New England Telephone/NYNEX
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New England Telephone/NYNEX Employees
Verizon July 2014 - Present
Verizon January 2012 - July 2014
Verizon January 2006 - January 2012
Verizon October 2004 - January 2006
Verizon October 2000 - October 2004
Bell Atlantic September 1998 - October 2004
New England Telephone/NYNEX May 1986 - September 1998
Skills
Ingenuity, Leadership, Thinking Outside The Box, Customer Satisfaction, Six Sigma, Telecommunications, Training, Cross-functional Team..., Call Center, Process Improvement, Project Planning, Broadband, Networking, Quality Auditing, FiOS, Fiber Optic Networks, Managed Services, Vendor Management, Customer Experience, Account Management, Solution Selling, Customer Retention, Team Leadership, Workforce Management, Wireless, OSP Construction, Fiber Optic Cable, Copper Cabling, Safety, Strategy, Management, Product Management, Program Management, Computer Network..., ACD, Business Process..., Contact Centers, Troubleshooting, Team Building, Lean Six Sigma
Education
Pace University 2011 — 2015
Computer Science
The Wellness Team 1993 - Present
Nathaniel Morton Elementary School 2001 - 2004
New England Telephone/NYNEX 1977 - 1989
Stop & Shop 1975 - 1979
Skills
Supplements, Wellness Coaching, Sports Nutrition, Wellness, Fitness, Holistic Health, Fitness Training, Strength Training, Healing, Lifestyle Coaching, Wellbeing, Lifestyle, Nutritional Counseling, Weight, Weight Training, Personal Training, Small Business, Coaching, Weight Management, Stress Management, Public Speaking, Prevention, Health Education, Healthcare, Pain Management, Corporations, Entrepreneurship, Alternative Medicine, Weight Loss Coaching, Stress, Vitamins, Health Promotion, Relaxation, Personal Development, Chronic Illness, Skin Care, Employee Wellness, Detoxification, Back Pain, Income, Treatment, Business Networking, Nutrition Education
Education
Quincy College
Altegra Health August 2015 - Present
The Call Center Consultancy October 2014 - August 2015
Getinsured September 2011 - October 2014
Cumulus Media August 2010 - August 2011
TLC Marketing USA March 2007 - July 2010
Progressus / Educate, Inc. February 2005 - December 2006
Pinnacle Financial May 2003 - December 2004
JPMorgan Chase Mortgage March 2000 - April 2003
Sturner & Klein May 1997 - April 2000
New England Telephone/NYNEX January 1990 - April 1997
Skills
Strategy, Lead Generation, Leadership, Business Development, Call Centers, CRM, Account Management, Outsourcing, Sales, Management, Strategic Planning, Sales Management, Call Center, B2B, Salesforce.com, Recruiting, Entrepreneurship, Workforce Management, Contact Centers, Management Consulting, Team Management, P&L Management, Onboarding, SEM, Strategic Leadership, Operations Management, Consulting, Selling, SaaS, New Business Development, Customer Service, Sales Operations, Customer Satisfaction, Start-ups, Vendor Management, Cross-functional Team..., Sales Process, Enterprise Software, Direct Sales, Human Resources, Call Center Development, Call center start-up, Team Building, Customer Service..., Inside Sales, Telesales
Education
Bryant University
Bachelor of Science (BS), Business Administration and Management, General
GHS
Verizon 2004 - December 2010
Verizon 1998 - 2004
Bell Atlantic 1997 - 1998
NYNEX 1988 - 1997
New England Telephone/NYNEX 1979 - 1988
New England Telephone 1972 - 1979
New England Telephone 1969 - 1972
Skills
Telecommunications, Program Management, Product Management, Telephony, Management, Project Management, Product Marketing, Product Development, Business Process..., Customer Service, Sales, Marketing Management, Strategic Planning, Vendor Management, Software Documentation, Cross-functional Team..., Solution Selling, Call Centers, CRM, Salesforce.com, Account Management
Education
Bowdoin College 1965 — 1969
BA, Sociology
Iontas Site Management, Inc. 2001 - Present
Crown Castle 1999 - 2001
Verizon Wireless/Bell Atlantic Mobile 1997 - 1999
Bell Atlantic NYNEX Mobile (Verizon Wireless) 1995 - 1997
NYNEX 1992 - 1995
New England Telephone/NYNEX 1989 - 1992
New England Telephone 1986 - 1989
Skills
Microsoft Excel, Corporate Real Estate, CDMA, Construction, Telecommunications, RF, Cellular Communications, Direct Sales, Construction Management, Budgets, 4G, Negotiation, Strategic Planning, Site Development
Education
Babson College - Franklin W. Olin Graduate School of Business 1991 — 1995
MBA
University of Vermont 1981 — 1986
B.S., Mechanical Engineering
NYNEX/Bell Atlantic/Verizon April 1986 - April 2007
NYNEX / Bell Atlantic April 1986 - April 2007
New England Telephone/NYNEX March 1979 - April 1986
New England Telephone January 1976 - March 1979
New England Telephone November 1972 - December 1975
US Navy February 1968 - February 1972
Skills
Switches, Data Center, Troubleshooting, Network Administration, Network Design, Networking, System Deployment, Wireless, Technical Support, Hardware, Servers, DHCP
Education
Northeastern University
Management Information Systems
UC Synergetic April 2012 - Present
Sidera Networks/ RCN Metro Communications/ NEON Communications March 2004 - April 2012
NEON Communications 2001 - 2003
NEON Communications 1999 - 2001
US Telecenters 1997 - 1999
Bell Atlantic 1995 - 1997
New England Telephone/NYNEX 1988 - 1994
Skills
Business Development, Telecommunications, Networking, Project Management, Management, Leadership, Service Delivery, Quality Assurance, Engineering, Fiber Optics, Managed Services, VoIP, Sales, Team Building, Optical Fiber, Customer Satisfaction, Solution Selling, Vendor Management, Co-location, Program Management, IP, Wireless, Technical Support, Problem Solving, Customer Service, Strategic Planning, Process Improvement, MPLS, DWDM, Ethernet, New Business Development, Pre-sales
Education
Northeastern University 1987 — 1991
BSBA, Finance
G2K Solutions, LLC September 2012 - Present
BCM Controls Corporation July 2007 - September 2012
Seibold Security 2005 - June 2007
MAC Systems 2004 - 2005
Lucent Technologies 2000 - 2003
Lockheed Martin 1999 - 2000
Verizon Enterprise Solutions Group (formerly Bell Atlantic) 1992 - 1999
New England Telephone/NYNEX 1974 - 1992
Skills
Account Management, Security Systems..., Recruiting, Access Control, Video Management Systems, Biometrics, Alarm Systems, Perimeter Protection, Life Safety, CCTV, Management, Surveillance, Intrusion Detection, Video over IP, Building Automation, Fire Alarm, Integration, Security, Security+, B2B, IP Cameras, Video Analytics, IP, Telecommunications, Direct Sales, Physical Security, Wireless, Business Continuity, Solution Selling, Protection, Security Audits, Cabling, Security Management, Corporate Security, IPS, Vulnerability Assessment, Electronics, Security Operations, Salesforce.com, Team Building, Cross-functional Team..., IP CCTV, Crisis Management, Fire Protection, Burglar Alarm, Energy Management, HVAC Controls, Identity Management, Energy Conservation, Private Investigations
Education
Northeastern University 1986 — 1990
BS, Business Administration/MIS
New England Telephone/NYNEX 1967 - 2003
Education
Massachusetts Bay Community College
iRobot Corporation May 2011 - Present
EMC May 2002 - April 2015
Simmons School of Management March 2007 - August 2011
Babson College 2002 - 2011
The Commonwealth Institute 2001 - 2009
Girl Scouts, Patriots' Trail Council 2000 - 2007
Houghton Mifflin 1996 - 2001
New England Telephone/NYNEX November 1990 - February 1996
Eastern Enterprises September 1978 - May 1990
Skills
Non-profits, Fundraising, Event Planning, Strategic Planning, Social Media, Public Relations, Public Speaking, Leadership Development, Entrepreneurship, Editing, Marketing Strategy, Teaching, Team Building, Business Strategy, Marketing Communications, Microsoft Office, Program Management, Grant Writing, Volunteer Management, Organizational..., Strategy, Leadership, Nonprofits, Governance, Finance, Corporate Finance
Education
Simmons College - Simmons School of Management 1977 — 1978
MBA, Management
The Ohio State University 1968 — 1969
MA, History
The College of Saint Rose 1964 — 1968
BS, Education
Greater Four Corners Action Coalition 2006 - Present
Sew & Sow Atelier 2003 - Present
Sew & Sow Cleaners/Tailor March 1997 - December 2004
I.M.P.A.C.T-Involved Massachusetts Parents of Asthmatic Children and Teens October 1997 - March 2004
New England Telephone/NYNEX March 1984 - July 1998
Skills
Community Outreach, Non-profits, Entrepreneurship, Fundraising, Event Planning, Public Speaking, Social Entrepreneurship, Nonprofits, Grassroots Organizing, Public Policy, Project Management, Volunteer Management, Strategic Planning, Community Organizing, Coaching, Team Building, Grants, Program Development, Proposal Writing, Public Relations, Grant Writing, Social Networking, Community Development, Social Media, Leadership, Event Management, Workshop Facilitation, Editing, Strategic Communications, Leadership Development
Education
Tufts University 2013 — 2013
Wellcoaches International 2011 — 2012
Coaching certificate
Northeastern University 2004 — 2006
Chamberlayne Jr College/Chamberlayne Institute -Mt Ida College 1976 — 1977
Associate
Environmental Leadership Program
Senior Fellow NE Regional Network
Verizon/Fairpoint Communications September 1998 - Present
NYNEX/Bell Atlantic/Verizon January 1997 - September 1998
New England Telephone/NYNEX May 1989 - January 1997
Skills
Telecommunications, Call Center, T1, Broadband, DSL, Telephony, Provisioning, Ethernet, Fiber Optics, Process Improvement, Call Centers, VoIP, Customer Experience, Customer Satisfaction, Troubleshooting
Education
Central Maine Community College 2004 — 2008
Associate's degree, Liberal Arts and Sciences/Liberal Studies, 3.82 GPA
University of Southern Maine/LAC
Leadership and Organizational Studies