Experience
Roche Molecular Systems  January 2014 - Present
Tria Beauty  April 2010 - December 2013
Perquest, Inc.   January 2008 - April 2010
Audatex, a Solera Company  2007 - January 2008
NORCAL Mutual Insurance Company   2006 - 2006
Lockton Insurance Brokers  2001 - 2006
Ernst & Young  1999 - 2001
Disney Consumer Products  1995 - 1999

Skills
People Strategies, Talent Acquisition, Employee Relations, Performance Management, Research, Analysis, Management, Recruiting, Onboarding, Human Resources, Benefits Administration, HRIS, Sourcing, Strategy, Payroll, Personnel Management, Employee Benefits, Temporary Placement, Talent Management, Deferred Compensation, Workforce Planning, Internet Recruiting, College Recruiting, Leadership, Applicant Tracking..., Technical Recruiting, Succession Planning, Benefits Negotiation

Education
SHRM (Society of Human Resources Management)   2008 — 2011
PHR

Fashion Institute of Design & Merchandising   1993 — 1994
Professional Designation

University of California, Riverside   1988 — 1992
BA

Experience
NORCAL Mutual Insurance Company   September 2014 - Present
National Western Life Insurance Company  July 1997 - September 2014

Education
The University of Texas School of Law   1995 — 1998
JD

Clemson University   1991 — 1993
BA, Psychology

Furman University   1990 — 1991

Experience
"Time Travel" Information Technology Consultancy   April 2013 - Present
NORCAL Mutual Insurance Company   2001 - 2013
Warner Bros. Studios  1997 - 2001
American Express  1972 - 1996

Skills
Insurance, Liability, Claim, Administrator, Educator, Manager

Education
California State University-Northridge
"Master of Arts (M.A.) in Education, Educational Psychology, Counseling and Guidance", - Psychology, Counseling Psychology, Educational Psychology, Child Development

California State University-Northridge
"Bachelor of Arts (B.A.) in Psychology"

Glendale Community College
"Computer Proficiency Certificate"

Goethe Institute, Rothenburg o.d. Tauber, Germany
"Germanistik Degree, German Language and Culture"

Experience
CSAA Insurance Group  December 2014 - Present
JEI Real Estate   October 2006 - Present
Allstate Insurance  October 2013 - November 2014
Plaza Loans  October 2012 - August 2013
Heald College  March 2011 - October 2012
Norcal Mutual Insurance Company   November 2007 - June 2010
Clarion Mortgage Capital, Inc.   April 2003 - March 2009
MIServices.cc   February 2003 - December 2006
Long Beach Mortgage/WAMU   March 2003 - May 2004
Fidelity National Title  June 2001 - April 2002

Skills
Contract Negotiation, Customer Experience, Risk Analysis, Underwriting, Credit, Loans, Mortgage, Mortgage Lending, Insurance, Real Estate, Customer Service, Customer Relations, Risk Management, Strategic Planning, New Business Development, Sales Management, Problem Solving, Marketing Strategy, Excel, Analysis, Process Improvement, PowerPoint, Microsoft Office, Retail, Team Building, Operations Management, Funding, FHA, Budgeting, Account Management, Public Speaking, Mortgage Banking, Residential Mortgages, Marketing Event Planning, Event Planning, Fundraising, Educational Leadership, Student Counseling, Student Affairs, Student Leadership, Student Recruiting, Microsoft Excel, Residential Homes, Loan Origination, Marketing, Sales, Budgets, Training, Finance, Refinance

Education
Concord Law School - Kaplan University   2009 — 2009
Law

University of Phoenix   2007 — 2008
Master of Business Administration (M.B.A.), Business Administration, Management and Operations

University of Phoenix   2000 — 2003
Bachelor of Science (B.S.), Business Management

Heald Schools of Business   1996 — 1998
Associate of Arts and Sciences (AAS), Legal Office Administration

Experience
NORCAL Mutual Insurance Company   April 2014 - Present
NORCAL Mutual Insurance Company   June 2012 - April 2014
NORCAL Mutual Insurance Company   August 2009 - April 2014
NORCAL Mutual Insurance Company   April 2001 - August 2009

Skills
Insurance, Microsoft Office, Risk Management, Healthcare, Strategic Planning, Customer Service, Outlook, Leadership, Employee Relations, Public Speaking, PowerPoint, Analysis, Team Building, Performance Management, Change Management, Project Management, Microsoft Excel, Negotiation, Information Technology

Education
California State University-East Bay   1990 — 1995
BA, Psychology

Experience
Pacific Gas and Electric Company  July 2013 - Present
Williams-Sonoma, Inc.   March 2013 - April 2013
Wells Fargo Bank  March 2010 - August 2012
Cisco Systems, Inc.   January 2009 - April 2009
Delta Dental  February 2007 - August 2008
NORCAL Mutual Insurance Company   May 2006 - December 2006
Majestic Insurance Co. (Worker's Compensation)   August 2005 - March 2006
Kaiser Permanente IT  February 2005 - May 2005
PMI Mortgage Insurance Co.  September 2004 - February 2005
Lawrence Berkeley National Laboratory  May 2004 - June 2004

Skills
Visio, Business Requirements, SharePoint, SQL, Data Warehousing, Requirements Gathering, Integration, Vendor Management, ERP, Databases, Access, Software Documentation, CRM, User Acceptance Testing, Analysis

Education
Sonoma State University   1981 — 1984
BA, Finance

Experience
Keck Medicine of USC  August 2015 - Present
Southern California Association of Healthcare Risk Management- SCAHRM   May 2015 - Present
American Society for Healthcare Risk Management (ASHRM)   November 2014 - Present
West Coast University  December 2014 - Present
United States University  September 2011 - Present
Southern New Hampshire University  October 2014 - Present
Ohio University  July 2013 - Present
NORCAL Mutual Insurance Company   July 2007 - August 2015
University of West Los Angeles  September 2012 - June 2014
ASHRM  January 2012 - 2014

Skills
Stage Management, Theatre Director, Risk Management, Public Speaking, Healthcare, Healthcare Management, Hospitals, Teaching, Accreditation, Microsoft Office, HIPAA, Non-profits, Policy, Leadership, PowerPoint, Patient Safety, Medicare, Nonprofits, Training, Healthcare Consulting, Clinical Research, Management, Healthcare Information..., Health Policy

Education
Nova Southeastern University   2011 — 2014
Doctor of Health Science, Health Sciences

Yale University School of Drama   2010 — 2010
Certificate, Directing, Stage Management, Dramaturgy

Nova Southeastern University—Shepard Broad Law Center   2002 — 2004
Masters in Health Law, Health Law

Florida International University   1991 — 1995
BA, Psychology

Experience
Wells Fargo Insurance Services  January 2014 - Present
Aon Risk Solutions  2007 - December 2013
Keenan and Associates  2003 - 2008
NORCAL Mutual Insurance Company   1996 - 2003

Skills
Underwriting, Management, Risk Management, Insurance, Financial Risk, Brokers, Mergers & Acquisitions, Financial Analysis, Professional Liability, Reinsurance, Liability, Property & Casualty..., Enterprise Risk..., Commercial Insurance, Strategic Planning, General Insurance, D&O, Claims Management, Legal Liability, Workers Compensation, Disability Insurance, Claim, Due Diligence, Casualty, Commercial Lines, Risk Assessment, Executive Management, Finance, Employee Benefits, Business Analysis, Health Insurance, Long-term Care, Captives

Education
Pepperdine University   1986 — 1989
MBA

University of California, Los Angeles   1984 — 1986
Finance

Alaska Aviation Accademy   1980 — 1983
ATR, Aviation / Flight Training

Washington State University
BS, Business and Engineering

Experience
Jack in the Box  September 2014 - Present
Allied Waste/Volt Staffing   November 2012 - January 2013
Macy's  July 2012 - November 2012
Treasure Island Job Corp   June 2011 - July 2012
The Resource Corner/Shorenstein Realty   January 2008 - April 2008
Ascot Staffing/City of San Leandro   September 2006 - May 2007
East Bay Municipal Utilities District   October 2003 - October 2005
ValueStar   September 2000 - August 2003
NORCAL Mutual Insurance Company   June 1999 - September 2000
California State Auto Association  November 1997 - April 1998

Skills
Access, Microsoft Word, Microsoft Excel, Adobe Acrobat, PowerPoint, Online Research, 10 Key, Typing, Dictaphone, Data Entry, Data Warehousing

Education
Laney College   2008 — 2012
Associate of Arts (A.A.), Political Science and Government

Sequoia Adult School   1997 — 1997
GED, General Education

Experience
Managing Moves & More   March 2011 - May 2013
Alain Pinel Realtors  August 2008 - May 2010
Coldwell Banker  September 2004 - July 2008
NORCAL Mutual Insurance Company   January 1991 - August 1993
Oracle  December 1986 - December 1990
Palo Alto Weekly  August 1986 - December 1986
Women's Sports and Fitness Magazine   February 1986 - August 1986

Skills
Negotiation, Marketing, Organization, Leadership, Contract Negotiation, Editing, Writing, Advertising, Website Development, Process Improvement, Business Development, Coordination, New Business Development, Operations Management, Hiring Employees, Problem Solving, Management, Real Estate Transactions, Photography, Sales, Coaching, Tutoring, Entrepreneurship, Strategic Partnerships, Online Marketing

Education
Stanford University   1982 — 1986
Bachelor of Arts (B.A.), English

Santa Cruz High School   1978 — 1982

Experience
NORCAL Mutual Insurance Company   April 2013 - Present
Medicus Insurance Company  July 2008 - April 2013
Medicus Insurance Company  April 2007 - July 2008
TCU Press  August 2005 - December 2005

Skills
Underwriting, Insurance, Liability, Customer Service, Editing, Professional Liability, Healthcare, Microsoft Office, Legal Liability, Property & Casualty..., Medical Malpractice, Casualty, Excess, Commercial Insurance

Education
Texas Christian University   2002 — 2006
Bachelor's Degree, English Language and Literature, General, 3.58

Experience
NORCAL Mutual Insurance Company   July 2015 - Present
Randstad Technologies US  October 2009 - July 2015

Skills
Mathematical Analysis, Microsoft Office, Troubleshooting, Windows XP, Help Desk Support, Active Directory, Windows 7, Technical Support, BMC Remedy, SharePoint, Software Documentation, Citrix, Windows Server, Computer Hardware, Critical Thinking

Education
Shippensburg University of Pennsylvania   2010 — 2013
Bachelor of Science (B.S.), Mathematics and Computer Science

Waynesburg College   2007 — 2009
Bachelor of Science (B.S.), Mathematics and Computer Science

Experience
NORCAL Mutual Insurance Company   December 2010 - Present
68pt.   January 2000 - Present
Expert Communications Inc  April 2004 - October 2010
Shimako-Domingeuz   April 2001 - January 2004
San Francisco Examiner  2001 - 2002
HotWired  1997 - 1998

Skills
Print Production, InDesign, Graphic Design, Typography, Adobe Creative Suite, Direct Mail, Adobe Acrobat, Mac, Layout, Creative Development, Brochures, Logo Design, Photography, Art Direction, Email Marketing, PowerPoint, Corporate Identity, Creative Services, Creative Direction, Graphics, Web Design, Marketing Communications, Drupal, Image Editing, Image Manipulation, Integrated Marketing, Advertising, Collateral, Art, Direct Marketing, User Experience, Dreamweaver, Visual Communication, Branding & Identity, Posters, Corporate Branding, Creative Strategy, Concept Development, QuarkXPress, User Interface Design

Education
San Francisco State University   1997 — 2000
Bachelor of Arts, Industrial Arts; Visual Communication

Southeast Center for Photographic Studies   1988 — 1992
Associate of Science, Photography

Experience
Cisco Systems, Inc.   June 2014 - Present
DeVry University  July 2013 - Present
Cisco Systems  2000 - 2010
Cisco Systems  February 2000 - January 2007
NORCAL Mutual Insurance Company   1998 - 1999
California Department of Insurance  June 1987 - February 1998

Skills
Business Analysis, Requirements Analysis, Cross-team Collaboration, Change Management, Business Process..., Data Governance, Software Quality..., Project Management, Analysis, Enterprise Architecture, SDLC, Integration, Business Intelligence

Education
Stanford University   2006 — 2015
Certificate, Advanced Program Management for Business Professionals

Kaplan University, School of Business and Technology   2010 — 2012
M.S. Management, Information Technology

ESI/George Washington University   2005 — 2007
Certificate, Business Analysis

American Institute for CPCU   1990 — 1993
Chartered Property and Casualty Underwriter (CPCU)

De La Salle University   1981 — 1986
B.S., Marketing Management

San Beda College

Experience
Heffernan Insurance Brokers  June 2013 - Present
Norman Spencer Agency   January 2012 - July 2012
Western Marine Insurance Services   February 2006 - January 2012
UBOC - Tanner Insurance Brokers   August 2003 - February 2006
Woodruff Sawyer  November 1999 - August 2003
NORCAL Mutual Insurance Company   1985 - 1996

Skills
Insurance, Proposal Writing, Claim, Commercial Insurance, Property & Casualty..., Casualty, Legal Liability, Inland Marine, Professional Liability, Surety Bonds, Liability, Excess, New Business Development, Marine Insurance, Commercial Lines

Education
California State University-Chico

Experience
Consultant  August 2013 - Present
Johannah Sentenn Photography   January 1997 - Present
Bell's Ambulance   October 2014 - November 2014
Sutter Health  September 2014 - October 2014
King American Ambulance   August 2014 - August 2014
NORCAL Mutual Insurance Company   2004 - 2008

Skills
Insurance, Management, Mediation, Photography, Medical Malpractice, Public Speaking, Claim, Healthcare, Marketing, Social Media, Liability, Art, Social Media Marketing, Editing, Event Planning, Portrait Photography, Copywriting, Medical Records Review..., EMT, Phlebotomy, ED Technician, Litigation, Legal Writing, Legal Research, Strategy

Education
Smith College   1989 — 1994
BA, American Studies, 3.6 GPA

Fast Response School of Health Care Education   2014 — 2014
Completion of EMT, Phlebotomy, and ECG Basic Rhythms Recognition courses

Irvine Valley College   2011 — 2013
Anatomy, Genetics, Microbiology, Statistics, Chemistry, Interpersonal Comm, Spanish, Sociology, 4.0 GPA for all coursework

UCLA Extension   2012 — 2012
Pathophysiology, A

Saddleback College   2011 — 2012
Pharmacology, Nutrition, Treatment of Eating Disorders, 4.0 GPA for all coursework

Fullerton College   2011 — 2011
Physiology, A

Arts Magnet High School at Booker T. Washington   1985 — 1989
High School Diploma, Theater

Experience
NORCAL Mutual Insurance Company   January 2009 - Present
NORCAL Mutual Insurance Company   July 2008 - December 2008
NORCAL Mutual Insurance Company   August 2005 - July 2008
US Army  February 2001 - August 2002
US Army  August 1998 - February 2001

Skills
ImageRight, PowerPoint, Professional Liability, Underwriting, Windows, Insurance, Training, Commercial Insurance, Microsoft Excel, Microsoft Office, Customer Service

Education
San Jose State University   2003 — 2005
BS, Math/Statistic

Experience
Norcal Mutual Insurance Company   2003 - 2010
Beth Israel Deaconess Medical Center  2002 - 2002
NORCAL Mutual Insurance Company   January 1998 - August 2001
NORCAL Mutual Insurance Company   1991 - 1998
NORCAL Mutual Insurance Company   1990 - 1991
NORCAL Mutual Insurance Company   1987 - 1990

Skills
Claim, Litigation Management, Insurance, Risk Management, Insurance Policies, Claims Management, Underwriting, Coaching, Legal Liability, Management, Business Analysis, Leadership, Strategic Planning, Professional Liability, Financial Risk

Education
Naropa University   2003 — 2005
MA, Transpersonal Psychology

Rutgers, The State University of New Jersey-New Brunswick   1982 — 1986
BS, International Environmental Studies

Experience
NORCAL Mutual Insurance Company   April 2015 - Present
Content Marketer, Writer & Editor   2010 - Present
21CT  2010 - 2014
CSC  2007 - 2010
AMD  2006 - 2007
Hyperion Solutions  1999 - 2005
Guinness Import Company  1998 - 1999

Skills
Content Marketer, Content Marketing..., Writer, Content Writer, Blogger, Marketing Writer, Content Specialist, Marketing..., Marketing Specialist, Content Marketing, B2B Blogging, Editor, Writing, Blogging, Marketing Communications, Content Strategy, Social Media Marketing, Digital Marketing, Inbound Marketing, Editing, Web Content, Copy Editing, SEO, Search Engine..., Creative Writing, Copywriting, Content Management, Web Content Management, Copyediting, Copyeditor, Copywriter, Collateral Development, WordPress, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Content Writing

Education
Southern Connecticut State University
BS, Political Science/History

Norwalk High School (CT)
High School Diploma

Experience
GeoVera Holdings, Inc.   January 2007 - Present
LAMMICO  2007 - Present
Health Systems Insurance LTD   2006 - Present
East St Tammany Chamber of Commerce  2006 - Present
St. Tammany West Chamber of Commerce  2009 - 2010
Geo Vera   2008 - 2009
Louisiana Department of Insurance  2007 - 2008
NORCAL Mutual Insurance Company   1993 - 2004
Firemans Fund Insurance Company  1971 - 1982

Skills
Insurance

Education
Pepperdine University   1986 — 1988
MBA, Finance

University of Louisiana at Lafayette   1966 — 1971
BS, Business Management

Experience
Jan Currie Consulting   June 2014 - Present
Woodruff Sawyer  2006 - June 2014
NORCAL Mutual Insurance Company   1996 - 2005

Skills
Employee Benefits, Account Management, Underwriting, Health Insurance, Onboarding, Insurance, Brokers, Health Savings Accounts, Workers Compensation, Human Resources, Disability Insurance, Benefits Administration, COBRA, Flexible Spending..., Training

Education
San Francisco State University
BA, Industrial & Organizational Psychology

Experience
Coverys  August 2013 - Present
NORCAL Mutual Insurance Company   November 1993 - August 2010

Skills
Legal Liability, Insurance, Risk Management, Property & Casualty..., Professional Liability, Liability, Healthcare

Education
Villanova University   2010 — 2013
BSN, Nursing

Villanova University   2010 — 2013
BSN, Nursing

Golden Gate University   1995 — 1997
MHA, Healthcare Administration

University of Mississippi   1987 — 1991
BA, Biology

Experience
NORCAL Mutual Insurance Company   June 2015 - Present
PRO IS Inc   May 2014 - June 2015
PRO IS Inc   July 2013 - May 2014
Lincoln General Insurance Company (Pro IS Inc)   August 2003 - July 2013
T. Rowe Price  1999 - 2003
Foot Locker  1995 - 1999

Skills
Accounting, Account Reconciliation, Microsoft Excel, Auditing, Internal Audit, Insurance, Access, Reinsurance, Employee Benefits, Budgets, Payroll, Process Improvement, Internal Controls, Accounts Payable

Education
Penn State University   1991 — 1995
Bachelor of Science (BS), Accounting

Susquehannock High School

Experience
Wells Fargo  April 2014 - Present
Wells Fargo  2010 - April 2014
Wells Fargo  April 2006 - January 2010
Wells Fargo Bank  January 2004 - April 2006
ExecuTrain LLC  2001 - June 2003
Porter Novelli  January 2001 - July 2001
The Hoffman Agency  July 1999 - December 2000
Fireman's Fund Insurance Company  1998 - 1999
NORCAL Mutual Insurance Company   1997 - 1998

Skills
Office Administration, Event Planning, Project Management, Human Resources, Photoshop, SharePoint, Word, PowerPoint, Excel, Outlook, Travel Planning, Recruitment/Retention, Employee Relations, Employee Benefits, Administration, Budgeting, Scheduling, Benefits Administration, Microsoft Office, Office Management, Benefits, Customer Service, Administrative Support, Project Coordination, Hiring, Payroll, Onboarding, Visio, Confidentiality, Orientation, Interviewing, Interviews, HRIS, Management, Microsoft Excel, Analysis

Education
Sonoma State University   1994 — 1996
BS, Business and Human Resources

San Jose State University   1999 — 2001
certificate, Human Resources

West Valley College   1992 — 1994

Oak Grove High School   1988 — 1992
GE

Experience
TMLT & Lone Star Alliance, RRG   September 2014 - Present
NORCAL Mutual Insurance Company   April 2013 - September 2014
Medicus Insurance Company  October 2011 - April 2013
Medicus Insurance Company  November 2007 - October 2011
Farmers Insurance  September 2005 - November 2007

Skills
Underwriting, Liability, Insurance, Professional Liability, Social Media, Property & Casualty..., Medical Malpractice, Healthcare, Microsoft Office, Social Media Marketing, Risk Management, Legal Liability, Casualty, Employment Practices..., Commercial Insurance

Education
Stanford University   2001 — 2005
BA, Philosophy

Experience
NORCAL Mutual Insurance Company   September 2015 - Present
UNESCO  June 2015 - July 2015
Garcia & Gurney, A Law Corporation   June 2010 - July 2014
Garcia & Gurney, A Law Corporation   September 2009 - May 2010
Law Offices of Jordan Morgenstern   November 2006 - November 2007
Lemons, Grundy, & Eisenberg, Attorneys at Law   June 2000 - September 2000

Skills
Westlaw, Pleadings, Document Review, Legal Research, Legal Writing, Employment Law, Legal Documents, Document Drafting, Corporate Law, Employee Handbooks, Employment Contracts, Business Formation, Real Estate Transactions, Property Law, Trademarks, ProLaw, Business Litigation, Employment Law...

Education
Santa Clara University School of Law   2014 — 2015
J.D. Candidate, Law

California State University, East Bay
Certificate (ABA Approved), Paralegal Studies

University of California, San Diego
B.A., Sociology

Experience
Medicus Insurance Company  2011 - Present
NORCAL Mutual Insurance Company   January 2004 - Present
Anesthesia Care Associates   1988 - Present
PMSLIC Insurance Company  January 2010 - September 2012
California Society of Anesthesiologists  2002 - 2003

Skills
Medical Liability..., EHR, Strategic Planning, Public Speaking, Patient Outcomes, Healthcare Information..., Corporate Governance, Editing, Hospitals, Healthcare

Education
University of California, San Francisco   1978 — 1982
Residency and Fellowship, Anesthesiology

Case Western Reserve University School of Medicine   1974 — 1978
MD

University of Michigan   1971 — 1973
BS, Chemistry

Experience
Liberty International Underwriters  June 2015 - Present
Zurich North America  October 2014 - June 2015
CAMICO Mutual Insurance Company  June 2011 - October 2014
CNA  2007 - 2011
NORCAL Mutual Insurance Company   2004 - 2006

Skills
Professional Liability, Casualty, Commercial Insurance, Commercial Lines, Employment Practices..., General Insurance, Legal Liability, Insurance, Property, Underwriting, Liability, Brokers, D, Reinsurance

Education
California State University-Sacramento   2002 — 2004

Experience
NORCAL Mutual Insurance Company   March 2015 - Present
Healthcare Services Group  December 2007 - March 2015
Callaway Community Hospital  August 2004 - December 2007
St. John's Regional Medical Center   May 1994 - May 2004

Skills
Healthcare Management, Hospitals, Patient Safety, HIPAA, Healthcare, Medical Compliance, Nursing, Medicare, Healthcare Information..., Critical Care, Acute Care, ICU, Quality Improvement, Healthcare Industry

Education
Loyola University of Chicago   2010 — 2012
Master of Jurisprudence, Health Law

William Woods University   2005 — 2007
Bachelor of Science (B.S.), Business Administration and Management, General

Missouri Southern State University   1990 — 1994
Associate of Science (A.S.), Registered Nursing/Registered Nurse

Experience
NORCAL Mutual Insurance Company   August 2015 - Present
Gordon & Rees LLP  May 2015 - August 2015
Fireman's Fund Insurance Company  September 2011 - May 2015
Carroll, Burdick & McDonough LLP   March 2006 - September 2011
Hancock Rothert & Bunshoft  May 2004 - December 2005
Lewis Brisbois Bisgaard & Smith LLP  2002 - 2004

Skills
Litigation, Corporate Law, Complex Litigation, Civil Litigation, Employment Law, Intellectual Property, Commercial Litigation, Bankruptcy, Courts, Trademarks, Legal Advice, Depositions, Legal Issues, Insurance Law, Litigation Management, Class Actions, Motions, Litigation Support, Dispute, Competition Law, Trials, Arbitration, Appeals, Trial Practice, Torts, Mediation, Personal Injury, Legal Writing, Legal Research, Product Liability, Trade Secrets, Westlaw, Licensing, Corporate Governance, Privacy Law, Alternative Dispute..., Management, Dispute Resolution, Strategy, Business Litigation

Education
The University of Texas School of Law   1998 — 2001
J.D., Law

Rice University
B.A., Economics, Spanish and Policy Studies

Experience
NORCAL Mutual Insurance Company   July 2015 - Present
NORCAL Mutual Insurance Company   June 2013 - July 2015
adidas  March 2012 - June 2013
Ryan Guillen for Texas State Representative Campaign   September 2012 - November 2012
HEB  May 2007 - July 2011

Skills
Retail, Customer Service, Phone Etiquette, Microsoft Office, Retail Sales, Customer Satisfaction, Time Management, Mac OS, Windows 7, Sales, Insurance, Medical Malpractice, Underwriting, New Business Development, Liability, Professional Liability

Education
Texas State University-San Marcos   2010 — 2013
Bachelor of Arts (B.A.), Political Science

The University of Texas at Dallas   2009 — 2009
Computer Science

Experience
Sindeo  March 2015 - Present
Levi Strauss & Co.   January 2015 - March 2015
Trepoint Barc   December 2014 - January 2015
EVault  October 2012 - August 2014
West Advertising  December 2011 - October 2012
San Francisco Chapter of the American Marketing Association   July 2011 - June 2012
NORCAL Mutual Insurance Company   September 2011 - December 2011
NORCAL Mutual Insurance Company   August 2009 - September 2011
NORCAL Mutual Insurance Company   April 2008 - August 2009
Western Fairs Association  September 2003 - April 2008

Skills
Marketing Communications, Advertising, Event Management, Corporate Communications, Project Management, Management, Market Research, Social Media, Event Planning, Newsletters, Marketing Strategy, Creative Direction, Trade Shows, SEM, Client Services, Vendor Relations, Proofreading, Sponsorship Sales, Media Relations, Creative Development, Managing Creative Teams, Print Production..., Graphic Design, Vendor Management, Microsoft Office, HTML, Google Analytics, Content Marketing, WordPress, CSS, MailChimp, Adobe Creative Suite, Microsoft Excel, Microsoft Word

Education
San Francisco State University   2008 — 2008
CEL Certificate, Integrated Marketing

California State University-Sacramento   1998 — 2002
BS, Business

Bella Vista High School   1995 — 1998

Experience
The Taubman Company  August 2015 - Present
Episcopal Senior Communities  June 2007 - August 2015
San Francisco SPCA  October 2004 - March 2006
NORCAL Mutual Insurance Company   February 2001 - October 2004
Edgewood Center for Children and Families  December 1999 - September 2000
UC Berkeley  September 1989 - December 1999
PT&T / Insideline   May 1980 - September 1991

Skills
Facilities Management, Property Management, Project Management, Analysis, Purchasing, Operations Management, Contract Management, Vendor Management, Vendor Relations, Contract Negotiation, Cost Reduction, Financial Management, Academic Administration, Fund Accounting, Customer Service, Customer Relations, Process Improvement, Budgeting, Negotiation, Strategic Planning, Team Leadership, Problem Solving, SLA, Planning, Troubleshooting, Telecommunications, Landscaping, Budgets, Management, Leadership, Facilities Operations, Project Planning, Team Building, Procurement, Event Management, Event Planning, Managerial Finance, Coaching Staff, Space Design, Space planning, Program Management, Community Outreach, Healthcare, Leadership Development, Organizational..., Change Management, Coaching, Risk Management, Security, Sustainability

Education
Golden Gate University
MBA

St. Mary's College of California
Bachelor of Arts

California State University-East Bay

U.C. Berkeley Extension   2004 — 2005

Heald College-San Francisco
Diploma

Experience
NORCAL Mutual Insurance Company   1990 - Present

Skills
Property & Casualty..., Professional Liability, Claim, Liability, Insurance, Claims Management, Casualty, Legal Liability

Education
Stetson University
Bachelor of Arts (BA), English Language and Literature/Letters

Experience
NORCAL Mutual Insurance Company   February 2005 - Present

Skills
Underwriting, Professional Liability, Property & Casualty..., Insurance, Medical Malpractice, Excel, PowerPoint, Microsoft Office, Healthcare, Sales, Liability, Legal Liability, Claim, Employment Practices..., Casualty, Casualty Insurance

Education
Syracuse University   1999 — 2003
Bachelor’s Degree, Finance

Experience
NORCAL Mutual Insurance Company   July 2014 - Present
Cozen O'Connor  September 2008 - June 2014
Commonwealth of Massachusetts  August 2007 - May 2008
City of Boston  2006 - 2006

Education
Boston College Law School   2005 — 2008

Villanova University   2001 — 2005
B.A., English

Experience
MedSolis   June 2014 - Present
NORCAL Mutual Insurance Company   June 2011 - Present
National Association of Corporate Directors (NACD)   October 2014 - Present
PIAA  2013 - Present
Pennsylvania Medical Society  2013 - Present
PMSLIC   2009 - Present
Sidorov Health Solutions   February 2007 - Present
The Population Health Blog   2007 - Present
Hewlett-Packard  2009 - 2012
Project HOPE  2007 - 2010

Skills
Healthcare, Managed Care, Health Policy, Disease Management, Informatics, Health Insurance, Case Managment, Hospitals, Patient Outcomes, Healthcare Management, Corporate Governance, Medicine, Physicians, Insurance, Healthcare Industry, Case Management, Quality Improvement, Healthcare Information..., Healthcare Consulting, Internal Medicine, Program Management, Medicare, Long-term Care, Strategic Planning, Medicaid, Outcomes, Board of Directors

Education
Marywood University   2004 — 2006
Masters in Health Services Administration, Health/Health Care Administration/Management, 4.0

Penn State University   1977 — 1981
MD, Medicine

Villanova University   1973 — 1977
Bachelor's degree, Biology

Experience
NORCAL Mutual Insurance Company   November 2014 - Present
NORCAL Mutual Insurance Company   March 2008 - November 2014
Adamson & Associates, P.C.   2004 - 2007

Skills
Legal Research, Westlaw, Lexis, Legal Assistance, Legal Issues, Legal Writing, Research, Mediation, Regulatory Filings, Copyright Infringement, Editing, Legal Contract Review, Intellectual Property

Education
Golden Gate University, School of Law   2010 — 2014
Doctor of Law (JD)

Cedar Crest College   2005 — 2007
BA

Gettysburg College   1997 — 2000

Experience
The Mosaic Project  2000 - Present
BETA Healthcare Group  November 1996 - Present
NORCAL Mutual Insurance Company   June 1992 - December 1995

Skills
Claims Management, Claims Handling, Litigation Management, Professional Liability, Nonprofits, Organizational..., Medical Malpractice, Non-profit Leadership, Non-profit Boards, Healthcare Management, Claim, Legal Liability, Product Liability, Insurance, Liability, Insurance Law, Casualty, Mediation, Litigation, Casualty Insurance

Education
Stanford University   1986 — 1991
BA, Individually Designed Major (Russian Studies)

Experience
NORCAL Mutual Ins. Co.   2009 - Present
NORCAL Mutual Insurance Company   January 2001 - Present

Education
California State University-East Bay

Experience
NORCAL Mutual Insurance Company   2000 - 2013
HIH Insurance Company   1997 - 2000

Skills
Budget Reconciliation, G/L Reconciliations, Invoice Processing, Operating Budgets, Capital Budgeting, Financial Analysis, Variance Reports, Cost Allocation, Document Management, Coordinate Meetings, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, GAAP Standards, Insurance, Administrative..., Client Relations Skills

Education
Golden Gate University   2008 — 2009
Bachelor of Science (BS), Accounting

Experience
NORCAL Mutual Insurance Company   February 2012 - Present
BETA Healthcare Group  January 2011 - January 2012
NORCAL Mutual Insurance Company   September 1997 - January 2011

Skills
Professional Liability, Insurance, Liability, Legal Liability, Claim, Claims Management, Litigation Management, Property & Casualty..., Medical Malpractice, Casualty Insurance

Education
California State University-Fullerton   1989 — 1993
Biology

Experience
CDM Smith  March 2012 - Present
Common Boston   March 2009 - June 2013
CDM Smith  2010 - March 2012
Common Boston   2010 - 2012
CDM Smith  October 2007 - 2010
Bunker Hill Community College  2007 - 2008
Asian Art Museum  September 2005 - September 2006
Project Read  October 2003 - June 2006
Stallworth Enterprises   2005 - 2006
NORCAL Mutual Insurance Company   January 2004 - August 2005

Skills
Microsoft Office, Editing, Copywriting

Education
Emporia State University   1999 — 2001
Master's degree, Library Science

St. John's College (NM)   1994 — 1998
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies

Experience
California Closet Company, Inc.   June 2006 - Present
CompWest Insurance  2005 - 2005
Norcal Mutual Insurance Company   2004 - 2005
Artis Group   December 2001 - May 2003
UniCare Insurance Company   1992 - 1997

Skills
Outlook, Customer Relations, Customer Service, Microsoft Office, Excel, Word, Problem Solving, entertainer, Microsoft Word, Microsoft Excel, PowerPoint, Vocalist, Management, Project Management, Event Planning, Marketing Strategy, Social Networking, Leadership, Training, Customer Satisfaction, Marketing, Account Management, Social Media, Team Building, Event Management, Coaching, Recruiting, Time Management, Retail

Education
College of Marin   2003 — 2004
Certificate of Instruction, Early Childhood Education

Experience
NWN Corporation  2011 - Present
NORCAL Mutual Insurance Company   2008 - 2010
Allstate Insurance Company  2005 - 2008
Toward Tradition   2004 - 2005
T-Mobile  2001 - 2003
Eddie Bauer  1999 - 2001

Education
University of Phoenix   2005 — 2010
MBA, Business

George Fox University   1992 — 1994
BS, Marketing Communications

Experience
Inova Fairfax  July 2011 - Present
St. Maryvale   June 2008 - June 2009
NORCAL Mutual Insurance Company   April 2007 - April 2008
Mallinckrodt  February 2004 - March 2007

Education
California State University-San Bernardino   2005 — 2007
Bachelors, Sociology, Cultural Anthropology

Marymount University
Bachelor, Nursing

Experience
NORCAL Mutual Insurance Company   September 1998 - Present

Skills
Claim, Liability, Medical Malpractice, Insurance, Personal Injury, Legal Liability, Claims Management, Underwriting, Property & Casualty..., Claim Investigation, Casualty, Litigation Management, Professional Liability, General Insurance, Commercial Insurance, Civil Litigation

Education
California State University-Sacramento   1994 — 1996
Bachelor's degree, Communication and Media Studies

Experience
Williams And Connolly LLP  July 2015 - Present
NORCAL Mutual Insurance Company   2009 - July 2015
NORCAL Mutual Insurance Company   2003 - 2009
NORCAL Mutual Insurance Company   2000 - 2003
NORCAL Mutual Insurance Company   1998 - 2000
Wells Fargo  1997 - 1998
PlayNet Technologies, Inc.   1996 - 1997
SKYY Spirits  1995 - 1996
SOHO Galleries   1993 - 1995

Skills
Windows Server, Insurance, Project Management, Analysis, Strategic Planning, Disaster Recovery, Microsoft Office, Leadership, Healthcare, Customer Service, Team Building, VMware, Microsoft Exchange, Network Security, Firewalls, Routers, Juniper Switches, VLAN, Netscreen, Unix, IIS, VPN, SSL, Networking, MPLS Networking, QoS, VoIP, Wireless Networking, Networking Protocol, Storage Area Networks, Compellent, Web Servers, Protocols TCP/IP, SSH, File Servers, SFTP, FTP, Writing, User Documentation, Communication, SIEM, Troubleshooting, Network Administration, DNS, Switches, Infrastructure, Operating Systems, Information Security, Servers, Active Directory

Education
SFSU   2000 — 2000
UNIX Certification SFSU Extended Studies

The University of Southern Mississippi   1985 — 1990
English and Journalism

Experience
Hummingbird Risk Advisors   August 2015 - Present
RSUI Group, Inc.   August 2010 - August 2015
CNA HealthPro  December 2008 - December 2009
ProAssurance  July 2002 - December 2008
Premier, Inc  December 1998 - March 2002
Fremont Indemnity   August 1994 - March 1998
The Doctors’ Company  August 1988 - August 1994
NORCAL Mutual Insurance Company   August 1987 - August 1988

Skills
Professional Liability, Insurance, Litigation Management, Liability, Claim, Medical Malpractice, Claims Management, Legal Liability, Excess, Property & Casualty..., Trials, Reinsurance, Litigation, Mediation, Personal Injury, Subrogation, Casualty, Commercial Lines, Employment Practices..., Casualty Insurance, Commercial Insurance

Education
Arizona State University   1980 — 1982
Political Science

Experience
Genworth Financial  November 2014 - Present
Genworth Financial  September 1998 - November 2014
NORCAL Mutual Insurance Company   June 2003 - June 2005

Skills
Insurance, Life Insurance, Long-term Care, Term Life Insurance, Underwriting, Process Improvement, Long Term Care Insurance, Leadership, Customer Service, Sales, Marketing, Quality Assurance, Project Management, CRM, Employee Benefits, Management, Fixed Annuities, Retirement, Risk Management

Education
Sonoma State University   1993 — 1997
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies

Experience
Pennsylvania State Employees Credit Union  September 2015 - Present
NORCAL Mutual Insurance Company   April 2014 - September 2015
NORCAL Mutual Insurance Company   January 2012 - April 2014
PMSLIC Insurance Company  January 2010 - December 2011
PMSLIC Insurance Company  May 2005 - January 2010
PMSLIC Insurance Company  April 2002 - May 2005
PMSLIC Insurance Company  August 1999 - April 2002
Hershey Medical Center  August 1992 - August 1999

Skills
Professional Liability, Risk Management, Liability, Insurance, Litigation Management, Medical Malpractice, Claim, Legal Advice, Mediation, Corporate Law, Commercial Litigation

Education
Widener University School of Law (PA)   2001 — 2004
JD, law, Magna Cum Laude

Lebanon Valley College   1997 — 2000
Bachelor's degree, Health/Health Care Administration/Management

Allegany College of Maryland   1983 — 1985
Associate's degree, Registered Nursing/Registered Nurse

Experience
Farm Bureau Mutual Insurance Company of Idaho  May 2007 - Present
NORCAL Mutual Insurance Company   April 1993 - March 2003

Skills
Casualty, Commercial Insurance, Liability, Underwriting

Education
Marywood University   1978 — 1981
bs, psychology

Pennsylvania State University

Experience
NORCAL Mutual Insurance Company   Planning InternCalifornia Coastal CommissionJune 1989 - June 1992

Education
California State University-East Bay   1976 — 1978
B.A., Geography

Experience
University of Wisconsin Hospitals and Clinics  September 2006 - Present
NORCAL Mutual Insurance Company   February 2002 - August 2006
PIC WIsconsin  July 1992 - January 2002

Skills
Risk Management, Medical Malpractice, Healthcare Management, Healthcare, Professional Liability, Hospitals, Patient Safety, Healthcare Information..., Insurance, Nursing, EMR, Medicare, Acute Care, HIPAA, Epic Systems

Education
Rosalind Franklin University of Medicine and Science   1993 — 1996
MS, Healthcare Risk Management

California State University-Los Angeles   1968 — 1971
BSN, Nursing

Experience
Best Chapter of Your Life   2002 - Present
Marin Land Company   1912 - Present
Marin Land Company   2012 - 2014
Rosenthal & Company LLC  2002 - 2010
Mulberry Neckwear  2001 - 2001
Phoenix American Companies   1998 - 2001
NORCAL Mutual Insurance Company   1989 - 1999
Fireman's Fund Insurance Company  1988 - 1989
Eunomia Data Systems   1986 - 1988
Victoria Station, Inc.   1984 - 1986

Skills
Coaching, Personal Development, Real Estate License, Real Estate Transactions, Emotional Freedom..., Licensed Neuro..., Board Certified..., Belief Closet..., Certified Professional..., Certified Oracle 10G..., Certified Communication..., Certified Management..., Certified CIS..., Certified Microsoft..., Certified Microsoft..., Leadership Development, Public Speaking, Executive Coaching, Business Systems..., Computer Application..., Technical Project..., Business Analysis, Strategic Planning, Team Building, Business Strategy, Training, Leadership, NLP, Non-profits, Management, Sales, Nonprofits, Marketing, Small Business, Start-ups, Entrepreneurship, Emotional Intelligence, Strategy, Executive Development, Social Networking, Workshop Facilitation, Business Coaching, Career Development, Lifestyle Coaching, Life Coaching, Career Management, Personal Branding, Presentation Coaching, Workshops, Career Counseling

Education
University of Wisconsin-Madison   1970 — 1972
Baccalaureate, Psychology, Sociology, Social Psychology

College of Marin
Associate of Arts (A.A.), Real Estate, Computer Science, Business Management, Psychology, Sociology

Santa Rosa Junior College
Oracle SQL Scripting

Experience
NORCAL Mutual Insurance Company   September 2014 - Present
Comodin Barcelona   September 2013 - June 2014
Stanford University  June 2009 - June 2013
Stanford University  June 2009 - January 2013
Stanford University  June 2010 - August 2011
Sport Chalet  June 2008 - June 2009

Skills
Social Media, Public Speaking, Event Planning, Sports, HTML, Athletics, CSS, Microsoft Office, Facebook, Spanish, Time Management, Teaching

Education
Stanford University   2009 — 2013
Bachelor's Degree, Psychology

Experience
NORCAL Mutual Insurance Company   January 1995 - June 2012
Blood Bank of the Redwoods  1995 - 2011
Private practice, Hematology/Medical Oncology   1973 - 2003

Skills
Fundraising, Public Speaking, Hospitals, Medicine, Nonprofits, Team Building, Medical Malpractice, Strategic Planning, Community Outreach, Healthcare, Professional Liability, Insurance, Non-profits, Physicians, Clinical Research, Customer Service, Negotiation, Budgets, Event Planning

Education
Columbia University College of Physicians and Surgeons   1962 — 1966
MD

Davidson College   1958 — 1962
BA/BS

Experience
NORCAL Mutual Insurance Company   April 2010 - Present

Skills
Accreditation, Healthcare, Health Insurance, Claims Management, Public Speaking, HIPAA, Strategic Planning, Claim, Insurance, Property & Casualty..., Team Building, Medicare, Liability

Education
San Francisco State University
Bachelor's Degree, Psychology

Experience
ZUCA, Inc.   July 2015 - Present
ZUCA, Inc.   July 2013 - Present
ZUCA   March 2012 - June 2013
NORCAL Mutual Insurance Company   March 2011 - May 2011
Empire Paper Corporation DBA Baron   July 2006 - April 2008
Addonics Technologies   August 2005 - May 2006
My Spirit Quest   June 1999 - June 2000

Skills
Email Marketing, Advertising, Marketing, Online Advertising, E-commerce, Social Media Marketing, CRM, Marketing Communications, CSS, Illustrator, Dreamweaver, Account Management, Start-ups, Project Management, Salesforce.com, Photoshop, QuickBooks, Trade Shows

Education
University of Phoenix   2009 — 2010
Master, Business Administration

San Francisco State University   1997 — 1999
B.S., Business Administration

Encinal High School   1991 — 1994

Experience
NORCAL Mutual Insurance Company   November 1985 - Present

Skills
Public Speaking, Strategic Planning, Budgets, Customer Service, Insurance, Event Planning, Policy, Liability, Property & Casualty..., Account Management, Nonprofits, Data Analysis, Community Outreach, Fundraising, Volunteer Management, Leadership, Project Management

Education
Emory University   1982 — 1985
Master of Divinity

Oberlin College   1978 — 1981
Bachelor of Arts, Religion

Experience
NORCAL Mutual Insurance Company   January 2013 - Present
Coventry Health Care  July 2010 - December 2012
Nationwide Insurance  December 2000 - June 2009

Skills
Health Insurance, Claim, Microsoft Excel, Property & Casualty..., General Insurance, Insurance, Underwriting

Education
Northern Virginia Community College
Architectural Drafting and Architectural CAD/CADD