Experience
Nelnet Diversified Solutions   September 2014 - Present
PENSCO Trust Company  October 2013 - September 2014
PENSCO Trust Company  July 2010 - October 2013
Lincoln Trust Company  January 2009 - July 2010
Lincoln Trust Company  January 2007 - July 2010
Fiserv  2007 - 2008
Fiserv Iss  June 2006 - November 2007
Fiserv Iss  November 2005 - January 2007
Fiserv Investment Support Services  January 2006 - June 2006

Skills
SQL, Finance, Mutual Funds, Securities, Banking, Visio, Insurance, Process Improvement, Software Documentation, Business Analysis, Project Management, Requirements Gathering, Testing, Agile Methodologies, Scrum, Management, Sprint Planning, Leadership

Education
University of Hawaii at Hilo   2003 — 2004
BS, Finance, General

Metropolitan State College of Denver   1999 — 2004
B.S., Finance

Pomona Highschool   1995 — 1999
General Studies, General Studies

Experience
Nelnet  April 2015 - Present
Nelnet Diversified Solutions   February 2013 - Present
Nelnet Diversified Solutions   April 2010 - February 2013
Nelnet Diversified Solutions   October 2007 - April 2010
Charles Schwab  October 2004 - May 2005

Skills
RTS (Real Time..., Predictive Dialer and..., Call Centers, Customer Service, Team Building, Coaching, SharePoint, Process Improvement, Performance Management, Training, Change Management, Team Leadership, Project Management, Leadership, Business Analysis, Microsoft Office, Technical Writing, Organizational..., Program Management, Team Management, Workforce Management

Education
Graceland University   1992 — 1996
Bachelor of Arts (B.A.), Communications

Experience
Kenexa  September 2011 - Present
Nelnet Diversified Solutions   April 2010 - September 2011
Maurices  August 2004 - December 2010
Farmers Insurance & Financial Services  April 2008 - June 2009

Skills
Recruiting, Applicant Tracking..., Human Resources, Talent Acquisition, Onboarding, Employee Relations, HRIS, Performance Management, Customer Service, Training

Education
University of Nebraska-Lincoln   2005 — 2007
Business Administration, Business

Northeastern Junior College   2003 — 2005
Associates of Science, Business Administration

Experience
REcolorado   June 2015 - Present
StarRez \ StarNet Systems   October 2014 - June 2015
Nelnet Diversified Solutions   August 2011 - August 2014
RE/MAX, LLC   January 2010 - July 2011
RE/MAX, LLC   April 2008 - January 2010
RE/MAX, LLC   January 2007 - April 2008
RE/MAX, LLC   July 2004 - January 2007
American Humane  February 2002 - March 2004
Prentice Hall  June 2000 - July 2001

Skills
Product Management, Marketing, Partner Management, Project Management, Real Estate, Marketing Communications, Account Management, CRM, Competitive Analysis, Cross-functional Team..., Vendor Management, Management, Program Management, Product Development, Project Planning, Lead Generation, Analysis, Strategy, Negotiation, Business Development, Start-ups, Strategic Partnerships, Analytics, E-commerce, Product Marketing, Marketing Strategy

Education
Colorado State University   1994 — 2000
Bachelors, Journalism

Experience
Nelnet Diversified Solutions   February 2015 - Present
Nelnet  February 2014 - February 2015
Nelnet  October 2013 - February 2014
Nelnet  May 2009 - October 2013
First National Bank of Omaha  March 2007 - January 2009

Skills
Skip Tracing, Customer Service, Credit Cards, Student Loans, Loans, Loan Servicing, Call Centers, Business Analysis, Team Leadership, Team Building, Outlook, Financial Analysis, Customer Satisfaction, Strategic Planning

Education
University of Nebraska at Kearney   2006 — 2009
Bachelor of Science (BS), Finance, General

Burwell Jr-Sr High School   2000 — 2004

Experience
NIFA   September 2014 - Present
NIFA   April 2014 - Present
Nelnet Diversified Solutions   July 2011 - March 2014
Automated Systems Inc  February 2010 - September 2010
Liberty Alliance Federal Credit Union   January 2002 - January 2010
Wells Fargo Financial Acceptance Co   January 1998 - January 2001
Consumer Credit Counseling Service of Nebraska   January 1996 - January 1998
American Business Information  January 1995 - January 1996
R.L. Polk Company   January 1994 - January 1995
Dun & Bradstreet  January 1986 - January 1993

Skills
Leadership, Finance, Management, Analysis, Credit, Loans, Budgets, Sales, Program Management, Mortgage Lending, Sales Operations, Real Estate, Selling, Sales Management, Human Resources, B2B, Branch Banking, Databases, Financial Analysis, Portfolio Management

Education
University of Nebraska at Kearney   1980 — 1984
Bachelor of Science, Business Administration; Management and Finance

Experience
Jeppesen, a Boeing Company  September 2015 - Present
IHS  June 2015 - August 2015
Allegion  December 2013 - May 2015
TW Telecom  June 2013 - November 2013
Hosting.com  November 2012 - June 2013
Nelnet Diversified Solutions   June 2011 - September 2012
Pulte Mortgage  December 2010 - June 2011
OpenTV  April 2010 - December 2010
Wilde Company   February 2008 - April 2010
LoJack Corporation  May 2005 - February 2008

Skills
ASP.NET, C#, JavaScript, jQuery, AJAX, SharePoint, XML, Web Services, User Experience, Web Applications, DOM Scripting, Agile Methodologies, Microsoft SQL Server, Web Development, SOA, VB.NET, MVC, DHTML, SQL Server, Photoshop, Agile, Advanced CSS, TFS, XSLT, XSD, Web Application Design, Windows Server, VMware ESX, Windows Networking, SEO, CSS, Cross-browser..., Coding Standards, Architecture Management, Integration Architecture, Portal Server, Object Oriented Modeling, HTML5, HTML 5, Windows

Education
Hofstra University   1987 — 1991
Bachelor of Business Administration (B.B.A.), Management Information Systems, General

Hofstra University   1987 — 1991
Bachelor of Business Administration (B.B.A.), Management Information Systems, General

Experience
The Buckle, Inc.   April 2015 - Present
Nelnet Business Solutions  May 2014 - April 2015
Nelnet Diversified Solutions   June 2013 - May 2014

Skills
Microsoft Office, Customer Service, Microsoft Word, Microsoft Excel, Research, PowerPoint, Team Building, Event Planning, Facebook

Education
Doane College   2010 — 2014
Bachelor's Degree, Business Administration and Management, General

Experience
Nelnet Diversified Solutions   February 2014 - Present
Nelnet Diversified Solutions   October 2011 - February 2014
Nelnet Diversified Solutions   March 2010 - October 2011

Skills
Finance, Financial Analysis, Accounting, Microsoft Office, Microsoft Excel, Microsoft Word, Great Plains Software, Problem Solving, Time Management, Motivation, Close Attention to..., Due Diligence, Multi Tasking

Education
Concordia University-Seward   2013 — 2014
Master of Business Administration (M.B.A.), Finance

University of Nebraska-Lincoln
Bachelor of Science (B.S.), Finance

University of Nebraska at Kearney
Accounting

Experience
University of Nebraska-Lincoln  January 2012 - Present
Nelnet Diversified Solutions   2009 - January 2012
NEBCO, Inc.   2008 - 2009
Nelnet Diversified Solutions   2003 - 2008

Skills
Process Improvement, Systems Analysis, Business Analysis, Data Analysis, Data Reporting, Requirements Analysis, SDLC, Microsoft Office, Requirements Gathering, Microsoft SQL Server, Visio, SharePoint, SAP, SAP BI, Database Development, Agile Methodologies

Education
Bellevue University   2000 — 2001
Bachelor of Science (BS), Business Information Systems

Southeast Community College   1997 — 1999
Associate of Science (A.S.), CAD/CADD Drafting and/or Design Technology/Technician

Experience
Nebraska Heart Hospital  September 2012 - September 2014
Beatrice State Development Center   March 2012 - August 2012
Nelnet Diversified Solutions   October 2011 - March 2012

Skills
Medical Nutrition..., Health Education, Dietetics, Clinical Nutrition, Nutrition, Nutrition Education, Health Promotion, Healthcare, Nutritional Counseling, Public Health, Pediatrics, Hospitals

Education
University of Nebraska-Lincoln   2011 — 2013
Master's degree, Dietetics

Texas State University-San Marcos   2009 — 2010
Internship, Dietitian

University of Nebraska-Lincoln   2004 — 2009
Bachelor's degree, Dietetics/Dietitian

Experience
Legacy Foundation  February 2015 - Present
Vineyard Services  April 2014 - February 2015
Verengo Solar  October 2013 - April 2014
Nelnet Diversified Solutions   May 2006 - January 2013

Skills
Project Management, Project Coordination, Customer Service, Leadership, Customer Experience, Operations Management, Contract Management, Quality Improvement, Training, Vendor Management, Construction, Coaching, Team Building, Business Process..., Management, Microsoft Word, Small Business, Business Development, Networking, Training Leadership, Recruiting, Strategic Partnerships, Communication, Construction Management, Supervising, Highly detail oriented, Strategic Hiring, Document Review, Strategic Communications, Critical Thinking, New Business Development, Typing, Interviews, Internal Communications, Organization, Office Management, Microsoft Office, PowerPoint, Social Media, Public Speaking, Social Networking, Quality Assurance, Youth Mentoring, Contract Negotiation, Marketing Communications, Bookkeeping, REO, Volunteer Training, Microsoft Excel

Education
Southeast Community College

Experience
Nelnet Diversified Solutions   May 2010 - Present
Nelnet  May 2006 - May 2010

Skills
Training, Adult Learning Theory, Microsoft Office, Communication, Learning Management..., Training Delivery, Instructor-led Training, Hands-on Training, Technical Training, PowerPoint, Student Financial Aid, Collections, Customer Service, Customer Experience, Employee Training, Communication Skills, People Skills, People-oriented, People Development, Connecting People, Customer Oriented, Constructive Feedback, Oral & Written..., Call Centers, Leadership, Management, Process Improvement

Education
Doane College-Lincoln Grand Island and Master   2010 — 2013
Master of Arts (M.A.), Management, 3.98

Doane College-Lincoln Grand Island and Master   2006 — 2010
Bachelor's degree, Organizational Communication, General, 3.98

Experience
Nelnet Diversified Solutions   April 2015 - Present
P2 Energy Solutions  December 2014 - April 2015
P2 Energy Solutions  August 2011 - December 2014
P2 Energy Solutions  January 2011 - August 2011
Transcontinent Oil Company  December 2008 - December 2010
Transcontinent Oil Company  July 2008 - December 2010
American Telesis  October 2007 - July 2008
Council on International Educational Exchange  August 2006 - June 2007
Transcontinent Oil Company  December 2004 - August 2006

Skills
Programming, C#, Web Development, JavaScript, AngularJS, jQuery, .NET, ASP.NET Web API, ASP.NET MVC, Entity Framework, Node.js, SignalR, Python, MongoDB, PostgreSQL, REST, Agile Methodologies, GIS, ESRI, Remote Sensing, ArcGIS Server, ArcGIS, Databases, Cartography, Spatial Databases, ArcSDE, GPS, ArcMap, ArcObjects, Geomatics, Spatial Analysis, ArcView, Data Management, Geography, ArcCatalog, Dojo, PL/SQL, Oracle, Silverlight, Geoprocessing, Web Mapping, ArcInfo, Photogrammetry

Education
University of Denver   2009 — 2012
Master of Science, Geographic Information Science

University of Denver   2008 — 2009
Graduate Certificate, Geographic Information Systems

University of Colorado Boulder - Leeds School of Business   2000 — 2004
Bachelor of Science in Business Administration, Operations Management

Experience
Blue Cross and Blue Shield of Nebraska  February 2015 - Present
Client Resources, Inc.   October 2014 - February 2015
Nelnet Diversified Solutions   March 2014 - October 2014
Lockheed Martin  October 2008 - March 2014
TEKsystems  August 2008 - October 2008
United States Air Force  August 2002 - August 2008

Skills
BMC Remedy, Active Directory, Software Installation, Active Top Secret..., Avaya, Cisco Nexus, Cisco Routers, Cisco UCS, Compellent, Customer Support, Database Administration, Data Analysis, Data Center, Data Centre Architecture, Dell Workstations, Dell PowerEdge Servers, Dell PowerVault, Desktop Administration, Desktop Deployment, Ghost Imaging, Hardware Support, HP Proliant, HP Workstations, IT Asset Management, Lync, McAfee, Microsoft Office, MS Project, Network Administration, Network Design, Norton Utilities, Process Improvement, Provance Database, PXE, Remote Desktop, Reporting & Analysis, SCCM, SharePoint, SMS, Symantec Endpoint..., Technical Support, Visio, VMware, VTC, Vulnerability Scanning, Windows Server, Windows System..., Xerox CentreWare, Xerox Printers, Zyrion

Education
Bellevue University   2013 — 2015
Master of Business Administration (MBA), Management Information Systems

Bellevue University   2007 — 2008
Bachelor of Science (BS), System and Network Administration, 3.622

Metropolitan Community College   2003 — 2008
Associate of Arts (A.A.), Liberal Arts / Academic Transfer, 3.6177

Community College of the Air Force   2002 — 2007
Associate of Science (A.S.), Information Systems Technology, 4.0

Experience
Nelnet Diversified Solutions   August 2011 - Present
Xpress Loan Servicing, A CIT Company   2004 - September 2011
Great Lakes Higher Education  1999 - 2004
Persoft (now Esker)   1996 - 1999

Skills
Business Continuity, Computer Security, Information Technology, Network Security, Team Leadership, IT Audit, Security Awareness, System Administration, Security, Analysis, Risk Management, Business Continuity..., Project Management, Business Analysis, Auditing, Change Management, Process Improvement, Information Security, Risk Assessment, Linux, Microsoft Excel, IT Strategy, Disaster Recovery, Vulnerability Management, IT Management, Unix, Outlook

Education
Strayer University
BS, Computer Information

Experience
ID Watchdog  June 2015 - Present
Nelnet Diversified Solutions   March 2009 - February 2015
Nelnet Diversified Solutions   January 2007 - March 2009
Nelnet Diversified Solutions   January 2003 - December 2006
Nelnet Diversified Solutions   September 2001 - December 2002
Nelnet Diversified Solutions   May 2001 - April 2002
Nelnet Diversified Solutions   March 1992 - May 2001

Skills
Project Management, Loans, Relationship Management, Operations Management, New Business Development, Interviews, Financial Services, Management, CRM, Strategic Planning, Strategy, Business Analysis, Risk Management, Vendor Management, Salesforce.com, Business Development, Contract Negotiation, Program Management, Budgets, Account Management, Credit, Team Building, Leadership, Training, Change Management, Process Improvement, Student Financial Aid, Banking, Portfolio Management, Financial Analysis, Research, Sales, Analysis, Customer Service, SDLC

Education
Illinois State University
Bachelor's Degree, Finance

Experience
Nelnet Diversified Solutions   2015 - 2015
Nelnet Diversified Solutions   2015 - 2015
Nelnet Diversified Solutions   2015 - 2015
Scottrade  December 2012 - January 2014
OppenheimerFunds, Inc  August 2011 - June 2012
Digi-Data Corporation  September 2007 - March 2011
Computer Answers, L.L.C.   June 2002 - September 2007
Rational Software, Inc   October 1999 - May 2002
Bendata, Incorporated   April 1996 - October 1999

Skills
Test Cases, System Testing, Test Automation, Agile Methodologies, Testing

Education
Colorado Technical University

Experience
Nelnet Diversified Solutions   April 2015 - Present
Mercury Payment Systems  June 2011 - April 2015
Jones/NCTI  October 2007 - June 2011
Jones/NCTI  March 2007 - October 2007
Nolte Associates  October 2004 - March 2007
CrossRoadz Direct   January 2004 - October 2004
Arrow Electronics  June 2003 - February 2004
Siemens Business Services  October 2001 - July 2002
Access Communications  1998 - 1999

Skills
Agile Methodologies, Cross-functional Team..., Integration, Project Management, Process Improvement, Agile Project Management, Team Leadership, CRM, Management, Scrum, Software Documentation, Change Management, Certified Scrum Master..., Leadership, Program Management, MS Project, Vendor Management, PMO, SharePoint, Requirements Analysis, Project Planning, Team Building, SDLC, Databases, Visio, IT Strategy, Software Project..., IT Management, Quality Assurance, Telecommunications, Coaching, Business Process..., Software Development, Business Analysis, Team Management, Resource Management, Risk Management, SaaS, Amazon Web Services..., Agile Coach, Agile Trainer, TFS, Rally, Web Services, Web Applications, Microsoft Project

Education
Jones International University   2008 — 2012
Bachelors, Project Management

Denver Academy of Court Reporting   1995 — 1996
Stenography

Ranum High School

Experience
CenturyLink  December 2014 - Present
Nelnet Diversified Solutions   March 2014 - December 2014
Exelis  2011 - 2014
ITT  2010 - 2011
ITT  April 2006 - April 2010
Alcatel-Lucent  1999 - 2002

Skills
Program Management, Security Clearance, DoD, Information Assurance, Systems Engineering, Security, Leadership, CISSP, Computer Security, Information Security, Active Directory, Proposal Writing, Information Security..., Vulnerability Assessment, Project Planning, Enterprise Architecture, Integration, Government Contracting, IT Management, National Security, Six Sigma, Government, Network Security, Operations Management, Defense, System Architecture, Disaster Recovery, Military, Satellite Communications, Team Leadership, ITIL, System Administration, PMP, Security+, Earned Value Management, Management, Network Engineering, Cisco Technologies, Routers, Troubleshooting, System Deployment, DIACAP, Network Administration, Network Architecture, Process Improvement, Networking, Information Technology, Enterprise Software, Project Management, CompTIA Security+

Education
The University of Texas at Austin   1993 — 1995
Master of Science (M.S.), Social Science Statistics, 3.5

The University of Texas at Austin   1987 — 1991
Bachelor of Arts (BA), Psychology / Biology, 3.0

Boston University   2012 — 2012
CIO Pocket MBA, IT, 4.0

Experience
Fiserv  2013 - Present
Nelnet Diversified Solutions   April 2010 - 2013
Nelnet  January 2006 - April 2010
Nelnet  August 2003 - January 2006

Skills
Active Directory, Microsoft Exchange, SharePoint, Servers, Technical Support, IT Management, Troubleshooting, System Administration, Business Analysis, Databases, Windows Server, Cisco Technologies

Education
Kaplan University-Lincoln Campus   2003 — 2007
Bachelor of Science (BS), Information Technology

Doane College
Master's degree, Business, Management, Marketing, and Related Support Services

Experience
Stanford University  September 2015 - Present
Nelnet Diversified Solutions   January 2015 - August 2015
Outback Steakhouse  July 2014 - January 2015
University of Nebraska-Lincoln Athletic Department  July 2013 - May 2014
University of Nebraska-Lincoln  August 2012 - August 2013
University of Nebraska-Lincoln  August 2011 - March 2012

Skills
Journalism, Photojournalism, Blogging, Social Media, Social Networking, Mathematics, Data Visualization, Geography, International Politics, Editing, Video Production, Copy Editing, Press Releases, Microsoft Office

Education
Stanford University
Master of Arts (M.A.), Journalism

University of Nebraska-Lincoln   2010 — 2014
Bachelor's degree, Journalism

University of Nebraska-Lincoln   2010 — 2014
Bachelor's of Journalism, Journalism and Mass Communications, Math

Experience
University of Nebraska Press  August 2015 - Present
Nelnet Diversified Solutions   September 2013 - Present
Prairie Schooner  August 2014 - December 2014
Paint Yourself Silly   August 2010 - August 2013

Skills
Editing, Social Media, Creative Writing, Research, Mac OS, Microsoft Word, Public Speaking, Writing, Social Networking, Facebook

Education
University of Nebraska-Lincoln   2011 — 2015
Bachelor’s Degree, English and Medieval and Renaissance Studies, High Distinction

Lincoln East High School   2007 — 2011
High School

Experience
Bestway Mechanical, Inc.   June 2015 - Present
Nelnet  September 2014 - January 2015
Nelnet Diversified Solutions   January 2014 - September 2014
Nelnet Diversified Solutions   September 2013 - January 2014
Midwest Industrial Tanks   December 2012 - July 2013
Pizza Hut  July 2000 - October 2009
State of Nebraska  August 2007 - December 2007

Skills
Management, Payroll, Customer Service, Human Resources, Office Management, QuickBooks, Iso 9000, Safety, Microsoft Office, Marketing

Education
Southeast Community College   2012 — 2014
Associate of Science (A.S.), Business Administration and Management, General

Otero Junior College   2001 — 2003
General Education

Valley Heights High School   1998 — 2002
High School Diploma

Experience
Nelnet Diversified Solutions   September 2014 - Present
Nelnet Diversified Solutions   March 2014 - September 2014
Nelnet Diversified Solutions   April 2013 - March 2014
Nelnet Diversified Solutions   November 2011 - April 2013
Nelnet Diversified Solutions   September 2011 - November 2011
Subway  January 2007 - September 2011

Skills
Bilingual-English/Spanis..., International Business, Account Management, Operations Management, Microsoft Office, Oral & Written..., Multi Tasking, Leading Diverse Teams, Team Leadership, Process Improvement, Collections, Situational Leadership, Spanish, Team Building, Public Speaking, Communication, Customer Service, Management, Leadership

Education
Doane College-Lincoln Grand Island and Master   2013 — 2015
Master of Arts (M.A.), Management/Leadership/International Business

University of Nebraska-Lincoln   2006 — 2010
Bachelor of Arts (B.A.), Spanish and Classical Studies

Experience
TruGreen  May 2015 - Present
Nelnet Diversified Solutions   October 2013 - May 2015
TruGreen  March 2013 - October 2013
Northridge Country Club  March 2012 - November 2012
Round Hill Golf Club   May 2011 - August 2011

Skills
Team Leadership

Education
Golf Academy of America-Chandler
Associate's degree, Complex Golf Course Management

University of Nebraska-Lincoln
Turf grass / general studies

University of Phoenix
Business Administration, Management and Operations

Experience
Nelnet Diversified Solutions   May 2015 - Present
Alissa Johnson Marketing Communications   1997 - Present
McBride & Associates  September 2007 - May 2015
Nebraska Optometric Association   September 2007 - May 2015
Nebraska Foundation for Children's Vision   September 2007 - May 2015
Home Builders Association of Lincoln   1996 - 2006
Foundation for Educational Funding   1993 - 1996

Skills
Marketing Communications, Corporate Communications, Community Building, Public Relations, Project Management, Event Planning, Copywriting, Social Media Marketing, Leadership, Social Media, Event Management, Marketing Strategy, Internal Communications, Team Leadership, group facilitation, Content Marketing, Volunteer Management, Newsletters, Management, Strategic Planning, Marketing, Graphic Design, InDesign, Writing, B2B Marketing, Strategic Communications, Public Speaking, Healthcare, Photoshop, Adobe Creative Suite, Research, Workshop Facilitation, Advertising, Media Relations, Program Development, Press Releases, Team Building, Budgets, Community Outreach, Editing, Crisis Communications, Project Planning, Trade Shows, Non-profits, Brand Development, Group Dynamics, Direct Mail, Fundraising

Education
University of Nebraska-Lincoln   1999 — 2001
Master of Arts (M.A.), Communication Studies - Specialization in Marketing, Communications & Advertising

Nebraska Wesleyan University   1991 — 1995
BS, Communication Studies & Psychology

Ainsworth High School   1987 — 1991

Experience
Nelnet Diversified Solutions   March 2011 - Present
Amcon Distributing Inc  June 2008 - March 2011
DelTree CSR   June 2007 - June 2008
AAA Nebraska Insurance   May 2006 - June 2007
DelTree CSR   April 2005 - May 2006
Transentric/Union Pacific RR   March 2004 - April 2005
West Corporation  February 2003 - March 2004
Gateway Computers  August 2000 - February 2003

Skills
Cisco UCS, Dell Compellent, Microsoft Exchange, Microsoft Office, Microsoft Technologies, Cisco Technologies, Cisco MDS SAN switches, Microsoft Cluster, Cluster Management, Dell PowerEdge Servers, Compliance, Security Clearance, Active Directory, Windows Server, Servers, XP, Disaster Recovery, Networking, Visio, IIS, Microsoft SQL Server, Security, VMware, DNS, Troubleshooting, Technical Support, Hardware, Operating Systems, Help Desk Support, vSphere, Windows, Software Installation, Network Design, Storage, NAS, VMware ESX, System Administration, Citrix, Group Policy, VPN, DHCP, Virtualization, SAN, Data Center, Server Administration, Server Architecture, Information Security, Computer Hardware, Laptops, Information Technology

Education
Colorado Technical University   2011 — 2014
Bachelors Degree in Information Technology with Specialization in Network Management, Information Technology

Metropolitan Community College   2001 — 2002
Bachelors, Business Management

Experience
NES  June 2014 - Present
Nelnet Diversified Solutions   February 2014 - May 2014
Northwestern Mutual  May 2013 - December 2013
Republic Parking System  May 2012 - May 2013
Head Start  June 2009 - July 2011

Skills
Marketing, Customer Service, Social Networking, Public Speaking, Time Management, Microsoft Office, Leadership, Social Media, Event Planning, Microsoft Word, Life Insurance

Education
Concordia University-Seward   2010 — 2012
Bachelor's of science, Elementary Education and Teaching

Central Community College-Hastings Campus   2008 — 2010
Associate's Degree, Academic Transfer

Experience
Nelnet Diversified Solutions   May 2010 - Present
Computer, INC   March 2005 - May 2010

Skills
Analysis, Documentation, Planning, Public Relations, Customer Relations, Customer Service, Inbound, Creative Problem Solving, Collaborative, Quality Assurance, Customer Interaction, Website Support, Conflict Resolution, Product Support

Education
The University of Georgia   2000 — 2004
Bachelor of Business Administration (BBA), Business/Commerce, General, A

Experience
Nelnet Diversified Solutions   July 2013 - Present
United States Navy  March 2003 - March 2013
Advanced College Solutions   August 2009 - December 2012
Nelnet  July 2008 - December 2008
University of Nebraska Campus Recreation   May 2002 - August 2003

Skills
ACLS, Career Counseling, Command, Customer Service, Leadership, Microsoft Office, Military, Military Experience, Military Operations, Military Training, Project Management, Public Relations, Public Speaking, Social Media, Social Media Marketing, Strategic Planning, Team Building, Budgets, Sales

Education
University of Nebraska-Lincoln   2005 — 2009

University of California, Riverside
Mathematics and Statistics

Experience
Nelnet Diversified Solutions   2014 - Present
Nelnet Diversified Solutions   August 2012 - October 2014
Iota Phi Theta Fraternity Inc.  June 2011 - August 2012
Gamers, Inc  August 2009 - July 2012
UNL-Love Library   January 2008 - January 2010
Village Inn  January 2005 - June 2007

Skills
Social Networking, Customer Service, Microsoft Office, Facebook, PowerPoint, Sales Management, Instagram, Sales

Education
University of Nebraska-Lincoln   2007 — 2010
Business Administration and Management, General

Lincoln North Star High School   2003 — 2007
High School Diploma, Entrepreneurship/Entrepreneurial Studies

Experience
Nelnet Diversified Solutions   2002 - Present

Skills
Email Marketing, Marketing Communications, Marketing, Direct Marketing, Marketing Strategy, Social Media Marketing, Digital Marketing, Social Media, Online Marketing, Market Research, Salesforce.com, Online Advertising, Advertising, Event Planning, CRM, SEO, Copywriting, Lead Generation, Customer Service, Public Relations

Education
Metropolitan State University of Denver
Bachelor of Science (B.S.), Finance, General

Experience
Nelnet Diversified Solutions   October 2012 - Present
Nelnet Enrollment Solutions   March 2011 - October 2012
Peterson's  August 2006 - March 2011
The Thomson Corporation  March 2001 - August 2006
The Goldenberg Group  March 2000 - March 2001
Woodrow Wilson National Fellowship Foundation  September 1998 - March 2000
Byers Engineering  August 1994 - August 1996

Skills
Information Security, IT Management, Leadership, Project Management, Program Management, IT Infrastructure Design, Network Security, IT Audit, Regulatory Compliance, Cloud Computing, Enterprise Architecture, Virtualization, IT Strategy, Disaster Recovery, Agile Methodologies, PMIS, Strategic Planning, Team Building, PCI DSS, Infrastructure, Cross-functional Team..., NIST, Business Integration, Risk Management, Business Strategy

Education
Rider University
B.S., Business Administration (Computer Information Systems, Entrepreneurial Studies)

Experience
InterApp, division of TeleTech   July 2014 - Present
ShopAtHome.com  March 2012 - June 2014
Nelnet Diversified Solutions   September 2010 - March 2012
Coupons Inc.  September 2008 - August 2009
3t Systems  September 2006 - June 2009
eBags Inc   November 2003 - September 2006
Syntel  2003 - 2004
Satyam Computers  2000 - 2003

Skills
.NET, C#, Agile Methodologies, Web Services, Microsoft SQL Server, SDLC, Databases, SQL, Software Engineering, ASP.NET, WCF, Visual Studio, TFS, Software Project..., XML, Software Development, JavaScript, AJAX, Requirements Analysis, Integration, Scrum, OOP, SOA

Education
Maulana Azad National Institute of Technology   1996 — 2000
Bachelor of Technology, Electronics and Communication

BSF School Tekanpur   1994 — 1996

Experience
Nelnet Diversified Solutions   2006 - Present
5280 Solutions  January 2007 - September 2010
Charter Account Systems   1998 - 2002

Skills
SDLC, Business Analysis, IT Management, IT Strategy, Business Intelligence, Requirements Analysis, Integration, Software Development, Process Improvement, Data Center, SharePoint, Disaster Recovery, Visio, Team Building, Vendor Management, Strategic Planning

Education
State University of New York at Albany   1987 — 1992
BS English, BS Fine Arts

Experience
Nelnet Diversified Solutions   September 2011 - Present
Nelnet  November 2009 - September 2011
Nelnet  April 2008 - February 2010
Nelnet  2008 - 2009
Nelnet, Inc  May 2005 - April 2008
Wells Fargo Bank  February 2004 - May 2005

Education
University of Nebraska-Lincoln   1999 — 2003
BS, Agribusiness

Experience
Legal Shield, Inc.   January 2008 - Present
B.E.S.T Education   September 2012 - September 2014
Nelnet Diversified Solutions   September 2010 - January 2013

Skills
Windows 7, Customer Service, Microsoft Office, Time Management, Team Leadership, Software Documentation, Microsoft Excel, Outlook, Public Speaking, Coaching, Leadership Development, Leadership, Nonprofits, Social Networking, Training, Community Outreach, Fundraising, Marketing, Employee Benefits, Insurance, Staff Development, Microsoft Word, PowerPoint

Education
New Mexico State University   1996 — 2001
Bachelor of Science (BS), Secondary Education and Teaching

Grand Canyon University
Educational/Instructional Technology

Experience
Nelnet Diversified Solutions   July 2013 - February 2014
First Data Corporation  August 2005 - May 2013
Merrill Lynch  2002 - 2005
Goldman Sachs & Co.   2000 - 2002

Skills
Software Project..., PMP, Business Analysis, PMO, Requirements Analysis, Vendor Management, Visio, Project Management, Agile Methodologies, Program Management, Process Improvement, MS Project, Management, SDLC, Requirements Gathering, Business Requirements, IT Management, Risk Management, Integration, Change Management, Resource Management, Cross-functional Team...

Education
Millersville University of Pennsylvania   1979 — 1983
Bachelor of Science (BS), Computer Science

New York University
Certificate Program in Object Oriented Programming, JAVA Programming Language

Experience
Nelnet Diversified Solutions   February 2011 - Present
Nelnet  March 2003 - March 2011
ZC Sterling  August 2001 - March 2003
Best Buy  July 2000 - July 2001
Circuit City  September 1999 - July 2000

Skills
Vendor Management, Vendor Relations, Analysis, Data Monitoring, Research, Technical Support, Process Improvement, Troubleshooting, System Testing, Client Services, Software Documentation, Team Leadership, Sales, Customer Service, Call Centers, Customer Satisfaction, Microsoft Office, Data Entry

Education
Southeast Community College
in progress, Business Management

Experience
Intensibility   2004 - Present
Brooksource  2015 - 2015
Brooksource  2015 - 2015
Definitive Software Solutions, LLC   February 2014 - May 2014
Robert Half  2014 - 2014
ExperisNL  August 2012 - January 2013
Noll Human Resource Services  2013 - 2013
Aureus Group  April 2012 - June 2012
Nanonation  August 2011 - April 2012
Nelnet Diversified Solutions   November 2010 - February 2011

Skills
Unix, Test Automation, Project Management, Systems Analysis, AIX, Test Cases, Websphere, Software Configuration..., Cloud Computing, Agile Project Management, Databases, SDLC, Testing, Oracle, Software Documentation, Business Analysis, PL/SQL, Troubleshooting, Solaris, Operating Systems, Java, SQL, Microsoft SQL Server, Requirements Analysis, Windows, Programming, Agile Methodologies, Quality Assurance, Analysis, Integration, Technical Support, Team Leadership, User Acceptance Testing

Education
Lincoln School of Commerce   1982 — 1986
AAS, Accounting/Computer Programming

Southeast Community College

Southeast Community College

Southeast Community College

informatica training

Experience
PROXI - A Nelnet Service   December 2013 - Present
Nelnet  October 2007 - December 2013
Nelnet Diversified Solutions   November 2002 - October 2007

Skills
Customer Service, Call Centers, Process Improvement, Leadership, Microsoft Office, Training, Team Building, Management, Microsoft Excel, SharePoint, Outlook, Visio, Microsoft Word, Team Leadership, Business Analysis

Education
Mississippi State University   1998 — 2000
NA, Public Relations, Advertising, and Applied Communication

CD Hylton Senior High School   1994 — 1998

Experience
Springs Window Fashions  November 2014 - Present
Logistics Health Incorporated  November 2013 - October 2014
Nelnet Diversified Solutions   February 2012 - October 2013
Rockwell Automation  June 2006 - May 2011
SI International  July 2000 - June 2006

Skills
Automation, PLC, SCADA, Instrumentation, Six Sigma, Process Improvement, Continuous Improvement, Telecommunications, Process Automation, Process Control, Control Systems Design, Controllers, SAP, Manufacturing, Electrical Engineering, Engineering, Commissioning, Cross-functional Team..., Motors, Root Cause Analysis, Process Optimization, Network Communications, Business Process..., Demand Planning, Forecasting, Reporting & Analysis

Education
Bellevue University   2013 — 2015
Business Analysis and Management

Southeast Community College   1996 — 1998
Academic Transfer Program, 2.5

Experience
Nelnet Diversified Solutions   April 2014 - Present
Nelnet Diversified Solutions   March 2014 - April 2014
Nelnet Diversified Solutions   August 2012 - March 2014
Nelnet Diversified Solutions   May 2012 - August 2012
Nelnet Diversified Solutions   October 2011 - May 2012
Nelnet Diversified Solutions   September 2010 - October 2011
Nelnet Diversified Solutions   March 2010 - September 2010
UNL Telecommunications   August 2008 - December 2009
UNL Telecommunications   January 2008 - August 2008
Progressive Swine Technologies   September 2002 - August 2005

Skills
Analysis, Business Analysis, Leadership, Process Improvement, Team Leadership, Time Management

Education
University of Nebraska-Lincoln   2005 — 2009
BS, Business Adminstration

Experience
Nelnet Diversified Solutions   October 2011 - Present
Taconic  June 2010 - October 2011
Taconic  December 2006 - May 2010
Taconic  October 2004 - November 2006

Skills
Software Documentation, Requirements Analysis, SQL, Integration, Quality Assurance, Software Development, Oracle E-Business Suite, VB.NET, C# 4.0, Web Services, WCF Services, jQuery, IIS, ASP.NET, ASP.NET MVC, ASP.NET AJAX, TFS, XML, C#

Education
Rollins College
CIS, Computer sciences

Experience
Ludwig von Mises Institute  March 2014 - Present
Resource Insurance Consultants  January 2014 - March 2014
Nelnet Diversified Solutions   March 2012 - January 2014
Cosentry  September 2011 - March 2012
Terrascan   March 2011 - August 2011
Kiewit  December 2009 - March 2011
PayPal  July 2009 - February 2010
Kenexa  May 2007 - May 2009
TriWest Healthcare Alliance  August 2006 - May 2007
TPC Enterprises   February 2006 - July 2006

Skills
Databases, Microsoft SQL Server, SQL, SharePoint, Crystal Reports, Database Administration, Data Warehousing, Voiceovers, Narrator, Fiction Writing, Science Fiction, Fantasy Fiction, Horror Fiction, Political Writing, Photography, Digital Photography, Animal Portraits, Storytelling, Technical Support

Education
University of Advancing Technology
Master's Degree, Emerging Technology

University of Advancing Technology   1995 — 1998
Bachelor of Applied Science, CAD Technology

University of Advancing Computer Technology (formerly CAD Institute)
Associate of Applied Science, CAD Technology

Hartnell Community College
Associates

Experience
Nelnet Diversified Solutions   December 2003 - Present
The Trizetto Group  2001 - 2003
Nelnet Diversified Solutions   June 1996 - January 2001
Andersen Consulting  1993 - 1996

Skills
Agile Methodologies

Education
Colorado State University   1985 — 1989
B.S., Computer Information Systems

Experience
Nelnet Diversified Solutions   June 2009 - August 2011
Nelnet Diversified Solutions   October 2005 - June 2009
Colorado Student Loan Program  May 2004 - October 2005
Colorado Student Loan Program  August 1999 - May 2004
Pennsylvania Higher Education Assistance Agency  June 1993 - July 1999
Pennsylvania Higher Education Assistance Agency  May 1980 - June 1993

Skills
Project Delivery, Business Process..., Process Improvement, Leadership, Analysis, Software Documentation, Business Analysis, Customer Service, Requirements Gathering, Visio, Requirements Analysis, User Acceptance Testing

Education
Shippensburg University of Pennsylvania   1978 — 1982
BS, Accounting

Experience
Nelnet Diversified Solutions   December 2014 - Present
Nelnet Diversified Solutions   November 2012 - Present

Education
University of Nebraska-Lincoln   2007 — 2009
Bachelor of Science, Marketing, 3.98

Southeast Community College   2005 — 2007
Associate of Arts, Business Administration

Experience
Nelnet Diversified Solutions   March 2014 - Present
AmWINS Group  July 2012 - February 2014
Wells Fargo  February 2011 - June 2012
Sanofi-aventis  October 2007 - September 2010

Skills
.NET, SSRS, Microsoft SQL Server, Visual Studio, JavaScript, TFS, SSIS, VSS, ASP.NET, Databases, SQL, XML, SDLC, T-SQL, Agile Methodologies, LINQ, WCF

Education
Nagarjuna University   2000 — 2003
Master of Computer Applications (M.C.A.), Computer Science

Nagarjuna University   1997 — 2000
Bachelor of Science (B.Sc.), Maths and Science

VRKM High School

Experience
Nelnet Diversified Solutions   October 2014 - Present

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking

Education
Southeast Community College   2012 — 2014
Associate's Degree, Business Administration and Management, General