Experience
New Horizons Computer Learning Centers of Southern California & Arizona   2011 - Present
New Horizons Computer Learning Centers of Southern California   2010 - 2012
New Horizons Computer Learning Centers of Southern California   2006 - 2010
Criminal Defense Attorneys of Southern California   2002 - 2006

Skills
Cisco Technologies, SharePoint, ITIL, Mentoring, VMware, Training, Project Management, Citrix, Security, Six Sigma, New Business Development, Account Management, Visio, Solution Selling, Leadership, Sales Process, Microsoft Certified..., Networking, Selling, Information Technology, Management, Direct Sales, CRM, Team Building, Microsoft CRM, Team Leadership, Salesforce.com, Cloud Computing, Sales, Enterprise Software, Technical Support, Lead Generation, Cold Calling, Sales Presentations, Sales Management, Leadership Development, Vendor Management, Professional Services, Strategic Partnerships, B2B, Business Development, Coaching, Sales Operations, Managed Services, Consulting, Customer Retention, Data Center, Strategy, Start-ups, SaaS

Education
Chapman University, The George L. Argyros School of Business and Economics
Business Economics, Finance & Entrepreneurship

Experience
New Horizons Computer Learning Centers of Southern California   December 2014 - Present
San Diego Workforce Partnership  July 2014 - November 2014
San Diego Workforce Partnership  May 2014 - July 2014
United Way of Pennsylvania  February 2013 - January 2014
San Diego Workforce Partnership  May 2010 - February 2013
San Diego Workforce Partnership  October 2005 - May 2010
Eaton Intermediate School District  July 2001 - June 2005

Skills
Program Management, Grants, Strategic Planning, Community Outreach, Program Development, Public Policy, Grant Writing, Non-profits, Public Speaking, Leadership Development, Event Planning, Economic Development, Fundraising, Volunteer Management, Non-profit..., Event Management, Program Evaluation, Career Counseling, Career Development, Workshop Facilitation, Community Engagement

Education
LEAD San Diego   2011 — 2012
Leadership

National University   2008 — 2011
BA, Business Management

Experience
AtGames Digital Media  August 2014 - Present
AtGames Digital Media  August 2014 - Present
New Horizons Computer Learning Centers of Southern California   April 2014 - June 2014
Sony Pictures Entertainment  November 2013 - February 2014
Rasmussen College  2011 - 2012
Evolvent  2007 - 2009

Skills
Graphic Design, Adobe Creative Suite, Web Design, Social Networking, Video Games, Online Gaming, Social Media, Teaching, Microsoft Office, Computer Hardware, User Experience, Animation, Graphics, Digital Media, Photoshop, Illustrator, Flash, HTML, CSS, Troubleshooting, Photography

Education
Full Sail University
Associates Degree, Digital Media

Full Sail University
Bachelor of Science (BS), Digital Arts & Design

Experience
4D Assets   July 2015 - Present
Elance  July 2006 - July 2015
Coastline Community College  June 2012 - May 2013
Freelance; Self-employed  September 2005 - June 2012
U.S. Census Bureau   February 2010 - May 2010
Complete Insurance Inc.   June 2004 - September 2005
Complete Insurance Inc.   June 1999 - June 2004
New Horizons Computer Learning Centers of Southern California   May 1995 - June 1999
EMCON Associates  March 1993 - April 1995
Thomas Temporaries   September 1991 - March 1993

Skills
PowerPoint, Microsoft Word, Blogging, Microsoft Office, Microsoft Publisher, Editing, Adobe Acrobat, Outlook, Writing, Event Planning, Access, MS Project, Microsoft Excel, Microsoft Visio, Proposal Writing, Typing, Typesetting, Multimedia, Data Mining, OneNote, Wordpress, SurveyMonkey

Education
Coastline Community College   2012 — 2013
Associate's degrees, Accounting, Business, Management, Supervision

Experience
AAA Flag & Banner   May 2014 - Present
New Horizons Computer Learning Centers of Southern California   April 2013 - May 2014
New Horizons Computer Learning Centers  April 2012 - April 2013
Hermosa Beach and Wiseburn School Districts   January 2009 - March 2012
Click Products   June 2000 - June 2007
MultiMedia Presentations   September 1989 - September 1993
MCI Telecommunications  September 1980 - October 1985

Skills
Sales Management, Sales Process, Salesforce.com, Account Management, Solution Selling, New Business Development, Team Building, Outlook, Report Writing, Management, Training, Recruiting, Sales Operations, Marketing, Customer Service, CRM, Time Management, Project Planning, Microsoft Excel, Team Leadership, Program Management, Troubleshooting, Employee Training, Leadership, Customer Retention, Networking, Project Management

Education
The American University, Washington D.C.
BA History, American History (United States)

New Horizons Computer Learning Centers of Southern California   2012 — 2013
Lean Six Sigma Green Belt

Chapman University   2007 — 2009
Multiple Subject Teaching Credential

Experience
New Horizons Computer Learning Centers of Southern California   August 2013 - Present

Skills
Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, Sales, Microsoft Word, Public Speaking, Event Planning, Leadership, Time Management, Team Leadership, Team-oriented, Adaptability, High Pressure Situations, Training, Management

Education
University of Colorado Boulder   2004 — 2009
BA, Integrative Physiology

Experience
JANUS et Cie  April 2014 - Present
New Horizons Computer Learning Centers of Southern California   April 2012 - September 2013
Storage Outlet Self Storage   July 2011 - April 2012
One Touch Legal Services   July 2009 - July 2011

Skills
Problem Solving, Problem Analysis, Managing Client..., Event Planning, Time Management, Multi Tasking, Organization, Salesforce.com, CRM, Cold Calling, Sales Process, Direct Sales, Customer Service, New Business Development, Selling, Account Management, Project Management, Sales Presentations, B2B, Customer Satisfaction, Leadership, Negotiation, Training, Team Building, Solution Selling, Social Media Marketing, Employee Training, Customer Retention, Sales Operations, Recruiting, Lync, SharePoint, Microsoft Excel, Microsoft Word, Networking, Outlook

Education
California State University-Long Beach   2004 — 2009
Bachelor of Science (B.S.), Kinesiology and Exercise Science

Experience
Berkshire Hathaway HomeServices California Properties  December 2013 - Present
DeVre International Real Estate Group Inc   September 2011 - Present
New Horizons Computer Learning Centers of Southern California   September 2010 - September 2011

Skills
Luxury Homes, Real Estate Transactions, Residential Homes, First Time Home Buyers, Home Staging, First Time Home Sellers, Marketing, Market Updates, Investment Properties, Contract Negotiation, Salesforce.com, Travel Blogging, Sellers

Education
University of California, San Diego   2011 — 2013
Bachelor's Degree, Sociology

Birkbeck, University of London   2013 — 2013
Bachelor's Degree, History and Culture of London, Senior

Allied Real Estate School   2011 — 2013
Real Estate Law, Business Admin, Finance

Experience
New Horizons Computer Learning Centers of Southern California   October 2014 - Present
Three W International  December 2013 - June 2014
Kaplan  March 2013 - November 2013
Kaplan  October 2011 - March 2013
Concessions International Inc.   August 2011 - October 2011
Academy for International Education (AIB)   October 2009 - July 2011
VNR Verlag für die Deutsche Wirtschaft AG   August 2007 - March 2010
AGFA Healthcare GmbH   March 2007 - March 2007

Education
The University of Bonn   2004 — 2011
Master’s Degree

Experience
New Horizons Computer Learning Centers of Southern California   November 2010 - Present
Cyberdefender  2010 - 2011
U S Merchant Services   2004 - 2010

Skills
Account Management, Microsoft CRM, Salesforce.com, Cold Calling, Marketing, sales forecasting

Education
Arizona State University   1981 — 1986
B.S., Broadcast Journalism

Experience
Pearson  February 2013 - Present
LearnQuest  January 2011 - February 2013
ExecuTrain  February 2002 - February 2010
New Horizons Computer Learning Centers of Southern California   January 1997 - February 2002
United States Marine Corps  June 1982 - August 1988

Skills
Linguist, Solution Selling, Account Management, Sales Process, New Business Development, Cold Calling, Sales Management, Direct Sales, Cloud Computing, Business Development, SaaS, Salesforce.com, Lead Generation, Professional Services, Team Leadership, Sales Presentations, Team Building, Sales, Strategic Partnerships, Contract Negotiation, Project Management, Leadership, Training, Business Strategy, Consulting, Strategy, Leadership Development, Business Analysis, Selling, Program Management, Sales Operations, Management, CRM, Outsourcing, Enterprise Software, Strategic Planning, Product Management, Business Intelligence, B2B, Channel Partners, Start-ups

Education
Fresno City College   1989 — 1990
AS, Criminal Science

Sanger High School   1979 — 1982
Graduate, General Studies

Experience
New Horizons Computer Learning Centers of Southern California   June 2012 - Present
Northern Arizona University Student Media Center   January 2012 - June 2012
Palm Springs Power Baseball  May 2011 - August 2011

Skills
Sales, Leadership, Training, Direct Sales, Customer Service, Account Management, Cisco Technologies, Red Hat Linux, VMware Infrastructure, Microsoft Technologies, Advertising, Solution Selling, Market Research, Lead Generation, Sales Operations, Project Management, Sales Management, Team Building, VMware, Employee Training, Microsoft Server..., Public Speaking, Coaching, New Business Development, Budgets, Team Leadership, SaaS, Event Management, Microsoft Virtual Server, ITIL, Strategic Partnerships, Microsoft Dynamics, Citrix

Education
Northern Arizona University, College of Business Administration
Bachelor's, Marketing/Management

Experience
New Horizons Computer Learning Centers of Southern California   July 2012 - Present
American Pastime   2012 - 2014
American Pastime   2012 - 2014
Patient Services Specialists   March 2006 - July 2012
Digital Orthotics   2011 - 2012
United States Marine Corps  1986 - 1994

Skills
Sales Presentations, Training, Project Management, Sales, Vendor Management, Proposal Writing, Coaching, Time Management, Business Development, Budgets, Direct Sales, Salesforce.com, Vendor Relationships, Risk Management, Account Management, Project Planning, Presentation Development, Risk Assessment, Employee Training, Presentation Coaching, New Business Development, Consultative Approach, Bid Writing, Cold Calling, Bidding Process, Third Party Vendor..., Sales Operations, Team Building, CRM, Sales Management, RFP Generation, Profit Center Management, Start-ups, RFP Design, Information Technology, Marketing, Product Marketing, Healthcare, Analysis, Strategic Planning, Problem Solving, Leadership, Management, Lead Generation, ITIL, IT Solutions, IT Service Management, Solution Selling

Education
California State University-Chico   1982 — 1986
BS, Business Administration

Experience
Pepperdine University  November 2011 - Present
National Society of Hispanic MBAs (NSHMBA)   2009 - 2014
New Horizons Computer Learning Centers of Southern California   September 2009 - October 2011
Talbot's  July 2007 - September 2009
Hanes Brands, Inc. formerly Sara Lee Branded Apparel   January 1999 - June 2005
Island Pacific  1998 - 1998

Skills
Proficient in Microsoft..., Suite, Strategic Planning, Team Building, Account Management, Project Management, Sales, Program Management, Customer Service, Salesforce.com, Training, Business Development, Marketing Strategy, Retail, Organizational..., Recruiting, Marketing, Change Management, Sales Presentations, Leadership, Management, Team Leadership, Budgets, Entrepreneurship, Market Research, Sales Management, Leadership Development, Strategy, Social Networking, Event Planning, Analysis, Public Speaking, Sales Operations, Social Media, Performance Management, Event Management, Cross-functional Team..., Process Improvement, Public Relations, Negotiation, Social Media Marketing, Contract Negotiation, Strategic Partnerships, Employee Training, Employee Relations, Management Consulting, Time Management, New Business Development, Consulting, Marketing Management

Education
Pepperdine University, The George L. Graziadio School of Business and Management   2004 — 2005
Executive MBA, Business Management

Loyola Marymount University   1985 — 1987
BA, Psychology

Cerritos College   1983 — 1985
Transfer Units, General Education

Experience
New Horizons Computer Learning Centers of Southern California   December 2009 - Present
New Horizons -- RJR Horizons   November 1996 - November 2009

Skills
Certified Cisco Systems..., Red Hat Certified..., Microsoft Certified..., Microsoft Certified..., VMware, CompTIA, Windows Server, Security+, Cisco Technologies, Microsoft CRM, LAN-WAN, Network Security, Troubleshooting, Networking, Network Administration, Security, A+ Certified, Instructor-led Training, Network+, Virtualization, Information Technology, SharePoint, Windows, Training, Training Delivery, Active Directory, System Administration, CCNA, Microsoft Exchange, Technical Training, TCP/IP, XP, DNS, Windows 7

Education
California State University-Fullerton   1980 — 1984
BA, History

Experience
Graphic Solutions  2011 - 2012
Business On Market St  2011 - December 2011
Rockford Health System  April 2011 - June 2011
New Horizons Computer Learning Centers of Southern California   February 2010 - January 2011
NetDNA, LLC   2009 - 2010
Playboy Enterprises, Inc.   2005 - 2006
DreamWorks Animation  2004 - 2005
Macy's  1996 - 2004

Skills
SEO, Leadership, Brand Development, Event Planning, Marketing, Training, Business Development, Sales, Social Media, New Business Development, Graphic Design, Account Management, Social Media Marketing, Online Advertising, Program Management, Public Relations, Social Networking, Healthcare, Creative Direction, Project Planning, Writing, Sponsorship, WordPress, Strategic Planning

Education
Georgia Southern University   2000 — 2004
B.A

Experience
ANCILE Solutions, Inc.   September 2015 - Present
Technology Integration Group  January 2014 - September 2015
New Horizons Computer Learning Centers of Southern California   January 2012 - January 2014
Pacific Home Remodeling  August 2011 - December 2011
La Valencia Hotel  April 2009 - August 2011
Cohn Restaurant Group  December 2006 - March 2009
Vector Marketing  April 2001 - September 2005
US Census Bureau  April 2000 - January 2001

Skills
Account Management, Training, B2B, Sales, Customer Service, Cold Calling, Salesforce.com, New Business Development, Public Speaking, Sales Management, Solution Selling, Networking, Business Development, Marketing Strategy, Microsoft CRM, Strategic Planning, Microsoft Office, Business Analytics, Enterprise Technology..., Cloud Computing, Storage Virtualization, Managed Services, Managed Print Services, Virtualization, SharePoint

Education
Point Loma Nazarene University   2002 — 2006
BA, Political Science

Experience
New Horizons Computer Learning Centers of Southern California   March 2015 - Present
WyoTech  August 2013 - February 2015
ITT Technical Institute  November 2010 - June 2013
The Zion Community   January 2006 - March 2013
ITT Technical Institute  May 2008 - November 2010
University of Wisconsin Milwaukee  March 2006 - March 2007
Peace Lutheran Church  2001 - 2005
McCormick Theological Seminary  January 1999 - June 2001
Oakland University  September 1995 - December 1998

Skills
Troubleshooting, Computer Hardware, Windows 7, Microsoft Office, Teaching, Active Directory, Windows Server, Adult Education, Higher Education, Windows, Network Security, Operating Systems, Network Administration, System Administration, Unix, Linux, Programming, Visio, Project Management, Leadership Development, Marketing, Java, Team Leadership, Team Building, Soldering, Academia, C++, Leadership, Visual Basic, Public Speaking, Software Documentation, Databases, Networking, Servers, Customer Service, Research, Classroom, PowerPoint, Access, Management, HTML, TCP/IP, Technical Support, Training, Hardware, OS X, Help Desk Support, College Teaching, DHCP, DNS

Education
Lutheran School of Theology at Chicago   1999 — 2005
M.Div, Divinity/Ministry

Oakland University   1992 — 1994
MS, Computer Science & Engineering

Kettering University   1987 — 1992
BSEE, Electrical Engineering

Experience
New Horizons Computer Learning Centers of Southern California   March 2013 - Present
Xerox  June 2006 - March 2013
Paramount Pictures  1999 - 2006
Entex Information Systems  June 1996 - October 1999
Paramount Pictures  January 1995 - June 1996

Skills
VMware, Active Directory, Windows Server, Citrix, Linux, RedHat, Enterprise Software, SQL, Disaster Recovery, Virtualization, Business Continuity

Education
California State University-Los Angeles   1995 — 1999
Computer Science

CSULA

Experience
University of California, San Diego, Extension   January 2015 - Present
Integris Performance Advisors   January 2011 - Present
King County  January 2012 - Present
GoLeanSixSigma.com   January 2012 - Present
Catalyst  January 2002 - Present
LA County  April 2011 - Present
San Diego State University  July 2011 - Present
New Horizons Computer Learning Centers of Southern California   2010 - Present
Karen Martin & Associates, LLC   June 2012 - Present
Trustmark Insurance  November 2008 - Present

Skills
Lean Sigma, Lean Initiatives, Change Management, Strategic Planning, Process Management, Process Mapping, Value Stream Mapping, Project Facilitation, Kaizen Facilitation, Process Improvement, Six Sigma, College Teaching, minitab, Microsoft Office, Visio, Strategic Consulting, Management Consulting, Process Consulting, Mentoring, Black Belt, Team Leadership, Root Cause Analysis, Data Analysis, Government, Healthcare, Supply Chain Management, Kanban, Lean Manufacturing, Operations Management, Quality Management, Problem Solving, Business Process Mapping, Project Management, Kaizen, Workshop Facilitation, Program Management, Cross-functional Team..., Quality Assurance, Business Process..., Training, Vendor Management, Continuous Improvement, Leadership, Management, Performance Management, Team Building, Strategy, Organizational..., Process Engineering, Leadership Development

Education
Pepperdine University, The George L. Graziadio School of Business and Management   1999 — 2002
MBA, Leadership; Organizational Development

San Francisco State University   1990 — 1993
Bachelor of Arts (BA), English Literature

Experience
Keller Williams Realty, Inc. - Irvine, CA   December 2014 - Present
New Horizons Computer Learning Centers of Southern California   January 2014 - June 2014
Maarka Data Solutions   September 2013 - January 2014
ServiceLink, a Black Knight company & LPS-LSI   September 2011 - August 2013
Business & R.E. Asset Management (BMC)   October 2007 - August 2011
Auction.com (a.k.a. REDC / National Recreational Properties, Inc.)   October 1999 - September 2007
First American Title  March 1997 - October 1999

Skills
Operations Management, Loans, Real Estate, Escrow, Title Insurance, REO, Mortgage Banking, Mortgage Servicing, Asset Managment, Investments, Management, Residential Mortgages, Closings, Investment Properties, Mergers & Acquisitions, Default, Refinance, Loan Servicing, Credit, Asset Management, Vendor Management, Foreclosures, Real Estate Transactions, First Time Home Buyers, Real Estate Economics, Real Estate Financing, HUD, Negotiation, Property Management, Sellers, Property, Investors, Mortgage Lending, Loan Origination, Loss Mitigation, FHA, Leadership, Mortgage Underwriting, Finance, Underwriting, Commercial Real Estate, Funding, Training, Executive Management, Strategic Planning, Business Development, Loan Modifications, Portfolio Management, Sales, CRM

Education
ADHI Schools, LLC   2014 — 2015
CA Real Estate Agent / Realtor License

California Employers Association   2014 — 2014
Certification

New Horizons Computer Learning Centers of Southern California   2014 — 2014
Cisco Certified Network Associate (CCNA) W/CompTIA Network+

Ain Shams University   1991 — 1995
B.A.

Software Education of America, Brea   2000 — 2000
Certification

Lorman Education Services, Orange   2003 — 2004
Certification

Experience
Source Healthcare Analytics  April 2012 - Present
New Horizons of Phoenix   August 2011 - April 2012
New Horizons Computer Learning Centers of Southern California   January 2010 - August 2011
New Horizons CLC  June 2007 - August 2009
Hawaii Technology Institute   August 2003 - May 2007
CompUSA  October 1999 - May 2007
Hawaii Pacific Care Association   2005 - 2007

Skills
Training, Public Speaking, Instructional Design, Hands-on Training, Curriculum Development, Technical Writing, Microsoft Office, Curriculum Design, SharePoint, Adult Education, E-Learning, Adobe Creative Suite, Training Delivery, Employee Training, Leadership, Microsoft Excel, Social Networking, Windows, Visio, Time Management, Project Management, Instructor-led Training, Event Planning, Access, Team Building, Program Management, PowerPoint, System Administration, Technical Training, Coaching, Team Leadership, Customer Service

Education
Arizona State University   1987 — 1992
M.A., Communication

University of Hawaii at Manoa   1982 — 1987
Bachelor’s Degree, Speech Communication and Rhetoric

Experience
QAD  February 2011 - Present
QAD  July 2003 - February 2011
QAD  July 2000 - July 2003
OneAnthem   July 1998 - December 2001
ADP  July 1996 - July 1998
The Focus Insitute   July 1994 - July 1996
New Horizons Computer Learning Centers of Southern California   November 1991 - July 1994

Skills
Zachman, Taxonomy, Enterprise Architecture, Knowledge Management, System Architecture, Requirements Analysis, SaaS, Cloud Computing, Business Analysis, Integration, IT Strategy, Solution Architecture, Strategic Planning, Distance Learning, Document Management, CMS, Architecture, Live Video Streaming, Project Management, Software Development, Business Intelligence, Business Process, Information Architecture, Software Project..., SOA, ERP, SDLC, IT Management, Enterprise Software, Information Technology, EAI, Agile Methodologies, Databases, IIS, Application Architecture, PMP, Architectures, Management, Program Management, CRM, Business Process...

Education
California State University-Fullerton   1990 — 1991
Master of Arts (MA), English Language and Literature, Poetry Composition

California State University-Fullerton   1988 — 1990
Bachelor of Arts (BA), English Language and Literature, General

Saddleback College   1985 — 1988
BA Transfer Student, Music

Experience
Burns & Levinson LLP  October 2004 - Present
New Horizons Computer Learning Centers of Southern California   2001 - 2004
Le Meridien Hotels & Resorts  1998 - 2001

Skills
Litigation, Legal Research, Training, Instructor-led Training, Microsoft Word, Document Management, New Hire Orientations, New Hire Training, Technical Training, Microsoft Office, Instructional Manuals, Software Implementation

Education
Appalachian State University
Bachelor of Science (B.S.), Business Administration and Marketing

Experience
New Horizons Computer Learning Centers of Southern California   August 2013 - Present
Kaiser Permanente  September 2013 - September 2013
US Department of Homeland Security  October 2002 - March 2013
Don Kasper dba (PC Consulting Group)   2013 - 2013

Education
New Horizons-Computer Learning Centers   2013 — 2013
Certification: Microsoft Office 2010-(User Support Specialist) Will graduate in: 12/13, Microsoft Office User Software Training and Technical Support

California State University-Northridge   1975 — 1981
Bachelor of Science (BS), Health/Health Care Administration/Management

Experience
Let's Dream It Together Photography   July 2013 - Present
New Horizons Computer Learning Centers of Southern California   December 2009 - July 2013
Thor Credit Corporation / GE Money   April 2007 - June 2008
Thor Credit Corporation / GE Money   February 2003 - April 2007
First Class Cargo   January 1998 - January 2003
United Airlines  January 1997 - January 1998
Doral Pizza   January 1993 - January 1998

Skills
Windows Server, Windows 7, Office 2010, CompTIA A+ Certification, CompTIA Network+, Microsoft CRM, Six Sigma, Customer Service, Training, Leadership, Problem Solving, Business Analysis, Microsoft Certified..., Photography, Photoshop, Digital Photography, Portrait Photography, Weddings, Event Photography, Commercial Photography, Photos, Lightroom, Visio, System Administration, Information Technology, Salesforce.com, Active Directory, Project Management, Software Documentation, Troubleshooting, Access, Computer Hardware, Microsoft Office, XP, Security, Program Management, Network Administration, Team Leadership, Team Building, Networking, Career Counseling, Technical Support, Social Networking, Resume Writing, Organizational..., Employee Training, Conflict Resolution, Consulting, Negotiation, SharePoint

Education
New Horizons Computer Learning Centers of Southern California   2008 — 2009
Six Sigma Green Belt

El Camino College   1998 — 2000
EMT Certified, EMT Training

Experience
New Horizons Computer Learning Centers of Southern California   December 2013 - Present
New Horizons Computer Learning Centers of Southern California   September 2012 - November 2013
Kim and Associates   2012 - August 2012
C2 Education  July 2011 - April 2012

Skills
Microsoft Office, Customer Service, Editing, Copy Editing, Team Leadership, Direct Sales, Sales Presentations, Contract Negotiation, Spanish, SharePoint, New Business Development, Training, Account Management, Solution Selling, MS Project, Selling, Microsoft Word, Project Management, Microsoft Excel, Sales, Leadership, Team Building, CRM, Networking, Cold Calling, Sales Process, Business Development, Management

Education
California State University-Fullerton   2005 — 2009
Bachelor of Arts (BA), English Language and Literature, General

California State University-Fullerton   2005 — 2009
Bachelor of Arts (BA), Philosophy

Golden Springs Elementary

Golden Springs Elementary

Experience
The Gifford Florida Youth Orchestra   August 2003 - Present
The First Woman's Church in the City of the Angels   February 1985 - Present
Telco Institute   1970 - 1975
New Horizons Computer Learning Centers of Southern California   January 1970 - January 1971

Skills
Computer Science, Spiritual Counseling, pioneering organizations, Teaching, Social Media Marketing, Community Outreach, Business Development, Public Speaking, Customer Service, Editing, Leadership Development, Program Development, Grant Writing, Team Building, Fundraising, Research, Personal Development, Organizational..., Curriculum Development, Event Planning, Higher Education, Entrepreneurship, Executive Coaching, Social Media, Non-profits, Coaching, Public Relations, Event Management, Strategic Planning, Marketing, Leadership, Enneagram Trainer,...

Education
UCLA
Music Theory and Composition

University of California, Los Angeles
Speech Communication and Rhetoric

Experience
Woodbridge Structured Funding, LLC  April 2015 - Present
New Horizons Computer Learning Centers of Southern California   February 2013 - April 2015
Service Corporation International  November 2011 - November 2013
Verizon  2010 - 2011
National Notary Association  2010 - 2011
Danmer Custom Shutters  2007 - 2010
GTE  1986 - 1998

Skills
Conflict Resolution, Sales Management, Executive Coaching, Direct Sales, Management, Customer Retention, Customer Service, Business Strategy, Leadership, Training, Salesforce.com, Sales, Selling, Team Building, Employee Training, Call Centers, Team Leadership, Sales Operations, Cold Calling, Leadership Development, Coaching, Time Management, Social Networking, Budgets, Business Development, New Business Development, Strategic Planning, Marketing Strategy, Social Media Marketing, Project Management, Customer Satisfaction, Program Management, Sales Process, Account Management, Recruiting, Negotiation, Public Speaking, Lead Generation, Sales Presentations, Marketing, B2B, Ethics, Microsoft Office

Education
California State University-Northridge   1978 — 1981
Bachelor of Arts (B.A.), Speech Communication and Rhetoric

Occidental College   1977 — 1978

Royal High   1974 — 1977

Experience
Force7 Inc.   November 2010 - Present
Alida Connection   April 2010 - November 2010
New Horizons Computer Learning Centers of Southern California   July 2009 - October 2009
New Horizons Computer Learning Center of Colorado   May 2005 - July 2008
Genuity Inc.  June 1999 - January 2001
ADP  1992 - 1995

Skills
Management, Operations, Business Development, Solution Selling, Strategic Planning, Network Security, Leadership, Selling, Team Building, Information Technology, Direct Sales, CRM, Project Management, Cloud Computing, Sales, ITIL, Sales Operations, Account Management, Training, Start-ups, Recruiting, Networking, Cisco Technologies, New Business Development, Sales Management, Security, Salesforce.com, Sales Process, Professional Services, Lead Generation, Enterprise Software, SaaS, Strategic Partnerships, Channel Partners, Managed Services, Consulting, Cold Calling, VMware

Education
Colorado Technical University   2009 — 2011
B.S. Degree, Business Administration, Information Technology

Azusa Pacific University   1989 — 1992
Bachelor of Business Administration (B.B.A.), Business Administration

Experience
Alamom Consulting, Inc.   January 2014 - Present
New Horizons Computer Learning Centers of Southern California   January 2013 - Present
My Performance Brand   July 2012 - December 2012
Law Offices of Virginia L. Landry, Inc.   June 2007 - August 2011
Vector Marketing  November 2010 - January 2011

Skills
Microsoft Office, Waitressing, Bartending, Customer Service, Soft Skills, Business Writing, Photoshop, psychology, Leadership, Highly detail oriented, Strategic Initiatives, Multi Tasking, Interpersonal..., Organizational..., Time Management, Public Relations, Telephone Skills, Social Networking, Social Media Marketing, Building Relationships, Employee Training, Microsoft Word, Outlook, Training, PowerPoint, Marketing Strategy, Project Management, Market Research, Marketing Communications, Psychology, CRM, Marketing, Management

Education
Northern Arizona University, College of Business Administration   2009 — 2012
B.S. Business Administration, Finance and Marketing, 3.17

Tesoro High School   2005 — 2009
CA High School Diploma, General Studies

Experience
Love 2 Learn Consulting LLC  December 2014 - Present
New Horizons Computer Learning Centers of Southern California   August 2014 - December 2014
SingerLewak LLP  September 2012 - August 2014
Renaissance Club Sport  February 2010 - September 2012
CorePower Yoga  August 2009 - September 2012
Benjamin Legal Services, LLP   June 2012 - July 2012
Renaissance Club Sport  February 2010 - May 2010
South County Cheer and Dance Academy   September 2005 - September 2009

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Satisfaction, Sales, PowerPoint, Data Entry, Inventory Management, Team Building, Public Speaking, Coaching, Teamwork, Human Resources, Social Media Marketing, Time Management, Social Networking, Social Media, Leadership, Interviews, Recruiting, Employee Benefits, Management, Benefits Administration, Personnel Management, Performance Management, HRIS, HR Policies, Payroll, FMLA, Training, Job Descriptions, Onboarding, Employment Law, Employee Relations, Policy, Talent Acquisition, Performance Appraisal, Hiring, Applicant Tracking..., Screening Resumes, Leadership Development, Employee Training, College Recruiting, Marketing, New Hire Orientations, Employee Engagement, Communication, Talent Management, Event Planning

Education
California State University-Fullerton   2011 — 2013
Bachelor of Arts (B.A.), Industrial and Organizational Psychology

Saddleback College June 2011   2007 — 2011
Associates of Arts Degree (AA), Psychology

Experience
Two Birds Entertainment   February 2011 - Present
New Horizons Computer Learning Centers of Southern California   May 2009 - March 2010
SPSS  April 2008 - March 2009
SPSS  January 2007 - March 2008
SPSS  June 2006 - December 2006
IBM (SPSS)   November 2005 - June 2006

Skills
B2B, Leadership, Program Management, Salesforce.com, Account Management, New Business Development, Sales, Marketing Strategy, Lead Generation, Business Development, Direct Sales, Marketing, Sales Management, Negotiation, Solution Selling, Public Speaking, Integrated Marketing, Analytics, Contract Negotiation, Social Media Marketing, Strategic Planning, Advertising, Sales Process, Training, Customer Service, Digital Media, Digital Marketing

Education
Trinity University   2000 — 2004
B.S., Business Administration/Communications

Austin High School   1996 — 2000

Experience
New Horizons Computer Learning Centers of Southern California   August 2015 - Present
Missouri State University  May 2015 - Present
Laura Ingalls Wilder Historic Home and Museum   January 2015 - July 2015
Missouri State University  August 2013 - May 2015
Tipsy Lit   October 2013 - November 2014
Missouri State University  June 2014 - August 2014
Missouri State University  August 2013 - May 2014
Mercy  October 2009 - August 2013
Drury University  January 2013 - May 2013
Drury University  August 2011 - April 2012

Skills
Creative Writing, Editing, Blogging, Social Media, Writing, Social Networking, Research, Event Planning, Public Speaking, Microsoft Office, Microsoft Excel, Higher Education, PowerPoint, Microsoft Word, Critical Thinking, Apple Pages, Content Management

Education
Missouri State University   2013 — 2015
Master's Degree, Professional and Technical Writing

Drury University   2010 — 2013
Bachelor's Degree, Writing with Minors in English and Women and Gender Studies, 3.0

Ozarks Technical Community College   2007 — 2010
Technical Writing

Joplin High School   1999 — 2001
High School

Experience
New Horizons Computer Learning Centers of Southern California   December 2005 - Present
CME Group  December 2004 - June 2005
The German School   June 2004 - August 2004
DSA Community Publishing   November 2001 - July 2003
Cablevision  February 1999 - April 2001

Skills
CompTIA, Microsoft Certified..., Routers, Network+, A+, Windows 7, Windows Server, Microsoft Exchange, Active Directory, DHCP, TCP/IP, XP, Disaster Recovery, Data Center, Software Installation, System Administration, Servers, VMware, Help Desk Support, Training, Network Administration, Technical Support, Troubleshooting, Security, A+ Certified, Norton Ghost, Operating Systems, Group Policy, Cloud Computing, Networking, Printers, Databases, Windows, HP, Hardware, Windows XP, DNS, Security+, Access, LAN-WAN, Cisco Technologies, Computer Hardware, Wireless Networking, Microsoft Technologies, CompTIA A+ Certification, CompTIA Network+, Network Security, Citrix, SharePoint, CCNA

Education
Nassau Community College   2004 — 2004
Liberal Arts

Nassau Boces   1996 — 1998
Electronics and Computer Technician

Experience
Scripted.com  September 2013 - January 2015
Pentaho  November 2011 - September 2013
James Basin ESQ   June 2010 - February 2011
New Horizons Computer Learning Centers of Southern California   February 2010 - May 2010
University of the Rockies  July 2009 - January 2010
James Basin ESQ   June 2005 - August 2005

Skills
Sales, Business Intelligence, Salesforce.com, SaaS, Direct Sales, Data Integration, Analysis, Integration, Solution Selling, Program Management, Software Development, Enterprise Software, Business Development, Lead Qualification, Sales Operations, Marketing, B2B, Cloud Computing, Lead Generation, Cold Calling, Sales Process, CRM, Professional Services

Education
San Diego State University-California State University   2004 — 2008
BA

San Mateo High School   2000 — 2004

Bowditch

Bowditch

Experience
New Horizons Computer Learning Centers of Southern California   July 2015 - Present
NetCom Learning  January 2015 - Present
Atlanta Technical College  June 2013 - May 2015
New Hope Enterprises   February 2011 - May 2015
First Step Staffing Inc.   October 2009 - January 2011

Education
Atlanta Technical College   2012 — 2015
Associate of Arts and Sciences (A.A.S.)

New Horizons Computer Learning Center   2012 — 2014
CompTIA CTT+ Train the Trainer

New Horizon Computer Learning Center   2011 — 2014
Certification

McCann's School of Business   1996 — 1998
Diploma Obtained

Experience
New Horizons Computer Learning Centers of Southern California   September 2014 - January 2015
Manheim  2012 - 2014
Copart  February 2010 - April 2012
CarMax  October 2008 - February 2010

Skills
Worship Leading, Sales,..., Sales, Sales Process, Purchasing, Customer Retention, Church Events, Consulting, Sales Operations, Team Building, Training, New Business Development, Sales Management, Leadership, B2B

Education
Bloc   2015 — 2015
Designer Track (UX Design and Front End Web Development), Web Page, Digital/Multimedia and Information Resources Design

Biola University   2005 — 2007
Bachelor of Science (BS), Organizational Leadership

California State University-Fullerton   2000 — 2002
General Education

Experience
Tandem (formerly California Partnership Marketing Group - CPMG)   July 2014 - Present
New Horizons Computer Learning Centers of Southern California   January 2013 - May 2014
City of Corona  June 2011 - January 2012
Out of the Oyster   January 2010 - January 2012

Skills
Sales, Customer Service, Direct Sales, Event Planning, Team Building, Sales Management, Microsoft Office, New Business Development, Project Management, Training, Account Management, Marketing, Networking, Leadership Development, Social Media, Coaching, Salesforce.com, Event Management, Customer Satisfaction, Leadership, Time Management, Marketing Strategy, Cold Calling, Email Marketing, Public Speaking, Public Relations, Human Resources, Strategic Planning, Budgets, Social Networking, Social Media Marketing, B2B, Inventory Management, Teamwork, PowerPoint, Team Leadership, Employee Training, Microsoft Excel, Recruiting, Sales Presentations, Employee Relations, Marketing Communications, Sales Process, Outlook, Management, Business Development, Retail, Solution Selling, Advertising, Microsoft Word

Education
California Baptist University   2008 — 2013
Business/Communications, Management

Orange County High School of the Arts

Experience
Robert Half Technology  April 2015 - Present
New Horizons Computer Learning Centers of Southern California   April 2014 - April 2015
Goldline International, Inc  July 2011 - September 2013
Liberty Tax Service  November 2007 - September 2011
CashCall, Inc.   July 2005 - September 2007

Skills
Sales, Employee Training, Training, Management, Leadership, Account Management, Project Management, Marketing, Sales Management, Store Management, Negotiation, Retail, Human Resources, Microsoft Excel, IT Strategy, Microsoft Technologies, RedHat, Cisco Technologies, IT Management, ITIL, PMP, lean six sigma, citrix, CompTIA, Organizational..., Windows Sharepoint..., Citrix, Business Development, CRM, Consultative Selling, Consulting, Customer Service, Networking, Team Building, Team Leadership

Education
University of California, Santa Barbara
Bachelor of Arts (B.A.), Psychology

Experience
New Horizons Computer Learning Centers of Southern California   2010 - Present
Business Advisors   2004 - 2010
New Horizons Computer Learning Centers  2003 - 2004
New Horizons Computer Learning Centers Corporate   2002 - 2003

Skills
Access, Account Management, Business Development, CRM, Call Centers, Cisco Technologies, Consulting, Customer Service, Direct Sales, Enterprise Software, Human Resources, ITIL, Information Technology, Leadership, Management, Mergers, Mergers, Microsoft CRM, Microsoft Excel, Microsoft Office, Networking, New Business Development, Program Management, Project Management, Recruiting, Sales, Sales Management, Sales Process, Salesforce.com, SharePoint, Solution Selling, Strategic Planning, Strategy, Team Building, Time Management, Training, VMware, Vendor Management, Virtualization, Mergers & Acquisitions

Education
Pacific Union College
Bachelor of Business Administration, Marketing

Experience
Virginkar & Associates, Inc.   August 2010 - Present
New Horizons Computer Learning Centers of Southern California   November 2009 - July 2010
XDimensional Technologies  May 2000 - May 2009
International Kart Federation   October 1998 - May 2000
Magnon Engineering, Inc.   September 1985 - September 1998

Skills
Employee Relations, Open Enrollment, Employee Benefits, Payroll, Job Descriptions, Resume Writing, HR Policies & Procedures, Policy, Training, Benefits Administration, Insurance, Employment Law, Recruiting, New Hire Orientations, Human Resources, Management, Personnel Management, ADP Payroll, Strategy, COBRA, Employee Engagement, HR Policies, Hiring, Internet Recruiting, Employee Handbooks, Change Management, FMLA, Program Management, Interviews, Talent Management, Onboarding, Employee Training, SharePoint, Visio, Talent Acquisition, Conflict Resolution, Career Development, College Recruiting, Workforce Planning, Organizational..., HR Consulting, Labor Relations

Education
University of La Verne   1977 — 1981
BA, Business Administration and Recreation

Experience
Technology Integration Group  August 2014 - Present
New Horizons Computer Learning Centers of Southern California   February 2013 - August 2014
Ambit Energy,LP  2010 - December 2013
EGG Marketing   November 2011 - January 2013
The University of Texas - Pan American  June 2012 - December 2012
The University of Texas - Pan American  June 2009 - December 2012
HMR Business Solutions, Inc   May 2011 - August 2011
The University of Texas - Pan American  May 2009 - May 2010

Skills
Training, Marketing, Leadership, Sales, Direct Sales, Account Management, Project Management, Management, Marketing Strategy, Advertising, Solution Selling, Cold Calling, CRM, Sales Presentations, Sales Process, Graphic Design, Employee Training, Coaching, Program Management, Recruiting, Photoshop, Marketing Event Planning, New Business Development, Event Management, Customer Service, Budgets, Social Networking, Networking, Customer Satisfaction, Social Media Marketing, Unified Communications, Oracle, Security, SharePoint, Collaboration, Business Intelligence, Adobe, Cisco Technologies, VMware, Human Resources, Data Center, Wireless Communications..., Professional Services, Managed Services, Virtualization, Cloud Computing, Storage

Education
The University of Texas-Pan American   2009 — 2011
Master of Business Administration (M.B.A.)

The University of Texas-Pan American   2005 — 2009
Bachelor of Business Administration (BBA), Marketing

Study abroad in Germany   2006 — 2006
Topics in Management

Experience
Northwest Alliance of Consultants   April 2013 - Present
Krause Center for Innovation   September 2014 - December 2014
Revelation X   October 2012 - February 2014
New Horizons Computer Learning Centers of Southern California   January 2012 - October 2012
United States Marine Corps  January 2002 - February 2012
United States Marine Corps  March 2011 - December 2011
United States Marine Corps  March 2011 - December 2011
United States Marine Corps  April 2007 - March 2009

Skills
Training Management, Project Management, Strategic Planning, Military Experience, Management Consulting, Certified Instructor, Mission Accomplishment, Small Unit Leadership, Leadership, Program Management, Training, Budgets, DoD, Business Intelligence, Human Resources, Operations Management, Team Leadership, Information Assurance, Military, Management, Leadership Development, Account Management, Security, Change Management, Security Clearance, Government, Military Operations, Team Building, Strategy, Six Sigma, Project Planning, Analysis, Command, Operational Planning, Process Improvement, Proposal Writing

Education
Pepperdine University, The George L. Graziadio School of Business and Management   2015 — 2017

Santa Monica College   2014 — 2015

Foothill College   2013 — 2014

Riverside Community College   2012 — 2013

Virginia Board of Education   2001 — 2001
GED

Experience
Surrex Consulting  November 2011 - Present
New Horizons Computer Learning Centers of Southern California   March 2011 - October 2011
THG Sports  April 2010 - November 2010
Comcast  October 2008 - July 2009

Skills
Cold Calling, Solution Selling, Cloud Computing, Business Intelligence, Salesforce.com, Sales Management, Management, Consulting, Team Leadership, Account Management, Recruiting, Lead Generation, Enterprise Software, Information Technology, CRM, Software Project..., Professional Services, Data Center, New Business Development, Direct Sales, Disaster Recovery, SaaS

Education
University of California, Los Angeles   2005 — 2008
Bachelor's, Psychology, History

Experience
New Horizons Computer Learning Centers of Southern California   August 2011 - January 2013
New Horizons Computer Learning Centers of Southern California   August 2010 - September 2011
New Horizons Computer Learning Centers of Southern California   July 2009 - August 2010
New Horizons Computer Learning Centers of Southern California   April 2009 - July 2009
City of Tehachapi   September 2004 - October 2008

Skills
Marketing, Lead Generation, Salesforce.com, Account Management, Customer Service, Business Development, Sales Management, Sales, Project Management, New Business Development, Microsoft Office, Training, Social Media, Client Presentation, Email Marketing

Education
UCLA
Interior Design

Experience
Waiakea   May 2012 - Present
New Horizons Computer Learning Centers of Southern California   April 2011 - May 2012
Vector Marketing Corporation  May 2010 - August 2010
The Cutlery   October 2007 - May 2009

Skills
Sales, Cold Calling, Salesforce.com, Account Management, Direct Sales, Sales Management, Social Media, New Business Development, Marketing, Microsoft Excel, Sales Process, Lead Generation, PowerPoint, B2B, Customer Service

Education
University of Hawaii at Hilo   2006 — 2010
Bachelors, Business Administratioin

Experience
Deem, Inc.   October 2013 - September 2014
New Horizons Computer Learning Centers of Southern California   August 2011 - January 2013
PISCES RISING SEAFOOD GRILL   December 2008 - October 2012
CyberDefender  June 2010 - May 2011
Whole Foods Market  August 2006 - December 2008
The Love Intelligence Group   January 2001 - March 2006
Epson  January 1992 - April 1999
Marketing and Sales  February 1987 - June 1991
Honeywell  August 1985 - January 1987
Intel Corporation  February 1984 - August 1985

Skills
Product Management, Sales, Project Management, New Business Development, Sales Management, VMWare VSP 5, CompTIA Security+, Strategy, Marketing, Management, Product Marketing, CompTIA Network+, Training, Social Media, Cross-functional Team..., Leadership, Social Networking, Direct Sales, SaaS, E-commerce, Account Management, CRM, Business Development, Start-ups, Team Building, Team Leadership, Sales Process, Vendor Management, Strategic Partnerships, Budgets, Salesforce.com, Lead Generation, Advertising, Solution Selling, Time Management, Marketing Strategy, Selling, Sales Operations, Online Marketing, B2B, Strategic Planning, Competitive Analysis, Customer Satisfaction, P&L Management, Entrepreneurship, Cold Calling, Product Development, Program Management, Social Media Marketing, Market Research

Education
Boston Univeristy
MEng, Manufacturing Engineering

San Francisco State University
Bachelors of Science, Engineering

Experience
First 5 San Diego County   January 2012 - Present
San Diego County Commission on Children, Youth and Family   May 2007 - December 2011
Clerk of the Board, San Diego County   February 2001 - May 2007
New Horizons Computer Learning Centers of Southern California   July 2000 - February 2001
Lexmark  January 2000 - July 2000
Packard Bell NEC  October 1996 - January 2000
U.S. Marines   September 1974 - August 1995

Skills
Program Management, Community Outreach, Non-profits, Public Speaking, Strategic Planning, Project Management, Microsoft Excel, Microsoft Office, Research, Government, Process Improvement, Customer Service

Education
MiraCosta College   1995 — 1997
None, IT

National University   1986 — 1987
Political Science and Government

Coastal Carolina Community College   1982 — 1984
None, Math

Experience
ARC Document Solutions  July 2011 - Present
New Horizons Computer Learning Centers of Southern California   October 2009 - June 2011
Discover Health Chiropractic Center   February 2006 - September 2009
Ahlstrom Computer Services   April 2003 - February 2006

Skills
Windows Server Network..., •Managing and..., •Windows Server..., •Windows Operating..., Wireless Networks, Network Security, Network Administration, Network Architecture, Network Engineering, Wireless Networking, IP Networking, Network Operations, System Administration, System Design, Operating Systems, Windows Server, Windows Server 2003, Server Administration, Server Management, Windows Server 2008, Windows 7, Windows 9x, Attention To Detail, Business Strategy, Business Management, Excel, Hardware, Microsoft Office, Problem Solving, TCP/IP, Word, Windows, Wireless, PowerPoint, Windows XP Professional, Viruses, Spyware, Malware Analysis, XP, Active Directory, Management, Computer Network..., Troubleshooting, Windows XP, IP, Microsoft Excel, Networking, Servers, Software Installation, A+ Certified

Education
New Horizons Computer Learning Center   2003 — 2011
Microsoft Certified Systems Engineer, Microsoft Systems

Coastline Community College
General Education; Business Administration

Orange Coast College
General Education; Business Administration

Experience
JennyDressWell   February 2015 - Present
Contractor and Analyst   January 2013 - Present
Citibank, Los Angeles  May 2014 - December 2014
World Services, LLC  January 2010 - July 2014
Sharp Business Systems  March 2014 - April 2014
Zee Medical  June 2013 - March 2014
Metrotek Learning   March 2013 - July 2013
Franchise Growth Systems   January 2006 - December 2009
Computer EducationServices, Inc.   February 2003 - November 2005
New Horizons Computer Learning Centers of Southern California   November 1998 - June 2002

Skills
Teaching, Franchising, Sales Management, Team Building, Strategic Planning, Coaching, New Business Development, Sales Process, Sales, Negotiation, Account Management, Direct Sales, Personal Training, Telemarketing, Outside Sales, inside sales, interpreter, Translation, Cold Calling, Sports, Mothers, International Sales, International Traveler, National Accounts, certified in leasing, Education, Bilingual Proficiency, Entrepreneurship, Business Development, International Business, Marketing Strategy, Contract Negotiation, Marketing, Selling, B2B, Retail, Management, Advertising, Sales Presentations, Salesforce.com, Time Management, Customer Service, Spanish, CRM, Consulting, Networking, Leadership, Competitive Analysis, Market Research, Strategic Partnerships

Education
Fundación Universidad de las Américas Puebla   1987 — 1992
BA in Bilingual Education, English/Spanish Teacher, 3.9 GPA

Northern Arizona University   1987 — 1988
Bachelor's degree, EducationTransfer

Winston Churchill Potomac, Maryland   1984 — 1985
Liberal Arts, Bilingual Education, Highschool

Experience
New Horizons Computer Learning Centers of Southern California   August 2014 - Present
Invetech  April 2010 - December 2011
D2M, Inc.   2008 - February 2009
Circle Medical Devices, Inc.   April 2007 - July 2007
BC Tech  June 2005 - April 2007
Wellness Monitoring, Inc.   May 2001 - May 2005
A & D Engineering   2000 - 2003
Lathrop Engineering  1999 - 2000
Avocet Medical, Inc   1998 - 1999
DADE-BEHRING DIAGNOSTICS, INC   1997 - 1998

Skills
Product Development, Manufacturing, Cross-functional Team..., Medical Devices, Quality System, Business Development, R&D, Marketing, Management, Product Design, FDA, Start-ups, Biotechnology, Commercialization, Strategy, Design Control, Injection Molding, Design for Manufacturing, Sales, ISO 13485, Product Management, Product Marketing, Biomedical Engineering, Product Launch, Long-term Customer..., Customer Relations, Customer Satisfaction, Employee Training, Training Delivery

Education
University of California, Berkeley   1981 — 1984
Bachelor of Arts (B.A.), Sociology and Pre-Med

Experience
Netmark.com  July 2015 - Present
Faulkner Media Group  July 2012 - June 2015
Emerald Connect, Inc.   March 2007 - July 2012
New Horizons Computer Learning Centers of Southern California   February 2007 - February 2008

Skills
Customer Service, Social Media, Social Media Marketing, Marketing, New Business Development, Microsoft Office, Sales, Marketing Strategy, Marketing Communications, Microsoft Excel, Sales Management, Account Management, Strategic Planning, Editing, Selling, Social Networking, Online Advertising, Online Marketing, Graphic Design, Email Marketing, Salesforce.com, Digital Marketing, Technical Support

Education
Grossmont College   1989 — 1991

Experience
New Horizons Computer Learning Centers of Southern California   June 2013 - Present
New Horizons of South Florida   June 2000 - April 2013
ITT Residential Capital Servicing Corporation   1990 - 1995

Skills
Disaster Recovery, Team Building, Customer Service, Enterprise Software, Strategic Planning, Vendor Management, Business Development, Network Security, Management, Team Leadership, Account Management, Program Management, Training, Windows Server, CRM, Project Management, SharePoint, VMware, Cloud Computing, Virtualization, Microsoft SQL Server, Security, Firewalls, Servers

Education
University of San Diego   1989 — 1990
Bachelor’s Degree, English Language and Literature/Letters

Michigan State University   1984 — 1988
English

Rockhurst High School   1980 — 1984

Experience
New Horizons Computer Learning Centers of Southern California   1999 - Present

Education
NovaQuest Infosystems Computer Learning Center
Microsoft Certified Professional

University of Missouri-Columbia
Bachelor of Science (B.S.)

Experience
New Horizons Computer Learning Centers of Southern California   January 2012 - Present
Sterifide Laboratories   September 2006 - June 2011
Johnson & Johnson  December 1978 - September 1990

Skills
Start-ups, New Business Development, Medical Devices, Marketing Strategy, Product Development, Biotechnology

Education
California Polytechnic State University-San Luis Obispo   1968 — 1973
M.S., Exercise Science

Experience
Kaiser Permanente  March 2008 - Present
Maxim Healthcare Services  2005 - 2008
Account-Ability, Inc.   2002 - 2008
New Horizons Computer Learning Centers of Southern California   2004 - 2005
Mission Internal Medical Group  2004 - 2005

Skills
Medical Coding, Revenue Cycle, Hospitals, HIPAA, EMR, Healthcare, ICD-9, Medical Billing, Training, Medical Records, Quality Assurance, Medicare, EHR, Epic Systems, Software Documentation, Healthcare Information..., Medical Terminology, Medicine, Informatics, CPT, Health Information..., Healthcare Management, Physicians, Medicaid, HCPCS, Healthcare Consulting, Revenue Cycle Management, Practice Management, Physician Relations, Healthcare Industry, Meditech, Medical Compliance, Inpatient, Cerner, Ambulatory, Managed Care, Quality Improvement, CPOE, JCAHO, Radiology, Health Insurance, Credentialing, Provider Relations, Patient Safety, Medisoft, Health Policy, Surgery, Documentations, ICD-10, Physician Coding

Education
National American University   2011 — 2016
Bachelor of Science (BS), Healthcare Management

Experience
Ingram Micro  May 2012 - Present
New Horizons Computer Learning Centers of Southern California   August 1994 - May 2012

Skills
SharePoint, Windows Server, Microsoft SQL Server, Business Intelligence

Education
University of La Verne
MBA, Information Technology & International Business

Vanguard University of Southern California
Bachelor of Business Administration (B.B.A.), Accounting

Experience
New Horizons Computer Learning Centers of Southern California   October 2000 - February 2015

Skills
QuickBooks, Accounts Receivable, Accounts Payable, Financial Reporting, Cost Accounting, Customer Service, Microsoft Excel, Sales, Access, Outlook, Sage, Financial Analysis, Microsoft Word, Financial Accounting, Microsoft Office, Leadership, Fixed Assets, Salesforce.com, Analysis, Budgets, Account Management, Team Building, CRM

Education
Riverside Community College
Accounting

Experience
MJ Brown Consulting   January 2010 - Present
Health Net  January 2015 - September 2015
Agilex  December 2012 - March 2014
Kaiser Permanente  November 2011 - November 2012
CSC  October 2010 - October 2011
AltaMed Health Services  February 2010 - September 2010
Mission Critical Technologies  June 2008 - June 2009
Grass Valley APAC   June 2006 - June 2008
Xebal / Pro-Mounts   2004 - 2005
New Horizons Computer Learning Centers of Southern California   2000 - 2001

Skills
Management, Employee Training, E-Learning, Instructional Design, Leadership, Interviews, Instructor-led Training, Team Building, Training Delivery, Teaching, Sales, Public Speaking, Training, Coaching, Onboarding, PowerPoint, Editing, Visio, Leadership Development, Talent Acquisition, Team Leadership, Salesforce.com, Outlook, Career Counseling, Curriculum Design, Staff Development, Adult Education, Curriculum Development, Video, Hands-on Training, Software Development, Learning Management, Consulting, Higher Education, Multimedia, Soft Skills, Needs Analysis, Technical Writing, Web Development, Creative Writing, Video Editing, Being nice to people, Software Simulation...

Education
University of California, Los Angeles   1984 — 1985
Non degree program, Advanced Video Production / Post

California State University, Fresno   1980 — 1984
Radio and Television Broadcasting Technology/Technician

Experience
LAKE Billing Service   October 2008 - Present
AdvancedMD  2008 - 2012
Midland Area Chamber of Commerce  2008 - 2012
1-800-Radiator  June 2007 - August 2010
Freeland Leads Group   2008 - 2009
Bay City Leads Group   2008 - 2009
Gibson, Dunn & Crutcher LLP   June 2000 - December 2004
New Horizons Computer Learning Centers of Southern California   1997 - 2001
New Horizons Computer Learnng Center   1997 - 2000

Skills
Practice Management, Medical Billing, Graphics, Healthcare, Insurance, Customer Service, Billing, Microsoft Office

Education
University of North Texas   1982 — 1984
MsEd, Education Administration

Concordia University, Nebraska   1973 — 1977
BsEd, Art Education

Mission Viejo High School   1969 — 1973

Experience
Wynne Systems  July 2015 - Present
Wynne Systems  May 2013 - June 2015
SpecTec  May 2014 - February 2015
New Horizons Computer Learning Centers of Southern California   August 2011 - May 2013
California State University, Fullerton  2010 - 2011
EKnight Media   2009 - 2011
Bank NISP   2007 - 2008

Skills
Great Plains Software, CMS, Quickbooks, Microsoft CRM, Pivot Tables, Microsoft Excel, Outlook, Account Reconciliation, Bank Reconciliation, Financial Accounting, QuickBooks, Fixed Assets, Auditing, Finance, Financial Statements, Payroll, Financial Analysis

Education
California State University-Fullerton - College of Business and Economics   2009 — 2012
Master of Science, Accountancy, 3.7

Universitas Surabaya (UBAYA)   2003 — 2007
Bachelor of Science, Industrial Engineering

Experience
Texas Health Resources  October 2014 - Present
New Horizons Computer Learning Centers of Southern California   October 2013 - February 2014
The Boeing Company  November 2004 - May 2013
General Dynamics Advanced Information Systems  March 2000 - October 2004
MIKON Computer Systems, Inc.   1996 - 2000

Skills
Network Security, Troubleshooting, Computer Security, Aerospace, Technical Support, Windows, Servers, Computer Hardware, Information Security, System Administration, DoD, Configuration Management, Security Clearance, Testing, Software Documentation, Switches, Routers, Software Installation, Operating Systems, Windows 7, Microsoft Exchange, Visio, Microsoft Office 2007, Customer Service, Windows XP Pro, Information Assurance, PMP, Networking, Process Improvement, Telecommunications, Network Design, Project Management, Project Planning, Analysis, Defense, Microsoft Project, Microsoft Office 2003, Printer Installation, Executive Computing..., Desktop PC, Laptop PC, Disaster Recovery, Data Backup Solutions, Printer Repair, Document Scanners, Computer Imaging, Microsoft Server 2012, Cisco Technologies

Education
Chapman University   2003 — 2006
BS CIS, Computer Information Systems

Caltech   2008 — 2009
Certficate, Information Technology Project Management

New Horizons Computer Learning Centers of Southern California   2013 — 2014
CompTIA Certicications, Computer Systems Administration

Experience
New Horizons Computer Learning Centers of Southern California   September 2014 - Present

Skills
Social Media, Marketing, Social Networking, Event Planning, Creative Direction, Management, Marketing Strategy, Advertising, Microsoft Office, Microsoft Excel, Social Media Marketing, Project Management, Account Management

Education
University of Colorado Boulder   2003 — 2007
B.S., Advertising, Marketing

Universitat Pompeu Fabra
International Business

Experience
New Horizons Computer Learning Centers of Southern California   July 2012 - Present
Self-Employed  December 2009 - February 2012
ABT Electronics Inc   August 2001 - December 2009
Computer Technology Associates  April 2000 - May 2001

Skills
Technical Solution..., New Business Development, Financial Markets, IT Solutions, Software Consulting, Consumer Electronics, Professional Audio, Customer Experience..., Sales Process, Sales, Sales Operations, Training, Program Management, Management, Networking, Strategy, Advertising, Account Management

Education
Northern Illinois University   1991 — 1995
Bachelor of Science (BS), Marketing