One Call Medical
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One Call Medical Employees
Surgery Partners, LLC August 2014 - Present
One Call Care Management September 2011 - March 2014
One Call Medical December 2010 - September 2011
Bain & Company August 2009 - October 2010
Bain & Company October 2007 - August 2009
Citi July 2003 - August 2005
Citi April 2001 - July 2003
Skills
Financial Analysis, Mergers, Business Strategy, Management Consulting, Due Diligence, Valuation, Financial Modeling, Strategy, Product Development, Management, Strategic Planning, CRM, Leadership, Mergers & Acquisitions, Insurance, Business Development, Acquisition Integration, Finance, Product Management, Consulting, P&L Management, Corporate Development, Private Equity, Start-ups, Analytics
Education
Northwestern University - Kellogg School of Management 2005 — 2007
MBA
Lafayette College 1995 — 1999
BA
OfficeTeam - Mednet Healthcare Technologies March 2012 - August 2012
One Call Medical November 2009 - November 2011
VonCo Stock Photography February 2000 - August 2009
International Total Services September 1993 - February 2000
Skills
Microsoft Office, Internet, Typing, Data Entry, Writing Skills, Able To Multi-task, Computer Literate, Technical Aptitude, Telephone Skills, Shipping/receiving, Administrative Support, Customer Service, Microsoft, Medical Terminology, ICD-9, Adobe Acrobat, UPS, FedEx, DHL, SAP, Word, Excel, PowerPoint, Access, Outlook, SharePoint, Office Administration, Software Documentation, Call Centers, Time Management, HIPAA, Database Administration, Troubleshooting, Teamwork, 10 Key, Spreadsheets, Office Equipment, Phone Etiquette, Fax
Education
Hohokus School-RETS Nutley 1993 — 1994
Certificate, Computer Information Systems
Simi Valley Hospital July 2014 - Present
California Survey Research Services Inc. December 2008 - Present
Kaiser Permanente July 2013 - December 2013
One Call Medical May 2012 - September 2012
Cedars-Sinai Medical Center January 2012 - May 2012
Kaiser Permanente August 2003 - December 2008
Skills
Healthcare, Hospitals, Leadership Development, Healthcare Information..., Healthcare Management, Customer Service, HIPAA, kaiser, Credentialing, Medical Staff..., Training, Management, Access, Physicians, Data Entry, Research, Medicare, CPT, Medical Terminology, Process Improvement, Team Building, MSOW, Patient Safety
Education
California State University-Northridge 2007 — 2011
Bachelor's degree, Health/Health Care Administration/Management
Dignity Health April 2014 - Present
Arizona Department of Health Services June 2013 - April 2014
GoDaddy.com February 2013 - May 2013
Omnicare December 2008 - April 2012
Honeywell July 2008 - November 2008
Honeywell 2008 - 2008
HBYS 2005 - 2008
One Call Medical 2006 - 2007
Skills
Employee Relations, Human Resources, HRIS, Employee Benefits, Deferred Compensation, Personnel Management, Onboarding, Benefits Administration, Applicant Tracking..., Management, Talent Management, Talent Acquisition
Education
Fairleigh Dickinson University 1995 — 1998
MBA, Human Resources
Universal SmartComp November 2009 - Present
One Call Medical November 2004 - November 2009
PMSI March 2003 - November 2004
PMSI September 2000 - March 2003
Skills
New Business Development, Workers Compensation, Management, Managed Care, Property & Casualty..., Insurance, Health Insurance, Account Management, Casualty, Medicare, Commercial Insurance, Process Improvement, Claims Management, Risk Management, Sales, Leadership, Claim, Team Building, Customer Service, Liability, Strategic Planning, Healthcare, Coaching, Marketing, Disability Insurance, Project Management, HIPAA, Selling, Negotiation
Education
CSU Chico 1993 — 1997
Bachelor of Science, Nutrition and Food Science
One Call Care Management November 2012 - Present
One Call Medical December 2011 - November 2012
Education
Catawba College
Bachelor of Arts (B.A.), Music Management
Fielding Graduate University May 2012 - Present
Anew Vantage Consulting, LLC February 2012 - May 2014
One Call Medical August 2003 - January 2012
Remedy Staffing/AdvanStaff May 2000 - August 2003
Popular Club Plan May 1997 - May 2000
Skills
Human Resources, Recruiting, Leadership, Team Building, Organizational..., Coaching, Training, Leadership Development, Employee Relations, Career Counseling, Executive Coaching, Workshop Facilitation, Change Management, Management Consulting, Succession Planning, Employee Engagement, Process Improvement, Executive Management, Budgets, Culture Change, Career Development, Strategic Planning, Conflict Resolution, 360 Feedback, Strategy, Community Development, New Business Development, Vendor Management, Executive Development, Placemaking, Community, Community Engagement, Employment Law, Talent Acquisition, Marketing, Sourcing, Talent Management, Performance Management, Organizational Design, Onboarding, Organizational..., Employee Training, Personnel Management, Workforce Planning, HRIS, HR Policies, New Urbanism, Higher Education, Employee Benefits
Education
Fielding Graduate University 2012 — 2015
PhD, Human and Organizational Systems
Fielding Graduate University 2012 — 2013
Master of Arts (M.A.), Human Development
Fairleigh Dickinson University 2009 — 2011
Master of Arts (M.A.), Organizational Behavior
Syracuse University 1993 — 1997
Bachelor of Science (B.S.), Speech Communication, Summa Cum Laude
Kaiser Permanente March 2013 - Present
One Call Medical August 2011 - March 2013
Skills
Provider Relations, Program Management, Managed Care, Medicare, Microsoft Excel, Public Speaking, Community Outreach, Event Planning, Microsoft Word
Education
Georgia Perimeter College
Sunshine Health November 2011 - Present
Advanced Nursing Concepts April 2006 - 2008
Interplan Health Group 2000 - 2005
One Call Medical 1998 - 2000
Humana 1996 - 1998
Leesburg Regional Medical Center 1995 - 1996
HealthPlus of Michigan 1988 - 1995
Skills
Healthcare, Provider Relations, Network Development, Health Insurance, Hospitals, Contract Negotiation, Healthcare Industry, Credentialing, Recruiting, Physicians, Managed Care, Medicare, Medicaid, PPO, Medicaid Managed Care, HIPAA
Education
Davenport University
Associate degree, Health Care Science
Allegiance Consulting Associates, LLC May 2015 - Present
One Call Medical September 2007 - April 2015
QSP/ Partners Healthcare November 2000 - September 2007
Pompton Nursing Home Suppliers March 1999 - October 2000
Terence Aherene, MD January 1998 - February 1999
Ronald Willenborg, MD August 1993 - December 1997
Skills
Insurance, Health Insurance, Medical Billing, Collections, Medicare, Medicaid, CPT, ICD-9, 1500 forms, MC-6, CATS, HIPAA, Medical Terminology, Microsoft Office, Microsoft Excel, Prescription, Workers' Compensation..., Hospice, HMO, Managed Care, Customer Service
Education
Handelsinstitutet Ehlins-Pahlmans 1978 — 1979
Secretarial Diploma
Delhi University 1974 — 1977
Bachelor of Arts (B.A.)
One Call Medical January 2007 - Present
Education
Kennesaw State University
Bachelor of Business Administration (B.B.A.)
ADP (Contract) 2013 - 2014
JPMC 2013 - 2013
One Call Medical October 2010 - June 2012
Telcordia Technologies January 2010 - October 2010
MFX Fairfax March 2008 - May 2010
Day-Timers 1987 - 1990
Day-Timers 1987 - 1990
Day-Timers 1987 - 1990
Day-Timers 1987 - 1990
Day-Timers 1987 - 1990
Skills
Avaya VoIP Systems,, Cisco Call Manager, Cisco Switches, Avaya Modular Messaging..., CMS Call Managment, Call Accounting systems, Voice Mail, Avaya, VoIP, Project Management, Contact Centers, Telecommunications, Cisco Technologies, IP, Cloud Computing, Unified Communications, Disaster Recovery, Avaya Technologies, System Administration
Education
Avaya University 2013 — 2013
Avaya Certified, Telecommunications Engineering
Lincoln Technical Institute 1993 — 1994
computers
Tarrant County College
Business Administration and Management, General
One Call Care Management March 2004 - Present
One Call Medical March 2004 - May 2011
Blue Cross & Blue Shield of Arizona October 2001 - February 2004
Skills
Managed Care, Account Management, Sales, Coaching, Customer Service, Insurance, Key Account Management, Leadership, Process Improvement, Project Management
Education
Rowan University
Bachelor of Arts, Psychology
General Remodeling June 2008 - Present
One Call Medical February 2003 - March 2008
Trade Fire Protection Group January 1999 - January 2003
Best Reservations, Inc January 1998 - January 1999
Edison Security, Inc January 1994 - January 1998
Education
University of Phoenix 2008 — 2011
BACHELOR, BUSINESS MANAGEMENT
Pierce College 1996 — 2003
ASSOCIATE OF ARTS
West Valley Occupational Center
GENEX Services, Inc. August 2012 - Present
One Call Medical December 2006 - August 2012
NovaCare September 2005 - May 2006
Skills
Account Management, Workers Compensation, Managed Care, Claim, Insurance, Risk Management, Medical Cost Containment, Return to Work, Disability Claims..., Medical Diagnostics, Ergonomics, Case Management Services, Utilization Review, Utilization Management, Social Security..., Workers' Compensation..., Claims Management, Case Management, Long-term Care, Provider Relations, Case Managment, Medicare, Medicaid, Brokers, PPO, Casualty, Health Insurance, Team Building, Property & Casualty..., Employee Benefits, Professional Liability, Sales, Litigation Management, Executive Management, Disease Management, HIPAA, Sales Process, Pharmacy Benefit..., Healthcare, Program Management, Liability, General Insurance, Underwriting, Cold Calling, Network Development, Commercial Insurance, Legal Liability, Benefits Administration, Accident, Commercial Lines
Education
Grove City College 1996 — 2000
Bacheor of Science, Marketing/Marketing Management, General
Synchronoss Technologies June 2015 - Present
Ericsson March 2004 - June 2015
Telcordia Technologies 2000 - 2003
One Call Medical August 1995 - December 1998
Cray Research April 1990 - October 1994
Multiflow 1989 - 1990
UTRC 1988 - 1989
Skills
Java Enterprise Edition, Java, Oracle, SQL, Databases, C++, Software Development, Unix, Agile Methodologies, Subversion, Multithreading, Eclipse, Distributed Systems, JBoss Application Server, WebLogic, Shared Memory, Oracle Times Ten, Replication, Team Leadership, Performance Testing, High Performance..., ConceptWave, JavaScript, OpenStack, ElasticSearch, LogStash
Education
Michigan Technological University 1986 — 1988
MS, Computer Science
Creighton University 1982 — 1986
BS, Computer Science
BASF February 2015 - Present
Cornerstone Search Group August 2014 - Present
Foley Proctor Yoskowitz November 2006 - August 2014
One Call Medical March 2004 - November 2006
Mackenzie Consulting June 2002 - 2004
Skills
Healthcare, Process Improvement, Research, Training, Medicare, Healthcare Consulting, Managed Care, Human Resources, Accounting, Healthcare Management, Interviews, Sales Operations, Contract Negotiation, Revenue Cycle, Screening, Temporary Staffing, Customer Service, Leadership Development, HIPAA, Consulting, Hospitals, Budgets, Team Building, Leadership, Healthcare Information...
Education
New England College 1995 — 1999
Bachelors, Psychology/Educational Studies
One Call Medical June 2009 - Present
ONE CALL MEDICAL, Inc. 2009 - Present
Medical Services Company January 2005 - June 2008
BlackDiamond Services November 2003 - December 2004
The Merrill Group, Inc. 1998 - 2003
Skills
Workers Compensation, Insurance, Claim, Healthcare, Risk Management, Claims Management, Medicare, Employee Benefits, Legal Liability, Health Insurance, Managed Care, Property & Casualty..., Liability, General Insurance, Leadership, Underwriting, Workers' Compensation..., Sales, Casualty, Account Management, Executive Management, New Business Development, Team Building, Customer Retention, Provider Relations, Salesforce.com, Sales Management, Process Improvement, Utilization Management, Cold Calling, HIPAA, Network Development
Education
Florida State College at Jacksonville 1992 — 1994
Pediatria Healthcare for Kids April 2012 - Present
Rockdale Medical April 2009 - April 2012
One Call Medical April 2003 - June 2005
Skills
Healthcare, Nursing, Leadership, EMR, Healthcare Management, Surgery, Process Improvement, Home Care, Hospitals, Managed Care, Orthopedic, Strategic Planning, Public Speaking, Patient Safety, Inpatient, Sales, Acute Care, Team Building, Budget Creation &...
Education
Loyola University New Orleans 2009 — 2011
Masters of Nursing (MSN), Health Care Administration
Augusta State University - College of Business Administration 1984 — 1989
Masters of Business (MBA), Health Care Administration
One Call Care Management November 2012 - Present
One Call Medical April 2012 - October 2012
One Call Medical September 2011 - April 2012
York Risk Services Group March 2008 - September 2011
Merrill Lynch Capital 2006 - 2008
Merrill Lynch May 2002 - February 2006
Arthur Andersen 1994 - 2002
Skills
Mergers, Mergers & Acquisitions, Risk Management, Strategic Planning, Financial Analysis, Leadership, Strategy, Sourcing, Due Diligence, Integration, Insurance, New Business Development, Financial Modeling, Management
Education
University of Illinois at Urbana-Champaign - College of Business 1990 — 1994
BS with Honors, Accountancy
Self-Employed January 2004 - Present
One Call Medical September 2010 - May 2012
Little1's Leather, LLC December 2006 - September 2010
ISA Research & Education September 2009 - March 2010
Lindabury, McCormick, Estabrook & Cooper April 2001 - January 2007
Forster Garbus & Kalina 1999 - 2001
Skills
Secretarial Skills, Administrative..., Executive..., Personal Assistant, Handler, Legal Assistance, Litigation Support, Legal Research, Event Planning, Microsoft Office, Outlook, Wordperfect, Travel Planning, Leisure Travel, Social Networking, Microsoft Word, Customer Service, Twitter, Facebook, Analysis, Recruiting, Data Entry, CRM, Interviews, PowerPoint, Retail, Editing, Access, Sales, Social Media, Research, Administrative...
Education
Royal Holloway, University of London 2013 — 2014
Master's Degree, International Relations, Pass
Caldwell College 1999 — 2005
Bachelor's degree, Political Science and Government, 3.0
Katherine Gibbs School 1997 — 1997
Legal Administrative Assistant Certificate, Legal studies, 3.7
Randolph High School 1992 — 1994
High School Diploma, 3.5
Newton High School 1990 — 1992
Fiserv EFT March 2008 - May 2014
Arch Crown March 2007 - January 2008
Olympic Wire & Cable September 2003 - March 2007
One Call Medical October 2001 - August 2003
Skills
Accounts Receivable, AS400 system, Microsoft Office, Internet Explorer, Electronic Payments, ACH, Debit Cards, Access, Account Reconciliation, Accounting, Invoicing, Management, Payments, Analysis, Financial Services, Administration, Customer Service, Outlook, Troubleshooting, Payment Card Processing
Education
Cittone Institute 2002 — 2003
Certification, Computer Science
St. Peter's College 1998 — 2002
Computer Science
New Hanover Veterans Council June 2015 - Present
Forty & Eight February 2015 - Present
The American Legion November 2013 - Present
New Hanover Country Veterans Council June 2013 - Present
sine pari January 2011 - Present
RHA Behavioral Health April 2015 - June 2015
Mercy Homeless Shelter, Inc. May 2013 - May 2015
One Call Medical September 2001 - August 2004
Revolcomm Ventures October 1999 - August 2004
Benchmark Oncology December 1998 - September 1999
Skills
Microsoft Office, Project Management, Public Speaking, Budgets, Research, Microsoft Excel, Public Relations, Microsoft Word, Strategic Planning, Event Planning, Networking, Television, Social Networking, Screenwriting, Film, Social Media Marketing, Editing, Final Draft, Film Production, Feature Films, Event Management, Team Building, Entertainment, Creative Writing, Social Media, Producing, HTML, Improvisation, Reality, Video Production, Acting, Comedy, Production Managment, Customer Service, Film Editing, Post Production, Commercials, Directing, Video Editing, Theatre, Radio, Voice Over, Leadership, Management, PowerPoint
Education
Kean University
morristown high school
Ultimate Software May 2015 - August 2015
Florida Technical College 2012 - 2015
Florida Technical College 2012 - 2015
Distribuidora Arvelo SA November 2011 - December 2013
One Call Medical March 2008 - January 2011
Resources Global Professionals – NYC Tri-State Area; Chicago, IL November 2006 - November 2007
Syngenta July 2006 - September 2006
Revlon April 2002 - February 2006
Warner Lambert 1996 - 2000
PwC September 1982 - May 1990
Skills
Sarbanes-Oxley Act, Internal Audit, IT Audit, CISA, Internal Controls, COBIT, Risk Management, Process Improvement, COSO, SAS70, IT Controls, CISM, Information Security, Sarbanes-Oxley, Analysis, Business Process, Auditing, Forecasting, Financial Analysis
Education
Florida Technical College 2012 — 2013
Networking Administration, Information Technology, GPA 4.0
Universidad Autonoma de Santo Domingo 1979 — 1982
Bachelor of Arts (B.A.), Accounting & Auditing
One Call Care Management June 2013 - Present
One Call Medical February 2012 - Present
One Call Medical August 2005 - February 2012
YWCA Plainfield/North Plainfield 2001 - 2003
Skills
Employee Relations, Project Management, Coaching, Leadership Development, Budget, Insurance, Customer Service, Process Improvement, Call Center, Microsoft Office, Claim, Business Analysis, Strategic Planning, Sales Management, Sales, Budgets, Marketing, Marketing Strategy, Business Process..., Leadership, Management Consulting, Vendor Management, Healthcare, Management, CRM, Team Building
Education
Centenary College 2010 — 2012
Master of Business Administration (MBA), General Management/Business
Lincoln University 1997 — 2001
Bachelor of Arts, Computer Science
Bronx Science 1993 — 1997
High School Diploma
WorkWell Prevention & Care 2009 - Present
One Call Medical 1993 - 2003
Donaldson, Lufkin & Jenrette 1988 - 1994
Bank of Boston 1989 - 1991
Maryland National Bank 1987 - 1988
Skills
Workers Compensation, Insurance, Managed Care, Healthcare, Mergers, Executive Management, Strategic Planning, New Business Development, Business Strategy, Sales Management, Leadership Development, Health Insurance, Leadership, Team Building, Management, Property, Process Improvement, Risk Management, Claims Management
Education
Harvard Business School 2001 — 2003
Owner/President Management Program
University of Delaware, Dean's Scholar 1980 — 1984
Bachelor of Science, Business
CompasScale LLC. 2008 - Present
One Call Medical 2004 - 2008
EBS 1999 - 2004
Blumberg Excelsior, Inc. 1994 - 1999
Various start-up, turn-around and entrepreneurial organizations. 1980 - 1994
Skills
Strategy/Planning/Execut..., True P&L Control, Startups/Early..., Restructuring/Transforma..., Increased Sales and..., Operational..., New Market Penetration, New Business Development, Leadership..., Team Building/Mentoring, Process Improvement, Leadership, Market Share, Market Penetration, Sales, Strategic Planning, Program Management, Management, Business Strategy, Team Building, Management Consulting, Entrepreneurship, Human Resources, Business Development, Strategy, Talent Management, Mergers & Acquisitions, Change Management, Vendor Management, Leadership Development, Budgets, Organizational..., Start-ups, Performance Management, Operations Management, Coaching, Business Analysis, Business Planning, Enterprise Software, Small Business, IT Management, Personnel Management, ERP, Consulting, Finance, Business Process..., Professional Services, Executive Management, Executive Coaching, Outsourcing
Education
University of Maryland University College 1999 — 2004
Master of Science (M.S.), Management
Rutgers, The State University of New Jersey-New Brunswick 1976 — 1980
Bachelor of Arts (B.A.), Communications, English
One Call Medical August 2012 - Present
White House Black Market May 2012 - January 2013
Pepperdine University September 2011 - April 2012
Women in Public Policy April 2011 - April 2012
Pepperdine University August 2010 - April 2012
California Forward April 2011 - August 2011
Pepperdine University September 2010 - December 2010
Humana October 2007 - August 2010
Humana June 2005 - October 2007
Attic Theatre July 2003 - August 2003
Skills
Public Policy, Policy Analysis, Research, Creative Problem Solving, Strategic Thinking, Analytical, Public Speaking, Facebook, Social Media, Strategic Communications, PowerPoint, Choreography, Microsoft Office, Customer Service, Online Research, Community Outreach, Analytical Skills, Nonprofits, Politics, Marketing, Spanish, Time Management, Event Planning, Policy, Arts Administration, Dance, Creativity, Twitter, Performing Arts, Political Science, Fundraising, Volunteer Management, Data Analysis, Grant Writing, Editing, Public Relations, Program Development, Community Development, Social Networking, Community Organizing, International Relations, Program Evaluation, Political Campaigns, Grassroots Organizing, Government, Grants, Public Affairs, Interviews, Qualitative Research, Speech Writing
Education
Ball State University 2015 — 2015
Certificate of Completion, TCM Presents, Into the Darkness: Investigating Film Noir
Pepperdine University 2010 — 2012
MPP, Public Policy, 3.34
University of Wisconsin-Stevens Point 2000 — 2005
BA, Theatre Arts-Dance/International Studies/Spanish
Universidad de Valladolid 2002 — 2002
Hispanos
Wrightstown High School
High School Diploma
Triple Point Technology February 2015 - Present
Tiffany & Co. May 2014 - August 2014
LexisNexis December 2012 - November 2013
One Call Medical February 2012 - July 2012
Jackson Hewitt June 2009 - June 2011
General Chemical Industrial Products January 2008 - November 2009
Hewlette Packard January 2007 - December 2007
E-Risk Services 2004 - 2006
Skills
Disaster Recovery, Active Directory, Cisco Technologies, Cisco Nexus, Firewalls, Cisco IOS, DNS, Troubleshooting, Network Security, VMware, Network Administration, Windows Server, Microsoft Exchange, Network Architecture, Security, Networking, Microsoft SQL Server, SharePoint, Data Center, Servers
Education
New Jersey Institute of Technology 2000 — 2003
Bachelor of Applied Science (BASc), Engineering Technology, General
County College of Morris 1997 — 1999
ASSOCIATE OF APPLIED SCIENCE IN COMPUTER INFORMATION SYSTEMS
University of Tennessee-Knoxville
One Call Medical January 2012 - Present
Southampton Masonry March 2010 - October 2011
Old Country Tile March 2007 - March 2010
Lawrence Metal Products April 1986 - October 2002
Reflex Photo LTD July 1978 - April 1986
Skills
New Business Development, Contract Negotiation, Brand Recognition, Trade Show Coordinator, Websites Collaboration, Sales Training, Marketing, Sales, Budgets, Selling Skills, Market Planning, Event Planning, Product Development, Brand Awareness, Customer Service, Trade Shows, Advertising, Purchasing, Team Building, Management, CRM, Account Management, Sales Management
Education
Comsewogue 1974 — 1978
Suffolk County Community College
Business, Marketing, Advertising
One Call Medical March 2011 - Present
One Call Medical September 2003 - March 2011
Task Force Staffing Solutions 1994 - 2003
Skills
Insurance, Workers Compensation, Sales Management, New Business Development, Claim, Account Management, Managed Care, Property & Casualty..., Health Insurance, Medicare, Claims Management, Legal Liability, Healthcare, Liability, Risk Management, Underwriting, Workers' Compensation..., Claim Investigation, Disability Insurance, Medicaid, Network Development, Employee Benefits, General Insurance, Reinsurance, Pharmacy Benefit..., Executive Management, Utilization Management, Casualty, PPO, Commercial Insurance, HMO, Management, Brokers, Sales, Recruiting, Marketing, Human Resources, Sales Operations, Claims Resolution, Healthcare Management, HIPAA, Cross-functional Team...
Education
University of Nebraska at Kearney 1986 — 1990
Bachelor of Science, Psychology/Social Work
Sharp Electronics Corporation June 2015 - Present
One Call Care Management July 2013 - April 2015
One Call Medical April 2012 - July 2013
The New York City Department of Education August 2010 - April 2012
Cosmetic Essence Innovations November 2003 - June 2010
Tellium, Inc. April 2001 - November 2003
Comverse Technology January 2000 - April 2001
Comcast Cable September 1997 - January 2000
Skills
Strategic Planning, Change Management, Microsoft Excel, Budgets, Financial Analysis, Program Management, Forecasting, Mergers, Team Building, Operations Management, Management, Managerial Finance, Accounts Payable, Enterprise Software, Financial Modeling, Process Improvement, Leadership, Accounting, SAP, Inventory Management, Project Management, Recruiting, Business Strategy, Business Analysis, Start-ups, Strategy, Performance Management, Financial Reporting, Cross-functional Team..., Variance Analysis, Finance, Analysis, Business Development, Strategic Financial..., Training, Business Process..., Executive Management, Risk Management, Mergers & Acquisitions, Business Intelligence, Internal Controls, Sarbanes-Oxley Act, Pricing, Vendor Management, Business Planning, Auditing, Access, ERP, Data Analysis, Financial Accounting
Education
Western Governors University 2009 — 2011
Master of Business Administration (MBA), Strategy & Management
Monmouth University 1992 — 1997
Bachelors of Science, Dual Major: Accounting and Business Management
Erie County Medical Center May 2013 - Present
Catholic Health July 2012 - May 2013
People Inc June 2010 - June 2012
One Call Medical September 2006 - July 2009
One Call Medical September 2005 - September 2006
Skills
Cpr Certified, Healthcare, HIPAA, Hospitals, Customer Service, Clinical Research, Leadership, Medical Records, Medicine, Microsoft Office, Outlook, Strategic Planning, Team Building, Training, Vital Signs
Education
Trocaire College 2010 — 2011
Certificate, Practical Nursing
New Jersey City University 1993 — 1997
B.A., Psychology
Excelsior College
Registered Nursing/Registered Nurse
One Call Medical March 2012 - Present
AirTran Airways May 2009 - January 2012
AirTran Airways 2009 - 2012
Nationwide Security/U.S. Associates September 2008 - June 2009
Qwest Telecomm September 2000 - September 2008
Skills
Security, Call Centers, Technical Support, Team Building, Customer Service, Professional Services, Social Networking, Social Media, Cross Selling, Upgrades, Friendly Personality, Sales, Communication, Windows 7, Microsoft Office, Outlook, Internet, Collections, Payment Card Processing
Education
Georgia Perimeter College 2012 — 2014
Associate's degree, Customer Service Support/Call Center/Teleservice Operation
Kendrick High School
IronSkye May 2015 - Present
Wells Fargo June 2014 - Present
Deutsche Bank January 2009 - June 2014
Deutsche Bank January 2008 - January 2009
Deutsche Bank June 2007 - January 2008
InfoHighway Communications February 2007 - June 2007
One Call Medical July 2006 - February 2007
Deutsche Bank December 2004 - July 2006
Deutsche Bank November 2002 - November 2004
Deutsche Bank June 2000 - November 2002
Skills
Project Management, Change Management, Consulting, Data Privacy, Risk Management, Governance, IT GRC, Sarbanes-Oxley, Disaster Recovery, IT Strategy, Information Security..., Financial Risk, ITIL, Risk Assessment, Business Continuity, Enterprise Risk..., Operational Risk, @Risk, Operational Risk..., Business Intelligence, IT Risk Management, IT Service Management, IT Management, Information Security, IT Security, IT Security Policies, Big Data, Risk Reporting, IT Risk Analytics, Data Science, Data Mining, CRISC, Predictive Analytics, Predictive Modeling, Data Validation, GRC, IT Audit, Leadership, Sarbanes-Oxley Act, Management, Information Technology, Strategy, ISO 27001, CISA, PMO, Financial Services, Business Continuity..., COBIT, PCI DSS, Infrastructure
Education
University of Phoenix 2010 — 2012
Master of Information Systems, Information Technology
University of Phoenix 2008 — 2010
B.S., Information Technology
New York University 2001 — 2002
Information Technology
U.S. HealthWorks January 2015 - Present
Medical Evaluators, LLC January 2014 - Present
Delta Dental May 2008 - August 2012
OhioHealth Group February 2006 - May 2008
One Call Medical July 2005 - February 2006
GatesMcDonald Health Plus May 2000 - August 2004
CompManagement Health Systems December 1996 - May 2000
Skills
Creating and Presenting..., Marketing, Business Systems..., Public Speaking, Negotiating, Contract Renewals, Evaluation of Health..., Claims Investigations
Education
Otterbein University
Bachelor of Arts (B.A.), Business/Organizational Communications, 3.945
Hocking College
Associate of Arts and Sciences (AAS), Computer Science, 3.964
Standard and Poor's December 2006 - Present
One Call Medical April 2006 - December 2006
MetLife May 2002 - March 2006
Global Crossing February 2000 - May 2002
Citibank April 1997 - February 2000
Citibank September 1990 - March 1997
Computer Support Group 1987 - September 1990
Skills
Enterprise Architecture, SDLC, Enterprise Software, Program Management, Integration, IT Strategy, Portals, Vendor Management, Business Intelligence, Agile Methodologies, SaaS, Content Management, Strategy, Management, IT Management, Portfolio Management, Outsourcing, Crisis Management, Security, Risk Management, Business Analysis, Software Development, E-commerce, CRM, Project Management, Software Project..., Data Center, SharePoint, Document Management, Product Management, Market Data, Leadership, Governance, Business Strategy, Analytics, Solution Architecture, ITIL, Consulting, Cloud Computing, Project Portfolio..., IT Operations, Business Process, Executive Management, Team Management, Business Transformation, Architectures, Vendor Relations, Artificial Intelligence, Neural Networking, Sentiment Analysis
Education
Columbia University
Executive Education, CIO Leadership, Strategic Intuition
Texas A&M University - Central Texas 1985 — 1986
M.S., Management Information Systems
De La Salle University 1981 — 1983
B.S., Mechanical Engineering
Piedmont Healthcare/ Piedmont Heart Institute February 2015 - Present
Piedmont Healthcare December 2012 - February 2015
Children's Healthcare of Atlanta January 2009 - October 2013
One Call Medical March 2010 - December 2012
Northside-Forsyth Hospital, Cumming, GA December 2004 - August 2009
Northside-Forsyth Hospital December 2004 - August 2009
Northside-Forsyth Hospital December 2004 - August 2009
Northside-Forsyth Hospital December 2004 - August 2009
Tenet Patient Financial Services December 2004 - August 2009
Accountemps January 2002 - January 2003
Skills
Customer Service, Data Entry, Accounts Receivable, Software Documentation, Public Speaking, Leadership, Medical Coding, Medical Records, Insurance, Hospitals, Human Resources, Epic Systems, Management, Medical Billing, Healthcare
Education
Rasmussen College 2009 — 2013
Associate's Degree, Health Information Technician
Ogeechee Technical College
Medical Coding Certificate, Medical Coding
University of Phoenix
Associate's
Aerotek February 2015 - August 2015
Cablevision February 2011 - July 2014
Kelly Services May 2010 - December 2010
Solomon Page Group September 2008 - January 2010
Centene Corporation August 2006 - January 2008
One Call Medical November 1999 - August 2006
Skills
Access, PowerPoint, Microsoft Excel, Customer Service, Telemarketing, Cactus, Microsoft Word, Data Analysis, Insurance, Outlook, Healthcare, Employee Relations, Process Improvement, Contract Negotiation, Team Building, Call Center, Microsoft Office, Salesforce.com, Sales, Call Centers, Account Management, Managed Care, Health Insurance
Education
Rowan University 1996 — 1998
BS, Business Administration/Marketing
County College of Morris 1994 — 1996
AS, Business Administration
NICE Systems January 2013 - Present
DLM Global August 2004 - Present
ThruPoint October 2011 - January 2013
US Imaging Network June 2009 - July 2011
Heart of Sailing, New York 2008 - 2011
Care to Care LLC February 2008 - December 2008
One Call Medical July 2006 - December 2007
Magellan Health Services May 2005 - June 2006
National Imaging Associates, Inc. 2005 - 2006
Performix Technologies July 2000 - June 2004
Skills
Vendor Management, Cross-functional Team..., Leadership, Program Management, Call Centers, Operations Management, Project Management, Start-ups, Strategy, Performance Management, Call Center, Professional Services, Management, Executive Management, Consulting, Integration, Technical Documentation, Customer Service, Strategic Planning, Business Development, Business Process..., New Business Development, SaaS, Outsourcing, Key Performance..., Contact Center..., Management Consulting, Team Building, Employee Training, Customer Experience, Technical Writing, Presentation Development, Written & Oral..., Instructor-led Training, Adult Education, Contact Centers, Speech Analytics
Education
Boston University
BA, Music Education
Montclair State University
MA, Theatre Arts
Rutgers University-New Brunswick
ABD, Adult Education
Arch Insurance Group November 2013 - Present
Comrise (Consultant for SiriusXM) April 2013 - November 2013
Engility Corporation June 2008 - December 2012
L-3 Communications 2008 - July 2008
One Call Medical December 2006 - June 2008
Hewlett-Packard, HP Financial Services October 1998 - October 2006
Lewco Securities Corp October 1997 - October 1998
Mount Sinai Medical Center April 1989 - October 1997
Skills
Vendor Management, Disaster Recovery, Storage, WAN, Security, Network Administration, Team Building, Team Leadership, ITIL Process, Enterprise Desktop..., IT Management, IT Service Management, IT Strategy, IT Outsourcing, IT Infrastructure..., IT Operations Management, IT Performance..., ITIL, Management, Cisco Technologies, Data Center, Information Security, VoIP, SharePoint, Business Continuity, Information Technology, System Administration, Project Planning, Network Security, Active Directory, Telecommunications, Networking, Servers, Project Management, Program Management, Project Portfolio..., Infrastructure, Service Delivery
Education
SUNY Empire State College 1991 — 1993
Electrical Certificaiton
DeVry University 1985 — 1987
Technical Diploma
Arch Insurance Group July 2014 - Present
Engility Corp ( Spin-off from L-3 Communications / Command & Control Systems and Software) September 2008 - July 2014
One Call Medical April 2004 - September 2008
BusinessEdge Solutions 2002 - 2003
Fujitsu Consulting 1996 - 2003
DMR Consulting Group 1996 - 2003
Trecom Business Systems 1996 - 2003
Trecom Business Systems 1995 - 1999
Skills
Security, IT Strategy, CISSP, Network Security, VPN, Integration, Servers, Vendor Management, Windows Server, Information Security..., Information Security, Requirements Analysis, Firewalls, LAN-WAN, Network Administration, Project Management, System Administration, Business Continuity, Fibre Channel, Checkpoint, IT Management, Brocade, Security Clearance, SSL, Virtualization, Enterprise Architecture, IT Service Management, Symantec Endpoint..., IPSec, Storage, SAN, VMware, VMware ESX
Education
New Jersey City University 1993 — 1997
BS, Computer Science
Authorized Microsoft Training Centers
MCSE - NT
One Call Care Management QA EngineerOne Call Medical, Inc.March 2007 - October 2011
One Call Medical May 1997 - March 2007
Education
University of Louisiana at Monroe 1968 — 1969
None, Business
Celgene March 2013 - Present
One Call Medical March 2009 - March 2013
Education
Penn State University 1997 — 2001
cWc Healthcare Consultants, LLC January 2015 - Present
Southcoast Physicians Network and Southcoast Accountable Care Organization, LLC 2012 - 2014
CDPHP 2004 - 2012
One Call Medical 1999 - 2003
Oxford Health Plans 1997 - 1998
Mercy Health Plans 1995 - 1997
Aetna 1984 - 1993
Skills
Provider Relations, Managed Care, Provider Contracting, Provider Payment Models, Change Leadership, Team Leadership, Payments, Conceptual Modeling
Education
Bucknell University
BA, Biology
Duke University - The Fuqua School of Business
MHA
Rensselaer Polytechnic Institute at Hartford
MBA, Finance
Summit Healthcare Investors July 2012 - Present
Copernicus Group IRB October 2008 - June 2012
Alterna, LLC 2004 - 2007
Abbey Healthcare Partners 2000 - 2004
One Call Medical 1996 - 1999
Abbey Healthcare Partners 1991 - 1996
Evans Healthcare Ltd. 1984 - 1990
Skills
Clinical Trials, CRO, Clinical Research, GCP, Pharmaceutical Industry, Executive Management, Private Equity, Buyouts, Finance, Business Strategy, Start-ups, CTMS, Clinical Development, Management, Investments, Biotechnology, Leadership
Education
Columbia Business School
Master of Business Administration (M.B.A.)
Seton Hall University
Bachelor of Arts (B.A.), Economics
One Call Medical September 2011 - Present
Inland Counties Emergency Medical Services September 2004 - May 2010
Skills
Access, SQL, Analysis, Data Analysis, Experimental Design, Report Writing, SAS, Forecasting, Medicare, Teaching, Analytics, Business Intelligence, Survey Design, Data Management, Insurance, Business Analysis
Education
University of California, Riverside 1979 — 1983
One Call Care Management December 2012 - Present
One Call Medical March 2009 - November 2012
Gymboree June 2002 - March 2009
Skills
Call Centers, Customer Service, Performance Management, Leadership, Team Building, Recruiting, Vendor Management, Process Improvement, Management, Team Leadership, Coaching, Insurance
Education
Pepperdine University 2006 — 2008
Masters, Psychology
Mount Saint Mary's University 2004 — 2006
BA, Psychology minor Child Development
Novartis Pharmaceuticals September 2008 - Present
One Call Medical January 2008 - Present
Carnegie Corporation of New York July 2001 - January 2004
Pepsico International Division February 2000 - July 2001
Benchmark August 1998 - February 2000
Education
Univeristy of Phoenix 2003 — 2007
Bachelors, Business & Management
Concentra April 2014 - Present
NuQuest/Bridge Pointe March 2013 - March 2014
Healthesystems September 2011 - February 2013
NextImage Medical February 2011 - September 2011
Trover Solutions, Inc. May 2010 - February 2011
Network Synergy Group January 2008 - May 2010
One Call Medical 2000 - 2007
Skills
Workers Compensation, PBM, Account Management, Managed Care, Sales Management, New Business Development, Healthcare, Medical Cost Containment, Pharmacy Benefit..., Claim, Claims Management, Insurance, Risk Management, Medicare, Property & Casualty..., Health Insurance, Employee Benefits, Subrogation, Liability Analysis
Education
Maine Maritime Academy 1985 — 1989
B.S., Marine Engineering Operations
One Call Medical August 2009 - Present
Alstone Corp. May 2006 - September 2008
AT&T May 2000 - May 2006
AT&T January 1995 - May 2000
AT&T March 1990 - January 1995
Skills
Call Centers, Management, Business Development, Customer Satisfaction, Start-ups, Project Management, Training, Access, Marketing, Customer Service, Sales, Vendor Management
Education
University at Albany, SUNY 1996 — 2000
BS, Business Administration
Emmi Roth USA May 2008 - Present
United States Transfer Corp. March 2003 - March 2008
One Call Medical 1998 - 2000
Skills
Food Service, Marketing Strategy, Food, Microsoft Office, Customer Service, Food Industry, Food Safety, Team Building, Inventory Management, Purchasing, Merchandising, Food & Beverage, Strategic Planning, Microsoft Word
Education
Hiram College 1984 — 1985
Lacordaire Academy 1980 — 1984
High School, College Preparatory
One Call Care Management September 2015 - Present
One Call Care Management May 2013 - Present
One Call Care Management, Inc. November 2004 - Present
One Call Medical April 2009 - December 2011
One Call Medical November 2004 - March 2009
Intracorp September 2002 - November 2004
CIGNA Group Insurance January 1999 - July 2002
Skills
Workers Compensation, Claim, Claims Management, Insurance, Managed Care, Property & Casualty..., Account Management, Leadership, Underwriting, Healthcare, Employee Benefits, Legal Liability, Casualty, Sales, Risk Management, Health Insurance, Sales Operations, Network Development, Litigation Management, New Business Development, Brokers, General Insurance, Human Resources, Subrogation, Marketing Strategy, Liability, Management, Reinsurance, Program Management, Professional Liability, Claim Investigation, Utilization Management, Accident, Workers' Compensation..., Liability Analysis, Cross-functional Team..., Disability Insurance, Commercial Lines, Medicare, Benefits Administration, Commercial Insurance, Provider Relations, Strategic Partnerships, Medicaid, Executive Management, Healthcare Management, Casualty Insurance, Employment Practices..., Pharmacy Benefit...
Education
California State University-Sacramento
Bachelors, English
One Call Medical April 1996 - Present
Ohmeda January 1986 - March 1993
Skills
Managed Care, Healthcare, Leadership, Insurance, Sales, Customer Service, Team Building, Account Management, Employee Benefits, Program Management, Medicare, Strategic Planning, Process Improvement, Health Insurance, HIPAA, Contract Negotiation, Workers Compensation, Provider Relations, Claims Management, New Business Development, Management, Healthcare Industry
Education
University of Michigan - Stephen M. Ross School of Business 1975 — 1981
Bachelor's Degree, Business Administration and Management, General, 94.5
University of Michigan Business School
Bachelor of Science (BS), Business Administration
MedRisk September 2012 - Present
One Call Medical August 2008 - September 2012
Gould & Lamb, LLC 2006 - 2008
Skills
Managed Care, Workers Compensation, Insurance, Claim, Claims Management, Medicare, Account Management, Sales Management, Legal Liability, Sales, Healthcare, Property & Casualty..., Salesforce.com, New Business Development, Executive Management, Team Building, Liability, Employee Benefits, Casualty, Workers' Compensation..., Risk Management, Health Insurance, Cold Calling, Underwriting, Customer Retention, Leadership, Provider Relations
Education
Mount Saint Mary's University 2001 — 2005
Bachelor's degree, Business Administration
Venetian Care and Rehabilitation Center September 2015 - Present
Triumph Learning June 2014 - Present
One Call Care Management August 2010 - June 2014
Aeropostale October 2007 - August 2010
Rider University September 2007 - May 2009
One Call Medical May 2008 - August 2008
Old Navy May 2006 - October 2007
Skills
Human Resources, Leadership Development, Employee Relations, Microsoft Office, New Hire Orientations, Performance Management, Employee Wellness, HRIS, Onboarding, Management, PowerPoint, FMLA, ADA compliance, HR Policies, Talent Acquisition, ADP HRB, ADP E-Time, Employee Benefits, Sourcing, Employment Law, Training Delivery, Mergers & Acquisitions, Succession Planning, Retail, Network Marketing, Open Enrollment, Payroll, Customer Service
Education
Seton Hall University 2009 — 2011
M.A., Training and Development
Rider University 2005 — 2009
Bachelor in Business, Management & Leadership and Human Resource Management
MTHS
IPC The Hospitalist Company, Inc. formerly Park Avenue Medical Associates December 2013 - Present
Park Avenue Medical Associates March 2010 - December 2013
St. Vincent's Hospital January 2009 - January 2010
Affinity Health Plan 2006 - 2009
One Call Medical 2003 - 2006
Great-West Healthcare 1998 - 2003
Horizon Blue Cross Blue Shield of New Jersey 1995 - 1998
Skills
Credentialing, Data Management, Excel, Access, Windows, Word, PowerPoint, Siebel, HTML, SQL, Data Analysis, Crystal Reports, Provider Relations, Microsoft Excel, HMO, Managed Care, Microsoft Word, Network Development, Hospitals, Healthcare Management, HIPAA, Healthcare, Insurance, Medicare
Education
Rutgers, The State University of New Jersey-Newark 2012 — 2014
Masters of Science, Healthcare Management/ Informatics
American InterContinental University 2008 — 2010
Bachelors's (BA), Business Administration; Healthcare Management
American InterContinental University 2006 — 2008
Associate's (AABA), Business Administration
Chubb Institute 1998 — 2000
Certificate, Computer Programming
Christian Pentacostal 2005 - Present
One Call Medical October 2008 - April 2009
Cablevision April 2005 - June 2008
Education
Claflin University 2003 — 2004
Claflin University 1993 — 1994
Barber scotia 1992 — 1993
One Call Medical November 2009 - March 2010
Affiliated Computer Services (ACS) January 2009 - November 2009
Festina USA Watch Company 2006 - 2008
Education
CDM Institute 2010 — 2010
Medical Billing & Coding Specialist (Certification)
Saint Peter's University 2003 — 2007
BS, Psychology
PricewaterhouseCoopers February 1997 - Present
One Call Medical 1995 - 1996
Telcordia Technologies / Bellcore 1984 - 1995
Skills
Executive..., Human Resources, Project Management, Executive Interpersonal..., Office Management, Event Planning, Travel Management, Executive Calendar..., Expense Management, High Level Of..., Accounting, Administration, Outlook, Calendars
Education
Caldwell College
Bachelor of Business Administration (B.B.A.), Business
The Berkeley School
Business Administration and Management, General
One Call Medical May 2007 - Present
Great West Healthcare April 1999 - May 2007
Great West Healthcare June 2000 - October 2001
Great West Healthcare April 1999 - June 2000
University Hospital July 1998 - April 1999
Skills
Provider Relations, Network Development, Managed Care, Compliance, Healthcare, Customer Relations, Process Improvement, Team Building, Healthcare Management, Problem Solving, Medicaid, Hospitals, Customer Service, Medicare, Employee Relations, Insurance, Health Insurance, Leadership, HIPAA, Claim
Education
Montclair State University 1996 — 1998
Bachelors of Science, Healthcare Management
Essex County College 1994 — 1996
Associates, Applied Science, Health Management
One Call Medical 2005 - Present
Lucent Technologies 1999 - 2003
Education
Fairleigh Dickinson University 1989 — 1992
One Call Medical April 2002 - Present
Future Diagnostics, Inc January 1991 - January 2002
Daniel Powers, M.D January 1988 - January 1991
Spalding Radiology January 1985 - January 1990
Skills
Management, Training, Leadership, Team Building
Education
Glendale Community College
May 2006 University of Phoenix
Bachelor of Business Administration Associate Arts
One Call Care Management January 2012 - Present
One Call Medical June 2004 - December 2011
One Call Medical March 1999 - May 2004
Physicians Health Services October 1995 - March 1999
Skills
Health Insurance, Managed Care, Healthcare, Process Improvement, Workers Compensation, Management, Insurance, Provider Relations, Account Management, Visio, Network Development, Project Management, Product Management, Team Building, Salesforce.com, Business Process, Customer Service, User Acceptance Testing, Training, Hiring, Customer Implementation, Leadership
Education
Rutgers, The State University of New Jersey-New Brunswick
Bachelor of Arts, Government
Montclair State University
Master of Arts, Economics
One Call Medical June 2011 - Present
Skills
Insurance, Health Insurance, Claim, Call Centers, Managed Care, Process Improvement, Customer Service, Claims Management, Business Analysis, Vendor Management, SDLC, Employee Benefits, Property & Casualty..., Visio, Healthcare, Team Building, Account Management, Outlook
Education
Lakeland Regional High School 1992 — 1996
University of Phoenix
Bachelor's degree, Business Administration, Management and Operations
n/a - currently unemployed January 2012 - June 2012
One Call Medical June 2010 - January 2012
Clifton Medical Imaging Center July 2000 - August 2009
AAA New jersey September 1995 - July 2000
Citizens First National Bank January 1990 - January 1995
Skills
insurance verification, Call Centers, Customer Retention, Customer Satisfaction, Customer Service, Data Entry, Insurance, Management, Outlook, Process Improvement, Process Scheduler, Team Building, Software Documentation, Time Management, Training, Leadership, Microsoft Excel, Sales, Microsoft Office
Education
Montclair State University 1986 — 1990
Bachelor of Arts (B.A.), pol
Montclair State University
Bachelor of Arts, Political Science
One Call Medical 2001 - 2003
Veracity Research Company Investigations 2000 - 2001
Safeco Insurance 1999 - 2000
United States Air Force 1995 - 1999
Education
Ithaca College 1990 — 1994
Bachelor of Science (BS), Corporate Communication