NENA Company
Industry: Singer
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NENA Employees
PSAP Concepts & Solutions January 2010 - Present
Kane County ETSB 2009 - Present
National Emergency Number Association September 1981 - Present
Association of Public-Safety Communications Officials, International, Inc. October 1972 - Present
Swan & Associates, P.C. September 2009 - October 2010
NENA 1981 - 2010
Tri-Com Central Dispatch January 1972 - September 2009
Elgin Community College January 2000 - April 2009
Illinois State Police 1978 - 2009
Skills
Emergency Management, Police, Public Safety, Homeland Security, Enforcement, Weapons of Mass..., EMS, Disaster Response, Emergency Services, Preparedness, Criminal Justice, Fire Safety, Incident Command, Crisis Management, Strategic Planning, Government, NIMS, Private Investigations, First Responder, Training, Crime Prevention, Law Enforcement, Rescue, Hazardous Materials, Criminal Investigations, Policy, Fire Management, Firefighting, Investigation, Fire Protection
Education
Aurora University 1971 — 1973
BA, Criminal Justice
Waubonsee Community College 1969 — 1971
AS, Law Enforcement
Ashtabula County, Ohio Ohio NENA SecretaryOhio NENA Officer2014 - 2014
NENA 2011 - 2012
Skills
Private Investigations, Government, Police, Emergency Management, Policy, Public Safety, GIS, Enforcement, Public Administration, Preparedness, Homeland Security, Local Government, Public Policy, NIMS, Emergency Services, Public Speaking, Disaster Response, Criminal Justice
Education
APCO RPL
Registered Public Safety Leader
Lakeland Community College
NENA June 1991 - Present
National Emergency Number Association 1991 - Present
Defiance County Sheriff's Office 1993 - 1997
City of Westerville Division of Fire 1977 - 1993
Skills
Homeland Security, Public Safety, Program Management, Emergency Services, Strategic Planning, Government, Emergency Management, Telecommunications, Enforcement, Policy, Criminal Justice, Public Policy, Crisis Management, Disaster Response, Police, Preparedness, Policy Analysis, Training, Law Enforcement
Education
The Ohio State University Fisher College of Business
AT&T May 2013 - Present
Delta Nights Blues Band January 2013 - Present
AT&T December 2007 - April 2013
California Democratic Party January 2009 - January 2011
San Joaquin Grassroots Action August 2008 - July 2010
AT&T 1980 - November 2007
AT&T 1980 - 2007
NENA 1999 - 2003
Skills
Telecommunications, Integration, Wireless, Management, Telephony, Process Improvement, Call Centers, Product Marketing, Team Building, Program Management, VoIP, Analysis, Vendor Management, Emergency Management, Project Management, Project Coordination, IP, Product Management, T1, Blues Guitar
Education
San Francisco State University 1978 — 1980
NENA: The 9-1-1 Association May 2012 - Present
NENA 2010 - March 2013
Arnold 9-1-1 Consulting 2004 - 2012
NENA June 2007 - August 2011
National Emergency Number Association 2004 - 2010
Verizon (former GTE) August 1974 - November 2003
Verizon Business/GTE 1974 - 2003
Skills
Public Safety, Emergency Services, Telecommunications, Wireless, Databases, Enforcement, Homeland Security, Disaster Response, Government, Emergency Management, Program Management, Security Clearance, VoIP, Telephony, SIP, Management, IP, E-911, Sales Engineering, Public Safety Technology, Emergency Planning, Security, Network Design, Troubleshooting, Police, Crisis Management, Training, Hazardous Materials, Criminal Justice, Firefighting, Rescue
Education
University of Phoenix 2001 — 2004
BS-Business Management, BS Business Management
R.E.D April 2013 - Present
Retired and enjoying time to pursue personal interests and family April 2013 - Present
Guilfiord Metro 9-1-1 (Retired) July 2000 - March 2013
NENA June 2009 - June 2010
Granville County 911 June 1999 - July 2000
Southmont Fire Department January 1990 - July 1999
Lexington Police Dept February 1988 - June 1999
North Lexington Triangle Fire Dept December 1978 - November 1989
Randolph County Emergency Services January 1984 - July 1988
Davidson County EMS April 1981 - September 1983
Skills
PALS, ACLS
Education
Lexington Senior High 1976 — 1979
High School
Davidson County Community College
Synergem Technologies, Inc. September 2011 - Present
Consulting Services October 2010 - Present
Brevard Community College September 2004 - May 2012
NENA Executive Board June 2010 - June 2011
NENA June 2010 - June 2011
West Palm Beach Police Department November 2009 - October 2010
Brevard County 9-1-1 Administration April 2002 - October 2009
Rutgers University January 2001 - April 2002
Northwestern University Center for Public Safety June 1991 - June 2001
Vernon Township Police Department January 1975 - January 2000
Skills
Public Safety, Public Speaking, Government, Enforcement, Emergency Management, E9-1-1, NG9-1-1, Criminal Justice, Emergency Services, Homeland Security, Police, Policy, Program Management, E-911, Crisis Management, Leadership, Research, Leadership Development, Disaster Response, Management, Report Writing, Firearms, Public Administration, Data Analysis, Instructional Design, Teaching, Telecommunications, Supervisory Skills, Program Development, Higher Education, Policy Analysis, Operations Management, Instructor-led Training, Training, Strategic Planning, Organizational..., Organizational..., Public Policy, Proposal Writing, Team Building, Grant Writing, System Administration, NIMS, Non-profits, First Aid, Administration
Education
Rutgers, The State University of New Jersey-Newark 1989 — 2000
MA, Criminal Justice
Upsala College 1980 — 1989
BS, Public Safety Administration, Political Science
Manhattan College 1970 — 1972
St. Barnabas Elementary School
St. Barnabas Elementary School
St. Barnabas Elementary School
St. Barnabas Elementary School
St. Barnabas Elementary School
St. Barnabas Elementary School
St. Barnabas Elementary School
Connected Care Networks May 2013 - Present
DMI Consulting 2002 - Present
Priority Dispatch 1993 - Present
Lawrence General Hospital 2010 - Present
Centers for Alternative Medicine 2013 - 2014
NENA 2002 - 2005
Skills
Healthcare, ACLS, Critical Care, Healthcare Management, Hospitals, Public Speaking, BLS, EMR, Strategic Planning, Cpr Certified, Team Building, Leadership, Homeland Security, Clinical Research, Public Safety, Disaster Response, EHR, Emergency Medicine, Emergency Services, Project Planning, Program Management, Policy, PALS, Training, Emergency Management, First Aid, Management, Medicine, Rescue, EMS, Start-ups, Preparedness, NIMS, Fire Safety, Incident Command, Police, Firefighting, Hazardous Materials, First Responder, Ambulance, Emergency Medical, Fire Management, Fire Protection, Paramedic, Emergency, Risk Assessment, Enforcement, Emergency Planning, Crisis Management, Life Safety
Education
Northeastern University 1987 — 1988
Certificate, Emergency Medical Technology/Technician (EMT Paramedic)
University of Massachusetts at Lowell 1981 — 1985
BS, Business/Commerce, General
NENA January 2005 - Present
Massachusetts General Hospital July 1994 - May 2000
Skills
EMR, Healthcare Information...
Education
Hahnemann Univeristy School of Medicine 1989 — 1993
Doctor of Medicine (MD)
Colby College 1983 — 1987
Bachelor of Arts (B.A.), Biology, General
NENA 2008 - Present
Metro Emergency Services Board September 2000 - Present
Grand Forks Public Safety Answering Point 1996 - 2000
Jackson Co. Sheriff 1986 - 1994
Skills
Program Management, Telecommunications, Public Safety, Homeland Security, Strategic Planning, Disaster Response, Emergency Services, Public Speaking, Emergency Management, Enforcement, Public Relations, Policy, Fire Safety, VoIP, Police, Management, Leadership, Team Building, Government, Crisis Management, Firefighting, Project Management, Microsoft Office, Wireless, Criminal Justice, Product Management, Customer Service, Training, Team Leadership, Sales Management, Preparedness, Project Planning, Law Enforcement
Education
Alexandria Technical College 1975 — 1976
Associate’s Degree, Law Enforcement
Vonage December 2008 - Present
NENA January 1991 - Present
Verizon Communications 1975 - December 2007
Skills
VoIP, Wireless, Vendor Management, Product Development, TQM, Telecommunications, Program Management, Cross-functional Team..., Team Leadership, Project Management, Product Management, Call Center, Strategic Planning, Process Improvement, RFP, Project Planning, Team Building, Telephony, Cloud Computing, IP
Education
New Jersey Institute of Technology 2001 — 2003
MS, Engineering
New Jersey Institute of Technology 1999 — 2001
Certification, Project Management
Stevens Institute of Technology 1997 — 1999
MBA, Technology Management (New Product Dev.)
Saint Peters University 1992 — 1994
BS, Marketing Management
NENA 1992 — 1992
ENP Certification, 9-1-1
Saint Peters University 1990 — 1992
AA, Business Administration
Saint Peters University 1990 — 1990
Certification, Programmer/Bus Systems Analyst
NENA June 1999 - Present
North Central Texas Council of Governments February 1991 - Present
Tarrant County 9-1-1 District March 1989 - February 1991
Skills
NextGen, Strategic Planning, Budget Management, Risk Management, Servant Leadership, Coaching, Team Motivator, Program Management, Governance, Change Management, Leadership Development, Team Building, Course Development, Event Planning, Public Speaking, Education, Instructing, Teaching, Innovative Thinking, Progressive
Education
Texas Wesleyan University 1986 — 1990
Bachelor, Mass Communications & Pyschology