Experience
Octapharma Plasma, Inc.   August 2013 - Present
John Peter Smith  May 2005 - April 2011

Skills
Helping Clients Succeed

Education
Everest College-Dallas   2013 — 2014
some college, Medical Office Management/Administration, 3.49

n/a

Experience
Progilisys Solutions   January 2015 - Present
MAETRICS  October 2014 - January 2015
MAETRICS  May 2013 - May 2014
Oxford Global Resources  December 2012 - March 2013
Hiwasse Manufacturing Company   August 2009 - November 2011
Octapharma Plasma, Inc.   March 2010 - June 2011
Gyrus ACMI/ENT Division   July 2006 - May 2008
BD  May 2001 - July 2006

Skills
Quality System, Quality Assurance, FDA, Software Documentation, Six Sigma, CAPA, ISO, Lean Manufacturing, Manufacturing, Process Improvement, Sop, Technical Writing, Quality Control, Kaizen, Change Control, 5S, SAP, 21 CFR Part 11, Training, Iso 9000, ISO 13485, Medical Devices, Document Management, FDA GMP, Supply Chain, Minitab, Design Control, Quality Auditing, Regulatory Affairs, DMAIC, Design for Manufacturing, GMP, Validation, SOP

Education
Davis Applied Technology College   1982 — 1984
Machine Tool Technology/Machinist

Salt Lake Community College   1971 — 1972
Psycology

Experience
Friendship Veterinary Hospital   2012 - Present
Octapharma Plasma, Inc.   May 2012 - August 2012
Wade Hampton Veterinary Clinic   January 2010 - June 2011
Waffle House  March 2009 - January 2010
Animal Medical Center  May 2008 - August 2008
Vector Marketing  June 2007 - August 2007

Skills
Microsoft Office, Phone Etiquette, Email Etiquette, Handle Multiple..., Work Independently with..., Knowledge-hungry Learner, Highly Organized &..., Clerical Skills, Message Taking, Office Equipment..., Phlebotomy, Healthcare, Laboratory, Customer Service

Education
Kaplan University   2012 — 2014
Master of Public Health (M.P.H.), Public Health

Tidewater Community College   2011 — 2012

Clemson University   2007 — 2011
Bachelor of Science (B.S.), Biology/Biological Sciences, General

Tri-County Technical College   2009 — 2009

Experience
Freemont die   2013 - 2013
Octapharma Plasma, Inc.   August 2011 - January 2012
IBR Plasma Center   June 2009 - April 2010

Education
Centura College-Newport News   2008 — 2012
Associate's Degree, Applied Sciense

Warwick High School   2008 — 2008
High School

Experience
Medical Center Radiologists  February 2014 - July 2014
Octapharma Plasma, Inc.   June 2013 - October 2013
American University  April 2012 - November 2012
Brookstone  November 2008 - January 2012
American Association of University Women  February 2011 - May 2011

Skills
PCR, qPCR, Primer Design, Immunocytochemistry, RNA isolation, Western Blotting, Gel Electrophoresis, Gel Extraction, Pipetting, Microscopy, Nanodrop, Medical History, EKG, Urinalysis, Hematocrit, Refractometer, cGMP practices, Microsoft Office, Social Networking, Biology

Education
Virginia Commonwealth University   2014 — 2015
Graduate Certificate, Graduate Pre-Medical Health Sciences

American University   2009 — 2013
Bachelor of Science (B.S.), Biology

Experience
Arkansas Department of Health  June 2012 - Present
Arkansas Department of Health  January 2012 - June 2012
Octapharma Plasma, Inc.   August 2011 - December 2011
Talecris Plasma Resources  January 2011 - March 2011

Skills
Hospitals, Healthcare Management, Patient Safety, BLS, EMR, Medical Billing, Medical Records, EHR, Healthcare, Data Entry, Medical Coding, Quality Improvement, ICD-9

Education
Ultimate Medical Academy   2010 — 2012
Associate's degree, Medical Administration

Henderson State University   2000 — 2002
Music Teacher Education/Photojournalism

Mayflower Public Schools   1995 — 2000

Experience
Octapharma Plasma, Inc.   April 2011 - Present
Duval's Disciples Entertainment, Inc.   September 2013 - May 2014
Etching Plus, Inc.   2002 - 2009
Convergys Corp.  2001 - 2002

Skills
Microsoft Office, Music Production, Event Management, Event Planning, Team Building, Quality Assurance, Leadership, Employee Training, Public Relations, Public Speaking, Team Leadership, Customer Service, Graphic Design, Microsoft Excel, Quality Auditing, Social Media, Social Networking, Sop, Strategic Planning, Training, Leadership Development, Time Management

Education
Fortis College   2009 — 2010
Cosmetologist License, Cosmetology/Cosmetologist, General

John McEachern High School   1993 — 1994
H.S. Diploma, General Education

Experience
Octapharma Plasma, Inc.   November 2012 - Present

Skills
Music Production, Audio Engineering

Education
Heritage College

Experience
CSL Plasma  March 2014 - Present
Octapharma Plasma, Inc.   June 2009 - March 2014
Turbochef Technologies   2004 - 2008
Enersyst Development Systems/Chef Consortium   January 1995 - January 2005
Enersyst Development Center   October 1995 - May 2004
Pizza Hut Inc.  February 1982 - February 1995
Pizza Hut, Inc  January 1982 - January 1995
Yum! Brands  1982 - 1995

Skills
Quality Systems, Quality Assurance, Continuous Improvement, Manufacturing, Auditing, Creative Problem Solving, Data Analysis, Test Design, Sensory Evaluation, Design of Experiments, food cost analysis, Project Coordination, Quality System, Food Cost Analysis, Sop, GMP

Education
Michigan State University   1977 — 1981
B.S., Physics, Chemistry, Education

Michigan State University
BS, Physics and Chemistry

Experience
Animal Medical Hospital 24 hour Urgent Care   January 2014 - Present
Harris Teeter  March 2012 - Present
Carolinas Healthcare System  May 2013 - January 2014
Octapharma Plasma, Inc.   April 1999 - March 2013

Skills
CAPA, GMP, Sop, Change Control, FDA, 21 CFR Part 11, Quality System, Validation, Quality Assurance, V&V, GxP, Quality Auditing, GLP, Regulatory Affairs, Pharmaceutical Industry, Computer System..., Quality Management, GCP, Quality Control, ISO 13485, Dance, Contemporary Dance, Dance Education, SOP, Training, Process Improvement, Customer Service, Laboratory

Education
Livingstone College   1990 — 1993
Associate of Arts and Sciences (AAS), Biology, General

Douglas Byrd Senior High
Diploma, Biology, General

Experience
Octapharma Plasma, Inc.   December 2012 - Present
IEH Laboratories & Consulting Group  December 2012 - Present
Midwest Laboratories Inc.  October 2012 - December 2012
San Antonio Federal Credit Union  March 2012 - October 2012
Briar Cliff University  August 2009 - May 2011
Briar Cliff University  August 2007 - May 2009
Sears  October 2007 - January 2008
San Antonio State Hospital  October 2006 - May 2007

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Leadership, Public Speaking, Fundraising, Access, Leadership Development, Non-profits, Project Management, Team Building, Social Media, PowerPoint, Cash Management, Carpentry, Lighting Design, Set Design, Sound Editing, PCR, Microbiology, Training

Education
Briar Cliff University   2007 — 2011
Bachelor of Arts (B.A.), Technical Theatre/Theatre Design and Technology

Briar Cliff University   2007 — 2011
Bachelor of Science (B.S.), Biology, General

The School for Leadership and Public Service at McCollum High School   2003 — 2007
H.S Diploma

Experience
Octapharma Plasma, Inc.   February 2015 - Present
WINGS for kids, Inc.   August 2013 - Present

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Editing

Education
Virginia College in Charleston   2012 — 2014
Associate of Science (AS), Medical/Clinical Assistant

Wando High School   2010 — 2012
diploma

Experience
Octapharma Plasma, Inc.   February 2014 - Present
A M King Construction Co   2010 - 2013
Weeks Builders, LLC   2005 - 2010
BE&K Building Group  2000 - 2005

Skills
LEED AP BD+C, Contract Negotiation, Value Engineering, Construction, LEED Accredited, Negotiation, Budgets, New Business Development, Purchasing, Construction Management, Customer Service, Project Estimation, Strategic Planning, LEED AP, Renovation, Project Planning, Project Management, Pre-construction, Contractors, Contract Management

Education
North Carolina State University   1996 — 2000
Civil Engineering, Construction Engineering & Management

Experience
Wheaton Franciscan Healthcare  April 2014 - Present
Bon Secours Health System  July 2013 - Present
Bon Secours Health System  June 2013 - Present
Bon Secours Health System  April 2012 - June 2013
International BioResources  August 2008 - May 2010
Lakeview Medical Center  December 1998 - August 2008
Octapharma Plasma, Inc.   2006 - 2008

Skills
EMR, Operating Room, General Surgery, Healthcare Management, Nursing, Epic Systems, Hospitals, Healthcare, Inpatient, Patient Safety, HIPAA, Healthcare Information..., Cerner, Acute Care, BLS, Medical Terminology, Phlebotomy, ACLS, Cpr Certified, Informatics, JCAHO, Quality Improvement, Critical Care, Physician Relations, EHR, Clinical Research

Education
Walden University   2013 — 2016
Adult and Geriatric Acute Care Nurse Practitioner, Nurse Practitioner

Southern New Hampshire University   2013 — 2015
Master of Science (MS) in Nursing, Healthcare Quality and Patient Safety

Sentara College of Health Sciences   2012 — 2013
Bachelor's degree, Registered Nursing/Registered Nurse

ECPI College of Technology   2010 — 2012
Associate of Science (A.S.), Registered Nursing/Registered Nurse

Averett University   1999 — 2001
Master of Business Administration (M.B.A.), Business Administration and Management, General

Averett University   1986 — 1990
Bachelor's degree, Biology/Biological Sciences, General

Sentara College of Health Sciences   1987 — 1988
Diploma, Clinical/Medical Laboratory Technician

Experience
Alltite, Inc.   September 2014 - Present
Gail A. Jensen, Chtd.   November 2012 - September 2014
Octapharma Plasma, Inc.   August 2011 - November 2012

Skills
Medical Records, Data Entry, Westlaw, Outlook, Telephone Skills, Document Review, Office Management, Notary Public, Legal Documents, Legal Assistance, Wordperfect, Lexis, Microsoft Word, Trials, Medical Malpractice, Transcription, Paralegals, 10 Key, Time Matters, File Management, Medical Transcription, Document Preparation, Records Management, Filing, Calendaring, Legal Research, Pleadings, Electronic Filing, Document Drafting, Legal Writing

Education
Newman University   2011 — 2012
Associate of Arts (A.A.), Paralegal Studies

University of Kansas   2003 — 2005
General education

Experience
Octapharma Plasma, Inc.   January 2015 - Present
Maryland & Virginia Milk Producers   June 2006 - October 2014
Cybersettle   October 1999 - June 2006

Skills
Strategic Planning, Team Building, Budgets, Dairy, Sales Operations, Food, Food Industry, Negotiation, Management, Salesforce.com, Forecasting, P&L Management, Marketing Strategy, Cross-functional Team..., Team Leadership, Event Planning, Travel Arrangements, Sales

Education
Mercy College   1998 — 1998
Certificate, Legal Assistant/Paralegal

University of Utah   1995 — 1997
Liberal Arts and Sciences/Liberal Studies

Salt Lake Community College   1993 — 1995
Associate's Degree, Liberal Arts and Sciences/Liberal Studies

Experience
ADP  September 2015 - Present
United Technologies  June 2014 - August 2014
Octapharma Plasma, Inc.   December 2013 - April 2014
Merck Pharmaceuticals  May 2012 - February 2013
Tutors with Computers, LLC  September 2011 - March 2012
DELL, INC  September 2010 - June 2011
Red Licorice Events   April 2009 - November 2010
ESP Environmental Systems Products   November 2007 - March 2008
MTU AERO ENGINES NORTH AMERICA INC   October 2001 - August 2007

Skills
Human Resources, PeopleSoft, New Hire Orientations, Kronos, Accounts Payable, Training, Interviews, Payroll, Outlook, Accounting, Screening, ADP ReportSmith, ADP Payroll, Microsoft Excel, Budgets, Ultimate Software

Education
Central Connecticut State University
Business Management and General Studies

Saint Joseph College
Certification, Human Resources Management

UNIVERSITY OF FLORENCE
Diploma, Culture and History

Experience
Davis Health System  November 2014 - Present
Mecklenburg Healthcare center   April 2014 - November 2014
Octapharma Plasma, Inc.   September 2013 - March 2014
Brynn Marr Hospital  February 2012 - August 2012
Family Urgent Care  January 2008 - April 2012

Skills
Medical Terminology, Medical Billing, Cpr Certified, Vital Signs, Appointment Scheduling, Patient Advocacy, Nursing Care, Mental Health, Geriatrics, Rehabilitation..., Personal Care, Teen Services, Group Therapy, Patient Safety, Compliance, Communication, Medication..., Catheters, Care Planning, Wound Care, Pediatrics, Tracheostomy, Medical/Surgical

Education
ECPI College of Technology   2013 — 2014
Practical Nursing, Licensed Practical/Vocational Nurse Training

Coastal Carolina Community College   2010 — 2012
Associate of Science (A.S.), Pre-Nursing Studies

Experience
Octapharma Plasma, Inc.   August 2011 - Present
Easter Seals UCP North Carolina & Virginia  August 2007 - January 2011

Skills
Healthcare Management, Nursing, Patient Safety, HIPAA, Healthcare Information..., Home Care, Financial Services

Education
Central Piedmont Community College

Surry Community College

Experience
Octapharma Plasma, Inc.   May 2015 - Present
Summit Graphics   August 2014 - Present
Comfort 'N Spice, LLC   January 2007 - June 2014
Northern Illinois Soccer League   October 2011 - November 2011
Soccer City Enterprises Inc.   June 2009 - August 2011
Lisle Park District  March 2007 - May 2009

Skills
Microsoft Office, Customer Service, Microsoft Excel, Leadership, Microsoft Word, PowerPoint, Marketing

Education
Augustana College   2012 — 2016
Bachelor of Science (B.S.), Minor in Economics, Biology, General, Junior

Experience
Octapharma Plasma, Inc.   August 2015 - Present
Grifols Biomat USA  January 2013 - August 2015
Grifols Biomat USA  October 2010 - January 2013
Octapharma Plasma, Inc.   October 2009 - October 2010
CSL Plasma  January 2005 - September 2009

Skills
Sop, GMP, Pharmaceutical Industry, Quality Assurance, FDA, Change Control, Clinical Trials, Process Improvement, Project Management, Regulatory Affairs, CAPA, Vendor Management, Biotechnology, V&V, Quality System

Education
United States Army   2003 — 2008
Combat Medic, Healthcare Specialist

Miami University   1998 — 2002
BS, Sport Organization/Management

Experience
Traci Lynn Jewelry  January 2014 - Present
Grady Health System  June 2011 - Present
Octapharma Plasma, Inc.   February 2013 - May 2014
National Black MBA Association  January 2008 - December 2012
Marvin Arrington Jr. Law Firm   May 2011 - June 2011
Atlanta Medical Center  February 2009 - November 2010
DeKalb County Government  April 2007 - July 2007
Children's Healthcare of Atlanta  May 2006 - December 2006
Albany Medical Center  November 1996 - May 2006

Skills
Clinical Research, Microsoft Office, Leadership, Process Improvement, Healthcare, HIPAA, Analysis, Data Analysis, Health Law, Customer Service, Nursing, Healthcare Information..., Policy, Auditing, Team Leadership, Public Health, Physician Relations, Control Theory, Healthcare Management, Training, Inpatient, Management, Strategic Planning, CRM, Business Process..., Program Evaluation, Quality Assurance, Healthcare Consulting, EHR, EMR, QuickBooks, Critical Care, Medicare, Budgets, Risk Assessment, Microsoft Excel, Laboratory, Legal Research, Managed Care, Informatics, Employee Benefits, Cerner, Medical Terminology, Medicaid, Contract Negotiation, Meditech, Program Development, Epic Systems, Patient Safety, Accounting

Education
Loyola University Chicago School of Law   2010 — 2013
Master of Jurisprudence, Health Care Law

Kennesaw State University   2007 — 2007
Master's, Public Administration

The Sage Colleges-Sage Graduate School   2003 — 2006
Master's, Business of Administration

Canisius College   1992 — 1996
Bachelor's, Medical Technology

Experience
Interior Concepts and Designs   January 2010 - Present
OCTAPHARMA PLASMA, INC  2006 - November 2009
Octapharma Plasma, Inc.   2005 - 2009
OFM SYSTEMS   2005 - 2006
Life Therapeutics  2004 - 2005
SEROLOGICALS CORPORATION  January 1997 - January 2004
HOFFSTETTER INTERIOR TRIM, INC   January 1993 - January 1997
Baxter Healthcare  January 1992 - January 1993
UNITED STATES ARMY  January 1987 - January 1989

Skills
Project Management, Contract Negotiation, Budgets, Project Planning, Facilities Management, Integration, Change Management, FDA, Leadership, Training, Management, Process Scheduler, Human Resources, Customer Service, Program Management, Forecasting, Vendor Management, Operations Management, Team Building, Cross-functional Team..., Microsoft Office, Strategic Planning, Process Improvement, Quality Assurance, Negotiation, Continuous Improvement, Team Leadership, Performance Management, Contract Management, Employee Relations

Education
Georgia Gwinnett College   2010 — 2012
BA, Business Admin

Georgia Perimeter College
Business

Experience
Octapharma Plasma, Inc.   September 2015 - Present
West Jefferson Medical Center  February 2015 - Present
Sears Holdings Corporation  2014 - Present

Skills
Merchandising, Apparel, Cashiering, Microsoft Excel, Microsoft Office, Microsoft Word, Telephone Skills, Customer Service, Time Management, Leadership Development, Public Speaking, Marketing, Retail, Training, PowerPoint, Team Building, Inventory Management, Strategic Planning, Leadership, Sales

Education
Career Technical College-Monroe   2012 — 2014
Associate of Science (AS), Medical/Clinical Assistant

Experience
LifeSouth Community Blood Centers  January 2014 - Present
Octapharma Plasma, Inc.   January 2009 - December 2013
Liberty Tax/Phipps Tax Service   January 2008 - April 2009
Morris and Raper Realtors   2003 - 2008
Scottdale Child Development and Family Resouce Center   January 2000 - December 2007

Skills
Leadership, Marketing, Training, Management, Recruiting, Team Building, Marketing Strategy, Customer Service, Cross-functional Team..., Public Relations, Event Planning, Strategic Planning, Public Speaking, Contract Negotiation, Strategy, Healthcare, Coaching, Budgets, Microsoft Office, Project Management, Employee Relations, PowerPoint, Outlook, Quality Assurance, Microsoft Excel, cGMP practices, Non-profit Leadership

Education
American InterContinental University
MBA Degree, Marketing Concentration

University of West Georgia
Bachelor of Science Degree

Experience
Portfolio Recovery Associates  November 2012 - Present
Octapharma Plasma, Inc.   August 2012 - November 2012
JCPenney  March 2008 - August 2012

Education
Adult Learning Center   2012 — 2012
Pharmacy Technician/Assistant

AMA University   2004 — 2007
Bachelor of Science (B.S.), Computer Science

Experience
Bosch Magyarország  February 2015 - Present
Self Employed English Teacher and IT contractor with official state business license   August 2014 - February 2015
Botalingua Nyelvi Kozpont   October 2012 - February 2015
International House London  September 2012 - February 2015
Andrássy György Katolikus Közgazdasági Szakközépiskola   September 2012 - August 2013
Guru Construction Company   2008 - 2012
Southland Credit Union  August 1998 - December 2009
US Army  June 1989 - June 1999
Irvine Scientific  November 1995 - January 1997
Octapharma Plasma, Inc.   May 1994 - April 1995

Skills
Management, Leadership, Disaster Recovery, IT Management, IT Operations, Spanish, Public Speaking, ESL, HP3000, Hungarian, Windows, Technical Writing, Serum, TESOL, Translation, Language Teaching, Training, Government Compliance, Serum Fractionation, Sop, Laboratory Experience, WinTel, x86, B2G, TEFL, Teaching English as a..., IT Infrastructure..., IT Risk Management, Hardware Installation, HP Server Hardware, IT Hardware Support, Dell PowerEdge Servers, Environmental Awareness, Environmental Issues, Environmental Education, EFL, Phlebotomy, Medical Assisting, Retail Sales, Recycling, IT Security Best..., Windows 8.1, Legacy Systems, Automotive Repair, Project Management

Education
Pepperdine University, The George L. Graziadio School of Business and Management
Masters, MBA

Cambridge University
CELTA, ESL, TEFL, TESL, TESOL, EFL, ESOL

New Horizons Computer Learning Center of Southern California   2010 — 2011
Trade School, Computer Networks CompTIA & CISCO

US Army Signal School   1991 — 1991
Signal Corps Officer, Military Signal/Geospatial Intelligence

California State University-Fullerton
BA, Communications / Advertising

Universidad Pontificia de Salamanca   1987 — 1987
Certificate, Spanish

Servite
High School, High School

Experience
Octapharma Plasma, Inc.   September 2015 - Present
Dollar Tree Stores  September 2012 - Present
HSBC Card Services  2012 - 2012

Skills
Investments, Leadership, Strategic Planning, Team Building, Microsoft Excel, Negotiation, Training, Team Leadership

Education
ECPI University   2015 — 2016
Associate of Science (A.S.), Medical/Clinical Assistant

Centura College-Virginia Beach   2012 — 2013
Certification/Diploma, Medical Billing and Coding, 3.97

Experience
Octapharma Plasma, Inc.   May 2010 - Present
CSL Plasma  April 2008 - April 2010

Skills
Strategic HR, Production Development, Growth Strategies, Inventory Management, Financial Reporting, Financial Planning, Project Management, Operations Management, Time Management, Team Building, Team Leadership, Public Speaking, Marketing, Hematology, Medicine, GMP, Healthcare Management, CPR Certified, Hospitals, Healthcare, Clinical Research

Education
Creighton University   2008 — 2013
Health/Health Care Administration/Management

Daniel J. Gross Catholic High School   2003 — 2007
High School Diploma

Experience
Target  August 2015 - Present
Sentara Healthcare  June 2013 - April 2015
Octapharma Plasma, Inc.   October 2011 - January 2013
BI-LO  October 2008 - May 2010

Skills
Hospitals, Healthcare, CPR Certified, Microsoft Excel, Pharmacy, Supervisory Skills, Laboratory, Laboratory Safety, Laboratory Equipment, Phlebotomy, Microsoft Office, Microsoft Word, Chemistry, Organic Chemistry, Analytical Chemistry, Calculus, Accounting, Tax Accounting, Cost Accounting, Nursing, Healthcare Information..., Clinical Research, Data Entry, Medicine, EMR, Inpatient, Healthcare Management

Education
Liberty University
Bachelor’s Degree, Multi/Interdisciplinary Studies in Biochemistry and Accounting

Experience
Octapharma Plasma, Inc.   August 2015 - Present
Weston Medsurg   August 2014 - December 2014

Skills
Customer Service, Customer Satisfaction, Call Centers, Telecommunications, Customer Experience, Microsoft Office, Team Building, Outlook

Education
Kaplan University-Davenport Campus   2012 — 2014
associate degree, Medical/Clinical Assistant

Experience
Octapharma Plasma, Inc.   August 2011 - Present

Skills
Quality Assurance, GMP, Internal Audit, Validation, Medical Devices, FDA, Quality System, SOP, Pharmaceutical Industry, Biotechnology, Microsoft Office, PowerPoint, Public Speaking, Teamwork

Education
Western Michigan University   2012 — 2016
Bachelor’s Degree, Interdisciplinary Health Services

Grand Rapids Community College   2008 — 2011
Associate’s Degree

Sturgis High School   2003 — 2007

Experience
Octapharma Plasma, Inc.   2015 - Present
Embassy Suites Charlotte-Concord Golf Resort & Spa  July 2013 - June 2015
PCLS  August 2012 - January 2015
American Red Cross  October 2001 - August 2012

Skills
Quality Assurance, Process Improvement, CAPA, Medical Devices, Pharmaceutical Industry, Software Quality..., Data Analysis, Software Documentation, Training, Customer Service, Biotechnology, FDA, Quality Auditing, Quality Control, Validation, Regulatory Compliance, Public Speaking

Education
Keller Graduate School of Management of DeVry University   2007 — 2010
Master of Business Administration (M.B.A.), Finance

Benedict College   1995 — 2002
Bachelor's Degree, Chemistry

Experience
Octapharma Plasma, Inc.   October 2012 - October 2015
Diagnostic Laboratories & Radiology  March 2010 - October 2012
Sea Rocket Bistro   March 2007 - December 2010
Kindred Hospital San Diego   November 2009 - March 2010
Diagnostic Laboratories & Radiology  January 2006 - January 2007

Skills
Patient Education, Telephone Skills, Medical History, Filing, Quality Patient Care, Human Anatomy, Human Physiology, Vital Signs, Emergency Procedures, Venipuncture, Blood Collection, Centrifuge, Urinalysis, HIPAA, OSHA, Medical Terminology, CPR Certified

Education
Family Health Centers of San Diego (Family Health Services)   2010 — 2010
CPT #48149, Phlebotomy Technician/Phlebotomist, A

ITT Technical Institute-San Diego   2007 — 2008
Associate’s Degree, CAD/CADD Drafting and/or Design Technology/Technician, A

Family Health Centers of San Diego (Family Health Services)   2006 — 2006
Phlebotomy Technician/Phlebotomist

Samuel F.B. Morse High School   2002 — 2006
High School

Experience
BPL Plasma  July 2015 - Present
Raytheon  June 2014 - January 2015
Octapharma Plasma, Inc.   February 2010 - June 2014
Wal-Mart Pharmacy  September 2001 - November 2007

Skills
LMS Exam..., Diagnose/Troubleshoot..., SuccessFactors..., New Hire Orientations, LMS Configuration, SkillSoft Testing, Onboarding, Continuous Improvement, Curricula Assignment..., Software Documentation, Quality Assurance, KPI Reports, CAPA, Employee Relations, Root Cause Analysis, Behavioral Interviewing, Validation, FDA Audits, ServiceNow, iSupport..., Scheduled Offering..., LMS Reports Creation...

Education
Angelo State University   2015 — 2017
Bachelor of Intelligence, Security Studies and Analysis

Experience
Octapharma Plasma, Inc.   November 2014 - Present
Legacy MedStaff (Professional Medical Staffing)   December 2013 - December 2014
Forever 21  August 2013 - December 2013
Sweet Factory  June 2012 - December 2013

Skills
Social Media, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Bookkeeping, Phlebotomy, Communication, Customer Service, Inventory Control, Research, Retail, PCS2 Machine Technician

Education
Cleveland State University   2014 — 2017
Public Relations/Image Management

Bowling Green State University   2012 — 2013
Design and Visual Communications, General

Experience
BPL plasma  August 2013 - Present
Leaders in Regional District Area Territory Multi Site Management in Greater Kansas City Area   January 2013 - August 2013
Octapharma Plasma, Inc.   January 2010 - December 2012
CSL  2001 - 2009
CSL Plasma / Nabi   1999 - 2001

Skills
Training, Recruiting, Management, Forecasting, Leadership, Microsoft Office, Operations Management, Change Management, Quality Assurance, Multi-unit, Multi-Unit Operations, Program Management, Customer Satisfaction, Auditing, Process Improvement, Cross-functional Team..., Increasing Operational..., Cross Functional Team..., Experienced Change Agent, Turnaround Experience, Thrive in..., Building Relationships, Leading..., Remaining calm in a..., Coaching, Excel Dashboards, Team Leadership, FDA, Continuous Improvement, Inventory Management, Vendor Management, Business Strategy, Pharmaceutical Industry, Time Management, Business Process..., Talent Acquisition, Sop, Mergers & Acquisitions, Acquisition Integration, Operational Due..., Operational Excellence, KPI Reports, KPI implementation, Multi-Plant Operations, Healthcare, Project Planning, Leadership Development, Analysis, Organizational..., Teamwork

Education
Alaska Pacific University   1987 — 1989
Master of Arts (M.A.), Business, Management, Marketing, and Related Support Services

Arizona State University   1985 — 1987
Bachelor of Science (B.S.), Business/Managerial Economics

North Idaho College   1984 — 1985
Associate's degree, Business/Commerce, General

Experience
Carolinas Healthcare System  April 2013 - Present
Octapharma Plasma, Inc.   April 1999 - March 2013

Skills
CAPA, Quality System, GMP, Quality Assurance, Sop, FDA, Quality Auditing, Validation, V&V, Change Control, 21 CFR Part 11, Quality Control, Quality Management, GLP, ISO 13485, Regulatory Affairs, Pharmaceutical Industry, Medical Devices, Computer System..., Continuous Improvement

Education
Livingstone College   1990 — 1993
Associate of Science (A.S.), Biology, General

Experience
Octapharma Plasma Inc.  April 2012 - December 2012
Octapharma Plasma, Inc.   December 2011 - December 2012
Valley Presbyterian Hospital  September 2011 - November 2011

Skills
Medical Assisting, Phlebotomy, Vital Signs, Healthcare, Cpr Certified, CPR Certified, Customer Service, Medical Records, Research, Leadership, Teamwork

Education
Morehouse College   2013 — 2016
Pre-Medicine/Pre-Medical Studies

ICDC College   2011 — 2011
Medical Assistant Certificate, Medical/Clinical Assistant

Biola University   2008 — 2010
Pre-Nursing Studies

Experience
Octapharma Plasma, Inc.   July 2015 - Present
Harmony Information Systems, as a consultant for Celera Group LLC   March 2015 - July 2015
Deutsche Bank  September 2012 - March 2015
Bank of America  January 2011 - September 2012
Bank of America  February 2008 - January 2011
Allstate  July 2007 - February 2008
Allstate  July 2005 - June 2007
IBM  October 2002 - June 2005
PwC Consulting  September 1999 - October 2002
Booz Allen & Hamilton  May 1998 - August 1998

Skills
Project Management, Integration, Business Analysis, SharePoint, Process Improvement, Analysis, Business Process, Business Requirements, Databases, IT Management, Leadership, Microsoft SQL Server, Product Management, Requirements Analysis, SDLC, SQL, Software Development, Software Documentation

Education
James Madison University   1995 — 1999
B.S., Integrated Science and Technology

Experience
Octapharma Plasma, Inc.   December 2010 - Present
Old Navy  November 2007 - November 2012
Hugh Burnett D.D.S.   June 2003 - September 2009
Arkansas Arts Center  2005 - 2008
Molex  1990 - 2007
pulaski tech   1990 - 2007
heritage publishing  1990 - 2007
Comp-U-Temp USA   July 1997 - February 2003
Comp USA  1990 - 1999
Cinima 4 pompano   1990 - 1999

Skills
Customer Service, Dentistry, Windows, Medicine, Surgery, Customer Experience, Unix, Linux, Data Entry, Microsoft Word, Microsoft Office, Medical Terminology, PowerPoint, Microsoft Excel, Time Management, Outlook, Healthcare, Process Scheduler, Teamwork

Education
Pulaski Technical College   2000 — 2006
Dental Assisting/Assistant

Coconut Creek High School   1991 — 1995

Florida Atlantic University   1992 — 1994
Computer science, Advanced Computer Sciences

Experience
Octapharma Plasma, Inc.   August 2013 - Present
Drake University  August 2012 - Present
Drake University  August 2011 - May 2013

Skills
PowerPoint, Microsoft Office, Microsoft Word, Public Speaking, Microsoft Excel, Research, Social Media, Teamwork, Event Planning, Time Management, Customer Service, Facebook, Leadership, Social Networking, iMovie, Clinical Research, Data Analysis, Team Leadership, Public Relations

Education
Drake University   2010 — 2014
Bachelor of Science (BS), Health Sciences

Experience
Workforce Solutions, Omaha NE   January 2015 - Present
Walmart  November 2013 - March 2014
Hunter Hallow   May 2013 - July 2013
Carrington Court Nursing home   February 2013 - March 2013
Octapharma Plasma, Inc.   August 2010 - February 2012
Value Place  2012 - 2012

Skills
Training, Communication, Customer Service, Customer Satisfaction, Teamwork, Time Management, Vital Signs, Healthcare, Sales, Public Speaking, Management, Human Resources, Employee Relations, Telephone Skills, Team Building, Leadership, Critical Thinking, Recruiting, Hiring, Medical Terminology, Pharmacy

Education
Kaplan University-Omaha Campus   2014 — 2015
Bachelor of Applied Science (B.A.Sc.), Human Services, General

Clarkson College   2006 — 2012
Certifacation, CNA

Kaplan University-Omaha Campus   2008 — 2009
Associate's degree, Medical/Clinical Assistant

Experience
Octapharma Plasma, Inc.   March 2014 - Present
Belk  February 2013 - March 2014
Perficient  May 2010 - February 2013
ClearTrial  April 2009 - September 2009
Abbott Laboratories  March 2008 - April 2009
Inforte  August 2005 - March 2008
Inveresk Research  February 2001 - August 2005
The Graydon Corporation   October 1998 - October 2000

Skills
Requirements Gathering, Business Analysis, Requirements Analysis, Siebel, Testing, Agile Methodologies, SDLC, Technical Writing, Computer System..., FDA, Healthcare Information..., Training Delivery, Cross-functional Team..., Process Definition

Education
Meredith College   1993 — 1997
BA

Experience
Kedrion S.p.A.   April 2013 - Present
Octapharma Plasma, Inc.   January 2011 - February 2013
Octapharma Plasma, Inc.   June 2010 - January 2011
International BioResources, LLC  March 2007 - June 2010
Life Therapeutics  2004 - 2007
Serologicals  1992 - 2007

Skills
GMP, FDA, Quality Assurance, Sop, Change Control, 21 CFR Part 11, V&V, Validation, Medical Devices, Process Improvement, Technical Writing, Project Management, GxP, Healthcare, Quality System, CAPA, Computer System..., Quality Management, Software Documentation, Troubleshooting, Quality Auditing, Pharmaceutical Industry, Document Management, Regulatory Requirements, Manufacturing

Education
Jacksonville State University   1989 — 1992

Experience
TIAA-CREF  September 2014 - Present
Campus Crest  October 2013 - August 2014
The Siegfried Group  October 2011 - October 2013
Octapharma Plasma, Inc.   May 2010 - October 2011
Dixon Hughes, PLLC  August 2006 - May 2010

Skills
Auditing, US GAAP, GAAP, SEC filings, CPA, Sarbanes-Oxley Act, Financial Accounting, Account Reconciliation, Business Process..., External Audit

Education
University of South Carolina-Columbia   2005 — 2006
MACC, Audit

Clemson University   2001 — 2005
Accounting

South Carolina Governor's School for Science & Mathematics

Experience
Octapharma Plasma, Inc.   December 2009 - Present
Springs Global  1997 - 2009

Education
Winthrop University   1999 — 2000
MBA, Business

Haslam College of Business at the University of Tennessee   1993 — 1997
B.S., Logistics and Transportation

Experience
Lowe's Companies, Inc.   June 2014 - Present
Octapharma Plasma, Inc.   July 2010 - February 2014
Electronic Data Systems / Hewlett-Packard  December 2006 - June 2010
Electronic Data Systems  December 2005 - December 2006
Electronic Data Systems  October 2000 - December 2005
Electronic Data Systems  November 1997 - October 2000

Skills
Data Center, Cisco Technologies, Networking, Disaster Recovery, VoIP, Cisco Routers, VPN, Cisco Nexus, Network Engineering, Vendor Management, Global Management, IT Strategy, BGP, MPLS, Routing, Firewalls, LAN-WAN, Virtualization, Servers, DNS, System Deployment, Active Directory, Windows Server, ITIL, WAN, Technical Support, HP, Routers, System Administration, IT Management, Troubleshooting, Switches, Cisco IOS, IT Operations, Operating Systems, TCP/IP, IP, Telecommunications, Infrastructure, CCNA, DHCP, Wireless Networking

Education
George Mason University   1991 — 1994
Bachelor of Science, Decision Science/MIS

Experience
Octapharma Plasma, Inc.   March 2014 - December 2014
Siemens Healthcare  September 2012 - January 2014
Boston Scienfic   2009 - August 2012
Becton Dickinson  June 2005 - November 2010

Skills
FDA, CAPA, GMP, Medical Devices, GLP, Validation, Microbiology, ISO 13485, Design Control, Biotechnology

Education
Keller Graduate School of Management of DeVry University   2010 — 2012
Master of Business Administration (MBA), Health/Health Care Administration/Management, Cum Laude

University of North Carolina at Chapel Hill   1991 — 1995
Bachelors, Biology

Experience
ProBuild Holdings  July 2013 - Present
Octapharma Plasma, Inc.   December 2009 - July 2013
Nightowl Technical Support   February 2009 - December 2009
Charlotte TechSupport   July 2008 - January 2009
Lutheran Family Services in the Carolinas  January 2008 - June 2008
Transamerica Reinsurance  August 2005 - January 2008
Northrop Grumman Information Systems  June 2000 - August 2005
Intergroup Business Associates   October 1999 - June 2000
International Database Systems   March 1998 - September 1999
Maxima  1997 - 1998

Skills
Microsoft Office, TCP/IP, Servers, Project Management, Customer Service, Troubleshooting, DNS, Technical Support, Microsoft Excel, Process Improvement, Networking, Firewalls, System Administration, Software Documentation, Windows 7, Active Directory, Training, Windows Server, Management, Windows, Microsoft Exchange, SharePoint, Disaster Recovery, Computer Hardware, Help Desk Support, ITIL, Hardware, Network Administration, VMware, SCCM, Windows XP, Blackberry Enterprise..., XP

Education
Gardner-Webb University   2009 — 2015
Master of Divinity (M.Div.), Pastoral Studies/Counseling

Bowie State University   1993 — 1997
BS, Communications

Seneca Valley HS   1984 — 1988

Experience
Octapharma Plasma, Inc.   February 2012 - Present
IKON Office Solutions  June 2008 - February 2012

Skills
Customer Service, Document Imaging, Photocopier, Customer Satisfaction, Document Management

Education
ECPI College of Technology   2010 — 2011
Diploma, Licensed Practical/Vocational Nurse Training

Experience
Octapharma Plasma, Inc.   September 2009 - Present
Bonsal American, Inc.   January 2006 - June 2009
Springs Industries  1979 - 2005

Skills
Engineering, Quality Assurance, Operations Management, Continuous Improvement, Purchasing, Manufacturing, Inventory Management, Cross-functional Team..., Process Improvement, Management, Team Building, Product Development, Supply Chain, Quality System, Six Sigma, Lean Manufacturing, Project Management, Leadership, Quality Management, Strategic Planning, Contract Negotiation, Supply Chain Management, Performance Management, Manufacturing...

Education
Institute of Textile Technology   1977 — 1979
MS, Textiles, Management

North Carolina State University   1971 — 1975
BS, Textile Technology, Management

Experience
Octapharma Plasma, Inc.   January 2010 - Present
CSL Plamsa   January 2001 - September 2009
Nabi  January 1999 - January 2001
Nabi  January 1993 - January 1999
Nabi  January 1991 - January 1993

Education
Alaska Pacific University   1987 — 1989
Masters, Adult Ed & Training

Arizona State University   1985 — 1987
Bachelors of Science

North Idaho College
Associate of Arts

Experience
Octapharma Plasma, Inc.   September 2008 - Present
Arcadia Healthcare Solutions  2005 - 2007

Education
Eastern Michigan University   2006 — 2008
General

Experience
One Point Home Health   April 2015 - Present
It Works Global  April 2015 - August 2015
Americorp Healthcare Group Inc.   February 2015 - March 2015
JourneyEd.com, Inc.   July 2014 - February 2015
Arbonne  November 2013 - April 2014
Octapharma Plasma, Inc.   February 2012 - October 2012

Skills
Customer Service, Retail, Microsoft Office, Merchandising, Microsoft Word, Sales, Social Networking, Retail Sales, Social Media Marketing, Phlebotomy, Nursing, Venipuncture, Vital Signs, Specimen Collection, Medical Terminology, Data Entry, Blood Pressure, Telephone Skills, Cpr Certified, HIPAA, Clerical Skills, Cashiering, First Aid, Outlook, Highly detail oriented, CPR Certified, EKG

Education
Mississippi Delta Community College   2006 — 2010
Associate of Arts and Sciences (A.A.S.), General Studies

Kaplan University

Experience
Octapharma Plasma, Inc.   May 2014 - Present
Babies R Us  January 2008 - Present
Grand Valley State University  August 2009 - May 2011

Skills
Retail, Customer Service, Cashiering, Retail Sales, Store Operations, Microsoft Office, PowerPoint, Microsoft Word, Sales, Data Entry, Planograms, Apparel, Driving Results, Telephone Skills, POS, Employee Training, Visual Merchandising, Loss Prevention, Merchandising, Inventory Management, Microsoft Excel, Inventory Control, Time Management, Cash Register, Outlook, Profit, Social Media, Training, Fashion, Facebook, Teamwork, Public Speaking, Team Building, Research

Education
Grand Valley State University   2008 — 2012
Bachelor of Arts (B.A.), Behavioral Science, concentration: Sociology

Kalamazoo Valley Community College

Experience
Octapharma Plasma, Inc.   May 2014 - February 2015
CaroMont Health  June 2013 - May 2014
Mekki Modular Systems   January 2009 - June 2013
Broadway Bridge Wash and Lube   September 2005 - September 2006
Sifrutake   2004 - 2005

Skills
PowerPoint, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Windows, QuickBooks

Education
Central Piedmont Community College   2010 — 2013
Associate of Arts and Sciences (AAS), MLT

Bar-Ilan University   2000 — 2003
Biology/Biological Sciences, General

Experience
Octapharma Plasma, Inc.   June 2014 - Present
Litholink / Laboratory Corporation of America  March 1993 - June 2014

Skills
Laboratory Medicine, Laboratory Automation, Medical Terminology, Laboratory, Healthcare, Software Documentation, Healthcare Information..., Hospitals, Healthcare Management, Quality Assurance, Microbiology, Access, Medical Technology, Clinical Research, Infectious Diseases, Urinalysis, Leadership, Medical Billing, EMR, Medical Devices, Phlebotomy, ICD-9

Education
American InterContinental University   2007 — 2009
Bachelor of Business Administration (BBA), Health/Health Care Administration/Management

Florence-Darlington Technical College   1990 — 1993
Associate of Science (AS), Medical Laboratory Technician

Experience
American Red Cross  December 2012 - Present
Octapharma Plasma, Inc.   July 2011 - November 2012
King AbdulAziz Medical City, NGHA   February 2007 - February 2011

Skills
Laboratory, Hospitals, Blood Bank, Serology, Healthcare

Education
Cleveland State University   1975 — 1976
B.S., Biology, Chemistry, Medical Technology

Experience
dotty's gaming   August 2013 - Present
Fallas Padres Clothing   January 2012 - June 2013
Octapharma Plasma, Inc.   November 2005 - May 2011

Skills
Healthcare, Sales, Clinical Research, Process Improvement, Healthcare Information...

Education
Heald College-Hayward   1986 — 1988
Electromechanical Engineering

Skyline High School   1981 — 1984
High School Diploma, General Studies

Experience
SPRINGFIELD CLINIC  July 2012 - Present
Octapharma Plasma, Inc.   September 2006 - 2011

Skills
Management, Phlebotomy, Nursing Care

Education
Midwest Technical Institute-Springfield

lincoln land commuity college

Experience
Octapharma Plasma, Inc.   April 2014 - Present
Pfizer  July 2013 - October 2013
Comstock Township Parks and Recreation   May 2013 - September 2013
Bell's Brewery  June 2013 - July 2013
MPI Research  August 1998 - October 2012

Skills
Dosing, Blood collection, IATA, DOT regulations, ICAO, Sample Management, CRO, GLP, In Vivo, Lifesciences, Pharmacology, Blood Collection, Drug Discovery

Education
Kalamazoo Valley Community College   2015 — 2017
Respiratory Care Therapy/Therapist

Michigan State University   1994 — 1997
Bachelor of Science (B.S.), Dietetics

Grand Valley State University   1990 — 1994
Health Science

Western Michigan University   1997 — 1998
American Dietetic Association Didactic Internship

Experience
Octapharma Plasma, Inc.   February 2013 - Present
U.S. Department of Energy   2012 - 2012

Education
George Mason University   2007 — 2012
Physics, Renewable Energy

Experience
Commonwealth of Virginia  August 2015 - Present
Family and Youth Foundations Counseling Services   August 2014 - August 2015
Octapharma Plasma, Inc.   September 2012 - September 2014
Fairfax County Government  August 2011 - December 2011
Norfolk Public Schools  September 2009 - May 2011

Skills
Case Managment, Case Management, Community Outreach, Classroom, Behavioral Health, Supervising, Training, Clinical Trials, Human Resources, Data Analysis, Healthcare, Group Therapy, Mental Health, Teaching, Program Development, Public Speaking, Treatment, Staff Development, Higher Education

Education
Liberty University   2014 — 2016
Master's degree, Licensed Professional Counselor

Old Dominion University   2007 — 2011
Bachelor of Science (B.S.), Human Services/ Counseling

Experience
Octapharma Plasma, Inc.   March 2013 - Present

Skills
Learning Quickly, Flexible Schedule, Dependable Team Player, Laboratory Skills, Phlebotomy, Microsoft Office, Microsoft Excel, Microsoft Word, Microbiology, Internet

Education
Mississippi State University   2007 — 2012
Bachelor of Science (B.S.), Biology/Biological Sciences, General

Experience
Octapharma Plasma, Inc.   August 2009 - Present
Octapharma Plasma, Inc.   February 2012 - January 2014

Skills
GMP, Quality System, SOP, Validation

Education
Louisiana Delta Community College-Monroe Campus   2010 — 2011
Associate's degree, Business and technology

Experience
Octapharma Plasma, Inc.   July 2014 - May 2015
Grifols  July 2013 - June 2014
US Army  March 2006 - April 2013

Education
Central Virginia Community College
EMT/Paramedic, Emergency Medical Technology/Technician (EMT Paramedic)

Experience
CHI Health  July 2014 - Present
Octapharma Plasma, Inc.   January 2014 - September 2014
Divine Providence Community Home   March 2011 - May 2014

Education
Creighton University   2012 — 2016
Biology, Junior