NSDI Teleperformance
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NSDI Teleperformance Employees
Employee
Years
Job
Industry
Jude Trinidad Jude Trinidad's NSDI Teleperformance Experience July 2000 - November 2003
Job Sr. Software Engineer at Noble Systems
Industry Information Technology and Services
Experience
Noble Systems December 2003 - Present
NSDI Teleperformance July 2000 - November 2003
Mastech March 1999 - March 2000
Skills
Linux, Perl, Unix Shell Scripting, Informix, Awk, PostgreSQL, Sed, Python, JavaScript, High Availability, Software Development, Software Design, Database Administration, Database Design
Education
AMA University 1990 — 1994
Bachelor, Computer Science
Noble Systems December 2003 - Present
NSDI Teleperformance July 2000 - November 2003
Mastech March 1999 - March 2000
Skills
Linux, Perl, Unix Shell Scripting, Informix, Awk, PostgreSQL, Sed, Python, JavaScript, High Availability, Software Development, Software Design, Database Administration, Database Design
Education
AMA University 1990 — 1994
Bachelor, Computer Science
Christopher Swenson Christopher Swenson's NSDI Teleperformance Experience April 1999 - June 2000
Job Director of Systems at ZocDoc
Industry Information Technology and Services
Experience
ZocDoc April 2014 - Present
Keabu, Inc August 2011 - Present
BWG Strategy LLC October 2013 - January 2014
WebMD October 2011 - September 2013
Crowd Fusion January 2011 - June 2011
Noble Systems Australia Pty Ltd September 2008 - January 2011
ChoicePoint Precision Marketing LLC June 2003 - September 2008
JLS Technical Staffing June 2000 - June 2003
NSDI Teleperformance April 1999 - June 2000
Sertec Corporation July 1996 - April 1999
Skills
Cloud Computing, SaaS, Enterprise Software, Contact Center..., Contact Center..., Agile Project Management, IT Infrastructure..., Disaster Recovery, Linux System..., Mac OS X, Bash, Windows Server, VMware ESX, IT Relationship..., IT Management, PCI Standards, Performance Management, Amazon Web Services..., RightScale, IT Operations, Linux, Testing, Unix, Data Center, Cisco Technologies, Outsourcing, Project Management, OS X, VMware, Call Centers, TCP/IP, Management, Virtualization, Information Technology, Architectures, Infrastructure, Databases, Network Security, High Availability, VoIP, IT Strategy, Cocktails, Vendor Management, Wine, Hardware, Absenteeism, Fitness, Integration, Leadership, Swedish
Education
Georgia State University 1992 — 1993
ZocDoc April 2014 - Present
Keabu, Inc August 2011 - Present
BWG Strategy LLC October 2013 - January 2014
WebMD October 2011 - September 2013
Crowd Fusion January 2011 - June 2011
Noble Systems Australia Pty Ltd September 2008 - January 2011
ChoicePoint Precision Marketing LLC June 2003 - September 2008
JLS Technical Staffing June 2000 - June 2003
NSDI Teleperformance April 1999 - June 2000
Sertec Corporation July 1996 - April 1999
Skills
Cloud Computing, SaaS, Enterprise Software, Contact Center..., Contact Center..., Agile Project Management, IT Infrastructure..., Disaster Recovery, Linux System..., Mac OS X, Bash, Windows Server, VMware ESX, IT Relationship..., IT Management, PCI Standards, Performance Management, Amazon Web Services..., RightScale, IT Operations, Linux, Testing, Unix, Data Center, Cisco Technologies, Outsourcing, Project Management, OS X, VMware, Call Centers, TCP/IP, Management, Virtualization, Information Technology, Architectures, Infrastructure, Databases, Network Security, High Availability, VoIP, IT Strategy, Cocktails, Vendor Management, Wine, Hardware, Absenteeism, Fitness, Integration, Leadership, Swedish
Education
Georgia State University 1992 — 1993
Nathan Warshaw Nathan Warshaw's NSDI Teleperformance Experience 1996 - 2001
Job Chief Development Officer at Kohn Holdings
Industry Financial Services
Experience
Car Champs Finance January 2015 - Present
Kohn Holdings October 2014 - Present
Warshaw Consulting March 2013 - Present
Capital Access Network October 2004 - March 2013
Office Depot 2003 - 2004
ChoicePoint 2001 - 2003
NSDI - Teleperformance 1996 - 2001
U.S. Army 1992 - 1996
Skills
Strategic Partnerships, Strategy, Start-ups, B2B, Selling, Strategic Planning, Direct Sales, Business Development, Sales Management, Leadership, E-commerce, Customer Retention, Process Improvement, Sales, Executive Management, Merchant Services, Customer Service, Management, Marketing Strategy, New Business Development, Payments, Training, Lead Generation, Payment Card Processing, Finance, Credit Cards, Account Management, Electronic Payments, Sales Growth, P&L Management, Joint Ventures, Key Account Management, Employee Training, Pricing, Operational Efficiency, Market & Sales Planning, Profit Optimization, Vertical Marketing, Business Expansion, Project Management, Senior Sales Leader, Life Cycle Management, Market Evaluations, Channel, Call Center, Strategic Partnership..., Product Positioning &..., B2B Sales & Service, Marketing, Operations Management
Education
The University of Georgia
Car Champs Finance January 2015 - Present
Kohn Holdings October 2014 - Present
Warshaw Consulting March 2013 - Present
Capital Access Network October 2004 - March 2013
Office Depot 2003 - 2004
ChoicePoint 2001 - 2003
NSDI - Teleperformance 1996 - 2001
U.S. Army 1992 - 1996
Skills
Strategic Partnerships, Strategy, Start-ups, B2B, Selling, Strategic Planning, Direct Sales, Business Development, Sales Management, Leadership, E-commerce, Customer Retention, Process Improvement, Sales, Executive Management, Merchant Services, Customer Service, Management, Marketing Strategy, New Business Development, Payments, Training, Lead Generation, Payment Card Processing, Finance, Credit Cards, Account Management, Electronic Payments, Sales Growth, P&L Management, Joint Ventures, Key Account Management, Employee Training, Pricing, Operational Efficiency, Market & Sales Planning, Profit Optimization, Vertical Marketing, Business Expansion, Project Management, Senior Sales Leader, Life Cycle Management, Market Evaluations, Channel, Call Center, Strategic Partnership..., Product Positioning &..., B2B Sales & Service, Marketing, Operations Management
Education
The University of Georgia
Natalie Clink Natalie Clink's NSDI Teleperformance Experience August 1999 - August 2003
Job Licensed Funeral Director and Embalmer/ T M Ralph Funeral Homes
Industry Individual & Family Services
Experience
T M Ralph Funeral Homes October 2007 - Present
Northside Chapel Funeral Directors January 2007 - August 2007
TMG Marketing August 2003 - February 2006
NSDI Teleperformance August 1999 - August 2003
Skills
Ceremonies, Public Speaking, Memorial Services, Funeral Homes, Community Outreach, Compassion, Cemeteries, Family Services, Grief Counseling, Community Service, Volunteering, Small Business
Education
Gupton Jones College of Funeral Service 2006 — 2007
Associate of Science (A.S.), Mortuary Science and Embalming/Embalmer
T M Ralph Funeral Homes October 2007 - Present
Northside Chapel Funeral Directors January 2007 - August 2007
TMG Marketing August 2003 - February 2006
NSDI Teleperformance August 1999 - August 2003
Skills
Ceremonies, Public Speaking, Memorial Services, Funeral Homes, Community Outreach, Compassion, Cemeteries, Family Services, Grief Counseling, Community Service, Volunteering, Small Business
Education
Gupton Jones College of Funeral Service 2006 — 2007
Associate of Science (A.S.), Mortuary Science and Embalming/Embalmer
John Montemayor, M.Ed. John Montemayor, M.Ed.'s NSDI Teleperformance Experience 1996 - 2000
Job Assistant Director of Student Life for Fraternity & Sorority Life & Leadership Development
Industry Education Management
Experience
University of South Carolina Upstate August 2015 - Present
University of South Carolina Upstate June 2003 - August 2015
USC Upstate 2003 - August 2015
University of South Carolina Upstate 2003 - 2010
Randstad 2000 - 2003
NSDI, Teleperformance 1996 - 2000
Rosslyn Personnel 1992 - 1994
Education
University of South Carolina-Columbia 2010 — 2014
M.Ed, Higher Education (Student Affairs)
Seton Hall University 1986 — 1990
Bachelor of Science (B.S.), Economics
University of South Carolina Upstate August 2015 - Present
University of South Carolina Upstate June 2003 - August 2015
USC Upstate 2003 - August 2015
University of South Carolina Upstate 2003 - 2010
Randstad 2000 - 2003
NSDI, Teleperformance 1996 - 2000
Rosslyn Personnel 1992 - 1994
Education
University of South Carolina-Columbia 2010 — 2014
M.Ed, Higher Education (Student Affairs)
Seton Hall University 1986 — 1990
Bachelor of Science (B.S.), Economics
Sheldon Jessup Sheldon Jessup's NSDI Teleperformance Experience January 2000 - January 2002
Job Major Accounts System Engineer at Paychex
Industry Human Resources
Experience
Paychex October 2014 - Present
my own podcast 2014 - 2015
Paychex June 2013 - October 2014
Time Warner Cable Business Class November 2012 - June 2013
ADP December 2008 - October 2012
University of Phoenix 2006 - 2008
Dan Brown Homes March 2000 - October 2006
NSDI Teleperformance January 2000 - January 2002
Skills
Recruiting, Account Management, Sales, Sales Operations, Sales Process, Salesforce.com, Time Management, Team Building, Management, Proposal Writing, Information Technology, Talent Management, PeopleSoft, Human Resources, Payroll, Customer Service, B2B, Needs Analysis, Training, Leadership, Budgets, ADP Payroll, New Business Development, Business Intelligence, Strategy, Employee Benefits, Benefits Administration, CRM
Education
University of Southern California 2014 — 2016
Master of Science (M.S.), Geographic information Systems
University of Phoenix 2004 — 2006
Bachelor of Science, Information Technology
UNLV 2002 — 2003
Paychex October 2014 - Present
my own podcast 2014 - 2015
Paychex June 2013 - October 2014
Time Warner Cable Business Class November 2012 - June 2013
ADP December 2008 - October 2012
University of Phoenix 2006 - 2008
Dan Brown Homes March 2000 - October 2006
NSDI Teleperformance January 2000 - January 2002
Skills
Recruiting, Account Management, Sales, Sales Operations, Sales Process, Salesforce.com, Time Management, Team Building, Management, Proposal Writing, Information Technology, Talent Management, PeopleSoft, Human Resources, Payroll, Customer Service, B2B, Needs Analysis, Training, Leadership, Budgets, ADP Payroll, New Business Development, Business Intelligence, Strategy, Employee Benefits, Benefits Administration, CRM
Education
University of Southern California 2014 — 2016
Master of Science (M.S.), Geographic information Systems
University of Phoenix 2004 — 2006
Bachelor of Science, Information Technology
UNLV 2002 — 2003
Timothy Beloyed's NSDI Teleperformance Experience July 2000 - November 2001
Job Vice President of Client Services at MDS Communications Corporation
Industry Fund-Raising
Experience
MDS Communications Corporation July 2015 - Present
SFI NonProfit January 2015 - June 2015
Strategic Fundraising February 2010 - January 2015
InfoCision Management Corporation November 2001 - September 2009
NSDI - Teleperformance July 2000 - November 2001
Interactive Teleservices Corporation August 1998 - July 2000
Interactive Teleservices Corporation February 1997 - August 1998
INTERACTIVE TELESERVICES CORPORATION (ITC) May 1996 - February 1997
Interactive Teleservices Corporation August 1995 - May 1996
Skills
Leadership, Account Management, Direct Marketing, Strategy, Analytics, Management, CRM, Business Development, Integrated Marketing, Digital Marketing, Marketing Strategy, Marketing
Education
University of Nebraska-Lincoln 1988 — 1994
Bachelor of Science, Business Administration
MDS Communications Corporation July 2015 - Present
SFI NonProfit January 2015 - June 2015
Strategic Fundraising February 2010 - January 2015
InfoCision Management Corporation November 2001 - September 2009
NSDI - Teleperformance July 2000 - November 2001
Interactive Teleservices Corporation August 1998 - July 2000
Interactive Teleservices Corporation February 1997 - August 1998
INTERACTIVE TELESERVICES CORPORATION (ITC) May 1996 - February 1997
Interactive Teleservices Corporation August 1995 - May 1996
Skills
Leadership, Account Management, Direct Marketing, Strategy, Analytics, Management, CRM, Business Development, Integrated Marketing, Digital Marketing, Marketing Strategy, Marketing
Education
University of Nebraska-Lincoln 1988 — 1994
Bachelor of Science, Business Administration
Chris Hodges Chris Hodges's NSDI Teleperformance Experience 1991 - 2001
Job SVP at Noble Systems
Industry Computer Software
Experience
Noble Systems June 1991 - Present
NSDI Teleperformance 1991 - 2001
PC / Micro Mart 1983 - 1989
Skills
Contact Centers, VoIP, Telecommunications, Strategy, IVR, Call Center, SIP, Call Centers, CRM, Unified Communications, Direct Sales, Professional Services, Management, Solution Selling, Account Management, Workforce Management, Outsourcing, Integration, Telephony, SaaS, Project Management, Process Improvement, Enterprise Software, Customer Experience, Vendor Management, BPO, Lead Generation, Strategic Partnerships, Cloud Computing, Pre-sales, Inbound Marketing, Start-ups, Managed Services, Channel Partners, Product Management, Sales Process, Business Process...
Education
Georgia Institute of Technology 1980 — 1983
Charlotte Latin School
Noble Systems June 1991 - Present
NSDI Teleperformance 1991 - 2001
PC / Micro Mart 1983 - 1989
Skills
Contact Centers, VoIP, Telecommunications, Strategy, IVR, Call Center, SIP, Call Centers, CRM, Unified Communications, Direct Sales, Professional Services, Management, Solution Selling, Account Management, Workforce Management, Outsourcing, Integration, Telephony, SaaS, Project Management, Process Improvement, Enterprise Software, Customer Experience, Vendor Management, BPO, Lead Generation, Strategic Partnerships, Cloud Computing, Pre-sales, Inbound Marketing, Start-ups, Managed Services, Channel Partners, Product Management, Sales Process, Business Process...
Education
Georgia Institute of Technology 1980 — 1983
Charlotte Latin School
Robert Hahn Robert Hahn's NSDI Teleperformance Experience January 1998 - November 2001
Job PSAM III Senior Public Sector Account Manager at Sprint
Industry Wireless
Experience
Sprint January 2014 - Present
Sprint March 2013 - January 2014
Sprint Nextel May 2011 - March 2013
Sprint Nextel May 2007 - May 2011
Sprint Nextel September 2004 - May 2007
Watson & Associates January 2004 - September 2004
Clear Choice H2O November 2001 - December 2003
NSDI Teleperformance January 1998 - November 2001
Skills
Direct Sales, Salesforce.com, Wireless, Leadership, CRM, Sales Operations, Sales Presentations, Sales, Account Management, Telecommunications, Strategy, Management, Enterprise Software, Networking, Selling, Solution Selling, Training, Sales Process, Sales Management, Program Management, CDMA, Negotiation, E-Rate, 1:1 Student Mobile..., Educational Technology, Machine to Machine, Fleet Telematics, Asset Tracking, Healthcare Information..., Home Health Care, Remote Patient..., mHealth, HIPPA, Business Continuity, Telecom Expense..., Connected Devices, LTE, Sales Prospecting, Government Procurement, Grants, Bid Preparation, Government Contracting, RFP Response, Government Contracts &..., Emergency Management &..., Sales Funnel..., Interoperability, Social Media Marketing, Dependable Team Player, Work Independently with...
Education
Sprint i-Learn 2004 — 2014
Multiple Sales & Technology Trainings
Bay Group International 2012 — 2013
Strategic Selling for Business/Executing Profitable Growth
Berklee College of Music 2007 — 2008
Carew International 2004 — 2005
Dimensions of Professional Selling (DPS)
UTPA 2002 — 2003
Undergraduate Courses
NMSU 1997 — 1998
Undergraduate Courses
Sprint January 2014 - Present
Sprint March 2013 - January 2014
Sprint Nextel May 2011 - March 2013
Sprint Nextel May 2007 - May 2011
Sprint Nextel September 2004 - May 2007
Watson & Associates January 2004 - September 2004
Clear Choice H2O November 2001 - December 2003
NSDI Teleperformance January 1998 - November 2001
Skills
Direct Sales, Salesforce.com, Wireless, Leadership, CRM, Sales Operations, Sales Presentations, Sales, Account Management, Telecommunications, Strategy, Management, Enterprise Software, Networking, Selling, Solution Selling, Training, Sales Process, Sales Management, Program Management, CDMA, Negotiation, E-Rate, 1:1 Student Mobile..., Educational Technology, Machine to Machine, Fleet Telematics, Asset Tracking, Healthcare Information..., Home Health Care, Remote Patient..., mHealth, HIPPA, Business Continuity, Telecom Expense..., Connected Devices, LTE, Sales Prospecting, Government Procurement, Grants, Bid Preparation, Government Contracting, RFP Response, Government Contracts &..., Emergency Management &..., Sales Funnel..., Interoperability, Social Media Marketing, Dependable Team Player, Work Independently with...
Education
Sprint i-Learn 2004 — 2014
Multiple Sales & Technology Trainings
Bay Group International 2012 — 2013
Strategic Selling for Business/Executing Profitable Growth
Berklee College of Music 2007 — 2008
Carew International 2004 — 2005
Dimensions of Professional Selling (DPS)
UTPA 2002 — 2003
Undergraduate Courses
NMSU 1997 — 1998
Undergraduate Courses
Stephanie Clark, MBA's NSDI Teleperformance Experience July 2000 - May 2001
Job System Director, Customer Experience & Center for Education & Organizational Development
Industry Hospital & Health Care
Experience
Baptist Memorial Health Care June 2012 - Present
WellStar Health System July 2011 - June 2012
WellStar Health System January 2009 - July 2011
WellStar Health System September 2007 - January 2009
WellStar Health System August 2005 - September 2007
Cornerstone Realty March 2004 - August 2005
Complete Display Systems August 2001 - March 2004
NSDI Teleperformance July 2000 - May 2001
Skills
Coaching, Customer Service, Data Analysis, EHR, EMR, Employee Engagement, Functional Requirements, HIPAA, Healthcare, Healthcare Consulting, Healthcare Information..., Hospitals, Leadership, Leadership Development, Management, Marketing, Nursing, Onboarding, Organizational..., Healthcare Management, Process Improvement, Program Management, Project Management, Strategy, Team Building, Training
Education
Regis University 2007 — 2009
MBA/MHA, Business and Healthcare Administration
Agnes Scott College 1996 — 2000
Bachelor of Liberal Arts, Business Economics and International Relations, Cum Laude
Capella University
Doctorate of Business Administration (D.B.A.), Human Resource Management
Baptist Memorial Health Care June 2012 - Present
WellStar Health System July 2011 - June 2012
WellStar Health System January 2009 - July 2011
WellStar Health System September 2007 - January 2009
WellStar Health System August 2005 - September 2007
Cornerstone Realty March 2004 - August 2005
Complete Display Systems August 2001 - March 2004
NSDI Teleperformance July 2000 - May 2001
Skills
Coaching, Customer Service, Data Analysis, EHR, EMR, Employee Engagement, Functional Requirements, HIPAA, Healthcare, Healthcare Consulting, Healthcare Information..., Hospitals, Leadership, Leadership Development, Management, Marketing, Nursing, Onboarding, Organizational..., Healthcare Management, Process Improvement, Program Management, Project Management, Strategy, Team Building, Training
Education
Regis University 2007 — 2009
MBA/MHA, Business and Healthcare Administration
Agnes Scott College 1996 — 2000
Bachelor of Liberal Arts, Business Economics and International Relations, Cum Laude
Capella University
Doctorate of Business Administration (D.B.A.), Human Resource Management
Gene Gray's NSDI Teleperformance Experience September 2000 - October 2002
Job Senior Consulltant at Direct Communications Specialists (DCS)
Industry Outsourcing/Offshoring
Experience
Direct Communications Specialists (DCS) October 2009 - Present
ACS, INC. October 2002 - October 2009
NSDI Teleperformance September 2000 - October 2002
Interactive Teleservices April 1999 - September 2000
APAC Customer Services October 1993 - April 1999
ATA 1998 - 1999
AT&T American Transtech October 1983 - October 1993
Sprint
Ohio Bell Telephone Company December 1968 - July 1982
Skills
Call Center, Telecommunications, Start-ups, Healthcare, BPO, CRM, Operations Management, Account Management, Customer Satisfaction, Contact Centers, Management, Call Centers, Forecasting, Sales, Budgets, Vendor Management, Strategic Planning, Outsourcing, Consulting, Customer Experience, Solution Selling, SaaS, Strategy, Business Process..., Inbound Marketing, Workforce Management, Process Improvement, Business Development, Cross-functional Team..., Customer Retention, Business Analysis, P&L Management
Education
University of Dayton 1972 — 1974
MBA, Marketing
The Ohio State University 1961 — 1965
B.S., Agricultural Economics
Direct Communications Specialists (DCS) October 2009 - Present
ACS, INC. October 2002 - October 2009
NSDI Teleperformance September 2000 - October 2002
Interactive Teleservices April 1999 - September 2000
APAC Customer Services October 1993 - April 1999
ATA 1998 - 1999
AT&T American Transtech October 1983 - October 1993
Sprint
Ohio Bell Telephone Company December 1968 - July 1982
Skills
Call Center, Telecommunications, Start-ups, Healthcare, BPO, CRM, Operations Management, Account Management, Customer Satisfaction, Contact Centers, Management, Call Centers, Forecasting, Sales, Budgets, Vendor Management, Strategic Planning, Outsourcing, Consulting, Customer Experience, Solution Selling, SaaS, Strategy, Business Process..., Inbound Marketing, Workforce Management, Process Improvement, Business Development, Cross-functional Team..., Customer Retention, Business Analysis, P&L Management
Education
University of Dayton 1972 — 1974
MBA, Marketing
The Ohio State University 1961 — 1965
B.S., Agricultural Economics
Ivette Howard's NSDI Teleperformance Experience 1999 - 2001
Job Senior Software Quality Engineer at Advance America
Industry Financial Services
Experience
Advance America September 2013 - Present
CloudsWell (Formerly Terenine) October 2011 - August 2013
Primedia June 2011 - October 2011
EnvisionWare, Inc. August 2008 - May 2011
NSDI teleperformance 1999 - 2001
Central University of Venezuela (UCV) 1993 - 1998
Skills
Test Cases, Agile Methodologies, Testing, SDLC, Quality Assurance, Test Automation, Web Services, Manual Testing, Regression Testing, SQL, User Acceptance Testing, Performance Testing, HP Service Test, Atlassian JIRA, Software Development, Process Improvement, Microsoft Office, MySQL, Integration, Automation, Programming, XML, Quality Center, black box testing, White Box Testing, Scrum, Spanish-speaking, Relational Databases, Web Applications, Databases
Education
Lanier Technical College 2008 — 2009
Web Designer
Universidad Central de Venezuela
Bachelor degree, Computer Science
Universidad Central de Venezuela
Specialty in Management Information Systems
Advance America September 2013 - Present
CloudsWell (Formerly Terenine) October 2011 - August 2013
Primedia June 2011 - October 2011
EnvisionWare, Inc. August 2008 - May 2011
NSDI teleperformance 1999 - 2001
Central University of Venezuela (UCV) 1993 - 1998
Skills
Test Cases, Agile Methodologies, Testing, SDLC, Quality Assurance, Test Automation, Web Services, Manual Testing, Regression Testing, SQL, User Acceptance Testing, Performance Testing, HP Service Test, Atlassian JIRA, Software Development, Process Improvement, Microsoft Office, MySQL, Integration, Automation, Programming, XML, Quality Center, black box testing, White Box Testing, Scrum, Spanish-speaking, Relational Databases, Web Applications, Databases
Education
Lanier Technical College 2008 — 2009
Web Designer
Universidad Central de Venezuela
Bachelor degree, Computer Science
Universidad Central de Venezuela
Specialty in Management Information Systems
Jeremy Mullins's NSDI Teleperformance Experience September 1998 - July 2001
Job Director, Delight Center Operations
Industry Outsourcing/Offshoring
Experience
Stella & Dot November 2011 - Present
Sitel May 2011 - October 2011
Stream Global Services March 2009 - January 2011
ACS, a Xerox Company September 2007 - March 2009
ChoicePoint January 2004 - April 2007
ChoicePoint January 2002 - January 2004
HUNTLEIGH TELECOM July 2001 - January 2002
NSDI TELEPERFORMANCE September 1998 - July 2001
Skills
Income Statement, Sales Management, Operations Management, Call Center, Organizational..., Analytics, Analysis, Performance Management, Call Centers, Program Management, Team Building, Management, BPO, Coaching, Recruiting, Business Analysis, Strategic Planning, New Business Development, Strategic Partnerships, Sales, Process Improvement, Outsourcing, Leadership, Account Management, Customer Service, Vendor Management, Quality Assurance, Customer Experience, CRM, Human Resources, Contact Centers, Customer Satisfaction
Education
New Mexico State University
Business Administration
Stella & Dot November 2011 - Present
Sitel May 2011 - October 2011
Stream Global Services March 2009 - January 2011
ACS, a Xerox Company September 2007 - March 2009
ChoicePoint January 2004 - April 2007
ChoicePoint January 2002 - January 2004
HUNTLEIGH TELECOM July 2001 - January 2002
NSDI TELEPERFORMANCE September 1998 - July 2001
Skills
Income Statement, Sales Management, Operations Management, Call Center, Organizational..., Analytics, Analysis, Performance Management, Call Centers, Program Management, Team Building, Management, BPO, Coaching, Recruiting, Business Analysis, Strategic Planning, New Business Development, Strategic Partnerships, Sales, Process Improvement, Outsourcing, Leadership, Account Management, Customer Service, Vendor Management, Quality Assurance, Customer Experience, CRM, Human Resources, Contact Centers, Customer Satisfaction
Education
New Mexico State University
Business Administration
Julie Dornbush, SPHR's NSDI Teleperformance Experience March 2002 - February 2003
Job Skin Care Consultant at Rodan and Fields Dermatologists
Industry Human Resources
Experience
Rodan and Fields Dermatologists March 2014 - Present
ADP TotalSource October 2009 - October 2013
Spa Sydell February 2003 - September 2009
NSDI Teleperformance March 2002 - February 2003
Apex Systems, INC August 2000 - March 2002
Skills
401k, Employee Relations, Human Resources, Onboarding, Performance Management, Recruiting
Education
James Madison University - College of Business 1996 — 2000
Bachelor of Business Administration (B.B.A.), Human Resources
Kennesaw State University
Rodan and Fields Dermatologists March 2014 - Present
ADP TotalSource October 2009 - October 2013
Spa Sydell February 2003 - September 2009
NSDI Teleperformance March 2002 - February 2003
Apex Systems, INC August 2000 - March 2002
Skills
401k, Employee Relations, Human Resources, Onboarding, Performance Management, Recruiting
Education
James Madison University - College of Business 1996 — 2000
Bachelor of Business Administration (B.B.A.), Human Resources
Kennesaw State University
Shailaja Subramanian's NSDI Teleperformance Experience March 2000 - December 2000
Job Elementary Instructional Paraprofessional at Peak to Peak K 12 Charter School
Industry Education Management
Experience
Peak to Peak K -12 Charter School August 2013 - Present
Omni Financial January 2009 - April 2009
University of Paychex, Rochester February 2005 - July 2005
Morgan Stanley Smith Barney September 2002 - March 2003
NSDI Teleperformance March 2000 - December 2000
Skills
Management, Program Management, Project Management
Education
University of Colorado Boulder 2002 — 2003
Master of Science, Telecommunication
University of Colorado
Masters of Science, Telecommunication
Georgia State University - J. Mack Robinson College of Business 1997 — 1999
Bachelor of Business Administration, Finance
Georgia State University
Bachelor of Business Administration, Finance
Assumption University
Bachelor of Business Administration, Finance
Peak to Peak K -12 Charter School August 2013 - Present
Omni Financial January 2009 - April 2009
University of Paychex, Rochester February 2005 - July 2005
Morgan Stanley Smith Barney September 2002 - March 2003
NSDI Teleperformance March 2000 - December 2000
Skills
Management, Program Management, Project Management
Education
University of Colorado Boulder 2002 — 2003
Master of Science, Telecommunication
University of Colorado
Masters of Science, Telecommunication
Georgia State University - J. Mack Robinson College of Business 1997 — 1999
Bachelor of Business Administration, Finance
Georgia State University
Bachelor of Business Administration, Finance
Assumption University
Bachelor of Business Administration, Finance