Nuance Communications
Industry: Computer software company
DescriptionNuance is a U.S. based multinational computer software technology corporation, headquartered in Burlington, Massachusetts, United States on the outskirts of Boston, that provides speech recognition, and artificial intelligence. Customer service: 01628 491600 CEO: Mark Benjamin Revenue: 1.931 billion USD Subsidiaries: Equitrac, Loquendo, inQ, Ecopy, eCopy Inc, SVOX,
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Nuance Communications Employees
Salesforce January 2015 - Present
Nuance Communications July 2011 - December 2014
Channel Shapers April 2007 - July 2011
Variant Consulting March 2003 - April 2007
DeSmet Process & Technology July 1996 - January 2002
GE Water & Process Technologies July 1995 - July 1996
Skills
CRM, Project Management, Social Media, Product Demonstration, Technical Support, SaaS, Account Management, Visio, New Business Development, Business Development, Sales, Leadership, Management, Online Marketing, Sales Operations
Education
Georgia Institute of Technology 1991 — 1995
B.S., Chemical Engineering
Facebook / ePlus April 2015 - Present
Cleantech Open March 2015 - Present
Pars Equality Center January 2015 - April 2015
Nuance Communications January 2014 - November 2014
Sponsor: Lockheed Martin August 2013 - December 2013
George Mason University August 2011 - December 2013
NOVEC June 2013 - September 2013
IMCI Technologies June 2012 - September 2012
Aflac June 2011 - September 2011
Skills
Systems Engineering, Project Management, Computer Systems..., Enterprise Architecture, Technical Support, Business Intelligence, Requirements Analysis, Cloud Computing, UML, SysML, Computer Network..., SQL, Supply Chain..., Document Management, BRD, Windows System..., TCP/IP, SharePoint..., Electric Utility, System Architecture, Data Analysis, DoDAF, Conflict Resolution, Pattern Recognition, Microcontrollers, Database Administration, MySQL, Linux Server, Signal Processing, MS Project, Simulations, System Dynamics, Visio, Mathematical Modeling, Matlab, Programming Languages, C, Java, Xcode, XML, Informatica, Object Oriented Design, Crystal Reports, SNMP, Agile Methodologies, Testing, Microsoft Office, Databases, SDLC
Education
George Mason University 2011 — 2013
Master's Degree, Systems Engineering and Operation Research
Shiraz University 2006 — 2010
Bachelor's Degree, Electrical Engineering
The EMMES Corporation October 2008 - Present
INC Research May 2007 - October 2008
Frontier Science October 2003 - March 2007
Beth Israel Deaconess Medical Center April 2002 - April 2003
Nuance Communications October 1998 - December 2001
Mount Auburn Hospital September 1994 - September 1998
Skills
IRB, EDC, EKG, Splinting, Cancer, COPD, Drug Cases, ICH-GCP, Clinical Data Management, Regulatory Affairs, CRF design, SAS, 21 CFR Part 11, CRO
Education
Tufts University 1990 — 1994
Bachelor of Science (BS), Biology, General
University of Maryland University College 2009 — 2012
History, math, intro programming
The George Washington University 2011 — 2011
Graduate Regulatory Affairs
Northeastern University 1997 — 1999
MS Office, HTML, C programming, dental hygiene, oral anatomy
Harvard University 1994 — 1997
Evolution, genetic engineering, organic chemistry, microbiology, C++
Munich International School 1985 — 1989
High School Diploma, Some A/O levels and IB's
Banner Health 2013 - Present
Bunco - East Gilbert May 2011 - Present
Statistics & Data Corporation July 2012 - October 2013
Nuance Communications October 2011 - August 2012
Arizona Department of Health Services September 2011 - October 2011
Banner Health December 2009 - January 2011
OSi Transcription August 2006 - August 2010
Underwriters Laboratories March 2000 - May 2001
Estee Lauder, Bobbi Brown October 1999 - March 2000
Chase May 1998 - October 1999
Skills
Medical Transcription, Medical Terminology, Healthcare, 65 to 70 WPM, Cerner, MS400, Microsoft Word, Microsoft Powerpoint, Microsoft Excel, Dictaphone, Escription, ExEditor, Administrative..., Oracle Clinical, OC RDC, SQL, SharePoint, InDesign, Protocol Designing, Basecamp, PowerPoint
Education
Northern Arizona University 2011 — 2011
Bachelor's degree, Health Services/Allied Health/Health Sciences, General
Gateway Community College 2007 — 2008
Certificate, Health Unit Coordinator/Ward Clerk
Gateway Community College 2006 — 2006
Associate's degree, Health Services Management
Gateway Community College 2002 — 2004
Certificate, Medical Transcription/Transcriptionist
Nuance Communications March 2014 - Present
M*Modal April 2000 - March 2014
Skills
SQL, Java, Troubleshooting, Data Center, HIPAA, Software Development, Databases, Microsoft SQL Server, XML, Healthcare Information..., Process Improvement, Business Analysis, Software Documentation, Linux, Service Delivery, VMware, Windows Server, Servers, ITIL, EHR, JavaScript, Vendor Management, Technical Support, IT Service Management, Integration, Active Directory, Healthcare, Team Building
Education
State University of New York at Albany 1997 — 1999
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Hudson Valley Community College 1995 — 1997
Associate of Science (A.S.), Accounting
Nuance Communications February 2014 - Present
Coggno June 2013 - February 2014
BCT January 2011 - April 2011
Landseekers, LLC June 2007 - September 2010
Sun Coast Partners, LLC June 2009 - August 2009
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Teamwork, Research, Public Speaking, Social Media, English, Team Leadership, Time Management, Leadership, Event Planning, Financial Analysis, Outlook, Windows, Accounting, Salesforce.com, Data Analysis, Marketing, Sales
Education
Furman University 2008 — 2012
B.A., Business Administration
Nuance Communications April 2014 - Present
Skills
Healthcare Information..., PACS, Medical Imaging, Radiology, Healthcare, Clinical Research, Healthcare Industry, Strategic Planning, Medicine, EHR, Informatics, Hospitals, Process Improvement, Strategy, Strategic Partnerships, EMR, Medical Devices, Healthcare Consulting, Healthcare Management, Revenue Cycle, Physicians, Management
Education
Georgia Institute of Technology 1998 — 2000
Masters of Science, Electrical Engineering (focus on digital signal processing and telecommunications)
North Carolina Agricultural and Technical State University 1994 — 1998
Bachelor of Science (BS), Electrical Engineering
Burson-Marsteller September 2014 - Present
Burson-Marsteller May 2013 - September 2014
Burson-Marsteller September 2012 - May 2013
Burson-Marsteller February 2012 - September 2012
MSLGROUP Americas June 2011 - February 2012
Hofstra University School of Communication February 2011 - June 2011
Schwartz Communications January 2011 - February 2011
Nuance Communications May 2010 - August 2010
Skills
Press Releases, Media Relations, Research, Media Outreach, Insurance, System Monitoring, Fact Sheets, Backgrounders, Creative Briefs, Cision, Social Media, Public Relations, Media Monitoring, Advertising, Social Media Marketing, Message Development, Publicity, Marketing, Crisis Communications, Microsoft Office, Event Planning
Education
Hofstra University 2007 — 2011
Bachelor of Arts, Public Relations
Scituate High School
Kasisto, Inc. September 2015 - Present
Ramp April 2013 - September 2015
Opera Brittenica May 2013 - March 2015
Northeastern University September 2012 - November 2014
Evita On Tour July 2013 - October 2014
BBN Technologies September 2012 - March 2013
Nuance Communications June 2012 - August 2012
Vlingo July 2011 - June 2012
Harvard University January 2012 - May 2012
Harvard University October 2011 - May 2012
Skills
Natural Language..., Machine Learning, Java, Perl, Speech Recognition, R, Microsoft Office, Linguistics, C, Unix Shell Scripting, Octave, JavaScript, HTML, jQuery, Praat, CSS, Artificial Intelligence, Statistics, Computer Science, Wicket, Python, C++, XML, SGML, Mathematica, SGE
Education
Harvard University 2011 — 2012
Master of Arts (M.A.), Linguistics
Harvard College 2008 — 2012
Bachelor of Arts (B.A.), Linguistics
biac - insurance informatics (Vienna Insurance Group) February 2014 - Present
inet-logistics September 2011 - April 2013
AGES - Austrian Agency for Food and Health Safety February 2010 - December 2010
IDS Scheer January 2010 - March 2010
DIMOCO September 2009 - February 2010
Nuance Communications August 2008 - April 2009
Philips Speech Recognition Systems November 2005 - April 2009
Philips Speech Recognition Systems November 2006 - August 2008
Philips Speech Recognition Systems November 2005 - December 2006
Philips Speech Processing January 2001 - December 2005
Skills
Testing, Process Improvement, Software Documentation, Management, Technical Writing, Business Process, Quality Management, CMMI, Training, Process Management, Operations Management, Logistics, Change Management, Project Management, Management Consulting, Business Process..., Data Analysis, Analysis, Program Management, Integration, Six Sigma, Team Leadership, Requirements Analysis
Education
The University of Edinburgh 1996 — 2004
Doctor of Philosophy (Ph.D.), Linguistics and English Language
Georgetown University 1992 — 1995
Scientiae Baccalaureatum in Scientia Linguistica (BSLI), Linguistics
WIFI Wien 2009 — 2010
Certificate, Process and Quality Management
West High School (Torrance) 1988 — 1992
Nuance Communications September 2014 - Present
Nuance Communications May 2014 - September 2014
Davaco March 2014 - April 2014
ARC Technology Solutions, LLC February 2013 - August 2013
NorAm International Partners, LLC September 2011 - September 2012
Laptop and Desktop Repair, LLC August 2009 - May 2010
Sierra Nevada College 2008 - 2008
Sierra Nevada College 2007 - 2008
Sierra Nevada College 2005 - 2008
Tahoe Biltmore 2005 - 2005
Skills
Public Speaking, Higher Education, Customer Service, Critical Thinking, Event Planning, PowerPoint, Teaching, Microsoft Office, Research, Microsoft Word, Social Networking, Time Management, Social Media, Microsoft Excel, Fundraising, Team Leadership, Leadership, MS Project, Project Management, Project Coordination, Logistics Management, Logistics Engineering, Employee Training, Management, Team Building, Operational Efficiency, Technical Support, Technical Training, Outstanding..., Project Oversight, Organizing Meetings, Client Liaison, Procedure Development, Help Desk Support, Organizational..., Program Development, Milestone Management, Risk Management, Government Contracting, Contract Closeout, Performance Reviews, Design Review, Project Planning, Windows 7, Community Outreach, Analysis, Technical Writing, Editing, Microsoft Project
Education
Sierra Nevada College 2005 — 2008
Bachelor of Science (BS), Environmental Science and Ecology
Golden West College 2003 — 2005
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Nuance Communications October 2010 - Present
Dish Network May 2007 - September 2010
Dish Network September 2005 - May 2007
Skills
Quality Assurance, Communication, Critical Thinking, Time Management, Organization, Customer Service..., Customer-focused Service, Self-driven, User Interface Design, Usability, Performance Tuning, Supervisory Experience, Flexibility, Versatility, Human Computer..., IVR, Software Documentation, Usability Testing, User Experience Design, User Interface, User-centered Design, Visio, User Experience, Requirements Analysis
Education
Front Range Community College
General Studies /Business
Nuance Communications September 2015 - Present
MRC Smart Technology Solutions, A Xerox Company December 2013 - August 2015
Mokha Cafe 2012 - 2013
Hanoi Travel January 2012 - June 2012
Bulloch Academy 2007 - 2009
American Insurance Marketing Corporation May 2008 - July 2008
Skills
Sales, Cold Calling, Management, New Business Development, Prospecting New Clients, Leadership, Marketing, Public Speaking, Time Management, Social Networking, Direct Sales, Finance, Account Management, Interviews, Microsoft Excel, Customer Service, Budgets, Sales Management
Education
Georgia Southern University 2006 — 2010
Bachelor's degree, Finance and Financial Management Services
Universidad de Salamanca 2009 — 2009
Nuance Communications January 2001 - Present
JATA/Nuance 2012 - 2015
Charter Lake Hospital July 1995 - October 2000
Aetna July 1993 - September 1995
Middle Georgia Technical College June 1990 - June 1993
East Alabama Medical Center May 1987 - May 1990
Jackson Hospital May 1986 - May 1987
The Vaughn Hospital May 1984 - May 1986
Skills
CDI Education, medical..., HIPAA, Healthcare, Healthcare Information..., Healthcare Management, Healthcare Consulting, Nursing, Medicare, Medical Coding
Education
University of Phoenix 2012 — 2013
MHA, Health/Health Care Administration/Management, Summa Cum Laude
Georgia College and State University 1990 — 1992
BSN, Registered Nursing/Registered Nurse, Cum Laude
University of West Alabama 1982 — 1984
ADN, Registered Nursing/Registered Nurse, Cum Laude
Nuance Communications October 2012 - Present
ePharmaSolutions February 2011 - October 2012
United BioSource Corporation November 2006 - January 2011
Termite TV Media Collective January 2004 - June 2010
Skills
Multimedia, ActionScript, Captivate, Adobe Creative Suite, Video Editing, Final Cut Pro, Video, CSS, Editing, E-Learning, Film, Photoshop, Premiere, Camtasia, Video Production, Post Production, Lectora, Illustrator, Final Cut Studio, Articulate Studio, Encore
Education
Harvard University 2013 — 2017
Master of Arts (MA), E-Learning & Multimedia Development
Temple University 2000 — 2004
B.A, Film And Media Arts
Nuance Communications March 2015 - Present
Nuance Communications January 2013 - Present
Allscripts March 2011 - January 2013
Allscripts March 2010 - March 2011
Ackerman & Co. 2005 - 2010
Skills
Healthcare Information..., Strategic Planning, Contract Negotiation, New Business Development, Salesforce.com, Sales, Marketing Strategy, Business Development, Cross-functional Team..., Negotiation, Healthcare, Health Information..., Sales Operations, Team Building, Marketing, CRM, Process Improvement, Account Management, EHR, Training, Leadership, Forecasting, Analysis, Strategy, Sales Management, Strategic Partnerships, Professional Services, Project Management, Management, Business Process..., EMR, Healthcare Industry, Product Management, Sales Process, Enterprise Software, Solution Selling
Education
Georgia State University
Bachelors, Marketing
Penn State University
Rutgers University
International Business
Isobar January 2014 - July 2015
Isobar June 2013 - December 2013
Georgia Tech Sonification Lab August 2011 - May 2013
Google May 2012 - July 2012
TopQuadrant January 2009 - July 2010
eBay January 2008 - October 2008
Northwestern University March 2007 - June 2008
Nuance Communications July 2005 - September 2005
Education
Georgia Institute of Technology 2011 — 2013
M.S., Human Computer Interaction (Psychology Track)
Northwestern University 2004 — 2008
B.S. Interdepartmental Communication (Animate Arts & Human Computer Interaction), B.S. Cognitive Science
Nuance Communications August 2012 - Present
Nuance Communications March 2010 - August 2012
Hyland Software 2010 - 2010
eWebHealth 2009 - 2010
Health Dialog 2006 - 2009
MEDITECH 2003 - 2006
The Arlington Institute August 1999 - May 2001
Skills
Software Documentation, Salesforce.com, SaaS, Healthcare Information..., Healthcare, EHR, Business Analysis, Cross-functional Team..., HIPAA, Leadership, Program Management, Project Management, Process Improvement
Education
George Mason University 1997 — 2001
BA, Government and International Politics
Woodham HIM June 2012 - Present
None 2012 - June 2012
Nuance Communications April 2006 - January 2012
Dictaphone May 1974 - April 2006
Skills
Healthcare IT, Product Marketing, Sales Management, Management, Sales Operations, Sales, Training, Speech Recognition, Hospitals, SaaS, EHR, Customer Service, CRM, Cold Calling, Sales Process, Enterprise Software, Lead Generation, Professional Services, Consulting, Key Account Management, Business Planning, Healthcare Information...
Education
Georgia Southern University 1969 — 1974
Bachelor Degree, Marketing
Foundry Interactive January 2013 - Present
Nuance Communications October 2011 - December 2012
Swype Inc. July 2009 - October 2011
SAIC May 2005 - December 2008
CMF International May 2004 - March 2005
Skills
C++, C, Python, Android, JavaScript, Linux, Django, jQuery, MongoDB, Node.js, Backbone.js, iPhone, Git, Java, Subversion, C#, Team Building, Programming, Scrum, Test Automation, Mobile Applications, Object Oriented Design, Agile Methodologies
Education
Georgia Institute of Technology 1999 — 2004
Computer Engineering, Computer Engineering
Nuance Communications 2005 - Present
Georgia State Defense Force 2009 - Present
Cherokee County Amatuer Radio Emergency Service 2009 - Present
Dictaphone October 1973 - 2005
Skills
Healthcare Information..., Software Documentation, Windows, Account Management, Contract Negotiation, Networking, Project Management, ITIL v3 Foundations..., Customer Service, Disaster Recovery, Electronics, Microsoft Excel, Leadership, Microsoft Office, Microsoft Word, Sustainability, Windows Server, Process Improvement, Healthcare, Program Management, Strategic Planning, Integration, Project Planning, Troubleshooting, Team Leadership, Security, Management, System Administration, Technical Support
Education
South Georgia Technical College
Electronic Technology
Georgia State University
General Studies
Nuance Communications October 2014 - Present
Nuance Communications April 2010 - October 2014
Nuance Communications 2005 - 2010
Dictaphone 2001 - 2005
Nokia 1996 - 2001
Skills
Technical Support, Enterprise Software, Integration, HL7, SaaS, Software Documentation, Management, Speech Recognition, Databases, Requirements Analysis, SQL, Troubleshooting, Cloud Computing, Healthcare Information..., Microsoft SQL Server, VMware, Disaster Recovery, System Administration, Visio, Servers, Product Management, Continuous Improvement, SharePoint, Software Implementation, Windows Server, Operating Systems, Problem Resolution, Continual Service..., Critical Incident..., Virtualization, EHR, TCP/IP, CTI, Oracle Discoverer
Education
Herzing University-Winter Park 2000 — 2002
Computer Science
Brevard Community College 1993 — 1995
Communication, General
Ulster County Community College 1992 — 1993
General Studies
Cambridge Health Alliance May 2012 - Present
The Abreon Group November 2011 - June 2012
Nuance Communications April 2007 - May 2009
Fujitsu 1995 - 2000
FTP Software 1994 - 1995
Sun Microsystems 1989 - 1994
Skills
Healthcare Information..., Software Documentation, EHR, Training, Software Implementation, Healthcare, Informatics, EMR, System Administration, Project Management, Troubleshooting, HL7, Cerner, Process Improvement, Windows, Visio, Epic Systems, SharePoint, SQL, Change Management, Testing, Consulting, Business Analysis, Leadership, Enterprise Software, HIPAA, Management, Program Management, Integration, Customer Advocacy, Customer Service, Team Building, Hospitals, Healthcare Management, Strategic Planning, Vendor Management
Education
Rivier College 1988 — 1993
Master of Business Administration (M.B.A.), Business Administration with minor in Human Resources
Rivier College 1988 — 1993
Master of Business Administration (M.B.A.), Business Administration and Management, General and Human Resources, 3.2
Franklin Pierce College 1985 — 1988
BS, Computer Science
Independent Contractor - Nuance Communications October 2011 - Present
Nuance Communications April 2012 - March 2014
Bank of America April 1998 - November 2011
Marine Midland 1995 - 1998
HSBC 1995 - 1998
First Federal 1987 - 1996
First Federal Savings & Loan 1987 - 1996
Columbia Banking 1985 - 1995
Skills
Business Analysis, SDLC, Software Development, Process Improvement, IT Strategy, Vendor Management, Business Intelligence, Periphonics, Banking, Software Project..., Requirements Analysis, Enterprise Architecture, Risk Management
Education
Genesee Community College 1981 — 1983
AAS, Accounting, Computer Science
Nuance Communications August 2012 - Present
Junction Solutions January 2010 - August 2012
Georgia Institute of Technology January 2008 - December 2010
Georgia Institute of Technology August 2008 - December 2008
mSpoke May 2008 - August 2008
Infosys Technologies Ltd January 2007 - May 2007
Skills
Team Leadership, Team Management, Collaborative, Natural Language..., Information Retrieval, User Modeling, User Profiling, Artificial Intelligence, Internet Applications, Data Structures, Data Mining, Java, C++, MySQL, C, XML, C#, HTML, GWT, Machine Learning, Computer Science, Algorithms, Software Development, Software Engineering, Eclipse, SQL, Programming, Databases, J2EE, Object Oriented Design, Software Design, Visual Studio, OOP, Web Applications, Search, Text Mining
Education
Georgia Institute of Technology 2007 — 2009
M.S., Computer Science
Visvesvaraya Technological University 2003 — 2007
B.E., Computer Science
Air Force Golden Jubilee Institute 1997 — 2003
St. Kabir Public School 1992 — 1997
Nuance Communications November 2013 - Present
Lakewood Process Machinery LLC September 2011 - November 2012
Eastern Floral November 2010 - December 2011
St. Mary's Health Care August 2009 - December 2009
Skills
Advertising, Marketing, Public Relations, Production Management, Healthcare Management, Health Communication, Microsoft Office, Customer Service, Word, Administration, PowerPoint, Excel, Problem Solving, Social Media, Writing, Outlook, Scheduling, Marketing Communications, Inventory Management, Data Entry, Customer Relations, Supervisory Skills, Access, Microsoft Excel, Microsoft Word, Process Scheduler, Time Management, Facebook, Event Planning, Team Building, Social Networking, Teamwork
Education
CareerStep 2012 — 2013
Graduation Certificate, Medical Transcription and Editing, Honors Graduate- 94%
Grand Valley State University 2006 — 2011
Health Communications, Advertising, Marketing, Public Relations
Unity Christian Hight School 2002 — 2006
High School Diploma, General
Nuance Communications February 2015 - Present
Novitex Enterprise Solutions January 2014 - February 2015
Pitney Bowes Management Services January 2012 - January 2014
Pitney Bowes Management Services December 2008 - December 2011
Pitney Bowes Management Services October 2007 - December 2008
Pitney Bowes Management Services September 2003 - October 2007
Pitney Bowes Management Services May 1999 - September 2003
Uniscribe July 1998 - May 1999
Pitney Bowes Management Services March 1989 - July 1998
Skills
CRM, Sales, Leadership, Customer Satisfaction, Program Management, Human Resources, Outsourcing, Team Building, Management, Document Management, BPO, Sales Process, Solution Selling, Strategic Planning, Vendor Management, Fundraising, Training, New Business Development, Employee Training, Account Management, B2B, Contract Negotiation, Salesforce.com, Professional Services, Operations Management, Business Development, Document Imaging, SaaS, Lead Generation, Process Improvement, P&L Management, Customer Retention, Project Management, Change Management, Microsoft Office, Customer Service
Education
Cardinal Dougherty High School 1981 — 1985
General Studies
Holy Family College
Education
Demandware April 2014 - Present
Nuance Communications October 2012 - March 2014
Nuance Communications, Inc April 2006 - October 2013
Calpine Eastern Corporation July 2001 - April 2006
Calpine Eastern Corporation July 2000 - July 2001
EBSCO Publishing February 1999 - July 2000
Skills
Contract life cycle..., Management, Access, Analysis, Contract Management, Negotiation, Sales, Microsoft Excel, Databases, Due Diligence, Outsourcing, Editing, Policy, SaaS, Salesforce.com, Software Licensing, Corporate Law
Education
Northeastern University
Paralegal Certification Program
Gordon College 1995 — 1999
Bachelor of Arts, History
Nuance Communications October 2012 - Present
North Shore Medical Center May 2006 - October 2012
LaGrange Memorial Hospital January 1993 - March 1997
Education
Illinois State University
Bachelor's degree, Health Information/Medical Records Administration/Administrator
Saffron Technology July 2015 - Present
Blu Homes April 2013 - December 2014
Blu Homes February 2013 - March 2013
Nuance Communications July 2010 - February 2013
Nuance Communications 2007 - 2010
Viecore September 1998 - December 2007
Skills
SaaS, CTI, Professional Services, Product Management, NPI Management, Speech Recognition, IVR, Management, Strategic Partnerships, Mobile Applications, Partner Management, Cloud Computing, Call Centers, Solution Selling, Business Development, Telephony, Enterprise Software, Telecommunications, Mobile Devices, Avaya, Software Development, Project Delivery, Contact Centers, Unified Communications, SIP, VoIP, Integration, Pre-sales, Genesys, CRM, Solution Architecture, Vendor Management, Managed Services, Leadership, ACD, Project Management, Agile Methodologies, Enterprise Architecture, Genesys Framework, Cloud Applications, Process Engineering, Software Engineering, Quality Assurance, Strategy, Program Management, Start-ups
Education
Gordon College 1994 — 1998
Bachelor of Science, Computer Science
Nuance Communications April 2014 - Present
Accelarad 1999 - April 2014
Tiernan Communications 1998 - 1999
Skills
Medical Imaging, PACS, Healthcare Information..., Radiology, Clinical Research, Cloud Computing, Digital Imaging, Medical Devices, Healthcare, Hospitals, Informatics, HL7, Management, Product Management, EHR, Healthcare Industry, Healthcare Management, Medicine, Hardware Diagnostics, Healthcare Consulting, Capital Equipment, EMR, Process Improvement, Start-ups, Troubleshooting, Networking, Biomedical Engineering
Education
Georgia Institute of Technology 1998 — 2000
MS, Electrical Engineering
Rose-Hulman Institute of Technology 1995 — 1998
BS, Computer Engineering
Avalara April 2015 - Present
Tune June 2014 - April 2015
Nuance Communications March 2012 - May 2014
WatchGuard Technologies May 2008 - March 2012
WatchGuard Technologies April 2007 - May 2007
WatchGuard Technologies February 2006 - April 2007
Skills
Excel, HTML+CSS, Salesforce.com, Lead Generation, Direct Marketing, Social Media, Product Management, Strategic Planning, Social Media Marketing, Start-ups, Strategy, Marketing, Demand Generation, Management, CRM
Education
Gonzaga University 2001 — 2005
Bachelor of Science, Marketing and Finance
Gonzaga University - School of Business Administration 2001 — 2005
Business, Marketing, Finance
Nuance Communications December 2014 - Present
University of Central Florida August 2011 - December 2014
Nuance Communications May 2014 - September 2014
Microsoft June 2013 - August 2013
George Mason University August 2009 - July 2011
Pearl Health Clinic, PLLC June 2009 - August 2009
DocuTech, Inc. February 2007 - June 2008
DocuTech, Inc. March 2005 - February 2007
Scotty's Drive-In August 2003 - March 2005
Skills
Statistics, Human Factors, SPSS, Psychology, Task Analysis, Human Computer..., Experimental Design, Research Design, Usability, User Experience, Cognition, Project Management, Qualitative Research, Cognitive Neuroscience, Cognitive Psychology, Microsoft Excel, Research, Teaching, Human-computer..., Survey Research, User Research, Usability Testing, Neuroimaging, Human Factors..., Experimentation, Eye Tracking, User-centered Design, E-Prime, Technical Writing, Survey Design, Cognitive Science, Statistical Data..., Quantitative Research, Literature Reviews, University Teaching, Heuristic Evaluation, Usability Engineering, Project Engineering, Microsoft Office, Customer Service, C++, Data Analysis, Scrum, Agile Application...
Education
University of Central Florida 2013 — 2014
Graduate Certificate, Project Engineering
University of Central Florida 2011 — 2014
Applied Experimental and Human Factors Psychology
University of Central Florida 2011 — 2014
Master's Degree, Industrial Engineering
George Mason University 2009 — 2011
Master's Degree, Human Factors and Applied Cognition
Idaho State University 2005 — 2009
Bachelor's Degree, Psychology
Eastern Idaho Technical College 2003 — 2003
General Education
Nuance Communications January 1996 - Present
Nuance Communications January 1996 - November 2009
Instituto Tecnologico y de Estudios Superiores de Monterrey August 1995 - December 1995
Skills
Natural Language..., CTI, IVR, Speech Recognition, Voice User Interface..., Usability Testing, Software Development, Orchestral Music, Composition, Choral Conducting, Localization, Translation, Multi-cultural Team..., Project Team Management, Vocal Coaching, Dialect Coaching, Human Factors, Enterprise Software, Human Computer..., Mobile Applications, Speech Technology, Scalability, Team Leadership, Signal Processing, Professional Services, Speech Processing, Software Engineering, User Interface Design, Avaya, Agile Methodologies, Mobile Devices, Interaction Design, User Experience, Telephony, Contact Centers, User-centered Design, VXML, Usability Engineering, Perl, Genesys, Sales Engineering, Pattern Recognition, Multilingual..., Software Design, Artificial Intelligence, User Interface, Distributed Systems, Information Architecture, Usability, Speech
Education
Massachusetts Institute of Technology 1990 — 1995
Harvard University 1990 — 1995
Nuance Communications January 2013 - Present
Accentus Inc. June 2012 - January 2013
Ricoh Professional Services April 2008 - June 2012
Ricoh Business Solutions January 2006 - April 2008
MedQuist January 2000 - January 2006
Lanier Worldwide 1993 - 2000
Lanier Worldwide December 1985 - 1993
Skills
Salesforce.com, Sales Process, Healthcare, Cold Calling, Solution Selling, Sales Management, Account Management, Sales Presentations, Sales, Major Accounts, Healthcare Information..., Document Imaging, New Business Development, Direct Sales, Team Building, Leadership, Strategic Planning, EMR, Contract Negotiation, SaaS, Selling, B2B, CRM, Marketing Strategy, Management, Sales Operations, Professional Services, Managed Print Services, Process Improvement, Customer Retention, Business Development, Business Planning, Training, Document Management, Customer Service, EHR, Strategic Partnerships, Customer Satisfaction, Cross-functional Team..., Business Strategy, Software Industry, Key Account Management, Complex Sales, Lead Generation, Product Marketing, Channel Partners, P&L Management, Managed Services, Enterprise Software
Education
Georgia Southwestern State University 1976 — 1978
Nuance Communications February 2000 - Present
Skills
Hospitals, Healthcare, Healthcare Information..., EMR, HIPAA, Nursing, Medical Terminology, Medical Records, Meditech, Epic Systems, Software Documentation, Informatics, Wellness, Health Information..., Microsoft Office, Research, Healthcare Industry, PowerPoint, Acute Care, Microsoft Excel
Education
Herzing University-Winter Park 2011 — 2014
BSN, Registered Nursing/Registered Nurse
Florida Hospital College of Health Sciences
Cardiovascular Sonography
University of Phoenix
Health Information Management
Virginia Commonwealth University
Clinical Psychology
Nuance Communications April 2014 - Present
Accelarad August 2006 - April 2014
Delta Technology, Inc. August 1999 - August 2006
Texas Instruments, Inc July 1985 - July 1999
Skills
Java, Tomcat, SOA, Spring, Java Enterprise Edition, SDLC, SQL, Integration, Eclipse, MySQL, Web Applications, Perl, C++, Agile Methodologies, Software Development, Apache, Unix, Web Services, XML, JavaScript, Architecture, Object Oriented Design, Subversion, Git, Software Design, Software Engineering, Requirements Analysis, Enterprise Architecture, SaaS, Hibernate, ActiveMQ, Apache Camel, Spring Framework, Servlets, Linux, C, JSP, Struts, AJAX, REST, JSON, jQuery, Requirements Gathering, HTML, Software Project..., ServiceMix, Cassandra
Education
Georgia Institute of Technology 1981 — 1985
BSEE, Electirical (Computer) Engineering
Swoop July 2015 - Present
Data Engines Corporation August 2010 - Present
BlueCava July 2013 - June 2015
Nanigans June 2012 - June 2013
DataXu May 2011 - June 2012
Nuance Communications September 2008 - April 2010
Computer Science Department at UMass/Amherst September 2001 - September 2008
Dragon Systems 1995 - 1998
Skills
Information Retrieval, Data Mining, Text Mining, Machine Learning, Speech Recognition, Natural Language..., Computer Vision, Pattern Recognition, Computer Science, Artificial Intelligence, Python, High Performance..., Algorithms, Hadoop, Linux, Software Development, Scalability, Big Data, Subversion, Distributed Systems, Optimization, LaTeX, C
Education
University of Massachusetts, Amherst 1981 — 1988
Ph. D., Physics
Harvard University 1977 — 1981
B. A., Physics
Nuance September 1999 - Present
Nuance Communications 1999 - Present
Skills
Voice User Interface..., Usability Testing, Speech Recognition, IVR, Usability, User Experience Design, User-centered Design, User Interface, Human Computer..., Usability Engineering, Mobile Applications, User Interface Design, User Experience, Mobile Design, CTI, Interaction Design, Wireframes, Experience Design, User Research
Education
Fundación Universidad de las Américas Puebla 1997 — 2002
NAAAP Atlanta February 2015 - Present
Savannah College of Art and Design February 2015 - Present
Nuance Communications November 2009 - February 2015
Webmedx (now part of Nuance Communications, Inc.) November 2009 - June 2011
UPS Supply Chain Solutions June 2000 - January 2009
California Casualty Management Company June 1995 - May 2000
Metric Management, Inc. March 1991 - March 1994
Skills
Forecasting, Financial Modeling, Financial Reporting, Financial Analysis, Process Improvement, Finance, Variance Analysis, Analysis, Strategic Financial..., Leadership, Strategic Planning, Accounting, Business Planning, Management, Sarbanes-Oxley Act, Strategy, Microsoft Excel, Budgeting, Pricing, Financial Forecasting, SEC filings, Project Management, Acquisition Integration, Business Analysis, Business Process..., US GAAP, Non-profit Volunteering, Non-profit Leadership, Non-profit...
Education
Golden Gate University 1992 — 1994
MBA
University of Illinois at Urbana-Champaign 1985 — 1989
BS
Amazon December 2014 - Present
Nuance Communications March 2014 - December 2014
Christie Digital Systems August 2009 - March 2014
Canada's Wonderland March 2007 - August 2009
Skills
Regulatory Affairs, Environmental Compliance, Standards Compliance, IEC 60601, IEC 60950, IEC 62471, IEC 60825, IEC 62368, Risk Management, Product Safety, Standards Development, UL
Education
DJ Science College
Humber College
Memorial University of Newfoundland
University of Toronto
Wudworx 2010 - Present
iRobot September 2014 - September 2015
Nuance Communications September 2007 - July 2014
AB Electronics 2002 - 2007
Comverse July 2000 - February 2002
Comverse September 1998 - July 2000
Skills
Java, C++, Python, PHP, Perl, ClearCase, Perforce, Git, Subversion, Ant, Anthill, XML, VXML, SoapUI, Asterisk, SIP, SIPP, Nuance, Voice Portal, Design Patterns, Apache, Tomcat, CCXML, SQL, JavaScript, CSS, HTML, AJAX, Ruby, Linux, Mac OS, Windows, Making good coffee, Software System Analysis, Object Oriented Design, Software Engineering, Software Development, Integration, Testing, SOAP, MySQL, OOP, Bash, Databases, C, Test Automation, Programming, Agile Methodologies, Unix, Software Design
Education
Harvard Extension School 2000 — 2002
Partial Bachelor's degree, Computer Science, A+
Open University of Israel 1998 — 2000
Partial Bachelor's degree, Computer Science, A
Sivan 1998 — 1998
Software engineering in C,C++,VC++ certificate, Computer Software Engineering, A+
Metro West 1991 — 1994
High School, Computer Science and Physics, A+
Nuance Communications February 2015 - Present
Nuance Communications April 2013 - January 2015
Citizen, Inc. January 2012 - April 2013
Clutch Development, Inc. June 2011 - December 2011
T-Mobile March 2009 - June 2011
Hemlock Ridge Farm June 2006 - January 2008
Everypoint June 2006 - October 2006
GetConnected, Inc. May 2004 - June 2006
T-Mobile USA October 2003 - April 2004
Travelport October 2002 - October 2003
Education
Georgia Institute of Technology 1995 — 1999
Nuance Communications June 2011 - Present
Air Boss 1, LLC July 2012 - Present
Windermere Real Estate June 2010 - May 2012
The Boeing Company November 2010 - June 2011
Vulcan Inc May 2002 - November 2009
Eddie Bauer October 1999 - April 2002
US Postal Service March 1989 - September 1999
Skills
Contract Negotiation, Contract Management, Management, Procurement, Project Planning, Negotiation, Real Estate, Telecommunications, Budgets, Team Building, Project Management, Corporate Law, Strategic Planning, Process Improvement, Customer Service, Software Documentation, SaaS
Education
University of Washington, Michael G. Foster School of Business 2002 — 2003
Cert, Business Law
Green River Community College 1977 — 1979
AA, Air Traffic Control
Intivix April 2015 - Present
Ricoh Americas Corporation June 2012 - April 2015
Morgan Stanley Smith Barney 2010 - 2011
Oracle 2005 - 2009
Dimension Data 2004 - 2005
Genesys 2003 - 2004
Nuance Communications 2002 - 2003
Verascape 2001 - 2002
Nortel 1990 - 2001
Skills
Enterprise Software, Cloud Computing, Telecommunications, CRM, Professional Services, Integration, Business Development, Strategy, Pre-sales, SaaS, Disaster Recovery, Sales, Unified Communications, VoIP, New Business Development, Solution Selling, Networking, Virtualization, Consulting, IT Strategy, Security, IT Management, Leadership, Network Design, Call Centers, Data Center, Information Technology, Management, Project Management, Solution Architecture, Strategic Planning, Technical Support, Agile Project Management
Education
University of California, Berkeley, Haas School of Business
Certificate in Project Management, Project Management
Golden Gate University
MS, Computer Information Systems
University of Louisville
MBA, Business
Grace College & Seminary
BS, Psychology and Education
Cigna July 2013 - Present
Temple University August 2011 - May 2013
Steward Health Care June 2012 - August 2012
Nuance Communications September 2007 - December 2010
Cengage Learning February 2007 - September 2007
Cengage Learning October 2004 - February 2007
Education
Temple University - Fox School of Business and Management 2011 — 2013
MBA, Health Sector Management
Hamilton College 2000 — 2004
Bachelor of Arts, Sociology and Government
Moses Brown School 1996 — 2000
High School
Nuance Communications January 2012 - Present
Cintas First Aid and Safety January 2010 - January 2012
Skills
Training, Employee Training, Account Management, Microsoft Office, Process Improvement, Management, Team Leadership, Leadership, Team Building, Customer Satisfaction, Customer Retention, Business Development
Education
Illinois State University 2002 — 2006
Bachelor's, Spanish, History
Complutense University of Madrid 2004 — 2004
Spanish: Conversation, Linguistics, Grammar, Literature
Lake Zurich High School 1999 — 2002
Nuance Communications January 2013 - Present
Copitrak September 1998 - December 2012
Skills
Solution Selling, Professional Services, SaaS, Enterprise Software, Document Management, Salesforce.com, Account Management, Business Intelligence, Sales Process, Lead Generation, New Business Development, Selling, Business Development, Direct Sales, Managed Services
Education
Georgia Southern University - College of Business Administration 1990 — 1994
BBA, Management Information Systems
Nuance Communications January 2014 - Present
Nuance Communications July 2011 - January 2014
Nuance Communications June 2008 - July 2011
Skills
SQL, SharePoint, Salesforce.com, Management, Integration, Technical Support, Time Management, Team Leadership, Software Engineering, Vendor Management, Active Directory, Microsoft Word, Microsoft Office, Computer Hardware, Access, Microsoft Excel, Quality Assurance, Programming, Customer Service, Software Project..., MS Project, MySQL, Process Improvement, Program Management, Agile Project Management, System Administration, Data Analysis, Analysis, Virtualization, Security, Web Services, Software Implementation, Windows Server, PowerPoint, Troubleshooting, Web Applications, Operating Systems, Business Intelligence, Team Management, Software Documentation
Education
Norwich University 2004 — 2008
Bachelor, Computer Engineering, Mathematics, Computer Science
Greater Lowell Technical School 2000 — 2004
Thomson Reuters August 2010 - Present
Nuance Communications May 2008 - August 2010
Thomson Financial January 2005 - May 2008
StrategIT August 2000 - March 2004
Christian Book Distributors November 1998 - February 2000
Education
Hamilton College 1992 — 1997
Bachelor of Arts (B.A.), Public Policy
From fulltime career opportunities December 2013 - Present
Nuance Communications February 2010 - December 2013
Sun Microsystems, Inc. 2004 - 2010
Sun Microsystems, Inc. 1997 - 2004
Sun Microsystems, Inc. 1996 - 1997
Education
Golden Gate University
MS, Human Resources Management
Nuance Communications September 2014 - Present
University at Albany September 2009 - August 2014
Nuance Communications March 2013 - June 2014
MIT June 2012 - August 2012
Trilogy Ventures January 2009 - July 2009
Trilogy July 2007 - September 2008
Globalassociate January 2007 - March 2007
eBay 2006 - 2007
Skills
Java, Algorithms, Machine Learning, Python, R, Data Mining, Natural Language..., Matlab, Perl, LaTeX, Information Retrieval, Computer Science, Artificial Intelligence
Education
Fudan University 2003 — 2007
Bachelor, Mathematics and Applied Mathematics
Fudan University 2004 — 2007
Bachelor, Computer Science
State University of New York at Albany 2009 — 2014
Doctor of Philosophy (Ph.D.), Informatics
Nuance Communications July 2006 - Present
ChampFund Mortgage February 1997 - July 2006
First Data Corporation January 1991 - December 1997
Xerox Corporation September 1986 - December 1991
Skills
Solution Selling, Leadership, Business Development, Sales Operations, Sales Process, Strategy, Marketing, Sales, SaaS, Healthcare Information..., Process Improvement, Salesforce.com, Management, EHR, CRM, Enterprise Software
Education
Franklin University 1984 — 1986
BS, Marketing/Business Administration
Muskingum University 1982 — 1984
Marketing/Business Administration
Gahanna Lincoln High School 1978 — 1981
UCreate3D July 2014 - August 2015
Nuance Communications February 2013 - April 2014
Mescalina LLC June 2012 - March 2014
Clickfuel.com June 2011 - June 2012
ClickFuel August 2010 - December 2011
Torrenegra 2006 - 2008
Rentalo.com January 2006 - December 2007
Rentalo.com January 2003 - December 2005
Gestiontek S.A. January 2000 - December 2002
Skills
E-commerce, Amazon Web Services..., Scalability, Cloud Computing, jQuery, AJAX, JavaScript, PHP, MySQL, Web Development, SQL, Android, HTML, Node.js, Mobile Devices, HTML5, LAMP, CSS, Front-end Development, MVC, APIs, AngularJs, Titanium, Python, RESTful WebServices, AngularJS, Front-end, HTML 5, Agile Methodologies, Design Patterns, Web Services, JSON, PostgreSQL, Objective-C
Education
Purdue University 2008 — 2010
BS, Computer Engineering
Harvard University
Certificate in Strategic Management
Public Consulting Group June 2012 - Present
Covidien March 2012 - June 2012
HLM Consulting March 2011 - March 2012
New England Organ Bank November 2011 - February 2012
Brine Group March 2011 - April 2011
Nuance Communications November 2010 - February 2011
Partners Healthcare July 2006 - July 2010
Hollister Staffing October 2002 - July 2006
Ajilon Solutions December 1998 - October 2002
Enterprise Rent-A-Car July 1996 - December 1998
Skills
Talent Acquisition, Recruiting, Sourcing, Human Resources, Cold Calling, Training, Temporary Placement, Temporary Staffing, Applicant Tracking..., Leadership, New Business Development, Management, Sales, Hiring, Executive Search, Technical Recruiting, Interviews, Customer Service, Performance Management, Staffing Services, Contract Recruitment, Internet Recruiting, SDLC, Budgets, College Recruiting, Talent Management, CRM, Screening Resumes, Employee Relations, Onboarding, Benefits Negotiation, PeopleSoft, Permanent Placement, Screening, Consulting, Employee Benefits, Recruitments, Skill Assessment, Resume Writing
Education
Guilford College 1992 — 1996
BS, Business Management
Suffield Academy 1988 — 1992
HS Diploma
Nuance Communications April 2014 - Present
Nuance Communications June 2012 - Present
Nuance Communications September 2007 - July 2013
Getronics November 1998 - September 2007
IQPC 1996 - 1998
Quinnipiac University 1994 - 1996
Skills
Program Management, Change Management, Management, Process Improvement, Cross-functional Team..., Integration, Project Management, Product Management, Analysis, Vendor Management, Cloud Computing, Leadership, SaaS, Software Project..., SDLC, CRM, Strategy
Education
New York University 2004 — 2006
Graduate Certificate, Online Education & Instructional Design
Hofstra University 1992 — 1994
Masters, Education/Rehabilitation Counseling
Hofstra University 1988 — 1992
Bachelors, Psychology, Philosophy
Georgia Institute of Technology August 2013 - Present
Georgia Institute of Technology January 2013 - May 2013
Nuance Communications August 2011 - November 2011
GE March 2010 - July 2010
Skills
C++, C, Python, Matlab, Linux, LaTeX, CUDA, Processors
Education
Georgia Institute of Technology 2010 — 2016
Doctor of Philosophy (Ph.D.), Electrical and Computer Engineering
Georgia Institute of Technology 2010 — 2013
Master of Science (M.S.), Electrical and Computer Engineering, 4.0
Shanghai Jiao Tong University 2006 — 2010
Bachelor of Science (BS), 3.5
Nuance Communications June 2015 - Present
BMC Software January 2006 - June 2015
Dell August 2000 - January 2006
Bain & Company June 1999 - August 1999
Capital One June 1995 - August 1998
Skills
Enterprise Software, Mergers, Product Management, Cloud Computing, Business Alliances, Corporate Development, Strategy, SaaS, Go-to-market Strategy, Strategic Partnerships, Corporate Finance, Business, Data Center, Salesforce.com, Enterprise Architecture, Channel, Sales Enablement, Demand Generation, Professional Services, PaaS, Business Strategy, Strategic Planning, Partner Management, Business Development, Start-ups, Competitive Analysis, Executive Management, Product Development, Cross-functional Team..., Entrepreneurship, Program Management, Financial Modeling, Business Intelligence, New Business Development, Solution Selling, Outsourcing, Valuation, Analytics, Management Consulting, Business Planning, M&A experience, Private Equity, Acquisition Integration, Mobile Devices, Venture Capital, Business Analysis, Due Diligence, Management, Product Marketing, Big Data
Education
Harvard Business School 1998 — 2000
MBA
University of Pennsylvania 1991 — 1995
BSE, Mechanical Engineering
Thomas Jefferson High School for Science & Technology 1987 — 1991
Cornerstone Church October 2014 - Present
PTC February 2010 - November 2014
First Baptist Church of Haverhill, MA May 2013 - October 2014
Haverhill Community Church September 2012 - May 2013
Haverhill Community Church October 2010 - August 2012
Haverhill Community Church October 2008 - September 2010
Brainshark Inc December 2009 - January 2010
Nuance Communications February 2007 - April 2009
Silvestri/E-Toys July 2006 - November 2006
King of Grace Church June 2003 - August 2006
Skills
Order Management, Accounts Receivable, Accounting, Oracle, Revenue Recognition, Invoicing, Oracle Applications, Budgets, Auditing, Oracle E-Business Suite, Software Documentation, Management, Training, Payroll, Finance, Strategic Planning, Public Speaking, CRM, Customer Service, Leadership, Bible teaching
Education
Gordon Conwell Theological Seminary 2002 — 2009
Master of Divinity
The Master's College 1999 — 2002
Bachelor of Arts
Nuance Communications February 2014 - Present
Notable Solutions February 2014 - October 2014
CaerVision May 2013 - January 2014
DrFirst December 2011 - May 2013
Aflac May 2011 - December 2011
American Humane August 2010 - January 2011
Skills
Healthcare Information..., Sales Process, Salesforce.com, Healthcare, Sales, Management, EHR, B2B, Sales Operations, Healthcare Consulting, NetSuite, Sales Prospecting, Sales Presentations, Microsoft Dynamics, Microsoft Excel, Renewal Retention, Exceeding Quotas, Business Development
Education
Hood College 2011 — 2013
Master of Business Administration (M.B.A.), Information Technology Management, 3.8 GPA
Hood College 2007 — 2011
Bachelor of Arts (B.A.), Political Science and Government, 3.7 GPA
Urbana High
Urbana High
Urbana High
Self Employed July 2012 - Present
CONNECTEDEVICE May 2014 - April 2015
Nuance Communications November 2011 - July 2012
Swype Inc. August 2010 - November 2011
Skills
Android, Mobile Applications, Agile Methodologies, Mobile Devices, Mobile Games, HTML, Subversion, Software Quality..., JavaScript, CSS, C#, Visual Studio, Perl, XML, Scrum, JIRA, User Interface
Education
University of Washington 2012 — 2013
.Net Certification, .Net certification
Highline College 2008 — 2010
Associates, Computer Science
DeVry University 2006 — 2008
Technical Training, Computer Programming
Nuance Communications June 2015 - Present
PTC Inc February 1997 - April 2015
Skills
Enterprise Software, Salesforce.com, Account Management, Oracle, SaaS, CRM, Customer Service, Siebel, Order Management, Process Improvement, Sales Process, Customer Satisfaction, ERP, Oracle Applications, Microsoft Office, Software Industry, Process Management, Forecasting, Channel Partners, Channel, Product Management, Microsoft Excel, Outlook, Product Lifecycle..., Direct Sales, Sales, Resellers, Competitive Analysis, Business Development, New Business Development, Enterprise Solution..., Team Leadership, Cloud Computing, International Sales, Product Development, Project Management, Telecommunications, Pricing, Negotiation, Professional Services, SAP, Product Marketing, Solution Selling, Sales Management, Key Account Management, Call Center, Sales Operations, Sales Enablement, Complex Sales, Business Objects
Education
Greater Lowell Technical School 1978 — 1981
High School Diploma, Data Processing/Accounting
Northern Essex Community College
Accounting
Demandware April 2014 - Present
Demandware April 2012 - April 2014
Demandware October 2010 - April 2012
TEMIS January 2010 - October 2010
ATG - Art Technology Group 2007 - January 2010
Autonomy May 2005 - May 2007
Nuance Communications August 2003 - May 2005
Skills
B2C, Retail, Content Management, Mobile Devices, E-commerce, Professional Services, Multi-channel Marketing, Online Marketing, Product Marketing, B2B, Email Marketing, Online Advertising, SaaS, Digital Marketing, Web Analytics, Enterprise Software, Product Management, Analytics, CRM, Lead Generation, SEO, SEM, Strategic Partnerships
Education
Georgia Institute of Technology 1999 — 2003
BS Computer Science
Nationwide Insurance February 2014 - Present
gBehavior January 2009 - January 2014
RewardStore.com 2004 - 2008
Sales and Marketing Consultant 2002 - 2004
BeVocal 2000 - 2002
Nuance Communications 1996 - 2000
Novell 1995 - 1998
Skills
Emerging Technologies, New Business Development, Start-ups, Product Development, Sales, Sales Management, Project Management, Program Management, SaaS, Mobile Devices, Entrepreneurship, Enterprise Software, Management, Business Planning, Direct Sales, Marketing, Marketing Strategy, Mergers & Acquisitions, Leadership, Analytics
Education
Georgia State University
B.B.A., Business Administration and Management
University of California, Los Angeles - The Anderson School of Management
Executive Management Program
Nuance Communications October 2014 - Present
Notable Solutions, Inc. (NSi) May 2012 - October 2014
RPI Consultants August 2011 - February 2012
Microsoft February 2005 - May 2008
Skills
JavaScript, XML, ImageNow, ERP, ECM, Kofax, .NET, C#, Java, Enterprise Content..., Business Process, SharePoint, Cloud Computing, Enterprise Software, SaaS, Document Management, Microsoft SQL Server, Integration, Business Analysis, Professional Services, SQL, Solution Selling
Education
Illinois State University 2009 — 2011
Master of Science (MS), Computer and Information Systems Security/Information Assurance, 3.92
MGR University 2004 — 2008
Bachelor's degree, Computer Science, 8.3 / 10
The Denver Hospice September 2015 - Present
Robin Jamison Hernandez, MSW May 2015 - Present
Nextdoor.com October 2012 - Present
St. Anthony Hospital August 2014 - April 2015
Suncrest Hospice August 2013 - June 2014
Robin Hernandez Fine Art January 1999 - August 2013
Nuance Communications August 2011 - March 2013
Woodrow Wilson Academy's Home School Connection June 2008 - June 2011
Yellow House Associates Artist Cooperative February 2001 - 2010
Home Instead Senior Care May 2008 - January 2009
Skills
Visual Arts, Fine Art, Editing, Art History, Medical Transcription, Art Education, Medical Terminology, Graphic Design, Books, Museums, Creative Writing, Teaching, Medical Records, Management, Medical Writing, Healthcare Industry, Healing, Teaching Adults, Tutoring, HIPAA, EHR, Public Speaking, Portraits, Elder Care, Illustration, Non-profit Volunteer, evidence-based practice, Hospice, Medical Social Work, Gerontology, Contemporary Art
Education
Metropolitan State University of Denver 2013 — 2015
Master of Social Work (MSW), Clinical/Medical Social Work
Front Range Community College 2012 — 2012
Biology and Government, GPA 4.0
Career Step 2010 — 2011
Medical Transcription & MT Editing, High Honors
Northern New Mexico College 2007 — 2007
Abnormal & Developmental Psychology, GPA 4.0
George Mason University 2002 — 2004
Bachelor, Sculptural Ceramics, Minor in Art History, Summa cum laude, GPA 4.0
Northern Virginia Community College 1999 — 2001
Fine Art and Art History, GPA 4.0
Corcoran School of Art and Design 1994 — 1995
Watercolor, color theory
Nuance Communications October 2012 - Present
Cengage Learning February 2012 - October 2012
Pearson Education January 2010 - October 2011
Finetune November 2004 - May 2009
Lightspace March 2004 - October 2004
MusicPlayground February 2001 - August 2003
iXL April 2000 - January 2001
Skills
Content Development, Sound Design, Data Integrity, Technical Support, Quality Assurance, Multimedia, Project Management, Music Production, Content Management, Video Production, Digital Media, Editing, Content Strategy, Video Editing, Copy Editing, Publishing, Blogging, New Media, Social Media, Media Production, Sound, Editorial, Broadcast, Radio, Recording, User Interface Design, Music, Video, Web Development, CSS, User Experience, Audio Editing, CMS
Education
Harvard Extension School 2008 — 2016
Master of Arts in Information Technology, Digital Media Arts and Instructional Design
Oberlin College 1993 — 1997
BA, Atmospheric Sciences and Meteorology
Oberlin Conservatory 1993 — 1997
BM, TIMARA (Technology in Music and Related Arts)
Bluebox Security September 2014 - Present
Bluebox Security January 2014 - September 2014
Nuance Communications January 2013 - July 2013
VirtuOz, Inc. November 2010 - January 2013
Sabrix January 2006 - November 2010
Arena Solutions January 2005 - December 2005
Visiline, Inc. February 2001 - October 2004
North Systems 2000 - 2001
Extensity 1997 - 2000
Connect, Inc. 1995 - 1997
Skills
SaaS, Demand Generation, Cloud Computing, Product Management, Product Marketing, Marketing Strategy, Public Relations, Enterprise Software, Lead Generation, Marketing Automation, Salesforce.com, Professional Services, Start-ups, Solution Selling, Sales Enablement, Entrepreneurship, Strategist, Go-to-market Strategy, Strategic Partnerships, B2B, Cross-functional Team..., Management, Business Development, Leadership, Business Strategy, Marketing, Program Management, Managed Services, Sales, Multi-channel Marketing, B2B Marketing, CRM, Sales Management, Analytics, SEO, Competitive Analysis, Mobile Devices, E-commerce, Sales Process, Product Lifecycle..., Messaging, Partner Management, Positioning, Thought Leadership, Digital Marketing, Web Analytics, SEM, Online Marketing, Mobile Applications, Direct Marketing
Education
Harvard Business School 1993 — 1995
MBA
College of Holy Cross 1986 — 1990
BA
Nuance Communications January 2014 - Present
Nuance Communications September 2009 - December 2013
College of American Pathologists (CAP) January 2001 - August 2009
Skills
Team Management, Process Management, Customer Service, Data Analysis, Metrics Reporting, Product Management, Account Management, Acquisition Integration, Oracle E-Business Suite, Microsoft Office, GetPaid, Salesforce.com, Mobile Devices, Solution Selling, Research, Microsoft Excel, Windows, Photoshop, PowerPoint, Outlook, Microsoft Word, English
Education
Harper College
Business Administration and Management, General
University of Phoenix
Associate's degree, Business Administration and Management, General
Brasseurs Sans Gluten September 2014 - Present
Brasseurs Sans Gluten October 2013 - September 2014
Brasseurs Sans Gluten May 2013 - September 2014
LML Automatisation 2012 - 2012
McAuslan Brewing May 2009 - October 2010
Nuance Communications 2008 - 2009
Kronos June 2003 - October 2006
Dynapix Intelligence Imaging July 2001 - May 2003
Nortel Networks June 1997 - June 2001
IREQ January 1995 - May 1997
Skills
Software Development, Object Oriented Design, TDD, C++, Java, Swing, Eclipse, ClearCase, Spring, Hibernate, JUnit, Refactoring, Project Management, Employee Management, Scrum, XML, SketchUp, JavaFX, Git, Software Engineering, Software Design, Agile Methodologies, Python, PyQt
Education
Heriot-Watt University 2009 — 2014
Postgraduate, Malting, Brewing and Distilling
Cegep Haute-Yamaska 2011 — 2012
Technical, Instrumentation, Automation and Robotics
Université de Montréal - Ecole polytechnique de Montréal 1995 — 1997
M.A.Sc, Electrical Engineering
Université de Sherbrooke 1991 — 1994
B.Sc, Computer Science and mathematics
Automattic April 2015 - Present
Nuance Communications March 2014 - April 2015
Nuance Communications August 2011 - February 2014
Nuance Communications December 2010 - October 2011
independent contractor January 2005 - December 2010
rabble+rouser July 2010 - October 2010
University of Colorado at Boulder August 2009 - December 2009
Indiana University July 2007 - July 2009
Marathon Global March 2006 - January 2008
Skills
PHP, CMS, SEO, Speech Processing, Linguistics, Natural Language..., Web Development, Programming, Python, Perl, Matlab, Java, MySQL, HTML, CSS, R, LaTeX, Eclipse, Linux, JavaScript, Data Analysis, Information Retrieval, XML, Mac OS X, jQuery, German, Statistics, Artificial Intelligence, WordPress, Machine Learning, Algorithms, Unix, Computational..., Software Engineering, Data Mining, Computer Science, Natural Language..., Solr
Education
University of Michigan 2002 — 2007
Ph.D., Linguistics and Germanic Languages and Literatures
Grinnell College 1997 — 2000
B.A., German
Nuance Communications April 2014 - Present
ZyloMed April 2005 - Present
Accentus Inc. April 2005 - Present
MedQuist September 2004 - September 2006
Kent County Hospital January 2001 - September 2004
Hamot Medical Center October 1985 - December 2000
Skills
Medicine, Cardiology, Radiology, Medical Transcription, Medical Terminology, Medical Records, Transcription, HIPAA, EMR, EHR, Health Information..., Healthcare Management, Hospitals, Software Documentation, Healthcare Information..., Healthcare
Education
Erie Business Center 1992 — 1994
Yes, Medical Transcription
Gannon University 1990 — 1991
Cert, Real Estate
National Bank of Canada January 2013 - Present
National Bank of Canada May 2012 - Present
Nuance Communications October 2008 - May 2012
CAE inc May 2000 - March 2008
CAE Inc 1992 - 1999
CAE 1986 - 1992
Skills
Software Development, Integration, Functional Management, Requirements Analysis, Simulation, Product Management, Scrum, Agile Methodologies, Project Management, Systems Engineering, Process Improvement, Simulations, Software Engineering, Software Project..., Program Management, Leadership, Team Leadership
Education
HEC Montréal 1998 — 2002
DES Gestion
Université de Montréal - Ecole polytechnique de Montréal 1982 — 1986
Bacc Engineering
Technologia
Technologia
Technologia
Philips Healthcare August 2015 - Present
Nuance Communications July 2015 - August 2015
Nuance Communications March 2014 - June 2015
Nuance Communications September 2012 - February 2014
Altman Vilandrie & Company January 2012 - September 2012
Altman Vilandrie & Company June 2010 - December 2011
Skills
Financial Modeling, Competitive Analysis, Data Analysis, Strategy, Due Diligence, Strategic Planning, Project Management, Microsoft Excel, PowerPoint, Market Research, Mergers & Acquisitions, Non-profit Boards, Company Valuation, Software, Corporate Development, Telecommunications, SaaS, Venture Capital, Start-ups
Education
Yale University 2007 — 2009
MA, Philosophy of Religion
Dartmouth College - The Tuck School of Business at Dartmouth
Business Bridge Program
Gordon College 2003 — 2007
BA, Philosophy, Political Studies
University of Oxford 2005 — 2006
Study Abroad, Philosophy
HeathDATA Technologies, Inc.: Bringing Information Technology to the Practice of Medicine February 2006 - Present
Nuance Communications 2003 - Present
SOFTSpeech Computers By Voice September 1997 - Present
HIMSS November 2014 - Present
Motorola 1990 - 1996
Motorola 1990 - 1996
Skills
EHR, EMR, Healthcare, Hospitals, Healthcare Information..., Healthcare Consulting, Informatics, Healthcare Industry, Health Information..., HIPAA, Training, Integration, Practice Management, Healthcare Management, Speech Recognition, HL7, Medical Education, Process Improvement, Executive Management, Clinical Decision..., Strategic Partnerships, Program Management, Software Implementation, Health Information..., Performance Improvement, Consulting, Medical Billing, Managed Care, Medical Transcription, Software Documentation, Leadership, Management
Education
Illinois Institute of Technology
MS, MS Electrical Engineering- Digital Processing & Acoustic Noise Cancellation of Speech Signals
Western Michigan University
MS & BSEE, Operations Research & Electrical Engineering
Nuance Communications April 2014 - Present
Accelarad, creators of SeeMyRadiology.com July 2013 - April 2014
Emory Healthcare January 2011 - June 2013
Neurostar Solutions dba AccelaRAD October 2006 - February 2011
Vision Computers January 2004 - October 2006
Skills
Project Management, Sales, PACS, Microsoft Office, Customer Service, MySQL, Process Improvement, Team Building, Windows, HL7, DICOM, RIS, Troubleshooting, Informatics, Management
Education
Clayton State University 1994 — 1995
Computer Information Systems
Georgia Institute of Technology 1993 — 1994
Computer Engineering
Nuance Communications September 2015 - Present
Duffy & Sweeney, LTD September 2005 - May 2015
eCredit.com November 2000 - June 2005
Mediabridge Technologies March 2000 - October 2000
CGU (One Beacon) Insurance March 1998 - February 2000
Object Design March 1996 - February 1998
Electronic Book Technologies (EBT) September 1994 - March 1996
Skills
Intellectual Property, Mergers, Litigation, Mergers & Acquisitions, Contract Negotiation, Policy, Employment Law, Commercial Litigation, Due Diligence, Corporate Law, Legal Research
Education
George Mason University School of Law 1990 — 1993
J.D.
University of Rhode Island 1987 — 1989
M.A., Economics
University of Rhode Island 1982 — 1985
B.A., Economics
United States Air Force Academy 1981 — 1982
Hitachi Data Systems November 2010 - Present
Nuance Communications April 1983 - July 2010
Dictaphone Corporation 1983 - July 2010
Nuance Communications-eScription Business Unit 1983 - July 2010
Skills
Contract Negotiation, Sales, Solution Selling, Account Management, SaaS, Enterprise Software, Salesforce.com, Cloud Computing, CRM, Business Development, Professional Services, Management, Sales Process, Direct Sales, Leadership, Telecommunications, New Business Development
Education
University of Mary Washington 1978 — 1982
BA, Economics
Hampden-Sydney College 1976 — 1978
Economics
Nuance Communications February 2015 - Present
Nuance Communications August 2012 - Present
Nuance Communications July 2007 - August 2012
OHSU August 2004 - December 2011
Google May 2010 - July 2010
Nuance Communications July 2006 - September 2006
Illimi Inc. 2002 - 2004
City of Newberg 2000 - 2004
Skills
Natural Language..., Machine Learning, Speech Recognition, Computer Science, Computational...
Education
Oregon Health and Science University 2006 — 2012
Ph.D., Computer Science
Oregon Health and Science University 2004 — 2006
M.S., Computer Science
George Fox University 2000 — 2004
B.S., Computer Science, Math
Experis/Manpower Group September 2015 - Present
Nuance Communications March 2015 - Present
Altegra Health February 2010 - March 2015
The Home Depot October 2009 - February 2010
Arbitation Forums, Inc September 1999 - August 2009
United States Army Reserve May 2003 - June 2009
Giessen Civilian Personnel June 1983 - August 1986
Skills
Performance Management, Visio, Process Improvement, Benefits Administration, Sales, Networking, Team Building, Management, Human Resources, Training, Employee Relations, Leadership Development, College Recruiting, Technical Recruiting, PowerPoint, CRM
Education
Herzing University-Atlanta 2014 — 2016
Associate's Degree, Information Technology
Herzing University Online 2014 — 2015
Associate's degree, Information Technology, B
Javelin Technical Training Center 2010 — 2011
Certificate, Medical Front Office Professional, 4.0
US Army Human Resource 2002 — 2003
Certificate, Human Resources
Shorter University-College of Adult & Professional Programs 1992 — 1994
N/A, Business Management
US Army Medical 1981 — 1981
Certificate, Health Care Specialist
Nuance Communications March 2013 - Present
Nuance Communications December 2012 - March 2013
OPOWER April 2011 - December 2012
LS9, Inc. August 2010 - April 2011
LS9, Inc. November 2006 - August 2010
Tellme Networks May 2005 - November 2006
Tellme Networks May 2003 - April 2005
Tellme Networks January 2001 - April 2003
Tellme Networks June 2000 - December 2000
IBM AlphaWorks May 1999 - December 1999
Skills
Start-ups, SaaS, Product Marketing, Strategic Partnerships, Competitive Analysis, Cross-functional Team..., Enterprise Software, Strategy, Go-to-market Strategy, Business Development, Entrepreneurship, Financial Modeling, Business Strategy, Corporate Development, Marketing Strategy, Biotechnology, Management
Education
Harvard Business School 1998 — 2000
MBA, General Management
Massachusetts Institute of Technology 1992 — 1996
BS, EECS
Optum Analytics May 2015 - Present
Savika Consulting January 2013 - Present
Altisource Labs 2014 - 2014
Imprivata 2013 - 2014
Nuance Communications 2011 - 2013
Chaos Room Interactive, LLC 2009 - 2013
Allscripts 2008 - 2011
Harvard Alumni Club of Silicon Valley 2008 - 2009
Acesis, Inc. 2007 - 2008
Deloitte Consulting 2004 - 2007
Education
Harvard University School of Public Health
Master of Public Health (M.P.H.), Healthcare Policy & Management
Ivey Business School at Western University
Master of Business Administration (MBA), General Management, Strategy and Finance
The University of Western Ontario
Bachelor of Science (BSc), Microbiology and Immunology
Caesars Entertainment Corporation September 2014 - Present
Caesars Entertainment August 2013 - September 2014
Caesars Entertainment September 2012 - August 2013
Caesars Entertainment January 2009 - September 2012
Harrah's Entertainment August 2008 - March 2009
Harrah's Entertainment April 2008 - December 2008
Harrah's Entertainment, Inc. January 2006 - April 2008
SAP America, Inc. April 2005 - January 2006
Siebel Systems June 2002 - April 2005
Nuance Communications June 2000 - December 2000
Skills
Cost Savings, Product Marketing, Strategic Sourcing, Strategic Planning, Alliances, Change Management, Gaming, Analysis, Spend Management, Strategy, SaaS, Management, Sourcing, Financial Modeling, Business Alliances, Mergers & Acquisitions, Financial Analysis, Gambling, Business Development, Strategic Partnerships, Gaming Industry, Program Management, Inventory Management, Supply Chain Management, Sales, Start-ups, Enterprise Software, CRM, Procurement, Management Consulting, Marketing, Budgets, Executive Management, Consulting, Cross-functional Team..., Competitive Analysis, Analytics
Education
Harvard Business School 2001 — 2002
MBA, Marketing & Strategy
Harvard University 1993 — 1997
BA, Economics
Nuance Communications August 2006 - Present
Education
Harvard 1987 — 1989
MBA
University Of Michigan 1977 — 1981
BS Computer Engineering, Computer Engineering
Nuance Communications June 2014 - Present
Nuance Communications 2012 - May 2014
Progress Software 2010 - 2012
Progress Software 2005 - 2010
Skills
Sales Operations, Segmentation, Salesforce.com, Business Analysis, Marketing Automation, Process Improvement, Business Intelligence, Sales Process, Cross-functional Team..., Strategic Planning, Analytics, Business Strategy, Market Research, Budgeting, Team Building, P&L, P&L Management, Budgets, Enterprise Software, SaaS, Product Management, Solution Selling, Program Management, Management, Strategic Partnerships, Strategy, Forecasting, CRM
Education
Gordon College
BS (w/Honors)
Suffolk University Law School
Juris Doctor (Summa cum Laude)
Nuance Communications September 2013 - Present
Nuance Communications January 2013 - September 2013
Sun Life Financial 1998 - 2012
Inso Corporation 1996 - 1998
Center for Quality of Management 1995 - 1996
Skills
Troubleshooting, Technical Support, Lotus Notes, Software Documentation, Help Desk Support, Windows 7, Management, Training, Microsoft Office, Database Design, Visio, Disaster Recovery, Business Process, Microsoft Operating..., Database Administration, Data Management, Blackberry, XP, Team Leadership, Quality Management, Customer Service, Process Improvement, SharePoint, IT Management, Incident Management, Systems Analysis, ITIL, Continuous Improvement, Business Analysis, Requirements Analysis, Leadership, Requirements Gathering
Education
Grinnell College 1977 — 1981
BA, English
Fresenius Medical Care January 2013 - Present
Nuance Communications May 2012 - January 2013
Hologic March 2011 - April 2012
Interactive Data August 2007 - March 2011
Comverse July 2004 - August 2007
Black & Copper April 2004 - July 2004
Wellington Management March 2004 - April 2004
Oliver Wyman/Mercer Management Consulting October 2002 - July 2003
Childrens Hospital September 2002 - October 2002
PTC July 2000 - July 2002
Skills
Deferred Compensation, Talent Management, Personnel Management, HRIS, Talent Acquisition, Employee Benefits, Organizational..., Applicant Tracking..., Onboarding, Human Resources, Incentive Programs, Performance Management, Strategic Planning, Succession Planning, Employee Relations, Benefits Administration, Compensation & Benefit, Workforce Planning, PeopleSoft, Employee Engagement, HR Policies, Compensation & Benefits, Management, Process Improvement, Compensation, Leadership, Program Management
Education
Gordon College 1994 — 1998
BA
Nuance Communications September 2011 - Present
Stonebridge Associates July 2006 - September 2011
The Grosvenor Funds May 2005 - August 2005
Nomura International April 2002 - November 2003
Bear, Stearns International May 2000 - November 2001
Education
Georgetown University - The McDonough School of Business 2004 — 2006
MBA
University of Oxford
MA
Nuance Communications October 2012 - Present
Nuance Communications November 2011 - September 2012
Nuance Communications February 2010 - October 2011
Nuance Communications October 2005 - January 2010
ScanSoft May 2002 - September 2005
Dragon Systems September 2000 - December 2001
Skills
Natural Language..., Software Engineering, Speech Recognition, Algorithms, Perl, Python, C++, Django, Linux, Bash, Java, JavaScript, HTML, XML, SGE, Nutch, Lucene, Hg, Unix, Shell Scripting, Machine Learning, C, Programming, Computer Science, Software Design, Computational..., Object Oriented Design, Text Mining, Software Development
Education
Harvard University 2003 — 2009
ALM, Information Technology
Middlebury College 1996 — 2000
BA, Computer Science
Nuance Communications October 2011 - Present
Bank of America April 1998 - September 2011
HSBC 1997 - April 1998
First Federal Savings and Loan Assoc 1992 - 1997
Columbia Banking Federal savings and Loan Association 1986 - 1992
Waterbed World 1983 - 1987
Education
Genesee Community College 1981 — 1983
AAS -, Accounting and Computer Science
Nuance Communications April 2014 - Present
Nuance Communications October 2011 - March 2014
Nuance Communications October 2009 - January 2012
Procter & Gamble April 2008 - October 2009
Schweitzer Engineering Laboratories July 2002 - December 2007
Parker, Messana & Associates 2000 - 2002
Education
University of Washington 1999 — 2001
Highline College 1997 — 1999
AA, Music
Nuance Communications June 2009 - Present
SPI 2005 - 2005
Gabby's Lounge 1990 - 1993
Humana Hospital Jackson 1983 - 1984
Education
Hinds Community College 1975 — 1977
provine
Nuance Communications July 2011 - July 2015
Equitrac July 2006 - July 2011
EFI 2002 - 2006
Konica Minolta Business Solutions U.S.A., Inc. 1996 - 2000
Kentek 1993 - 1996
Calcomp 1990 - 1993
Caber Systems 1987 - 1989
Software Atlanta 1984 - 1987
Skills
Solution Selling, Managed Print Services, Document Imaging, SaaS, Salesforce.com, Enterprise Software, Sales Process, Direct Sales, Professional Services, Channel, Document Management, Account Management, Sales Management, B2B, Business Alliances, New Business Development, Managed Services, Sales, Sales Operations, Product Marketing
Education
Georgia State University - J. Mack Robinson College of Business 1981 — 1984
BBA, Management
Nuance Communications August 2011 - Present
Nuance Communications September 2009 - August 2011
eScription, Inc./Nuance Communications September 2007 - September 2009
Cengage Learning (formerly Thomson Learning) September 2004 - September 2007
Skills
Project Management, SaaS, Salesforce.com, Product Management, Professional Services, New Business Development, Enterprise Software, Cross-functional Team..., CRM, Vendor Management, Team Leadership, Account Management, Solution Selling, Business Development, Business Analysis, Process Improvement, Requirements Analysis, Management, Software Documentation, Sales, Software Project..., Start-ups, Visio, Sales Operations, Program Management, Analytics, Change Management, Agile Methodologies, Contract Negotiation, SharePoint, Go-to-market Strategy, Lead Generation, Healthcare Information..., Sales Process, Sales Enablement, PMP, SDLC, Cloud Computing, Business Process..., SQL, Software Development, Product Marketing, Demand Generation, Leadership, Team Building, Strategic Partnerships, Competitive Analysis, Integration, Strategy, Strategic Planning
Education
Hamilton College 2000 — 2004
Bachelor of Arts, English
University of Bristol 2003 — 2003
Study Abroad
Viecore, Inc. September 1991 - Present
Nuance Communications 1991 - Present
Skills
Speech Recognition, Professional Services, SDLC, CTI, Java, IVR, Enterprise Software, Vendor Management, CRM, Integration, Cloud Computing, Solution Architecture, Requirements Analysis, Enterprise Architecture, Pre-sales, Software Project...
Education
Hood College 1986 — 1990
BS, Management Information Systems
Nuance Communications October 2011 - Present
Orchard Brands June 2010 - October 2011
Philips Healthcare May 2001 - June 2010
PricewaterhouseCoopers 1994 - 1999
Education
Hamilton College 1989 — 1993
Economics, Cum Laude
University of Rochester - William E. Simon Graduate School of Business Administration
MBA, Corporate Finance, Accounting
Nuance Communications March 2011 - Present
Career Step July 2010 - January 2011
The Home Depot 2003 - January 2009
Skills
Medical Terminology, Medical Records, Healthcare, CPT, Medical Transcription, Process Scheduler, Customer Service, Process Improvement, EMR, Team Building, EHR, Outlook, HIPAA, Microsoft Word, Healthcare Information..., Training, Hospitals, Leadership, Project Management, Strategic Planning, Inventory Management
Education
Career Step, Provo Utah 2009 — 2010
Medical Language Specialist, Honors graduate
Georgia Southern University - College of Business Administration 1980 — 1985
Bachelor of Business Administration (B.B.A.), Marketing
Nuance Communications May 2013 - Present
Cognizant Technology Solutions September 2011 - April 2013
Rackspace Hosting April 2011 - August 2011
Yahoo! July 2010 - March 2011
Tandberg Television March 2007 - June 2010
Motorola May 2004 - February 2007
Skills
Selenium, Test Automation, Linux, Java, Performance Testing, System Testing, Testing, Software Quality..., Agile Methodologies, Test Planning, Unix, Quality Assurance, SDLC, JIRA, Test Cases, Regression Testing, Quality Center, Test Management, QTP, Scrum, Manual Testing, ClearCase, Agile Testing, XML, Shell Scripting, Test Strategy, JUnit, Web Services, Perl, Agile Project Management, Software Project...
Education
Illinois Institute of Technology 2002 — 2004
M.S, Computer Sicence
University of Madras 1997 — 2001
B.E, Electrical and Electronics Engineering
Nuance Communications July 2011 - Present
Nuance Communications October 2005 - July 2011
Lightchip 1998 - 2000
Skills
Enterprise Software, Software Quality..., Quality Assurance, Perl, Management, Agile Methodologies, Project Management, Telecommunications, Storage, Integration, Software Project..., SaaS, Testing, Software Development, Software Engineering, Linux
Education
Geneva College 1982 — 1986
BS,BSBA, Business Administration/Information Systems
Nuance Communications January 2006 - Present
Ceridian August 2005 - December 2005
Transcend Services September 2004 - August 2005
Fresenius 2004 - 2005
BellSouth 2003 - 2004
Skills
C#, Visual Basic, .NET, Visual Basic 5.0/6.0, ASP.NET, ASP, Microsoft SQL Server, JavaScript, HTML, Java, C++, PHP, MySQL, SDLC, Requirements Analysis
Education
Georgia Institute of Technology 2014 — 2016
Master of Science (M.S.), Computer Science
The University of Georgia 1999 — 2002
Bachelor of Business Administration (B.B.A.), Management Information Systems
Southern Polytechnic State University 2006 — 2012
Graduate Certificate in Computer Science, Computer Science, 3.66 GPA
Mercer University 1998 — 1999
Computer Science
Nuance Communications August 2015 - Present
Keurig Green Mountain, Inc. 2012 - April 2015
Philips Healthcare 2010 - 2011
Boston Scientific 2005 - 2010
Skills
Business and Process..., Process Ownership and..., Continuous Process..., Technical and System..., Voice of the Customer..., Management, Cross-functional Team..., Continuous Improvement, Business Process..., Analysis, Process Improvement, Project Management, Software Documentation, Business Process, Six Sigma, ERP, Training, SAP, Visio, Program Management, Leadership
Education
Hamline University 2008 — 2010
Masters
Metropolitan State University
Bachelor of Arts (B.A.)
Nuance Communications October 2009 - Present
H5 February 2006 - February 2009
H5 Asia Pacific June 2007 - November 2007
UCLA September 2000 - December 2005
UCLA August 2001 - September 2002
Skills
Natural Language..., Computational..., Linguistics, Data Analysis, Teaching, Perl, Speech Recognition, Project Planning, Syntax, Management, Semantics, Text Analytics, Ontologies
Education
University of California, Los Angeles 2003 — 2005
C.Phil., Linguistics
University of California, Los Angeles 2000 — 2002
M.A., Linguistics
Harvard University 1995 — 1999
B.A., Linguistics
Nuance Communications December 2012 - Present
Siemens Enterprise Communications April 2012 - December 2012
QuadraMed Corporation February 2007 - April 2012
QuadraMed Corporation October 2004 - January 2007
QuadraMed Corporation July 2001 - September 2004
Skills
Contract Negotiation, Healthcare Information..., Software Documentation, HIPAA, Process Improvement, PeopleSoft, Healthcare, Program Management, Vendor Management, Project Management, SharePoint, EHR, Business Analysis, Contract Analysis, Microsoft Excel, Microsoft Word, Training, SaaS, Integration, Management
Education
George Mason University
Paralegal
Lahey Health June 2014 - Present
Lahey Health January 2014 - June 2014
Nuance Communications January 2013 - January 2014
Harvard University September 2012 - January 2013
New Balance Athletic Shoe, Inc. October 2010 - April 2012
New Balance Athletic Shoe, Inc. September 1999 - October 2010
Tufts-New England Medical Center 1998 - 1999
Houghton Mifflin 1997 - 1998
Tufts - New England Medical Center 1988 - 1997
St. Elizabeth's Medical Center 1984 - 1988
Skills
HRIS, Compensation, Performance Management, Human Resources, SuccessFactors, ADP ReportSmith, ADP, FLSA, HRIS Database Management, Employee Recognition, Job Evaluation, Job Analysis, Job Descriptions, Personnel Management, Incentive Programs, ADP Payroll
Education
Wheaton College (MA) 1972 — 1978
BA, Sociology
Harvard University
CSS, Administration and Management
Nokia Siemens Networks March 2013 - Present
Nuance Communications August 2012 - February 2013
Nokia Siemens Networks October 2011 - July 2012
Aricent July 2006 - July 2012
Alcatel-Lucent Shanghai Bell October 2010 - April 2011
Ditech Networks March 2008 - June 2010
Aricent Group July 2006 - August 2008
Skills
SIP, LTE, RTP, C, UMTS, 3GPP, C++, Algorithms, GPRS, HSS, Wireshark, 3G, IP Multimedia Subsystem, CSCF, Seagull, SIPP, ATCA, IP M, Diameter
Education
Guru Gobind Singh Indraprastha University 2002 — 2006
B.Tech, Electronics and Communication
Bal Bharati Public School 1993 — 2002
Self Employed February 2006 - Present
Raytheon BBN Technologies December 2009 - January 2010
Nuance Communications August 2009 - September 2009
Jones and Bartlett Publishers April 2009 - July 2009
Vlingo March 2009 - March 2009
Penton Media March 2006 - March 2009
The Boston Language Institute February 2006 - January 2008
Education
Harvard University
Business Communication
Universidad Autónoma de Nuevo León 2001 — 2005
B.S. in International Relations
Nuance Communications July 2012 - Present
Vlingo October 2009 - July 2012
Symantec September 2001 - July 2009
Relicore September 2001 - July 2009
Oppenheimer & Walsh September 1999 - September 2001
Reasoning September 1997 - September 1999
Fidelity Investments November 1995 - September 1997
Skills
Linux, VMware, Solaris, Unix, Storage, AIX, HP-UX, Virtualization, Windows, Infrastructure, Perl, Monitoring Solutions, Python, Java, C, Zenoss, Hyperic HQ, SaaS Operations, DevOps
Education
Harvard University Graduate School of Education 1990 — 1991
EdM, Education
University of Massachusetts, Amherst 1984 — 1988
BA, Education
Mercury Systems September 2012 - Present
Nuance Communications November 2011 - September 2012
Nuance Communications September 2007 - October 2011
E & Y September 2005 - September 2007
Skills
Sarbanes-Oxley Act, Revenue Recognition, Financial Reporting
Education
Georgia State University
Master of Communication
Unvieristy of Masschuesetts Lowell
MBA
Xi'an Jiaotong University
Bachelor of Arts
Nuance Communications Medical TranscriptionistWebmedx/NuanceMay 2005 - Present
AHDI 2006 - 2009
St. Joseph's Hospital and Medical Center April 2001 - May 2005
Barrow Neurosurgical Associates June 2000 - April 2001
Western Asset Management/WAM Development January 1998 - June 2000
Perfect Match Temporary Agency December 1996 - January 1998
Harvard Pilgrim Health Care 1994 - 1996
Skills
Medical Transcription, Medical Terminology, Transcription, Editing, Healthcare, Microsoft Office, Writing, Documentation, Health Information..., EHR
Education
Gateway Community College 1999 — 2001
Certificate, Medical Transcription/Transcriptionist, 4.0
Nuance Communications September 2012 - Present
QuadraMed March 2011 - September 2012
CGI June 2009 - December 2009
NRC Inc 2007 - 2009
CareFirst BlueCross BlueShield 2000 - 2006
CareFirst BlueCross BlueShield 1998 - 2000
CareFirst BlueCross BlueShield 1997 - 1998
CSC - Healthcare 1996 - 1997
Sheppard Pratt 1983 - 1996
Skills
Software Documentation, SDLC, Requirements Analysis, Business Analysis, Business Process, Databases, Agile Methodologies, Testing, Management Consulting, Management, Data Warehousing, XML, Change Management, User Acceptance Testing, SQL, Unix, Systems Analysis, CRM, Project Management
Education
Harford Community College
Information Technology
Nuance Communications 2014 - Present
Accelarad, creators of SeeMyRadiology.com 2009 - 2014
Tillery's Barbeque 2005 - 2007
Neurostar Solutions dba Accelarad 2002 - 2003
US Army 1997 - 2002
Skills
Microsoft Office, Project Management, Healthcare, Hospitals, Marketing, Customer Service, Management, Marketing Strategy, Healthcare Information..., Advertising, Medicine, Email Marketing, Social Media, Medical Devices, Business Analysis, B2B, Salesforce.com, Sales, Software Documentation
Education
Gwinnett Technical College
Business Administration and Management, General
Fayetteville Technical Community College 2003 — 2004
Business Administration
Terry Sanford High School
St. Luke's Health System March 2015 - Present
St. Luke's June 2013 - March 2015
Medical Management, Inc. January 2013 - May 2013
Idaho Healthcare Executive Forum January 2013 - May 2013
Nuance Communications October 2005 - May 2013
MedQuist, Inc. November 1998 - October 2005
Skills
HIPAA, Medical Terminology, Healthcare, Hospitals, Analysis, EMR, Healthcare Information..., Epic Systems, Ambulatory, Revenue Cycle, Software Documentation
Education
Idaho State University 2015 — 2017
Master of Business Administration (M.B.A.)
Idaho State University 2010 — 2013
Bachelor of Business Administration (BBA), Healthcare Information Systems Management and Computer Information Systems (dual major)
Idaho State University 1993 — 1996
Associate of Applied Science, Health Information Technology
Nuance Communications November 2007 - Present
Aventail October 2005 - October 2007
Professional Bowlers Association September 2001 - October 2005
Kahala Mandarin Oriental Hotel July 1996 - August 2001
Skills
General Ledger, Management, Financial Reporting, GAAP, Enterprise Software, Account Management, Fixed Assets, Microsoft Excel, Sarbanes-Oxley Act, Process Improvement, Accounting, Team Building, Professional Services, Revenue Recognition, Customer Service, Accounts Payable, Salesforce.com, SaaS, Financial Analysis, Cross-functional Team..., Team Leadership, Vendor Management, Great Plains Software, Budgets, Forecasting, Telecommunications, Business Analysis, Access, Analysis, Internal Controls
Education
Hawaii Pacific University
Bachelor of Science (BS), Accounting, Bachelor of Science (BS) Travel Industry Management
MDnetSolutions July 2015 - Present
Nuance Communications April 2014 - July 2015
Accelarad (acquired by Nuance) December 2012 - April 2014
Diversident January 2012 - December 2012
BrasselerUSA February 2010 - January 2012
Colemont Insurance Brokers September 2009 - February 2010
Skills
Cold Calling, Sales, Sales Management, New Business Development, Marketing, Territory Management, Account Management, Sales Operations, B2B, Capital Equipment, Medical Devices, Direct Sales, Business Development, CRM, Sales Presentations, Management, Customer Service, Orthopedic, Product Marketing, Salesforce.com, Key Account Management, Team Building, Selling, Lead Generation, Market Planning, Healthcare, Leadership, Sales Force Development, Cloud Computing, Market Development, Sales Process, Product Launch, Customer Retention, Marketing Strategy, Solution Selling, Contract Negotiation, Time Management, Strategic Planning, Insurance, Recruiting, Public Relations, Trade Shows, Consultative Selling, Social Networking, Consulting, Hospitals, Healthcare Information..., Training, Microsoft Office
Education
Gwinnett Technical College 2014 — 2015
Healthcare Information Technology, Healthcare iT
Georgia Southern University 2004 — 2008
BBA, Marketing
Apple 2012 - Present
EnglishCentral, Inc. December 2010 - January 2013
Nuance Communications 2007 - 2010
VoiceSignal, Inc. March 2001 - August 2007
Dragon Systems 1995 - 2001
Skills
Speech Recognition, Natural Language..., Pattern Recognition, Machine Learning, Computational..., Algorithms, Python, Signal Processing, C++, Information Retrieval, Text Mining
Education
Williams College 1991 — 1995
Post Doc, Physics
University of Massachusetts, Amherst 1985 — 1991
Ph. D., Physics
Haverford College 1975 — 1981
BS, Astronomy
Invisinet March 2004 - Present
Nuance Communications 2001 - 2002
Alcatel-Lucent 1996 - 2001
AT&T 1992 - 1995
Skills
VoIP, Switches, CPE, Sales Operations, Managed Services, Professional Services, Telecommunications, SaaS, Hosted Services, Direct Sales, Fiber Optics, Enterprise Software, MPLS, SIP, Contract Negotiations, PBX, IP, IVR, Account Management, Sales Management, Solution Selling, Telephony, Wireless, Product Management, Avaya, CTI, T1, New Business Development, ATM, Consultative Selling, Major Accounts, Speech Recognition, Call Center, Mobile, Genesys, Cloud Computing, Unified Communications, Channel Management, Co-location, Broadband
Education
High Point University
Business
Health First February 2015 - Present
Nuance Communications May 2014 - February 2015
Health First January 2013 - May 2014
Harris Corporation February 2009 - January 2013
Harris Corporation August 2006 - February 2009
Skills
Scripting, Digital Imaging, Novell, Linux, LAMP, Windows Server, Servers, Technical Support, Visio, Computer Hardware, Troubleshooting, Software Documentation, Citrix, Active Directory, System Administration, Microsoft SQL Server, Windows, Integration, Software Installation, Security, Hardware, VMware, Operating Systems, Software Development, Network Administration
Education
Full Sail University 2004 — 2006
AS, Animation