NetworkOmni Company
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NetworkOmni Employees
Conduit Language Specialists October 2007 - Present
Conduit Language Specialists 2010 - Present
ARSI 2006 - 2008
NetworkOmni 2004 - 2006
Skills
Translation, Project Management, English, Interpreting, Language Services, Quality Management, Vendor Management, Business Development, Localization, Multilingual, Technical Translation, Trados, Foreign Languages, Linguistics, Quality Assurance, Management, Proofreading
Education
California State University-Northridge 2000 — 2003
Bachelor's degree, Economics
LACOE 2007 - Present
NetworkOmni December 1997 - August 2007
Linguistic Services April 1993 - December 1997
Skills
Literature, Teaching English as a..., Public Relations, Intercultural..., Teacher Training, Teaching, Multilingual, International Education, Strategic Planning, Research, Organizational..., Training, International Relations, Interpreting, Call Center, Translation, Linguistics, Curriculum Development, Public Speaking, Philosophy, Academic Writing, Coaching, Globalization, Editing, TESOL, Curriculum Design, Management, Team Building, Language Testing, Educational Leadership, Human Resources, Website Localization, Language Teaching, Staff Development, Proofreading, Leadership, Program Development, Career Development..., Motivational..., Career Management, Foreign Languages, Employee Training, Personal Development, Wellness Coaching, NLP, Therapeutic Modalities, Therapeutic..., Motivational Speaking, Operations Process..., Analytical Methods...
Education
Kyiv National Taras Shevchenko University
Ph.D., Literature
Kyiv National Taras Shevchenko University
MA, Language Education, Linguistics
University of Newcastle-upon-Tyne
TESOL
UCLA
Psychology
Beaverton School District August 2014 - Present
North Clackamas School District September 2013 - Present
Beaverton School District 2011 - Present
Pacific Interpreters August 2008 - Present
Pacific Interpreters August 2008 - Present
Portland Public Schools June 2013 - July 2013
Health ans Science School In Beaverton School DistrictBeaverto November 2012 - June 2013
Beaverton School District 2012 - June 2013
NetworkOmni March 2001 - August 2008
Nordstrom April 2000 - May 2006
Skills
Tutoring, Mathematics Education
Education
George Fox University 2009 — 2011
MA, Masters of Art in Teaching
University of Hawaii at Manoa 1985 — 1987
MA, English as a Second Language
Monterey Institute of International Studies 1983 — 1984
BA, Japanese
Seoul Women's University 1977 — 1981
BA, English Literature
Translations.com October 2014 - Present
self employed September 2013 - Present
SDL plc May 2011 - August 2013
Welocalize August 2008 - October 2008
NetworkOmni March 2008 - July 2008
Sun Microsystems, Inc. August 1996 - November 2001
ENLASO 1995 - 1996
Skills
Software Documentation, Localization, Agile Methodologies, Internationalization, Translation, Spanish, Project Management, CRM, Globalization, Cross-functional Team..., Scrum, Telecommunications, Microsoft Excel, Cloud Computing
Education
University of Wisconsin-Madison 1991 — 1995
B.A., 3 Majors: International Relations (Economics emphasis), Spanish, and Ibero-American Studies
Universidad Complutense de Madrid 1993 — 1994
Two Semesters Abroad, Spanish language, Spanish history & Spanish literature
Pittsburgh Studios www.pittsburgh-studios.com September 2014 - Present
M & M Ranch March 2009 - Present
CallSocket June 2013 - August 2013
ARCA, Inc. February 2012 - August 2012
Indy And The Young Film Makers Production June 2011 - February 2012
NetworkOmni November 2008 - March 2009
NetworkOmni December 2007 - November 2008
21st Century Insurance March 2007 - December 2007
21st Century Insurance July 2005 - March 2007
Skills
Process Improvement, Business Analysis, SDLC, SOX, Call Center, Quality Assurance, Team Building, Workforce Management, Planning, Strategic Planning, Vendor Management, Documentation, Business Strategy, Account Management, Forecasting, Analysis, Call Centers, Software Documentation, Project Planning, Training, Customer Satisfaction, Management, Business Process, Project Management, PMP, Recruiting, Team Management, Leadership, Testing, Human Resources, PMO, CRM, Business Requirements, Business Process..., Change Management, Visio, Outsourcing, Program Management, Cross-functional Team..., Requirements Gathering, SharePoint, Team Leadership, Business Intelligence, Contact Centers, MS Project, Requirements Analysis, Customer Experience, Telecommunications, IT Management, Operations Management
Education
Excelsior College 2006 — 2008
AICPCU
Project Management Institute
PMP
VPI January 2012 - Present
VPI - Voice Print International August 2010 - June 2012
Videomax Productions November 2007 - August 2010
County of Ventura 2007 - 2009
NetworkOmni November 2003 - November 2007
GEFA 1996 - 2002
GEFA 1996 - 2002
Skills
Call Center, Call Logging, Contact Centers, VoIP, Workforce Management, Avaya, Management, Coaching, IVR, Unified Communications, Call Center Development, Telephony, ACD, Sales Management, Process Improvement, Telecommunications, Cloud Computing, Call Centers, CTI, Account Management, Solution Selling, Training, Lead Generation, Business Analysis, Customer Service, Sales, Team Leadership, Language Services, Professional Services, Customer Experience, Start-ups, CRM, SaaS, Enterprise Software, Managed Services, Vendor Management, Strategic Partnerships, Salesforce.com, Direct Sales, Sales Process, Product Management, Customer Satisfaction, Cross-functional Team..., Selling, Strategy, Partner Management, Mobile Devices, Consulting, Product Marketing, Business Intelligence
Education
Moorpark College
LanguageStat September 2014 - Present
Pacific Interpreters, a LanguageLine Solutions Company June 2011 - August 2014
Planned Parenthood Columbia Willamette July 2006 - July 2011
NetworkOmni April 2005 - July 2006
Wall Street English July 2003 - February 2005
Skills
Language Services, Translation, Interpreter Proficiency..., Interpreting, Spanish, Customer Service, Test Development, Interpreter Training, Training, Test Validation, Testing, Public Speaking, Nonprofits, Medical Terminology, Development of Language..., Consecutive..., Bilingual Communications, Multilingual..., Evaluations, Medical Interpreter..., Medical Provider..., English, Proofreading, Editing, Research, Microsoft Office, Linguistics, Foreign Languages
Education
Portland State University 2006 — 2013
Bachelor of Arts (B.A.), Arts and Letters
Alliance Française Quito 1999 — 2002
Diplôme B2 CECT, Langue Française, DELF A1-A6, DALF B1-B3
Universidad San Francisco de Quito 1996 — 2002
Three years in medical program, then open study: Latin American Literature, Botany and Art History
Potomac Foods Group 2009 - Present
Language Services Associates 2007 - 2008
Lingual Peru SAC 2005 - 2008
NetworkOmni 2005 - 2008
Serproadsa 2004 - 2004
Education
Universidad Ricardo Palma 2000 — 2004
Bachelor's, Translation and Interpreting
Certified Languages International October 2010 - Present
Iowa International Center April 2012 - June 2012
Language People August 2010 - August 2011
Mego networks December 2008 - May 2010
NetworkOmni February 2008 - October 2008
StarMedia Network Inc December 1997 - October 2002
Skills
Spanish, Linguistics, Translation, English, Microsoft Excel, Microsoft Office, Public Relations, Portuguese, Customer Service, Foreign Languages, Language Services, Localization, Multilingual, PowerPoint, Negotiation, Proofreading, Intercultural...
Education
INIPUC 2003 — 2006
Advanced Level, English
Instituto Superior San Ignacio de Loyola 2003 — 2006
Associate's degree, Business, 5th superior student
Universidad Peruana de Ciencias Aplicadas
Business
Language Services Associates October 2012 - Present
Language Services Associates January 2009 - October 2012
Language Services Associates August 2007 - January 2009
NetworkOmni 2005 - 2007
Skills
Sales, Sales Operations, Leadership, Globalization, Sales Management, Marketing, Operations Management, P&L Management, Translation, Internationalization, Localization, Language Services, Public Relations, Healthcare, Call Centers, Salesforce.com, Software Sales
Education
Pepperdine University, The George L. Graziadio School of Business and Management
Master of Business Administration (MBA)
University of Colorado Boulder
BS, Journalism/Advertising & PR
Johanson Technology, Inc. April 2006 - Present
Johanson Technology, Inc. June 2008 - May 2011
Johanson Technology, Inc. April 2006 - May 2008
NetworkOmni February 2001 - April 2006
Skills
RF, Antennas, PCB design, Wireless, Electronics, Semiconductors, Product Development, Telecommunications, Electromagnetics, IC, Mixed Signal, Embedded Systems, Microwave, Electrical Engineering, Engineering Management, Technical Leadership, RF design, Process Engineering, Italian, Spanish, Program Management, Product Management, Cross-functional Team..., Technical Writing, WiFi, Application Development, Genesys, AutoCAD, Sonnet, Network Analyzer, Parametric Design, Articulate, Oscilloscope, Wireless Solutions, Team Leadership, Sales Management, Product Marketing, RF Engineering, Live Musical Performance, Web Content Creation, Marketing and..., LTCC, HTCC, Analog Circuit Design, Cellular Communications, Hardware Architecture, RF Design
Education
California State University-Northridge 2006 — 2008
Masters, Electrical Engineering
California State University-Northridge 2002 — 2006
Bachelors, Electrical Engineering
Moorpark College 1999 — 2002
Associate's degree, Engineering
Universidad Peruana de Ciencias Aplicadas 1998 — 1999
Electrical and Electronics Engineering
Liceo Naval Almirante Guise 1991 — 1997
High School
Academia Ingenieria
IDEM Translations, Inc. November 2008 - Present
Jonckers Localization & Engineering October 2007 - November 2008
NetworkOmni March 2005 - September 2007
GlobalDoc 2002 - 2003
Berlitz June 1994 - December 2001
Skills
Foreign Languages, Spanish, New Business Development, Start-ups, Customer Relations, Negotiation, Customer Service, Management, Project Management, French, Marketing Strategy, Localization, B2B, Sales, Internationalization, English, International Business, Website Localization, Multilingual, Language Services, Quality Assurance, Leadership, Technical Translation, Business Development, Key Account Management, Globalization
Education
Northern Illinois University 1992 — 1994
BA, Spanish Language and Liturature
Universidad Nacional Autónoma de México 1993 — 1994
Spanish Literature
Rosary High School
St. Rita's
Guaranteed Rate August 2015 - Present
Discover Home Loans June 2012 - August 2015
LendingTree July 2009 - June 2012
NetworkOmni November 2006 - March 2009
Aon Consulting April 1998 - October 2006
United Imaging, Inc. June 1994 - April 1998
Skills
Genesys, IVR, Call Routing, CTI, ACD, Call Center, PBX, SQL Server, Statistical Reporting, Voice Mail, Workforce Management, Microsoft SQL Server, Technical Support, Crystal Reports, SharePoint, Management, Troubleshooting, Call Centers, Databases, Oracle, Visio, Cisco Technologies, SQL, Routing, Avaya, Unix, CRM, System Administration, Cisco Call Manager, Telephony, Disaster Recovery, VoIP, Vendor Management, Data Center, Windows Server, Integration, VMware
Education
High Point University
BS
Ontic BBA Aviation April 2011 - Present
Sanyo January 2010 - April 2011
Robert Half International on behalf of Wellpoint December 2008 - December 2009
THQ March 2008 - November 2008
NetworkOmni February 2007 - February 2008
Skills
Accounting, Account Reconciliation, Accounts Payable, Cost Accounting, Analysis, Forecasting, Accounts Receivable, Journal Entries, Microsoft Excel, SAP, Cash Flow, Auditing, Invoicing, Bank Reconciliation, Management
Education
California State University-Northridge 2004 — 2006
Bachelors of Science, Finance
Bank of America June 2010 - Present
Independent Vocalist 1980 - Present
Session Vocalist 1980 - Present
Idomeneo Enterprises, Inc. October 2009 - June 2010
IMG Live, LLC June 2009 - September 2009
Idomeneo Enterprises, Inc. 2008 - April 2009
NetworkOmni June 2007 - July 2008
Time Warner Cable June 2001 - July 2007
Union Rescue Mission September 1993 - January 2001
LA Opera 1985 - 1992
Skills
Singing, Instructor-led Training, Customer Service..., Acting, Leadership Development, Customer-focused Service, Choral, Training, Team Building, Coaching, Strategic Planning, Call Center, Call Centers, Management, Music, Public Relations, Entertainment, Customer Service, Networking, Employee Training, Sales, Customer Satisfaction, Program Management, Customer Retention, Teaching, Social Networking
Education
University of Southern California 1978 — 1980
Music Performance: Vocal Arts
California State University-Northridge
Music Performance: Voice
LanguageLine Solutions January 2013 - Present
LanguageLine Solutions 2005 - 2013
NetworkOmni 2003 - 2005
LanguageLine Solutions 2000 - 2003
AEGON 1995 - 2000
NCR Corporation 1989 - 1995
Skills
Team Leadership, Sales Management, Business Strategy, New Business Development, Change Management, Team Building, Profit Maximization, Solution Selling, Marketing, Contract Negotiation, Strategic Planning, Federal Procurement, Salesforce.com, Channel Partners, Government Contracting, Account Management, B2B, Business Development, Competitive Analysis, Customer Satisfaction, Direct Sales, Lead Generation, Leadership, Management, Market Research, Marketing Management, Marketing Strategy, Sales Process, Selling, Strategy
Education
University of Baltimore 1994 — 1996
Master of Business Administration (MBA), Business Administration, Management and Operations
University of Maryland College Park 1985 — 1989
Bachelor of Science (BS), Marketing
American Homes 4 Rent June 2014 - October 2014
AnswerNet September 2012 - May 2013
Express Scripts May 2009 - February 2011
DataX,Ltd. October 2007 - December 2008
NetworkOmni June 2002 - December 2006
Accruent January 2000 - May 2001
Sitel August 1996 - November 1999
Skills
Call Center, Process Improvement, Forecasting, Customer Service, Account Management, Documentation, Scheduling, Call Routing, Workforce Management, Customer Relations, Telecommunications, Customer Satisfaction, Strategic Planning, Budgeting, Team Building, Operations Management, Data Analysis, Excel, Microsoft Office, Analysis, Quality Assurance, Word, Business Analysis, Outlook, Troubleshooting, Access, Problem Solving, Mentoring, Planning, PowerPoint, Coaching, Business Strategy, Customer Experience, Outsourcing, Team Leadership, Business Intelligence, Performance Management, Business Management, Windows, Contact Centers, Management, Project Planning, Call Centers, Vendor Management, Sales, IVR, Computer Maintenance, Always Punctual, Exceptional People..., Leadership
Education
University at Buffalo 1992 — 1996
BA, Anthropology
Boeing January 2014 - March 2015
Boeing June 2011 - January 2014
Boeing January 2007 - June 2011
Boeing June 2004 - January 2007
NetworkOmni January 2002 - June 2004
Skills
Cross-functional Team..., Aerospace, Market Analysis, Market Research, Operations Management, Materials Management, International Business, Strategic Sourcing, Supply Management, Supply Chain, Procurement, Vendor Management, Program Management, Project Management, Supply Chain Management, Analysis, Contract Negotiation, Contract Management, Lean Manufacturing
Education
University of Washington, Michael G. Foster School of Business 2010 — 2013
Master of Business Administration (MBA), Operations and Marketing
ESCP Europe 2012 — 2012
Global Exchange Program, Marketing and Consulting
Portland State University 2001 — 2004
Bachelor of Arts (BA), Business/Supply Chain Management
University of Latvia 1996 — 1999
Foreign Languages, Literatures, and Linguistics
Lexicon International June 2007 - Present
NetworkOmni 2006 - 2007
CPI Solutions July 2004 - December 2006
Scripps Howard May 2000 - July 2004
Skills
Leadership, Translation, Language Services, Interpreting, Networking, Cloud Computing, Strategic Planning, Project Management, Web Development, Marketing Strategy, Management, New Business Development, Public Speaking, Social Media Marketing
Education
University of California, Davis 1995 — 1997
Teleperformance USA June 2009 - Present
NetworkOmni October 2006 - June 2009
Teleperformance USA 2003 - 2006
Communications & Commerce 1999 - 2003
Systems West Computer Resources 1997 - 1999
Unisys Russia 1994 - 1997
Education
Moscow Institute of Physics and Technology (State University) (MIPT) 1981 — 1987
MS, Physics, Computer Science
Heliana Ford Travel & Tours September 1993 - Present
Heliana Ford Travel & Tours September 1993 - Present
NetworkOmni January 2006 - May 2008
Education
Centro Universitário Carioca 1976 — 1980
Bachelor, Tourism
Aquilent November 2008 - Present
NetworkOmni March 2007 - October 2008
Intertape Polymer Group 2004 - 2007
THINQ Learning Solutions 2000 - 2003
Skills
Microsoft SQL Server, SQL, SharePoint
Education
American InterContinental University
BIT, Infromation Technology
State Certified Russian Interpreter/Transaltor Deposition Russian InterpreterInterpreter/Translator FreelancerMay 2000 - Present
EM Law Offices. Entertainment Law, Intellectual Property,General Litigation. January 2014 - August 2014
BBW and Aesthetique March 2010 - December 2013
Languagebank 2010 - 2012
Berlitz Corporation February 2007 - December 2008
NetworkOmni January 2005 - January 2007
Skills
Great closing skills, Public Relations, Translation, English, Linguistics, Teaching, Healthcare, Outstanding Customer..., Russian, Scheduling Management, Case Managment, Customer Service, Localization, Foreign Languages, Technical Translation, Interpreting, Intercultural..., Language Teaching, Spanish, Teaching English as a..., Language Services, Proofreading, International Relations, Case Management, Legal Translation, Medical Translation, Simultaneous..., Editing, Multilingual, Management, ESL
Education
Berlitz Management University 2007 — 2008
Manager, Organizational management
Russian/English translations 1994 — 1995
English Russian Interpreter?Translator, English-Russian translations
Lomonosov Moscow State University (MSU)
Languages
Protvino
Protvino
Canadian Wireless - Bell Mobility May 2012 - Present
Canadian Wireless - Bell Mobility 2012 - 2013
Bank of Montreal 2007 - 2011
NetworkOmni 2005 - 2007
Teleperformance 2003 - 2005
Percepta 1998 - 2002
Skills
Forecasting, Databases, Workforce Management, Call Center, Process Improvement, Customer Service, Process Scheduler, Operations Management, Business Analysis, Analysis, Project Planning, Team Leadership, Project Management, Microsoft Excel, Change Management
Education
Ryerson University 2003 — 2005
Information Technology
Centennial College 1996 — 1998
Marketing
B.D.K. Enterprise Crystal Reports ConsultantUSAAApril 2012 - April 2013
St October 2008 - March 2011
Gexa Energy January 2007 - January 2008
BDK Enterprise January 2005 - January 2007
Ameriquest Capital Group March 2005 - October 2005
NetworkOmni August 2004 - January 2005
GlaxoSmithKline June 2004 - December 2004
Skills
Business Objects, Crystal Reports, Microsoft SQL Server, T-SQL, Business Intelligence, PL/SQL, Requirements Analysis, SQL, Crystal Enterprise, Reporting & Analysis, SDLC
Education
Prairie View A&M University 1980 — 1981
Four Seasons Hotels Westlake Village January 2013 - Present
NetworkOmni January 2005 - April 2011
Skills
Troubleshooting, Call Center, Spanish, Interpreting, English, VoIP, Workstations, Remote Desktop, System Administration, Windows, Access, Business Analysis, Call Centers, Cloud Computing, Localization, Management, Outlook, Process Improvement, Team Leadership, Telecommunications, Vendor Management
Education
CIBERTEC
Daytona State College
Baxalta April 2014 - Present
Baxter International Inc. April 2012 - April 2014
Baxter International Inc. January 2007 - January 2011
NetworkOmni September 2005 - December 2006
InfoCASA USA January 2005 - September 2005
Patricia Sturla Studio January 2005 - September 2005
VXI Global Solutions, LLC April 2004 - December 2004
Skills
Management, Leadership, Training, Six Sixma, Research, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint
Education
Family Health Services, San Diego, CA 2012 — 2022
Phlebotomy Technician/Phlebotomist, Certificate
Universidad Inca Garcilaso de la Vega 2012 — 2016
Bachelor's Degree, Admisitrative Engineering - (Ingenieria Administrativa), Expected graduation Jul 2016
Penn Foster Career School 2011 — 2012
Pharmacy Technician, Pharmacy Technician/Assistant, Certificate
Penn Foster Career School 2011 — 2012
HVAC-R Technician, Heating, Air Conditioning, Ventilation and Refrigeration Maintenance (HAC, HACR, HVAC, HVACR), Certificate
Universidad Alas Peruanas
Bachelor's Degree, Law and Political Science - (Derecho y Ciencias Politicas), Bachelor
Expert Rating INC.
5'S Methodology, SIX SIGMA, Certificate
Expert Rating INC.
Kaizen Methodology, SIX SIGMA, Certificate
Expert Rating INC.
Lean Management, Six Sigma, Certificate
Expert Rating INC.
Total Quality Management, SIX SIGMA, Certificate
Expert Rating INC.[
Lean Green Belt, SIX SIGMA, Certificate