Norstan Communications, Inc.
Industry: Company
DescriptionFounded: 1974 Subsidiaries: Black Box Network Services, Parent organization: Norstan, Inc
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Norstan Communications, Inc. Employees
Nexus - A Dimension Data Company October 2014 - Present
Nexus IS January 2014 - October 2014
Nexus IS January 2005 - December 2013
Norstan Communications, Inc. October 2001 - January 2005
Norstan 2002 - 2005
CIGNA HealthCare August 1999 - October 2001
Skills
ICM, Operating Systems, VoIP, CCNA, CTI, IPCC, Cisco Technologies, Contact Centers, IP, Network Architecture, Cisco Call Manager, Unified Communications, SaaS, Managed Services, Telephony, SIP, Telecommunications, Pre-sales, Professional Services, Avaya, Network Design, ACD, H.323, IVR
Education
Keller Graduate School of Management 1999 — 2000
University of Arizona 1994 — 1999
Bachelors
Starkey Hearing Technologies October 2012 - Present
novoGI January 2010 - September 2012
I-Flow Corporation December 2005 - January 2010
Kimberly-Clark / Ballard October 2001 - December 2005
Norstan Communications, Inc December 1999 - October 2001
Tri-anim Health Services July 1997 - December 1999
Lilly Industries / Moline Paint (now Valspar) October 1993 - July 1997
Skills
Medical Devices, Capital Equipment, Surgeons, Operating Room, Disposables, Surgery, Orthopedic, Surgical Instruments, Urology, Cardiology, Market Development, OB/GYN, Healthcare, Hospitals, Neurology, Sales Operations, Orthopedics
Education
University of Iowa 1988 — 1992
BS, Biology (Pre-Med)
St. Edmond High School 1984 — 1988
Diploma
Corvisa July 2015 - Present
Strategic Products and Services (SPS) October 2014 - June 2015
Black Box Network Services 2005 - June 2014
Norstan Communications, Inc. 1998 - 2005
Norstan Communications 1991 - 1998
Rochester Telephone 1984 - 1990
Skills
Sales, Solution Selling, Enterprise Software, IVR, Unified Communications, Contact Centers, Call Center, Sales Management, VoIP, Call Centers, Direct Sales, Go-to-market Strategy, SIP, Wireless, Avaya, Channel Partners, Professional Services, Telephony, Telecommunications, Sales Operations, Managed Services, Cloud Computing, Pre-sales, SaaS, MPLS, Selling, CTI, IP, SIP Trunking, Data Center, Sales Process, ACD, Vendor Management, Salesforce.com, Sales Engineering, Video Conferencing, Strategic Partnerships, Cisco Technologies, WAN, Hosted Services, Telepresence, Ethernet, Customer Acquisition, Long-term Customer..., Sales Presentations, Relationship Management, Business Analysis, Vendor Relationships, Building Relationships, Requirements Analysis
Education
Elizabethtown College 1976 — 1980
B.S., marketing & economics
Somers High
Atos International February 1996 - Present
Norstan Communications, Inc. 1993 - 1996
ComputerLand 1991 - 1993
Skills
Wireless, ITIL, IT Strategy, Managed Services, Cloud Computing, IT Service Management, Solution Architecture, Integration, IT Outsourcing, Outsourcing, Data Center, Virtualization, Program Management, IT Management, Information Technology, SAN, Enterprise Architecture, Networking, Pre-sales, Service Delivery
Education
Control Data Institute 1982 — 1984
IT, IT
University of Minnesota-Twin Cities 1979 — 1982
Journalism
LexLaw, LLC July 2011 - Present
Spanlink Communications October 2005 - June 2011
Norstan Communications, Inc. April 1998 - June 2005
Epic USA 1993 - 1998
Education
University of St. Thomas - Opus College of Business 1995 — 1997
MBA, Business
Hamline University School of Law 1993 — 1996
JD, LAW
University of Minnesota-Twin Cities 1990 — 1993
BA, Economics
Stonehill College 1988 — 1990
Undergraduate Studies
Plaid Pants Consulting, LLC January 2010 - Present
Interra Health, Inc. August 2011 - December 2012
Wil-Kil/Copesan April 2005 - July 2009
Norstan Communications, Inc. August 2001 - May 2004
Motient January 2000 - May 2001
Metrocall, Inc August 1997 - January 2000
SkyTel November 1995 - August 1997
Ameritech Cellular August 1993 - November 1995
Mobilemedia Communications, Inc February 1989 - August 1993
Skills
Call Centers, Sales, Business Planning, Healthcare, Program Management, Customer Service, Telecommunications, Corporations, Employee Benefits, Leadership, Sales Presentations, Human Resources, Account Management, Sales Operations, Process Improvement, Public Speaking, Training, Coaching
Education
University of Phoenix
Bachelor of Science in Business/Management, Business Management
tw telecom, inc. October 2009 - Present
Blind Pro August 2004 - January 2009
Affordable Window Coverings 2000 - 2003
Norstan Communications, Inc. 1996 - 2000
Education
Ferris State University
Marketing
Laketec Communications, Inc October 2013 - Present
Voice Data Systems (VDS) May 2012 - September 2013
Parallax Technologies October 2011 - May 2012
Black Box Network Services February 2006 - August 2011
Ronco Communications January 2005 - February 2006
Ohio Beam / Blue Beam September 2002 - February 2005
Williams Communications Solutions October 1998 - April 2001
Norstan Communications, Inc September 1982 - October 1998
GTE Ohio March 1972 - September 1982
Skills
VoIP, Vidoeconferencing, WLAN, Microsoft Lync, Unified Communications, Solution Selling, Telephony, Telecommunications, Call Center, Avaya, Managed Services, Channel, Unified Messaging, Direct Sales, Wireless, SIP, Hosted Services, Call Centers, SIP Trunking, LAN-WAN, Enterprise Software, Professional Services, Hardware, IP, WAN, Cisco Technologies, Data Center, MPLS, Channel Partners, Co-location, Voice Mail, Contact Centers, Telepresence, ACD, Sales Engineering, Video Conferencing, Avaya Technologies
Education
Hiram College 1991 — 1993
Business
The Salvation Army - Northern Division September 2015 - Present
Next Day Gourmet January 2009 - November 2009
U.S. Foodservice Minnesota January 2009 - July 2009
North Star Foodservice Minnesota August 2007 - December 2008
Banta Corporation January 2001 - March 2007
Creative Carton Corporation October 1999 - September 2000
Outsorce One January 1996 - December 1999
MetroWireless Communications, Inc. July 1996 - July 1998
Norstan Communications, Inc. July 1991 - July 1996
Midwest Savings Association, F.A. August 1989 - January 1991
Skills
Benefits Administration, Employee Engagement, Performance Management, Employee Relations, Conflict Resolution, Employment Law, Payroll, ADP Payroll, Change Management, Employee Training, Recruiting, HRIS, Team Building, Succession Planning, Onboarding, Human Resources, Employee Benefits, HR Policies, Organizational..., Deferred Compensation, Labor Relations, Policy, Training, PeopleSoft, Personnel Management, Talent Management, FMLA, Workforce Planning, Talent Acquisition, Hiring, HR Consulting, Leadership, Workers Compensation, Employee Handbooks, Leadership Development, Process Improvement, Management, Interviews, Coaching, Career Development, Organizational Design, New Hire Orientations, Job Descriptions, Resume Writing, College Recruiting, Applicant Tracking..., Executive Coaching, Organizational..., Sourcing, Career Counseling
Education
University of Central Florida
Leadership School Graduate
Roof Roof Nashville March 2013 - Present
United Parcel Service Inc October 2003 - March 2013
Spectralink Corp February 2002 - August 2003
Norstan Communications Inc August 1997 - October 2001
Tie Communications Inc April 1997 - August 1997
Pacific Coast September 1996 - April 1997
TIE Communications Inc August 1994 - September 1996
TIE Communications Inc August 1993 - September 1994
TIE Communications Inc April 1992 - September 1993
TIE Communications Inc March 1988 - April 1992
Skills
Profit and Loss..., Turnaround Experience, Aquisition and Merger..., Team Building, Strategic Planning, Sales Management, Hiring Employees, Job Coaching, Staff Development, Direct Sales, Indirect Channel Sales, Telecommunications, Data, Logistics, Production Managment, Achieve Results, Quota Management, Union Experience, Sales Process..., Business Planning, Business Development, Operations Management, Fleet Management, Human Resources, Executive Management, Management, Sales, Recruiting, Program Management, Sales Process, Employee Training, P&L Management
Education
University of Saint Francis 1981 — 1984
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Southern State College
Associate Degree; Wilmington Bachelor's Degree, Business Management; Secondary Education
Wells Fargo January 2010 - Present
Wells Fargo Bank April 2007 - January 2010
Calence Consulting May 2003 - April 2007
Sentinel Technologies, Inc October 2000 - December 2002
Norstan Communications, Inc January 1995 - January 2000
Best Buy Co., Inc January 1993 - January 1995
Hennepin County Medical Center January 1988 - January 1993
Skills
ITIL, Network Architecture, Unified Communications, Network Engineering, IT Service Management, Process Engineering, Program Development, Operational Readiness, Problem Management, Business Solutions..., System Deployment, IT Strategy, Enterprise Architecture, Business Continuity, IT Management
Education
Metropolitan State University 1992 — 1993
N/A, Management Information Systems (MIS)
University of Minnesota Duluth 1980 — 1985
BA, English, Political Science
University of Birmingham 1982 — 1983
N/A, Study Abroad Program w/University of MN
Scholarship America April 2014 - Present
Stream Global Services September 2012 - March 2014
Ceridian November 2008 - July 2012
Target March 2007 - October 2008
GE Fleet Services 2005 - 2007
Norstan Communications, Inc. 1997 - 2005
Skills
Employee Relations, Performance Management, Employee Engagement, Succession Planning, Talent Management, Leadership Development, Change Management, Workforce Planning, Human Resources, HRIS, Onboarding, Talent Acquisition, Deferred Compensation, Employee Benefits, Applicant Tracking..., HR Policies, Personnel Management, Leadership, Organizational Design, Benefits Administration, College Recruiting
Education
Purdue University 2011 — 2012
MSHRM, Human Resources and Business
College Of Saint Benedict
Bachelor of Arts (B.A.), Psychology
University of Notre Dame January 2015 - Present
University of Notre Dame May 2012 - January 2015
University of Notre Dame January 2012 - May 2012
University of Notre Dame March 2006 - January 2012
Marquette University 2002 - 2005
AT&T Corporation 2000 - 2002
Norstan Communications, Inc. 1992 - 2000
Skills
Academic Advising, Student Development, Higher Education..., Leadership, Student Leadership, Student Recruiting, Admissions, Student Affairs, Program Management, Curriculum Development, Community Development, Public Speaking, Career Development, Alumni Relations, Program Evaluation, Higher Education, Grants, Conflict Resolution, Training, Residence Life, Organizational..., Management, Strategic Communications, Enrollment Management, Academia, Educational Leadership, Media Relations, Policy Analysis, Campus, Recruiting
Education
Marquette University 2002 — 2005
Masters in Education - Higher Education Administration, College Student Personnel
University of Wisconsin-Stevens Point 1986 — 1990
Bachelor of Arts, Communications
Wauwatosa East High School 1982 — 1986
Riceland Foods, Inc. December 2012 - Present
Best Buy September 2011 - November 2012
Alliant TechSystems November 2007 - September 2011
Accenture July 2004 - November 2007
Accenture July 2004 - November 2007
Best Buy Inc February 2000 - July 2004
NORSTAN COMMUNICATIONS, INC January 1997 - January 2000
ROADWAY EXPRESS January 1984 - January 1997
ANTI-SUBMARINE OFFICER United States Navy 1980 - 1984
Skills
PL/SQL, SDLC, Software Project..., Oracle, Requirements Analysis, SharePoint, Visio, Microsoft SQL Server, Unix, Oracle HR, Business Intelligence, Management, Project Management, ERP, Integration, Process Improvement, Business Analysis, Testing, Databases, Software Development, Visual Basic, Agile Methodologies, Data Warehousing, Java, SQL, XML, CRM
Education
University of Minnesota 2001 — 2001
Web Programming Curriculum
Brown Institute 1997 — 1998
Computer Programming Curriculum, Computer Programming
University of Illinois at Urbana-Champaign 1974 — 1978
Bachelor of Science, Ecology, Ethology and Evolution
Skyline-ATS November 2000 - Present
Norstan Communications, Inc. May 1986 - November 2000
Skills
Cisco Technologies, VoIP, CCNA, Troubleshooting, Technical Support, Software Installation
Education
North Hennepin Community College 1987 — 1997
Cisco TTT
Cisco TTT
Dimension Data December 2007 - Present
Axispoint March 2007 - September 2007
Analysts International March 2006 - March 2007
Doan Pyramid October 2004 - March 2006
Norstan Communications, Inc August 1998 - July 2004
Education
Kent State University 1971 — 1975
Medtronic November 2005 - Present
Norstan Communications, Inc. 2001 - 2005
Norstan Communications, Inc. 1995 - 2001
Norstan, Inc. 1990 - 1995
Skills
Project Management, Talent Management, Customer Service, Process Improvement, Cross-functional Team..., Visio, Call Centers, Medical Devices, Six Sigma, Leadership, Management, FDA, Vendor Management
Education
North Hennepin Community College
AAS, Administrative Management
Deluxe Corporation May 1997 - September 1997
Norstan Communications Inc. 1995 - January 1997
Tricord Systems, Inc. 1994 - 1995
Norstan Communications Inc. 1992 - 1994
Zenith Electronics 1988 - 1991
Skills
Access, Financial Analysis, Budgeting, Forecasting, Excel, Financial Reporting, Budgets, Analysis, Project Planning, Accounting, Project Management
Education
Northern Illinois University 1985 — 1988
MBA, Finance
University of Illinois at Urbana-Champaign 1980 — 1984
BA German Education, German
edgPRODUCTIONS May 2015 - Present
Imaginality Designs October 2013 - April 2015
Sabes Jewish Community Center September 2008 - October 2013
Multiple organizations July 2006 - November 2012
Entertaining the Idea April 2006 - November 2012
The Launch Crew March 2008 - December 2008
The Star Tribune - Pet Central Division August 2007 - October 2007
The Design Group (currently, edgProductions) June 2004 - August 2007
Norstan Communications, Inc. April 1997 - August 2002
AT&T Wireless Dealer - Mobile Med November 1995 - April 1997
Skills
Non-profits, Program Development, Event Planning, Fundraising, Program Management, Community Outreach, Public Speaking, Event Management, Community Development, Leadership, Volunteer Management, Strategic Planning, Public Relations, Grant Writing, Budgets, Advertising, Grants, Program Evaluation, Staff Development, Social Media, Leadership Development, Nonprofits, Workshop Facilitation, Social Media Marketing, Training
Education
University of Minnesota-Twin Cities
B.A., Political Science
SPECRETE – IP Inc., January 2009 - Present
The Euclid Chemical Company January 2008 - June 2008
The Euclid Chemical Company May 2004 - December 2007
Rockwell Automation 2001 - 2003
Rockwell Automatio 1999 - 2001
Norstan Communications Inc. 1989 - 1999
Education
Lake Erie College
MBA, Marketing
Lake Erie College
Bachelor of Science in Business Administration, Double Major; Marketing and New Venture Management
CHARTER COMMUNICATIONS INC June 2003 - Present
TRANSITION NETWORKS, INC March 2003 - June 2003
NORSTAN COMMUNICATIONS, INC September 1999 - December 2002
Triicord Systems 1995 - 1999
Triicord Systems 1995 - 1999
Skills
Telecommunications, Ethernet, Networking, SIP Trunking, Selling, Optical Fiber, Cisco Technologies, SIP, Broadband, Sales Operations, Sales, Fiber Optics, VoIP, Telephony, Direct Sales, Managed Services, Wireless, Management, MPLS, PRI, Internet Services, Transportation..., Co-location, Avaya
Education
North Hennepin Community College 1994 — 1996
A.S. Degree Program, Business Administration
Medical Mutual December 2014 - Present
Spherion July 2005 - December 2014
Kaiser Permanente October 1986 - May 1999
Norstan Communications, Inc. June 1984 - October 1986
Skills
Project Management, Business Intelligence, New Business Development, Start-ups, Management, Sales, Leadership, Training, Marketing, Contract Negotiation, Internet Recruiting, Social Media, Process Improvement, Program Management, SDLC, Mobile Devices, Vendor Management, Software Development, Technical Recruiting, Business Analysis, Change Management, SharePoint, Strategic Planning, Access, Software Documentation, IT Strategy, Cloud Computing, Integration, Strategy, Business Process..., SaaS
Education
Baldwin Wallace University 2009 — 2010
Project Management Certification
Cleveland State University
Communications
Enterprising Women Magazine 2007 - Present
MMI Public Relations 2006 - 2007
Cartus Global Relocation 2006 - 2007
State Farm 2004 - 2005
Norstan Communications, Inc. 1995 - 1997
IBM 1993 - 1995
IBM 1988 - 1991
IBM 1987 - 1988
IBM 1986 - 1987
IBM 1983 - 1986
Skills
Operations Management, Management, Project Management, Strategic Planning, Budgets, Customer Service, Event Management, Leadership, Team Building, Microsoft Office, Production Managment, Event Planning, Team Leadership, Marketing
Education
Carleton University 1979 — 1982
Bachelor of Arts (BA), Law and Political Science
Stanford University October 2011 - Present
Arizona State University December 2006 - June 2011
Norstan Communications, Inc May 1987 - December 1998
Skills
•CPM - Certified..., CRA - Certified..., •2007 – 2011:..., Access, Analysis, Program Management, Budgets, Project Management, Management, Forecasting, Proposal Writing, Financial Analysis, Human Resources, Competitive Analysis, Nonprofits, Strategic Planning, Accounting, Account Reconciliation, Grant Writing, Auditing, Time Management, PeopleSoft
Education
Arizona State University 2004 — 2005
MS, Technology Mgmt, 3.9
Arizona State University 2002 — 2004
BAS, Operations Mgmt, 3.9
Medtronic 1999 - Present
St. Cloud State University 2010 - Present
Norstan Communications, Inc. 1998 - 1999
United States Marine Corps 1976 - 1998
Central Texas College 1994 - 1997
Skills
Calibration, ISO 13485, FDA, Medical Devices, R&D, Electronics, ISO, CAPA, Manufacturing, Root Cause Analysis, Engineering Management, Validation, Automation, Engineering, Testing
Education
St. Cloud State University 2008 — 2009
MEM, Engineering Management
Webster University 1992 — 1995
MA, Management
Wayland Baptist University 1990 — 1992
BSOE, Business Administration
Community College of the Air Force 1985 — 1987
Technical Training
Community College of the Air Force 1982 — 1982
Naval Air Technical Training Center 1977 — 1978
Time Warner Cable April 2014 - Present
Time Warner Cable November 2010 - Present
Time Warner Cable September 2007 - May 2010
Time Warner Cable April 2005 - September 2007
Time Warner Cable April 2005 - April 2007
Norstan Communications Inc November 1995 - September 2003
Education
The University of Akron 1986 — 1991
BA, English
Solutions Through Innovative Technologies, Inc. (dba STI Technologies, Inc.) July 2014 - Present
SpecPro Technical Services (STS) June 2012 - Present
SpecPro, Inc. January 2012 - June 2012
SpecPro, Inc. May 2011 - September 2011
Nationwide Childrens Hospital May 2010 - May 2011
Astor & Black Custom Clothier November 2009 - May 2011
Miami Valley Hospital August 2001 - August 2008
Sheridan & Associates January 2001 - August 2001
Target July 2000 - January 2001
Norstan Communications Inc. July 1995 - December 1999
Skills
Medical Education..., IM & Aerospace, Office Administration, Microsoft Office,..., Aerospace Medicine
Education
Clark State Community College
Sinclair Community College