OLD KENT MORTGAGE COMPANY
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OLD KENT MORTGAGE COMPANY Employees
Residential Mortgage Services, Inc. -- NMLS#1760 September 2011 - Present
Mortgage Master Inc. June 2007 - August 2011
Sallie Mae Home Loans November 2003 - July 2006
Wells Fargo Home Mortgage September 2001 - November 2003
Old Kent Mortgage Company 1998 - 2001
Skills
Relocation, FHA Specialist, 203k Specialist, FHA, Mortgage Banking, Mortgage Lending, FHA financing, Refinance, Residential Mortgages, VA loans, USDA, Loan Origination, Certified Mortgage..., Loans, Government Loans, Construction Loans, Mortgage Underwriting, Real Estate, Underwriting, FHA Financing, VA Loans, Home Equity Lines of...
Education
University of Massachusetts at Lowell 1980 — 1983
BS/BA, Criminal Justice/Psychology
Fitchburg State University 1978 — 1980
transferred, Psychology
Kellogg Company October 2014 - Present
Grand Valley Health Plan October 2013 - October 2014
Institutional Liquidity, LLC April 2013 - August 2013
GFT Markets November 2009 - April 2013
GFT Markets October 2007 - November 2009
The Deltaplex December 2002 - October 2007
Old Kent Mortgage Company 2000 - 2001
Skills
Accounting, Account Reconciliation, Accounts Payable, Budgets, Great Plains Software, Financial Statements, Auditing, Accounts Receivable, Financial Reporting, Finance, General Ledger, Analysis, Strategic Financial..., Accruals, Financial Analysis, Great Plains, Fixed Assets, Journal Entries, Management, Financial Accounting, Financials, General Ledger..., Payroll, Year End Close, Monthly Closing, Microsoft Excel, Bank Reconciliation, Forecasting, Managerial Finance, Financial Modeling, Budgeting, Regulatory Reporting, Budget Analysis, Event Management, Reconciliations, Monthly Close, Variance Analysis, Salesforce.com, GAAP, Consolidation, Year-end Close, Risk Management, Foreign Exchange, Financial Services, Currency, Quickbooks, Depreciation, Banking, Invoicing, SAP
Education
Davenport University 1995 — 1999
Bachelor of Business Administration, Accounting
Black Knight June 2015 - Present
Carlisle & Gallagher Consulting Group November 2013 - June 2015
Thrive Community Fitness October 2010 - July 2013
lia sophia September 2010 - December 2012
Kyoto Japanese Restaurant September 2011 - March 2012
Taylor, Bean & Whitaker Mortgage Corp. October 2002 - August 2009
Taylor, Bean & Whitaker 2002 - August 2009
Old Kent Mortgage Company August 1995 - January 2001
Skills
SQL, Residential Mortgages, Underwriting, Vendor Management, Business Analysis, Mortgage Lending, Citrix, Customer Service, Post Closing, SDLC, Banking, Microsoft Office, Team Building, Mortgage Banking, Access, SharePoint, Requirements Analysis, Credit, Loans, Outlook, Process Improvement, System Administration, Microsoft Word, CRM, IIS, Business Process, Leadership, Software Documentation, Visio, Loan Origination, Mortgage Servicing, Risk Management, Human Resources, Requirements Gathering, Analysis, Accounting, Call Centers, Business Requirements, Time Management, Business Intelligence, Business Process..., Management, IT Strategy, Integration, Team Leadership, Operations Management, Mortgage Underwriting, Training, Quality Assurance, Data Analysis
Education
Skagit Valley College 2007 — 2009
transfer, Basics
Grand Rapids Community College 1996 — 1998
computer applications
Central Michigan University 1994 — 1995
Accounting
Analia Home Health Care Services December 2014 - Present
Nerium International September 2013 - Present
Milton Disability Awareness Committee March 2007 - March 2014
FOCUS January 2009 - January 2012
Kool Kidz Foundation March 2006 - January 2009
1st Mortgage Solutions/Southeastern Mortgage Partners January 2004 - January 2006
Upshaw Financial Associates April 2001 - December 2003
Old Kent Mortgage Company September 1999 - September 2000
North American Mortgage Company September 1998 - September 1999
Chase Manhattan Mortgage Corporation August 1994 - September 1998
Skills
Real Estate, Mortgage Lending, Management, Business Development, Leadership, Training, Refinance, Finance, Program Management, Loans, Marketing, Strategic Planning, Mortgage Banking, Recruiting, Sales, Fundraising
Education
Eastern Florida State College
Satellite High School
Cornerstone University September 2013 - Present
MomColoredGlasses October 2010 - Present
Hilger Hammond June 2010 - May 2013
Cornerstone University 2004 - May 2013
Byron Bank September 2002 - September 2004
Perrigo Company January 2001 - January 2002
Old Kent Mortgage Company January 2000 - January 2001
Old Kent Bank January 1999 - January 2000
Skills
Writing, Customer Service, Teaching, Blog Development, Banking, Business Communications, Blogging, Higher Education, Social Media, Event Planning, Public Speaking, Leadership Development, Strategic Planning, Research, Marketing, Management, Nonprofits, Leadership
Education
Anderson University 2014 — 2018
Doctor of Business Administration (D.B.A.), Management
Aquinas College 2000 — 2002
M.M, Management2002; Organizational Communication
Cornerstone University 1995 — 1999
Bachelor of Arts, Communication Arts
Bethany Christian Services October 2009 - Present
Dood Family adVentures October 2001 - September 2009
Old Kent Mortgage Company 1996 - 2001
St. Paul Bancorp 1989 - 1994
Ernst & Whinney May 1986 - May 1989
Skills
Non-profits, Strategic Planning, Business Analysis, Accounting, Corporate Finance, Budgets, Social Services, Nonprofits, Community Outreach, Finance, Management, Financial Analysis, Leadership, Process Improvement, Public Speaking, Team Building
Education
Northwestern University - Kellogg School of Management 1990 — 1993
MM, Finance
University of Iowa 1982 — 1986
BBA, Accounting
William Pitt Sotheby's International Realty March 2013 - Present
ReMax East of the River June 2006 - June 2013
JPMorgan Chase January 2003 - June 2006
Vector Mortgage June 2002 - January 2003
Nerac March 1999 - June 2002
Old Kent Mortgage Company January 1997 - March 1999
Skills
Buyer Representation, Sellers, Listings, Relocation, First Time Home Buyers, Condos, Short Sales, New Home Sales, Single Family Homes, Foreclosures, Referrals, FHA, Mortgage Lending, Real Estate
Education
Colorado State University 1993 — 1996
The University of Connecticut 1990 — 1992
Huntington National Bank June 2010 - Present
First Franklin August 2004 - April 2007
Old Kent Mortgage Company 1997 - 1998
Citizens Mortgage Corp April 1992 - April 1997
Gulf States Mortgage 1992 - 1995
Skills
Mortgage Lending, FHA, VA, Mortgage, Loan Origination, Mortgage Banking, Loans, Conventional, USDA, Refinance, Mortgage Industry, Underwriting, Banking, First Time Home Buyers, Sales Management, Real Estate, Consultative Selling, FHA financing, Residential Mortgages, VA loans, Selling, Sales, VA Loans
Education
Kennesaw State University 2002 — 2004
English
Member Advantage Mortgage July 2013 - Present
United Federal Credit Union August 2010 - May 2013
National City Mortgage February 2007 - July 2010
National City Mortgage 2003 - 2007
National City Mortgage 2002 - 2003
Customer Retention Solutions 2001 - 2002
Fifth Third Bank 1998 - 2001
Old Kent Mortgage Company 1996 - 2000
Skills
Sales Management, Strategy Development, Loans, Mortgage, Strategic Planning, MIS, Mortgage Lending, Product Development, Problem Solving, Budgeting, Portfolio Management, Residential, Analysis, Operations Management, Forecasting, Executive Management, Call Center, Mortgage Banking, Pricing, Risk Management, Process Improvement, Refinance, Planning, Credit, Banking, Budgets, Strategy, Leadership, Sales, Customer Service, Project Planning, Management, FHA, Marketing, Training, Call Centers, Investments
Education
Calvin College 1994 — 1999
BA, Finance, Marketing
Holland Christian 1990 — 1994
Huntington National Bank January 2002 - September 2013
Old Kent Mortgage Company January 1998 - January 2002
Skills
Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Teaching, Public Speaking, FHA DE, MortgageWare, Unifi, Budgets, Coaching
Education
Ferris State University 1985 — 1986
course work, Commercial and Advertising Art
Grand Rapids Community College
course work, Business
Kellogg Company August 2015 - Present
Pomeroy September 2005 - August 2015
Fifth Third Bank October 2001 - September 2005
Old Kent Mortgage Company 1993 - 2001
Skills
IT Service Management, Project Management, Business Analysis, Business Process, Team Leadership, Troubleshooting, Team Building, Microsoft Office, Remedy Ticketing System, Crystal Reports, ITIL v3 Foundations..., ITIL Continual Service..., Technical Support, BMC Remedy, ITIL, Vendor Management, Process Improvement
Education
Baker College Online 2010 — 2015
Bachelor's Degree, Information Systems, Major in Project Management and Planning, 3.64
Mott Community College 1987 — 1991
Associate of Arts (AA), Music Performance, General
Self-employed October 2001 - Present
Greylock Animal Hospital January 2001 - October 2001
Sun America Mortgage November 1999 - September 2000
Old Kent Mortgage Company November 1997 - September 1999
City of Savannah – Public Information Office – Savannah, GA July 1996 - October 1997
Signal Corporation October 1993 - September 1996
Skills
Maintaining A Positive..., Confident in Abilities, Organized self-starter, Professional Conduct, Organized Multi-tasker, Data Entry, Works well in a team, Close Attention to..., Highly motivated..., Problem Solving, Thinks Ahead, Complete Task at Hand, Follows Instructions, Work Well Independently, Accurate Data Entry, Data Analysis, Analyze Credit Reports, File Tax Returns, Time Management, Mortgage Lending, Credit Analysis, Team-oriented, Organization, Goal Oriented, People Skills, Confidentiality, Passion for Helping..., Dependable Team Player, Phone Etiquette, Telephone Skills, Loans, Highly detail oriented, File Management, Highly resourceful, Interpersonal..., FHA/VA/Conventional..., submit complete and..., Document Review, knowledge of what...
Education
National Association of Mortgage Processors
Certified Master Loan Processor, FHA/VA/Conventional Mortgage Loans
Annandale High School 1989 — 1993
High School Diploma, High School Courses
George Mason University 1993 — 1996
none, Accounting
American RV April 2012 - Present
LifeBuilders West Michigan January 2005 - Present
Sportsman's Liquidation July 2010 - April 2012
Guiding Light Mission January 2006 - December 2008
Prison Fellowship October 2007 - February 2008
PREGNANCY RESOURCE CENTER July 2002 - November 2004
OLD KENT MORTGAGE COMPANY February 1998 - May 2002
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, Microsoft Access, Microsoft Project, Microsoft Outlook, Microsoft Frontpage, Peachtree, Quickbooks, Digital Photography, Photo Editing, Account Management, Office Management, Office Administration, Direct Sales, Website Development, Case Management, Product Marketing, Administrative Support, Desktop Support, Marketing Support, Project Coordination, Relational Databases, Outdoor Recreation, Sports Photography, Outlook, Administrative..., MS Project, Customer Service, QuickBooks, Time Management, Training, Retail, Customer Satisfaction, Image Editing, Strategy, Technical Support, FrontPage, Selling, Budgets
Education
Liberty University 1983 — 1984
Business
Grand Rapids Community College
Mortgage Elements.com June 2012 - Present
USA Wholesale Lending 2013 - 2014
Fairway Wholesale Lending 2010 - 2011
Bank of Ann Arbor 2008 - 2010
M&T Bank 2005 - 2008
Union Planters Mortgage / Bank 2001 - 2005
Old Kent Mortgage Company 1991 - 2001
Skills
Marketing, Management, Wholesale, Strategic Planning, Team Building, Start-ups, Loan Origination, Residential Mortgages, FHA financing, Underwriting, Mortgage Lending, Mortgage Banking, FHA, Refinance, VA loans, Loss Mitigation, Loans, Selling, Reverse Mortgages, Mortgage Marketing, USDA, Real Estate Financing, Commercial Lending, Credit Analysis, Mortgage Underwriting, Consumer Lending, Construction Loans, Credit, Commercial Mortgages, Funding, Certified Mortgage..., First Time Home Buyers, Loan Servicing, Investment Properties, Small Business Lending, Banking, Home Equity Loans, Financial Structuring, Real Estate, Real Estate Economics, Finance, Investments, Financial Services, Referrals, Executive Management, Credit Risk, VA Loans, FHA Financing, Sales
Education
Michigan State University
BA Economics, BS Microbiology
FIS - Fidelity Information Services 2005 - Present
FIS - Fidelity Information Services June 2003 - Present
FIS - Fidelity Information Services December 2001 - June 2003
Old Kent Mortgage Company June 2000 - September 2001
National City Mortgage Company June 1998 - June 2000
First of America Bank 1994 - 1998
Prime Bank 1987 - 1994
Skills
Business Analysis, Requirements Gathering, User Acceptance Testing, Visio, Software Documentation, Testing, Project Management, Systems Analysis, Test Planning, MS Project, Functional..., Software Development, Customer Service, Training, Technical Support
Education
Grand Valley State University
Bachelor of Business Administration (BBA), Accounting
Grand Valley State University
U.S. Department of Housing & Urban Development October 2009 - Present
GMAC Bank August 1999 - October 2009
GMAC Bank August 1999 - October 2009
GMAC Bank August 1999 - October 2009
OLD KENT MORTGAGE COMPANY January 1998 - July 1999
Freddie Mac April 1997 - January 1998
Harbourton Mortgage May 1988 - April 1997
Foster Mortgage Corp January 1987 - January 1988
McLean Financial Corp January 1984 - January 1987
Beneficial Finance Company November 1979 - January 1984
Skills
Mortgage Industry, RESPA, False Advertising, Government..., Employment..., Wrongful Termination, Fair Lending, FCRA, USDA, Reverse Mortgages, FHA, Construction Loans, New Construction Homes, Subdivisions, Marinas, Country Clubs, Electronics..., Distribution Industries, Community Leadership, Volunteer Leadership, Audit Committee, Wireless Broadband, Securities, Class Actions, Elder Abuse, Financial Crime, Anti-fraud, Corruption, Financial Oversight, Turnaround Experience, Housing Finance, Foreclosure Prevention, Loan Modification, Housing Policy, Yoga, Branch Banking, Client Segmentation, Wells Fargo, Freddie Mac, Interest Rate Swaps, FAS 157, FAS 133, Hedge Accounting, Liquidity Risk, Stress Testing, Counterparty Risk, Credit Portfolio..., Bank Management, Mortgage Underwriting, Hedging
Education
IBM Management School 1997 — 1997
Advanced Management Systems, Computer Science
Mount St. Mary's University 1976 — 1979
BA, Business Administration & Accounting
Bishop Ireton High School 1972 — 1976
High School, High School Diploma
Scripps Financial Group, LLC. April 1987 - Present
Trinity Real Estate Services and Trinity Mortgage November 2012 - September 2014
Mortgage Loan Specialists, Inc. July 2000 - December 2009
Old Kent Mortgage Company June 1998 - June 2000
Skills
Mortgage Lending, Accounting, Tax Preparation, Tax Accounting, Payroll, Notary Signing Agent, Notary Public, Bookkeeping, Residential Mortgages, Crisis Intervention, Counseling Psychology, Loan Origination, Trauma Informed Services, FHA Financing
Education
George Fox University 2014 — 2016
Master's Degree, Mental Health Counseling/Counselor
Portland State University 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Counseling Psychology, Criminology, 3.85
Portland Community College 2007 — 2012
Associate of Science (A.S.), Legal Studies, Criminology, 3.80
Michigan Schools and Government Credit Union April 2009 - Present
Michigan Schools and Government Credit Union July 2005 - April 2009
Michigan Schools and Government Credit Union July 1998 - August 2005
Michigan Schools and Government Credit Union July 1997 - June 1998
Old Kent Mortgage Company April 1996 - July 1997
Skills
Loans, Credit, Credit Unions, Consumer Lending, Banking, Retail Banking, Financial Analysis, Finance, FHA financing, Non-Conforming, Mortgage Banking, FHA, Construction Loans, Loan Origination
Education
Macomb Community College 1992 — 1994
Business
Agile Leadership, Washington D.C. Metro Area June 2015 - Present
CARFAX January 2012 - Present
Conference of State Bank Supervisors August 1996 - January 2012
CC Pace Systems, Inc. 1998 - 2006
Old Kent Mortgage Company 1994 - 1996
Skills
SDLC, Program Management, Business Analysis, Mortgage Lending, Vendor Management, Process Improvement, Software Project..., Requirements Analysis, Management, Strategic Planning, Leadership, Agile Project Management, Agile Methodologies, Scaling Agile, Consulting, Scaled Agile, PMO, PMO Services, PMO set-up, PMO Development, PMO Design, Agile & Waterfall..., Agile Testing, Integration, Strategy, Governance, Information Technology
Education
University of Northern Iowa
Experian Decision Analytics July 2011 - Present
Dun & Bradstreet February 2010 - July 2011
Collection Service Bureau, Inc July 2008 - October 2009
Experian 2003 - 2008
Credit Data Southwest 2000 - 2003
Old Kent Mortgage Company 1998 - 1999
TRW 1996 - 1998
Skills
Analytics, Data Analytics, CRM, Credit Risk, Credit Scoring, Loan Origination, Retail Banking, Fraud Detection, Customer Acquisition, Customer Acquisition..., Account Management, Model Development, Decision Trees, Risk Modeling, Model Governance, Risk Based Pricing, E-commerce Optimization, Banking, Business Intelligence, Database Marketing, Portfolio Management, Risk Management, Sales, Selling, Lead Generation, Credit Cards
Education
Arizona State University 1992 — 1996
BA, Communication Studies
MB Financial Bank August 2015 - Present
MB Financial Bank August 2014 - August 2015
Cole Taylor Mortgage April 2013 - August 2014
Citi January 2012 - April 2013
Accenture September 2007 - January 2012
EDS September 2006 - September 2007
Lehman Brothers 2005 - 2006
ABN Amro 2002 - 2005
Chase October 2001 - April 2002
Old Kent Mortgage Company 1997 - 2001
Skills
Process Improvement, Integration, Business Process..., Business Analysis, Banking, Change Management, Risk Management, Management Consulting, Program Management, Vendor Management, Project Management, Business Transformation, Six Sigma, Financial Analysis, Credit, Management, Strategic Planning, Business Intelligence, SDLC, Operations Management
Education
University of Michigan 1993 — 1997
Catholic Health Initiatives April 2012 - Present
Sparrow Health System August 2010 - March 2012
Blue Horseshoe Network, LLC August 2010 - August 2010
Spectrum Health July 2009 - January 2010
Ascension Health Information Services January 2008 - July 2009
Priority Health March 2006 - December 2007
Bronson Healthcare Group November 2000 - March 2006
Old Kent Mortgage Company June 2000 - November 2000
Manatron, Inc January 1999 - June 2000
First of America Bank June 1997 - January 1999
Skills
Healthcare Information..., Business Intelligence, Software Documentation, Cerner, CPOE, Epic Systems, Databases, Project Management, Analysis, Testing, Data Analysis, Revenue Cycle, Business Process, SQL
Education
Western Michigan University - Haworth College of Business 1991 — 2002
BBA, Accounting
Kalamazoo Valley Community College 1985 — 1991
Associates of Applied Science, General Studies
Quantitative Risk Management August 1999 - Present
Universal American Mortgage Company November 1996 - July 1999
Standard Federal Bank InterFirst Division August 1995 - November 1996
Old Kent Mortgage Company October 1991 - November 1996
Skills
Risk Management, Contract Negotiations, Risk, Interest Rate Risk..., Financial Analysis, Capital Markets, Financial Risk, Portfolio Management, Contract Negotiation, Fixed Income, Loans, Finance, Analysis, Investments, Mortgage Lending, Hedging, Due Diligence, Financial Modeling, Market Risk, Credit Risk, Valuation, Enterprise Risk..., Derivatives, Banking, ALM, Trading, Credit, Bloomberg, Basel II, Options, Asset Management, Financial Markets, Loan Origination, Corporate Finance, Quantitative Analytics, Equities, Quantitative Finance, Interest Rate..., Treasury, Stress Testing, Investor Relations, MBS, Risk Analysis, Mortgage Banking, Structured Finance, VBA
Education
North Central College 1985 — 1989
BA, Accounting
Archer Daniels Midland Company August 2014 - Present
Archer Daniels Midland Company July 2008 - August 2014
Iowa Grain Company November 2003 - June 2008
Comerica Bank May 2003 - November 2003
Collegis October 2001 - May 2003
Old Kent Mortgage Company April 1999 - September 2001
Iowa Grain Company December 1996 - April 1999
Skills
IT Management, Strategic Planning, Business Strategy, Trading, Derivatives, Commodity, Risk Management, Process Improvement, Financial Markets, Project Management, Software Project..., Data Modeling, Budget, Capacity Planning, RFP
Education
University of Notre Dame - Mendoza College of Business 2007 — 2009
MBA
Madonna University 1994 — 1996
Teach Cert.
Michigan State University 1990 — 1994
BA
MAXIMUS September 2012 - Present
New York Life Long-Term Care June 2009 - September 2012
Guaranty Bank April 2008 - June 2009
Guaranty Bank October 2001 - April 2008
Old Kent Mortgage Company August 1998 - October 2001
Skills
Finance, Financial Analysis, Analysis, Financial Reporting, Process Improvement, Risk Management, Budgets, Banking, Accounting, Credit, Accounts Payable, Financial Accounting, Forecasting, General Ledger, Internal Controls, Project Management, Strategic Planning, Customer Service, Insurance, Management, Microsoft Excel
Education
Aquinas College 1986 — 1990
Accounting and Business/Management
Republic Mortgage October 1992 - Present
Old Kent Mortgage Company 1998 - 2001
American Savings November 1977 - March 1990
Skills
USDA, Mortgage Banking, Loan Origination, Mortgage Lending, FHA, Commercial Lending, Loans, Reverse Mortgages, VA loans, Banking, Credit, FHA financing, Refinance, Residential Mortgages, Credit Analysis, Certified Mortgage..., Mortgage Marketing, Mortgage Underwriting, Finance, Loss Mitigation, Mortgage Servicing, Construction Loans, Government Loans, Real Estate Financing, Loan Servicing, Real Estate Economics, Investments, Financial Services, Consumer Lending, Credit Risk, Real Estate, Investment Properties, Rates, Lines Of Credit, Underwriting, Financial Structuring, HUD, Commercial Mortgages, First Time Home Buyers
Education
Brigham Young University 1970 — 1977
Bachelor, Business Mgmt. Finance
Western Union February 2000 - January 2015
Old Kent Mortgage Company September 1993 - January 1999
AmSouth Mortgage Company October 1989 - September 1993
Skills
Sales, Credit, Financial Services, Banking, Relationship Management, Call Centers, Vendor Management, Payments, Mortgage Lending, Risk Management, Mortgage Banking, Process Improvement, Account Management, Payment Card Processing, Executive Management, Loans, Call Center, Strategic Planning, Business Development
Education
Michigan Technological University 1968 — 1974
Bachelor's degree, Marketing
Fifth Third Bank 2003 - Present
Old Kent Mortgage Company 1998 - 2001
Old Kent Financial Corporation 1988 - 1998
Skills
Financial Reporting, Banking, Sarbanes-Oxley Act, Cash Management, Accounting, Auditing, Internal Controls, Financial Analysis, Financial Accounting, Credit, Consolidation, SEC filings, Enterprise Risk..., Finance, Risk Management, Internal Audit, Process Improvement
Education
University of Michigan - Stephen M. Ross School of Business 1980 — 1982
Bachelor of Business Administration, Accounting, Finance
PNC Mortgage October 2011 - Present
Morgan Stanley September 2003 - October 2011
JP Morgan Chase April 2001 - August 2003
Old Kent Mortgage Company November 2000 - March 2001
GE Capital March 1998 - November 2000
AmerUs Mortgage February 1992 - February 1998
Skills
Credit Risk, Mortgage Underwriting, Quality Assurance, Quality Control, Risk Management, Business Analysis, Six Sigma, Process Improvement, Underwriting, Risk Analysis, Operational Risk..., Enterprise Risk..., Management, Analysis, Operational Risk, Leadership, Strategic Financial..., Basel II, Fraud, Internal Audit, Treasury Management, Banking, Credit, Mortgage Lending, Project Management, Refinance, Securitization
Education
University of Northern Iowa
B.A., Finance
Villanova University
Black Belt, Six Sigma
West Michigan Cancer Center September 2014 - Present
Saint Mary's Health Care February 2011 - September 2014
OptumInsight October 2008 - February 2011
Bull Information Systems May 2008 - October 2008
Priority Health August 2003 - May 2008
Community Care Plan July 2002 - August 2003
Old Kent Mortgage Company July 1999 - September 2001
Skills
SQL, Data Warehousing, Healthcare Information..., Business Intelligence, Visio, Leadership, Project Management, SDLC, Software Documentation, ETL, Testing, Business Analysis, HIPAA
Education
University of Phoenix 1999 — 2002
Master of Business Administration (M.B.A.)
Alma College 1988 — 1992
Corporate One Federal Credit Union June 2014 - Present
Corporate One Federal Credit Union October 2010 - June 2014
University of Phoenix August 2007 - August 2010
Federal Home Loan Bank of Cincinnati August 2001 - July 2007
Old Kent Mortgage Company April 1997 - May 2001
Skills
Strategic Planning, Process Improvement, Team Building, Management, Leadership, Mortgage Lending, Project Management, Banking, Change Management, Training, Marketing, Business Development
Education
The Ohio State University Fisher College of Business 1983 — 1986
BSBM, Marketing
Fifth Third Bank March 2010 - Present
Fifth Third Bank March 2005 - March 2010
Fifth Third Bank May 2000 - March 2005
Old Kent Mortgage Company April 1999 - May 2000
Old Kent Bank March 1997 - April 1999
Old Kent Bank July 1995 - March 1997
Old Kent Bank August 1992 - July 1995
Old Kent Bank June 1990 - August 1992
Skills
Credit, Organizational..., Customer Service, Negotiation, Team Building, Vendor Management, Employee Engagement, Policy Development, Quality Improvement, Community Outreach, Risk Assessment, Consumer Lending, Portfolio Management, Credit Analysis, Loss Mitigation, Risk Management, Underwriting, Loans, Process Improvement, Leadership, Marketing, Credit Risk, Customer Retention, Banking, Management, Financial Analysis, Loan Origination, Call Centers, Retail Banking
Education
Davenport University
Bachelor of Business Administration (B.B.A.), Management
Nazareth College - Kalamazoo, MI
Fifth Third Mortgage Company January 2010 - March 2014
National City Mortgage September 2004 - February 2010
Fifth Third Mortgage 1997 - 2004
Old Kent Mortgage Company 1997 - 1999
Old Kent Mortgage Company 1994 - May 1997
Source One Mortgage 1991 - 1994
Skills
Sales Management, Mortgage Lending, Sales, Mortgage Banking, Loan Origination, Loans, Credit, FHA, Refinance, Residential Mortgages, Banking, VA Loans, Customer Service, Credit Analysis, Commercial Lending, Portfolio Management, Underwriting, Account Management, Consumer Lending, Budgets, FHA Financing, Management, USDA, Sales Process
Education
Michigan State University 1987 — 1991
Bachelors, Finance
Fifth Third Bank February 2009 - Present
National City Mortgage 2005 - 2007
Unified Title 2002 - 2005
Old Kent Mortgage Company 1986 - 2001
Skills
Mortgage Lending, Mortgage Banking, Loan Origination, Credit, Loans, Risk Management, Banking, FHA
Education
Michigan State University
BA, Economics, Public Policy
CitiMortgage August 2005 - May 2008
GreenPoint Mortgage May 2002 - August 2005
SouthStar Funding 2002 - 2002
Old Kent Mortgage Company January 1990 - December 2000
Skills
Mortgage Lending, Mortgage Banking, Loans, Underwriting, Credit
Education
Miami University 1978 — 1982
BA, Political Science
Fifth Third Bank 2009 - Present
Unified Solutions Group 2006 - 2007
Hawley & Hawley 2003 - 2006
ABN AMRO 2002 - 2003
Old Kent Mortgage Company 1992 - 2001
Skills
Project Management, Banking, Loans, Mortgage Lending, Strategic Planning, Credit, Portfolio Management, Customer Service, Mortgage Banking, Leadership, Training, Finance, Financial Services, Risk Management, Commercial Lending, Credit Analysis, Management
Education
Michigan State University 1983 — 1985
BA, Advertising
Aquinas College
BS, Accounting
Thomas M. Cooley Law School
JD, Business Transactions
Coles Law September 2014 - Present
First American Title February 2011 - March 2014
First American Financial Corporation May 2007 - February 2011
First American Financial Corporation January 2002 - May 2007
Fifth Third Bank March 1999 - December 2001
Old Kent Mortgage Company October 1997 - March 1999
Skills
Vendor Management, Title Insurance, Contract Negotiation, Real Estate, Mortgage Lending, Process Optimization, Data Analysis, Process Improvement, Forecasting, Training, Team Building, Strategic Planning, Leadership, Management
Education
Grosse Pointe South High 1978 — 1981
University of Michigan 1982 — 1985
Bachelor of Arts (B.A.), Industrial and Organizational Psychology
Wayne State University 1990 — 1991
Master of Business Administration (MBA), Finance, General
Military and Veterans Student Association September 2008 - Present
Doodle Doll Productions 2006 - Present
Heritage Community of Kalamazoo September 2007 - October 2009
Jo Ann Stores May 2007 - November 2007
Grand Rapids Community College January 2004 - May 2006
Old Kent Mortgage Company May 2000 - September 2001
Education
Western Michigan University 2010 — 2012
Masters of Public Administration, Health Care Administration
Western Michigan University 2006 — 2009
Bachelor of Science, Interdisciplinary Health Services
Grand Rapids Community College 2003 — 2006
Associates of Science, Associates of Arts, Biology, Chemsitry, English, History, American Sign Language
Community College of the Air Force 1992 — 1998
Avioncs, Electronics
Nielsen Media Research January 2011 - Present
Scriptfleet July 2008 - January 2011
Jackson Hewitt 2007 - 2008
Lennar 2003 - 2006
Fifth Third Bank January 2001 - April 2001
Old Kent Mortgage Company 1997 - 2000
Education
Aquinas College 1995 — 1997
Residential Mortgage Services, Inc. -- NMLS#1760 June 2012 - Present
Prospect Mortgage Company August 2008 - June 2012
Indy Mac April 2007 - August 2008
The New York Mortgage Company November 2004 - April 2007
Guaranty Residential Lending September 2001 - November 2004
Old Kent Mortgage Company 1998 - 2001
Skills
FHA, Refinance, Investment Properties, Mortgage Lending, VA Loans, Credit, Condos, First Time Home Buyers, Residential Homes, Banking
Education
Suffolk University - Sawyer Business School 1983 — 1987
Bachelor, Business Management
Malden Catholic High School
Malden Catholic High School
Red Mortgage Capital, Inc September 2005 - June 2010
Red Mortgage Capital, Inc December 2000 - September 2005
Old Kent Mortgage Company January 1998 - October 2000
Chemical Mortgage Company 1985 - 1991
Education
Hondros College 2009 — 2009
Property and Liability Insurance
Computer Workshop 2007 — 2007
Excel
Norfolk State University
Roscoe State Bank December 2009 - Present
Mortgage Pros, Inc. June 2001 - December 2009
Old Kent Mortgage Company August 1998 - June 2001
Skills
Mortgage Lending, First Time Home Buyers, Investment Properties, Real Estate, Residential Homes, Refinance, FHA, Mortgage Banking, USDA, Residential Mortgages, FHA financing, Single Family Homes, VA loans, REO, Investors, Construction Loans, Certified Mortgage..., Loans, Short Sales, Foreclosures, Sellers, New Home Sales, Home Equity Loans, Reverse Mortgages, Loan Origination, Government Loans, Real Estate Financing, Commercial Mortgages, Relocation, Condos, Real Estate Transactions, Referrals, Vacation Homes, Credit, Home Equity Lines of..., VA Loans
Education
Branell College, Atlanta Georgia
Computer and Information Sciences
Middletown High School North, Middletown N.J.
High School
Rowan University, Glassboro, N.J.
English Literature, Criminal Justice
C&S Marketing Group August 2002 - Present
Mass Mutual Financial Group July 2000 - August 2002
Old Kent Mortgage Company July 1998 - July 2000
Education
Florida Agricultural and Mechanical University
Bachelor of Science, Health Information Management
Wells Fargo Bank December 2009 - October 2013
Wachovia, A Wells Fargo Company May 2009 - September 2009
AMNET/VERTICE/WACHOVIA January 2001 - January 2009
AMNET/VERTICE/WACHOVIA January 2001 - January 2006
OLD KENT MORTGAGE COMPANY January 1999 - January 2001
Guild Mortgage Company January 1992 - January 1999
Skills
Mortgage Lending, Credit, Investors, Reverse Mortgages, Loans, Funding
Education
University of Santo Tomas
BA, Economics