OACCAC (The Ontario Association of Community Care Access Centres)
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OACCAC (The Ontario Association of Community Care Access Centres) Employees
New Signature Canada November 2010 - Present
OACCAC (The Ontario Association of Community Care Access Centres) 2012 - 2012
The Travel Corporation February 2009 - November 2010
Russian New University February 2008 - September 2008
National Space Bank April 2003 - April 2008
CROC 2008 - 2008
Skills
Security, Active Directory, Virtualization, Windows Server, SQL Server, Troubleshooting, Lync Server 2010, Microsoft Exchange, Unified Communications, UAG, TMG, Microsoft Technologies, Data Center, DNS, System Deployment, Cloud Computing, Networking, SharePoint, Servers, Hyper-V, Disaster Recovery, Microsoft SQL Server, SCCM, VMware, Powershell, SCOM, Citrix, IIS, Microsoft Certified..., Lync, IT Operations, Firewalls, DHCP, Cluster, Solution Architecture, Group Policy
Education
Московский Энергетический Институт (Технический Университет) 1991 — 1997
Master of Science (MS), Electrical and Electronics Engineering
The Hospital for Sick Children September 2013 - Present
OACCAC (The Ontario Association of Community Care Access Centres) 2010 - September 2013
Toronto Central Community Care Access Centre 2007 - 2010
Thunder Bay Regional Health Sciences Centre December 2004 - April 2007
Thunder Bay Regional Health Sciences Centre December 1992 - December 2004
St. Joseph's Hospital, Thunder Bay 1989 - 1992
Henderson and Associates Marketing and Advertising 1987 - 1987
Skills
Healthcare, Healthcare Information..., Healthcare Management, Hospitals, Informatics, Security, EHR, Quality Improvement, Risk Management, Training, Policy, Healthcare Consulting, Health Policy, Process Improvement, Software Documentation
Education
International Association of Privacy Professionals 1981 — 1984
CIPP/C, Privacy
Lakehead University 1981 — 1984
Bachelor, Business Administration, Business, Marketing
York University - Osgoode Hall Law School
Clinical Risk & Claims Management, Risk Management
Roche Pharmaceuticals May 2012 - Present
Ministry of Community and Social Services 2011 - February 2012
OACCAC, Ministry of Health, Government March 2009 - July 2010
OACCAC (The Ontario Association of Community Care Access Centres) March 2009 - June 2010
CMH&A February 2008 - February 2009
Toronto School Board August 2006 - September 2007
Royal LePage December 2005 - July 2006
Khair Agency, Automotive Insurance January 2003 - June 2005
Eli Lilly Canada Inc April 2001 - October 2002
Samuel Son Co., Steel Manufacture September 1999 - April 2001
Skills
Software Documentation, Training, CRM, Strategy, Leadership, Management, Analysis, Project Planning, Employee Training, SDLC, Outsourcing, Training Delivery, PMO, Strategic Planning
Education
Ryerson University 1993 — 1998
BA, MIS
Ryerson Polytechnic University
BA, Management Information and Technology Systems
Scripps Health May 2013 - Present
Scripps Health November 2012 - May 2013
OACCAC (The Ontario Association of Community Care Access Centres) September 2011 - November 2012
WaveAge Networks June 2010 - November 2012
OACCAC (The Ontario Association of Community Care Access Centres) June 2010 - September 2011
OACCAC (The Ontario Association of Community Care Access Centres) June 2008 - June 2010
Microsoft (Volt/VMC) February 2006 - January 2008
Skills
Network Security, Juniper, Security, Firewalls, VPN, Checkpoint, Linux, VMware, Virtualization, SAN, Microsoft Technologies, Wireless, IT Service Management, ITIL, Active Directory, Technical Support, Networking, Troubleshooting, Windows Server, DHCP, Microsoft Exchange, Switches, Network Administration, Cisco Technologies, FreeBSD, M2M, pfSense, F5 BigIP, html, PHP, CSS, JavaScript, DNS, Integration, IIS
Education
Seneca College of Applied Arts and Technology 2003 — 2005
Computer Networking and Technical Support, Information Technology
OACCAC (The Ontario Association of Community Care Access Centres) January 2014 - Present
Toronto General Hospital May 2012 - Present
University of Waterloo - Health Information Systems and Technology Lab (WHISTL) September 2013 - January 2014
uOttawa September 2010 - April 2011
University of Ottawa September 2010 - April 2011
uOttawa October 2009 - April 2011
Skills
Epidemiology, Public Health, Biostatistics, Literature Reviews, Stata, Clinical Research, Statistical Analysis..., Epidemiological Research, Critical Appraisal, Clinical Trials, Quantitative Research, Research Design, Statistical Data..., Clinical Data Management, Categorical Data..., SAS, Survey Research, Survey Design, Microsoft SQL Server
Education
University of Toronto 2011 — 2013
MPH, Epidemiology with Global Health Focus
York University 2011 — 2011
Introduction to SAS for Windows, Institute for Social Research
University of Ottawa / Université d'Ottawa 2007 — 2011
BHSc, Honours Health Sciences
City of Toronto October 2012 - Present
OACCAC (The Ontario Association of Community Care Access Centres) October 2010 - October 2012
Ministry of Health and Long-Term Care, Performance Monitoring Unit May 2010 - October 2010
Air Canada - Continous Improvement September 2009 - May 2010
ARASCO December 2006 - December 2008
A'amal Holding April 2005 - November 2006
A'amal Holding November 2002 - April 2005
Americana Group September 1999 - November 2002
Americana Group January 1998 - September 1999
Americana Group August 1996 - January 1998
Skills
Business Process..., Business Process, Change Management, Cross-functional Team..., PMP, Six Sigma, Strategy, Business Intelligence, Program Management, Quality Management, Business Analysis, Process Improvement, Business Strategy, Performance Management, Project Planning, Management Consulting, Balanced Scorecard, Value Stream Mapping, Operational Excellence, Project Portfolio..., Business Process Design, Lean Manufacturing, Performance Measurement, Performance Improvement, Business Transformation, Process Engineering, PMO, Kaizen, Continuous Improvement, MS Project, Data Warehousing, Root Cause Analysis, Business Case, Benchmarking, PMI, Corporate Management, Business Management, Black Belt, Performance Metrics, Project Implementation, Re-engineering, Dashboards, KPI, Process Mapping, Organizational Change, Lean Sigma, Analytics, Strategy Managment, Strategic Planning, ERP
Education
University of Toronto - Rotman School of Management 2011 — 2012
Executive Certificate, Business Edge
York University - Schulich School of Business 2009 — 2010
Certificate, Master’s Certificate in Lean Six Sigma Black Belt
University of Toronto 2009 — 2009
Certificate, Project Management Program
Maastricht School of Management 2004 — 2007
MBA, Strategy Management
Minufiya University 1991 — 1996
BSc., Computer Engineering and Science
EVault June 2014 - Present
OACCAC (The Ontario Association of Community Care Access Centres) January 2012 - May 2014
Blueprint Software Systems August 2011 - January 2012
AMD April 2011 - August 2011
PlateSpin (Novell) January 2008 - April 2011
Sonic Solutions (MGISoftware/Roxio) March 2002 - November 2007
II3 INC August 2001 - February 2002
SOFTSYS INC February 2001 - August 2001
NIVIS LLC March 2000 - January 2001
IXEC EXECUTIVE INFORMATION SYSTEMS SRL February 1999 - March 2000
Skills
Scrum, XML, SOA, Agile Methodologies, Web Services, Software Development, ASP.NET, C#, C++, OOP, SQL, Silverlight, WCF, Visual Studio, WPF, Software Engineering, Microsoft SQL Server, TFS, .NET, JavaScript, MFC, Java, Enterprise Architecture, jQuery, Multithreading, ATL, STL, jQuery UI, ASP.NET MVC, OOAD, Ruby, WSDL, XSD, LINQ, Management, Client/server, Multimedia, MVVM, WCF Services, AJAX, AngularJS
Education
Universitatea Tehnică din Cluj-Napoca 1992 — 1997
Bachelor Degree (5 years study), Computer Science
eHealth Ontario April 2008 - Present
eHealth Ontario April 2008 - December 2014
OACCAC (The Ontario Association of Community Care Access Centres) August 2006 - April 2008
Skills
Microsoft Office, Healthcare, Microsoft SQL Server, Microsoft Dynamics, Integration, SharePoint, Software Documentation, Software, Test Planning, Test Cases, Quality Assurance, Analysis, Test Strategy, Windows Server, Business Analysis, Windows 7, ClearQuest, SoapUI, Visual Studio, Point Click Care ( PCC..., IBM Rational Tools, HL7, ITIL, Testing, SDLC
Education
Seneca College of Applied Arts and Technology 2000 — 2002
Computer Programming and Analysis
Global Knowledge 2013 — 2013
ITIL foundations (Information technology infrastructure Library)
CSTE 2012 — 2012
Certified Software Tester
Ryerson University 2010 — 2010
SQL Server
Seneca College of Applied Arts and Technology 2002 — 2004
Accounting and Finance
OACCAC (The Ontario Association of Community Care Access Centres) April 2012 - Present
Legislative Assembly of Ontario October 2008 - May 2012
GTAA and SITA June 2004 - December 2004
CIBC January 2001 - December 2003
Hudson's Bay Company October 1999 - February 2000
DMR Consulting 1992 - 1997
Skills
Business Analysis, Technical Writing, Training & Development, SDLC, ITSM, Agile, Project Lead, Application Development, Oracle Applications, IT security, ITIL, IT Service Management, Systems Analysis, Business Process, Management, Visio, Software Development, Software Documentation, Agile Methodologies, Process Improvement, Project Management, SharePoint
Education
Staffordshire University
MSc., Computer Science
University of Toronto
Foundations of Business Analysis, BABOK
ITIL Foundations
Passed
Staffordshire University
BA (Hons), Geography
The Hospital for Sick Children July 2013 - Present
OACCAC (The Ontario Association of Community Care Access Centres) May 2009 - July 2013
Canadian Institute for Health Information September 2007 - May 2009
Skills
MS Project, SharePoint, PMP, Requirements Analysis, Project Management, Certified Project..., Team Building, Change Management, PMO, Software Project..., Vendor Management, Team Leadership, Program Management, SDLC, Management, Analysis, Business Process, IT Service Management, ITIL, Requirements Gathering, Visio, Process Improvement, Business Analysis, Project Portfolio..., Software Development
Education
University of Ottawa 2006 — 2007
MEng, Engineering Management
OACCAC (The Ontario Association of Community Care Access Centres) December 2011 - Present
Brookfield LePage Johnson Controls June 2011 - December 2011
Newcomp October 2010 - June 2011
OACCAC August 2008 - July 2010
Skills
Microsoft SQL Server, SSIS, Databases, SQL, Data Migration, T-SQL, ETL, Data Warehousing, Business Intelligence, C#, Requirements Analysis, SDLC, Agile Methodologies, Enterprise Architecture, SharePoint, XML, Integration, Visio, Software Development, Javascript, AngularJS, CSS, Twitter Bootstrap, HTML
Education
Acadia University 1991 — 1993
OACCAC (The Ontario Association of Community Care Access Centres) April 2012 - Present
Bank of Montreal October 2010 - April 2012
Bank of Montreal March 2009 - October 2010
Bank of Montreal June 2007 - March 2009
Bank of Montreal June 2005 - May 2007
Skills
SharePoint, Microsoft SQL Server, ASP.NET, .NET, Project Management, Team Leadership, Microsoft Office..., Troubleshooting, Windows Server, IIS, Software Development, Active Directory, Software Project..., Requirements Analysis
Education
Seneca College of Applied Arts and Technology 2003 — 2005
Diploma, Computer Networking
Hewitt Equipment Ltd December 2014 - Present
Hewitt Equipment Ltd July 2010 - November 2014
OACCAC (The Ontario Association of Community Care Access Centres) June 2010 - June 2012
Central East Community Care Access Centre June 2000 - September 2010
Hewitt Equipment Ltd October 2008 - July 2010
Skills
Team Building, Operations Management, Strategic Planning, Process Improvement, Contract Negotiation, Customer Service, Negotiation, New Business Development, Leadership, Team Leadership, Continuous Improvement, Organizational..., Six Sigma, Performance Management, Change Management, Strategy, Cross-functional Team..., Coaching, Program Management, Logistics, Training, Supply Chain Management, Management, Project Management
Education
Heriot-Watt University
MSc, Strategic Planning
Heriot-Watt University
MBA Specialism, Public Administration
Heriot-Watt University
MBA Specialism, Human Resource Management
Heriot-Watt University
MBA, Business Administration
OACCAC (The Ontario Association of Community Care Access Centres) September 2007 - Present
Central East Community Care Access Center 1992 - 2007
Skills
Healthcare Information..., Hospitals, Nursing, Home Care, Healthcare Management, Quality Improvement, Change Management, Visio, Process Improvement, Requirements Gathering, Vendor Management, Integration, Business Analysis, Informatics, EMR, Healthcare Consulting, EHR
Education
Charles Sturt University 1997 — 1999
Bachelor of Health Science, Nursing, Graduated with Distinction
SecTor February 2014 - Present
Softchoice April 2013 - Present
Softchoice February 2012 - April 2013
OACCAC (The Ontario Association of Community Care Access Centres) August 2010 - February 2012
CMS Consulting Inc. June 2005 - July 2010
PricewaterhouseCoopers March 2009 - September 2009
Infusion Development July 2003 - June 2005
DependableIT January 2002 - May 2003
tadda.org 1998 - 2002
Silex Inc. September 1999 - March 2001
Skills
Directory Services, Configuration Management, IT architectures, Security, Architecture, Technical Architecture, Project Planning, IT Strategy, Enterprise Architecture, Virtualization, Cloud Computing, SharePoint, ITIL, Active Directory, Disaster Recovery, IT Operations, IT Management, CISSP, Microsoft Technologies, Information Technology, Integration, Information Security, IT Service Management, Software Documentation, VPN, Hyper-V, Infrastructure, Microsoft Exchange, Firewalls, Computer Architecture, Windows Server, VMware, Network Security, Servers, Networking, Data Center, Linux, Vulnerability Assessment, System Deployment, SCCM, Solution Architecture, Operating Systems, Enterprise Software, High Availability, Computer Security, Information Security..., WAN, Business Continuity, Network Architecture, Architectures
Education
Architecting The Enterprise 2012 — 2012
TOGAF® 9 for Practitioners (Level 1 & 2)
Universidad de Navarra 1997 — 1998
N/A, Erasmus-integrated Exchange Program
Wilfrid Laurier University 1994 — 1998
Bachelor of Business Administration (Honours), Business Administration
Nelson High School 1989 — 1994
Ontario Secondary School Diploma
OACCAC (The Ontario Association of Community Care Access Centres) January 2014 - Present
OACCAC (The Ontario Association of Community Care Access Centres) June 2012 - May 2014
OACCAC (The Ontario Association of Community Care Access Centres) June 2011 - June 2012
NCI Secured Intelligence January 2008 - June 2011
Jolera January 2004 - December 2007
Skills
Checkpoint, Juniper SSG, RSA SecurID, PaloAlto Networks, Juniper, Security, Firewalls, Network Security, VPN, Network Communications, Vulnerability Assessment, IPS, Virtualization, ITIL, Active Directory, Network Design, Switches, Information Security, Networking, Disaster Recovery, McAfee, Computer Security, Information Security..., Network Engineering, Network Architecture, Encryption, Intrusion Detection, Windows Server, VMware, Data Center, Network Administration, ISO 27001, Routing, Microsoft Exchange, VMware ESX, Antivirus, IPSec, TCP/IP, Security Architecture..., Juniper Technologies
Education
Fleming College 2004 — 2007
Computer Security and Investigations, IT Security
OACCAC (The Ontario Association of Community Care Access Centres) June 2015 - Present
The STEPS Initiative June 2015 - Present
Macdonald Campus Students' Society March 2013 - June 2015
McGill University Health Centre (MUHC) - Royal Victoria Hospital January 2015 - April 2015
Mount Sinai Hospital May 2014 - June 2014
AVRDC - The World Vegetable Center June 2013 - August 2013
McGill University August 2012 - December 2012
Equiterre May 2012 - August 2012
Green Thumbs Growing Kids & Youth Voices Research Group July 2010 - August 2010
Skills
Clinical Nutrition, Social Media Marketing, Strategic Vision, Coaching & Mentoring, Creative Solutions
Education
McGill University - Macdonald Campus 2011 — 2015
Bachelor's Degree, Dietetics, as a Loran Scholar
RBC November 2014 - Present
Fantagraphics Books September 2007 - Present
Royal Bank of Canada July 2014 - November 2014
RBC March 2013 - June 2014
Transamerica Life Canada November 2011 - January 2013
Central CCAC (Community Care Access Centre) September 2007 - July 2011
OACCAC (The Ontario Association of Community Care Access Centres) February 2009 - September 2009
Rogers Communications April 2006 - January 2007
E-Care (2005) May 2005 - April 2006
Skills
Photoshop, Word, Microsoft Office, Excel, Problem Solving, Microsoft Word, Social Media, Microsoft Excel, Marketing Communications, Social Media Marketing, InDesign, Project Management, Public Relations, Books, Coaching, Research, Publishing, Comics, Strategy, Editorial, Storytelling, Editing, Blogging, Creative Writing, Copywriting, Publications, Strategic Communications, Proofreading, Internal Communications, Press Releases, Freelance Writing, Magazines, Content Strategy, Publicity, Online Publishing, Marketing, Web Content, Journalism, Content Development, Newsletters, Content Management, Copy Editing, New Media, News Writing, Short Stories, Online Journalism, Feature Articles, Ghostwriting, Fiction, Newspapers
Education
Ryerson University 2006 — 2006
Marketing, Marketing Certificate
York University 1990 — 1991
Bachelor of Fine Arts, Creative Writing
The University of Western Ontario 1989 — 1990
Bachelor Of Arts, Advanced English
Upper Canada College 1982 — 1989
OACCAC (The Ontario Association of Community Care Access Centres) July 2011 - Present
University Health Network August 2010 - July 2011
Accreon Inc. October 2006 - August 2010
Baxter Healthcare June 2004 - October 2006
St. Michael's Hospital September 1997 - January 2005
Baxter Healthcare April 2000 - June 2004
University of Toronto February 2001 - April 2001
Centennial College March 2000 - May 2000
Skills
Healthcare Information..., Software Documentation, Visio, Healthcare, Hospitals, Process Improvement, Project Management, Team Building, Business Analysis, EHR, Cross-functional Team..., Software Project..., Training, Testing, EMR, SDLC, Quality Assurance, Informatics, Change Management, SharePoint
Education
Centennial College
Pharmaceutical Industry
York University
OACCAC (The Ontario Association of Community Care Access Centres) August 2014 - Present
JPB Consulting April 2009 - Present
Parkinson Society Canada November 2011 - Present
Evergreen, "The Brickworks" June 2011 - Present
Board of Directors of Drugless Therapy - Naturopathy April 2013 - August 2014
Ministry of Research and Innovation February 2013 - August 2014
Water Technology Acceleration Project (WaterTAP) January 2012 - October 2013
Ontario Ministry of Transportation (MTO) June 2012 - December 2012
Ontario Ministry of Economic Development and Innovation (MEDI) October 2011 - December 2011
LoyaltyOne April 2009 - December 2010
Skills
Strategic Communications, Government, Stakeholder Engagement, Strategic Planning, Public Policy, Policy, Governance, Non-profits, Stakeholder Management, Workshop Facilitation, Strategy, Public Speaking, Coaching, Project Management, Organizational..., Leadership Development, Program Management, Project Planning, Risk Management, Business Process..., Community Outreach, Team Building, Management Consulting, Public Relations, Leadership, Sustainability, Nonprofits, Management, Human Resources, Business Strategy
Education
King's University College
BA, History and English
OACCAC (The Ontario Association of Community Care Access Centres) May 2011 - Present
L&T Infotech January 2011 - May 2011
Citi Financial June 2008 - December 2010
International Financial Data Services July 2000 - September 2007
Skills
People Management, Technical Management, Business Analysis, Business Management, Retail Management, Hiring/firing, Staff Training, ITIL Continual Service..., ITIL V3, ITIL, Continuous Improvement, Service Desk, Technology Management, Store Management, Management, Enterprise Software, Project Management, Technical Support, IT Management, Vendor Management, SDLC, Incident Management, Team Leadership, Troubleshooting, Customer Service, IT Service Management, Software Documentation, Disaster Recovery, Leadership, IT Strategy, Change Management, Process Improvement, Requirements Gathering
Education
Pink Elephant 2013 — 2013
Continuous Service Improvement
Pink Elephant 2009 — 2009
Foundations degree, Incident Management
Ryerson University
Waterloo Wellington CCAC August 2014 - Present
OACCAC (The Ontario Association of Community Care Access Centres) July 2012 - August 2014
Providence Healthcare February 2002 - November 2009
Cardiac Care Network of Ontario January 1999 - February 2002
Joint Policy and Planning Committee March 1997 - January 1999
Hamilton Health Sciences January 1996 - January 1997
Skills
Healthcare, Healthcare Management, Hospitals, Healthcare Information..., Business Intelligence, Quality Improvement, Lean Transformation, Decision Support, Patient Safety, Accreditation, Clinical Informatics, Strategic Planning, Process Improvement, EHR, Strategy, Informatics, Leadership, Performance Improvement, Change Management
Education
McMaster University 1995 — 1998
MBA, Health Services Management
McGill University 1990 — 1993
B.A., Philosophy
Marianopolis College 1982 — 1984
Diploma of Secondary Studies, Health Sciences, CEGEP
Lower Canada College 1973 — 1982
High School
OACCAC (The Ontario Association of Community Care Access Centres) November 2012 - Present
Rogers Communications January 2012 - December 2012
Rogers Media September 2010 - January 2012
Medworxx July 2007 - September 2010
Best Buy Canada November 2005 - July 2007
Skills
Microsoft SQL Server, IIS, Active Directory, ITIL, SDLC, SQL, Vendor Management, IT Service Management, Process Improvement, Integration, Databases, Project Management, IT Management, Change Management
Education
Durham College 2002 — 2005
Computer Systems Technology
Rexdale Community Health Centre 2015 - Present
OACCAC (The Ontario Association of Community Care Access Centres) October 2014 - February 2015
PolicyMedical Inc. October 2013 - October 2014
York West Active Living Centre September 2013 - April 2014
SYNLawn Toronto October 2012 - July 2013
Pivotal Health Group (www.pivotalhealthgroup.ca) May 2007 - February 2013
Ryan Graphics January 1989 - June 2008
Skills
Non-profits, Strategic Planning, Public Speaking, Fundraising, Project Management, Event Planning, Community Outreach, Project Planning, Negotiation, Contract Negotiation, Sales, Marketing Strategy, Program Development, Social Networking, New Business Development, Leadership, Nonprofits, Sales Management, Program Management, Policy, Proposal Writing, Community Development, Team Building, Marketing Communications, Training, Management, Marketing, Advertising, Cross-functional Team...
Education
Seneca College of Applied Arts and Technology
George Brown College
York University
George Brown College 1987 — 1989
Graphic Design Diploma
Lawrence Park Collegiate Institute 1983 — 1987
University of Toronto, Undergraduate Medical Education June 2015 - Present
OACCAC (The Ontario Association of Community Care Access Centres) January 2012 - June 2015
OACCAC (The Ontario Association of Community Care Access Centres) January 2012 - January 2014
Holland Bloorview September 2011 - February 2012
Holland Bloorview Kids Rehabilitation Hospital November 2007 - September 2011
UNICEF Canada 2007 - 2007
Skills
Strategic Communications, Media Relations, Internal Communications, Corporate Communications, Public Relations, Press Releases, Crisis Communications, Content Management, Newsletters, Communications Planning, Speech Writing, Fundraising, Editing, Community Development, Marketing Communications, Publicity, Public Affairs, Copywriting, Event Management, Event Planning, Copy Editing, Social Media, Internal & External..., Creative Writing, Community Outreach, Web Content
Education
Humber College 2007 — 2008
Post Graduate Certificate, Public Relations
University of Toronto - Victoria University 2001 — 2005
Honours Bachelor of Arts, Political Science and Sociology
OACCAC (The Ontario Association of Community Care Access Centres) January 2015 - Present
OACCAC (The Ontario Association of Community Care Access Centres) August 2011 - December 2014
HRWARE December 2010 - August 2011
Comfenalco Quindío January 2007 - February 2010
Comfenalco Quindío October 2003 - December 2006
Skills
Microsoft SQL Server, Databases, T-SQL, SSIS, Database Design, SDLC, XML, SQL, Visual Studio, ASP.NET, TFS, Data Analysis, Performance Tuning, SSRS, Software Development, C#, jQuery, JavaScript, HTML5, AngularJS, Bootstrap, CSS
Education
Universidad del Quindío 1998 — 2003
System and Computer Engineer, Software development
JobStart ELT for IT professionals
Central Community Care Access Centre February 2011 - Present
1st Choice Auctions and Appraisals August 2012 - Present
Nerium International December 2014 - Present
Central Community Care Access Centre February 2007 - February 2011
OACCAC (The Ontario Association of Community Care Access Centres) February 2000 - February 2007
Skills
Auction clerking, Auctioneer, Microsoft Office, Crystal Reports, Auction Management, Team Leadership, Business Analysis, Business Process Mapping, Creative Solutions, personal property..., Process Improvement, Mentoring, Training, Healthcare Information..., Strategic Planning, Project Management, Privacy Law, Healthcare, Governance, Program Management, Quality Improvement, Change Management, Management, Leadership, Team Building, Healthcare Management, Cross-functional Team..., Health Information..., Data Privacy, Public Speaking, Data Security, Business Case, Privacy Regulations, Vendor Management, Policy, Business Process..., Coaching, Quality Assurance, Business Intelligence, Budgets, Informatics, Hospitals, Data Analysis, Healthcare Consulting, Healthcare Industry
Education
Herriot-Watt Edinburgh Business School 2012 — 2014
Master of Business Administration (MBA), Business Administration
Canadian Auction College 2012 — 2012
Auctioneer Certificate, Auctioneering
York University - Schulich School of Business 2010 — 2010
Masters Certficiate, Healthcare Management
Georgian College 1983 — 1986
3 yr Diploma, Business Administration
Exelerate Capital (Toronto) August 2012 - Present
Glassbox Ventures, Inc. March 2013 - Present
Alberta Investment Management Corporation (AIMCo) May 2014 - April 2015
OACCAC (The Ontario Association of Community Care Access Centres) March 2011 - July 2012
OACCAC April 2008 - March 2011
xwave, a Bell Aliant Company September 2006 - March 2008
HCA October 2001 - July 2006
Cap Gemini Ernst & Young May 1999 - October 2001
Capgemini 2000 - 2001
Skills
Strategic Planning, PMO, Business Development, Project Planning, Management Consulting, Business Analysis, Program Management, Change Management, Project Management, IT Strategy, PMP, Cross-functional Team..., Business Strategy, Governance, Business Process..., Vendor Management, Healthcare, SDLC, Requirements Analysis, CRM, Integration, Leadership, Risk Management, Mergers & Acquisitions, Management, Enterprise Software, Entrepreneurship, Strategy, Consulting, Executive Management, Software Project...
Education
Cornell University - S.C. Johnson Graduate School of Management 2010 — 2012
MBA, MBA
Queen's University 2010 — 2012
MBA, MBA
Indiana University Bloomington 1996 — 1999
B.Sc. Business, Computer Information Systems, Operations Management, Business Process Management
OACCAC (The Ontario Association of Community Care Access Centres) September 2011 - Present
Oniotech 2002 - Present
MSCanada May 2010 - August 2011
HRPersonality January 2008 - May 2010
Bell Canada June 2004 - April 2007
Bell Mobility April 2003 - June 2004
Solect August 2000 - March 2003
Amdocs, Inc August 1999 - March 2003
Education
Chernivci National 'Juriy Fedkovyc' University 1988 — 1992
HInext Project Manager, IntegrationsDapasoft Inc.April 2014 - October 2014
OACCAC (The Ontario Association of Community Care Access Centres) January 2011 - April 2014
Hospital for Sick Kids November 2009 - January 2011
Baxter Corp. February 2001 - June 2009
Sprint Canada, Toronto September 1999 - February 2001
ManuLife Financial, Toronto February 1998 - August 1999
Skills
PMP, Project Management, SDLC, PMO, Vendor Management, MS Project, Project Portfolio..., Business Analysis, Visio, Requirements Analysis, Certified Project..., IT Strategy, Software Project..., Quality Assurance, Program Management, SharePoint, ITIL, Change Management, Process Improvement, Cross-functional Team..., Business Process, Integration, Testing, Management, Requirements Gathering, Business Process..., Enterprise Software, Troubleshooting, Leadership, IT Management, IT Service Management, Analysis, Windows Server, Software Documentation, SQL, Information Technology, Business Intelligence, Software Development, Team Building, Resource Management
Education
mScholar 2006 — 2006
Diploma, Project Management
LAN TRAINING CENTRE, Toronto 1996 — 1997
Diploma, MCSE Cetrification
National University of Science and Technology "MISIS" (Moscow Institute of Steel and Alloys) 1975 — 1980
master, electronic engineering
OACCAC (The Ontario Association of Community Care Access Centres) July 2015 - Present
eHealth Ontario December 2014 - July 2015
VHA Home HealthCare September 2011 - June 2015
eHealth Ontario May 2013 - November 2014
Mainstay Housing November 2012 - September 2014
President's Choice Financial 2007 - 2011
Loblaw Companies Limited 2004 - 2007
President's Choice Financial 2000 - 2004
Skills
Financial Analysis, Risk Management, Credit Cards, Banking, Process Improvement, Managerial Finance, Finance, Relationship Management, Financial Modeling, Internal Audit, Strategic Financial..., Leadership, Business Analysis, Analysis, Strategy, Financial Reporting, Analytics
Education
Institute of Corporate Directors & Rotman School of Management, University of Toronto
ICD.D
The Institute of Chartered Accountants in England and Wales
International Financial Reporting Standards Certificate
Canadian Institute of Chartered Accountants
Chartered Accountant
University of Guelph 1982 — 1986
BSc, Chemistry
OACCAC (The Ontario Association of Community Care Access Centres) May 2006 - Present
Central Community Care Access Centre May 2006 - April 2008
Etobicoke-York CCAC - Shared IT Services for Five CCACs September 2005 - June 2006
Toronto Community Care Access Centre May 2002 - January 2005
Toronto Community Care Access Centre September 1997 - April 2002
Home Care Program For Metropolitan Toronto April 1995 - August 1997
Harambee Centres Canada August 1993 - March 1995
Harambee Centres Canada August 1991 - May 1993
Skills
Visio, MS Project, XML, BizTalk, Microsoft SQL Server, ITIL, Software Development, Troubleshooting, Leadership, Project Planning, PMO, Management, Process Improvement, PMP, Project Management
Education
Ahead Technology 2007 — 2007
ITIL, Foundation Certification in IT Service Management
Project Management Professional Designation - Project Management Institute (PMI) 2006 — 2007
Certificate, Project Management Professional (PMP)
Central Michigan University 2002 — 2006
MA, Education
Microsoft Certified Professional 2000 — 2000
MCSE
Ryerson University 1988 — 1991
B.A.A., Administration & Information Management
OACCAC (The Ontario Association of Community Care Access Centres) July 2015 - Present
OACCAC (The Ontario Association of Community Care Access Centres) January 2015 - Present
HCR Permanent Search March 2012 - December 2013
Brunel Canada July 2006 - February 2012
Skills
Contract Recruitment, Technical Recruiting, Recruiting, Permanent Placement, Account Management, Sourcing, Applicant Tracking..., Human Resources, Screening, Business Development, Temporary Staffing, Internet Recruiting, Cold Calling, Screening Resumes, Engineering, Networking, Hiring, Interviews, Coaching, Benefits Negotiation, Staffing Services, Employer Branding, Training, Management, Temporary Placement, Leadership, Job Descriptions, International..., Employee Relations, Vendor Management, RPO, Contract Negotiation, New Business Development, Talent Management, Workforce Planning, Employee Engagement, IT Recruitment, Personnel Management, Resume Writing, Time Management, CRM, HRIS, HR Consulting, Onboarding, College Recruiting, Employee Training, Performance Management, Consulting, Building Relationships, Sales
Education
Ryerson University 2013 — 2016
Bachelor of Commerce (B.Comm.), Human Resources
Seneca College of Applied Arts and Technology 2002 — 2006
Diploma, Business Administration - Human Resources
Ontario Ministry of Health and Long-Term Care 2015 - Present
OACCAC (The Ontario Association of Community Care Access Centres) 2007 - 2014
Trillium Health Centre 2002 - 2007
Royal Devon and Exeter NHS Trust 2001 - 2002
Halton Healthcare Services 1998 - 2001
Yok Community Care Access Centre 1998 - 1998
West Park Healthcare Centre 1997 - 1998
Mount Sinai Hospital, Toronto 1991 - 1997
Skills
Leadership, Strategy, Relationship Management, Stakeholder Engagement, Healthcare Management, Policy, Analysis, Healthcare, Associations, CCACs, Hospitals, Strategic Planning, Patient Experience, Facilitation, Team Building, Management, Change Management, Program Management, Performance Management, Patient Safety, Project Management, Quality Management, Risk Management, Quality Improvement, Process Improvement, Quality Reporting, Healthcare Information..., Informatics
Education
University of Toronto
MHsc, Health Administration
University of Guelph
BSc, Microbiology
University of Toronto - Rotman School of Management
Advanced Health Leadership Program
Ontario Hospital Association
Risk Management Diploma
Bayer Institute of Healthcare Communication
Disclosure of Unanticipated Outcomes and Medical Errors
City of Brampton August 2013 - Present
Brampton English Services Team (B.E.S.T) October 2012 - Present
Aon Hewitt 2011 - 2012
OACCAC (The Ontario Association of Community Care Access Centres) 2010 - 2011
Town of Markham 2009 - 2011
George Brown College Continuing Education 2009 - 2011
SAP-Triversity 2005 - 2010
Triversity Inc. 2005 - 2009
Farelogix Inc. August 2002 - April 2005
Financial Fusion 2001 - 2002
Skills
Technical Writing, Training & Development, Instructional Design, Instructor-led Training, Online Training, Technical Documentation, Instruction Manuals, Business Analysis, Requirements Gathering, Project Planning, Project Coordination, Task Analysis, Functional..., Requirements..., End User Training, Use Case Analysis, Employee Training, Blogging
Education
George Brown College
Herzing Institute
Data Processing and Computer Programming
Humber College
Certificate - Teacher/Trainer of Adults
Language Link International
TESOL Certificate
Project Management College
Certificate - Leadership in a Project Environment
University of Guyana
BSc - accredited by the University of Toronto, Mathematics and Physics
OACCAC (The Ontario Association of Community Care Access Centres) October 2014 - Present
OACCAC (The Ontario Association of Community Care Access Centres) November 2010 - September 2014
CCIM April 2009 - November 2010
Hewlett-Packard September 2005 - December 2008
Hewlett-Packard 2001 - 2005
OAO Technology Solutions 1999 - 2001
Skills
Documentation, Analysis, Service Desk, Customer Service, Software Documentation, Vendor Management, Requirements Gathering, HP, SQL, Enterprise Software, Time Management, SharePoint, SDLC, Sla, HTML, Networking, Access, Business Process, Leadership, IT Outsourcing, Process Improvement, Troubleshooting, Customer Satisfaction, Quality Assurance, Blackberry, ITIL, Integration, IT Management, Technical Support, Business Analysis, Training, Project Management, Security, Healthcare Information..., Active Directory, System Administration, Management, Healthcare, Windows, Microsoft Office, Visio, Cloud Computing, Firewalls, Change Management
Education
Humber College 2013 — 2015
Technical Writing Certificate, Professional, Technical, Business, and Scientific Writing
Canadian Management Centre 2013 — 2013
Change Management at Every Level
Global Knowledge 2012 — 2012
ITIL Foundation Certificate in IT Service Management, Information Technology
Loyalist College 2003 — 2003
Foundation Certificate in IT Service Management, Technology
Academy of Learning 2001 — 2001
Microsoft Word Expert and Microsoft Excel Specialist, Technology
Canadian College of Business and Computers 1999 — 1999
Diploma in Applied Information Technology, Information Technology
The Canadian Payroll Association 2015 — 2015
Payroll Compliance Legislation
Carillion Canada Inc. July 2013 - Present
Carillion Canada Inc. September 2012 - July 2013
Mississauga Halton Community Care Access Centre 2008 - 2012
OACCAC (The Ontario Association of Community Care Access Centres) 2006 - 2008
NRI Industries 2005 - 2006
CRIsoft 2002 - 2004
Freshtex 1997 - 1998
Skills
Change Management, HRIS, ERP, Deferred Compensation, Employee Benefits, Human Resources, Payroll, Employee Relations, HR Policies, Process Improvement, Recruiting
Education
Canadian Payroll Association
Certified Payroll Compliance Practitioner
Universitatea de Vest din Timișoara 1991 — 1997
Bachelor of Science (BS), Economics
OACCAC (The Ontario Association of Community Care Access Centres) March 2014 - Present
OACCAC (The Ontario Association of Community Care Access Centres) June 2013 - March 2014
OACCAC (The Ontario Association of Community Care Access Centres) February 2011 - June 2013
OACCAC (The Ontario Association of Community Care Access Centres) September 2009 - May 2011
OACCAC (The Ontario Association of Community Care Access Centres) December 2008 - September 2009
IBM Global Services April 2006 - December 2008
Skills
SDLC, Windows Server, IIS, Software Documentation, Healthcare Information..., Visio, Active Directory, Healthcare, ITIL, Microsoft SQL Server, Requirements Gathering, IT Service Management, SQL, HL7, Integration, Disaster Recovery, SharePoint, IT Management, Change Management, Enterprise Architecture, Requirements Analysis, Microsoft Exchange, Databases, Firewalls, IT Strategy, Data Center, Virtualization, VPN, IT Operations, Troubleshooting, VMware
Education
Andrews University 2002 — 2005
BSc
Indigo July 2014 - Present
OACCAC (The Ontario Association of Community Care Access Centres) December 2011 - May 2014
Marketwire April 2011 - December 2011
The Shopping Channel March 2010 - March 2011
Axiom Real-Time Metrics February 2009 - March 2010
ITR Workforce Management April 2007 - December 2008
Gryphtech Inc December 2005 - April 2007
eFactory Internet Solutions Inc June 2004 - December 2005
Krasnoyarsk State Technical University January 1990 - January 1991
Skills
Web Services, .NET, ASP.NET, WCF, Agile Methodologies, Microsoft SQL Server, LINQ, TFS, AJAX, C#, SQL, jQuery, CSS, SSIS, Entity Framework, T-SQL, XML, JavaScript, SDLC, IIS, Visual Studio, E-commerce, XSLT, ASP.NET MVC, MVC, Agile, SOA, HTML, Web Development, Performance Tuning, Multithreaded..., Enterprise Architecture, Data Migration, Data Modeling, Application Performance..., AngularJS, WIndows Workflow..., Endeca, Unit Testing
Education
International Management Institute LINK (The United 2000 — 2001
Management
Budapest University of Technology and Economics 1987 — 1991
Bachelor Degree, Engineering
Krasnoyarsk State Technical University (KSTU) 1984 — 1990
Bachelor, Robotics & Technical Cybernetics
OACCAC (The Ontario Association of Community Care Access Centres) August 2013 - Present
OACCAC (The Ontario Association of Community Care Access Centres) 2010 - August 2013
St. Joseph's Health Centre, Toronto 2008 - 2010
North Mersey Health Informatics Service 2005 - 2008
Lancashire Teaching Hospitals NHS Foundation Trust 2002 - 2005
Royal National Hospital for Rheumatic Diseases 1999 - 2002
Skills
Informatics, Project Management, Change Management, Healthcare, Program Management, EHR, Clinical Research, Business Analysis, Requirements Gathering, Cross-functional Team..., PRINCE2, ITIL, Requirements Analysis, Management, Healthcare Information..., Leadership, Process Improvement, Governance, Business Transformation, IT Strategy, Business Process..., Project Portfolio..., SDLC
Education
University of the West of England 2000 — 2003
MScIT, Information Technology
Queen's University
BScOT, Occupational Therapy
OACCAC (The Ontario Association of Community Care Access Centres) August 2014 - Present
Armstrong Fluid Technology February 2010 - August 2014
Konverge May 2006 - January 2010
Skills
.NET, C#, Microsoft SQL Server, ASP.NET, JavaScript, WCF, ASP.NET MVC, HTML, jQuery, Entity Framework, XML, SDLC, Software Development, HTML 5, NHibernate, Web Services API, Web Services, SQL, HTML5, LINQ, Software Project..., Agile Methodologies, AJAX, RESTful WebServices, AngularJS
Education
McGill University 2003 — 2006
Master, Computer Science
OACCAC (The Ontario Association of Community Care Access Centres) April 2014 - Present
Toronto International Film Festival June 2010 - April 2014
City of Toronto June 2002 - June 2010
University Health Network May 2009 - August 2009
Skills
Payroll, Leadership, New Hire Orientations, Policy, Employee Relations, HRIS, Onboarding, Data Entry, Human Resources, Employee Engagement, Recruiting, Interviews, Training, Management, Succession Planning, Event Management, Time Management
Education
George Brown College 2008 — 2009
Human Resource Certificate, Human Resources
University of Toronto 2003 — 2008
B.Sc, Anthropology and Health Studies
OACCAC (The Ontario Association of Community Care Access Centres) January 2012 - Present
NCI Secured Intelligence July 2009 - January 2012
Education
Fleming College 2007 — 2009
Computer Security and Investigations
Fleming College 2006 — 2007
Recreation and Leisure Services
Prairie North Region Health Authority February 2014 - Present
City of Hamilton January 2013 - November 2013
Loblaw Companies Ltd. January 2011 - May 2012
OACCAC (The Ontario Association of Community Care Access Centres) June 2010 - December 2010
YMCA of Peel Region April 2009 - November 2009
DaimlerChrysler May 2001 - August 2007
Victim Services of Peel November 2004 - April 2006
Skills
Research, Teamwork, Analysis, Recruiting, Labor Relations, Employee Relations, Internal Communications, Performance Management, Strategic Planning, Non-profits
Education
Queen's University 2007 — 2008
Masters, Industrial Relations
University of Toronto 2003 — 2007
Bachelor of Arts, Honours, Sociology
SOCAN November 2011 - Present
OACCAC (The Ontario Association of Community Care Access Centres) August 2007 - November 2011
OACCAC (The Ontario Association of Community Care Access Centres) July 2005 - July 2007
Incubed LTD. June 2002 - June 2005
BCE Emergis – eHealth Solutions Group December 1999 - June 2002
Skills
Active Directory, VPN, Disaster Recovery, Cisco Technologies, Windows Server, Firewalls, Servers, Microsoft Exchange, Data Center, Security, Switches, Citrix, Cisco Call Manager, Project Management, IT Management, VMware, ITIL
Education
Circa Information 2012 — 2012
ITIL Foundation (2011), ITIL Foundation (2011)
University of Liverpool 2009 — 2012
Master of Sciences, Information Systems Management, Masters Degree
Allstream Inc. Training Center 2005 — 2005
Checkpoint Certified Security Professional (CCSA), Checkpoint Certified Security Professional (CCSA)
Ryerson University 2005 — 2005
Certified Information Systems Security Professional (CISSP), Certified Information Systems Security Professional (CISSP)
Humber College 1997 — 2000
Microcomputer Management Diploma, Microcomputer Management Diploma
OACCAC (The Ontario Association of Community Care Access Centres) September 2014 - Present
Save the Children Canada January 2013 - 2014
Blue Pebble 2008 - 2013
CST Consultants Inc. 2006 - 2008
Prudential 1989 - 1992
Skills
Financial Reporting, Forecasting, Business Analysis, Process Improvement, Analysis, Hyperion Enterprise, Consolidation, Essbase, Revenue Recognition, Business Planning, Financial Audits, IFRS, Change Management, CO-PA, Sarbanes-Oxley Act, Managerial Finance, Variance Analysis, US GAAP, SOX 404, Internal Controls
Education
McMaster University
MBA
OACCAC (The Ontario Association of Community Care Access Centres) May 2011 - Present
Just Energy February 2008 - April 2011
Just Energy 2008 - 2010
Metex Inc 2006 - 2007
Celestica 2005 - 2006
IBM Canada Ltd. January 2003 - December 2004
Skills
Quality Center, Software Quality..., Test Cases, User Acceptance Testing, Test Planning, Agile Methodologies, Defect Tracking, Manual Testing, Microsoft SQL Server, Quality Assurance, Regression Testing, Requirements Analysis, SDLC, SQL, System Testing, Test Automation, Testing, Visio
Education
Seneca College of Applied Arts and Technology 1999 — 2002
Diploma, Computer Engineering Technology (Co-op) Diploma with Honors
University of Jaffna 1992 — 1995
Bachelor of Science, Mathematics and Statistics
Fanshawe College August 2010 - Present
South West CCAC 2009 - 2010
South West CCAC 2008 - 2009
South West CCAC 2007 - 2008
OACCAC (The Ontario Association of Community Care Access Centres) 2006 - 2007
South West CCAC 2002 - 2006
Skills
Courses, Lecturing, Teaching, Higher Education, Adult Education, Curriculum Development, Curriculum Design, Active Directory, College Teaching, Distance Learning
Education
Fanshawe College 2000 — 2002
OACCAC (The Ontario Association of Community Care Access Centres) December 2008 - Present
IBM Canada Ltd. April 2007 - December 2008
PAJ Canada April 2006 - April 2007
Universidad Mesoamerica January 1995 - November 2005
Skills
SDLC, IIS, Programming, Visio, VPN, Databases, IT Service Management, Windows Server, Microsoft SQL Server, ITIL, Healthcare Information..., Active Directory, SharePoint, Disaster Recovery, Software Documentation
Education
Embry-Riddle Aeronautical University 1988 — 1992
Bachelor of Science, Avionics Engineering Technology
Cancer Care Ontario November 2013 - Present
OACCAC (The Ontario Association of Community Care Access Centres) March 2012 - October 2013
OACCAC (The Ontario Association of Community Care Access Centres) January 2009 - February 2012
Canadian Institute for Health Information May 2008 - August 2008
Education
London School of Hygiene and Tropical Medicine, U. of London 2010 — 2013
Master of Science (MSc), Epidemiology
York University 2008 — 2009
Certificate, Health Informatics
Queen's University 2002 — 2006
Bachelor of Science (BScH), Biology, Economics
Queen's University 2002 — 2005
Bachelor of Arts (B.A.), Health Studies
Delisle Youth Services 2013 - 2015
OACCAC (The Ontario Association of Community Care Access Centres) 2007 - 2013
March of Dimes Canada 1999 - 2007
University Health Network 1995 - 1999
Rogers Communications Inc. 1994 - 1995
Nan Fung Group 1984 - 1990
Skills
Financial Reporting, Financial Analysis, Financial Accounting, Budgets, Forecasting, Risk Management, Business Process..., Internal Controls, Project Management, Staff Management, Coaching, Cross-functional Team..., Problem Solving, Cash Flow, Payroll, Relationship Management, Corporate Tax, ERP Implementations, External Audit, Job Costing, Nonprofits, Compliance, Variance Analysis, Financial Statements, Microsoft Excel, Microsoft Word, PowerPoint, Accpac, Navision, Great Plains Software, Outlook, Visio, Fundraising, Policy, Procedure Development, Strategic Planning
Education
Laurentian University/Université Laurentienne 2011 — 2013
Master of Business Administration
York University 1990 — 1994
Bachelor of Administrative Studies