NCO Financial Systems, Inc
Industry: Company
DescriptionHeadquarters: Horsham, PA Founded: 1926 Parent organizations: TRANSWORLD SYSTEMS INC, Subsidiaries: NCO Financial Services Inc,
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NCO Financial Systems, Inc Employees
Employee
Years
Job
Industry
Matt DeFilippo Matt DeFilippo's NCO Financial Systems, Inc Experience 2010 - 2012
Job Internal Sales Representative at Federated Investors
Industry Financial Services
Experience
Federated Investors April 2015 - Present
Federated Investors March 2014 - April 2015
The Bank of New York Mellon February 2014 - March 2014
The Bank of New York Mellon February 2013 - February 2014
NCO Financial Systems, Inc 2010 - 2012
Skills
Finance, Financial Markets, Financial Services, Financial Analysis, Mutual Funds, Money Market Funds, Separately Managed..., Investments, Investment Strategies, Mutual Fund Wholesaling, Sales, Account Reconciliation
Education
Indiana University of Pennsylvania 2008 — 2012
Bachelor of Science (B.S.), Finance, General
Penn Trafford High School 2005 — 2008
High School Diploma, Business
Federated Investors April 2015 - Present
Federated Investors March 2014 - April 2015
The Bank of New York Mellon February 2014 - March 2014
The Bank of New York Mellon February 2013 - February 2014
NCO Financial Systems, Inc 2010 - 2012
Skills
Finance, Financial Markets, Financial Services, Financial Analysis, Mutual Funds, Money Market Funds, Separately Managed..., Investments, Investment Strategies, Mutual Fund Wholesaling, Sales, Account Reconciliation
Education
Indiana University of Pennsylvania 2008 — 2012
Bachelor of Science (B.S.), Finance, General
Penn Trafford High School 2005 — 2008
High School Diploma, Business
Myrna Becerra-Ahuactzin Myrna Becerra-Ahuactzin's NCO Financial Systems, Inc Experience March 2002 - January 2004
Job Account Receivable Clerk/ Credit Dep. at Packaging Service Co., Inc. | SolvChem, Inc.
Industry Chemicals
Experience
Packaging Service Co., Inc. SolvChem, Inc. October 2009 - Present
Carrier Rental Systems September 2008 - May 2009
Accountemps September 2008 - May 2009
Oldcastle Glass December 2006 - December 2008
Oldcastle Glass December 2006 - January 2008
Turfgrass America March 2006 - December 2006
FMA Alliance, Ltd. January 2004 - March 2006
FMA Alliance LTD January 2004 - March 2006
NCO Financial Systems, Inc March 2002 - January 2004
Sodexho Marriott February 1998 - February 1999
Skills
MS Word,, MS Excel, Chempax, Solomon, AS400, FACS, Outlook, Sox, Access, Quickbooks, Bilingual-Spanish, Accounts Receivable, QuickBooks, Microsoft Excel, Sarbanes-Oxley Act, Financial Analysis, Spreadsheets, Data Entry, Accounting, Bookkeeping, Bank Reconciliation, Financial Statements, Credit, Microsoft Word, Account Reconciliation
Education
NACM Gulf States in Houston 2014 — 2014
Texas School of Business-Southwest 1998 — 1999
Houston Community College
Houston Community College
Texas School of Business
Packaging Service Co., Inc. SolvChem, Inc. October 2009 - Present
Carrier Rental Systems September 2008 - May 2009
Accountemps September 2008 - May 2009
Oldcastle Glass December 2006 - December 2008
Oldcastle Glass December 2006 - January 2008
Turfgrass America March 2006 - December 2006
FMA Alliance, Ltd. January 2004 - March 2006
FMA Alliance LTD January 2004 - March 2006
NCO Financial Systems, Inc March 2002 - January 2004
Sodexho Marriott February 1998 - February 1999
Skills
MS Word,, MS Excel, Chempax, Solomon, AS400, FACS, Outlook, Sox, Access, Quickbooks, Bilingual-Spanish, Accounts Receivable, QuickBooks, Microsoft Excel, Sarbanes-Oxley Act, Financial Analysis, Spreadsheets, Data Entry, Accounting, Bookkeeping, Bank Reconciliation, Financial Statements, Credit, Microsoft Word, Account Reconciliation
Education
NACM Gulf States in Houston 2014 — 2014
Texas School of Business-Southwest 1998 — 1999
Houston Community College
Houston Community College
Texas School of Business
Anita (Whittington) Woodward Anita (Whittington) Woodward's NCO Financial Systems, Inc Experience December 2002 - July 2003
Job Big Box Retail Assistant Manager
Industry Retail
Experience
Walmart September 2004 - September 2009
NCO Financial Systems, Inc December 2002 - July 2003
RCN Telecom Services February 2001 - November 2001
Burger King Corporation August 1994 - November 1997
Skills
Strong Leader, Team Development, Inventory Management, Merchandising, Logistics and..., Payroll Management, Retail Management, Budgeting, Visual Merchandising, Customer Relations, P&L, Vendor Relations, Team Building, Inventory Control, Problem Solving, Operations Management, Strategic Planning, Employee Relations, Coaching, Loss Prevention, Profitability, Hiring, Forecasting, Scheduling, P&L Management, Time Management, Cashiering, Customer Service, Store Management, Retail, Training, Sales, Management, Shrinkage, Customer Satisfaction
Education
Arcadia University 2014 — 2017
Business/Managerial Economics, 3.8
Community College of Philadelphia 2012 — 2013
Associate of Arts (A.A.), International/Global Studies, High Honors
Philadelphia H.S. for the Creative and Performing Arts 1991 — 1995
High School Diploma, Vocal Music
Walmart September 2004 - September 2009
NCO Financial Systems, Inc December 2002 - July 2003
RCN Telecom Services February 2001 - November 2001
Burger King Corporation August 1994 - November 1997
Skills
Strong Leader, Team Development, Inventory Management, Merchandising, Logistics and..., Payroll Management, Retail Management, Budgeting, Visual Merchandising, Customer Relations, P&L, Vendor Relations, Team Building, Inventory Control, Problem Solving, Operations Management, Strategic Planning, Employee Relations, Coaching, Loss Prevention, Profitability, Hiring, Forecasting, Scheduling, P&L Management, Time Management, Cashiering, Customer Service, Store Management, Retail, Training, Sales, Management, Shrinkage, Customer Satisfaction
Education
Arcadia University 2014 — 2017
Business/Managerial Economics, 3.8
Community College of Philadelphia 2012 — 2013
Associate of Arts (A.A.), International/Global Studies, High Honors
Philadelphia H.S. for the Creative and Performing Arts 1991 — 1995
High School Diploma, Vocal Music
Daniel Ferber Daniel Ferber's NCO Financial Systems, Inc Experience March 2002 - September 2003
Job Experieced Customer Service Agent and Trainer
Industry Financial Services
Experience
Capital Management Services October 2003 - Present
Capital Management Services August 2004 - September 2009
NCO Financial Systems Inc. March 2002 - September 2003
Amherst Central School District October 2001 - March 2002
Jewish Community Center 1995 - 2002
Personnel Resource/TowerGroup December 2000 - May 2001
Skills
Training, Leadership, Data Entry, Financial Analysis, PowerPoint, Customer Service, Teaching, Employee Training, Management, Negotiation, Teamwork, Debt Collection, Collections, Helping Others Succeed, Creative Solutions, Team Leadership, Microsoft Excel, Microsoft Word, Access, Volunteering, Lesson Planning, Swim Instruction, Swim Lessons, American History, Computers, Love to Cook, Camping, Organization, Event Planning, FDCPA, Critical Thinking, Spreadsheets, Call Centers, Microsoft Office, Debt Settlement, Credit, Free Thinking, Self Learning, Team Building, Team Motivation, Problem Solving
Education
State University of New York at Buffalo - School of Management 1996 — 2000
Bachelors of Science in Business Administration, Concentration: International Business
Amherst Central High 1992 — 1996
Capital Management Services October 2003 - Present
Capital Management Services August 2004 - September 2009
NCO Financial Systems Inc. March 2002 - September 2003
Amherst Central School District October 2001 - March 2002
Jewish Community Center 1995 - 2002
Personnel Resource/TowerGroup December 2000 - May 2001
Skills
Training, Leadership, Data Entry, Financial Analysis, PowerPoint, Customer Service, Teaching, Employee Training, Management, Negotiation, Teamwork, Debt Collection, Collections, Helping Others Succeed, Creative Solutions, Team Leadership, Microsoft Excel, Microsoft Word, Access, Volunteering, Lesson Planning, Swim Instruction, Swim Lessons, American History, Computers, Love to Cook, Camping, Organization, Event Planning, FDCPA, Critical Thinking, Spreadsheets, Call Centers, Microsoft Office, Debt Settlement, Credit, Free Thinking, Self Learning, Team Building, Team Motivation, Problem Solving
Education
State University of New York at Buffalo - School of Management 1996 — 2000
Bachelors of Science in Business Administration, Concentration: International Business
Amherst Central High 1992 — 1996
Cheryl Dyer Cheryl Dyer's NCO Financial Systems, Inc Experience January 2003 - November 2005
Job Financial Analyst/Senior Accountant at ArcherP
Industry Accounting
Experience
ArcherPoint April 2014 - Present
National Vision July 2012 - April 2014
Delta Sigma Theta Sorority, Inc. 1986 - 2014
Gwinnett County Government December 2005 - June 2009
NCO FINANCIAL SYSTEMS INC January 2003 - November 2005
SATTIEWHITE TRAINING PRODUCTIONS January 1999 - January 2003
ROCKDALE HOSPITAL August 2000 - May 2001
A.C.N. Representative 1996 - 2001
AEGON USA December 1991 - January 1999
Skills
Account Reconciliation, Accounting, Accruals, General Ledger, Forecasting, Accounts Payable, Accounts Receivable, Budgets, Auditing, Analysis, Payroll, Invoicing, Leadership, SAP, Financial Statements, Microsoft Word, Fixed Assets, PowerPoint, Cost Accounting, Strategic Planning, Financial Reporting, Research, QuickBooks, Finance, Financial Analysis, Insurance, Journal Entries, Customer Service, Variance Analysis, Investments, Policy, Government, Financial Forecasting, Management, Microsoft Office, Process Improvement, Internal Audit, Access, Recruiting, Teamwork, Strategic Financial..., Small Business, Microsoft Excel, Managerial Finance, Payroll Taxes, Cash Flow, Tax Preparation, Cash Management, GAAP, Outlook
Education
Middle Tennessee State University 1985 — 1989
BBA, Accounting
David Crockett High School
ArcherPoint April 2014 - Present
National Vision July 2012 - April 2014
Delta Sigma Theta Sorority, Inc. 1986 - 2014
Gwinnett County Government December 2005 - June 2009
NCO FINANCIAL SYSTEMS INC January 2003 - November 2005
SATTIEWHITE TRAINING PRODUCTIONS January 1999 - January 2003
ROCKDALE HOSPITAL August 2000 - May 2001
A.C.N. Representative 1996 - 2001
AEGON USA December 1991 - January 1999
Skills
Account Reconciliation, Accounting, Accruals, General Ledger, Forecasting, Accounts Payable, Accounts Receivable, Budgets, Auditing, Analysis, Payroll, Invoicing, Leadership, SAP, Financial Statements, Microsoft Word, Fixed Assets, PowerPoint, Cost Accounting, Strategic Planning, Financial Reporting, Research, QuickBooks, Finance, Financial Analysis, Insurance, Journal Entries, Customer Service, Variance Analysis, Investments, Policy, Government, Financial Forecasting, Management, Microsoft Office, Process Improvement, Internal Audit, Access, Recruiting, Teamwork, Strategic Financial..., Small Business, Microsoft Excel, Managerial Finance, Payroll Taxes, Cash Flow, Tax Preparation, Cash Management, GAAP, Outlook
Education
Middle Tennessee State University 1985 — 1989
BBA, Accounting
David Crockett High School
Shawna Bahr, NCO Group Shawna Bahr, NCO Group's NCO Financial Systems, Inc Experience January 2012 - Present
Job Change Control Process and Administrative Support Instructor at NCO Financial Systems
Industry Outsourcing/Offshoring
Experience
NCO Financial Systems, Inc January 2012 - Present
NCO Financial Systems, Inc May 2004 - January 2012
NCO Financial Systems, Inc February 2003 - May 2004
Hoffman Manufacturing September 2001 - December 2002
Skills
Customer Service, Windows, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, English, PowerPoint, HTML, Research, Photoshop, Strategic Planning, Teaching
Education
Davenport University 2002 — 2002
Calhoun Area Technology Center 1999 — 2001
Graduate
Kellogg Community College 1999 — 2001
Albion Senior High School 1997 — 2001
Graduate, General Studies
NCO Financial Systems, Inc January 2012 - Present
NCO Financial Systems, Inc May 2004 - January 2012
NCO Financial Systems, Inc February 2003 - May 2004
Hoffman Manufacturing September 2001 - December 2002
Skills
Customer Service, Windows, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, English, PowerPoint, HTML, Research, Photoshop, Strategic Planning, Teaching
Education
Davenport University 2002 — 2002
Calhoun Area Technology Center 1999 — 2001
Graduate
Kellogg Community College 1999 — 2001
Albion Senior High School 1997 — 2001
Graduate, General Studies
jeff lindberg's NCO Financial Systems, Inc Experience March 2004 - September 2008
Job Debt Recovery Specialist
Industry Financial Services
Experience
Northstar Location Services, LLC December 2009 - June 2012
Northstar Location Services, LLC December 2009 - June 2012
Creditors Financial Group, LLC September 2008 - July 2009
NCO Financial Systems, INC March 2004 - September 2008
Education
Erie Community College
General Business Management
Northstar Location Services, LLC December 2009 - June 2012
Northstar Location Services, LLC December 2009 - June 2012
Creditors Financial Group, LLC September 2008 - July 2009
NCO Financial Systems, INC March 2004 - September 2008
Education
Erie Community College
General Business Management
Genesis Smith's NCO Financial Systems, Inc Experience 2009 - 2010
Job Providing Professional Level Trainings via Classroom and Virtual Settings to Advance Corporations
Industry Professional Training & Coaching
Experience
NCO Financial Systems 2010 - Present
NCO Financial Systems Inc. 2009 - 2010
Skills
Workforce Management, Call Centers, Performance Management, Process Improvement, Training Needs Analysis, Call Center, BPO, Strategic Planning, Team Building, Coaching, Employee Training, Leadership Development, Business Process..., Training Delivery, Mentoring, Learning Management, Instructional Design, E-Learning, Classroom Facilitation, Virtual Facilitation, Train-the-Trainer, Needs Analysis, Training Assessments, Customer Satisfaction, Training, Leadership, Call Center Development, Training Facilitation, Blended Learning, Job Coaching, Customer Experience, SharePoint, Virtual Teams, Instructor-led Training, Virtual Training
Education
Mountain State University
Bachelor's, Business Administration - Marketing
NCO Financial Systems 2010 - Present
NCO Financial Systems Inc. 2009 - 2010
Skills
Workforce Management, Call Centers, Performance Management, Process Improvement, Training Needs Analysis, Call Center, BPO, Strategic Planning, Team Building, Coaching, Employee Training, Leadership Development, Business Process..., Training Delivery, Mentoring, Learning Management, Instructional Design, E-Learning, Classroom Facilitation, Virtual Facilitation, Train-the-Trainer, Needs Analysis, Training Assessments, Customer Satisfaction, Training, Leadership, Call Center Development, Training Facilitation, Blended Learning, Job Coaching, Customer Experience, SharePoint, Virtual Teams, Instructor-led Training, Virtual Training
Education
Mountain State University
Bachelor's, Business Administration - Marketing
Jennifer Rucci Jennifer Rucci's NCO Financial Systems, Inc Experience July 2011 - October 2011
Job Supervisor Schiller & Knapp
Industry Law Practice
Experience
S&K June 2013 - June 2015
Bank of America January 2012 - June 2013
Pillar Processing / Steven J. Baum P.C October 2011 - January 2012
NCO Financial Systems Inc July 2011 - October 2011
NCO Financial Systems Inc May 2009 - July 2011
Skills
Banking, Customer Service, Quality Management, Quality Assurance, Property & Casualty..., Opticians, Microsoft Office, Microsoft Excel, Microsoft Word, LandSafe, AS400 system, LPS Desktop, Microsoft CRM, Microsoft Outlook, Salesforce.com, Employee Training, Paralegals, Administrative..., Outlook, Management, Call Centers, Team Leadership, Mortgage Lending, Leadership, Team Building, Legal Research, Finance, Mortgage Banking, Training, Portfolio Management, CRM, Process Improvement, Loans, Risk Management, Coaching, Foreclosures, Analysis, Collections, Legal Writing, Project Management, Time Management, Vendor Management, Litigation, Sales
Education
Erie Community College 2007 — 2009
Associates, Applied Science – Paralegal
S&K June 2013 - June 2015
Bank of America January 2012 - June 2013
Pillar Processing / Steven J. Baum P.C October 2011 - January 2012
NCO Financial Systems Inc July 2011 - October 2011
NCO Financial Systems Inc May 2009 - July 2011
Skills
Banking, Customer Service, Quality Management, Quality Assurance, Property & Casualty..., Opticians, Microsoft Office, Microsoft Excel, Microsoft Word, LandSafe, AS400 system, LPS Desktop, Microsoft CRM, Microsoft Outlook, Salesforce.com, Employee Training, Paralegals, Administrative..., Outlook, Management, Call Centers, Team Leadership, Mortgage Lending, Leadership, Team Building, Legal Research, Finance, Mortgage Banking, Training, Portfolio Management, CRM, Process Improvement, Loans, Risk Management, Coaching, Foreclosures, Analysis, Collections, Legal Writing, Project Management, Time Management, Vendor Management, Litigation, Sales
Education
Erie Community College 2007 — 2009
Associates, Applied Science – Paralegal
Chris Nye Chris Nye's NCO Financial Systems, Inc Experience August 2012 - November 2014
Job Vice President of Learning Services and Quality Monitoring
Industry Financial Services
Experience
Transworld Systems Inc. May 2015 - Present
Transworld Systems November 2014 - April 2015
NCO Financial Systems, Inc. August 2012 - November 2014
NCO Financial Systems, Inc. April 2006 - September 2012
NCO Financial Systems August 2004 - April 2006
NCO Financial Systems April 2003 - August 2004
Skills
Change Management, Virtual Training, Call Center, Process Improvement, Coaching, Performance Management, Team Building, Leadership Development, BPO, Vendor Management, Training, Operations Management, Performance Improvement, Team Leadership, Call Center Development, Customer Satisfaction, Recruiting, Customer Service, Employee Relations, Outsourcing, Management, Risk Management, Policy, Employee Training, Leadership, Customer Experience, Executive Management, Strategic Planning, Customer Retention, Human Resources, Call Centers, Workforce Management, Organizational..., Employee Engagement, Payroll, Training Delivery, Program Management, CRM
Education
State University of New York College at Buffalo 1999 — 2002
Civil / Structural Engineering / Environmental Studies
Erie Community College 2000 — 2001
Mathematics
Transworld Systems Inc. May 2015 - Present
Transworld Systems November 2014 - April 2015
NCO Financial Systems, Inc. August 2012 - November 2014
NCO Financial Systems, Inc. April 2006 - September 2012
NCO Financial Systems August 2004 - April 2006
NCO Financial Systems April 2003 - August 2004
Skills
Change Management, Virtual Training, Call Center, Process Improvement, Coaching, Performance Management, Team Building, Leadership Development, BPO, Vendor Management, Training, Operations Management, Performance Improvement, Team Leadership, Call Center Development, Customer Satisfaction, Recruiting, Customer Service, Employee Relations, Outsourcing, Management, Risk Management, Policy, Employee Training, Leadership, Customer Experience, Executive Management, Strategic Planning, Customer Retention, Human Resources, Call Centers, Workforce Management, Organizational..., Employee Engagement, Payroll, Training Delivery, Program Management, CRM
Education
State University of New York College at Buffalo 1999 — 2002
Civil / Structural Engineering / Environmental Studies
Erie Community College 2000 — 2001
Mathematics
Anthony Story Anthony Story's NCO Financial Systems, Inc Experience January 2001 - January 2003
Job Business CS Specialist 2, GBS Global Customer Service at AT&T Mobility Services, LLC
Industry Consumer Services
Experience
AT&T Mobility 2007 - Present
AT&T Mobility February 2005 - Present
EPISKOPOS WORLDWIDE MINISTRIES INC January 2000 - Present
AT&T Mobility 2005 - 2007
LAW OFFICE OF BRONSON & MIGLIACCIO January 2003 - January 2005
Law Office of Bronson & Migliaccio, LLC 2003 - 2005
NCO FINANCIAL SYSTEMS, INC January 2001 - January 2003
NCO Financial Systems 2001 - 2003
PRUDENTIAL INSURANCE OF AMERICA January 1997 - January 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Account Management, Account Reconciliation, Accounts Payable, Accounts Receivable, PowerPoint, Access, visio, Oracle Applications, AS400 system, JD Edwards, Presentations, Public Speaking
Education
Weichert Real Estate School 2012 — 2012
Real Estate License, Real Estate
DeVry University 2009 — 2012
Associate's degree, Business Information Systems/ Project Management, 3.5 GPA
DeVry University 2009 — 2012
Associate's degree, Business Administration-Business Information System, Project Management
Micro Tech Training Institute 1997 — 1999
Certificate Program, PC Applications and Assembly
MICRO TECH TRAINING INSTITUTE 1996 — 1997
AT&T Mobility 2007 - Present
AT&T Mobility February 2005 - Present
EPISKOPOS WORLDWIDE MINISTRIES INC January 2000 - Present
AT&T Mobility 2005 - 2007
LAW OFFICE OF BRONSON & MIGLIACCIO January 2003 - January 2005
Law Office of Bronson & Migliaccio, LLC 2003 - 2005
NCO FINANCIAL SYSTEMS, INC January 2001 - January 2003
NCO Financial Systems 2001 - 2003
PRUDENTIAL INSURANCE OF AMERICA January 1997 - January 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Account Management, Account Reconciliation, Accounts Payable, Accounts Receivable, PowerPoint, Access, visio, Oracle Applications, AS400 system, JD Edwards, Presentations, Public Speaking
Education
Weichert Real Estate School 2012 — 2012
Real Estate License, Real Estate
DeVry University 2009 — 2012
Associate's degree, Business Information Systems/ Project Management, 3.5 GPA
DeVry University 2009 — 2012
Associate's degree, Business Administration-Business Information System, Project Management
Micro Tech Training Institute 1997 — 1999
Certificate Program, PC Applications and Assembly
MICRO TECH TRAINING INSTITUTE 1996 — 1997
Joel McKiernan Joel McKiernan's NCO Financial Systems, Inc Experience March 2010 - June 2013
Job Vice President of Sales at Credit Management Company
Industry Financial Services
Experience
Credit Management Company July 2013 - Present
NCO Financial Systems, Inc. March 2010 - June 2013
Financial Health Strategies February 2009 - March 2010
MedCLR (a division of NCO Financial Systems, Inc) May 2007 - January 2009
Hilco Receivables 2005 - 2007
Skills
New Business Development, Salesforce.com, Lead Generation, Account Management, Sales, CRM, Executive Management, Team Building, Sales Operations, Process Improvement, Leadership, Call Centers, P&L Management, Management, Outsourcing, Customer Retention, Strategic Partnerships, Vendor Management, Strategy, Business Development
Education
University of North Carolina at Charlotte 1985 — 1990
Bachelor of Science (B.S.), Business Administration and Management, General
Credit Management Company July 2013 - Present
NCO Financial Systems, Inc. March 2010 - June 2013
Financial Health Strategies February 2009 - March 2010
MedCLR (a division of NCO Financial Systems, Inc) May 2007 - January 2009
Hilco Receivables 2005 - 2007
Skills
New Business Development, Salesforce.com, Lead Generation, Account Management, Sales, CRM, Executive Management, Team Building, Sales Operations, Process Improvement, Leadership, Call Centers, P&L Management, Management, Outsourcing, Customer Retention, Strategic Partnerships, Vendor Management, Strategy, Business Development
Education
University of North Carolina at Charlotte 1985 — 1990
Bachelor of Science (B.S.), Business Administration and Management, General
Sharon E. Moss Sharon E. Moss's NCO Financial Systems, Inc Experience March 2004 - October 2005
Job Escrow Hazard Insurance Specialist at ServiceLink LoanCare Servicing
Industry Financial Services
Experience
ServiceLink LoanCare Servicing August 2012 - Present
Sprint Nextel January 2010 - December 2011
Coleman & Associates June 2007 - October 2009
Super K-Mart Store January 2007 - May 2009
Lillian Vernon September 2003 - December 2007
Portfolio Recovery Associates October 2005 - December 2006
NCO Financial Systems, Inc. March 2004 - October 2005
Housing Works, Inc. December 2000 - October 2002
Covenant House New York December 1996 - December 2000
Skills
Customer Service, Microsoft Office, Excel, Call Center, Word, Billing, Windows, Data Entry, Typing, Teamwork, Administration, Cold Calling, Non-profits
Education
Stratford Career Institute 2008 — 2010
Diploma, Medical Billing/Medical Office Assistant
CUNY Bronx Community College 1971 — 1973
Liberal Arts and Sciences/Liberal Studies
Charles Evans Hughes High School 1968 — 1971
Diploma, General Studies
ServiceLink LoanCare Servicing August 2012 - Present
Sprint Nextel January 2010 - December 2011
Coleman & Associates June 2007 - October 2009
Super K-Mart Store January 2007 - May 2009
Lillian Vernon September 2003 - December 2007
Portfolio Recovery Associates October 2005 - December 2006
NCO Financial Systems, Inc. March 2004 - October 2005
Housing Works, Inc. December 2000 - October 2002
Covenant House New York December 1996 - December 2000
Skills
Customer Service, Microsoft Office, Excel, Call Center, Word, Billing, Windows, Data Entry, Typing, Teamwork, Administration, Cold Calling, Non-profits
Education
Stratford Career Institute 2008 — 2010
Diploma, Medical Billing/Medical Office Assistant
CUNY Bronx Community College 1971 — 1973
Liberal Arts and Sciences/Liberal Studies
Charles Evans Hughes High School 1968 — 1971
Diploma, General Studies
Ken McIntosh Ken McIntosh's NCO Financial Systems, Inc Experience 1998 - 2001
Job Labor Relations Coordinator
Industry Hospital & Health Care
Experience
Pennsylvania Department of Human Services March 2012 - Present
Lowe's Home Improvement December 2008 - March 2012
Call Center HR September 2007 - December 2008
OhioHealth April 2001 - September 2007
NCO Financial Systems, Inc. 1998 - 2001
DRS Laurel Technologies 1995 - 1998
Geistown Boro 1993 - 1995
Basic Engineers, Inc. 1979 - 1995
Johnstown Tribune-Democrat 1988 - 1992
US Navy 1973 - 1977
Skills
Employee Relations, Labor Relations, Onboarding, Deferred Compensation, HRIS, HR Policies, Employee Benefits, Workforce Planning, Performance Management, FMLA, Employment Law, Succession Planning, Human Resources, Benefits Administration, New Hire Orientations
Education
St. Francis University 1995 — 1997
Graduate School of Human Resource Management/Industrial Relations
St. Francis University
BS, Management
GJAVTS Post-Secondary Education 1978 — 1979
Certificate, Electrical Technology
Ferndale Area High School 1969 — 1973
Pennsylvania Department of Human Services March 2012 - Present
Lowe's Home Improvement December 2008 - March 2012
Call Center HR September 2007 - December 2008
OhioHealth April 2001 - September 2007
NCO Financial Systems, Inc. 1998 - 2001
DRS Laurel Technologies 1995 - 1998
Geistown Boro 1993 - 1995
Basic Engineers, Inc. 1979 - 1995
Johnstown Tribune-Democrat 1988 - 1992
US Navy 1973 - 1977
Skills
Employee Relations, Labor Relations, Onboarding, Deferred Compensation, HRIS, HR Policies, Employee Benefits, Workforce Planning, Performance Management, FMLA, Employment Law, Succession Planning, Human Resources, Benefits Administration, New Hire Orientations
Education
St. Francis University 1995 — 1997
Graduate School of Human Resource Management/Industrial Relations
St. Francis University
BS, Management
GJAVTS Post-Secondary Education 1978 — 1979
Certificate, Electrical Technology
Ferndale Area High School 1969 — 1973
Alicia Negstad Alicia Negstad's NCO Financial Systems, Inc Experience July 2008 - September 2008
Job Student at Amrican Intercontinental University
Industry Telecommunications
Experience
American InterContinental University October 2010 - Present
NCO Financial Systems Inc July 2008 - September 2008
Securitas Security CompanyVirginia May 2008 - July 2008
Tropical Smoothie Café June 2007 - December 2007
The Home Depot February 2007 - August 2007
2006Mini-Price Self Storage June 2005 - May 2006
McDonald's Corporation March 2003 - April 2004
United States Nasvy January 2000 - March 2003
United States Active, USS George Washington CVN-73 December 1999 - March 2003
Skills
Organizational..., Company Secretarial, Team Leadership, Internet, Telecommunications
Education
American InterContinental University 2010 — 2015
Associate of Arts, Business Administration Present
American InterContinental University 2010 — 2012
Associate, Business Management
American InterContinental University October 2010 - Present
NCO Financial Systems Inc July 2008 - September 2008
Securitas Security CompanyVirginia May 2008 - July 2008
Tropical Smoothie Café June 2007 - December 2007
The Home Depot February 2007 - August 2007
2006Mini-Price Self Storage June 2005 - May 2006
McDonald's Corporation March 2003 - April 2004
United States Nasvy January 2000 - March 2003
United States Active, USS George Washington CVN-73 December 1999 - March 2003
Skills
Organizational..., Company Secretarial, Team Leadership, Internet, Telecommunications
Education
American InterContinental University 2010 — 2015
Associate of Arts, Business Administration Present
American InterContinental University 2010 — 2012
Associate, Business Management
Bob Hodges Bob Hodges's NCO Financial Systems, Inc Experience August 1988 - December 2012
Job President, Capio Partners
Industry Hospital & Health Care
Experience
Capio Partners, LLC January 2013 - Present
NCO Financial Systems, Inc. August 1988 - December 2012
NCO Financial Systems 2001 - 2004
NCO Financial Systems 1998 - 2001
NCO Financial Systems 1989 - 1998
NCO Financial Systems 1988 - 1989
Skills
Call Center, Process Improvement, Executive Management, Revenue Cycle Management, Revenue Cycle, Credit, Vendor Management, Strategic Planning, Outsourcing, HIPAA, Operations Management, Healthcare, Managed Care, Team Building, Financial Services, Insurance, Call Centers, Leadership, Account Management, Healthcare Consulting, Healthcare Information..., Risk Management, Strategy, CRM, Healthcare Management, Strategic Partnerships, Management, Start-ups, Healthcare Industry, Team Leadership, Budgets, BPO, Workforce Management, Change Management, Selling, Analysis, Contract Negotiation, Cross-functional Team..., New Business Development, Training, Hospitals, Performance Improvement, Business Development
Education
Arizona State University 1977 — 1978
Wildlife Biology
Mesa Community College 1975 — 1977
Agriculture Education, Wildlife Biology
Tempe High 1971 — 1975
Capio Partners, LLC January 2013 - Present
NCO Financial Systems, Inc. August 1988 - December 2012
NCO Financial Systems 2001 - 2004
NCO Financial Systems 1998 - 2001
NCO Financial Systems 1989 - 1998
NCO Financial Systems 1988 - 1989
Skills
Call Center, Process Improvement, Executive Management, Revenue Cycle Management, Revenue Cycle, Credit, Vendor Management, Strategic Planning, Outsourcing, HIPAA, Operations Management, Healthcare, Managed Care, Team Building, Financial Services, Insurance, Call Centers, Leadership, Account Management, Healthcare Consulting, Healthcare Information..., Risk Management, Strategy, CRM, Healthcare Management, Strategic Partnerships, Management, Start-ups, Healthcare Industry, Team Leadership, Budgets, BPO, Workforce Management, Change Management, Selling, Analysis, Contract Negotiation, Cross-functional Team..., New Business Development, Training, Hospitals, Performance Improvement, Business Development
Education
Arizona State University 1977 — 1978
Wildlife Biology
Mesa Community College 1975 — 1977
Agriculture Education, Wildlife Biology
Tempe High 1971 — 1975
Luis Pagan Luis Pagan's NCO Financial Systems, Inc Experience June 1998 - February 2006
Job account receivables representative at SaxBST, LLP
Industry Accounting
Experience
SaxBST, LLP 2010 - Present
Bronson & Miggliaccio September 2007 - February 2010
NCO Financial Systems Inc. June 1998 - February 2006
Skills
Accounts Receivable, Accounting, Account Reconciliation, General Ledger, Cash Flow, GAAP, Financial Accounting, Payroll, Microsoft Excel, Budgets, Financial Reporting, Financial Analysis, Microsoft Office
Education
Passaic County Community College 2001 — 2003
John F. Kennedy H.S.
college prep
SaxBST, LLP 2010 - Present
Bronson & Miggliaccio September 2007 - February 2010
NCO Financial Systems Inc. June 1998 - February 2006
Skills
Accounts Receivable, Accounting, Account Reconciliation, General Ledger, Cash Flow, GAAP, Financial Accounting, Payroll, Microsoft Excel, Budgets, Financial Reporting, Financial Analysis, Microsoft Office
Education
Passaic County Community College 2001 — 2003
John F. Kennedy H.S.
college prep
K. Scott Engstrom K. Scott Engstrom's NCO Financial Systems, Inc Experience September 1999 - April 2012
Job Enterprise Architect, Infrastructure at Expert Global Solutions
Industry Information Technology and Services
Experience
Expert Global Solutions April 2013 - Present
Expert Global Solutions January 2012 - April 2013
NCO Financial Systems, Inc September 1999 - April 2012
American Express February 1990 - September 1999
North Carolina Biotechnology Center October 1987 - February 1990
Skills
Executive Management, IT Management, Team Leadership, Vendor Management, Program Management, Process Improvement, BPO, Business Analysis, Call Center, Outsourcing, E-commerce, IT Service Management, ITIL, Business Process..., CRM, Call Centers, Enterprise Software, Leadership, Management, SaaS, Software Development
Education
New York University - Leonard N. Stern School of Business 1997 — 1999
MBA, Business
Duke University 1983 — 1987
BS, Computer Science, Mathematics
NCSSM 1981 — 1983
HS diploma, Math, Science
Expert Global Solutions April 2013 - Present
Expert Global Solutions January 2012 - April 2013
NCO Financial Systems, Inc September 1999 - April 2012
American Express February 1990 - September 1999
North Carolina Biotechnology Center October 1987 - February 1990
Skills
Executive Management, IT Management, Team Leadership, Vendor Management, Program Management, Process Improvement, BPO, Business Analysis, Call Center, Outsourcing, E-commerce, IT Service Management, ITIL, Business Process..., CRM, Call Centers, Enterprise Software, Leadership, Management, SaaS, Software Development
Education
New York University - Leonard N. Stern School of Business 1997 — 1999
MBA, Business
Duke University 1983 — 1987
BS, Computer Science, Mathematics
NCSSM 1981 — 1983
HS diploma, Math, Science
AnnaBelle Sanders AnnaBelle Sanders's NCO Financial Systems, Inc Experience July 2003 - April 2004
Job Senior Resident Administrator
Industry Education Management
Experience
Florida Institute of Technology February 2012 - Present
Oasis of Flavor By Anna Catering January 2010 - Present
Sanders Resume Writing February 2005 - Present
Greater Mt. Zion Preschool September 2010 - April 2011
Everest College February 2009 - January 2010
Florida Institute of Technology April 2008 - January 2009
Tidewater Tech April 2005 - April 2008
Tidewater Tech September 2004 - April 2005
Tidewater Tech Online May 2004 - September 2004
NCO Financial Systems, Inc July 2003 - April 2004
Skills
Research, Microsoft Office, PowerPoint, Fundraising, Non-profits, Community Outreach, Grant Writing, Leadership Development, Program Development, Organizational..., Staff Development, Recruiting, Team Building, Nonprofits, Management, Analysis, Leadership, Career Counseling, Microsoft Word, Outlook, Event Management, Networking, Program Management, Interviews, Policy
Education
Norfolk State University 1993 — 1998
English
Nordonia High School
Norfolk State University
Pursing a Bachelor's Degree, Interdisciplinary Studies
Florida Institute of Technology February 2012 - Present
Oasis of Flavor By Anna Catering January 2010 - Present
Sanders Resume Writing February 2005 - Present
Greater Mt. Zion Preschool September 2010 - April 2011
Everest College February 2009 - January 2010
Florida Institute of Technology April 2008 - January 2009
Tidewater Tech April 2005 - April 2008
Tidewater Tech September 2004 - April 2005
Tidewater Tech Online May 2004 - September 2004
NCO Financial Systems, Inc July 2003 - April 2004
Skills
Research, Microsoft Office, PowerPoint, Fundraising, Non-profits, Community Outreach, Grant Writing, Leadership Development, Program Development, Organizational..., Staff Development, Recruiting, Team Building, Nonprofits, Management, Analysis, Leadership, Career Counseling, Microsoft Word, Outlook, Event Management, Networking, Program Management, Interviews, Policy
Education
Norfolk State University 1993 — 1998
English
Nordonia High School
Norfolk State University
Pursing a Bachelor's Degree, Interdisciplinary Studies
Arthur Page Arthur Page's NCO Financial Systems, Inc Experience November 2005 - March 2008
Job Principal, AJP Consulting Services LLC
Industry Financial Services
Experience
AJP Consulting Services October 2012 - Present
Piedmont BRC Group LLC January 2008 - October 2012
NCO Financial Systems, Inc November 2005 - March 2008
AJP Consulting Services June 2001 - October 2005
American Express Travel Related Services Company, Inc August 1996 - June 2001
American Express Travel Related Services Company, Inc July 1993 - July 1996
American Express Travel Related Services Company, Inc September 1989 - June 1993
United States Trust Company of NY June 1986 - September 1989
New York State Assembly January 1983 - June 1986
Skills
Management Consulting, Call Center, Risk Management, BPO, ARM, Team Leadership, Operations Management, Process Improvement, Executive Management, Credit Cards, Credit, Outsourcing, Offshore Outsourcing, Outsourcing Management, P&L Responsibility, Client Presentation, Vendor Management, Business Process..., Business Process..., Cross-functional Team..., Leadership, Call Centers, Coaching, Customer Experience, Financial Services, Budgets, Business Strategy, Training, Credit Risk, Program Management, Banking, Management, Strategy, Collections, accounts receivable, Finance, P&L Management, Portfolio Management, New Business Development, Customer Retention, CRM, Accounts Receivable
Education
New York University - Leonard N. Stern School of Business 1987 — 1989
MBA, Finance
University at Albany, SUNY 1980 — 1984
BA, Political Science
AJP Consulting Services October 2012 - Present
Piedmont BRC Group LLC January 2008 - October 2012
NCO Financial Systems, Inc November 2005 - March 2008
AJP Consulting Services June 2001 - October 2005
American Express Travel Related Services Company, Inc August 1996 - June 2001
American Express Travel Related Services Company, Inc July 1993 - July 1996
American Express Travel Related Services Company, Inc September 1989 - June 1993
United States Trust Company of NY June 1986 - September 1989
New York State Assembly January 1983 - June 1986
Skills
Management Consulting, Call Center, Risk Management, BPO, ARM, Team Leadership, Operations Management, Process Improvement, Executive Management, Credit Cards, Credit, Outsourcing, Offshore Outsourcing, Outsourcing Management, P&L Responsibility, Client Presentation, Vendor Management, Business Process..., Business Process..., Cross-functional Team..., Leadership, Call Centers, Coaching, Customer Experience, Financial Services, Budgets, Business Strategy, Training, Credit Risk, Program Management, Banking, Management, Strategy, Collections, accounts receivable, Finance, P&L Management, Portfolio Management, New Business Development, Customer Retention, CRM, Accounts Receivable
Education
New York University - Leonard N. Stern School of Business 1987 — 1989
MBA, Finance
University at Albany, SUNY 1980 — 1984
BA, Political Science
Nolan Williams's NCO Financial Systems, Inc Experience December 1998 - August 2000
Job Manager, Hospital Revenue Cycle at Phoenix Children's Hospital
Industry Financial Services
Experience
Phoenix Children's Hospital January 2012 - Present
NCO Financial Systems April 2001 - March 2012
UPS July 1998 - July 2001
Pediatric Services of America September 2000 - April 2001
NCO Financial Systems, Inc December 1998 - August 2000
US Army January 1983 - May 1997
Skills
Revenue Cycle, Accounts Receivable, Insurance, Human Resources, Medical Billing, Invoicing, Time Management, Medicaid, Management, Medicare, HIPAA, Vendor Management, Customer Service, Data Entry, Process Improvement, Strategic Planning, Hospitals, Operations Management, Team Building, Revenue Cycle Management, Healthcare, Leadership, Budgets, Healthcare Management
Education
Grand Canyon University 2013 — 2015
Master of Science, Health Care Administration
University of Phoenix 2009 — 2011
Master of Business Administration (MBA)
Shorter University 2003 — 2005
Bachelor of Science, Business Management
Phoenix Children's Hospital January 2012 - Present
NCO Financial Systems April 2001 - March 2012
UPS July 1998 - July 2001
Pediatric Services of America September 2000 - April 2001
NCO Financial Systems, Inc December 1998 - August 2000
US Army January 1983 - May 1997
Skills
Revenue Cycle, Accounts Receivable, Insurance, Human Resources, Medical Billing, Invoicing, Time Management, Medicaid, Management, Medicare, HIPAA, Vendor Management, Customer Service, Data Entry, Process Improvement, Strategic Planning, Hospitals, Operations Management, Team Building, Revenue Cycle Management, Healthcare, Leadership, Budgets, Healthcare Management
Education
Grand Canyon University 2013 — 2015
Master of Science, Health Care Administration
University of Phoenix 2009 — 2011
Master of Business Administration (MBA)
Shorter University 2003 — 2005
Bachelor of Science, Business Management
Ernest Carroll Ernest Carroll's NCO Financial Systems, Inc Experience June 2004 - November 2006
Job VP Information Technology
Industry Information Technology and Services
Experience
HCPHUB February 2014 - Present
Morphotek, Inc. 2012 - February 2014
GlaxoSmithKline April 2011 - September 2012
GlaxoSmithKline January 2011 - September 2012
GlaxoSmithKline June 2010 - September 2012
GlaxoSmithKline December 2006 - September 2012
NCO Financial Systems, Inc. June 2004 - November 2006
Ion-e Networks, Inc. February 2002 - April 2006
GlaxoSmithKline December 2000 - February 2002
Verisign (Network Solutions) June 2000 - December 2000
Skills
SDLC, Microsoft SQL Server, Visio, Oracle, C#, Software Documentation, .NET, VB.NET, Requirements Analysis, Testing, Business Intelligence, JavaScript, Business Analysis, SOA, ASP.NET, Analysis, Databases, Integration, Management, Project Management, Agile Methodologies, IT Management, PHP, MySQL
Education
La Salle University 1992 — 1996
University of Southern Maine 1990 — 1992
HCPHUB February 2014 - Present
Morphotek, Inc. 2012 - February 2014
GlaxoSmithKline April 2011 - September 2012
GlaxoSmithKline January 2011 - September 2012
GlaxoSmithKline June 2010 - September 2012
GlaxoSmithKline December 2006 - September 2012
NCO Financial Systems, Inc. June 2004 - November 2006
Ion-e Networks, Inc. February 2002 - April 2006
GlaxoSmithKline December 2000 - February 2002
Verisign (Network Solutions) June 2000 - December 2000
Skills
SDLC, Microsoft SQL Server, Visio, Oracle, C#, Software Documentation, .NET, VB.NET, Requirements Analysis, Testing, Business Intelligence, JavaScript, Business Analysis, SOA, ASP.NET, Analysis, Databases, Integration, Management, Project Management, Agile Methodologies, IT Management, PHP, MySQL
Education
La Salle University 1992 — 1996
University of Southern Maine 1990 — 1992
Susan Jones Susan Jones's NCO Financial Systems, Inc Experience January 1994 - January 1999
Job Professional Recruiter
Industry Human Resources
Experience
Hire Direct December 2012 - Present
The McCandlish Group October 2010 - October 2012
Independent Recruiter January 2005 - January 2010
E K Ward & Associates January 1999 - January 2003
NCO Financial Systems January 1997 - January 1999
NCO Financial Systems, Inc January 1994 - January 1999
Goldome 1984 - 1989
Skills
Direct Recruiting, executive recruiting, Employment, Executive Search, Full-cycle Recruiting, Talent Acquisition, Sourcing, Employee Relations, Building Relationships, Talent Management, Technical Recruiting, Recruiting, SDLC, Management, Management Consulting, Personnel Management, Interviews, Sales Management, Leadership, Account Management, HR Consulting, Hiring, Outsourcing, Benefits Negotiation, Internet Recruiting, Search, Screening, Human Resources, Onboarding, Cold Calling, Applicant Tracking..., New Hire Orientations, Contract Recruitment, Networking, Sales, Coaching, Screening Resumes, Business Development, Temporary Placement, College Recruiting, Permanent Placement, Staffing Services, Recruitment Advertising, Staff Augmentation, Temporary Staffing, Consulting, Employee Benefits
Education
Bowling Green State University 1980 — 1981
Masters
State University of New York College at Fredonia 1976 — 1980
Bachelor of Science
State University of New York at Fredonia
Bachelor of Science
Hire Direct December 2012 - Present
The McCandlish Group October 2010 - October 2012
Independent Recruiter January 2005 - January 2010
E K Ward & Associates January 1999 - January 2003
NCO Financial Systems January 1997 - January 1999
NCO Financial Systems, Inc January 1994 - January 1999
Goldome 1984 - 1989
Skills
Direct Recruiting, executive recruiting, Employment, Executive Search, Full-cycle Recruiting, Talent Acquisition, Sourcing, Employee Relations, Building Relationships, Talent Management, Technical Recruiting, Recruiting, SDLC, Management, Management Consulting, Personnel Management, Interviews, Sales Management, Leadership, Account Management, HR Consulting, Hiring, Outsourcing, Benefits Negotiation, Internet Recruiting, Search, Screening, Human Resources, Onboarding, Cold Calling, Applicant Tracking..., New Hire Orientations, Contract Recruitment, Networking, Sales, Coaching, Screening Resumes, Business Development, Temporary Placement, College Recruiting, Permanent Placement, Staffing Services, Recruitment Advertising, Staff Augmentation, Temporary Staffing, Consulting, Employee Benefits
Education
Bowling Green State University 1980 — 1981
Masters
State University of New York College at Fredonia 1976 — 1980
Bachelor of Science
State University of New York at Fredonia
Bachelor of Science
Keli Sanders's NCO Financial Systems, Inc Experience August 2003 - Present
Job Senior Investigative Consultant at NCO Financial Systems, Inc.
Industry Human Resources
Experience
NCO Financial Systems, Inc. August 2003 - Present
Bank One January 2002 - July 2003
Skills
Due Diligence, Financial Analysis, Loans, Background Checks, Credit, Credit Analysis, Marketing, Finance, Credit Risk, Financial Services, Time Management, Executive Management, Risk Management, Portfolio Management
Education
University of New Orleans
Business Administration
NCO Financial Systems, Inc. August 2003 - Present
Bank One January 2002 - July 2003
Skills
Due Diligence, Financial Analysis, Loans, Background Checks, Credit, Credit Analysis, Marketing, Finance, Credit Risk, Financial Services, Time Management, Executive Management, Risk Management, Portfolio Management
Education
University of New Orleans
Business Administration
Roger Starliper's NCO Financial Systems, Inc Experience August 1999 - November 2011
Job
Industry Financial Services
Experience
NCO Financial Systems, Inc. August 1999 - November 2011
Retirement August 1999 - November 2011
Skills
Credit & Collection..., Musician, Process Improvement, Credit Risk, Risk Management, Banking, Credit, Credit Analysis, Credit Cards, Call Centers, Finance, Auditing, Loans, Financial Services, Financial Analysis, Payments, Training
Education
Northwestern Michigan College 1969 — 1972
Associate of Arts (AA), Business Administration and Management, General
NCO Financial Systems, Inc. August 1999 - November 2011
Retirement August 1999 - November 2011
Skills
Credit & Collection..., Musician, Process Improvement, Credit Risk, Risk Management, Banking, Credit, Credit Analysis, Credit Cards, Call Centers, Finance, Auditing, Loans, Financial Services, Financial Analysis, Payments, Training
Education
Northwestern Michigan College 1969 — 1972
Associate of Arts (AA), Business Administration and Management, General
Dan Cotter Dan Cotter's NCO Financial Systems, Inc Experience January 2003 - March 2003
Job Configuration Specialist Engineer at MCPc
Industry Information Technology and Services
Experience
MCPc July 2006 - Present
MCPc July 2006 - January 2007
Staffing Solutions February 2004 - July 2006
Staffing Solutions Enterprises March 2004 - June 2006
Bendix Commercial Vehicle Systems LLC 2003 - 2006
Bendix Commercial Vehicle Systems LLC 2003 - 2006
Medical Mutual of Ohio August 1998 - April 2003
NCO Financial Systems, Inc January 2003 - March 2003
Medical Mutual of Ohio January 1998 - January 2003
Renaissance Worldwide January 1997 - January 1998
Skills
Call Center, Deployment, Software Documentation, Printers, System Deployment, Software Installation, Laptops, Process Improvement, Troubleshooting, Computer Hardware, Program Management, XP, Windows 7, Technical Support, System Administration, Information Technology, VMware, Disaster Recovery, Help Desk Support, Citrix, Servers, Data Center, Windows Server, Virtualization, Hardware, Cisco Technologies, Active Directory, SharePoint, Wireless Networking, VPN, Microsoft Exchange, DHCP, SCCM
Education
The University of Akron 1990 — 1996
Associate Degree, Computer Programming Technology
Akron St Vincent St Mary 1986 — 1990
Degree, General
MCPc July 2006 - Present
MCPc July 2006 - January 2007
Staffing Solutions February 2004 - July 2006
Staffing Solutions Enterprises March 2004 - June 2006
Bendix Commercial Vehicle Systems LLC 2003 - 2006
Bendix Commercial Vehicle Systems LLC 2003 - 2006
Medical Mutual of Ohio August 1998 - April 2003
NCO Financial Systems, Inc January 2003 - March 2003
Medical Mutual of Ohio January 1998 - January 2003
Renaissance Worldwide January 1997 - January 1998
Skills
Call Center, Deployment, Software Documentation, Printers, System Deployment, Software Installation, Laptops, Process Improvement, Troubleshooting, Computer Hardware, Program Management, XP, Windows 7, Technical Support, System Administration, Information Technology, VMware, Disaster Recovery, Help Desk Support, Citrix, Servers, Data Center, Windows Server, Virtualization, Hardware, Cisco Technologies, Active Directory, SharePoint, Wireless Networking, VPN, Microsoft Exchange, DHCP, SCCM
Education
The University of Akron 1990 — 1996
Associate Degree, Computer Programming Technology
Akron St Vincent St Mary 1986 — 1990
Degree, General
LaMetrice Raynor LaMetrice Raynor's NCO Financial Systems, Inc Experience May 2006 - May 2008
Job "It's not who you are but who you think you are not"
Industry Human Resources
Experience
Bank of America June 2014 - Present
Randstad February 2013 - June 2014
Citi September 2012 - February 2013
Citi January 2011 - September 2012
Sprint/Nextel May 2008 - January 2011
NCO Financial Systems Inc May 2006 - May 2008
ARAMARK August 2003 - June 2006
Skills
Banking, Credit, Loans, Mortgage Lending, Finance, Risk Management, Financial Analysis, Financial Services, Credit Analysis, Outlook, Mortgage Banking, Call Centers, PeopleSoft, Microsoft Excel, Financial Risk, Leadership
Education
AttendingStrayer University 2009 — 2015
MBA, Public Administration
Strayer University 2011 — 2013
Master of Business Administration (MBA), Human Resources Management and Services
University of North Carolina at Greensboro 2002 — 2008
Bachelor of Science (BA), Economics
Bank of America June 2014 - Present
Randstad February 2013 - June 2014
Citi September 2012 - February 2013
Citi January 2011 - September 2012
Sprint/Nextel May 2008 - January 2011
NCO Financial Systems Inc May 2006 - May 2008
ARAMARK August 2003 - June 2006
Skills
Banking, Credit, Loans, Mortgage Lending, Finance, Risk Management, Financial Analysis, Financial Services, Credit Analysis, Outlook, Mortgage Banking, Call Centers, PeopleSoft, Microsoft Excel, Financial Risk, Leadership
Education
AttendingStrayer University 2009 — 2015
MBA, Public Administration
Strayer University 2011 — 2013
Master of Business Administration (MBA), Human Resources Management and Services
University of North Carolina at Greensboro 2002 — 2008
Bachelor of Science (BA), Economics
Kriti Boone Kriti Boone's NCO Financial Systems, Inc Experience May 2008 - August 2008
Job Patient Financial Representative at LifeBridge Health
Industry Hospital & Health Care
Experience
LifeBridge Health February 2014 - Present
Receivables Outsourcing Inc. August 2011 - February 2014
Towson University May 2011 - August 2011
SAIC May 2010 - November 2010
NCO Financial Systems May 2008 - July 2010
Weinstock, Friedman and Friedman August 2008 - February 2010
NCO Financial Systems, Inc May 2008 - August 2008
Film and the Arts February 2008 - May 2008
Skills
Legal Assistance, Administrative..., Employee Relations, Data Entry, Customer Service, Office Management, Microsoft Office, Outlook, Spreadsheets
Education
Catonsville Community College 2011 — 2013
Associates, Human Services
Centreville High School 1999 — 2003
High School Diploma
Community College of Baltimore County
Associate of Science, Human Services
James Madison High School
Kaplan University Online
B.A., Business Administration
LifeBridge Health February 2014 - Present
Receivables Outsourcing Inc. August 2011 - February 2014
Towson University May 2011 - August 2011
SAIC May 2010 - November 2010
NCO Financial Systems May 2008 - July 2010
Weinstock, Friedman and Friedman August 2008 - February 2010
NCO Financial Systems, Inc May 2008 - August 2008
Film and the Arts February 2008 - May 2008
Skills
Legal Assistance, Administrative..., Employee Relations, Data Entry, Customer Service, Office Management, Microsoft Office, Outlook, Spreadsheets
Education
Catonsville Community College 2011 — 2013
Associates, Human Services
Centreville High School 1999 — 2003
High School Diploma
Community College of Baltimore County
Associate of Science, Human Services
James Madison High School
Kaplan University Online
B.A., Business Administration
Joseph Bagliere Joseph Bagliere's NCO Financial Systems, Inc Experience November 2004 - January 2007
Job
Industry Financial Services
Experience
Portfolio Recovery Group March 2011 - Present
First Point Acquisitions August 2009 - February 2011
Niagara Credit Solutions January 2007 - May 2009
NCO Financial Systems, Inc November 2004 - January 2007
Education
Niagara County Community College 2009 — 2010
Grand Canyon University
Leonardo DaVinci High school
High School
Portfolio Recovery Group March 2011 - Present
First Point Acquisitions August 2009 - February 2011
Niagara Credit Solutions January 2007 - May 2009
NCO Financial Systems, Inc November 2004 - January 2007
Education
Niagara County Community College 2009 — 2010
Grand Canyon University
Leonardo DaVinci High school
High School
Douglas R. Whitcomb Douglas R. Whitcomb's NCO Financial Systems, Inc Experience August 2003 - October 2008
Job Senior Vice President Training, Quality, & Compliance Management at Radius Global Solutions
Industry Financial Services
Experience
Radius Global Solutions March 2015 - Present
Central Credit Services a Radius Global Solutions Company April 2014 - Present
Douglas R. Whitcomb 1995 - Present
Experienced Training Vice President April 2013 - April 2014
NCO Group October 2008 - February 2012
NCO Financial Systems, Inc August 2003 - October 2008
GE Capital January 1998 - August 2003
Skills
Talent Management, Leadership Development, Consulting, Performance Management, Coaching, Training, Process Improvement, Organizational..., Creative Strategy, Project Management, Call Centers, Team Building, CRM, Management, Employee Training, Team Leadership, Leadership, Vendor Management, Recruiting, Negotiation, Public Speaking, Training Delivery, Time Management, Instructional Design, Operations Management, Six Sigma, Strategic Planning, Performance Improvement, BPO, Employee Engagement, Employee Relations, Customer Experience, Human Resources, Customer Satisfaction, Customer Retention, Change Management, Talent Acquisition, E-Learning, Strategy, Business Process..., Organizational..., Personnel Management, Program Management, Team Management, Onboarding
Education
Canisius College 2009 — 2009
Management Development Certificate
Aveta Business Solutions 2007 — 2008
Black Belt, Six Sigma, Lean Six Sigma
Eastern Michigan University 1993 — 1994
Psychology & Music
Radius Global Solutions March 2015 - Present
Central Credit Services a Radius Global Solutions Company April 2014 - Present
Douglas R. Whitcomb 1995 - Present
Experienced Training Vice President April 2013 - April 2014
NCO Group October 2008 - February 2012
NCO Financial Systems, Inc August 2003 - October 2008
GE Capital January 1998 - August 2003
Skills
Talent Management, Leadership Development, Consulting, Performance Management, Coaching, Training, Process Improvement, Organizational..., Creative Strategy, Project Management, Call Centers, Team Building, CRM, Management, Employee Training, Team Leadership, Leadership, Vendor Management, Recruiting, Negotiation, Public Speaking, Training Delivery, Time Management, Instructional Design, Operations Management, Six Sigma, Strategic Planning, Performance Improvement, BPO, Employee Engagement, Employee Relations, Customer Experience, Human Resources, Customer Satisfaction, Customer Retention, Change Management, Talent Acquisition, E-Learning, Strategy, Business Process..., Organizational..., Personnel Management, Program Management, Team Management, Onboarding
Education
Canisius College 2009 — 2009
Management Development Certificate
Aveta Business Solutions 2007 — 2008
Black Belt, Six Sigma, Lean Six Sigma
Eastern Michigan University 1993 — 1994
Psychology & Music
Marvin McManus Marvin McManus's NCO Financial Systems, Inc Experience January 2011 - September 2011
Job HR Customer Service Rep at Manpower
Industry Banking
Experience
Wells Fargo July 2015 - Present
Manpower September 2014 - April 2015
Ruby Tuesday August 2013 - August 2014
NCO Financial Systems January 2011 - September 2011
NCO Financial Systems, Inc January 2011 - September 2011
Bank of America, Inc; Treasury Services August 2007 - September 2008
Bank of America April 2005 - September 2008
Banc of America Investment Services, Inc December 2006 - August 2007
Bank of America, Inc April 2005 - December 2006
Ford Motor Credit, Inc February 2004 - March 2005
Skills
Retail Banking, Microsoft Office, Time Management, Portfolio Management, Microsoft Excel, Credit, Budgets, Access, Process Improvement, Sales, Insurance, Customer Satisfaction, Leadership, Marketing
Education
Southern New Hampshire University 2014 — 2017
Master of Business Administration (M.B.A.), Internet Marketing
UNIVERSITY OF SOUTH CAROLINA 1991 — 1996
Bachelor of Science, Administrative Information Management
Central High School 1987 — 1991
Wells Fargo July 2015 - Present
Manpower September 2014 - April 2015
Ruby Tuesday August 2013 - August 2014
NCO Financial Systems January 2011 - September 2011
NCO Financial Systems, Inc January 2011 - September 2011
Bank of America, Inc; Treasury Services August 2007 - September 2008
Bank of America April 2005 - September 2008
Banc of America Investment Services, Inc December 2006 - August 2007
Bank of America, Inc April 2005 - December 2006
Ford Motor Credit, Inc February 2004 - March 2005
Skills
Retail Banking, Microsoft Office, Time Management, Portfolio Management, Microsoft Excel, Credit, Budgets, Access, Process Improvement, Sales, Insurance, Customer Satisfaction, Leadership, Marketing
Education
Southern New Hampshire University 2014 — 2017
Master of Business Administration (M.B.A.), Internet Marketing
UNIVERSITY OF SOUTH CAROLINA 1991 — 1996
Bachelor of Science, Administrative Information Management
Central High School 1987 — 1991
Sandra Lovelace Sandra Lovelace's NCO Financial Systems, Inc Experience March 2012 - November 2012
Job Cash Management Specialist Accounts Receivable Wilbert Plastic Services
Industry Financial Services
Experience
Wilbert Plastic Services July 2013 - Present
S & D Inc January 2013 - July 2013
NCO Financial Systems, Inc. March 2012 - November 2012
Financial Professional October 2010 - January 2012
General Electric Company February 2006 - May 2009
General Electric Company October 1992 - May 2006
General Electric Company January 1988 - October 1992
General Electric Company July 1986 - January 1988
Skills
Management, Accounting, Accounts Receivable, General Ledger, Accounts Payable, Cash Management, Leadership, Process Improvement, Financial Analysis, Payroll, Sales, Finance, Invoicing, Program Management, Strategic Planning, Software Documentation, Customer Service, Human Resources, Analysis
Education
Bryant & Stratton College
Business Admin
Central Piedmont Community College
Wilbert Plastic Services July 2013 - Present
S & D Inc January 2013 - July 2013
NCO Financial Systems, Inc. March 2012 - November 2012
Financial Professional October 2010 - January 2012
General Electric Company February 2006 - May 2009
General Electric Company October 1992 - May 2006
General Electric Company January 1988 - October 1992
General Electric Company July 1986 - January 1988
Skills
Management, Accounting, Accounts Receivable, General Ledger, Accounts Payable, Cash Management, Leadership, Process Improvement, Financial Analysis, Payroll, Sales, Finance, Invoicing, Program Management, Strategic Planning, Software Documentation, Customer Service, Human Resources, Analysis
Education
Bryant & Stratton College
Business Admin
Central Piedmont Community College
Melissa Wagner Melissa Wagner's NCO Financial Systems, Inc Experience October 2010 - December 2010
Job Career Services Advisor at Rasmussen College
Industry Human Resources
Experience
Rasmussen College July 2011 - Present
CB Richard Ellis (Contractor through Robert Half) March 2011 - July 2011
NCO Financial Systems, Inc. October 2010 - December 2010
NCO Financial Systems, Inc. February 2009 - October 2010
Excel Staffing 2005 - 2009
Children’s World February 2003 - November 2004
Skills
Full-cycle Recruiting, Human Capital Management, Training & Development, Talent Acquisition, Applicant Tracking..., Hiring, Onboarding, Career Services, Resume Writing, Employee Relations, Talent Management, Human Resources, Sourcing, Career Development, Technical Recruiting, HRIS, Job Coaching, Temporary Placement, Job Fairs, Performance Management, Training, Staff Development, Screening Resumes, Staffing Services, New Hire Orientations, Contract Recruitment, Job Search Strategies, HR Policies, Taleo, Business Networking, Customer Service, Payroll, Interview Preparation, Conflict Resolution, Job Descriptions, Behavioral Interviewing, Resume, Screening, Higher Education, Student Affairs, Student Counseling, Recruiting, Career Counseling, Recruitment Advertising, Presentation Development, Presentations, Webinars, Webinar Development, Employment Law, Employment...
Education
Capella University 2008 — 2011
Master of Science, Educational Psychology
University of Minnesota-Twin Cities 1997 — 2002
BS, Child Psychology
Rasmussen College July 2011 - Present
CB Richard Ellis (Contractor through Robert Half) March 2011 - July 2011
NCO Financial Systems, Inc. October 2010 - December 2010
NCO Financial Systems, Inc. February 2009 - October 2010
Excel Staffing 2005 - 2009
Children’s World February 2003 - November 2004
Skills
Full-cycle Recruiting, Human Capital Management, Training & Development, Talent Acquisition, Applicant Tracking..., Hiring, Onboarding, Career Services, Resume Writing, Employee Relations, Talent Management, Human Resources, Sourcing, Career Development, Technical Recruiting, HRIS, Job Coaching, Temporary Placement, Job Fairs, Performance Management, Training, Staff Development, Screening Resumes, Staffing Services, New Hire Orientations, Contract Recruitment, Job Search Strategies, HR Policies, Taleo, Business Networking, Customer Service, Payroll, Interview Preparation, Conflict Resolution, Job Descriptions, Behavioral Interviewing, Resume, Screening, Higher Education, Student Affairs, Student Counseling, Recruiting, Career Counseling, Recruitment Advertising, Presentation Development, Presentations, Webinars, Webinar Development, Employment Law, Employment...
Education
Capella University 2008 — 2011
Master of Science, Educational Psychology
University of Minnesota-Twin Cities 1997 — 2002
BS, Child Psychology
Yuliya Sorokopenets (aka Dzeravianka) Yuliya Sorokopenets (aka Dzeravianka)'s NCO Financial Systems, Inc Experience March 2008 - September 2012
Job Financial Analyst at Transworld Systems
Industry Accounting
Experience
Transworld Systems November 2014 - Present
NCO Financial Systems April 2013 - October 2014
NCO Financial Systems September 2012 - April 2013
NCO Financial Systems, INC. March 2008 - September 2012
Furniture XO July 2007 - March 2008
Djuki Inc. February 2006 - July 2007
Skills
Accounting, Accounts Receivable, Invoicing, Financial Analysis, Account Reconciliation, Payments, Cash Flow, Financial Statements, Forecasting, Journal Entries, Analysis, Finance, Financial Reporting, Financial Accounting
Education
Strayer University-Pennsylvania 2010 — 2012
BS, Accounting
Belarus State Economic University 2004 — 2008
Accounting
Transworld Systems November 2014 - Present
NCO Financial Systems April 2013 - October 2014
NCO Financial Systems September 2012 - April 2013
NCO Financial Systems, INC. March 2008 - September 2012
Furniture XO July 2007 - March 2008
Djuki Inc. February 2006 - July 2007
Skills
Accounting, Accounts Receivable, Invoicing, Financial Analysis, Account Reconciliation, Payments, Cash Flow, Financial Statements, Forecasting, Journal Entries, Analysis, Finance, Financial Reporting, Financial Accounting
Education
Strayer University-Pennsylvania 2010 — 2012
BS, Accounting
Belarus State Economic University 2004 — 2008
Accounting
Loren Allday, SPHR's NCO Financial Systems, Inc Experience January 2009 - March 2010
Job Human Resource Manager at Honda Lock
Industry Human Resources
Experience
Honda Lock of America March 2010 - Present
NCO Financial Systems, Inc. January 2009 - March 2010
Meadowcraft November 2003 - November 2008
Skills
Labor Relations, Employee Relations, Benefits Administration, HR Policies, FMLA, Deferred Compensation, Recruiting, Onboarding, New Hire Orientations, Job Descriptions, Human Resources, Succession Planning, HRIS, Workforce Planning, Personnel Management, College Recruiting, Employee Benefits, Applicant Tracking..., Talent Acquisition, Employee Engagement, Performance Appraisal, Talent Management, Hiring, Performance Management, Compensation & Benefit, Union Avoidance, Employee Handbooks, Exit Interviews, Grievances, Taleo, Industrial Relations, Job Fairs, Temporary Placement, Interviews, Benefits Negotiation, HR Consulting, Employment Law, Internet Recruiting, ADP Payroll, Screening Resumes, I-9 Compliance, Employee Training, Screening, Organizational..., Staffing Services, Technical Recruiting, Background Checks, PeopleSoft
Education
Troy University 2003 — 2005
Masters, Management - Human Resources
Intern bridge - Conference
Honda Lock of America March 2010 - Present
NCO Financial Systems, Inc. January 2009 - March 2010
Meadowcraft November 2003 - November 2008
Skills
Labor Relations, Employee Relations, Benefits Administration, HR Policies, FMLA, Deferred Compensation, Recruiting, Onboarding, New Hire Orientations, Job Descriptions, Human Resources, Succession Planning, HRIS, Workforce Planning, Personnel Management, College Recruiting, Employee Benefits, Applicant Tracking..., Talent Acquisition, Employee Engagement, Performance Appraisal, Talent Management, Hiring, Performance Management, Compensation & Benefit, Union Avoidance, Employee Handbooks, Exit Interviews, Grievances, Taleo, Industrial Relations, Job Fairs, Temporary Placement, Interviews, Benefits Negotiation, HR Consulting, Employment Law, Internet Recruiting, ADP Payroll, Screening Resumes, I-9 Compliance, Employee Training, Screening, Organizational..., Staffing Services, Technical Recruiting, Background Checks, PeopleSoft
Education
Troy University 2003 — 2005
Masters, Management - Human Resources
Intern bridge - Conference
Dianiximar Maldonado's NCO Financial Systems, Inc Experience December 2006 - April 2009
Job Collections Team Lead at TSI
Industry Financial Services
Experience
TSI - A Transworld Systems Company November 2011 - Present
NCO Financial Systems April 2009 - November 2011
NCO Financial Systems Inc. December 2006 - April 2009
Skills
English, Spanish, Banking, Finance, Loans, Call Centers, Accounts Receivable, Microsoft Excel, Credit Cards, Quality Assurance, Credit, Microsoft Word, Team Leadership, Financial Analysis, Customer Service, Risk Management, Outlook, Employee Training, Process Improvement, Collections
Education
University of Puerto Rico-Rio Piedras 2003 — 2009
Bachelor's degree, Art History, Criticism and Conservation
University of Puerto Rico-Rio Piedras
BA, Art History
TSI - A Transworld Systems Company November 2011 - Present
NCO Financial Systems April 2009 - November 2011
NCO Financial Systems Inc. December 2006 - April 2009
Skills
English, Spanish, Banking, Finance, Loans, Call Centers, Accounts Receivable, Microsoft Excel, Credit Cards, Quality Assurance, Credit, Microsoft Word, Team Leadership, Financial Analysis, Customer Service, Risk Management, Outlook, Employee Training, Process Improvement, Collections
Education
University of Puerto Rico-Rio Piedras 2003 — 2009
Bachelor's degree, Art History, Criticism and Conservation
University of Puerto Rico-Rio Piedras
BA, Art History
Srecko Stevcic Srecko Stevcic's NCO Financial Systems, Inc Experience March 2007 - December 2007
Job Senior Network Engineer
Industry Information Technology and Services
Experience
Wachovia December 2007 - Present
NCO Financial Systems Inc. March 2007 - December 2007
Sapphire Technologies August 2005 - March 2007
Design Strategy Corporation June 2003 - June 2005
The Cubb Institute September 2004 - November 2004
HP - Compaq - Inacom Information Systems January 1995 - December 2002
Skills
Cisco Technologies, CCNP, Troubleshooting, Network Security, Servers, WAN, SDLC, Active Directory, DNS, Load Balancing, Disaster Recovery, Routers, VPN, Software Installation, Networking, Information Technology, Windows Server, Hardware, VMware
Education
Saint Joseph's University
BACHELOR OF SCIENCE, Management Information Systems
Wachovia December 2007 - Present
NCO Financial Systems Inc. March 2007 - December 2007
Sapphire Technologies August 2005 - March 2007
Design Strategy Corporation June 2003 - June 2005
The Cubb Institute September 2004 - November 2004
HP - Compaq - Inacom Information Systems January 1995 - December 2002
Skills
Cisco Technologies, CCNP, Troubleshooting, Network Security, Servers, WAN, SDLC, Active Directory, DNS, Load Balancing, Disaster Recovery, Routers, VPN, Software Installation, Networking, Information Technology, Windows Server, Hardware, VMware
Education
Saint Joseph's University
BACHELOR OF SCIENCE, Management Information Systems
Gazelle Stevens Gazelle Stevens's NCO Financial Systems, Inc Experience May 2010 - September 2011
Job Account Manager at Transworld Systems Inc.
Industry Financial Services
Experience
Transworld Systems Inc. October 2011 - Present
NCO Financial Systems, Inc May 2010 - September 2011
L & S Interiors, Inc. July 2003 - March 2006
Financial Claims Control, Inc February 1990 - May 1998
Education
University of South Florida 2008 — 2010
B.A., Communications
Transworld Systems Inc. October 2011 - Present
NCO Financial Systems, Inc May 2010 - September 2011
L & S Interiors, Inc. July 2003 - March 2006
Financial Claims Control, Inc February 1990 - May 1998
Education
University of South Florida 2008 — 2010
B.A., Communications
Dianne Schmitt Dianne Schmitt's NCO Financial Systems, Inc Experience January 1997 - December 2011
Job Business Systems Specialist/Compliance Officer
Industry Financial Services
Experience
Eastern Revenue, Inc. January 2013 - Present
NCO Financial Systems, Inc January 1997 - December 2011
Skills
Call Centers, Vendor Management, Process Improvement, Project Management, Technical Support, Outsourcing, Leadership, Customer Service, Customer Experience, CRM, Quality Assurance, Analysis, Business Analysis, Software Documentation, Customer Satisfaction, Operations Management, Team Building, Business Process...
Education
Bucks County Community College 1991 — 1994
Associates, Police Adminstration
Holy Family University
Attending
Eastern Revenue, Inc. January 2013 - Present
NCO Financial Systems, Inc January 1997 - December 2011
Skills
Call Centers, Vendor Management, Process Improvement, Project Management, Technical Support, Outsourcing, Leadership, Customer Service, Customer Experience, CRM, Quality Assurance, Analysis, Business Analysis, Software Documentation, Customer Satisfaction, Operations Management, Team Building, Business Process...
Education
Bucks County Community College 1991 — 1994
Associates, Police Adminstration
Holy Family University
Attending
Kathy Barone Kathy Barone's NCO Financial Systems, Inc Experience August 2007 - April 2014
Job Talent Acquisition Specialist at Allegheny Health Network
Industry Human Resources
Experience
Allegheny Health Network June 2014 - Present
NCO Financial Systems, Inc. August 2007 - April 2014
AllStaff Temp Services, Inc. March 2006 - August 2007
Parkvale Bank October 2003 - March 2006
Skills
Recruiting, Taleo, Applicant Tracking..., Corporate Recruiting, Talent Acquisition, Human Resources, Interviewing Skills, Full-life Cycle..., Employment Law, Talent Management, Internet Recruiting, Interviews
Education
Robert Morris University
Bachelor of Science (B.S.), Business Administration
Allegheny Health Network June 2014 - Present
NCO Financial Systems, Inc. August 2007 - April 2014
AllStaff Temp Services, Inc. March 2006 - August 2007
Parkvale Bank October 2003 - March 2006
Skills
Recruiting, Taleo, Applicant Tracking..., Corporate Recruiting, Talent Acquisition, Human Resources, Interviewing Skills, Full-life Cycle..., Employment Law, Talent Management, Internet Recruiting, Interviews
Education
Robert Morris University
Bachelor of Science (B.S.), Business Administration
Michele Tupis Michele Tupis's NCO Financial Systems, Inc Experience January 2007 - December 2009
Job HR Specialist at Moog
Industry Defense & Space
Experience
Moog May 2010 - Present
NCO Financial Systems, Inc January 2007 - December 2009
NCO Financial Systems October 2002 - January 2007
NCO Financial Systems January 2001 - October 2002
Americredit Financial Services March 2000 - December 2000
M & T Bank April 1998 - March 2000
M & T Bank November 1996 - April 1998
M & T Bank January 1994 - November 1996
Education
Erie Community College
Liberal Arts
Frontier Central High School
Business
Moog May 2010 - Present
NCO Financial Systems, Inc January 2007 - December 2009
NCO Financial Systems October 2002 - January 2007
NCO Financial Systems January 2001 - October 2002
Americredit Financial Services March 2000 - December 2000
M & T Bank April 1998 - March 2000
M & T Bank November 1996 - April 1998
M & T Bank January 1994 - November 1996
Education
Erie Community College
Liberal Arts
Frontier Central High School
Business
Daniel Thunhorst's NCO Financial Systems, Inc Experience 2002 - December 2005
Job Compliance Testing Officer
Industry Banking
Experience
First Niagara Bank Technical RecruiterMISourceJanuary 2008 - December 2008
SDC Information Services, Inc December 2005 - May 2007
NCO Financial Systems, Inc 2002 - December 2005
Education
Rochester Institute of Technology 2000 — 2001
MS, Human Resources
University at Albany, SUNY 1994 — 1996
BS, Psychology
First Niagara Bank Technical RecruiterMISourceJanuary 2008 - December 2008
SDC Information Services, Inc December 2005 - May 2007
NCO Financial Systems, Inc 2002 - December 2005
Education
Rochester Institute of Technology 2000 — 2001
MS, Human Resources
University at Albany, SUNY 1994 — 1996
BS, Psychology
Phil Bianco's NCO Financial Systems, Inc Experience July 2006 - July 2012
Job
Industry Information Technology and Services
Experience
The Bancorp Bank July 2012 - Present
NCO Financial Systems, Inc. July 2006 - July 2012
NCO Financial Systems Inc. 2004 - 2006
NCO Group 2002 - 2004
NCO Group 2000 - 2002
Telespectrum March 1998 - July 2000
Alphanet Solutions June 1997 - March 1998
Skills
International Project..., M&A experience, Infrastructure Planning, Problem Solving, Procurement, Cross-functional Team..., Disaster Recovery, Storage Architecture, Storage Area Networks, Email Design, Web Services, Global Sourcing, Global Management, Global Operations, Global Delivery, Virtual Teams, Compliance Management, Business Continuity, Change Management, Process Engineering, Process Improvement, M&A due diligence, Outsourcing Management, Program Development, Cloud Computing, Security Management, Incident Management, Efficiency Management, Data Center Architecture, Data Center Relocation, Internet Strategy, Network Operations, Telecommunications, Call Center, Budget Management, Cost Control, Cost Management, Cost Estimating, Virtualization, High Availability, Enterprise Risk..., Contract Negotiation, Vendor Management, Mobile Communications, Digital Imaging, Mobile Technology, Database Management, Team Building, Compliance, Data Center
Education
Villanova University 2013 — 2013
Certificate of Achievement in Six Sigma Green-Belt - Information Technology
Penn State 2002 — 2003
Certificate, Project Management
Philadelphia University 1993 — 1997
BS, Computer Science
The Bancorp Bank July 2012 - Present
NCO Financial Systems, Inc. July 2006 - July 2012
NCO Financial Systems Inc. 2004 - 2006
NCO Group 2002 - 2004
NCO Group 2000 - 2002
Telespectrum March 1998 - July 2000
Alphanet Solutions June 1997 - March 1998
Skills
International Project..., M&A experience, Infrastructure Planning, Problem Solving, Procurement, Cross-functional Team..., Disaster Recovery, Storage Architecture, Storage Area Networks, Email Design, Web Services, Global Sourcing, Global Management, Global Operations, Global Delivery, Virtual Teams, Compliance Management, Business Continuity, Change Management, Process Engineering, Process Improvement, M&A due diligence, Outsourcing Management, Program Development, Cloud Computing, Security Management, Incident Management, Efficiency Management, Data Center Architecture, Data Center Relocation, Internet Strategy, Network Operations, Telecommunications, Call Center, Budget Management, Cost Control, Cost Management, Cost Estimating, Virtualization, High Availability, Enterprise Risk..., Contract Negotiation, Vendor Management, Mobile Communications, Digital Imaging, Mobile Technology, Database Management, Team Building, Compliance, Data Center
Education
Villanova University 2013 — 2013
Certificate of Achievement in Six Sigma Green-Belt - Information Technology
Penn State 2002 — 2003
Certificate, Project Management
Philadelphia University 1993 — 1997
BS, Computer Science
Chanda Giles, PHR's NCO Financial Systems, Inc Experience April 2006 - July 2006
Job Human Resources Specialist
Industry Human Resources
Experience
Hampton Roads Sanitation District (HRSD) June 2010 - Present
Department of the Navy NAF Human Resources August 2009 - May 2010
Cox Auto Trader, Inc. July 2006 - May 2009
NCO Financial Systems, Inc. April 2006 - July 2006
NCO Financial Systems, Inc. November 2001 - April 2006
NCO Financial Systems, Inc December 2000 - November 2001
Skills
Talent Acquisition, Employee Relations, Performance Management, Project Planning, Microsoft Excel, HRIS, Human Resources, Onboarding, FMLA, Benefits Administration, Policy, Microsoft Office, PeopleSoft, Deferred Compensation, Applicant Tracking..., Employee Benefits, HR Policies
Education
Old Dominion University 1989 — 1995
Bachelor of Science
Hampton Roads Sanitation District (HRSD) June 2010 - Present
Department of the Navy NAF Human Resources August 2009 - May 2010
Cox Auto Trader, Inc. July 2006 - May 2009
NCO Financial Systems, Inc. April 2006 - July 2006
NCO Financial Systems, Inc. November 2001 - April 2006
NCO Financial Systems, Inc December 2000 - November 2001
Skills
Talent Acquisition, Employee Relations, Performance Management, Project Planning, Microsoft Excel, HRIS, Human Resources, Onboarding, FMLA, Benefits Administration, Policy, Microsoft Office, PeopleSoft, Deferred Compensation, Applicant Tracking..., Employee Benefits, HR Policies
Education
Old Dominion University 1989 — 1995
Bachelor of Science
William H. Sargent II's NCO Financial Systems, Inc Experience October 2003 - February 2004
Job Senior Project Manager at Avaya
Industry Information Technology and Services
Experience
Avaya February 2012 - Present
Avaya Government Solutions July 2011 - March 2012
AVAYA, INC February 2004 - October 2011
NCO FINANCIAL SYSTEMS, INC October 2003 - February 2004
NCO Financial Systems, Inc. July 2001 - October 2003
RIVER ISLE ASSOCIATES INC January 1994 - January 2001
Skills
ACIS - Proactive Contact, Avaya, Call Center, Scheduling, Coaching, Disaster Recovery, Mentoring, Organizational..., Problem Solving, Customer Relations, Business Analysis, Process Improvement, Strategic Planning, Change Management, Business Process, IVR, Quality Assurance, Triage, Leading Change, Proactive self-starter, High Availability, Call Centers, Customer Service, Troubleshooting, VoIP, Data Center, Technical Support, Project Management, Analysis, Leadership, Training, Vendor Management, Team Management, Testing, Telecommunications, Customer Satisfaction, Unified Communications
Education
State University of New York at Buffalo - School of Management 2008 — 2010
MBA, Business
State University of New York College at Buffalo 1999 — 2001
Bachelor of Science, Health
Niagara County Community College · 1996 — 1999
Associate of Applied Science, Liberal Arts
Avaya February 2012 - Present
Avaya Government Solutions July 2011 - March 2012
AVAYA, INC February 2004 - October 2011
NCO FINANCIAL SYSTEMS, INC October 2003 - February 2004
NCO Financial Systems, Inc. July 2001 - October 2003
RIVER ISLE ASSOCIATES INC January 1994 - January 2001
Skills
ACIS - Proactive Contact, Avaya, Call Center, Scheduling, Coaching, Disaster Recovery, Mentoring, Organizational..., Problem Solving, Customer Relations, Business Analysis, Process Improvement, Strategic Planning, Change Management, Business Process, IVR, Quality Assurance, Triage, Leading Change, Proactive self-starter, High Availability, Call Centers, Customer Service, Troubleshooting, VoIP, Data Center, Technical Support, Project Management, Analysis, Leadership, Training, Vendor Management, Team Management, Testing, Telecommunications, Customer Satisfaction, Unified Communications
Education
State University of New York at Buffalo - School of Management 2008 — 2010
MBA, Business
State University of New York College at Buffalo 1999 — 2001
Bachelor of Science, Health
Niagara County Community College · 1996 — 1999
Associate of Applied Science, Liberal Arts
Steven Winokur's NCO Financial Systems, Inc Experience 1995 - 2008
Job Executive VicePresident and Chief Financial Officer at Centennial Lending Group
Industry Financial Services
Experience
Centennial Lending Group July 2010 - Present
NCO Group, Inc. June 1995 - December 2008
NCO Financial Systems, Inc. 1995 - 2008
NCO Portfolio Management 1999 - 2003
Winokur & Associates January 1992 - December 1995
Gross & Company May 1981 - January 1992
Skills
Credit, Loans, Mortgage Lending, Acquisition Integration, Executive Management, Mergers, Banking, Financial Analysis, Financial Reporting, Risk Management, Accounting, Strategic Financial..., Financial Services, Treasury Management, Mergers & Acquisitions, Finance, Financial Planning, Process Improvement, Vendor Management, Management
Education
Temple University - Fox School of Business and Management 1979 — 1981
Saint Joseph's University 1977 — 1979
BBA, Accounting
Centennial Lending Group July 2010 - Present
NCO Group, Inc. June 1995 - December 2008
NCO Financial Systems, Inc. 1995 - 2008
NCO Portfolio Management 1999 - 2003
Winokur & Associates January 1992 - December 1995
Gross & Company May 1981 - January 1992
Skills
Credit, Loans, Mortgage Lending, Acquisition Integration, Executive Management, Mergers, Banking, Financial Analysis, Financial Reporting, Risk Management, Accounting, Strategic Financial..., Financial Services, Treasury Management, Mergers & Acquisitions, Finance, Financial Planning, Process Improvement, Vendor Management, Management
Education
Temple University - Fox School of Business and Management 1979 — 1981
Saint Joseph's University 1977 — 1979
BBA, Accounting
Michael Pozsony's NCO Financial Systems, Inc Experience January 2008 - July 2011
Job Manager Sales Support
Industry Pharmaceuticals
Experience
C3i Healthcare Connections, a Division of Telerx April 2013 - Present
Sentrx, a part of Telerx January 2012 - April 2013
Sentrx July 2011 - January 2012
NCO Financial Systems, Inc January 2008 - July 2011
SIRVA Relocation December 2006 - December 2008
SIRVA Relocation May 2004 - December 2006
Relocation Dynamics, Inc August 2001 - May 2004
United Trust Bank May 2002 - July 2003
The Cutter Companies, Inc December 1996 - August 2001
AFC Electronics, Inc May 1995 - December 1996
Skills
Proposal Writing, Project Management, Marketing, Strategic Planning, Sales, Business Development, Negotiation, Healthcare, Market Research, Training, Process Improvement, Marketing Strategy, Adverse Events, Advertising, Software Quality..., Microsoft Excel, Microsoft Office, Microsoft Word, Knowledge Management, Music Industry, Musicians, Wordpress, Customer Service, Relocation, Consumer Debt, Bad Debt, Real Estate, Software Development, Product Management, Sales Operations, Program Management, Management, CRM, Marketing Communications, Vendor Management
Education
Fitchburg State College 1993 — 1995
B.S., Marketing
Raritan Valley Community College 1990 — 1993
A.A, Liberal Arts
C3i Healthcare Connections, a Division of Telerx April 2013 - Present
Sentrx, a part of Telerx January 2012 - April 2013
Sentrx July 2011 - January 2012
NCO Financial Systems, Inc January 2008 - July 2011
SIRVA Relocation December 2006 - December 2008
SIRVA Relocation May 2004 - December 2006
Relocation Dynamics, Inc August 2001 - May 2004
United Trust Bank May 2002 - July 2003
The Cutter Companies, Inc December 1996 - August 2001
AFC Electronics, Inc May 1995 - December 1996
Skills
Proposal Writing, Project Management, Marketing, Strategic Planning, Sales, Business Development, Negotiation, Healthcare, Market Research, Training, Process Improvement, Marketing Strategy, Adverse Events, Advertising, Software Quality..., Microsoft Excel, Microsoft Office, Microsoft Word, Knowledge Management, Music Industry, Musicians, Wordpress, Customer Service, Relocation, Consumer Debt, Bad Debt, Real Estate, Software Development, Product Management, Sales Operations, Program Management, Management, CRM, Marketing Communications, Vendor Management
Education
Fitchburg State College 1993 — 1995
B.S., Marketing
Raritan Valley Community College 1990 — 1993
A.A, Liberal Arts
Paul Galante's NCO Financial Systems, Inc Experience December 1999 - Present
Job System/Facilities Support Manager at NCO Financial Systems Inc.
Industry Financial Services
Experience
NCO Financial Systems Inc. December 1999 - Present
Client logic Inc. June 1998 - November 1999
Education
Colorado Technical University 2005 — 2007
BSBA, IT
NCO Financial Systems Inc. December 1999 - Present
Client logic Inc. June 1998 - November 1999
Education
Colorado Technical University 2005 — 2007
BSBA, IT
Binit Patel's NCO Financial Systems, Inc Experience January 2007 - September 2011
Job Senior Director, Client Operations at Optum360, a partnership between Optum and Dignity Health.
Industry Financial Services
Experience
Optum360, a partnership between Optum and Dignity Health August 2013 - Present
OptumInsight February 2013 - September 2013
OptumInsight September 2011 - February 2013
NCO Financial Systems, Inc. January 2007 - September 2011
NCO Financial Systems, Inc. January 2001 - September 2011
eTrain January 2001 - July 2001
Computer Associates May 1998 - January 2001
Skills
Process Improvement, Healthcare Information..., Vendor Management, HIPAA, Business Analysis, SDLC, Business Intelligence, Visio, Call Center, Healthcare, Project Management, SQL, Microsoft SQL Server, Crystal Reports, Revenue Cycle, Databases, Data Warehousing, Software Documentation, Software Implementation, Data Analysis, Analysis, Business Process, Call Centers, Software Development
Education
University of Alabama at Birmingham 1989 — 1991
Bachelor of Science, Computer Science and Mathematics
Optum360, a partnership between Optum and Dignity Health August 2013 - Present
OptumInsight February 2013 - September 2013
OptumInsight September 2011 - February 2013
NCO Financial Systems, Inc. January 2007 - September 2011
NCO Financial Systems, Inc. January 2001 - September 2011
eTrain January 2001 - July 2001
Computer Associates May 1998 - January 2001
Skills
Process Improvement, Healthcare Information..., Vendor Management, HIPAA, Business Analysis, SDLC, Business Intelligence, Visio, Call Center, Healthcare, Project Management, SQL, Microsoft SQL Server, Crystal Reports, Revenue Cycle, Databases, Data Warehousing, Software Documentation, Software Implementation, Data Analysis, Analysis, Business Process, Call Centers, Software Development
Education
University of Alabama at Birmingham 1989 — 1991
Bachelor of Science, Computer Science and Mathematics
Tracy L. Ward's NCO Financial Systems, Inc Experience June 2008 - June 2012
Job Director, Recruitment & Retention/Business Consultant/ Recruitment Model Design & Financial Literacy
Industry Human Resources
Experience
Windham Professionals, Inc. December 2014 - Present
Money Management and Business Solutions, LLC August 2014 - Present
Expert Global Solutions June 2012 - July 2014
NCO Financial Systems, Inc. June 2008 - June 2012
NCO Financial Systems, Inc. July 2007 - June 2008
NCO Financial Systems September 2006 - July 2007
NCO Customer Management, Inc. September 2005 - September 2006
NCO Customer Management, Inc. April 2005 - September 2005
NCO Customer Management, Inc. March 2004 - April 2005
Horizon Mental Health Managment, Inc. May 2001 - October 2003
Skills
Program Management, Talent Management, Vendor Management, Leadership, Performance Management, Applicant Tracking..., Recruiting, Interviews, Call Center, Human Resources, Management, Leadership Development, Employee Relations, Team Building, Coaching, Training, Customer Retention, Onboarding, Background Checks, Process Improvement, Organizational..., Change Management, Talent Acquisition, Employee Engagement, Personnel Management, Outsourcing, HR Policies, Employee Training, Succession Planning, Career Counseling, Sales, Hiring, New Hire Orientations, Sourcing, HR Consulting, HRIS, Call Centers, Conflict Resolution, Temporary Placement, College Recruiting, Resume Writing, Career Development, Workforce Planning, Strategy, Strategic Planning, CRM, Team Leadership
Education
East Carolina University 1999 — 2001
Master's Degree, Rehabilitation Counseling
Averett University 1998 — 1999
Graduate Studies: Master, Business Administration Program
Winston-Salem State University 1989 — 1993
Bachelor of Science
NCHS-East 1985 — 1989
High School
Windham Professionals, Inc. December 2014 - Present
Money Management and Business Solutions, LLC August 2014 - Present
Expert Global Solutions June 2012 - July 2014
NCO Financial Systems, Inc. June 2008 - June 2012
NCO Financial Systems, Inc. July 2007 - June 2008
NCO Financial Systems September 2006 - July 2007
NCO Customer Management, Inc. September 2005 - September 2006
NCO Customer Management, Inc. April 2005 - September 2005
NCO Customer Management, Inc. March 2004 - April 2005
Horizon Mental Health Managment, Inc. May 2001 - October 2003
Skills
Program Management, Talent Management, Vendor Management, Leadership, Performance Management, Applicant Tracking..., Recruiting, Interviews, Call Center, Human Resources, Management, Leadership Development, Employee Relations, Team Building, Coaching, Training, Customer Retention, Onboarding, Background Checks, Process Improvement, Organizational..., Change Management, Talent Acquisition, Employee Engagement, Personnel Management, Outsourcing, HR Policies, Employee Training, Succession Planning, Career Counseling, Sales, Hiring, New Hire Orientations, Sourcing, HR Consulting, HRIS, Call Centers, Conflict Resolution, Temporary Placement, College Recruiting, Resume Writing, Career Development, Workforce Planning, Strategy, Strategic Planning, CRM, Team Leadership
Education
East Carolina University 1999 — 2001
Master's Degree, Rehabilitation Counseling
Averett University 1998 — 1999
Graduate Studies: Master, Business Administration Program
Winston-Salem State University 1989 — 1993
Bachelor of Science
NCHS-East 1985 — 1989
High School
John Pribula's NCO Financial Systems, Inc Experience January 2014 - Present
Job Licensed Health Agent at APAC Customer Services
Industry Insurance
Experience
NCO Financial Systems, Inc. January 2014 - Present
I am in transition and am actively networking to further my career. January 2015 - February 2015
APAC Customer Services July 2013 - January 2014
Colonial Life December 2011 - March 2012
Direct Alliance June 2011 - October 2011
Permanent General Assurance Corporation November 2009 - March 2011
NCSPlus Incorporated May 2009 - July 2009
U.S. Army October 1969 - April 1972
Skills
Insurance, Sales, Employee Benefits, Health Insurance, Direct Sales, Sales Operations, Cold Calling, Customer Retention, Life Insurance, Time Management, Sales Management, Term Life Insurance, Account Management, Training, Customer Service, Recruiting, Disability Insurance
Education
Arizona State University 1972 — 1978
Bachelor of Music, Instrumental Music
Coronado High School 1964 — 1967
High School Diploma
Arizona State University
Bachelor of Music, Instrumental Music
NCO Financial Systems, Inc. January 2014 - Present
I am in transition and am actively networking to further my career. January 2015 - February 2015
APAC Customer Services July 2013 - January 2014
Colonial Life December 2011 - March 2012
Direct Alliance June 2011 - October 2011
Permanent General Assurance Corporation November 2009 - March 2011
NCSPlus Incorporated May 2009 - July 2009
U.S. Army October 1969 - April 1972
Skills
Insurance, Sales, Employee Benefits, Health Insurance, Direct Sales, Sales Operations, Cold Calling, Customer Retention, Life Insurance, Time Management, Sales Management, Term Life Insurance, Account Management, Training, Customer Service, Recruiting, Disability Insurance
Education
Arizona State University 1972 — 1978
Bachelor of Music, Instrumental Music
Coronado High School 1964 — 1967
High School Diploma
Arizona State University
Bachelor of Music, Instrumental Music
Kate Gowen-Zalesky's NCO Financial Systems, Inc Experience 2005 - 2006
Job Supervisor, Operations at Hartford Steam Boiler
Industry Insurance
Experience
Hartford Steam Boiler March 2013 - Present
Hartford Steam Boiler May 2009 - March 2013
Law Offices of Edwin M. Matzkin March 2008 - November 2008
United America Insurance Group - United National Group November 2006 - March 2008
NCO Financial Systems, Inc. 2005 - 2006
Skills
Insurance, Underwriting, Liability, Civil Litigation, Credit, Inland Marine, Criminal Law, Research, Property, Property & Casualty..., Commercial Insurance, General Insurance, Reinsurance, Commercial Lines, Casualty, Risk Management, Claim, Legal Liability, Professional Liability, Brokers
Education
Community College of Philadelphia 2009 — 2011
Liberal Studies
Montgomery County Community College 2007 — 2008
Hartford Steam Boiler March 2013 - Present
Hartford Steam Boiler May 2009 - March 2013
Law Offices of Edwin M. Matzkin March 2008 - November 2008
United America Insurance Group - United National Group November 2006 - March 2008
NCO Financial Systems, Inc. 2005 - 2006
Skills
Insurance, Underwriting, Liability, Civil Litigation, Credit, Inland Marine, Criminal Law, Research, Property, Property & Casualty..., Commercial Insurance, General Insurance, Reinsurance, Commercial Lines, Casualty, Risk Management, Claim, Legal Liability, Professional Liability, Brokers
Education
Community College of Philadelphia 2009 — 2011
Liberal Studies
Montgomery County Community College 2007 — 2008
Anthony Carden's NCO Financial Systems, Inc Experience January 2006 - December 2006
Job Senior Security Engineer at SunGard Availability Services
Industry Telecommunications
Experience
SunGard Availability Services May 2007 - Present
SunGard Availability Services May 2007 - February 2012
NCO Financial Systems Inc January 2006 - December 2006
Fiserv USERS January 2000 - May 2006
USERS Inc January 2000 - December 2005
Education
University of Pennsylvania
BBA, Business Administration
SunGard Availability Services May 2007 - Present
SunGard Availability Services May 2007 - February 2012
NCO Financial Systems Inc January 2006 - December 2006
Fiserv USERS January 2000 - May 2006
USERS Inc January 2000 - December 2005
Education
University of Pennsylvania
BBA, Business Administration
Joi Parker's NCO Financial Systems, Inc Experience January 1999 - June 2001
Job Internal Auditor and Compliance Analyst, Seeking New Challenge
Industry Financial Services
Experience
Inside Edge Legal October 2013 - November 2013
Rausch, Sturm, Israel, Enerson, & Hornik August 2011 - September 2013
Axiant, LLC formally Wolpoff & Abramson, LLP June 2001 - August 2009
NCO Financial Systems, Inc. January 1999 - June 2001
First USA Bank formally Chevy Chase Bank November 1996 - January 1999
Skills
Portfolio Management, Customer Retention, Internal Controls, Internal Audit, Project Management, Contract Management, Customer and Client..., GAAP Standards, Consumer Compliance, Staff Training and..., Call Centers, Management, Vendor Management, Leadership, Process Improvement, Analysis
Education
Hood College
Masters Degree, Business
University of Maryland University College
BS, Economics
Inside Edge Legal October 2013 - November 2013
Rausch, Sturm, Israel, Enerson, & Hornik August 2011 - September 2013
Axiant, LLC formally Wolpoff & Abramson, LLP June 2001 - August 2009
NCO Financial Systems, Inc. January 1999 - June 2001
First USA Bank formally Chevy Chase Bank November 1996 - January 1999
Skills
Portfolio Management, Customer Retention, Internal Controls, Internal Audit, Project Management, Contract Management, Customer and Client..., GAAP Standards, Consumer Compliance, Staff Training and..., Call Centers, Management, Vendor Management, Leadership, Process Improvement, Analysis
Education
Hood College
Masters Degree, Business
University of Maryland University College
BS, Economics
Jacqueline Betts's NCO Financial Systems, Inc Experience April 2011 - January 2012
Job Accounting Professional
Industry Accounting
Experience
Sister Hospital March 2009 - Present
NCO Financial Systems, Inc April 2011 - January 2012
Strauss Group January 2008 - September 2008
Kelly Services February 2007 - December 2007
Skills
Accounting, General Ledger, QuickBooks, Financial Reporting, Accounts Payable, Account Reconciliation, Bookkeeping, Accounts Receivable, Tax, Financial Accounting, Journal Entries, Auditing
Education
Bryant and Stratton College 2003 — 2006
Associate's degree, Accounting
Bryant and Stratton College 2003 — 2006
Associate Degree; AS, Accounting
Educational Opportunity Center 2002 — 2003
Cetificate, Medical Office Assistant
Sister Hospital March 2009 - Present
NCO Financial Systems, Inc April 2011 - January 2012
Strauss Group January 2008 - September 2008
Kelly Services February 2007 - December 2007
Skills
Accounting, General Ledger, QuickBooks, Financial Reporting, Accounts Payable, Account Reconciliation, Bookkeeping, Accounts Receivable, Tax, Financial Accounting, Journal Entries, Auditing
Education
Bryant and Stratton College 2003 — 2006
Associate's degree, Accounting
Bryant and Stratton College 2003 — 2006
Associate Degree; AS, Accounting
Educational Opportunity Center 2002 — 2003
Cetificate, Medical Office Assistant
Anne Gichuiri's NCO Financial Systems, Inc Experience August 2008 - November 2010
Job Fund Administrator at State Street
Industry Financial Services
Experience
State Street January 2013 - Present
Garmin International November 2010 - January 2013
NCO Financial Systems Inc August 2008 - November 2010
WSI - HR Block December 2008 - April 2009
Forever Trucking February 2008 - August 2008
CMC Aviation Ltd. November 2007 - February 2008
Africa Nazarene University September 2006 - September 2007
Skills
Customer Service, Call Center, Customer Satisfaction, Microsoft Office, Microsoft Excel, Troubleshooting, Time Management, Management, Software Documentation, Process Improvement, Analysis, Team Leadership
Education
MidAmerica Nazarene University 2009 — 2011
Masters, Business Administration
Africa Nazarene University 2005 — 2008
Bachelor of Commerce, Banking and Finance
University of Nairobi 2004 — 2004
Certificate, Mathematics
State Street January 2013 - Present
Garmin International November 2010 - January 2013
NCO Financial Systems Inc August 2008 - November 2010
WSI - HR Block December 2008 - April 2009
Forever Trucking February 2008 - August 2008
CMC Aviation Ltd. November 2007 - February 2008
Africa Nazarene University September 2006 - September 2007
Skills
Customer Service, Call Center, Customer Satisfaction, Microsoft Office, Microsoft Excel, Troubleshooting, Time Management, Management, Software Documentation, Process Improvement, Analysis, Team Leadership
Education
MidAmerica Nazarene University 2009 — 2011
Masters, Business Administration
Africa Nazarene University 2005 — 2008
Bachelor of Commerce, Banking and Finance
University of Nairobi 2004 — 2004
Certificate, Mathematics
Patricia Jobe's NCO Financial Systems, Inc Experience July 2005 - December 2007
Job Receptionist at Quail Ridge Assisted Living
Industry Hospital & Health Care
Experience
Quail Ridge Assisted Living March 2013 - Present
Bid News/iSqFt September 2010 - October 2012
Schlumberger January 2010 - September 2010
Works & Lentz, Attorneys at Law December 2007 - July 2008
NCO Financial Systems Inc July 2005 - December 2007
Skills
Data Entry, Customer Service, Microsoft Excel, Event Planning, Management, Administrative..., Outlook, Telephone Skills
Education
Rogers State University
Quail Ridge Assisted Living March 2013 - Present
Bid News/iSqFt September 2010 - October 2012
Schlumberger January 2010 - September 2010
Works & Lentz, Attorneys at Law December 2007 - July 2008
NCO Financial Systems Inc July 2005 - December 2007
Skills
Data Entry, Customer Service, Microsoft Excel, Event Planning, Management, Administrative..., Outlook, Telephone Skills
Education
Rogers State University
Divyes Patel's NCO Financial Systems, Inc Experience October 2000 - April 2003
Job Manager Rapid Application Developement, Medical Informatics at Blue Cross Blue Shield of Tennessee
Industry Insurance
Experience
Blue Cross Blue Shield of Tennessee May 2011 - Present
UnitedHealth Group July 2010 - May 2011
UnitedHealth Group November 2007 - July 2010
UnitedHealth Group July 2006 - November 2007
CIGNA Healthcare April 2003 - June 2006
NCO Financial Systems, Inc. October 2000 - April 2003
Hewlett-Packard June 1998 - October 2000
Skills
Business Analysis, Business Intelligence, Data Modeling, ETL, Data Warehousing, SDLC, Data Analysis, Enterprise Architecture, Requirements Gathering, Healthcare Information..., Analytics, SharePoint, Requirements Analysis, SQL, Visio, Management, Data Integration, Process Improvement
Education
The University of Tennessee at Chattanooga 1992 — 1997
Bachelor of Arts (B.A.), Chemistry
The University of Tennessee at Chattanooga 1992 — 1997
Bachelor of Arts (B.A.), Economics
Blue Cross Blue Shield of Tennessee May 2011 - Present
UnitedHealth Group July 2010 - May 2011
UnitedHealth Group November 2007 - July 2010
UnitedHealth Group July 2006 - November 2007
CIGNA Healthcare April 2003 - June 2006
NCO Financial Systems, Inc. October 2000 - April 2003
Hewlett-Packard June 1998 - October 2000
Skills
Business Analysis, Business Intelligence, Data Modeling, ETL, Data Warehousing, SDLC, Data Analysis, Enterprise Architecture, Requirements Gathering, Healthcare Information..., Analytics, SharePoint, Requirements Analysis, SQL, Visio, Management, Data Integration, Process Improvement
Education
The University of Tennessee at Chattanooga 1992 — 1997
Bachelor of Arts (B.A.), Chemistry
The University of Tennessee at Chattanooga 1992 — 1997
Bachelor of Arts (B.A.), Economics
Lian Yan's NCO Financial Systems, Inc Experience June 2004 - August 2006
Job Ph.D., CFA
Industry Investment Management
Experience
International Standard Asset Management (ISAM) January 2011 - Present
Campbell & Company April 2008 - January 2011
LYZ Capital Advisors LLC August 2006 - April 2008
NCO Financial Systems, Inc. June 2004 - August 2006
Aureon Biosciences, Inc. October 2003 - June 2004
CSG Systems International, Inc. August 1999 - October 2003
Skills
Portfolio Management, Fixed Income, Predictive Modeling, Analytics
Education
Penn State University 1996 — 1999
Ph.D.
Shanghai Jiao Tong University 1988 — 1995
BS, MS
International Standard Asset Management (ISAM) January 2011 - Present
Campbell & Company April 2008 - January 2011
LYZ Capital Advisors LLC August 2006 - April 2008
NCO Financial Systems, Inc. June 2004 - August 2006
Aureon Biosciences, Inc. October 2003 - June 2004
CSG Systems International, Inc. August 1999 - October 2003
Skills
Portfolio Management, Fixed Income, Predictive Modeling, Analytics
Education
Penn State University 1996 — 1999
Ph.D.
Shanghai Jiao Tong University 1988 — 1995
BS, MS
Teresa Held's NCO Financial Systems, Inc Experience June 2000 - October 2012
Job International Service Desk Manager | Help Desk Manager | Help Desk Supervisor
Industry Information Technology and Services
Experience
NCO Financial Systems, Inc June 2000 - October 2012
CoreTech Consulting Group November 1997 - May 2000
CoreTech Consulting Group November 1999 - February 2000
CoreTech Consulting Group August 1998 - August 1999
CoreTech Consulting Group June 1998 - November 1998
CoreTech Consulting Group November 1997 - August 1998
CORETECH COMPUTER SOLUTIONS October 1996 - November 1997
Skills
Microsoft Office, Customer Service, Change Management, Program Management, Windows, Team Leadership, ITIL, Microsoft Excel, Project Coordination, Incident Management, Help Desk Management, People Managment and..., Technology..., Off-shore Team..., Policies & Procedures..., Process Flow..., SharePoint, Numara Track-It, ServiceNow: Best..., Tactical Planning, Ticket Management, Active Directory, Dameware Utility Remote..., Hyena, Help Desk Support, Management, Service Desk Management, Leadership, Call Centers, Network Administration, Technical Support, Operations Management
Education
Computer Learning Center 1996 — 1997
Associate's degree
Temple University 1979 — 1981
Business Courses, Business Management and Accounting
NCO Financial Systems, Inc June 2000 - October 2012
CoreTech Consulting Group November 1997 - May 2000
CoreTech Consulting Group November 1999 - February 2000
CoreTech Consulting Group August 1998 - August 1999
CoreTech Consulting Group June 1998 - November 1998
CoreTech Consulting Group November 1997 - August 1998
CORETECH COMPUTER SOLUTIONS October 1996 - November 1997
Skills
Microsoft Office, Customer Service, Change Management, Program Management, Windows, Team Leadership, ITIL, Microsoft Excel, Project Coordination, Incident Management, Help Desk Management, People Managment and..., Technology..., Off-shore Team..., Policies & Procedures..., Process Flow..., SharePoint, Numara Track-It, ServiceNow: Best..., Tactical Planning, Ticket Management, Active Directory, Dameware Utility Remote..., Hyena, Help Desk Support, Management, Service Desk Management, Leadership, Call Centers, Network Administration, Technical Support, Operations Management
Education
Computer Learning Center 1996 — 1997
Associate's degree
Temple University 1979 — 1981
Business Courses, Business Management and Accounting
Lynne Gissi's NCO Financial Systems, Inc Experience January 2006 - March 2014
Job Financial Management Professional
Industry Financial Services
Experience
NCO Financial Systems Inc January 2006 - March 2014
America's Best Contacts and Eyeglasses Inc January 2001 - January 2005
America's Best Contacts and Eyeglasses Inc January 1995 - January 2001
America's Best Contacts and Eyeglasses Inc January 1989 - January 1995
Skills
Process Improvement, Forecasting, Accounting, Budgets, Microsoft Office, Back Office, Debt Management, Treasury Management, Credit, Banking, Cash Management, Payments, Financial Analysis, Payment Card Processing, Credit Cards, Accounts Receivable
Education
Montgomery County Community College
NCO Financial Systems Inc January 2006 - March 2014
America's Best Contacts and Eyeglasses Inc January 2001 - January 2005
America's Best Contacts and Eyeglasses Inc January 1995 - January 2001
America's Best Contacts and Eyeglasses Inc January 1989 - January 1995
Skills
Process Improvement, Forecasting, Accounting, Budgets, Microsoft Office, Back Office, Debt Management, Treasury Management, Credit, Banking, Cash Management, Payments, Financial Analysis, Payment Card Processing, Credit Cards, Accounts Receivable
Education
Montgomery County Community College
Kasandra Krosby's NCO Financial Systems, Inc Experience 2001 - 2004
Job Project Management, Finance
Industry Information Technology and Services
Experience
Krosby & Company, LLC 2012 - Present
Assurant Solutions 2011 - 2012
LexisNexis 2004 - 2010
NCO Financial Systems, Inc 2001 - 2004
Loblaw Companies Limited 1995 - 2001
Education
American Intercontinental University
Bachelor of Business Administration (BBA)
Keller Graduate School of Management of DeVry University
Master of Information Systems
University of Maryland College Park
Master of Science (MS)
Krosby & Company, LLC 2012 - Present
Assurant Solutions 2011 - 2012
LexisNexis 2004 - 2010
NCO Financial Systems, Inc 2001 - 2004
Loblaw Companies Limited 1995 - 2001
Education
American Intercontinental University
Bachelor of Business Administration (BBA)
Keller Graduate School of Management of DeVry University
Master of Information Systems
University of Maryland College Park
Master of Science (MS)
Garfield Simmons's NCO Financial Systems, Inc Experience February 2009 - October 2012
Job Administrative Support at NCO Financial Systems
Industry Financial Services
Experience
NCO Financial Systems, Inc February 2009 - October 2012
Internal Revenue Service December 2007 - August 2008
Lockheed Martin - DFAS November 2004 - August 2006
University of Pittsburgh October 1997 - July 2004
Education
University of Maryland University College 2010 — 2013
B.S, Political Science
University of Pittsburgh 1994 — 2004
NCO Financial Systems, Inc February 2009 - October 2012
Internal Revenue Service December 2007 - August 2008
Lockheed Martin - DFAS November 2004 - August 2006
University of Pittsburgh October 1997 - July 2004
Education
University of Maryland University College 2010 — 2013
B.S, Political Science
University of Pittsburgh 1994 — 2004
David VanBodegraven's NCO Financial Systems, Inc Experience March 2007 - July 2011
Job Financial Services Professional
Industry Financial Services
Experience
NCO Financial Systems, Inc. March 2007 - July 2011
NCO Financial Systems, Inc. March 2003 - March 2007
Integra IPS June 2001 - March 2002
Ladder Man, Inc. January 1999 - June 2001
Ladder Man, Inc. January 1996 - January 1999
Education
The Ohio State University 1990 — 1992
International Studies
NCO Financial Systems, Inc. March 2007 - July 2011
NCO Financial Systems, Inc. March 2003 - March 2007
Integra IPS June 2001 - March 2002
Ladder Man, Inc. January 1999 - June 2001
Ladder Man, Inc. January 1996 - January 1999
Education
The Ohio State University 1990 — 1992
International Studies
Towanda Robinson's NCO Financial Systems, Inc Experience October 2010 - Present
Job Financial Services Professional
Industry Financial Services
Experience
NCO Financial Systems, Inc October 2010 - Present
NCO Financial Systems, Inc June 2007 - October 2010
NCO Financial Systems, Inc October 2005 - June 2007
NCO Financial Systems, Inc May 2005 - October 2005
First Cash Financial May 2001 - April 2005
Skills
Excellent Data Entry, Knowledge of PC..., Strong customer service, Ability to handle..., Microsoft Office, Scanners
Education
Baltimore City Community College 2009 — 2013
Coding Specialists
Fairmount-Harford High School 1999 — 2000
Diploma
NCO Financial Systems, Inc October 2010 - Present
NCO Financial Systems, Inc June 2007 - October 2010
NCO Financial Systems, Inc October 2005 - June 2007
NCO Financial Systems, Inc May 2005 - October 2005
First Cash Financial May 2001 - April 2005
Skills
Excellent Data Entry, Knowledge of PC..., Strong customer service, Ability to handle..., Microsoft Office, Scanners
Education
Baltimore City Community College 2009 — 2013
Coding Specialists
Fairmount-Harford High School 1999 — 2000
Diploma
Brandi Christensen's NCO Financial Systems, Inc Experience January 2005 - January 2012
Job AR Manager at XPO Logistics, Inc.
Industry Transportation/Trucking/Railroad
Experience
XPO Logistics, Inc June 2012 - Present
NCO Financial Systems, Inc January 2005 - January 2012
NCO Financial Systems, Inc January 1999 - January 2005
NCO Financial Systems, Inc. January 1996 - January 1999
Victory Fitness Center January 1992 - January 1996
Victory Fitness Center January 1994 - January 1995
Skills
Accounts Receivable, Invoicing, LTL, Account Reconciliation, Financial Reporting, Accounting, Transportation
Education
Columbus State University
The Ohio State University
Westland High School
XPO Logistics, Inc June 2012 - Present
NCO Financial Systems, Inc January 2005 - January 2012
NCO Financial Systems, Inc January 1999 - January 2005
NCO Financial Systems, Inc. January 1996 - January 1999
Victory Fitness Center January 1992 - January 1996
Victory Fitness Center January 1994 - January 1995
Skills
Accounts Receivable, Invoicing, LTL, Account Reconciliation, Financial Reporting, Accounting, Transportation
Education
Columbus State University
The Ohio State University
Westland High School
Cody Krieger's NCO Financial Systems, Inc Experience July 2013 - January 2015
Job Debt Collector at NCO Financial Systems, Inc.
Industry Public Relations and Communications
Experience
IMPACT Comics & Collectibles January 2015 - Present
NCO Financial Systems, Inc. July 2013 - January 2015
Meijer March 2013 - July 2013
Blockbuster June 2011 - October 2011
Skills
Customer Service, Negotiation, Account Management, Electronic Payment..., Stocking, Telephone Skills, Customer Satisfaction, Call Centers, Communication
Education
Tiffin University 2010 — 2011
Criminal Justice, Business Management
Thomas Worthington High School 2007 — 2010
High School Diploma
IMPACT Comics & Collectibles January 2015 - Present
NCO Financial Systems, Inc. July 2013 - January 2015
Meijer March 2013 - July 2013
Blockbuster June 2011 - October 2011
Skills
Customer Service, Negotiation, Account Management, Electronic Payment..., Stocking, Telephone Skills, Customer Satisfaction, Call Centers, Communication
Education
Tiffin University 2010 — 2011
Criminal Justice, Business Management
Thomas Worthington High School 2007 — 2010
High School Diploma
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY