Area Details
Donald Quick's NCO Customer Management, Inc. Experience May 2003 - August 2012
Job Customer Service Trainer at NCO Customer Management, Inc.
Industry Consumer Services
Experience
Blue Cross and Blue Shield of North Carolina  August 2014 - Present
NCO Customer Management, Inc.   May 2003 - August 2012

Skills
Customer Escalation..., Customer Service..., Microsoft Word, Customer Service, Face-to-face Training, Customer Satisfaction, Training, Call Centers, Data Entry, Troubleshooting, IEX Total View, Problem Solving, Microsoft Excel

Education
Guilford Technical Community College   2013 — 2014
Computer and Information Sciences and Support Services, 3.75

Similar Companies