Operations Manager
Operations management is an area of management concerned with designing and controlling the process of production and redesigning business operations in the production of goods or services.
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Operations Manager Employees
Alliance Property Services, Inc. May 2011 - Present
Langenscheidt Publishing Group January 2009 - January 2011
Operations Manager September 1999 - January 2009
Skills
Contract Negotiation, Contract Management, Manage Client..., Client Relations Skills, Employee Relations, Employee Management, Distribution Center..., Small Business Marketing, Gross Profit Analysis, Productivity Coaching, Six Sigma, Customer Service, Microsoft Excel, Interviews, Inspection, Internal Audit, Inventory Control, Key Account Management, Project Management, QuickBooks, Quality Control, Vendor Management, Warehousing, Customer Satisfaction, Client Relations, Budgets, Process Improvement, Leadership, Team Building, New Business Development, Strategic Planning
Education
Greenville Technical College 1982 — 1984
Business Management, Business Administration, Management and Operations
Operations Manager September 2011 - Present
carlos dupuy management August 2011 - September 2012
Sony Music Entertainment March 2001 - September 2007
Skills
Advertising, Digital Marketing, Digital Media, Email Marketing, Entertainment, Event Management, Event Planning, Music Management, Radio, Public Relations, Facebook, Marketing Communications, Music Publishing, Strategic Planning
Education
Brevard Community College
Buissness Administracion
Owner January 2015 - Present
Vice President, Operations & Development March 2003 - January 2015
Turner Broadcasting 1997 - 2003
Independent Contractor 1993 - 2002
Logistics Manager May 1996 - August 1996
Operations Manager 1993 - 1996
Skills
Event Management, Event Marketing, Event Planning, Sponsorship Activation, Sponsorship Sales, Project Management, Sports Management, Sports, Video Production, Social Media, Social Media Marketing
Education
University of Richmond 1992 — 1993
M.A., Sport Management
Virginia Tech 1986 — 1991
B.A., History
Allstate Insurance/Litke Financial Group October 2011 - Present
Allstate Financial September 2009 - Present
Allstate Insurance Agent March 1987 - July 2012
Operations Manager March 1974 - April 1987
Skills
Boat, Home, Insurance, New Business Development, Account Management, Customer Relations, Customer Service, Team Building, Sales Process, Business Development, Sales, Life Insurance, Direct Sales, Sales Management, Property & Casualty...
Education
Northern Illinois University 1978 — 1982
BA, Business
Orlando Health 2012 - Present
Operations Manager February 2008 - March 2012
Skills
Healthcare Information..., EHR, HIPAA, EMR, Health Information..., Cerner, Revenue Cycle, Medical Records, Physician Relations, Practice Management, Microsoft Office, Medical Terminology, Healthcare, Meditech, Informatics, ICD-9
Education
Florida State University 2014 — 2016
Master of Business Administration (M.B.A.), Business
University of Central Florida 2010 — 2012
Bachelor of Science (B.S.), Health Informatics and Information Management
FTBSI GLOBAL SERVICES LTD December 2011 - Present
TRIPPLE A INDUSTRIAL SUPPLIES June 2009 - Present
FAST TRIPLE BUSINESS SERVICES INC. April 2008 - Present
Operations Manager February 2004 - July 2006
Tandy Corporation February 1999 - October 2003
Skills
Coaching, Public Speaking, Strategic Planning, Business Strategy
Education
Colorado Technical University 2005 — 2007
Master of Computer Applications (MCA), Computer/Information Technology Administration and Management
Texas A&M University-Commerce 1988 — 1992
BBA, Business, Management, Marketing, and Related Support Services
Walden University
Doctoral Candidate, Information Technology Project Management
Portable Technology Solutions January 2013 - Present
Operations Manager September 2007 - April 2012
Skills
Product Management, Mobile Devices, Channel Partners, Solution Selling, Direct Sales, Go-to-market Strategy, SaaS, RFID+, Sales Management, Salesforce.com, Product Marketing, Strategic Partnerships, Enterprise Software
Education
Forest Hills High School 1981 — 1985
Queensborough Community College
Kettering Medical Center May 2011 - Present
Operations Manager September 2012 - October 2014
Skills
Expert in Revenue Cycle..., Manager for Kettering..., Nursing, Program Management, Project Planning, Strategic Planning, Strategy, Healthcare Management, Healthcare, Healthcare Information..., EHR, Leadership, Management, Informatics, EMR, Hospitals, HIPAA
Education
Indiana Wesleyan University 2008 — 2010
Master of Business Administration (MBA), Business-concentration in management
Kettering College of Medical Arts 1997 — 2001
bsn, Registered Nursing/Registered Nurse
Trophy Foods Inc. October 2014 - Present
Operations Manager January 2013 - February 2014
PDVSA Industrial November 2010 - October 2011
Saint Gobain Norpro August 2008 - October 2010
Skills
Engineering, Process Engineering, Project Engineering, Six Sigma, Continuous Improvement, Industrial Engineering, Root Cause Analysis, Petroleum, Factory, Simulations, Engineering Management, Process Simulation, Marketing, Marketing Strategy, Business Strategy, Oil/Gas, Leadership, Team Management, Quality Control, Baseball, Hardwork, Reliability Engineering, Reliable, Energy, Microsoft Project, Project Planning, Project Management, Process Control, Management, Oil, Manufacturing, Problem Solving, Negotiation, Operations Management, Sales Operations
Education
ECM College. Dublin-Ireland 2012 — 2013
Certificate, Business Administration and Management, General
Universidad Nacional Experimental de Guayana 2004 — 2009
Industrial Engineer, Engineering
IntelliFarms LLC December 2014 - Present
Army National Guard December 1998 - Present
Operations Manager August 2008 - December 2014
Research Concepts, Inc April 2007 - August 2008
Wackenhut December 2006 - April 2007
Kansas City Missouri Police Department September 2005 - September 2006
Securitas August 2001 - September 2005
Skills
Security Clearance, Military, Troubleshooting, Process Improvement, Operations Management, Process Scheduler, Team Leadership, Leadership, Inventory Management, Computer Hardware, Training, Project Management, Risk Management, Manufacturing..., Task Management, Manufacturing, Security
Education
Keller Graduate School of Management of DeVry University 2009 — 2010
Masters, Project Management
DeVry University 2003 — 2009
Bachelor of Science, Computer Engineering Technology
Northern State University 2000 — 2001
Music Teacher Education
SLAIT Consulting November 2012 - Present
Operations Manager 2011 - 2011
Lead End User Computing 2008 - 2011
Skills
Vendor Management, Process Improvement, Data Center, Disaster Recovery, ITIL, IT Service Management, Program Management, Troubleshooting, Managed Services, Project Management, Security, Management, Business Analysis, Outsourcing, IT Management, Operations Management, Cloud Computing, Team Leadership, Virtualization, Integration
Education
University of Phoenix 2004 — 2006
Bachelor of Business Administration (BBA), Business Administration and Management, General
Mississippi Gulf Coast Community College 2000 — 2002
Business Administration
ViSalus March 2014 - Present
Gap Inc./Gap July 2013 - Present
Reverend Jeanette L. Vela June 2011 - Present
Ross Stores August 2012 - July 2013
Charming Charlie January 2010 - December 2011
Corpus Christi Allergy and Asthma Center February 2009 - April 2011
Victorias Secret March 2005 - August 2008
Limited Too May 2003 - March 2005
Motherhood Maternity April 2001 - May 2003
Operations Manager April 1997 - April 2001
Skills
Retail Management, Training & Development, Leadership Development, Loss Prevention, Merchandising, Retail, Inventory Management, Customer Service, Coaching, Sales, Process Scheduler, Customer Satisfaction, Management, Temporary Placement, Payroll, Market Planning, Project Management, Finance, Leadership, Recruiting, Store Management, Training, Visual Merchandising, Human Resources, Time Management, Profit, Interviews, Retail Sales, Hiring, Driving Results, Store Operations, Teamwork, New Store Openings, Social Networking, Fashion, Event Planning, Big Box, Succession Planning, Networking, Team Leadership, Inventory Control, Customer Experience, Shrinkage, Team Building, Merchandise Planning, POS, Apparel, New Store Development, Sourcing
Education
Texas A&M University 2006 — 2008
Robstown High School 1990 — 1997
High School Diploma, Retail Marketing
Operations Manager September 2014 - Present
Skills
Temporary Staffing, Account Management, Temporary Placement, Staffing Services, Human Resources, Technical Recruiting, Recruiting, Applicant Tracking..., Operations Management, Customer Service, Sales, Hiring, Team Building, Logistics, Leadership
Education
Fullerton College
Operations Manager March 2015 - Present
Mansermar, Inc. March 2010 - March 2015
JCR Construction, LLC March 2005 - 2014
The Connor Group April 2009 - 2010
Skills
Property Management, Sales, Customer Service, Real Estate, Budgets, Yardi, Negotiation, Account Management, Contract Negotiation, Retail, Team Building, Sales Management, Marketing, Forecasting, Management, Training, Leadership, Business Development, Microsoft Excel, Program Management, Payroll
Education
Rowan University 1983 — 1986
Bachelor's degree, Business Administration and Management, General
Glassboro State College
BA, Business Administration and Management, General
NC Farm Bureau February 2012 - Present
Dave Bullard Agency of State Farm October 2009 - January 2012
State Farm Insurance October 2007 - October 2009
Operations Manager June 2005 - September 2007
Skills
Advanced Estate and..., Property & Casualty..., Life Insurance, Health Insurance, Long Term Care Insurance, Marketing, Insurance, Commercial Insurance, Disability Insurance, Casualty, Term Life Insurance, Workers Compensation, Fixed Annuities, Retirement Planning, Long-term Care, Underwriting, Homeowners, Financial Services, Critical Illness, Whole Life, Umbrella Insurance, Financial Planners, Medicare, Employee Benefits, General Insurance, Retirement, Small Business
Education
East Carolina University 1998 — 2002
Bachelor of Science (B.S.), Business Administration and Management, General
MHE - Materials Handling Equipment November 2014 - Present
C.C. Jensen Inc September 2013 - October 2014
Applied Industrial Technologies February 2013 - August 2013
Rexnord May 1991 - October 2012
Operations Manager October 1977 - May 1991
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Public Speaking, Strategic Planning, Customer Acquisition, Friendly Personality, Troubleshooting, Technical Support, Product Development, Manufacturing, Sales, Key Account Management, Purchasing, Account Management, Sales Operations, Engineering, Sales Management, New Business Development, Negotiation, Lean Manufacturing, Continuous Improvement
Education
MATC 1971 — 1974
NA
Milwaukee Area Technical College 1971 — 1973
Engineering & Science
Eastern Iowa Building June 2006 - Present
UPS Supply Chain Solutions February 2003 - June 2006
Operations Manager January 2002 - April 2004
Skills
Sales Management, Business Management, People Management, Strategic Planning, Project Management, Human Resources, Microsoft Office, Management, New Business Development, Customer Service, Advertising, Operations Management, Team Building, Construction Management, Contract Management
Education
Kaplan University, Cedar Rapids, IA 2003 — 2005
BS, Business Management
Kirkwood Community College 2001 — 2003
AA, Ag. Business
BlueGrace Logistics November 2005 - Present
BlueGrace Logistics November 2005 - April 2012
Blue Grace Logistics 2005 - March 2010
USS 2005 - November 2008
Conversent Communications November 2001 - August 2005
Operations Manager 1997 - 2001
Skills
Wicked Awesomeness, Freight, Logistics, Transportation, Sales Management, 3PL, New Business Development, Account Management, Negotiation, Pricing, Consultative Selling, Team Building, Forecasting, Customer Relations, Direct Sales, Sales Operations, Selling, Sales Process, Shipping, Hiring, LTL, Transportation..., Coaching, Logistics Management, Problem Solving, B2B, Cold Calling, Salesforce.com, Solution Selling, Mentoring, Vendor Relations, Process Improvement, Team Leadership, Public Speaking, PowerPoint, Word, Lead Generation, Teamwork, Team Management, Outlook, Performance Management, Executive Management, Telemarketing, Call Center, Recruiting, Freight Forwarding, Management, Operations Management, International Logistics, Microsoft Word
Education
University of Massachusetts, Amherst 1997 — 2001
BA, Law
The Peddie School 1993 — 1997
Soma Intimates April 2015 - Present
Cache August 2013 - March 2015
Gold's Gym 2010 - 2013
operations manager December 2002 - August 2010
Skills
Cpr Certified, AED, Personal Training, Fitness, Athletic Training, Fitness Training, Strength Training, Weight Training, Wellness Coaching, Athletics, Health Promotion, Functional Training, Sports, Wellness, Yoga, Fashion, Event Planning, Sales, Time Management, Customer Service, Leadership, Team Building, Management
Education
Bridgewater College 1982 — 1985
Bachelor of Science (BS), History and Political Science
University of South Florida St. Petersburg November 2013 - Present
University of South Florida St. Petersburg February 2012 - October 2012
Stetson University College of Law September 2008 - August 2011
Operations Manager November 2005 - June 2007
Sound Shore Medical Center June 2004 - September 2005
International Marine Investors & Management Corporation August 1994 - May 2004
Skills
Administrative..., Data Entry, Event Planning, Microsoft Office, Office Management, Microsoft Word, Microsoft Excel, Higher Education, Research, Office Administration, Fundraising, Grant Writing, Leadership, Community Outreach, Public Speaking
Education
University of South Florida St. Petersburg 2014 — 2016
Bachelor of Arts (B.A.), History
Monroe College-New Rochelle
Associate of Arts (AA), Office Management and Supervision
Hartwick College
English Language and Literature/Letters
Wincycle 2015 - Present
Kiera;s Place - All Aboard 2008 - Present
Golden Cross Ambulance 2010 - 2014
Frankie's Auto Sales 2006 - 2010
Operations Manager 2000 - 2006
Volvo City 1999 - 2000
Annicell Fruit & Produce 1993 - 1999
Bergman Horowitz & Reynolds, PC May 1988 - July 1993
Skills
certification in..., Supply Chain, Contract Negotiation, Customer Service, Six Sigma, 5S, Negotiation, New Business Development, Budgets, Strategic Planning, Project Planning, Change Management, Marketing Strategy, Entrepreneurship, Manufacturing, Continuous Improvement, Microsoft Office, Project Management, Business Strategy, Team Building, Lean Manufacturing, Operations Management, Product Development, Process Improvement, Start-ups, Sales Management, Microsoft Excel, Purchasing, Engineering
Education
Johnson State College 1984 — 1988
Bachelor of Arts (BA), Business Administration and Management, General
Castle Bank April 2015 - Present
Encite Development Group January 2014 - March 2015
Operations Manager February 2011 - August 2014
Candle n Suds October 2005 - January 2012
Corporate America Family Credit Union September 2005 - October 2010
Midwest Home Funding April 2005 - September 2005
Endoxy Healthcare November 2003 - January 2005
Midwest home funding 2005 - 2005
Lake Shore Gastroenterology April 2002 - June 2003
Skills
ACN Rep, Insurance, Team Building, Loans, Banking, Customer Service, Credit, Training, Sales, New Business Development, Business Strategy, Coaching, Process Improvement, Payments, Budgets, Financial Services, Sales Management, Marketing, Management, Business Development, Call Centers, Leadership, Risk Management, Strategic Planning, Account Management, Negotiation, Team Leadership, Financial Analysis, Direct Sales, Funding, Credit Cards, Business Planning, Small Business, Selling, Customer Retention, Start-ups, Salesforce.com, Accounting, E-commerce, Sales Process, Finance, Team Management, Entrepreneurship, Relationship Management, Vendor Management, Merchant Services, Analysis, Operations Management, Business Analysis, Management Consulting
Education
University of Phoenix 2011 — 2015
Master of Business Administration (MBA), Business Administration and Management, General, 3.65
University of Phoenix 2011 — 2013
Bachelor of Science (BS), Business Administration and Management, General, 3.62
College of Lake County 1997 — 1998
Education
Zion Benton Township High School 1994 — 1997
Diploma
Operations Manager April 2011 - October 2014
Cemtek Systems Inc. June 2013 - June 2014
Industrial Engineer Intern June 2007 - September 2011
Skills
Microsoft Excel, Six Sigma, Microsoft Office, Management, Manufacturing, Microsoft Word, Research, Engineering, Social Media, Matlab, Leadership
Education
Binghamton University 2005 — 2010
Bachelor of Applied Science (B.A.Sc.), Industrial and Systems Engineering
Binghamton University
BS Industrial and Systems Engineering, Industrial and Systems Engineering
1818 Chophouse May 2015 - Present
Operations Manager January 2015 - April 2015
Budweiser Brew House July 2014 - January 2015
Fox Sports Midwest Live! March 2014 - July 2014
Landry's Restaurants March 2013 - March 2014
Lucas Park Grille May 2012 - March 2013
Copia Urban Winery June 2011 - May 2012
Ozzie's Sports Bar March 2011 - June 2011
400 Olive at Hilton Downtown July 2010 - March 2011
Outlaw Blues June 2009 - July 2010
Skills
Microsoft Office, Mac OS, Windows, Customer Service, Food & Beverage, Graphic Design, Logistics Management, Market Analysis, Social Networking, Networking, Strategic Planning, Sports, Music Industry, Marketing, Training, PowerPoint, Social Media, Restaurants, Team Leadership, Public Speaking, Wine, Bartending, Customer Satisfaction, Menu Development, Teamwork, Management, Microsoft Word, Leadership, Event Management, Hospitality, Hiring, Team Building, Event Planning, Microsoft Excel, Employee Training
Education
Southern Illinois University, Edwardsville
Master of Business Administration (MBA), Business, Management, International Business
University of Missouri - St. Louis 2010 — 2012
Bachelor of Science (BS), International Business, Management
Southwestern Illinois College 2008 — 2010
Loyola University of Chicago 2007 — 2008
Electro Industries Inc. December 2011 - Present
Motor Magnetics Inc. LLC March 2010 - December 2011
Standard Microsystems Corp 2006 - May 2009
Standard Micro Systems Corp 2005 - 2006
RVSI Inspection 2000 - 2005
RVSI Electronics 1997 - 2000
RVSI Electronics 1995 - 1997
Operations Manager 1987 - 1995
Intelligent Business Corporaton 1983 - 1987
Periphonics Corporation 1975 - 1983
Skills
Project Management..., IPC 610 CERTIFIED, Six Sigma, Team Building, Management Skills, Delegation, Semiconductors, Engineering Management, Manufacturing, Electronics, Lean Manufacturing, Product Development, Cross-functional Team..., SPC, Test Engineering, Quality Assurance, Semiconductor Industry, Quality System, Continuous Improvement, Testing, PCB design, Management, Project Management, Program Management, Supply Chain Management, IC, Supply Chain, Root Cause Analysis, Quality Management, Failure Analysis, FMEA, Product Engineering, Engineering, Procurement, Process Improvement, Process Engineering, Supply Management, Automation, Design of Experiments, Purchasing, MRP, Leadership, Embedded Systems, Product Management, TQM, Design for Manufacturing, Kaizen, 5S, Mixed Signal
Education
State University of New York at Stony Brook 2009 — 2009
Certificate in Project Management - PMP Candidiate 2009
Suffolk County Community College 1973 — 1975
AAS, Electronic Engineering
UPS February 2006 - Present
Operations Manager June 1992 - April 2003
Circuit City June 1992 - April 2003
Skills
Freight, Cold Calling, Process Improvement, Sales, Logistics, Sales Operations, Sales Management, Account Management, Transportation, Supply Chain, LTL, Customer Service, New Business Development, Supply Chain Management, Transportation..., Logistics Management, Team Building, Contract Negotiation, Operations Management, Air Freight, Shipping, Sales Process, Negotiation, Salesforce.com
Education
Kutztown University of Pennsylvania 1975 — 1979
Bachelor of Science, Elemementary Education
Kutztown University of Pennsylvania
Operations Manager May 2015 - Present
Sport Haley May 2011 - November 2014
Nacabi Trading: Tehama and Izod G (New Owners) March 2010 - February 2011
PG-USA: Tehama and Izod G April 2001 - July 2009
Ashworth Apparel March 1998 - March 2001
Cotton Kids March 1994 - February 1998
Skills
Procurement, Supply Chain Management, Microsoft Office, Global Sourcing, Demand Planning, Spanish, Vendor Relationships, Negotiation, Management, Purchasing, Budgets, Team Building, Strategic Planning, P&L Management, Analysis, Leadership, Merchandising, Sourcing, Sales, Private Label, Apparel, Process Improvement, Marketing, Inventory Management, Customer Service, Contract Negotiation, Project Planning, Marketing Strategy, Time Management, Sales Management, Inventory Control, Pricing, New Business Development, Team Leadership, Retail, Fashion, Forecasting, Sales Operations, Product Development, Textiles, Operations Management
Education
Brigham Young University - Idaho
Business Administration, Management and Operations
Palomar College
Political Science and Government
Merced College
Music Theory
Redbeacon - A Home Depot Company June 2012 - Present
Flextronics June 2008 - August 2011
Bank of America November 2002 - December 2007
Operations Manager June 1999 - August 2002
Skills
Sales, Customer Satisfaction, Customer Service, Leadership, Management, Account Management, Microsoft Excel, Microsoft Office, Team Leadership, Training, Social Networking, Google Analytics, Retail, Call Centers, Social Media Marketing, Social Media, Sales Operations, Analytics, Photoshop, E-commerce, HTML, Teamwork, Online Advertising, Product Management, Facebook, SQL, JavaScript
Education
Kennesaw State University
Bachelor of Science (B.S.), Information Systems
Operations Manager August 2015 - Present
American Professional Bracing 2002 - 2005
The Wall Street Journal January 1997 - April 2001
Skills
Management, Microsoft Office, Research, Social Media
Education
University of Florida 1993 — 1997
Keller Williams Realty Southern Oregon February 2015 - Present
AT&T August 2009 - February 2015
2020 Communications November 2008 - August 2009
Operations Manager July 2006 - November 2008
Skills
Real Estate, Real Estate Transactions, Buyer Representation, New Home Sales, First Time Home Buyers, 1031 Exchanges, Short Sales, Foreclosures, REO, Relocation, Investment Properties, Income Properties, Mobile Technology, CMA, Research, Microsoft Office, Microsoft Excel, Microsoft Word, English, Management, Sales, Training, Windows, HTML
Education
Metropolitan State University of Denver 1999 — 2000
Human Performance Sports & Leisure
Palm Beach Atlantic University 1998 — 1998
General Studies
Verizon July 1993 - Present
Operations Manager May 1991 - June 1993
Skills
Computer Hardware, Software Quality..., Technology, Poetry, Typing, Managerial, Call Center, Customer Satisfaction, Computer Repair, Wireless Networking, Wireless, Computer Maintenance, Network Engineering, Managed Services, Cellular Communications, Hardware, Customer Support, 4G, Microsoft Office, Telecommunications, Blackberry, Windows 7, Telephone Skills, Help Desk Support, Call Centers, DSL, Networking, Customer Service, LAN-WAN, PowerPoint, System Deployment, Project Management, T1, Public Speaking, Social Media, Team Building, Management, Event Planning, Microsoft Word, Social Networking, Leadership, Training
Education
University of Phoenix 2013 — 2014
Criminal Justice, Criminal Justice/Police Science
Kaplan University-Davenport Campus 2009 — 2012
Associate of Arts and Sciences (A.A.S.), Criminal Justice and Corrections
George Westinghouse Vocational and Technical H.S. 1989 — 1992
Computer Technology, Computer Science
Electrolux April 2012 - Present
Factory Motor Parts April 2011 - April 2012
O'Reilly Auto Parts 2010 - 2011
Newell Rubbermaid 2007 - 2010
Metropark May 2004 - August 2007
Air Assault March 1988 - January 2006
Operations Manager February 1992 - May 2004
Skills
Microsoft Office, Microsoft Excel, Forecasting, Negotiation, Purchasing, Product Development, Logistics, Business Strategy, Management, Team Leadership, Operations Management, Budgets, Change Management, SAP, Sales Management, Project Management, Strategic Planning, Training, Team Building, Supply Chain Management, Supply Chain, Inventory Management, Leadership, Retail, Sales Operations, Cross-functional Team..., Continuous Improvement, Customer Satisfaction, Pricing, Income Statement, P&L Management, Inventory Control, Process Improvement, Manufacturing, Contract Negotiation, Warehousing, Lean Manufacturing, Analysis, Business Planning, Transportation, Sales, Procurement, Competitive Analysis, Profit, Merchandising, Automotive, Logistics Management, Account Management, Warehouse Management, New Business Development
Education
University of Notre Dame - Mendoza College of Business 2012 — 2012
Executive Certificate in Leadership and Managent, Business Administration, Management and Operations
The Walton Institute of Retailing 1996 — 1996
Certificate, Leadership
OEM Source, Inc August 2014 - Present
Q1w October 2013 - July 2014
Operations Manager July 2001 - March 2004
Personal Communication Devices April 1992 - April 2002
Skills
Product Management, Product Development, Vendor Management, Solution Selling, Product Marketing, Sales Management, Wireless, Team Building, Account Management, Contract Negotiation, Cross-functional Team..., Customer Experience, VoIP, Sales Operations, Telecommunications, LTE, Mobile Communications, Mobile Devices
Education
City University of New York-Brooklyn College 1994 — 1996
What do you about my education?
Seneca College March 2015 - August 2015
Seneca College June 2015 - July 2015
Operations Manager June 2014 - August 2014
Computer Technician May 2011 - August 2011
Sales Associate May 2009 - August 2010
Skills
Microsoft Office, Research, PowerPoint, Teamwork, Photoshop, Microsoft Excel, Networking, Software, Software Development, Data Analysis, Team Leadership, Time Management, Microsoft Word, Management, Customer Service, Sales, Public Speaking
Education
Seneca College of Applied Arts and Technology 2011 — 2016
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Seneca College of Applied Arts and Technology 2011 — 2015
Business Management Diploma, General Business
Clarence Fitzroy Bryant College 2009 — 2011
Associate's degree, Computer Science
Sykes March 2011 - July 2011
CSC October 2009 - March 2011
TeleTech June 2007 - April 2009
Operations Manager November 2005 - June 2007
TeleTech December 2000 - November 2005
Skills
Call Center, Budgets, Management, 360 Feedback, Operations Management, Call Centers, Training, Sales, BPO, Customer Experience, Workforce Management, Program Management, Business Analysis, Team Building, Customer Service
Education
Universidad de La Salle Bajío, A.C. 2007 — 2008
Master of Business Administration (M.B.A.), Business Administration and Management, General
Universidad de La Salle Bajío, A.C. 2002 — 2005
science in comunication, Business/Corporate Communications, Bachelor
Buying Time, LLC December 2011 - November 2012
Zakheim & Associates May 2006 - January 2010
E3nnovations Co November 2005 - May 2006
Alpine Fresh February 2004 - November 2005
Avanti Latin America Corp August 2003 - August 2005
Operations Manager August 2003 - February 2004
Universidad del Norte January 2001 - January 2002
Skills
Employee Benefits, Human Resources, Management, Training, New Hire Orientations, Employment Law, Contract Negotiation, Screening Resumes, Negotiation, Payroll
Education
California State University-Dominguez Hills 2011 — 2012
P.H.R., Human Resources Management Certification, SHRM Training Course
Universidad del Norte 1998 — 2003
J.D., Law
Simpson Strong-Tie August 1997 - Present
Operations Manager June 1995 - July 1996
Skills
Purchasing, Account Management, Strategic Planning, Team Building, Negotiation, Sales, New Business Development, Sales Operations, Forecasting, Sales Process, Budgets
Education
Texas A & M University 1971 — 1975
Bachelor of Business Administration (B.B.A.), Marketing
Texas A&M University
Bill & Melinda Gates Foundation February 2015 - Present
Bill & Melinda Gates Foundation 2007 - February 2015
Guardsmark 2001 - 2006
Pilipinas Shell Petroleum Corporation 1997 - 1999
Operations Manager 1994 - 1997
SM Supervalue 1987 - 1992
Skills
Non-profits, Community Outreach, PowerPoint, Program Development, Event Planning, Nonprofits, Policy, Public Relations, Higher Education, Fundraising, Grant Writing, Research, Event Management, Grants, Microsoft Word, Staff Development, Public Policy, Qualitative Research, Microsoft Office, Public Speaking, Organizational..., Editing, Program Evaluation, Policy Analysis, Training, Philanthropy, Program Management
Education
University of Santo Tomas 1982 — 1986
Bachelor of Arts (B.A.), Behavioral Science
The EGC Group July 1998 - Present
The EGC Group July 1998 - Present
Brands & Strategies, Inc. 1998 - Present
Operations Manager July 1994 - June 1995
Skills
Media Buying, Email Marketing, Social Media Marketing, Digital Marketing, Advertising, Sponsorship, Event Planning, Pro Bono, Corporate Social..., Event Marketing Strategy, Relationship Marketing, Event Management, Marketing, Media Relations, Media Planning, Integrated Marketing, Public Relations, Marketing Communications, Online Advertising, Copywriting, Mobile Marketing, Social Media, Corporate Communications, Trade Shows, Brand Development, Interactive Marketing, Direct Marketing, Facebook, Lead Generation, Digital Strategy, Creative Direction, SEO, Online Marketing, Direct Mail, Press Releases, Marketing Strategy, Social Networking, Entertainment, SEM, Brand Management, Campaign Management, Marketing Research, Newsletters, Creative Strategy, Google Adwords, Marketing Management, Brand Awareness, Blogging
Education
Franklin & Marshall College 1965 — 1969
Operations Manager June 2013 - Present
itelligence May 2012 - May 2013
itelligence USA, Inc. July 2010 - April 2012
Itelligence Group, Inc July 2000 - November 2010
Education
University of Cincinnati 1991 — 1996
Loyola University Maryland June 2008 - Present
Operations Manager 2001 - 2008
Baltimore Gas & Electric 1972 - 2001
Skills
University Teaching, Strategic Consulting, Operations Management, Business Strategy, Leadership Development, Strategy, Organizational..., Management Consulting, Data Analysis, Leadership, Nonprofits, Executive Coaching, Project Management, Microsoft Excel, Management
Education
Loyola University Maryland 2000 — 2001
XMBA, Finance, Economics
The StoneHill Group, Inc 2008 - Present
Operations manager February 2006 - February 2008
RR Donnelley November 1990 - February 2008
Univest 1990 - 2008
Skills
Project Management, Budgets, Financial Analysis, Management, Construction, Process Improvement, Portfolio Management, Due Diligence, Banking, Risk Management, Program Management, Loans, Analysis, Credit, Mortgage Lending, Mortgage Underwriting, Financial Services, Underwriting, Microsoft Excel, Financial Modeling, Mortgage Banking
Education
Florida State College at Jacksonville
Operations Manager July 2015 - Present
GSK 2013 - 2015
GlaxoSmithKline 2006 - 2012
GlaxoSmithKline 2001 - 2006
NDCHealth 1995 - 2001
Circuit City 1989 - 1995
Skills
Process Improvement, Data Management, Operations Management, Change Management, Data Analysis, PowerPoint, Customer Service, Excel, Vendor Management, Six Sigma, Pharmaceuticals, Word, Pharmaceutical Industry, Visio, Microsoft Excel, Business Intelligence, Leadership, Cross-functional Team..., Training, Quality Assurance, Software Documentation, Analysis, Business Analysis, Team Leadership, Business Process..., CRM, Project Management, Analytics, Management
Education
Wake Technical Community College
System, Networking, and LAN/WAN Management/Manager
Northern Arizona University, College of Business Administration
Bachelor’s Degree, Business Administration and Management, General
Operations Manager March 2014 - Present
Maine Machine Products Co May 2013 - March 2014
Ruoff Associates LLC January 1997 - March 2014
The E F Precision Group June 2004 - May 2013
Skills
Product Development, Machine Tools, Business Development, Cnc, Manufacturing, Engineering, Machining, Purchasing, Contract Management, Contract Negotiation, Contractors, Construction
Education
Camden County College
Operations Manager June 2007 - Present
Hanjin Shipping September 2006 - July 2007
DHL Bolivia May 2005 - May 2006
Education
Bradley University 2002 — 2003
BS, Business Administration
The Dow Chemical Company July 2015 - Present
The Dow Chemical Company August 2010 - July 2015
Dow Chemical June 2008 - August 2010
The Dow Chemical Company October 2006 - June 2008
The Dow Chemical Company July 2004 - October 2006
Operations Manager June 1997 - June 2004
Raytheon March 1989 - June 1997
Education
University of Alabama at Birmingham 1993 — 1995
Master of Business Administration (M.B.A.), Business Administration and Management, General, 4.0
Auburn University 1986 — 1988
MS, Chemical Engineering
Anna University 1982 — 1986
BTech, Chemical Engineering
Triangle Tile & Granite May 2007 - Present
Operations Manager November 2003 - April 2007
Distinctive Marble & Granite August 1998 - June 2001
Skills
Granite, Construction, Sales Management, Building Materials, Customer Service, Flooring, Inventory Management, Marble, New Business Development, Sales, Contractors, Team Building, Account Management, Contract Negotiation, Negotiation, Renovation, Budgets
Education
Western Carolina University 1989 — 1995
BSBA, Business Management
Pitt Community College 1991 — 1991
Associate's degree, Business Administration and Management, General
St. Mary's Medical Center May 2012 - Present
St. Mary's Medical Center December 2010 - May 2012
Operations Manager September 1998 - February 2009
HARRISON COLLEGE January 2004 - January 2005
Skills
Marketing, Purchasing, Accounts Payable, Customer Service, Management, Budgets, Healthcare, Human Resources, Interviews, Operations Management, Process Scheduler, Recruiting, B2B, Marketing Strategy, Insurance, Healthcare Management, Leadership, Public Speaking, Project Management, Strategic Planning
Education
University of Southern Indiana 2013 — 2015
Master's degree, Masters Health Administration
University of Evansville 2001 — 2004
Bachelors, Liberal Studies
Operations Manager 2013 - Present
United Technologies, Power Division 2011 - March 2013
United Technologies, Power Division 2007 - 2010
United Technologies, Power Division 2004 - 2006
United Technologies, Power Division 2001 - 2004
Skills
Project Management, Team Leadership, Lean Manufacturing, Mentoring, Manufacturing, Cross-functional Team..., Root Cause Analysis, Process Engineering, Value Stream Mapping, FMEA, Engineering Management, 5S, Kaizen, Continuous Improvement, Manufacturing..., Operations Management, Manufacturing Operations, Lean Management, Failure Analysis, Manufacturing..., Fuel Cells, Six Sigma, Product Development, Engineering, Aerospace, Program Management, Testing, Design of Experiments, SPC, Quality Assurance, Materials, DMAIC, Procurement, Quality Management, ISO, GD&T, Mechanical Engineering, Industrial Engineering, PPAP, R&D, Process Simulation, Quality System, Supplier Quality
Education
Rennsalear University
Master of Science (MS), Mechanical Engineering
Rutgers University
Bachelor of Science (BS), Mechanical Engineering
Operations Manager January 2012 - Present
Self Employed January 2006 - October 2012
Advanced Technology Services 1999 - 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Microsoft Project
Education
University of South Carolina Upstate 2006 — 2011
Bachelor of Science (BS), Business Administration, Management and Operations
PYA Importer Ltd. September 2000 - Present
Operations Manager September 1991 - September 2000
Patrick Assaraf Importer. Ltd. September 1987 - September 1991
Skills
Textiles, Purchasing, Customer Service, Manufacturing, Microsoft Office, Trade Shows, logistics, EDI, Logistics
Education
Seneca College of Applied Arts and Technology 1984 — 1987
Fashion Merchandise
Alcoa Warrick Power Plant August 2011 - Present
Prairie State Generating Company July 2009 - May 2011
Alcoa Warrick Power Plant December 2005 - June 2009
Operations Manager February 1981 - January 2006
Skills
Operations Management, Maintenance Management, Compliance, Supervisory Skills, Power Plants, Steam Turbines, Power Generation, Nuclear
Education
University of Phoenix 2013 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.75
Thomas Edison State College 2000 — 2008
BSAST, Nuclear Technology
New York Life Insurance Company February 2015 - Present
Operations Manager January 2014 - May 2015
Skills
Term Life Insurance, Whole Life, Income Protection, Asset Protection, Account Management, Lead Generation, Customer Service, Time Management, Management, Leadership, Retirement Planning, Public Speaking
Education
University of Colorado Boulder 1991 — 1995
Bachelor's in Business Administration, Marketing
Westminster High 1987 — 1991
Diploma
Atrex,Inc. May 1999 - November 2014
Operations Manager March 1995 - February 1999
Comcast Cable May 1982 - January 1995
Skills
Product Management, Solution Selling, Business Development, Cloud Computing, Wireless, Telecommunications, Pre-sales, Team Management, Mobile Devices, Managed Services, Channel Partners, SaaS, Unified Communications, Data Center, VoIP, Telephony, Account Management, Ethernet, Team Leadership, Call Centers, IP, Fiber Optics
Education
Faulkner University
Associates, Computer Science
Transways Logistics International Inc. July 2002 - Present
Transways Logistics International Inc. 2003 - May 2012
Transunion Group International Corp. 1999 - 2001
Operations Manager 1996 - 1998
Education
Queensborough Community College 1989 — 1992
Associate of Arts (A.A.), Word Processing, 3.92
DI Manufacturing November 2014 - Present
Links Snack, Inc 2012 - 2014
Skylark Meats (Business acquired by Jack Links) 2000 - 2012
Operations Manager 1979 - 2000
Skills
Continuous Improvement, Manufacturing, Product Development, Strategic Planning, Process Improvement, Operations Management, Microsoft Office, Lean Manufacturing, Supply Chain, Supply Chain Management, HACCP
Education
Bellevue Univeristy
Business Administration and Management, General
University of Nebraska at Omaha
Business Administration and Management, General
Office Scapes / Floorz, 2004 - 2013
Operations Manager 1999 - 2004
SP Richards 1990 - 1998
Skills
STAR Program..., JJ Keller Hazardous..., Keye Warehouse..., SLC CC Coaching, Team..., Lorman Workers..., Crown Equipment..., RE Harrington Human..., OSHA rules and..., GPC Affirmative Action..., HAZMAT transportation..., A Brand Called You..., Steelcase University..., Six Sigma and lean...
Education
Denver Institue of Technology
Associate of Science (AS), Architectural & Structural Drafting
Lamar Community College
Associate of Science (AS), Math Analysis
Titan Mechanical Solutions February 2008 - Present
Sears Logistic Services June 2006 - Present
Transportation manager May 2002 - June 2006
Operations manager February 1999 - May 2002
Skills
Contract Management, Process Scheduler, Operations Management, Facilities Management, Procurement, Construction Management, Subcontracting, Contractors, Construction, Cost Control
Education
Miami University 1975 — 1981
Masters Degree, Industrial Arts Education
Self-employed October 1998 - Present
Operations Manager September 1987 - February 1994
FedEx June 1978 - September 1987
Skills
Customer Service, Sales, Negotiation, New Business Development, Management, Contract Negotiation, Sales Management, Strategic Planning, Project Management
Education
Howard University 1969 — 1973
Grambling State University 1968 — 1968
Chemistry
Midwest Carpet Recycling 2012 - Present
Operations Manager 2012 - 2012
Surfaces Transport 1997 - 2012
Skills
Management, Transportation, Full P&L Responsibility, Safety, Sales, Operations Management, Customer Service, New Business Development, Strategic Planning, Inventory Management, Contract Negotiation, Logistics, Logistics Management, Negotiation, Sales Management, Supply Chain Management, Team Building
Education
Milwaukee Area Technical College 1989 — 1991
Carthage College 1987 — 1988
Transamerica Financial Advisors, Inc. February 2015 - Present
Operations Manager August 2014 - December 2014
Vocelli Pizza January 2010 - March 2011
Skills
Management, Operations Management, Microsoft Word, Microsoft Excel, Team Management, Cash Handling, Cashiering, English, Fundraising
Education
University of Central Florida 2011 — 2016
Bachelor of Science (B.S.), Finance, General, 3.0 GPA
University of Central Florida
Associate in Arts Degree, Junior, Finance
Cypress Bay High School 2007 — 2011
High School Diploma, 3.3 GPA