Optima Communications International Inc.
Address: 144 Front St W, Toronto, ON M5J 2L7, Canada Hours: Open now · Add full hours Unable to add this file. Please check that it is a valid photo. Province: Ontario Phone: +1 416-581-1236: Website: : : : Category: : Hours: Place name: : Website: http://oci.optima.net/ Category: Telemarketing service Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (1) Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Optima Communications Canada Inc Posting publicly on the Web Write a review Reviews"Good atmosphere, well educated and well behaved employees." "Very good company if you are looking for contact center services." "Great establishment to work with!" View all Google reviews
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Optima Communications International Inc. Employees
Bell April 2014 - Present
VINCI Park Services (Canada) Inc. February 2012 - April 2014
Optima Communications International Inc. October 2013 - March 2014
Total Credit Recovery Limited August 2010 - May 2012
Actv8 Marketing Inc November 2011 - February 2012
One Contact Inc April 2008 - April 2010
Canadian Tire April 2007 - April 2008
Tropical Flava Inc April 2005 - April 2007
Skills
Contract Management, Customer Service, Contract Negotiation, Budgets, Microsoft Office, Microsoft Excel, Project Planning, Team Building, Operations Management, Construction, Negotiation, Forecasting, Teamwork, Project Management, Accounting, Analysis
Education
Sir Wilfrid Laurier C.I 2002 — 2006
High School Diploma, Automotive Engineering Technology/Technician
Sir Oliver Mowat C.I 2000 — 2002
Mathematics
Seneca College of Applied Arts and Technology
incomplete, Business Administration, Management and Operations
Humber College Community Employment Services June 2013 - August 2013
Optima Communications International Inc. September 2011 - September 2012
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, PowerPoint, Public Speaking, Social Media, Research, Time Management, Teamwork, Training, Leadership, Outlook, Customer Satisfaction, Interviews, Team Leadership, Social Networking
Education
York University 2014 — 2016
Bilingual Bachelors of Psychology, Psychology
George Brown College 2012 — 2013
Career and Work Counsellor Diploma, Family and Community Services
Cirque du Soleil September 2014 - Present
Self Employeed January 2014 - Present
Durham Art Gallery September 2013 - October 2013
Optima Communications International Inc. June 2013 - July 2013
Costco Wholesale September 2012 - December 2012
Leisureworld Senior Care Corporation April 2007 - September 2009
Skills
Art Direction, Creative Direction, Concept Development, Typography, Creative Strategy, Illustrator, InDesign, Advertising, Illustration, Interaction Design, Layout, Logo Design, Graphic Design, Awesomeness, Packaging, Corporate Identity, Catalogs, Branding & Identity, Visual Communication, Web Design, Posters, Corporate Branding, QuarkXPress, Image Manipulation, Vector Illustration, Pre-press, Banners, Flyers, Brochures
Education
OCAD 2005 — 2011
Bachelor of Design, Advertising
George Brown College
Certificate, Graphic Design
EMS Seven Seas November 2014 - Present
Northeast Utilities (CL&P, NSTAR, PSNH, WMECO,Yankee Gas) March 2014 - June 2014
Toronto Hydro August 2012 - April 2013
Optima Communications International Inc. July 2010 - April 2013
Toronto Hydro February 2011 - August 2012
Skills
Call Centers, Contact Centers, Customer Satisfaction, Data Entry, Teamwork, Time Management, Accounts Receivable, Human Resources, Software Documentation, Invoicing, Lotus Notes, CRM, Excel, Payments, Microsoft Word, Accounting, Microsoft Excel, PowerPoint, SAP
Education
Carleton University
Bachelor of Arts (B.A.), Economics
Carleton University
Bachelor of Arts (B.A.), Economics
Postmedia Network Inc. January 2015 - Present
OMD Toronto October 2013 - January 2015
MediaEdge Communications January 2013 - April 2013
Postmedia Network Inc. May 2012 - September 2012
Fusion Radio (SCCR Inc.) May 2011 - May 2012
Optima Communications International Inc. May 2008 - September 2008
Skills
Social Media Marketing, Social Media, Social Networking, Customer Service, Facebook, Event Planning, Marketing Communications, Leadership, Research, Advertising, Microsoft Excel, PowerPoint, Microsoft Word, Marketing, Management, Brand Management, Online Marketing, Email Marketing, Media Relations, Microsoft Office, Teamwork, Marketing Strategy, Media Planning, Radio, Promotions, YouTube, Business, Google Adwords, Creative Problem Solving
Education
George Brown College 2012 — 2013
Postgraduate Certificate, Marketing Management - Financial Services, CGPA 3.74
University of Toronto at Scarborough 2008 — 2012
Honours Bachelor of Arts, Public Policy, Economics & Psychology
TO2015 Pan Am / Parapan Am Games June 2015 - Present
Perry + Currier Inc., Patent and Trademark Agents August 2013 - June 2014
Chemtrade Logistics Inc April 2008 - November 2011
Sears Canada Inc July 2007 - April 2008
Optima Communications International Inc September 2006 - August 2007
Skills
Windows Server, SAP, Management, Blackberry, Troubleshooting, Help Desk Support, Active Directory, Backup Exec, Windows 7, Windows XP Pro, Remote Troubleshooting, Symantec Endpoint..., Virus Removal, Ghost Imaging, Acronis True Image, Wireless Security, Blackberry Enterprise..., SAP MM, Technical Support, Windows XP, Laptops, Microsoft Exchange, Networking
Education
Seneca College of Applied Arts and Technology 2004 — 2007
Diploma, Computers
St. Michael's Hospital January 2014 - Present
St. Micheals Hospital July 2006 - 2013
Continuing Education Students' Association of Ryerson January 2010 - April 2010
Seneca College January 2007 - May 2008
Optima Communications International Inc September 2005 - December 2006
Skills
Marketing Strategy, Marketing Communications, Market Research, Marketing Metrics, Customer Relationship..., Sales Presentations, Sales Management, Tutoring, Public Speaking, Microsoft Office, Marketing, CRM, Social Media Marketing, Marketing Research, Strategic Planning, Sales, Advertising, Event Management
Education
Ryerson University 2008 — 2012
Bachelor of Commerce, Marketing Management
Seneca College of Applied Arts and Technology 2005 — 2008
Advanced College Diploma - Honours, Marketing Management
Optima Communications International Inc. May 2008 - Present
Turf Operations September 2007 - May 2008
Weedman March 2004 - September 2007
eFunds 2000 - 2004
Skills
Business Analysis, Program Management, Project Management, Call Centers, Contact Centers, Team Leadership, Change Management, Account Management, Leadership, Customer Service, Employee Training, Coaching, Microsoft Office, Process Improvement
Education
Trent University 2004 — 2007
Bachelor of Science (B.Sc), Psychology
Seneca College of Applied Arts and Technology 1999 — 2001
Computer Networking & Technical Support
SPP Canada Aircraft, Inc. (SPPCA) February 2013 - Present
UNF Karate Shotokan DO Academy 2004 - Present
Global Village English Centres July 2010 - August 2012
York Circle September 2010 - December 2010
Optima Communications International Inc. September 2008 - May 2009
Education
York University 2008 — 2012
Bachelor of Business Administration (BBA) with Honours, Marketing
Université de Sherbrooke 2009 — 2009
EXPLORE Program, Intermediate French
African Canadian SDC March 2014 - Present
Thorncliffe Neighbourhood Office January 2012 - March 2014
Optima Communications International Inc. 2010 - 2011
Geo Holidays 2007 - 2010
Skills
Accpac, Bookkeeping, Certified Payroll, Canadian GAAP, QuickBooks, Accounting Applications, Canadian Tax, Payroll, Bank Reconciliation, Sage, Financial Statements, Journal Entries, Microsoft Applications, Tax, Expenses, Accounts Receivable, Accounts Payable, Microsoft Excel, Simply Accounting..., ADP Payroll, Financial Reporting, PDOC, Remittance Processing, Sage 300 ERP, Customer Service, Invoicing
Education
CDI College , Canada 2011 — 2012
Accounting and Payroll Specialist, Accounting and Finance
University of Karachi 2002 — 2004
Bachelor of Commerce (B.Com.), Accounting and Finance
Divice Consulting April 2004 - Present
Optima Communications International Inc. May 1999 - Present
HBC Solutions October 1998 - May 1999
Skills
Project Management, Microsoft SQL Server, Call Centers, Integration, IT Management, Business Analysis, Databases, System Administration, Troubleshooting, Process Improvement, Service Delivery, Call Center, Windows, SQL, Network Design, Team Leadership, Program Management, CRM, Vendor Management, Requirements Analysis, SDLC, Telecommunications
Education
Novosibirsk State Technical University (NSTU) 1983 — 1988
Master of Science, Electronics
Scotiabank February 2015 - Present
FDM Group October 2014 - Present
Primerica August 2013 - October 2014
Wealth Maxtor July 2013 - September 2014
ITM LearningEdge Helpdesk @ Ryerson University March 2013 - July 2013
Metrolinx October 2012 - June 2013
ITM LearningEdge Helpdesk @ Ryerson University November 2010 - March 2013
Ontario Trillium Foundation June 2012 - August 2012
Consumer Contact September 2009 - November 2010
Optima Communications International Inc. September 2008 - June 2009
Skills
Troubleshooting, Technical Support, Microsoft Office, SQL, Visio, SDLC, Microsoft Excel, Testing, UML, Relational Databases, Computer Hardware, Test Cases, QA Methodologies, JIRA, HP Quality Center, Requirements Analysis, Microsoft SQL Server, Quality Assurance, Unix, Active Directory, Computer Repair, Microsoft Access, Windows Server, PowerPoint, Java, Microsoft Word, Manual Testing, Requirements Gathering, STLC, Training, Regression Testing, Teamwork, User Acceptance Testing, Customer Service, Sales, Lotus Notes, Ubuntu, Use Case Diagrams, SharePoint, Outlook, Systems Analysis, Business Analysis, Process Flow Charts, Microsoft Exchange, Windows, Windows XP, Windows 7, OS X, Microsoft Project
Education
Ryerson University 2008 — 2013
Bachelor of Commerce (BComm) Degree, Information Technology
Vankleek Hill Collegiate Institute 2004 — 2008
High School
Optima Communications International Inc. May 2014 - July 2014
First Choice Windows and Doors May 2013 - September 2013
NNPC August 2010 - July 2011
Skills
Office Administration, Customer Satisfaction, Goal Oriented, Diligent, Data and Information..., Engaging Personality, Communication Skills, Telemarketing, Maintain Strong Clients..., Sales, Customer Service, Data Entry, Administration, PowerPoint, Problem Solving, Payroll Management, Payroll Processing, Organizational Behavior, Human Resources
Education
Centennial College 2014 — 2015
Graduate Certificate, Payroll Management
Ahmadu Bello University 2012 — 2013
Master Information Management, Library and Information Science, MIM
Federal University of Technology Minna 2005 — 2009
Bachelor of Technology (BTech), Mathematics and Computer Science
ACCESS
Xylocopa Construction August 2012 - Present
Combined Insurance July 2012 - August 2012
IAMGOLD Corporation July 2011 - May 2012
Optima Communications International Inc. June 2007 - April 2011
Atomic Energy Canada February 2007 - June 2007
Kingston General Hospital June 2006 - February 2007
Assurant Solutions June 2004 - June 2006
Assurant Solutions August 2003 - June 2004
Citibank January 1999 - August 2003
Skills
Employee Relations, Performance Management, Compensation, Management Development, Recruitment/Retention, Technical Recruiting, Talent Acquisition, Sourcing, Coaching, HRIS, Change Management, Interviewing, Recruitment Advertising, Hiring, SAP, Microsoft Office, Team Building, HR Policies, Analysis, Succession Planning, HR Strategy, Team Leadership, Policy, Strategic Sourcing, Contract Negotiation, Applicant Tracking..., Supervisory Skills, Research, Contract Management, Excel, Process Improvement, PeopleSoft, Recruitment Technology, Internet Recruiting, Personality Testing, Privacy, PIPEDA, Leadership Workshops, Investigations, Workplace Violence, Workplace Safety, Workplace Investigations, Employment Law..., New Hire Orientations, Bilingualism, Microsoft Excel, Recruiting, Interviews, Time Management, Personnel Management
Education
St. Lawrence College 2005 — 2006
OMDP, Business Managment
Algonquin College of Applied Arts and Technology 1995 — 1997
Diploma, Fire Protection & Safety Technology
Optima Communications International Inc. August 2014 - Present
Skills
Marketing, Online Marketing, Marketing Strategy, Business Strategy, Monetization, Online Traffic, Business Ideas, Ideas Development
Education
Durham College 2014 — 2016
Entrepreneurial and Small Business Operations
Hip Hop Haus
University of Ontario Institute Technology
Bachelor of Commerce (BCom), Business/Commerce, General
OK Tax Services, Inc. February 2013 - April 2013
Kesmac Inc January 2011 - April 2011
Ryerson University - Office of the President January 2011 - April 2011
PwC October 2009 - April 2010
Optima Communications International Inc. September 2008 - January 2009
Skills
Microsoft Excel, US GAAP, Canadian GAAP, External Audit, Team-oriented, Big 4, Manage Client..., Field Work, Client Service Oriented
Education
Athabasca University 2013 — 2014
Professional Accounting, Accounting
Ryerson University
Bachelor of Commerce (BCom), Accounting, Marketing, High scholastic achiever with a 4th year GPA of 3.52
Collabera April 2014 - Present
Optima Communications International Inc. April 2013 - April 2014
Collabera November 2009 - February 2013
Orange Business UK August 2005 - October 2009
Sitel April 2005 - August 2005
Damodar Infotech January 2004 - March 2005
Damodar Infotech October 2001 - January 2004
Skills
Technical Recruiting, Vendor Management, Team Management, Call Centers, Recruiting, Service Delivery, Sourcing, Outsourcing, Telecommunications, Employee Relations, Customer Service, Human Resources, Performance Management, Screening, Team Leadership, Customer Satisfaction, Troubleshooting, Account Management, Management, Employee Engagement, Leadership, Positive Team Player, Building Relationships, Benefits Negotiation, Internet Recruiting, CRM, Interviews, Training
Education
Sardar Patel University 2002 — 2003
PGD in Computer Applications, Computer Science
Sardar Patel University 1999 — 2002
Bachelor of Science (B.Sc.), Mathematics
CIBC February 2015 - Present
CIBC January 2012 - Present
Collectcorp October 2008 - August 2011
AT&T Accounting Services Inc. September 2008 - October 2008
Future Shop December 2007 - January 2008
Optima Communications International Inc. August 2003 - September 2007
Skills
Microsoft Office, Blogging, Customer Relations, E-commerce, Online Marketing, Social Media, Negotiation, Qualitative Research, Market Research, Web Design, Customer Service, Financial Analysis, Leadership, Marketing, Social Networking, Marketing Strategy
Education
Humber College 2008 — 2010
Diploma, Business Marketing
TD Bank Group May 2014 - Present
Scotiabank February 2014 - May 2014
TD Bank Group December 2011 - December 2013
Oasys Consulting July 2011 - September 2011
John Hancock Financial Services February 2011 - April 2011
Open Text April 2009 - December 2010
FirstOntario Credit Union November 2009 - April 2010
Optima Communications International Inc. October 2006 - October 2009
Munich Re June 2002 - September 2006
TGT Solutions Inc September 2001 - June 2002
Skills
Project Management, Business Analysis, People Development, Executive Management, Communication, Team Building, Manage client..., Integration, PMP, Professional Services, Business Intelligence, Call Centers, Cross-functional Team..., Visio, PMO, Data Warehousing, Management, Testing, Consulting, SDLC, Vendor Management, Business Process
Education
McMaster University
Mohawk College
computer science
Optima Communications International Inc. May 2015 - Present
Education
Trent University 2009 — 2014
Bachelor of Arts Honours, Business Administration & Sociology
Optima Communications International Inc. April 2015 - Present
McDonald's Corporation August 2011 - Present
Bridlewood Presbyterian Church March 2015 - March 2015
City of Markham December 2012 - May 2013
Executive Recreation Services June 2012 - September 2012
Skills
Customer Service, Data Entry, Employment Law, HRIS, Employee Training, Research Management, Payroll, Interpersonal..., Microsoft Office, Training, Time Management, Project Planning, Recruiting, Performance Management, Microsoft Excel, Microsoft Word, Microsoft Project, Team Building, Leadership, Succession Planning, Cashiering, Workplace Health and..., Listening to customers
Education
George Brown College 2012 — 2014
Advanced Diploma, Business Administration, Human Resources
L'Amoreaux Collegiate Institute 2009 — 2012
High School Diploma
BMO Wealth Management, Retail Sales March 2015 - Present
BMO Wealth Management, Retail Sales April 2012 - March 2015
BMO InvestorLine April 2011 - April 2012
BMO InvestorLine January 2010 - April 2011
Optima Communications International Inc. November 2008 - January 2010
McDonald's Canada January 2007 - January 2010
Skills
Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Research, Project Management, Process Improvement, Marketing, Microsoft Excel, Adobe LiveCycle Designer, Adobe Professional, Salesforce.com..., Salesforce.com..., Salesforce Training, Salesforce.com...
Education
George Brown College 2007 — 2010
Financial Planning and Services, 3.48
Cegelec Abu Dhabi 2007 - 2014
Shihab Insurance and Trading Agencies Ltd. 2006 - 2007
Nestle S.A. 2002 - 2006
Optima Communications International Inc. 2000 - 2001
Procter & Gamble 1998 - 1999
Skills
Management, Business Development, Negotiation, Business Planning, Forecasting, New Business Development, Logistics, Sales, Petroleum, Sourcing, Sales Management, Human Resources, Supply Chain, Marketing, Sales Operations, Team Management, Analysis, Administration, Supply Chain Management, Sales Support, Oil, Recruiting, Contract Negotiation, Account Management, Contract Management
Education
Sana'a University 1993 — 1997
Bachelor of Arts (B.A.), French Language and Literature
ST. STEPHEN'S EMPLOYMENT AND TRAINING CENTRE 2000 — 2000
Certification, Customer Service Management
Humber College 2015 — 2015
Sales & Marketing Bridging Program
tEK Promo April 2015 - Present
Fines Ford Lincoln Sales & Service Ltd. May 2014 - September 2015
Lakeshore Honda July 2012 - May 2014
St. Clair Nissan January 2012 - June 2012
Optima Communications International Inc. 2009 - 2011
Skills
Customer Service, Automobile, Sales, Contact Centers, Customer Retention, Customer Satisfaction, Team Leadership, Customer Experience, Call Centers, Lead Generation, Performance Management, Coaching, Microsoft Excel, Leadership, Process Improvement, Teamwork, Training, Analysis
Education
Georgian College 2011 — 2011
Ontario Motor Vehicle Industry Council Certificate, MVDA 2002
Sunnybrook Health Sciences Centre 2012 - Present
Sunnybrook Health Sciences Centre September 2008 - July 2012
Sunnybrook Health Sciences Centre September 2008 - November 2011
Ryerson University September 2006 - September 2008
Optima Communications International Inc. 2005 - 2006
Skills
Medical Imaging, Medical Devices, Biomedical Engineering, Matlab, Physics, Quality Assurance, Image Processing, Radiation, Signal Processing, Project Management, Leadership, Ultrasound, Image Analysis
Education
Ryerson University 2006 — 2008
MSc, Biomedical Physics
Azad University-Tehran-Iran 1997 — 2001
BEng, Medical Engineering
Consumer Center March 2014 - Present
Optima Communications International Inc. March 2005 - February 2014
Skills
Excel, SAP, Problem Solving, Customer Relations, Administration, Microsoft Office, Customer Service, Employee Relations, Team Building, Change Management, Outlook, PowerPoint, Word, Public Speaking, Social Media, PeopleSoft, Lotus Notes, Documentation, Teamwork, Analysis, Six Sigma, Supervisory Skills, Insurance, Financial Planning, Forecasting, Budgeting, Financial Analysis, Strategic Planning, Research, Policy, Inventory Management, Operations Management, Negotiation, English, Business Analysis, Windows, Competitive Analysis, Writing, Coaching, Microsoft Excel, Strategic Financial..., Microsoft Word
Education
Humber College 2012 — 2014
Bachelor of Commerce (BCom), International Business
Humber College 2008 — 2012
Business Administration Advanced Diploma, International Business
Optima Communications International Inc. 2008 - Present
Optima Communications International 2008 - 2013
Optima Communications International 1999 - 2008
AT&T Canada 1997 - 1999
Unitel 1992 - 1997
Royal Trust 1986 - 1991
Skills
PMP, Marketing Communications, Schulich School of..., York University, Customer Acquisition, Customer Service, Technical Support, Lead Generation, Customer Experience
Education
Memorial University of Newfoundland 1982 — 1986
Bachelor Of Arts, Psychology/Sociology
Mount Pearl Central High 1977 — 1981
Honors Graduate
The Home Depot Canada December 2014 - February 2015
Quantum Management Services Ltd. October 2014 - December 2014
The Job Window April 2014 - July 2014
Sears Canada November 2013 - December 2013
Seneca College of Applied Arts and Technology January 2013 - August 2013
Optima Communications International Inc. October 2010 - December 2012
Optima Communications International Inc. June 2009 - October 2010
Skills
Credit Analysis, Customer Retention, Customer Service, Customer Satisfaction, Human Resources, Credit, Accounting, Recruiting, Customer Experience, Time Management, Employee Relations, Employee Benefits, HRIS, Applicant Tracking...
Education
Seneca College of Applied Arts and Technology 2013 — 2013
Human Resources Graduate Certificate, Human Resources
Laurentian University/Université Laurentienne 2000 — 2004
Bachelor of Social Work, Social Work
Pitney Bowes July 2010 - Present
Optima Communications International Inc. March 2009 - July 2010
REMM Systems 2005 - 2006
Bell Canada 1991 - 1999
Skills
Account Management, New Business Development, Customer Service, Solution Selling, Cold Calling, Management
Education
York University 1987 — 1990
Bachelor of Arts, English, Psychology
Centennial College 1986 — 1986
Early Childhood Education
MedicAlert Foundation Canada May 2014 - Present
Optima Communications International Inc. October 2011 - April 2014
Optima Communications International Inc. October 2009 - October 2011
Northern Provincial Grocers October 2008 - November 2009
Allied International Credit October 2005 - July 2007
BLJC November 2004 - October 2005
Rogers Communications August 2003 - November 2004
Minacs October 2000 - October 2002
Bank of Montreal 1999 - 2000
Bank of Montreal 1998 - 1999
Skills
Process Improvement, Call Center, Project Management, Team Management, Performance Management, Management, Service Delivery, Customer Experience, System Administration, Contact Centers, Vendor Management, Outsourcing, Workforce Management, Integration, Business Analysis, Change Management, CRM, BPO, Team Leadership, Marketing, Customer Service, Customer Retention, Account Management, Customer Satisfaction, Coaching, Team Building, Business Process..., Strategic Planning, Business Process, Analysis, Program Management, Project Portfolio..., Call Centers, Negotiation, Training, SDLC, Human Resources, Sales, Leadership, Banking
Education
George Brown College 1990 — 1992
Dilpoma, Computer Programming
Optima Communications International Inc. October 1999 - Present
Education
Memorial University of Newfoundland 1981 — 1986
Bachelor Of Arts, Psychology/Sociology
Fort York VFX May 2015 - Present
HomEquity Bank October 2012 - June 2014
Mae Productions Inc January 2011 - September 2013
American Express June 2011 - June 2012
Yowza Animation Inc. June 2010 - October 2010
TD August 2009 - June 2010
Optima Communications International Inc. November 2006 - June 2009
Canada's Wonderland March 2006 - July 2006
Skills
Maya, Nuke, PFTrack, After Effects, Premiere, Animation, Photoshop, VRay, Mental Ray, Drawing, Flash, Toon Boom, Storyboarding, Final Cut Pro, Soundtrack Pro
Education
Seneca College of Applied Arts and Technology 2014 — 2015
Post Graduate Certificate, Visual Effects for Film and Television
Durham College 2007 — 2010
Diploma, Computer Animation Arts
Danforth Tech 2002 — 2006
High School
Fidelity Investments March 2006 - September 2009
Optima Communications International Inc. February 2002 - March 2006
Skills
Customer Service, Sales, Performance Management, Oracle HR, Payroll, LLQP, Six Sigma, OTL, Microsoft Office, Taleo, Underwriting, Canadian Securities..., Supervising, Microsoft Word, Coaching, PowerPoint, Call Center
Education
Carleton University 1997 — 2000
B.A., Economics
Pickering College 1995 — 1997
Optima Communications International Inc. August 2012 - Present
Optima Communications International Inc. January 2011 - July 2012
Optima Communications International Inc. May 2010 - December 2010
Optima Communications International Inc. September 2009 - May 2010
Skills
Team Leadership, Time Management, Hotels, Customer Service, Hospitality Management, Hotel Management, Problem Solving, Strong Work Ethic, Positive Attitude, Good Communication..., Acting as a Team Player, Self-Confidence, Ability to Accept and..., Flexibility/Adaptability, Working Well Under..., Customer Satisfaction, Skilled Multi-tasker, CC&B
Education
Nagpur University
Master of Arts (M.A.), Economics
Nagpur University 1983 — 1986
bachelor, arte