Norwegian Cruise Line
Industry: Company
DescriptionNorwegian Cruise Line, also known in short as Norwegian, is a cruise line founded in 1966 and based in the United States. It is the third-largest cruise line in the world, controlling approximately 8.7% of the total worldwide share of the cruise market by passengers as of 2018. Customer service: 020 8834 9019 Parent organization: Norwegian Cruise Line Holdings Headquarters: Miami, Florida, United States CEO: Frank J. Del Rio (9 Jan 2015–)
Norwegian Cruise Line List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Norwegian Cruise Line. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Norwegian Cruise Line Salaries. You can even request information on how much does Norwegian Cruise Line pay if you want to. Learn about salaries, pros and cons of working for Norwegian Cruise Line directly from the past employees.
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2,274 Norwegian Cruise Line employees in database. Find out everything there's to know about Norwegian Cruise Line employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Norwegian Cruise Line Employees
Norwegian Cruise Line March 2013 - Present
Celebration Cruise Line September 2008 - March 2013
Royal Caribbean International 2001 - July 2008
Celebrity Catering Service Partnership 1995 - 2001
Celebrity Cruises 1995 - 2001
Apollo Ships Chandlers 1988 - 1995
Skills
Negotiation, Sales, Mergers, Hotels, Hospitality, Food & Beverage, Hospitality Industry, Resorts, Hospitality Management, Hotel Management, Revenue Analysis, Pre-opening, Restaurants, Tourism, Wine, Leisure Travel, Management, Sales Management, Budgets, Operations Management, Banquets, Food Service, Catering, Cost Control, Leisure, Micros, Culinary Skills, Menu Development, Front Office, Food, Rooms Division, Income Statement, Purchasing, Fine Dining, Cruises, Hotel Booking, Event Management, Luxury, Hiring, Leadership, Restaurant Management, Incentives, Customer Satisfaction, Opening Hotels, Pre-opening experience, Travel Management, Yield Management, Property Management...
Education
Universidad EAN 1980 — 1983
Business Administration, Business
UrComped June 2015 - Present
CA Technologies May 2014 - June 2015
CA Technologies November 2013 - May 2014
CA Technologies September 2013 - April 2014
CA Technologies June 2013 - September 2013
CA Technologies - Nimsoft October 2012 - June 2013
GTECH June 2011 - October 2012
TahoeTutors November 2008 - November 2010
Norwegian Cruise Line June 2008 - November 2008
Harrah's December 2006 - June 2008
Skills
Portuguese, Business Development, Marketing, Sales, Training, New Business Development, Marketing Strategy, Online Advertising, Account Management, Direct Marketing, Email Marketing, Strategic Planning, Team Building, Sales Management, Social Media Marketing, Social Media, SAS, SPSS, Netbase, Entrepreneurship, Selling, Product Marketing, Strategy, Product Management, Sales Operations, Leadership, Market Research, Management, Customer Service, Sales Process, B2B, Salesforce.com, Solution Selling, Analytics, Lead Generation, CRM, Strategic Partnerships, SaaS, Competitive Analysis, Direct Sales, Enterprise Software, Cloud Computing, Data Center, Start-ups, Channel Partners
Education
The University of Texas at Dallas - School of Management 2011 — 2013
M.S., Marketing Analytics, 3.514
Universidade Federal do Paraná 2010 — 2011
Portuguese for non-native speakers (CELIN)
University of California, Davis 2002 — 2006
BSc, Managerial Economics
San Ramon High
Universidad del Turabo September 2003 - Present
Suagm July 2006 - Present
HUD Aguas Buenas June 2000 - August 2003
Norwegian Cruise Line November 2000 - May 2001
Skills
Computer Hardware, Active Directory, Windows XP, Windows 7, Windows Server, Help Desk Support, Technical Support, Laptops, A+ Certified, Remote Desktop, E-Learning, Windows Vista, Printers, Norton Ghost, Workstations, Project Management, Software Installation, Customer Service, Higher Education, Training, Management, Strategic Planning, Troubleshooting, Microsoft Office
Education
Universidad del Turabo 2006 — 2014
Master of Business Administration (MBA), Management Information Systems, General
Universidad del Turabo 1997 — 2002
Bachelor of Business Administration (BBA), Computer and Information Systems
Matson Navigation March 2012 - May 2012
Norwegian Cruise Line November 2011 - March 2012
US Merchant Marine Academy 2009 - 2012
Crowley Maritime February 2011 - April 2011
Liberty Maritime November 2010 - February 2011
Villa Park Cablevision September 2006 - June 2008
Skills
Public Relations, Marine Engineering, Film Studio Direction..., Editing, Crisis Management, Supervisory Skills, Logistics, Engineering, Media Relations, Event Management
Education
United States Merchant Marine Academy 2009 — 2011
Norwegian Cruise Line July 2011 - Present
Norwegian Cruise Line October 2009 - June 2010
Norwegian Cruise Line January 2006 - September 2009
Orient Lines 1999 - 2005
Ocean Cruise Line / Pearl Cruises 1992 - 1995
Ocean Cruise Lines 1988 - 1992
Skills
Cruises, Leisure Travel, Tourism, Travel Management, Leisure, Hospitality, Vacation, Sales Management, Sales, Account Management, Hospitality Industry, Marketing Strategy, New Business Development, Hospitality Management, Incentive Travel, Business Travel
Education
Associated Travel School 1979 — 1979
Certificate, Travel & Tourism
University of Arkansas at Fayetteville 1974 — 1978
Bachelor's degree, Psychology
Norwegian Cruise Line November 2014 - Present
Norwegian Cruise Line January 2011 - November 2014
Norwegian Cruise Line - NCL (Bahamas) Ltd 2006 - April 2011
NCL January 2006 - January 2011
Norwegian Cruise Line 2005 - 2011
Norwegian Cruise Line of America (NCLA) 2005 - 2011
Norwegian Cruise Lines January 2001 - 2011
Norwegian Cruise Line of America (NCLA) 2005 - 2009
Skills
Hotels, Resorts, Leisure, Tourism, Revenue Analysis, Casino, Corporate Events, Cuisine, Customer Satisfaction, Event Management, Food, Front Office, Hiring, Hospitality Industry, Hospitality, Hotel Management, Incentives, Income Statement, Leadership, Leisure Travel, Luxury, MICROS, Management, Meeting Planning, Menu Development, Micros, Online Travel, Opening Hotels, Opera, Operations Management, Pre-opening, Pre-opening experience, Property Management..., Restaurant Management, Restaurants, Rooms Division, Tour Operators, Training, Travel Management, Vacation, Wine, Yield Management, Banquets, Budgets
Education
University of Cape Town 1993 — 1997
Norwegian Cruise Line September 2015 - Present
PwC September 2012 - August 2015
Cell>Point September 2010 - September 2012
University of Denver January 2012 - June 2012
PwC June 2011 - August 2011
tw telecom, inc. June 2010 - August 2010
PwC 2010 - 2010
Mountain Asset Management 2007 - 2009
Skills
Accounting, Auditing, Corporate Finance, Finance, Valuation, Analysis, Investments, Leadership, Training, GAAP, CPA, US GAAP
Education
University of Denver - Daniels College of Business 2010 — 2012
MAcc, Accounting
University of Denver - Daniels College of Business 2007 — 2011
BSAcc, Accounting
Universidad Antonio de Nebrija 2009 — 2009
Study Abroad
Cherry Creek High School
Diploma, General
Gourmet Foods International September 2012 - Present
ANCO Fine Cheese February 2005 - September 2012
Publix May 2000 - August 2011
Narcosis Scuba Center May 2002 - December 2004
Republic National Distributing Company March 2000 - October 2001
Channel Dive Center November 1998 - December 1999
Alaska Distributors February 1998 - November 1998
Norwegian Cruise Line February 1991 - February 1996
Visions Unlimited Photography May 1985 - December 1990
Fox Portrait Studio September 1979 - May 1985
Skills
Beer, Food, Food & Beverage, Grocery, Food Service, Merchandising, Retail, Wine, Food Safety, Inventory Management, Cooking, Cheese, Gourmet, Advertising, Food Industry, Sales, Management, Wine Tasting, Inventory Control, Restaurants, Alcoholic Beverages, Culinary Skills, Income Statement, Menu Development, Profit, Purchasing, Training, Beverage Industry, Winemaking, Food Pairing, Supermarkets, Pricing, Hospitality, POS, Market Planning, Time Management, Distributors, P&L Management, Key Account Development, IRI, Consumer Products, Direct Store Delivery, Restaurant Management, Planograms, Fine Dining, Forecasting, P&L, Business Intelligence, Catering, Public Speaking
Education
University of Alaska Southeast 1998 — 2000
Business - Fine Art
Expedia CruiseShipCenters November 2014 - Present
Fusion Learning April 2013 - Present
brandUcoaching Inc. January 2009 - Present
Norwegian Cruise Line December 2006 - July 2008
Norwegian Cruise Line November 2002 - December 2006
Carnival Cruise Lines 1998 - 2002
Skills
Sales Coach, Educator, Professional Speaker, Coaching, Sales Management, Tourism, Cruises, Public Speaking, Social Media Marketing, Account Management, Team Building, Travel Management, New Business Development, Motivational Speaking, Sales, Strategic Planning, Entrepreneurship, Customer Service, Marketing Strategy, Contract Negotiation, Management, Sales Operations, Training, Social Networking, Competitive Analysis, Public Relations, Selling, Business Strategy, Small Business, Business Travel, Marketing Communications, Sales Process, Leadership, Budgets, Vacation, Incentives, Business Planning, Recruiting, Online Advertising, Hospitality, Online Travel, Business Development, Start-ups, Social Media, Team Leadership, Leisure, Event Planning, Marketing, Event Management, Negotiation
Education
SEEDS 2008 — 2010
Business Planning, Entrepreneurship
Toastmasters International 2008 — 2010
Competant Communicator (CC), Communication and Leadership Track
University of Calgary 1991 — 1997
Bachelor of Arts, Sociology & Industrial Relations
Silversea Cruises October 2014 - Present
ThrillSeekers Music Group LLC January 2011 - Present
Norwegian Cruise Line March 2012 - October 2014
Skills
Access, Time Management, Social Networking, Cruises, Pricing, Event Planning, Event Management, Marketing, Social Media, Microsoft Excel, Facebook, Sales, Team Leadership, Market Research, Budgets, Fundraising, Training, Leadership, Retail, Microsoft Word, Research, Outlook, Strategic Planning, Hospitality, Nonprofits, Microsoft Office, Public Speaking, Customer Satisfaction, Team Building, Public Relations, Business Development, Data Entry, Sports Marketing, PowerPoint, Teamwork, Customer Service, Sports, Advertising, Management, Inventory Management, Spanish, Online Marketing, Social Media Marketing, Account Management, Marketing Strategy, Music Industry, Music Production, Music
Education
Nova Southeastern University 2012 — 2016
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies
University of Central Florida 2005 — 2010
Criminal Justice, Legal Studies, General
Cirque du Soleil April 2015 - Present
Norwegian Cruise Line March 2013 - August 2013
Dragone July 2010 - March 2013
Resorts World Sentosa January 2010 - July 2010
Education
Université Paris Sorbonne (Paris IV) 2013 — 2014
Language
University of Nevada Las Vegas 2005 — 2009
Bachelor of Business Administration (BBA), Hospitality Administration/Management
Rady Children's Hospital-San Diego November 2014 - Present
Multiple Clients October 2013 - November 2014
The Elizabeth Hospice November 2011 - August 2013
Insitu, Inc., a Boeing company December 2007 - June 2011
Norwegian Cruise Line May 2006 - October 2007
Tenet Healthcare (AHMC & DRMC) February 2003 - February 2006
Medistaff February 2002 - February 2003
Intuit April 2000 - February 2002
Cotelligent May 1997 - April 2000
Skills
Strategic Sourcing, Technical Recruiting, Healthcare Recruiting, Employee Relations, Compensation, Training & Development, Presenter, Cold Calling, Corporate Communications, Staffing Services, Talent Management, Recruiting, Internet Recruiting, Human Resources, Deferred Compensation, Employee Benefits, Employee Training, Leadership, Performance Management, Healthcare, Training, Personnel Management, Temporary Placement, Onboarding, Job Descriptions, Job Fairs, HR Consulting, Resume Writing, Sourcing, Screening, Applicant Tracking..., College Recruiting, Management, Interviews, HRIS, HR Policies, Hiring, Sales, Talent Acquisition, Benefits Negotiation, Business Development, Account Management, Benefits Administration, New Hire Orientations, Workforce Planning, Screening Resumes, Coaching, Vendor Management
Education
Human Resources Certification Institute
Professional in Human Resources (PHR)
National Association of Health Care Recruiters
Certified Health Care Recruiter (CHCR)
University of California, San Diego
Human Resources Professional Certificate
Warner Pacific College
BS, Business Administration
TracFone Wireless September 2014 - Present
Simple ITeas March 2012 - Present
Norwegian Cruise Line March 2014 - September 2014
Apex Systems February 2012 - March 2014
AvMed Health Plans October 2011 - February 2012
Norwegian Cruise Line January 2011 - August 2011
CODETEL March 2006 - January 2011
Seguros Universal July 2005 - March 2006
Orange Dominicana 2002 - 2005
Tricom 2000 - 2002
Skills
PL/SQL, Unix, Shell Scripting, SQL, Oracle SQL, HTML, Linux, Databases, JSP, Business Intelligence, Web Services, Solaris, Microsoft SQL Server, Data Warehousing, Java, ITIL, Oracle, MySQL, Windows, Integration, Software Development, JavaScript, Oracle SQL Developer
Education
Universidad Nacional Pedro Henríquez Ureña 1996 — 2001
College, Computer Engineer
Colegio Victor Manuel 1991 — 1995
BS, BS
Noble Drilling October 2013 - Present
Totem Ocean Trailer Express March 2012 - June 2013
Norwegian Cruise Line November 2011 - March 2013
USMMA 2009 - 2013
American Roll-on Roll-off Carrier November 2010 - February 2011
Skills
Freight, Navigation, Maritime, ISM, Training, Troubleshooting, Ports, Maritime Operations, Command, GMDSS, ISPS Code, Marine Operations, Maritime Safety, Maritime Security, SOLAS, Seamanship, Ship Management, Shiphandling, Ships, Tanker, ARPA, Boat, Celestial Navigation, DP, Dynamic Positioning, International Shipping, Marine Engineering, Marine Safety, Maritime Law, STCW, Ship Security Officer, Shipbuilding, Tanker Operations, Vessel Management, Vessel Operations, Vessels, Yachting, Marine Survey, Sailing, Marine Industry, Shipping, Marine Propulsion, Naval Architecture, Shipyards, Navigation Systems, Vetting, Pressure Vessels, Ocean, Diesel, Crewing
Education
United States Merchant Marine Academy 2009 — 2013
Bachelor of Science (B.S.), Maritime Studies, 3.0 GPA
S2BN Entertainment Corporation September 2015 - Present
StepUp2Dance January 2012 - Present
Crunch Fitness June 2010 - Present
Norwegian Cruise Line 2010 - Present
Atrium Staffing July 2009 - Present
Stage Entertainment December 2012 - November 2013
New York Musical Theatre Festival 2012 - 2012
New York Musical Theatre Festival 2011 - 2011
Skills
Stage, Choreography, Theatre, Musical Theatre, Dance, Project Management, Director, Dance Captain, Performance Management, Catering, Production Assistance, Fitness Instruction, Ballet, Theatrical Production, Performing Arts, Improvisation, Acting, Contemporary Dance, Shakespeare, Entertainment, Stage Management, Plays, Drama, Voice Over, Directing, Singing
Education
University of The Arts 2001 — 2005
Bachelor of Fine Arts (BFA), Musical Theatre
University of Hartford 2000 — 2001
Theatre/Theater
NRG Energy October 2011 - Present
GenOn Energy 2011 - 2012
Alcoa January 2008 - October 2011
Norwegian Cruise Line January 2004 - January 2008
Skills
Safety Management..., Supervisory Skills, Petroleum, Occupational Health, Training, EHS, Environmental..., Emergency Management, Risk Assessment, Environmental Compliance, Inspection, Hazardous Materials, Energy, Hazardous Waste..., Power Generation, Operations Management, Workplace Safety, Industrial Safety, Construction Safety, Maintenance Management, Hazard Analysis, Risk Management, Commissioning, Gas, Environmental Awareness, ISO 14001, Preventive Maintenance, Industrial Hygiene, Accident Investigation, Incident Investigation
Education
United States Merchant Marine Academy 1989 — 1994
Bachelor of Science (B.S.), Marine Transportation
Prestige Cruise Holdings June 2012 - October 2013
Burger King Corporation October 2008 - October 2010
Norwegian Cruise Line July 2001 - October 2008
Edelman Public Relations 1998 - 2001
Skills
Crisis Communications, Media Relations, Internal Communications, Issues Management, Special Events, Event Planning, Social Media, Public Relations, Corporate Communications, Strategy, Strategic Communications, Corporate Social..., Event Management, Marketing Communications, Integrated Marketing, Public Affairs, Publicity, Tourism, International Relations, Online Marketing, Speech Writing, Project Planning, Copywriting, Press Releases, Newsletters, Crisis Management, Social Media Marketing, Journalism, Reputation Management, Web Content, New Media, Blogging, Spokesperson, Investor Relations, Television, Brand Development, Email Marketing, Copy Editing, Digital Marketing, Publications, Advertising, Sponsorship, Brand Awareness, Editorial, Digital Media, Direct Marketing, Storytelling, Content Development, Corporate Branding, Content Strategy
Education
University of Central Florida 1989 — 1992
Bachelor of Arts, Journalism
Maersk Line, Limited January 2015 - Present
Norwegian Cruise Line July 2014 - December 2014
Maersk Line, Limited June 2012 - September 2012
Norwegian Cruise Line March 2012 - June 2012
Maersk Line, Limited July 2011 - November 2011
Education
United States Merchant Marine Academy 2010 — 2014
Maritime Operations and Technology, Deck
Norwegian Cruise Line April 2015 - Present
Norwegian Cruise Line January 2014 - April 2015
Norwegian Cruise Line May 2012 - December 2013
Guest Counts Hospitality May 2011 - August 2011
Dance Alive National Ballet May 2010 - December 2010
Gainesville Health and Fitness Club January 2010 - May 2010
Victoria's Secret May 2009 - August 2009
Skills
Social Media Marketing, Marketing, Event Management, Sales, Email Marketing, Social Media, Facebook, Advertising, Social Networking, Event Planning, Customer Service, Customer Acquisition, Business Development, CRM, Budgets, Lead Generation, Marketing Communications, Salesforce.com, Direct Sales, Brand Management, Leisure Travel, Customer Retention, Strategic Partnerships, Trade Shows, Sales Growth, Market Research, Public Relations, Press Releases, Travel, Marketing Strategy, Microsoft Office, Forecasting, Cruises, Tourism, Hospitality, Travel Management, Brand Awareness, Revenue & Profit Growth, Sales Process, Direct Marketing, Community Outreach, Inventory Management, SEO
Education
University of Florida 2008 — 2012
Bachelors of Science in Business Administration, Marketing
Universitat Autònoma de Barcelona 2011 — 2011
Study Abroad
ion interactive July 2014 - Present
Champion Solutions Group January 2014 - July 2014
Norwegian Cruise Line May 2012 - December 2013
Simon Property Group January 2012 - April 2012
Skills
Content Marketing, Social Media Marketing, Marketing, Leadership, Social Media, Customer Service, Social Networking, Sales Operations, Time Management, Email Marketing, Sales, Organized Multi-tasker, Salesforce.com, Self-driven, Online Advertising, Building Relationships, Oral & Written..., Motivated self-starter, Manage Client..., CheetahMail, Oracle Applications, Multitasking Skills, Self-confidence, Adaptation, Citrix, SaaS, Office 365, Online Lead Generation, Email Marketing Software, Digital Marketing, Analytics, CRM, Business Strategy, Strategic Consulting, Online Marketing
Education
University of Central Florida 2008 — 2012
Bachelors of Science, Marketing, Psychology
Walt Disney World May 2010 - Present
Reunion Resort November 2014 - April 2015
Norwegian Cruise Line July 2013 - August 2014
Planet Hollywood May 2012 - July 2012
Skills
Microsoft Word, Public Speaking, Money Management, Team Management, Team Motivation, Customer Service, Leadership, Food & Beverage, Customer Satisfaction, Restaurants, Social Media
Education
University of Central Florida 2010 — 2016
Bachelor of Science (B.S.), Hospitality Administration/Management
Valencia College 2011 — 2012
Associate of Arts (A.A.)
Caesars Entertainment Corporation 2006 - Present
Marriott International 2000 - 2006
Hilton Hotels Worldwide 1995 - 2000
Deloitte 1985 - 1990
Norwegian Cruise Line 1982 - 1985
Skills
Accounting, Financial Accounting, Accounting Applications, Management Accounting, Operating Budgets, Monthly Close, SEC filings, Tax Accounting, SOX Compliancy
Education
University of Nevada-Las Vegas 1980 — 1982
Master of Business Administration (M.B.A.), Hospitality Administration/Management
University of California, Berkeley
Bachelor of Arts (B.A.)
ibidmobile.net February 2014 - Present
Amazing Grace August 2014 - November 2014
Westchester Broadway Theatre April 2014 - August 2014
Walnut Street Theatre October 2013 - January 2014
Norwegian Cruise Line July 2013 - September 2013
Burlesque to Broadway February 2013 - June 2013
Laugh Out Loud Productions, LLC January 2013 - February 2013
Allenberry Playhouse and Resort June 2012 - September 2012
Spirit Productions May 2012 - June 2012
NIKO companies December 2011 - April 2012
Skills
Acting, Stage, Theatre, Entertainment, Drama, Film, Voice Acting, Performing Arts, Singing, Music, Plays, Choreography, Short Films, Commercials, Musical Theatre, Ballet, Directing, Theatrical Production, Dance, Voice Over, Screenwriting
Education
University of The Arts 2005 — 2008
BFA, Jazz Dance Performance
Pride of America Cruise Ship August 2012 - Present
Universal EPA Refrigeration Certification January 2012 - Present
Norwegian Cruise Line August 2012 - March 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, English, Teamwork, Customer Service, AutoCAD, Maritime, Shipping, Engineering, Research, Windows, Photoshop
Education
United States Merchant Marine Academy 2007 — 2012
Bachelor of Science (BASc), Marine Systems Engineering and Nuclear Engineering
United States Merchant Marine Academy
Bachelor of Science, Marine Systems Engineering; Nuclear Engineering Minor
Cablevision April 2013 - Present
Bouchard Transportation Co., Inc. August 2011 - November 2011
Norwegian Cruise Line 2003 - 2005
PNCT 2003 - 2005
NYCEDC 2002 - 2005
NOL/APL Ltd 1999 - 2002
Long Island Soccer Park 1992 - 1998
JFK IAT 1995 - 1997
Maher Terminals 1981 - 1983
US Lines 1978 - 1982
Skills
Shipping, Freight, Navigation, ISM, Marine Engineering, Ocean, Logistics, Maritime Security, Boat, International Shipping, Container, International Logistics, Maritime, Operations Management, Shipbuilding, Supply Chain Management
Education
United States Merchant Marine Academy 1974 — 1978
BS, Marine Transportation
Hicksville High 1970 — 1978
Regents Diploma, General
The Capital Roundtable April 2013 - Present
Holland America Line August 2010 - October 2012
ModCloth April 2011 - November 2011
Toorak Coffee Shop September 2009 - August 2010
Norwegian Cruise Line October 2008 - February 2009
Light Horse Tavern July 2008 - October 2008
Two Beans Productions -- National Tour January 2008 - June 2008
Ambassador Yellow Pages September 2007 - January 2008
The Coffee Bean & Tea Leaf® June 2003 - September 2007
Teacher Created Resources June 2000 - September 2007
Skills
Music, Singing, Performing Arts, Stage, Musical Theatre, Entertainment, Acting, Theatre
Education
UCSB 2000 — 2004
Bachelor's of Music, Voice Performance
MyExcursions.com January 2005 - Present
Radisson Seven Seas Cruises April 1997 - December 2004
Silversea Cruises January 1995 - April 1997
Pearl Cruises 1993 - 1995
Cruise Pro 1992 - 1993
Royal Viking Line 1988 - 1992
Cunard Sea Goddess March 1991 - June 1991
Norwegian Cruise Line 1986 - 1988
Skills
Cruises, Travel Planning, Leisure Travel, Groups, Luxury, Vacation, Tourism, Tour Operators, Travel Management, Tour Management, River Cruises, Hospitality, Luxury Cruise, Adventure Travel, Leisure, Honeymoons
Education
University of Tulsa 1981 — 1984
French, Russian
Sorbonne University 1983 — 1983
Cours de la Civilisation Francaise
Norwegian Cruise Line May 2013 - Present
Masters of Illusion Live! 2011 - Present
USITT 2007 - Present
Don Guy Lighting Design June 1996 - Present
Chapman University 2005 - Present
Saint Louis Ballet 2004 - Present
Carnival of Wonders 2001 - Present
STS Group 2002 - 2008
Universe Lighting 1999 - 2002
Skills
Lighting Design, Technical Design, Final Cut Pro, Production Management, Metal Fabrication, Architectural Lighting, Theme Design, Theme Parks, AutoCAD, SketchUp, Solidworks, Vectorworks, Stage Lighting, Lighting Control, Landscape Lighting, Production Managment, Teaching, Technical Direction, Stage Management, Entertainment, Live Events, Theatrical Production, Theatre, Stage, Pro Tools, Performing Arts, Entertainment Industry, Concerts, Drama, Show Production, Plays, Concert Production, Musical Theatre, Set Construction, Set Design, Dance, Event Producing, AV, Corporate Events, Projection, Lightwright, Arts Administration, Festivals, Shakespeare, Lighting Controls, Rigging, Moving Lights, Entertainment Technology, Live Sound
Education
University of California, Irvine
Master of Fine Arts (MFA), Lighting Design
University of Alabama
Theatre
Norwegian Cruise Line April 2004 - Present
United States Naval Reserve June 2001 - Present
ExxonMobil - SeaRiver Maritime June 2001 - April 2004
Skills
Maritime, Navy, Ports, Maritime Operations, Marine Engineering
Education
United States Merchant Marine Academy 1997 — 2001
BS, Marine Transportation
United States Merchant Marine Academy 1997 — 2001
Bachelor of Science (BS), Marine Transportation
Tampa Preparatory School
Norwegian Cruise Line January 2014 - Present
Gora Consulting May 2013 - January 2014
MTN Satellite Communications February 2012 - May 2013
EyesPoint.Net June 2011 - January 2012
Celebrity Cruises May 2010 - June 2011
EyesPoint.Net March 2007 - May 2010
MKM 2003 - 2008
Serbian Military March 2006 - March 2007
GED System January 2005 - March 2006
BBS Company January 2004 - January 2005
Skills
Server administration, Cisco networking, xhtml/css, Mac OS X, PHP, MySQL, Wireless, POS, Troubleshooting, Windows, Computer Hardware, Network Administration, Operating Systems, Security, Software Installation, Deployment, Windows Server, VMware, IT Service Management, Customer Relations, Team Building, Windows 7, Customer Service
Education
University of Belgrade 2009 — 2010
Bachelor of Applied Science (B.A.Sc.), Information Technology and e-business
University of Belgrade 1997 — 2001
associate degree equivalent, Information Technology and statistics
Milenko Brzak - Uca 1993 — 1997
Highschool, Electrotechnics / Automation
MEBA August 2004 - Present
Sabine Surveyors, Ltd September 2010 - December 2010
Patriot Contract Services February 2009 - September 2009
Patriot Contract Services September 2008 - November 2008
Norwegian Cruise Line January 2005 - May 2008
Osprey Ship Management October 2004 - November 2004
Empire Harbor Marine September 2004 - October 2004
Skills
Maritime Operations, Maritime, Air Compressors, Diesel, Marine Engineering, Ships, Crisis Management, Preventive Maintenance, ISM, Petroleum, Shipbuilding, Shipping
Education
United States Merchant Marine Academy 2000 — 2004
BS, Marine Engineering
Fulton Hall Technical Consultants October 2009 - Present
Eastwind Maritime September 2008 - June 2009
Eastwind Maritime September 2008 - June 2009
Norwegian Cruise Line August 2005 - July 2008
Norwegian Cruise Lines August 2005 - July 2008
Jack Weiler Hospital September 1998 - July 2008
NCLA 2005 - 2008
Norwegian Cruise Lines August 2005 - December 2006
The Dome-Tech Group April 2001 - December 2002
Dome-Tech Engineering April 2001 - December 2002
Skills
Contract Management, Energy, Diesel, Engineering, Inspection, Maritime, Power Generation, Project Management, Supervisory Skills, Construction, Marine Engineering, Operations Management
Education
United States Merchant Marine Academy 1992 — 1997
BS, Marine Engineering
United States Merchant Marine Academy 1992 — 1997
Bachelor of Science, Marine Engineering
United States Merchant Marine Academy 1992 — 1997
Bachelor of Science, Marine Engineering
Otoro Wine and Sushi January 2013 - Present
Hampton January 2012 - March 2013
Chrysler February 2011 - April 2012
Norwegian Cruise Line March 2010 - March 2011
So Clean Janitorial Services January 2004 - May 2009
Volkswagen of America January 2008 - August 2008
Skills
Automotive, Inventory Management, Management Consulting, Customer Service, Writing, Microsoft Office, Microsoft Excel, Shipping, Distributors, Social Media Marketing, Payroll, Packaging, Cpr Certified, Cashiering, Cash Management, Telephone, Janitorial, Food & Beverage, Forklift Operator, Photography, DJ, Ski, Communication Skills, Typing, Schedules
Education
Universal Technical Institute of Illinois Inc 2005 — 2007
Certification, Automotive Engineering Technology/Technician
Utica High School 2002 — 2005
Norwegian Cruise Line March 2015 - Present
Norwegian Cruise Line December 2012 - March 2015
Norwegian Cruise Line August 2010 - December 2012
Carnival Cruise Lines April 2009 - August 2010
Karisma Hotels 2008 - 2009
Carnival Cruise Lines 2004 - 2008
Compupay 2002 - 2004
AXA Corporate Solutions 2000 - 2002
Davis Polk & Wardwell LLP 2000 - 2000
LeBoeuf, Lamb, Greene & MacRae 1997 - 1999
Skills
Trade Marketing, Business-to-Business..., Media Planning, Marketing Communications, Strategic Planning, Project Management, Budget Management, Forecasting, Contract Negotiation, Marketing Strategy, Marketing, Advertising, B2B, Corporate Communications, Strategic Communications, Email Marketing, B2B Marketing, Digital Marketing, Team Building, Budgets, Tourism, Account Management, Sales, E-commerce, Sales Operations, Training, Business Development, Event Management, Cruises, Incentive Travel, Online Marketing, Direct Marketing, Market Planning, Strategy, Trade Shows, Online Advertising, Sales Management, Hospitality, Management
Education
Tufts University 1996 — 2000
BA, History
Ethical Culture Fieldston School 1990 — 1996
High School Diploma, General Studies
Norwegian Cruise Line July 2014 - Present
Vetta Jewelry, Inc. May 2013 - Present
American German Heir Search August 2012 - April 2013
Central Florida Future August 2010 - May 2012
VS Publishing Company January 2011 - May 2011
Orlando Style Magazine August 2010 - December 2010
Osprey Observer June 2007 - August 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, English, Photoshop, HTML, Blogspot, SPSS, Access, AP Style, retail, Merchandising, Fashion, Sales, Marketing Strategy, Jewelry, Product Development, Strategic Planning, Operating Budgets, Sales Operations, Press Releases, Blogging, Retail
Education
University of Central Florida 2008 — 2012
Bachelor of Arts (B.A.), Journalism
University of Central Florida 2008 — 2012
Bachelor of Science (B.S.), Psychology
Milepost Group, Inc. September 2014 - Present
CruisingStore.com April 2015 - Present
Norwegian Cruise Line March 2008 - November 2014
Carlson - Regent International May 2004 - March 2008
Grand Expeditions, Inc. 1996 - 2004
Skills
Change Management, Leadership Development, Vendor Management, IT Management, Team Building, Management, Business Analysis, Team Leadership, Analysis, Strategy, Negotiation, Mergers & Acquisitions, Business Intelligence, Risk Management, Data Center, New Business Development, Stakeholder Engagement, Disaster Recovery, IT Strategy, Integration, Program Management, Leadership, Process Improvement, Business Process..., CRM, Strategic Planning, Business Strategy, Business Process, Operations Management, Outsourcing, Start-ups
Education
Vanderbilt University - Owen Graduate School of Management 2003 — 2005
MBA, Strategy & Economics
University of Alabama at Birmingham 2003 — 2006
MS, Electrical Engineering
University of Minnesota - Carlson School of Management 2004 — 2004
Exec Leadership Program, Management
University of Alabama at Birmingham
BS, Mathematics / Physics
Seminole Classic Casino Hollywood July 2014 - Present
Seminole Classic Casino Hollywood January 2014 - July 2014
Seminole Casino Immokalee February 2013 - July 2013
Black Diamond Casino Cruises November 2012 - February 2013
Casino Party Planners Southflorida September 2010 - December 2012
Palm Beach Princess Casino February 2008 - February 2010
Sea Escape Casino Cruises February 2005 - January 2008
Norwegian Cruiselines August 2002 - December 2004
Norwegian Cruise Line December 2000 - August 2001
Derby Gran Casino and Race Track, Lima- Peru November 1996 - May 2000
Skills
Casino, Gambling, Gaming Industry, Hospitality, Poker, Casino Gaming, Customer Service, Blackjack, Roulette, Resorts, Team Building, Microsoft Office
Education
Universidad Nacional Federico Villarreal
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Norwegian Cruise Line October 2013 - Present
Walt Disney World August 2011 - September 2014
The Walt Disney Company January 2012 - June 2012
City University of Hong Kong June 2011 - August 2011
Evie Consulting June 2011 - August 2011
Systemwide Education Abroad Program (EAP), University of California April 2011 - June 2011
Santa Barbara District Attorney's Office January 2011 - June 2011
Silicon Valley Bank June 2010 - September 2010
Cottage Hospital, Lions Sight and Hearing Center April 2010 - June 2010
City of Milpitas June 2004 - August 2009
Skills
Marketing Communications, Social Media Marketing, Writing, Editing, Project Coordination, Communication Research, Team Management, Microsoft Office, Adobe Creative Suite, Marketing Strategy, Public Relations, Public Speaking, Performer, PowerPoint, Microsoft Excel, Social Media, Microsoft Word, Event Planning, Facebook
Education
University of California, Santa Barbara 2007 — 2011
B.A., Business Economics, Communication, GPA 3.8/4.0
Università Commerciale 'Luigi Bocconi' 2009 — 2009
International Economics, Global Marketing
Profit Realty Group March 2011 - Present
Landlord July 2007 - Present
C-Tech Ltd March 2001 - May 2007
Norwegian Cruise Line November 2000 - January 2001
Rover Group May 1999 - July 2000
First Choice January 1998 - May 1999
Birmingham University September 1994 - May 1997
Rugby, Warwickshire. Life, UK Company October 1991 - October 1994
Crowner Products August 1987 - September 1991
Skills
Customer Relations, Sales, Customer Satisfaction, Negotiation, Event Management, Budgets, Team Leadership, Business Planning, Retail, Team Building, Contract Negotiation, Strategic Planning, Business Strategy, Customer Service, New Business Development, Management, Marketing, Real Estate, Property Management, Marketing Strategy, Market Research, Sales Management
Education
Birmingham University 1994 — 1997
BA Honours, Business, Finance, Travel and Tourism
Birmingham University, College of Tourism (BCFTCS) 1994 — 1997
B. A. Honors Degree, Business, Finance and Tourism Management
Warwickshire College of Further 1984 — 1987
B/TEC General; B/TEC National, Business Studies; Travel and Tourism
Newquay Treviglas School 1979 — 1984
Eng, Maths, Geo, History, Physics, Chemistry, Eng Lit, 8 O'levels
The Westin Birmingham July 2015 - Present
Sheraton Birmingham & The Westin Birmingham Hotel October 2007 - June 2015
Sheraton Birmingham Hotel June 2001 - October 2007
Delta Queen Steamboat Company October 1998 - May 2001
Levy Restaurants April 1996 - June 1998
Walt Disney World Swan and Dolphin July 1995 - April 1996
Norwegian Cruise Line June 1983 - May 1995
Seiler Hotels - Mont Cervin Hotel, Zermatt, Switzerland October 1982 - May 1983
Skills
Customer Satisfaction, Training, Hospitality, Banquets, Food & Beverage, Restaurants, Leadership, Hotels, Event Planning, Management, Hospitality Industry, Wine, Forecasting, Hotel Management, Pre-opening, Culinary Skills, Hospitality Management, Micros, Rooms Division, Opening Hotels, Six Sigma, Revenue Analysis, Resorts, Convention Services, Property Management..., Pre-opening experience, Yield Management, Guest Service Management, Front Office, Fine Dining, Menu Development, Menu Engineering, Catering, Hiring, Menu Costing, Restaurant Management, Lodging, Guest Recovery, Meeting Planning, Cuisine, Tourism, Rooms Division..., New Restaurant Openings, Hotel Booking, Banquet Operations, Hotel Administration, Cost Control, Food, Delphi, MICROS
Education
Universidade Católica Portuguesa 1977 — 1978
Liceu Camoes 1973 — 1977
High School, Foreign Languages and Literatures, General
Mojitos Usa October 2014 - Present
Cheney Brothers, Inc. August 2013 - October 2014
Regency Hotel Miami December 2011 - May 2013
Sheraton Miami Airport Hotel & Executive meeting Center June 2010 - July 2011
The Palms Hotel & Spa March 2008 - June 2010
Norwegian cruise line 2007 - 2008
Club Paris LLC. September 2005 - January 2007
Skills
ADP Payroll, Microsoft Excel, Time Management, Kronos, Quality Control, Micros, Negotiation, HRSS, Food & Beverage, Hospitality Industry, Restaurants, Menu Development, Hotels, Budgets, Wine, Customer Satisfaction, Customer Service, Food, Hotel Management, Income Statement, Banquets, Pre-opening, Hospitality Management, Resorts, Restaurant Management, Revenue Analysis, Catering, Hospitality, Cocktails, Convention Services, Cuisine, Banquet Operations, Alcoholic Beverages, F&B Management, Culinary Skills, Fine Dining, F&B Operations, Food Service, Hotel Booking, Front Office, Menu Costing, Management, Menu Engineering, New Restaurant Openings, Opening Hotels, Operations Management, Opera, P&L, Pre-opening experience, Process Scheduler
Education
United States Sommelier Association at Le Cordon Bleu
Universidad de Montevideo
Universidad de Montevideo
Noble Drilling September 2014 - Present
Maersk Line, Limited September 2011 - September 2014
Anchor Innovation, Inc August 2010 - September 2010
Smith Marine Corporation June 2010 - July 2010
Computer Sciences Corporation November 2009 - June 2010
Moran Towing Corporation May 2008 - June 2008
Sargeant Marine February 2008 - April 2008
Norwegian Cruise Line November 2007 - January 2008
Hapag Lloyd Flug GmbH November 2006 - March 2007
Skills
Navigation, Shipping, Sailing, Boat, Seamanship, Navy, Dynamic Positioning, Ships, Maritime Operations, GMDSS, Shiphandling, STCW, DP, Inspection, Offshore Drilling, Petroleum
Education
United States Merchant Marine Academy 2005 — 2009
Bachelor of Science, Marine Transportation
American Contract Freight June 2014 - Present
Norwegian Cruise Line January 2011 - October 2013
Diligent Delivery Systems February 2004 - April 2010
Skills
Cruises, Customer Service, Negotiation, Purchasing, Contract Negotiation, Budgets, Forecasting, Inventory Management, Maritime, Microsoft Office, Microsoft Excel, Logistics, Sales, Management, Operations Management, Maritime Operations, Tourism, Sales Management, Hotels, Travel Management, Hospitality, Transportation, Shipping, Recruiting, Analysis, Logistics Management, Customer Satisfaction, Freight, P, Warehousing, Transportation..., International Shipping, Account Management, Supply Chain, Hiring, Training, International Logistics, Food, Container, Warehouse Management, Customs Regulations, PowerPoint, Trade Shows, Teamwork, Distribution Center..., Air Freight
Education
Hazardous Material Compliance, Inc 2014 — 2014
Certificate of Achievement, Transportation of general Dangerous Goods - General Awareness
Universidad APEC 1982 — 1995
Associate of Arts (A.A.), Commercial and Advertising Art
Aubrey Grant Music September 2013 - Present
Parking Management Company October 2013 - November 2014
Norwegian Cruise Line October 2012 - May 2013
Skills
Musical Theatre, Acting, Songwriting, Church Music, Church Planting, Church Consulting, Social Skills, People Skills, Inspiring People, Improvisation, Singing, Vocalist, Performing Arts, Music, Stage, Entertainment, Dance, Social Media, Theatre
Education
The University of the Arts 2005 — 2009
Bachelor of Fine Arts (BFA), Musical Theatre
The University of the Arts 2005 — 2009
Bachelor of Fine Arts (B.F.A.), Musical Theatre
Norwegian Cruise Line May 2015 - Present
TEKsystems July 2014 - May 2015
Assurant Solutions January 2010 - July 2014
Assurant Solutions November 2008 - December 2009
Asssurant Servicios de Mexico August 2007 - November 2008
S.G.H Consultores February 2007 - May 2007
Consis International August 2003 - February 2007
Skills
Spring, Hibernate, Java Enterprise Edition, Java, SQL, Web Services, XML, Ant, JUnit, SDLC, Agile Methodologies, Software Development, JavaScript, JSP, UML, SOA, Eclipse, WebSphere Application..., HTML, PL/SQL, Oracle, Struts, Apache, AJAX Frameworks, Subversion, MySQL, OOP, Object Oriented Design, Integration, Test Driven Development, Weblogic, GWT, WSAD, Continuous Integration, Testing, Microsoft SQL Server, Websphere, Linux, Scrum, Web Applications, jQuery, Servlets, Maven, Design Patterns, J2EE Application..., SOAP, Scala, Play Framework, SBT, Spring Framework
Education
Universidad Centro Occidental 'Lisandro Alvarado' 1994 — 2002
Bachelor of Applied Science (BASc), Computer Science
Draftpot September 2015 - Present
World Wide Records February 2015 - Present
Mr. Fantasy Guru May 2011 - Present
Electronic Arts (EA) March 2005 - Present
FantasyDraft December 2014 - September 2015
Nickelodeon Suites Resort June 2010 - September 2015
Clique Fund LP February 2014 - November 2014
Norwegian Cruise Line September 2012 - March 2013
Suicide Fantasy Sports August 2011 - September 2012
Education
University of Central Florida 2005 — 2009
Bachelor of Arts, Theatre, Coaching (Sports)
Hotel Villa del Sol, Vias Car Rental November 2012 - July 2014
Hotel Miramar March 2012 - November 2012
Lynina Inn Hotel January 2011 - November 2011
Norwegian Cruise Line August 2009 - December 2009
Walt Disney World May 2008 - April 2009
Garcia Advertising Specialties February 2003 - May 2008
Skills
Microsoft Office, Aloha, Printers Plan, POS, Excel, Supervisory Skills, Process Scheduler, Purchasing, Microsoft Excel, Troubleshooting, Customer Service, Teamwork, Leadership, Food & Beverage, Hotels
Education
Instituto Vocacional Aurea E. Mendez 2003 — 2003
Culinary School
Universidad del Sagrado Corazón 1988 — 1995
Administration
Universidad del Turabo
Bachelors
Entrepreneur March 2015 - Present
Norwegian Cruise Line 2005 - March 2015
World Travel Holdings, Inc (formerly NLG, Inc) 1998 - 2005
Skills
Tourism, Revenue Analysis, Travel Management, Cruises, Hospitality, Hotels, Leisure, Leisure Travel, Hospitality Industry, Event Management, Marketing Strategy, Sales, Tour Operators, Resorts, Business Travel, Hospitality Management, Tranportation, Pricing, Transfer Pricing, Pricing Strategy, Business Strategy, Business Planning, Call Centers, Passenger Services, Cruise Lines, Cruise line operations, Adventure Travel, Airlines, Amadeus, Banquets, Budgets, Catering, Corporate Events, E-commerce, Customer Satisfaction, Event Planning, Food, Forecasting, Front Office, Galileo, Guest Service Management, Hotel Booking, Hotel Management, Incentives, Management, Marketing, Luxury, Meeting Planning, Micros, Online Advertising
Education
UF Hough Graduate School of Business 1997 — 1998
Master of Business Administration (MBA), Finance, General
Vanderbilt University 1989 — 1993
Association québécoise des transports (AQTr) December 2006 - Present
21st Century Innovations, Inc. May 2010 - April 2012
Travailleur autonome July 2008 - April 2011
Commission Gomery June 2004 - March 2006
Biodôme de Montréal May 2001 - May 2004
Musée canadien des civilisations January 1999 - August 2000
Norwegian Cruise Line November 1997 - October 1998
Skills
Service à la clientèle, Vente, Relations affaires, French, Negotiation, Real Estate, Relocation, Real Estate Transactions, Investment Properties, Condos, Selling, Contract Negotiation, Residential Homes, Real Estate Development, Strategic Planning, Marketing, Customer Service, Marketing Strategy, First Time Home Buyers, Microsoft Office, Commercial Real Estate, Coaching, Sellers
Education
Université du Québec à Montréal 2013 — 2016
Diplôme d'étude supérieur spécialisé, Administration et gestion des affaires, général, En cours
Collège d'enseignement immobilier 2009 — 2010
Attestation collégial, Agente immobilier
1999 — 2002
Baccalauréat, Science politique
Escula Minerva à Quetzaltenango (Guatemala) 1997 — 1997
Attestation de participation, Cours d'espagnol de base
Norwegian Cruise Line August 2006 - January 2008
Wyndham International March 2003 - March 2005
Wyndham International April 2001 - March 2003
Skills
Reconciliation, General Ledger, Accounting, Financial Analysis, Accounts Payable, Excel, Word, Accounts Receivable, Internal Controls, Outlook, SAP, SOX, Account Reconciliation, Microsoft Excel, Bank Reconciliation, Payroll, Sarbanes-Oxley Act, QuickBooks
Education
The University of Texas at Dallas 1998 — 2001
Accounting
StaySky resort management April 2014 - Present
Clear Concept Entertainment, LLC. January 2013 - October 2014
Booking.com February 2014 - April 2014
Royal Caribbean International January 2010 - December 2012
Amca - Royal Caribbean International, Celebrity Cruises & Azamara Club Cruises 2007 - 2009
Royal Caribbean Cruises, Ltd. 2006 - 2007
Costa Crociere 2005 - 2006
Amca - Royal Caribbean International, Celebrity Cruises & Azamara Club Cruises 2005 - 2005
Norwegian Cruise Line 2004 - 2004
Royal Caribbean Cruises, Ltd. 2002 - 2003
Skills
Production Management, Hospitality Management, Hotel Management, Customer Service, Customer Service..., Entertainment Management, Management, Entertainment, Stage Management, Event Management, Stage, Musical Theatre, Theatrical Production, Performing Arts, Choreography, Theatre, Dance, Singing, Acting, Arts Administration, Stage Lighting, Festivals, Ballet, Corporate Events, Live Events, Contemporary Dance, Plays, Casting, Drama, Directing, Show Production, Producing, Talent Booking, Short Films, Sound, Modern Dance, Dance Education, Payroll
Education
Università degli Studi di Torino 1999 — 2002
Performing Arts, Perfoming Arts, (Not Graduated)
Liceo Scientifico 1995 — 1999
mathematics, Mathematics and Computer Science
Europe Express, Part of TUI, Plc September 2014 - Present
Norwegian Cruise Line November 2012 - September 2014
Kerzner International / Atlantis Resorts August 2012 - November 2012
Carnival Cruise Lines June 2009 - August 2012
LJ’S SERVICES, INC. 2005 - 2008
Amadeus 2004 - 2005
Amadeus 2000 - 2004
Amadeus 1996 - 2000
Avensa Airlines 1995 - 1996
American Airlines 1990 - 1992
Skills
Tourism, Travel Management, Online Travel, Business Travel, Cruises, Incentives, Email Marketing, Customer Service, Salesforce.com, Travel Planning, Business Development, Hotels, Account Management, Leadership, Airlines, Hospitality Industry, Adventure Travel, Management, Hospitality, Team Leadership, Microsoft Office, Leisure, Vacation, CRM, Customer Satisfaction, Resorts, Trade Shows, Cruise Lines, Amadeus, Tour Operators, Sales, Hotel Booking, Social Media, Destination Marketing, Travel Technology, Facebook, Revenue Analysis, Online Marketing, Pricing Analysis, Hyperion Interactive..., Product Support, Team-oriented, Social Media Marketing, Amadeus GDS, Interpersonal Skill, Guitar, Twitter, Pinterest, YouTube, Social Networking
Education
Instituto Universitario de Tecnología "Antonio José de Sucre" 1992 — 1996
Bachelor's degree, Tourism and Travel Services Management
Universidad Nueva Esparta 1988 — 1990
Associate's degree, Computer Science
PepsiCo June 2013 - Present
Norwegian Cruise Line January 2013 - June 2013
Microsoft January 2012 - December 2012
BHP Billiton August 2008 - July 2009
IGT International Game Technology July 2006 - July 2007
Royal Dutch Shell January 2004 - September 2006
Skills
Business Intelligence, Business Analysis, Project Management, Analysis, Negotiation, SharePoint, Data Mining, Leadership, SAP BW, OLAP, Visio, Business Objects, Nielsen, E-commerce, Cross-functional Team..., Management, Database Marketing and..., Intercultural Awareness, Market Research, CRM, Trend Analysis and..., Commercial Logistics, Microsoft Applications, Cross Funcional..., Trade marketing, Events Management, B2B Marketing Strategy, Marketing Communications, Multi-channel Marketing
Education
Universidad del CEMA 2009 — 2011
Master of Business Administration (MBA), E-Commerce/Electronic Commerce
The Hague University of Applied Sciences
Certification - International Business Studies
University of Nicolas Copernicus, Poland
Master of Economical Sciences, Marketing/Marketing Management, General
University of Nicolas Copernicus, Poland
Bachelor of Applied Science (B.A.Sc.), Marketing and Management
Zimmerman Advertising August 2015 - Present
Zimmerman Advertising August 2014 - August 2015
Zimmerman Advertising September 2013 - August 2014
Norwegian Cruise Line August 2012 - September 2013
Skills
Social Media Marketing, Public Speaking, Marketing, Marketing Communications, Management, Social Media, Microsoft Office, Group Work, Creative Writing, Vacation, Email Marketing, Editing, Online Advertising, Group Presentations, Digital Media..., PowerPoint, Digital Media, Online Marketing, Advertising, Digital Strategy, Digital Marketing, Media Planning, Marketing Strategy, Media Buying, Mobile Marketing
Education
University of Central Florida 2008 — 2012
Major, Marketing
University of Central Florida
Bachelor, Marketing
University of Jaén
International Management & Global Economics
Norwegian Cruise Line May 2015 - June 2015
Public Relations Society of America (PRSA) August 2014 - May 2015
Southern Legal Counsel December 2013 - August 2014
University of Florida Student Legal Services August 2013 - December 2013
Get Smart Educational Superstore July 2011 - September 2011
Skills
Research, Qualitative Research, Fundraising, Strategic Communications, Public Speaking, Community Outreach, Event Planning, Public Relations, Customer Service, Nonprofits, Social Media, Public Policy, Politics, Spanish, Political Science, Volunteer Management, Social Networking, Facebook, Microsoft Office, PowerPoint
Education
UF Hough Graduate School of Business 2015 — 2016
Master’s Degree, Business, Management, Marketing, and Related Support Services
University of Florida 2012 — 2015
Bachelor of Arts (BA), Political Science and Government, 3.70
University of Florida 2012 — 2015
Bachelor's degree, Public Relations and Communications, 3.77
Norwegian Cruise Line June 2011 - Present
Rosen Shingle Creek February 2008 - December 2010
Skills
Hospitality Industry, Resorts, Hospitality, Hotels, Hospitality Management, Revenue Analysis, Front Office, Tourism, Micros, Food & Beverage, Restaurants, Banquets, Hotel Management, Rooms Division, Catering, Leisure Travel
Education
University of Central Florida 2007 — 2009
BS, Hospitality Management
Maine Port Authority January 2008 - Present
Soli DG, Inc November 2007 - Present
Discover Portland & Beyond July 2009 - June 2011
Norwegian Cruise Line November 2003 - October 2007
Skills
Aviation, Operations Management, Maritime, Ports, Freight, Strategy, Navigation, Leadership, Management, Business Development, Container, Training, Boat, Energy, Marketing, Transportation, Shipping, Logistics, Logistics Management, Air Freight, International Logistics, Safety Management..., Maritime Operations, Ocean, Marine Engineering, Supervisory Skills, Vessel Operations, Maritime Security, International Shipping, Grant Writing, Sailing, Supply Chain Management, Yachting, Freight Forwarding, Transportation..., Shipbuilding, Boating, Customs Regulations, 3PL, Cruises
Education
United States Merchant Marine Academy 1999 — 2003
BS, Logistics & Intermodal Transportation
The Writing Center at The University of Texas at San Antonio September 2009 - Present
Office of the Speaker of the Texas House of Representatives January 2015 - June 2015
Folbre & Associates, Inc. August 2010 - July 2011
Norwegian Cruise Line March 2007 - July 2007
Visual Touch Photography October 2005 - August 2006
Sam's Studio June 2004 - November 2005
The Sports Section July 2002 - June 2004
Education
The University of Texas at San Antonio 2011 — 2015
Bachelor of Public Administration, Non-Profit/Public/Organizational Management, 3.94
SproutLoud Media Networks September 2015 - Present
AdServices Inc. July 2014 - September 2015
AdServices Inc. February 2014 - July 2014
Zimmerman Advertising March 2012 - January 2014
rbb Public Relations January 2012 - February 2012
Victoria's Secret August 2011 - January 2012
Norwegian Cruise Line May 2011 - July 2011
Mr. Youth Agency January 2011 - April 2011
HOPE Initiative January 2010 - May 2010
Skills
Public Relations, Social Media, Advertising, Marketing, Corporate Communications, Social Media Marketing, SEO, Publicity, PowerPoint, Social Networking, Adobe Creative Suite, InDesign, WordPress, Microsoft Word, Photoshop, Microsoft Office, Microsoft Excel, SEM, Illustrator, Outlook, Microsoft Office..., SQAD, Scarborough Research, Nielsen, Telmar
Education
University of Alabama 2007 — 2011
Bachelor, Communications and Information Sciences; Public Relations; Minor in Computer Science
University of Alabama 2007 — 2011
Bachelor of Communication and Information Sciences, Public Relations, Advertising, and Applied Communication
Starwood Hotels & Resorts Worldwide, Inc. March 2013 - Present
Starwood Hotels & Resorts Worldwide, Inc. August 2009 - March 2013
Sylvan Learning Center March 2008 - August 2009
Norwegian Cruise Line December 2006 - March 2008
Alta Vista High School December 2003 - December 2006
La Frontera Center June 2001 - December 2003
Skills
Hotels, Front Office, Hospitality, Hospitality Management, Customer Service, Property, Hotel Management, Hospitality Industry, Revenue Analysis, Tourism, Event Planning, Resorts, Pre-opening, Management, Event Management, Food & Beverage, Yield Management, Microsoft Office, Restaurants, Social Media, Opening Hotels, Recruiting, Employee Training
Education
University of Arizona 1997 — 2001
Bachelors, English
University of Phoenix 2002 — 2004
Masters, Education
Noble Drilling May 2015 - Present
Chevron September 2013 - May 2015
Norwegian Cruise Line October 2012 - September 2013
Chemoil Corporation June 2012 - September 2012
Johns Hopkins University June 2011 - July 2011
Sayres and Associates, Corp June 2010 - July 2010
Skills
Marine Engineering, Maritime, Maritime Operations, Diesel, Engineering, Hydraulics, Inspection, Petroleum, Sailing
Education
United States Merchant Marine Academy 2008 — 2012
Bachelor of Science (BS), Marine Systems Engineering
Bishop Ireton High School
SoFi September 2015 - Present
Househappy July 2014 - July 2015
Norwegian Cruise Line November 2012 - May 2014
Norwegian Cruise Line December 2010 - November 2012
CIO Solutions October 2009 - September 2010
UCSB Recreation Center January 2007 - June 2009
UCSB Recreation Center March 2006 - January 2007
Skills
Accounting, Financial Reporting, Budgets, Customer Service, Microsoft Office, Micros, Microsoft Word, Microsoft Excel, General Ledger, QuickBooks, PowerPoint, Internal Audit, Fidelio, Supervising, Leadership, Communication Skills, Employee Training, Performance Reviews, QuickBase, Fusebox, PeopleSoft, Communication
Education
University of California, Santa Barbara 2005 — 2009
BA, Business Economics
El Molino High School 2001 — 2005
High School Diploma
Ekenäs Gymnasium 2003 — 2004
Exchange Year Abroad
Ana Borden Photography January 2012 - Present
Signature Family Services August 2010 - October 2011
Norwegian Cruise Line 2006 - 2009
Club Med October 2005 - May 2006
Education
Universidad Europea 2004 — 2004
Diplomado en Publicidad, Public Relations, Advertising, and Applied Communication
Universidad del Valle de México 2000 — 2004
Ciencias de la Comunicación, Publicidad y medios
Norwegian Cruise Line July 2014 - Present
Executive Travel Holdings December 2013 - April 2014
Abreu Tours Inc August 2012 - October 2013
Universal Orlando June 2012 - August 2012
Universal Orlando February 2010 - May 2012
Universal Orlando March 2007 - January 2010
Skills
Forecasting, Budgets, Financial Reporting, Financial Analysis, Microsoft Excel, Customer Service, Accounting, Finance, Financial Accounting, Team Leadership, Strategic Financial..., Financial Modeling, Inventory Management, Analysis, Sales Management
Education
University of Central Florida
Bachelor of Business Administration (B.B.A.), Marketing
Starbucks November 2014 - July 2015
Norwegian Cruise Line 2013 - 2014
Starbucks August 2012 - April 2013
Skills
Entertainment, Guest Services, Hospitality, Customer Service, Management, Travel, Designs, Food & Beverage, STCW, Firefighting, First Aid, Cpr Certified, Marine Corps, Graphics, Proofreading, Writing, Professional Audio, Audio Engineering, Audio Editing, Video Production, Music Production, Musicians, Event Planning, Social Media, Social Networking, Theatre, Acting, Singing, Video Editing, Facebook, Event Management, Photography, Television, Film, Creative Writing, Teamwork, Public Relations, Microsoft Word, Editing, Digital Media, Performing Arts, Film Production, Training, Social Media Marketing, New Media, Blogging, Music, Time Management, Team Leadership
Education
Thomas Nelson Community College 2007 — 2011
Norwegian Cruise Line March 1996 - Present
Norwegian Cruise Line October 1996 - November 2011
AT&T December 1995 - March 1996
Skills
Cruises, Incentives, Corporate Events, Travel Management, Leisure, Tourism, Hotels, Hospitality, Trade Shows, Leisure Travel, Vacation, Event Management, Special Events, Contract Negotiations, Event Planning, Conferences, Spanish, Sales Management, Tour Operators, Contract Negotiation, Resorts, Sales, Hospitality Industry, Hospitality Management, Business Travel, Online Travel, Revenue Analysis, Adventure Travel, Hotel Booking, Travel Planning, Hotel Management, Honeymoons, Destination Marketing, Meeting Planning, Pre-opening, Yield Management, Food & Beverage, Tourism Management, Sabre, Amadeus
Education
Universidad Nacional Pedro Henríquez Ureña 1990 — 1994
Travel & Tourism
Norwegian Cruise Line August 2015 - September 2015
Blush Box April 2014 - June 2015
Passion PR Communications Consulting March 2013 - March 2014
Abercrombie & Fitch August 2012 - March 2013
University of Central Florida August 2008 - August 2012
Skills
Public Relations, Advertising, Marketing, Facebook, Social Media, Event Planning, Social Media Marketing, Marketing Communications, Media Relations, Press Releases, Event Management, Sales, Publicity, Online Marketing, Copywriting, Social Networking
Education
University of Central Florida 2008 — 2012
Bachelor of Science (BS), Public Relations, Advertising, and Applied Communication
Eclipse TV December 2014 - March 2015
Pink Sneakers Productions March 2014 - November 2014
Norwegian Cruise Line 2012 - 2013
Norwegian Cruise Line September 2011 - November 2012
Norwegian Cruise Line August 2010 - September 2011
Skills
Budgets, Accounting, Teamwork, Sales, Tourism, Microsoft Excel, Finance, Hospitality, Hotels, Travel Management
Education
University of California, Santa Cruz
Cawy Bottling Co., Inc May 2008 - Present
White Label Events and Productions 2006 - 2009
Norwegian Cruise Line May 2006 - May 2008
Morgans Hotel Group 2000 - 2006
Skills
Vendor Relationships, Mar, Customer Satisfaction, Event Management, Hospitality, Sales, Innovation, Hospitality Industry, Marketing, Hospitality Management, Hotels
Education
University of Central Florida
Norwegian Cruise Line May 2013 - Present
UNICEF Serbia November 2011 - February 2013
Helen Doron Early English School August 2009 - August 2012
Skills
Lesson Planning, Teaching, Curriculum Design, Research, Curriculum Development, Tutoring, Classroom, Customer Service, Educational Technology, Teacher Training, Higher Education, Educational Leadership, Event Planning, Budget Monitoring, Cruises, MICROS, Fine Dining, Fundraising, Event Management, Time Management
Education
University of Belgrade 2003 — 2008
Bachelor's degree, Philology/Japanese and English Language and Literature
University of Philology 2003 — 2008
Bachelor's Degree, Japanese and English Language and Literature
US Pharmacy June 2013 - Present
Xtreme Trips January 2013 - October 2013
Norwegian Cruise Line September 2012 - December 2012
Tews Company February 2011 - August 2012
University of Central Florida 2011 - 2012
Skills
Marketing, Event Planning, Leadership, Time Management, Management, Microsoft Office, Social Media, Sales, Customer Service, PowerPoint, Research, Social Networking, Teamwork, Administrative..., Employee Relations, Microsoft Excel, Microsoft Word, Event Management, Excel, Word, Outlook, Facebook, Constant Contact, QuickBooks
Education
University of Central Florida 2008 — 2012
Bachelor of Science, Marketing, Graduated Cum Laude with Honors Distinction in Marketing
Times Square Alliance May 2015 - Present
Independent Contractor February 2011 - Present
Norwegian Cruise Line April 2014 - December 2014
Seminole Hard Rock Hotel & Casino Tampa June 2012 - May 2014
UCF TV August 2010 - May 2011
Skills
Event Management, Emcee, Marketing, On-air Announcing, Promotions, Public Speaking, Event Planning, Event Production, Theatrical Production, Broadcast, Hosting, Special Events Host, Advertising, Entertainment, Events Coordination, Event Based Marketing, Customer Service, Videography, Video Production, Voice Over, Photoshop, Photography, Production Assistance, Social Media Marketing, Camera Operating, Directing
Education
University of Central Florida 2007 — 2011
B.A. Radio/Television Productions, Communications
Transocean February 2014 - Present
Noble Drilling March 2013 - February 2014
Woods Hole Oceanographic Institution January 2010 - February 2013
Norwegian Cruise Line July 2007 - August 2009
Skills
Offshore Drilling, Petroleum, Oil/Gas, Pumps, Drilling, Commissioning, Marine Engineering, Offshore Operations, Gas, Maritime, Hydraulics
Education
United States Merchant Marine Academy 2003 — 2007
Bachelor's degree, Marine Engineering Systems
American Airlines February 2010 - Present
American Airlines October 2007 - March 2010
H&R Block January 2006 - February 2008
Norwegian Cruise Line July 2005 - January 2006
Sabre Travel Network January 2004 - February 2005
Sabre Travel Network March 2000 - December 2003
American Airlines February 1998 - February 2000
American Airlines September 1993 - February 1998
Skills
Tourism, Airlines, Promotions, Customer Service, Customer Relations, Account Management, Problem Solving, Microsoft Office, Outlook, PowerPoint, Advertising, Contract Negotiation, Public Relations, Sales, Employee Training, Strategic Planning, Analysis, Business Planning, Training, Leadership, Human Resources, Marketing, Procurement, CRM, Program Management, Management, Sabre, Policy
Education
Universidad Iberoamericana 1988 — 1993
Liberal Arts Bachelor, Arts
Strad Energy Services Inc. April 2011 - January 2013
Moroch September 2007 - June 2010
Norwegian Cruise Line June 2006 - February 2007
Skills
Strategic Planning, Advertising, Customer Service, Sales, Leadership, Budgets
Education
University of Arkansas at Fayetteville 2002 — 2006
BA in Advertising and Public Relations, Minor in Marketing
Fraser Yachts October 2004 - Present
Carnival Corporation 2003 - 2004
Norwegian Cruise LIne 2001 - 2003
Renaissance Cruises 1999 - 2001
Royal Navy September 1985 - August 1999
Skills
Yachting, Purchasing, Safety Management..., Maritime, Boat
Education
University of Cambridge 1986 — 1989
Bachelor of Arts (B.A.), Engineering Science
Providence Health & Services May 2015 - Present
Buca di Beppo September 2014 - April 2015
Earl Enterprises September 2012 - September 2014
Norwegian Cruise Line November 2005 - September 2012
Clipper Vacations April 2009 - October 2009
Tops Markets April 2001 - April 2009
Skills
Training, Hospitality, Recruiting, Human Resources, New Hire Orientations, Employee Training, Customer Service, Hospitality Management, Interviews, Onboarding, Talent Acquisition, Hospitality Industry, Sales, College Recruiting, Internet Recruiting, Leadership Development, Performance Management, HRIS, Event Planning, Food & Beverage, Succession Planning, Training Facilitation, Human Resource..., Hotel Management, Microsoft Office, Phone Screens, Qualifying Candidates, PowerPoint, Cruise Lines, Microsoft Excel, Strategic Recruitment..., Classroom Delivery, Social Media, Change Management, Outlook, Customer Service..., Sourcing, Organization, Research, Online Research, Candidate Generation, Process Improvement, Full-life Cycle..., Kaizen, Continuous Improvement, Travel Arrangements, Motivation, Housekeeping, Safety, Travel
Education
SUNY at Buffalo 2000 — 2002
Hutchinson Central Technical High School 1996 — 2000
Regent's Diploma, Electrical/Electronics Technology
The Shoppes at Hilltop August 2008 - Present
Loving Life Travels January 2002 - Present
Abbott Laboratories October 1999 - October 2003
Jr. Foods November 1998 - October 1999
Norwegian Cruise Line November 1997 - November 1998
Lord & Taylor February 1997 - November 1997
JCPenney January 1996 - February 1997
Education
University of Arkansas at Fayetteville 1993 — 1995
Business, Entrepreneurship
Tulane University
Business Marketing
American Bureau of Shipping February 2007 - Present
Norwegian Cruise Line November 2005 - February 2007
Skills
Maritime, Marine Engineering, Maritime Operations, Shipbuilding, ISM, Ports, Navigation, Offshore Drilling, Shipping, Maritime Security, Vessel Operations, Inspection
Education
United States Merchant Marine Academy 2000 — 2005
Bachelor of Science (B.S.), Marine Engineering
WPC VERIZON THEATRE September 2009 - Present
Norwegian Cruise Line September 1996 - October 2008
Skills
Customer Service, Event Planning, Event Management, Hospitality, Hospitality Management, Catering, Food & Beverage, Restaurants, Menu Development, Hospitality Industry
Education
Trinity University 1991 — 1994
Bachelor's Degree, Biology, 3.4
Trinity University 1991 — 1994
bachelors of science , medicine
The Carter Center August 2013 - Present
The Georgia Center for Child Advocacy March 2013 - Present
Self Employed 1998 - 2009
American Express Bank 2001 - 2002
Vacation Care*Asia 1997 - 1998
Norwegian Cruise Line 1995 - 1997
First Fidelity Bank 1993 - 1995
Education
Graduate School of Management, Rutgers 1992 — 1994
MBA, Business Administration and Management, General
Coach U
Core Essentials Graduate (CEG)
Rutgers College
Bachelor of Arts (B.A.), Political Science and Psychology
University of California, Santa Barbara
Montclair High School
Fremont Insurance Company January 2014 - Present
Fremont Insurance Company July 2010 - January 2014
Thomson West March 2007 - February 2010
Norwegian Cruise Line April 2005 - March 2007
Skills
Java Enterprise Edition, Java, SQL, Hibernate, Spring, JSP, XML, JavaScript, Databases, Web Applications, SDLC, AJAX, HTML, Tomcat, Spring Framework, Database Design, Software Development
Education
University of Bridgeport 1999 — 2001
Master of Science (MS), Electrical and Electronics Engineering
Life Extension January 2014 - Present
Tyco Integrated Security June 2012 - May 2013
Anmida Inc September 2009 - May 2012
Health Formula February 2009 - August 2009
123Sold.com March 2008 - January 2009
Norwegian Cruise Line August 2007 - February 2008
Rewards Network June 2006 - June 2007
FPMI Solutions March 2005 - August 2005
Skills
Dreamweaver, Photoshop, Illustrator, InDesign, XHTML, HTML Emails, UI/UX, jQuery, JavaScript, Knockout.js, Visual Studio, IBM WCM, Google Analytics, Google Website Optimizer, WordPress, ecommerce, CSS2, CSS3, HTML5, Bootstrap Framework, 960 Grid System, LESS Grids, HTML/CSS Email, Sprite Image..., Mobile/Responsive Design, D3.js, CoffeeScript, Angular.js, Adobe WCM, Google Maps API, Google Analytics API, Twitter API, Facebook API, Tortoise SVN, GitHub, SharePoint
Education
University of Alabama in Huntsville 2003 — 2006
Bachelor of Arts (B.A.), Graphic Design
University of Alabama in Huntsville 2003 — 2006
Interdisciplinary minor, Web Development
Norwegian Cruise Line March 2004 - Present
Cayman Islands Government January 2002 - March 2004
Renaissance Cruises July 1992 - May 2001
Education
Thunderbird School of Global Management 1984 — 1986
Apple Leisure Group September 2014 - Present
Time Warner Cable November 2009 - September 2014
RPT Consulting Group June 2007 - November 2009
Norwegian Cruise Line June 2006 - May 2007
American Airlines November 1991 - June 2006
Canadian Airlines 1999 - 2000
Skills
Revenue Management, Pricing Strategy, Yield Management, Pricing, Airlines, Revenue Analysis, Process Improvement, Leadership, Team Leadership, Analysis, Management, Budgets, Executive Management, Forecasting, CRM, Customer Service, Consulting, Competitive Analysis, Cross-functional Team..., Product Management, Strategy, Analytics, Strategic Partnerships, Market Planning, Business Planning, Vendor Management, Start-ups, E-commerce, Business Strategy, Segmentation, P&L Management, Product Marketing, Market Analysis, Business Development, Customer Retention, Contract Negotiation, Marketing Strategy, Business Analysis, Strategic Planning
Education
University of California, Los Angeles - The Anderson School of Management 1989 — 1991
MBA, Marketing
University of California, Irvine 1982 — 1986
B.S., Information & Computer Sciences
Teva Pharmaceuticals - Americas April 2012 - Present
Teva Pharmaceuticals - Americas September 2008 - April 2012
Teva Pharmaceuticals - Americas December 2007 - September 2008
Teva Pharmaceuticals - North America March 2006 - December 2007
IVAX Corporation April 2002 - March 2006
Telergy Network Services, Inc. March 2000 - April 2002
Norwegian Cruise Line March 1994 - March 2000
McDermott Will & Emery October 1989 - August 1993
Stearns Weaver Miller Weissler Alhadeff & Sitterson, P.A. June 1987 - September 1989
Skills
International Law, Corporate Law, Corporate Governance, Governmental Affairs, Legal Compliance, Pharmaceutical Industry, Pharmaceutical Law, Specialty Pharmaceutical, Generic Drugs, Cruise Lines, Litigation
Education
University of Florida - Fredric G. Levin College of Law 1984 — 1987
Doctor of Law (JD)
Tulane University 1979 — 1983
Bachelor of Arts (BA), Economics
University of Reading 1981 — 1982
Economics
EVENT TEAMS INC. January 2007 - Present
Norwegian Cruise Line August 2006 - January 2011
Peachtree Hotel Group March 2009 - December 2010
Extraordinary Events January 2005 - March 2005
Skills
Resorts, Revenue Analysis, Hospitality Industry, Hotels, Customer Satisfaction, Training, Customer Service, Hospitality Management, Event Management, Team Building, Marketing, Hospitality, Hotel Management, Management, Recruiting, Leadership, Event Planning
Education
University of Alabama 1999 — 2004
Norwegian Cruise Line July 2015 - Present
Carnival Cruise Line January 2015 - July 2015
Carnival Cruise Lines July 2013 - January 2015
Carnival Cruise Lines May 2008 - June 2013
United States Southern Command June 2006 - June 2008
USS STEPHEN W GROVES October 2004 - May 2006
USS SACRAMENTO June 2003 - September 2004
Skills
Maritime, Project Planning, Maritime Operations, Operations Management, Navy, Engineering, Marine Engineering, Inspection, Operational Planning, Budgets, Cruises, ISM, International Shipping, Leadership, Logistics, Maintenance, Management, Maritime Security, Military, Navigation, Ports, Procurement, Risk Assessment, Safety Management..., Shipbuilding, Shipping, Ships, Supervisory Skills, Supply Chain, Training, Transportation
Education
University of Miami - School of Business 2006 — 2008
Master of Business Administration, International Business
Tulane University - A.B. Freeman School of Business 1999 — 2003
Bachelor of Science in Management, Finance, Accounting
Florida International University June 2014 - Present
Norwegian Cruise Line August 2007 - May 2014
Norwegian Cruise Line August 2007 - April 2011
Skills
Research Design, Marketing Research, Research Development, Online Research, Quantative Analysis, Qualitative Research, Marketing, Analytics, Marketing Strategy, Competitive Analysis, Direct Marketing, Email Marketing, Online Marketing, Marketing Communications, Online Advertising, Market Analysis, Marketing Management, Brand Development, Advertising, Brand Awareness, Strategic Planning, Web Analytics, Segmentation, Integrated Marketing, Brand Management, Customer Insight, Strategy, Management, Social Media Marketing
Education
Florida International University 2014 — 2018
Doctor of Philosophy (PhD), Marketing
University of Central Florida 2003 — 2004
MBA, Marketing and Economics
University of Central Florida - College of Business Administration 1998 — 2002
BSBA, Business Administration, Marketing, Economics and HR
Celebrity Cruises, Inc. January 2015 - Present
Royal Caribbean Cruises, Ltd. June 2014 - January 2015
Royal Caribbean Cruises, Ltd. September 2012 - June 2014
Celebrity Cruises August 2008 - September 2012
Norwegian Cruise Line January 2006 - August 2008
Seabourn Cruise Line November 2002 - December 2005
Cunard Line September 2001 - November 2002
KPMG Consulting 1994 - 2001
Skills
Cruises, Forecasting, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Leisure, Marketing Strategy, Operations Management, Pre-opening, Project Management, Resorts, Restaurants, Revenue Analysis, Strategic Planning, Team Building, Team Leadership, Tourism, Travel Management, Yield Management, Food, Event Management, Customer Service, Budgets, Banquets, Management, Leadership, Customer Satisfaction, Leisure Travel, Business Strategy
Education
Tulane University 1982 — 1986
Svitzer 2009 - Present
Wilhelmsen Ship Management 2007 - 2009
Norwegian Cruise Line 2004 - 2007
Royal Caribbean International 2000 - 2004
Skills
Maritime, Marine Engineering, Shipping, Ports, International Shipping, Safety Management..., Transportation, Sailing, Inspection, Operations Management, Logistics, Shipbuilding, Procurement, Petroleum, Contract Negotiation, Contract Management, Budgets, Management, ISM, Naval Architecture, SOLAS, Risk Assessment, Purchasing, Engineering, Marine Operations, Diesel, Supervisory Skills, Ships, Ocean, Maintenance Management, Forecasting, Firefighting, Cruises, Freight, Commissioning, Power Generation, Ship Management, Navigation
Education
University of Portland 1985 — 1990
MBA, Accounting/Finance
United States Merchant Marine Academy 1971 — 1975
BSME, Marine Engineering
Global Lending Services LLC January 2014 - March 2014
TMX Finance October 2011 - November 2013
Norwegian Cruise Line September 2008 - September 2011
BankUnited September 2006 - September 2008
Eleventh Judicial Circuit of Florida June 2003 - August 2006
New York City Mayor's Office of Management and Budget August 2001 - May 2003
Skills
Accounting, Policy, Financial Modeling, Team Leadership, Risk Management, PowerPoint, New Business Development, Account Management, PeopleSoft, Account Reconciliation, Strategic Financial..., Business Development, Finance, General Ledger, Due Diligence, Microsoft Excel, Financial Reporting, Budgets, Auditing, Sarbanes-Oxley, Data Analysis, Cash Management, Contract Negotiation, Strategic Planning, Business Strategy, Financial Analysis, Research, Fixed Assets, Analysis, Sarbanes-Oxley Act, Forecasting, Credit, Online Advertising, Marketing Strategy, Process Improvement, Internal Controls, Microsoft Word, Business Process..., Sales, Financial Statements, Project Management, Leadership, Retail, Team Building, Variance Analysis, Financial Risk, Business Analysis, Internal Audit, Sales Management, Financial Services
Education
State University of New York at Albany 2000 — 2002
Master's Degree, Political Science
State University of New York at Albany 1996 — 1999
Bachelor of Arts (B.A.), Economics and Political Science
AJR Media Group May 2013 - Present
Self-Employed October 2009 - January 2013
Alexander Bain Bachillerato August 2012 - December 2012
Alexander Bain Bachillerato April 2009 - July 2011
The British Academy of Foreign Languages October 2008 - August 2009
Norwegian Cruise Line November 2007 - April 2008
Norwegian Cruise Line America May 2007 - September 2007
Stonewerks Big Rocke Grill at The Vineyard July 2005 - March 2007
South Texas Foundation May 2004 - May 2005
Skills
Customer Service, Written & Verbal..., Highly Organized &..., Computer Proficiency, Resourceful..., Highly motivated..., iPhone, iPad, iPod, Sewing, Cooking, Travel, DIY, Art, Painting, Drawing, Fine Art, Publishing, Social Media Marketing, Public Speaking, Advertising, Leadership, Spanish, Time Management, Training, Marketing, Editing, Event Planning, Foreign Languages, Spanish-English, Trade Shows, Sales, Online Advertising, Marketing Communications
Education
The University of Texas at San Antonio 2001 — 2005
Bachelor of Business Administration (B.B.A.), Marketing
Winston Churchill High School 1998 — 2001
High School Diploma, Academics
Norwegian Cruise Line July 2014 - February 2015
Cineflix Enterprises USA 2012 - July 2014
Broadway Cares/Equity Fights AIDS 2011 - 2011
Broadway Cares/Equity Fights AIDS 2010 - 2010
Broadway Cares/Equity Fights AIDS 2009 - 2009
Broadway Cares/Equity Fights AIDS 2008 - 2008
Manhattan School of Music 2007 - 2007
Broadway Cares/Equity Fights AIDS 2007 - 2007
Broadway Cares/Equity Fights AIDS 2006 - 2006
Broadway Cares/Equity Fights AIDS 2006 - 2006
Education
University of California, Santa Barbara 1993 — 1997
Bachelors of Art, Dramatic Art
North Cariboo Air March 2014 - Present
United Safety April 2013 - September 2013
Korite International March 2007 - April 2012
Norwegian Cruise Line November 1998 - January 2007
Skills
Sales Management, Sales Operations, Leadership, Sales, Customer Service, New Business Development, Strategic Planning, Management, Business Development, CRM, Public Speaking, Competitive Analysis, Team Building, Public Relations, Tourism, Marketing, Coaching, Marketing Strategy, Negotiation, Strategic Partnerships, Account Management, Market Research, Event Management, Employee Training, Contract Negotiation, Inventory Management, Training & Development, Customer Relations, Business Planning, Product Marketing, Team Leadership, Event Planning, Operations Management, Key Account Management, Retail, Teamwork, B2B, Team Management, Sales Presentations, International Sales, Hospitality, Direct Sales, Business Strategy, Pricing
Education
University of Calgary 1988 — 1992
Bachelor of Arts, Tourism, Pychology
Mount Royal College 1987 — 1988
Norwegian Cruise Line July 2011 - Present
Norwegian Cruise Line January 2008 - July 2011
Norwegian Cruise Line November 2006 - January 2008
Norwegian Cruise Line July 2004 - November 2006
AMCV 2001 - 2001
Commodore Cruise Line 1992 - 2000
Skills
Navigation, Training, Firefighting, Security, Seamanship, STCW, Shiphandling, GMDSS, Marine Operations, Maritime Security, Maritime Safety, Ships, Ship Management, Vessel Operations, Ports, ISPS Code, SOLAS, Celestial Navigation, Dynamic Positioning, Shipping, Vessels, International Shipping, Ship Security Officer, Navy, Tourism, Marine Industry, Hospitality Management
Education
United States Merchant Marine Academy 1987 — 1991
Bachelor's degree, Marine Transportation
Show Systems August 2014 - Present
American Automobile Association (AAA) February 2014 - August 2014
Blue Man Group October 2011 - December 2013
University of Central Florida August 2012 - January 2013
Norwegian Cruise Line June 2010 - September 2011
Orlando Repertory Theatre August 2006 - May 2010
Royal Caribbean International June 2007 - December 2007
Skills
Theatre, Entertainment, Event Management, Stage Management, Event Planning, Social Media, Video Production, Stage, Social Networking, Social Media Marketing, Set Design, Costumes, Theatrical Production, Film
Education
University of Central Florida 2002 — 2006
Bachelor of Fine Arts (BFA), Theatre/Stage Management
Norwegian Cruise Line July 2011 - Present
Norwegian Cruise Line June 2010 - August 2011
Norwegian Cruise Line October 2009 - May 2010
Norwegian Cruise Line January 2006 - September 2009
Norwegian Cruise Line June 1999 - December 2005
Skills
Anchorage Wild Expert..., CLIA Master Cruise..., Incentives, Travel Management, Luxury, Online Travel, Vacation, Hotels, Leisure Travel, Business Travel, Hospitality, Cruises, Tourism, Leisure, Business Development, Account Management, Management, Revenue Analysis, Hospitality Management, Hospitality Industry, Trade Shows, Public Speaking, Resorts, Tour Operators, Incentive Travel, Airlines, Event Management, Travel Planning, Event Planning, Adventure Travel, Sales, Marketing, Customer Service, Hotel Booking, Yield Management, Hotel Management, Ticketing, Front Office, Meeting Planning, Amadeus, Pre-opening, Corporate Events, Honeymoons
Education
Associated Travel School 1979 — 1979
Certificate, Travel
University of Arkansas 1974 — 1978
BA, Psychology
Nordstrom April 2015 - Present
Element Consulting Group September 2014 - January 2015
RCG Global Services April 2013 - August 2014
Parallon October 2012 - April 2013
Qpay June 2012 - September 2012
MasTec October 2011 - May 2012
Norwegian Cruise Line February 2011 - September 2011
Walt Disney World July 2009 - January 2011
Bluegreen Corporation July 2006 - November 2008
Lydian Data Services October 2004 - July 2006
Skills
SDLC, Business Intelligence, Requirements Analysis, Data Warehousing, Business Analysis, CRM, Integration, Databases, SharePoint, Microsoft SQL Server, SQL, Data Modeling, Systems Analysis, SSRS, Web Applications, Oracle, Process Improvement, Visio, Process Flow..., Data Flow, Wireframes, Storyboarding, Test Planning, UAT coordination, Quality Assurance, HP Quality Center, Agile Methodologies, Waterfall, Project Management, Access, Crystal Reports, E-commerce, Oracle CRM, Saleslogix, Salesforce.com, Application Development, MicroStrategy Reporting, Cognos, SSAS 2008, SSIS, RDBMS, OLTP, OLAP, Data Transformation, Interfaces, BizTalk, Informatica, ETL, Data Marts, Software Development
Education
Villanova University 2012 — 2013
Master Certificate in Project Management, Project Management
Information Technology Institute 2000 — 2001
E-Commerce
University of Alberta 1992 — 1996
Bachelor, Business Administration
Amadeus April 2012 - Present
Bupa Worldwide Corporation August 2011 - April 2012
Norwegian Cruise Line July 2008 - August 2011
Logistic Services International, Inc. August 2004 - July 2008
CitiStreet September 2003 - August 2004
Arthur Andersen April 1999 - July 2000
Skills
Human Resources, Deferred Compensation, Employee Benefits, HRIS, Benefits Administration, Compensation Structures, Global Mobility, Total Rewards Strategies, PeopleSoft, Expatriate Management, Organizational..., Onboarding, Employee Engagement, Employment Law, HR Policies, Team Building, FMLA, Performance Management, Employee Relations, Talent Management, Compensation & Benefit, Compensation
Education
University of North Florida - College of Business Administration 2001 — 2003
MBA
Universidad Metropolitana (VE) 1996 — 1999
BA, Accounting Focus
Seabourn Cruise Line June 2010 - January 2015
Regent Seven Seas Cruise Lines 2007 - 2009
Silversea Cruises 2006 - 2007
Holland America Line 2003 - 2006
Norwegian Cruise Line 2001 - 2003
Dominion Tours (Vancouver , Canada) 1997 - 2000
Royal Caribbean Cruises, Ltd. 1999 - 1999
Mi Casa Trading Co. (Vancouver, Canada) 1996 - 1996
Black & Decker 1993 - 1995
Premium Brands S.A de C.V (Mexico) 1992 - 1993
Skills
Cruises, Tourism, Customer Service, English, Word, Excel, Outlook, PowerPoint, Promotions, Luxury, Guest Satisfaction, Spanish, Administration, Marketing Strategy, Leisure Travel, Microsoft Office, Product Development, Vacation, Management, Hospitality, Hospitality Industry, Microsoft Excel, Leisure, Travel Management, Business Travel, Travel Planning, Customer Satisfaction, Marketing, Hotels, Tour Operators, Incentives, Sales
Education
Universidad Tecnológica de México 1981 — 1985
Bussiness Administration,, Tourism Bussiness Administration, Marketing.
Ponte Vedra Club Realty January 2015 - Present
Keller Williams Realty Atlantic Partners July 2013 - January 2015
Custom Home Builder November 2012 - June 2013
Richmond American Homes April 2011 - September 2012
Toyota/Lexus/Mazda of Knoxville September 2007 - January 2010
Private Lifestyle Group/Prudential May 2006 - September 2007
Bluegreen Corporation/Wyndham/Starwood Properties April 1997 - May 2006
Toyota/Lexus of Knoxville October 1992 - April 1997
Norwegian Cruise Line 1986 - 1987
Skills
Real Estate, Sales, Marketing, Customer Service, Sales Management, Customer Satisfaction, Purchasing, Insurance, Pricing, Finance, Inventory Management, Credit, Gross Profit, Teamwork, Needs Analysis, Managerial Finance, New Home Sales, Selling, Residential Homes, Single Family Homes, Short Sales, First Time Home Buyers, Leadership, Sellers, Sales Process, Management, New Homes, Training, Buyers
Education
Tusculum College 1992 — 1994
Bachelor of Science in Organizational Management program
University of Tennessee-Knoxville 1984 — 1986
Communications
Johnson RV July 2015 - Present
Fulfillment Corporation of America April 2013 - May 2015
Norwegian Cruise Line October 2004 - March 2008
PepsiCo - Frito Lay January 2000 - August 2004
Ernst & Young, LLP January 1995 - March 2000
Skills
Financial Reporting, Accounting, General Ledger, Payroll, Account Reconciliation, Accounts Payable, Auditing, Variance Analysis, Financial Statements, Internal Controls, QuickBooks, Cost Accounting, Fixed Assets, Bank Reconciliation, Accruals, Cash Flow, Journal Entries, Internal Audit, Accounts Receivable, Financial Audits, Invoicing, Tax, Budgets, Management, Analysis, Cash Management, Microsoft Excel, Financial Analysis, Management Accounting, Finance, Financial Accounting, Leadership, Financial Forecasting, Managerial Finance
Education
Universidad Tecnológica de Panamá 2003 — 2003
Postgrado en Alta Gerencia, Industrial Engineering
Universidad de Panamá 1988 — 1999
Accounting, Accounting, 2.25 of 3.00
Toronto District School Board May 2014 - Present
School Voyageurs August 2006 - August 2010
Norwegian Cruise Line September 2003 - October 2005
Education
Trent University 2012 — 2013
Bachelor's Degree, Education
University of Guelph 1999 — 2003
BSC & BAdm, Biology (Molecular & Ecology) & Business Administration
Hyatt Hotels Corporation October 2006 - September 2012
The Peaks Resort & Spa 2005 - 2006
Norwegian Cruise Line 2004 - 2005
Skills
Hotel Management, Hospitality, Hotels, Hospitality Industry, Resorts, Hospitality Management, Property Management..., Banquets, Revenue Analysis, Guest Service Management, Pre-opening, Micros, Food & Beverage, Meeting Planning, Catering
Education
Towson University 2000 — 2003
Bachelor of Science (B.S.), Electronic Media and Film
University of South Carolina-Columbia 2001 — 2002
US Navy Reserve June 2009 - Present
Maersk Drilling March 2014 - Present
Noble Drilling August 2013 - February 2014
Otto Candies April 2011 - July 2013
3PSC March 2010 - April 2011
CSC August 2009 - March 2010
Horizon Lines June 2008 - June 2008
Overseas Shipholding Group Inc. May 2008 - May 2008
Sargeant Marine February 2008 - April 2008
Norwegian Cruise Line November 2007 - January 2008
Skills
Microsoft Excel, Navigation, Logistics, Microsoft Word, Dynamic Positioning, Shipping, Navy, Security Clearance, Military, Maritime, International Shipping, Ports, Marine Engineering, Transportation, Maritime Security, Program Management, Maritime Operations, ISM, Safety Management..., Emergency Management, Shiphandling, Boat, GMDSS, Inspection, Ships, Maritime Safety, Vessels, Seamanship, Marine Operations, Vessel Operations, STCW, Pressure Vessels, Subsea Engineering, ROV, Marine Industry, Ocean, DP, Tanker
Education
United States Merchant Marine Academy 2005 — 2009
Bachelor of Science, Logistics and Intermodal Transportation
United States Merchant Marine Academy 2004 — 2009
Logistics and Intermodel Transportation
North Shore-LIJ Health System April 2014 - Present
North Shore-LIJ Health System 2012 - Present
Sunoco October 2008 - February 2012
Poten & Partners February 2007 - August 2009
Norwegian Cruise Line September 2003 - February 2007
Skills
Healthcare, Healthcare Management, Healthcare Improvement, Strategy, Capacity Utilization, Joint Ventures, Team Leadership, Collaborative Problem..., Ambulatory Surgery, Urgent Care, Corporate Finance, Cross-functional..., Change Management, Healthcare Analytics, Continuous Integration, Team Building, Leadership, Operations Management, Petroleum, Shipping, Maritime, Negotiation, Oil/Gas, Gas, Energy, Safety Management..., Program Management, Financial Modeling, Microsoft Office, Financial Analysis, Oil, Excel, Management, Microsoft Excel, Analysis, Oil & Gas
Education
Wharton School, University of Pennsylvania 2010 — 2012
MBA, Finance, Palmer scholar for academic excellence
United States Merchant Marine Academy 1999 — 2003
Bachelors of Science, Logistics and Intermodal Transportation
Kaplan International. October 2014 - Present
EF Education First June 2013 - September 2014
EF International Language Schools October 2007 - June 2013
EF Education First May 2004 - September 2007
EF Education First March 2004 - May 2004
Gatortrax Adventure Tours 2001 - 2004
Greyline Tours 1999 - 2002
Norwegian Cruise Line 1998 - 1999
Grantour Operadora de Turismo 1991 - 1996
Skills
Public Speaking, Coaching, Team Building, Spanish, Event Planning, Event Management, Sales, Volunteer Management, Social Media, Staff Development, Management, Nonprofits, Higher Education, Research, Customer Service, Program Development, Teaching, Microsoft Excel, PowerPoint, Training, Teamwork, Microsoft Office, International Education, Adult Education, Curriculum Development, ESL, Educational Leadership, Educational Management, Intercultural..., Language Teaching, Leadership Development, Time Management, Curriculum Design, English, Leadership, Business Strategy, Marketing Communications, Strategic Planning
Education
Universidade de São Paulo 1985 — 1986
Romance Languages, Literatures, and Linguistics
Colegion Santa Marcelina
High School
Alltour of America May 2011 - Present
Dave & Buster's Inc. June 2014 - December 2014
Walt Disney World January 2005 - January 2013
Quantum Services October 2010 - May 2011
Norwegian Cruise Line November 2007 - March 2008
Jesús A. Goas, CPA February 2007 - May 2007
Colegio de Químicos July 2003 - December 2004
Skills
Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, QuickBooks, Peachtree, Food, Cashiering, Inventory Management, Teamwork, Hospitality, Retail, Restaurants, Spanish, Food Safety, Event Planning
Education
Universidad Metropolitana 2006 — 2009
Master of Business Administration (M.B.A.), Accounting
Universidad Metropolitana 2001 — 2005
Bachelor of Business Administration (B.B.A.), Accounting
CSC October 2012 - Present
US Navy Reserve July 2007 - Present
The McHenry Management Group June 2009 - October 2012
Norwegian Cruise Line October 2007 - May 2009
Skills
Marine Engineering, Engineering Management, Systems Engineering, Project Engineering, Project Management, Technical Writing, Technical Drawing, Cost Management, Cost Planning, Mechanical Inspection, On-site Execution, HVAC, HM&E Troubleshooting, Mechanical Engineering, Shipbuilding, Ship Management, Project Planning, Navy, Maritime, Ships, Military, Sailing, Engineering, Maintenance Management, Maritime Operations, Maintenance, Inspection
Education
United States Merchant Marine Academy 2003 — 2007
Marine Engineering, Marine Science/Merchant Marine Officer
Vail Resorts January 2014 - December 2014
Vail Resorts October 2011 - January 2014
Vail Resorts May 2011 - October 2011
Norwegian Cruise Line August 2010 - May 2011
Vail Resorts March 2010 - August 2010
Vail Resorts June 2009 - March 2010
Vail Resorts November 2008 - April 2009
Skills
Hospitality, Hotels, Resorts, Tourism, Hospitality Management, Hospitality Industry, Hotel Management, Revenue Analysis, Front Office, Food & Beverage, Customer Service, Yield Management, Restaurants, Hotel Booking, Guest Service Management, Management
Education
State University of New York at Albany 2005 — 2008
Bachelor of Arts (B.A.), Business/Corporate Communications
EDMC May 2010 - Present
Norwegian Cruise Line 2007 - 2008
Education
University of Arizona 2000 — 2004
homecare 1 Inc. November 2010 - Present
Norwegian Cruise Line December 2000 - November 2006
Skills
Hotels, Hospitality Management, Event Planning, Food, Tourism, Cooking, Hospitality, Hospitality Industry, Restaurants, Catering, Menu Development, Hotel Management, Banquets, Resorts
Education
University of Baguio 1987 — 1991
B.S.HRM, Hotel and Restaurant Management
Norwegian Cruise Line June 2011 - Present
Devaney's Too May 2004 - November 2010
UCF Student Government June 2006 - October 2007
Skills
Event Planning, Leadership, Market Research, Microsoft Excel, Facebook, Sales, Recruiting, Team Building, Marketing Strategy, Advertising, Time Management, Account Management, Microsoft Office, Hospitality, Public Speaking, Marketing, Customer Satisfaction, Business Development, Management, Negotiation, Social Networking, Event Management, Training, Marketing Communications, Customer Service, Public Relations, Outlook, Social Media Marketing, Microsoft Word, Social Media, PowerPoint, Budgets, Strategic Planning, Project Planning, Retail, Coaching, Salesforce.com, Forecasting, CRM, Teamwork, Online Marketing, Online Advertising, Cold Calling
Education
University of Central Florida
Enterprise Rent-A-Car May 2014 - Present
Enterprise Rent-A-Car June 2013 - Present
Celebrity Cruises March 2011 - June 2013
Club Med January 2003 - December 2010
Norwegian Cruise Line 2006 - 2009
Skills
Tourism, Cruises, Hospitality, Hotels, Resorts, Hospitality Management, Hospitality Industry, Hotel Management, Leisure, Leisure Travel, Event Management, Tour Operators, Revenue Analysis, Event Planning, Travel Management, Pre-opening, Corporate Events, Food & Beverage, Restaurants, Business Travel, Management
Education
UCLA
University of California, San Diego
jefferson high school
Norwegian Cruise Line June 2015 - Present
Norwegian Cruise Line May 2014 - Present
Norwegian Cruise Line May 2014 - June 2015
Uni K February 2014 - May 2014
Marriott International February 2009 - March 2012
JW Marriott January 2008 - February 2009
E! Entertainment Television LatinAmerica March 2007 - January 2008
Producciones Franco Rubertelli August 2006 - September 2006
92.9 FM May 2006 - July 2006
Revista: El Pecado de la Capital November 2005 - November 2005
Skills
Public Relations, Marketing Communications, Hotels, E-commerce, Event Planning, Teamwork, Customer Service, Marketing, Hospitality, Brand Management, Strategic Planning, Social Media, Social Networking, Creative Development, Training, Food & Beverage, Social Media Marketing, TV News Production, Radio, Television, News Writing, News, Microsoft Office
Education
EOI (Industrial Organization School) 2010 — 2012
Master Degree in Marketing, Marketing
Universidad Católica Andrés Bello 2010 — 2012
Master, Master Executive in Marketing
Universidad Católica Andrés Bello 2002 — 2007
Bachelor's degree in Mass Communication, Visual and Performing Arts
Hertz May 2015 - Present
Freedom Financial August 2014 - Present
Verifications Inc./First Advantage May 2013 - August 2014
Norwegian Cruise Line June 2007 - December 2010
AT&T Small Business September 1998 - June 2006
Skills
Team Building, Customer Satisfaction, Customer Service, Operations Management, Team Leadership, Call Centers, Management, Training, Change Management, Employee Training, Hiring, Employee Relations, Leadership, Human Resources, Coaching, Customer Retention, Recruiting
Education
University of Arizona
BS, Forest Watershed Management
University of Phoenix
Human Resources Managemeent
Royal Caribbean Cruises Ltd. April 2003 - Present
Miami Dade Elections Department January 2002 - November 2012
H&R Block January 2009 - April 2010
Norwegian Cruise Line March 2002 - October 2003
Amerilines USA Inc July 1996 - May 1999
Jaboneria Nacional / La Favorita January 1992 - March 1996
Skills
Microsoft Office, Project Management, Microsoft Word, Microsoft Excel, Customer Experience, Customer Service, Internal Communications, Typing, Communication, Export, Documentations, Languages, Telephone Skills, Invoicing, Supervisory Skills, Creative Problem Solving, Hotels, Hospitality, Tourism, Travel Management, Cruises, PowerPoint, Travel Planning, Team Leadership, Problem Solving, Management, Event Management
Education
Universidad Laica 'Vicente Rocafuerte de Guayaquil 1981 — 1985
Bachelor of Science (BS), English Language and Literature/Letters
Norwegian Cruise Line May 2014 - Present
Norwegian Cruise Line May 2014 - Present
Early Engineers August 2012 - May 2014
American Red Cross January 2012 - April 2012
SPL Integrated Solutions June 2005 - September 2008
Skills
Data Entry, Filing, Microsoft Office, Databases, Reception, Answering Phones, Calendars, Outlook, Administrative..., File Management, Telephone Skills, System Administration, Access, Research, Public Speaking
Education
University of California, Santa Cruz 2007 — 2011
BA, Psychology/ Anthropology
Self-employed September 2010 - Present
Public Partnerships llc May 2010 - Present
Norwegian Cruise Line November 2007 - March 2010
Education
Tidewater Community College 2005 — 2007
Associate's degree, Photography
Princess Anne High School 2001 — 2005
Diploma/Certificate, Fashion/Apparel Design
Randall Marine Services LLC March 2010 - Present
Randall Marine Services LLC November 2009 - Present
Solar Powered Soffit Fans LLC January 2010 - August 2015
Norwegian Cruise Line November 2006 - October 2009
Norwegian Cruise Line December 2005 - October 2006
Norwegian Cruise Line September 2002 - October 2006
Norwegian Cruise Line 2001 - 2002
Norwegian Cruise Line January 2001 - August 2001
Elliott Bay Design Group November 1999 - December 2000
Delaware River and Bay Authority November 1996 - October 1999
Skills
Marine Operations, Marine Safety, Marine Environmental, Safety Management..., Environmental..., Marine Regulatory..., Alternative Energy, Residential Solar..., Inspection, ISM, Maritime, Command, Environmental Awareness, Manufacturing, Maritime Security, Navigation, Maritime Operations, Marine Engineering, Ports, Shipbuilding, Shipping, Operations Management, International Shipping
Education
Tulane University 1981 — 1983
MS, Electrical and Electronics Engineering
US Coast Guard Academy 1972 — 1976
Bachelor of Science (BS), Mathematics, Honors