NCO Financial Group
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NCO Financial Group Employees
DeKalb Medical March 2012 - Present
DeKalb Medical March 2011 - March 2012
The Myers Group October 2007 - December 2010
NCO Financial Group October 2000 - February 2007
First North American National Bank January 1998 - October 2000
Independence Blue Cross September 1987 - December 1997
Skills
Call Center, Healthcare, HIPAA, Healthcare Management, Market Research, Management, Software Documentation, Recruiting, Analysis, Customer Satisfaction, Budgets, Call Centers, Customer Service, Process Improvement, Strategic Planning, Strategy
Education
Strayer University-Georgia 2012 — 2014
Bachelor's Degree, Business Administration, Management and Operations, 3.99
Temple University 1990 — 1995
BA, Broadcast Journalism
Quality Management Inc. July 2015 - Present
Roeller's Custom Guitars 2010 - Present
Hastings Laboratories August 2013 - Present
Integrated Quality System Consulting. May 2014 - March 2015
Prise and Levier 2011 - 2014
United Portfolio Management November 2008 - 2012
United Recover Systems December 2006 - May 2008
NCO Financial Group March 2001 - December 2006
NCO Financial May 2005 - September 2005
Receivable Management Solutions December 2003 - December 2004
Skills
Collections, Oil Painting, Sculpture, Photography, Charcoal Art, Small Business, Management, Guitar, Pro Tools, Finance, Music, Leadership, Accounts Receivable, Studio Recording, Entertainment, Public Relations, Music Industry, Social Media, Advertising, Time Management, Recording, Retail, Facebook, Telecommunications, Negotiation, Analysis, Loans, Customer Retention, Social Networking, Microsoft Office, Customer Service
Education
University of Minnesota-Twin Cities 2014 — 2014
HACCP, Sanitation and Auditor Certification, HACCP, Pass
The College of St. Scholastica 1998 — 2000
Bachelor's degree, Biology, Microbiology, Anatomy and Physiology Emphises., 3.0 GPA
Inver Hills Community College Inver Grove 1996 — 2000
A.A, Liberal Arts
The College of St. Scholastica
B.A, Biology
Inver Hills Community College 1995 — 1998
AA and AS, EHS, and Liberal Arts
BTLS
A.S, Emergency Health Systems - EMT
Life University October 2011 - Present
JC Penny Department store April 2011 - September 2011
NCO financial group March 2010 - October 2010
Alabama State University August 2007 - December 2009
Skills
Wellness, Nutrition, Headaches, Pain Management, Holistic Health, Neck Pain, Back Pain, Spine, Rehabilitation, Low Back Pain, Wellness Coaching, Nutritional Counseling, Injury, Musculoskeletal, Healing, Sciatica, Chronic Pain, Lifestyle
Education
Life University 2011 — 2015
Doctor of Chiropractic (D.C
Life University 2011 — 2014
DC, Chiropractic
Alabama State University 2007 — 2011
B.S, Biology
Spalding High School 2003 — 2007
High School Diploma
Finance March 2014 - Present
NCO Financial Group July 2008 - October 2009
Police and Fire Federal Credit Union June 2006 - September 2007
Skills
Investments, Customer Satisfaction, Retail Banking, Supervisory Experience, Supervisory Skills, Retail, Product Specialists, Entrepreneurship, Data Entry, Higher Education, Brand Ambassadors, Fixed Income, Portfolio Management, Equities, Mutual Funds, Team Leadership, Guerrilla Marketing, computer savvy, Film Production, marketing, Team Building, Social Media Marketing, Sales, Public Speaking, Marketing, Customer Service, Social Networking, Leadership, Microsoft Word, Strategic Planning, Management, Microsoft Office, Life Insurance, Public Relations, Coaching
Education
DeVry University 2010 — 2014
Bachelor, Finance
Community College of Philadelphia
Associate's degree, Business Courses
SeedSpark March 2014 - Present
Best Buy March 2007 - April 2014
NCO Financial Group September 2010 - September 2011
Skills
Troubleshooting, OS X, Windows 7, Computer Hardware, Microsoft Office, Laptops, Computer Repair, XP, Time Management, Digital Electronics, Soldering, Customer Service, Outlook, Sales, Teamwork, Retail, Technical Support, Apple Certified, Social Media, Event Planning, Software Installation, Oscilloscope, Computer Maintenance, Telephone Skills, Team Leadership, Microsoft Excel, Networking, iPhone, Hands-on Training, Visio, PowerPoint, Access, Printers, Windows Vista, Program Management, Security, Remote Desktop, Windows Server, Recruiting, Network Administration, DHCP, Windows XP, Microsoft Exchange, Help Desk Support, Ticketing Systems, iOS Devices, iOS
Education
ITT Technical Institute-Charlotte South 2013 — 2015
Bachelor of Technology (BTech), Electrical Engineering and Communications Technology
ITT Technical Institute-Charlotte South 2011 — 2013
Associate's degree, Electrical Engineering Technology
T-Mobile May 2013 - Present
iQor August 2011 - May 2013
NCO Financial Group January 2008 - September 2011
NCO Financial Group January 2010 - August 2010
NCO Financial Group July 2007 - January 2008
UPS Store May 2007 - July 2007
Eutaw Video and Games July 2001 - September 2004
Skills
Process Improvement, Quality Assurance, Management, Customer Service, Leadership, Sales, Training, Call Centers, Time Management, Troubleshooting
Education
Charleston Southern University
Pop Rocks, Inc April 2011 - Present
Cash Choice, Inc December 2009 - December 2010
NCO Financial Group October 2008 - December 2009
ASCAP April 2003 - March 2008
AT&T Law & Government Affairs January 2000 - January 2003
Arnall Golden & Gregory, LLP January 2000 - December 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, QuickBooks, Invoice Processing, Administrative..., Accounts Payable, Account Reconciliation, Accounts Receivable, Collections
Education
Clark Atlanta University
Bachelor of Science, Criminal Justice
NCO Financial Group October 2011 - Present
Advance Auto Parts June 2010 - July 2011
Sam's Club September 2008 - June 2010
Education
Niagara County Community College
Liberal Arts
Niagara Falls High School
Liberal Arts
Home - Looking For Work January 2010 - Present
NCO Financial Group July 2008 - January 2010
Skills
Microsoft Office, Technical Support, Wireless, Marketing, Budgets, Marketing Strategy, Sales, WordPress, System Administration, Leadership, Customer Service, New Business Development, Account Management, Vendor Management, Sales Management, Salesforce.com, Coaching, Public Speaking, Process Improvement, Management, Social Networking, Training, Telecommunications, Business Development, Software Documentation, Applicant Tracking..., Microsoft Excel, Event Planning, Customer Satisfaction, VoIP, Business Analysis, Change Management, Strategic Planning, Cross-functional Team..., Team Building, Program Management, Social Media Marketing, Recruiting, Troubleshooting, Project Management, Technical Recruiting, Customer Experience, Networking, CRM, Team Leadership, Talent Acquisition, Information Technology, Social Media
Education
MidAmerica Nazarene University 1978 — 1983
BA, Public Relations, Communications, Journalism, Marketing
Point Loma Nazarene University 1980 — 1981
BA, Public Relations
Shawnee Mission East 1975 — 1978
Diploma, College Prearatory
Gateway Mortgage Group, LLC May 2014 - Present
Gateway Mortgage Group May 2014 - December 2014
Caliber Home Loans November 2013 - May 2014
FirstTrust Financial, LLC dba Your Mortgage Broker February 2009 - November 2013
NCO Financial Group February 2008 - March 2009
EquiPoint Financial Network March 2005 - June 2008
Ameriquest Mortgage Co February 2003 - February 2005
Phoenix Eng. & Surveying January 2000 - January 2004
2003 - 2003Register Receipt Advertising January 2003 - December 2003
LTD2 Engineering & Surveying January 1997 - January 2000
Skills
Mortgage, Residential, Customer Service, FHA, Loans, VA, Mortgage Lending, Refinance, Purchase, Real Estate, First Time Home Buyers, Home, Credit, Short Sales, Investment Properties, Sales Management, Conventional, Referrals, Customer Relations, REO, USDA, Mortgage Banking, Loan Origination, Residential Mortgages, Commercial Mortgages, Reverse Mortgages, VA loans, HUD, Residential Homes, VA Loans
Education
MidAmerica Nazarene University 1997 — 1998
BA, Management and Human Relations
Thermo Fisher Scientific (Contractor through Adecco) March 2015 - Present
Radio Shack September 2014 - February 2015
NCO Financial Group October 2013 - February 2014
Aeria Games & Entertainment October 2009 - February 2014
ITT Technical Institute April 2013 - October 2013
Dial America June 2012 - December 2012
Subway May 2010 - June 2012
Career iNet August 2007 - April 2012
Thy Kingdom Is Come Ministries October 2007 - December 2010
Medrad September 2008 - July 2009
Skills
Web Design, Graphic Design, Adobe Creative Suite, Microsoft Word, Microsoft Office, Social Networking, Customer Service, HTML, Public Speaking, Newsletters, Graphics, Audacity, Protools, QuarkXPress, Audio Engineering, Video Editing, Pro Tools, Linux, Social Media, Java, Scala Infochannel..., Scala Infochannel..., Visual Basic, Windows software..., Visual Studio, C++, Database Development
Education
ITT Technical Institute-Pittsburgh 2013 — 2015
Associate - Specialized Technology, Software and Applications Development
Art Institute of Pittsburgh 2001 — 2006
Associate of Science, Interactive Media Design
SCOTIA BANK-SCOTIA DEALER ADVANTAGE 2014 - Present
NCO FINANCIAL GROUP 2014 - 2014
HSBC FINANCE 2012 - 2013
HSBC FINANCE 2011 - 2012
HSBC FINANCE 2007 - 2010
HSBC FINANCE 2004 - 2007
Skills
Customer Service, Collections, Negotiation, Customer Oriented, Problem Solving, Planning & Organizing..., Analytical Skills, Motivated self-starter, Loss Mitigation, Portfolio Management, Service client, Banque, Négociations, Entretiens, Analyse financière, Risque de crédit, Leadership, Finance, Crédit, Gestion de portefeuille, Gestion des risques, Change Management, Analyse de crédit, Management
Education
Toastmasters International-Club Olympia 2013 — 2014
Training in Communication and Leadership
Collège Maisonneuve 2013 — 2013
Introduction to Investigation Techniques
Ecole des métiers de l'informatique, du commerce et de l'administration 2013 — 2013
Microsoft Office Excel-Advanced
McGill University 2011 — 2011
English Grammar Writing, advanced
Satellite Tracking of People LLC August 2015 - Present
Whole Foods Market November 2014 - January 2015
O’Reilly Auto Parts June 2014 - November 2014
General Dynamic Information Technology September 2013 - April 2014
Pinnacle Staffing February 2013 - May 2013
NCO Financial Group September 2010 - November 2012
Telecommunication Solutions March 2008 - December 2008
CostSavers Telecom July 2004 - March 2008
Skills
Call Centers, Customer Satisfaction, Customer Service, Sales
Education
Lone Star College-CyFair 2015 — 2017
Associate of Arts and Sciences (AAS), Logistics, Materials, and Supply Chain Management
Texas School of Business 2009 — 2009
Computer Support Technician, Computer and Information Sciences and Support Services
The Craft Agency July 2013 - Present
Anesthesia Business Consultants December 2011 - July 2013
Northwest Tool & Machine August 2011 - December 2011
NCO Financial Group March 2011 - September 2011
Skills
Data Entry, Microsoft Excel, PowerPoint, Commercial Insurance, Customer Service, Microsoft Office, Typing, Scheduling, Facebook Marketing, Social Media Marketing
Education
Baker College of Jackson 2008 — 2010
Associate of Applied Science, Medical Administrative/Executive Assistant and Medical Secretary
Michigan Center Highschool 2000 — 2004
NCO Financial Group June 1996 - Present
OSI Collection Services, Inc. June 1996 - March 2008
Education
University of Phoenix
Bachelors, Business Accounting
University of Phoenix
Masters, Management
Mauk Consulting Inc 2010 - Present
Mauk Consulting Inc 2010 - Present
Mauk Consulting Inc 2010 - Present
NCO Group October 2003 - August 2010
NCO September 2003 - August 2010
NCO Financial Group September 2001 - October 2003
NCO Group October 2001 - September 2003
Skills
BPO, Workforce Management, Outsourcing, Vendor Management, Operations Management, Customer Experience, Customer Satisfaction, Inbound Marketing, Strategic Planning, Team Building, Leadership Development, Telecommunications, Coaching, Project Management, Performance Improvement, Six Sigma, Team Leadership, Talent Acquisition, Business Analysis, Avaya, People Development
Education
Rockhurst University 1984 — 1986
MBA, MBA
Road 2 Riches Records August 2013 - Present
NCO FINANCIAL GROUP June 2012 - May 2013
Primary Care Solutions Inc May 2010 - April 2011
2ND II NONE FOUNDATION May 2009 - August 2009
NEW-LITE LIVING CHOICES INC January 2007 - May 2009
VISIONS OF CARE INC January 2007 - February 2008
Kohl's Department Stores November 2005 - December 2006
CAROLINA WATER SYSTEMS May 2004 - August 2004
Skills
Audio Editing, Audio Mixing, Sound Mixing, Audio Engineering, Professional Audio, Video Production, Music Production, Mastering, Music Videos, Music Industry, Social Networking, Social Media, Social Media Marketing, Customer Service, Marketing, Radio, Microsoft Office
Education
Full Sail University 2010 — 2012
Bachelor of Science (BS), Audio Production
Colorado Technical University-Online 2009 — 2010
Associate’s Degree in General Studies, General Studies
Univera Healthcare May 2004 - Present
NCO Financial Group April 2000 - May 2004
Frontier Information Systems March 1999 - April 2000
Skills
HRIS, Business Intelligence, Business Analysis, Business Process..., Data Analysis, Cognos, Software Documentation, Microsoft Office, SharePoint, Access, Crystal Reports, Systems Analysis, Process Improvement, User Acceptance Testing, Gap Analysis, Employee Benefits, Human Resources, Performance Management, Analysis
Education
State University of New York College at Buffalo
Bachelor of Science (B.S.), Major in Business Management
Physicians and Tactical Healthcare Service January 2001 - Present
NCO Financial Group January 1999 - January 2001
Olsten Health Service January 1997 - January 1999
ECC Management Services January 1995 - January 1997
Skills
Windows, Analysis, HIPAA, Troubleshooting, Risk Assessment, Teamwork, Computer Hardware, Information Technology, Technical Support, Security, Claim, Microsoft Office, Customer Service
Education
Network Learning Institute 2013 — 2013
CompTIA A+ Certification
Drexel University 2006 — 2009
BS, Computer Security Technology
DRC Emergency Services September 2011 - Present
FEMA June 2006 - August 2008
NCO Financial Group January 2001 - February 2005
Skills
Project Planning, Budgets, Program Management, Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Project Estimation, Data Management, Data Collection, Database Administration, Materials Management
Education
Faulkner University 2010 — 2013
Southeast College of Technology 1988 — 1990
Associate's degree, Accounting and Computer Science
The Goodyear Tire & Rubber Company December 2013 - Present
LVD Strippit June 2012 - December 2013
Gander Mountain October 2010 - June 2012
NCO Financial Group August 2006 - July 2009
Wal-Mart June 2005 - March 2006
Skills
Customer Service, Troubleshooting, Microsoft Office, Retail, Microsoft Word, Retail Sales, Microsoft Excel, Outlook, Vehicles, Industrial Control, Electrical..., Electrical Safety, Electro-mechanical...
Education
Erie Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Electrical Engineering Technologies/Technicians
North Tonawanda Senior High 2001 — 2005
NYS Regents Honors Diploma
Nco Financial Group TelecommunicationsDechert LLPSeptember 2008 - Present
Bayview Asset Management, LLC September 2005 - May 2008
V September 1990 - September 1996
Household Finance September 1986 - September 1990
Skills
Microsoft Office, Customer Service, Management, Call Centers, Telecommunications, VoIP, Network Administration, Apple Software, Mobile Devices, Mobile Communications, Cisco Call Manger, Unity Connection, Jabber, Project Management, Aspect ACD, Workforce Management, Wireless
Education
Saint Joseph's University 1993 — 1996
Bachelor's degree, Finance, General
Wells Fargo Home Mortgage April 2009 - July 2015
Wells Fargo Home Mortgage April 2009 - July 2015
Wells Fargo Home Mortgage December 2007 - April 2009
Wells Fargo Home Mortgage August 2007 - December 2007
NCO Financial Group October 2004 - August 2007
Skills
Mortgage Underwriting
Education
Strayer University 2015 — 2019
Business Administration and Management, General
Strayer University 2015 — 2019
Strayer University 2015 — 2019
Business Administration and Management, General
Northwestern High School 1992 — 1996
High School Diploma, General Studies