Experience
Shred-it  May 2015 - Present
nTelos Wireless   May 2013 - May 2015
NTELOS  October 2008 - May 2013
Enterprise Rent-A-Car  August 2006 - September 2008

Skills
Customer Retention, Customer Satisfaction, Wireless, Leadership, Customer Service, Sales Operations, Direct Sales, Account Management, Telecommunications, Sales, Sales Management, SharePoint, Team Building, Mobile Devices, Retail, Customer Experience, Sales Process, Training, Strategic Planning, Marketing Strategy, Product Management, Team Leadership

Education
Radford University   2002 — 2006
Bachelor of Business Administration, Management. Minor in Economics

Experience
TRICARE - Defense Health Agency  May 2012 - Present
UnitedLTC Network   December 2009 - May 2012
Browse Lynchburg   August 2008 - November 2009
Langley Property Management   August 2007 - August 2008
nTelos Wireless   March 1998 - July 2007

Skills
Customer Service, Government, Policy, Leadership, Strategic Planning, Training, Microsoft Office, Program Management, Process Improvement, Analysis, Healthcare, Contract Management, Management, Research, Data Analysis, Policy Analysis, Security Clearance, Project Management, Requirements Analysis

Education
James Madison University   1994 — 1996
Bachelor's degree, Drama/Theatre Arts and Stagecraft

Central Virginia Community College   1993 — 1994
Associate's degree, General Studies

East Carolina University   1992 — 1993
Drama/Theatre Arts and Stagecraft

Experience
Target  September 2015 - Present
Green Monkey Enterprises, LLC   October 2010 - January 2012
NTELOS  June 2005 - December 2008
nTelos Wireless   June 2002 - June 2005
nTelos Wireless   January 1999 - June 2002
Circuit City Stores, Inc.   July 1995 - December 1998

Skills
Telecommunications, Customer Experience, Wireless, Microsoft Excel, Microsoft Word, Access Database, QuickBooks, Real Estate Transactions, Legal Assistance, Property Management, Mergers & Acquisitions, FAA Certifications, FCC License, Landlord/Tenant Matters, Lease Administration, Lease Audit, Public Speaking, Customer Service, Customer Retention

Education
College of Charleston   1987 — 1991
BS, Psychology

Rock Hill High School   1984 — 1987

Experience
HRECC   May 2015 - Present
nTelos Wireless   December 2012 - May 2015
Aflac  May 2012 - November 2012
Target  November 2011 - April 2012
Jamba Juice  April 2009 - April 2010
Starbucks  December 2005 - April 2010

Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Strategic Planning, Sales, Leadership, Project Management, Microsoft Word, Marketing

Education
University of California, Riverside   2000 — 2004
Bachelor's degree, Psychology

Experience
CSC - Computer Sciences Corporation  May 2015 - Present
nTelos Wireless   October 2014 - December 2014
Team Velocity Marketing  June 2014 - September 2014
Life Time Fitness  May 2013 - August 2013
South Riding Stingrays Swim Team   May 2012 - August 2013
South Riding Stingrays Swim Team   May 2008 - August 2011

Skills
Leadership, Team Management, Microsoft Office, Business Analysis, Team Building, English, Business Communications, Fitness Training, Personal Training, Wellness, Management, Time Management, Nutrition, Public Speaking, Fitness, PowerPoint, Teamwork, Social Networking, Microsoft Excel, Social Media, Customer Service, Microsoft Word, Salesforce.com

Education
James Madison University   2011 — 2015
Bachelor of Business Administration (B.B.A.), Computer Information Systems, Management and Operations

James Madison University

Experience
nTelos Wireless   ManagerRed LobsterDecember 1999 - September 2008

Skills
Account Management, Direct Sales, Sales Operations

Education
Marshall University
Business, Management, Marketing, and Related Support Services

Experience
Thread Play with BERNINA   December 2014 - Present
nTelos Wireless   March 2014 - December 2014
nTelos Wireless   January 2011 - March 2014
BNI  2011 - 2013
SVP Worldwide  May 2008 - January 2011
Peace Frogs Travel Outfitters   June 2006 - February 2009
Peace Frogs Travel/ Outfitters   July 2005 - June 2006
The Consignment House   April 2003 - August 2005
Walt Disney World  January 2002 - April 2003

Skills
Retail, Sales, Sales Operations, Sales Management, Inventory Management, B2B, Customer Service, Account Management, Pricing, Forecasting, Marketing, Team Leadership, Marketing Strategy, New Business Development, Product Management, Time Management, Team Building, Negotiation, Outlook, Product Development, Team Management, Training, Leadership

Education
John Tyler Community College   2010 — 2013
Associate of Applied Arts, Visual Arts

Middle Tennessee State University   2000 — 2002
Fashion/Apparel Design

Experience
CFA Institute, on contract through TEKsystems   May 2013 - Present
nTelos Wireless   February 2011 - March 2013
Computer Resource Team  August 2010 - April 2011
HCR ManorCare  June 2006 - August 2010
Arbor IT   June 1995 - December 2007
Domino's Farms/Ave Maria Foundation   October 1999 - May 2004
Oakland Community College  September 1996 - December 1997
UMI International, inc. ( now ProQuest)   December 1990 - June 1995

Skills
Marketing Automation, Product Owner, E-commerce, Software as a Service..., Teaching, Digital Marketing, Product Management, Team Building, Product Planning, Lean Startup, Start-ups, Project Planning, Business Analysis, Team Leadership, Innovation, Requirements Gathering, Online Marketing, Project Execution, Educational Technology, Agile development, SCRUM, Integrated Management..., Innovation processes, Website and Portal..., Writing, IT Management, Project Management, Agile Methodologies, Process Improvement, Strategy, Training, Marketing, Business Process..., Management, Databases, User Experience

Education
University of Phoenix   2005 — 2008
MBA, Technical Management

Siena Heights University   1989 — 1991
Bachelor's Degree, Business Administration, Marketing Minor

Experience
nTelos Inc.  May 2012 - Present
nTelos Wireless   May 2012 - Present
Friendly's Ice Cream, LLC   January 2010 - June 2012
Darden  December 2007 - January 2012

Skills
Sales Operations, Sales, Customer Service, Customer Satisfaction, Management, Inventory Management, New Hire Orientations, Training, Sales Management, Restaurant Management, Wireless, Wireless Networking, Meeting Planning, Customer Experience, Retail, Leadership, Account Management, Time Management, Employee Training

Education
Penn Foster   2013 — 2015
Associate's degree, Business, Management, Marketing, and Related Support Services, GPA 3.89

Matoaca High School   2004 — 2008
High School Diploma

Experience
Legacy Hospice  November 2011 - Present
Brightview Baldwin Park Retirement Community   March 2010 - November 2011
Verizon Wireless  November 2009 - March 2010
Emeritus of Staunton   March 2007 - November 2009
nTelos Wireless   May 2000 - September 2006
Elegance by Petal Pushers   July 1998 - May 2000

Skills
Social Media, Community Outreach, Medicare, Training, Customer Service, Fundraising, Healthcare Management, Management, Public Relations, Elder Care, Home Care, Team Building, Nursing, Managed Care, Hospitals

Education
James Madison University   1983 — 1988
Bachelor of Applied Science (BASc), Business, Management, Marketing, and Related Support Services

Experience
Caliper, Inc.   February 2015 - Present
Lightsource Marketing Llc   January 2015 - March 2015
Rudees On The Inlet   February 2014 - February 2015
nTelos Wireless   January 2013 - March 2014
Pungo Pizza and Ice Cream   October 2010 - January 2013

Skills
Sales, Marketing, Leadership, Customer Service, Customer Satisfaction, Time Management, PowerPoint, Microsoft Word, Teamwork, Microsoft Office, Social Networking, Communication, Social Media Marketing

Education
Tidewater Community College   2012 — 2015
Associate of Science (AS), Social Sciences

Experience
Design Telecom   December 2014 - Present
NTELOS  September 2011 - December 2014
nTelos Wireless   May 2011 - September 2011
United States Air Force  May 2003 - May 2009

Skills
Troubleshooting, Wireless, VoIP, IP, Team Leadership, Switches, Computer Network..., Leadership, Network Design, Integration, Fiber Optics, T1, Telecommunications, Ethernet

Education
J Sargeant Reynolds Community College   2011 — 2013
Associate of Science (A.S.), Social Sciences

J Sargeant Reynolds Community College
Associate of Arts and Sciences (A.A.S.), Criminal Justice/Police Science

Experience
nTelos Wireless   September 2014 - Present
nTelos Wireless   January 2012 - September 2014
Adecco USA  August 1997 - January 2012
Rocco Enterprises   1997 - 1997
Parexel International  1997 - 1997

Skills
Motivational Leadership, Sales Strategy, Training & Development, Strategic Sourcing, Talent Acquisition, Leadership, Employee Training, Marketing Strategy, Employee Relations, Recruiting, Management, Human Resources, Personnel Management, HRIS, Employee Benefits, Performance Management, Customer Service, Sales Operations, Team Building, Leadership Development, Sales, Strategy, Strategic Planning, Hiring, Coaching, Temporary Placement, Onboarding, New Hire Orientations, Customer Satisfaction, Temporary Staffing, Talent Management, Applicant Tracking..., Networking, Sourcing, Time Management, Staffing Services, Interviews, Employee Engagement, College Recruiting, Technical Recruiting

Education
Bridgewater College   1993 — 1997
BS, Business Administration

Experience
World Finance Corporation  2014 - 2015
Dollar General  July 2012 - March 2014
H&R Block  January 2013 - April 2013
The Home Depot  June 2010 - May 2012
Discount Guns   December 2008 - May 2010
Law offices of John P. Frye   June 2007 - November 2008
nTelos Wireless   January 2006 - June 2007

Skills
Customer Retention, Customer Service, Management, Microsoft Office, Microsoft Word, Financial Analysis, PowerPoint, Sales, Time Management, Accounting

Education
American InterContinental University   2010 — 2011
Associate’s Degree, Business Administration and Management, General

Salem High School   2000 — 2005
high school diploma, marketing

Experience
Huntington National Bank  May 2015 - Present
United Bank  August 2013 - May 2015
nTelos Wireless   December 2012 - August 2013

Skills
Sales, Management, Business, Finance, Financial Analysis, Financial Advisory, Youth Ministry, Ministry Leadership, Marketing

Education
Liberty University   2015 — 2017
Associate, Business Administration and Management, General

West Virginia State University   2010 — 2013

Experience
nTelos Wireless   2014 - Present
NightCrew Gaming dba: Sappling   April 2010 - Present
PoshTots  March 2010 - March 2014
Ellwood Thompsons Natural Mrkt   February 2006 - March 2010
Freelance / Graphic Design Services  January 2006 - January 2010

Skills
Graphic Design, Photoshop, Logo Design, Graphics, Adobe Creative Suite, Video Games, Marketing Strategy, User Experience, Conceptual Art, App Development, Product Planning, Game Art, Unity3D, Maya, Computer Animation, Planning Documentation, Game Development, Product Development, Project Management, Cross-functional Team..., Game Design, Game Mechanics, Gameplay, Mobile Game Development, Design Documentation, Product Marketing, Mobile Games, User Interface Design, Creative Direction, Team Leadership, Marketing, Art Direction, Interactive..., Entertainment Technology, Entrepreneurship, 3D Visualization, Animation, Online Marketing, E-commerce, Conceptualizer, Character Designs, Creative Writing, Design, Drawing, Illustration, Level Design, Storyboarding, Storytelling, Visual Merchandising, Merchandising

Education
Full Sail University
Associate of Science (A.S.), Computer Animation

Virginia Commonwealth University
Art Foundations, School of the Arts

Experience
NTELOS Wireless   July 2013 - Present
Menlo Worldwide  March 2011 - July 2013
Menlo Worldwide  January 2005 - March 2011
Manpower  February 2004 - January 2005
Target  February 2001 - May 2001

Skills
Employee Relations, Recruiting, New Hire Orientations, Human Resources, HR Policies, Personnel Management, Training, Onboarding, Culture Change, Leadership, Management, Interviews, Job Descriptions, FMLA, Temporary Placement, Full-life Cycle..., Taleo, Policy, Talent Management, Applicant Tracking..., Team Building, Employee Engagement, Employee Training, Employee Benefits, Training & Development, Kronos, Labor Relations, Union Avoidance, Internet Recruiting, HRIS, Performance Management, Payroll, Workforce Planning, PeopleSoft, Training Delivery, Operations Management, EEOC, Succession Planning, Hiring, Microsoft Office, Building Relationships, Recruitment/Retention, Compensation, MS Office Suite, Compliance, Performance Appraisal, Talent Acquisition

Education
Virginia Commonwealth University - School of Business   1999 — 2001
BS, Human Resources Management

Meredith College   1996 — 1997

Monacan High School   1992 — 1996

Experience
nTelos Wireless   September 2014 - Present
Ntelos Wireless   February 2014 - September 2014
Ntelos Wireless   July 2013 - February 2014
Ntelos Wireless   July 2011 - July 2013

Skills
Bankruptcy, Fraud, Fraud Detection, Call Centers, Telecommunications, Customer Experience, Customer Satisfaction, Customer Retention, Wireless, Troubleshooting, Customer Service, Technical Support, Mobile Devices, Team Leadership, Direct Sales, Computer Network...

Education
Radford University   2001 — 2007
BS, History

Blue Ridge Community College   1997 — 2001
Associate of Arts and Sciences (A.A.S.), Associates in Arts & Sciences

Experience
nTelos Wireless   January 2001 - December 2014
nTelos Wireless   August 1998 - December 2000
Sprint  January 1990 - August 1998

Skills
Telecommunications, Call Centers, Wireless, Customer Experience, Customer Satisfaction, Customer Retention, Team Leadership, Strategy, Process Improvement, Sales, Solution Selling, Direct Sales, Sales Management, Sales Operations, Account Management, Vendor Management, Mobile Devices, Cross-functional Team..., Management, Product Management, Broadband, Telephony, Project Management, Employee Relations, Troubleshooting, Managed Services, Networking, Unified Communications, Call Center, Mobile Communications, Ethernet, Salesforce.com, Mobile Technology, Project Planning, MPLS, Selling, Cellular Communications, CDMA, Leadership, Business Strategy

Education
North Carolina State University
Bachelor of Science (B.S.)

Experience
CDW  March 2015 - Present
nTelos Wireless   June 2011 - March 2015
nTelos Wireless   April 2010 - June 2011
nTelos Wireless   August 2009 - April 2010
NTELOS  January 2009 - August 2009
nTelos Wireless   July 2008 - August 2009

Skills
Telecommunications, Training, Wireless, Customer Experience, Project Management, Sales, Product Management, Program Management, Direct Sales, Retail, Customer Service, Troubleshooting, Customer Satisfaction, SharePoint, Sales Operations, Mobile Devices, Call Centers, Leadership, Process Improvement, Yammer, Testing, Creative Writing, B2B, Account Management, Solution Selling, Windows, Project Planning, Selling, Sales Management, Business Development

Education
Penn State University   2013 — 2016
Bachelor of Arts in Advertising/Public Relations - Strategic Communications, Public Relations, Advertising, and Applied Communication

Experience
Aeroprobe Corporation  March 2015 - Present
Ntelos Wireless   May 2011 - January 2015
NTELOS  April 2003 - April 2011
NTELOS  November 1999 - April 2003
NTELOS  October 1997 - November 1999

Skills
Sales Management, Leadership, Coaching, Customer Satisfaction, Account Management, Sales, Telecommunications, Customer Service, Retail, Team Leadership, Team Building, Wireless, Cold Calling, Direct Sales, Customer Retention, Cross-functional Team..., Selling, Process Improvement, Customer Experience, Sales Operations, Solution Selling, Call Centers, B2B, Contract Negotiation, Forecasting, New Business Development, Product Management, Sales Process, Salesforce.com, Sales Presentations, Training, Inventory Management, Mobile Devices, Management, Business Development, Managed Services, Recruiting, Marketing Strategy, Hiring

Education
Radford University   2005 — 2008
MBA, Business Management

Radford University   1993 — 1997
B.S., Criminal Justice

Experience
nTelos Wireless   February 2015 - Present
Heart For Haiti Foundation   2011 - Present
nTelos Wireless   March 2014 - February 2015
nTelos Wireless   June 2012 - February 2014
Spirit Cafe USA   2011 - January 2012
Incentives Magazine   February 2010 - October 2011
USMP  August 2009 - September 2011

Skills
Sales, Telecommunications, Advertising, Broadcast Television, Public Relations, Account Management, Computer Hardware, Videography, Marketing Strategy, Marketing, Event Management, Event Planning, Sales Management, Retail, New Business Development, Small Business, Customer Service, Management, Leadership, Customer Satisfaction, Team Leadership, Team Building, Training, Mobile Devices, Project Management, Customer Retention, Inventory Management, Negotiation

Education
Blue Ridge Community College   2012 — 2016
Associate of Applied Science, Business Managment

Valley Vocational Technical School   2010 — 2011
Effective Selling Certificate, Sales and Marketing

Pinellas Technical Education Center   2000 — 2002
Diploma, Television Production and Broadcasting

Experience
nTelos Wireless   April 2013 - Present
RMB Inc  September 2011 - January 2013
Vanderbilt Mortgage and Finance, Inc  July 2009 - September 2011
The Law Office of Alan Everett   July 2006 - July 2009

Skills
Customer Service, Wireless, Troubleshooting, Account Management, Mobile Devices, Conflict Resolution, Skilled Multi-tasker, Written Communication, Team Building, Audio Typing, Easily Adaptable, Time Management, Microsoft Word, Telecommunications, Sales, Team Leadership, Customer Retention, Invoicing

Education
University of Mary Washington   1996 — 1998
General Studies

Riverheads High School   1992 — 1996
Honors Diploma

Experience
Prudential Financial  July 2015 - Present
nTelos Wireless   January 2013 - May 2015
New Site Media Group   November 2009 - December 2012
LexisNexis  July 2005 - November 2009
3M  June 2004 - March 2005
3M  July 2002 - June 2004
Nacco Industries, Inc.   June 1996 - June 2000

Skills
Online Marketing, Product Development, Podcasting, Marketing Strategy, Social Media Marketing, Strategic Planning, Six Sigma, Web Development, Pricing Strategy, Sales Trainings, Web Marketing, Online Advertising, B2B, E-commerce, Competitive Analysis, SEO, Sales, Start-ups, Strategy, Project Management, Cross-functional Team..., Digital Strategy, Business Strategy, Market Research, Integrated Marketing, Management, Market Planning, New Business Development, Strategic Partnerships, Go-to-market Strategy, Salesforce.com, Product Management, SEM, Product Launch, Product Marketing, Marketing Communications, Lead Generation, Email Marketing, Business Development, Marketing, Team Leadership, B2B Marketing, Entrepreneurship, Marketing Management, Facebook, Mobile Devices, Digital Marketing, Social Media, Web Analytics, Segmentation

Education
Weatherhead School of Management at Case Western Reserve University   2000 — 2002
MBA, Marketing & eBusiness/eCommerce Strategy

Hiram College   1993 — 1995
BA, International Marketing

University of Maryland College Park   1992 — 1993
International Marketing & Computer Science

Denison University   1990 — 1992
Marketing & Computer Science

Experience
nTelos Wireless   March 2010 - Present

Skills
Customer Retention, Sales, Direct Sales, Telecommunications, Customer Experience, Sales Operations, Account Management, Customer Service

Education
Marshall University   1999 — 2003
Bachelor of Fine Arts (B.F.A.), Finance, General

Experience
Vector Security  June 2014 - Present
Eastern States Pageants   January 2009 - June 2014
Game On (Sports Bar)   January 2013 - March 2014
nTelos Wireless   August 2011 - February 2013
Ford Racing Experience Ltd   January 2010 - August 2011

Skills
Management, Project Management, Sales, Customer Service, Special Projects, producer, Event Planning, Graphic Design, Microsoft Office, Adobe Creative Suite, Appointment Scheduling, Public Speaking, PowerPoint, Microsoft Excel

Education
National Academy of Sports Medicine   2012 — 2013
Certified in Women's Fitness and Nutrition, Women's Fitness and Nutrition

US Career Institute   2011 — 2012
Certified in Wedding and Event Planning, Wedding and Event Planning

John Tyler Community College   2009 — 2011

Cosby High School   2005 — 2009
Advanced Diploma

Experience
S7 Wireless   April 2015 - Present
nTelos Wireless   April 2013 - April 2015
Liebert Corporation  May 2012 - April 2013
Texas Roadhouse  July 2011 - October 2011

Skills
Forklift Operator, Electronics, Microsoft Office, Microsoft Excel, Microsoft Word, Troubleshooting, Teamwork, Customer Service, Communication, Inventory Management, Computer Proficiency, Time Management, Data Entry, Social Media, Social Networking, Cashiering, Inventory Control, Continuous Improvement, Critical Thinking, English, Customer Satisfaction, Process Improvement

Education
Mountwest Community and Technical College   2015 — 2018
Associate of Science (A.S.), Industrial Electronics Technology/Technician

South Point High School   2007 — 2011
High School Diploma, Gaming and Coding Math

Experience
nTelos Wireless   March 2010 - Present
nTelos Wireless   March 2008 - March 2010

Skills
Cross-team Collaboration, Cross-functional Team..., 4G, Continuous Improvement, Analytical Skills, Cisco Technologies, Project Management, Troubleshooting, Easily Adaptable, Diameter, Enthusiastic..., IP, Leadership, Management, Mobile Devices, Networking, Network Engineering, Organizational..., SS7, SS7 protocol, Team Leadership, Team-oriented, Telecommunications, Tenacious, Testing, Time Management, VoIP, Wireless, Wireshark

Education
East Carolina University   2015 — 2018
Master's of Science, Network Technology

Professional Training

Shenandoah University   2002 — 2006
Bachelor of Arts (BA), Music Teacher Education

Stuarts Draft High School   1998 — 2002
Advanced Diploma, Required additional, advanced Math, Science, and English credits; 3 years of a foreign language

Experience
StyleCraft Homes of VA  March 2015 - Present
nTelos Wireless   June 2013 - December 2014
nTelos Wireless   March 2012 - June 2013
nTelos Wireless   March 2011 - February 2012
Caddy's Bar and Grill   July 2005 - April 2011
Office Depot, BSD  February 2001 - May 2003

Skills
Customer Service, Sales, Sales Management, Banking, Insurance, Management, Direct Sales, Account Management, Team Building, Customer Retention, Leadership, Marketing, Cold Calling, Accounting, New Business Development, Sales Operations, Loans, Training, Strategic Planning, Marketing Strategy, Business Development, Customer Experience, Team Leadership, Coaching, Real Estate, Real Estate Development, Real Estate Transactions, New Home Construction

Education
John Tyler Community College   1997 — 1998
Business Management

J Sargeant Reynolds Community College   1996 — 1998
Respiratory Care Therapy/Therapist

Chesterfield Technical Center   1994 — 1996
Health Assisting and Graphic Communications

Manchester High School   1992 — 1996
General

Experience
Industrial Refrigeration Technical College (IRTC) / Innovative Refrigeration Systems, Inc.   August 2015 - Present
Innovative Refrigeration Systems, Inc.   February 2015 - August 2015
nTelos Wireless   April 2013 - February 2015
lia sophia  September 2014 - December 2014
Gold's Gym  January 2010 - February 2014
Target  July 2010 - April 2013
Holiday Inn Staunton Conference Center   2009 - 2009
Holiday Inn Express Beatrice, NE   2008 - 2009
Bath County Parks & Recreation   May 2001 - September 2004

Skills
Customer Service, Training, Time Management, Critical Thinking, Inventory Management, Effective Communication, Microsoft Office..., Business Analytics, Budgets, Loss Prevention, Employee Training, Hotel Management, Reporting & Analysis, Hospitality Management, Accounts Payable, Accounts Receivable, General Administrative..., Customer Experience, Management, Leadership, Team Building, Process Improvement, SQL Basics, Distribution Center..., Telecommunications, Customer Retention, Wireless, Cross-functional Team..., Public Speaking, Sales, Coaching, Social Networking, Networking, Strategic Planning, Event Planning, Interviews, Hiring, Customer Satisfaction, Account Management, Continuous Improvement, Team Leadership, Communication, Strategy, Direct Sales, Marketing, Sales Operations, New Business Development, Cold Calling, Leadership Development, B2B Marketing Strategy

Education
Liberty University   2011 — 2013
Bachelor of Business Administration (BBA)

Radford University   2003 — 2006

Bath County High School   1998 — 2003
Advanced Studies Diploma

Experience
Prince George's County Public Schools  August 2013 - Present
nTelos Wireless   September 2012 - August 2013
Commonwealth Center for Children and Adolescents  May 2010 - August 2012

Skills
Elementary Education, Secondary Education, Special Education

Education
Walden University   2012 — 2014
Doctor of Education (Ed.D.), Special Education and Teaching

Walden University   2010 — 2011
Master of Science (M.S.), Special Education and Teaching, 3.5

University of South Florida   2000 — 2003
Bachelor of Arts (B.A.), Spanish Language and Literature, 3.3

Experience
Ntelos Wireless   October 2012 - Present
Self Contractor  February 2012 - Present
Be Everywhere Social Media Firm   November 2011 - January 2012
Department of the Interior  May 2009 - October 2011
Georgia State University  September 2009 - May 2011
Staunton Parks and Recreation   May 2004 - August 2008

Skills
Public Speaking, Public Relations, Community Outreach, Community Engagement, Event Planning, Entertainment Industry, Film Production, Environmental Education, Blogging, Media Relations, Press Releases

Education
Georgia State University   2007 — 2011
Bachelor of Arts (B.A.), Sociology

Experience
ntelos wireless   February 2003 - Present

Education
Tidewater Community College   2005 — 2007

Experience
nTelos Wireless   2015 - Present
nTelos Wireless   2012 - 2015
nTelos Wireless   2008 - 2012
KPMG Audit  2005 - 2007

Skills
Internal Audit, Sarbanes-Oxley, Internal Controls, Accounting, IT Audit, Financial Audits, Process Improvement, Risk Assessment, External Audit, Fraud Detection

Education
EM Strasbourg Business School   2002 — 2005
Master's Degree, Finance & Accounting

Trinity College, Dublin   2003 — 2004
One Year Abroad Program (Erasmus), Business

Classe Préparatoire HEC - Metz, France   2000 — 2002

Experience
Cognia   August 2015 - Present
nTelos Wireless   July 1997 - November 2014
Comdial Corporation  January 1995 - July 1997
Genicom  1988 - 1995

Skills
Wireless, Mobile Devices, Product Management, Telecommunications, Mobile Technology, Product Marketing, Marketing, Customer Experience, Team Leadership, Competitive Analysis, Mobile Marketing, Sales Operations, Strategic Partnerships, Cross-functional Team..., Advertising, Unified Communications, Customer Retention, Start-ups, IP, LTE, Business Development, Mobile Communications, Strategy, VoIP, Mobile Applications, Sales, Product Development, Marketing Strategy, B2B, Managed Services, Sales Management, Mobile Internet, Lead Generation, SaaS, Mobile Content, Go-to-market Strategy, Channel Partners, Community Engagement, Direct Sales, Salesforce.com

Education
Radford University   1979 — 1981
BS, Business Marketing

Radford University   1979 — 1981
BS Business Marketing, Marketing

Experience
Hearing Healthcare of Virginia   September 2013 - Present
Lumos Networks  March 2003 - April 2013
nTelos Wireless   March 2003 - June 2008
Cellular One  June 1995 - January 2003

Skills
Online Marketing, Social Media Marketing, Search Engine Marketing, Sponsorships, Event Planning, Merchandising, Employee Training, Sponsorship, SEM

Education
Radford University

Experience
Jen + Ashley Photography   May 2009 - Present
nTelos Wireless   June 2009 - June 2011
Daydreams Boutique   August 2006 - June 2007
Abercrombie & Fitch  April 2005 - April 2007
State Farm Insurance  January 2005 - April 2006
Starbucks Coffee Company  August 2004 - January 2005
Penske Truck Leasing  August 2003 - June 2004

Skills
Social Networking, Photography, Blogging, Social Media Marketing, Marketing, Customer Service, Social Media, Public Relations, Facebook, Event Management, Marketing Communications, Media Relations, Public Speaking, Microsoft Office, Strategic Communications, Editing, Internal Communications, Adobe Creative Suite, Lightroom

Education
James Madison University   2007 — 2009
BS, Organizational Communication

Piedmont Virginia Community College   2004 — 2007
AA, General Studies

Experience
nTelos Wireless   1998 - Present
McGladrey & Pullen  December 1993 - July 1998

Skills
Telecommunications, Management, Auditing, Strategic Planning, Finance, Team Leadership, Financial Reporting, Leadership, Wireless, Tax, Mergers & Acquisitions, Financial Analysis, Accounting, Managerial Finance, Financial Modeling, Internal Controls, Sarbanes-Oxley Act, Mergers, Due Diligence, Forecasting, Budgets, Process Improvement, Corporate Tax

Education
Radford University   1984 — 1988
BS, Accounting

Experience
nTelos Wireless   July 2013 - Present
Quadrangle Group  June 2013 - Present
Credit Suisse  October 2007 - September 2012
Paul, Weiss, Rifkind, Wharton & Garrison LLP   August 2003 - October 2007
Davies Ward Phillips & Vineberg LLP  May 2001 - September 2001

Skills
Private Equity, Capital Markets, Corporate Finance, Valuation, Corporate Development, Due Diligence, Financial Modeling, M&A experience, Mergers, LBO, Restructuring, Venture Capital, Securities, IPO, Private Placements, Investment Banking, Corporate Governance, Corporate Law, Securities Regulation, Equities, Leveraged Finance, Fixed Income

Education
University of Toronto - Rotman School of Management   2000 — 2003
MBA, Finance

University of Toronto   1999 — 2003
JD, Law

McMaster University   1994 — 1999
H.BSc., Medical and Health Physics (Co-op)

Experience
Nspire Wireless   April 2014 - Present
S7 Wireless   June 2012 - April 2014
NTELOS Wireless   May 2005 - February 2012
American Outfitters Ltd  October 2004 - April 2005

Skills
Sales Management, Team Leadership, Communication Skills, Customer Service, Metro Ethernet, Solution Selling, MPLS, VoIP, Broadband, Managed Services, IP, Call Center, Account Management, Carrier Ethernet, Optical Fiber, Ethernet, Telephony, B2B, Customer Satisfaction, Call Centers

Education
Fairmont State College   1998 — 2001

Fairmont State University   1998 — 2001
Computer engineering

Experience
Supermedia  August 2009 - July 2010
R. H.. Donnelley   March 2005 - March 2009
nTelos Wireless   September 1996 - May 2002

Education
The University of North Dakota   1977 — 1982
BSBA, Business, Management, Marketing, and Related Support Services, 2.7

Experience
Frontier Communications  May 2010 - Present
nTelos Wireless   August 2006 - May 2010

Skills
Sales, Customer Service, Customer Satisfaction, Customer Retention, Troubleshooting, Training, Collections, Deposits, Face to Face Sales, Phone Etiquette, Wireless, Calming

Education
Mountain State University   2002 — 2006
Bachelor of Arts (BA), Business, Management, Marketing, and Related Support Services

Experience
nTelos Wireless   2001 - Present
PrimeCo Personal Communications  June 2000 - September 2001

Skills
IT Administration,..., Troubleshooting, Networking, VoIP, Cisco Technologies, Integration, Technical Support, Wireless Networking, Switches, SQL, Network Design

Education
ECPI University   1999 — 2000
Associate of Arts and Sciences (AAS), Computer and Information Sciences and Support Services

Northeastern University   1979 — 1984
BS Criminal Justice, Criminal Justice/Law Enforcement Administration