NexxLinx Company
Industry: Company
DescriptionHeadquarters: Atlanta, GA Founded: 1997 Subsidiaries: Customerlinx of North Carolina, Inc., Benevox, Inc.
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NexxLinx Employees
Employee
Years
Job
Industry
Travis Goss Travis Goss's NexxLinx Experience July 2007 - April 2008
Job Attending Ashford University
Industry Consumer Services
Experience
Dollar Thrifty Automotive Group May 2008 - Present
SC Contact Center November 2013 - July 2014
Oklahoma Production Center September 2009 - May 2010
Coaches Corner: Wild Rose Casino and Resort August 2008 - July 2009
NexxLinx July 2007 - April 2008
Skills
Customer Service, Microsoft Word, Social Networking, Call Centers
Education
Ashford University 2013 — 2013
Ashford University
Bachelor of Arts, English and Communications
Clinton Community College
West Carroll High School
Dollar Thrifty Automotive Group May 2008 - Present
SC Contact Center November 2013 - July 2014
Oklahoma Production Center September 2009 - May 2010
Coaches Corner: Wild Rose Casino and Resort August 2008 - July 2009
NexxLinx July 2007 - April 2008
Skills
Customer Service, Microsoft Word, Social Networking, Call Centers
Education
Ashford University 2013 — 2013
Ashford University
Bachelor of Arts, English and Communications
Clinton Community College
West Carroll High School
Yomailyn Cruz Yomailyn Cruz's NexxLinx Experience June 2011 - December 2012
Job Customer Service and Sales Professional
Industry Consumer Services
Experience
Target December 2012 - March 2014
NexxLinx June 2011 - December 2012
EXPRESS November 2009 - May 2011
McDonald's Corporation March 2006 - November 2009
Skills
Leadership, Sales, Training, Management, Microsoft Office, Retail, Customer Service, Hiring, Microsoft Word, Store Management, Microsoft Excel, Strategy, Time Management, Teamwork, Team Leadership, Microsoft Publisher, Apple, Visual Merchandising, Retail Category..., CRM, Analysis, Cooking, Events Coordination, Event Planning, Baking, Working With Children
Education
City University of New York-John Jay College of Criminal Justice 2010 — 2013
Bachelor's Degree, Criminal Justice/Law Enforcement Administration, 3.06
SUNY Orange 2008 — 2010
Associate's Degree, General Science, 3.0
Target December 2012 - March 2014
NexxLinx June 2011 - December 2012
EXPRESS November 2009 - May 2011
McDonald's Corporation March 2006 - November 2009
Skills
Leadership, Sales, Training, Management, Microsoft Office, Retail, Customer Service, Hiring, Microsoft Word, Store Management, Microsoft Excel, Strategy, Time Management, Teamwork, Team Leadership, Microsoft Publisher, Apple, Visual Merchandising, Retail Category..., CRM, Analysis, Cooking, Events Coordination, Event Planning, Baking, Working With Children
Education
City University of New York-John Jay College of Criminal Justice 2010 — 2013
Bachelor's Degree, Criminal Justice/Law Enforcement Administration, 3.06
SUNY Orange 2008 — 2010
Associate's Degree, General Science, 3.0
Glenda Howard Glenda Howard's NexxLinx Experience November 2014 - May 2015
Job Experienced Controller/Accountant
Industry Accounting
Experience
NexxLinx November 2014 - May 2015
NexxLinx April 2011 - November 2014
Habif, Arogeti & Wynne September 2006 - May 2011
Kruggel, Lawton & Company, LLC December 2000 - August 2006
Weldun International, LTD May 1999 - December 2000
Corrugated Paper Products, Inc. May 1991 - May 1999
Skills
Accounting, QuickBooks, Financial Reporting, GAAP, Employee Benefits, US GAAP, Auditing, Financial Analysis, Internal Controls, Financial Accounting, CPA, Tax, Corporate Tax, Income Tax, Tax Preparation, Process Improvement, Management, Financial Statements, General Ledger, Tax Accounting, Revenue Recognition, Account Reconciliation, Payroll, Finance, Leadership, Strategic Planning, Budgets
Education
Ferris State University 2001 — 2004
Bachelor of Science in Business, Accounting
Ivy Tech Community College 1991 — 1994
Associate in Applied Science, Accounting
NexxLinx November 2014 - May 2015
NexxLinx April 2011 - November 2014
Habif, Arogeti & Wynne September 2006 - May 2011
Kruggel, Lawton & Company, LLC December 2000 - August 2006
Weldun International, LTD May 1999 - December 2000
Corrugated Paper Products, Inc. May 1991 - May 1999
Skills
Accounting, QuickBooks, Financial Reporting, GAAP, Employee Benefits, US GAAP, Auditing, Financial Analysis, Internal Controls, Financial Accounting, CPA, Tax, Corporate Tax, Income Tax, Tax Preparation, Process Improvement, Management, Financial Statements, General Ledger, Tax Accounting, Revenue Recognition, Account Reconciliation, Payroll, Finance, Leadership, Strategic Planning, Budgets
Education
Ferris State University 2001 — 2004
Bachelor of Science in Business, Accounting
Ivy Tech Community College 1991 — 1994
Associate in Applied Science, Accounting
Sean Sarnecky Sean Sarnecky's NexxLinx Experience June 2007 - January 2012
Job Manager at The PC Surgeon
Industry Information Technology and Services
Experience
The PC Surgeon June 2007 - Present
NexxLinx June 2007 - January 2012
Skills
Virus Removal, Server Administration, Data Recovery, Network Administration, Network Security, Remote Troubleshooting, Troubleshooting, Internet Troubleshooting, System Administration, Microsoft Technologies, Macintosh Applications, Data Backup Solutions, Software Installation, Hardware Diagnostics, Hardware Installation, Computer Hardware, Hardware Support, Firewalls, Integration, Networking, Call Centers, Technical Support
Education
Mount Saint Mary College
Business/International Marketing
SUNY Orange
Computer Science and Networking
The PC Surgeon June 2007 - Present
NexxLinx June 2007 - January 2012
Skills
Virus Removal, Server Administration, Data Recovery, Network Administration, Network Security, Remote Troubleshooting, Troubleshooting, Internet Troubleshooting, System Administration, Microsoft Technologies, Macintosh Applications, Data Backup Solutions, Software Installation, Hardware Diagnostics, Hardware Installation, Computer Hardware, Hardware Support, Firewalls, Integration, Networking, Call Centers, Technical Support
Education
Mount Saint Mary College
Business/International Marketing
SUNY Orange
Computer Science and Networking
Julius Bell, PMP Julius Bell, PMP's NexxLinx Experience February 2011 - May 2012
Job Adjustment Specialists at FirstCare Health Plans
Industry Outsourcing/Offshoring
Experience
FirstCare Health Plans February 2013 - Present
NexxLinx February 2011 - May 2012
Blizzard Entertainment March 2010 - January 2011
US Census Bureau March 2007 - June 2010
Huston-Tillotson University August 2004 - April 2007
Skills
Employee Benefits, Employee Relations, Human Resources, Performance Management, Training, Leadership, Microsoft Word, Strategic Planning, Team Management, Management, PowerPoint, Program Management, Recruiting, Software Documentation
Education
Huston-Tillotson University 2003 — 2010
Bachelor of Arts (B.A.), Business Administration and Management, General
Consulting Solutions. NET
Certifications in SQL, Sharepoint, Project Management
FirstCare Health Plans February 2013 - Present
NexxLinx February 2011 - May 2012
Blizzard Entertainment March 2010 - January 2011
US Census Bureau March 2007 - June 2010
Huston-Tillotson University August 2004 - April 2007
Skills
Employee Benefits, Employee Relations, Human Resources, Performance Management, Training, Leadership, Microsoft Word, Strategic Planning, Team Management, Management, PowerPoint, Program Management, Recruiting, Software Documentation
Education
Huston-Tillotson University 2003 — 2010
Bachelor of Arts (B.A.), Business Administration and Management, General
Consulting Solutions. NET
Certifications in SQL, Sharepoint, Project Management
Matthew Levert Matthew Levert's NexxLinx Experience April 2011 - September 2011
Job Pursuing the dynamics of law
Industry Research
Experience
Sears, Roebuck and Co. March 2014 - April 2014
CDW July 2012 - October 2013
NexxLinx April 2011 - September 2011
United States Marine Corps December 2006 - December 2010
Skills
Leadership, Hospitality, Customer Service, Charismatic Leadership, Love Of Learning, Dedicated Professional, Dedication to..., Dedication to work, Motivation, Sales, Solution Selling, Microsoft Excel, Time Management, Marketing, Account Management, Sales Process, Sales Operations, Direct Sales, Selling, Team Leadership, Business Development, Cloud Computing, Salesforce.com, Networking, SaaS, Enterprise Software, Management, Training, Cold Calling, Sales Management, Microsoft Office, Channel Partners
Education
New Horizons Computer Learning Center of Raleigh-Durham-Chapel Hill 2015 — 2015
Information Technology
Prairie State College 2012 — 2014
Studying for Associate's degree, Criminal justice
Motor Transport School/Logistics Vehicles School 2007 — 2007
GEDHomewood-Flossmoor High School 2002 — 2006
High School Diploma
Sears, Roebuck and Co. March 2014 - April 2014
CDW July 2012 - October 2013
NexxLinx April 2011 - September 2011
United States Marine Corps December 2006 - December 2010
Skills
Leadership, Hospitality, Customer Service, Charismatic Leadership, Love Of Learning, Dedicated Professional, Dedication to..., Dedication to work, Motivation, Sales, Solution Selling, Microsoft Excel, Time Management, Marketing, Account Management, Sales Process, Sales Operations, Direct Sales, Selling, Team Leadership, Business Development, Cloud Computing, Salesforce.com, Networking, SaaS, Enterprise Software, Management, Training, Cold Calling, Sales Management, Microsoft Office, Channel Partners
Education
New Horizons Computer Learning Center of Raleigh-Durham-Chapel Hill 2015 — 2015
Information Technology
Prairie State College 2012 — 2014
Studying for Associate's degree, Criminal justice
Motor Transport School/Logistics Vehicles School 2007 — 2007
GEDHomewood-Flossmoor High School 2002 — 2006
High School Diploma
Nicole Johns Nicole Johns's NexxLinx Experience March 2014 - July 2014
Job Prior Authorization Specialist at Accenture
Industry Hospital & Health Care
Experience
Accenture July 2015 - Present
BCforward February 2015 - July 2015
inSync Staffing October 2014 - January 2015
McGrath Systems October 2014 - October 2014
Concentrix July 2014 - October 2014
NexxLinx March 2014 - July 2014
Blizzard Entertainment June 2012 - January 2014
Excel Learning Center May 2012 - June 2012
College of Healthcare Professions August 2011 - November 2011
Visiting Physicians Association November 2010 - January 2011
Skills
Healthcare, Phlebotomy, Injections, Cpr Certified, Customer Service, Singing, Vital Signs, EKG, Teaching, Medicine, Hospitals, Troubleshooting, Time Management, Medical Assisting, Medical Records, Teamwork, Microsoft Excel, CPR Certified
Education
Medical Careers Institute 2004 — 2005
Associate's of Applied Science, Medical Assistant, 3.87
Elgin Community College 1997 — 1997
Accenture July 2015 - Present
BCforward February 2015 - July 2015
inSync Staffing October 2014 - January 2015
McGrath Systems October 2014 - October 2014
Concentrix July 2014 - October 2014
NexxLinx March 2014 - July 2014
Blizzard Entertainment June 2012 - January 2014
Excel Learning Center May 2012 - June 2012
College of Healthcare Professions August 2011 - November 2011
Visiting Physicians Association November 2010 - January 2011
Skills
Healthcare, Phlebotomy, Injections, Cpr Certified, Customer Service, Singing, Vital Signs, EKG, Teaching, Medicine, Hospitals, Troubleshooting, Time Management, Medical Assisting, Medical Records, Teamwork, Microsoft Excel, CPR Certified
Education
Medical Careers Institute 2004 — 2005
Associate's of Applied Science, Medical Assistant, 3.87
Elgin Community College 1997 — 1997
Nicholas Huskins Nicholas Huskins's NexxLinx Experience January 2010 - May 2014
Job Sales Engineer at Sweetwater Sound
Industry Entertainment
Experience
Sweetwater Sound April 2015 - Present
L.L.Bean August 2014 - Present
Euphonicathra April 2014 - October 2014
NexxLinx January 2010 - May 2014
College Pro May 2012 - September 2012
NexxLinx May 2010 - September 2012
Skills
Audio Editing, Microphone Placement, Customer Service, Troubleshooting, Pro Tools, Wireless Networking, Audio Mixing, Microphones, Salesforce.com, Audio Engineering, PowerPoint, Sales, Research, Facebook, Windows, MIDI, Composition, Signal Flow, Microsoft Office, Sound Mixing, Microsoft Word, Networking, Wireless Routers, Microsoft Excel, Social Media, MacBook Pro, Final Cut Pro, Customer Satisfaction, Call Centers, Teamwork, Customer Experience, Social Networking, Outlook, Music, Editing, Zendesk, WebEx, join.me, Skype
Education
New England School of Communications 2007 — 2013
Bachelor's degree, Audio Engineering
Osbourn Park High School 2003 — 2007
Sweetwater Sound April 2015 - Present
L.L.Bean August 2014 - Present
Euphonicathra April 2014 - October 2014
NexxLinx January 2010 - May 2014
College Pro May 2012 - September 2012
NexxLinx May 2010 - September 2012
Skills
Audio Editing, Microphone Placement, Customer Service, Troubleshooting, Pro Tools, Wireless Networking, Audio Mixing, Microphones, Salesforce.com, Audio Engineering, PowerPoint, Sales, Research, Facebook, Windows, MIDI, Composition, Signal Flow, Microsoft Office, Sound Mixing, Microsoft Word, Networking, Wireless Routers, Microsoft Excel, Social Media, MacBook Pro, Final Cut Pro, Customer Satisfaction, Call Centers, Teamwork, Customer Experience, Social Networking, Outlook, Music, Editing, Zendesk, WebEx, join.me, Skype
Education
New England School of Communications 2007 — 2013
Bachelor's degree, Audio Engineering
Osbourn Park High School 2003 — 2007
McClain, Nathaniel's NexxLinx Experience 2012 - 2015
Job New Beginnings
Industry Outsourcing/Offshoring
Experience
Consul&Holdings, LLC November 2008 - Present
NexxLinx 2012 - 2015
CompuCredit January 2006 - December 2009
Assurant Solutions 1994 - 2005
Skills
Vendor Management, Workforce Management, Project Management, Call Center, CRM, Contract Negotiation, Business Development, Analysis, Call Centers, Customer Service, Leadership, Management, Operations Management, Outsourcing, Process Improvement, Program Management, Sales, Strategic Planning, Team Management, Training
Education
Albany State University
Monroe High
Consul&Holdings, LLC November 2008 - Present
NexxLinx 2012 - 2015
CompuCredit January 2006 - December 2009
Assurant Solutions 1994 - 2005
Skills
Vendor Management, Workforce Management, Project Management, Call Center, CRM, Contract Negotiation, Business Development, Analysis, Call Centers, Customer Service, Leadership, Management, Operations Management, Outsourcing, Process Improvement, Program Management, Sales, Strategic Planning, Team Management, Training
Education
Albany State University
Monroe High
Abigail Jamison Sadler Abigail Jamison Sadler's NexxLinx Experience May 2013 - June 2014
Job Quality Assurance Site Lead at Perfetta
Industry Consumer Services
Experience
Perfetta, LLC June 2014 - Present
NexxLinx May 2013 - June 2014
NexxLinx December 2012 - May 2013
Skills
Quality Assurance, Customer Service, Leadership, Microsoft Office, Microsoft Excel, Team Building, Training, Quality Management, Call Centers, Supervisory Skills, Foreign Languages, Customer Satisfaction, Customer Experience
Education
State University of New York College of Agriculture and Technology at Cobleskill 2010 — 2012
Liberal Arts & Sciences: Social Sciences
Perfetta, LLC June 2014 - Present
NexxLinx May 2013 - June 2014
NexxLinx December 2012 - May 2013
Skills
Quality Assurance, Customer Service, Leadership, Microsoft Office, Microsoft Excel, Team Building, Training, Quality Management, Call Centers, Supervisory Skills, Foreign Languages, Customer Satisfaction, Customer Experience
Education
State University of New York College of Agriculture and Technology at Cobleskill 2010 — 2012
Liberal Arts & Sciences: Social Sciences
Patricia Dennard's NexxLinx Experience July 2014 - Present
Job Customer Service Rep/Clerical Clerk
Industry Consumer Services
Experience
Kelly's Grace Foundation October 2014 - Present
NexxLinx July 2014 - Present
Delta Dental July 2012 - March 2013
Global Connections (Service Foods Inc.) November 2012 - February 2013
Saia Inc. February 2009 - September 2011
Skills
Customer Service, Customer Satisfaction, Customer Support, Filing, Time Management, Computers, Customer Experience, Call Centers, Invoicing, People Skills, Administrative..., AS400 system, Data Entry, Team Building, Teamwork, Goal Oriented, Customer Retention, Office Administration, Outlook, Training, Phone Etiquette, Inventory Control, Telephone Skills, Cashiering, Accounts Receivable, Accounts Payable, Hiring, Office Management, Lotus Notes, Team-oriented, Networking, Access, Microsoft Office, Microsoft Excel, Leadership, PowerPoint, Management, Team Leadership, Account Management, Public Speaking
Education
Mid-America Christian University 2013 — 2015
Bachelor of Applied Science (BASc), Pschology and Ethics
Lee University 2004 — 2008
Bachelor of Applied Science (B.A.Sc.), Accounting and Business/Management
Kelly's Grace Foundation October 2014 - Present
NexxLinx July 2014 - Present
Delta Dental July 2012 - March 2013
Global Connections (Service Foods Inc.) November 2012 - February 2013
Saia Inc. February 2009 - September 2011
Skills
Customer Service, Customer Satisfaction, Customer Support, Filing, Time Management, Computers, Customer Experience, Call Centers, Invoicing, People Skills, Administrative..., AS400 system, Data Entry, Team Building, Teamwork, Goal Oriented, Customer Retention, Office Administration, Outlook, Training, Phone Etiquette, Inventory Control, Telephone Skills, Cashiering, Accounts Receivable, Accounts Payable, Hiring, Office Management, Lotus Notes, Team-oriented, Networking, Access, Microsoft Office, Microsoft Excel, Leadership, PowerPoint, Management, Team Leadership, Account Management, Public Speaking
Education
Mid-America Christian University 2013 — 2015
Bachelor of Applied Science (BASc), Pschology and Ethics
Lee University 2004 — 2008
Bachelor of Applied Science (B.A.Sc.), Accounting and Business/Management
Vanessa Taylor Vanessa Taylor's NexxLinx Experience September 2011 - September 2012
Job Office Manager at Rackspace
Industry Information Technology and Services
Experience
Rackspace, the #1 managed cloud company June 2014 - Present
Rackspace, the #1 managed cloud company July 2013 - July 2014
NexxLinx September 2011 - September 2012
Skills
Event Planning, Time Management, Event Management, Account Management, Human Resources, Office Management, Facilities Management, Procurement, Onboarding, AV Integration, Business Operations, Office Operations, Ergonomics, HR Policies, CRM, Management, SaaS, Sales, Microsoft Office, Microsoft Exchange, Strategy, Solution Selling, Data Center, Leadership, Audio Visual Support, Team Leadership
Education
Texas Tech University 2006 — 2011
Bachelor of Arts (B.A.), Sociology
Rackspace, the #1 managed cloud company June 2014 - Present
Rackspace, the #1 managed cloud company July 2013 - July 2014
NexxLinx September 2011 - September 2012
Skills
Event Planning, Time Management, Event Management, Account Management, Human Resources, Office Management, Facilities Management, Procurement, Onboarding, AV Integration, Business Operations, Office Operations, Ergonomics, HR Policies, CRM, Management, SaaS, Sales, Microsoft Office, Microsoft Exchange, Strategy, Solution Selling, Data Center, Leadership, Audio Visual Support, Team Leadership
Education
Texas Tech University 2006 — 2011
Bachelor of Arts (B.A.), Sociology
amina thomas's NexxLinx Experience March 2014 - Present
Job Agent at NexxLinx
Industry
Experience
NexxLinx March 2014 - Present
Skills
Competencies, Problem..., Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Outlook, English, Budgets, Strategic Planning, Research, Windows, Public Speaking, Negotiation, Photoshop, HTML, Team Building, Management, Project Management, Sales, Customer Service, Leadership, Marketing, Data Entry, Call Centers, Process Improvement, Customer Satisfaction
Education
Georgia Gwinnett College 2015 — 2017
Business and Accounting, Business Administration and Management, General
Gwinnett Technical College 2009 — 2013
associate, Business Management
NexxLinx March 2014 - Present
Skills
Competencies, Problem..., Microsoft Excel, Microsoft Office, Microsoft Word, PowerPoint, Outlook, English, Budgets, Strategic Planning, Research, Windows, Public Speaking, Negotiation, Photoshop, HTML, Team Building, Management, Project Management, Sales, Customer Service, Leadership, Marketing, Data Entry, Call Centers, Process Improvement, Customer Satisfaction
Education
Georgia Gwinnett College 2015 — 2017
Business and Accounting, Business Administration and Management, General
Gwinnett Technical College 2009 — 2013
associate, Business Management
Justine Kuntz Justine Kuntz's NexxLinx Experience June 2013 - November 2013
Job Student at SUNY Orange
Industry Medical Practice
Experience
Health Quest June 2015 - Present
Comprehensive Blood and Cancer Care PC June 2014 - Present
Orange Radiology November 2013 - June 2015
NexxLinx June 2013 - November 2013
Kmart Corporation 2012 - 2013
Toys R Us May 2012 - August 2012
Nike April 2010 - July 2010
Skills
Microsoft Office, Telephone Reception, Cashiering, Customer Service, Customer Satisfaction, Telephone Skills, Data Entry, Retail Sales, Teamwork, Facebook, Microsoft Word, PowerPoint, Office Administration, Cash Register, Cpr Certified, Customer Retention, Hospitality, Phone Etiquette, Social Networking, Microsoft Excel, Retail, Time Management, Inventory Management, Leadership, Receptionist Duties, Filing, Communication, Inventory Control, Typing, Cash Handling, Critical Thinking, People Skills, Healthcare, Sales, Medical Terminology, Problem Solving, Computer Proficiency, Administrative..., Training, Team Leadership, Social Media, Team Building, Management, Event Planning
Education
SUNY Orange 2014 — 2017
Nursing, Registered Nursing/Registered Nurse
Orange Ulster BOCES 2013 — 2014
Medical Assisting, Medical/Clinical Assistant
SUNY Orange 2012 — 2014
Washingtonville High School 2008 — 2012
Health Quest June 2015 - Present
Comprehensive Blood and Cancer Care PC June 2014 - Present
Orange Radiology November 2013 - June 2015
NexxLinx June 2013 - November 2013
Kmart Corporation 2012 - 2013
Toys R Us May 2012 - August 2012
Nike April 2010 - July 2010
Skills
Microsoft Office, Telephone Reception, Cashiering, Customer Service, Customer Satisfaction, Telephone Skills, Data Entry, Retail Sales, Teamwork, Facebook, Microsoft Word, PowerPoint, Office Administration, Cash Register, Cpr Certified, Customer Retention, Hospitality, Phone Etiquette, Social Networking, Microsoft Excel, Retail, Time Management, Inventory Management, Leadership, Receptionist Duties, Filing, Communication, Inventory Control, Typing, Cash Handling, Critical Thinking, People Skills, Healthcare, Sales, Medical Terminology, Problem Solving, Computer Proficiency, Administrative..., Training, Team Leadership, Social Media, Team Building, Management, Event Planning
Education
SUNY Orange 2014 — 2017
Nursing, Registered Nursing/Registered Nurse
Orange Ulster BOCES 2013 — 2014
Medical Assisting, Medical/Clinical Assistant
SUNY Orange 2012 — 2014
Washingtonville High School 2008 — 2012
Curtis Dempsey Curtis Dempsey's NexxLinx Experience April 2007 - April 2012
Job Sr. Operation Analyst at Time Warner Cable Business Class
Industry Outsourcing/Offshoring
Experience
Time Warner Cable Business Class March 2014 - Present
Time Warner Cable Business Class September 2012 - March 2014
NexxLinx April 2007 - April 2012
NexxLinx May 2005 - April 2007
NexxLinx August 2003 - May 2005
Skills
Microsoft Office, Analysis, Program Management, Workforce Management, Customer Satisfaction, Metrics, Call Center, Business Analysis, Operations Management, Technical Support, Telecommunications, Training, Customer Service, Strategic Planning, Microsoft Excel, Troubleshooting, Networking, Call Centers
Education
East Carolina University - College of Business 2005 — 2007
Bachelor of Business Administration (B.B.A.), Finance, General
DeVry University 2002 — 2005
Time Warner Cable Business Class March 2014 - Present
Time Warner Cable Business Class September 2012 - March 2014
NexxLinx April 2007 - April 2012
NexxLinx May 2005 - April 2007
NexxLinx August 2003 - May 2005
Skills
Microsoft Office, Analysis, Program Management, Workforce Management, Customer Satisfaction, Metrics, Call Center, Business Analysis, Operations Management, Technical Support, Telecommunications, Training, Customer Service, Strategic Planning, Microsoft Excel, Troubleshooting, Networking, Call Centers
Education
East Carolina University - College of Business 2005 — 2007
Bachelor of Business Administration (B.B.A.), Finance, General
DeVry University 2002 — 2005
Meghan Brejwo's NexxLinx Experience January 2002 - November 2011
Job Office Manager at MK Studio
Industry Cosmetics
Experience
MK Studio August 2011 - Present
NexxLinx January 2002 - November 2011
Wild Oats Bakery May 2005 - December 2005
Skills
Customer Experience, Customer Service, Customer Satisfaction, Training, Software Documentation, Microsoft Office, Call Center, Sales, Teamwork, Microsoft Excel, Leadership, Team Leadership, Social Media, Team Management, Microsoft Word, Team Building, Call Centers, Technical Support, Outlook, Troubleshooting
Education
University of Maine 2001 — 2009
Bachelor's degree, English/Literature
Mt. Ararat High School 1998 — 2002
Central Maine Community College
Computer Science CPT
MK Studio August 2011 - Present
NexxLinx January 2002 - November 2011
Wild Oats Bakery May 2005 - December 2005
Skills
Customer Experience, Customer Service, Customer Satisfaction, Training, Software Documentation, Microsoft Office, Call Center, Sales, Teamwork, Microsoft Excel, Leadership, Team Leadership, Social Media, Team Management, Microsoft Word, Team Building, Call Centers, Technical Support, Outlook, Troubleshooting
Education
University of Maine 2001 — 2009
Bachelor's degree, English/Literature
Mt. Ararat High School 1998 — 2002
Central Maine Community College
Computer Science CPT
samuel rosario's NexxLinx Experience February 2012 - May 2012
Job order filler at Do it best
Industry Warehousing
Experience
Do it best May 2012 - Present
NexxLinx February 2012 - May 2012
Knapp Consultants, Inc May 2011 - January 2012
Skills
Microsoft Office, Warehousing, Customer Service, Food Service, Call Centers, Data Entry, Cleaning, Computer Science
Education
SUNY Orange 2009 — 2013
Do it best May 2012 - Present
NexxLinx February 2012 - May 2012
Knapp Consultants, Inc May 2011 - January 2012
Skills
Microsoft Office, Warehousing, Customer Service, Food Service, Call Centers, Data Entry, Cleaning, Computer Science
Education
SUNY Orange 2009 — 2013
Jennifer Pape Jennifer Pape's NexxLinx Experience April 2007 - October 2008
Job Sales & Marketing Professional
Industry Recreational Facilities and Services
Experience
The Dog Dish Magazine September 2014 - Present
J&J Pape, LLC January 2012 - Present
Oak Tree Country Club (a ClubCorp property) May 2011 - Present
Pinnacle Country Club June 2008 - May 2011
NexxLinx April 2007 - October 2008
NexxLinx/Affinity4 June 2002 - April 2007
Education
Webster University 2010 — 2012
M.A., Communications Management
Northeastern State University 2003 — 2008
B.A., Mass Communication
The Dog Dish Magazine September 2014 - Present
J&J Pape, LLC January 2012 - Present
Oak Tree Country Club (a ClubCorp property) May 2011 - Present
Pinnacle Country Club June 2008 - May 2011
NexxLinx April 2007 - October 2008
NexxLinx/Affinity4 June 2002 - April 2007
Education
Webster University 2010 — 2012
M.A., Communications Management
Northeastern State University 2003 — 2008
B.A., Mass Communication
Kristina Haugberg Kristina Haugberg's NexxLinx Experience October 2011 - November 2011
Job Seasonal Sales at Macy's
Industry Hospital & Health Care
Experience
Macy's October 2012 - Present
Macy’s October 2012 - Present
NexxLinx October 2011 - November 2011
Macy’s June 2011 - October 2011
White Castle July 2010 - May 2011
US Navy June 2002 - August 2006
Skills
Medical Terminology, Healthcare, Microsoft Word, HIPAA, Microsoft Office, PowerPoint, Medical Coding, Microsoft Excel, Medical Records, Hospitals, Healthcare Information..., EMR, Medical Billing, CPT, Data Entry, Customer Service, Healthcare Management, ICD-9, Cpr Certified, EHR
Education
DeVry University 2011 — 2014
Associate's degree, Health Information/Medical Records Technology/Technician
DeVry University
Associate of Applied Science, Health Information Technology
Macy's October 2012 - Present
Macy’s October 2012 - Present
NexxLinx October 2011 - November 2011
Macy’s June 2011 - October 2011
White Castle July 2010 - May 2011
US Navy June 2002 - August 2006
Skills
Medical Terminology, Healthcare, Microsoft Word, HIPAA, Microsoft Office, PowerPoint, Medical Coding, Microsoft Excel, Medical Records, Hospitals, Healthcare Information..., EMR, Medical Billing, CPT, Data Entry, Customer Service, Healthcare Management, ICD-9, Cpr Certified, EHR
Education
DeVry University 2011 — 2014
Associate's degree, Health Information/Medical Records Technology/Technician
DeVry University
Associate of Applied Science, Health Information Technology
Alfredo Bernal Alfredo Bernal's NexxLinx Experience August 2009 - September 2012
Job REALTOR® at RE/MAX 1
Industry Real Estate
Experience
RE/MAX 1 February 2015 - Present
Premiere Team Real Estate May 2014 - February 2015
Time Warner Cable September 2012 - August 2014
Nexxlinx August 2009 - September 2012
Realty World, John Horton and Associates May 2005 - February 2007
Skills
Troubleshooting, Active Directory, Service Delivery, VMware, Windows Server, Citrix, Telecommunications, Virtualization, Servers, IT Service Management, System Administration, Data Center, ITIL, Windows, Network Administration, CRM, Call Centers, Customer Satisfaction, Customer Service, Management, New Business Development, Project Management, Sales, Team Building, Budgets, Business Development, Leadership, Marketing, Negotiation, Strategic Planning, Real Estate, Microsoft Office, Public Speaking
Education
Saint Edwards University 1992 — 1994
Bachelor of Business Administration (BBA), Finance, General
Austin Community College 1988 — 1991
RE/MAX 1 February 2015 - Present
Premiere Team Real Estate May 2014 - February 2015
Time Warner Cable September 2012 - August 2014
Nexxlinx August 2009 - September 2012
Realty World, John Horton and Associates May 2005 - February 2007
Skills
Troubleshooting, Active Directory, Service Delivery, VMware, Windows Server, Citrix, Telecommunications, Virtualization, Servers, IT Service Management, System Administration, Data Center, ITIL, Windows, Network Administration, CRM, Call Centers, Customer Satisfaction, Customer Service, Management, New Business Development, Project Management, Sales, Team Building, Budgets, Business Development, Leadership, Marketing, Negotiation, Strategic Planning, Real Estate, Microsoft Office, Public Speaking
Education
Saint Edwards University 1992 — 1994
Bachelor of Business Administration (BBA), Finance, General
Austin Community College 1988 — 1991
Daisy Sagado Pham Daisy Sagado Pham's NexxLinx Experience 2011 - April 2011
Job Administrative Assistant
Industry Legal Services
Experience
Chicago Apartment Finders April 2014 - Present
DeVry University September 2013 - March 2014
The Peter Drossos Real Estate Team 2013 - April 2013
8looocky 2012 - December 2012
Ebiquity October 2012 - November 2012
NexxLinx 2011 - April 2011
Boys & Girls Club September 2010 - February 2011
Select Staffing October 2009 - December 2009
ADT Security Solutions 2009 - October 2009
Village Nursing Home of Skokie November 2007 - June 2008
Skills
Communication, Phone Etiquette, Microsoft Word, Team-oriented, Microsoft Office, Spanish-speaking, American English, Customer Service, Customer Satisfaction, Data Entry, Receptionist Duties, Office Equipment, Social Media Marketing, Email Clients, Cash Handling Experience, Paperwork, Research, Creativity, English-Spanish, Customer Retention, Leadership, Coordinating Activities, Teamwork, Microsoft Excel, Outlook, Time Management, Public Speaking, PowerPoint, Event Planning, Training, Social Media, Social Networking, Administrative..., Sales, Real Estate, Management, Facebook, Administration, Telephone Skills
Education
DeVry University-Illinois 2013 — 2016
Bachelor's in Justice Administration, Minor In Policing
Coastal Carolina Community College 2010 — 2011
City Colleges of Chicago-Wilbur Wright College 2008 — 2009
N/A, General Studies
Chicago Apartment Finders April 2014 - Present
DeVry University September 2013 - March 2014
The Peter Drossos Real Estate Team 2013 - April 2013
8looocky 2012 - December 2012
Ebiquity October 2012 - November 2012
NexxLinx 2011 - April 2011
Boys & Girls Club September 2010 - February 2011
Select Staffing October 2009 - December 2009
ADT Security Solutions 2009 - October 2009
Village Nursing Home of Skokie November 2007 - June 2008
Skills
Communication, Phone Etiquette, Microsoft Word, Team-oriented, Microsoft Office, Spanish-speaking, American English, Customer Service, Customer Satisfaction, Data Entry, Receptionist Duties, Office Equipment, Social Media Marketing, Email Clients, Cash Handling Experience, Paperwork, Research, Creativity, English-Spanish, Customer Retention, Leadership, Coordinating Activities, Teamwork, Microsoft Excel, Outlook, Time Management, Public Speaking, PowerPoint, Event Planning, Training, Social Media, Social Networking, Administrative..., Sales, Real Estate, Management, Facebook, Administration, Telephone Skills
Education
DeVry University-Illinois 2013 — 2016
Bachelor's in Justice Administration, Minor In Policing
Coastal Carolina Community College 2010 — 2011
City Colleges of Chicago-Wilbur Wright College 2008 — 2009
N/A, General Studies
Keresa Bell's NexxLinx Experience December 2011 - April 2012
Job Student Representative at HustonTillotson
Industry Information Technology and Services
Experience
Huston-Tillotson University August 2014 - Present
Life Active January 2014 - Present
Invenio Solutions Inc. June 2014 - August 2014
Huston Tillotson University August 2013 - December 2013
Enterprise Rent-A-Car October 2012 - November 2013
NexxLinx December 2011 - April 2012
D and V Real Estae August 2008 - January 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Time Management, Outlook, Inventory Management, Sales, Customer Retention, Social Networking, Team Leadership, Leadership, Customer Satisfaction, Data Entry, Marketing, Teaching, Event Planning, Social Media Marketing, Event Management, Administration, Management, Recruiting, Market Research, Marketing Communications, Software Documentation, Nonprofits, Leadership Development, Human Resources, Fundraising
Education
Huston-Tillotson University 2012 — 2016
Communication, General, Junior
Manvel High School 2005 — 2009
High School
Huston-Tillotson University August 2014 - Present
Life Active January 2014 - Present
Invenio Solutions Inc. June 2014 - August 2014
Huston Tillotson University August 2013 - December 2013
Enterprise Rent-A-Car October 2012 - November 2013
NexxLinx December 2011 - April 2012
D and V Real Estae August 2008 - January 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, C++, English, Time Management, Outlook, Inventory Management, Sales, Customer Retention, Social Networking, Team Leadership, Leadership, Customer Satisfaction, Data Entry, Marketing, Teaching, Event Planning, Social Media Marketing, Event Management, Administration, Management, Recruiting, Market Research, Marketing Communications, Software Documentation, Nonprofits, Leadership Development, Human Resources, Fundraising
Education
Huston-Tillotson University 2012 — 2016
Communication, General, Junior
Manvel High School 2005 — 2009
High School
Kenzie Smith Kenzie Smith's NexxLinx Experience October 2014 - Present
Job Medical Assistant
Industry Medical Practice
Experience
NexxLinx October 2014 - Present
Subway August 2013 - January 2014
Woodlands Assisted Living March 2013 - November 2013
Skills
Healthcare, Wellness, Phlebotomy, Personal Care, CPR Certified, Data Entry, Wellness Coaching, Telephone Skills, Health Education, Public Speaking, Customer Service, First Aid, Medical Terminology
Education
Northeast Technical Institute 2014 — 2014
Certification, Medical/Clinical Assistant
NexxLinx October 2014 - Present
Subway August 2013 - January 2014
Woodlands Assisted Living March 2013 - November 2013
Skills
Healthcare, Wellness, Phlebotomy, Personal Care, CPR Certified, Data Entry, Wellness Coaching, Telephone Skills, Health Education, Public Speaking, Customer Service, First Aid, Medical Terminology
Education
Northeast Technical Institute 2014 — 2014
Certification, Medical/Clinical Assistant
Paul DeMerritt's NexxLinx Experience August 2014 - January 2015
Job Freelance writer/photographer, Contributing Writer at Creative Loafing Atlanta
Industry Writing and Editing
Experience
Creative Loafing Atlanta January 2014 - Present
NexxLinx August 2014 - January 2015
The Signal January 2013 - May 2014
The Signal May 2011 - May 2014
Public Outreach Fundraising March 2012 - July 2012
The Signal August 2011 - January 2012
The Signal August 2010 - June 2011
Skills
Editing, Social Media, Music Journalism, Adobe Creative Suite, Photography, Web Content Management, Microsoft Office, Microsoft Word, Microsoft Excel, Newspapers, HTML, Blogging, Journalism, Environmental Journalism
Education
Georgia State University 2010 — 2014
Bachelor of Arts (B.A.), Journalism
Harrison High School 2006 — 2010
Creative Loafing Atlanta January 2014 - Present
NexxLinx August 2014 - January 2015
The Signal January 2013 - May 2014
The Signal May 2011 - May 2014
Public Outreach Fundraising March 2012 - July 2012
The Signal August 2011 - January 2012
The Signal August 2010 - June 2011
Skills
Editing, Social Media, Music Journalism, Adobe Creative Suite, Photography, Web Content Management, Microsoft Office, Microsoft Word, Microsoft Excel, Newspapers, HTML, Blogging, Journalism, Environmental Journalism
Education
Georgia State University 2010 — 2014
Bachelor of Arts (B.A.), Journalism
Harrison High School 2006 — 2010
Corey Bouton's NexxLinx Experience June 2015 - July 2015
Job Chairman/CEO at Lobster Networks
Industry Information Technology and Services
Experience
Lobster Networks July 2015 - Present
NexxLinx June 2015 - July 2015
Lobstah Tech July 2012 - July 2015
NexxLinx March 2015 - June 2015
NexxLinx October 2014 - February 2015
NexxLinx June 2014 - October 2014
NexxLinx March 2013 - June 2014
NexxLinx February 2013 - June 2014
NexxLinx October 2012 - June 2014
Skills
Technical Support, Help Desk Support, Computer Repair, Network Administration, Open Table, GuestBridge, Customer Service, Call Centers, Team Leadership, Wireless Networking, Perl, Cisco IOS, Software Documentation, System Administration, Customer Satisfaction, Computer Hardware, Networking, Troubleshooting, Leadership, Salesforce.com, Cloud Computing, Virtualization, Xen, Linux System..., Windows System..., Java, Remote Troubleshooting, Microsoft Partner, HTML5, Chrome Extensions, JavaScript, Google Apps, Windows 7, Windows XP, Software Installation, CRM, Microsoft Excel, VPN, TCP/IP, Customer Experience, Quality Assurance, Telecommunications, Time Management, Asterisk, VBA, Avaya Technologies, Operations Management, Python, VoIP, Windows 10
Education
Eastern Maine Community College 2010 — 2012
Associate's degree, Computer Technology/Computer Systems Technology, 3.67
Bucksport High School 2004 — 2008
High School, High School/Secondary Diplomas and Certificates
Lobster Networks July 2015 - Present
NexxLinx June 2015 - July 2015
Lobstah Tech July 2012 - July 2015
NexxLinx March 2015 - June 2015
NexxLinx October 2014 - February 2015
NexxLinx June 2014 - October 2014
NexxLinx March 2013 - June 2014
NexxLinx February 2013 - June 2014
NexxLinx October 2012 - June 2014
Skills
Technical Support, Help Desk Support, Computer Repair, Network Administration, Open Table, GuestBridge, Customer Service, Call Centers, Team Leadership, Wireless Networking, Perl, Cisco IOS, Software Documentation, System Administration, Customer Satisfaction, Computer Hardware, Networking, Troubleshooting, Leadership, Salesforce.com, Cloud Computing, Virtualization, Xen, Linux System..., Windows System..., Java, Remote Troubleshooting, Microsoft Partner, HTML5, Chrome Extensions, JavaScript, Google Apps, Windows 7, Windows XP, Software Installation, CRM, Microsoft Excel, VPN, TCP/IP, Customer Experience, Quality Assurance, Telecommunications, Time Management, Asterisk, VBA, Avaya Technologies, Operations Management, Python, VoIP, Windows 10
Education
Eastern Maine Community College 2010 — 2012
Associate's degree, Computer Technology/Computer Systems Technology, 3.67
Bucksport High School 2004 — 2008
High School, High School/Secondary Diplomas and Certificates
Jason Padilla Jason Padilla's NexxLinx Experience February 2007 - Present
Job Account Manager at NexxLinx
Industry Outsourcing/Offshoring
Experience
NexxLinx February 2007 - Present
Skills
Microsoft Office, Contact Centers, Call Center, Microsoft Excel, Teamwork, Workforce Management, Customer Experience, Call Centers, Customer Satisfaction, Microsoft Word, Operations Management, Telemarketing, Team Leadership, Telecommunications, Sales, CRM, Performance Management, BPO, Team Management
Education
SUNY Orange 1999 — 2002
Business, Management, Marketing, and Related Support Services
NexxLinx February 2007 - Present
Skills
Microsoft Office, Contact Centers, Call Center, Microsoft Excel, Teamwork, Workforce Management, Customer Experience, Call Centers, Customer Satisfaction, Microsoft Word, Operations Management, Telemarketing, Team Leadership, Telecommunications, Sales, CRM, Performance Management, BPO, Team Management
Education
SUNY Orange 1999 — 2002
Business, Management, Marketing, and Related Support Services
Destinee Duncan's NexxLinx Experience October 2012 - April 2013
Job Retention agent at NexxLinx
Industry Outsourcing/Offshoring
Experience
Lion Valley Industries April 2014 - September 2014
NexxLinx October 2012 - April 2013
Harris Jewelry October 2007 - October 2012
Skills
Customer-focused, Customer Service..., Microsoft Office, Microsoft Word, Telecommunications, Critical Thinking, ICOMS, CSG
Education
MiraCosta College 2010 — 2012
Associate of Arts (AA)
Lion Valley Industries April 2014 - September 2014
NexxLinx October 2012 - April 2013
Harris Jewelry October 2007 - October 2012
Skills
Customer-focused, Customer Service..., Microsoft Office, Microsoft Word, Telecommunications, Critical Thinking, ICOMS, CSG
Education
MiraCosta College 2010 — 2012
Associate of Arts (AA)
Damien Brown Damien Brown's NexxLinx Experience May 2011 - August 2011
Job Operator at The Acadia Hospital
Industry Information Technology and Services
Experience
The Acadia Hospital November 2014 - Present
Mathews Brothers Company August 2011 - October 2013
NexxLinx May 2011 - August 2011
Cumulus Broadcasting December 2006 - February 2009
Clear Channel Radio December 2000 - December 2006
Skills
Social Media, Copywriting, Editing, Public Speaking, Photoshop, Adobe Audition, Radio Broadcasting, Radio Producing, Broadcast, Integrated Marketing, Marketing, Advertising, Marketing Communications, Sound Forge, Marketing Strategy, Radio, Public Relations, Video Production, Technical Support, Customer Service, Web Design, Facebook, Microsoft Office, Budgets, Team Building, Television, Graphic Design, Google Analytics, Microsoft Word, Troubleshooting, Microsoft Excel, Google Adwords, Leadership, PowerPoint, Sales, Customer Satisfaction, Windows, Online Advertising, Hardware, Team Leadership, Social Networking, Social Media Marketing, WordPress, Strategic Planning, Online Marketing, HTML, Research, B2B, Salesforce.com
Education
Eastern Maine Community College 2009 — 2011
Computer Systems Technology, Computers
New England School of Communications 1999 — 2001
Radio Broadcasting, Radio Broadcasting and Audio Engineering
The Acadia Hospital November 2014 - Present
Mathews Brothers Company August 2011 - October 2013
NexxLinx May 2011 - August 2011
Cumulus Broadcasting December 2006 - February 2009
Clear Channel Radio December 2000 - December 2006
Skills
Social Media, Copywriting, Editing, Public Speaking, Photoshop, Adobe Audition, Radio Broadcasting, Radio Producing, Broadcast, Integrated Marketing, Marketing, Advertising, Marketing Communications, Sound Forge, Marketing Strategy, Radio, Public Relations, Video Production, Technical Support, Customer Service, Web Design, Facebook, Microsoft Office, Budgets, Team Building, Television, Graphic Design, Google Analytics, Microsoft Word, Troubleshooting, Microsoft Excel, Google Adwords, Leadership, PowerPoint, Sales, Customer Satisfaction, Windows, Online Advertising, Hardware, Team Leadership, Social Networking, Social Media Marketing, WordPress, Strategic Planning, Online Marketing, HTML, Research, B2B, Salesforce.com
Education
Eastern Maine Community College 2009 — 2011
Computer Systems Technology, Computers
New England School of Communications 1999 — 2001
Radio Broadcasting, Radio Broadcasting and Audio Engineering
Mikaela Davis Mikaela Davis's NexxLinx Experience January 2015 - February 2015
Job Janitor RTI at Richen Management
Industry
Experience
Richen Management June 2015 - Present
Jolain's Gourmet Catering May 2015 - Present
NexxLinx January 2015 - February 2015
Kmart Corporation October 2014 - December 2014
Mission at the Eastward June 2010 - July 2014
Kohl's Department Stores October 2013 - December 2013
Skills
Cash Register, Creative Writing, Customer Service, Editing, Technical Writing, Algorithms, C++, Microsoft Excel, Microsoft Word, Microsoft Office, Photoshop, PowerPoint, RMU, Windows
Education
Eastern Maine Community College 2014 — 2017
Associate’s Degree, Liberal Arts, Concentration in English
University of Maine 2012 — 2014
Richen Management June 2015 - Present
Jolain's Gourmet Catering May 2015 - Present
NexxLinx January 2015 - February 2015
Kmart Corporation October 2014 - December 2014
Mission at the Eastward June 2010 - July 2014
Kohl's Department Stores October 2013 - December 2013
Skills
Cash Register, Creative Writing, Customer Service, Editing, Technical Writing, Algorithms, C++, Microsoft Excel, Microsoft Word, Microsoft Office, Photoshop, PowerPoint, RMU, Windows
Education
Eastern Maine Community College 2014 — 2017
Associate’s Degree, Liberal Arts, Concentration in English
University of Maine 2012 — 2014
Jan Santafede's NexxLinx Experience January 2011 - Present
Job Global Account Executive at Nexxlinx
Industry Outsourcing/Offshoring
Experience
Nexxlinx January 2011 - Present
NexxLinx January 2006 - January 2011
Skills
Call Center, Customer Satisfaction, Outsourcing
Education
Campbell University
Nexxlinx January 2011 - Present
NexxLinx January 2006 - January 2011
Skills
Call Center, Customer Satisfaction, Outsourcing
Education
Campbell University
Bria Ragland Bria Ragland's NexxLinx Experience June 2015 - Present
Job Student at Georgia State University
Industry Public Relations and Communications
Experience
NexxLinx June 2015 - Present
Albany State University January 2013 - Present
Skills
Microsoft Office, Editing, Microsoft Word, PowerPoint, Customer Service, Research, Microsoft Excel, Public Speaking, Outlook, English, Windows, HTML, Public Relations, Strategic Planning, Social Media, Event Planning, Creative Writing, Radio, Interviews
Education
Georgia State University 2014 — 2016
Bachelor's Degree, Journalism
Albany State University 2012 — 2014
Mass Communication/Media Studies
NexxLinx June 2015 - Present
Albany State University January 2013 - Present
Skills
Microsoft Office, Editing, Microsoft Word, PowerPoint, Customer Service, Research, Microsoft Excel, Public Speaking, Outlook, English, Windows, HTML, Public Relations, Strategic Planning, Social Media, Event Planning, Creative Writing, Radio, Interviews
Education
Georgia State University 2014 — 2016
Bachelor's Degree, Journalism
Albany State University 2012 — 2014
Mass Communication/Media Studies
Ashley R Brown Ashley R Brown's NexxLinx Experience July 2010 - August 2012
Job Patient Service Representative at St. Joseph Healthcare
Industry Outsourcing/Offshoring
Experience
St. Joseph Healthcare April 2015 - Present
NexxLinx July 2010 - August 2012
L-3 Microdyne Outsourcing Inc. November 2007 - June 2010
Lady Foot Locker February 2007 - August 2007
Class At Cleaning Serivce February 2003 - February 2007
Reality Executives Alliance 1 2005 - 2006
Skills
Customer Service, Customer Satisfaction, Call Center, Customer Experience, Sales, Team Leadership, Microsoft Office, Operations Management, Troubleshooting, Microsoft Excel, Training, Telecommunications, Windows, Project Planning, Telemarketing, Performance Management, Technical Support, Data Analysis, CRM, Call Centers, Coaching, Customer Retention, Leadership
Education
Southern New Hampshire University 2011 — 2015
Marketing, Marketing
Souhtington High School 1999 — 2003
St. Joseph Healthcare April 2015 - Present
NexxLinx July 2010 - August 2012
L-3 Microdyne Outsourcing Inc. November 2007 - June 2010
Lady Foot Locker February 2007 - August 2007
Class At Cleaning Serivce February 2003 - February 2007
Reality Executives Alliance 1 2005 - 2006
Skills
Customer Service, Customer Satisfaction, Call Center, Customer Experience, Sales, Team Leadership, Microsoft Office, Operations Management, Troubleshooting, Microsoft Excel, Training, Telecommunications, Windows, Project Planning, Telemarketing, Performance Management, Technical Support, Data Analysis, CRM, Call Centers, Coaching, Customer Retention, Leadership
Education
Southern New Hampshire University 2011 — 2015
Marketing, Marketing
Souhtington High School 1999 — 2003
Krysta Igo Krysta Igo's NexxLinx Experience June 2012 - August 2012
Job DIRECTV Residental Sales Associate at Alorica
Industry Higher Education
Experience
Alorica May 2014 - Present
RuffaloCODY August 2013 - December 2013
Convergys May 2013 - August 2013
NexxLinx June 2012 - August 2012
Little Ducks Daycare June 2009 - August 2012
Jacksonville Treatment Center June 2009 - August 2011
Skills
Cash-handling, Data Entry, Question Answering, Multi-line Phone, Typing, Customer Service, Customer Retention, Technical Support, Call Centers, Fundraising, Telecommunications, Telefundraising, People Skills, Microsoft Office, Sales
Education
East Carolina University 2011 — 2015
Psychology
Northside High School 2007 — 2011
H.S. Diploma
Alorica May 2014 - Present
RuffaloCODY August 2013 - December 2013
Convergys May 2013 - August 2013
NexxLinx June 2012 - August 2012
Little Ducks Daycare June 2009 - August 2012
Jacksonville Treatment Center June 2009 - August 2011
Skills
Cash-handling, Data Entry, Question Answering, Multi-line Phone, Typing, Customer Service, Customer Retention, Technical Support, Call Centers, Fundraising, Telecommunications, Telefundraising, People Skills, Microsoft Office, Sales
Education
East Carolina University 2011 — 2015
Psychology
Northside High School 2007 — 2011
H.S. Diploma
Amanda Conner Amanda Conner's NexxLinx Experience February 2014 - May 2014
Job Customer Service
Industry Consumer Services
Experience
Seven Bridges Grille & Brewery May 2014 - Present
NexxLinx February 2014 - May 2014
Bella Luna Resturant May 2013 - September 2013
Freedom ENC Newspaper March 2012 - April 2013
Hines 2010 - 2012
Loeber Motors 2009 - 2010
Skills
Customer Service, Call Centers, Customer Service..., Telephone Skills, Customer Satisfaction, Data Entry, Time Management, Cashiering, Customer Experience, Outlook, Customer Retention, Teamwork, Sales, Microsoft Word, Team Leadership, Access, Microsoft Excel, PowerPoint, Microsoft Office
Education
College of Lake County 2008 — 2009
Libertyville High School 2004 — 2008
Diploma
Seven Bridges Grille & Brewery May 2014 - Present
NexxLinx February 2014 - May 2014
Bella Luna Resturant May 2013 - September 2013
Freedom ENC Newspaper March 2012 - April 2013
Hines 2010 - 2012
Loeber Motors 2009 - 2010
Skills
Customer Service, Call Centers, Customer Service..., Telephone Skills, Customer Satisfaction, Data Entry, Time Management, Cashiering, Customer Experience, Outlook, Customer Retention, Teamwork, Sales, Microsoft Word, Team Leadership, Access, Microsoft Excel, PowerPoint, Microsoft Office
Education
College of Lake County 2008 — 2009
Libertyville High School 2004 — 2008
Diploma
Charles Reinstein's NexxLinx Experience November 2011 - March 2012
Job Client Support Specialist with Contact Solutions
Industry Telecommunications
Experience
Contact Solutions 2015 - Present
NexxPhase March 2012 - August 2015
Nexxlinx November 2011 - March 2012
Nexxlinx November 2010 - November 2011
Nexxlinx October 2009 - November 2010
Skills
Customer Experience, Workforce Management, Call Center, Customer Satisfaction, Process Improvement, BPO, Contact Centers, Telemarketing, Telecommunications, Team Leadership, CRM, Coaching, Training, Avaya, Management, Team Building, Customer Retention, Business Development, Vendor Management, Sales Management, Service Delivery, Technical Support, Software Documentation, Outsourcing, Quality Assurance, Cross-functional Team..., Leadership, Negotiation, Change Management, Operations Management, Project Management, Unified Communications, SIP, Strategic Planning, Managed Services, Account Management, Business Analysis, Project Planning, Switches, Team Management, Troubleshooting, Employee Relations, Sales, Integration, Customer Service, Program Management, VoIP, Performance Management, Salesforce.com, Telephony
Education
Framingham State College 2001 — 2003
Computer Science
Ashland High School
High School Diploma
Contact Solutions 2015 - Present
NexxPhase March 2012 - August 2015
Nexxlinx November 2011 - March 2012
Nexxlinx November 2010 - November 2011
Nexxlinx October 2009 - November 2010
Skills
Customer Experience, Workforce Management, Call Center, Customer Satisfaction, Process Improvement, BPO, Contact Centers, Telemarketing, Telecommunications, Team Leadership, CRM, Coaching, Training, Avaya, Management, Team Building, Customer Retention, Business Development, Vendor Management, Sales Management, Service Delivery, Technical Support, Software Documentation, Outsourcing, Quality Assurance, Cross-functional Team..., Leadership, Negotiation, Change Management, Operations Management, Project Management, Unified Communications, SIP, Strategic Planning, Managed Services, Account Management, Business Analysis, Project Planning, Switches, Team Management, Troubleshooting, Employee Relations, Sales, Integration, Customer Service, Program Management, VoIP, Performance Management, Salesforce.com, Telephony
Education
Framingham State College 2001 — 2003
Computer Science
Ashland High School
High School Diploma
Amy Krietz's NexxLinx Experience May 2009 - May 2015
Job Licensed Massage Therapist at A Body in Knead
Industry Health, Wellness and Fitness
Experience
A Body in Knead September 2014 - Present
Self-Employed February 2013 - Present
NexxLinx May 2009 - May 2015
Progressive Spinal & Sports Rehabilitation July 2007 - April 2009
Elaj Aveda Day Spa July 2007 - April 2009
Westat October 2005 - June 2007
Westat January 2002 - October 2005
S Corp Temporary Staffing June 2001 - December 2001
Camp Sacajawea May 2000 - August 2000
Primark June 1999 - August 1999
Skills
Typing, Proofreading, Technical Writing, Customer Service, Technical Support, Graphic Design, Therapeutic Massage, Microsoft Office, Program Management, Training, Troubleshooting, Software Documentation, Call Center, Editing, PowerPoint, Management, Microsoft Excel, Call Centers, Telephone Skills, Quality Assurance, Team Leadership, Customer Satisfaction, Microsoft Word, Computer Hardware, Marketing, Networking, Research, Customer Experience, System Administration, Access, Process Improvement, Leadership, Windows, Coaching, Business Analysis, Time Management, Deep Tissue Massage, Salesforce.com
Education
Potomac Massage Training Institute 2003 — 2005
600 Hour Program
Montgomery College 2002 — 2007
Mathematics
Bradley University 1999 — 2001
Mechanical Engineering
Watkins Mill High School 1994 — 1999
3.43
A Body in Knead September 2014 - Present
Self-Employed February 2013 - Present
NexxLinx May 2009 - May 2015
Progressive Spinal & Sports Rehabilitation July 2007 - April 2009
Elaj Aveda Day Spa July 2007 - April 2009
Westat October 2005 - June 2007
Westat January 2002 - October 2005
S Corp Temporary Staffing June 2001 - December 2001
Camp Sacajawea May 2000 - August 2000
Primark June 1999 - August 1999
Skills
Typing, Proofreading, Technical Writing, Customer Service, Technical Support, Graphic Design, Therapeutic Massage, Microsoft Office, Program Management, Training, Troubleshooting, Software Documentation, Call Center, Editing, PowerPoint, Management, Microsoft Excel, Call Centers, Telephone Skills, Quality Assurance, Team Leadership, Customer Satisfaction, Microsoft Word, Computer Hardware, Marketing, Networking, Research, Customer Experience, System Administration, Access, Process Improvement, Leadership, Windows, Coaching, Business Analysis, Time Management, Deep Tissue Massage, Salesforce.com
Education
Potomac Massage Training Institute 2003 — 2005
600 Hour Program
Montgomery College 2002 — 2007
Mathematics
Bradley University 1999 — 2001
Mechanical Engineering
Watkins Mill High School 1994 — 1999
3.43
Patricia Perry Patricia Perry's NexxLinx Experience April 2009 - July 2010
Job Program Manager with Randstad US
Industry Staffing and Recruiting
Experience
Randstad US July 2010 - Present
NexxLinx April 2009 - July 2010
Wired Talent August 2008 - March 2009
Medical Staffing Network March 2007 - November 2007
Spherion Corporation LLC. June 2006 - January 2007
Spherion Corporation April 1995 - June 2006
Spherion 1994 - 2000
On Premise at Harte-Hanks 1995 - 1999
Skills
Project Management, Key Account Management, Talent Acquisition, Applicant Tracking..., Temporary Staffing, Sourcing, Technical Recruiting, Recruiting, Staffing Services, Call Center, Contract Recruitment, Executive Search, Screening, Employee Relations, Vendor Management, College Recruiting, Leadership, Call Centers, Temporary Placement, Operations Management, Onboarding, Internet Recruiting, Human Resources, Performance Management, Outsourcing, New Hire Orientations, Business Process..., Screening Resumes, Consulting, Permanent Placement, Management, Training, Interviews, Talent Management, Sales, Account Management, Team Building, Hiring, Customer Service, Team Leadership
Education
Grand Valley State University
Marketing
Randstad US July 2010 - Present
NexxLinx April 2009 - July 2010
Wired Talent August 2008 - March 2009
Medical Staffing Network March 2007 - November 2007
Spherion Corporation LLC. June 2006 - January 2007
Spherion Corporation April 1995 - June 2006
Spherion 1994 - 2000
On Premise at Harte-Hanks 1995 - 1999
Skills
Project Management, Key Account Management, Talent Acquisition, Applicant Tracking..., Temporary Staffing, Sourcing, Technical Recruiting, Recruiting, Staffing Services, Call Center, Contract Recruitment, Executive Search, Screening, Employee Relations, Vendor Management, College Recruiting, Leadership, Call Centers, Temporary Placement, Operations Management, Onboarding, Internet Recruiting, Human Resources, Performance Management, Outsourcing, New Hire Orientations, Business Process..., Screening Resumes, Consulting, Permanent Placement, Management, Training, Interviews, Talent Management, Sales, Account Management, Team Building, Hiring, Customer Service, Team Leadership
Education
Grand Valley State University
Marketing
Paola Howard Paola Howard's NexxLinx Experience June 2014 - September 2014
Job University of North Carolina at Wilmington
Industry Telecommunications
Experience
NexxLinx June 2014 - September 2014
MCCS January 2013 - April 2013
Southeastern University January 2011 - June 2011
Vienna Christian School March 2010 - June 2010
Skills
Outstanding Customer..., Fast Learner, Database Management, Organizing, International Relations, Administration, Event Planning, Customer Service, Database Admin, Retail
Education
Georgia Regents University 2014 — 2014
Event Planning and Management Certificate, Meeting and Event Planning
Georgia Regents University 2013 — 2013
Management and Leadership Certification, 92.3
University of North Carolina at Wilmington 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, GPA 3.3
Southeastern University 2010 — 2011
NexxLinx June 2014 - September 2014
MCCS January 2013 - April 2013
Southeastern University January 2011 - June 2011
Vienna Christian School March 2010 - June 2010
Skills
Outstanding Customer..., Fast Learner, Database Management, Organizing, International Relations, Administration, Event Planning, Customer Service, Database Admin, Retail
Education
Georgia Regents University 2014 — 2014
Event Planning and Management Certificate, Meeting and Event Planning
Georgia Regents University 2013 — 2013
Management and Leadership Certification, 92.3
University of North Carolina at Wilmington 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, GPA 3.3
Southeastern University 2010 — 2011
Sarah Jason Sarah Jason's NexxLinx Experience July 2012 - October 2012
Job Education Management Professional
Industry Education Management
Experience
The Lighthouse Church of God 2010 - Present
L.L.Bean August 2013 - October 2013
NexxLinx July 2012 - October 2012
Skills
Customer Service, Customer Satisfaction, Customer Retention, Computer Science, Typing, Communication, Passion for Helping...
Education
Eastern Maine Community College 2012 — 2012
Associate's degree in progress, Business Administration and Management, General
The Lighthouse Church of God 2010 - Present
L.L.Bean August 2013 - October 2013
NexxLinx July 2012 - October 2012
Skills
Customer Service, Customer Satisfaction, Customer Retention, Computer Science, Typing, Communication, Passion for Helping...
Education
Eastern Maine Community College 2012 — 2012
Associate's degree in progress, Business Administration and Management, General
Fahad Shamsi's NexxLinx Experience 2011 - 2012
Job HR Generalist at Pole To Win International
Industry Human Resources
Experience
Pole To Win International 2014 - Present
Patient Conversation Media, inc 2013 - 2014
HiringSimplified.Inc January 2010 - January 2013
Nexxlinx 2011 - 2012
HCDM Solutions February 2009 - January 2010
Dell.Inc May 2007 - January 2009
BSCSF University of texas 2004 - 2007
Smith Kline June 2005 - August 2005
Skills
Talent Acquisition, Technical Recruiting, Recruiting, Applicant Tracking..., Sourcing, Human Resources, Talent Management, Business Development, SaaS, Employee Relations, Employer Branding, HRIS, Screening, Management, Strategy
Education
The University of Texas at Austin 2003 — 2007
bachelors, Economics
karachi grammar school
Pole To Win International 2014 - Present
Patient Conversation Media, inc 2013 - 2014
HiringSimplified.Inc January 2010 - January 2013
Nexxlinx 2011 - 2012
HCDM Solutions February 2009 - January 2010
Dell.Inc May 2007 - January 2009
BSCSF University of texas 2004 - 2007
Smith Kline June 2005 - August 2005
Skills
Talent Acquisition, Technical Recruiting, Recruiting, Applicant Tracking..., Sourcing, Human Resources, Talent Management, Business Development, SaaS, Employee Relations, Employer Branding, HRIS, Screening, Management, Strategy
Education
The University of Texas at Austin 2003 — 2007
bachelors, Economics
karachi grammar school
Robert Wukich, Sr Robert Wukich, Sr's NexxLinx Experience March 2014 - Present
Job Floor Supervisor & Trainer at Nexxlinx
Industry Outsourcing/Offshoring
Experience
NexxLinx March 2014 - Present
NexxLinx July 2013 - Present
United States Marine Corps October 2011 - December 2012
United States Marine Corps November 2011 - December 2012
NexxLinx May 2013 - July 2013
Richlands VFD November 2003 - June 2013
NexxLinx January 2013 - May 2013
United States Marine Corps July 2008 - September 2011
United States Marine Corps January 2000 - June 2004
Skills
Microsoft Office 2007, SharePoint, Knowledge Management, Operational Risk..., Container Inspector, Information Assurance, HAZMAT, logistics, Logistics Management, Customer Service, Organizational..., Training, Troubleshooting, Sales, Active DoD Secret..., Military Logistics, Military Training, Physical Security, Military, Military Experience, Supply Chain Management, Security Clearance, Operational Planning, DoD, Emergency Management, Training Management, Small Unit Leadership, Readiness, Personnel Supervision, Marksmanship, Marine Corps, Combat, Exercises, Disaster Response, Weapons Training, Government Procurement
Education
Coastal Carolina Community College 2008 — 2008
Lean Six Sigma Logistics Yellow Belt, Continuous Process Improvement
NexxLinx March 2014 - Present
NexxLinx July 2013 - Present
United States Marine Corps October 2011 - December 2012
United States Marine Corps November 2011 - December 2012
NexxLinx May 2013 - July 2013
Richlands VFD November 2003 - June 2013
NexxLinx January 2013 - May 2013
United States Marine Corps July 2008 - September 2011
United States Marine Corps January 2000 - June 2004
Skills
Microsoft Office 2007, SharePoint, Knowledge Management, Operational Risk..., Container Inspector, Information Assurance, HAZMAT, logistics, Logistics Management, Customer Service, Organizational..., Training, Troubleshooting, Sales, Active DoD Secret..., Military Logistics, Military Training, Physical Security, Military, Military Experience, Supply Chain Management, Security Clearance, Operational Planning, DoD, Emergency Management, Training Management, Small Unit Leadership, Readiness, Personnel Supervision, Marksmanship, Marine Corps, Combat, Exercises, Disaster Response, Weapons Training, Government Procurement
Education
Coastal Carolina Community College 2008 — 2008
Lean Six Sigma Logistics Yellow Belt, Continuous Process Improvement
Jessica Boctor Jessica Boctor's NexxLinx Experience November 2010 - August 2011
Job Idea Zealot & Writer
Industry Internet
Experience
Phantomblonde.com October 2012 - Present
AHD Studios / aHbe Racer June 2013 - February 2014
The Ollie World 2014 - 2014
Tir Na Nog November 2011 - September 2012
NexxLinx November 2010 - August 2011
The Gordian Project November 2009 - February 2011
Marchen Studios LLC December 2006 - March 2010
California Pizza Kitchen August 2005 - November 2009
Soroptimist International of October 2007 - March 2009
Sandals Church January 2005 - August 2007
Skills
Apple iWork, Microsoft Office, Problem Solving, Event Planning, German, Fluent English, Remote Support, Dispute Resolution, Photography, HTML, Customer Experience, Social Media, Blog Marketing, Customer Education, Coptic Stitch Book..., Mixed Media, Google Apps, Art Instruction, Content Writing, Customer Service, English, Entrepreneurship, Leadership, Management, Marketing, Online Marketing, Public Speaking, Sales, Social Media Marketing, iWork
Education
Class of 2007 University of California 2005 — 2007
Bachelor of Arts, Germanic Studies
California State University-Long Beach 2003 — 2005
Phantomblonde.com October 2012 - Present
AHD Studios / aHbe Racer June 2013 - February 2014
The Ollie World 2014 - 2014
Tir Na Nog November 2011 - September 2012
NexxLinx November 2010 - August 2011
The Gordian Project November 2009 - February 2011
Marchen Studios LLC December 2006 - March 2010
California Pizza Kitchen August 2005 - November 2009
Soroptimist International of October 2007 - March 2009
Sandals Church January 2005 - August 2007
Skills
Apple iWork, Microsoft Office, Problem Solving, Event Planning, German, Fluent English, Remote Support, Dispute Resolution, Photography, HTML, Customer Experience, Social Media, Blog Marketing, Customer Education, Coptic Stitch Book..., Mixed Media, Google Apps, Art Instruction, Content Writing, Customer Service, English, Entrepreneurship, Leadership, Management, Marketing, Online Marketing, Public Speaking, Sales, Social Media Marketing, iWork
Education
Class of 2007 University of California 2005 — 2007
Bachelor of Arts, Germanic Studies
California State University-Long Beach 2003 — 2005
Shari Craddock's NexxLinx Experience September 2006 - September 2007
Job Project Assistant at Carter Consulting Inc.
Industry Management Consulting
Experience
Carter Consulting Inc. September 2010 - Present
Analytical Services, Inc. August 2009 - July 2010
ECDS 2007 - 2009
NexxLinx September 2006 - September 2007
Furtah Preparatory School August 2004 - December 2005
ERM February 2001 - August 2004
Analytical Services, Inc. April 1994 - January 2001
Education
Berry College 1986 — 1990
B.S., Biology
Stone Mountain High 1981 — 1986
Carter Consulting Inc. September 2010 - Present
Analytical Services, Inc. August 2009 - July 2010
ECDS 2007 - 2009
NexxLinx September 2006 - September 2007
Furtah Preparatory School August 2004 - December 2005
ERM February 2001 - August 2004
Analytical Services, Inc. April 1994 - January 2001
Education
Berry College 1986 — 1990
B.S., Biology
Stone Mountain High 1981 — 1986
BLAQUE PARKER's NexxLinx Experience 2003 - 2007
Job
Industry Telecommunications
Experience
US Cellular July 2014 - Present
Dish Network March 2009 - July 2014
Aaron's, Inc February 2008 - February 2009
Nexxlinx 2003 - 2007
Affinity 4 2002 - 2004
Skills
Customer Satisfaction, Call Centers, Customer Experience, Telecommunications, Customer Retention, Direct Sales, Sales, Account Management, Wireless, Sales Operations, Vendor Management, Sales Management, Team Leadership, Customer Service, Sales Process, Solution Selling, Salesforce.com
Education
Northeastern State University 2002 — 2004
US Cellular July 2014 - Present
Dish Network March 2009 - July 2014
Aaron's, Inc February 2008 - February 2009
Nexxlinx 2003 - 2007
Affinity 4 2002 - 2004
Skills
Customer Satisfaction, Call Centers, Customer Experience, Telecommunications, Customer Retention, Direct Sales, Sales, Account Management, Wireless, Sales Operations, Vendor Management, Sales Management, Team Leadership, Customer Service, Sales Process, Solution Selling, Salesforce.com
Education
Northeastern State University 2002 — 2004
April Joi Jones April Joi Jones's NexxLinx Experience September 2013 - Present
Job Working Professional
Industry Consumer Services
Experience
NexxLinx September 2013 - Present
Bank of Nevada November 2010 - June 2012
Bank of America February 2008 - October 2010
Crabtree & Evelyn February 2007 - July 2008
Godiva Chocolatier October 2006 - February 2007
Harlem Children's Zone August 2005 - December 2005
Harlem Dowling West Side Center September 2004 - May 2005
Harlem Hospital June 2001 - September 2004
Skills
10 Key, Customer Service, Retail Banking, Retail, Operations, Transaction Processing, Time Management, Fast-paced, POS, ADA compliance, banking regulations, Cash Management, Cash Handling Experience, Cash Register, CTR, MIS, Regulation D, Compliance Regulations, ICOMS, cummings cash counting...
Education
Penn State (World Campus) 2012 — 2012
Psychology
City University of New York-John Jay College of Criminal Justice 2005 — 2006
N/A, Forensic Psychology
NexxLinx September 2013 - Present
Bank of Nevada November 2010 - June 2012
Bank of America February 2008 - October 2010
Crabtree & Evelyn February 2007 - July 2008
Godiva Chocolatier October 2006 - February 2007
Harlem Children's Zone August 2005 - December 2005
Harlem Dowling West Side Center September 2004 - May 2005
Harlem Hospital June 2001 - September 2004
Skills
10 Key, Customer Service, Retail Banking, Retail, Operations, Transaction Processing, Time Management, Fast-paced, POS, ADA compliance, banking regulations, Cash Management, Cash Handling Experience, Cash Register, CTR, MIS, Regulation D, Compliance Regulations, ICOMS, cummings cash counting...
Education
Penn State (World Campus) 2012 — 2012
Psychology
City University of New York-John Jay College of Criminal Justice 2005 — 2006
N/A, Forensic Psychology
David Susen David Susen's NexxLinx Experience 2005 - 2013
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
OnPerfect Communications 1988 - Present
IS Development 1991 - 2014
IS Development 1991 - 2014
First Wind 2007 - 2013
OpenTable 2006 - 2013
NexxLinx 2005 - 2013
OnPerfect Internet January 2000 - December 2006
Voice Tally January 1996 - December 2004
Skills
HTML, Computer Hardware, Windows, Cloud Computing, Technical Support, Customer Service, Call Centers, Troubleshooting, Windows 7, TCP/IP, Networking, Windows Server, System Administration, Network Administration, Software Documentation, Customer Satisfaction, Windows XP, Active Directory, Linux, Servers, Process Improvement, Team Leadership, Help Desk Support, Microsoft Exchange, Computer Repair, VPN, Access, Vendor Management, Visio
Education
Bergen Community College 1970 — 1972
Associate of Arts and Sciences (A.A.S.), Accounting
Mahwah, New Jersey 1957 — 1972
Business, Business Administration and Management, General, 12
OnPerfect Communications 1988 - Present
IS Development 1991 - 2014
IS Development 1991 - 2014
First Wind 2007 - 2013
OpenTable 2006 - 2013
NexxLinx 2005 - 2013
OnPerfect Internet January 2000 - December 2006
Voice Tally January 1996 - December 2004
Skills
HTML, Computer Hardware, Windows, Cloud Computing, Technical Support, Customer Service, Call Centers, Troubleshooting, Windows 7, TCP/IP, Networking, Windows Server, System Administration, Network Administration, Software Documentation, Customer Satisfaction, Windows XP, Active Directory, Linux, Servers, Process Improvement, Team Leadership, Help Desk Support, Microsoft Exchange, Computer Repair, VPN, Access, Vendor Management, Visio
Education
Bergen Community College 1970 — 1972
Associate of Arts and Sciences (A.A.S.), Accounting
Mahwah, New Jersey 1957 — 1972
Business, Business Administration and Management, General, 12
Sara Vreeland Sara Vreeland's NexxLinx Experience 2012 - 2013
Job Operations Manager at inMotionNow
Industry Telecommunications
Experience
inMotionNow March 2014 - Present
XO Communications February 2013 - December 2013
Nexxlinx 2012 - 2013
Time Warner Cable 2009 - 2012
Time Warner Cable 2009 - 2009
Time Warner Cable 2007 - 2009
Skills
Call Centers, Customer Retention, Telecommunications, Sales Process, Sales Management, Customer Experience, Customer Satisfaction, Call Center, Data Analytics, Broadband, Microsoft Excel, Microsoft Word, Sales Operations, Cross-functional Team..., Leadership, CRM, Training, Management, Sales, B2B, Process Improvement, Performance Management, Coaching, Project Management, Talent Management, Data Analysis, Telemarketing, Team Leadership, Solution Selling, SaaS, Enterprise Software, Vendor Management, Team Building
Education
Schenectady County Community College 2008 — 2010
Associate of Science (A.S.), Business Administration and Management, General
inMotionNow March 2014 - Present
XO Communications February 2013 - December 2013
Nexxlinx 2012 - 2013
Time Warner Cable 2009 - 2012
Time Warner Cable 2009 - 2009
Time Warner Cable 2007 - 2009
Skills
Call Centers, Customer Retention, Telecommunications, Sales Process, Sales Management, Customer Experience, Customer Satisfaction, Call Center, Data Analytics, Broadband, Microsoft Excel, Microsoft Word, Sales Operations, Cross-functional Team..., Leadership, CRM, Training, Management, Sales, B2B, Process Improvement, Performance Management, Coaching, Project Management, Talent Management, Data Analysis, Telemarketing, Team Leadership, Solution Selling, SaaS, Enterprise Software, Vendor Management, Team Building
Education
Schenectady County Community College 2008 — 2010
Associate of Science (A.S.), Business Administration and Management, General
Seth Whitmer Seth Whitmer's NexxLinx Experience February 2015 - Present
Job Store Associate
Industry Retail
Experience
NexxLinx February 2015 - Present
Circle K May 2013 - January 2015
Boy Scouts of America June 2012 - February 2013
East Millinocket Fire Department September 2007 - January 2013
Boy Scouts of America Katahdin Area Council June 2012 - August 2012
Skills
Fundraising, Nonprofits, Event Planning, Community Outreach, Public Speaking, Microsoft Office, PowerPoint, Microsoft Word, Program Development, Customer Service, Social Media, Microsoft Excel, Research, Leadership Development, Team Building, Time Management
Education
Southern Maine Community College 2010 — 2012
Schenck High School 2007 — 2010
High School Diploma
NexxLinx February 2015 - Present
Circle K May 2013 - January 2015
Boy Scouts of America June 2012 - February 2013
East Millinocket Fire Department September 2007 - January 2013
Boy Scouts of America Katahdin Area Council June 2012 - August 2012
Skills
Fundraising, Nonprofits, Event Planning, Community Outreach, Public Speaking, Microsoft Office, PowerPoint, Microsoft Word, Program Development, Customer Service, Social Media, Microsoft Excel, Research, Leadership Development, Team Building, Time Management
Education
Southern Maine Community College 2010 — 2012
Schenck High School 2007 — 2010
High School Diploma
Charles Margolis Charles Margolis's NexxLinx Experience November 2005 - April 2006
Job Security Operations Specialist II at Olgoonik Development, LLC
Industry Events Services
Experience
Olgoonik Development, LLC February 2014 - Present
Alutiiq November 2006 - February 2014
Inter-Con Security Systems, Inc. July 2009 - July 2009
PRC, LLC May 2006 - November 2006
NexxLinx November 2005 - April 2006
Pizza Hut July 2005 - January 2006
Lonestar Candle Company September 2004 - July 2005
GameStop April 2002 - May 2004
Starcards September 2002 - November 2002
Foster's Men Clothing Store March 2002 - May 2002
Skills
Event Management, Event Planning, Customer Service, Microsoft Office, Social Media, Hospitality, Management, Budgets, Corporate Events, Project Management, Marketing, Microsoft Excel, Strategic Planning, Public Relations, Marketing Communications, Photoshop, Photography, Digital Photography, Inventory Management, Inventory Control, Digital Media, Employee Training, System Design, Graphic Design, Remote Troubleshooting, Remote Administration, Chef, Social Networking, Facebook, Training, Leadership
Education
Coastal Carolina Community College 2001 — 2002
Computer Programming
Jacksonville High School 2000 — 2001
High School, Computer Technology/Computer Systems Technology
Westover High School 1997 — 2000
Olgoonik Development, LLC February 2014 - Present
Alutiiq November 2006 - February 2014
Inter-Con Security Systems, Inc. July 2009 - July 2009
PRC, LLC May 2006 - November 2006
NexxLinx November 2005 - April 2006
Pizza Hut July 2005 - January 2006
Lonestar Candle Company September 2004 - July 2005
GameStop April 2002 - May 2004
Starcards September 2002 - November 2002
Foster's Men Clothing Store March 2002 - May 2002
Skills
Event Management, Event Planning, Customer Service, Microsoft Office, Social Media, Hospitality, Management, Budgets, Corporate Events, Project Management, Marketing, Microsoft Excel, Strategic Planning, Public Relations, Marketing Communications, Photoshop, Photography, Digital Photography, Inventory Management, Inventory Control, Digital Media, Employee Training, System Design, Graphic Design, Remote Troubleshooting, Remote Administration, Chef, Social Networking, Facebook, Training, Leadership
Education
Coastal Carolina Community College 2001 — 2002
Computer Programming
Jacksonville High School 2000 — 2001
High School, Computer Technology/Computer Systems Technology
Westover High School 1997 — 2000
Shalikha Baker-Ellis Shalikha Baker-Ellis's NexxLinx Experience September 2013 - June 2014
Job Stay at home Mom
Industry Telecommunications
Experience
. May 2014 - Present
Nexxlinx September 2013 - June 2014
NexxLinx May 2012 - September 2013
Skills
Call Centers, Lead Generation, Account Management, Sales, Customer Service, Customer Experience, Customer Retention, Market Research, Team Leadership, Microsoft Office, Microsoft Excel, Customer Satisfaction, Salesforce.com
Education
Central Texas College 2006 — 2009
. May 2014 - Present
Nexxlinx September 2013 - June 2014
NexxLinx May 2012 - September 2013
Skills
Call Centers, Lead Generation, Account Management, Sales, Customer Service, Customer Experience, Customer Retention, Market Research, Team Leadership, Microsoft Office, Microsoft Excel, Customer Satisfaction, Salesforce.com
Education
Central Texas College 2006 — 2009
Kristen McDonald Kristen McDonald's NexxLinx Experience May 2007 - March 2008
Job Marketing & POS Coordinator at Craft Beer Guild Distributing of NY, LLC
Industry Food & Beverages
Experience
Craft Beer Guild Distributing of NY, LLC April 2014 - Present
UnitedHealth Group September 2011 - April 2014
Open Space Gallery and Design August 2011 - September 2011
Cornerstone Services, Inc. June 2011 - September 2011
SUNY New Paltz Health Center September 2008 - May 2011
Laerdal Medical May 2010 - December 2010
Ice Time Sports Complex November 2008 - January 2010
HMS Host March 2008 - October 2008
NexxLinx May 2007 - March 2008
HMS Host August 2004 - August 2006
Skills
Customer Service, Photoshop, Dreamweaver, Program Management, Social Media, Microsoft Word, PowerPoint, Management, Graphic Design, Microsoft Excel, Brochures
Education
State University of New York at New Paltz 2007 — 2011
BFA, Minor, Graphic Design, Communications
The College of Saint Rose 2006 — 2007
N/A, Graphic Design
Wallkill Senior High School 2002 — 2006
Regents Diploma
Craft Beer Guild Distributing of NY, LLC April 2014 - Present
UnitedHealth Group September 2011 - April 2014
Open Space Gallery and Design August 2011 - September 2011
Cornerstone Services, Inc. June 2011 - September 2011
SUNY New Paltz Health Center September 2008 - May 2011
Laerdal Medical May 2010 - December 2010
Ice Time Sports Complex November 2008 - January 2010
HMS Host March 2008 - October 2008
NexxLinx May 2007 - March 2008
HMS Host August 2004 - August 2006
Skills
Customer Service, Photoshop, Dreamweaver, Program Management, Social Media, Microsoft Word, PowerPoint, Management, Graphic Design, Microsoft Excel, Brochures
Education
State University of New York at New Paltz 2007 — 2011
BFA, Minor, Graphic Design, Communications
The College of Saint Rose 2006 — 2007
N/A, Graphic Design
Wallkill Senior High School 2002 — 2006
Regents Diploma
Justin Michaud Justin Michaud's NexxLinx Experience November 2012 - June 2013
Job Manager, Customer Happiness at Instacart
Industry Computer Software
Experience
Instacart June 2015 - Present
Cake (Fka Leapset) August 2014 - June 2015
Cake (Fka Leapset) June 2013 - July 2014
NexxLinx November 2012 - June 2013
Town of Hermon August 2011 - June 2013
NexxLinx July 2012 - November 2012
NexxLinx June 2012 - August 2012
NexxLinx December 2011 - May 2012
International Sound Corporation April 2010 - November 2011
Bangor Communications July 2010 - February 2011
Skills
Technical Support, Fast Learner, Eagerness to Learn, Customer Service, Call Center, Microsoft Office, Customer Experience, Customer Satisfaction, Microsoft Excel, Microsoft Word, Networking, Troubleshooting, Leadership, Photoshop, Video Production, Video Editing, Final Cut Studio, Editing, Photography, Adobe Creative Suite, Computer Hardware, Call Centers, Windows, Software Documentation, Advertising, Time Management, Team Leadership, Social Networking, OpenTable, Guest Bridge, Management, Salesforce.com, Training
Education
New England School of Communications 2006 — 2010
Bachelor of Science - Communications , Cinematography and Film/Video Production
Instacart June 2015 - Present
Cake (Fka Leapset) August 2014 - June 2015
Cake (Fka Leapset) June 2013 - July 2014
NexxLinx November 2012 - June 2013
Town of Hermon August 2011 - June 2013
NexxLinx July 2012 - November 2012
NexxLinx June 2012 - August 2012
NexxLinx December 2011 - May 2012
International Sound Corporation April 2010 - November 2011
Bangor Communications July 2010 - February 2011
Skills
Technical Support, Fast Learner, Eagerness to Learn, Customer Service, Call Center, Microsoft Office, Customer Experience, Customer Satisfaction, Microsoft Excel, Microsoft Word, Networking, Troubleshooting, Leadership, Photoshop, Video Production, Video Editing, Final Cut Studio, Editing, Photography, Adobe Creative Suite, Computer Hardware, Call Centers, Windows, Software Documentation, Advertising, Time Management, Team Leadership, Social Networking, OpenTable, Guest Bridge, Management, Salesforce.com, Training
Education
New England School of Communications 2006 — 2010
Bachelor of Science - Communications , Cinematography and Film/Video Production
Jay Shankar's NexxLinx Experience March 2013 - Present
Job VP Solution Delivery at NexxLinx
Industry Outsourcing/Offshoring
Experience
NexxLinx March 2013 - Present
Benevox - USCI February 1998 - March 2013
Advita December 1996 - January 1998
Crystal Galleries March 1995 - November 1996
Metal Powder June 1989 - January 1995
Skills
Solution Architect, Project Management, Lean Six Sigma and..., Call Center Tech &..., Lean Manufacturing, Process Improvement, Call Center, Six Sigma, Operations Management
Education
Madurai Kamaraj University 1987 — 1989
MBA
Madurai Kamaraj University 1984 — 1987
BBA
Georgia State University - J. Mack Robinson College of Business
Lean Six Sigma Black Belt
Project Management Institute, Inc
Project Management Professional (PMP), Project Management
NexxLinx March 2013 - Present
Benevox - USCI February 1998 - March 2013
Advita December 1996 - January 1998
Crystal Galleries March 1995 - November 1996
Metal Powder June 1989 - January 1995
Skills
Solution Architect, Project Management, Lean Six Sigma and..., Call Center Tech &..., Lean Manufacturing, Process Improvement, Call Center, Six Sigma, Operations Management
Education
Madurai Kamaraj University 1987 — 1989
MBA
Madurai Kamaraj University 1984 — 1987
BBA
Georgia State University - J. Mack Robinson College of Business
Lean Six Sigma Black Belt
Project Management Institute, Inc
Project Management Professional (PMP), Project Management
Rich Hutnik Rich Hutnik's NexxLinx Experience February 2014 - December 2014
Job Creative Director and Manager (YouTube channel)
Industry Entertainment
Experience
Internet October 2014 - Present
Self-Employment Freelance Work January 2012 - Present
NexxLinx February 2014 - December 2014
Kelly Services November 2012 - May 2013
Contractor to IBM November 2004 - February 2007
IBM May 1997 - February 2004
Skills
Game Design, Online Gaming, Video Games, Gaming, Community Management, Social Games, Game Development, Social Networking, Mobile Devices, Mobile Games, Strategic Partnerships, Artificial Intelligence, User Interface Design, PHP, iPhone, Casual Games, User Interface, Computer Games, Scripting, E-commerce, Management, Networking, Online Marketing, Perforce, Windows, Web Development, Online Advertising, User Experience, New Media, Wordpress, Mobile Applications, Localization, Digital Media, Content Management, Interaction Design, Multimedia, Content Strategy, Creative Direction, SEO, Email Marketing, Information Architecture, Digital Marketing, Web Design, OOP, Web Analytics, Web Content, Social Media, Marketing
Education
Marist College 1994 — 1996
Masters of Science, Information Systems/Computer Science
Clarkson University 1992 — 1994
B.S, Management
Internet October 2014 - Present
Self-Employment Freelance Work January 2012 - Present
NexxLinx February 2014 - December 2014
Kelly Services November 2012 - May 2013
Contractor to IBM November 2004 - February 2007
IBM May 1997 - February 2004
Skills
Game Design, Online Gaming, Video Games, Gaming, Community Management, Social Games, Game Development, Social Networking, Mobile Devices, Mobile Games, Strategic Partnerships, Artificial Intelligence, User Interface Design, PHP, iPhone, Casual Games, User Interface, Computer Games, Scripting, E-commerce, Management, Networking, Online Marketing, Perforce, Windows, Web Development, Online Advertising, User Experience, New Media, Wordpress, Mobile Applications, Localization, Digital Media, Content Management, Interaction Design, Multimedia, Content Strategy, Creative Direction, SEO, Email Marketing, Information Architecture, Digital Marketing, Web Design, OOP, Web Analytics, Web Content, Social Media, Marketing
Education
Marist College 1994 — 1996
Masters of Science, Information Systems/Computer Science
Clarkson University 1992 — 1994
B.S, Management
Carolyn Patton's NexxLinx Experience August 2014 - October 2014
Job Sonar Technician (Surface) at US Navy Reserve
Industry Military
Experience
US Navy Reserve July 2013 - Present
AAFES December 2014 - March 2015
NexxLinx August 2014 - October 2014
35th FSS June 2011 - May 2012
35th FSS June 2010 - August 2010
Skills
Following Instructions, Teamwork, Learning Quickly, Military Experience, Organization, Motivated self-starter, Interpersonal..., Adaptability, Time Management, Active listener, Critical Thinking, Microsoft Word, Leadership, Training, Microsoft Office, Communication, Sales, Supervisory Skills, Management, Team Leadership
Education
Kaplan University 2014 — 2016
Bachelor's degree, ABA Psychology
Campbell University 2014 — 2014
Bachelor of Science (B.S.), Psychology
University of North Carolina at Wilmington 2013 — 2014
Bachelor of Arts, Psychology
Sonar Technician "A" School 2013 — 2013
Sonar Technician
Coastal Carolina Community College 2012 — 2012
Psychology
Robert D Edgren High School 2008 — 2012
Diploma
US Navy Reserve July 2013 - Present
AAFES December 2014 - March 2015
NexxLinx August 2014 - October 2014
35th FSS June 2011 - May 2012
35th FSS June 2010 - August 2010
Skills
Following Instructions, Teamwork, Learning Quickly, Military Experience, Organization, Motivated self-starter, Interpersonal..., Adaptability, Time Management, Active listener, Critical Thinking, Microsoft Word, Leadership, Training, Microsoft Office, Communication, Sales, Supervisory Skills, Management, Team Leadership
Education
Kaplan University 2014 — 2016
Bachelor's degree, ABA Psychology
Campbell University 2014 — 2014
Bachelor of Science (B.S.), Psychology
University of North Carolina at Wilmington 2013 — 2014
Bachelor of Arts, Psychology
Sonar Technician "A" School 2013 — 2013
Sonar Technician
Coastal Carolina Community College 2012 — 2012
Psychology
Robert D Edgren High School 2008 — 2012
Diploma
Kevin Prentice's NexxLinx Experience January 2015 - March 2015
Job Event planner & Artist
Industry Marketing and Advertising
Experience
Comfort Inn August 2014 - Present
NexxLinx January 2015 - March 2015
Pioneer Plastics, Inc June 2012 - August 2014
Five Guys Burgers and Fries January 2013 - October 2013
Fairfield Inn & Suites by Marriott April 2013 - July 2013
GameStop March 2011 - June 2012
ACS Healthcare Provider Solutions June 2009 - August 2010
Skills
Event Planning, Marketing Communications, Customer Service, Public Speaking, Social Networking, Sales, Social Media, Graphic Design, Teamwork, Networking, PowerPoint, Social Media Marketing, Time Management, Songwriting, Public Relations, Customer Experience, Marketing, Hospitality, Music Production, Song Production, Cashiering, Microsoft Word, Musicians, composing music, Adobe Design Programs, Inbound Marketing, Data Entry, Factory, Custodial Services, Carpentry, Training, Product Marketing, Direct Sales, Telephone Skills, Dreamweaver, Creative Writing, Creativity, Creative Problem Solving
Education
New England School of Communications 2010 — 2014
bachelor's degree in communications, Communication and Media Studies, Junior
Brunswick high school 2005 — 2009
Comfort Inn August 2014 - Present
NexxLinx January 2015 - March 2015
Pioneer Plastics, Inc June 2012 - August 2014
Five Guys Burgers and Fries January 2013 - October 2013
Fairfield Inn & Suites by Marriott April 2013 - July 2013
GameStop March 2011 - June 2012
ACS Healthcare Provider Solutions June 2009 - August 2010
Skills
Event Planning, Marketing Communications, Customer Service, Public Speaking, Social Networking, Sales, Social Media, Graphic Design, Teamwork, Networking, PowerPoint, Social Media Marketing, Time Management, Songwriting, Public Relations, Customer Experience, Marketing, Hospitality, Music Production, Song Production, Cashiering, Microsoft Word, Musicians, composing music, Adobe Design Programs, Inbound Marketing, Data Entry, Factory, Custodial Services, Carpentry, Training, Product Marketing, Direct Sales, Telephone Skills, Dreamweaver, Creative Writing, Creativity, Creative Problem Solving
Education
New England School of Communications 2010 — 2014
bachelor's degree in communications, Communication and Media Studies, Junior
Brunswick high school 2005 — 2009
Raymond Couch Raymond Couch's NexxLinx Experience 2012 - 2015
Job Chef at TKE Educational Foundation of the University of Maine, Inc.
Industry Civic & Social Organization
Experience
TKE Educational Foundation of the University of Maine, Inc. November 2013 - Present
NexxLinx 2012 - 2015
Skills
Troubleshooting, Customer Service, Customer Satisfaction, Technical Support, Windows, Windows 7, Process Improvement, Computer Hardware, Call Centers, Windows XP, Training
Education
New England Culinary Institute 2011 — 2014
Associate of Science (A.S.), Culinary Arts/Chef Training
University of Maine
TKE Educational Foundation of the University of Maine, Inc. November 2013 - Present
NexxLinx 2012 - 2015
Skills
Troubleshooting, Customer Service, Customer Satisfaction, Technical Support, Windows, Windows 7, Process Improvement, Computer Hardware, Call Centers, Windows XP, Training
Education
New England Culinary Institute 2011 — 2014
Associate of Science (A.S.), Culinary Arts/Chef Training
University of Maine
Daniel Pries's NexxLinx Experience November 1999 - March 2001
Job I am available for evening and/or weekend work on a contractual basis for any term or frequency. Great for seasonal work
Industry Information Technology and Services
Experience
Gateway Group August 2013 - Present
Citigroup June 2008 - August 2013
Fetch Logistics January 2012 - February 2012
HealthNow New York Inc. January 2008 - June 2008
HealthNow New York Inc. August 2006 - December 2007
MedAvant Healthcare Solutions 2004 - 2006
VAC Service Corporation August 2002 - May 2004
NexxLinx November 1999 - March 2001
Skills
Access, Web Services, .NET, SOA, Software Development, IT Management, C#, VBA, Databases, Risk Management, Visio, EDI, Portfolio Management, Business Analysis, Program Management, Requirements Gathering, Websphere, ASP, Banking, AML, Securities, Operational Risk, Compliance, Regulatory Requirements, Risk Mitigation, ORM, HIPAA, SharePoint Designer, AngularJS, Backbone.js, SharePoint
Education
Liberty University 2008 — 2011
Bachelors, Management Information Systems
Assemblies of God - NY District School of Ministry 2013 — 2015
Pastoral Studies/Counseling
Westwood College Online 2006 — 2008
Associates, Software Engineering
Orange County Community College 2000 — 2004
CIS, Engineering
Gateway Group August 2013 - Present
Citigroup June 2008 - August 2013
Fetch Logistics January 2012 - February 2012
HealthNow New York Inc. January 2008 - June 2008
HealthNow New York Inc. August 2006 - December 2007
MedAvant Healthcare Solutions 2004 - 2006
VAC Service Corporation August 2002 - May 2004
NexxLinx November 1999 - March 2001
Skills
Access, Web Services, .NET, SOA, Software Development, IT Management, C#, VBA, Databases, Risk Management, Visio, EDI, Portfolio Management, Business Analysis, Program Management, Requirements Gathering, Websphere, ASP, Banking, AML, Securities, Operational Risk, Compliance, Regulatory Requirements, Risk Mitigation, ORM, HIPAA, SharePoint Designer, AngularJS, Backbone.js, SharePoint
Education
Liberty University 2008 — 2011
Bachelors, Management Information Systems
Assemblies of God - NY District School of Ministry 2013 — 2015
Pastoral Studies/Counseling
Westwood College Online 2006 — 2008
Associates, Software Engineering
Orange County Community College 2000 — 2004
CIS, Engineering
Bri Frye Bri Frye's NexxLinx Experience August 2015 - Present
Job Retention Specialist at NexxLinx
Industry Law Enforcement
Experience
NexxLinx August 2015 - Present
Babies R Us August 2014 - August 2015
Ruby Tuesday March 2014 - August 2014
Texas State Aquarium May 2012 - August 2012
Texas State Aquarium February 2012 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Windows, Event Planning, Time Management
Education
Texas A&M University-Corpus Christi 2009 — 2013
Bachelor of Science (B.S.), Criminal Justice
West Mesquite High School 2005 — 2009
EX2 Program Diploma, EX2 Degree Program
NexxLinx August 2015 - Present
Babies R Us August 2014 - August 2015
Ruby Tuesday March 2014 - August 2014
Texas State Aquarium May 2012 - August 2012
Texas State Aquarium February 2012 - May 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, Windows, Event Planning, Time Management
Education
Texas A&M University-Corpus Christi 2009 — 2013
Bachelor of Science (B.S.), Criminal Justice
West Mesquite High School 2005 — 2009
EX2 Program Diploma, EX2 Degree Program
Ann Jacobsen Ann Jacobsen's NexxLinx Experience May 2012 - September 2013
Job Customer Success Manager at Intradiem
Industry Wireless
Experience
Intradiem September 2013 - Present
NexxLinx May 2012 - September 2013
Alorica March 2009 - May 2010
Alorica December 2006 - March 2009
PREMIER Bankcard August 2005 - December 2006
eTelecare Global Solutions March 2004 - May 2005
Skills
Highly detail oriented, Exceptional People..., Achieving Measurable..., Time Management, Multitasking Skills, Goal Oriented, Highly Motivated, Visio, Process Optimization, Quality Control, Training, Behavior Based Coaching, Workforce Management, Quality Assurance, Software Documentation, Process Improvement, Customer Experience, Quality Management, Customer Satisfaction, Product Management, Cross-functional Team..., CRM, Vendor Management, Team Building, Call Centers, Leadership, Management
Education
The University of South Dakota
Bachelor of Business Administration (BBA), Finance
The University of South Dakota
Master of Business Administration (M.B.A.)
Intradiem September 2013 - Present
NexxLinx May 2012 - September 2013
Alorica March 2009 - May 2010
Alorica December 2006 - March 2009
PREMIER Bankcard August 2005 - December 2006
eTelecare Global Solutions March 2004 - May 2005
Skills
Highly detail oriented, Exceptional People..., Achieving Measurable..., Time Management, Multitasking Skills, Goal Oriented, Highly Motivated, Visio, Process Optimization, Quality Control, Training, Behavior Based Coaching, Workforce Management, Quality Assurance, Software Documentation, Process Improvement, Customer Experience, Quality Management, Customer Satisfaction, Product Management, Cross-functional Team..., CRM, Vendor Management, Team Building, Call Centers, Leadership, Management
Education
The University of South Dakota
Bachelor of Business Administration (BBA), Finance
The University of South Dakota
Master of Business Administration (M.B.A.)
Toccara Marshall Toccara Marshall's NexxLinx Experience September 2013 - December 2013
Job Pharmaceuticals Professional
Industry Pharmaceuticals
Experience
NexxLinx September 2013 - December 2013
Biotest Pharmaceuticals Corporation 2007 - 2010
Convergys June 2004 - September 2007
Skills
Customer service, Administrative Work, Bookkeeping, Phlebotomy, Medical Terminology, Telephone Skills, Customer Service, Payroll
Education
Miller-Motte College 2010 — 2012
Associate's degree, Medical/Clinical Assistant
NexxLinx September 2013 - December 2013
Biotest Pharmaceuticals Corporation 2007 - 2010
Convergys June 2004 - September 2007
Skills
Customer service, Administrative Work, Bookkeeping, Phlebotomy, Medical Terminology, Telephone Skills, Customer Service, Payroll
Education
Miller-Motte College 2010 — 2012
Associate's degree, Medical/Clinical Assistant
Nick Edward's NexxLinx Experience September 2013 - May 2014
Job Program Coordinator/Community Youth Worker at Youth Empowerment Center
Industry
Experience
Youth Empowerment Center September 2014 - Present
NexxLinx September 2013 - May 2014
Race and Ethnic Relations January 2011 - April 2011
World In Conversation Project September 2010 - December 2010
McDonald's Corporation September 2010 - December 2010
Race and Ethnic Relations Course January 2010 - April 2010
Big Brothers Big Sisters of Orange County May 2006 - July 2008
Glenn E. Hines Boys and Girls Club June 2007 - August 2007
Skills
Public Speaking, Teaching, Microsoft Office, Microsoft Excel, Event Planning, Microsoft Word, Research, Social Media, Community Outreach, Leadership, Data Analysis, Facebook, Social Networking, Higher Education, Teamwork, Spanish, Customer Service
Education
Penn State University 2008 — 2013
Bachelor of Science (B.S.), Community Environmental Development
Penn State University 2008 — 2013
Bachelor of Science (B.S.), Community Environment and Development
Youth Empowerment Center September 2014 - Present
NexxLinx September 2013 - May 2014
Race and Ethnic Relations January 2011 - April 2011
World In Conversation Project September 2010 - December 2010
McDonald's Corporation September 2010 - December 2010
Race and Ethnic Relations Course January 2010 - April 2010
Big Brothers Big Sisters of Orange County May 2006 - July 2008
Glenn E. Hines Boys and Girls Club June 2007 - August 2007
Skills
Public Speaking, Teaching, Microsoft Office, Microsoft Excel, Event Planning, Microsoft Word, Research, Social Media, Community Outreach, Leadership, Data Analysis, Facebook, Social Networking, Higher Education, Teamwork, Spanish, Customer Service
Education
Penn State University 2008 — 2013
Bachelor of Science (B.S.), Community Environmental Development
Penn State University 2008 — 2013
Bachelor of Science (B.S.), Community Environment and Development
Brad Esham's NexxLinx Experience July 2014 - September 2015
Job Quality and Training Manager at Lytx Inc.
Industry Outsourcing/Offshoring
Experience
Lytx Inc. September 2015 - Present
NexxPhase November 2014 - September 2015
NexxLinx July 2014 - September 2015
NexxLinx February 2012 - July 2014
L-3 Microdyne November 2011 - February 2012
L-3 Microdyne August 2008 - November 2011
L-3 Microdyne January 2008 - August 2008
Vernon Esham homes, inc 2004 - 2006
Skills
Customer Retention, Microsoft Excel, Data Analysis, Root Cause Analysis, Customer Service, Quality Auditing, Instructor-led Training, Call Center, Telemarketing, Training, Operations Management, Customer Satisfaction, Team Leadership, Coaching, Salesforce.com, Contact Centers, Troubleshooting, Management, Process Improvement, BPO, Microsoft Word, Customer Experience, Call Centers, Outsourcing, Technical Support, Quality Assurance, Software Documentation, Leadership, Performance Management, Team Management, Employee Training, Team Building, Customer Support, Vendor Management, Business Process..., CRM, Workforce Management, Program Management, Cross-functional Team...
Education
Bob Jones University 2004 — 2008
Accounting and Business/Management
Faith Baptist School 2000 — 2004
Lytx Inc. September 2015 - Present
NexxPhase November 2014 - September 2015
NexxLinx July 2014 - September 2015
NexxLinx February 2012 - July 2014
L-3 Microdyne November 2011 - February 2012
L-3 Microdyne August 2008 - November 2011
L-3 Microdyne January 2008 - August 2008
Vernon Esham homes, inc 2004 - 2006
Skills
Customer Retention, Microsoft Excel, Data Analysis, Root Cause Analysis, Customer Service, Quality Auditing, Instructor-led Training, Call Center, Telemarketing, Training, Operations Management, Customer Satisfaction, Team Leadership, Coaching, Salesforce.com, Contact Centers, Troubleshooting, Management, Process Improvement, BPO, Microsoft Word, Customer Experience, Call Centers, Outsourcing, Technical Support, Quality Assurance, Software Documentation, Leadership, Performance Management, Team Management, Employee Training, Team Building, Customer Support, Vendor Management, Business Process..., CRM, Workforce Management, Program Management, Cross-functional Team...
Education
Bob Jones University 2004 — 2008
Accounting and Business/Management
Faith Baptist School 2000 — 2004
David Segal (davesegall@yahoo.com) David Segal (davesegall@yahoo.com)'s NexxLinx Experience August 2014 - November 2014
Job Consultant at Hammerman Collections Solutions 1 Stop
Industry Financial Services
Experience
Hammerman Collections Solutions 1 Stop November 2014 - Present
NexxLinx August 2014 - November 2014
Concorde Temporary Staffing for Castle Oil October 2013 - February 2014
Allen Maxwell & Silver August 2010 - January 2012
Hammerman Collections Solutions November 2009 - September 2010
Robert Half Management Resources February 2007 - November 2009
Ajilon Professional Staffing February 2005 - February 2006
LG Electronics 2001 - 2003
D&M Germany June 1991 - March 1998
Denon Electronics 1991 - 1998
Skills
Accounts Receivable, Finance, Accounting, Credit, Management, PeopleSoft, Account Reconciliation, Process Improvement, Invoicing, Sales, Credit Analysis, Recruiting, Interviews, Staffing Services, Corporate Law, Filing, Internet Recruiting, Customer Service, Factoring, Dispute, Mergers & Acquisitions, Human Resources, Trademark Filings, Compliance Management, RPC, Temporary Placement, Sarbanes-Oxley Act, Executive Management, Technical Recruiting, Disputes, Virtual, Passion for Helping..., Cash Flow, Temporary Staffing, Contract Recruitment, Salesforce.com, Auditing, Outsourcing, Executive Search, Screening Resumes, Permanent Placement, Consulting, Time Management, Talent Acquisition, Benefits Negotiation, Business Networking, Sourcing, Applicant Tracking..., Hiring, Search
Education
Rider University 1978 — 1982
Bachelors, Marketing
Bergen Community College 1980 — 1981
American History (United States), B+
Hammerman Collections Solutions 1 Stop November 2014 - Present
NexxLinx August 2014 - November 2014
Concorde Temporary Staffing for Castle Oil October 2013 - February 2014
Allen Maxwell & Silver August 2010 - January 2012
Hammerman Collections Solutions November 2009 - September 2010
Robert Half Management Resources February 2007 - November 2009
Ajilon Professional Staffing February 2005 - February 2006
LG Electronics 2001 - 2003
D&M Germany June 1991 - March 1998
Denon Electronics 1991 - 1998
Skills
Accounts Receivable, Finance, Accounting, Credit, Management, PeopleSoft, Account Reconciliation, Process Improvement, Invoicing, Sales, Credit Analysis, Recruiting, Interviews, Staffing Services, Corporate Law, Filing, Internet Recruiting, Customer Service, Factoring, Dispute, Mergers & Acquisitions, Human Resources, Trademark Filings, Compliance Management, RPC, Temporary Placement, Sarbanes-Oxley Act, Executive Management, Technical Recruiting, Disputes, Virtual, Passion for Helping..., Cash Flow, Temporary Staffing, Contract Recruitment, Salesforce.com, Auditing, Outsourcing, Executive Search, Screening Resumes, Permanent Placement, Consulting, Time Management, Talent Acquisition, Benefits Negotiation, Business Networking, Sourcing, Applicant Tracking..., Hiring, Search
Education
Rider University 1978 — 1982
Bachelors, Marketing
Bergen Community College 1980 — 1981
American History (United States), B+
Tanisha Rios Tanisha Rios's NexxLinx Experience March 2013 - March 2014
Job Retail Wireless Consultant
Industry Wireless
Experience
Boost Mobile November 2014 - Present
Pro-Type June 2014 - November 2014
Nexxlinx March 2013 - March 2014
San Diego Miramar College November 2011 - June 2012
Skills
Higher Education, Research, Data Analysis, Microsoft Office, Editing, Public Speaking, Access, Leadership, Customer Service, Communication, Social Networking, Teamwork, Microsoft Word, PowerPoint, Marketing, Time Management, Sales, Data Entry, Microsoft Excel, Advertising, Customer Retention, Presentations
Education
San Diego Miramar College 2011 — 2012
Associate of Arts (AA), Sociology
Community College of the Air Force 2009 — 2010
Licentiate degree, Electrical/Electronics Maintenance and Repair Technology
Jacksonville High School 2005 — 2009
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Boost Mobile November 2014 - Present
Pro-Type June 2014 - November 2014
Nexxlinx March 2013 - March 2014
San Diego Miramar College November 2011 - June 2012
Skills
Higher Education, Research, Data Analysis, Microsoft Office, Editing, Public Speaking, Access, Leadership, Customer Service, Communication, Social Networking, Teamwork, Microsoft Word, PowerPoint, Marketing, Time Management, Sales, Data Entry, Microsoft Excel, Advertising, Customer Retention, Presentations
Education
San Diego Miramar College 2011 — 2012
Associate of Arts (AA), Sociology
Community College of the Air Force 2009 — 2010
Licentiate degree, Electrical/Electronics Maintenance and Repair Technology
Jacksonville High School 2005 — 2009
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Alicia Sheppard Alicia Sheppard's NexxLinx Experience March 2015 - Present
Job Customer Retention Specialist at NexxLinx
Industry Hospital & Health Care
Experience
NexxLinx March 2015 - Present
Walmart July 2013 - June 2014
Alorica June 2012 - October 2012
Skills
Leadership, Cashiering, Customer Service, Sales, Customer Satisfaction, Customer Experience, Time Management, Data Entry, Team Leadership, Training, Management, Team Building
Education
Miller-Motte College Online 2015 — 2017
Associate’s Degree, Electronic Medical Coding
American InterContinental University 2010 — 2012
Associate's Degree, Business Administration and Management, General, 3.25
Glasgow High School 1995 — 1999
High School, High School/Secondary Diplomas and Certificates
NexxLinx March 2015 - Present
Walmart July 2013 - June 2014
Alorica June 2012 - October 2012
Skills
Leadership, Cashiering, Customer Service, Sales, Customer Satisfaction, Customer Experience, Time Management, Data Entry, Team Leadership, Training, Management, Team Building
Education
Miller-Motte College Online 2015 — 2017
Associate’s Degree, Electronic Medical Coding
American InterContinental University 2010 — 2012
Associate's Degree, Business Administration and Management, General, 3.25
Glasgow High School 1995 — 1999
High School, High School/Secondary Diplomas and Certificates
Eden A. Clark's NexxLinx Experience October 2011 - January 2012
Job Claims Coordinator at C&S Wholesale Grocers
Industry Wholesale
Experience
C&S Wholesale Grocers June 2012 - Present
C&S Wholesale Grocers January 2012 - June 2012
NexxLinx October 2011 - January 2012
United States Mint at West Point December 2010 - September 2011
Lowe’s Home Improvement Warehouse February 2008 - December 2010
Redner’s Food Market June 2007 - February 2008
Skills
Horses, Kickboxing,..., Customer Satisfaction, Customer Service, Inventory Management, Microsoft Excel, Process Improvement, Inventory Control, Logistics, Shipping, Supply Chain, Team Building, Distribution Center..., Operations Management, Supply Chain Management, Warehouse Management, Warehousing
Education
State University of New York College of Agriculture and Technology at Morrisville 2004 — 2008
BBA-Equine science and Technical communication, Business, Management, Marketing, and Related Support Services, 4.0
C&S Wholesale Grocers June 2012 - Present
C&S Wholesale Grocers January 2012 - June 2012
NexxLinx October 2011 - January 2012
United States Mint at West Point December 2010 - September 2011
Lowe’s Home Improvement Warehouse February 2008 - December 2010
Redner’s Food Market June 2007 - February 2008
Skills
Horses, Kickboxing,..., Customer Satisfaction, Customer Service, Inventory Management, Microsoft Excel, Process Improvement, Inventory Control, Logistics, Shipping, Supply Chain, Team Building, Distribution Center..., Operations Management, Supply Chain Management, Warehouse Management, Warehousing
Education
State University of New York College of Agriculture and Technology at Morrisville 2004 — 2008
BBA-Equine science and Technical communication, Business, Management, Marketing, and Related Support Services, 4.0
Devan Moody Devan Moody's NexxLinx Experience December 2012 - April 2013
Job Starbucks Store Manager
Industry Health, Wellness and Fitness
Experience
Simon Property Group September 2015 - Present
Vemma March 2014 - September 2015
ViSalus August 2012 - February 2014
NexxLinx December 2012 - April 2013
The Phoenix Pub September 2012 - November 2012
Texas Roadhouse July 2008 - August 2012
Skills
Leadership, Team Leadership, Hardwork, Inventory Management, Customer Service, Energetic Leader, Build Strong Teams, Time Management, Inventory Control, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Satisfaction, PowerPoint, Organized Multi-tasker, Multi Tasking, Facebook, Food Service, Restaurants, Food, Cooking, Restaurant Management, Menu Development, Food & Beverage, Sales, Data Entry, Marketing, Social Networking
Education
Husson College 2012 — 2016
Master of Business Administration (MBA), Finance and Financial Management Services
Eastern Maine Community College 2010 — 2012
Associate's degree, Business Administration and Management, General
Eastern Maine Community College 2010 — 2012
Certificate for Small Business Development, Business Administration and Management, General, Graduated
Simon Property Group September 2015 - Present
Vemma March 2014 - September 2015
ViSalus August 2012 - February 2014
NexxLinx December 2012 - April 2013
The Phoenix Pub September 2012 - November 2012
Texas Roadhouse July 2008 - August 2012
Skills
Leadership, Team Leadership, Hardwork, Inventory Management, Customer Service, Energetic Leader, Build Strong Teams, Time Management, Inventory Control, Microsoft Excel, Microsoft Word, Microsoft Office, Customer Satisfaction, PowerPoint, Organized Multi-tasker, Multi Tasking, Facebook, Food Service, Restaurants, Food, Cooking, Restaurant Management, Menu Development, Food & Beverage, Sales, Data Entry, Marketing, Social Networking
Education
Husson College 2012 — 2016
Master of Business Administration (MBA), Finance and Financial Management Services
Eastern Maine Community College 2010 — 2012
Associate's degree, Business Administration and Management, General
Eastern Maine Community College 2010 — 2012
Certificate for Small Business Development, Business Administration and Management, General, Graduated
Andrew Skeen Andrew Skeen's NexxLinx Experience July 2008 - April 2010
Job Content Specialist
Industry Information Technology and Services
Experience
HomeAway.com April 2015 - Present
Austin Energy April 2014 - October 2014
Total Site Solutions October 2013 - April 2014
Electronic Arts December 2011 - April 2013
Electronic Arts April 2010 - December 2011
NexxLinx July 2008 - April 2010
Skills
Quality Assurance, Mobile Games, Process Improvement, Technical Support, Software Documentation, Customer Experience, Computer Games, Game Mechanics, Call Centers, Game Development, Xbox 360, Casual Games, Call Center, Technical Writing, PS3, Gameplay, Troubleshooting, Leadership, Process Management, Workforce Management, Windows, Perforce, Microsoft Office, Testing, Networking, Gaming Industry, Wii, Telecommunications, Windows XP
Education
Texas A&M University 2002 — 2006
Genetics, Biochemistry
HomeAway.com April 2015 - Present
Austin Energy April 2014 - October 2014
Total Site Solutions October 2013 - April 2014
Electronic Arts December 2011 - April 2013
Electronic Arts April 2010 - December 2011
NexxLinx July 2008 - April 2010
Skills
Quality Assurance, Mobile Games, Process Improvement, Technical Support, Software Documentation, Customer Experience, Computer Games, Game Mechanics, Call Centers, Game Development, Xbox 360, Casual Games, Call Center, Technical Writing, PS3, Gameplay, Troubleshooting, Leadership, Process Management, Workforce Management, Windows, Perforce, Microsoft Office, Testing, Networking, Gaming Industry, Wii, Telecommunications, Windows XP
Education
Texas A&M University 2002 — 2006
Genetics, Biochemistry
Brooke Sewell Brooke Sewell's NexxLinx Experience May 2011 - February 2013
Job at
Industry Computer Games
Experience
Electronic Arts (EA) June 2014 - Present
Electronic Arts January 2014 - July 2014
Electronic Arts July 2013 - February 2014
Austin Telco Federal Credit Union January 2013 - July 2013
Electronic Arts/IEnergizer May 2011 - February 2013
NexxLinx May 2011 - February 2013
Electronic Arts September 2011 - October 2012
County Line On The Lake 2004 - 2008
Skills
Customer Satisfaction, Customer Experience, Call Centers, Customer Service, Team Leadership, Microsoft Office, Leadership, Customer Retention, Technical Support, Microsoft Excel, Sales, Quality Assurance, Training, Management, Team Management, Microsoft Word, Windows, Salesforce.com, Coaching, Team Building, CRM, Process Improvement, Networking, Employee Training, Troubleshooting
Education
Austin Community College 2004 — 2007
Electronic Arts (EA) June 2014 - Present
Electronic Arts January 2014 - July 2014
Electronic Arts July 2013 - February 2014
Austin Telco Federal Credit Union January 2013 - July 2013
Electronic Arts/IEnergizer May 2011 - February 2013
NexxLinx May 2011 - February 2013
Electronic Arts September 2011 - October 2012
County Line On The Lake 2004 - 2008
Skills
Customer Satisfaction, Customer Experience, Call Centers, Customer Service, Team Leadership, Microsoft Office, Leadership, Customer Retention, Technical Support, Microsoft Excel, Sales, Quality Assurance, Training, Management, Team Management, Microsoft Word, Windows, Salesforce.com, Coaching, Team Building, CRM, Process Improvement, Networking, Employee Training, Troubleshooting
Education
Austin Community College 2004 — 2007
Christina Kang's NexxLinx Experience November 2011 - 2014
Job HR Office Manager at FireFly Space Systems
Industry Staffing and Recruiting
Experience
FireFly Space Systems 2014 - Present
NexxLinx November 2011 - 2014
Kelly Engineering Resources June 2004 - November 2011
Microchip Technology January 2010 - November 2010
Sitel June 2001 - November 2004
Skills
Recruiting, Employee Relations, Job Fairs, HRIS, Employee Benefits, Technical Recruiting, Applicant Tracking..., Talent Acquisition, Internet Recruiting, College Recruiting, Onboarding, Screening Resumes, Benefits Negotiation, Sourcing, Workforce Planning, Talent Management, Executive Search, Behavioral Interviewing, Temporary Staffing, Screening, Team Building, Temporary Placement, Interviews, Human Resources, Deferred Compensation, Resume Writing, Cold Calling, Contract Recruitment, Staffing Services, Management, Business Development, Training, Employee Training, New Hire Orientations, Employer Branding, Recruitment Advertising
Education
University of Phoenix 2000 — 2002
Business Management
Mt. Hood Community College 1996 — 1998
Hospitality and Tourism Management
FireFly Space Systems 2014 - Present
NexxLinx November 2011 - 2014
Kelly Engineering Resources June 2004 - November 2011
Microchip Technology January 2010 - November 2010
Sitel June 2001 - November 2004
Skills
Recruiting, Employee Relations, Job Fairs, HRIS, Employee Benefits, Technical Recruiting, Applicant Tracking..., Talent Acquisition, Internet Recruiting, College Recruiting, Onboarding, Screening Resumes, Benefits Negotiation, Sourcing, Workforce Planning, Talent Management, Executive Search, Behavioral Interviewing, Temporary Staffing, Screening, Team Building, Temporary Placement, Interviews, Human Resources, Deferred Compensation, Resume Writing, Cold Calling, Contract Recruitment, Staffing Services, Management, Business Development, Training, Employee Training, New Hire Orientations, Employer Branding, Recruitment Advertising
Education
University of Phoenix 2000 — 2002
Business Management
Mt. Hood Community College 1996 — 1998
Hospitality and Tourism Management
Patty Crawford Patty Crawford's NexxLinx Experience October 2005 - June 2015
Job Client Services Representative at TextUps LLC
Industry Telecommunications
Experience
TextUps LLC June 2015 - Present
NexxLinx October 2005 - June 2015
LL Bean September 2014 - January 2015
Bangor Aviation Services February 2003 - October 2005
Skills
Technical Support, Troubleshooting, Call Center, Customer Service, Call Centers, Software Documentation, Customer Satisfaction, Team Leadership, Windows, Computer Hardware, Microsoft Office, Customer Experience, Process Improvement, Customer Support, Access
Education
Husson University 1996 — 2005
Bachelor of Science (BS), Business Administration and Management, General
Beal College 1993 — 1996
Associates, Business Management
TextUps LLC June 2015 - Present
NexxLinx October 2005 - June 2015
LL Bean September 2014 - January 2015
Bangor Aviation Services February 2003 - October 2005
Skills
Technical Support, Troubleshooting, Call Center, Customer Service, Call Centers, Software Documentation, Customer Satisfaction, Team Leadership, Windows, Computer Hardware, Microsoft Office, Customer Experience, Process Improvement, Customer Support, Access
Education
Husson University 1996 — 2005
Bachelor of Science (BS), Business Administration and Management, General
Beal College 1993 — 1996
Associates, Business Management
kyle walden kyle walden's NexxLinx Experience November 2009 - March 2010
Job Student at East Carolina University
Industry Financial Services
Experience
Highway 55 Burgers and Fries February 2006 - Present
NexxLinx November 2009 - March 2010
Skills
Microsoft Office, Google Docs, Open Office, Leadership, Management, Budgets, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Teamwork, Time Management, Research
Education
East Carolina University 2013 — 2016
Bachelor's Degree, Finance
Coastal Carolina Community College 2005 — 2013
Associate's Degree, General Studies, GPA 3.0
Southwest Onslow High School 2001 — 2005
High School diploma, General Studies
Highway 55 Burgers and Fries February 2006 - Present
NexxLinx November 2009 - March 2010
Skills
Microsoft Office, Google Docs, Open Office, Leadership, Management, Budgets, Microsoft Excel, Customer Service, Microsoft Word, PowerPoint, Teamwork, Time Management, Research
Education
East Carolina University 2013 — 2016
Bachelor's Degree, Finance
Coastal Carolina Community College 2005 — 2013
Associate's Degree, General Studies, GPA 3.0
Southwest Onslow High School 2001 — 2005
High School diploma, General Studies
thomas lee jr thomas lee jr's NexxLinx Experience February 2009 - October 2009
Job Technical Support Specialist at Xerox
Industry Information Technology and Services
Experience
Army National Guard September 2014 - Present
Xerox November 2011 - September 2014
TESI/BOSCH January 2010 - May 2011
Nexxlinx February 2009 - October 2009
Skills
Technical Support, Troubleshooting, Switches, iOS, Customer Service, Customer Retention, iPhone, Team Leadership, Call Centers, Telecommunications
Education
East Carolina University 2006 — 2008
Computer/Information Technology Administration and Management
West Craven High School 2003 — 2006
Diploma
Army National Guard September 2014 - Present
Xerox November 2011 - September 2014
TESI/BOSCH January 2010 - May 2011
Nexxlinx February 2009 - October 2009
Skills
Technical Support, Troubleshooting, Switches, iOS, Customer Service, Customer Retention, iPhone, Team Leadership, Call Centers, Telecommunications
Education
East Carolina University 2006 — 2008
Computer/Information Technology Administration and Management
West Craven High School 2003 — 2006
Diploma
Christopher Kogut Christopher Kogut's NexxLinx Experience January 2010 - May 2013
Job Senior PC System Specialist at EMHS
Industry Hospital & Health Care
Experience
EMHS May 2013 - Present
Dreams of Anubis May 2007 - Present
NexxLinx January 2010 - May 2013
Jekyll & Hyde May 2006 - September 2012
Skills
Customer Service, Computer Hardware, Computer Security, Computer Repair, Computer Network..., Sculptris, Digital Sculpting, Sculpture, Wood Turning, Wood Carving, Polymer Clay, Biotechnology, Renewable Energy, Home Automation, Microsoft Office, Microsoft Technologies, Cisco Technologies, Technical Support, Team Leadership, Sales Management, Workplace Safety, Information Security, Information Security...
Education
Southern Maine Community College 2014 — 2018
Computer Technology, Computer Engineering, 3.77 GPA
EMHS May 2013 - Present
Dreams of Anubis May 2007 - Present
NexxLinx January 2010 - May 2013
Jekyll & Hyde May 2006 - September 2012
Skills
Customer Service, Computer Hardware, Computer Security, Computer Repair, Computer Network..., Sculptris, Digital Sculpting, Sculpture, Wood Turning, Wood Carving, Polymer Clay, Biotechnology, Renewable Energy, Home Automation, Microsoft Office, Microsoft Technologies, Cisco Technologies, Technical Support, Team Leadership, Sales Management, Workplace Safety, Information Security, Information Security...
Education
Southern Maine Community College 2014 — 2018
Computer Technology, Computer Engineering, 3.77 GPA
David A. Ysla David A. Ysla's NexxLinx Experience May 2011 - July 2012
Job General Manager at VertsKebap
Industry Restaurants
Experience
VertsKebap November 2013 - Present
Greenstream International October 2012 - June 2013
NexxLinx May 2011 - July 2012
United States Army Reserve December 2004 - February 2011
Cricket Wireless September 2008 - September 2009
Apple June 2007 - January 2008
Skills
Management, Restaurant Management, Call Centers, Supply Chain, Iso 9000, Public Speaking, Training, Strategic Planning, Microsoft Excel, Supply Chain Management, Talent Acquisition, Restaurants, Hiring, New Hire Training, Retail, Quality Assurance, Fraud Prevention, Customer Service, Technical Support, Telecommunications, Wireless, Customer Satisfaction, Team Leadership, Customer Retention, Time Management, Team Building, Microsoft Office, Human Resources, Stock Control, Shipping & Receiving, Accounting
Education
Texas State University 1999 — 2002
Biology, General, 3.0 GPA
Austin Community College 2002 — 2004
David Crockett High school 1992 — 1996
High School, 3.5 GPA
VertsKebap November 2013 - Present
Greenstream International October 2012 - June 2013
NexxLinx May 2011 - July 2012
United States Army Reserve December 2004 - February 2011
Cricket Wireless September 2008 - September 2009
Apple June 2007 - January 2008
Skills
Management, Restaurant Management, Call Centers, Supply Chain, Iso 9000, Public Speaking, Training, Strategic Planning, Microsoft Excel, Supply Chain Management, Talent Acquisition, Restaurants, Hiring, New Hire Training, Retail, Quality Assurance, Fraud Prevention, Customer Service, Technical Support, Telecommunications, Wireless, Customer Satisfaction, Team Leadership, Customer Retention, Time Management, Team Building, Microsoft Office, Human Resources, Stock Control, Shipping & Receiving, Accounting
Education
Texas State University 1999 — 2002
Biology, General, 3.0 GPA
Austin Community College 2002 — 2004
David Crockett High school 1992 — 1996
High School, 3.5 GPA
Thomas Scalzo Thomas Scalzo's NexxLinx Experience February 2014 - February 2015
Job Technical Services at Office Depot
Industry Information Technology and Services
Experience
Office Depot March 2015 - Present
NexxLinx February 2014 - February 2015
Epicor Software October 2013 - February 2014
Pricechopper July 2010 - October 2013
Skills
Technical Support, Printers, Networking, Laptops, VPN
Education
Ridley lowell business and technical institute 2011 — 2012
Networking and Technical Support, Information Technology
Ridley-Lowell School of Business 2011 — 2012
Networking & Technical Support Specialist Diploma, Networking & Technical Support, B
Office Depot March 2015 - Present
NexxLinx February 2014 - February 2015
Epicor Software October 2013 - February 2014
Pricechopper July 2010 - October 2013
Skills
Technical Support, Printers, Networking, Laptops, VPN
Education
Ridley lowell business and technical institute 2011 — 2012
Networking and Technical Support, Information Technology
Ridley-Lowell School of Business 2011 — 2012
Networking & Technical Support Specialist Diploma, Networking & Technical Support, B
George W. Harding III George W. Harding III's NexxLinx Experience March 2013 - June 2013
Job Social Media Guru/Founder of #SBGalaxy
Industry Online Media
Experience
East Texas Burn Resource Center February 2015 - Present
#SBGalaxy #SBSMM June 2007 - Present
Comcast NBCUniversal February 2014 - September 2014
Xerox Business Services July 2013 - January 2014
NexxLinx March 2013 - June 2013
Pearson February 2013 - May 2013
Examiner.com June 2010 - June 2012
Global InfoTech (Apple, Inc.) January 2012 - May 2012
BDS Marketing September 2011 - March 2012
BridgeWork Partners(CoreLogic) January 2011 - May 2011
Skills
Writing, Public Relations, Customer Relations, Interior Design, Radio, Copy Editing, Computer Service, Customer Service, Journalism, Community Outreach, Copywriting, Research, Marketing Communications, Photoshop, Video Production, Program Management, Management, Media Relations, Blogging, Strategic Communications, Advertising, Wordpress, Content Strategy, Time Management, Interviews, Marketing, Event Planning, Social Networking, Editing, Social Media, Creative Writing, Publishing, Event Management, Facebook, Sales, Proofreading, Broadcast, Online Marketing, Television, Customer Satisfaction, Publicity, Microsoft Office, PowerPoint, Retail, Social Media Marketing, Public Speaking, Web Content, Storytelling, Email Marketing, Newsletters
Education
Texas State University-San Marcos 2008 — 2010
BAAS, Mass Communications; Business
ACC 2005 — 2007
A.A, Journalism
The University of Texas at Austin 2001 — 2003
None, Public Relations; Advertising
East Texas Burn Resource Center February 2015 - Present
#SBGalaxy #SBSMM June 2007 - Present
Comcast NBCUniversal February 2014 - September 2014
Xerox Business Services July 2013 - January 2014
NexxLinx March 2013 - June 2013
Pearson February 2013 - May 2013
Examiner.com June 2010 - June 2012
Global InfoTech (Apple, Inc.) January 2012 - May 2012
BDS Marketing September 2011 - March 2012
BridgeWork Partners(CoreLogic) January 2011 - May 2011
Skills
Writing, Public Relations, Customer Relations, Interior Design, Radio, Copy Editing, Computer Service, Customer Service, Journalism, Community Outreach, Copywriting, Research, Marketing Communications, Photoshop, Video Production, Program Management, Management, Media Relations, Blogging, Strategic Communications, Advertising, Wordpress, Content Strategy, Time Management, Interviews, Marketing, Event Planning, Social Networking, Editing, Social Media, Creative Writing, Publishing, Event Management, Facebook, Sales, Proofreading, Broadcast, Online Marketing, Television, Customer Satisfaction, Publicity, Microsoft Office, PowerPoint, Retail, Social Media Marketing, Public Speaking, Web Content, Storytelling, Email Marketing, Newsletters
Education
Texas State University-San Marcos 2008 — 2010
BAAS, Mass Communications; Business
ACC 2005 — 2007
A.A, Journalism
The University of Texas at Austin 2001 — 2003
None, Public Relations; Advertising
Andrew Blau Andrew Blau's NexxLinx Experience May 2013 - November 2013
Job Technical Support Representative
Industry Graphic Design
Experience
Mediacom July 2013 - Present
Alva Press Inc. January 2013 - January 2014
NexxLinx May 2013 - November 2013
Rockland World Radio/The Nyack Village Theatre March 2013 - June 2013
Trinity Players 2009 - 2011
Skills
Mac, Adobe Creative Suite, Graphic Design, Dreamweaver, Adobe Acrobat, Microsoft Office, HTML, InDesign, Publishing, QuarkXPress, Final Cut Pro, Final Cut Studio, CSS, Windows, iOS, Facebook, YouTube, Typography, Roxio, Twitter, Google Docs, Graphics
Education
SUNY New Paltz 2009 — 2011
Bachelor's degree, Graphic Design
State University of New York College at Old Westbury 2008 — 2009
Bachelor's degree, Visual Arts
Mediacom July 2013 - Present
Alva Press Inc. January 2013 - January 2014
NexxLinx May 2013 - November 2013
Rockland World Radio/The Nyack Village Theatre March 2013 - June 2013
Trinity Players 2009 - 2011
Skills
Mac, Adobe Creative Suite, Graphic Design, Dreamweaver, Adobe Acrobat, Microsoft Office, HTML, InDesign, Publishing, QuarkXPress, Final Cut Pro, Final Cut Studio, CSS, Windows, iOS, Facebook, YouTube, Typography, Roxio, Twitter, Google Docs, Graphics
Education
SUNY New Paltz 2009 — 2011
Bachelor's degree, Graphic Design
State University of New York College at Old Westbury 2008 — 2009
Bachelor's degree, Visual Arts
Joseph Dunphy's NexxLinx Experience February 2011 - August 2013
Job Associate at athenahealth
Industry Computer Software
Experience
athenahealth July 2015 - Present
athenahealth May 2014 - July 2015
athenahealth August 2013 - May 2014
NexxLinx February 2011 - August 2013
Microdyne August 2005 - February 2011
Skills
Networking, Business Intelligence, Training, Technical Support, Mobile Devices, CRM, Website Development, Microsoft Excel, SharePoint..., CSS, Content Development, Computer Networking, Workflow Management, Basic HTML, Inbound Lead Generation, Quality Auditing, PowerPoint development, WebEx, Computer Repair, Microsoft Office, Avaya Communication..., Reporting & Analysis, Workforce Development, Salesforce.com, Call Centers, Quality Improvement, EHR
Education
University of Maine 2009 — 2013
n/a, Intellectual History, Existentialism
Eastern Maine Community College 2008 — 2010
n/a, Liberal Arts and Sciences/Liberal Studies
athenahealth July 2015 - Present
athenahealth May 2014 - July 2015
athenahealth August 2013 - May 2014
NexxLinx February 2011 - August 2013
Microdyne August 2005 - February 2011
Skills
Networking, Business Intelligence, Training, Technical Support, Mobile Devices, CRM, Website Development, Microsoft Excel, SharePoint..., CSS, Content Development, Computer Networking, Workflow Management, Basic HTML, Inbound Lead Generation, Quality Auditing, PowerPoint development, WebEx, Computer Repair, Microsoft Office, Avaya Communication..., Reporting & Analysis, Workforce Development, Salesforce.com, Call Centers, Quality Improvement, EHR
Education
University of Maine 2009 — 2013
n/a, Intellectual History, Existentialism
Eastern Maine Community College 2008 — 2010
n/a, Liberal Arts and Sciences/Liberal Studies
Michael Mowatt Michael Mowatt's NexxLinx Experience August 1996 - January 2015
Job Director of Infrastructure Services at NexxPhase
Industry Outsourcing/Offshoring
Experience
Contact Solutions September 2015 - Present
NexxPhase January 2015 - August 2015
NexxPhase January 2011 - January 2015
NexxLinx August 1996 - January 2015
Skills
Contact Centers, Call Centers, VoIP, Workforce Management, Network Administration, Call Center, Vendor Management, Active Directory, Telecommunications, Avaya, Linux System..., Asterisk, MySQL, SIP Trunking, Zenoss, Solarwinds, Windows Server, Linux Clustering, Freeswitch..., OpenSER, Linux HA, Unix Shell Scripting, PHP, Windows Desktop..., Microsoft SQL Server, Openfire, VMware ESX, vCenter Server, Splunk, Troubleshooting
Education
State University of New York College at Potsdam 1993 — 1996
CIS
Contact Solutions September 2015 - Present
NexxPhase January 2015 - August 2015
NexxPhase January 2011 - January 2015
NexxLinx August 1996 - January 2015
Skills
Contact Centers, Call Centers, VoIP, Workforce Management, Network Administration, Call Center, Vendor Management, Active Directory, Telecommunications, Avaya, Linux System..., Asterisk, MySQL, SIP Trunking, Zenoss, Solarwinds, Windows Server, Linux Clustering, Freeswitch..., OpenSER, Linux HA, Unix Shell Scripting, PHP, Windows Desktop..., Microsoft SQL Server, Openfire, VMware ESX, vCenter Server, Splunk, Troubleshooting
Education
State University of New York College at Potsdam 1993 — 1996
CIS
Antonio Ho-Yen Antonio Ho-Yen's NexxLinx Experience October 2011 - January 2012
Job Experienced Technical Support Analyst
Industry Computer & Network Security
Experience
Just For You Barber Academy January 2013 - Present
TeleTech November 2013 - April 2014
NexxLinx October 2011 - January 2012
Sentara Healthcare January 2011 - August 2011
Convergys August 2008 - May 2010
N.E.W. Customer Service Companies, Inc March 2007 - July 2008
Skills
Computer Diagnostics..., Microsoft Office 2003, Microsoft Office 2007, Citrix based..., Apache 2.0, Avaya IP Softphone, vmware, FTP software, JScript, ASP.NET, Joomla, Intuit Quickbooks, Intuit Turbotax, Intuit Quicken, Fedex Shipmanager..., FL studio, Logic Pro, Adobe Audition, Adobe Photoshop, Paint.net photoshop..., Propellerheads Reason, NI Maschine, Apple Garageband
Education
Coastal Carolina Community College 2006 — 2009
Associate of Science (A.S.), Web Technologies, 3.0
Just For You Barber Academy January 2013 - Present
TeleTech November 2013 - April 2014
NexxLinx October 2011 - January 2012
Sentara Healthcare January 2011 - August 2011
Convergys August 2008 - May 2010
N.E.W. Customer Service Companies, Inc March 2007 - July 2008
Skills
Computer Diagnostics..., Microsoft Office 2003, Microsoft Office 2007, Citrix based..., Apache 2.0, Avaya IP Softphone, vmware, FTP software, JScript, ASP.NET, Joomla, Intuit Quickbooks, Intuit Turbotax, Intuit Quicken, Fedex Shipmanager..., FL studio, Logic Pro, Adobe Audition, Adobe Photoshop, Paint.net photoshop..., Propellerheads Reason, NI Maschine, Apple Garageband
Education
Coastal Carolina Community College 2006 — 2009
Associate of Science (A.S.), Web Technologies, 3.0
Ashley Ghasemi Ashley Ghasemi's NexxLinx Experience March 2013 - June 2014
Job HR Representative at Apple
Industry Human Resources
Experience
Apple June 2014 - Present
NexxLinx March 2013 - June 2014
Rock Pointe Staffing October 2012 - February 2013
Vortex Martial Arts January 2012 - May 2012
YMCA April 2008 - August 2010
Ruehl May 2007 - April 2008
Nyle Maxwell Pontiac GMC October 2006 - May 2007
Skills
Microsoft Office, Social Media, Advertising, Analytical Skills, Program Coordination, Marketing, Photoshop, Program Management, Website Development, Staffing Coordination, Recruiting, Maintaining Strong..., Management, Event Planning, Website Updating, Website Building, Social Networking, Interviews, Training, Social Media Marketing, Fundraising, Event Management, Cold Calling, Resume Writing, Human Resources, Sales, Marketing Communications, Employee Relations, Team Building, Community Outreach, Customer Service, Talent Acquisition, Research, Customer Satisfaction, Internet Recruiting, Time Management, Public Speaking, Leadership, Team Leadership, Microsoft Excel, Account Management, Technical Recruiting, Customer Retention, Coaching, Talent Management
Education
St. Edward's University 2010 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Austin Community College
Associate of Science (AS), Marketing
Apple June 2014 - Present
NexxLinx March 2013 - June 2014
Rock Pointe Staffing October 2012 - February 2013
Vortex Martial Arts January 2012 - May 2012
YMCA April 2008 - August 2010
Ruehl May 2007 - April 2008
Nyle Maxwell Pontiac GMC October 2006 - May 2007
Skills
Microsoft Office, Social Media, Advertising, Analytical Skills, Program Coordination, Marketing, Photoshop, Program Management, Website Development, Staffing Coordination, Recruiting, Maintaining Strong..., Management, Event Planning, Website Updating, Website Building, Social Networking, Interviews, Training, Social Media Marketing, Fundraising, Event Management, Cold Calling, Resume Writing, Human Resources, Sales, Marketing Communications, Employee Relations, Team Building, Community Outreach, Customer Service, Talent Acquisition, Research, Customer Satisfaction, Internet Recruiting, Time Management, Public Speaking, Leadership, Team Leadership, Microsoft Excel, Account Management, Technical Recruiting, Customer Retention, Coaching, Talent Management
Education
St. Edward's University 2010 — 2012
Bachelor of Business Administration (BBA), Business Administration and Management, General
Austin Community College
Associate of Science (AS), Marketing
Alex Dickerson's NexxLinx Experience October 2008 - January 2013
Job Specialist at Blizzard Entertainment
Industry Outsourcing/Offshoring
Experience
Blizzard Entertainment January 2013 - Present
NexxLinx October 2008 - January 2013
Microsoft January 2005 - September 2008
Skills
Troubleshooting, Customer Satisfaction, Technical Support, Quality Assurance, Training, Vendor Management, Workforce Management, Operations Management, Team Leadership, Process Improvement, Software Documentation, Microsoft Office, Interviews, Supervising, Virus Removal, Call Center, Computer Hardware, XP, Customer Service, KPI Reports
Education
Austin Community College 2002 — 2004
Blizzard Entertainment January 2013 - Present
NexxLinx October 2008 - January 2013
Microsoft January 2005 - September 2008
Skills
Troubleshooting, Customer Satisfaction, Technical Support, Quality Assurance, Training, Vendor Management, Workforce Management, Operations Management, Team Leadership, Process Improvement, Software Documentation, Microsoft Office, Interviews, Supervising, Virus Removal, Call Center, Computer Hardware, XP, Customer Service, KPI Reports
Education
Austin Community College 2002 — 2004
Breanna Mcgowen Breanna Mcgowen's NexxLinx Experience October 2012 - February 2014
Job Customer Service Rep. at The UPS Store
Industry Telecommunications
Experience
The UPS Store Print & Business Centers May 2015 - Present
Midsouth Vending November 2014 - Present
Payless ShoeSource October 2014 - Present
iEnergizer February 2014 - October 2014
Nexxlinx October 2012 - February 2014
Family Dollar May 2010 - May 2012
Skills
Microsoft Office, Quality Assurance, Employee Training, Customer Retention, Customer Service, Word Processing, Mentoring, ICOMS, Mail Sorting, Laminating, UPS Shipping, Fax, TABC Certified, Packing
Education
Austin Community College 2012 — 2015
Associate of Arts (AA), Social Work
The University of Texas at Austin
The UPS Store Print & Business Centers May 2015 - Present
Midsouth Vending November 2014 - Present
Payless ShoeSource October 2014 - Present
iEnergizer February 2014 - October 2014
Nexxlinx October 2012 - February 2014
Family Dollar May 2010 - May 2012
Skills
Microsoft Office, Quality Assurance, Employee Training, Customer Retention, Customer Service, Word Processing, Mentoring, ICOMS, Mail Sorting, Laminating, UPS Shipping, Fax, TABC Certified, Packing
Education
Austin Community College 2012 — 2015
Associate of Arts (AA), Social Work
The University of Texas at Austin
Jeanette walks Jeanette walks's NexxLinx Experience July 2007 - March 2008
Job Admin assistant elite. care
Industry Mental Health Care
Experience
Elite Family Care February 2013 - Present
Suburban Extended Stay February 2010 - March 2012
Suburban Extended Stay Hotel February 2009 - March 2012
Comfort Suites May 2008 - March 2010
comfort suites hotel jacksonville nc May 2008 - March 2009
NexxLinx July 2007 - March 2008
Video Professor November 2002 - May 2007
Skills
Data Entry, Customer Service, Front Office, Telephone Skills, Hospitality, Hospitality Industry, Microsoft Excel, Administrative..., Hospitality Management, Training, Call Centers, Tourism, Hotel Booking, Customer Retention, Employee Training, Customer Satisfaction, Event Planning, Administration, Hiring, Filing, Account Management
Education
Coastal Carolina Community College
Associates, Science
Kaplan University
Kaplan University
Criminal Justice
Elite Family Care February 2013 - Present
Suburban Extended Stay February 2010 - March 2012
Suburban Extended Stay Hotel February 2009 - March 2012
Comfort Suites May 2008 - March 2010
comfort suites hotel jacksonville nc May 2008 - March 2009
NexxLinx July 2007 - March 2008
Video Professor November 2002 - May 2007
Skills
Data Entry, Customer Service, Front Office, Telephone Skills, Hospitality, Hospitality Industry, Microsoft Excel, Administrative..., Hospitality Management, Training, Call Centers, Tourism, Hotel Booking, Customer Retention, Employee Training, Customer Satisfaction, Event Planning, Administration, Hiring, Filing, Account Management
Education
Coastal Carolina Community College
Associates, Science
Kaplan University
Kaplan University
Criminal Justice
Dana Seamon Dana Seamon's NexxLinx Experience February 2015 - Present
Job Director of Operations at Nexxlinx
Industry Consumer Services
Experience
Nexxlinx February 2015 - Present
Nexxlinx June 2007 - January 2015
SmartBargains.com 2001 - 2007
Newroads Inc 2001 - 2004
FedEx Services 1994 - 2001
Skills
Call Center, Customer Service, Customer Relations, Problem Solving, Vendor Relations, Customer Satisfaction, Microsoft Office, Process Improvement, Team Building, Customer Experience, Operations Management, Call Centers, Forecasting, Technical Support, Team Leadership, Human Resources, Strategy, Contact Centers, Outsourcing, Teamwork, Budgets, Vendor Management, Analysis, Workforce Management, Networking, Data Analysis, Management, Training, Performance Management
Education
Pennsylvania State University 1982 — 1986
BS, Mineral Economics
Strayer University-Virginia
Nexxlinx February 2015 - Present
Nexxlinx June 2007 - January 2015
SmartBargains.com 2001 - 2007
Newroads Inc 2001 - 2004
FedEx Services 1994 - 2001
Skills
Call Center, Customer Service, Customer Relations, Problem Solving, Vendor Relations, Customer Satisfaction, Microsoft Office, Process Improvement, Team Building, Customer Experience, Operations Management, Call Centers, Forecasting, Technical Support, Team Leadership, Human Resources, Strategy, Contact Centers, Outsourcing, Teamwork, Budgets, Vendor Management, Analysis, Workforce Management, Networking, Data Analysis, Management, Training, Performance Management
Education
Pennsylvania State University 1982 — 1986
BS, Mineral Economics
Strayer University-Virginia
Jason Zieran's NexxLinx Experience June 2012 - September 2013
Job at
Industry Broadcast Media
Experience
Mediacom Communications February 2015 - Present
Self May 2012 - Present
Mediacom Communications February 2014 - February 2015
NexxLinx June 2012 - September 2013
State University of New York at New Paltz January 2012 - May 2012
State University of New York at New Paltz October 2011 - May 2012
Cumulus Broadcasting July 2011 - December 2011
Skills
Audio Editing, Video Editing, Adobe Audition, Radio, Avid Media Composer, Final Cut Pro, Customer Service, Typing, Cinematography, Microsoft Office, PowerPoint, Videography, Editing, Video Production, Pro Tools, Avid, Radio Broadcasting
Education
State University of New York at New Paltz 2010 — 2012
Bachelor of Arts (B.A.), Radio, Television, and Digital Communication, 3.57
SUNY Orange 2004 — 2010
Associate of Arts (A.A.), English/Literature, 3.23
Mediacom Communications February 2015 - Present
Self May 2012 - Present
Mediacom Communications February 2014 - February 2015
NexxLinx June 2012 - September 2013
State University of New York at New Paltz January 2012 - May 2012
State University of New York at New Paltz October 2011 - May 2012
Cumulus Broadcasting July 2011 - December 2011
Skills
Audio Editing, Video Editing, Adobe Audition, Radio, Avid Media Composer, Final Cut Pro, Customer Service, Typing, Cinematography, Microsoft Office, PowerPoint, Videography, Editing, Video Production, Pro Tools, Avid, Radio Broadcasting
Education
State University of New York at New Paltz 2010 — 2012
Bachelor of Arts (B.A.), Radio, Television, and Digital Communication, 3.57
SUNY Orange 2004 — 2010
Associate of Arts (A.A.), English/Literature, 3.23
Manda Hussin Manda Hussin's NexxLinx Experience December 2013 - May 2014
Job operations at Rockey Ridge Maple
Industry Human Resources
Experience
Rockey Ridge Maple May 2014 - Present
NexxLinx December 2013 - May 2014
United States Marine Corps January 2009 - January 2013
Roosterfish Brewery Brewpub and Wildflower Cafe May 2008 - January 2009
Tags Tavern Resturant December 2007 - April 2008
Elkland Community Swimming Pool June 2003 - July 2006
Skills
able to multitask, can type 72+ WPM, technical savvy, Organized self-starter, Work Ethic, strong integrity, Records Management, Accurate Record Keeping, Operations Management, Inventory Management, Quality Management, Communication, Leadership, Customer Service, Training, Time Management, Team Leadership, Microsoft Excel
Education
University of Phoenix 2013 — 2014
Bachelor of Science (BS), Human Resources Management and Services, 3.8
American International College 2006 — 2007
Bachelor of Science (B.S.), Psychology, 3.2
Rockey Ridge Maple May 2014 - Present
NexxLinx December 2013 - May 2014
United States Marine Corps January 2009 - January 2013
Roosterfish Brewery Brewpub and Wildflower Cafe May 2008 - January 2009
Tags Tavern Resturant December 2007 - April 2008
Elkland Community Swimming Pool June 2003 - July 2006
Skills
able to multitask, can type 72+ WPM, technical savvy, Organized self-starter, Work Ethic, strong integrity, Records Management, Accurate Record Keeping, Operations Management, Inventory Management, Quality Management, Communication, Leadership, Customer Service, Training, Time Management, Team Leadership, Microsoft Excel
Education
University of Phoenix 2013 — 2014
Bachelor of Science (BS), Human Resources Management and Services, 3.8
American International College 2006 — 2007
Bachelor of Science (B.S.), Psychology, 3.2
Ashly Mika Ashly Mika's NexxLinx Experience September 2012 - January 2013
Job Employee, Self Employed, and Business Owner with the goal of becoming an Investor
Industry Public Relations and Communications
Experience
OG Organo Gold Coffee March 2012 - Present
NexxLinx September 2012 - January 2013
Foreclosure Agency May 2009 - January 2010
Sony Music Entertainment Contract January 2009 - June 2009
Starwood Hotels and Resorts Worldwide Customer Contact Center October 2008 - May 2009
Dell July 2008 - September 2008
Tx Dept of Health and Human Services Vital Statistics June 2008 - August 2008
Maxim Healthcare Temporary Staffing January 2008 - August 2008
PRC, LLC January 2007 - December 2007
Protect America Inc July 2006 - December 2006
Skills
Marketing, Advertising, Sales, Sales Management, Selling, Social Networking, Customer Service, Entrepreneurship, Social Media, Small Business, Social Media Marketing, Team Building, Public Speaking, Cold Calling, Online Marketing, Coaching, Direct Sales
Education
Austin Community College 2006 — 2008
Psychology
Phoenix High School 2003 — 2005
High School Diploma, Scholastic Studies
OG Organo Gold Coffee March 2012 - Present
NexxLinx September 2012 - January 2013
Foreclosure Agency May 2009 - January 2010
Sony Music Entertainment Contract January 2009 - June 2009
Starwood Hotels and Resorts Worldwide Customer Contact Center October 2008 - May 2009
Dell July 2008 - September 2008
Tx Dept of Health and Human Services Vital Statistics June 2008 - August 2008
Maxim Healthcare Temporary Staffing January 2008 - August 2008
PRC, LLC January 2007 - December 2007
Protect America Inc July 2006 - December 2006
Skills
Marketing, Advertising, Sales, Sales Management, Selling, Social Networking, Customer Service, Entrepreneurship, Social Media, Small Business, Social Media Marketing, Team Building, Public Speaking, Cold Calling, Online Marketing, Coaching, Direct Sales
Education
Austin Community College 2006 — 2008
Psychology
Phoenix High School 2003 — 2005
High School Diploma, Scholastic Studies
Venisha Penland Venisha Penland's NexxLinx Experience September 2015 - Present
Job CSR and Graphic Artist
Industry Consumer Services
Experience
NexxLinx September 2015 - Present
Freelance Desiger and Illustrator August 2007 - Present
Crystal Springs Bottled Water May 2015 - September 2015
Goodwill Industries January 2012 - May 2015
Columbus State University January 2011 - December 2011
Skills
Photoshop, InDesign, Illustrator, Flash, Microsoft Office, Microsoft Word, Microsoft Excel, Oracle, Five9, Adobe Creative Suite, Corel Draw, Logo Design, Illustration, Digital Illustration, Digital Imaging, Data Entry, Order Processing, Call Centers, Billing Process, Bill Payment, Customer Retention, Customer Relations, Customer Service, Retail Design, Display Advertising, Cashiering, Inventory Management, Employee Training, Safety Administration, Price Setting, Product Management, Stock Control, Stock Replenishment, Forklift Operation, Pallet Jack, Sorting, Donations, Organization Skills, Teamwork, Listen
Education
Columbus State University 2008 — 2011
Bachelor of Fine Arts (BFA), Fine and Studio Arts, 3.03
Winder-Barrow High School 2002 — 2006
High School
NexxLinx September 2015 - Present
Freelance Desiger and Illustrator August 2007 - Present
Crystal Springs Bottled Water May 2015 - September 2015
Goodwill Industries January 2012 - May 2015
Columbus State University January 2011 - December 2011
Skills
Photoshop, InDesign, Illustrator, Flash, Microsoft Office, Microsoft Word, Microsoft Excel, Oracle, Five9, Adobe Creative Suite, Corel Draw, Logo Design, Illustration, Digital Illustration, Digital Imaging, Data Entry, Order Processing, Call Centers, Billing Process, Bill Payment, Customer Retention, Customer Relations, Customer Service, Retail Design, Display Advertising, Cashiering, Inventory Management, Employee Training, Safety Administration, Price Setting, Product Management, Stock Control, Stock Replenishment, Forklift Operation, Pallet Jack, Sorting, Donations, Organization Skills, Teamwork, Listen
Education
Columbus State University 2008 — 2011
Bachelor of Fine Arts (BFA), Fine and Studio Arts, 3.03
Winder-Barrow High School 2002 — 2006
High School
Bill Hadel's NexxLinx Experience June 1998 - August 2007
Job Vice President of Global Sales at Expert Global Solutions, Inc. (EGS)
Industry Outsourcing/Offshoring
Experience
Expert Global Solutions, Inc August 2007 - Present
NexxLinx June 1998 - August 2007
Verizon 1988 - 1998
Skills
Sales, Outsourcing, Telecommunications, Management, Staff Development, Call Center, Account Management, Strategic Planning, Customer Satisfaction, Sales Management, Customer Experience, Salesforce.com, Cable Television, Utility, Collections, Customer Acquisition, Contact Centers, Customer Retention, Call Centers, Solution Selling, Networking, Start-ups, Strategy, Direct Sales, CRM, Cross-functional Team..., Team Building, Vendor Management, Strategic Partnerships, Sales Operations, Executive Management
Education
Long Island University, C.W. Post Campus 1992 — 1994
Worked toward MBA, MBA International Business
Gettysburg College 1983 — 1987
BA, Managment concentration in Entrepreneurship, Minor in Ecomomics
Expert Global Solutions, Inc August 2007 - Present
NexxLinx June 1998 - August 2007
Verizon 1988 - 1998
Skills
Sales, Outsourcing, Telecommunications, Management, Staff Development, Call Center, Account Management, Strategic Planning, Customer Satisfaction, Sales Management, Customer Experience, Salesforce.com, Cable Television, Utility, Collections, Customer Acquisition, Contact Centers, Customer Retention, Call Centers, Solution Selling, Networking, Start-ups, Strategy, Direct Sales, CRM, Cross-functional Team..., Team Building, Vendor Management, Strategic Partnerships, Sales Operations, Executive Management
Education
Long Island University, C.W. Post Campus 1992 — 1994
Worked toward MBA, MBA International Business
Gettysburg College 1983 — 1987
BA, Managment concentration in Entrepreneurship, Minor in Ecomomics
Jon Joyner's NexxLinx Experience January 2007 - October 2008
Job Manager at Joyner & Sons, Inc.
Industry Telecommunications
Experience
Wells Fargo May 2014 - Present
Joyner & Sons, Inc. June 2010 - August 2013
NexxLinx January 2007 - October 2008
Skills
Sales, Customer Satisfaction, Customer Service, Social Networking, Event Management, Public Relations, Social Media, Social Media Marketing
Education
East Carolina University 2000 — 2006
Wells Fargo May 2014 - Present
Joyner & Sons, Inc. June 2010 - August 2013
NexxLinx January 2007 - October 2008
Skills
Sales, Customer Satisfaction, Customer Service, Social Networking, Event Management, Public Relations, Social Media, Social Media Marketing
Education
East Carolina University 2000 — 2006
Craig Mento's NexxLinx Experience 2004 - Present
Job NexxLinx
Industry Information Technology and Services
Rob Hornbuckle's NexxLinx Experience July 2005 - September 2015
Job VP Solution Selling
Industry Information Technology and Services
Experience
Contact Solutions September 2015 - Present
NexxLinx July 2005 - September 2015
NexxPhase 2009 - August 2015
GDS February 1997 - July 2005
Computer Associates July 1995 - February 1997
KPMG Peat Marwick July 1990 - July 1995
Skills
Information Security..., Network Security, Vendor Management, E-commerce, Networking, Business Development, Project Management, Cloud Computing, Outsourcing, Management, Linux System..., Windows Server, Information Technology, Telecommunications, SaaS, Professional Services, CRM, Managed Services, Solution Selling, Strategic Planning
Education
Fordham University 1993 — 1995
BA, PS
Contact Solutions September 2015 - Present
NexxLinx July 2005 - September 2015
NexxPhase 2009 - August 2015
GDS February 1997 - July 2005
Computer Associates July 1995 - February 1997
KPMG Peat Marwick July 1990 - July 1995
Skills
Information Security..., Network Security, Vendor Management, E-commerce, Networking, Business Development, Project Management, Cloud Computing, Outsourcing, Management, Linux System..., Windows Server, Information Technology, Telecommunications, SaaS, Professional Services, CRM, Managed Services, Solution Selling, Strategic Planning
Education
Fordham University 1993 — 1995
BA, PS
Jayaraju Boggarapu's NexxLinx Experience database AdminNexxLinx of Oklahoma2005 - Present
Job dba at nexxlinx
Industry Computer Software
Experience
nexxlinx database AdminNexxLinx of Oklahoma2005 - Present
E-commerce Support Centers 2001 - 2005
Education
Andhra University 1990 — 1994
MS, Computer Applications, Information Systems
nexxlinx database AdminNexxLinx of Oklahoma2005 - Present
E-commerce Support Centers 2001 - 2005
Education
Andhra University 1990 — 1994
MS, Computer Applications, Information Systems
Sujan Singh's NexxLinx Experience March 2002 - February 2007
Job CRM Solutions Architect at Ingersoll Rand
Industry Information Technology and Services
Experience
Ingersoll Rand August 2011 - Present
Ingersoll Rand March 2009 - August 2011
Ingersoll Rand March 2007 - April 2009
NexxLinx March 2002 - February 2007
Skills
Siebel, Solution Architecture, Java, Integration, Microsoft Office, Business Analysis, Program Management, Process Improvement, Oracle, Software Project..., Oracle E-Business Suite, CRM
Education
Bangalore University 1992 — 1997
B.E., Information Sciences
Venkatraju Institute of Technology 1988 — 1990
Associate's degree, Computer Science
Manchester Business School
Manchester Business School
Manchester Business School
Manchester Business School
Ingersoll Rand August 2011 - Present
Ingersoll Rand March 2009 - August 2011
Ingersoll Rand March 2007 - April 2009
NexxLinx March 2002 - February 2007
Skills
Siebel, Solution Architecture, Java, Integration, Microsoft Office, Business Analysis, Program Management, Process Improvement, Oracle, Software Project..., Oracle E-Business Suite, CRM
Education
Bangalore University 1992 — 1997
B.E., Information Sciences
Venkatraju Institute of Technology 1988 — 1990
Associate's degree, Computer Science
Manchester Business School
Manchester Business School
Manchester Business School
Manchester Business School
Thomas Jessee's NexxLinx Experience September 2010 - December 2010
Job Helpdesk Technician at Denver School of Science and Technology
Industry Computer Hardware
Experience
Denver School of Science and Technology June 2011 - June 2015
NexxLinx September 2010 - December 2010
PolyCon Committee January 2008 - July 2010
Mania TV Network March 2008 - October 2008
SunGard Availability Services July 2006 - March 2008
MX Logic January 2005 - June 2006
Sony Computer Entertainment America August 2004 - October 2004
Sony Online Entertainment/Option One April 2003 - May 2004
WebEx Communications February 2000 - May 2001
Cardoza Entertainment January 1996 - January 2000
Skills
Operating Systems, XP, Servers, Networking, Computer Hardware, Testing, HTML, Hardware, Help Desk Support, Technical Support, Windows, Windows XP
Education
Coleman College 2001 — 2002
Certification, Computer Information Sciences
Coleman College 2001 — 2002
Computer Information Sciences
Denver School of Science and Technology June 2011 - June 2015
NexxLinx September 2010 - December 2010
PolyCon Committee January 2008 - July 2010
Mania TV Network March 2008 - October 2008
SunGard Availability Services July 2006 - March 2008
MX Logic January 2005 - June 2006
Sony Computer Entertainment America August 2004 - October 2004
Sony Online Entertainment/Option One April 2003 - May 2004
WebEx Communications February 2000 - May 2001
Cardoza Entertainment January 1996 - January 2000
Skills
Operating Systems, XP, Servers, Networking, Computer Hardware, Testing, HTML, Hardware, Help Desk Support, Technical Support, Windows, Windows XP
Education
Coleman College 2001 — 2002
Certification, Computer Information Sciences
Coleman College 2001 — 2002
Computer Information Sciences
Grady Putnam's NexxLinx Experience August 2005 - Present
Job Senior Government Business Specialist at NexxLinx
Industry Computer Software
Experience
NexxLinx August 2005 - Present
- Independent 2005 - 2011
TeleTech 1997 - 2005
Thinking Machines Corporation 1995 - 1997
WANG 1991 - 1995
Genesis Imaging Technology June 1987 - December 1990
Sperry Univac June 1960 - March 1987
United States Marine Corps June 1957 - June 1963
Skills
Leadership, Business Intelligence, Software Project..., Integration, Business Development, Strategic Planning, Professional Services
Education
American University
MBA, Business/Office Automation/Technology
University of North Carolina at Chapel Hill
Bachelor's degree, Business Administration, Management and Operations
NexxLinx August 2005 - Present
- Independent 2005 - 2011
TeleTech 1997 - 2005
Thinking Machines Corporation 1995 - 1997
WANG 1991 - 1995
Genesis Imaging Technology June 1987 - December 1990
Sperry Univac June 1960 - March 1987
United States Marine Corps June 1957 - June 1963
Skills
Leadership, Business Intelligence, Software Project..., Integration, Business Development, Strategic Planning, Professional Services
Education
American University
MBA, Business/Office Automation/Technology
University of North Carolina at Chapel Hill
Bachelor's degree, Business Administration, Management and Operations
Thomas Bergeron, MBA's NexxLinx Experience January 2012 - October 2012
Job IT Helpdesk Manager
Industry Telecommunications
Experience
Electrical Wholesalers/USESI January 2015 - Present
OpenTable December 2012 - January 2015
NexxLinx January 2012 - October 2012
Bangor Savings Bank October 2009 - February 2012
ACS June 2009 - October 2009
L-3 Communications August 2005 - January 2009
Key Auto Group April 2005 - August 2005
United Systems Access, Inc August 2002 - August 2004
Log On America, Inc July 1997 - August 2002
HMS Host 1990 - 1997
Skills
Process Improvement, Operations Management, Program Management, Team Leadership, Project Management, Telecommunications, Change Management, Customer Experience, Workforce Management, Call Center, Customer Satisfaction, Training, IT Management, Quality Assurance, Resource Management, Analysis, Sales Management, Microsoft Office, Cross-functional Team..., Budgets, Team Management, Salesforce.com, Human Resources, IT Strategy, Contract Negotiation, Customer Service, New Business Development, Risk Management, Business Analysis, Product Management, Data Analysis, Coaching, Outsourcing, Business Process..., Forecasting, Leadership, Vendor Management, Project Planning, Management, Sales, Troubleshooting, CRM, Integration, Strategic Planning, Contact Centers, Call Centers, Account Management, Performance Management, Business Strategy, Business Development
Education
University of Phoenix 2007 — 2008
MBA, Business Administration
Franklin Pierce University 1995 — 1997
BS, Computer Information Systems
Edward Little High School 1980 — 1983
Electrical Wholesalers/USESI January 2015 - Present
OpenTable December 2012 - January 2015
NexxLinx January 2012 - October 2012
Bangor Savings Bank October 2009 - February 2012
ACS June 2009 - October 2009
L-3 Communications August 2005 - January 2009
Key Auto Group April 2005 - August 2005
United Systems Access, Inc August 2002 - August 2004
Log On America, Inc July 1997 - August 2002
HMS Host 1990 - 1997
Skills
Process Improvement, Operations Management, Program Management, Team Leadership, Project Management, Telecommunications, Change Management, Customer Experience, Workforce Management, Call Center, Customer Satisfaction, Training, IT Management, Quality Assurance, Resource Management, Analysis, Sales Management, Microsoft Office, Cross-functional Team..., Budgets, Team Management, Salesforce.com, Human Resources, IT Strategy, Contract Negotiation, Customer Service, New Business Development, Risk Management, Business Analysis, Product Management, Data Analysis, Coaching, Outsourcing, Business Process..., Forecasting, Leadership, Vendor Management, Project Planning, Management, Sales, Troubleshooting, CRM, Integration, Strategic Planning, Contact Centers, Call Centers, Account Management, Performance Management, Business Strategy, Business Development
Education
University of Phoenix 2007 — 2008
MBA, Business Administration
Franklin Pierce University 1995 — 1997
BS, Computer Information Systems
Edward Little High School 1980 — 1983
Don Dempsey's NexxLinx Experience July 2009 - Present
Job Corp Facilities Director at NexxLinx
Industry Facilities Services
Experience
NexxLinx July 2009 - Present
Trion Worlds, Inc. March 2011 - December 2011
iEnergizer of Texas June 2008 - July 2009
Skills
Project Planning, Leadership, Management, Call Center, Customer Service, Negotiation, Budgets, Process Improvement, Call Centers, Quality Assurance, Operations Management, Human Resources, Vendor Management, Analysis, Time Management, Testing, Customer Experience, Training, Team Leadership
Education
USMC 1978 — 1998
Boston University
Human Movement
NexxLinx July 2009 - Present
Trion Worlds, Inc. March 2011 - December 2011
iEnergizer of Texas June 2008 - July 2009
Skills
Project Planning, Leadership, Management, Call Center, Customer Service, Negotiation, Budgets, Process Improvement, Call Centers, Quality Assurance, Operations Management, Human Resources, Vendor Management, Analysis, Time Management, Testing, Customer Experience, Training, Team Leadership
Education
USMC 1978 — 1998
Boston University
Human Movement
Melissa Lamica's NexxLinx Experience March 2009 - Present
Job Agent at Nexxlinx
Industry Telecommunications
Experience
Nexxlinx March 2009 - Present
Meadowbrook Healthcare Facility June 2005 - December 2005
Walmart.com October 2001 - June 2005
Mc Cadam Cheese Plant Inc April 1999 - August 2001
Education
State University of New York College at Plattsburgh 1999 — 2003
BA, English Literature
Nexxlinx March 2009 - Present
Meadowbrook Healthcare Facility June 2005 - December 2005
Walmart.com October 2001 - June 2005
Mc Cadam Cheese Plant Inc April 1999 - August 2001
Education
State University of New York College at Plattsburgh 1999 — 2003
BA, English Literature
Harold Byrd's NexxLinx Experience January 2010 - August 2012
Job Mobile App Developer/ Mobile Account Manager at Phenom Apps
Industry Graphic Design
Experience
Phenom Apps December 2013 - Present
NexxLinx January 2010 - August 2012
AZUMA Leasing May 2010 - December 2010
Protect America, Inc March 2009 - October 2009
Gold’s Gym, Inc December 2006 - October 2008
Apple August 2006 - December 2006
APD Police Department January 2002 - April 2004
huston-tillotson 2003 - 2004
huston-tillotson 2003 - 2004
Skills
Direct Sales, Sales Presentations, Customer Service, Customer Retention, Customer Engagement, Client Rapport, Strategic Consulting, Adobe Creative Suite, Photoshop, Portrait Photography, Event Photography, Phone Etiquette, Heavy Phones, Public Speaking, Call Centers, Recruiting, Social Networking, Advertising, Training, Customer Satisfaction
Education
I.T.T Technical Institute 1990 — 1992
Associates of Applied Science, Electrical and Electronics Engineering
ITT Technical Institute-West Covina 1990 — 1992
Associate of Arts and Sciences (A.A.S.), Industrial Electronics Technology/Technician, 3.0
Phenom Apps December 2013 - Present
NexxLinx January 2010 - August 2012
AZUMA Leasing May 2010 - December 2010
Protect America, Inc March 2009 - October 2009
Gold’s Gym, Inc December 2006 - October 2008
Apple August 2006 - December 2006
APD Police Department January 2002 - April 2004
huston-tillotson 2003 - 2004
huston-tillotson 2003 - 2004
Skills
Direct Sales, Sales Presentations, Customer Service, Customer Retention, Customer Engagement, Client Rapport, Strategic Consulting, Adobe Creative Suite, Photoshop, Portrait Photography, Event Photography, Phone Etiquette, Heavy Phones, Public Speaking, Call Centers, Recruiting, Social Networking, Advertising, Training, Customer Satisfaction
Education
I.T.T Technical Institute 1990 — 1992
Associates of Applied Science, Electrical and Electronics Engineering
ITT Technical Institute-West Covina 1990 — 1992
Associate of Arts and Sciences (A.A.S.), Industrial Electronics Technology/Technician, 3.0
Stacey Swinkunas's NexxLinx Experience July 2015 - Present
Job Site Training Manager at NexxLinx
Industry Education Management
Experience
NexxLinx July 2015 - Present
NexxLinx August 2014 - Present
NexxLinx April 2013 - August 2014
NexxLinx July 2011 - April 2013
Skills
Public Speaking, Team Building, Customer Service, Process Improvement, Operations Management, Leadership, Teaching, Program Management, Customer Experience, Training, Vendor Management
Education
Mount Saint Mary College 2004 — 2007
Bachelor of Arts (B.A.)
NexxLinx July 2015 - Present
NexxLinx August 2014 - Present
NexxLinx April 2013 - August 2014
NexxLinx July 2011 - April 2013
Skills
Public Speaking, Team Building, Customer Service, Process Improvement, Operations Management, Leadership, Teaching, Program Management, Customer Experience, Training, Vendor Management
Education
Mount Saint Mary College 2004 — 2007
Bachelor of Arts (B.A.)
Ingrid Chesser's NexxLinx Experience IT Technical Project ManagerNexxLinxMay 2012 - Present
Job IT Technical Project Manager at NexxLinx
Industry Outsourcing/Offshoring
Experience
NexxLinx IT Technical Project ManagerNexxLinxMay 2012 - Present
NexxLinx November 2010 - April 2012
Skills
Applicant Tracking..., BPO, Call Center, Customer Experience, Customer Satisfaction
Education
Webster University 2005 — 2007
Master's degree, Management
Campbell University 2001 — 2005
Bachelor of Arts (B.A.), Psychology
NexxLinx IT Technical Project ManagerNexxLinxMay 2012 - Present
NexxLinx November 2010 - April 2012
Skills
Applicant Tracking..., BPO, Call Center, Customer Experience, Customer Satisfaction
Education
Webster University 2005 — 2007
Master's degree, Management
Campbell University 2001 — 2005
Bachelor of Arts (B.A.), Psychology
Christine D'Ambrogio's NexxLinx Experience June 2005 - June 2011
Job Call Center Supervisor at Grubb & Ellis
Industry Graphic Design
Experience
C&S Wholesale Grocers December 2012 - Present
Saratoga April 2013 - April 2013
Yo! Check This Out (Podcast) August 2012 - December 2012
Grubb & Ellis February 2011 - March 2012
Measured In Grey (band) February 2011 - March 2012
NexxLinx June 2005 - June 2011
Winding Hills Golf Course February 2011 - February 2011
Farmingdale State College February 2010 - May 2010
AHRC February 2004 - June 2006
Bantam Books June 2000 - August 2000
Skills
Creative Suite:..., Microsoft Office: Word,..., QuarkXPress, Adobe Fireworks, Flash, Microsoft Word, Payroll, Photoshop, PowerPoint, Call Centers, Logo Design, Quality Assurance, Customer Service
Education
Farmingdale State College 2008 — 2010
Bachelor of Technology, Visual Communictions
Orange County Community College 1998 — 2001
Associates of Arts, Liberal Arts
C&S Wholesale Grocers December 2012 - Present
Saratoga April 2013 - April 2013
Yo! Check This Out (Podcast) August 2012 - December 2012
Grubb & Ellis February 2011 - March 2012
Measured In Grey (band) February 2011 - March 2012
NexxLinx June 2005 - June 2011
Winding Hills Golf Course February 2011 - February 2011
Farmingdale State College February 2010 - May 2010
AHRC February 2004 - June 2006
Bantam Books June 2000 - August 2000
Skills
Creative Suite:..., Microsoft Office: Word,..., QuarkXPress, Adobe Fireworks, Flash, Microsoft Word, Payroll, Photoshop, PowerPoint, Call Centers, Logo Design, Quality Assurance, Customer Service
Education
Farmingdale State College 2008 — 2010
Bachelor of Technology, Visual Communictions
Orange County Community College 1998 — 2001
Associates of Arts, Liberal Arts
Maribel Sobers's NexxLinx Experience October 2014 - June 2015
Job CSR Retention at NexxLinx
Industry Executive Office
Experience
NexxLinx October 2014 - June 2015
Belle's Pet Sitting Services February 2012 - September 2014
Belle's Pet Sitting Services March 2010 - August 2011
Tryads Publishing, Inc. June 2009 - December 2009
US Post Office November 2006 - March 2008
Yellow Cab Comapny August 2002 - December 2006
Bell Atlantic, Corp. August 1999 - October 2000
Skills
Public Speaking, PowerPoint, Highly detail oriented, Microsoft Office, Microsoft Excel, Phone Etiquette, Filing, Hospitality, Social Media, General Office Skills, Customer Satisfaction, Training, Microsoft Word, Data Entry, Outlook, Event Planning, Time Management, Leadership, Program Management, Medical Claims and..., CMS-1500, Highly motivated..., Pharmacy Technicians, Highly Ambitious, Highly responsible, General Office Work, Customer Service, Typing, Organization, Unsupervised Learning
Education
US Career Institute 2013 — 2013
Certificate, Pharmacy Technician/Assistant
US Career Institute 2012 — 2012
Certificate, Health Care Office Manager
US Career Institute 2011 — 2011
Certificate, Office Manager
US Career Institute 2010 — 2010
Certificate, Medical Claims and Billing
Palomar College 2009 — 2009
Certificate, Bookkeeping / Accounting Clerk
NexxLinx October 2014 - June 2015
Belle's Pet Sitting Services February 2012 - September 2014
Belle's Pet Sitting Services March 2010 - August 2011
Tryads Publishing, Inc. June 2009 - December 2009
US Post Office November 2006 - March 2008
Yellow Cab Comapny August 2002 - December 2006
Bell Atlantic, Corp. August 1999 - October 2000
Skills
Public Speaking, PowerPoint, Highly detail oriented, Microsoft Office, Microsoft Excel, Phone Etiquette, Filing, Hospitality, Social Media, General Office Skills, Customer Satisfaction, Training, Microsoft Word, Data Entry, Outlook, Event Planning, Time Management, Leadership, Program Management, Medical Claims and..., CMS-1500, Highly motivated..., Pharmacy Technicians, Highly Ambitious, Highly responsible, General Office Work, Customer Service, Typing, Organization, Unsupervised Learning
Education
US Career Institute 2013 — 2013
Certificate, Pharmacy Technician/Assistant
US Career Institute 2012 — 2012
Certificate, Health Care Office Manager
US Career Institute 2011 — 2011
Certificate, Office Manager
US Career Institute 2010 — 2010
Certificate, Medical Claims and Billing
Palomar College 2009 — 2009
Certificate, Bookkeeping / Accounting Clerk
Rocky Allen's NexxLinx Experience 1999 - 2001
Job IT Consultant UNIX, DevOps, Weblogic, Oracle
Industry Information Technology and Services
Experience
Trusted Metrics Inc. September 2012 - November 2012
Applied Technology Solutions, Inc. (ATS) November 2003 - June 2012
NexxLinx 1999 - 2001
Skills
Linux System..., VMware ESX, Windows Server, Disaster Recovery, Solaris, Red Hat Linux, VMware Workstation, Unix Operating Systems, Shell Scripting, Unix, Data Center, System Administration, Oracle Applications, Oracle Application..., NetApp Filers, Oracle Reports, Cisco Routers, Sales, VMware, Solaris Volume Manager, Oracle RAC, Oracle Fusion Middleware, SAN, Unix Shell Scripting, Oracle Forms, Suse, VPN, Solaris Zones, NAS, EMC Storage, AIX Administration, HP-UX, OpenStack
Education
Golden West College 1990 — 1992
Associate of Arts (AA), Communication, Journalism, and Related Programs
Trusted Metrics Inc. September 2012 - November 2012
Applied Technology Solutions, Inc. (ATS) November 2003 - June 2012
NexxLinx 1999 - 2001
Skills
Linux System..., VMware ESX, Windows Server, Disaster Recovery, Solaris, Red Hat Linux, VMware Workstation, Unix Operating Systems, Shell Scripting, Unix, Data Center, System Administration, Oracle Applications, Oracle Application..., NetApp Filers, Oracle Reports, Cisco Routers, Sales, VMware, Solaris Volume Manager, Oracle RAC, Oracle Fusion Middleware, SAN, Unix Shell Scripting, Oracle Forms, Suse, VPN, Solaris Zones, NAS, EMC Storage, AIX Administration, HP-UX, OpenStack
Education
Golden West College 1990 — 1992
Associate of Arts (AA), Communication, Journalism, and Related Programs
Hosea Perkins's NexxLinx Experience January 2011 - August 2012
Job Director of Sales
Industry Financial Services
Experience
USMR August 2012 - Present
NexxLinx January 2011 - August 2012
Vodaplex/ Clear January 2010 - February 2011
ProfitFuel June 2006 - October 2009
Skills
Sales Management, Sales, Sales Operations, Sales Presentations, Management, Project Management, Account Management, Event Management, Operations Management, Management Consulting, Advertising, Online Advertising, Advertising Sales, Coaching, Executive Coaching, Sports Coaching, Supervisory Skills, Supervisory Experience, Customer Service, Leadership, Leadership Development, New Business Development, Staff Development, Organizational..., Executive Management, Executive Development, Executive Support, Music, Entrepreneurship, Music Production
Education
United States Army 1987 — 1997
Fayetteville Technical Community College
USMR August 2012 - Present
NexxLinx January 2011 - August 2012
Vodaplex/ Clear January 2010 - February 2011
ProfitFuel June 2006 - October 2009
Skills
Sales Management, Sales, Sales Operations, Sales Presentations, Management, Project Management, Account Management, Event Management, Operations Management, Management Consulting, Advertising, Online Advertising, Advertising Sales, Coaching, Executive Coaching, Sports Coaching, Supervisory Skills, Supervisory Experience, Customer Service, Leadership, Leadership Development, New Business Development, Staff Development, Organizational..., Executive Management, Executive Development, Executive Support, Music, Entrepreneurship, Music Production
Education
United States Army 1987 — 1997
Fayetteville Technical Community College
Samuel Farley's NexxLinx Experience November 2003 - Present
Job MAC Tech at NexxLinx
Industry Telecommunications
Experience
NexxLinx November 2003 - Present
RGIS Inventory June 2001 - September 2003
Husson University September 2002 - May 2003
Skills
Vendor Management, Operations Management, Workforce Management, Business Analysis, Software Documentation, Program Management, Project Planning, Quality Assurance, Process Improvement, Project Management, Team Leadership, Computer Hardware, Call Center, Business Process..., Outsourcing, Access, Team Building, Microsoft Office
Education
Husson College 2001 — 2003
BS, CIS
University of Maine 1999 — 2002
EET
NexxLinx November 2003 - Present
RGIS Inventory June 2001 - September 2003
Husson University September 2002 - May 2003
Skills
Vendor Management, Operations Management, Workforce Management, Business Analysis, Software Documentation, Program Management, Project Planning, Quality Assurance, Process Improvement, Project Management, Team Leadership, Computer Hardware, Call Center, Business Process..., Outsourcing, Access, Team Building, Microsoft Office
Education
Husson College 2001 — 2003
BS, CIS
University of Maine 1999 — 2002
EET
Doug Freed's NexxLinx Experience November 2014 - June 2015
Job Aspiring IT Tech with PC and Mainframe Experience
Industry Computer Software
Experience
NexxLinx November 2014 - June 2015
Epicor Software Corp May 2005 - June 2014
Sony Electronics Group December 2001 - May 2005
IBM Global Services June 1998 - May 2001
Skills
Help Desk Support, Hardware, Troubleshooting, Technical Support, Computer Hardware, Remote Desktop, Operating Systems, XP, Windows 2000, Clientele Helpdesk, Network Administration, Siebel, VMware, Dayforce User..., VNC, HR online user..., Windows, Citrix, Windows XP, MVS, VM, AS400 system, Visdata, Ultipro, ASP.NET, VB.NET, Visual Web developer, windows vista, Microsoft Windows 98, HR Online, Dayforce, servicenow
Education
SUNY Orange 1996 — 1998
AAS, Business
Harvard Online Open Courseware Computer Science
N/A, Computer Science
Orange/Ulster BOCES Online
N/A, Online Course learning
NexxLinx November 2014 - June 2015
Epicor Software Corp May 2005 - June 2014
Sony Electronics Group December 2001 - May 2005
IBM Global Services June 1998 - May 2001
Skills
Help Desk Support, Hardware, Troubleshooting, Technical Support, Computer Hardware, Remote Desktop, Operating Systems, XP, Windows 2000, Clientele Helpdesk, Network Administration, Siebel, VMware, Dayforce User..., VNC, HR online user..., Windows, Citrix, Windows XP, MVS, VM, AS400 system, Visdata, Ultipro, ASP.NET, VB.NET, Visual Web developer, windows vista, Microsoft Windows 98, HR Online, Dayforce, servicenow
Education
SUNY Orange 1996 — 1998
AAS, Business
Harvard Online Open Courseware Computer Science
N/A, Computer Science
Orange/Ulster BOCES Online
N/A, Online Course learning
Joshua Drisko's NexxLinx Experience September 2011 - October 2012
Job CSC Analyst at Athenahealth in Belfast, ME
Industry Consumer Services
Experience
athenahealth October 2012 - Present
NexxLinx September 2011 - October 2012
Eastern Maine Community College November 2010 - May 2011
Skills
Call Center, Customer Experience, Customer Satisfaction, Customer Retention, Workforce Management, Technical Support, Information Technology, Windows, Call Centers, Software Documentation, XP, Vendor Management, Computer Hardware, Process Improvement, Networking, Customer Service
Education
Eastern Maine Community College 2009 — 2011
Associate's degree, Computer Technology/Computer Systems Technology
athenahealth October 2012 - Present
NexxLinx September 2011 - October 2012
Eastern Maine Community College November 2010 - May 2011
Skills
Call Center, Customer Experience, Customer Satisfaction, Customer Retention, Workforce Management, Technical Support, Information Technology, Windows, Call Centers, Software Documentation, XP, Vendor Management, Computer Hardware, Process Improvement, Networking, Customer Service
Education
Eastern Maine Community College 2009 — 2011
Associate's degree, Computer Technology/Computer Systems Technology
Joseph Cason's NexxLinx Experience November 2003 - Present
Job Telecom Manager at NexxLinx
Industry Outsourcing/Offshoring
Experience
NexxLinx November 2003 - Present
E-comsupport November 2000 - November 2003
USMC November 1995 - November 2000
Skills
Asterisk, Aspect ACD, Nortel Meridian, Call Flow Design, Microsoft Office
Education
MCCES 1996 — 1997
Electrical/Electronics Maintenance and Repair Technology
Coastal Carolina Community College
Associate of Science (A.S.), Network and System Administration/Administrator
NexxLinx November 2003 - Present
E-comsupport November 2000 - November 2003
USMC November 1995 - November 2000
Skills
Asterisk, Aspect ACD, Nortel Meridian, Call Flow Design, Microsoft Office
Education
MCCES 1996 — 1997
Electrical/Electronics Maintenance and Repair Technology
Coastal Carolina Community College
Associate of Science (A.S.), Network and System Administration/Administrator
Nadieene Mangum's NexxLinx Experience April 2012 - Present
Job Self Employed
Industry Outsourcing/Offshoring
Experience
NexxLinx April 2012 - Present
Education
Dutchess Community College 2012 — 2014
Associate's degree, General Studies
NexxLinx April 2012 - Present
Education
Dutchess Community College 2012 — 2014
Associate's degree, General Studies
Winter Verrett's NexxLinx Experience July 2013 - Present
Job CSR at NexxLinx
Industry Performing Arts
Experience
NexxLinx July 2013 - Present
Flextronics January 2014 - May 2014
City of Franklin, LA September 2009 - September 2011
Ministry of Reconciliation May 2007 - August 2009
Walt Disney World January 2006 - January 2007
Skills
C++, Customer Service, Assembler, Problem Solving, Access, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Teamwork, PowerPoint, Data Entry, Public Speaking
Education
Austin Community College 2013 — 2017
Bachelor's degree, Information Technology
University of New Orleans 2002 — 2005
Bachelor of Arts (B.A.), Mass Communication/Media Studies
NexxLinx July 2013 - Present
Flextronics January 2014 - May 2014
City of Franklin, LA September 2009 - September 2011
Ministry of Reconciliation May 2007 - August 2009
Walt Disney World January 2006 - January 2007
Skills
C++, Customer Service, Assembler, Problem Solving, Access, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Teamwork, PowerPoint, Data Entry, Public Speaking
Education
Austin Community College 2013 — 2017
Bachelor's degree, Information Technology
University of New Orleans 2002 — 2005
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Teresa Fitch's NexxLinx Experience August 1997 - Present
Job Accounting Manager at NexxLinx
Industry Outsourcing/Offshoring
Experience
NexxLinx August 1997 - Present
Education
Campbell University 1995 — 1997
Bachelor's degree, Accounting and Finance
Jacksonville Senior High School 1980 — 1984
NexxLinx August 1997 - Present
Education
Campbell University 1995 — 1997
Bachelor's degree, Accounting and Finance
Jacksonville Senior High School 1980 — 1984
Robert Rieger II's NexxLinx Experience 2010 - 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
NexxLinx 2010 - 2012
Coastal Enterprises Inc. May 2008 - January 2009
Skills
Customer Service, Technical Support, Software Installation, Computer Hardware..., Remote Troubleshooting, Computer Hardware..., Workbooks, Managing Agents, Quality Assurance, Ticketing Systems, Microsoft Office, Team Leadership, Fast-paced, Self-driven, Goal Oriented
Education
Barton College
Coastal Carolina Community College
NexxLinx 2010 - 2012
Coastal Enterprises Inc. May 2008 - January 2009
Skills
Customer Service, Technical Support, Software Installation, Computer Hardware..., Remote Troubleshooting, Computer Hardware..., Workbooks, Managing Agents, Quality Assurance, Ticketing Systems, Microsoft Office, Team Leadership, Fast-paced, Self-driven, Goal Oriented
Education
Barton College
Coastal Carolina Community College
Kenny Loggins's NexxLinx Experience September 2013 - Present
Job Vice President of Time Warner Support at NexxLinx
Industry Outsourcing/Offshoring
Experience
NexxLinx September 2013 - Present
Education
East Carolina University 1995 — 2000
BS, ITEC
NexxLinx September 2013 - Present
Education
East Carolina University 1995 — 2000
BS, ITEC
William myhre's NexxLinx Experience July 2013 - Present
Job technical support representative at NexxLinx
Industry Outsourcing/Offshoring
Experience
NexxLinx July 2013 - Present
Lenscrafters September 2010 - January 2014
Journeys December 2008 - March 2010
Skills
Computer Hardware, Customer Satisfaction, Customer Service, Call Centers, Troubleshooting, Training, Telecommunications, Customer Experience, Software Documentation, Windows 7, Networking, Teamwork, Windows XP, Software Installation, Operating Systems, Technical Support, Customer Support, System Administration, Operations Management
Education
Montgomery College 2008 — 2012
Information Technology
NexxLinx July 2013 - Present
Lenscrafters September 2010 - January 2014
Journeys December 2008 - March 2010
Skills
Computer Hardware, Customer Satisfaction, Customer Service, Call Centers, Troubleshooting, Training, Telecommunications, Customer Experience, Software Documentation, Windows 7, Networking, Teamwork, Windows XP, Software Installation, Operating Systems, Technical Support, Customer Support, System Administration, Operations Management
Education
Montgomery College 2008 — 2012
Information Technology
Danielle Merritt's NexxLinx Experience October 2013 - Present
Job Recruiting at NexxLinx
Industry Outsourcing/Offshoring
Experience
NexxLinx October 2013 - Present
Skills
Recruiting, Office Administration, Human Resources, Management, CRM, Employee Relations, Talent Acquisition, Onboarding, Applicant Tracking...
Education
Beal College 2009 — 2011
Associate's degree, Business Administration and Management, General
NexxLinx October 2013 - Present
Skills
Recruiting, Office Administration, Human Resources, Management, CRM, Employee Relations, Talent Acquisition, Onboarding, Applicant Tracking...
Education
Beal College 2009 — 2011
Associate's degree, Business Administration and Management, General
Angela Hemingway's NexxLinx Experience 2013 - 2015
Job Consumer Services Professional
Industry Consumer Services
Experience
Nexxlinx 2013 - 2015
Education
State University of New York Empire State College 2015 — 2019
Human Resources
Nexxlinx 2013 - 2015
Education
State University of New York Empire State College 2015 — 2019
Human Resources
Ja'Quan Smith's NexxLinx Experience August 2014 - January 2015
Job Marketing & Advertising Professional
Industry Marketing and Advertising
Experience
DIRECTV Ad Sales 2015 - July 2015
NexxLinx August 2014 - January 2015
harper construction October 2013 - December 2014
Education
Coastal Carolina Community College 2014 — 2016
Associate's degree, Graphic Design
Coastal Carolina Community College
Associate's degree, Graphic Design
DIRECTV Ad Sales 2015 - July 2015
NexxLinx August 2014 - January 2015
harper construction October 2013 - December 2014
Education
Coastal Carolina Community College 2014 — 2016
Associate's degree, Graphic Design
Coastal Carolina Community College
Associate's degree, Graphic Design
andrew Farren's NexxLinx Experience August 2015 - Present
Job Retention Specialist at NexxLinx
Industry Outsourcing/Offshoring
Experience
NexxLinx August 2015 - Present
Oakley August 2014 - November 2014
Sinclair Oil January 2013 - January 2014
Skills
Retail Sales, Marketing Communications, Customer Retention, Technical Support, Management, Sales Management, Customer Service
Education
Liberty University 2013 — 2015
Bachelor's degree, Accounting and Business/Management
NexxLinx August 2015 - Present
Oakley August 2014 - November 2014
Sinclair Oil January 2013 - January 2014
Skills
Retail Sales, Marketing Communications, Customer Retention, Technical Support, Management, Sales Management, Customer Service
Education
Liberty University 2013 — 2015
Bachelor's degree, Accounting and Business/Management
Deloitte
PwC
Ernst & Young
Walgreens
Procter & Gamble
KPMG
PricewaterhouseCoopers
EY