Nielsen Norman Group
Description
The Nielsen Norman Group is an American computer user interface and user experience consulting firm, founded in 1998 by Jakob Nielsen, Don Norman and Bruce Tognazzini. Their work includes an analysis of the interface of Microsoft's Windows 8 operating system. Headquarters: California Founded: 1998
Nielsen Norman Group List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Nielsen Norman Group. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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31 Nielsen Norman Group employees in database. Find out everything there's to know about Nielsen Norman Group employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Nielsen Norman Group Employees
Employee
Years
Job
Industry
Derek Loranger Derek Loranger's Nielsen Norman Group Experience October 2000 - June 2010
Job Owner at Burger Bench
Industry Restaurants
Experience
Burger Bench April 2014 - Present
lynda.com December 2012 - April 2014
lynda.com October 2011 - December 2012
Self Employed June 2011 - October 2011
LPL June 2010 - June 2011
Nielsen Norman Group October 2000 - June 2010
Intuit 2000 - 2003
Skills
Photoshop, Dreamweaver, Digital Video, Siebel, User Experience, Usability Testing, Usability, Usability Labs, User Experience Testing, Remote User Testing, Contextual Inquiry, Field Studies, Mobile Testing, User-centered Design, Premiere, Experience Design, User Research, Heuristic Evaluation, Persona, Paper Prototyping, Human Computer..., User Experience Design, Product Strategies, TechSmith Morae and..., Adobe Premiere, User Scenarios, Wire Framing, Adobe Fireworks, OmniGraffle
Education
California State University-Fullerton 1990 — 1999
Psychology/Criminal Justice
Burger Bench April 2014 - Present
lynda.com December 2012 - April 2014
lynda.com October 2011 - December 2012
Self Employed June 2011 - October 2011
LPL June 2010 - June 2011
Nielsen Norman Group October 2000 - June 2010
Intuit 2000 - 2003
Skills
Photoshop, Dreamweaver, Digital Video, Siebel, User Experience, Usability Testing, Usability, Usability Labs, User Experience Testing, Remote User Testing, Contextual Inquiry, Field Studies, Mobile Testing, User-centered Design, Premiere, Experience Design, User Research, Heuristic Evaluation, Persona, Paper Prototyping, Human Computer..., User Experience Design, Product Strategies, TechSmith Morae and..., Adobe Premiere, User Scenarios, Wire Framing, Adobe Fireworks, OmniGraffle
Education
California State University-Fullerton 1990 — 1999
Psychology/Criminal Justice
Libby Cortez Libby Cortez's Nielsen Norman Group Experience December 2007 - December 2008
Job Strategy, Ideas, & Content
Industry Marketing and Advertising
Experience
Libby Cortez June 2002 - Present
OpinionLab September 2009 - May 2012
Orbit Media Studios, Inc. September 2007 - September 2009
Nielsen Norman Group December 2007 - December 2008
Penguin Random House UK February 2007 - March 2007
Canright Communications July 2005 - October 2006
Skills
Digital Marketing, SEO, User Experience, Blogging, Social Media, Marketing Strategy, Email Marketing, Social Media Marketing, Content Marketing, Web Analytics, Content Development, Strategy, Web Content, Strategic Partnerships, Integrated Marketing, Google Analytics, Marketing Communications, Copywriting, Public Relations, Editing, Mobile Devices, Digital Strategy, E-commerce, Content Strategy, Writing, Creative Writing, Writing For The Web, Writing For Print, Online Marketing, Web Strategy, Promotions, Event Management, Information Architecture, Photoshop, Writing Skills, English grammar, Online Writing, Online Editing, Ghostwriting, Copy Editing, Manuscript Editing, Brochure Copy, Marketing
Education
Northwestern University
Master of Arts, Creative Writing, 3.9
University of Colorado at Boulder
Bachelor of Arts, English, Creative Writing, French
Université de la Méditerranée (Aix-Marseille II)
French
Libby Cortez June 2002 - Present
OpinionLab September 2009 - May 2012
Orbit Media Studios, Inc. September 2007 - September 2009
Nielsen Norman Group December 2007 - December 2008
Penguin Random House UK February 2007 - March 2007
Canright Communications July 2005 - October 2006
Skills
Digital Marketing, SEO, User Experience, Blogging, Social Media, Marketing Strategy, Email Marketing, Social Media Marketing, Content Marketing, Web Analytics, Content Development, Strategy, Web Content, Strategic Partnerships, Integrated Marketing, Google Analytics, Marketing Communications, Copywriting, Public Relations, Editing, Mobile Devices, Digital Strategy, E-commerce, Content Strategy, Writing, Creative Writing, Writing For The Web, Writing For Print, Online Marketing, Web Strategy, Promotions, Event Management, Information Architecture, Photoshop, Writing Skills, English grammar, Online Writing, Online Editing, Ghostwriting, Copy Editing, Manuscript Editing, Brochure Copy, Marketing
Education
Northwestern University
Master of Arts, Creative Writing, 3.9
University of Colorado at Boulder
Bachelor of Arts, English, Creative Writing, French
Université de la Méditerranée (Aix-Marseille II)
French
Preston Sobel Preston Sobel's Nielsen Norman Group Experience August 2012 - October 2012
Job Human Factors Specialist at Human Factors Consulting Services, Inc.
Industry Research
Experience
Human Factors Consulting Services, Inc. November 2013 - Present
California State University, Northridge September 2011 - Present
Nielsen Norman Group August 2012 - October 2012
Cal State Northridge Writing Project June 2011 - September 2011
California State University, Northridge January 2011 - June 2011
Psi Chi Research Team, Department of Psychology, California State University September 2010 - June 2011
Skills
Usability, Human Factors, Psychology, Quantitative Research, SPSS, Psychometrics, Qualitative Research, Design of Experiments, Presentations, Research Design, Ethnography, Experimental Design, Cognitive Psychology, Survey Design, Multivariate Statistics, Survey Research, Statistics, User-centered Design, Human Computer..., Cognition, Task Analysis, Usability Testing
Education
CSUN 2011 — 2013
Master of Arts (M.A.), General Experimental Psychology, 3.783 GPA
CSUN 2006 — 2011
Bachelor of Arts (B.A.), Psychology, 3.83 Major GPA, 3.34 Total GPA
Human Factors Consulting Services, Inc. November 2013 - Present
California State University, Northridge September 2011 - Present
Nielsen Norman Group August 2012 - October 2012
Cal State Northridge Writing Project June 2011 - September 2011
California State University, Northridge January 2011 - June 2011
Psi Chi Research Team, Department of Psychology, California State University September 2010 - June 2011
Skills
Usability, Human Factors, Psychology, Quantitative Research, SPSS, Psychometrics, Qualitative Research, Design of Experiments, Presentations, Research Design, Ethnography, Experimental Design, Cognitive Psychology, Survey Design, Multivariate Statistics, Survey Research, Statistics, User-centered Design, Human Computer..., Cognition, Task Analysis, Usability Testing
Education
CSUN 2011 — 2013
Master of Arts (M.A.), General Experimental Psychology, 3.783 GPA
CSUN 2006 — 2011
Bachelor of Arts (B.A.), Psychology, 3.83 Major GPA, 3.34 Total GPA
Kathryn Whitenton Kathryn Whitenton's Nielsen Norman Group Experience October 2009 - Present
Job Senior User Experience Specialist at Nielsen Norman Group
Industry Internet
Experience
Nielsen Norman Group October 2009 - Present
Angry Lapdog Productions 2009 - 2009
University of Washington Libraries 2008 - 2009
Shiftboard, Inc. 2008 - 2008
Univesity of Texas at Austin 2000 - 2002
Skills
Usability Testing, Information Architecture, User-centered Design, User Research, Heuristic Evaluation, User Experience, Human Computer..., Usability, Web Design, Persona, Contextual Inquiry, Card Sorting
Education
University of Washington 2007 — 2009
MLIS
The University of Texas at Austin 1996 — 2000
B.A.
Nielsen Norman Group October 2009 - Present
Angry Lapdog Productions 2009 - 2009
University of Washington Libraries 2008 - 2009
Shiftboard, Inc. 2008 - 2008
Univesity of Texas at Austin 2000 - 2002
Skills
Usability Testing, Information Architecture, User-centered Design, User Research, Heuristic Evaluation, User Experience, Human Computer..., Usability, Web Design, Persona, Contextual Inquiry, Card Sorting
Education
University of Washington 2007 — 2009
MLIS
The University of Texas at Austin 1996 — 2000
B.A.
Jakob Nielsen Jakob Nielsen's Nielsen Norman Group Experience August 1998 - Present
Job Principal, Nielsen Norman Group
Industry Internet
Experience
Nielsen Norman Group August 1998 - Present
Sun Microsystems March 1994 - June 1998
Bellcore July 1990 - March 1994
Technical University of Denmark January 1986 - June 1990
IBM January 1985 - December 1985
Aarhus University (Denmark) July 1983 - December 1984
Skills
Heuristic Evaluation, Usability Testing, User-centered Design, User Experience, Usability, Usability Engineering, Human-computer..., Eye Tracking, Human Computer..., Rapid Prototyping, Experience Design, User Research, Mobile Devices, Mobile Applications, Card Sorting, Digital Strategy, Interaction Design, Research Design, Contextual Inquiry, User Interface, Web Design, User Interface Design, Information Architecture, User Experience Design, Task Analysis, Persona, Human Factors, E-commerce, Wireframes
Education
Technical University of Denmark
Ph.D., Human-Computer Interaction
Nielsen Norman Group August 1998 - Present
Sun Microsystems March 1994 - June 1998
Bellcore July 1990 - March 1994
Technical University of Denmark January 1986 - June 1990
IBM January 1985 - December 1985
Aarhus University (Denmark) July 1983 - December 1984
Skills
Heuristic Evaluation, Usability Testing, User-centered Design, User Experience, Usability, Usability Engineering, Human-computer..., Eye Tracking, Human Computer..., Rapid Prototyping, Experience Design, User Research, Mobile Devices, Mobile Applications, Card Sorting, Digital Strategy, Interaction Design, Research Design, Contextual Inquiry, User Interface, Web Design, User Interface Design, Information Architecture, User Experience Design, Task Analysis, Persona, Human Factors, E-commerce, Wireframes
Education
Technical University of Denmark
Ph.D., Human-Computer Interaction
Steffan McMurrin Steffan McMurrin's Nielsen Norman Group Experience 2008 - February 2012
Job Web Developer at Renovate America
Industry Design
Experience
Renovate America March 2010 - Present
Nielsen Norman Group 2008 - February 2012
What Now, Inc. December 2007 - June 2008
Nokia June 2007 - December 2007
UCSD August 2006 - June 2007
Skills
PHP, C#, .NET, Usability Testing, User Experience, User-centered Design, Contextual Inquiry, Information Architecture, User Interface Design, Wireframes, Usability, Interaction Design, Heuristic Evaluation, Human Computer..., Rapid Prototyping, User Interface
Education
University of California, San Diego 2005 — 2008
BS, Cognitive Science, 3.2
Renovate America March 2010 - Present
Nielsen Norman Group 2008 - February 2012
What Now, Inc. December 2007 - June 2008
Nokia June 2007 - December 2007
UCSD August 2006 - June 2007
Skills
PHP, C#, .NET, Usability Testing, User Experience, User-centered Design, Contextual Inquiry, Information Architecture, User Interface Design, Wireframes, Usability, Interaction Design, Heuristic Evaluation, Human Computer..., Rapid Prototyping, User Interface
Education
University of California, San Diego 2005 — 2008
BS, Cognitive Science, 3.2
Patty Caya Patty Caya's Nielsen Norman Group Experience June 2007 - Present
Job Multiplatform journalist | Digital Media Producer | Usability Specialist
Industry Online Media
Experience
Nielsen Norman Group June 2007 - Present
Self Employed April 1994 - Present
RDVO September 2006 - November 2008
Boston area interactive agencies April 2002 - May 2006
Hippo Press October 2004 - May 2005
BeeLine Internet Resources April 2000 - April 2002
Proscenium Magazine January 2000 - June 2001
BeeLine Internet Resources July 1998 - April 2000
Broadway in Boston (now part of Broadway Across America) December 1996 - July 1998
The Telegraph Publishing Co. March 1994 - November 1995
Skills
Digital Strategy, Interaction Design, Project Management, Digital Marketing, Journalism, Information Architecture, Digital Media, User Interface Design, Usability Testing, User-centered Design, Social Media, Editing, Creative Direction, Usability, User Research, User Interface
Education
New York University 1984 — 1989
BFA - Tisch School of the Arts, Fine Arts, Drama
Emerson College
Certificate of Professional Development, Web Production and Management
Nielsen Norman Group June 2007 - Present
Self Employed April 1994 - Present
RDVO September 2006 - November 2008
Boston area interactive agencies April 2002 - May 2006
Hippo Press October 2004 - May 2005
BeeLine Internet Resources April 2000 - April 2002
Proscenium Magazine January 2000 - June 2001
BeeLine Internet Resources July 1998 - April 2000
Broadway in Boston (now part of Broadway Across America) December 1996 - July 1998
The Telegraph Publishing Co. March 1994 - November 1995
Skills
Digital Strategy, Interaction Design, Project Management, Digital Marketing, Journalism, Information Architecture, Digital Media, User Interface Design, Usability Testing, User-centered Design, Social Media, Editing, Creative Direction, Usability, User Research, User Interface
Education
New York University 1984 — 1989
BFA - Tisch School of the Arts, Fine Arts, Drama
Emerson College
Certificate of Professional Development, Web Production and Management
Ramji Enamuthu Ramji Enamuthu's Nielsen Norman Group Experience January 2012 - April 2012
Job Design Researcher II at Microsoft
Industry Information Technology and Services
Experience
Microsoft September 2014 - Present
Microsoft July 2012 - August 2014
University of Washington Libraries September 2011 - July 2012
Nielsen Norman Group January 2012 - April 2012
Microsoft June 2011 - September 2011
University of Washington January 2011 - June 2011
Mu Sigma Inc July 2009 - August 2010
MatrixView Technologies May 2008 - July 2008
Indian Red Cross Society (IRCS) 2005 - 2006
Skills
Analytics, Data Analysis, MySQL, Statistical Modeling, SAS, SAS programming, Business Analysis, Visio, User Experience, SQL, User Interface Design
Education
University of Washington 2010 — 2012
Master of Science, Information Management
College of Engineering, Guindy 2005 — 2009
Bachelors in Engineering, Electrical Engineering
Microsoft September 2014 - Present
Microsoft July 2012 - August 2014
University of Washington Libraries September 2011 - July 2012
Nielsen Norman Group January 2012 - April 2012
Microsoft June 2011 - September 2011
University of Washington January 2011 - June 2011
Mu Sigma Inc July 2009 - August 2010
MatrixView Technologies May 2008 - July 2008
Indian Red Cross Society (IRCS) 2005 - 2006
Skills
Analytics, Data Analysis, MySQL, Statistical Modeling, SAS, SAS programming, Business Analysis, Visio, User Experience, SQL, User Interface Design
Education
University of Washington 2010 — 2012
Master of Science, Information Management
College of Engineering, Guindy 2005 — 2009
Bachelors in Engineering, Electrical Engineering
Jill Strawbridge, Ph.D. Jill Strawbridge, Ph.D.'s Nielsen Norman Group Experience May 2002 - 2006
Job Sr. Manager, User Experience Research at Honeywell Aerospace
Industry Internet
Experience
Honeywell Aerospace 2015 - Present
Art Center College of Design June 2002 - Present
Pearson Education November 2011 - 2015
Yahoo! July 2007 - 2011
UCLA 2003 - 2009
Shopzilla July 2006 - July 2007
Nielsen Norman Group May 2002 - 2006
Symantec 1999 - 2006
Citibank March 1997 - February 1999
Skills
Art, Advertising, Wireframes, Strategy, User Experience Design, Interaction Design, Program Management, User Experience, Human Computer..., Creative Direction, User Research, Usability Testing, User Interface Design, E-commerce, Digital Strategy, User Interface, User-centered Design, Research, Leadership, Usability, B2B, Project Management, Higher Education, Marketing, Publishing, Digital Media, Staff Development, Community Outreach, Product Design, Editing, Usability Engineering, Persona, Web Design, Information Architecture, Management, Social Media, Product Development, Analysis, Qualitative Research, Human Factors, Storytelling, Ethnography, Strategic Partnerships, Research Design, Accessibility, Mobile Applications, Teaching, Web Analytics, Experience Design, Enterprise Software
Education
The Ohio State University
Ph.D., Human Factors, Industrial & Systems Engineering; minors in Gerontology and Ind. & Org. Psych
California State University, Northridge
M.A., Human Factors/Applied Experimental Psychology
UCLA
BA, Psychology
ArtCenter College of Design
University Elementary School (UES)
Honeywell Aerospace 2015 - Present
Art Center College of Design June 2002 - Present
Pearson Education November 2011 - 2015
Yahoo! July 2007 - 2011
UCLA 2003 - 2009
Shopzilla July 2006 - July 2007
Nielsen Norman Group May 2002 - 2006
Symantec 1999 - 2006
Citibank March 1997 - February 1999
Skills
Art, Advertising, Wireframes, Strategy, User Experience Design, Interaction Design, Program Management, User Experience, Human Computer..., Creative Direction, User Research, Usability Testing, User Interface Design, E-commerce, Digital Strategy, User Interface, User-centered Design, Research, Leadership, Usability, B2B, Project Management, Higher Education, Marketing, Publishing, Digital Media, Staff Development, Community Outreach, Product Design, Editing, Usability Engineering, Persona, Web Design, Information Architecture, Management, Social Media, Product Development, Analysis, Qualitative Research, Human Factors, Storytelling, Ethnography, Strategic Partnerships, Research Design, Accessibility, Mobile Applications, Teaching, Web Analytics, Experience Design, Enterprise Software
Education
The Ohio State University
Ph.D., Human Factors, Industrial & Systems Engineering; minors in Gerontology and Ind. & Org. Psych
California State University, Northridge
M.A., Human Factors/Applied Experimental Psychology
UCLA
BA, Psychology
ArtCenter College of Design
University Elementary School (UES)
Kara McCain Kara McCain's Nielsen Norman Group Experience October 2009 - August 2013
Job Design Director at EGG HAUS, Inc.
Industry Internet
Experience
EGG HAUS, Inc. August 2013 - Present
Nielsen Norman Group October 2009 - August 2013
Yahoo, Inc. - Search & Social Media March 2007 - November 2009
EDS January 2006 - April 2007
Verizon May 2003 - January 2006
Pizza Hut 2002 - 2003
Self employed July 2001 - July 2002
Rare Medium April 1999 - July 2001
i.con interactive January 1998 - April 1999
Skills
Visual Design, Interaction Design, Mobile Design, Creative Direction, HTML, CSS, Public Speaking, Information Architecture, User Experience, Web Design, Mobile, E-commerce, User Interface Design, Usability, User Experience Design, Mobile Devices, Web Development, Information Design
Education
Abilene Christian University 1993 — 1997
BA, Graphic Design
EGG HAUS, Inc. August 2013 - Present
Nielsen Norman Group October 2009 - August 2013
Yahoo, Inc. - Search & Social Media March 2007 - November 2009
EDS January 2006 - April 2007
Verizon May 2003 - January 2006
Pizza Hut 2002 - 2003
Self employed July 2001 - July 2002
Rare Medium April 1999 - July 2001
i.con interactive January 1998 - April 1999
Skills
Visual Design, Interaction Design, Mobile Design, Creative Direction, HTML, CSS, Public Speaking, Information Architecture, User Experience, Web Design, Mobile, E-commerce, User Interface Design, Usability, User Experience Design, Mobile Devices, Web Development, Information Design
Education
Abilene Christian University 1993 — 1997
BA, Graphic Design
Don Norman Don Norman's Nielsen Norman Group Experience 1998 - Present
Job Director, Design Lab at University of California, San Diego
Industry Design
Experience
UC San Diego 2014 - Present
Cinder October 2012 - Present
Nielsen Norman Group 1998 - Present
IDEO December 2010 - Present
UICO, Inc. 2009 - Present
Tongji University 2013 - Present
Northwestern University 2007 - Present
University of California, San Diego 1966 - Present
IIT Institute of Design 2010 - Present
reQall 2006 - Present
Education
University of Pennsylvania 1959 — 1962
PhD, Mathematical Psychology
University of Pennsylvania 1957 — 1959
MS EE, Electrical Engineering
Massachusetts Institute of Technology 1953 — 1957
SB EE, Electrical Engineering
UC San Diego 2014 - Present
Cinder October 2012 - Present
Nielsen Norman Group 1998 - Present
IDEO December 2010 - Present
UICO, Inc. 2009 - Present
Tongji University 2013 - Present
Northwestern University 2007 - Present
University of California, San Diego 1966 - Present
IIT Institute of Design 2010 - Present
reQall 2006 - Present
Education
University of Pennsylvania 1959 — 1962
PhD, Mathematical Psychology
University of Pennsylvania 1957 — 1959
MS EE, Electrical Engineering
Massachusetts Institute of Technology 1953 — 1957
SB EE, Electrical Engineering
Jen Cardello Jen Cardello's Nielsen Norman Group Experience May 2008 - September 2014
Job Director of User Research at athenahealth
Industry Internet
Experience
athenahealth September 2014 - Present
Nielsen Norman Group May 2008 - September 2014
Site Diagnosis, LLC October 2006 - May 2008
Keynote November 2005 - September 2006
Watchfire February 2004 - November 2005
Gomez June 1998 - February 2004
TSDesign March 1996 - June 1998
Skills
User Experience, Usability Testing, Information Architecture, User-centered Design, User Research, Interaction Design, Heuristic Evaluation, User Experience Design, Usability Engineering, User Scenarios, Human Computer..., Card Sorting, Focus Groups, Task Analysis, Digital Strategy, Web Analytics, Google Analytics, Remote User Testing, Tree Testing, Product Requirement..., Benchmarking, Quantitative Research, Usability, Wireframes, Contextual Inquiry, Persona, Paper Prototyping, Heuristic Analysis, Experience Design, Site Maps, Design Strategy, Wire Framing, Web Strategy, Analytics, Iterative Design, Eye Tracking, Rapid Prototyping, E-commerce
Education
Massachusetts College of Art and Design 1991 — 1994
Bachelor of Fine Arts (B.F.A.)
University of Massachusetts, Amherst 1988 — 1990
athenahealth September 2014 - Present
Nielsen Norman Group May 2008 - September 2014
Site Diagnosis, LLC October 2006 - May 2008
Keynote November 2005 - September 2006
Watchfire February 2004 - November 2005
Gomez June 1998 - February 2004
TSDesign March 1996 - June 1998
Skills
User Experience, Usability Testing, Information Architecture, User-centered Design, User Research, Interaction Design, Heuristic Evaluation, User Experience Design, Usability Engineering, User Scenarios, Human Computer..., Card Sorting, Focus Groups, Task Analysis, Digital Strategy, Web Analytics, Google Analytics, Remote User Testing, Tree Testing, Product Requirement..., Benchmarking, Quantitative Research, Usability, Wireframes, Contextual Inquiry, Persona, Paper Prototyping, Heuristic Analysis, Experience Design, Site Maps, Design Strategy, Wire Framing, Web Strategy, Analytics, Iterative Design, Eye Tracking, Rapid Prototyping, E-commerce
Education
Massachusetts College of Art and Design 1991 — 1994
Bachelor of Fine Arts (B.F.A.)
University of Massachusetts, Amherst 1988 — 1990
Adam Taplin Adam Taplin's Nielsen Norman Group Experience December 2011 - March 2012
Job
Industry Information Technology and Services
Experience
Institute for Health Metrics and Evaluation December 2011 - June 2012
University of Washington September 2010 - June 2012
Nielsen Norman Group December 2011 - March 2012
Northwest Justice Project July 2011 - March 2012
Fodor's Travel May 2008 - June 2010
Fodor's Travel 2006 - May 2008
Sideshow Media 2004 - 2006
Skills
Information Architecture, User Experience, User Research, Editing, Taxonomy Development, Metadata, Content Management, Prototyping, Web Development, Drupal, SharePoint, Social Media, Web Project Management, HTML + CSS, Usability Testing, Taxonomy, Content Strategy, HTML, User-centered Design, Human Computer..., Mobile Design, Axure, OmniGraffle, Persona, Interaction Design, Wireframes, User Experience Design, Heuristic Evaluation, Card Sorting, Contextual Inquiry, Wire Framing, Usability Engineering, Information Design, Mobile Devices, Paper Prototyping
Education
University of Washington 2010 — 2012
MSIM, Information Management
Kenyon College 1999 — 2003
BA, Anthropology and Archaeology
Institute for Health Metrics and Evaluation December 2011 - June 2012
University of Washington September 2010 - June 2012
Nielsen Norman Group December 2011 - March 2012
Northwest Justice Project July 2011 - March 2012
Fodor's Travel May 2008 - June 2010
Fodor's Travel 2006 - May 2008
Sideshow Media 2004 - 2006
Skills
Information Architecture, User Experience, User Research, Editing, Taxonomy Development, Metadata, Content Management, Prototyping, Web Development, Drupal, SharePoint, Social Media, Web Project Management, HTML + CSS, Usability Testing, Taxonomy, Content Strategy, HTML, User-centered Design, Human Computer..., Mobile Design, Axure, OmniGraffle, Persona, Interaction Design, Wireframes, User Experience Design, Heuristic Evaluation, Card Sorting, Contextual Inquiry, Wire Framing, Usability Engineering, Information Design, Mobile Devices, Paper Prototyping
Education
University of Washington 2010 — 2012
MSIM, Information Management
Kenyon College 1999 — 2003
BA, Anthropology and Archaeology
Rebecca Mayeaux Rebecca Mayeaux's Nielsen Norman Group Experience September 2000 - November 2000
Job Lead User Experience Consultant with Aquilent
Industry Research
Experience
Aquilent November 2010 - Present
Kaplan Virtual Education January 2009 - August 2010
Vovici Corp. January 2008 - October 2008
WebSurveyor Corporation / Vovici Corporation May 2005 - October 2008
Vovici Corporation May 2007 - January 2008
WebSurveyor Corporation 2005 - 2007
K12, Inc January 2001 - January 2005
K12 January 2001 - 2005
Nielsen Norman Group September 2000 - November 2000
Nielsen Norman Group August 2000 - November 2000
Skills
Usability Testing, Survey Design, Content Writing, Online User Experience..., Information Architecture, Market Research, Content Development, Heuristic Evaluation, User Interface Design, User Research, Usability, User Interface, Web Design, User-centered Design, Qualitative Research, Focus Groups, User Experience, Usability Engineering, Card Sorting, Task Analysis, Contextual Inquiry, Persona, Human Computer..., E-commerce, User Scenarios, Wire Framing, Information Design, Wireframes, Interaction Design, User Experience Design, Paper Prototyping, Accessibility, Experience Design, Mobile Design, Human Factors, Web Strategy
Education
The George Washington University 2004 — 2006
Graduate Certificate, Survey Design & Data Analysis
State University of New York College at Oswego 1985 — 1989
Bachelor's degree, Psychology
Aquilent November 2010 - Present
Kaplan Virtual Education January 2009 - August 2010
Vovici Corp. January 2008 - October 2008
WebSurveyor Corporation / Vovici Corporation May 2005 - October 2008
Vovici Corporation May 2007 - January 2008
WebSurveyor Corporation 2005 - 2007
K12, Inc January 2001 - January 2005
K12 January 2001 - 2005
Nielsen Norman Group September 2000 - November 2000
Nielsen Norman Group August 2000 - November 2000
Skills
Usability Testing, Survey Design, Content Writing, Online User Experience..., Information Architecture, Market Research, Content Development, Heuristic Evaluation, User Interface Design, User Research, Usability, User Interface, Web Design, User-centered Design, Qualitative Research, Focus Groups, User Experience, Usability Engineering, Card Sorting, Task Analysis, Contextual Inquiry, Persona, Human Computer..., E-commerce, User Scenarios, Wire Framing, Information Design, Wireframes, Interaction Design, User Experience Design, Paper Prototyping, Accessibility, Experience Design, Mobile Design, Human Factors, Web Strategy
Education
The George Washington University 2004 — 2006
Graduate Certificate, Survey Design & Data Analysis
State University of New York College at Oswego 1985 — 1989
Bachelor's degree, Psychology
Hoa Loranger Hoa Loranger's Nielsen Norman Group Experience 2008 - Present
Job Director at Nielsen Norman Group
Industry Internet
Aurora Bedford Aurora Bedford's Nielsen Norman Group Experience June 2013 - Present
Job User Experience Specialist at Nielsen Norman Group
Industry Internet
Experience
Nielsen Norman Group June 2013 - Present
Web Advanced October 2012 - June 2013
Web Advanced May 2010 - October 2012
Branch Interactive November 2009 - August 2010
Halcyon Design June 2008 - April 2009
Education
University of California, Irvine 2005 — 2009
Bachelor of Science (BS)
Nielsen Norman Group June 2013 - Present
Web Advanced October 2012 - June 2013
Web Advanced May 2010 - October 2012
Branch Interactive November 2009 - August 2010
Halcyon Design June 2008 - April 2009
Education
University of California, Irvine 2005 — 2009
Bachelor of Science (BS)
David Philp David Philp's Nielsen Norman Group Experience 2003 - 2004
Job Digital Marketing Manager at Amy's Kitchen
Industry Marketing and Advertising
Experience
Amy's Kitchen January 2013 - Present
Bare Escentuals August 2010 - January 2013
Yes To Inc February 2010 - August 2010
iCrossing, Inc. September 2006 - February 2010
Nokia April 2005 - August 2006
Bainbridge 2004 - 2004
Nielsen Norman Group 2003 - 2004
Skills
Digital Marketing, Digital Strategy, Mobile Marketing, SEM, SEO, Display Advertising, Social Media Marketing, Direct Response, Web Marketing Strategy, Affiliate Marketing, Landing Page..., Social Media, Facebook Marketing, Google Analytics, Google Adwords, Google Webmaster Tools, MSN AdCenter, Mobile Technology, Mobile Advertising, Coremetrics Analytics, Direct Marketing, ROI Optimization, Banner Ads, Twitter, Web Analytics, Web Content
Education
University of California, San Diego 1997 — 2003
Cognitive Science
Amy's Kitchen January 2013 - Present
Bare Escentuals August 2010 - January 2013
Yes To Inc February 2010 - August 2010
iCrossing, Inc. September 2006 - February 2010
Nokia April 2005 - August 2006
Bainbridge 2004 - 2004
Nielsen Norman Group 2003 - 2004
Skills
Digital Marketing, Digital Strategy, Mobile Marketing, SEM, SEO, Display Advertising, Social Media Marketing, Direct Response, Web Marketing Strategy, Affiliate Marketing, Landing Page..., Social Media, Facebook Marketing, Google Analytics, Google Adwords, Google Webmaster Tools, MSN AdCenter, Mobile Technology, Mobile Advertising, Coremetrics Analytics, Direct Marketing, ROI Optimization, Banner Ads, Twitter, Web Analytics, Web Content
Education
University of California, San Diego 1997 — 2003
Cognitive Science
Jessica Colman's Nielsen Norman Group Experience July 2007 - December 2008
Job Senior Consultant at Ferrazzi Greenlight
Industry Management Consulting
Experience
Ferrazzi Greenlight August 2014 - Present
Mercer August 2011 - August 2014
Nielsen Norman Group July 2007 - December 2008
Skills
Appreciative Inquiry, Wellbeing, Leadership Development, Organizational..., Executive Coaching, Employee Engagement, Coaching, Organizational..., Public Speaking, Personal Development, Psychology, Career Development, Organizational Culture, Research, Performance Management, Leadership, HR Consulting, Organizational Design, Culture Change, Workshop Facilitation, Executive Development, 360 Feedback, Human Resources
Education
University of Pennsylvania
M.A.P.P.
University of California, San Diego
B.A.
Ferrazzi Greenlight August 2014 - Present
Mercer August 2011 - August 2014
Nielsen Norman Group July 2007 - December 2008
Skills
Appreciative Inquiry, Wellbeing, Leadership Development, Organizational..., Executive Coaching, Employee Engagement, Coaching, Organizational..., Public Speaking, Personal Development, Psychology, Career Development, Organizational Culture, Research, Performance Management, Leadership, HR Consulting, Organizational Design, Culture Change, Workshop Facilitation, Executive Development, 360 Feedback, Human Resources
Education
University of Pennsylvania
M.A.P.P.
University of California, San Diego
B.A.
Katie W. Sherwin Katie W. Sherwin's Nielsen Norman Group Experience June 2013 - Present
Job User Experience Specialist at Nielsen Norman Group
Industry Online Media
Experience
Nielsen Norman Group June 2013 - Present
Universidad Técnica Federico Santa María March 2007 - March 2013
SymTrend, Inc. June 2006 - August 2006
Ithaca City School District February 2006 - May 2006
El Mercurio de Valparaíso March 2005 - July 2005
Education
Pontificia Universidad Católica de Chile 2012 — 2012
Graduate Certificate, Development and Management of Digital Content, Graduated first in class
Ithaca College 2002 — 2006
Bachelor of Science (BS), Organizational Communication Learning & Design, summa cum laude
Universidad de Playa Ancha de Ciencias de la Educación
Nielsen Norman Group June 2013 - Present
Universidad Técnica Federico Santa María March 2007 - March 2013
SymTrend, Inc. June 2006 - August 2006
Ithaca City School District February 2006 - May 2006
El Mercurio de Valparaíso March 2005 - July 2005
Education
Pontificia Universidad Católica de Chile 2012 — 2012
Graduate Certificate, Development and Management of Digital Content, Graduated first in class
Ithaca College 2002 — 2006
Bachelor of Science (BS), Organizational Communication Learning & Design, summa cum laude
Universidad de Playa Ancha de Ciencias de la Educación
Kate Meyer's Nielsen Norman Group Experience April 2015 - Present
Job User Experience Specialist at Nielsen Norman Group
Industry Information Technology and Services
Experience
Nielsen Norman Group April 2015 - Present
Viget February 2015 - April 2015
IBM June 2013 - February 2015
IBM January 2012 - June 2013
IBM May 2011 - January 2012
Skills
User Interface Design, User Experience, HTML, CSS, JavaScript, Information Architecture, Wireframes, XHTML, XML, Web Development, Web Applications, Web Content Management, User Research, Usability Testing, Editing, Adobe Creative Suite, Microsoft Office, PHP, Requirements Analysis, Information Systems, Data Analysis, Web 2.0, Agile Methodologies, User-centered Design, Responsive Web Design, Social Business, Content Management, Oxygen XML Editor, SQL, Card Sorting, Windows, Persona
Education
University of North Carolina at Chapel Hill 2013 — 2015
Master of Science (MS), Information Science/Studies
University of North Carolina at Chapel Hill 2009 — 2013
Bachelor of Science, Information Science, 3.9/4.0
Nielsen Norman Group April 2015 - Present
Viget February 2015 - April 2015
IBM June 2013 - February 2015
IBM January 2012 - June 2013
IBM May 2011 - January 2012
Skills
User Interface Design, User Experience, HTML, CSS, JavaScript, Information Architecture, Wireframes, XHTML, XML, Web Development, Web Applications, Web Content Management, User Research, Usability Testing, Editing, Adobe Creative Suite, Microsoft Office, PHP, Requirements Analysis, Information Systems, Data Analysis, Web 2.0, Agile Methodologies, User-centered Design, Responsive Web Design, Social Business, Content Management, Oxygen XML Editor, SQL, Card Sorting, Windows, Persona
Education
University of North Carolina at Chapel Hill 2013 — 2015
Master of Science (MS), Information Science/Studies
University of North Carolina at Chapel Hill 2009 — 2013
Bachelor of Science, Information Science, 3.9/4.0
Linda Sok Linda Sok's Nielsen Norman Group Experience March 2008 - September 2008
Job Masters of Public Administration at the Maxwell School of Citizenship and Public Affairs
Industry Government Administration
Experience
Syracuse University Aging Studies Institute August 2014 - May 2015
Orange County Registrar of Voters April 2014 - June 2014
The Cambodian Family July 2009 - October 2013
Doyle Elementary October 2008 - December 2008
Nielsen Norman Group March 2008 - September 2008
Pacific Science & Engineering February 2008 - June 2008
UCSD Catering February 2007 - December 2007
Thurgood Marshall Activity Center, UCSD February 2007 - June 2007
Southern California Edison October 2004 - July 2005
The Cambodian Family June 2003 - June 2004
Skills
Capacity Building, User Experience, Usability Testing, User-centered Design, Usability, Research, Interaction Design, Human Computer..., Ethnography, Wireframes, Public Speaking, Community Outreach, WordPress, Data Analysis, Event Planning, Workshop Facilitation, Volunteer Recruiting, Organizational..., GIMP, Outstanding..., Social Networking Sites, Survey Design, User Interface Design, Focus Groups, Community Organizing, Google Apps, Human Resources, Sponsorship Relations, Communication, Team Building, Lesson Planning, Program Facilitation, Blogging, User Research, Nonprofits, Leadership Development, Contextual Inquiry, Social Networking, Facebook, Newsletters
Education
Syracuse University - Maxwell School 2014 — 2015
Master's Degree, Public Administration
University of California, San Diego 2005 — 2010
B.S., Cognitive Science: Human Computer Interaction
Syracuse University Aging Studies Institute August 2014 - May 2015
Orange County Registrar of Voters April 2014 - June 2014
The Cambodian Family July 2009 - October 2013
Doyle Elementary October 2008 - December 2008
Nielsen Norman Group March 2008 - September 2008
Pacific Science & Engineering February 2008 - June 2008
UCSD Catering February 2007 - December 2007
Thurgood Marshall Activity Center, UCSD February 2007 - June 2007
Southern California Edison October 2004 - July 2005
The Cambodian Family June 2003 - June 2004
Skills
Capacity Building, User Experience, Usability Testing, User-centered Design, Usability, Research, Interaction Design, Human Computer..., Ethnography, Wireframes, Public Speaking, Community Outreach, WordPress, Data Analysis, Event Planning, Workshop Facilitation, Volunteer Recruiting, Organizational..., GIMP, Outstanding..., Social Networking Sites, Survey Design, User Interface Design, Focus Groups, Community Organizing, Google Apps, Human Resources, Sponsorship Relations, Communication, Team Building, Lesson Planning, Program Facilitation, Blogging, User Research, Nonprofits, Leadership Development, Contextual Inquiry, Social Networking, Facebook, Newsletters
Education
Syracuse University - Maxwell School 2014 — 2015
Master's Degree, Public Administration
University of California, San Diego 2005 — 2010
B.S., Cognitive Science: Human Computer Interaction
Kim Flaherty Kim Flaherty's Nielsen Norman Group Experience June 2015 - Present
Job User Experience Specialist at Nielsen Norman Group
Industry Computer Software
Experience
Nielsen Norman Group June 2015 - Present
LittleHoots April 2013 - Present
Berkley Technology Services January 2014 - May 2015
Independent February 2012 - May 2015
VML April 2012 - January 2014
Principal Financial Group May 2005 - April 2012
Skills
User Experience, JavaScript, XML, Java, SQL, Usability Testing, Subversion, Wireframes, XHTML, Visio, Spring, CSS, SDLC, Agile Methodologies, HTML, Web Development, Requirements Analysis, Business Analysis, Maven, Building Relationships, User Experience Design
Education
Iowa State University 2009 — 2011
MS, Human Computer Interaction
Central College 2002 — 2006
BA, Computer Science
Nielsen Norman Group June 2015 - Present
LittleHoots April 2013 - Present
Berkley Technology Services January 2014 - May 2015
Independent February 2012 - May 2015
VML April 2012 - January 2014
Principal Financial Group May 2005 - April 2012
Skills
User Experience, JavaScript, XML, Java, SQL, Usability Testing, Subversion, Wireframes, XHTML, Visio, Spring, CSS, SDLC, Agile Methodologies, HTML, Web Development, Requirements Analysis, Business Analysis, Maven, Building Relationships, User Experience Design
Education
Iowa State University 2009 — 2011
MS, Human Computer Interaction
Central College 2002 — 2006
BA, Computer Science
Brenda Brozinick Brenda Brozinick's Nielsen Norman Group Experience September 1999 - May 2006
Job Bookkeeper
Industry Accounting
Experience
Brenda Brozinick Bookkeeping Services August 2003 - Present
Nielsen Norman Group September 1999 - May 2006
Richard Maier, C.P.A. (formerly Office & Business Solutions) January 2000 - June 2000
Dalton & Lagorio, CPA's May 1994 - September 1999
John Roster, Attorney at Law November 1979 - September 1993
Skills
QuickBooks, Microsoft Office, Microsoft Excel, Microsoft Word, Lacerte, Timeslip, Datawrite, Invoicing, Financial Statements, Small Business, Accounts Payable, Tax
Education
San Joaquin Delta College 1976 — 1977
Accounting and Business/Management
Brenda Brozinick Bookkeeping Services August 2003 - Present
Nielsen Norman Group September 1999 - May 2006
Richard Maier, C.P.A. (formerly Office & Business Solutions) January 2000 - June 2000
Dalton & Lagorio, CPA's May 1994 - September 1999
John Roster, Attorney at Law November 1979 - September 1993
Skills
QuickBooks, Microsoft Office, Microsoft Excel, Microsoft Word, Lacerte, Timeslip, Datawrite, Invoicing, Financial Statements, Small Business, Accounts Payable, Tax
Education
San Joaquin Delta College 1976 — 1977
Accounting and Business/Management
Shih-Hsuan (Sharon) Chou Shih-Hsuan (Sharon) Chou's Nielsen Norman Group Experience May 2013 - August 2013
Job User Researcher at Citrix
Industry Information Technology and Services
Experience
Citrix July 2014 - Present
ForeSee October 2013 - April 2014
Nielsen Norman Group May 2013 - August 2013
Peace Corps March 2013 - March 2013
Institute for Information Industry May 2011 - July 2012
National Taiwan University February 2011 - June 2011
Skills
HTML, Java, Usability Testing, CSS, C++, Photoshop, JavaScript, Python, Human Computer..., Research, Microsoft Office, Interaction Design, Teaching, User-centered Design, Android, Heuristic Evaluation, Contextual Inquiry, Computer Science, Axure, User Experience, User Interface Design, Information Architecture, User Research, Usability, User Experience Design, User Interface, Paper Prototyping
Education
University of Michigan 2012 — 2014
Master's degree, Human Computer Interaction
National Taiwan University 2007 — 2012
Bachelor of Arts (BA), Library and Information Science
National Taiwan University 2007 — 2012
Bachelor of Science (B.S.), Bio-industry Communication and Development
Citrix July 2014 - Present
ForeSee October 2013 - April 2014
Nielsen Norman Group May 2013 - August 2013
Peace Corps March 2013 - March 2013
Institute for Information Industry May 2011 - July 2012
National Taiwan University February 2011 - June 2011
Skills
HTML, Java, Usability Testing, CSS, C++, Photoshop, JavaScript, Python, Human Computer..., Research, Microsoft Office, Interaction Design, Teaching, User-centered Design, Android, Heuristic Evaluation, Contextual Inquiry, Computer Science, Axure, User Experience, User Interface Design, Information Architecture, User Research, Usability, User Experience Design, User Interface, Paper Prototyping
Education
University of Michigan 2012 — 2014
Master's degree, Human Computer Interaction
National Taiwan University 2007 — 2012
Bachelor of Arts (BA), Library and Information Science
National Taiwan University 2007 — 2012
Bachelor of Science (B.S.), Bio-industry Communication and Development
Amy Schade Amy Schade's Nielsen Norman Group Experience May 2001 - Present
Job User Experience Director at Nielsen Norman Group
Industry Internet
Experience
Nielsen Norman Group May 2001 - Present
arc e-consultancy June 2000 - January 2001
Lighthouse International March 1999 - May 1999
Skills
Heuristic Evaluation, Paper Prototyping, User Experience, Field Studies, Usability Testing, Intranet, E-commerce, Qualitative Research, Contextual Inquiry, Newsletters, Card Sorting, User-centered Design, Testing, User Scenarios, Heuristic Analysis, Human-computer..., Eye Tracking, Quantitative Research, Mobile Design, Accessibility, Information Architecture, Usability Engineering, Site Maps, Human Computer..., User Research, Usability, Task Analysis, Mobile Devices, User Experience Design, Interaction Design, User Interface
Education
New York University 1998 — 2000
Masters of Professional Studies, Interactive Telecommunications
University of Pennsylvania 1994 — 1998
Bachelors of Arts, Communications, English minor
Nielsen Norman Group May 2001 - Present
arc e-consultancy June 2000 - January 2001
Lighthouse International March 1999 - May 1999
Skills
Heuristic Evaluation, Paper Prototyping, User Experience, Field Studies, Usability Testing, Intranet, E-commerce, Qualitative Research, Contextual Inquiry, Newsletters, Card Sorting, User-centered Design, Testing, User Scenarios, Heuristic Analysis, Human-computer..., Eye Tracking, Quantitative Research, Mobile Design, Accessibility, Information Architecture, Usability Engineering, Site Maps, Human Computer..., User Research, Usability, Task Analysis, Mobile Devices, User Experience Design, Interaction Design, User Interface
Education
New York University 1998 — 2000
Masters of Professional Studies, Interactive Telecommunications
University of Pennsylvania 1994 — 1998
Bachelors of Arts, Communications, English minor
Susan Pernice's Nielsen Norman Group Experience August 2004 - Present
Job Global Customer Care Manager, Nielsen Norman Group
Industry Design
Experience
Nielsen Norman Group August 2004 - Present
B.A.A. Boston Marathon October 1988 - November 2014
New York Road Runners / NYC Marathon May 1992 - November 2013
IBS America 2002 - 2004
TradeAccess (start-up) 2000 - 2002
Invention Machine Corporation (start-up) 1998 - 2000
Lotus Development Corporation November 1990 - December 1998
Skills
Management, Event Management, Fundraising, Marketing, Program Management, Social Networking, Volunteer Management, Human Resources, Social Media, Product Management, Start-ups, Coaching, Leadership, Psychology, Hiking, Community Service, Team Building, Recruiting, Training, Strategic Planning, Public Speaking, Strategic Partnerships, Consulting, Strategy
Education
Emmanuel College 1978 — 1983
Bachelor's Degree, Psychology and Education
Nielsen Norman Group August 2004 - Present
B.A.A. Boston Marathon October 1988 - November 2014
New York Road Runners / NYC Marathon May 1992 - November 2013
IBS America 2002 - 2004
TradeAccess (start-up) 2000 - 2002
Invention Machine Corporation (start-up) 1998 - 2000
Lotus Development Corporation November 1990 - December 1998
Skills
Management, Event Management, Fundraising, Marketing, Program Management, Social Networking, Volunteer Management, Human Resources, Social Media, Product Management, Start-ups, Coaching, Leadership, Psychology, Hiking, Community Service, Team Building, Recruiting, Training, Strategic Planning, Public Speaking, Strategic Partnerships, Consulting, Strategy
Education
Emmanuel College 1978 — 1983
Bachelor's Degree, Psychology and Education
Chris Nodder Chris Nodder's Nielsen Norman Group Experience January 2005 - January 2010
Job Respected user experience consultant working with lean startups, agile teams and enterprises.
Industry Computer Software
Experience
Chris Nodder Consulting LLC January 2010 - Present
lynda.com December 2012 - Present
Nielsen Norman Group January 2005 - January 2010
Microsoft 1997 - 2005
National Westminster Bank 1991 - 1997
Skills
User Interface, Agile, Coaching, Heuristic Evaluation, Wire Framing, User Scenarios, Paper Prototyping, Participatory Design, Card Sorting, User Interface Design, Usability Engineering, Usability Testing, Personas, Human-computer..., Eye Tracking, Contextual Design, Iterative Design, Contextual Inquiry, Human Computer..., Persona, Agile Methodologies, User Experience, Usability, Interaction Design, Task Analysis
Education
London Metropolitan University 1995 — 1997
MS, User Interface Design
University of East London 1989 — 1991
BS, Psychology
Chris Nodder Consulting LLC January 2010 - Present
lynda.com December 2012 - Present
Nielsen Norman Group January 2005 - January 2010
Microsoft 1997 - 2005
National Westminster Bank 1991 - 1997
Skills
User Interface, Agile, Coaching, Heuristic Evaluation, Wire Framing, User Scenarios, Paper Prototyping, Participatory Design, Card Sorting, User Interface Design, Usability Engineering, Usability Testing, Personas, Human-computer..., Eye Tracking, Contextual Design, Iterative Design, Contextual Inquiry, Human Computer..., Persona, Agile Methodologies, User Experience, Usability, Interaction Design, Task Analysis
Education
London Metropolitan University 1995 — 1997
MS, User Interface Design
University of East London 1989 — 1991
BS, Psychology
Kara Pernice Kara Pernice's Nielsen Norman Group Experience September 2000 - Present
Job Managing Director at Nielsen Norman Group
Industry Design
Experience
Nielsen Norman Group September 2000 - Present
Usability Professionals Association 1996 - 2001
IBM 1997 - 2000
Interleaf 1995 - 1996
Lotus Development July 1991 - September 1995
Skills
User Experience, User Interface Design, Usability, User-centered Design, User Interface, Usability Testing, Usability Engineering, Accessibility, Web Design, Information Architecture, Intranet, Interaction Design, Human Computer..., Service Design, Heuristic Evaluation, Digital Strategy, Ethnography, Persona, Design Strategy, Focus Groups, Prototype, Eye Tracking, Experience Design, Wireframes, User Research, Usability Design, Paper Prototyping, Teaching, User Scenarios, Content Strategy, Mobile Devices, Application Design, Field Studies, Product Design, Writing For The Web, Web Standards, Card Sorting, Prototyping, Contextual Inquiry, Personas, Extranet, Human-computer..., Task Analysis, Iterative Design, Heuristic Analysis, Public Speaking, Teaching Adults, Section 508, Site Maps, Training
Education
Simmons College 1987 — 1991
BA, Communications, PR
Archbishop Williams
Archbishop Williams
D'Amore-McKim School of Business at Northeastern University
MBA, Marketing, International
Nielsen Norman Group September 2000 - Present
Usability Professionals Association 1996 - 2001
IBM 1997 - 2000
Interleaf 1995 - 1996
Lotus Development July 1991 - September 1995
Skills
User Experience, User Interface Design, Usability, User-centered Design, User Interface, Usability Testing, Usability Engineering, Accessibility, Web Design, Information Architecture, Intranet, Interaction Design, Human Computer..., Service Design, Heuristic Evaluation, Digital Strategy, Ethnography, Persona, Design Strategy, Focus Groups, Prototype, Eye Tracking, Experience Design, Wireframes, User Research, Usability Design, Paper Prototyping, Teaching, User Scenarios, Content Strategy, Mobile Devices, Application Design, Field Studies, Product Design, Writing For The Web, Web Standards, Card Sorting, Prototyping, Contextual Inquiry, Personas, Extranet, Human-computer..., Task Analysis, Iterative Design, Heuristic Analysis, Public Speaking, Teaching Adults, Section 508, Site Maps, Training
Education
Simmons College 1987 — 1991
BA, Communications, PR
Archbishop Williams
Archbishop Williams
D'Amore-McKim School of Business at Northeastern University
MBA, Marketing, International
Janelle Estes's Nielsen Norman Group Experience April 2008 - August 2014
Job Director of Research Strategy at UserTesting
Industry Information Technology and Services
Experience
UserTesting August 2014 - Present
Nielsen Norman Group April 2008 - August 2014
Chordiant Software, Inc. August 2007 - April 2008
PixelMEDIA, Inc. April 2006 - July 2007
Forrester Research, Inc. June 2004 - April 2006
Skills
Usability Testing, User Experience, User Research Strategy, User Research, Usability, Contextual Inquiry, Card Sorting, Heuristic Evaluation, Information Architecture, Usability Engineering, User Interface Design, Human Computer..., Interaction Design, User-centered Design, User Experience Design, Persona, User Scenarios, Task Analysis
Education
Bentley University
M.S.
Bentley University
B.S.
UserTesting August 2014 - Present
Nielsen Norman Group April 2008 - August 2014
Chordiant Software, Inc. August 2007 - April 2008
PixelMEDIA, Inc. April 2006 - July 2007
Forrester Research, Inc. June 2004 - April 2006
Skills
Usability Testing, User Experience, User Research Strategy, User Research, Usability, Contextual Inquiry, Card Sorting, Heuristic Evaluation, Information Architecture, Usability Engineering, User Interface Design, Human Computer..., Interaction Design, User-centered Design, User Experience Design, Persona, User Scenarios, Task Analysis
Education
Bentley University
M.S.
Bentley University
B.S.