N.E.W. Customer Service Companies, Inc

Description

Headquarters: Virginia Founder: Fred Schaufeld Founded: 1983 Parent organization: NEW Asurion Corporation

N.E.W. Customer Service Companies, Inc List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at N.E.W. Customer Service Companies, Inc. You can filter them based on skills, years of employment, job, education, department, and prior employment.

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N.E.W. Customer Service Companies, Inc Employees

Employee
Years
Job
Industry
Aimee Veal Aimee Veal Greater Atlanta Area Details
Aimee Veal's N.E.W. Customer Service Companies, Inc Experience January 2010 - June 2012
Job Customer Service Expert
Industry Telecommunications
Experience
SourceHOV  March 2014 - Present
AT&T  July 2012 - Present
N.E.W. Customer Service Companies, Inc   January 2010 - June 2012
Outback Steakhouse  March 2009 - January 2011
Teleperformance  January 2006 - August 2008

Skills
Customer Service..., Customer Service, Telecommunications, Food & Beverage, Food Service, Food Safety, Food Industry, Food Preparation, Managed Services, Wireless Broadband, Wireless Networking, Field Technicians, Customer Satisfaction, Customer Retention, Customer Support, Customer Experience, Customer Engagement, Long-term Customer..., Self-driven, Proactive self-starter, Recognition Awards, Award Winner, Internet Services, Organizational Behavior, Collaborative Problem..., Group Development, Technical Training, Loss Prevention, Loss Prevention..., Employee Management, Train Employees, New Hire Training, Scheduling Management, Team-oriented, Self-management, Internet Troubleshooting, Remote Troubleshooting, Cash Handling Experience, Call Centers, Call Logging, Call Routing, Routers, Cisco Routers, Home Networking, Internet Security, Telephone Reception, Teamwork, Team Leadership, Dependable Team Player, Technical Leadership

Education
Albany State University   2004 — 2008
Speech and Theatre

Westlake High School   2002 — 2004
Diploma, General Studies

Everest Institute-Jonesboro
Massage Therapy/Therapeutic Massage

DaShaunda D Turner DaShaunda D Turner Greater Nashville Area Details
DaShaunda D Turner's N.E.W. Customer Service Companies, Inc Experience July 2012 - Present
Job CEO/ Founder at D Global Partners Consulting
Industry Professional Training & Coaching
Experience
D Global Partners Consulting   January 2013 - Present
N.E.W. Customer Service Companies, Inc   July 2012 - Present
Mid-Continent University  December 2006 - Present
Lowe's Home Improvement  September 2006 - October 2011
Daymar College  May 2009 - September 2011
Brown Mackie College  2008 - 2009

Skills
Employee Relations, Organizational..., Career Development, Leadership Development, Performance Management, Onboarding, New Hire Orientations, Succession Planning, Talent Acquisition, Program Management, Leadership, Interviews, Career Counseling, Resume Writing, Fundraising, Human Resources, Public Speaking, Employee Benefits, Time Management, Conflict Resolution, Personnel Management, Training, Policy, Recruiting, Deferred Compensation, Hiring, Management, Payroll, Strategic Planning

Education
Northcentral University   2010 — 2014
Doctorate, International Business

Strayer University-Tennessee   2004 — 2006
Masters of Business, Human Resources Management

Bethel University   2003 — 2004
Bachelors, Organizational Management

Berea College   1998 — 2000

Argosy University-Nashville

Bronwyn George Bronwyn George Great Falls, Montana Details
Bronwyn George's N.E.W. Customer Service Companies, Inc Experience June 2004 - August 2004
Job Consumer Services Professional
Industry Consumer Services
Experience
Self-employed  2005 - 2007
N.E.W. Customer Service Companies, Inc   June 2004 - August 2004

Skills
Public Speaking, Social Media, Research, Blogging, Social Media Marketing, Microsoft Office, Customer Service, Team Building, Editing

Education
Cornell University   2008 — 2008

Cornell University   2002 — 2006
Bachelor of Science (BS), Plant Sciences

David Bosserman David Bosserman Washington D.C. Metro Area Details
David Bosserman's N.E.W. Customer Service Companies, Inc Experience COO/CFONEWAsurion2001 - Present
Job Sr. Vice President, Chief Operating and Chief Financial Officer at N.E.W. Customer Service Companies, Inc
Industry Consumer Services
Experience
N.E.W. Customer Service Companies, Inc   COO/CFONEWAsurion2001 - Present
NEW Customer Service Companies  2001 - Present
Best Software  1992 - 2000
Deloitte  1982 - 1992

Skills
Strategic Planning, Business Strategy, New Business Development, Process Improvement, Cross-functional Team..., Forecasting

Education
Arizona State University
B.S., Accounting

Amy Stogner Amy Stogner Wilmington, North Carolina Details
Amy Stogner's N.E.W. Customer Service Companies, Inc Experience February 2010 - June 2011
Job
Industry Restaurants
Experience
N.E.W. Customer Service Companies, Inc   February 2010 - June 2011
Target  November 2009 - January 2010
PRC, LLC  April 2007 - September 2009
Bojangles' Restaurants, Inc.   December 1998 - September 2003

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking

Education
Cape Fear Community College   2014 — 2016
Associate of Arts and Sciences (AAS), Sociology

Amanda Snow Amanda Snow Baker, Florida Details
Amanda Snow's N.E.W. Customer Service Companies, Inc Experience September 2007 - May 2008
Job Property Manager
Industry Real Estate
Experience
Main Street Properties  July 2015 - Present
Allied Realty & Development, Inc.   February 2012 - July 2015
Plaza Realtors 29 Palms   April 2011 - January 2012
N.E.W. Customer Service Companies, Inc   September 2007 - May 2008

Skills
Real Estate, Property Management, People Skills, QuickBooks, Quick Thinker, Multi Tasking, Fast-paced, Customer Service, National Association of..., Real Estate License, Property, Rental Management, HUD, Fair Housing, Microsoft Office, Sales, Team Building, Contract Negotiation, Strategic Planning, Negotiation

Education
American InterContinental University   2008 — 2010
Criminal Justice/ Pre-law

Northwest Florida State College   2008 — 2008
Criminal Justice/Police Science

Brandy McClister Brandy McClister San Francisco Bay Area Details
Brandy McClister's N.E.W. Customer Service Companies, Inc Experience July 2012 - August 2012
Job Facilities Assistant
Industry Real Estate
Experience
Wollborg/Michelson  August 2015 - August 2015
Renoir Staffing, LLC.   January 2015 - August 2015
Private Investor  January 2014 - December 2014
Wollborg/Michelson  June 2013 - January 2014
AppleOne Employment Services  November 2013 - December 2013
N.E.W. Customer Service Companies, Inc   July 2012 - August 2012
Midway Nissan  February 2012 - May 2012
Renoir Staffing, Inc.   June 2009 - October 2009
Pinnacle American Management Services  August 2008 - November 2008
FPI Management, Inc.   July 2002 - May 2004

Skills
Property Management, HTML 5, CSS3, WordPress, Photoshop, Microsoft Office, Internet, Technical Support..., Adobe Creative Suite, Web Design, Illustrator, Dreamweaver, Microsoft Excel, Microsoft Word, Windows 7, Mac OS, Google Chrome, Firefox, VirtualBox, Boot Camp, MAMP, Yardi Property..., Budgets, Fair Housing, Marketing, Management, Customer Service, Real Estate, Sales, Training, Advertising, Apartments, Residential Homes

Education
Sanford-Brown Online
Associate of Science (AS)

College of Southern Nevada   2009 — 2010

Anteneh Negash Anteneh Negash Washington D.C. Metro Area Details
Anteneh Negash's N.E.W. Customer Service Companies, Inc Experience March 2013 - June 2013
Job Software Developer at Phase One Consulting Group
Industry Computer Software
Experience
Phase One Consulting Group  September 2013 - Present
N.E.W. Customer Service Companies, Inc   March 2013 - June 2013
MMG  March 2012 - April 2013
Micros Retail Systems  February 2011 - February 2012

Skills
Java, Android, JSF, JSP, Struts, JavaScript, HTML, AJAX, Web Services, MySQL, XML, Eclipse, Software Development, Agile Methodologies, Subversion, jQuery, C#, ASP.NET, Microsoft SQL Server, SQL, Databases

Education
Maharishi University of Management   2010 — 2013
Masters Degree, Computer Science

Alemaya University   2006 — 2009
BSc, Electrical Engineering

Haramaya University   2005 — 2009
Bachelor of Science, Electrical Engineering

Dewey Goering Dewey Goering Great Falls, Montana Area Details
Dewey Goering's N.E.W. Customer Service Companies, Inc Experience September 2009 - September 2010
Job Team Member at VeteranSuccess
Industry Human Resources
Experience
Cascade County   February 2013 - Present
Veteran-Success   June 2012 - November 2014
Easter Seals Goodwill Northern Rocky Mountain  September 2010 - February 2013
SHRM Great Falls   2013 - 2013
N.E.W. Customer Service Companies, Inc   September 2009 - September 2010
N.E.W. Customer Service Companies, Inc   September 2008 - September 2009
Aramark Correctional Services  September 2007 - September 2008
United States Air Force  June 2006 - September 2007
United States Air Force  May 2002 - June 2006

Skills
Training, Employee Relations, Human Resources, Recruiting, Performance Management, Employee Benefits, Program Management, Policy, Process Improvement, Management, Conflict Resolution, Hiring, Benefits Administration, Organizational..., College Recruiting, HRIS, Succession Planning, Employee Management, Payroll, FMLA, Leadership Development, Workforce Planning, Talent Management, Employee Engagement, Job Descriptions, Onboarding, New Hire Orientations, Team Building, Deferred Compensation, Personnel Management, Collective Bargaining, Employee Grievance, Progressive Discipline, Disciplinary &..., Union Relations, Union Grievances, Local Government, Talent Acquisition, Labor Relations, Interviews, Applicant Tracking..., HR Policies, Employee Training, Employment Law, Affirmative Action, Temporary Placement, Organizational..., Career Development, Technical Recruiting, Internet Recruiting

Education
American Public University System   2006 — 2007
Masters, Management with Concetration in HR

Brandon Stecklein Brandon Stecklein Overland Park, Kansas Details
Brandon Stecklein's N.E.W. Customer Service Companies, Inc Experience August 2004 - May 2005
Job Director of Sales and Marketing
Industry Information Technology and Services
Experience
Ape Apps   June 2010 - Present
DST Systems  June 2008 - February 2012
EnerSys  May 2005 - May 2008
N.E.W. Customer Service Companies, Inc   August 2004 - May 2005
Sykes  August 2001 - March 2003

Skills
Android, SQL, Software Development, XML, Java, C#, Visual Basic, HTML, Databases, Eclipse, PHP, Software Design, VB.NET, JavaScript, .NET, Application Development, Object Oriented Design, Database Design, Visual Studio, Customer Service, iPhone, Agile Methodologies, ASP.NET, WinForms, WCF, Linux, Manufacturing, Windows Phone, Technical Support, Objective-C, HTML 5, Web App, Business Analysis, Windows, Integration, Requirements Analysis, SDLC, iOS, Visio, CSS, Testing, Systems Analysis, Software Documentation, Mobile Applications, Call Centers, Software Project..., Call Center, Windows 8, Sales, Marketing

Education
Fort Hays State University   2001 — 2008
Bachelor of Business Administration, Management

Hays High School   1998 — 2001
High School Diploma

Joy Bridwell Joy Bridwell Box Elder, Montana Details
Joy Bridwell's N.E.W. Customer Service Companies, Inc Experience September 2005 - January 2007
Job Librarian at Stone Child College
Industry Libraries
Experience
Stone Child College  April 2009 - Present
N.E.W. Customer Service Companies, Inc   September 2005 - January 2007

Skills
Library Instruction, Library, Collection Development, Library Management, Information Literacy, Circulation, Higher Education, Nonprofits, Editing

Education
Stone Child College   2008 — 2010
Associate of Science (A.S.), Business/Commerce, General

University of Great Falls   2000 — 2005
Bachelor of Arts (B.A.), History

Shan Currie Shan Currie Kennesaw, Georgia Details
Shan Currie's N.E.W. Customer Service Companies, Inc Experience April 2012 - March 2013
Job Property Manager at Compass Property Management Group, LLC
Industry Real Estate
Experience
Compass Property Management Group, LLC   October 2014 - Present
Key Property Services  March 2013 - October 2014
Capital Property Management  April 2013 - February 2014
N.E.W. Customer Service Companies, Inc   April 2012 - March 2013
Raytheon  January 2007 - May 2010

Skills
Office Management, Administrative..., Typing, propertyware, personal assistant, Executive..., Internet Explorer, Appointment Scheduling, Meeting Scheduling, Microsoft Excel, Google Docs, map point, fmls, yardi, filing, faxing, answeri, answering phones, creating forms, Microsoft Office, Customer Service, Customer Relations, Customer Retention, Customer Support, Sales Process, Lease Documentation, Lease Audit, Lease Negotiations, Leases, Team Leadership, Compliance Management, Marketing, Team Building, Deadline Oriented, Data Analysis, Phone Etiquette, Time Management, approving applications, PowerPoint, Portfolio Management, Management, Renewal Retention, Corporate Communications, Fair Housing Law, Administrative..., Budgets, Public Speaking, Sales, Collections

Education
East Central Community College   2006 — 2009
Associate of Arts and Sciences (AAS), Medical Office Technology

Catherine Imler Catherine Imler United States Details
Catherine Imler's N.E.W. Customer Service Companies, Inc Experience June 2012 - July 2012
Job Freelance Graphic Designer
Industry Design
Experience
N.E.W. Customer Service Companies, Inc   June 2012 - July 2012
McDonald's Corporation  November 2007 - June 2012
Zila, Inc.   November 2010 - December 2010
White River Medical Center  June 2010 - November 2010

Skills
Communication, Graphic Design, Microsoft Office, Photoshop, InDesign, Image Manipulation, Image Editing, ImageReady, apophysis, Bryce, Terragen, Employee Training, Motivation, Video Production, Digital Photography, Mac

Education
Rockingham Community College   2008 — 2014
Associate of Arts (A.A.), Special Education/Spanish

University of Arkansas Community College-Batesville   2010 — 2011
N/A, Liberal Arts and Sciences/Liberal Studies

Altoona Area High School   2003 — 2006
High School Diploma, Vocational High School and Secondary Business/Vocational-Industrial/Occupational Diploma Program, B

Greater Altoona Career & Technology Center   2003 — 2006
Certificate, Multimedia & Web Design

Aaron Tippett Aaron Tippett Altoona, Pennsylvania Area Details
Aaron Tippett's N.E.W. Customer Service Companies, Inc Experience March 2012 - September 2012
Job Support Engineer at Avail Technologies, Inc.
Industry Information Technology and Services
Experience
Avail Technologies, Inc.   September 2012 - Present
N.E.W. Customer Service Companies, Inc   March 2012 - September 2012
National Electronics Warranty Corp.  April 2009 - March 2012

Skills
Management, Customer Service, Microsoft Office, Sales, Troubleshooting, Call Center, Technical Support, Customer Satisfaction, Call Centers, Leadership, Process Improvement, Databases, Project Management, Training, Windows, Software Documentation, Team Leadership, Access, Networking, Team Building

Education
Edinboro University of Pennsylvania   2012 — 2014
Master of Arts (MA), Communication and Media Studies

Edinboro University of Pennsylvania   2012 — 2014
Advanced Masters Degree, Conflict Management

Penn State University   2004 — 2008
BA, Communications

Matthew C Allen Matthew C Allen Hampstead, North Carolina Details
Matthew C Allen's N.E.W. Customer Service Companies, Inc Experience September 2009 - August 2010
Job IT Technician at Charter Day School
Industry Information Technology and Services
Experience
Charter Day School   January 2015 - Present
American Red Cross  April 2009 - July 2014
MarketStar  November 2012 - December 2013
Have To Have It   August 2011 - September 2013
Cape Fear Community College  May 2012 - June 2012
N.E.W. Customer Service Companies, Inc   September 2009 - August 2010
Circuit City  July 2007 - February 2009
Pender County Schools - Topsail High School  August 2005 - June 2007

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Windows, Research, Outlook, Teaching, Public Speaking, Training, Troubleshooting, Networking, Software Installation, Analysis, Project Management, Management, System Administration, Security, Operating Systems, Network Security, Computer Repair, Computer Hardware, Leadership, Team Building, Help Desk Support, Nonprofits, Windows 7, Community Outreach, Network Administration, Fundraising, Software Documentation, Social Networking, Team Leadership, Access, Disaster Recovery, Volunteer Management, Event Planning, Sales, Technical Support, Leadership Development, Windows Server, Active Directory, Emergency Management

Education
Cape Fear Community College   2013 — 2015
Cisco Networking Certificate, Information Technology, 3.3

Cape Fear Community College   2007 — 2014
Associate's degree, Information Technology

Cape Fear Community College   2007 — 2014
Associate's degree, General Education, 3.3

Topsail High School, Hampstead, NC   2004 — 2007
Diploma, General Studies

Shaun D. Mattingly Shaun D. Mattingly Tacoma, Washington Details
Shaun D. Mattingly's N.E.W. Customer Service Companies, Inc Experience January 2013 - Present
Job Freelance Writer and Editor at SM Freelance
Industry Writing and Editing
Experience
N.E.W. Customer Service Companies, Inc   January 2013 - Present
SM Freelance   October 2010 - Present
Safeway  October 2009 - June 2011
Travel Traders  August 2008 - October 2009

Skills
Short Stories, Poetry, Articles, Screenwriting, Mystery, Fiction, Editing, Creative Writing, Blogging, Web Content, Copy Editing, Proofreading, Feature Articles, Fiction Writing, Copywriting, Travel Writing, Books, Press Releases, Journalism, Newsletters, Content Development, Ghostwriting, Published Author

Education
Tacoma Community College   2013 — 2014
Associate of Arts and Sciences (AAS), Naturopathic Medicine/Naturopathy

Highline Community College   2004 — 2006

Briana Glover Briana Glover Capitol Heights, Maryland Details
Briana Glover's N.E.W. Customer Service Companies, Inc Experience May 2012 - July 2012
Job Territory Sales Manager at Valspar Paint Services
Industry Consumer Services
Experience
Valspar Paint Services   August 2013 - Present
N.E.W. Customer Service Companies, Inc   May 2012 - July 2012
National Electronics Warranty, Consumer Service Companies, Inc   May 2012 - July 2012
National Electronics Warranty  2011 - 2012

Skills
Proficient in Microsoft..., Marketing, Marketing Management, Product Development, Time Management, PowerPoint, Brochures, Layout, Telephone Skills, Customer Service, Customer Experience, Customer Satisfaction, Sales, Cross-functional Team..., Product Marketing, Marketing Strategy

Education
Elizabeth City State University   2008 — 2012
Bachelor of Science (B.S.), Business Administration and Management, General

Elizabeth City State University   2008 — 2012
Bachelors of Science, Business Management

LaTorya Holmes LaTorya Holmes Bethesda, Maryland Details
LaTorya Holmes's N.E.W. Customer Service Companies, Inc Experience December 2006 - July 2010
Job Independent Real Estate Professional
Industry Real Estate
Experience
Long & Foster Companies  August 2013 - Present
MILITARY RELOCATOR REAL ESTATE AND PROPERTY MANAGEMENT   October 2009 - September 2010
N.E.W. Customer Service Companies, Inc   December 2006 - July 2010
J.P. Morgan   June 2005 - May 2006
Kapt Mortgage   February 2003 - June 2005

Skills
Leadership, Investment Properties, Foreclosures, Rentals, Real Estate, Negotiation, Training, Military, Sellers, Sales Process, Property Management, First Time Home Buyers, Buyers, Relocation, REO, Resellers, Real Estate Development, Customer Service, Construction, Purchasing, Team Building, Sales Management, Budgets, Buyer Representation, Loans, Marketing Strategy, Brokerage, Commercial Real Estate, Army, Short Sales, Real Property, Investors, Asset Management, Residential Homes, Listings, Luxury, Referrals, Public Speaking, Program Management, Team Leadership, Investments, Single Family Homes, Sales, Small Business, Selling, Entrepreneurship, Real Estate Economics, Contract Management, Microsoft Office, Townhomes

Education
Colorado Technical University   2014 — 2016
Bachelor's Degree, Marketing and Finance

Western International University   2005 — 2007
Associates, Business Management

Huston-Tillitson   1994 — 1995
Undergraduate

Luke Axon Luke Axon Springfield, Missouri Area Details
Luke Axon's N.E.W. Customer Service Companies, Inc Experience June 2011 - June 2013
Job JMARK Service Technician
Industry Information Technology and Services
Experience
JMARK Business Solutions, Inc.   November 2014 - Present
Metropolitan National Bank  April 2014 - September 2014
JMARK Business Solutions, Inc  July 2013 - December 2013
N.E.W. Customer Service Companies, Inc   June 2011 - June 2013
America's Incredible Pizza Company  May 2010 - August 2010

Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Photoshop, Customer Service, HTML, Research, Social Media, Public Speaking, Teamwork, Windows, AutoCAD, English, Accounts Payable, Team Leadership, Accounts Receivable, Marketing

Education
Arkansas Tech University   2007 — 2011
Bachelor of Science (B.S.), Marketing/Marketing Management, General

Marquita McIntosh Marquita McIntosh Tuscaloosa, Alabama Area Details
Marquita McIntosh's N.E.W. Customer Service Companies, Inc Experience April 2009 - January 2010
Job Mortgage Loan Processor at Citizens National Bank Meridian, MS
Industry Banking
Experience
Citizens National Bank - Meridian, MS  March 2011 - Present
Citizens National Bank - Meridian, MS  January 2010 - March 2011
N.E.W. Customer Service Companies, Inc   April 2009 - January 2010
N.E.W. Customer Service Companies, Inc   September 2008 - April 2009
Hoosier Park  May 2008 - July 2008
Delco Remy America  1996 - 2000

Skills
Call Centers, Customer Service, Interviews, Loan Origination, Microsoft Excel, Microsoft Office, Recruiting, Risk Management, Team Building, Teamwork

Education
Anderson University   2001 — 2005
BA, Management

Deirdre (Kelly) Araby Deirdre (Kelly) Araby Leesburg, Virginia Details
Deirdre (Kelly) Araby's N.E.W. Customer Service Companies, Inc Experience 1999 - 2000
Job Marketing Communications Professional
Industry Marketing and Advertising
Experience
Van Vixen Farm   March 2014 - Present
Chick-fil-A  June 2009 - September 2011
Stay-at-home Mom  2000 - June 2009
N.E.W. Customer Service Companies, Inc   1999 - 2000
Alcatel Data Networks  1996 - 1999
Alcatel Data Networks  1996 - 1999
National Trade Productions  1992 - 1995
Federal Computer Week  1990 - 1992
Newbridge Networks  1988 - 1990

Skills
Social Media Marketing, Marketing Communications, Marketing, Event Planning, Advertising, Email Marketing, Social Media, Facebook, Event Management, Marketing Strategy, Public Relations, Social Networking, Digital Marketing, Direct Marketing, Sponsorship

Education
George Mason University   1983 — 1987
Bachelor's degree, Communication and Media Studies

Loudoun Valley High School   1979 — 1983

Gary Bushrod Gary Bushrod Greater New York City Area Details
Gary Bushrod's N.E.W. Customer Service Companies, Inc Experience July 2007 - January 2009
Job eLearning Program Manager at JPMorgan Chase & Co.
Industry Management Consulting
Experience
JPMorgan Chase & Co.   February 2015 - Present
Booz Allen Hamilton  January 2009 - February 2015
N.E.W. Customer Service Companies, Inc   July 2007 - January 2009
RCN CORPORATION  June 2005 - July 2007

Skills
Training, Finance, E-learning Development, Captivate, Articulate Studio, Instructional Design, Web-Based Training, Learning Management..., E-Learning, Strategy, Forecasting, Analysis, Time Management, Organizational..., Business Analysis, Management, Human Resources, Pricing, Management Consulting, Employee Training, Public Speaking, Leadership, Consulting, Microsoft Office, Budgets, Process Improvement, Program Management

Education
George Mason University   2012 — 2014
Master of Education (M.Ed.), Curriculum and Instruction, 4.0

Hampton University   2000 — 2004
Bachelor of Science, Business Management

Roger Hestand, MEd Roger Hestand, MEd San Antonio, Texas Details
Roger Hestand, MEd's N.E.W. Customer Service Companies, Inc Experience December 2007 - July 2011
Job Trainer, Aetna Healthcare
Industry Insurance
Experience
Aetna  March 2013 - Present
MCNA Dental: Managed Care of North America  November 2011 - November 2012
N.E.W. Customer Service Companies, Inc   December 2007 - July 2011
United States Air Force  April 2000 - September 2001
United States Air Force  February 1996 - April 2000

Skills
Customer Service, Outlook, Call Center, Process Improvement, Team Building, Microsoft Word, Microsoft Office, Software Documentation, PowerPoint, Microsoft Excel, Fax, Customer Satisfaction, Management, Security Operations, Training, Staff Supervision, Staff Development, Call Centers

Education
University of Oklahoma   1994 — 1998
MEd, Administration of Adult and Higher Education

Chapman University   1986 — 1992
BA, Criminal Justice

Community College of the Air Force   1984 — 1990
Associate of Apllied Science, Industrial Security

Aaron Feinberg Aaron Feinberg Redding, California Details
Aaron Feinberg's N.E.W. Customer Service Companies, Inc Experience February 2010 - Present
Job Sr. Director of Operations at Asurion
Industry Consumer Services
Experience
N.E.W. Customer Service Companies, Inc   February 2010 - Present
Asurion  September 2002 - Present
NATIONAL ELECTRONICS   March 2005 - February 2010
N.E.W. Customer Service Companies, Inc   August 2004 - March 2005
N.E.W. Customer Service Companies, Inc   September 2002 - August 2004
Convergys  September 2000 - May 2002
BROOKSTONE BY   August 1999 - September 2000
Brookstone  August 1999 - August 2000
TeleService Resources  June 1993 - August 1999

Skills
Call Center, Customer Service, Customer Satisfaction, Budgets, Relationship Management, System Administration, Technical Project..., Employee Relations, Employee Engagement, Employee Management, Coaching, Performance Management, Call Centers, Cross-functional Team..., Management, Program Management, Call Center Development, Team Building, Process Improvement, Leadership, Account Management, Project Management, Contact Center..., Business Analysis, Employee Training, Outsourcing, Customer Experience, Human Resources, Analysis, Quality Assurance, Strategic Planning

Education
Columbus State University   1994 — 1995

James Madison University   1992 — 1994

Elizabeth Latch Elizabeth Latch Little Rock, Arkansas Area Details
Elizabeth Latch's N.E.W. Customer Service Companies, Inc Experience June 2008 - Present
Job Recruiting Manager at Asurion
Industry Consumer Services
Experience
Asurion  April 2013 - Present
N.E.W. Customer Service Companies, Inc   June 2008 - Present
Arkansas Tech University  June 2006 - June 2008

Skills
Technical Recruiting, Resume Writing, Talent Management, Organizational..., Career Counseling, Human Resources, Program Management, Customer Service, Applicant Tracking..., Recruiting, College Recruiting, Social Networking, Public Speaking, Research, Interviews, Coaching, Hiring, HRIS, Deferred Compensation, Management, Training, FMLA, Internet Recruiting, Employee Training, Policy, Taleo, Event Management, Talent Acquisition, Performance Management, Leadership Development, Employee Benefits, Benefits Administration, Call Centers, Onboarding, Team Building, Leadership, Employee Relations

Education
Arkansas Tech University   2002 — 2006
Management

Lori El Aroussi Lori El Aroussi Rapid City, South Dakota Area Details
Lori El Aroussi's N.E.W. Customer Service Companies, Inc Experience August 2006 - February 2008
Job Owner, Cuddle Bug Childcare & Preschool
Industry Individual & Family Services
Experience
Cuddle Bug Childcare & Preschool   April 2008 - Present
N.E.W. Customer Service Companies, Inc   August 2006 - February 2008
NAAAP  December 2004 - December 2005
Rapid City Regional Airport  October 2000 - December 2004

Education
Black Hills State University   2001 — 2005
Bachelor, Psychology/ Sociology

Sascha Johnson Sascha Johnson Hartford, Connecticut Details
Sascha Johnson's N.E.W. Customer Service Companies, Inc Experience September 2012 - Present
Job Customer Care Representative at N.E.W. Customer Service Companies, Inc
Industry Consumer Services
Experience
N.E.W. Customer Service Companies, Inc   September 2012 - Present
lia sophia  April 2012 - Present
Monroe Staffing Services  May 2012 - August 2012
Staffmark  July 2008 - May 2010
Valassis Inc  July 2007 - March 2008
Stewart Staffing Solutions  September 2006 - July 2007
Stewart Staffing Solutions  March 2004 - June 2006

Skills
Administration, Accurate Data Entry, Mailroom Operations, Microsoft Office, Filing, Typing, Multi-line Phone, Internet, Scanners, Copying, System Administration, Spreadsheets, Lotus Notes

Education
Connecticut Center for Massage Therapy-Newington

Michael Zelnick Michael Zelnick Russellville, Arkansas Details
Michael Zelnick's N.E.W. Customer Service Companies, Inc Experience September 2008 - December 2013
Job VEC Resolution Specialist at Asurion
Industry Consumer Electronics
Experience
N.E.W. Customer Service Companies, Inc   September 2008 - December 2013

Skills
Call Center, Technical Support, Troubleshooting, Customer Satisfaction, Product Management, Customer Experience, Computer Repair, Vendor Management, Customer Support, Windows, Customer Service, Agile Methodologies, Computer Hardware, Oracle, Software Documentation, Networking, Windows 7, Call Centers, PowerPoint, Sales Management, Microsoft Excel, Leadership

Education
Arkansas Tech University   2001 — 2002
Computer Science

Jeff Richecky Jeff Richecky Wichita, Kansas Area Details
Jeff Richecky's N.E.W. Customer Service Companies, Inc Experience March 2010 - Present
Job Program Specialist at National Electronic Warranties
Industry Online Media
Experience
ReyDean Designs   August 2010 - Present
N.E.W. Customer Service Companies, Inc   March 2010 - Present
Ramada Inn  March 2009 - September 2009

Education
Fort Hays State University   2005 — 2010
Bachelor, Health And Human Performance

Fort Hays State University   2005 — 2010
Degree

Dee McGuire Dee McGuire Reston, Virginia Details
Dee McGuire's N.E.W. Customer Service Companies, Inc Experience November 2010 - December 2012
Job Director Pre/PostOp, Sterile Processing, and PreAdmission Testing at Reston Hospital, HCA Virginia Health System
Industry Hospital & Health Care
Experience
Reston Hospital  August 2015 - Present
INOVA Health System  December 2012 - August 2015
N.E.W. Customer Service Companies, Inc   November 2010 - December 2012
Covance Laboratories  January 2009 - November 2010
Covance Laboratories  2005 - 2009
Covance  1999 - 2005
Covance Laboratories  1995 - 1999
Chemical Manufacturers Association  1991 - 1995

Skills
Six Sigma, Root Cause Analysis, Quality Assurance, Continuous Improvement, Change Management, Strategy, Performance Metrics, Cross-functional Team...

Education
George Mason University   1991 — 1994
MS, Biology/Public Policy

Vanderbilt University   1983 — 1987
BS, Biology

Carmen Arancibia Carmen Arancibia Toronto, Canada Area Details
Carmen Arancibia's N.E.W. Customer Service Companies, Inc Experience May 2011 - Present
Job Canadian National Service Network Manager at N.E.W. Customer Service Companies, Inc
Industry Consumer Services
Experience
N.E.W. Customer Service Companies, Inc   May 2011 - Present
N.E.W. Customer Service Companies, Inc   February 2008 - May 2011
TIME International   October 2003 - October 2007

Skills
Call Center, Customer Service, Customer Satisfaction, Technical Support, Process Improvement, Vendor Management, Troubleshooting, Customer Experience, Business Analysis, Team Leadership, Microsoft Office, SQL, Team Building, Microsoft Excel, Operations Management, Program Management, Call Centers, Training, Leadership

Education
Carleton University

Shawn Unger Shawn Unger Orlando, Florida Area Details
Shawn Unger's N.E.W. Customer Service Companies, Inc Experience February 2009 - October 2009
Job Technical Support Engineer
Industry Information Technology and Services
Experience
NetApp  October 2013 - Present
Computer Network Support & Service CNS   June 2013 - June 2013
PowerOne  March 2013 - June 2013
Orlando Health/Randstad   October 2012 - January 2013
Apple  August 2012 - October 2012
SoftRock  June 2012 - July 2012
The American Red Cross/Adecco   July 2011 - June 2012
Forever Broadcasting  August 2010 - May 2011
Sprint Nextel  February 2010 - August 2010
N.E.W. Customer Service Companies, Inc   February 2009 - October 2009

Skills
Customer Relations, Customer Service, Desktop Support, Escalation Management, IT Service Management, Telecommunications, Broadcast Engineering, Consumer Electronics, IT Project Management, Technical Writing, Technical Training, Technical Documentation, Microsoft Office, Cloud Computing, Problem Solving, Critical Thinking, Remote Systems..., Radar, Trucking, Machine Operator, Hand Tools, Automotive, Hobbies, IT Solutions, Test Equipment, Quality Assurance, Attention To Detail, Active Directory, Technology..., Extrusion, Able To Multi-task, Able To Work Under..., Microsoft Office 2007, MS Project, Process Improvement, Software Installation, Computer Hardware, Windows XP Professional, Windows 7, Office 365, Outlook, Team Leadership, Technical Support, XP, Customer Support, Adaptability, Change Management, Business Process..., Process Efficiency, Wireless

Education
University of the District of Columbia   2013 — 2014
Non-Degree, CompTIA certifications/IT Management

Community College of the Air Force   1985 — 1990
Electronic Systems Technology

Martinsburg High School   1981 — 1985
High School Diploma, College Prepatory

Broderick Darnell Broderick Darnell Crestview, Florida Details
Broderick Darnell's N.E.W. Customer Service Companies, Inc Experience September 2002 - April 2004
Job Actively seeking employment, Security Guard at GTS LLC
Industry Security and Investigations
Experience
GCA Services Group  September 2013 - Present
GTS LLC   July 2011 - Present
Walmart  May 2011 - July 2011
Cox Communications  May 2008 - October 2010
US Army  April 2004 - March 2008
N.E.W. Customer Service Companies, Inc   September 2002 - April 2004

Skills
Accounting, Finance, Financial Accounting, Customer Satisfaction, Customer Service, Security, Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, QuickBooks, Security Clearance, Information Security, Guarding, Spreadsheets, RF, Telecommunications, Cashiering, Access, Troubleshooting, Networking, Software Installation, Telephone Skills, Satellite Communications, Leadership, Security Training, Teamwork, Firearms, Outlook

Education
DeVry University   2008 — 2012
Bachelor of Science (BS), Accounting

Carey Pierce Carey Pierce Altoona, Pennsylvania Details
Carey Pierce's N.E.W. Customer Service Companies, Inc Experience October 2011 - February 2012
Job Mother of four at Home
Industry Consumer Services
Experience
Home  January 2001 - Present
N.E.W. Customer Service Companies, Inc   October 2011 - February 2012
Blair County Department of Emergency Services   April 2002 - July 2003

Skills
Customer Service, Video Editing, Cashiering, Stocking, Order Picking, Inventory, Computers, Technical Support

Education
Greater Altoona Career & Technology Center   2001 — 2002
Certiication, Computer and Information Sciences and Support Services

Bishop Guilfoyle High School   1991 — 1995
Diploma, General Studies

Jim Westbrook Jim Westbrook Vancouver, Washington Details
Jim Westbrook's N.E.W. Customer Service Companies, Inc Experience November 2012 - February 2013
Job Customer Service Representiative at Sykes Enterprises, Inc.
Industry Computer Hardware
Experience
Sykes Enterprises, Inc.   November 2014 - Present
Ancient's Treasures   May 2004 - Present
N.E.W. Customer Service Companies, Inc   November 2012 - February 2013
Alpine Access  November 2011 - August 2012
Stream Global Services  March 2011 - April 2011
Sykes Enterprises  January 2001 - January 2002
Access Services  January 1997 - January 1997

Skills
Computer Maintenance, Web Design, Customer Service, Help Desk Support, Technical Support, Customer Support, Quality Assurance, Computer Assembly, Website Development, Website Building, Website Updating, Website Creation, Computer Repair, Electronic Engineering, Electronics Repair, Electronics Packaging, Windows 7, XP, Printers, Call Centers, Computer Hardware, Laptops, Software Installation, Hardware, Windows XP Pro, A+ Certified, Desktop Computers, Windows Vista, Wireless Networking, CompTIA A+ Certification, Troubleshooting, OS X, Hardware Installation, Network Administration, Microsoft Office 2007, Remote Desktop, Operating Systems, Ubuntu, Networking, iPhone, Norton Ghost, Servers, Routers, Computer Security, TCP/IP, Windows Server, Active Directory, iPhone Support

Education
DeVry University-online   2010 — 2014
Bachelor of Engineering (BEng), Electronic Engineering Technology

DeVry University   2010 — 2013
Bachelor's degree, E.E.T.

Technical Trades Institute   1997 — 1998
Associate's degree, E.S.T., 3.0

Jeff Barnes Jeff Barnes Miami/Fort Lauderdale Area Details
Jeff Barnes's N.E.W. Customer Service Companies, Inc Experience December 1998 - May 2002
Job Sr. Manager, Corporate Partnerships & Target Marketing at ADT
Industry Marketing and Advertising
Experience
ADT  August 2015 - Present
FPL Energy Services  September 2014 - August 2015
FPL Energy Services  August 2009 - September 2014
AccuData Integrated Marketing  February 2009 - August 2009
Cross Country Home Services  January 2007 - February 2009
Cross Country Home Services  February 2004 - January 2007
Nixon  May 2002 - February 2004
N.E.W. Customer Service Companies, Inc   December 1998 - May 2002
N.E.W. Customer Service Companies, Inc   October 1997 - December 1998
Various organizations  January 1989 - May 1997

Skills
Cross-functional Team..., Strategy, Product Management, Business Development, Product Marketing, Direct Marketing, Analytics, Business Planning, Contract Negotiation, Leadership, Management, Product Development, Team Building, Customer Retention, Segmentation, Business Acumen, Integrated Marketing, Lead Generation, New Business Development, Account Management, Process Improvement, Business Strategy, Strategic Partnerships, Business Process..., Client Services, Product Launch, Financial Services, Marketing Strategy, Database Marketing, Six Sigma, Big Data, Financial Modeling, Vendor Management, Predictive Analytics, CRM, Strategic Planning

Education
Nova Southeastern University - Huizenga School of Business
Bachelor of Science (BS)

Nextera University
Certified Six Sigma DMAIC Green Belt

George Mason University   1981 — 1986

Jill Hale Jill Hale Houston, Texas Area Details
Jill Hale's N.E.W. Customer Service Companies, Inc Experience February 2010 - Present
Job Area Sales Manager at N.E.W. Customer Service Companies, Inc
Industry Consumer Services
Experience
N.E.W. Customer Service Companies, Inc   February 2010 - Present
Eastman Kodak  September 1998 - February 2010

Skills
Management, Customer Satisfaction, Project Management, Product Marketing, Sales, Account Management, Team Building, Training, Process Improvement, Sales Operations, Strategic Planning, New Business Development, Recruiting, Marketing, Sales Management, Leadership, Microsoft Excel, Marketing Strategy, P&L, Customer Service, Cross-functional Team..., Budgets, Business Development, P&L Management, Merchandising, Profit, Income Statement, Store Management, Coaching, Microsoft Office, Employee Training, Technical Training

Education
Abilene Christian University   1993 — 1997

Jeff Lansberry Jeff Lansberry Washington D.C. Metro Area Details
Jeff Lansberry's N.E.W. Customer Service Companies, Inc Experience August 2002 - October 2007
Job Manager | Process Improvement and CSS Workforce Management
Industry Financial Services
Experience
Sage Payment Solutions  June 2010 - Present
Sage Payment Solutions  January 2008 - June 2010
N.E.W. Customer Service Companies, Inc   August 2002 - October 2007
N.E.W. Customer Service Companies, Inc   September 1999 - July 2002
N.E.W. Customer Service Companies, Inc   August 1997 - August 1999
United States Air Force  November 1992 - January 1997
The American Outfitters   June 1991 - October 1992

Skills
Business Process..., Merchant Services, Product Management, Call Centers, Customer Service, Operations Management, Payment Card Processing, Management, Account Management, Project Management, Customer Satisfaction, Team Leadership, Debit Cards, Project Planning, Electronic Payments, Security, Payment Gateways, Strategic Partnerships, Banking, Payment Systems, Leadership, Microsoft Office, Payment Industry, Social Networking, Problem Solving, Mobile Payments, Credit Cards, Payments, ACH, National Account..., Key Account Management, Retail Management, Customer Relations, ePayments, eBanking, Mobile Banking, Silverpop Engage, Survey Design, Project Coordination, SaaS, iOS, Mac OS X, Android, Cross-functional Team..., Adobe Creative Suite, Military Security...

Education
Steelton-Highspire PA   1988 — 1990
Math, Science and English, College Preparatory

Community College of the Air Force
Criminal Justice

Lillian Ortiz Lillian Ortiz Taylorsville, North Carolina Details
Lillian Ortiz's N.E.W. Customer Service Companies, Inc Experience 2013 - 2014
Job Consumer Services Professional
Industry Consumer Services
Experience
N.E.W. Customer Service Companies, Inc   2013 - 2014
Convergys  August 2012 - April 2013
RadioShack  January 2011 - June 2012
Affiliated Computer Services  May 2010 - September 2010
Professional Recovery Consultants  August 2008 - September 2009

Skills
Bilingual-English/Spanis...

Education
Alamance Community College   2006 — 2006
GED

Eva Pereyra Eva Pereyra Washington D.C. Metro Area Details
Eva Pereyra's N.E.W. Customer Service Companies, Inc Experience March 2012 - November 2012
Job Executive Assistant at Asurion
Industry Consumer Services
Experience
Asurion, formerly NEW   November 2012 - Present
N.E.W. Customer Service Companies, Inc   March 2012 - November 2012
Pfizer, Inc.   2002 - February 2012
Pfizer, Inc.   December 2000 - 2002
Skanska USA Inc.  1999 - 2000
State Farm Insurance  1995 - 1998

Skills
Human Resources, Onboarding, Employee Relations, PeopleSoft, Benefits Administration, Project Coordination, Meeting Planning, Applicant Tracking..., College Recruiting, Recruiting, Event Planning, Organizational..., Purchase Requisitions, Purchase Orders, Executive Calendar..., Organizational Charts, Expense Management, Travel Arrangements, Administrative..., Time Management

Education
Northern Virginia Community College   2008 — 2011
Present, Business Administration

Sanford-Brown College-Vienna   1999 — 2000
Diploma, Legal Office Assistant

Kristen Berg Kristen Berg Fairfax, Virginia Details
Kristen Berg's N.E.W. Customer Service Companies, Inc Experience May 2009 - December 2011
Job Graphic Designer
Industry Design
Experience
Freelance / Graphic Design Services  January 2012 - Present
Asurion  February 2012 - Present
N.E.W. Customer Service Companies, Inc   May 2009 - December 2011
George Mason Program Board   August 2010 - May 2011

Skills
Adobe Creative Suite, Illustrator, InDesign, Photoshop, Adobe Acrobat, Dreamweaver, Writing, Editing, Graphic Design, Image Manipulation, Marketing, Packaging, Graphics, Brochures, Layout, Posters, Mac, Invitations, Typography, Corporate Branding, Web Design, Advertising, Logo Design, Creative Direction, User Interface Design, Branding & Identity

Education
George Mason University   2007 — 2012
Bachelor of Fine Arts (B.F.A.), Graphic Design

Renedel Poste Renedel Poste Rapid City, South Dakota Details
Renedel Poste's N.E.W. Customer Service Companies, Inc Experience January 2011 - May 2012
Job Staffing and Recruiting Professional
Industry Staffing and Recruiting
Experience
Kelly Services  2012 - 2013
N.E.W. Customer Service Companies, Inc   January 2011 - May 2012

Education
Black Hills State University   2003 — 2009
Bachelor of Science (BS), Psychology

Terry Connor Terry Connor Greater Chicago Area Details
Terry Connor's N.E.W. Customer Service Companies, Inc Experience April 2012 - Present
Job Regional Sales Trainer at N.E.W. Customer Service Companies, Inc
Industry Professional Training & Coaching
Experience
N.E.W. Customer Service Companies, Inc   April 2012 - Present
U.S. Cellular   May 2011 - April 2012

Skills
Sales, Competitive Analysis, Training, Marketing Strategy, Direct Marketing, Marketing, Product Marketing, Customer Retention

Education
Catherine Business College   1984 — 1986
Associates Degree/Certification, Business

DePaul University
B.S., Business with Concentration in Marketing

Stephen Camulli Stephen Camulli Orlando, Florida Area Details
Stephen Camulli's N.E.W. Customer Service Companies, Inc Experience August 2002 - October 2006
Job Owner at Dependable Investment Returns
Industry Real Estate
Experience
Dependable House Buyers   June 2005 - Present
Dependable Home Sellers   June 2005 - Present
Dependable Investment Returns   June 2005 - Present
N.E.W. Customer Service Companies, Inc   August 2002 - October 2006
Sony Service Company   1977 - 2001

Education
Hofstra University   1966 — 1976
BBA, Production Manangement

Lindonna Stewart Lindonna Stewart Portland, Oregon Area Details
Lindonna Stewart's N.E.W. Customer Service Companies, Inc Experience 1996 - Present
Job Sr. Instructional Designer at N.E.W. Customer Service Companies, Inc
Industry Professional Training & Coaching
Experience
N.E.W. Customer Service Companies, Inc   1996 - Present
Christies Fashions   1993 - 1996

Skills
Customer Service, Instructional Design, Training

Education
George Mason University   1997 — 1998

Antelope Valley College   1990 — 1993

Jacob Richard Jacob Richard Little Rock, Arkansas Area Details
Jacob Richard's N.E.W. Customer Service Companies, Inc Experience August 2010 - October 2010
Job Vender Management Associate at Appraisal Nation
Industry Marketing and Advertising
Experience
Appraisal Nation  October 2012 - Present
ITT Technical Institute  2011 - 2011
N.E.W. Customer Service Companies, Inc   August 2010 - October 2010
Friendship Community Care  April 2009 - August 2010
Furniture Factory Outlet  August 2008 - April 2009

Skills
Social Media, Microsoft Office, Advertising, Public Relations, Public Speaking, Event Planning, Customer Service, Social Media Marketing, Social Networking

Education
Arkansas Tech University   2006 — 2010
BSBA, Marketing and Management

Jessica Wheeler Jessica Wheeler Washington D.C. Metro Area Details
Jessica Wheeler's N.E.W. Customer Service Companies, Inc Experience May 2009 - July 2009
Job Key Account Manager at Valpak
Industry Marketing and Advertising
Experience
Valpak of Virginia  September 2011 - Present
Apex Systems  November 2010 - August 2011
BookKeeping Express  October 2009 - March 2010
N.E.W. Customer Service Companies, Inc   May 2009 - July 2009
Student Media Group  January 2009 - May 2009

Skills
Marketing, Online Marketing, Online Advertising, Account Management, Advertising, Technical Recruiting, Direct Mail, Project Planning, Telecommunications, Microsoft Excel, Temporary Placement, Temporary Staffing, Research, Salesforce.com, Marketing Strategy

Education
East Carolina University   2006 — 2010
BSBA, Marketing

Rob Pless Rob Pless Virginia Beach, Virginia Details
Rob Pless's N.E.W. Customer Service Companies, Inc Experience 2006 - 2008
Job General Manager Sanctuary Resort; Licensed Realtor; Certified Manager of Community Associations
Industry Real Estate
Experience
Sanctuary Resort   January 2008 - Present
N.E.W. Customer Service Companies, Inc   2006 - 2008
Jo Ann Stores  January 2004 - July 2006
Total Wine & More  January 2002 - January 2004
Service Merchandise  January 1996 - January 2002
Caldor  January 1990 - January 1996
Campus Sportsware   January 1983 - January 1990
Monticello Central Schools   January 1977 - January 1983

Skills
Sales Management, Sales, Customer Service, Customer Satisfaction, Selling, Strategic Planning, Account Management, Management, Retail, Marketing, Team Building, Inventory Management, Customer Retention, Sales Operations, Marketing Strategy, Operations Management, New Business Development, Contract Negotiation, B2B, Product Management, Online Marketing, Leadership, P&L Management, Email Marketing, Competitive Analysis, P&L, Profit, Salesforce.com, Business Development, Online Advertising, CRM, Merchandising, Cross-functional Team..., Budgets, Social Media Marketing, Negotiation, Strategic Partnerships, Lead Generation, Social Networking, Product Marketing, Direct Marketing, Start-ups

Education
Fashion Institute of Technology   1971 — 1973
AA, Communication Arts

Austin Levine Austin Levine Washington D.C. Metro Area Details
Austin Levine's N.E.W. Customer Service Companies, Inc Experience December 2009 - July 2012
Job Senior Business Manager at Asurion
Industry Consumer Services
Experience
Asurion  July 2015 - Present
Asurion  July 2012 - July 2015
N.E.W. Customer Service Companies, Inc   December 2009 - July 2012
Huthwaite  March 2008 - September 2009
Huthwaite  November 2006 - March 2008
Huthwaite  January 2004 - November 2006
Huthwaite  February 2001 - January 2004

Skills
Call Center, Strategic Planning, Team Building, P&L Management, Resource Management, Customer Experience, Operations Management, Budgeting, Cost, Customer Relations, Customer Satisfaction, Change Management, Process Improvement, Program Management, Process Engineering, Vendor Management, Procurement, Planning, Cross-functional Team..., Team Leadership, Sales Management, Continuous Improvement, Coaching, Business Strategy, Problem Solving, Quality Management, Account Management, Strategic Partnerships, P&L, Purchasing, Key Account Management, Mentoring, Project Planning, Sales Operations, Budget Management, Performance Management, Performance Improvement, Business Process..., Operational Excellence, Six Sigma, Business Planning, Salesforce.com, Team Management, Vendor Relations, Business Management, Business Analysis, Metrics, People Management, Management, Outsourcing

Education
George Mason University   1993 — 1995
Accounting & Business Administration

Northern Virginia Community College   1991 — 1993
AS, Business Administartion

Dara S. Gruber Dara S. Gruber Greater Minneapolis-St. Paul Area Details
Dara S. Gruber's N.E.W. Customer Service Companies, Inc Experience May 2010 - August 2010
Job User Experience Research Intern at Honeywell
Industry Research
Experience
Honeywell  2015 - Present
Google  May 2014 - March 2015
University of Minnesota  June 2013 - May 2014
University of Minnesota  September 2012 - January 2013
Christopher Newport University  August 2009 - May 2011
Christopher Newport University  2008 - 2011
N.E.W. Customer Service Companies, Inc   May 2010 - August 2010

Skills
Leadership, Research, Data Analysis, Statistics, Customer Service, Qualitative Research, Teaching, Public Speaking, User-centered Design, Design Thinking, Collaborative Problem..., PowerPoint, Event Planning, Social Media, Social Networking, Problem Analysis, Quantitative Research, Observational Studies, Microsoft Office, Microsoft Word, Microsoft Excel, Analysis, Nonprofits, Creativity

Education
University of Minnesota-Twin Cities   2014 — 2017
Doctor of Philosophy (Ph.D.), Human Factors and Ergonomics

University of Minnesota-Twin Cities   2012 — 2014
Master of Science (M.S.), Human Factors & Ergonomics

Christopher Newport University   2007 — 2011
Bachelor of Science, Industrial Organizational Psychology; Physics

Sylmeika Cowan Sylmeika Cowan Pennington, Alabama Details
Sylmeika Cowan's N.E.W. Customer Service Companies, Inc Experience November 2011 - February 2012
Job Undergraduate Student at ICDC College
Industry Medical Practice
Experience
Home  April 2012 - Present
N.E.W. Customer Service Companies, Inc   November 2011 - February 2012
I.G.A.   August 2008 - December 2008

Skills
Internet, Cashiering, Customer Service, Microsoft Office, Cooking, Organization &...

Education
Colorado Technical University-Online   2012 — 2014
Associate of Science (A.S.), Health Services Administration

Miles College   2004 — 2007

A. Robert Jacques A. Robert Jacques Greater St. Louis Area Details
A. Robert Jacques's N.E.W. Customer Service Companies, Inc Experience March 2006 - January 2008
Job Concept Focused Graphic Designer (Print, Web, Packaging): Freelance for Hire in Branding and Marketing
Industry Graphic Design
Experience
Tripp Co. Creative   October 2012 - January 2013
Portenzo   November 2011 - May 2012
Fort Hays State University  September 2009 - January 2011
N.E.W. Customer Service Companies, Inc   March 2006 - January 2008

Skills
InDesign, Adobe Creative Suite, Dreamweaver, Graphic Design, Illustrator, Photoshop, Mac, CSS, HTML, Layout, Brochures, Packaging, Social Media, Typography, Customer Service, Wordpress, Corporate Identity, Posters, Web Design, Screen Printing, Logo Design, Flash Animation, Business Cards, WordPress, Motion Graphics

Education
Fort Hays State University   2005 — 2010
BFA, Graphic Design

Rothschilda Fils Rothschilda Fils Old Hickory, Tennessee Details
Rothschilda Fils's N.E.W. Customer Service Companies, Inc Experience January 2013 - November 2013
Job Incident Response Tech at HCA IT&S
Industry Information Technology and Services
Experience
HCA IT&S  October 2015 - Present
Parallon  April 2014 - September 2015
N.E.W. Customer Service Companies, Inc   January 2013 - November 2013
N.E.W. Customer Service Companies, Inc   October 2012 - January 2013
Healthcare Parking Systems of America/Baptist Hospital   May 2008 - September 2011
Baptist Hospital  February 2010 - July 2011
Dell  May 2005 - December 2007
Kmart Corporation  February 2003 - May 2007

Skills
answering multi-line..., Proficient in Microsoft..., filing, copying, data..., •Medical terminology,..., prioritizing and strong..., Goal-oriented..., Teamwork, Work Effectively, Work Ethic, Internet, Eye for Details, Self-driven, Learning Quickly, Statistics, Critical Thinking, Troubleshooting, Invoicing, Switchboard, Process Improvement, Telephone Skills, Sales, Customer Service, Problem Solving, Time Management, Communication, Data Entry, Cashiering, Customer Satisfaction, Interpersonal Skills, Management, Computer Proficiency

Education
Austin Peay State University
Bachelor of Science (BS), Psychology

Audrey S. Park Audrey S. Park Greater New York City Area Details
Audrey S. Park's N.E.W. Customer Service Companies, Inc Experience May 2012 - August 2012
Job Client Data Analyst at JOOR
Industry Apparel & Fashion
Experience
JOOR  September 2014 - Present
Kevin V. Thai Co.   January 2014 - August 2014
Kevin V. Thai Co.   September 2012 - December 2013
The Department of Defense Korea   August 2011 - June 2013
N.E.W. Customer Service Companies, Inc   May 2012 - August 2012
iGlobal University  July 2009 - April 2012

Skills
Fashion, Marketing, Social Networking, Public Relations, Social Media Marketing, Blogging, Customer Service, Time Management, Market Research, Management, Creative Direction, Public Speaking, Photography, SEO, Photoshop, File Management, Event Planning, Merchandising, E-commerce, Illustrator, Phone Skills, Editing, Advertising, Marketing Communications, Leadership, Data Analysis

Education
George Mason University   2010 — 2013
Bachelor of Arts, Economics/ Minor in Business

Bridgetta Parker Bridgetta Parker Woodbridge, Virginia Details
Bridgetta Parker's N.E.W. Customer Service Companies, Inc Experience August 2011 - April 2013
Job Technical Writer at Camber Corporation
Industry Writing and Editing
Experience
Camber Corporation  April 2014 - Present
Titan King Media LLC   May 2011 - January 2015
Avaya Government Solutions  May 2013 - April 2014
Asurion  April 2013 - May 2013
N.E.W. Customer Service Companies, Inc   August 2011 - April 2013
N.E.W. Customer Service Companies, Inc   May 2011 - August 2011
SICPA  October 2010 - January 2011
Strayer University  June 2010 - October 2010
College Prowler  January 2009 - June 2010
Penn State University  August 2008 - May 2010

Skills
Technical Writing, Editing, Proofreading, Writing, Social Media, Requirements Gathering, New Media, Research, Creative Writing, Quality Assurance, Team Leadership, User Acceptance Testing, Software Documentation, User Experience, Voice Acting, Script Editing, Fiction Writing, Project Coordination, Business Process..., Business Process Testing, Scrum

Education
George Mason University   2010 — 2012
Master of Arts, English - Professional Writing and Rhetoric, 3.5

Penn State University   2006 — 2010
Bachelor of Arts, English, 3.3

Potomac Senior High School   2002 — 2006
Advanced High School Diploma, Chemistry and English, 3.67

Sharifa Gomez, PHR, SHRM-CP, CHRL Sharifa Gomez, PHR, SHRM-CP, CHRL Washington D.C. Metro Area Details
Sharifa Gomez, PHR, SHRM-CP, CHRL's N.E.W. Customer Service Companies, Inc Experience November 2009 - August 2011
Job Executive Director at NOVA SHRM
Industry Human Resources
Experience
Northern Virginia Society for Human Resource Management   September 2015 - Present
Deloitte  August 2013 - September 2015
NOVA SHRM (Northern Virginia Society for Human Resource Management)   January 2014 - December 2014
NOVA SHRM (Northern Virginia Society for Human Resource Management)   January 2013 - December 2013
Deloitte  August 2011 - July 2013
N.E.W. Customer Service Companies, Inc   November 2009 - August 2011
SAIC  April 2009 - November 2009
Beeline  May 2008 - December 2008
Veracity Engineering  February 2007 - April 2008
ECX/eCom Serv Corp   May 2006 - December 2006

Skills
Employment Relations, Change Management, Talent Assessment, Organizational..., Compensation, Performance Management, Employee Relations, Benefits, Employee Benefits, Human Resources, Onboarding, Deferred Compensation, Coaching, Strategy, Talent Acquisition, Talent Management, Leadership, Sourcing, Personnel Management, Training, Strategic Planning, Conflict Resolution, Industrial Relations, Employee Training, Recruiting

Education
George Mason University   2009 — 2009

HR Mentoring Group   2009 — 2009

Seneca College of Applied Arts and Technology   2001 — 2002
Post Diploma, Human Resources Management

University of Toronto   1996 — 2001
BA, Employment Relations

Joseph Shaver Joseph Shaver Hays, Kansas Details
Joseph Shaver's N.E.W. Customer Service Companies, Inc Experience September 2007 - December 2011
Job Network Administrator, Hess Services Inc
Industry Information Technology and Services
Experience
Hess Services, Inc   March 2013 - Present
N.E.W. Customer Service Companies, Inc   September 2007 - December 2011

Skills
Customer Satisfaction, Troubleshooting, Technical Support, Process Improvement, Vendor Management, Team Building, Team Leadership, Business Analysis, Customer Experience, Management, Customer Service, Networking, Information Technology, Project Management

Education
Fort Hays State University

Hutchinson Community College

Catrina Larey Catrina Larey Laceys Spring, Alabama Details
Catrina Larey's N.E.W. Customer Service Companies, Inc Experience August 2008 - July 2010
Job Insurance & Billing
Industry Medical Practice
Experience
MedCo Services Healthcare Revenue Cycle Solutions  August 2015 - Present
Arkansas Vision Development Center   August 2013 - March 2014
MEDS  July 2013 - December 2013
Arkansas Oral & Facial Surgery Center   January 2013 - August 2013
Oral Surgery Center, Inc   August 2012 - January 2013
The Outsource Group  January 2011 - August 2012
The Outsource Group  January 2011 - September 2011
N.E.W. Customer Service Companies, Inc   August 2008 - July 2010
United Regional Health Care System  April 2004 - February 2007

Skills
Medicaid, Insurance, Customer Service, Oral & Maxillofacial..., Dental Implants, TMJ Treatment, Orthognathic Surgery, Medicaid Eligibility, Wisdom Teeth, Periodontics, Collections, Accounts Receivable, Dental Insurance, Dental Surgery, Dental Marketing, Medical Terminology, Medical Billing, Medical Records, Medical Coding, Medical/Surgical, Medical Transcription, Program Implementation, medicaid implementation, training, Quality Assurance, Human Resources, Payroll, Access, Microsoft Excel, Microsoft Word, Microsoft Office, PowerPoint, Microsoft Publisher, Committed to..., Radiology, Conducting Interviews, Billing Process, Committed to Excellence, Administrative..., Employee Benefits

Education
American Commercial College-Wichita Falls
Medical Office Specialist

Henrietta High School

Zachary Pien Zachary Pien Washington D.C. Metro Area Details
Zachary Pien's N.E.W. Customer Service Companies, Inc Experience June 2010 - July 2011
Job Senior Strategy & Operations Analyst at AOL
Industry Consumer Services
Experience
AOL  April 2013 - Present
The DC Group   March 2012 - April 2013
Booz Allen Hamilton  July 2011 - February 2012
N.E.W. Customer Service Companies, Inc   June 2010 - July 2011
Wyatt Matas Investment Bank   June 2009 - September 2009
Catholic Charities CYO  February 2006 - June 2009
Citigroup  February 2008 - May 2008
Chevy Chase Bank  May 2006 - August 2006

Skills
Data Analysis, Process Improvement, Management Consulting, Data Modeling, Data Mining, Microsoft Excel, Gap Analysis, Analytical Reasoning, Critical Thinking, Project Management, Data Analytics, Vlookup, Business Intelligence, Performance Management, Financial Reporting, Business Analysis, PowerPoint, Competitive Analysis, Analytics, Pivot Tables, Financial Analysis, comScore, Cost Benefit, Representing Data..., Business Process..., Strategic Planning, Digital Strategy, Microsoft Office, MicroStrategy Reporting, Collaborative Problem..., Interpersonal Skills, Problem Solving, Deductive Reasoning, Financial Modeling, Logical Approach, Qualitative Research, High Level Of Accuracy, Market Research, SWOT analysis, Oral Communication, Program Management, Leadership, Social Media Marketing, Analysis, Social Media, Strategy

Education
Syracuse University
Bachelor’s Degree, Finance & Entrepreneurship

City University of Hong Kong
International Finance

Jade Zaharoff Jade Zaharoff Washington D.C. Metro Area Details
Jade Zaharoff's N.E.W. Customer Service Companies, Inc Experience May 2011 - July 2011
Job Account Representative at HSP Direct
Industry Marketing and Advertising
Experience
HSP Direct  March 2015 - Present
Adventures In Missions  January 2014 - November 2014
HSP Direct  July 2012 - December 2013
Tidewater Physical Therapy, Inc.   January 2012 - June 2012
N.E.W. Customer Service Companies, Inc   May 2011 - July 2011
N.E.W. Customer Service Companies, Inc   May 2010 - July 2010

Skills
Social Media, Direct Marketing, Email Marketing, Integrated Marketing, Marketing, Event Planning, Management, Social Media Marketing, Marketing Communications, Database Marketing, Market Research, Microsoft Office, WordPress, Fundraising, Nonprofits, Direct Mail, List Brokerage, Mailing List Management, Donor Prospecting, Data Analysis, Branding & Identity, Interactive Marketing, Integrated Campaign..., Constant Contact, Social Networking

Education
Christopher Newport University   2008 — 2012
BS in Business Administration, Marketing

James Madison High School   2004 — 2008

Jeriad Gumm Jeriad Gumm Fayetteville, Arkansas Details
Jeriad Gumm's N.E.W. Customer Service Companies, Inc Experience January 2011 - August 2012
Job Human Resources Recruiter at Consumer Testing Laboratories, Inc.
Industry Human Resources
Experience
Consumer Testing Laboratories  August 2015 - Present
Penmac Staffing Services, Inc.   August 2014 - August 2015
Penmac Staffing Services, Inc.   September 2013 - August 2014
JB Hunt Transport Services, Inc.   September 2012 - September 2013
First Baptist Church of Huntsville   May 2012 - August 2012
N.E.W. Customer Service Companies, Inc   January 2011 - August 2012

Skills
Account Management, Customer Service, Microsoft Word, Management, Social Media, Graphic Design, Photoshop, Microsoft Excel, Team Building, Microsoft Office, Public Speaking, Strategic Planning, Time Management, Social Networking, Advertising, Recruiting, Troubleshooting, Adobe Creative Suite, PowerPoint, Event Planning, Customer Satisfaction, Leadership, Leadership Development, Fundraising, Public Relations, Marketing, Social Media Marketing, Organizational..., Nonprofits, Event Management, Sales, Marketing Communications, Networking, Employee Relations, Administration, Facebook, Transportation, Editing, Logistics

Education
Arkansas Tech University   2008 — 2012
Journalism - Public Relations

Huntsville High School   2004 — 2008

Charlotte Morris, Charlotte Morris, Washington, District Of Columbia Details
Charlotte Morris,'s N.E.W. Customer Service Companies, Inc Experience June 2010 - February 2012
Job Training Coordinator at Pepco Holdings, Inc.
Industry Utilities
Experience
Pepco Holdings, Inc.   March 2012 - Present
N.E.W. Customer Service Companies, Inc   June 2010 - February 2012
Cosumnes River College  June 2009 - September 2009
CS Designs  March 2004 - May 2009
Telecommunications Industry  February 1998 - May 2004

Skills
Graphic Design, Web Design, Microsoft Excel, Social Media, Project Management, Social Media Marketing, Marketing, Editing, Facebook, Marketing Communications, Customer Service, Creative Writing, Marketing Strategy, Event Planning, Event Management, Copywriting, Social Networking, Blogging

Education
Bowling Green State University
BA, Liberal Studies/Technical Communication

Michigan State University
Master of Arts (M.A.), Educational/Instructional Technology

Cerro Coso Community College
Certificate, Web Design

Cerro Coso Community College
Certificate, Online Teaching

Sruti Cheedalla Sruti Cheedalla Washington D.C. Metro Area Details
Sruti Cheedalla's N.E.W. Customer Service Companies, Inc Experience May 2010 - July 2010
Job Senior Web Developer at The Washington Post
Industry Information Technology and Services
Experience
The Washington Post  April 2015 - Present
The Washington Post  August 2011 - April 2015
Mixnet Corp   August 2010 - January 2011
N.E.W. Customer Service Companies, Inc   May 2010 - July 2010
Honors College, George Mason University   September 2009 - May 2010
SWIFT  June 2009 - July 2009
UMBC  August 2008 - December 2008
SCORE! Educational Centers  July 2007 - July 2008
University of Virginia  January 2005 - May 2007

Skills
CSS, JavaScript, XML, Java, HTML, SQL, Web Applications, Dreamweaver, XHTML, JSP, Eclipse, ASP.NET, jQuery, WordPress, VB.NET, Subversion, Windows, Web Development, Agile Methodologies, AngularJS, MongoDB, Node.js

Education
George Mason University   2009 — 2010
M.S., Information Systems

University of Virginia   2003 — 2007
BA, South Asian History

Andrew Wasinger Andrew Wasinger Appleton, Wisconsin Details
Andrew Wasinger's N.E.W. Customer Service Companies, Inc Experience October 2006 - March 2012
Job
Industry Information Technology and Services
Experience
SII Investments  August 2012 - Present
West Corporation  April 2012 - August 2012
N.E.W. Customer Service Companies, Inc   October 2006 - March 2012

Skills
Customer Service, Microsoft Office, Microsoft Excel, Outlook, PowerPoint, Microsoft Word, Call Centers, Sales, Troubleshooting, Access, Customer Satisfaction, Photoshop, Leadership, Strategic Planning, Teamwork

Education
Northwest Kansas Technical College   2003 — 2004
Technical Degree, Computer Graphics

Art Institute of Colorado

Christa Griffin Christa Griffin Port Crane, New York Details
Christa Griffin's N.E.W. Customer Service Companies, Inc Experience February 2007 - June 2007
Job Contracts Administrator Assistant at Bae Systems
Industry Electrical/Electronic Manufacturing
Experience
BAE Systems  July 2014 - Present
Johnson Outdoors  September 2011 - July 2014
Willow Run Foods, Inc.   August 2007 - September 2011
N.E.W. Customer Service Companies, Inc   February 2007 - June 2007
United States Air Force  October 1994 - April 2005

Education
Okaloosa Walton College   2005 — 2007
Associate of Arts (A.A.), English Language and Literature/Letters

Broome Community College
Accounting

Cody Mallory Cody Mallory Great Falls, Montana Details
Cody Mallory's N.E.W. Customer Service Companies, Inc Experience September 2009 - December 2010
Job Tier 2 NOC Technician at Vision Net, Inc.
Industry Telecommunications
Experience
Vision Net, Inc.   September 2012 - Present
Vision Net, Inc.   December 2010 - August 2012
N.E.W. Customer Service Companies, Inc   September 2009 - December 2010

Skills
Time Management, Phone Etiquette, Multi-tasked, Business Minded, Cisco Security, Cisco VPN, Cable Networks, Router Configuration, Routing Protocols, Linux, Microsoft Servers, Microsoft Office, Network Design, Hardware, Cisco IOS, Network Engineering, Troubleshooting, Telecommunications, Cisco Technologies, Networking

Education
Montana State University-Great Falls College of Technology   2009 — 2012
Associate of Science (A.S.), Network and System Administration/Administrator

Jaime Brown Jaime Brown Greater Denver Area Details
Jaime Brown's N.E.W. Customer Service Companies, Inc Experience October 2009 - April 2012
Job Information Networking and Telecommunications
Industry Computer Networking
Experience
N.E.W. Customer Service Companies, Inc   October 2009 - April 2012
Quest Diagnostics  January 2006 - February 2009

Skills
Networking, Linux, Ubuntu, VMware, Windows System..., Router Configuration, Troubleshooting, Computer Hardware, Team Leadership, Technical Support, IOS Firewall, Adobe Creative Suite, Mac OS, Software Installation, Computer Network..., CCNA, Project Planning, IPv6, Internet Security

Education
Fort Hays State University   2010 — 2014
Bachelor's Degree, Internetworking and Telecommunications Computer Science

Antonio Ho-Yen Antonio Ho-Yen Charlotte, North Carolina Details
Antonio Ho-Yen's N.E.W. Customer Service Companies, Inc Experience March 2007 - July 2008
Job Experienced Technical Support Analyst
Industry Computer & Network Security
Experience
Just For You Barber Academy   January 2013 - Present
TeleTech  November 2013 - April 2014
NexxLinx  October 2011 - January 2012
Sentara Healthcare  January 2011 - August 2011
Convergys  August 2008 - May 2010
N.E.W. Customer Service Companies, Inc   March 2007 - July 2008

Skills
Computer Diagnostics..., Microsoft Office 2003, Microsoft Office 2007, Citrix based..., Apache 2.0, Avaya IP Softphone, vmware, FTP software, JScript, ASP.NET, Joomla, Intuit Quickbooks, Intuit Turbotax, Intuit Quicken, Fedex Shipmanager..., FL studio, Logic Pro, Adobe Audition, Adobe Photoshop, Paint.net photoshop..., Propellerheads Reason, NI Maschine, Apple Garageband

Education
Coastal Carolina Community College   2006 — 2009
Associate of Science (A.S.), Web Technologies, 3.0

R. Janay Campbell R. Janay Campbell Greater Atlanta Area Details
R. Janay Campbell's N.E.W. Customer Service Companies, Inc Experience August 2011 - November 2013
Job Customer Support/Client Care at Teleflora
Industry Financial Services
Experience
Teleflora  February 2014 - Present
ABC Financial Services  January 2014 - January 2014
N.E.W. Customer Service Companies, Inc   August 2011 - November 2013
Dalamoi   2007 - 2011
Terminix Triad  April 2002 - June 2007

Skills
Administrative..., Customer Service, Business, Microsoft Excel, Bookkeeping, PowerPoint, Office Management, Microsoft Office, Customer Satisfaction, Sales, Microsoft Word, Telephone Skills, Process Improvement, Social Networking, Strategic Planning, Accounts Receivable, Accounts Payable, Problem Solving, Program Management, Data Center, Invoicing, Access, Administrative..., Leadership, Management, Quality Auditing, Twitter, Windows, Writing, YouTube, Yoga, Youth Work

Education
ITT Technical Institute-Tampa   2004 — 2006
Associate's Degree, Computer Systems Networking and Telecommunications

DeVry University-Georgia   2002 — 2004
Associate's Degree, Business Administration and Management, General

Stone mountain   1998 — 2001
High School

Elizabeth Rowan Elizabeth Rowan Washington D.C. Metro Area Details
Elizabeth Rowan's N.E.W. Customer Service Companies, Inc Experience May 2009 - August 2009
Job Senior Marketing Manager, National Partnerships at EverFi
Industry Marketing and Advertising
Experience
EverFi  March 2015 - Present
Baker Tilly Virchow Krause, LLP  June 2012 - March 2015
Robert H. Smith School of Business  August 2010 - June 2012
University of Maryland, College Park  March 2009 - April 2010
Washington Hilton and Capital Hilton   December 2009 - January 2010
N.E.W. Customer Service Companies, Inc   May 2009 - August 2009
American Resort Development Association  August 2006 - August 2008

Skills
Marketing Strategy, Marketing, Marketing Event Planning, Advertising, Strategy, Management, Market Research, Marketing Communications, Competitive Analysis, Social Media, Brand Management, Integrated Marketing, Event Planning, Email Marketing, Social Media Marketing, Marketing Research, Analytics, Digital Marketing, Direct Marketing, Marketing Management

Education
University of Maryland - Robert H. Smith School of Business   2008 — 2010
MBA, Marketing

Bucknell University   2001 — 2005
BS, Business Administration

Emily Moonan Emily Moonan Greensboro/Winston-Salem, North Carolina Area Details
Emily Moonan's N.E.W. Customer Service Companies, Inc Experience May 2012 - July 2012
Job MBA Student at Elon University's Love School of Business
Industry Marketing and Advertising
Experience
Bolthouse Farms  August 2013 - July 2015
Coach  November 2010 - December 2014
Starbucks  May 2008 - January 2013
N.E.W. Customer Service Companies, Inc   May 2012 - July 2012
VT Knowledge Works   January 2012 - May 2012
Tim Africa Aid Ghana   July 2011 - August 2011

Skills
Retail, Retail Sales, Customer Service, Loss Prevention, Sales, Time Management, Marketing, Microsoft Word, Management, Marketing Research, Human Resources, Sales Operations, Leadership, Microsoft Office, Social Media, PowerPoint, Microsoft Excel, Public Speaking, Social Networking

Education
Elon University - Martha and Spencer Love School of Business   2015 — 2017
Master of Business Administration (M.B.A.), Marketing

Virginia Polytechnic Institute and State University   2009 — 2013
Bachelor’s Degree, Marketing Management, 3.4

George C. Marshall High School   2005 — 2009

Frank Ferrara Frank Ferrara Washington D.C. Metro Area Details
Frank Ferrara's N.E.W. Customer Service Companies, Inc Experience October 2005 - January 2009
Job Business & Marketing Executive and Professor
Industry Consumer Services
Experience
Northern Virginia Community College  January 2008 - Present
ROI Associates   December 1999 - Present
N.E.W. Customer Service Companies, Inc   October 2005 - January 2009
Assurant Solutions  December 2000 - October 2005
Circuit City  1983 - 1992

Skills
Strategic Planning, Executive Management, New Business Development, Strategic Partnerships, Competitive Analysis, Market Research, Product Development, Cross-functional Team..., E-commerce, Start-ups, Sales Management, Customer Experience, Analytics, Business Development, Strategic Thinking, Strategy, Marketing Strategy, Business Strategy, Management, Management Consulting, Leadership, Retail, Marketing, Leadership Development, Marketing Communications, Sales Operations, Team Building, Training, CRM, Coaching, Sales, Analysis, Entrepreneurship, Business Planning, Forecasting, Program Management, Team Leadership, Operations Management, Product Management, Budgets, Change Management, Data Analysis, P&L Management, Process Improvement, Vendor Management, Business Process..., Pricing, Account Management, Team Management, Business Analysis

Education
American University - Kogod School of Business   1985 — 1989
Business

Hood College   1992 — 1995
MBA

Northcentral University   2012 — 2017
Doctor of Philosophy (Ph.D.)

Maria Di Bartolomeo Maria Di Bartolomeo Toronto, Canada Area Details
Maria Di Bartolomeo's N.E.W. Customer Service Companies, Inc Experience September 2011 - April 2013
Job CoFounder VP Sales & Marketing
Industry Information Technology and Services
Experience
Premiere Suite Warranty & Services Inc.   April 2014 - Present
Medisys  March 2013 - December 2014
N.E.W. Customer Service Companies, Inc   September 2011 - April 2013
Q4 Web Systems  January 2011 - August 2011
Studentawards.com   March 2009 - September 2009
Marketwire  June 2006 - March 2009
Pareto Corporation  March 2004 - June 2006
Group Telecom  2000 - 2003
Cannect Communications / AT&T   1998 - 2000
ACC Telenterprises   1994 - 1998

Skills
Strategic Planning, Social Media, Business Development, New Business Development, Digital Marketing, SEO, CRM, Digital Strategy, Sales, Online Advertising, Email Marketing, Account Management, Management, Lead Generation, Strategic Partnerships, Program Management, Customer Service, Marketing Communications, Product Development, Marketing, Marketing Strategy, Online Marketing

Education
Fanshawe College   1993 — 1995

Humber College   1992 — 1993
Design

Kevin Mak Kevin Mak Vancouver, Canada Area Details
Kevin Mak's N.E.W. Customer Service Companies, Inc Experience October 2012 - January 2013
Job Art Director at Thinkingbox
Industry Design
Experience
Thinkingbox  January 2014 - Present
Kevin Mak Design   January 2006 - Present
Thinkingbox  February 2013 - January 2014
N.E.W. Customer Service Companies, Inc   October 2012 - January 2013
Tiipz   June 2011 - December 2012
Definium Design   2006 - December 2012
Instructor at IAM Training   June 2006 - October 2010

Skills
Illustration, Typography, Art Direction, Graphic Design, Interaction Design, Corporate Identity, Communication Design, Layout, Web Design, Concept Development, User Interface Design, User Experience, Logo Design, Visual Communication, Information Architecture, User Experience Design, Mobile Applications, Wireframes, Graphics, Experience Design, Usability, Information Design, User Interface, Mobile Design, Branding & Identity, Interactive Advertising, User-centered Design

Education
Emily Carr University of Art and Design   2003 — 2006
BDes, Communication Design

Kwantlen University College   2002 — 2003
Certificate in Interdisciplinary Design Studies, Interdisciplinary Design Studies

Capilano College University   1998 — 2001
Diploma in Studio Art, Studio Art

shwetha siddavanahalli shwetha siddavanahalli Austin, Texas Area Details
shwetha siddavanahalli's N.E.W. Customer Service Companies, Inc Experience September 2011 - December 2012
Job IVR Consulatant at General Motors
Industry Information Technology and Services
Experience
General Motors  September 2015 - Present
MetLife  June 2014 - February 2015
Wells Fargo  November 2013 - May 2014
N.E.W. Customer Service Companies, Inc   September 2011 - December 2012
Express Scripts  October 2010 - June 2011
UBS Wealth Management  December 2009 - September 2010

Skills
Speech Recognition, Genesys, Avaya, IVR, VXML, SDLC, ASR, VUI Design, TTS, GRXML, CCXML, CTI, Nuance, Contact Centers, Call Centers, Tomcat, Avaya Technologies, Unix

Education
California State University, Fresno   2006 — 2008
Master of Science (MS), Computer Science

Jawaharlal Nehru Technological University   2001 — 2005
Computer Science, Bachelors of Computer Science

Naga Rajesh Mandava Naga Rajesh Mandava Baltimore, Maryland Area Details
Naga Rajesh Mandava's N.E.W. Customer Service Companies, Inc Experience November 2011 - February 2012
Job Pega Consultant at CareFirst BlueCross BlueShield
Industry Information Technology and Services
Experience
CareFirst BlueCross BlueShield  April 2014 - Present
American Express  January 2013 - February 2014
CSC  February 2012 - January 2013
N.E.W. Customer Service Companies, Inc   November 2011 - February 2012
CSC  June 2010 - October 2011
Chartis Insurance  June 2009 - May 2010
Citi Cards  October 2007 - April 2009

Skills
Pega PRPC, SOA, Java, Business Process Design, SDLC, Requirements Gathering, Agile Methodologies, Requirements Analysis, SQL, Java Enterprise Edition, Websphere, Oracle, DB2, Web Services, SOAP, Weblogic, PL/SQL, JSP, JavaScript, Core Java, HTML, Pegasystems PRPC, User Acceptance Testing, PRPC, Servlets, DB2/SQL, Oracle SQL, Software Project..., Enterprise Architecture, .NET, Struts, XML, Microsoft SQL Server, Business Process..., WebLogic, WebSphere

Education
Governors State University   2006 — 2007
Master's degree, Computer Science

Western Kentucky University   2005 — 2006
Master's degree, Computer Science

Madras University   2000 — 2004
B.E, ECE

Srinivasa Public School   1988 — 1998

Aaron Vance Aaron Vance Washington D.C. Metro Area Details
Aaron Vance's N.E.W. Customer Service Companies, Inc Experience January 2012 - March 2013
Job Chief Revenue Officer at Gravy
Industry Internet
Experience
Gravy - Local Insights & Context Platform   April 2013 - Present
N.E.W. Customer Service Companies, Inc   January 2012 - March 2013
N.E.W. Customer Service Companies, Inc   April 2010 - April 2012
Creative Development, LLC   January 2004 - April 2012
AOL, LLC  October 2009 - April 2010
AOL  November 2006 - October 2009
AOL, LLC  July 1998 - October 2006
America Online, Inc  January 2002 - March 2005
America Online, Inc  August 2000 - January 2002
Brawn of California   1996 - 1998

Skills
Executive Management, P&L responsibility, P&L Management, International..., International Business, International Sales, International Management, Strategic Planning, Strategic Thinking, Internet Strategy, Change Management, Account Management, Business Strategy, People Management, Business Analysis, Competitive Analysis, Data Analysis, Marketing Strategy, Market Research, Market Analysis, China Business..., Developing New Markets, Operational Planning, Leading Large Teams, Contract Negotiation, Pricing Negotiations, Product Development, Product Management, Production Planning, Multi-channel Retail, Direct Marketing, Online Marketing, Due Diligence, Sales Process, Sales Management, Client Acquisition, Client Relationship..., Client Services, Closing Deals, Structuring Deals, E-commerce Solutions, Online Advertising, Negotiation, CRM, E-commerce, Customer Acquisition, Business Development, Strategic Partnerships, Management, Forecasting

Education
Pacific Lutheran University   1990 — 1995
Bachelor's degree

Pacific Lutheran University - School of Business   1990 — 1995
BBA

Pacific Lutheran University - School of Business   1990 — 1995
Bachelor's degree

Copenhagen Business School   1993 — 1993
BBA

Jessica Chastain Jessica Chastain Klamath Falls, Oregon Details
Jessica Chastain's N.E.W. Customer Service Companies, Inc Experience July 2008 - July 2011
Job Systems Analyst at Klamath County
Industry Information Technology and Services
Experience
Klamath County   September 2013 - Present
Fiserv  July 2011 - August 2013
N.E.W. Customer Service Companies, Inc   July 2008 - July 2011
Diamond Home Improvement   June 2006 - July 2008
Clear Choice Health Plans  June 2005 - June 2006
JELD-WEN, inc  March 1999 - June 2004

Skills
Process Improvement, SharePoint, Testing, Software Documentation, Business Process, Technical Support, Windows 7, Change Management, SQL, Databases, Systems Analysis

Education
Oregon Institute of Technology   1995 — 2000
BS, Accounting; Management Information Systems

Golden Gate University
MBA, Concentration on Computer Information Systems

mazama high school

Venkata Sanath Muppalla Venkata Sanath Muppalla San Francisco Bay Area Details
Venkata Sanath Muppalla's N.E.W. Customer Service Companies, Inc Experience June 2010 - September 2012
Job Senior Software Engineer at The Washington Post
Industry Higher Education
Experience
The Washington Post  July 2012 - Present
N.E.W. Customer Service Companies, Inc   June 2010 - September 2012
George Mason University  January 2009 - June 2010
SWIFT  June 2009 - August 2009
Cognizant Technology Solutions  November 2007 - July 2008

Skills
Java, Struts, Spring, PL/SQL, JDBC, Hibernate, J2EE Architecture, MongoDB, Hadoop, MapReduce, Apache Pig, Hive, EJB, JMS, Flex, SQL, Oracle, Agile Methodologies, Core Java, SOAP, Web Services, Java Enterprise Edition, JSP, XML, Subversion, Servlets

Education
George Mason University   2008 — 2010
Master of Science, Computer Science

Jawaharlal Nehru Technological University   2003 — 2007
Bachelor Of Technology, Computer Science and Engineering

Joseph Spurlock Joseph Spurlock Greater Seattle Area Details
Joseph Spurlock's N.E.W. Customer Service Companies, Inc Experience August 2004 - September 2009
Job
Industry Consumer Services
Experience
Xerox  October 2010 - Present
N.E.W. Customer Service Companies, Inc   August 2004 - September 2009
The Faneuil Group  2003 - 2004
iSKY  1999 - 2002

Skills
Cross-functional Team..., Call Center, Strategic Planning, Process Improvement, Leadership, Management, Budgets, Call Centers, Recruiting, Team Leadership, Business Strategy, Coaching, Sales, Employee Relations, Human Resources, Leadership Development

Education
Oregon Institute of Technology   2006 — 2010
Bachelor

American InterContinental University   2002 — 2005
Bachelor

Terry Sartin, SPHR Terry Sartin, SPHR Greater Memphis Area Details
Terry Sartin, SPHR's N.E.W. Customer Service Companies, Inc Experience October 2007 - March 2011
Job Human Resources/Talent Acquisition professional seenking next opportunity.
Industry Human Resources
Experience
Methodist Le Bonheur Healthcare  June 2015 - July 2015
Express Scripts  September 2013 - December 2013
Farmers Insurance  January 2013 - May 2013
St. Jude Children's Research Hospital   September 2012 - November 2012
DENSO Manufacturing Arkansas  January 2012 - March 2012
N.E.W. Customer Service Companies, Inc   October 2007 - March 2011
Tandem Staffing  April 2006 - October 2007
Randstad  1999 - 2006

Skills
SPHR, Talent Acquisition, Recruiting, Employee Relations, Onboarding, Applicant Tracking..., Human Resources, Talent Management, Temporary Placement, Benefits Administration, Performance Management, College Recruiting, Technical Recruiting, Workforce Planning, New Hire Orientations, Employee Benefits, FMLA, Policy, Strategic Planning, Personnel Management, Personal Development, Organizational Behavior, Training Delivery, Training Facilitation, Succession Planning, Leadership, Interviews, Deferred Compensation, HR Policies, Training, Management, Team Building, Hiring, HRIS, Sourcing, Coaching, Organizational..., Leadership Development, Customer Service, Employee Training, Screening, Employee Engagement, Internet Recruiting, Career Development, Temporary Staffing

Education
Belhaven University   2001 — 2013
Bachelor of Science (B.S.), Management, Magna Cum Laude

Subrah Agastya Subrah Agastya Princeton, New Jersey Details
Subrah Agastya's N.E.W. Customer Service Companies, Inc Experience April 2012 - December 2012
Job Lead System Architect at Covance
Industry Information Technology and Services
Experience
Covance  August 2015 - Present
Telerx  November 2014 - August 2015
Vantiv  March 2014 - October 2014
USDA  November 2013 - March 2014
BNY Mellon  April 2013 - October 2013
Bank of America  December 2012 - April 2013
N.E.W. Customer Service Companies, Inc   April 2012 - December 2012
Celgene  March 2010 - April 2012
Unify Solutions  December 2007 - May 2010
Cognizant Technology Solutions  February 2002 - November 2007

Skills
Pega PRPC, Core Java, Pharmaceuticals, CPMHC, Weblogic, oracle, Oracle Discoverer, OFA, Informatica, BI, SDLC, Agile, JavaScript, HTML, CPM

Education
Pega Systems   2011 — 2011
CSSA

Acharya Nagarjuna Vishwavidhyalayamu   2003 — 2005
Master of Technology (MTech), Computer Science and Engineering, Distinction

Acharya Nagarjuna University   1999 — 2001
MSc, Computer Science, Distinction

Acharya Nagarjuna Vishwavidhyalayamu   1996 — 1999
BSc, Computer Science

Michael Zarember Michael Zarember Greater New York City Area Details
Michael Zarember's N.E.W. Customer Service Companies, Inc Experience February 2000 - December 2009
Job Principal at Blue Oyster Consulting
Industry Insurance
Experience
Blue Oyster Consulting   June 2013 - Present
Kerper and Bowron LLC   June 2012 - June 2013
SWaN Investors   February 2011 - June 2012
Blue Oyster Consulting   January 2010 - January 2011
N.E.W. Customer Service Companies, Inc   February 2000 - December 2009
AIG  1997 - 2000

Skills
Risk Management, Business Analysis, Financial Modeling, Actuarial Science, Business Strategy, Insurance, Reinsurance, Strategic Planning, Mergers, Financial Analysis, Analytics, Customer Service, Forecasting, Process Improvement, Mergers & Acquisitions, Executive Management, Analysis, Financial Risk, Due Diligence, Cross-functional Team..., Pricing, Strategy

Education
Cornell University   1985 — 1989

Hemalatha Yanamadala, PMP Hemalatha Yanamadala, PMP Washington D.C. Metro Area Details
Hemalatha Yanamadala, PMP's N.E.W. Customer Service Companies, Inc Experience October 2012 - January 2013
Job Technical Project Manager at Asurion
Industry Computer Software
Experience
Asurion (formerly NEW)   February 2013 - Present
N.E.W. Customer Service Companies, Inc   October 2012 - January 2013
GCE  January 2008 - September 2012
GCE  October 2006 - January 2008
GCE  January 2005 - October 2006
GCE  December 2002 - January 2005
GCE  January 2001 - December 2002

Skills
Requirements Analysis, SDLC, Project Management, SQL, Software Project..., Enterprise Architecture, Business Analysis, Integration, Java Enterprise Edition, UML, Software Development, Web Services, Oracle, Requirements Gathering, Agile Methodologies, SOA, PMP, Agile Project Management, PL/SQL, SharePoint, Software Engineering

Education
George Mason University   2000 — 2001
Masters, Information Systems

Greg Mellstrom Greg Mellstrom Santa Barbara, California Area Details
Greg Mellstrom's N.E.W. Customer Service Companies, Inc Experience 2010 - December 2011
Job Senior Management, Consulting, Underwriting, Pricing
Industry Insurance
Experience
Neovia Integrated Insurance Services  2012 - 2014
HealthTrust Purchasing Group  2012 - 2012
N.E.W. Customer Service Companies, Inc   2010 - December 2011
Magellan Health Services, Inc.   2002 - 2010
United Healthcare  2000 - 2002
Radix Health Connection, LLC   1999 - 2000
NYLCARE HEALTH PLANS OF THE MID-ATLANTIC  1995 - 1998

Skills
Pricing, Health Insurance, Managed Care, Strategic Planning, Process Improvement, Employee Benefits, Insurance, Team Mentoring, Consulting, Medicare, Budgets, CRM, Cross-functional Team..., Executive Management, Financial Analysis, Forecasting, Leadership, Management, Medicaid, PPO, Strategy, Team Building, Vendor Management, Account Management

Education
Carleton College
BA, Economics, Math

Paul Shangold Paul Shangold Greater New York City Area Details
Paul Shangold's N.E.W. Customer Service Companies, Inc Experience 2002 - December 2010
Job Sr. Director, Pricing at Asurion
Industry Financial Services
Experience
Asurion  2002 - Present
NEW  2002 - Present
N.E.W.   2002 - December 2010
N.E.W. Customer Service Companies, Inc   2002 - December 2010
insurance services office  1987 - 2002

Skills
Insurance, Pricing, Risk Management, Financial Modeling, Training, Product Development, Business Analysis, Product Management, Business Strategy, Cross-functional Team..., Strategic Planning, Coaching, Competitive Analysis, Strategy, Account Management, Program Management, Forecasting, Team Building, Operations Management, Process Improvement, Vendor Management, Business Development

Education
State University of New York at Binghamton   1984 — 1987
Bachelor of Arts (B.A.), Mathematics

Pum Pavarolarvidya Pum Pavarolarvidya Washington D.C. Metro Area Details
Pum Pavarolarvidya's N.E.W. Customer Service Companies, Inc Experience March 2011 - Present
Job UI Web Designer at N.E.W. Customer Service Companies, Inc
Industry Internet
Experience
N.E.W. Customer Service Companies, Inc   March 2011 - Present
Arrow International, Inc.   January 2011 - March 2011
Arrow International, Inc.   May 2006 - January 2011
AmeriMark  2004 - 2006
Flower Concept (flowerconcept.com)   August 2002 - March 2004

Skills
Web Project Management, Web Design, Adaptive/Responsive Web..., SEO, Email Marketing, Wordpress, E-commerce, CSS, HTML, Web Development, jQuery, PHP, Marketing Communications, Web Analytics, Google Analytics, User Experience, Usability, Information Architecture, Brand Development, Google Adwords, WordPress

Education
Cleveland Institute of Art   2000 — 2002
BFA, Photography

Case Western Reserve University   1994 — 1998
B.S., Computer Science

Ahmad Zaghal Ahmad Zaghal Washington D.C. Metro Area Details
Ahmad Zaghal's N.E.W. Customer Service Companies, Inc Experience January 2010 - May 2014
Job Senior Accountant at Cvent
Industry Consumer Electronics
Experience
Cvent  May 2014 - Present
N.E.W. Customer Service Companies, Inc   January 2010 - May 2014
Sunrise Senior Living  March 2007 - January 2010

Skills
Financial Reporting, General Ledger, Sarbanes-Oxley Act, GAAP, Financial Accounting, Variance Analysis, Accounting, Account Reconciliation, Internal Controls, Accounts Payable, Financial Analysis, Auditing, QuickBooks, Accounts Receivable, SEC filings, Financial Statements, PeopleSoft, Finance, Forecasting, Journal Entries

Education
Elon University   1996 — 2001

Lori Beard Lori Beard Greater Denver Area Details
Lori Beard's N.E.W. Customer Service Companies, Inc Experience August 2011 - Present
Job Forward Planning Manager at Asurion
Industry Telecommunications
Experience
N.E.W. Customer Service Companies, Inc   August 2011 - Present
DIRECTV  November 2007 - August 2011
DIRECTV  2005 - 2007
DIRECTV  1997 - 2007

Skills
Call Center, Vendor Management, Customer Satisfaction, Satellite, Process Improvement

Education
Boise State University

Yousuf Hatami Yousuf Hatami Washington D.C. Metro Area Details
Yousuf Hatami's N.E.W. Customer Service Companies, Inc Experience November 1997 - January 1999
Job Systems Engineer at Cisco Systems
Industry Computer Networking
Experience
Cisco Systems  February 2012 - Present
AMERICAN SYSTEMS  March 2011 - February 2012
K12  November 2006 - March 2011
Verizon Avenue  1999 - 2006
N.E.W. Customer Service Companies, Inc   November 1997 - January 1999

Skills
Vendor Management, Data Center, Cisco Technologies, VMware, Network Engineering, Network Architecture, Routers, OSPF, Integration, Routing, Network Security, TCP/IP, Visio, Troubleshooting, VoIP, Virtualization, VPN, Firewalls, Cloud Computing, Switches, Cisco UCS, BGP, Security, Networking, IP, Network Design, Storage

Education
George Mason University

Sandy Leathers Sandy Leathers Medford, Oregon Area Details
Sandy Leathers's N.E.W. Customer Service Companies, Inc Experience March 2004 - January 2010
Job Performance Development Manager at Asurion
Industry Consumer Services
Experience
Asurion  January 2010 - Present
National Electronics Warranty  March 2004 - January 2010
N.E.W. Customer Service Companies, Inc   March 2004 - January 2010

Skills
Leadership, Performance Improvement, Performance Management, Call Centers, Coaching, Employee Relations, Training, Recruiting, Onboarding, Customer Experience, Employee Engagement, Customer Satisfaction, Benefits Administration, Human Resources, HRIS

Education
Humboldt State University   1975 — 1979
Bachelor of Science (BSc), Geology/Earth Science, General

Carrie Ellyn Fisher Carrie Ellyn Fisher Reston, Virginia Details
Carrie Ellyn Fisher's N.E.W. Customer Service Companies, Inc Experience 1996 - 2008
Job Art Director/Consultant
Industry Graphic Design
Experience
(self-employed)   January 2012 - Present
Self employed  January 2012 - Present
Armstrong Elementary School  2014 - April 2014
NEW Customer Service Companies, LLC   September 2008 - November 2011
N.E.W. Customer Service Companies, Inc   1996 - 2008
Advanstar Communications  April 1986 - October 1996

Skills
Adobe Creative Suite, Packaging, Advertising, Graphic Design, Brochures, Digital Photography, Illustrator, Email Marketing, Photography, Photoshop, Flash, B2B, Posters, User Experience, Marketing, User Interface Design, Interaction Design, Logo Design, Corporate Branding, Online Advertising, WordPress, Concept Development, SEO, Art Direction, Copywriting, Layout, Corporate Identity, Retail, Newsletters, Online Marketing, Digital Marketing, Typography, Dreamweaver, Magazines, Creative Direction, Brand Development, Web Design, InDesign, Direct Mail, Illustration, Mac, Graphics

Education
The University of Akron   1980 — 1982
Bachelor of Arts, Graphic Design (with an emphasis on Fine Arts)

Cuyahoga Community College
Graphic design / fine arts

Somonak Kao Somonak Kao Reston, Virginia Details
Somonak Kao's N.E.W. Customer Service Companies, Inc Experience April 2012 - March 2013
Job UI Developer
Industry Computer Games
Experience
CollegeBoard  November 2013 - Present
Insert Coin Studios   November 2010 - Present
AOL  March 2013 - June 2013
N.E.W. Customer Service Companies, Inc   April 2012 - March 2013
Songs of Higher Learning   December 2011 - April 2012
TISTA Science and Technology Corporation  December 2010 - October 2011
1024Studios   September 2008 - December 2008

Skills
C++, C#, HTML + CSS, PHP, ActionScript, XML, Lua, JavaScript, jQuery, Mootools, CFML, ColdFusion, MXML, Flex, Photoshop, Illustrator, Adobe Audition, Visual Studio, Usability Design, vBulletin, DirectX, OpenGL, Wordpress, XAMPP, Tortoise SVN, Git, Windows, Ubuntu, Mac OS X, Concrete5, HTML, Web Design, Java, Web Development

Education
Full Sail University   2008 — 2010
Computer Science, Web Design and Development

Full Sail University   2005 — 2008
Computer Science, Game Design and Development

Sharon Conger, CAPM Sharon Conger, CAPM Washington D.C. Metro Area Details
Sharon Conger, CAPM's N.E.W. Customer Service Companies, Inc Experience July 2011 - June 2013
Job Senior Business Analyst at ATPCO
Industry Public Safety
Experience
ATPCO  June 2013 - Present
N.E.W. Customer Service Companies, Inc   July 2011 - June 2013
Cyquent, Inc.   September 2010 - February 2011
Northrop Grumman  January 2001 - September 2010
Stanislaus County Emergency Dispatch   January 1993 - January 2001
Olin Interconnect   January 1989 - January 1993

Skills
Analysis, Software Design, Volunteer Coordination, Software Engineering, Software Project..., Problem Solving, Event Planning, User Acceptance Testing, User-centered Design, Non-profit Experience, Requirements Gathering, Technical Writing, Technical Training, Systems Analysis, Project Coordination, Data Analysis, Data Cleaning, Testing, SQL, Volunteer Management, Integration, Requirements Analysis, SharePoint

Education
California State University-Stanislaus   1987 — 1989
BS, Computer Science

Denise Sebastian-Halstead Denise Sebastian-Halstead Klamath Falls, Oregon Details
Denise Sebastian-Halstead's N.E.W. Customer Service Companies, Inc Experience April 2003 - September 2005
Job Application Designer/Integrator at Sky Lakes Medical Center
Industry Health, Wellness and Fitness
Experience
Sky Lakes Medical Center  September 2005 - Present
Oregon Institute of Technology  June 2001 - December 2009
N.E.W. Customer Service Companies, Inc   April 2003 - September 2005

Skills
Healthcare, Healthcare Information..., Meditech, EHR, Hospitals, CPOE, Healthcare Industry, EMR, HIPAA, PACS, Inpatient, Healthcare Management, Patient Safety, Health Information..., HL7, Informatics, Epic Systems, Integration, SQL Report Writing, Database Design, Relational Databases, Managing Database, Microsoft Office, Kronos WFC, Kronos Timekeeping, Hospital Information..., Holter Monitor, VB.NET, C#, Web Development, Application Architecture, Team Leadership, Adult Education, Allscripts, NextGen, Databases

Education
Capella University   2004 — 2008
Post Secondary and Adult Education

Regis University   2001 — 2003
Master of Science (MS), Computer/Information Technology Administration and Management

Oregon Institute of Technology   1997 — 2001
Bachelor of Science (BS), Managing Information Systems

Lisa Dullebawn Lisa Dullebawn Harrisburg, Pennsylvania Area Details
Lisa Dullebawn's N.E.W. Customer Service Companies, Inc Experience January 2013 - Present
Job CCR at N.E.W. Customer Service Companies, Inc
Industry Information Technology and Services
Experience
N.E.W. Customer Service Companies, Inc   January 2013 - Present
PA Chamber   2004 - 2008
PCI Insurance, Inc.   2004 - 2008
Pennsylvania Chamber of Business & Industry   2004 - 2008
Hershey Foods  May 2002 - March 2004
Dauphin County  2001 - 2002
Armstrong  1998 - 2001

Skills
Help Desk Support, Active Directory, Microsoft SQL Server, Windows XP, Windows 7, Linux, Technical Support, Laptops, Microsoft Exchange, Windows Server, Servers, Software Installation, Computer Hardware, Printers

Education
Penn Foster   2006 — 2008
n/a, Veterinary/Animal Health Technology/Technician and Veterinary Assistant

Central Penn College   1992 — 1994
AS

Cynthia Cook Robertson Cynthia Cook Robertson Washington D.C. Metro Area Details
Cynthia Cook Robertson's N.E.W. Customer Service Companies, Inc Experience November 2003 - March 2004
Job Senior Associate at Pillsbury Winthrop Shaw Pittman
Industry Law Practice
Experience
Pillsbury Winthrop Shaw Pittman  January 2009 - Present
Pillsbury Winthrop Shaw Pittman  May 2007 - August 2007
U.S. Attorney - Boston   September 2006 - December 2006
U.S. Attorney - Washington, DC   June 2006 - September 2006
Princeton Information  March 2004 - August 2005
N.E.W. Customer Service Companies, Inc   November 2003 - March 2004
Genesys Conferencing  October 1999 - November 2003
Princeton Information  July 1998 - September 1999

Skills
Legal Writing, Contract Negotiation, Project Management

Education
Harvard Law School   2005 — 2008
J.D.

The Johns Hopkins University   1995 — 1997
M.A., Writing

St. John Fisher College   1990 — 1994
B.A., English and Philosophy

Watertown High School   1987 — 1990

Casey Leber, CISA Casey Leber, CISA Washington D.C. Metro Area Details
Casey Leber, CISA's N.E.W. Customer Service Companies, Inc Experience December 2005 - December 2011
Job IT Risk Advisory Associate at EY
Industry Financial Services
Experience
EY  October 2014 - Present
Kearney & Company  April 2012 - September 2014
N.E.W. Customer Service Companies, Inc   December 2005 - December 2011
CSC  June 2004 - August 2004

Skills
Financial Reporting, Accounting, Accounts Payable, Financial Analysis, Data Analysis, Auditing, Microsoft Word, Microstrategy, Microsoft Excel, Finance, Access, PowerPoint, Budget, Microsoft Office, Forecasting, TeamMate, Budgets, Internal Controls

Education
Boston College   2001 — 2005
Bachelor of Science (B.S.), Finance

Wallace E. Carroll School of Management   2001 — 2005
Bachelor of Science, Finance

Bishop Denis J. O'Connell High School   1997 — 2001
Diploma

Autumn H. Dietzman Edwards Autumn H. Dietzman Edwards Fall River, Massachusetts Details
Autumn H. Dietzman Edwards's N.E.W. Customer Service Companies, Inc Experience June 2006 - June 2008
Job Photographer
Industry Photography
Experience
The Wendy's Company  November 2014 - Present
Office Max  September 2013 - Present
Newcomb Hollow Shop   June 2012 - Present
Autumn H. Dietzman Edwards Photography   January 2010 - Present
R.A.D. Race MA   June 2014 - June 2014
N.E.W. Customer Service Companies, Inc   June 2006 - June 2008

Skills
Photography, Digital Photography, Portrait Photography, Portraits, Photos, Photoshop, Black & White, Fine Art Photography, Event Photography, Studio Photography, Studio Lighting, Film Developing &..., Digital Printing, Weddings, Wedding Photography, Image Editing, Graphic Design, Photo Editing, Social Networking, Customer Service, Word, Microsoft Office, PowerPoint, Editing, Images, Outlook, Excel, Time Management, Writing, In Design, Brainstorming, Mac, InDesign, Microsoft Excel, Microsoft Word, Social Media, Photojournalism, Advertising, Art, Public Relations, Management, Facebook, Social Media Marketing, Public Speaking

Education
Black Hills State University   2011 — 2014
Bachelor's Degree, Mass Communications Photography

Douglas High School   1980 — 1998
High School Diploma, General Studies

Lynn Altizer Lynn Altizer Washington D.C. Metro Area Details
Lynn Altizer's N.E.W. Customer Service Companies, Inc Experience January 2006 - Present
Job Sales Representative Inside at Midwesco Filter Resources/TDC Filter
Industry Consumer Services
Experience
Midwesco Filter Resources/TDC Filter   December 2013 - Present
N.E.W. Customer Service Companies, Inc   January 2006 - Present
NEW Customer Service Companies, Inc  January 2005 - January 2006
Institute for Professional Development, Inc.   January 2002 - January 2005

Skills
Account Management, Project Management, Marketing, Customer Satisfaction, Customer Experience, Training, Trade Shows, Strategic Planning, Communication, Analysis, Retail, Jewelry, Sales, Reports, Coaching, Program Management, Team Building, Recruiting, Team Leadership, Leadership, Customer Retention, Networking, Customer Service, Call Centers, Sales Management, CRM, Cross-functional Team..., Business Development, Sales Operations, Forecasting, Operations Management, Pricing, Vendor Management, Competitive Analysis, Strategy

Education
Averett University   2003 — 2005
Business

William Selfridge William Selfridge Hays, Kansas Details
William Selfridge's N.E.W. Customer Service Companies, Inc Experience March 2005 - June 2010
Job Accountant/Bookkeeper
Industry Accounting
Experience
WS ProServices   January 2012 - Present
N.E.W. Customer Service Companies, Inc   March 2005 - June 2010
N.E.W. Customer Service Companies, Inc   October 2004 - March 2005
Wiechman Feed yard   March 2003 - October 2003

Education
DeVry University   2006 — 2010
Bachelor of Science, Accounting

Northwest Kansas Technical College   2000 — 2001
Diploma, Automotive Technology

Wanzel Jessie Wanzel Jessie Ashburn, Virginia Details
Wanzel Jessie's N.E.W. Customer Service Companies, Inc Experience July 2010 - March 2013
Job Director Client Services, Asurion
Industry Consumer Services
Experience
Asurion  March 2013 - Present
N.E.W. Customer Service Companies, Inc   July 2010 - March 2013
MasTec Inc.  October 2006 - November 2009
Best Buy  2005 - 2006
Best Buy  September 2004 - October 2005
Best Buy  January 2000 - September 2004
Best Buy  March 1998 - February 2000
Best Buy  February 1997 - March 1998
Target  October 1994 - January 1997
Shurgard Self Storage  1992 - 1994

Skills
Income Statement, Sales Operations, Cross-functional Team..., Vendor Management, Leadership, Organizational..., Change Management, P&L Management, Operations Management, Retail, Strategic Planning, Sales Management, Management, Talent Acquisition, Merchandising, Profit, Customer Satisfaction, Forecasting, Human Resources, Business Acumen, Training, Team Leadership, New Business Development, Contract Negotiation, Team Building, Employee Relations, Marketing, Customer Experience, Sales, P&L

Education
University of Phoenix   2008 — 2010
AA, Business

Fairmont State University   1984 — 1986

Tracey Frye Tracey Frye Washington D.C. Metro Area Details
Tracey Frye's N.E.W. Customer Service Companies, Inc Experience July 2010 - May 2012
Job Manager, Product Management
Industry Consumer Services
Experience
Asurion  May 2012 - Present
N.E.W. Customer Service Companies, Inc   July 2010 - May 2012
N.E.W. Customer Service Companies, Inc   January 2008 - June 2010
N.E.W. Customer Service Companies, Inc   July 2006 - January 2008

Skills
Customer Service, Call Centers, Team Building, Operations Management, Management, PowerPoint, Customer Satisfaction, Team Leadership, Strategic Planning, Leadership, Project Management, Microsoft Excel, Microsoft Word, Process Improvement, Advertising, Microsoft Office, Account Management, Budgets, Sales Management

Education
Bridgewater College   2002 — 2006
BA, Business Administration- Marketing, Communication Studies

Northern Virginia Community College
Meeting and Event Planning

Chris Moscoso Chris Moscoso Bristow, Virginia Details
Chris Moscoso's N.E.W. Customer Service Companies, Inc Experience October 2012 - Present
Job Sr. Pricing Analyst at N.E.W. Customer Service Companies, Inc
Industry Financial Services
Experience
N.E.W. Customer Service Companies, Inc   October 2012 - Present
N.E.W. Customer Service Companies, Inc   January 2008 - October 2012
Verizon Business  August 1999 - January 2008

Skills
Customer Satisfaction, Call Center, Customer Experience, Account Management, Team Leadership, Cross-functional Team..., Process Improvement, Sales Operations, Team Building, Vendor Management, Product Management, Competitive Analysis, Forecasting, Management, Business Development, Call Centers, Sales Management, Business Analysis, Customer Retention, CRM, Operations Management, Program Management, Telecommunications, Product Marketing, New Business Development, Training, Leadership, Strategic Partnerships, P&L Management, Business Process..., Salesforce.com, Pricing, Strategy, Sales, Start-ups, Analysis, B2B, Strategic Planning, Coaching, Business Strategy, Budgets, Contract Negotiation, Business Planning, Project Management, Marketing, Retail, Customer Service, Change Management, Negotiation, Performance Management

Education
George Mason University   1989 — 1994
Bachelor of Arts (BA), Economics

Darren Klingbell Darren Klingbell Toronto, Canada Area Details
Darren Klingbell's N.E.W. Customer Service Companies, Inc Experience December 2010 - Present
Job Senior ManagerSales Development, Canada at Asurion
Industry Consumer Electronics
Experience
Asurion  December 2010 - Present
N.E.W. Customer Service Companies, Inc   December 2010 - Present
Best Buy  August 2006 - February 2009
Best Buy  June 2002 - August 2006
Black's Superstores   August 2000 - June 2002
Black Photo Corporation  January 1992 - July 2000

Skills
Retail, Merchandising, Inventory Management, Customer Experience, Store Management, Visual Merchandising, Retail Sales, Loss Prevention, People Development, Customer Satisfaction, Big Box, Income Statement, Inventory Control, Store Operations, POS, Hiring, Performance Management, Coaching, Profit, Training, Sales Operations, Sales Management, Team Building, Employee Training, Forecasting, Customer Retention, Consumer Electronics, Multi-channel Retail, P&L Management, Driving Results, Multi-unit, CPFR, New Store Openings, Multi-Unit Management, Planograms, Recruiting, Succession Planning, New Store Development, District Management, Time Management, Shrinkage, Business Operations, Multi-unit Retail..., Leadership, Sales, Associate Development, Assortment, Call Centers, Pricing, P

Education
Centennial College

Durham College

Antonio Styles Antonio Styles Greater Atlanta Area Details
Antonio Styles's N.E.W. Customer Service Companies, Inc Experience June 2007 - April 2011
Job Facilities Technician at N.E.W. Customer Service Companies, Inc
Industry Consumer Services
Experience
N.E.W. Customer Service Companies, Inc   June 2007 - April 2011
NEW  June 2007 - April 2011
WACA/ NEW ASURION   June 2007 - April 2011
DUKE REALITY CORPORATION   August 2001 - June 2007
Equity Residential Properties  April 2000 - July 2001

Education
Gwinnett Technical College   2002 — 2007
Diploma, Heating and Air Technology/CCM

Quartermaster School

USMC Basic Training Parris

Center of Industry & Technology Inc

Gwinnett Technical University

Samu Guruswamy Samu Guruswamy Washington D.C. Metro Area Details
Samu Guruswamy's N.E.W. Customer Service Companies, Inc Experience March 2012 - January 2013
Job
Industry Information Technology and Services
Experience
CGH Technologies, Inc. , Federal Aviation Administration Projects   January 2015 - Present
K12  April 2013 - March 2014
N.E.W. Customer Service Companies, Inc   March 2012 - January 2013
MAA Direct   September 2009 - February 2012
Logic version   January 2008 - January 2009

Skills
•CRM: ..., •Testing Tools: ..., •Technology: J2EE,..., •Methodologies: ..., Quality Assurance, Test Planning, JIRA, User Acceptance Testing, Regression Testing, Testing, Web Services, Business Requirements, Business Analysis, SQL, Software Project..., SDLC, Requirements Analysis, Test Cases, Agile Methodologies, Defect Tracking

Education
Bharathiar University   1999 — 2002
Bachelor's degree, Computer Science, Bachelors in Computer Science

Tamekia Johnson Tamekia Johnson Aurora, Colorado Details
Tamekia Johnson's N.E.W. Customer Service Companies, Inc Experience August 2012 - July 2013
Job Technical Customer Service Representative at DIRECTV
Industry Consumer Services
Experience
DIRECTV  November 2014 - Present
EOS CCA  June 2014 - Present
N.E.W. Customer Service Companies, Inc   August 2012 - July 2013
Randstad US  March 2012 - July 2012
Alpine Access  October 2010 - February 2011
Comcast Cable  April 2006 - November 2008

Skills
Customer Service, Call Centers, Data Entry, Outlook, Microsoft Office, Microsoft Word, 10 Key, Customer Experience, Telephone Skills, PowerPoint, Customer Retention, Sales, Customer Support, Filing

Education
Colorado Technical University   2010 — 2012

Ashiya Tinch Ashiya Tinch Greater Atlanta Area Details
Ashiya Tinch's N.E.W. Customer Service Companies, Inc Experience January 2011 - Present
Job Independent Contractor at Arise
Industry Consumer Services
Experience
Alpine Access  March 2013 - Present
West Corporation  December 2011 - Present
Arise  October 2011 - Present
N.E.W. Customer Service Companies, Inc   January 2011 - Present

Skills
Workforce Management, Customer Satisfaction, Customer Service, Technical Support, Customer Experience, Call Centers, Customer Support, Troubleshooting, Time Management, Data Entry

Education
Atlanta Metropolitan College   2005 — 2007

Georgia State University

Jennifer Losey Jennifer Losey Wichita, Kansas Area Details
Jennifer Losey's N.E.W. Customer Service Companies, Inc Experience January 2010 - Present
Job Human Resources Recruiter at N.E.W. Customer Service Companies, Inc
Industry Consumer Services
Experience
N.E.W. Customer Service Companies, Inc   January 2010 - Present

Education
Benedictine College   2004 — 2008
Business Administration, Human Resource Management

Joanne Vendshus Joanne Vendshus Jacksonville, North Carolina Details
Joanne Vendshus's N.E.W. Customer Service Companies, Inc Experience July 2006 - February 2012
Job Customer Care Professional at Alorica
Industry Consumer Services
Experience
Alorica  November 2012 - Present
N.E.W. Customer Service Companies, Inc   July 2006 - February 2012
Kmart Corporation  October 2002 - February 2003
ClientLogic  February 2002 - September 2002

Skills
Call Center, Customer Service, Customer Satisfaction, Billing, Customer Relations, Telephone Skills, General Office Duties, Market Research, Jewelry Making, Jewelry Design, Sewing, Food Service, Creative Writing, Data Entry, Office Management, Handmade Jewelry, Invoicing, Call Centers

Education
Cuyahoga Community College
Associate of Arts (A.A.), History

John Carroll University
Bachelor of Arts (B.A.), Communication and Media Studies

Terri L Terri L Destin/Fort Walton Beach, Florida Area Details
Terri L's N.E.W. Customer Service Companies, Inc Experience November 2008 - September 2009
Job
Industry Staffing and Recruiting
Experience
CareerSource Okaloosa Walton  September 2010 - Present
A Plus Tutor U   September 2009 - January 2011
Walton County School District  April 2008 - September 2010
Florida Agency for Workforce Innovation  May 2010 - August 2010
N.E.W. Customer Service Companies, Inc   November 2008 - September 2009
Team Walton-Keller Williams Real Estate   February 2007 - April 2008
MyStaf  June 2006 - December 2006
I.C. Evans Elementary School   August 2004 - May 2006
Innovative Dental   December 2005 - February 2006
Sheppard Air Force Base Family Support Center   January 2005 - December 2005

Skills
Outlook, Customer Service, Teaching, Social Media, Non-profits, Human Resources, Training, Employee Relations, Resume Writing, PowerPoint, Career Counseling, Interviews, Program Management, Nonprofits, Administration, Case Management, Policy

Education
Eckerd College   1986 — 1990
B.A., Human Resources

Oviedo High School   1982 — 1986
High School Diploma, College Prep

Aparna Patel, PMP Aparna Patel, PMP Ellicott City, Maryland Details
Aparna Patel, PMP's N.E.W. Customer Service Companies, Inc Experience August 2008 - February 2014
Job Project Manager at Asurion
Industry Information Technology and Services
Experience
Asurion  March 2014 - Present
N.E.W. Customer Service Companies, Inc   August 2008 - February 2014
N.E.W. Customer Service Companies, Inc   August 2006 - April 2008
ServiceBench  February 2005 - July 2007
Verizon  July 2003 - January 2005

Skills
Quality Assurance, Requirements Analysis, PMP

Education
University of Maryland Baltimore County   2011 — 2011
PMP, Project Manager Professional

Brainbench Certification   2000 — 2000
Certified Cold Fusion Programmer, Cold Fusion

Gujarat University   1987 — 1990
Bachelor, Electrical Engineering

Loy Anthony Loy Anthony Hays, Kansas Details
Loy Anthony's N.E.W. Customer Service Companies, Inc Experience May 2010 - March 2012
Job Help Desk at NexTech
Industry Telecommunications
Experience
Nex-Tech  December 2012 - Present
N.E.W. Customer Service Companies, Inc   May 2010 - March 2012

Skills
Troubleshooting, Computer Repair, Teamwork, Active Directory, Research, Microsoft Office, Networking, Technical Support, System Administration, Network Administration, Windows, Wireless Networking, Computer Hardware, Windows 7

Education
Fort Hays State University   2008 — 2013
Bachelor of Science (BS), Information Technology

Cody Corbridge Cody Corbridge Great Falls, Montana Area Details
Cody Corbridge's N.E.W. Customer Service Companies, Inc Experience October 2012 - April 2013
Job Mac Chat Advisor at Apple
Industry Information Technology and Services
Experience
Apple  May 2013 - Present
N.E.W. Customer Service Companies, Inc   October 2012 - April 2013
IBM  April 2007 - November 2010
Total Satellite   June 2006 - April 2007
US Navy  September 1999 - May 2002

Skills
Troubleshooting, Cisco Technologies, Network Administration, Testing, Software Installation, Networking, Electronics, Management, Leadership, Team Building, Project Coordination, Military, Help Desk Support, Time Management, Technical Support, Hardware, XP, VPN, Printers, Computer Hardware, Servers, Laptops, System Administration, Call Centers

Education
DeVry University   2006 — 2011
Bachelors of Science, Technical Management

ITT Technical Institute   2005 — 2006
CEET, Computer and Electronics Engineering Technology

Devin Stanford Devin Stanford Gastonia, North Carolina Details
Devin Stanford's N.E.W. Customer Service Companies, Inc Experience November 2012 - Present
Job Technical Support Specialist II
Industry Human Resources
Experience
N.E.W. Customer Service Companies, Inc   November 2012 - Present
Grubb and Ellis  October 2009 - September 2012

Skills
Call Centers, Human Resources, Outlook, Time Management, Accounts Receivable, Client Billing, Employee Relations, Financial Reporting, Payroll, Supervisory Skills, Sales Management, Collections, Technical Support, Administrative..., Property Management, Office Management, Accounts Payable, Account Management, Microsoft Office, QuickBooks, Quicken, Kronos Timekeeping, Proprietary Software, Customer Service..., Employee Training, HRIS Database Management, Financial Accounting, Retail Sales, Maintenance Management, Scheduling, Business Development, Inventory Management, Inventory Control, Employee Management, Billing Mediation, Web Services, Customer Retention

Education
Gaston College   2014 — 2016
Human Resources Management/Personnel Administration, General

Dutchess Community College   1998 — 1999

Arlington High School   1994 — 1998
High School Diploma, Business Administration and Management, General, B's

Gaston College
Associate's degree, Human Resources Management and Services

Tina Dudley Tina Dudley Great Falls, Montana Area Details
Tina Dudley's N.E.W. Customer Service Companies, Inc Experience April 2007 - August 2007
Job
Industry Higher Education
Experience
YWCA  March 2015 - Present
Avon  June 2013 - January 2014
Rural Employment Opportunities  September 2007 - August 2008
N.E.W. Customer Service Companies, Inc   April 2007 - August 2007
CHS  September 2005 - September 2006
Town Pump  May 2005 - January 2006
Pamida  September 2002 - September 2005
Crossroads Correctional Center   April 2002 - September 2002
Ensminger Seed   March 2001 - January 2002
Neosho County Community College  August 1999 - February 2001

Skills
PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Psychology, Customer Service, Social Media, Accounting, Marketing, Accounts Payable, Accounts Receivable, Retail, Sales, Data Entry, Telephone Skills, Account Reconciliation, Inventory Control, Filing, Outlook, Inventory Management, Teamwork, Merchandising, Bank Reconciliation, Research, Leadership, Nonprofits, Invoicing, Administrative..., Cash Register, Creative Writing, Windows, Customer Satisfaction, Time Management, Troubleshooting, English

Education
University of Great Falls   2009 — 2015
Psychology

Allen County Community College   1995 — 1998
AAS, Business/Accounting

David Vito David Vito Reston, Virginia Details
David Vito's N.E.W. Customer Service Companies, Inc Experience February 2008 - June 2009
Job Staff Accountant at MERSCORP Holdings, Inc.
Industry Accounting
Experience
MERSCORP Holdings, Inc.   April 2014 - Present
Asurion  June 2009 - April 2014
N.E.W. Customer Service Companies, Inc   February 2008 - June 2009

Skills
Financial Reporting, Financial Analysis, Data Entry, Microsoft Excel, Outlook, Microsoft Word, Microsoft Office, Budgets, PowerPoint, Banking, Customer Service, Accounts Payable, Accounts Receivable, Account Reconciliation, General Ledger, Auditing, Analysis

Education
Strayer University   2011 — 2012
Graduate Certificate, Accounting with Controllership emphasis

DeVry University   2008 — 2009
Bachelor's Degree, Accounting and Business/Management

Christopher Baley Christopher Baley Spearfish, South Dakota Details
Christopher Baley's N.E.W. Customer Service Companies, Inc Experience February 2007 - March 2008
Job Student at Black Hills State University
Industry Logistics and Supply Chain
Experience
N.E.W. Customer Service Companies, Inc   February 2007 - March 2008
US Navy  August 2002 - August 2006

Education
Black Hills State University   2009 — 2013

Jay Francis Jay Francis Greater Chicago Area Details
Jay Francis's N.E.W. Customer Service Companies, Inc Experience May 2010 - December 2010
Job Experienced in Customer Relations
Industry Oil & Energy
Experience
Pinnacle Propane Express   October 2014 - Present
MWR  September 2012 - Present
N.E.W. Customer Service Companies, Inc   May 2010 - December 2010
LTD Commodities  March 2007 - March 2009
Robert Morris University, Chicago, IL   March 2006 - February 2007
Roundy's Supermarkets, Inc.   July 2004 - February 2006

Skills
Microsoft Office, Library, Dental Assisting, Customer Service, Appointment Scheduling, Time Management, Dental X-Ray, Infection Control, Dental Impressions, Patient Safety, Cash Handeling, Credit Card Transaction..., Databases, SAP, Avaya, Accounts Receivable, Technical Support, Grocery Industry, Retail Sales, Citrix, Microsoft Excel, Microsoft Word, Data Entry, Customer Experience

Education
State Career College   2014 — 2014
Certificate

Colorado Technical University   2009 — 2010
Associate of Science (A.S.)

Margie Mayes Margie Mayes Grottoes, Virginia Details
Margie Mayes's N.E.W. Customer Service Companies, Inc Experience 1969 - 1999
Job Research Professional
Industry Research
Experience
Westat  1998 - Present
N.E.W. Customer Service Companies, Inc   1969 - 1999

Skills
elected official and..., Public Speaking, Microsoft Office, Research, Nonprofits, Fundraising, Grant Writing, Data Analysis, Teaching, Program Development, Qualitative Research

Education
liberty University
Bachelor's Degree, Business Administration and Management, General

Blue Ridge Community College
Associate's Degree, Business Administration and Management, General

Chastity Smith Chastity Smith Little Rock, Arkansas Area Details
Chastity Smith's N.E.W. Customer Service Companies, Inc Experience December 2008 - January 2011
Job Logistics Dispatcher
Industry Transportation/Trucking/Railroad
Experience
Southwestern Energy  June 2013 - Present
Tyson Foods  January 2011 - June 2013
N.E.W. Customer Service Companies, Inc   December 2008 - January 2011
Wayne Farms  October 2006 - October 2008

Skills
10 Key, Fax, Microsoft Office, Facebook, PeopleSoft, People Skills, General Ledger, Accounts Payable, Accounts Receivable, Collections, Customer Service, Teamwork, Telecommunications, Payroll, E-Learning, Employee Benefits, Internet, Invoicing, PowerPoint, Microsoft Excel, Microsoft Word, Access, Outlook, Relocation, Windows

Education
University of Phoenix   2006 — 2008
Master of Business Administration (MBA)

Arkansas Tech University   1997 — 2006
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General

Vanessa Neal Vanessa Neal Dallas/Fort Worth Area Details
Vanessa Neal's N.E.W. Customer Service Companies, Inc Experience September 2008 - April 2011
Job Sr. Application Analyst
Industry Computer Software
Experience
Brink’s  July 2014 - August 2015
Sunrise Senior Living  December 2012 - June 2014
BizFlow Corp. (formerly HandySoft)   May 2011 - November 2012
N.E.W. Customer Service Companies, Inc   September 2008 - April 2011
MobilVox   January 2007 - May 2008
N.E.W. Customer Service Companies, Inc   August 2005 - January 2007
Time Warner Cable  June 2005 - August 2005

Skills
SDLC, Web Applications, SQL, Enterprise Architecture, Integration, Java, Technical Support, Web Development, Microsoft SQL Server, Enterprise Software, User Acceptance Testing, Oracle, Business Process Design, Production Support, PHP, BPM, Software Engineering, webMethods, Regression Testing, workflow systems, Microsoft Dynamics CRM, Taleo, ADP Recruiting services

Education
George Mason University   2006 — 2008
Master of Science, Information Systems

Radford University   2001 — 2005
Bachelor of Science, Computer Science and Technology

Ashley Derrick Ashley Derrick Harrison, Arkansas Details
Ashley Derrick's N.E.W. Customer Service Companies, Inc Experience May 2011 - May 2012
Job Family Service Worker at Arkansas Department of Human Services
Industry Individual & Family Services
Experience
Arkansas Department of Human Services  October 2014 - Present
River Valley Shelter for Battered Women and Children, Inc.   April 2013 - Present
Motel 6  May 2012 - May 2013
N.E.W. Customer Service Companies, Inc   May 2011 - May 2012
Arby's Restaurant Group, Inc.   November 2008 - May 2011

Skills
Passion for Helping..., Service Orientation, Social Perceptiveness, Keen Listener, Customer Service, Leadership, Teamwork, Team Leadership, Money Management, Research, Microsoft Word, Microsoft Excel, Social Media, PowerPoint, Writing, Organization, Typing, Time Management, Task Management, Reading Comprehension, Negotiation, Persuasion, Timely Decision Making, Creative Problem Solving, Critical Thinking, Active Learning, Coordination, Inventory Control, Multitasking Skills, Communication, Professional Ethics, Client Confidentiality, Dual Focus, Conflict Management, Change Management, Office Equipment, File Management, Accurate Record Keeping, Note Taking, Highly detail oriented, Employee Training, Presentations, Community Outreach, Volunteer Management, Case Managment

Education
Arkansas Tech University   2006 — 2013
Bachelor of Arts (B.A.), Psychology

Arkansas Tech University   2006 — 2013
Bachelor of Arts (BA), Sociology

Melinda Loy Melinda Loy Rapid City, South Dakota Details
Melinda Loy's N.E.W. Customer Service Companies, Inc Experience May 2006 - Present
Job HR Representative at N.E.W. Customer Service Companies, Inc
Industry Consumer Services
Experience
N.E.W. Customer Service Companies, Inc   May 2006 - Present
Rapid City Public Schools   September 1972 - May 2005

Education
Black Hills State University   1968 — 1971
Bachelor's degree, History

Rapid City Centrall High School

Odessa Williams Odessa Williams Mansfield, Ohio Details
Odessa Williams's N.E.W. Customer Service Companies, Inc Experience February 2012 - September 2012
Job Student at Hodges University
Industry Consumer Services
Experience
N.E.W. Customer Service Companies, Inc   February 2012 - September 2012
J. C. Penney   August 2008 - October 2009

Skills
Customer Satisfaction, Customer Support, Customer Retention, Retail, Quality Assurance, Office Administration, Microsoft Office, Microsoft Excel, Microsoft Word

Education
Hodges University   2012 — 2013

Bradford Business School   1996 — 1997
Diploma, Office Assistant

Rebecca Shilling Rebecca Shilling Cresson, Pennsylvania Details
Rebecca Shilling's N.E.W. Customer Service Companies, Inc Experience October 2012 - Present
Job Customer Care RepresentativeDirecTV at N.E.W. Customer Service Companies, Inc
Industry Consumer Services
Experience
N.E.W. Customer Service Companies, Inc   October 2012 - Present
Altoona Curve  July 2005 - September 2012

Education
Cambria-Rowe Business College-Johnstown   2010 — 2012
Associate's degree, Computer Support Specialist

Saint Francis University   2006 — 2007

Ashley Roland Ashley Roland Hampton, Georgia Details
Ashley Roland's N.E.W. Customer Service Companies, Inc Experience 2012 - 2013
Job Kaiser Permanente Enterprise Client Service/End User Support Intern
Industry Information Technology and Services
Experience
Kaiser Permanente  January 2014 - Present
N.E.W. Customer Service Companies, Inc   2012 - 2013
Convergys  September 2010 - January 2011

Skills
Technical Support, BMC Remedy, Team Leadership, Troubleshooting, Lotus Notes, Microsoft Office, iOS, Customer Experience, HTML, Call Centers, Customer Satisfaction, Customer Service, Customer Retention, Telephone Skills, Customer Support, Data Entry, Outlook, Phone Etiquette, Sales, Training, Contact Centers, Team Building, 10 Key

Education
Year Up Atlanta   2013 — 2014
Information Technology

DeVry University-Georgia   2009 — 2011
Business Administration

Valdosta State University   2006 — 2010
Mathematics

Jennifer Menard Jennifer Menard Des Moines, Iowa Area Details
Jennifer Menard's N.E.W. Customer Service Companies, Inc Experience June 2012 - Present
Job Service Advisor at N.E.W. Customer Service Companies, Inc
Industry Consumer Services
Experience
N.E.W. Customer Service Companies, Inc   June 2012 - Present
Cargill  February 2011 - April 2012
Caleris  April 2006 - February 2011

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking

Education
Central College   2001 — 2005
Bachelor of Arts (BA), Environmental Studies

Coon Rapids-Bayard High School   1998 — 2001

Joseph Knitter Joseph Knitter Waverly, Nebraska Details
Joseph Knitter's N.E.W. Customer Service Companies, Inc Experience September 2004 - May 2008
Job Tech Expert at Verizon Wireless
Industry Telecommunications
Experience
Verizon Wireless  October 2009 - Present
Alltel Wireless  May 2008 - October 2009
N.E.W. Customer Service Companies, Inc   September 2004 - May 2008

Skills
Technical Support, Troubleshooting, Customer Experience, Customer Service, Call Centers, Mobile Devices, Telecommunications, Wireless, Direct Sales, Sales, Voice Over, Radio

Education
Fort Hays State University   2004 — 2008
Bachelor of Science (BS), Information, Networking, and Telecommunications with an Emphasis in Media Studies

Kansas State University   2001 — 2004

Christina Somers Christina Somers Valley Center, Kansas Details
Christina Somers's N.E.W. Customer Service Companies, Inc Experience June 2010 - April 2013
Job Student at Wichita State University
Industry Individual & Family Services
Experience
Wichita State University  January 2013 - Present
N.E.W. Customer Service Companies, Inc   June 2010 - April 2013
Fort Hays State University  January 2010 - May 2010

Skills
Customer Service, Computer Proficiency, People Skills, People Management, Problem Solving, Stress Management, Ethical Leadership

Education
Wichita State University   2012 — 2016
Bachelor's degree, Social Work, 3.0

Fort Hays State University   2009 — 2012

Rachel Keeling Rachel Keeling Little Rock, Arkansas Area Details
Rachel Keeling's N.E.W. Customer Service Companies, Inc Experience September 2008 - January 2014
Job
Industry
Experience
N.E.W. Customer Service Companies, Inc   September 2008 - January 2014

Education
Arkansas Tech University

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