NCO Financial
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NCO Financial Employees
NCO Financial December 2014 - Present
Eastern Shore Community College January 2011 - May 2011
McDonald's Corporation June 2006 - January 2008
Perdue Farms January 2000 - September 2007
Movie Gallery May 2004 - January 2005
Skills
Help Desk Support, Windows 7, Computer Repair, Troubleshooting, Customer Service, Leadership, Visio, Computer Hardware, XP, Windows XP, Access, Operating Systems, System Administration, Technical Support, Public Speaking, Software Installation, Microsoft Excel
Education
Norfolk State University 2011 — 2014
Management Information Systems, General
Eastern Shore Community College
Associate of Applied Science
Eastern Shore Community College 2008 — 2010
Certificate, Information Technology
Northampton High School
Advanced Studies
Greenaway Court Reporting, LLC May 2012 - Present
Greenaway Court Reporting, LLC January 2010 - Present
inVentiv Health 2013 - 2014
inVentiv Health 2013 - 2014
Reed Group August 2009 - December 2009
Computer Sciences Corporation (CSC) September 2006 - October 2008
Guardian Loan Company May 2005 - August 2006
NCO Financial January 2004 - December 2004
Skills
Knowledge of medical..., Familiarity with..., Trained regarding HIPAA..., Typing speed of 59 wpm..., Extensive telephone..., Familiar with all..., Excellent writing,..., Correspondence..., Proficient data entry..., Well-developed customer..., Reception duties, Knowledge of office..., Handle Confidential...
Education
Hudson Valley Community College
Associate's degree, Individual Studies with a concentration in Human Services
Hudson Valley Community College
Quality Management Inc. July 2015 - Present
Roeller's Custom Guitars 2010 - Present
Hastings Laboratories August 2013 - Present
Integrated Quality System Consulting. May 2014 - March 2015
Prise and Levier 2011 - 2014
United Portfolio Management November 2008 - 2012
United Recover Systems December 2006 - May 2008
NCO Financial Group March 2001 - December 2006
NCO Financial May 2005 - September 2005
Receivable Management Solutions December 2003 - December 2004
Skills
Collections, Oil Painting, Sculpture, Photography, Charcoal Art, Small Business, Management, Guitar, Pro Tools, Finance, Music, Leadership, Accounts Receivable, Studio Recording, Entertainment, Public Relations, Music Industry, Social Media, Advertising, Time Management, Recording, Retail, Facebook, Telecommunications, Negotiation, Analysis, Loans, Customer Retention, Social Networking, Microsoft Office, Customer Service
Education
University of Minnesota-Twin Cities 2014 — 2014
HACCP, Sanitation and Auditor Certification, HACCP, Pass
The College of St. Scholastica 1998 — 2000
Bachelor's degree, Biology, Microbiology, Anatomy and Physiology Emphises., 3.0 GPA
Inver Hills Community College Inver Grove 1996 — 2000
A.A, Liberal Arts
The College of St. Scholastica
B.A, Biology
Inver Hills Community College 1995 — 1998
AA and AS, EHS, and Liberal Arts
BTLS
A.S, Emergency Health Systems - EMT
State Farm January 2014 - June 2014
Ameriprise Financial Services, Inc. January 2013 - July 2013
Charles Schwab October 2011 - July 2012
Electrolux June 2010 - April 2011
McKesson November 2009 - June 2010
NCO Financial August 2008 - March 2009
Zappos.com December 2004 - November 2007
Skills
Call Centers, Troubleshooting, Training, Technical Support, Customer Service, Data Entry, Sales, Operating Systems, DNS, Invoicing, Microsoft Office, E-commerce, Coaching, Linux, Logistics, Communication, Microsoft Excel, Customer Satisfaction, Microsoft Word, Problem Solving, Social Networking, Leadership, Typing, Public Speaking, Editing, Marketing
Education
Atlantic Cape Community College 2000 — 2004
Some College, Business Administration
Middle Township High School 1988 — 1992
Diploma, General Studies
The Strategic Outsource Solution, Inc. March 2008 - Present
JSD Management Inc. d/b/a James, Stevens & Daniels December 2002 - Present
NCO Financial April 1999 - November 2002
Milliken & Michaels, Inc. February 1995 - April 1999
The Big Kahuna Nightclub May 1990 - December 1994
Skills
Credit, Credit Risk, Credit Analysis, Negotiation, Commercial Collections..., Team Motivator, Training Skills, ARM Expert, Mergers & Acquisitions..., Business Credit Expert, Leadership, Sales, B2B, Market Analysis, Collections, Training, Mergers, Management, Business Development, Team Building, Risk Management, Call Centers, Strategy, Analysis, Portfolio Management, Customer Service, Finance, Start-ups, Debt Settlement, Selling, Account Management, New Business Development, Strategic Planning, Operations Management, Executive Management, Forecasting, Process Improvement, Customer Retention, Marketing, Mergers & Acquisitions, Recruiting, Credit Cards, Financial Analysis, Coaching, Banking, Debt Management, Insurance, Business Strategy, Business Planning, Investments
Education
University of Pittsburgh 1983 — 1987
Architectural Studies
Gatehouse Realty August 2013 - Present
NCO Financial Systems September 2011 - December 2014
NCO Financial November 2008 - September 2011
Skills
Real Estate, Residential Homes, Buyer Representation, Seller Representation, Investment Properties, National Association of..., Real Estate Advisory..., Real Estate License, Real Estate Investment..., Real Estate Investor, Real Estate Financing, Business Analysis, Business Process..., Risk Management, Financial Services, Financial Analysis, Analysis, Personal Finance, Microsoft Office, Microsoft Excel, Management Consulting, Managerial Finance, Business Strategy, Team Building, Sales, Customer Service, Management, Marketing Strategy, Public Speaking, Leadership
Education
Charleston Southern University 2002 — 2008
MBA, Business Management
Health Net June 2015 - Present
Starfire Corporation April 2013 - June 2014
Manpower January 2008 - October 2008
Goodwill Industries January 2007 - May 2008
NCO Financial January 2005 - June 2007
Skills
Legal Research, Legal Writing, Litigation, Legal Assistance, Civil Litigation, Microsoft Word, Microsoft Office, Research, PowerPoint, Microsoft Excel, Family Law, Nonprofits, Management, Contract Negotiation, Supervisory Skills, Negotiation
Education
Mount Aloysius College 2013 — 2015
Criminology
Cambria-Rowe Business College-Johnstown 2011 — 2013
Associate's degree, Legal Assistant/Paralegal, 3.97 GPA
Lock Haven High School
The Urban League of Philadelphia April 2014 - Present
Non-Profit Organization January 2012 - October 2012
Nordstrom August 2011 - December 2011
Child Care Information Services 2007 - 2010
NCO - Financial 2005 - 2007
United Bank of Philadelphia 2003 - 2005
Skills
Customer Service, Accounting, Accounts Payable, Data Entry, Accounts Receivable, Invoicing, Spreadsheets, Outlook, Reconciliation
Education
Peirce College 2007 — 2010
BS, Accounting
Philidor Rx Services August 2015 - Present
Enterprise Rent-A-Car June 2015 - Present
Einstein Medical June 2014 - Present
Quest Diagnostics October 2007 - December 2012
NCO FINANCIAL December 2004 - September 2005
Express Scripts Inc July 2003 - December 2004
CONTEMPORARY STAFFING March 1996 - December 2004
Cingular Wireless August 1999 - August 2000
Skills
Outstanding Customer..., Integrity, Follow-up, Teamwork, Customer Experience, Data Entry, Fax, File Management, Filing, Call Center, Outlook, Customer Satisfaction, Spreadsheets, Administrative..., Software Documentation, Healthcare, Wordperfect, Research, Innovation, Quality Assurance, Clerical Skills, Multi Tasking, Work Well Independently, Team-oriented, Solution Focused, Accountability, Legal, Criminal Justice, Paralegals, Customer Service, Phone Etiquette, Microsoft Excel, Training, Community Outreach, Public Speaking, Leadership, Team Building
Education
Temple University 2009 — 2014
Bachelor of Arts (B.A.), Criminal Justice/Law Enforcement Administration, 3.2
Art institute of Philadelphia/Graphic Design 1996 — 1999
SPECIALIZED ASSOCIATES, VISUAL COMMUNICATION, 3.0
Lankenau Motivational High School 1987 — 1991
DIPLOMA, ACADEMICS, 3.5
The Alliance of SWMO December 2013 - Present
FRIENDS NRC February 2013 - Present
The Alliance of Southwest MO October 2011 - March 2015
NCO Financial October 2008 - May 2009
Downstream Casino Resort June 2008 - October 2008
Skills
Parent Communication, Early Childhood..., Child Advocacy, Organizational..., Project Coordination, Event Management, Community Outreach, Service Coordination, Microsoft Office, Public Speaking, Leadership, Management, Team Building, Time Management, Marketing, Public Relations, Budgets, Teaching
Education
Missouri Southern State University 2004 — 2008
Criminal Justice and Corrections
Lincoln High School 1999 — 2001
Advance Family and Sports Medicine September 2013 - Present
AeroTek January 2009 - September 2013
NCO Financial June 2011 - June 2012
Prologistix October 2007 - December 2008
Food Lion January 2004 - July 2007
Skills
Human Resources, Customer Service, Critical Thinking, Judgment, Timely Decision Making, Computer Proficiency, Communication Skills, Medical Terminology, Medical Office, Effective Leader, Organizational Skills, Microsoft Office Excel,..., Bookkeeping, Schedules, Medical Manager
Education
Everest University-South Orlando 2011 — 2013
Associate of Science (A.S.), Medical Insurance Specialist/Medical Biller
Natural Motion Institute of Hair Design 1997 — 1999
Cosmetology License, Cosmetology
Altus Global Trade Solutions March 2014 - Present
COFACE 2007 - 2014
NCO Financial 2004 - 2007
Newton & Associates 2002 - 2004
Milliken & Michaels 1997 - 2002
Education
Appalachian State University
Criminal Justice, Criminal Justice and Corrections
Watauga High
Take Charge America, Inc. November 2013 - Present
Newtown Community Development Corporation November 2012 - November 2013
Take Charge America, Inc. June 2009 - November 2012
NCO Financial October 2007 - June 2009
Freestand Financial December 2004 - September 2007
Pacific Coast mortgage December 2001 - December 2004
Healthcare Management Systems September 1997 - September 2000
Lahey Hospital & Medical Center September 1995 - September 1997
Beth Israel Deaconess Medical Center September 1990 - September 1995
Skills
Non-profits, Public Speaking, Credit Counseling, Supervisory Skills, Customer Service, Mortgage Industry, Real Estate Finance, Nonprofits, Mortgage Lending, Microsoft Excel, Leadership, Outlook, Team Building, Coaching, HUD, Community Outreach, Business Development, Budgets, Real Estate Economics, Leadership Development, Training, Call Centers, Investment Properties, Microsoft Office, Financial Analysis, PowerPoint, Time Management, Foreclosures, Debt Management, Loans, Credit, Employee Training, Customer Satisfaction, Team Leadership, Mortgage Banking, Financial Education, Affordable Housing, Banking, Loan Origination, Strategic Planning, Financial Services, Refinance, Real Estate, Insurance, Management, Finance, Supervisory Experience, Analysis, Customer Retention, Operations Management
Education
Embry-Riddle Aeronautical University 1982 — 1984
Aeronautics/Aviation/Aerospace Science and Technology, General
Community College of the Air Force 1981 — 1984
Professional Aeronautics, Aviation/Airway Management and Operations
One Take Wonder Music & Productions August 2013 - Present
AOS April 2013 - Present
AOS March 2012 - April 2013
Salvus TG, LLC October 2010 - March 2012
ISPN October 2009 - October 2010
NCO Financial March 2009 - October 2009
Skills
CCNA, Microsoft Certified..., MCITP, Microsoft Certified..., CompTIA, A+, Lync Server 2010, CCENT, Cisco Technologies, System Center, VMware, Active Directory, Network Security, Firewalls, VPN, Servers, Help Desk Support, Technical Support, Cisco Routers, Networking, Microsoft Exchange, Citrix, DHCP, Group Policy, Routers, VMware ESX
Education
University of Kansas 2013 — 2016
Bachelor of Science and Information Technology, Information Technology
Johnson County Community College 2008 — 2011
AAS, Information Technology
Stampede Presentation Products April 2015 - Present
Stampede Presentation Products March 2014 - April 2015
Real Estate Investor 2005 - 2015
Real Estate Investor 2005 - 2015
Ingram Micro May 2010 - March 2014
Ingram Micro November 2007 - May 2010
NCO Financial May 2006 - August 2007
Skills
Sales, Channel Partners, Solution Selling, Direct Sales, Account Management, Product Marketing, Strategic Partnerships, Marketing, Sales Process, Go-to-market Strategy, Channel, Channel Sales, Leadership, Demand Generation, Sales Management, Salesforce.com, Business Development, Product Management, New Business Development, SaaS, Partner Management, Mobile Communications, Resellers, Lead Generation, Cloud Computing, Sales Operations, Fortune 500, Competitive Analysis, Managed Services, Enterprise Software, B2B, asset tracking, Key Account Management, Microsoft Dynamics NAV, Connectivity, Digital Signage, Unified Communications, Touch Screens, Investment Properties, Rental Management
Education
Niagara University 2006 — 2007
MBA, Marketing
Niagara University 2001 — 2005
Bachelors, Marketing
St. Joseph's Collegiate Institute. 1997 — 2001
St. Andrews
St. Andrews
Commercial Insurance Consultants, Inc March 2013 - Present
Self Insurer's Association of the Niagara Frontier August 2011 - December 2013
Hillside Family of Agencies June 2010 - March 2013
People Inc August 2009 - June 2010
People Inc May 2006 - August 2009
NCO Financial August 2005 - May 2006
NCO Financial September 2004 - August 2005
Skills
Workers Compensation, Property & Casualty..., Claims Management, Human Resources, Non-profits, Risk Management, OSHA, Safety, Hazard Mitigation, Job Analysis, self insurance, Interviews, Nonprofits, Self-insured, Recruiting, Insurance, Policy, Training, FMLA, Claim, Employee Relations, Workers' Compensation..., Analysis, Accident, Personnel Management, Subrogation, Management, Proposal Writing, Contract Management, Vendor Management, Background Checks, Program Management, Investigation, Disability Insurance, Healthcare, Legal Liability, Leadership, Professional Liability, Commercial Insurance, Brokers
Education
Daemen College 2000 — 2004
Bachelor of Science, Business Administration
Immaculate Heart Central HS 1996 — 2000
Globe Union Inc., Montreal, Quebec January 2012 - Present
Globe Union Inc., Montreal, Quebec May 2011 - December 2011
Citi Financial, Montreal, Quebec January 2011 - April 2011
NCO Financial 2007 - 2009
Skills
Accounting, General Ledger, Accounts Payable, Financial Reporting, Account Reconciliation, Bookkeeping, Accounts Receivable, Tax, Journal Entries, Financial Accounting, Payroll, Customer Service, Finance, Microsoft Office, Cash Flow, Microsoft Excel, Internal Controls
Education
Concordia University 2007 — 2011
Bachelor of Commerce (B.Com.), Accounting
Dawson College 2004 — 2007
Diplôme d’Étude Collégiales (D.E.C), Commerce
Lendmark Financial Services February 2014 - Present
YP August 2012 - February 2013
Fleetcor LLC September 2011 - July 2012
Fleetcor LLC – NorcrossGA January 2011 - January 2012
NCO Financial February 2003 - August 2011
EditDelete January 2003 - January 2011
NCO Financial Systems February 2002 - June 2010
Fred Hannah & Associates January 2001 - January 2003
EditDelete January 2001 - January 2003
Skills
Management, Customer Service, Account Reconciliation, Coaching, Customer Retention, Inside Sales, Operations Management, Sales, Customer Satisfaction, Training, Strategy, Marketing, CRM, SaaS, Sales Management, Strategic Planning, Leadership
Education
Georgia Southern University 1995 — 2000
Bachelor of Science (B.S.), Hotel and Restuarant Management
Georgia Southern University 1995 — 2000
Bachelor of Science, Hospitality Management
Georgia Southern University
Bachelor of Science, Hospitality Management
Heritage High School
CityView Construction Management January 2010 - Present
NCO Financial August 2006 - February 2008
Education
Bryant and Stratton College 2008 — 2010
Human Resources Management and Services
Duke Energy Renewables LLC September 2015 - Present
Bank of America December 2011 - March 2015
Nco Financial December 2008 - October 2010
Convergys August 2007 - August 2008
Skills
JavaScript, Oracle Applications, Linux, Ping, Windows, Mac, Firefox, Internet Explorer, Apple Safari, Information Technology, Adaptability, Self-starter, Communication, Listening to customers, Assertiveness, Microsoft Office, Outlook, Conflict Resolution, Problem Solving, Analysis, Commercial Banking, Adobe Acrobat, Customer Service, Microsoft Word, Leadership, Team Building, Process Improvement, Retail, Troubleshooting, Databases, SQL, Teamwork, Technical Support, Routers, Testing, Windows 7, System Administration, Computer Hardware, Management
Education
ITT Technical Institute-Charlotte North 2014 — 2016
Bachelor's degree, Network and System Administration/Administrator
for NCO Group Inc March 2008 - January 2010
Major American Receivables Management BPO 2008 - 2010
NCO Financial 2008 - 2010
Taylor Corporation (Current Inc.) September 2005 - October 2007
2002 to 2005 for Current Inc September 2002 - September 2005
for Current Inc January 1999 - January 2002
Education
Colorado Technical University 2002 — 2005
Colorado Technical University
B.A, Information Technology & Project Mgmt.
University of Richmond, Jepson School of Leadership Studies January 2015 - Present
Kim Gower Consulting January 2014 - Present
Virginia State University June 2010 - January 2015
University of Richmond January 2013 - December 2014
Business Clarity LLC March 2001 - 2013
Virginia Commonwealth University August 2005 - July 2010
South Manitou LLC June 2001 - April 2005
Spring Arbor University January 2002 - January 2005
TeleSmart December 1998 - December 2000
NCO Financial 1993 - 1998
Skills
Higher Education, Research, Public Speaking, Leadership Development, Teaching, Microsoft Office, Event Planning, Non-profits, Customer Service, Organizational..., Strategic Planning, Social Media, PowerPoint, Data Analysis, Curriculum Development, Microsoft Excel, Qualitative Research, Curriculum Design, Program Development, Leadership, Nonprofits, Strategy, Staff Development, Management, Microsoft Word
Education
Virginia Commonwealth University 2006 — 2012
PhD, Management
University of Michigan-Flint 1993 — 1996
MBA
University of Michigan 1993 — 1995
MBA, Business
Michigan Technological University 1981 — 1986
BSBA, Business
Riverside Health System June 2015 - Present
PSA Healthcare April 2014 - Present
Children's Hospital of The King's Daughters March 2013 - October 2013
Healthnet Federal Services March 2010 - February 2011
NCO Financial May 2008 - January 2010
Wendy's August 2006 - May 2008
H&R Block November 2006 - April 2007
Zaxby's Franchising, Inc. December 2004 - April 2006
Skills
Healthcare, Microsoft Office, Customer Service, Hospitals, Microsoft Excel, Microsoft Word, Strategic Planning, PowerPoint, Healthcare Management, Clinical Research, Healthcare Information..., Nursing, Data Entry, Management, Software Documentation, Documentation, BLS, CPR Certified, Medical Terminology, Training, Medication..., Medicine
Education
ECPI College of Technology 2011 — 2012
LPN License, Nursing (LPN)
Thomas Nelson Community College 2006 — 2008
No degree, Pre-Nursing Studies
JEA January 2015 - Present
Safetouch Security Systems December 2013 - January 2015
JEA 2015 - 2015
JEA 2015 - 2015
Enhanced Recovery Company, LLC November 2012 - November 2013
McDonald's Corporation June 2011 - November 2012
Convergys September 2011 - February 2012
Dr. Johnny N Jada, MD Pediatrics December 2009 - June 2010
NCO Financial 2004 - 2006
Skills
Customer Service, Collections, Medical Assisting, Typing, 10 Key, Data Entry, OSHA Certified, Cpr Certified, Internet, Microsoft Word, Word Processing, Microsoft Office, Microsoft Excel, Fax, Cashiering, Customer Experience, Phone Etiquette, Filing, Telephone Skills, Time Management
Education
Concorde Career Institute-Jacksonville 2009 — 2009
Technical Diploma, Medical/Clinical Assistant
Terry Parker High School 1997 — 2001
High School, High School/Secondary Diplomas and Certificates
Massachusetts General Physicians Organization February 2012 - Present
Massachusetts General Physicians Organization 2009 - February 2012
NCO Financial December 2000 - December 2008
Roxbury Comprehensive Community Health Center 1995 - 1998
Skills
Revenue Cycle, Healthcare, Microsoft Office, Medical Billing, Process Improvement, Healthcare Management, Customer Service, Healthcare Information..., Outlook, Microsoft Excel, Organizational..., HIPAA, EHR, Hospitals, Access, Event Planning, Strategic Planning, Data Analysis, Healthcare Consulting, Medicare
Education
University of Massachusetts Boston 1994 — 1996
Bachelor of Arts, POLITICAL SCIENCE
Roxbury Community College 1992 — 1994
ASSOCIATES, POLITICAL SCIENCE
East Boston high school
East Boston high school
East Boston high school
Laurentian Bank Customer Service Representative And Underwriter analystManulife FinancialSeptember 2010 - July 2012
NCO Financial May 2009 - August 2010
Skills
Product Development, Strategic Planning, Entrepreneurship, Merchandising, New Business Development, Customer Service, Negotiation, Finance, Corporate Finance, Financial Analysis, Strategic Financial..., Business Strategy, Business Analysis, Financial Services, Financial Risk
Education
Concordia University 2010 — 2013
Bachelor in commerce (B.Comm), Finance
Popeyes Inc. December 2010 - May 2011
NCO Financial August 2003 - December 2006
Equifax June 2000 - February 2003
First North American National Bank January 1998 - May 2000
Skills
Databases, Visio, Access, Windows Server
Education
Georgia Southern University
SAP ERP ECC 6.0 Certification
Mercer University
Certified in Graduate Level C++ Object Oriented Design
United States International University
BS, Management Information Systems
Sherwin Williams October 2012 - April 2014
Enterprise Rent-A-Car October 2011 - May 2012
Sears Tele service January 2009 - October 2011
NCO Financial November 2006 - December 2008
Walmart June 2005 - November 2006
Skills
Microsoft Office, PowerPoint, Sales, 45 wpm, word,excel, powerpoint, Customer Service, Retail, Event Planning, Leadership, Management, Customer Satisfaction, Marketing, Merchandising, Sales Management, Public Relations, Telephone Skills, Microsoft Excel, Payroll, Microsoft Word, Inventory Management, Recruiting
Education
University of South Alabama 2006 — 2011
Bachelor of Science, Business Administration, General Management
University of South Alabama 2006 — 2011
B.S.B.A, Business Administration and Management, General
Bayer October 2014 - Present
All-Clad Metalcrafters April 2014 - October 2014
CVS Caremark Corporation October 2013 - March 2014
Citizens Bank January 2013 - March 2013
Novus Staffing Solutions September 2012 - October 2012
NCO Financial December 2010 - February 2012
PRC, LLC January 2010 - November 2010
PNC Bank February 2008 - October 2009
McKesson Automation October 2004 - February 2008
Skills
Human Resources, Screening, SDLC, Talent Management, Training, MS Project, Temporary Placement, Sourcing, Full-cycle Recruiting, High Volume Staffing, TALEO, Human Resource..., HR SMART, MICROSOFT PROJECT, Lotus Notes, AutoCAD, Customer Service, Project Management -..., MICROSOFT OFFICE 2010, BrassRing, Contingent Workforce..., Applicant Tracking..., Talent Acquisition, Onboarding, Interviews, Recruiting, New Hire Orientations, Management, Taleo
Education
New Horizons 2012 — 2012
Certification, Business Management
Geneva College 1996 — 1998
Bachelor's degree, Human Resources Management
CreateSpace September 2013 - Present
T-Mobile USA July 2012 - August 2013
Centura College February 2012 - July 2012
Select Health/ Office Team Staffing October 2011 - January 2012
Robertson Wendt Law Firm March 2011 - July 2011
ARS Rescue Rooter/Office Team Staffing April 2010 - March 2011
NCO Financial March 2009 - April 2010
Force Protection/Office Team Staffing October 2008 - January 2009
Hill Rom Company/ Office Team Staffing May 2008 - October 2008
Skills
Invoicing, Management, Software Documentation, Training, Customer Service, Call Centers, Microsoft Excel, Spreadsheets, Troubleshooting, Sales, Insurance, Research, Finance, Outlook, Analysis, Process Improvement, Customer Satisfaction, Microsoft Office, Time Management, Microsoft Word, Budgets, PowerPoint
Education
Ashford University
Bachelor of Arts, Finance
Alliance Data Retail Services June 2014 - February 2015
iQor August 2012 - May 2014
GC Services October 2011 - August 2012
NCO financial January 2007 - October 2011
Skills
Credit, Loss Mitigation, FDCPA, Call Center, Credit Cards, Skip Tracing, Credit Analysis, Loans, Mortgage Lending, Debt Management, Financial Services, Credit Risk, Payments, Mortgage Underwriting, Accounts Receivable, Consumer Lending, Mortgage Servicing
Education
westerville south high 1996 — 2000
High School Diploma, General Studies
The Ohio State University
DSH Enterprises August 2010 - Present
Hair Club for Men and Women January 2010 - Present
FIDELITY NATIONAL INFORMATION SERVICES January 2003 - September 2009
OCWEN FINANCIAL January 2001 - January 2003
NCO FINANCIAL January 1998 - January 2001
Skills
SDLC, Product Management, Leadership, SQL, Disaster Recovery, Process Engineering, Customer Service, IBM iSeries, Oracle, IVR, Microsoft Technologies, Business Case, Vendor Management, Process Improvement, PMP, Business Analysis, PMO, Telecommunications, Project Management
Education
George Mason University
Panther Expedited Services April 2012 - Present
Posh Talks January 2002 - Present
Laura Wowk Pottery January 2000 - Present
Revenue Group, Inc March 2005 - April 2012
NCO Financial January 2000 - March 2005
First Federal Credit May 1991 - January 2000
Credit Consultants, Inc May 1989 - May 1991
Watermark Restaurant September 1985 - May 1989
Skills
Public Speaking, Call Center, Microsoft Office, Negotiation, Customer Service, Account Management, New Business Development, Project Management, Sales, Team Building, Call Centers, Leadership, Strategic Planning, Management, Training, Budgets, Leadership Development, Coaching, Marketing Communications, Marketing, Marketing Strategy, Team Leadership, Business Development, Selling, Social Networking, Sales Management, Software Documentation, Time Management
Education
Kent State University
Architecture
Cannon Group May 2011 - Present
Zoombak January 2008 - August 2008
Zoombak January 2008 - August 2008
NCO Financial January 2004 - September 2007
NCO Financial Systems 2002 - 2007
NCO Financial September 2002 - October 2003
Comcast Business Communications April 2001 - September 2002
Comcast Business Communications 2001 - 2002
Concord EFS December 1998 - April 2001
Concord EFS 1998 - 2001
Skills
Telecommunications, Process Improvement, Training, Management, Integration, Quality Assurance, Business Analysis, Vendor Management, Call Center, Analysis, Budgets, Contract Negotiation, Business Intelligence, Databases, Program Management, Testing, Troubleshooting, Customer Oriented
Education
University of Pittsburgh 1993 — 1997
University of Pittsburgh
BS, with; Accounting and Business
Elford, Inc April 2015 - Present
The Lusk Group May 2013 - April 2015
NCO Financial October 2005 - May 2013
Fleet Interiors October 2003 - May 2013
Skills
Project Estimation, Contractors, Value Engineering, Construction Management, Project Management, MS Project, Contract Management, Project Planning, Subcontracting, Pre-construction, Change Orders, Project Delivery, Project Control, Project Coordination, Procurement, Process Scheduler, Contract Negotiation, Program Management, Project Accounting, Microsoft Project
Education
The Ohio State University 2011 — 2013
Bachelors of Science, Construction Systems Management
Columbus State Community College 1998 — 2011
Construction Management
The First Baptist Church of DC 2011 - 2011
2009 to 2010 June 2009 - July 2010
Verizon Wireless May 2006 - December 2008
Verizon Wireless May 2006 - December 2008
NCO Financial February 2004 - April 2006
2004 - 2006 February 2004 - April 2006
Education
Howard University 2010 — 2013
Howard University
Bachelors of Arts Degree, Philosophy
Howard University
Master's of Divinity, Religious Studies
Howard University
Yamazaki Gakuen University
AppliedCard Systems February 2005 - Present
NCO Financial April 2004 - February 2005
Skills
SQL, Microsoft Office, Microsoft SQL Server, Customer Service, Requirements Analysis, Team Leadership, Windows 7, Windows XP Pro, Windows 2000, Help Desk Support, Open Office, Lotus Notes, Active Directory, Troubleshooting, Windows Server, Technical Support, Computer Hardware, Servers, AS400 Administration
Education
Pennsylvania State University-Great Valley Graduate Center 2000 — 2002
Certification Degree, Client Server Programs
Computer Learning Center of Phila 1997 — 2000
Associate's degree, Computer and Information Sciences and Support Services
Community College of Philadelphia 1981 — 1984
Philadelphia Community College, Electrical, Electronic and Communications Engineering Technology/Technician
Beach Associates July 2005 - Present
NCO Financial August 1998 - July 2005
Education
University of Maryland College Park 1994 — 1998
Marketing, Bsuiness Development
Pre-Paid Legal Services, Inc April 2006 - Present
NCO Financial March 1998 - April 2006
Education
University of Oregon - Charles H. Lundquist College of Business 1971 — 1975
Nco Financial Accounts ManagerEncore RMI a Convergys companyMarch 2004 - September 2006
Education
Johnson County Community College 2001 — 2003
Corporate Staffing Services 2008 - Present
NCO Financial August 2006 - November 2007
Education
Penn State University 2001 — 2006
Bachelors, Finance
HSBC 2004 - Present
HSBC Auto Finance December 2003 - April 2004
NCO Financial 2001 - 2003
Education
Hampton University 1996 — 2000
Bachelor of Arts, Psychology
The Coca-Cola Company July 2014 - September 2014
WorldPay October 2010 - June 2013
IBM July 2006 - November 2009
NCO Financial February 2004 - July 2006
MCI February 2003 - October 2003
Sears Collection Center July 2000 - October 2002
Skills
Call Centers, Marketing, Sales, Credit Cards, Customer Service, Banking, Credit, Computer Hardware, Account Management, Payments, Telephone Skills, New Business Development, Teamwork, Advertising, Marketing Strategy, Management, Negotiation, Social Media Marketing, Microsoft Office, Strategic Planning, Business Analysis, Retail
Education
Georgia Perimeter College 1999 — 2001
Art
Dunwoody High School 1995 — 1999
High School Diploma
Wells Fargo August 2015 - Present
Wells Fargo June 2007 - Present
Wells Fargo March 2015 - July 2015
Wells Fargo July 2013 - March 2015
Wells Fargo November 2010 - July 2013
Wachovia, A Wells Fargo Company June 2007 - November 2010
NCO Financial April 2005 - April 2007
Skills
Microsoft Office, Risk Management, Innovation, Process Improvement, Diversity & Inclusion, Accounts Receivable, Leadership, Negotiation, Social Responsibility, Vendor Management, Employee Engagement, Management, Team Building, Analysis, Team Leadership, Banking, Customer Service, Quality Assurance, Mortgage Lending, Training, Software Documentation, Insurance, Auditing, Access, Credit, Call Centers
Education
Widener University School of Law 2013 — 2015
Master of Jurisprudence, Corporate and Business Law
Widener University School of Law 2013 — 2015
Graduate Certificate, Graduate Certificate Regulatory Analysis and Compliance
Wells Fargo Certified Regulatory Compliance Manager (CRCM) Prep Program
Jacksonville University 2010 — 2012
MBA, Finance and Accounting
Jacksonville University 2008 — 2010
BBA, Business Administration - Management
American Institute of Parlegal Studies
Paralegal Certificate, Legal Professions and Studies
Financial Freedom, a divison of CIT Bank, N.A. August 2015 - Present
Financial Freedom, a division of OneWest Bank August 2010 - Present
Gila Corporation August 2008 - July 2010
NCO Financial 2001 - 2008
Alltel Wireless 1998 - 2001
First USA 1995 - 1998
Skills
Credit, Loans, Banking, Mortgage Lending, Loss Mitigation, Financial Analysis, Call Centers, Mortgage Banking, Loan Servicing, Portfolio Management, Retail Banking, Process Improvement, Consumer Lending, Credit Cards, Mortgage Servicing, Risk Management
Education
Louisiana State University
No degree
Gordon & Weinberg, P.C. July 2008 - Present
Sprechman & Associates, P.A. June 2003 - January 2008
NCO Financial January 1995 - May 2003
Skills
Debt Settlement, Bankruptcy, Credit, Credit Cards, Skip Tracing, Call Center, Negotiation, Dispute Resolution, Legal Research, Customer Service, Loss Mitigation, Risk Management, Accounts Receivable
Education
State University of New York College at Fredonia 1979 — 1983
BA, Business Admin.
Altimari Properties August 2013 - Present
Coldwell Banker Hearthside 2009 - 2010
NCO Financial 2001 - 2003
Commonwealth Bank 1999 - 2001
Skills
First Time Home Buyers, Negotiation, Rentals, New Home Sales, Microsoft Office, Sales
Education
Community College of Philadelphia 2010 — 2012
Nursing Education
Bucks County Community College 1999 — 2002
Business Management
HUGO PARKER LLP September 2006 - Present
Chrisman Escrow October 2004 - August 2006
NCO Financial January 2002 - September 2004
Skills
Microsoft Excel, Software Documentation, Accounting, Accounts Payable, Accounts Receivable, Account Reconciliation, General Ledger, QuickBooks, Financial Reporting, Bookkeeping, Bank Reconciliation, Journal Entries, Expenses, Spreadsheets
Education
American Master Real Estate School
Chaffey College
Associates Degree; ABA, Business and Administration
Oceana High School
High School Diploma
Comprehensive Financial Planning and Wealth Management January 2008 - Present
Park Avenue Securities LLC PAS is an indirect, wholly owned subsidiary of The Guardian Life Ins. CO 2002 - 2008
NCO Financial August 1992 - December 2002
Skills
Wealth Management, Finance, Financial Services, Executive Management
Education
Pine Richland High School
Pine Richland High School
Certified Financial Planning Board of Standards, Inc.
CERTIFIED FINANCIAL PLANNER(TM), Comprehensive Financial Planning and Wealth Management
Fairleigh Dickenson University 2006 — 2009
CFP certificate completion, Comprehensive Financial Planning Certificate
The American College 2005 — 2006
CFP certificate requirements, Comprehensive Financial Planning
Shippensburg University of Pennsylvania 1987 — 1991
Economics / Public Financial Admin
Sprint Nextel December 2007 - March 2009
Net Span Group January 2007 - December 2007
NCO Financial October 2005 - December 2006
Rollins Inc March 2003 - March 2005
WorldCom Wireless October 2000 - December 2002
Education
Georgia Perimeter College
Associates Degree, Urban Studies
Aspen Marketing Group November 2013 - Present
Days Inn Hotel & Suites July 2013 - November 2013
ITT-Tech February 2010 - April 2010
ComputerTraining.com December 2005 - December 2009
NCO Financial June 2003 - October 2005
Mega Life and Health June 2000 - May 2003
MBNA America October 1994 - April 2000
Skills
16 years of call center..., Advanced computer..., Demonstrated ability of..., Recognized leadership..., Detail oriented and..., Ability to adapt and..., Successful in..., Superior communication..., Management, Training, Recruiting, Interviews, CRM, Resume Writing
Education
The Pennsylvania State University, University 1991 — 1997
Bachelors of Science, Biology/Vertebrae Physiology
Penn State University
Orasi Software December 2011 - Present
McKindred Group June 2010 - December 2011
American Express formally Harbor Payments October 2006 - December 2007
DeVry University April 2005 - October 2006
NCO Financial January 2004 - April 2005
Skills
PL/SQL, SQL, ASM
Education
Southern Polytechnic State University 2011 — 2011
Continuing Education, Oracle Certified Professional
DeVry University 2006 — 2010
Bachelor of Science, Computer Information Systems; Database Management
Southern Polytechnic to obtain 11g OCP
Bachelor of Science, Computer Information Systems; Database
Independent Consultant money management April 2012 - Present
Graystone Partners April 2010 - October 2010
Coface Collections March 2009 - April 2010
Evans Glass Company April 2008 - March 2009
NCO Financial March 1998 - April 2006
Dehen Collection Company October 1994 - March 1998
Dehen Knitting Company November 1975 - June 1994
Skills
Settlement, Executive Management, Training, Leadership, Skip Tracing, Credit, Credit Analysis, Debt Settlement, Accounts Receivable, Cash Flow, Payments, Credit Risk, Call Center, Assets Recovery, Risk Management, Invoicing, Account Reconciliation, Financial Analysis, Business Planning, Call Centers, Finance, Loans, Credit Cards, Sales, Debt Management, Management, Financial Services, Customer Service, Factoring, Financial Risk, Mergers & Acquisitions, Credit Management
Education
University of Oregon 1970 — 1975
BS, Marketing/Business Administration
Blue Shield Of California July 2014 - Present
LSI Title May 2012 - Present
Aerotek\Bank Of America September 2011 - February 2012
Aerotek/Bank Of America July 2011 - September 2011
Aerotek/Bank Of America May 2011 - July 2011
Home Loan Processor August 2010 - October 2010
HomEq Servicing April 2008 - August 2010
States Recovery December 2007 - April 2008
Ameriquest Mortgage Company January 2006 - May 2007
NCO Financial June 2005 - January 2006
Skills
Investments, Retirement Planning, Mutual Funds, Financial Analysis, Banking, Equities, Strategic Financial..., Portfolio Management, Financial Services, Credit, Wealth Management, Securities, Series 7, Retirement, Risk Management, Underwriting, Optics, Financial Planning, Loan Servicing, Loans, Loss Mitigation, Management, Mortgage Banking, Mortgage Lending, Refinance
Education
Portland State University 1993 — 1999
B.S, History
J. F. Kennedy Special Warfare Training Center & School 1995 — 1995
Diploma, Peace Studies and Conflict Resolution
Jesuit High School 1987 — 1991
Diploma, General Studies
State Farm Insurance August 2011 - Present
NCO Financial May 2000 - May 2011
Dept of the Treasury, Internal Revenue Service February 2010 - May 2010
Skills
Insurance
Education
Georgia State University - J. Mack Robinson College of Business 1994 — 1998
BBA, Finance
Allrisks LTD September 2014 - Present
America's Financial Trust May 2011 - Present
Care One Credit July 2009 - April 2011
National Fidelity Mortgage January 2005 - December 2008
NCO Financial March 2003 - September 2004
MCI WorldCom March 1997 - April 2002
Skills
Customer Relations, Consultative Selling, Cold Calling, Account Management, Sales Presentations, Credit, Customer Service, Sales Support, Coaching, Financial Analysis, Budgeting, Documentation, Microsoft Office, Time Management, Selling, Marketing, Sales Process, Sales Operations, Sales
Education
The Community College of Baltimore County 2011 — 2013
Business Administration
University of Baltimore
Business Administration, Management and Operations
Heritage - Crystal Clean August 2015 - Present
Atradius Collections February 2012 - Present
Avon October 2010 - Present
NCO Financial June 2006 - November 2010
Cb accounts May 2000 - May 2006
Skills
Sales
Education
Harper College
associates, associates of arts
Harper College
associates of art
Whole Foods Market October 2013 - Present
Adecco Group October 2012 - April 2013
NCO Financial October 2010 - August 2012
Clifton Savings Bank March 2010 - July 2010
Hudson City Savings Bank May 2007 - March 2010
Kelly Services August 2006 - May 2007
Skills
Credit, Credit Analysis, Skip Tracing, FDCPA, Debt Management, Call Center, Accounts Receivable, Credit Cards, Loans, Risk Management, Credit Risk, Call Centers
Education
Bergen Community College 2003 — 2004
Associates Degree, Hospitality management
Catholic Charities of Baltimore April 2007 - Present
NCO Financial June 2006 - April 2007
CIS Global January 2000 - June 2006
Education
Loyola College in Maryland 2005 — 2007
MBA, Finance and Accounting
Catonsville Community College 2002 — 2003
Addison Group March 2010 - Present
Addison Group January 2010 - Present
NCO Financial January 2007 - January 2008
NCO Financial Systems 2007 - 2008
Park Lawn January 2006 - January 2007
Education
University of Phoenix 2008 — 2011
Associates, Healthcare Administration
University of Phoenix
Associates of Arts Degree, Health Care Administration
Capital One September 2012 - Present
Capital One May 2012 - September 2012
HSBC Card Services September 2006 - May 2012
HSBC Card Services September 2010 - March 2011
HSBC Card Services March 2010 - September 2010
HSBC Card Services September 2009 - March 2010
Wells Fargo Bank January 2005 - January 2006
NCO FINANCIAL January 2003 - January 2005
WILSHIRE May 2003 - November 2003
Wells Fargo Bank January 2001 - January 2003
Skills
Credit, Risk Management, Credit Analysis, Credit Risk, Call Center, Banking, Customer Service, Credit Cards, Analysis, Call Centers, Finance, Process Improvement, Business Analysis, Loans
Education
Portland Community College
B.S, Business Administration; Information System
Property Management 2012 - Present
IMG Marketing Group 2002 - 2003
NCO Financial 2001 - 2002
Skills
Alternative Dispute..., Leadership Development, Office Administration, Collections, Property Management, Problem Solving, Inventory Management, Purchase Orders, Office Management, Management, Outlook, Sales, Travel Arrangements, Administrative..., Meeting Scheduling, Expenses, Petty Cash, Confidentiality, Expense Reports, Executive Support, Executive..., Heavy Calendaring, Audio Typing, High Level Of..., Customer Service, Microsoft Word, Training, Microsoft Excel, Data Entry
Education
Berdan Institute 2009 — 2009
Associate's degree, Medical/Clinical Assistant
Passaic Industry Council 1996 — 1998
Computer applications, Administrative Assistant and Secretarial Science, General
Aakron Line May 2010 - February 2014
NCO Financial February 2010 - April 2010
Pioneer Credit Recovery December 2008 - February 2010
Skills
Pre-press, Graphics, Photoshop
Education
School of Visual Arts 1986 — 1990
BFA, Graphic Design
Apria Healthcare March 2011 - Present
Praxair May 2007 - March 2011
NCO Financial April 2005 - May 2007
New Jersey Manufacturers Insurance Company September 2003 - March 2005
ICT Group April 1999 - November 2003
Skills
Microsoft Excel, Power...
Education
Bucks County Community College 2001 — 2005
Business Administration, Business Administration and Management, General, na
Bucks County Community College
Business Administration , Business Administration and Management, General