NG&G Facility Services Int'l
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NG&G Facility Services Int'l Employees
Bank Rhode Island May 2013 - Present
Bank Rhode Island May 2012 - May 2013
Old Navy August 2011 - May 2012
Suzanne Miranda MBA January 2012 - April 2012
NG&G Facility Services Int'l June 2005 - August 2011
Education
Rhode Island College 2008 — 2013
Bachelor of Science (B.S.), Accounting and Business/Management, 3.597
St. Lawrence University January 2013 - Present
IIS Financial Services June 2015 - August 2015
BMO Capital Markets April 2015 - May 2015
Morgan Stanley June 2014 - August 2014
St. Lawrence University September 2013 - May 2014
Foresight Science & Technology July 2013 - August 2013
NG&G Facility Services Int'l September 2010 - August 2012
Skills
Microsoft Office, Call Centers, Internships, PowerPoint, Microsoft Word, Microsoft Excel, Leadership, Outlook, Data Analysis, Salesforce.com, Teamwork, Customer Service, Time Management, Team Leadership, Access, Retail, Telephone Skills, Analysis, Team Building, Management, Data Entry, Training, Budgets
Education
St. Lawrence University 2012 — 2016
Bachelor’s Degree, Economics, 3.07/4.00
NG&G Facility Services Int'l October 2012 - Present
Confortaire servicios c.a. 2010 - 2011
Skills
HVAC, Engineering, Mechanical Engineering, AutoCAD, Project Engineering, CAD, Piping, Pro Engineer, MEP, Pumps, Air Conditioning, HVAC Controls, Engineering Design, Ventilation, Energy Efficiency, Refrigeration
Education
Universidad Central de Venezuela 1979 — 1988
Mechanical Engineer
Universidad Central de Venezuela
NG&G Facility Services Int'l March 2013 - Present
Manhattan Software June 2011 - March 2013
TJX 2009 - 2010
Skills
System Administration, Microsoft SQL Server, Active Directory, Disaster Recovery, Troubleshooting, Hyper-V, Network Engineering, Computer Hardware, Maximo, Information Technology, VMware ESX, Windows Server, Servers, Network Administration, Technical Support, Routing, DNS, Microsoft Office, Process Improvement, Team Leadership, Microsoft Exchange, IT Management, Windows 7, IIS, IT Operations, SharePoint, Software Documentation, Windows Scripting
Education
New England Institute of Technology 2007 — 2011
BS, Information Technology
NG&G Facility Services Int'l August 2014 - Present
CVS Caremark Corporation February 2013 - July 2014
Insight Global October 2012 - February 2013
US Army September 2004 - December 2008
Skills
Knowledge of Microsoft..., Customer service..., Financial applications:..., Training and..., Proficient in hardware..., Proficient in software..., proficient in device..., proficient in device..., Customer Experience, Technical Support, Customer Support, Software Installation, Customer Service, Customer Satisfaction, Food Service, Time Management, Team Leadership, Call Centers, Data Entry, Troubleshooting, Software Documentation, Microsoft Office, Microsoft Excel, Team Building
Education
Community College of Rhode Island 2009 — 2012
Associate's degree, Legal Studies, 3.26
NG&G Facility Services Int'l June 2014 - Present
SRS Acquistions Corporation June 2012 - May 2014
LB&B Associates Inc September 2010 - April 2012
United Rentals November 2005 - October 2009
Texas Tech University July 2004 - May 2005
Texas Tech University Health Sciences Center December 2002 - July 2004
Skills
Purchasing, Customer Service, Inventory Management, Microsoft Excel, Microsoft Word, Microsoft Office, Operations Management, Account Management, Logistics Management, Inventory Control, PowerPoint, Logistics, Cash Flow, Sales, Process Scheduler, Leadership, Team Leadership, Social Networking, Management
Education
Texas Tech University 1993 — 2002
BGS - Bachelors of General Studies
Stautzenberger College-Maumee 1988 — 1990
Associate of Arts and Sciences (AAS), Legal Studies, General
Ford Motor Company December 2008 - Present
NG&G Facility Services Int'l July 2006 - December 2008
APOGEE Communications January 2006 - December 2008
Geek Housecalls October 2004 - September 2006
RGIS December 2001 - August 2006
Community College of Rhode Island September 2002 - November 2003
Taco Bell May 2002 - September 2002
Citizens Bank February 1999 - October 2001
Education
Erie Community College 2009 — 2012
Business Management
Community College of Rhode Island 1999 — 2008
Liberal Arts
University at Buffalo 1995 — 1998
Computer Science
Citizens Bank April 2014 - February 2015
NG&G Facility Services Int'l December 2010 - February 2014
Skills
Facilities Management, Contract Negotiation, Team Building, Construction, Budgets, Project Management, Customer Service, Negotiation, Microsoft Office, Microsoft Excel, Outlook, Microsoft Word
Education
Community College of Rhode Island
Accounting and Business/Management
NG&G Facility Services Int'l January 2013 - Present
Hanna Instruments March 2008 - January 2013
BJ's Wholesale Club June 2002 - 2008
Skills
Security, IT Operations Management, Project Management, Management, Process Improvement, System Administration, Disaster Recovery, Troubleshooting, Computer Hardware, Team Leadership, Windows, IT Operations, Microsoft Office, Testing, Active Directory, Windows 7, Servers, Linux, Networking, Software Documentation, Access, Network Security, Microsoft Exchange, Information Technology, Network Administration, Electronics, VMware, VMware ESX, ASA, Product Management, Analysis, Microsoft SQL Server, Information Security, Wireshark, Leadership, Network Engineering, Hyper-V, Automation, MySQL, Encryption Software, Metasploit, Customer Service, Sales, Hardware, Negotiation, Computer Security, IT Management
Education
New England Institute of Technology 2007 — 2011
Bachelor's degree, Information Technology
Coventry High School
NG&G Facility Services Int'l October 2011 - Present
Sovereign-Santander Bank July 2008 - February 2011
Dunkin Donuts November 2007 - May 2008
Dunkin Donuts June 2005 - November 2006
Foodtown November 2001 - April 2004
Skills
Customer Service, Data Entry, Word, Excel, Outlook
Education
Johnson & Wales University 2006 — 2011
Bachelor of Science, Financial Service Management
Johnson & Wales University 2006 — 2009
Associate in Science, Business Administration
Destination XL Group, Inc. April 2013 - Present
Dressbarn April 2009 - January 2013
M. W. ARAGAO INVESTMENT ADVISORS, LLC 2009 - 2010
NG&G Facility Services Int'l 2007 - 2009
Skills
Microsoft Office, Sales, Microsoft Excel, Retail, Microsoft Word, PowerPoint, Inventory Management, Leadership, Merchandising, Interpersonal Skills, General Problem Solving, AS400 Administration, Customer-focused Service, Verbal Communication, Team Management, Team Building, Social Awareness, Technical Support, Computer Hardware, Computer Security, Administration, Customer Service, Outlook, Inventory Control
Education
Rasmussen College 2015 — 2017
Bachelor's Degree, Computer Science
Burrillville High School 2001 — 2005
Diploma
New England Institute of Technology
Associate's degree, Network and System Administration/Administrator
Invitation Homes January 2015 - Present
Infinisource September 2013 - February 2015
Aon Hewitt July 2012 - September 2013
NG&G Facility Services Int'l August 2011 - June 2012
NG&G Facility Services Int'l August 2011 - September 2011
Best Buy July 2007 - January 2010
BELFOR Property Restoration October 2006 - July 2007
Skills
Leadership, Access, Employee Benefits, Management, Payroll, Time Management, Call Centers, Team Building, Customer Satisfaction, Customer Service, Coaching, Invoicing, HRIS, Outlook, Process Improvement, Accounting, Auditing, Project Management, Health Insurance, Data Analysis
Education
Blackstone Valley Vocational Regional School District 2001 — 2005
Graphic Design
Compensation Planning Inc. January 2015 - Present
PolyWorks / PW Enterprises LLC., December 2011 - November 2014
Speidel October 2009 - December 2011
Creative Concepts August 2007 - December 2011
NG&G Facility Services Int'l April 2004 - August 2007
Phantom Farms September 2000 - May 2007
Skills
PowerPoint, Microsoft Office, Microsoft Word, Microsoft Excel, Event Planning, Marketing, Facebook, Event Management, Social Media, Customer Service, Social Networking, English, Social Media Marketing, Spanish, Management, Manufacturing, New Business Development, Sales, Strategic Planning
Education
Johnson and Wales University 2006 — 2007
Bachelor's Degree, Bachelor of Science degree in Marketing - 2007 (focus on Food Marketing)
Johnson and Wales University 2005 — 2006
Associate's Degree, Associate in Science degree, Culinary Arts - 2006
Community College of Rhode Island 2002 — 2005
General Studies
American Office May 2013 - Present
Office Images June 2011 - April 2013
MOI February 2008 - October 2010
NG&G Facility Services Int'l February 2003 - November 2006
Skills
Process Scheduler, Furniture, Space planning, Facilities Management, PowerPoint, Customer Service, Contract Negotiation, Project Management, Microsoft Excel, Project Coordination, Construction, Submittals, Project Planning, Microsoft Office, Sales, Budgets, Interior Design, Microsoft Word, Account Management, Contract Management, Purchasing
Education
Community College of Rhode Island 2006 — 2008
Associates, Business
Old Castle Building Envelope June 2014 - Present
Ferrellgas January 2013 - June 2014
FGX International 2011 - 2012
NG&G Facility Services 2004 - 2010
NG&G Facility Services Int'l 2002 - 2004
Skills
Problem Solving, Project Management, Customer Service, Retail, Management, Contract Negotiation, Account Management, Team Building, Microsoft Excel, Leadership, Negotiation, Microsoft Office, Facilities Management, Outlook, PowerPoint, Social Networking, Time Management, Key Account..., Microsoft Word, Product Knowledge, P&L Responsibility, Training, Team Leadership, Sales Operations, Coaching, Inventory Management, Process Scheduler, Customer Satisfaction, Pricing, Forecasting, Operations Management, Sales, Purchasing, Strategic Planning, Merchandising, Hiring, Employee Relations, Process Improvement, Sales Management, Recruiting, Teamwork, Project Planning, Contract Management, Supervisory Skills, Store Management, Human Resources, Analysis, Key Account Management, P&L, Cold Calling
Education
Bryant University 2010 — 2011
Project Management Certification
Rhode Island College 1996 — 2000
BA, Communications, Marketing
smithfield highschool 1994 — 1996
NG&G Facility Services Int'l May 2014 - Present
Johnson Controls December 2010 - June 2012
Johnson Matthey August 2004 - July 2010
Purdue Pharma July 2002 - July 2004
Flynn Process Engineering January 1999 - June 2002
Cultor Inc. & previously as Pfizer R&D Food Sciences until 1/96 March 1994 - January 1998
Deknatel Inc. (a Pfizer HPG division until 11/91) December 1986 - February 1994
Pfizer June 1979 - December 1986
Pfizer February 1975 - June 1979
Skills
Technology Transfer, Process R&D, Process Engineering, Process Safety..., Process Safety, Pilot Plant, Troubleshooting, Scale-up, HAZOP, Hazard Identification, Process Optimization, Collaborative Problem..., Cross Functional..., Cross-team Collaboration, R&D, Chemical Engineering, Technical Transfers, Project Management, Product Development, FDA, GMP, Sop, Root Cause Analysis, MS Project, WBS, Gantt, Pharmaceutical process..., Unit Operations, Membrane Separations, Contract Manufacturing, cGMP manufacturing, Medical Devices, Highly versatile, Facilities Management, Process Simulation, Pharmaceutical Industry, Manufacturing, Cross-functional Team..., Quality System, CAPA, Quality Assurance, Continuous Improvement
Education
Rensselaer Polytechnic Institute at Hartford 1998 — 1998
MS, Management
University of Rhode Island
MS, Chemical Engineering
University of Rhode Island
BS, Chemical Engineering
NG&G Facility Services Int'l September 2003 - Present
Wesley's Fine Antiques & Interiors March 1996 - December 2003
Roger Williams Medical Center December 1989 - September 1994
Skills
Contract Negotiation, Management, Training, Contract Management, Facilities Management, Team Building, Budgets, Account Management, Negotiation, Customer Service, Leadership, Operations Management, Sales, Construction, Project Management, Process Scheduler, Team Leadership, Purchasing, Employee Relations, Strategic Planning, Recruiting, Process Improvement, Microsoft Office, Retail, Project Planning, Sales Operations, Customer Satisfaction, Microsoft Excel, Inventory Management, Vendor Management, Software Documentation, Time Management, Product Development, New Business Development, FM, Pricing, Sales Process, Troubleshooting, Analysis, PowerPoint, Sales Management, P&L Management, Business Development, Alarm Systems, Contractors, Doors, Direct Sales, Construction Management, Procurement
Education
Gibbs College 2002 — 2003
Associate's degree, Business Administration, Management and Operations
Bristol Community College 1995 — 1997
Associate's degree, Business Administration and Management, General
Community College of Rhode Island
Associate of Science (AS), Registered Nursing/Registered Nurse
NG&G Facility Services Int'l January 2011 - Present
CVS Corporation - Vendor Services January 2003 - October 2010
Trammell Crow Co January 1999 - January 2002
Phoenix Corporate Services January 1998 - January 1999
Phoenix Corporate Services January 1997 - January 1998
CVS Corporation January 1983 - January 1987
CVS Corporation January 1982 - January 1983
Skills
Process Improvement, Contract Negotiation, Microsoft Word, Customer Satisfaction, Negotiation, Sales, Procurement, Customer Service, Team Building, Program Management, Analysis, Budgets, Retail, Leadership, Facilities Management, Process Scheduler, Inventory Management, Networking, System Administration, Outlook, Microsoft Excel
Education
Bryant University 1993 — 1995
Certificate, Supervisory Management
Johnson & Wales College
Associates of Science Degree, Computer Systems Management
NG&G Facility Services Int'l
Skills
Outlook, Troubleshooting, Customer Service, Team Building, World Class Customer..., Microsoft Word, Negotiation, Facilities Management, Strategic Planning, Team Leadership, Leadership, Budgets, Customer Satisfaction
Education
University of Phoenix 2006 — 2011
Bachelor's degree, Criminal Justice and Corrections, 3.75