Novo 1
Industry: Company
DescriptionHeadquarters: Fort Worth, TX Founded: 1984
Novo 1 List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Novo 1. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Novo 1 Salaries. You can even request information on how much does Novo 1 pay if you want to. Learn about salaries, pros and cons of working for Novo 1 directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
183 Novo 1 employees in database. Find out everything there's to know about Novo 1 employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Novo 1 Employees
The Boarding Bungalow May 2014 - Present
City Vet May 2012 - March 2014
Novo 1 October 2008 - June 2009
Skills
Ten Key, Microsoft Excel, Customer Service, Data Entry, Multi-line Phone, Telephone Skills, Phone Etiquette, Fax, Customer Satisfaction
Education
Ashworth University 2004 — 2008
Associate of Science (A.S.), Early Childhood Education and Teaching, 3.9
Self employed April 2013 - Present
Target May 2010 - January 2014
NOVO 1 February 2011 - March 2012
Education
El Centro College
Biotechnology
Subway January 2014 - Present
NOVO 1 October 2012 - January 2014
AEGIS February 2011 - April 2011
All Star Cosmetics January 2008 - February 2011
AMC Theatres May 2010 - September 2010
Christal's Fantasy Distributors July 2007 - November 2007
Nampa Care Center March 2005 - July 2005
Allstate January 2000 - January 2002
Skills
Customer Service, Customer Satisfaction, Receptionist Duties, Telephone Skills, Filing, Food Service, Food & Beverage, Sales, Cashiering, Management, Cleaning, Stocking, Technical Assistance, Food Preparation, Friendly Personality, Works well with people
Education
Remington College-Fort Worth Campus 2007 — 2009
Cosmetology, Cosmetology, Barber/Styling, and Nail Instructor
Boise State University 2004 — 2005
Certified Nursing Assistant, Nursing Assistant/Aide and Patient Care Assistant/Aide
Hope Christian Academy 1996 — 2005
High School Education, Regular/General High School/Secondary Diploma Program
Pine Rest Christian Mental Health Setvices January 2015 - Present
NOVO 1 October 2012 - October 2013
Huntington National Bank September 2010 - May 2012
5/3rd Bankcorp May 2007 - September 2010
At Your Service April 1998 - August 2007
US Army July 1986 - September 1988
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, Troubleshooting, Customer Satisfaction, Access, Sales, Data Entry, Software Documentation, Teamwork, Accounts Receivable
Education
Grand Valley State University 2007 — 2015
Bachelors of Science, Psychology
Kellogg Community College 1997 — 2007
Associates degree; Associated Degree, Arts; General Studies
Athens High School
BVW Property Management December 2014 - Present
NOVO 1 June 2013 - November 2014
Lakeshore Habitat for Humanity May 2012 - October 2012
Grand Valley Public Relations Student Society of America April 2011 - April 2012
Grand Valley State University June 2010 - April 2012
Muskegon Museum of Art May 2011 - August 2011
Skills
Public Relations, Event Planning, Social Media, Newsletters, Nonprofits, Facebook, Budgets, Advertising, Research, Training, Fundraising, Budgeting, Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Microsoft Publisher, Keystone Database, Marketing, Propertyware
Education
Grand Valley State University 2009 — 2012
Bachelor of Arts, Advertising/Public Relations, Sociology
Roosevelt University 2008 — 2009
NOVO 1 September 2012 - Present
New York Life Insurance Company May 2012 - September 2012
The Home Depot March 2005 - September 2012
Skills
Customer Service, Marketing, Sales, Lead Generation, Health Insurance, Insurance, Direct Marketing, Call Center, Customer Retention, Microsoft Office, Social Media, Customer Satisfaction, Marketing Strategy, Microsoft Excel, Leadership
Education
Strayer University 2013 — 2015
Master of Public Administration (MPA), Public Policy Analysis
UTDallas 2008 — 2011
Political Science and Government
Richland College 2006 — 2008
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Elance February 2015 - Present
Elance June 2010 - Present
Comcast March 2013 - June 2014
Aerotek Temporary ServicesPriority Solutions July 2014 - 2014
Regions Telebanking Center April 2010 - June 2011
Regional Adjustment Bureau January 2009 - April 2010
Lightwave Communications May 2004 - November 2008
NOVO 1 June 1998 - October 2006
Credit Trust April 1995 - June 1998
Skills
Sales, Customer Service, Social Media, Microsoft Office, Social Media Marketing, Social Networking, Microsoft Word, PowerPoint, Management, HTML, Leadership, Research, Facebook, Advertising, Microsoft Excel, Blogging, Online Marketing, Editing, Strategic Planning, Training, Public Speaking, Team Building, Event Planning, Marketing, Coaching, Customer Satisfaction
Education
Everest University 2011 — 2014
AA, Accounting and Finance, 3.7
Everest University-Tampa 2011 — 2014
Associate's degree, Accounting
Dallas ISD January 2014 - Present
Ericsson October 2012 - December 2013
Northwest Lineman College September 2011 - December 2011
NOVO 1 April 2010 - May 2011
Costello & Greydanus Attorneys at Law May 2006 - July 2009
Skills
Bilingual, Consultancy, Customer Service, Administration, Customer Relations, Excel, Event Planning, French, Microsoft Office, PowerPoint, Word, Outlook, Administrative Support, Access, Telephone Skills, Spreadsheets, English, Teamwork, Data Entry, Typing, Call Centers, Data Analysis, Accounts Payable, Critical Thinking, Public Speaking, Editing, Office Administration, Microsoft Word, Nonprofits, Spanish, Teaching, SAP, Account Reconciliation, Marketing Communications, System Administration, Strategic Planning
Education
Texas Woman's University 2007 — 2012
BA, Bus Management/administration/Finance
Bridgewater State University 2006 — 2007
Communications: Journalism
Progressive Waste Solutions May 2014 - Present
Flexi Compras April 2013 - March 2014
It Works! Global February 2012 - March 2013
NOVO 1 May 2011 - August 2012
Ross Stores, Inc. November 2009 - November 2011
Skills
Customer Service, Account Management, Employee Training, Coordinating Events, Direct Sales, Network Marketing, Spanish-speaking, Computer Proficiency, Product Marketing, Sales, Analysis, Retail
Education
Tarrant County College 2010 — 2015
Public Relations, Advertising, and Marketing
High School of Medical Professions at North Side 2006 — 2010
Diploma, Medicine
New Breed Logistics (Adecco) 2007 - 2008
NOVO 1 March 2007 - April 2007
Education
CAREER CENTERS OF TEXAS 2006 — 2007
Dental Assisting/Assistant
Everest College-Fort Worth 2005 — 2005
MIBC
Finiti Title May 2015 - Present
LivingSocial June 2014 - March 2015
Nielsen Audio June 2013 - July 2014
Scott Medical Health Center December 2012 - June 2013
TSL Marketing February 2012 - June 2012
NOVO 1 July 2008 - February 2012
Skills
Management, Analytics, Customer Service, Sales Management, Marketing, Salesforce.com, Account Management, Marketing Strategy, New Business Development, Sales, Leadership, Direct Sales, Sales Process, Sales Operations, Online Marketing, Social Networking, Advertising, Customer Satisfaction, Direct Marketing, Product Marketing, Solution Selling, Team Building
Education
Howard University 1999 — 2001
Business Administration and Management, General
John Adams High 1990 — 1993
Education
MHMR of Tarrant County June 2013 - Present
NOVO 1 September 2012 - February 2013
Fairfield-Suisun Unified School District November 2011 - February 2012
Mississippi State Hospital May 2006 - December 2008
Sonic's Drive-In May 2003 - May 2006
Skills
Cpr Certified, Bloodborne Pathogens, First Aid, Microsoft Office, Typing, Novell, Microsoft Excel, Microsoft Word, Data Entry, Observation, Case Management Services
Education
South University 2013 — 2014
Master of Arts (M.A.), Criminal Justice/Homeland Security
Jackson State University 2008 — 2011
Bachelor of Science (B.S.), Psychology
Hinds Community College 2006 — 2008
Associate of Science (A.S.), Psychology
HSBC Mortgage Services October 2012 - Present
Comcast June 2008 - July 2009
Novo 1 September 2004 - May 2008
Skills
Customer Service, Training, Outlook, Microsoft Office, PowerPoint, Human Resources, Recruiting, Interviews, Microsoft Word, Microsoft Excel, Team Building, Business, Data Entry, Filing, Administrative..., Bookkeeping, Commissioning, Data Analysis, Accounts Payable, Telecommunications, Telemarketing, Telephone, Problem Solving, Microsoft Office 2007, Typing, Account Reconciliation, Sourcing, Strategic Planning, Marketing Research, Full-life Cycle..., PeopleClick, Taleo, Analytical Skills, Communication, powe, detailed- oriented, Business Analysis, Budgets, Business Planning, Meeting Planning, Social Media, Meeting Scheduling
Education
DeVry University 2011 — 2013
Bachelor of Science in Technical Management (B.S.), Human Resource Management, 3.85
Northern Illinois University 2003 — 2008
N/a, Communication and Media Studies
Kishwaukee College 2006 — 2006
Bachelor of Arts (B.A.), Communications
Burnett's Staffing, Inc. June 2014 - September 2014
NOVO 1 September 2013 - June 2014
Pionear Recruiting August 2013 - September 2013
Frontline Source Group June 2012 - July 2013
Select Staffing July 2011 - June 2012
Kroger November 2010 - July 2011
Skills
Data Entry, Customer Service, Filing, Training, Fax, Time Management, Software Documentation
Education
Tarrant County College 2008 — 2012
Associate of Arts (AA), General Studies
Kaplan College 2012 - 2013
Novo 1 July 2012 - September 2012
Skills
Sterilization, Chair side assisting, 4-handed dentistry, 2 handed dentistry
Education
Kaplan College-Fort Worth 2012 — 2013
RDA, Dental Assisting/Assistant
GNC May 2014 - Present
Novo 1 September 2012 - June 2013
Finish Line May 2012 - January 2013
CUTCO Cutlery June 2011 - August 2011
Skills
Social Networking, Sales, Advertising, Retail Sales, Communication, Phone Etiquette, Social Skills, Entrepreneurship, Networking, Pitching Ideas, Customer Interaction, Time Management
Education
University of North Texas 2014 — 2016
Bachelor's Degree, Marketing, Junior
Grayson County College 2012 — 2014
Associate's Degree, Marketing
AT&T Mobility August 2013 - Present
Domino's Pizza December 2012 - Present
AT&T Uverse March 2012 - June 2012
NOVO 1 January 2011 - March 2012
Sprint February 2009 - November 2009
Sonitrol January 2008 - February 2009
Redigo May 1998 - February 2007
Skills
Customer Service, Cashiering, Time Management, Restaurants, Customer Satisfaction, Microsoft Office, Restaurant Management, Food Service, Inventory Management, Microsoft Word, Data Entry, Microsoft Excel, Teamwork, PowerPoint, Food & Beverage, Telephone Skills, Phone Etiquette, Hospitality, Cash Register, Food
Education
Tarrant County College 2009 — 2013
Associate of Arts (AA)
The Latter Entertainment Group October 2012 - Present
Mansfield ISD August 2010 - Present
Novo 1 May 2011 - January 2014
Army & Air Force Services June 2011 - January 2012
TeleTech@Home 2007 - 2011
Texas Tech University February 2008 - June 2010
Parkway Church August 2008 - May 2010
Community Church April 1994 - March 2008
Texas Department of Criminal Justice - Parole Div October 1992 - February 1999
Skills
Teaching, Microsoft Office, Word, PowerPoint, Photoshop, Public Speaking, Excel, Customer Service, Customer Relations, InDesign, Outlook, Administration, Event Planning, Event Management, Higher Education, Accounting, Access, Non-profits, Management, Music, Leadership, Nonprofits, Program Management, Administrative..., Microsoft Excel, Microsoft Word, Payroll
Education
South Plains College 2004 — 2007
Associate of Arts (A.A.), Education, Business
University of Phoenix
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
Lubbock Christian University
Bible Ministry w Music Emphasis, Bible, Music
CasterDepot® September 2013 - Present
SEPHORA October 2012 - Present
CasterDepot® September 2011 - August 2013
NOVO 1 March 2011 - September 2011
Huntington National Bank July 2007 - August 2010
Skills
Customer Service, Inventory Management, Data Entry, Multi-line Phone, Phone Etiquette, Administrative..., Filing, Call Center, Ten Key, Customer Satisfaction, Microsoft Word, Inventory Control
Education
Davenport University
Business Administration and Management, General
Sprint November 2011 - May 2014
NOVO 1 November 2009 - November 2011
Skills
IP, Telecommunications, Wireless
Education
Mountain View College 2014 — 2016
Associate's Degree, Computer Information Technology (CCNA), Sophomore
Children's Defense Fund Freedom School at Mount Olive Missionary Baptist Church December 2014 - Present
Clayton Youth Enrichment Services August 2014 - Present
Fort Worth ISD April 2010 - August 2014
NOVO 1 December 2006 - June 2008
Skills
Customer Service, Microsoft Office, PowerPoint, Word, Access, Excel, Problem Solving, Customer Relations, Research, Writing, Data Analysis, Coaching, Team Building, Public Speaking, Mentoring, Planning, Outlook, Data Entry, Teamwork, Fundraising, Team Leadership, Community Outreach, Community Development, Leadership, Neighborhood, Youth Mentoring, Medical Terminology, Social Media, Tutoring, Management, Editing, Microsoft Word, Microsoft Excel, Social Networking, Training, Volunteer Management, Grant Writing, Program Development, Public Relations, Project Planning, Community Organizing, Blogging, Classroom, Volunteering, Classroom Management, Workshop Facilitation, Motivational Speaking, Nonprofits, Event Planning, Leadership Development
Education
The University of Texas at Arlington 2012 — 2013
B.S., Sociology, Senior
Tarrant County College 1986 — 1989
AAS, Marketing, Management
State Farm July 2014 - Present
G4S Security Services June 2013 - June 2014
Eagle Systems Security August 2012 - June 2013
GEICO May 2011 - August 2012
NOVO 1 November 2009 - September 2010
Dallas Market Center September 2007 - April 2009
Dawson State Jail April 2007 - September 2007
Skills
Customer Service, Microsoft Office, Excel, Customer Relations, Budgeting, Public Speaking, Event Planning, Outlook, PowerPoint, Inventory Management, Microsoft Word, Budgets, Microsoft Excel, Protection, Leadership Development, Event Management, Sales, Personal Lines Auto, Property, Social Media, Special Investigations
Education
The University of Texas at Dallas 2010 — 2013
Bachelor of Arts (BA), Criminology
Dallas County Community College 2007 — 2009
Associate of Science (AS), AS Science
Sanford Brown Institute 2006 — 2006
Certificate, Medical Assisting/EKG/Phlebotomy
KD Studio Actors Conservatory 2003 — 2004
Associates, Acting/Performing Arts
CR Partners LLC January 2015 - Present
National Credit Solutions April 2014 - September 2014
NOVO 1 July 2013 - March 2014
NOVO 1 2012 - March 2014
NOVO 1 August 2012 - October 2012
Music Conservatory of Texas May 2009 - December 2011
Music Conservatory of Texas August 2006 - December 2011
ESN-USA, Inc April 2008 - February 2010
Tres Meridas Restaurant January 2006 - December 2006
Tom Thumb Grocery and Pharmacy June 2004 - August 2006
Skills
Photoshop, Microsoft Office, Advertising, Social Media, Customer Service, Editing, Outlook, Team Building, Project Management, Microsoft Excel, Social Networking, Drawing, Art, Online Advertising, Strategic Planning, Online Marketing, Creative Direction, Spanish, Microsoft Word, Marketing Communications, Fine Art, Adobe Acrobat, Email Marketing, Teamwork, Call Center, Coaching, Team Leadership, Management, QuickBooks, User Experience, Customer Satisfaction, Team Management, Premiere, E-commerce, Web Analytics, Direct Marketing, Interviews, Operations Management, Google Docs, Music Industry, Creative Solutions, Web Content Management, Customer Experience, Access, Content Management, Quality Assurance
Education
University of North Texas 2008 — 2010
Bachelor of Arts (BA), Interdisciplinary Arts
Collin County Community College 2006 — 2008
Associates of Arts, Drawing Concentration
Centennial High School 2003 — 2006
High School Diploma, High School
NOVO 1 2013 — 2013
Management Development Program, Management
Prime Therapeutics 2012 — 2012
Coaching Mentor Certification, Ulysses Training
Prime Therapeutics 2012 — 2012
Member Services - Service Mentor Program, Ulysses Program
Hydradyne January 2015 - Present
LifeScience Logistics November 2014 - January 2015
Travelliance July 2012 - November 2014
American Airlines April 2012 - June 2012
NOVO 1 March 2011 - March 2012
Skills
Customer Service, Microsoft Excel, Microsoft Office, Customer Satisfaction, Call Centers, Microsoft Word, PowerPoint, Customer Retention, Budgets, Strategic Planning, Outlook, Leadership, Management
Education
Tarrant County College 2010 — 2015
The University of Texas at Arlington 2011 — 2013
Blackbaud February 2014 - Present
Calliope Talent, Model, & Artist Management, LLC (Texas, Lic.# 275) 2010 - Present
The Gene and Dave Show 2009 - Present
Bridge360 December 2012 - December 2013
NOVO 1 October 2001 - November 2012
Skills
Program Management, Team Building, Customer Service, Public Speaking, Microsoft Office, Salesforce.com, Social Media, Strategic Planning, HTML, Project Management, Microsoft Word, Customer Support, Microsoft Excel, Event Planning, HIPAA, Non-profits, Quality Assurance, Mobile Devices, Team Leadership, Smalltalk
Education
Emporia State University 1990 — 1994
Bachelor's degree, Business/Office Automation/Technology/Data Entry
Salina South High
Cockerell Dermatopathology November 2014 - Present
Mary Kay Inc. April 2013 - Present
Fresenius Medical Care June 2014 - November 2014
Amazing Kids Academy September 2013 - June 2014
Angels of Care Pediatric Home Health May 2012 - May 2014
nonPareil Institute January 2011 - February 2012
NOVO 1 April 2010 - December 2010
Barnes and Noble, Inc. June 2007 - April 2010
Skills
Customer Service, Event Planning, Microsoft Word, Inventory Management, Fundraising, Microsoft Office, PowerPoint, Microsoft Excel, Social Media, Outlook, Research, Data Entry
Education
Southwestern Adventist University 2007 — 2008
Psychology, Psychology, Biology
Platte Valley Academy 2003 — 2007
High School, Generals, 4.00
Convergys September 2014 - Present
Rock Your Curves April 2014 - Present
Kroger April 2013 - Present
Alpine Access March 2011 - April 2012
Archbrook Laguna, LLC April 2010 - December 2010
Ryla Teleservices October 2009 - April 2010
NOVO 1 July 2007 - September 2008
Torco Inc June 2006 - June 2007
Skills
Call Center, Workforce Management, Customer Satisfaction, Customer Experience, BPO, Technical Support, Customer Service, Contact Centers, Data Entry, Troubleshooting, Customer Support, Customer Retention, Invoicing, Call Centers, Microsoft Excel, Microsoft Office, Outlook, Retail, Team Building, Training, Leadership, Microsoft Word, Team Leadership
Education
Career Centers of Texas 2005 — 2006
Diploma, Computer Business, 4.0
Tarrant County College 2002 — 2002
Diploma, Office Administration
Health Markets January 2014 - Present
NOVO 1 2014 - 2015
Cedar Hill ISD September 2011 - May 2014
Ray Brooks School August 2005 - May 2011
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training
Education
Delta State University 2002 — 2005
Bachelor of Science (BS), English/Language Arts Teacher Education, 3.56
Mississippi Delta Community College 1999 — 2002
Associate of Arts (A.A.), Educational Leadership and Administration, General, 3.90
Shore Medical Center July 2011 - Present
Our Lady of Lourdes Regional Medical Center September 2010 - July 2011
NOVO 1 October 1987 - June 2007
Skills
Nursing, ACLS, BLS, Critical Care, Telemetry, Nurse Preceptor, ICU, Patient Safety
Education
Thomas Edison State College 2014 — 2016
Bachelor's of Science, Registered Nursing/Registered Nurse
Our Lady of Lourdes School of Nursing 2007 — 2010
Registered Nursing/Registered Nurse
Chestnut Hill College 1981 — 1985
Bachelor of Arts (B.A.)
NOVO 1 February 2014 - Present
Providence health care August 2007 - February 2014
Manpower January 2001 - January 2005
Skills
Comfortable working..., Highly motivated..., Highly Reliable, Loyal, Enjoy Working with..., Microsoft Office, Microsoft Excel, PowerPoint, Data Entry, Office Equipment..., Works well in a team, Store Management
Education
Grand Rapids Community College 2010 — 2016
Psychology / criminal justice
Fennville high school 2001 — 2001
GED
Castle Medical, LLC April 2014 - Present
Bolo Production Studio October 2011 - January 2014
Global Clothing Industries November 2013 - December 2013
Atlanta Public Schools (Kinetix Staffing) July 2013 - October 2013
Computer Sales,Service & Support (CSS&S) July 2008 - July 2013
Aldo Shoes October 2011 - January 2012
The Lead Generation May 2011 - July 2011
NOVO 1 May 2009 - August 2009
Prince Georges County Public Schools February 2007 - August 2008
Skills
Event Planning, Customer Service, Management, CRM, Microsoft Excel, Microsoft Office, Sales Process, Advertising, Sales, Community Outreach, Marketing, Program Management, Social Media, Social Networking, PowerPoint, Public Speaking, Nonprofits, Public Relations, Microsoft Word, Strategic Planning, Research, Fundraising, Event Management, Team Building, Social Media Marketing, Time Management, Marketing Strategy, Data Analysis, Project Management, Budgets, Marketing Communications, Teamwork, Outlook, Administrative..., Customer Satisfaction, Market Research, Data Entry, Facebook, Account Management, Office Management, Online Marketing, Organizational..., Business Development, Online Advertising, Higher Education, Analysis, Access, Human Resources, Logistics, Inventory Management
Education
University of Maryland University College 2013 — 2015
Master's degree, Health/Health Care Administration/Management
Clark Atlanta University 2008 — 2011
B.A, Business Administration; Marketing
VGW/Walker Insurance February 2015 - Present
PulseTheMagazineLLC December 2014 - Present
Seeking Employment as a Graphic Designer January 2010 - Present
UPS August 2014 - October 2014
NOVO 1 June 2013 - December 2013
Globitech Inc. February 2007 - April 2008
HexFet America June 2004 - March 2005
Skills
Layout Composition, Logo Design, Drawing, Conceptual Designs, Typography, Word Processing, Advertising Design, Adobe Design Programs, Graphic Design, Business Cards, Posters, Book Design, Layout, Visual Communication, Digital Illustration, Mac
Education
Art Institute of Dallas 2009 — 2012
Associate of Arts and Sciences (A.A.S.), Graphic Design
Stanek Insurance Agency October 2012 - August 2014
Allstate 2012 - 2014
Davenport University 2013 - 2013
NOVO 1 April 2011 - December 2011
Wendy's September 2003 - February 2006
Skills
Customer Service, Outlook, Microsoft Excel, PowerPoint, Microsoft Office, Microsoft Word, English, Employee Relations, Human Resources, Strategic Planning
Education
Davenport University 2008 — 2013
Associate of Business Administration, Business Administration and Management, General
Davenport University 2008 — 2013
Associate's degree, Business Administration and Management, General
City and County of San Francisco - Human Services Agency October 2011 - Present
U.S. Census Bureau -- Census Coverage Management April 2010 - July 2010
Year Up 2010 - 2010
NOVO 1 February 2009 - October 2009
Spirit Halloween September 2008 - November 2008
Sunrise Senior Living June 2007 - September 2008
Jewel-Osco July 2005 - June 2007
Academy Cafe 2001 - 2005
Skills
Community Outreach, Customer Service, PowerPoint, Interviews, Event Planning, Administrative..., Leadership, StumbleUpon, Detail Oriented
Education
City College of San Francisco 2010 — 2011
Year Up
Aflac October 2012 - Present
NOVO 1 August 2011 - December 2011
Skills
Disability Insurance, Term Life Insurance, Insurance, Life Insurance, Health Insurance, Whole Life, Critical Illness, Accident, Fixed Annuities, Long-term Care, Employee Benefits, Property & Casualty..., Universal Life, Cafeteria Plans, Umbrella Insurance, Commercial Insurance, Long Term Care Insurance, Health Savings Accounts, Brokers, Accident Insurance, Vision Insurance, Voluntary Employee...
Education
Colorado Technical University-Online 2012 — 2014
Associate of Science (A.S.), 3.92 GPA
Tarrant County College 2011 — 2012
Associate's degree
Navarro College 2010 — 2011
Associate's degree
GameStop August 2013 - Present
Motor Club of America Career Network September 2012 - Present
Situation Gaming September 2008 - Present
SLS Gaming March 2001 - Present
NOVO 1 June 2011 - January 2012
Best Buy October 2007 - September 2008
Skills
Networking, Customer Service, Social Networking, Entrepreneurship, Small Business, Marketing, Sales, Leadership, Training, Project Management, Social Media Marketing, Fundraising, Microsoft Office, Coaching, Online Marketing, Event Planning, Windows Server, Data Entry, Network Security, Network Engineering, Access, Windows 7, Switches, TCP/IP, Routing, Programming, Server Administration, Network Security..., Web Site Editing, Linux Network..., Information Processing, Microsoft Applications, Closing Abilities, Closing Business, Network Monitoring Tools, Budget Monitoring, Financial Planners, Help Desk Support, POS, Technical Support
Education
Kaplan College-Arlington 2011 — 2013
Associate's degree, Computer Networking Technician, In progress
ATI 2006 — 2007
Certification, Massage Therapy/Therapeutic Massage
Capital One February 2013 - September 2014
Capital One May 2012 - February 2013
NOVO 1 November 2010 - February 2012
Humana May 2010 - November 2010
Tractor Supply November 2009 - February 2010
Frias Cab October 2008 - October 2009
Skills
Customer Service, Customer Satisfaction, Team Building, Call Centers, Microsoft Excel, Time Management, Microsoft Word, ProDoc, PowerPoint, Microsoft Office, Fax over IP, Fax Server, Efiling
Education
El Centro College 2012 — 2015
Associate's Degree, Legal Assistant/Paralegal, 3.0
Adult ed 2002 — 2002
Ged, Ged
Medical AssitNevada Career Inst 1998 — 2000
HIGH SCHOOLADULT ED, GED
NOVO 1 July 2012 - Present
Cornerstone University Theatre January 2013 - May 2013
Cornerstone University November 2010 - January 2013
Zoup! Fresh Soup Company 2010 - 2012
Cornerstone University January 2010 - April 2010
Skills
Event Management, Customer Service, Customer Satisfaction, Sales, Problem Solving, Patience, Fast Learner, Energetic team player, Solid computer skills, Theatre
Education
Cornerstone University 2005 — 2010
Bachelor of Arts (B.A.), Theatre/Theatre Arts Management
NOVO 1 April 2013 - Present
Self-employed March 2002 - Present
Sherman ISD September 2008 - Present
Pottsboro ISD 2003 - Present
Austin College March 2002 - April 2013
Denison ISD August 1997 - October 2001
Pottsboro ISD August 1980 - July 1997
Whitewright Sun January 1976 - August 1976
Denison Herald February 1973 - January 1976
Skills
Desktop Publishing, Creative Writing, News Writing, Newsletters, Photojournalism, Copy Editing, Microsoft Office, Event Planning, Public Relations, Social Media, Social Media Marketing, Photography, Digital Photography, Journalism
Education
Grayson County College
Associate of Science (AS), Journalism, Education
Texas A&M University-Commerce
Bachelor of Science (BS), Education, journalism, English
Property Developement January 2012 - September 2015
NOVO 1 February 2010 - February 2011
The Firm PLLC 2011 - 2011
A Jewelry Place June 2007 - February 2010
Skills
Microsoft Office, Sales, Customer Service
Education
Pepperdine University 2015 — 2015
None, Business Administration and Management, General
Fidelity National Information Services September 2012 - Present
FIS April 2008 - September 2012
Metavante May 2005 - April 2008
NOVO 1 June 2003 - May 2005
Skills
Contract Negotiation, Sales Presentations, Consultative Selling, Presentation Development, Closing, Pipeline Development, ROI development, Business Case..., Prospect Research, Lead Generation, Banking Technology, Check Processing, Bank Operations, Salesforce.com, Sales Support, Direct Marketing, Direct Sales, Checks, Banking, Account Management, Selling, Sales Operations, Financial Services, Return on Investment, Payments, Sales, Business Case, Enterprise Software, Management, Electronic Payments, Strategy, Marketing, Call Centers, Debit Cards, CRM, Solution Selling
Education
La Salle University
Communication, General
API Photography December 2011 - Present
Traditions February 2012 - June 2012
NOVO 1 December 2011 - February 2012
Bryan County Sheriff's Office May 2011 - November 2011
PRC, LLC December 2008 - August 2010
DSBWorldWide Inc. February 2007 - May 2008
Buckeye Security October 2006 - December 2006
United States Air Force July 2004 - May 2006
Skills
Typing, Desktop Publishing, Email Management, Graphics Software, Internet Services, Peripherals, Computer Repair, Presentation Preparation, Spreadsheets, Spreadsheet Design, Utility Computing, Web Design, Microsoft Office, Adobe Creative Suite, Adobe Acrobat, Web Layout, Layout Tools, Photo Editing, Image Editing, Graphics
Education
Grayson County College
Art/Art Studies, General, sophomore
Southeastern Oklahoma State University 2008 — 2010
Graphic Design
Ravenna High School 2001 — 2005
Diploma, Required, Senior
State Farm/ Ranstad October 2013 - Present
NOVO 1 September 2013 - Present
Independant Healthcare December 2008 - October 2013
PepsiCo - Frito Lay April 2010 - January 2013
Solo Cup Company June 2011 - March 2012
Veolia Transportation December 2005 - June 2008
Skills
Consumer Products, Grocery, Supply Chain, Sales Operations, Merchandising, Retail, Computer-savvy, 10 Key, Smartphones, Fax, Printers, Windows Server, Microsoft Applications, Cpr Certified, Nursing Care, Group Homes, Blood Pressure, Temperature Measurement, Wheelchairs, Bathing, Feeding, Home Care, Filing, Telephone Skills
Education
BAH CAREER TRAINING 2013 — 2013
Certified Nursing Assistant, Medical Residency Programs - General Certificates
Remington College-Dallas Campus 2008 — 2008
W W Samuell High School 1995 — 1998
High School Diploma, Cosmetology/Cosmetologist, General
Freelancer customer service administrative assistant February 2015 - Present
State National Companies (SNC) July 2014 - February 2015
Diversified Sourcing Solutions March 2014 - July 2014
Arbonne International July 2012 - March 2014
CenturyLink September 2011 - February 2012
NOVO 1 November 2009 - November 2010
Skills
Customer Service, Data Entry, 10 Key, Microsoft Word, Microsoft Excel, PowerPoint, Customer Satisfaction, Social Media, Strategic Planning, Retail, Outlook
Education
Ashford University 2015 — 2019
Bachelor of Applied Science (BASc), Entrepreneurial and Small Business Operations
Rayville High School 2003 — 2007
Diploma
Mariner Sails May 2015 - Present
Pep Boys September 2014 - Present
A+ Boat Lifts, Inc. June 2014 - Present
Texas State Aquarium May 2013 - May 2014
Doc's Seafood and Steaks February 2013 - May 2014
NOVO 1 September 2009 - March 2012
Grayson County College March 2011 - November 2011
Chicken Express January 2006 - March 2010
Skills
Scuba Diving, Customer Service, Data Entry, Microsoft Excel, Microsoft Word, Sales, Teamwork, Microsoft Power Point, Customer Relations, Customer Retention, First Aid, Animal Behavior, Leadership, Public Speaking, Teaching, Mechanics, Outlook, PowerPoint, Video Editing
Education
Texas A&M University-Corpus Christi 2013 — 2014
Marine Biology
Grayson County College 2010 — 2012
Associate of Science (A.S.), University Transfer Program
The Funniest Guy at Work October 2012 - Present
huntington bank call center July 2011 - March 2014
NOVO 1 September 2010 - July 2011
Skills
Marketing, Customer Service, Social Media, Customer Retention, Marketing Strategy, Insurance, Customer Satisfaction, Event Planning
Education
Grand Rapids Community College 2014 — 2016
Information Security
Mary Free Bed Rehabilitation Hospital July 2012 - Present
NOVO 1 2010 - 2012
Skills
Marketing, PowerPoint, Event Planning, Call Center, Social Media, Phone Etiquette, Microsoft Excel, Microsoft Word, Data Entry, Sales, Customer Service, Outlook, Microsoft Office, Customer Satisfaction
Education
Baker College of Muskegon 2007 — 2009
Bachelor's, Human Services, General
Accretive Health March 2015 - Present
Blue Cross Blue Shield of Michigan November 2014 - Present
US Army February 2009 - Present
Detroit Medical Center December 2013 - November 2014
Novo 1 September 2012 - October 2013
K-force Staffing August 2011 - January 2012
Mid Michigan Medical Center February 2010 - August 2010
K-Force 2009 - 2009
Kewadin Casinos August 2007 - January 2008
sault st. Marie tribe of Chippewa Indians tribal health May 2007 - August 2007
Skills
EHR, Medical Records, HIPAA, Medical Coding, Medical Terminology, Filing, Medical Billing, Cerner, Data Analysis, Quality Assurance, Data Entry, Analysis, Scanners, Health Information..., HIPPA, 3M, Workflow Analysis, Document Scanning, Microsoft Office, Microsoft Excel, Microsoft Word, Visio, Call Centers, Customer Service, Pathophysiology, Invision, Mysis, Weapons Handling, Weapons Training, Healthcare Information..., Information Security, Information Assurance, Information Management, Policy, PowerPoint, Health Insurance, Auditing, UB04, Medicare, Medicaid, Software Documentation, Hospitals, EMR
Education
Ferris State University 2003 — 2007
Associates in Applied Sciences, Health Information Tech
Big Rapids High School 1999 — 2002
high school diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
NOVO 1 October 2011 - Present
The CSI Companies December 2009 - March 2011
Skills
Cold Calling, Sales, Customer Service, Management, Sales Operations, New Business Development, Customer Satisfaction, Call Centers
Education
Grand Canyon University 2008 — 2012
Business Admin
Protocall Lighting Solutions January 2014 - Present
Protocall Communications January 2011 - Present
Convergys January 2010 - December 2010
ITM Marketing September 2008 - February 2009
NOVO 1 January 2006 - July 2008
Protocall Communications March 2000 - January 2006
Protocall Communications February 1998 - March 2000
Micros Systems January 1995 - January 1997
Skills
CRM, Lead Generation, Account Management, Management, Call Centers, Leadership, Outsourcing, Business Development, BPO, Start-ups, Direct Sales, Call Center, Sales, Telecommunications, Training, Customer Service, Marketing, Strategic Planning, Program Management, Managed Services, Customer Retention, Salesforce.com, Vendor Management, Organizational..., Consulting, Telemarketing, Enterprise Software, Market Research, Selling, Solution Selling, LED Lighting Systems
Education
Howard University
Mortgage/Insurance January 2005 - Present
Capital One Home Loans April 2013 - October 2013
Novo 1 October 2010 - April 2013
National Bond & Trust Co Inc. August 2004 - August 2010
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Teaching, Photoshop, Team Building, Project Management, Customer Service, Microsoft Word, Management
Education
The University of Texas at Dallas
Business Administration and Management, General
Brookhaven Community College
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Poly School Korea August 2014 - Present
NOVO 1 May 2014 - August 2014
OtterBase August 2013 - April 2014
Hope Network March 2013 - July 2013
Saint Mary's Health Care January 2013 - March 2013
Saint Mary's Health Care August 2012 - December 2012
Skills
Microsoft Office, PowerPoint, Microsoft Word, Microsoft Excel, Customer Service, Healthcare, Teamwork, Social Media, Windows, HTML, Data Analysis, Event Planning, English, Access, Pre-screening, Recruitment Tools, Multi-Location..., Permanent Search, Applicant Tracking..., Technical Recruiting, Onboarding, Interviews, Resume Writing
Education
Ferris State University 2008 — 2012
Bachelor of Science (B.S.), Health/Health Care Administration/Management
NOVO 1 May 2013 - Present
HealthSouth October 2010 - Present
Target August 2011 - August 2012
Six Flags June 2008 - September 2010
Skills
Data Entry, Customer Service, Inventory Management, Microsoft Excel, Microsoft Word, Microsoft Office, Outlook, PowerPoint, Inventory Control, Process Scheduler, Time Management, Access, Customer Satisfaction, Administrative..., Purchasing, Filing, Employee Training, Retail, Cashiering, Training, Shipping, Telephone Skills
Education
Tarrant County College 2011 — 2013
Associate's degree, Accounting and Business/Management
South Grand Prairie High 2005 — 2009
Diploma, General Studies
Connextions August 2012 - Present
NOVO 1 August 2010 - May 2011
Walmart January 2009 - December 2009
Skills
Customer Service..., Customer Satisfaction, Filing, Typing, Windows, Excels, Microsoft Office, Microsoft Word, Internet, Communicaitons, Spreadsheets
Education
Cedar Valley College 2008 — 2009
n/a, Mathematics/Music
Dallas Can Academy Charter School 2004 — 2005
High School Diploma, recommeded
Novo1 September 2013 - Present
RGIS April 2013 - Present
Target November 2012 - January 2013
Inmate Calling Solutions June 2011 - August 2011
Allstate Roadside Service, Novo 1 Contact Center November 2010 - June 2011
NOVO 1 2010 - 2011
Renaissance Recovery Solutions/Renovo Services March 2010 - November 2010
Renaissance Recovery Solutions September 2009 - March 2010
Huntington National Bank 2004 - 2008
Consumers Energy February 2006 - August 2006
Skills
Customer Service, Time Management, Interpersonal..., Computer Proficiency, Confidentiality, Cashiering, Quality Assurance, Escalation Resolution, Call Center, Transportation, Vehicle Repossession, Banking, Internet Banking, Medical Office, General Insurance, Call Centers, Spreadsheets, Insurance
Education
Davenport University 2005 — 2009
Davenport University
Aetna June 2014 - Present
NOVO 1 April 2008 - May 2014
Walmart November 2004 - February 2007
SWAU Cafe August 2000 - December 2004
Telephone Representative August 2002 - July 2004
Albertsons August 2000 - August 2002
Skills
Operations Management/...
Education
Southwestern Adventist University
BBA Degree, Accounting
NOVO 1 April 2012 - July 2012
Vip Moving Company December 2010 - March 2012
Airserv March 2011 - August 2011
Bimbo July 2010 - November 2010
Realty World Dallas January 2008 - March 2010
Arlington ISD August 2008 - January 2009
Legend Health Care December 2007 - March 2008
Sports Services April 2002 - September 2006
Skills
Basic Computer..., Warehouse, Customer Service, Shipping/receiving, Dietary, Cleaning, Cabin Cleaning
Education
Colorado Technical University 2013 — 2016
Bachelor of Science in Criminal Justice
ICDC College 2011 — 2013
Associate of Occupational Studies - Forensic Scientist Degree
James Bowie High 1996 — 2000
Diploma
Time Warner Cable 2012 - Present
NOVO 1 June 2011 - September 2012
Skills
Customer Satisfaction, Call Centers, Data Entry, Filing, Windows 7, Avaya, Leadership, Fax, Invoicing, Customer Experience, Microsoft Office, Time Management, Team Leadership, Telephone Skills, Lotus Notes, Troubleshooting, Administrative..., Networking, Payroll, File Management, Cashiering, Clerical Skills, 10 Key, Internet Explorer, Microsoft Word, Technical Support
Education
Colorado Technical University 2009 — 2011
Associate's degree, Paralegal
Madisonville CISD 1974 — 1988
Associate's degree, paralegal
Cornerstone University October 2014 - Present
Wedgwood Christian Services March 2014 - Present
Teleperformance March 2014 - August 2014
NOVO 1 July 2013 - February 2014
Grand Rapids Public Schools November 2010 - June 2013
jcpenney August 2010 - October 2010
Cornerstone University December 2008 - October 2010
Cornerstone University September 2008 - June 2009
Skills
Non-Violent Crisis..., Gang Prevention, Teen Services, Microsoft Office, Administrative Work, Keen Listener, Bible teaching, Cultural Competency, Life Skills, Crisis Intervention, Youth At Risk, At-risk Populations, Positive Behavior..., School Safety, Youth Mentoring, Teaching, Theology, Community Outreach, Preaching, Social Services, Counseling Psychology, Volunteer Management, Youth Development, Customer Service, Fundraising, Leadership Development, Nonprofits, Program Development, Public Speaking
Education
Liberty University 2008 — 2016
Master of Divinity (M.Div.), Pastoral Studies/Counseling
Grand Valley State University 2003 — 2008
Bachelor of Science (B.S.), Criminal Justice and Correction
teleNetwork September 2013 - April 2014
NOVO 1 October 2011 - August 2013
Macy's June 2010 - January 2011
Six Flags Hurricane Harbor June 2009 - September 2009
Skills
Solid computer skills, Customer Service, Sales, Retail, Teamwork, Budgets, Telephone Skills, Time Management, Computer Hardware, Office Administration, Call Centers, Insurance, Data Entry, Customer Satisfaction, First Aid, Customer Retention, Customer Experience, Cashiering, Outlook, Microsoft Word, Phone Etiquette, PowerPoint, Training, Communication, Technical Support, Analytical Skills, Interpersonal Skills, Leadership, Problem Solving
Education
Texas State University-San Marcos 2013 — 2015
In Progress, Business Administration and Management, General
Tarrant County College 2009 — 2013
In Progress, General Studies
Sam Houston High School 2004 — 2009
Diploma, General Studies
NOVO 1 August 2012 - Present
Wal-Mart June 2010 - July 2012
NOVO 1 2012 - 2012
Education
Prairie View A&M University 2008 — 2012
Bachelor's degree, criminal justice, 3.0
duncanville high school
High School Graduate; Diploma
Confer & Associates April 2009 - Present
NOVO 1 October 2009 - April 2010
CaLLogix May 2005 - January 2007
HR Logic 2000 - 2003
BCGI 1996 - 2000
Skills
Call Center, BPO, Team Building, Strategic Planning, Lead Generation, Executive Management, Sales, Marketing, Leadership, Customer Service, Sales Management, Account Management, New Business Development, Customer Retention, Mergers, Leadership Development, Operations Management, Coaching, Customer Satisfaction, Customer Acquisition, Mergers & Acquisitions, Call Centers, Strategic Partnerships, Selling, Vendor Management, Entrepreneurship, Business Strategy, Salesforce.com, Business Development, Outsourcing, B2B, Human Resources, CRM, Consulting, Management, Strategy, Cross-functional Team..., Start-ups, Telecommunications, Due Diligence, Contract Negotiation, Team Leadership, Process Improvement
Education
Juniata College 1965 — 1968
BS, Psychology, Sociology
The Heritage Company February 2005 - Present
NOVO 1 January 2003 - December 2004
Special Olympics Idaho July 1997 - January 2003
Skills
Fundraising, Planned Giving, Direct Marketing, Strategic Planning, New Business Development, Non-profits, Public Speaking, Marketing Strategy, Social Media, Event Management, Social Media Marketing, Email Marketing, Marketing, Lead Generation, Marketing Communications, Cause Marketing, Contract Negotiation, Sales Management, Capital Campaigns, Community Outreach, Volunteer Management, Program Management, Nonprofits, Sponsorship, Selling, Sales, Direct Mail, Customer Service, Leadership Development, Advertising, Coaching, Capital Campaign..., Research, Business Planning, Major Gift Development, Multi-channel Marketing, Strategic Partnerships, Training, Corporate Partnership..., Management, Public Relations, Team Building, Microsoft Office, Account Management, Integrated Marketing, Budgets, Social Networking, Event Planning, Competitive Analysis, Market Research
Education
The University of Montana 1986 — 1989
Business Communications
Montana State University-Bozeman 1984 — 1986
SmartSource Technical Staffing April 2013 - Present
Time Warner Cable May 2014 - June 2015
AT&T - Pinnacle/Excelsior- Richardson, Texas December 2011 - April 2013
Fiserv Electronic Banking Solutions- Irving, Texas 2012 - 2013
AT&T - Pinnacle/Excelsior 2011 - 2012
NOVO 1 2009 - 2012
United States Postal Service 1997 - 2008
TOTAL PETROLEUM SERVICES S.A.S. 1995 - 1997
Skills
VoIP, Wireless, Telecommunications, IP, 3G, Network Design, Ethernet, Switches, Telephony, MPLS, Cisco Technologies, Computer Network..., Customer Service, Administrative..., Supervisory Experience, Supervisory Skills, A+, Hazardous Waste..., Hazardous Materials...
Education
University of Phoenix 2005 — 2007
Master of Business Administration (MBA), Business Administration and Management, General
Davenport University 1998 — 2003
Bachelor of Business Administration (BBA), Accounting Technology/Technician and Bookkeeping
OpenRoad Lending December 2013 - Present
Pinnacle Technical Resources April 2012 - April 2013
NOVO 1 November 2009 - March 2010
Olcott Plastics October 2007 - August 2009
Skills
Over five (5) years of..., Excellent communication..., Bilingual-English/Spanis..., Ability to multi-task..., Microsoft Application..., Skilled in utilizing..., Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Microsoft Excel, Human Resources, Management, Training, CRM, Leadership
Education
Tarrant County College 2009 — 2014
Associate's Degree, Spanish, General Studies, 3.3 GPA
Elgin Community College 2007 — 2009
Associate's degree, General Studies
Colorado Office of Economic Development and International Trade October 2013 - Present
Utah Division of Arts and Museums July 2007 - October 2013
NOVO 1 2002 - 2007
Skills
Microsoft Office, Non-profits, Research, Photoshop, Customer Service, Management, Training
Education
Boise State University 2000 — 2006
Bachelor of Science, Business Management and Human Resources
Little Arrows Daycare September 2012 - Present
NOVO 1 March 2012 - August 2012
Dollar Tree Stores March 2010 - September 2010
Skills
Art, Craft, Crochet, Customer Service, Drawing, Microsoft Excel, Microsoft Office, Microsoft Word, Painting, Sewing, Teaching, Social Media, Event Planning, Crafts, Cashiering, Data Entry, PowerPoint, Customer Satisfaction, Team Building, Leadership, Time Management, Inventory Management, Outlook, Research, Sales, Teamwork, Telephone Skills, Event Management, Call Centers, Editing, Windows, Fundraising, Public Speaking, Retail, Marketing Strategy, Administrative..., Access, Community Outreach, Computer Proficiency, Training, Management, Office Management
Education
Linn-Benton Community College 2003 — 2005
Criminal Justice/Law Enforcement Administration
Capio Partners June 2014 - February 2015
NOVO 1 October 2013 - February 2014
Emcasa February 2007 - August 2011
Cash Retriever Systems Inc June 2001 - June 2002
Day Manufacturing Co May 2000 - September 2000
Cigna Health Benefits March 1999 - January 2000
Education
New Mexico Junior College 2003 — 2005
None, Registered Nursing/Registered Nurse
Park West Gallery June 2015 - Present
Prospect Airport Services, Inc. January 2015 - June 2015
Great Staff Solutions June 2014 - November 2014
Novo 1 August 2013 - March 2014
Adecco Staffing, USA February 2013 - June 2013
Adecco Staffing, USA October 2012 - January 2013
Trg Customer Solutions January 2012 - August 2012
Skills
Customer Service, Data Entry, Technical Support, Microsoft Office, Microsoft Excel, Microsoft Word, Call Centers, Customer Satisfaction, Time Management, Outlook, Troubleshooting, Account Management, Social Networking, Sales, Telephone Skills, Problem Solving, Administrative..., Research
Education
Baker College of Allen Park 2014 — 2017
Associate of Science (AS), Computer and Information Sciences and Support Services
Edsel Ford High School 2007 — 2011
High School Diploma
BigSigns.com June 2015 - Present
Muskegon Area Career Tech Center May 2015 - Present
Ottawa Area Careerline Tech November 2014 - Present
Freelance May 2006 - Present
Grand Haven Tribune June 2014 - September 2014
GH Imaging April 2014 - June 2014
NOVO 1 May 2011 - August 2012
Staples September 2009 - September 2010
Skills
Adobe Creative Suite, Online Advertising, Social Networking..., Microsoft Office, Branding and Identity, Brand Management, E-Branding, Web Designer, Logo Design, Sales, Direct marketing, Publicity, Free Publicity, Online Publicity, Sales promotion, Loyalty marketing, Promotional media, Promotional content, Flash, InDesign, Account Management, Color Theory, Typography, Apparel, T-shirt Graphics, Photoshop, Illustrator, Digital Illustration, Vector Illustration, Vector Design, Dreamweaver, Adobe Bridge, Marketing, Digital Marketing, Interactive Advertising, Advertising, Digital Imaging, Illustration, Watercolor Artist, Graphic Design, Web Design, Digital Media, Branding, Corporate Branding, Product Marketing, Brochures, Brand Development, Direct Mail, Layout, Branding & Identity
Education
Baker College of Muskegon 2010 — 2015
Bachelor's degree, Digital Media & Design
Kendall College of Art & Design 2006 — 2007
Graphic Design
Careerline Tech Center 2004 — 2006
2006, Visual Communications
Unlisted Company July 2013 - Present
ALDI Stores July 2012 - February 2015
NOVO 1 July 2013 - August 2013
Davenport 2013 - 2013
Spartan Stores January 2012 - July 2012
Domino's Pizza October 2010 - February 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Teamwork, Research, Public Speaking, First Aid, Windows, Team Leadership, English, Security, Photoshop, Physical Security, Social Media, C++, Leadership, HTML, Time Management, Information Security, Training, Data Entry, Retail, Inventory Management, Outlook, Access, Cashiering, Customer Satisfaction, Telephone Skills, Facebook, Sales, Team Building, Social Networking, Marketing, Project Management, Problem Solving, Negotiation, Social Media Marketing, Strategic Planning, Coaching, CRM, Nonprofits, New Business Development, Computer Hardware, Networking, Critical Thinking, Event Planning, Management, Teaching
Education
Davenport University 2013 — 2019
Careerline Tech Center 2010 — 2012
Information Technology
Professional Benefit Administrators, Inc. September 2015 - Present
Olive Garden March 2013 - Present
NOVO 1 September 2011 - January 2012
Skills
Human Resource..., Recruiting, Customer Service, Public Relations, Public Speaking, Project Management, Microsoft Word, Time Management, Customer Satisfaction, Data Entry, Microsoft Office, PowerPoint, Teamwork, Social Networking
Education
Southeast Missouri State University 2012 — 2017
Candidate for Bachelor of Science, Human Resources Management/Personnel Administration, General, N/A
Grayson County College 2011 — 2012
N/A, Industrial and Organizational Psychology, 3.2 Major GPA
NOVO 1 October 2014 - July 2015
Valero Gas March 2014 - July 2015
Payless ShoeSource February 2014 - July 2015
Education
Ultimate Medical Academy 2015 — 2016
Medical Office Management/Administration
National American University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Sandford Brown University 2010 — 2011
Pharmacy Tech, Pharmacy
Legacy Boxer Rescue March 2013 - Present
TXU Energy February 2012 - Present
Energy Future Holdings February 2010 - Present
TXU Energy September 2010 - January 2012
NOVO 1 2009 - 2010
Skills
Call Centers, Energy Markets, Sales, Customer Service, Customer Retention, Contract Negotiation, Direct Sales, Telecommunications, Salesforce.com, CRM, Electricity Markets, Customer Experience, Retail, Pricing, Commodity Markets, Account Management, Forecasting, SAP, Training
Education
North Lake College
MacArthur High School
Coldwell Banker Real Estate August 2015 - Present
Keller Williams Realty January 2015 - August 2015
Dialog Direct February 2013 - January 2015
Dialog Direct August 2011 - February 2013
Keller Williams Realty November 2005 - August 2011
NextiraOne August 2002 - October 2005
NOVO1 October 1998 - May 2002
NOVO 1 January 1994 - October 1998
Recruiter January 1992 - October 1994
Skills
Management, Sales, Recruiting, Performance Management, Training, Employee Relations, Leadership, Coaching, Customer Service, Process Improvement, Strategy, Human Resources, Team Building
Education
Purdue University Calumet
Bachelor of Arts (BA), English and Speech Communication
Berry Fresh Farms LLC March 2008 - Present
NOVO 1 November 2007 - December 2008
Skills
Management, GMP, Process Improvement, GAP, Project Planning, Integrated Pest..., Food Safety Management..., Project Management, Project Coordination, Leadership, Training, Program Management
Education
Lake Michigan College
Associate's degree, Business Administration and Management, General
Michigan State University
Plant Protection and Integrated Pest Management
Barcel USA August 2014 - Present
United States Postal Service December 2013 - April 2014
NOVO 1 October 2013 - December 2013
Panaderia Repostería Barinas February 2008 - May 2013
US Navy January 2003 - January 2008
US Navy June 1999 - December 2003
US Navy February 1996 - June 1999
US Navy February 1994 - February 1996
US Navy January 1988 - February 1994
Skills
Budget control, public..., Microsoft Office..., Private Piloting, Advance Open Water Diver, Forecasting, Customer Service, Inventory Management, Microsoft Office, Microsoft Excel, Management, Microsoft Word, Pricing, Leadership, Team Building, Military, Training, Administration, Recruiting, Human Resources, Interviews, Inventory Control, Personnel Management, Supervisory Skills, Policy, Payroll, Budgeting, Time Management, Logistics, PowerPoint, Employee Benefits, Employee Training, Supply Chain, Scheduling, Retail
Education
Northern Illinois University 1999 — 2003
Master of Education (M.Ed.), Adult and Continuing Education Administration
University of Puerto Rico-Cayey 1979 — 1985
Bachelor of Arts (B.A.), Humanities/Humanistic Studies, 3.4
NOVO 1 2014 - 2014
Twisted Wrench Garage December 2011 - October 2012
Elizabeth Arden March 2004 - September 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Mainframe, Multi-line Phone, POS, Schematic, Customer Service, Customer Relations, Customer Satisfaction, Customer Support, Problem Solving, Reservations, sales, Sales Management, Conflict Resolution, Payroll, Payment Card Processing, Sales Promotion, Client Billing, Parts, Purchase Orders, Supply Ordering, Modeling, Makeup Artistry, Makeovers, Data Entry
Education
American InterContinental University 2010 — 2012
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services, 3.6
Weatherford College 2005 — 2006
Associate of Arts (AA), Clinical Psychology, 4.0
Weatherford College 2005 — 2005
GED, GED
24-7 Intouch October 2012 - Present
Jefferson County Facilities Ground Crew May 2011 - April 2012
Service Magic August 2005 - November 2010
NOVO 1 September 2001 - April 2005
Access Direct June 1997 - July 2001
Skills
Microsoft Office, Call Centers, Sales, Training, Leadership, Customer Service, Teamwork, Management, Quality Assurance, Windows, Human Resources, Databases, Marketing, Technical Support, Lead Generation, Salesforce.com, Team Building, Customer Retention, Account Management, Online Advertising, Sales Process, B2B, Advertising, Customer Satisfaction
Education
Iowa State University 1993 — 1997
Computer Science
Best Buy Distribution May 2014 - Present
AT&T Stadium November 2013 - May 2014
Prime Therapeutics October 2011 - May 2013
ViewPoint Bank July 2007 - August 2010
NOVO 1 May 2005 - June 2007
Skills
Microsoft Excel, Customer Service, Visio, Healthcare, Access, Data Analysis, Data Entry, Microsoft Office, Research, Microsoft Word, Outlook, Insurance, Software Documentation, Leadership
Education
Tarrant County College 2003 — 2005
Fidelity Investments October 2013 - Present
Pizza Hut September 2002 - December 2013
Hewlett-Packard April 2010 - October 2013
NOVO 1 September 2009 - April 2010
NOVO 1 January 2009 - September 2009
Skills
Employee Training, Troubleshooting, Finance, Customer Service, Customer Satisfaction, Microsoft Office, Time Management, Team Leadership, Call Centers, Teamwork, Microsoft Excel, Microsoft Word, Computer Hardware, PowerPoint, Data Entry, Insurance, Access, Software Documentation, Training, Telephone Skills, Inventory Management, Process Scheduler, Supervisory Skills, Outlook, Administration, Leadership, Windows 7, System Administration, Windows XP, Windows, Lotus Notes, Technical Support, Visio
Education
Arkansas Tech University 2013 — 2015
Bachelor Professional Studies, Information Technology
University of Arkansas Community College-Morrilton 2004 — 2007
Etech Global Services October 2014 - Present
DTTS GPS SYSTEMS May 2013 - July 2014
DSS Research July 2013 - August 2013
NOVO 1 May 2012 - August 2012
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Call Centers, Windows 7, Human Resources, QuickBooks, Data Entry, Customer Service, Sales
Education
Stephen F. Austin State University 2010 — 2014
Bachelor of Business Administration (B.B.A.), Human Resources Management and Services
Indeed.com April 2015 - Present
Maestro Personal Assistants August 2014 - March 2015
Coach October 2013 - August 2014
Music/Artist Management January 2012 - May 2014
Texas State University August 2010 - May 2014
NOVO 1 March 2009 - August 2013
Chateau Royale Luxury Condominiums August 2008 - January 2009
Skills
Professional..., Social Media Marketing, Supervisory Skills, Music Management, French to English, English to French, Social Promotion, Booking Shows, Talent Booking, Marketing, Radio, Customer Service, Music, Management, Publicity
Education
Texas State University-San Marcos 2010 — 2014
Bachelor of Arts (BA), Political Science and Government & Communication Studies
Tarrant County College 2009 — 2010
Associate's Degree
Allied Barton January 2011 - Present
District of Columbia Public Schools (DCPS) September 2013 - November 2014
Prince George's County Public Schools September 2012 - September 2013
AWWC March 2010 - September 2010
NOVO 1 October 2008 - September 2009
Transportation Federal Credit Union February 2007 - September 2008
PNC August 2004 - February 2008
Skills
Customer Service, Security, Retail Banking, Telephone Skills, Telemarketing, Microsoft Office, Medical Terminology, Urinalysis, Triage, Report Writing, Analytical Abilities, Sales, First Aid, Cpr Certified, Data Entry
Education
University of Phoenix 2014 — 2017
Bachelor of Science (BS), Psychology
Sanford-Brown College-Vienna 2010 — 2012
Associate's degree, Allied Health and Medical Assisting Services
OptumInsight April 2013 - Present
WellPoint November 2011 - March 2013
Chatsworth Products, Inc. March 2010 - October 2011
AMGEN / ACCESS TCA December 2008 - March 2010
AMGEN/Act 1 April 2008 - December 2008
Lockheed Martin Contractor - McNight & Assoc. December 2007 - April 2008
Nancy Berk January 2006 - December 2007
NOVO 1 June 2005 - December 2005
Primal Pictures, Ltd. June 2004 - June 2005
Skills
Cross-functional Team..., Budgeting, Promotions, Documentation, Pricing, Product Development, Customer Relations, Strategic Planning, Marketing Strategy, Program Management, Strategy Development, Competitive Analysis, Market Research, Product Management, Product Launch, Process Improvement, Contract Negotiation, Business Strategy, Negotiation, Team Building, Vendor Management, Business Analysis, Excel, Marketing Communications, Product Marketing, Online Marketing, Marketing Management, Change Management, Problem Solving, Team Leadership, Business Planning, Microsoft Office, Salesforce.com, PowerPoint, Account Management, Market Planning, Risk Management, Integrated Marketing, Proposal Writing, RFP, Process Development, Sales Support, New Business Development, Budget Management, Sales Management, Forecasting, Team Management, Mentoring, Planning, P&L Management
Education
Pomona College 1984 — 1986
BA, International Relations and Economics
World Wide Promotions May 2014 - July 2014
GNC March 2010 - April 2011
American National Insurance Company November 2007 - February 2008
TEXAS MOTORS FORD March 2007 - June 2007
GameStop September 2005 - January 2007
NOVO 1 July 2005 - November 2005
VisualBlurr January 1999 - December 2004
Olive Garden April 2004 - August 2004
Skills
Ten Key, Typing, Retail, Retail Marketing, Retail Sales, Sales Management, Management, Windows, Windows 7, Microsoft Office, Microsoft Technologies, Microsoft Excel, Microsoft Word, Time Management, Schedules, Disciplinary Action, Phone Etiquette, Phone Skills, Customer Service, Customer Satisfaction, Business Analysis, Forecasting, Supply Ordering, Ordering Office Supplies, New Hire Paperwork, Hiring Practices, Sales Hiring, Fire Safety, Merchandising, Visual Merchandising, Market Research, Email Marketing, Window Displays, POP Displays, LED Displays, LED lighting systems, Stage Lighting, Voice Acting, Acting, Interview Preparation, Interviews, Exit Interviews, Following Instructions, Self-driven, Team Building, Team Leadership, Team-oriented, Remote Access, Technology, Help Desk Support
Education
Tarrant County College 2005 — 2007
Psychology
NOVO 1 December 2008 - December 2008
Re/max Realty Professionals May 2006 - March 2008
Ruby Tuesday November 2005 - March 2006
Orkin Pest Control June 2004 - August 2005
McDonald's June 2002 - June 2004
Education
Georgia State University 2001 — 2004
B.A., Political Science with a conc. in Pre-law
The University of Southern Mississippi 2000 — 2001
Political Science
Teleperformance, USA August 2014 - Present
NOVO 1 September 2012 - May 2014
Aegis Communications October 2009 - August 2012
Liberty National Life December 2008 - May 2010
NTN Software Solutions January 2008 - July 2008
NTN Software Solutions April 2007 - January 2008
The Agreement Center July 1993 - March 2007
Evangel Temple Church and Christian School October 1988 - July 1993
Skills
Customer Service, Call Centers, Leadership, Management, Customer Satisfaction, Team Management, Customer Retention, Insurance, Customer Experience, CRM, Team Building, Troubleshooting, Sales, Process Improvement
Education
Tarrant County College 1987 — 1990
Computer Science
Cisco Jr. College
Business
Novo 1 April 2013 - Present
All Surface Maintenance April 2012 - April 2013
Grand Rapids Building Services August 2009 - January 2011
McDonald's Corporation September 2008 - October 2008
Lake Michigan College March 2003 - January 2008
Kelly Services July 2006 - December 2006
Skills
Customer Service, Higher Education, Telephone Skills
Education
Davenport University 2011 — 2015
ITT Technical Institute 2011 — 2011
CEET
Lake Michigan College 2003 — 2008
Math, Computers
Bravo Health August 2008 - April 2012
Bravo Health 2008 - 2011
NOVO 1 2007 - 2008
AeTIO 1998 - 2004
Education
Southern Methodist University - Cox School of Business 2001 — 2003
MBA
Texas Woman's University 1988 — 1990
MA, Counseling Psychology
The University of Texas at Austin 1978 — 1981
BA, Psychology
Sutherland Global Services April 2015 - Present
Allstate Roadside Services 2010 - Present
NOVO 1 August 1996 - Present
NOVO 1 August 1996 - April 2015
Skills
Customer Service, Team Building, Training, Leadership, Call Centers, Strategic Planning, Team Leadership, Management, Microsoft Excel, Account Management, CRM
Education
Dallas Baptist University 2009 — 2012
Bachelors, Business Administration
Ricks College 1994 — 1996
Insphere Insurance Solutions January 2013 - Present
Novo 1 July 2012 - January 2013
US Air Force Reserve 1995 - 2013
Luxottica Manufacturing July 2001 - November 2012
Skills
Inventory Management, Purchasing, Logistics, Inventory Control, Materials Management, Procurement, Supply Chain, Supply Chain Management, Customer Service, Microsoft Office, Microsoft Excel, Warehousing
Education
Dallas County Community College 2000 — 2005
Associate's degree, Business Administration and Management, General
HomePro Telecommunications January 2015 - Present
University of Illinois at Chicago August 2008 - Present
NOVO 1 August 2004 - May 2015
New Hope Community Service Center 2006 - 2007
The Red Door Inn 2003 - 2004
ACS-IL June 1999 - October 2000
Washington National Insurance Company 1990 - 1998
The Starting point 1990 - 1990
Applied Learning 1989 - 1990
Illinois Math and Science Academy 1989 - 1990
Skills
Microsoft Office, Microsoft Excel, PowerPoint, SPSS, Research, Data Analysis, Teaching, Higher Education, Public Speaking, Statistics, Nonprofits, Community Outreach, Microsoft Word, Editing, Customer Service, Access, Fundraising, Outlook, Policy, Troubleshooting, Program Evaluation
Education
University of Illinois at Chicago 2008 — 2014
PhD, Sociology
Northern Illinois University 2004 — 2008
Masters, Sociology
Missouri State University 1983 — 1986
BS, Education
Central Bible College 1980 — 1982
AA, Bible
Hook Technology January 2010 - Present
NOVO 1 May 2007 - October 2009
Computer Software Associates October 2006 - April 2007
Skills
Small Business, IT Service Management, IT Solutions, IT Outsourcing, Web Design, Web Development, Project Management, Small Business Server, Microsoft Office, Microsoft SQL Server, IT Strategy, IT Management, IT Operations, Information Technology, Network Administration, Network Security, Network Design, Wireless Networking, Wireless Security, Windows Server, Managed Services, Servers, Firewalls, Network Engineering, Network Architecture, Antivirus, Software Installation, Server Administration
Education
Montana State University-Billings 2005 — 2008
Bachelor, Business Administration
Plentywood High School 1982 — 1986
Novo 1 2013 - Present
Western Welding March 2011 - Present
Metavante Image Solutions 2007 - 2009
TJJ Properties LLC/ TMason Investments LLC 2003 - 2009
Xerox 1991 - 2003
USDA SCS 1985 - 1991
Skills
Microsoft Office, Quickbooks, Quicken, Requirements Analysis, Documentation, Problem Solving, Troubleshooting, XP, Small Business, Windows, Software Documentation, Management, Networking, Operating Systems, QuickBooks, Servers, Training, Windows XP
Education
San Antonio College 1981 — 1981
Computer Programming
Kansas State University 1976 — 1980
Bachelor of Science
Tarrant County College
Computer Programming
Inverness Lonestar Pharmacy November 2014 - Present
DaVita January 2010 - November 2014
NOVO 1 October 2007 - January 2010
CONEXIS May 2007 - September 2007
Prime Therapeutics February 2005 - May 2007
Tenet Healthcare February 2003 - February 2004
Omega Benefit Services 2002 - 2002
Skills
Health Insurance, Training, Employee Benefits, Medicaid, Insurance, Healthcare, Software Documentation, Coaching, Analysis
Education
Lamar University 1988 — 1990
Lab42 September 2015 - Present
TXU Energy March 2009 - November 2011
Decision Analyst, Inc. February 2005 - February 2009
Novo 1 2003 - 2005
Belden Associates 1999 - 2003
Skills
Marketing Research, Bilingual-Spanish, Market Research, Fast Learner, Competitive Analysis, Project Management, Analytical Skills, Report Writing Skills, Dependable Team Player, Data Analysis, Positive Can-do Attitude, Customer Insight, Strategy, Marketing Strategy, Analytics, Qualitative Research, Cross-functional Team..., Focus Groups, Analysis, Competitive Intelligence, Team Leadership, Marketing, SPSS
Education
The University of Texas at Arlington 1997 — 1999
Masters
Tecnológico de Monterrey 1992 — 1996
Bachelors
Computer Center May 2013 - Present
Walmart October 2012 - May 2013
Aegis Communications August 2010 - August 2011
Novo 1 September 2009 - August 2010
District IV HRDC June 2009 - August 2009
Havre Ford September 2008 - October 2008
Skills
Call Center, Workforce Management, BPO, Call Centers, Customer Experience, Service Delivery, Technical Support, Customer Satisfaction, Software Installation, Customer Service, System Administration, Sales, Troubleshooting, Networking
Education
Montana State University-Northern 2003 — 2008
Bachelor of Science, Computer Engineering
Montana State University-Northern 2003 — 2008
Bachelor of Science, Computer Information Systems
Montana State University-Northern 2003 — 2008
Associates of Applied Science, Electronics Engineering Technology
Montana State University-Northern 2003 — 2008
Associates of Applied Science, Computer Information Systems
Air Wisconsin July 2012 - Present
Fairfield Inn & Suites July 2011 - September 2012
American Eagle Airlines December 2010 - May 2011
Lufthansa July 2010 - May 2011
NOVO 1 February 2008 - February 2010
NOVO 1 February 2008 - February 2010
Novo 1 Call Center February 2008 - February 2010
Prospect Airport Services September 2006 - April 2007
Domino's Pizza September 2005 - May 2006
Skills
Call Center, Customer Service, Training, Administrative..., Customer Satisfaction, Sales, Outlook, Inventory Management, Data Entry, Quality Control, Transportation, Marketing
Education
Everest College 2007 — 2009
of Applied Science, Business Administration
Tarrant County College
Sutherland Global Services June 2015 - Present
Dialog Direct (formerly NOVO 1) March 2009 - June 2015
NOVO 1 April 2011 - April 2012
NOVO 1 March 2009 - April 2011
Skills
Recruiting, New Hire Training, Employee Relations, Employee Training, New Hire Orientations, Benefits Administration, Training, Employee Benefits, Onboarding, Customer Retention, Hiring, Talent Management, Human Resources, Call Centers, Vendor Management, Customer Service, Team Building, Customer Satisfaction, Leadership
Education
Tarrant County College 2010 — 2012
Transfer Credits for Nursing, Prerequisites
Post University 2009 — 2010
Marketing
Louisiana State University in Shreveport 1995 — 1997
International Business
Brookdale Senior Living Sr. Manager Financial ReportingHewitt Associates2005 - 2007
Deloitte & Touche - Torino, Italy June 2004 - August 2005
Novo 1 2001 - 2003
Deloitte & Touche LLP 1995 - 2001
Education
Marquette University 1991 — 1995
BA, Accounting
Montgomery County Fire and Rescue Service June 2012 - Present
Laurel Volunteer Fire Dept. Sta #10 August 2007 - Present
Technik, Army Assistant G1 April 2008 - May 2011
NOVO 1 January 2007 - December 2007
Best Buy In-Store Geek Squad July 2005 - May 2006
Skills
Servers, Hardware, Software Installation, Technical Support, Windows XP, Help Desk Support, Operating Systems, Networking, Citrix, Laptops, Computer Hardware
Education
University of Maryland University College 2013 — 2016
Bachelor's degree, Public Safety Administration
Bowie State University 2008 — 2012
Bachelor of Science, Business Administration - Information Systems
Anne Arundel Community College 2005 — 2008
Transferred, Electronic Engineer
NOVO 1 April 2011 - Present
Aspen Dental July 2010 - April 2011
CPI Corp. May 2005 - July 2010
charlotte russe 1999 - 2003
victoria's secret 1997 - 1999
Skills
Customer Service, Team Management, Sales Management, Management, Hiring Employees, Employee Training, Building Relationships, Customer Experience, Training, Staff Development, People Skills, Microsoft Office, Time Management, Achieving Results, Positive Team Player, Call Centers, Multi-unit Retail..., Team Leadership, Customer Satisfaction, Hiring, Sales, Leadership, Team Building, Social Networking
Education
Northern Michigan University 1983 — 1987
BSW, Social Work
ACTIVE Network November 2014 - Present
CO-OP Financial Services May 2006 - November 2014
NOVO 1 August 2003 - March 2006
Skills
Access, Microsoft Office, Process Improvement, Team Building, Software Documentation, Analysis, Project Management, Business Analysis, Customer Satisfaction, Banking, Outlook, Credit, Strategic Planning, Microsoft Excel, Microsoft Word, PowerPoint, Credit Analysis, Data Analysis, Asset Based Lending, Risk Assessment, Credit Risk, Accounting, Statistics, Software Development, Consumer Lending, Financial Services, Account Reconciliation, Credit Unions, Loans, Risk Management, SAS programming, Tax Preparation, Financial Risk, Retail Banking, Loan Servicing, Valuation, Financial Analysis, Credit Scoring, Credit Cards, SAS, Internal Controls, Financial Planning, Research, Sarbanes-Oxley Act, Finance
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Master of Accounting and Finance, Accounting with CPA preparation
The University of Texas at Arlington 2004 — 2008
Bachelors of Science, Mathematics, with a minor in Physics
Tarrant County College 2003 — 2004
Associates, Computer Science
Herman Miller September 2014 - Present
NOVO 1 April 2014 - September 2014
Chase April 2012 - December 2013
Vangent, Inc. November 2009 - August 2010
Macatawa Bank June 2008 - August 2009
Macatawa Bank May 2005 - June 2008
Huntington National Bank January 2003 - May 2005
Skills
Banking, Credit, Customer Service, Commercial Banking, Microsoft Office, Microsoft Excel, PowerPoint, Outlook, Budgets, Strategic Planning, Team Leadership, Retail, Building Relationships, Process Improvement, Report Writing, Risk Management, Sales, Credit Analysis, Loans
Education
Davenport University 2001 — 2003
Business Management
Dialog Direct August 2014 - Present
NOVO 1 September 2001 - October 2012
NOVO 1 September 1996 - September 2001
Skills
Lead Generation, Microsoft Office, Print Servers, Customer Service, FTP, VMware, Operating Systems, Servers, Windows, Software, CRM, Call Center, Help Desk Support, Operations Management, Team Building, Network Administration, Call Centers, Leadership, Networking, Visio, BPO, Microsoft SQL Server, Strategic Planning, Customer Retention, Software Documentation, Unix, Solaris, Customer Satisfaction, Customer Support, TCP/IP, Outsourcing, Hardware, Technical Support, Training, Disaster Recovery, VPN, Computer Hardware, Solution Selling, Information Technology, Process Improvement, Team Leadership, Workforce Management, Vendor Management, Avaya, Telecommunications, Perl
Education
Gateway Technical College 1982 — 1984
Data Processing
NOVO 1 September 2012 - Present
Mason City Clinic, P.C. September 1998 - August 2011
Mason City Clinic January 1998 - January 2011
Graham Manufacturing January 1995 - January 1997
Wal-Mart January 1986 - January 1995
Skills
Medical Terminology, Fax
Education
Ultimate Medical Academy 2011 — 2012
Pharmacy Technician, Pharmacy Technician/Assistant
Ultimate Medical Academy
NIACC 1997 — 1998
Medical/Clinical Assistant
North Iowa Area Community College
Holman Boiler Works June 2012 - Present
NOVO 1 October 2011 - June 2012
Pelton Marsh Kinsella April 2007 - September 2011
Celestica August 2005 - February 2007
Mattress Giant February 2005 - August 2005
Auto Wax, an ITW Company October 2000 - September 2003
Skills
Financial Analysis, Financial Reporting, Forecasting, Strategic Planning
Education
Southern Methodist University - Cox School of Business 2008 — 2010
MBA
Indiana University Bloomington 1995 — 2000
BS
NOVO 1 March 2010 - August 2010
Gastroenterology PA July 2009 - January 2010
Education
Dallas County Community College 2010 — 2012
Spectrum Health July 2015 - Present
P.C. Doctors March 2010 - Present
NOVO 1 2012 - 2013
BP 2010 - 2011
Pilgrim Enterprises February 2002 - March 2010
Skills
Software Installation, Computer Hardware, Entrepreneur, Windows, Hardware, Troubleshooting, Customer Relations, Small Business, Microsoft Office, Laptops, Printers, Operating Systems, XP, Security, Customer Service, Electronics, Antivirus, Computer Repair, Desktop Support, Spyware, Computer Maintenance, Workstations, Windows 7, Routers, HP, TCP/IP, Switches, Cabling, Wireless Networking, Technical Support, VPN, Networking, Servers, Network Administration, System Administration
Education
University of Delaware 1985 — 1987
Bachelor of Science (BS), Electrical and Electronics Engineering
Community College of the Air Force 1979 — 1982
Associate of Science, Electronics Technology
NOVO 1 April 2011 - February 2012
JC Penney Call Center September 2010 - April 2011
FedEx Office December 1993 - November 2008
Skills
Call Center, Customer Service, Customer Satisfaction, Customer Relations
Education
University of Michigan 1967 — 1968
Master's degree, Library Science
Grand Valley State University 1963 — 1967
Bachelor of Arts (BA), History
NOVO 1 November 2010 - June 2011
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Outlook, English, Customer Service, Data Entry, Customer Satisfaction
Education
Baker College of Muskegon 1973 — 1976
Associate's degree
Baker College of Muskegon
Associate's degree, Legal Assistant/Paralegal
Fruitport High School
Valley Apostolic September 2013 - Present
ND United Pentecostal Church March 2011 - Present
Opportunity Foundation, Inc. July 2007 - September 2013
NOVO 1 2004 - 2005
Medical Arts Press June 2000 - August 2004
Skills
Microsoft Office, Staff Management, Training & Development, Certified Therap Trainer, Employee Training, Software Documentation, Management, Coaching, Training, Call Centers, Program Management, Nonprofits, Community Outreach, Recruiting, Public Speaking, Team Building, Sales, Customer Service, Church Administration, Church Music
Education
Minot State University
Williston State College
NOVO 1 February 1998 - Present
Education
The University of Texas at Arlington 2011 — 2014
Tarrant County College
Novo 1 2010 - 2010
Education
Midwestern State University 2008 — 2011
Bachelor of Science, Nursing
ACS-Xerox August 2011 - Present
Legends Hospitality May 2010 - February 2011
NOVO 1 September 2009 - February 2010
FTGU Medical April 2009 - May 2009
Skills
Microsoft Office, Cash Handling, Food Service, Lytec, ICD-9, CPT
Education
Concorde Career Institute-Arlington 2009 — 2009
Medical Coding and Billing, Medical Insurance Coding Specialist/Coder
Easter Seals Michigan 2014 - Present
NOVO 1 2013 - 2014
Davenport Shelter 2010 - 2012
Ennis Center For Children 2003 - 2011
Skills
Program Management, Project Management, Leadership, Strategic Planning, Nonprofits, Public Speaking, Microsoft Office, Research, Customer Service, Community Outreach
Education
Capella University
Master’s Degree, Clinical Psychology
Dossin
Rochester College
Bachelor’s Degree, Mass Communication/Public Relations
Health Management Systems February 2010 - Present
Paramount Multi Svcs LLC March 2008 - February 2010
NOVO 1 April 2006 - February 2008
Education
University of Phoenix 2009 — 2013
Bachelor of Science Human Service/ Management, Non-Profit/Public/Organizational Management
Centenary College of Louisiana 1979 — 1982
Samaritan Medical Center February 2013 - Present
Garmisch CDC February 2010 - December 2010
Wiesbaden Child Development Center August 2008 - February 2010
Volunteer at Army Community Service April 2008 - December 2008
Novo 1 January 2008 - March 2008
Skills
Microsoft Office, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, English, Windows, Time Management
Education
Jefferson Community College 2011 — 2014
NOVO 1 2006 - 2006
Skills
QuickBooks, Customer Service, Microsoft Office, Microsoft Excel, Accounting, Microsoft Word, Management, PowerPoint, Financial Reporting, Budgets, Financial Analysis, Accounts Payable
Education
Career Technical Institute 2011 — 2012
Cetificate, Accounting Technology/Technician and Bookkeeping
United States Aluminum Corporation May 2006 - May 2011
United States Aluminum May 2006 - May 2011
NOVO 1 March 2002 - May 2005
Education
Strayer University 2009 — 2014
2010-2014Strayer University
Bachelor's, Business Administration
Comcast Cable June 2013 - Present
New Life Counseling Services February 2012 - Present
New Life Counselig 2012 - Present
Hilton Worldwide June 2011 - January 2012
Hilton Hotel June 2011 - January 2012
NOVO 1 May 2010 - June 2011
NOVO 1 January 2010 - June 2011
Davenport University June 2007 - January 2008
Skills
Filing, Typing, Data Entry, Fax, Customer Service, Dispatching, Report Writing, Office Administration, Multi-line Phone, Telephone Skills, Administrative..., Phone Etiquette, Administrative Work, Invoicing, Customer Satisfaction, Receptionist Duties, 10 Key, Clerical Skills, Microsoft Office 2007, Cashiering, Call Centers, File Management, Internet Explorer, Microsoft Word, PowerPoint, Dependable Team Player, Organization
Education
Grand Rapids Community College 2010 — 2011
Business, Management, Marketing, and Related Support Services
Davenport University 2007 — 2008
Business, Management, Marketing, and Related Support Services
Grand Rapids Technical Institute, MI Grand Rapids Community
H.S. Diploma, English; Math; Business Administration
Prince George's Community College August 2011 - Present
Hertz June 2008 - February 2010
NOVO 1 October 2007 - January 2008
Skills
Data Entry, Customer Service, Customer Satisfaction, Teamwork, Flexibility, Reliability, Dependable Team Player
Education
Prince George's Community College 2011 — 2014
Associate of Arts (A.A.), Criminal Justice
Morgan State University 2003 — 2004
CenturyLink 2011 - 2012
NOVO 1 November 2009 - November 2010
Skills
Multi-line Phone, Microsoft Excel, Microsoft Word, PowerPoint, Phone Etiquette, Phone Skills, Computer Application..., type 50 wpm
Education
Everest College-Dallas 2012 — 2013
still attending, Medical Administrative/Executive Assistant and Medical Secretary
rayville high school 2003 — 2007
diploma
Aegis Communications August 2012 - Present
JPMorgan Chase July 2008 - April 2010
NOVO 1 October 2006 - May 2008
Education
Cedar Valley College 2011 — 2012
NOVO 1 January 2011 - September 2012
Huntington National Bank October 2007 - December 2010
Sky Financial Group September 2002 - September 2007
AT & T Broadband November 2001 - June 2002
Wachovia Corporation August 1993 - October 2001
American Express Travel Related Services June 1983 - July 1993
Eastern Airlines June 1974 - May 1983
Skills
Management, CRM, Leadership, Budgets, Customer Service, Strategic Planning, Outsourcing, Strategy, Team Building, Call Centers, Process Improvement, Operations Management, Banking, Customer Satisfaction, Sales
Education
Georgia State University
MBA, Management
University of Kentucky
MA, Spanish
Florida State University
BA, English and Spanish
Tyler Technologies November 2014 - Present
Collin County District Clerk June 2013 - October 2014
NOVO 1 February 2012 - March 2013
US Census Bureau November 2009 - August 2010
Skills
Call Centers, Quality Assurance, Workforce Management, Software Documentation, Training, Customer Experience, Customer Satisfaction, Team Leadership, Customer Service, Leadership
Education
Western Governors University 2014 — 2016
Bachelor's Degree, Information Technology Software Emphasis
Grayson County College 2012 — 2013
Associate of Applied Science, Computer Maintenance and Networking Technology, 3.76
Grayson County College 2000 — 2004
Associate of Science (A.S.), Mathematics and Computer Science
Sears Holdings Corporation November 2008 - February 2013
NOVO 1 October 2011 - December 2011
Sam's Club November 1998 - January 2010
Skills
Merchandising, Visual Merchandising
Education
Everest College-Fort Worth 2010 — 2011
Bazzirk June 2012 - Present
Corelogic May 2010 - January 2012
NOVO 1 November 2009 - May 2010
Capital One Financial February 2009 - June 2009
RadioShack July 2007 - February 2009
Citigroup Financial January 2007 - July 2007
Skills
Customer Service, Direct Marketing, Email Marketing, Marketing Communications, Advertising, Online Advertising, Marketing Strategy, Social Media Marketing, Call Centers, Integrated Marketing, Digital Marketing, Online Marketing, Marketing Management, Marketing, Brand Development
Education
DeVry University-Texas 2009 — 2010
Bachelor of Business Administration (B.B.A.)
Tarrant County College 2005 — 2007
Bachelor of Business Administration (B.B.A.)
The University of Texas at Arlington 2003 — 2005
Bachelor of Business Administration (B.B.A.)
Coastal Careers, Inc. August 2013 - Present
Novo 1 2012 - 2013
Skills
Call Centers, Customer Service, Customer Satisfaction, Sales, Customer Experience, Customer Retention, Microsoft Word, Team Building, Telecommunications, Leadership
Education
Davenport University
AnswerNet March 2012 - Present
AnswerNet August 2010 - March 2012
NOVO 1 November 2008 - August 2010
Skills
Customer Service, Proficient Typing Skills, 10 Key Touch, Multi-line Phone, Filing, Data Entry, Supervisory Experience, Accurate Record Keeping, Accounts Receivable, Accounts Payable, Payroll, Microsoft Office
Education
Fresno Institute of Technology 1997 — 1998
Certificate of Completion, Computerized Accounting
Fresno City College
8 units, Computer Programs
ADT May 2015 - Present
Xerox June 2014 - May 2015
Enterprise Rent-A-Car September 2012 - May 2014
NOVO 1 May 2012 - August 2012
Burger King Corporation October 2011 - January 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Video Games, People Skills, People-oriented, Food & Beverage, Food Service, Food Safety, Food Preparation, Technology, Computers, Computer Science, Computer Animation, Computer Security, Customer Satisfaction, Time Management
Education
The University of Texas at Arlington 2010 — 2014
Bachelor's degree, Computer Science
Tarrant County College 2011 — 2012
Dialog Direct September 2014 - Present
Denton state supporting living center 2011 - 2013
NOVO 1 April 2010 - August 2011
Skills
Customer Service, Microsoft Word, Sales, Customer Satisfaction, Microsoft Office, Data Entry, Microsoft Excel, Call Centers, Team Building, Outlook, PowerPoint, Healthcare, Customer Retention, Leadership, Training
Education
Prairie View A&M University 2009 — 2010
Registered Nursing, Nursing Administration, Nursing Research and Clinical Nursing
NOVO 1 2010 - 2013
Skills
Customer Service, Composites
Education
community learning center 2013 — 2013
composite bonding
Everest College-Dallas 2009 — 2009
medical assistant
The Christopher Quinn Group, Inc. April 2013 - Present
Valero Energy Corporation October 2012 - March 2013
NOVO 1 March 2009 - September 2012
Skills
Human Resources, Organizational..., Leadership Development, Applicant Tracking..., Internet Recruiting, College Recruiting, Benefits Negotiation, Team Building, Technical Recruiting, Talent Acquisition, Screening Resumes
Education
Navarro College 2003 — 2004
Business Administration and Management, General
NOVO 1 August 2006 - Present
American Eagle Airlines August 2005 - February 2006
Education
Mountain View College 2003 — 2004
Teleperformance January 2015 - Present
NOVO 1 January 2014 - October 2014
Auto Finance August 2012 - July 2013
Ross Stores, Inc. March 2011 - October 2012
Skills
Customer Service, Retail, Microsoft Office, Microsoft Word, Teamwork, Cashiering, Dispatching
Education
Tarrant County College
Levelland High School
Diploma
JPMorgan Chase April 2009 - Present
NOVO 1 July 2008 - April 2009
Skills
Collections, Mortgage Banking, Mortgage Servicing, Customer Service, Bilingual-English/Spanis..., FHA, USDA, FHLMC, Microsoft Excel, Avaya, LPS Desktop, HUD, HAFA, PFS, Fannie Mae
Education
Mountain View College 2009 — 2014
Rausch, Sturm, Israel, Enerson & Hornik August 2014 - Present
NOVO 1 2013 - 2014
Corporate Cleaning Concepts, Inc. November 2010 - November 2012
WEX Fleet One July 2009 - May 2010
Journal Communications, Inc. November 2008 - July 2009
FedEx Express October 2007 - June 2008
WEX Fleet One April 2005 - May 2007
Skills
Computers, Networking, Customer Service
Education
Milwaukee Area Technical College 2013 — 2015
Associate's degree, IT Network Security
Warrantech February 2012 - October 2014
NOVO 1 February 2010 - February 2012
Konica Minolta Business Solutions U.S.A., Inc. July 2002 - March 2009
Skills
Call Centers, Customer Service, CRM, Team Leadership, Customer Satisfaction, Field Service, Customer Relations, Supervisory Skills, Teamwork, Training
Education
El Centro College 1987 — 1988
Lobias Murray Christian Academy 1984 — 1987
High School