Optima Communications International Inc.

Description

Address: 144 Front St W, Toronto, ON M5J 2L7, Canada Hours: Open now · Add full hours Unable to add this file. Please check that it is a valid photo. Province: Ontario Phone: +1 416-581-1236: Website: : : : Category: : Hours: Place name: : Website: http://oci.optima.net/ Category: Telemarketing service Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business?Add missing informationAdd business hours Unable to add this file. Please check that it is a valid photo. Questions & answers Ask a question See all questions (1) Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Optima Communications Canada Inc Posting publicly on the Web Write a review Reviews"Good atmosphere, well educated and well behaved employees." "Very good company if you are looking for contact center services." "Great establishment to work with!" View all Google reviews

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Optima Communications International Inc. Employees

Employee
Years
Job
Industry
Alex Dudhnath Alex Dudhnath Toronto, Canada Area Details
Alex Dudhnath's Optima Communications International Inc. Experience October 2013 - March 2014
Job I&R Technician @ Bell
Industry Telecommunications
Experience
Bell  April 2014 - Present
VINCI Park Services (Canada) Inc.   February 2012 - April 2014
Optima Communications International Inc.   October 2013 - March 2014
Total Credit Recovery Limited  August 2010 - May 2012
Actv8 Marketing Inc  November 2011 - February 2012
One Contact Inc  April 2008 - April 2010
Canadian Tire  April 2007 - April 2008
Tropical Flava Inc   April 2005 - April 2007

Skills
Contract Management, Customer Service, Contract Negotiation, Budgets, Microsoft Office, Microsoft Excel, Project Planning, Team Building, Operations Management, Construction, Negotiation, Forecasting, Teamwork, Project Management, Accounting, Analysis

Education
Sir Wilfrid Laurier C.I   2002 — 2006
High School Diploma, Automotive Engineering Technology/Technician

Sir Oliver Mowat C.I   2000 — 2002
Mathematics

Seneca College of Applied Arts and Technology
incomplete, Business Administration, Management and Operations

Ameera Dostmohamed Ameera Dostmohamed Toronto, Canada Area Details
Ameera Dostmohamed's Optima Communications International Inc. Experience September 2011 - September 2012
Job Career and Work Counsellor in Training at Humber College Community Employment Services
Industry Consumer Services
Experience
Humber College Community Employment Services   June 2013 - August 2013
Optima Communications International Inc.   September 2011 - September 2012

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Team Building, PowerPoint, Public Speaking, Social Media, Research, Time Management, Teamwork, Training, Leadership, Outlook, Customer Satisfaction, Interviews, Team Leadership, Social Networking

Education
York University   2014 — 2016
Bilingual Bachelors of Psychology, Psychology

George Brown College   2012 — 2013
Career and Work Counsellor Diploma, Family and Community Services

Kimberley Daly Kimberley Daly Toronto, Canada Area Details
Kimberley Daly's Optima Communications International Inc. Experience June 2013 - July 2013
Job VIP Hostess at Cirque du Soleil
Industry Design
Experience
Cirque du Soleil  September 2014 - Present
Self Employeed  January 2014 - Present
Durham Art Gallery   September 2013 - October 2013
Optima Communications International Inc.   June 2013 - July 2013
Costco Wholesale  September 2012 - December 2012
Leisureworld Senior Care Corporation  April 2007 - September 2009

Skills
Art Direction, Creative Direction, Concept Development, Typography, Creative Strategy, Illustrator, InDesign, Advertising, Illustration, Interaction Design, Layout, Logo Design, Graphic Design, Awesomeness, Packaging, Corporate Identity, Catalogs, Branding & Identity, Visual Communication, Web Design, Posters, Corporate Branding, QuarkXPress, Image Manipulation, Vector Illustration, Pre-press, Banners, Flyers, Brochures

Education
OCAD   2005 — 2011
Bachelor of Design, Advertising

George Brown College
Certificate, Graphic Design

Saima Chowdhury Saima Chowdhury Houston, Texas Area Details
Saima Chowdhury's Optima Communications International Inc. Experience July 2010 - April 2013
Job .
Industry Maritime
Experience
EMS Seven Seas   November 2014 - Present
Northeast Utilities (CL&P, NSTAR, PSNH, WMECO,Yankee Gas)   March 2014 - June 2014
Toronto Hydro  August 2012 - April 2013
Optima Communications International Inc.   July 2010 - April 2013
Toronto Hydro  February 2011 - August 2012

Skills
Call Centers, Contact Centers, Customer Satisfaction, Data Entry, Teamwork, Time Management, Accounts Receivable, Human Resources, Software Documentation, Invoicing, Lotus Notes, CRM, Excel, Payments, Microsoft Word, Accounting, Microsoft Excel, PowerPoint, SAP

Education
Carleton University
Bachelor of Arts (B.A.), Economics

Carleton University
Bachelor of Arts (B.A.), Economics

Zamaan Sunderji Zamaan Sunderji Toronto, Canada Area Details
Zamaan Sunderji's Optima Communications International Inc. Experience May 2008 - September 2008
Job Media Strategist at Postmedia Network Inc.
Industry Marketing and Advertising
Experience
Postmedia Network Inc.  January 2015 - Present
OMD Toronto  October 2013 - January 2015
MediaEdge Communications  January 2013 - April 2013
Postmedia Network Inc.  May 2012 - September 2012
Fusion Radio (SCCR Inc.)   May 2011 - May 2012
Optima Communications International Inc.   May 2008 - September 2008

Skills
Social Media Marketing, Social Media, Social Networking, Customer Service, Facebook, Event Planning, Marketing Communications, Leadership, Research, Advertising, Microsoft Excel, PowerPoint, Microsoft Word, Marketing, Management, Brand Management, Online Marketing, Email Marketing, Media Relations, Microsoft Office, Teamwork, Marketing Strategy, Media Planning, Radio, Promotions, YouTube, Business, Google Adwords, Creative Problem Solving

Education
George Brown College   2012 — 2013
Postgraduate Certificate, Marketing Management - Financial Services, CGPA 3.74

University of Toronto at Scarborough   2008 — 2012
Honours Bachelor of Arts, Public Policy, Economics & Psychology

Denis Braginsky Denis Braginsky Toronto, Canada Area Details
Denis Braginsky's Optima Communications International Inc. Experience September 2006 - August 2007
Job Experienced IT Professional
Industry Information Technology and Services
Experience
TO2015 Pan Am / Parapan Am Games   June 2015 - Present
Perry + Currier Inc., Patent and Trademark Agents   August 2013 - June 2014
Chemtrade Logistics Inc   April 2008 - November 2011
Sears Canada Inc  July 2007 - April 2008
Optima Communications International Inc  September 2006 - August 2007

Skills
Windows Server, SAP, Management, Blackberry, Troubleshooting, Help Desk Support, Active Directory, Backup Exec, Windows 7, Windows XP Pro, Remote Troubleshooting, Symantec Endpoint..., Virus Removal, Ghost Imaging, Acronis True Image, Wireless Security, Blackberry Enterprise..., SAP MM, Technical Support, Windows XP, Laptops, Microsoft Exchange, Networking

Education
Seneca College of Applied Arts and Technology   2004 — 2007
Diploma, Computers

Senyo Williams Senyo Williams Toronto, Canada Area Details
Senyo Williams's Optima Communications International Inc. Experience September 2005 - December 2006
Job Assistant Renal Transplant Program at St. Michael's Hospital
Industry Hospital & Health Care
Experience
St. Michael's Hospital   January 2014 - Present
St. Micheals Hospital   July 2006 - 2013
Continuing Education Students' Association of Ryerson   January 2010 - April 2010
Seneca College  January 2007 - May 2008
Optima Communications International Inc  September 2005 - December 2006

Skills
Marketing Strategy, Marketing Communications, Market Research, Marketing Metrics, Customer Relationship..., Sales Presentations, Sales Management, Tutoring, Public Speaking, Microsoft Office, Marketing, CRM, Social Media Marketing, Marketing Research, Strategic Planning, Sales, Advertising, Event Management

Education
Ryerson University   2008 — 2012
Bachelor of Commerce, Marketing Management

Seneca College of Applied Arts and Technology   2005 — 2008
Advanced College Diploma - Honours, Marketing Management

Christopher Childerhouse Christopher Childerhouse Toronto, Canada Area Details
Christopher Childerhouse's Optima Communications International Inc. Experience May 2008 - Present
Job Program Manager at Optima Communications
Industry Insurance
Experience
Optima Communications International Inc.   May 2008 - Present
Turf Operations   September 2007 - May 2008
Weedman   March 2004 - September 2007
eFunds  2000 - 2004

Skills
Business Analysis, Program Management, Project Management, Call Centers, Contact Centers, Team Leadership, Change Management, Account Management, Leadership, Customer Service, Employee Training, Coaching, Microsoft Office, Process Improvement

Education
Trent University   2004 — 2007
Bachelor of Science (B.Sc), Psychology

Seneca College of Applied Arts and Technology   1999 — 2001
Computer Networking & Technical Support

Catherine Tarnowski Catherine Tarnowski Toronto, Canada Area Details
Catherine Tarnowski's Optima Communications International Inc. Experience September 2008 - May 2009
Job Account Management Staff, Marketing and Sales at SPP Canada Aircraft, Inc.
Industry Marketing and Advertising
Experience
SPP Canada Aircraft, Inc. (SPPCA)   February 2013 - Present
UNF Karate Shotokan DO Academy   2004 - Present
Global Village English Centres  July 2010 - August 2012
York Circle   September 2010 - December 2010
Optima Communications International Inc.   September 2008 - May 2009

Education
York University   2008 — 2012
Bachelor of Business Administration (BBA) with Honours, Marketing

Université de Sherbrooke   2009 — 2009
EXPLORE Program, Intermediate French

Mahwish Noushad Mahwish Noushad Toronto, Canada Area Details
Mahwish Noushad's Optima Communications International Inc. Experience 2010 - 2011
Job Finance and Corporate Service Associate at African Canadian SDC
Industry Accounting
Experience
African Canadian SDC   March 2014 - Present
Thorncliffe Neighbourhood Office  January 2012 - March 2014
Optima Communications International Inc.   2010 - 2011
Geo Holidays   2007 - 2010

Skills
Accpac, Bookkeeping, Certified Payroll, Canadian GAAP, QuickBooks, Accounting Applications, Canadian Tax, Payroll, Bank Reconciliation, Sage, Financial Statements, Journal Entries, Microsoft Applications, Tax, Expenses, Accounts Receivable, Accounts Payable, Microsoft Excel, Simply Accounting..., ADP Payroll, Financial Reporting, PDOC, Remittance Processing, Sage 300 ERP, Customer Service, Invoicing

Education
CDI College , Canada   2011 — 2012
Accounting and Payroll Specialist, Accounting and Finance

University of Karachi   2002 — 2004
Bachelor of Commerce (B.Com.), Accounting and Finance

Igor Dinissuk Igor Dinissuk Toronto, Canada Area Details
Igor Dinissuk's Optima Communications International Inc. Experience May 1999 - Present
Job Manager, IT Infrastructure at Optima Communications International Inc.
Industry Outsourcing/Offshoring
Experience
Divice Consulting   April 2004 - Present
Optima Communications International Inc.   May 1999 - Present
HBC Solutions   October 1998 - May 1999

Skills
Project Management, Microsoft SQL Server, Call Centers, Integration, IT Management, Business Analysis, Databases, System Administration, Troubleshooting, Process Improvement, Service Delivery, Call Center, Windows, SQL, Network Design, Team Leadership, Program Management, CRM, Vendor Management, Requirements Analysis, SDLC, Telecommunications

Education
Novosibirsk State Technical University (NSTU)   1983 — 1988
Master of Science, Electronics

Al-Mamun Molla Al-Mamun Molla Toronto, Canada Area Details
Al-Mamun Molla's Optima Communications International Inc. Experience September 2008 - June 2009
Job Business Systems Analyst at Scotiabank
Industry Information Technology and Services
Experience
Scotiabank  February 2015 - Present
FDM Group  October 2014 - Present
Primerica  August 2013 - October 2014
Wealth Maxtor   July 2013 - September 2014
ITM LearningEdge Helpdesk @ Ryerson University   March 2013 - July 2013
Metrolinx  October 2012 - June 2013
ITM LearningEdge Helpdesk @ Ryerson University   November 2010 - March 2013
Ontario Trillium Foundation  June 2012 - August 2012
Consumer Contact  September 2009 - November 2010
Optima Communications International Inc.   September 2008 - June 2009

Skills
Troubleshooting, Technical Support, Microsoft Office, SQL, Visio, SDLC, Microsoft Excel, Testing, UML, Relational Databases, Computer Hardware, Test Cases, QA Methodologies, JIRA, HP Quality Center, Requirements Analysis, Microsoft SQL Server, Quality Assurance, Unix, Active Directory, Computer Repair, Microsoft Access, Windows Server, PowerPoint, Java, Microsoft Word, Manual Testing, Requirements Gathering, STLC, Training, Regression Testing, Teamwork, User Acceptance Testing, Customer Service, Sales, Lotus Notes, Ubuntu, Use Case Diagrams, SharePoint, Outlook, Systems Analysis, Business Analysis, Process Flow Charts, Microsoft Exchange, Windows, Windows XP, Windows 7, OS X, Microsoft Project

Education
Ryerson University   2008 — 2013
Bachelor of Commerce (BComm) Degree, Information Technology

Vankleek Hill Collegiate Institute   2004 — 2008
High School

FATIMA LAWAL ABDULLAHI FATIMA LAWAL ABDULLAHI Toronto, Canada Area Details
FATIMA LAWAL ABDULLAHI's Optima Communications International Inc. Experience May 2014 - July 2014
Job Sales Representative at Optima Communications International Inc.
Industry Insurance
Experience
Optima Communications International Inc.   May 2014 - July 2014
First Choice Windows and Doors   May 2013 - September 2013
NNPC  August 2010 - July 2011

Skills
Office Administration, Customer Satisfaction, Goal Oriented, Diligent, Data and Information..., Engaging Personality, Communication Skills, Telemarketing, Maintain Strong Clients..., Sales, Customer Service, Data Entry, Administration, PowerPoint, Problem Solving, Payroll Management, Payroll Processing, Organizational Behavior, Human Resources

Education
Centennial College   2014 — 2015
Graduate Certificate, Payroll Management

Ahmadu Bello University   2012 — 2013
Master Information Management, Library and Information Science, MIM

Federal University of Technology Minna   2005 — 2009
Bachelor of Technology (BTech), Mathematics and Computer Science

ACCESS

Kirk Millar Kirk Millar Toronto, Canada Area Details
Kirk Millar's Optima Communications International Inc. Experience June 2007 - April 2011
Job Contractor
Industry Construction
Experience
Xylocopa Construction   August 2012 - Present
Combined Insurance  July 2012 - August 2012
IAMGOLD Corporation  July 2011 - May 2012
Optima Communications International Inc.   June 2007 - April 2011
Atomic Energy Canada   February 2007 - June 2007
Kingston General Hospital  June 2006 - February 2007
Assurant Solutions  June 2004 - June 2006
Assurant Solutions  August 2003 - June 2004
Citibank  January 1999 - August 2003

Skills
Employee Relations, Performance Management, Compensation, Management Development, Recruitment/Retention, Technical Recruiting, Talent Acquisition, Sourcing, Coaching, HRIS, Change Management, Interviewing, Recruitment Advertising, Hiring, SAP, Microsoft Office, Team Building, HR Policies, Analysis, Succession Planning, HR Strategy, Team Leadership, Policy, Strategic Sourcing, Contract Negotiation, Applicant Tracking..., Supervisory Skills, Research, Contract Management, Excel, Process Improvement, PeopleSoft, Recruitment Technology, Internet Recruiting, Personality Testing, Privacy, PIPEDA, Leadership Workshops, Investigations, Workplace Violence, Workplace Safety, Workplace Investigations, Employment Law..., New Hire Orientations, Bilingualism, Microsoft Excel, Recruiting, Interviews, Time Management, Personnel Management

Education
St. Lawrence College   2005 — 2006
OMDP, Business Managment

Algonquin College of Applied Arts and Technology   1995 — 1997
Diploma, Fire Protection & Safety Technology

Justin Sutherland Justin Sutherland Toronto, Canada Area Details
Justin Sutherland's Optima Communications International Inc. Experience August 2014 - Present
Job Business Entrepreneur
Industry Marketing and Advertising
Experience
Optima Communications International Inc.   August 2014 - Present

Skills
Marketing, Online Marketing, Marketing Strategy, Business Strategy, Monetization, Online Traffic, Business Ideas, Ideas Development

Education
Durham College   2014 — 2016
Entrepreneurial and Small Business Operations

Hip Hop Haus

University of Ontario Institute Technology
Bachelor of Commerce (BCom), Business/Commerce, General

Abdullah Mirza Abdullah Mirza San Francisco Bay Area Details
Abdullah Mirza's Optima Communications International Inc. Experience September 2008 - January 2009
Job CPA Candidate with Big 4 Experience
Industry Accounting
Experience
OK Tax Services, Inc.   February 2013 - April 2013
Kesmac Inc   January 2011 - April 2011
Ryerson University - Office of the President   January 2011 - April 2011
PwC  October 2009 - April 2010
Optima Communications International Inc.   September 2008 - January 2009

Skills
Microsoft Excel, US GAAP, Canadian GAAP, External Audit, Team-oriented, Big 4, Manage Client..., Field Work, Client Service Oriented

Education
Athabasca University   2013 — 2014
Professional Accounting, Accounting

Ryerson University
Bachelor of Commerce (BCom), Accounting, Marketing, High scholastic achiever with a 4th year GPA of 3.52

Tamanna (Tammy) Patel Tamanna (Tammy) Patel Morristown, New Jersey Details
Tamanna (Tammy) Patel's Optima Communications International Inc. Experience April 2013 - April 2014
Job Client Relationship Executive
Industry Information Technology and Services
Experience
Collabera  April 2014 - Present
Optima Communications International Inc.   April 2013 - April 2014
Collabera  November 2009 - February 2013
Orange Business UK   August 2005 - October 2009
Sitel  April 2005 - August 2005
Damodar Infotech   January 2004 - March 2005
Damodar Infotech   October 2001 - January 2004

Skills
Technical Recruiting, Vendor Management, Team Management, Call Centers, Recruiting, Service Delivery, Sourcing, Outsourcing, Telecommunications, Employee Relations, Customer Service, Human Resources, Performance Management, Screening, Team Leadership, Customer Satisfaction, Troubleshooting, Account Management, Management, Employee Engagement, Leadership, Positive Team Player, Building Relationships, Benefits Negotiation, Internet Recruiting, CRM, Interviews, Training

Education
Sardar Patel University   2002 — 2003
PGD in Computer Applications, Computer Science

Sardar Patel University   1999 — 2002
Bachelor of Science (B.Sc.), Mathematics

Bosun Rennaiye Bosun Rennaiye Toronto, Canada Area Details
Bosun Rennaiye's Optima Communications International Inc. Experience August 2003 - September 2007
Job at CIBC
Industry Financial Services
Experience
CIBC  February 2015 - Present
CIBC  January 2012 - Present
Collectcorp  October 2008 - August 2011
AT&T Accounting Services Inc.   September 2008 - October 2008
Future Shop  December 2007 - January 2008
Optima Communications International Inc.   August 2003 - September 2007

Skills
Microsoft Office, Blogging, Customer Relations, E-commerce, Online Marketing, Social Media, Negotiation, Qualitative Research, Market Research, Web Design, Customer Service, Financial Analysis, Leadership, Marketing, Social Networking, Marketing Strategy

Education
Humber College   2008 — 2010
Diploma, Business Marketing

Harrison Huie, PMP, P.CRM Harrison Huie, PMP, P.CRM Toronto, Canada Area Details
Harrison Huie, PMP, P.CRM's Optima Communications International Inc. Experience October 2006 - October 2009
Job Project Manager Contract
Industry Information Technology and Services
Experience
TD Bank Group  May 2014 - Present
Scotiabank  February 2014 - May 2014
TD Bank Group  December 2011 - December 2013
Oasys Consulting   July 2011 - September 2011
John Hancock Financial Services  February 2011 - April 2011
Open Text  April 2009 - December 2010
FirstOntario Credit Union  November 2009 - April 2010
Optima Communications International Inc.   October 2006 - October 2009
Munich Re  June 2002 - September 2006
TGT Solutions Inc   September 2001 - June 2002

Skills
Project Management, Business Analysis, People Development, Executive Management, Communication, Team Building, Manage client..., Integration, PMP, Professional Services, Business Intelligence, Call Centers, Cross-functional Team..., Visio, PMO, Data Warehousing, Management, Testing, Consulting, SDLC, Vendor Management, Business Process

Education
McMaster University

Mohawk College
computer science

Murtaza Rizvi Murtaza Rizvi Toronto, Canada Area Details
Murtaza Rizvi's Optima Communications International Inc. Experience May 2015 - Present
Job Attended Trent University
Industry
Experience
Optima Communications International Inc.   May 2015 - Present

Education
Trent University   2009 — 2014
Bachelor of Arts Honours, Business Administration & Sociology

Giani Danca Celemin Giani Danca Celemin Toronto, Canada Area Details
Giani Danca Celemin's Optima Communications International Inc. Experience April 2015 - Present
Job BA Human Resources Management Graduate
Industry Human Resources
Experience
Optima Communications International Inc.   April 2015 - Present
McDonald's Corporation  August 2011 - Present
Bridlewood Presbyterian Church   March 2015 - March 2015
City of Markham  December 2012 - May 2013
Executive Recreation Services   June 2012 - September 2012

Skills
Customer Service, Data Entry, Employment Law, HRIS, Employee Training, Research Management, Payroll, Interpersonal..., Microsoft Office, Training, Time Management, Project Planning, Recruiting, Performance Management, Microsoft Excel, Microsoft Word, Microsoft Project, Team Building, Leadership, Succession Planning, Cashiering, Workplace Health and..., Listening to customers

Education
George Brown College   2012 — 2014
Advanced Diploma, Business Administration, Human Resources

L'Amoreaux Collegiate Institute   2009 — 2012
High School Diploma

Sarah-Jane Chong Sarah-Jane Chong Toronto, Canada Area Details
Sarah-Jane Chong's Optima Communications International Inc. Experience November 2008 - January 2010
Job Reports Analyst and Salesforce Administrator at BMO Wealth Management, Retail Sales
Industry Financial Services
Experience
BMO Wealth Management, Retail Sales   March 2015 - Present
BMO Wealth Management, Retail Sales   April 2012 - March 2015
BMO InvestorLine  April 2011 - April 2012
BMO InvestorLine  January 2010 - April 2011
Optima Communications International Inc.   November 2008 - January 2010
McDonald's Canada  January 2007 - January 2010

Skills
Microsoft Office, Customer Service, Microsoft Word, PowerPoint, Research, Project Management, Process Improvement, Marketing, Microsoft Excel, Adobe LiveCycle Designer, Adobe Professional, Salesforce.com..., Salesforce.com..., Salesforce Training, Salesforce.com...

Education
George Brown College   2007 — 2010
Financial Planning and Services, 3.48

Ali BAFAGIH, MCInst.M Ali BAFAGIH, MCInst.M Toronto, Canada Area Details
Ali BAFAGIH, MCInst.M's Optima Communications International Inc. Experience 2000 - 2001
Job Sales & Customer Service Specialist at Teleperformance Canada
Industry Consumer Services
Experience
Cegelec Abu Dhabi   2007 - 2014
Shihab Insurance and Trading Agencies Ltd.   2006 - 2007
Nestle S.A.   2002 - 2006
Optima Communications International Inc.   2000 - 2001
Procter & Gamble  1998 - 1999

Skills
Management, Business Development, Negotiation, Business Planning, Forecasting, New Business Development, Logistics, Sales, Petroleum, Sourcing, Sales Management, Human Resources, Supply Chain, Marketing, Sales Operations, Team Management, Analysis, Administration, Supply Chain Management, Sales Support, Oil, Recruiting, Contract Negotiation, Account Management, Contract Management

Education
Sana'a University   1993 — 1997
Bachelor of Arts (B.A.), French Language and Literature

ST. STEPHEN'S EMPLOYMENT AND TRAINING CENTRE   2000 — 2000
Certification, Customer Service Management

Humber College   2015 — 2015
Sales & Marketing Bridging Program

Paul Foggia Paul Foggia Toronto, Canada Area Details
Paul Foggia's Optima Communications International Inc. Experience 2009 - 2011
Job Making my Passion, my Profession
Industry Music
Experience
tEK Promo   April 2015 - Present
Fines Ford Lincoln Sales & Service Ltd.   May 2014 - September 2015
Lakeshore Honda   July 2012 - May 2014
St. Clair Nissan   January 2012 - June 2012
Optima Communications International Inc.   2009 - 2011

Skills
Customer Service, Automobile, Sales, Contact Centers, Customer Retention, Customer Satisfaction, Team Leadership, Customer Experience, Call Centers, Lead Generation, Performance Management, Coaching, Microsoft Excel, Leadership, Process Improvement, Teamwork, Training, Analysis

Education
Georgian College   2011 — 2011
Ontario Motor Vehicle Industry Council Certificate, MVDA 2002

Sara Iradji Sara Iradji Toronto, Canada Area Details
Sara Iradji's Optima Communications International Inc. Experience 2005 - 2006
Job Physics Associate at Sunnybrook Health Sciences Centre
Industry Higher Education
Experience
Sunnybrook Health Sciences Centre  2012 - Present
Sunnybrook Health Sciences Centre  September 2008 - July 2012
Sunnybrook Health Sciences Centre  September 2008 - November 2011
Ryerson University  September 2006 - September 2008
Optima Communications International Inc.   2005 - 2006

Skills
Medical Imaging, Medical Devices, Biomedical Engineering, Matlab, Physics, Quality Assurance, Image Processing, Radiation, Signal Processing, Project Management, Leadership, Ultrasound, Image Analysis

Education
Ryerson University   2006 — 2008
MSc, Biomedical Physics

Azad University-Tehran-Iran   1997 — 2001
BEng, Medical Engineering

Rhean D'souza Rhean D'souza Toronto, Canada Area Details
Rhean D'souza's Optima Communications International Inc. Experience March 2005 - February 2014
Job Canadian Regional Division Manager
Industry Outsourcing/Offshoring
Experience
Consumer Center   March 2014 - Present
Optima Communications International Inc.   March 2005 - February 2014

Skills
Excel, SAP, Problem Solving, Customer Relations, Administration, Microsoft Office, Customer Service, Employee Relations, Team Building, Change Management, Outlook, PowerPoint, Word, Public Speaking, Social Media, PeopleSoft, Lotus Notes, Documentation, Teamwork, Analysis, Six Sigma, Supervisory Skills, Insurance, Financial Planning, Forecasting, Budgeting, Financial Analysis, Strategic Planning, Research, Policy, Inventory Management, Operations Management, Negotiation, English, Business Analysis, Windows, Competitive Analysis, Writing, Coaching, Microsoft Excel, Strategic Financial..., Microsoft Word

Education
Humber College   2012 — 2014
Bachelor of Commerce (BCom), International Business

Humber College   2008 — 2012
Business Administration Advanced Diploma, International Business

Elizabeth Sedlacek Elizabeth Sedlacek Toronto, Canada Area Details
Elizabeth Sedlacek's Optima Communications International Inc. Experience 2008 - Present
Job Senior Director Business Development & Client Care at Optima Communications International
Industry Outsourcing/Offshoring
Experience
Optima Communications International Inc.   2008 - Present
Optima Communications International   2008 - 2013
Optima Communications International   1999 - 2008
AT&T Canada  1997 - 1999
Unitel  1992 - 1997
Royal Trust  1986 - 1991

Skills
PMP, Marketing Communications, Schulich School of..., York University, Customer Acquisition, Customer Service, Technical Support, Lead Generation, Customer Experience

Education
Memorial University of Newfoundland   1982 — 1986
Bachelor Of Arts, Psychology/Sociology

Mount Pearl Central High   1977 — 1981
Honors Graduate

Jennifer Ahmad Jennifer Ahmad Toronto, Canada Area Details
Jennifer Ahmad's Optima Communications International Inc. Experience October 2010 - December 2012
Job Recruitment Assistant at Quantum
Industry Human Resources
Experience
The Home Depot Canada  December 2014 - February 2015
Quantum Management Services Ltd.  October 2014 - December 2014
The Job Window   April 2014 - July 2014
Sears Canada  November 2013 - December 2013
Seneca College of Applied Arts and Technology  January 2013 - August 2013
Optima Communications International Inc.   October 2010 - December 2012
Optima Communications International Inc.   June 2009 - October 2010

Skills
Credit Analysis, Customer Retention, Customer Service, Customer Satisfaction, Human Resources, Credit, Accounting, Recruiting, Customer Experience, Time Management, Employee Relations, Employee Benefits, HRIS, Applicant Tracking...

Education
Seneca College of Applied Arts and Technology   2013 — 2013
Human Resources Graduate Certificate, Human Resources

Laurentian University/Université Laurentienne   2000 — 2004
Bachelor of Social Work, Social Work

Margaret Sutton Margaret Sutton Toronto, Canada Area Details
Margaret Sutton's Optima Communications International Inc. Experience March 2009 - July 2010
Job Account Manager New Business Development at Pitney Bowes
Industry Business Supplies and Equipment
Experience
Pitney Bowes  July 2010 - Present
Optima Communications International Inc.   March 2009 - July 2010
REMM Systems   2005 - 2006
Bell Canada  1991 - 1999

Skills
Account Management, New Business Development, Customer Service, Solution Selling, Cold Calling, Management

Education
York University   1987 — 1990
Bachelor of Arts, English, Psychology

Centennial College   1986 — 1986
Early Childhood Education

Tim Geauvreau Tim Geauvreau Toronto, Canada Area Details
Tim Geauvreau's Optima Communications International Inc. Experience October 2011 - April 2014
Job Senior Manager Operations MedicAlert Foundation
Industry Outsourcing/Offshoring
Experience
MedicAlert Foundation Canada   May 2014 - Present
Optima Communications International Inc.   October 2011 - April 2014
Optima Communications International Inc.   October 2009 - October 2011
Northern Provincial Grocers   October 2008 - November 2009
Allied International Credit  October 2005 - July 2007
BLJC  November 2004 - October 2005
Rogers Communications  August 2003 - November 2004
Minacs  October 2000 - October 2002
Bank of Montreal  1999 - 2000
Bank of Montreal  1998 - 1999

Skills
Process Improvement, Call Center, Project Management, Team Management, Performance Management, Management, Service Delivery, Customer Experience, System Administration, Contact Centers, Vendor Management, Outsourcing, Workforce Management, Integration, Business Analysis, Change Management, CRM, BPO, Team Leadership, Marketing, Customer Service, Customer Retention, Account Management, Customer Satisfaction, Coaching, Team Building, Business Process..., Strategic Planning, Business Process, Analysis, Program Management, Project Portfolio..., Call Centers, Negotiation, Training, SDLC, Human Resources, Sales, Leadership, Banking

Education
George Brown College   1990 — 1992
Dilpoma, Computer Programming

Elizabeth Sedlacek Elizabeth Sedlacek Toronto, Canada Area Details
Elizabeth Sedlacek's Optima Communications International Inc. Experience October 1999 - Present
Job Director Business Development at Optimal Communications International
Industry Outsourcing/Offshoring
Experience
Optima Communications International Inc.   October 1999 - Present

Education
Memorial University of Newfoundland   1981 — 1986
Bachelor Of Arts, Psychology/Sociology

Shadat Patwary Shadat Patwary Toronto, Canada Area Details
Shadat Patwary's Optima Communications International Inc. Experience November 2006 - June 2009
Job CG Artist at Fort York VFX
Industry Motion Pictures and Film
Experience
Fort York VFX   May 2015 - Present
HomEquity Bank  October 2012 - June 2014
Mae Productions Inc   January 2011 - September 2013
American Express  June 2011 - June 2012
Yowza Animation Inc.   June 2010 - October 2010
TD  August 2009 - June 2010
Optima Communications International Inc.   November 2006 - June 2009
Canada's Wonderland  March 2006 - July 2006

Skills
Maya, Nuke, PFTrack, After Effects, Premiere, Animation, Photoshop, VRay, Mental Ray, Drawing, Flash, Toon Boom, Storyboarding, Final Cut Pro, Soundtrack Pro

Education
Seneca College of Applied Arts and Technology   2014 — 2015
Post Graduate Certificate, Visual Effects for Film and Television

Durham College   2007 — 2010
Diploma, Computer Animation Arts

Danforth Tech   2002 — 2006
High School

Rhory Morgan Rhory Morgan Toronto, Canada Area Details
Rhory Morgan's Optima Communications International Inc. Experience February 2002 - March 2006
Job Underwriter at Intact Financial Corporation
Industry Insurance
Experience
Fidelity Investments  March 2006 - September 2009
Optima Communications International Inc.   February 2002 - March 2006

Skills
Customer Service, Sales, Performance Management, Oracle HR, Payroll, LLQP, Six Sigma, OTL, Microsoft Office, Taleo, Underwriting, Canadian Securities..., Supervising, Microsoft Word, Coaching, PowerPoint, Call Center

Education
Carleton University   1997 — 2000
B.A., Economics

Pickering College   1995 — 1997

Anjali Mukherjee Anjali Mukherjee Toronto, Canada Area Details
Anjali Mukherjee's Optima Communications International Inc. Experience August 2012 - Present
Job Customer Service Representative at Optima Communications International Inc.
Industry Consumer Services
Experience
Optima Communications International Inc.   August 2012 - Present
Optima Communications International Inc.   January 2011 - July 2012
Optima Communications International Inc.   May 2010 - December 2010
Optima Communications International Inc.   September 2009 - May 2010

Skills
Team Leadership, Time Management, Hotels, Customer Service, Hospitality Management, Hotel Management, Problem Solving, Strong Work Ethic, Positive Attitude, Good Communication..., Acting as a Team Player, Self-Confidence, Ability to Accept and..., Flexibility/Adaptability, Working Well Under..., Customer Satisfaction, Skilled Multi-tasker, CC&B

Education
Nagpur University
Master of Arts (M.A.), Economics

Nagpur University   1983 — 1986
bachelor, arte