Optum Health
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Optum Health Employees
Optum Health January 2015 - Present
AXA Assistance January 2014 - December 2014
Trustmark Life Insurance Company October 1990 - January 2014
Trustmark Life Insurance Company 1993 - 1994
Trustmark Life Insurance Company 1990 - 1993
The Travelers, Patient Advocate June 1988 - October 1990
Northwestern Memorial Hospital 1984 - 1988
Skills
Long-term Care, Case Management, Managed Care, Catastrophic Case..., Utilization Management, Contract Negotiation, Project Management, Outcomes Management, Quality Management, Predictive Modeling, Motivational..., Subject Matter Expert -..., Management, Utilization Review, Clinical Research, Case Management Services, Disease Management, HIPAA, Health Insurance, Healthcare, Healthcare Information..., Insurance, Hospitals, Nursing
Education
Loyola University of Chicago
BSN, Registered Nursing/Registered Nurse
Caesars Entertainment Corporation February 2015 - Present
Caesars Entertainment Corporation February 2014 - February 2015
Optum Health February 2011 - February 2014
Skills
Hospitals, Healthcare Management, Healthcare, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Research, PowerPoint, Public Speaking, Medical Education, Leadership, Training, Management, Team Building, Event Planning, Provider Relations, Medical Coding, Prior Authorization, Referrals, Employee Relations, Employee Engagement, Employee Training, Employee Referral..., Employee Benefits, Benefits Administration, Financial Risk, Labor Relations, Labor Management, FMLA, Disability Insurance, Medical Terminology, Human Resources, Insurance, Outlook, Payroll, Supervisory Skills, Budgets
Education
College of Southern Nevada 2010 — 2012
Vocational, Microsoft Office - Excel
Hillsdale High School 1996 — 2000
Diploma
Optum health November 2014 - Present
Allianz Life October 2013 - Present
Savvi Formalwear August 2011 - February 2013
Gap Kids and Baby September 2008 - September 2010
Skills
Operations Management, Direct Sales, Retail, Delegation, Savvi Formalwear,..., Marketing, Leadership, Sales, Store Management, Employee Training, Fashion, Training, Loss Prevention, Merchandising, Apparel, Customer Service, Management, Microsoft Excel, Microsoft Office, Visual Merchandising, Hiring, Customer Satisfaction, Retail Sales, Time Management, Sales Management, Store Operations, Account Management, Microsoft Word, Inventory Management
Education
Hennepin Technical College 2015 — 2015
Phlebotomist, Medical
Maple Grove Sr High 1998 — 2001
Hennepin Technical College
UnitedHealth Group January 2015 - Present
Optum Health November 2009 - January 2015
Skills
Healthcare, Healthcare Management, HIPAA, Medicaid, Medicare, Administrative..., PowerPoint, Customer Service, Microsoft Excel, Microsoft Office, Outlook, Microsoft Word, SharePoint, Office Management, Leadership, Call Centers, Human Resources, Social Media, Clinical Research, Leadership Development, Team Building, Training, Management
Education
Prairie View A&M University
Bachelor's degree, Health/Health Care Administration/Management
Prairie View A&M University
Master of Business Administration (MBA)
HCA May 2014 - Present
Insight Global September 2013 - May 2014
Core Consulting February 2013 - September 2013
Optum Health February 2010 - February 2013
City of Minneapolis May 2007 - December 2009
ING North America Insurance Company August 2003 - May 2007
Prudential Financial August 1999 - July 2002
Target Corporation November 1997 - August 1999
Skills
Business Analysis, Business Process..., Visio, Software Documentation, SDLC, Process Improvement, Performance Management, Leadership, Management, Program Management, Integration, Project Management, Training, Business Process, Requirements Gathering, Six Sigma, Analysis, Team Building
Education
Augsburg College 2008 — 2010
MBA, Business Administration
Virginia Union University 1990 — 1995
BS, Business Administration
Aetna Behavioral Health/MHNet Behavioral Health May 2014 - Present
MHNET, LLC September 2011 - May 2014
MHNET, LLC July 2009 - September 2011
OPTUM HEALTH October 2008 - July 2009
United Behavioral Health April 2006 - October 2008
United Behavioral Health January 2004 - April 2006
ValueOptions, Inc April 2003 - December 2003
ValueOptions, Inc October 2002 - April 2003
ValueOptions, Inc May 2001 - October 2002
Skills
Customer Service, Employee Benefits, Time Management, Managed Care, Healthcare, Insurance, Training, Claim, Health Insurance, Team Building, Program Management, Provider Relations, Call Centers, Process Improvement, Account Management, HIPAA, Policy, Medicaid, Analysis, Medicare, Six Sigma, Data Analysis
Education
State University of New York at Cortland College 1993 — 1995
Bachelor of Arts; Dual, Sociology; Criminology and Gerentology
Meredith College 1991 — 1993
Sociology - Criminal Justice
Optum Health May 2015 - Present
Optum Health March 2014 - April 2015
UnitedHealthcare March 2008 - February 2014
Splintertek, LLC April 2007 - March 2008
Apex Systems Incorporated September 2006 - April 2007
DuPont Marshall Laboratory January 1995 - September 2006
Skills
Instructional Design, ADDIE, E-Learning, Captivate, Training, Training Delivery, Needs Analysis, Workshop Facilitation, Learning Management, Instructor-led Training
Education
Saint Joseph's University 2003 — 2005
Master of Science, Training and Organizational Development
Ursinus College 1990 — 1994
Bachelor of Science, Biology
BI Worldwide September 2011 - Present
Caribou Coffee, Brooklyn Center March 2008 - November 2011
The Record January 2009 - May 2011
Optum Health June 2010 - August 2010
Caribou Coffee June 2009 - August 2009
Skills
Account Management, Marketing, Communication, Editing, Newsletters, Sales, Social Networking, Public Speaking, Management, Proofreading, Budgets, Advertising, Customer Service, AP Style, Microsoft Office, Customer Satisfaction
Education
College of St. Benedict 2007 — 2011
Bachelor of Liberal Arts, Communication, Spanish, Nutrition
Sacred Heart School
YMCA August 2012 - Present
Optum Health February 2011 - December 2011
Surg Float Pool April 2008 - November 2010
Healthways January 2007 - January 2008
StayWell Health Management January 2005 - September 2007
Jenny Craig Weight Loss Centers June 2004 - January 2005
Skills
Health, Wellness, Hospitals, Pediatrics, Behavior Change, Health Promotion, Health Education, Wellness Coaching, Motivational..., Orthopedic, Disease Management, Mentoring, Chronic Illness, Community Outreach
Education
Indiana University of Pennsylvania 1996 — 2000
Bachelor of Science, Nursing
Optum Health August 1999 - Present
UnitedHealthcare August 1999 - Present
Skills
Nursing, ACLS, BLS, Hospitals, Healthcare, PALS, Medical/Surgical, Clinical Research, EMR, Healthcare Management, Inpatient, Patient Education, Acute Care, Patient Safety, Cpr Certified, Emergency Medicine, Patient Advocacy, Disease Management, Nursing Education, Medication..., Wound Care, Home Care, IV, Palliative Care, Cerner, Quality Improvement, Vital Signs, HIPAA, Medical Terminology, Health Education, Managed Care, Family Medicine, Health Promotion, Direct Patient Care, Clinics, Internal Medicine, Phlebotomy, Registered Nurses, Telemetry, Medical-Surgical, CPR Certified
Education
Angelo State University
Associate of Arts and Sciences (AAS), Registered Nursing/Registered Nurse
Orlando Health August 2014 - Present
Trestle Tree Inc. September 2011 - Present
Optum Health October 2010 - September 2011
Hospice of the Comforter October 2009 - October 2010
Winnie Palmer Hospital July 2005 - October 2009
Florida Hospital June 2004 - July 2005
Skills
ACLS/ BLS/ NRP certified, Spanish language...
Education
North Country Community College 2002 — 2004
Associates of Applied Science in Nursing, Registered Nursing/Registered Nurse
State University of New York College at Buffalo 1993 — 1998
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities
Sonobello August 2015 - Present
Dena Rae's Lash and Makeup Studio, LLC. 2015 - Present
Simply Smooth Laser Hair removal & Med Spa September 2013 - August 2015
Masterson staffing Solutions November 2012 - September 2013
ASP Services January 2012 - November 2012
Vogue Salon September 2011 - January 2012
Optum Health November 2011 - December 2011
Highland Management Group October 2007 - August 2011
Skills
Customer Service,..., Word, Excel, Microsoft..., Recruiting, Human Resources, Training, Payroll, Onboarding, Applicant Tracking..., Internet Recruiting, Customer Service, Talent Acquisition, Access, Technical Recruiting, Job Fairs, Call Centers, Cosmetics, Sales, Skin Care, Outlook, Beauty Industry, Spa, Retail, Hiring, Interviews, Waxing, Temporary Placement, New Hire Orientations, Employee Relations, Cold Calling, Chemical Peels, Building Relationships, Staffing Services, Product Knowledge, Makeup Artistry, Telephone Interviewing, Body Wraps, Cosmetology, Reference Checking, I-9 Compliance, Background Checks, New Hire Training, Team Building, Aesthetics, Employee Training, Temporary Staffing, Interview Preparation, Office Management, Screening Resumes, Resume, Screening
Education
Scot Lewis/Empire School 2007 — 2007
MN. Licensed Esthetician, Esthetics, 4.0
Saint Paul College-A Community and Technical College 1990 — 1992
Associate of Arts and Sciences (AAS), Human Resources Management/Personnel Administration, General, 4.0
Optum Health November 2013 - Present
Coleman Aerospace October 2005 - August 2013
Coleman Aerospace 2002 - 2005
CLT Meetings 1998 - 2002
Skills
Six Sigma, Process Improvement, Lean Manufacturing, Continuous Improvement, Root Cause Analysis, Data Analysis, Microsoft Office, Access, Database Management, Corporate Trainer, Document Management, Meeting Coordinator, Training Coordinator, Technical Writing, Training, Database Admin, Quality Assurance, Management, Aerospace, Material Review Board..., Failure Review Board...
Education
Seminole Community College 1993 — 1994
Certified Nursing Assistant/Home Health Assistant, Nursing
Seminole Community College 1991 — 1992
General Studies
Orangewood Christian School 1986 — 1990
High School Diploma, General
Optum Health January 2015 - Present
Paychex August 2013 - January 2015
United Healthcare September 2007 - August 2013
Assurant Health March 2006 - September 2007
Assurnat Health February 2005 - March 2006
Skills
Brokers, Health Insurance, Employee Benefits, Insurance, CRM, Sales, Health Savings Accounts, Training, Life Insurance, Disability Insurance, Account Management, COBRA, Term Life Insurance, Benefits Administration, Group Medical, General Insurance, Healthcare, PPO, HMO, Team Building, Building Relationships, Critical Illness, Direct Sales, Customer Retention, Competitive Analysis, Negotiation, Customer Service, Analysis, Leadership
Education
University of St. Thomas - Opus College of Business 2002 — 2004
BA, Business Marketing
Inver Hills Community College 2000 — 2002
AA, Math and Business
OPTUM Health March 2012 - Present
OptumHealth Behavioral Solutions January 2009 - Present
Skills
Nursing, Medicare, Healthcare, Disease Management, Utilization Management, Managed Care, Healthcare Management, Inpatient, HIPAA, Critical Care, Acute Care, Medical/Surgical, Nursing Education
Education
Maria College of Albany
The Sage Colleges - Russell Sage College
Optum Health November 2014 - Present
Houston Area Frontotemporal Dementia Caregiver Support Group 2010 - Present
United Behavioral Health 2005 - 2009
St. John Medical Center 2001 - 2005
Laureate Psychiatric Clinic and Hospital 2001 - 2001
Memorial Hermann Hospital Southeast 2000 - 2000
Tri-County Mental Health Mental Retardation (MHMR) 1998 - 2000
The University of Texas Health Science Center at Houston Mental Sciences Institute 1997 - 1998
University of Houston - Clear Lake 1996 - 1997
Skills
Family Therapy, Psychotherapy, Mental Health, Adolescents, Group Therapy, Adults, CBT, Crisis Intervention, Mental Health Counseling, Life Transitions, Treatment, Substance Use Disorders, Addictive Disorders
Education
University of Houston 1998 — 2001
Master of Social Work (M.S.W.), Social Work
University of Houston-Clear Lake 1995 — 1997
Bachelor's degree, Psychology
Medica September 2011 - Present
Optum Health March 2009 - September 2011
Metropolitan Pediatrics Specialist April 2006 - May 2008
Best Buy May 2007 - March 2008
People Serving People September 2007 - November 2007
A Chance to Grow May 2007 - September 2007
Skills
Insurance, Customer Service, Leadership, Health Insurance, Inventory Management, Market Planning, Microsoft Office, Email Marketing, Sales, Market Research, Team Leadership, Marketing, Account Management
Education
Metropolitan State University 2006 — 2008
BA, Marketing Communications
Anoka Ramsey Community College 2001 — 2002
Bachelor of Arts (B.A.)
RedBrick Health August 2015 - Present
Optum September 2014 - July 2015
Digital River May 2014 - September 2014
Optum Health June 2013 - February 2014
Digineer February 2013 - June 2013
Storyworks OnDemand August 2012 - November 2012
UnitedHealth Group IT September 2011 - August 2012
UnitedHealth Group IT 2008 - 2011
Ambient Consulting 2007 - 2007
Ambient Consulting 2006 - 2006
Skills
Healthcare IT, Marketing/Advertising, Communication, Telecommunications, Energy, Process Improvement, CRM, Cross-functional Team..., Product Management, Healthcare Information..., Management, Program Management, Project Management, Analysis, SharePoint, Project Planning
Education
Augsburg College
Bachelor of Arts (BA), Organizational Communications
University of St. Thomas
Mini Masters Project Management
Optum Health June 2009 - Present
Mercy Hospital July 2003 - June 2009
Allina Medical Clinic Coon Rapids February 1995 - June 2003
Skills
Nursing, Critical Care, BLS, Inpatient, Hospitals, Healthcare, EMR, Healthcare Management, Patient Safety, Patient Education, Medication..., Healthcare Information..., Pediatrics, Epic Systems, Home Care, Clinical Research, Disease Management, EHR, Utilization Management, HIPAA, Informatics, Medicaid, Medicare, Nursing Education, Medical/Surgical, Patient Advocacy, IV, Case Managment
Education
Anoka Ramsey Community College 2001 — 2003
Associate Degree, Nursing
University of Minnesota September 2013 - Present
OptumHealth July 2013 - Present
Peace Corps January 2013 - May 2013
Optum Health November 2010 - January 2013
Tasks Unlimited July 2006 - November 2010
Skills
Case Managment, Motivational..., Mental Health, Crisis Intervention, Social Services, Adolescents, Behavioral Health, Program Development, Healthcare, Community Outreach, Counseling Psychology
Education
University of Minnesota-Twin Cities 2010 — 2012
Master's Degree, Social Work
Minnesota State University, Mankato 2002 — 2006
BS, Social Work and Community Health
Optum Health September 2012 - Present
Medica January 2010 - September 2012
Medica Health Plans 2005 - 2010
Skills
HMO, Medicare, Account Management, Health Care Reform, PPO, Provider Relations, Medicare Part D, HIPAA, Benefits Administration, Brokers, Vendor Management, Health Policy, Healthcare Industry, Health Insurance, Flexible Spending..., Group Medical, Sales, Medicaid, COBRA, Employee Wellness, Team Building, Disability Insurance, Pharmacy Benefit..., Disease Management, Underwriting, Long-term Care, Process Improvement, Life Insurance, Claim, Call Center, Cafeteria Plans, Small Business, Salesforce.com, Term Life Insurance, Managed Care, Call Centers, Insurance, Employee Benefits, Dentistry, Minnesota Health and...
Education
Minnesota State University, Mankato
BS, Public Health Eduation
Currently Unemployed Medicare Part D Business AnalystQSSIJune 2012 - June 2013
Maryland Insurance Administration March 2009 - October 2011
Maryland Insurance Administration March 2009 - September 2011
2009 Care Programs March 2008 - March 2009
Optum Health March 2008 - March 2009
Chubb Group Of Insurance Companies March 2007 - September 2007
2006 VIPS June 2006 - January 2007
2006 Pre-paid legal Services October 2004 - October 2006
2004 Care First Blue Cross and Blue Shield January 2004 - September 2004
Monumental Life Ins. Co June 2000 - September 2003
Skills
Microsoft Excel, Claim, Employee Benefits, Data Entry, Customer Service, Insurance, Outlook, Microsoft Office, PowerPoint, Microsoft Word, Event Planning, Team Building, Non-profits, Editing, Lotus Notes, Internal Communications, Benefit Plan..., HIPAA, ERISA, Management, Time Management
Education
University of Maryland Baltimore County 1994 — 1998
B.A, Political Science
Gilman School 1989 — 1993
HS Diploma, College Prep
Gilman School 1989 — 1993
Bachelor of Arts; H.S. Diploma, Political Science
Optum Health May 2015 - Present
UnitedHealth Group August 2013 - Present
Blue Care Network August 2012 - August 2013
HealthPort via Children’s Hospital April 2012 - June 2012
Health Port April 2011 - June 2012
First Recovery Group December 2009 - April 2012
Skills
Release of Information, ICD-9, CPT, Medical Records, Legal Records, Data Entry, HIPAA, FileSurf, Filing, Medical Coding, Fax, Medical Terminology, Clinical Research, Health Insurance, Insurance, Cerner, Scanners, SharePoint, EHR, File Management, Medicare, HCPCS, Claim, Healthcare Industry, Medicaid, Healthcare, Office Management, Hospitals, Medical Billing, Team Building
Education
Hazy Institute
Nursing assistant certificate
Madonna University 2006 — 2008
Marygrove College
Unit clerk certificate
Oakland Community College
Associates Degree, Liberal Arts
Optum Health August 2015 - Present
Orthopeadics Northeast July 2015 - August 2015
Plexus Management Group LLC June 2015 - June 2015
Pinewood Medical Center December 2014 - February 2015
Health Drive January 2014 - July 2014
Saco River Medical Group April 2013 - May 2013
Steward Norwood Hospital June 2008 - June 2012
Family Medical Associates PC, INC May 2004 - October 2008
Dominion Diagnostics July 1992 - May 1997
Skills
Medical Terminology, Anatomy, Medical Staff..., Medical Records, EMR Systems, Microsoft Office, Medical Billing, Abstraction, Medical Coding, Claims Auditing, Medical Office, Healthcare, ICD-9, Appointment Scheduling, Accounts Receivable, CPT, Medicare, EHR, Medicaid, HIPAA, HCPCS, Revenue Cycle Management, Healthcare Information..., Hospitals, Customer Service, Training, Microsoft Word, Microsoft Excel, Data Entry, EMR, Credentialing, Managed Care, Outlook, ICD-10, Meditech, PowerPoint, Analysis, Documentation, Time Management, Health Insurance
Education
Salter School-Fall River Campus 2010 — 2010
Diploma, Health Claims Specialist
Salter School-Fall River Campus
Health Claims Specialist, Medical Insurance Coding Specialist/Coder
Optum Health November 2012 - Present
UnitedHealth Group - OptumHealth 2003 - November 2012
Rush Copley Medical Center 1988 - 1998
Skills
Team Building, Disease Management, Public Speaking, Coaching, Insurance, Change Management, Leadership Development, Sales Management, Managed Care, Health Promotion, Strategic Planning, Wellness, Management, Healthcare, Recruiting, Event Planning, Budgets, Healthcare Management, Employee Relations, Outlook, Strategy, Account Management, Training, HIPAA, Hospitals, Healthcare Consulting
Education
Northern Illinois University 1987 — 1989
BSN, Nursing
Optum Health September 2011 - Present
Novartis Pharmaceutical Corporation February 2008 - February 2011
Johnson & Johnson - Janssen Division December 2002 - February 2008
Pharmacia Corp now known as Pfizer February 1999 - December 2002
Abbott Laboratories February 1993 - February 1999
Skills
Vendor Management, Medicare, Access, Analysis, Call Centers, CRM, Budgets, Cardiology, Management, Medicaid, Marketing, Nursing, Pharmaceutical Industry, Pharmaceutical Sales, Process Improvement, Program Management, Sales Operations, Sourcing, Strategic Planning, Strategy, Team Building, Training, Account Management, Biotechnology, Coaching, Cross-functional Team..., Data Analysis, Leadership, Employee Benefits
Education
University of Missouri-Columbia
Bachelor of Arts
Optum Health October 2011 - Present
Humana April 2008 - November 2011
Humana April 2008 - July 2010
Pur Tone Hearing Centers April 2007 - February 2008
Purtone Hearing Centers April 2007 - February 2008
Purtone Hearing Centers April 2007 - February 2008
Goodman's Interior October 2006 - April 2007
Goodman's Interior October 2006 - April 2007
Corporate Express November 2001 - February 2006
Corporate Express January 2001 - January 2006
Skills
Process Improvement, Account Reconciliation, Accounts Receivable, Accounting, Accounts Payable, Training, Payroll, Budgets, Management, Mergers & Acquisitions, Leadership, Customer Service, Sales, Analysis, Call Centers, General Ledger, Performance Management, Financial Risk, Human Resources, Credit, Time Management, Forecasting, Strategy, Coaching, Leadership Development, New Business Development, Team Leadership, Finance, Program Management, Outsourcing, Start-ups, Sales Management, Insurance, Financial Analysis
Education
Accounting, Brooklyn College
Accounting
City University of New York-Brooklyn College
acounting/Economics
City University of New York-Brooklyn College
Accounting
Kingsborough Community College
Optum Health 2013 - Present
Metro Paralegal November 2009 - March 2013
CIGNA Healthcare August 2006 - November 2009
Starwood Hotels & Resorts Worldwide, Inc. September 1990 - October 2001
Skills
Training, Customer Service, Leadership, Process Improvement, Sales, Management, Legal Support Services, Hospitality, Team Building, Employee Relations, Human Resources, Operations Management, Coaching, Front Office, Forecasting, Budget, Negotiation, Strategic Planning, Competitive Analysis, Budgets, Recruiting, Contact Center..., Contract Negotiation, Cost Control, Quality Management, Performance Metrics, Client Development, Team Management, Call Centers, Interviews, Leadership Development, Team Leadership, Customer Experience, Healthcare, New Business Development, Employee Engagement, Direct Sales, Talent Management, Onboarding, Customer Retention
Education
University of Phoenix 1996 — 1999
Bachelor of Business Admin, Business & Management, 3.65
Southeastern Oklahoma State University 1980 — 1984
BSB/M, Business Management
Magellan Health Services 2011 - Present
OPEN MINDS May 2009 - Present
MHM Services, Inc. 2010 - 2011
United Health Group June 2006 - May 2009
Optum Health 2006 - 2009
Comprehensive NeuroScience March 2003 - July 2006
Emerge Health February 1996 - September 2004
Egetgoing 2002 - 2003
Merit Behavioral Health July 1989 - February 1996
Skills
Managed Care, Healthcare, Program Management, Strategic Planning, Medicare, Medicaid, Healthcare Management, Health Policy, Healthcare Information..., Disease Management, Healthcare Consulting, Process Improvement, Leadership, Management, HIPAA
Education
Rutgers University-New Brunswick 1972 — 1974
MCRP, City and Regional Planning
University of Maryland College Park 1968 — 1972
B.S., Economics
Health eBest February 2015 - Present
Optum Health September 2014 - February 2015
Foster Benefits April 2013 - October 2013
Alt Bentley Yates March 2004 - October 2012
Fort Worth Association of Health Underwriters April 2011 - July 2012
Skills
Insurance, Health Savings Accounts, Health Insurance, Employee Benefits, Account Management, Strategy, Training, Sales, Marketing, Management, Selling, Benefits Administration, Budgets, Business Planning, Customer Service, Disability Insurance, Brokers, COBRA, Direct Sales, Fixed Annuities, HIPAA, Healthcare, Life Insurance, Long-term Care, Managed Care, Medicare, Sales Management, Small Business, Strategic Planning, Team Building, Term Life Insurance, Time Management, Underwriting, Workers Compensation
Education
Midwestern State University
high schooldiploma, Business Management
Steven B. Uhrik, ACSW, LCSW, CEAP (private practice) October 2013 - Present
Optum Health January 2009 - December 2014
Adler School of Professional Psychology May 2011 - January 2014
APS Healthcare 2005 - 2009
Steven B. Uhrik, LCSW, ACSW,CEAP January 2005 - December 2005
Motorola, Inc. 1989 - 2005
Personal Consultation: Private Clinical Practice January 1982 - December 1989
Grant Hospital of Chicago June 1987 - September 1989
WSKC (Currently Fresenius Medical Care North America) 1981 - 1987
Skills
Threat Assessment, Transition Management, Management Consulting, Clinical, Coaching, EAP, Conflict Resolution, Mental Health, Clinical Research, Risk Assessment, Leadership Development, Psychotherapy, Certified Employee..., Treatment, Behavioral Health, Employee Relations, Group Therapy, Crisis Intervention, Executive Coaching, Interventions, Mental Health Counseling, Stress Management, Psychology, Self-esteem, Family Therapy, Counseling Psychology, Social Services, Motivational..., Program Development, CBT, Stress, Personal Development, Therapists, Healthcare, Life Transitions, Anger Management, Grief Counseling, Crisis Management, Dual Diagnosis, Post Traumatic Stress, Public Speaking, Career Development, Case Managment, Clinical Supervision, Adolescents, Psychological Assessment, Mindfulness, Prevention, Addiction Recovery, Non-profits
Education
Loyola University of Chicago 1980 — 1981
Advanced Certificate of Study
University of Illinois at Urbana-Champaign 1977 — 1979
MSW
Northern Illinois University 1969 — 1973
BA
Optum Health October 2014 - Present
MHNet November 2013 - October 2014
MHNet (Aetna Behavioral Health) April 2012 - October 2014
MHNet July 2011 - April 2012
Internal Revenue Service February 2011 - July 2011
ZHI March 2008 - April 2009
Randall's January 1998 - January 2004
Infinite Solutions Design Group June 1998 - July 1998
Skills
Analysis, Software Documentation, Contract Negotiation, Contract Management, Customer Service, Payer Relations, Hospital Contracting, Process Quality..., Provider Relations, Provider Recruiting, Provider Network..., Network Development, Credentialing, Medical Staff..., Road Warrior, Access, Training, HIPAA, Process Improvement, Leadership, Medicare, Healthcare, Microsoft Excel, Managed Care, Strategic Planning
Education
The University of Texas at Austin 2002 — 2007
BS Radio, Television, and Film Production, Radio, Television, and Film, Business Foundation, Game Development Spanish, Animation, 3D Modeling
The University of Texas at Austin - The Red McCombs School of Business 2002 — 2007
Business Foundations Certification
US Rowing Association 2005 — 2005
Ceritification, Coaching
Community Health Solutions of America January 2015 - Present
NCQA June 1998 - Present
REUNIONCare July 2011 - Present
Community Health Solutions of America January 2015 - Present
'Self-Employed' October 2014 - January 2015
Magellan Health Services March 2013 - October 2014
Amerigroup, Inc of FL May 2011 - December 2012
Optum Health April 2008 - May 2011
CDSA April 2007 - April 2008
Tampa and SF Markets April 2007 - April 2008
Skills
Family Medicine, Epidemiology, Outcomes Research, Primary Care, Medicine, Health Policy, Clinical Trials, Research, NCQA, Disease Management, health care policy and..., Health Insurance, Health Care Compliance, Healthcare Consulting, Healthcare improvement, Healthcare Analytics, Clinical Research, Quantitative Research, Research Design, Innovation Development, Utilization Review, Utilization Management, Medical Case Management, Resource Management, Resource Development, Clinical Supervision, EHR, EMRs, Clinical Workflow, Health Care Reform, Practice Management, Management Consulting, Accountable Care, Accreditation, Case Managment, Credentialing, EMR, HEDIS, Healthcare, Healthcare Industry, Healthcare Information..., Healthcare Management, Hospitals, Informatics, Internal Medicine, Managed Care, Medicaid, Medicare, Physicians, Prevention
Education
University of Pittsburgh 1981 — 1985
DrPH Doctorate of Public Health, Epidemiology
Zagazig University 1976 — 1979
MPH Masters of Public Health, Epidemiology
Cairo University 1968 — 1973
MD, Medicine
NASA Associate Flight Surgeon 1993 — 1994
1994, Flight Surgeon
Optum Health September 2014 - Present
Oregon Clinical and Translational Research Institute November 2012 - September 2014
University of Portland January 2014 - May 2014
Colorado State University August 2011 - May 2012
Colorado State University May 2011 - August 2011
Colorado State University September 2010 - May 2011
Colorado State University August 2010 - May 2011
Food Bank for Larimer County September 2010 - December 2010
Colorado State University October 2010 - October 2010
Colorado State University May 2010 - August 2010
Education
Colorado State University 2009 — 2012
Master of Science (MS), Food Science and Human Nutrition
Gonzaga University 2005 — 2009
Bachelor of Arts (BA), Biology
Ndeon, LLC January 2013 - Present
UHG 2014 - 2014
UHG 2014 - 2014
Firenze, Inc. May 2011 - January 2013
Optum Health 2011 - 2012
Healhthbpm, Inc. March 2007 - May 2011
Logic Information Systems 2007 - 2011
g10 2005 - 2007
Wellmark 2005 - 2007
Allina Hospitals & Clinics 2003 - 2005
Skills
Healthcare Information..., Process Improvement, Business Analysis, EHR, Business Intelligence, SDLC, Program Management, Healthcare Consulting, Informatics, Integration, HIPAA, Vendor Management, Software Development, Requirements Gathering, Project Management, Software Implementation, Requirements Analysis, Change Management, Business Process..., Analysis, Visio, Management, Project Planning, Account Management, Business Development, Revenue Cycle, Healthcare, Leadership, IT Strategy, Customer Service, Epic Systems, Strategic Planning, Healthcare Management, Software Documentation, Consulting, Business Process, Management Consulting, Recruiting, Hospitals
Education
University of St. Thomas
Bachelor of Arts (BA), Economics
William Mitchell College of Law
Doctor of Law (JD)
Optum Health January 2011 - Present
Western Union December 2003 - February 2011
SBC June 2000 - January 2003
AT&T 1996 - 2000
Skills
Sarbanes-Oxley Act, Process Improvement, Management, Risk Management, Operations Management, Project Management, Budgets, Leadership, Business Process..., Human Resources, Program Management, Call Center, Call Centers, Change Management, Coaching, Customer Satisfaction, Analysis, CRM, Customer Service, Employee Relations, Outsourcing, Performance Management, Quality Assurance, Recruiting, Six Sigma, Start-ups, Strategy, Team Building, Team Leadership, Team Management, Training, Cross-functional Team..., Vendor Management, Sales, Business Analysis, Networking, Software Documentation, Customer Experience, Forecasting, Account Management, Contract Management, Strategic Planning, Project Planning, Business Development, Public Speaking, Microsoft Office
Education
University of Phoenix 2007 — 2009
Information Technology
University of Missouri-Saint Louis 1978 — 1982
Business
Optum Health October 2014 - Present
West Metro Fire-Rescue December 2011 - Present
Medica April 2012 - October 2014
Medica June 2010 - April 2012
Medica February 2009 - May 2010
Best Buy July 2007 - September 2008
Skills
Insurance, Process Improvement, Health Insurance, Customer Service, Software Documentation, Claim, Sales, Training, Healthcare, HIPAA, Team Building, Leadership, Call Centers, Data Analysis, Employee Benefits
Education
Purdue University 2002 — 2007
Bachelor of Science (B.S.), Organizational Leadership
OptumInsight December 2013 - Present
Optum Health June 2010 - December 2013
GlaxoSmithKline February 2009 - June 2010
Salem Health Solutions April 2008 - February 2009
Dickson Institute for Health Studies December 2004 - April 2008
Virginia Health Quality Center June 2003 - December 2004
White Foot Care Center July 1989 - June 2003
Skills
Healthcare, Clinical Research, Data Analysis, Healthcare Management, Hospitals, Statistics, Epidemiology, SAS, Oncology, Health Economics, Analysis, Disease Management, Research, Diabetes, SAS programming, Analytics, Public Health, R
Education
Wake Forest University School of Medicine 2000 — 2003
Masters, Clinical Epidemiology
Dr. William M. Scholl College of Podiatric Medicine at Rosalind Franklin University of Medicine and 1984 — 1988
DPM, Podiatric Medicine and Surgery
Old Dominion University 1981 — 1984
BS, Biology
Optum Health July 2012 - Present
Palmetto General Hospital June 2009 - August 2011
CVS Caremark Corporation June 2008 - July 2009
Mater Academy High School July 2006 - June 2008
Skills
Medication Therapy..., Medicare Part D, Motivational..., Clinical Pharmacology, Pharmacy, Pharmacists, Pharmacy Benefit..., Clinical Research, Disease Management, Pharmacy Automation, Managed Care, Utilization Management, Clinical Pharmacy, Hypertension, Diabetes
Education
Nova Southeastern University 2008 — 2012
Doctor of Pharmacy (PharmD), Pharmacy
Florida International University 2002 — 2006
Bachelor of Arts (B.A.), Sociology and Anthropology
Optum Health February 2014 - Present
Broadspire a Crawford Company May 2006 - October 2013
Crawford & Company March 1985 - May 2006
Skills
Nursing, Utilization Management, Claim, Medicare, Managed Care, Healthcare, Insurance, Claims Management, Workers Compensation, Healthcare Management, Case Managment, Health Insurance, Disease Management, Hospitals, Home Care, HIPAA, Healthcare Information..., EMR, Medical Terminology, Liability, Elder Care, Long-term Care, Medicaid, Utilization Review, Medical Case Management, Certified Case Manager, Case Management
Education
SUNY
BS, Nursing Science
Samaritan Hospital School of Nursing
Diploma, Registered Nursing/Registered Nurse
Optum health June 2014 - Present
OptumHealth January 2011 - June 2014
OptumHealth March 2008 - January 2011
OptumHealth November 2005 - March 2008
UnitedHealth Group June 2005 - November 2005
Skills
Pediatrics, Home Care, Med/Surg, Utilization Management, Managed Care, Nursing, Disease Management, Six Sigma, Team Leadership, Supervisory Skills, Staff Development, Healthcare, Rehabilitation, Data Analysis, Cross-functional Team..., Visio, Program Management, Performance Improvement, HIPAA, Quality Improvement, Healthcare Industry, Medical/Surgical, Healthcare Management
Education
North Harris Community College 1981 — 1984
AAS, Nursng
San Bernardino Valley College 1977 — 1978
Pre-Nursing, General Studies
Optum Health April 2014 - Present
Phoenix HouseCalls January 2014 - Present
HomeVisit Physicians August 2011 - January 2014
CamCare March 2004 - July 2011
Berger Family Medicine March 1999 - 2004
Cooper Physicians 1994 - 1999
Skills
Nurse Practitioners, Board Certified, Primary Care, Nursing Education, Nursing, Patient Education, Internal Medicine, Urgent Care, Emergency Medicine, BLS, Acute Care, Palliative Care, Medical/Surgical, Inpatient, Disease Management, Transitional Care, Geriatrics
Education
University of Pennsylvania 1991 — 1994
M.S.N
Rutgers, The State University of New Jersey-Camden 1986 — 1990
B.S.N, Nursing Science
Lakewood High School
High school
Optum Health October 2013 - Present
Amedisys November 2011 - April 2013
Gentiva Health Services January 2003 - October 2011
Skills
Medicaid, Healthcare, Managed Care, Hospitals, Healthcare Management, Medicare, Accreditation, Palliative Care, Healthcare Information..., Hospice, Home Care, Physicians, Medicine, Utilization Management, Healthcare Consulting, Physician Relations, Disease Management, Wound Care, Quality Improvement
Education
Uniformed Services University of the Health Sciences - F Edward Hebert SOM 1985 — 1989
MD, Medicine
University of California, Davis 1981 — 1985
Bachelor of Science (BS), Psychology
West Palm Beach VA Medical Center July 2014 - Present
Department of Veterans Affairs April 2012 - July 2014
Department of Veterans Affairs December 2010 - April 2012
Optum Health May 2010 - December 2010
Value Options June 2008 - May 2010
EDDY VNA June 2007 - 2008
Conifer Park 2000 - 2007
Skills
Clinical, Mental Health, Crisis Intervention, Behavioral Health, cognitive behavioral..., Group Therapy, Adults, Therapists, CBT, Medical Social Work, Counseling Psychology, Life Transitions, Stress Management, Grief Counseling, Clinical Research, Cognition, Case Managment, Mindfulness, Psychotherapy, Post Traumatic Stress, Play Therapy, Grant Writing, Psychology, Mental Health Counseling, Substance Use Disorders, Clinical Supervision, Treatment, Solution Focused, Chemical Dependency, Dual Diagnosis, Psychological Assessment, Healthcare, Co-occurring Disorders, Motivational..., DBT, Google Groups, Interventions, Prevention, Clinical Psychology, Anger Management, Psychosocial, Health Psychology, Social Services, SPSS, Supervisory Skills, Program Development, Community Outreach, Psychiatry, Hospitals, Adolescents
Education
State University of New York at Albany
Master's degree, Advanced Standing Program
University at Albany
Bachelor's degree, Psychology/Social Work
Optum Health June 2014 - Present
Maxim Healthcare Services May 2014 - June 2014
Interfaith Community Health Center October 2011 - January 2014
Yakima Neighborhood Health Services December 2009 - September 2011
Clintonville Manor October 2008 - July 2009
Skills
Nurse Practitioners, Primary Care, Internal Medicine, Nursing, Healthcare, Teaching, Case Management, Cpr Certified, Patient Education, EMR, Wound Care, Patient Advocacy, Patient Safety, Mental Health
Education
Yale University 2006 — 2009
MSN, Adult Nurse Practitioner
Santa Clara University 1999 — 2003
BS, Anthropology
State of Colorado May 2014 - Present
Optum Health September 2013 - April 2014
University of Colorado Health Northern Colorado July 2007 - August 2013
University of Colorado Health Northern Colorado September 2004 - July 2007
Skills
Leadership, PowerPoint, Process Improvement, English, Training, BLS, ACLS, Phlebotomy, Suturing, CPR Certified, Nursing, Hospitals, Healthcare, EMR, Inpatient
Education
Regis University 2011 — 2013
Master of Science (M.S.), FNP
Regis University 2007 — 2010
Bachelor of Science (B.S.), Nursing, RN to BSN completion
Front Range Community College 2005 — 2007
Associate of Science (A.S.), Nursing
Front Range Community College 2002 — 2005
Associate of Arts (A.A.), Art/Art Studies, General
ACES (Comprehensive Educational Services, Inc.) May 2015 - Present
Optum Health January 2009 - April 2015
Bedford Center January 2006 - January 2009
Los Gamos Drive January 2005 - January 2006
Lynn Center January 2003 - January 2005
Aspira Foster & Family Agency January 2000 - January 2003
Phoenix Programs January 1999 - January 2000
United Cerebral Palsy January 1997 - January 1998
Excell Center January 1994 - January 1997
Skills
Case Managment, Behavioral Health, Utilization Management, Managed Care, Provider Relations, Medicaid, Crisis Intervention, Mental Health, Medicare, Group Therapy, Social Services, Utilization Review, Case Management, Healthcare, Psychotherapy, Foster Care, Adolescents
Education
Bellevue University 2011 — 2012
Master of Business Administration (MBA), Health/Health Care Administration/Management, 3.75
John F. Kennedy University 1998 — 2001
Master of Science (MS), Counseling Psychology, 3.85
University of California 1995 — 1997
Bachelor of Science (BS), Psychology, 3.5
Modesto Junior College 1993 — 1995
Associate of Science (A.S.), Psychology and Business, 3.5
Optum Health December 2014 - Present
Benchmark Realty, LLC 2010 - Present
OptumHealth January 2010 - December 2014
OptumHealth January 2007 - January 2010
OptumHealth August 2004 - December 2006
UnitedHealthcare May 1988 - August 2004
Skills
Sales Support, Customer Focus, Cross-functional Team..., Account Management, Business Development, Clinical Research, Healthcare, Leadership, Sales Operations, Strategic Planning, Training, Managed Care, Performance Management
Education
Southeastern Louisiana University 1980 — 1983
BSN, Nursing
Louisiana State University 1977 — 1980
Bachelor of Science (BS), Biology, Nursing
Daring Transformation Counseling & Consulting Services July 2014 - Present
Optum Health November 2007 - Present
KBOO-FM 1999 - Present
William Temple House July 2012 - August 2013
Oregon Department of Human Services 2002 - 2003
Loaves & Fishes Centers 1999 - 2001
Loaves & Fishes Centers 1997 - 1999
Skills
Social Services, Mental Health Counseling, Fundraising, Community Outreach, Grant Writing, Non-profits, Editing, Mental Health, Psychotherapy, Program Development, Research, Program Evaluation, Nonprofits, Elder Care, Training, Public Speaking, Psychology, Motivational..., Counseling Psychology, Crisis Intervention, Volunteer Management, Conflict Resolution, Clinical Research, Grants, Community Development, Career Counseling, Group Therapy, Adults, Higher Education, Community Organizing, Teaching, Critical Thinking, Therapists, Qualitative Research, Wellness, Student Affairs, Resume Writing, Adolescents, Staff Development, Social Media, Treatment, Student Counseling, Journalism, Family Therapy, Copy Editing, CBT, Event Planning, Case Managment, Public Health, Life Transitions
Education
Portland State University 2009 — 2013
Master of Science (M.S.), Counselor Education
Boston University 2008 — 2008
Certificate, Geriatric Social Work
Portland State University 1996 — 1999
Master of Public Health (MPH), Public Health
University of Southern Maine 1993 — 1994
Bachelor of Arts (BA), Political Science
Devereux August 2015 - Present
American Airlines May 2015 - July 2015
Hanjin Shipping February 2015 - April 2015
Cable ONE January 2015 - February 2015
Optum health November 2014 - January 2015
TransPerfect August 2014 - November 2014
The Radisson June 2014 - July 2014
Days Inn Hotel & Suites January 2014 - May 2014
Skinny Body Care May 2013 - December 2013
Walmart October 2013 - October 2013
Skills
Microsoft Office, Customer Service, Cooking, Cpr Certified, Data Entry, Healthcare, Telephone Skills, Time Management, Hospitals, Teamwork, Customer Satisfaction, Social Networking, Inventory Management, Public Speaking, Event Planning, Microsoft Word, Team Building, Management, Microsoft Excel, Sales, Training, Marketing, Vital Signs, Strategic Planning, Social Media
Education
University of Phoenix 2013 — 2016
Bachelor of Science (B.S.), Accounting and Finance, 3.6
Austin Community College 2011 — 2013
None, Nursing Science
Texas Tech University 2009 — 2011
D, Pre-Nursing Studies
Hutto High School 2005 — 2009
Diploma, Regular/General High School/Secondary Diploma Program
Partners Behavioral Health Management 2014 - 2015
BHM Healthcare Solutions April 2013 - March 2014
Optum Health May 2009 - March 2013
Health Integrated March 2003 - November 2009
Magellan Health Services January 1995 - March 2003
ValueOptions 1989 - 1995
Monroe County CMHC 1982 - 1988
Skills
Quality Improvement, Teaching, Change Management, Health Policy, Provider Relations, Infrastructure, Psychology, Mental Health, P&L Management, Integration, Program Management, Case Managment, Managed Care, Leadership, Management, Network Development, Healthcare Industry, Psychiatry, Clinical Supervision, Project Management, Pharmacy Benefit..., NCQA, Strategy, Program Development, Psychotherapy, Mental Health Counseling, Social Services, Crisis Intervention, Case Management, Medicare Part D, Credentialing, Motivational..., Physicians, Informatics, Nursing, HMO
Education
Kent State University 1977 — 1983
PhD, Clinical Psychology
Dr. Daniel Schwarz and Associates June 2009 - Present
Optum Health June 2007 - August 2014
Thomas Jefferson University October 2004 - May 2007
Melmark Inc. June 2000 - September 2004
Einstein Healthcare Network/Belmont Center for Comprehensive Treatment June 2003 - July 2004
Skills
EMDR, Substance abuse..., Anxiety Management, Depression Treatment, Adjustment Disorders, Grief Counseling
Education
Bryn Mawr College 2001 — 2004
Master’s Degree, Clinical Social Work
Wilkes University
Bachelor’s Degree, Sociology
Optum Health January 2012 - Present
Wellmark August 2006 - November 2011
Wellmark Blue Cross Blue Shield December 2005 - August 2006
Wellmark Blue Cross Blue Shield October 2004 - December 2005
Wellmark BCBS April 2002 - October 2004
ChildServe October 2000 - April 2002
ChildServe October 1998 - April 2002
ChildServe August 1998 - August 1999
OLSTEN HEALTH SERVICES August 1997 - September 1998
MERCY HOSPITAL MEDICAL CENTER October 1991 - September 1998
Skills
Staff Development, Data Analysis, Healthcare Consulting, Healthcare, Managed Care, Case Managment, Utilization Management, Healthcare Management, Program Development, Leadership Development, Health Insurance, Nursing, Employee Benefits, Coaching, Strategic Planning, Medicare, HIPAA, Quality Improvement, Claim, Team Building, Healthcare Information..., Insurance, Community Outreach, Leadership, Human Resources, Performance Management, Clinical Research, Process Improvement, Program Management, Disease Management, Provider Relations, EHR, Case Management, Medicaid, Health Policy, Home Care
Education
Drake University 2008 — 2011
MS, Counseling
ADN Darton College 1988 — 1991
2007 BS; MS, Psychology; Counseling
Boeing October 2014 - Present
Cisco August 2013 - October 2014
Delta Air Lines March 2013 - August 2013
Best Buy November 2012 - February 2013
State of Minnesota June 2012 - November 2012
OptumHealth November 2011 - June 2012
Capella University March 2011 - November 2011
Optum Health June 2010 - March 2011
Coventry Health Care July 2009 - June 2010
State Farm Insurance June 2008 - July 2009
Skills
Business Analysis, Documentation, Agile, Functional..., Scrum, Requirements Gathering, SDLC, SharePoint, Visio, RFP preparation, VersionOne, Quality Center, Requirements..., Onsite Management, Offshore Management, Software Documentation, Agile Methodologies, Software Development, Project Management, Testing, MS Project, Team Leadership, Data Warehousing, UML, Business Requirements, Integration, Product Management, RFP, Gap Analysis, Quality Assurance, Analysis, Requirements Analysis, Java, Visual Basic, Vendor Management, Project Planning, Data Analysis, Software Project..., User Acceptance Testing, Risk Management, Version One, Business Process, Management, Project Portfolio..., Resource Management, PMP, SQL, Agile Project Management, Waterfall, Business Intelligence
Education
Central Michigan University 2001 — 2003
IBM 2000 — 2001
Certification
Bangalore University 1996 — 2000
BS
Delhi Public School, NOIDA 1982 — 1996
Diploma
Sanford Health December 2014 - Present
Kmart Corporation November 2013 - December 2014
Optum Health April 2012 - November 2013
Sea Life Minnesota September 2011 - December 2011
Simonsons Salon and Spa September 2011 - December 2011
Sister Rosalind Gefere's Professional School of Massage March 2003 - February 2004
Skills
Training, Human Resources, Spa, Time Management, Sales, Employee Benefits, Personnel Management, Customer Service, Hands-on Training, Employee Recognition, Recruiting, Onboarding, Payroll Processing, Scheduling, Employee Relations
Education
University of Minnesota - Carlson School of Management 2010 — 2011
Minor, Human Resource Managment
University of Minnesota-Twin Cities 2010 — 2011
Bachlors of Science, Human Resource and Development
Optum Health May 2009 - Present
Lovelace Health Plan July 2008 - April 2009
Value Options August 2007 - July 2008
The Morton Center Louisville, KY 2001 - 2005
Skills
Behavioral Health, Counseling, Social Work, Utilization Management, Medicaid, Crisis Intervention, Healthcare Management, Utilization Review, Workshop Facilitation, Training, Public Speaking, Staff Development, HIPAA
Education
University of Louisville 2002 — 2005
Master of Social Work (MSW), Social Work
Optum Health January 2014 - Present
Carlson July 2012 - January 2014
The Bureau 2011 - 2012
Skills
Business Analysis, Direct Mail, Project Management, Adobe Creative Suite, Business Intelligence, Program Management, Project Planning, Product Development, Graphic Design, Direct Marketing, Strategic Planning, Photoshop, Marketing Strategy, Advertising, Corel Draw, Process Improvement, Microsoft Office, Management, Visio, Vendor Management, Change Management, PeopleSoft, Budgets, MS Project, Team Building, Employee Relations, Data Analysis, Talent Management, Employee Engagement, Benefits Administration, Business Strategy, Leadership, Outlook, Employee Benefits, Business Development, HRIS, Team Leadership, Training, Software Documentation, Access, Analysis, Microsoft Excel, Customer Service, Marketing, Microsoft Word, Human Resources, SharePoint, Microsoft Project
Education
Herzing University-Minneapolis 2007 — 2011
Bachelor of Science (B.S.), Technology Management
Optum Health October 2014 - Present
Education
University of Minnesota-Twin Cities 2000 — 2004
Bachelor's degree, Economics
Optum Health July 2013 - Present
Pain Specialists of Greater Chicago March 2011 - June 2013
Provena Health July 2008 - March 2011
Provena Health/Central Business Office July 2008 - March 2011
Family Medical Center October 2006 - January 2009
Family Medical Center of Bolingbrook September 2006 - January 2009
Charlie's Restaurant February 2001 - September 2006
Skills
EMR, Microsoft Office, Customer Service, Medical Terminology, Health, Health Information..., Medical Records, Word, PowerPoint, Excel, HIPAA, Healthcare, Administration, Research, Customer Relations, Access, Data Entry, Outlook, CPT, Documentation, EHR, Scheduling, Problem Solving, Compliance, Hospitals, Insurance, Healthcare Information..., Meditech, Credentialing, Typing, Teamwork, Fax, Charts, Telephone Skills, Cerner, Invoicing, ICD-9-CM, Medical Transcription, Medisoft, Health Insurance, Centricity, Accounts Receivable, Release of Information, RHIT, Ambulatory
Education
Joliet Junior College 2004 — 2008
associates, Health Information Management. RHIT
Joliet Junior College 2004 — 2008
Associates, Health Information (RHIT)
Anthem December 2013 - Present
Optum Health April 2010 - July 2012
Health Net of the Northeast June 2005 - April 2010
Baptist Health South Florida October 2003 - June 2005
Baptist Health South Florida October 2001 - October 2003
City of Meriden Health and December 1999 - January 2001
Community Health Network of Connecticut July 1998 - December 1999
City of Meriden Health and June 1994 - July 1998
Skills
Policy Analysis, Customer Relations, Promotions, Coaching, Spanish, Six Sigma Yellow Belt..., Customer Service, Six Sigma, Healthcare, Managed Care, Medicaid, Disease Management, HIPAA, Case Managment
Education
Nova Southeastern University 2004 — 2007
MBA, Health Services Administration
Community Health Education University of Connecticut
BA, Community Health Education
Platt High School
UCONN
Optum Health September 2013 - Present
Dan's Consulting, Inc. January 1999 - Present
Wells Fargo March 2010 - August 2013
Be The Match operated by National Marrow Donor Program 2010 - 2010
UnitedHealth Group August 2007 - September 2009
BlueCross BlueShield of Minnesota October 2004 - December 2007
Skills
Microsoft Access, Complex Database Design, Reports and Dashboards
Education
Lawrence University 1983 — 1998
Bachelor's Degree, Self-Designed Major in Computational Linguistics
Optum Health October 2013 - Present
UnitedHealthcare June 2012 - Present
UnitedHealthcare April 2010 - May 2012
UnitedHealthcare (United Health Group) April 2010 - May 2012
OptumHealth Financial Services, a division of United Health Group June 2007 - April 2010
OptumHealth Financial Services June 2007 - April 2010
Timex Inc December 2005 - June 2007
Timex December 2005 - May 2007
Timex Inc June 2004 - December 2005
Timex June 2003 - December 2005
Skills
Forecasting, Management, Profit, Account Management, Cross-functional Team..., Budgets, Strategic Planning, Project Management, Sales Management, Merchandising, Supply Chain, Product Development, New Business Development, Sales, Program Management, Retail, Leadership, Competitive Analysis, Analysis, Business Analysis, Customer Satisfaction
Education
State University of New York 1984 — 1988
BS, Business Administration / Marketing
State University of New York College at Brockport 1984 — 1988
Bachelor of Science (B.S.), Business Administration, Marketing
Optum Health November 2013 - Present
UnitedHealth Group May 2012 - November 2013
Covidien (formerly ev3) October 2008 - May 2012
Medtronic April 2006 - October 2008
Medtronic November 2004 - April 2006
US Bancorp Piper Jaffray August 2002 - November 2004
Skills
Market Development, Product Management, Market Research, Medical Devices, Healthcare, Marketing Strategy, Product Marketing, Cross-functional Team..., Integrated Marketing, Forecasting, Product Launch, Competitive Analysis, Management, Product Development, Global Marketing, Marketing Management, Market Analysis
Education
University of Minnesota - Carlson School of Management 2003 — 2006
MBA, Marketing & Finance
University of Michigan - Stephen M. Ross School of Business 1997 — 2001
Bachelor of Business Administration, Marketing & Organizational Behavior
Optum Health March 2015 - Present
Certified Case Manager September 2014 - March 2015
Advanced Risk Managers, LLC February 2014 - September 2014
CIGNA September 2009 - March 2014
Univita Health Inc January 2009 - January 2014
AgeWell 2008 - 2009
United Health Care January 2006 - July 2008
Noridian Mutual Insurance January 1997 - August 1998
Mill Street Flower Shoppe 1985 - 1988
Skills
Managed Care, Case Managment, Healthcare Management, Healthcare, Medicare, Medicaid, Nursing, Floral Design, Interior Design, Claim, Medicine, Home Care, HIPAA, Hospitals, Writing, ICD-10, Clinical Monitoring, Patient Advocacy, Case Management
Education
North Dakota State University
Registered Nurse, Registered Nursing/Registered Nurse
Minnesota State Community and Technical College 1996 — 1997
Associate of Arts and Sciences (A.A.S.), Medical Administrative/Executive Assistant and Medical Secretary, 4.0
University of Minnesota-Crookston 1986 — 1988
A.S, Horticulture
The University of North Dakota
Journalism
North Dakota State University 1975 — 1977
A.D., Nursing
Cigna January 2015 - Present
Optum Health February 2014 - Present
Martins Point HealthCare 2014 - 2014
Dignity Health July 2013 - December 2013
Blue Shield of California January 2009 - July 2013
Blue Shield of California January 2009 - August 2010
Wolters Kluwer Health February 2008 - September 2008
Health Net Senior Products Division October 2005 - February 2008
TriWest Healthcare Alliance December 2003 - 2004
DHL February 2002 - September 2003
Skills
Program Management, PMO, Project Portfolio..., Project Management, SDLC, PMP, Requirements Analysis, Business Analysis, Process Improvement, Business Process..., Change Management, Vendor Management, Software Project..., Requirements Gathering, Resource Management, Project Delivery, IT Management, Management, Business Intelligence, Enterprise Architecture, Financial Analysis, Cross-functional Team..., Integration, Business Requirements, Visio, Business Process, ITIL, Business Process..., Risk Management, Agile Project Management, Siebel 7.x, ICD-10, Strategic Financial..., Business Transformation, Outsourcing, Governance, MS Project, SharePoint, Project Planning, RFP-based sourcing, Contract Management, Large Budget Management, Organizational Change..., HP PPM, Team Building, Internal Communications, Dependency Management, C-Level Presentations, Preparation of Business..., Agile Methodologies
Education
University of Houston
Bachelor of Science (B.S.), Computer Science and Mathematics
University of Houston
Department of Veterans Affairs December 2012 - Present
Optum Health November 2011 - December 2012
CIGNA Behavioral Health April 2010 - November 2011
CIGNA Behavioral Health December 2008 - April 2010
Hennepin County Medical Center 2005 - 2010
Washburn Center For Children 2007 - 2008
Amherst H. Wilder Foundation Inc 2005 - 2007
National MS Society 2002 - 2005
Skills
Mental Health, Treatment, Therapists, Clinical Research, Adolescents, Training, Counseling Psychology, Mental Health Counseling, Psychological Assessment, CBT, Psychotherapy, Cognitive Processing..., Crisis, Motivational..., Conflict Resolution, Interventions, Life Transitions, Crisis Intervention, Behavioral Health, Anger Management, Stress Management, Healthcare, Utilization Management, Stress, Prevention, Self-esteem, Program Development, Group Therapy, Solution Focused, Wellness Coaching, Post Traumatic Stress, Medical Social Work, Mindfulness, Community Outreach, Social Services, Hospitals, Nonprofits, EAP, Family Therapy, Leadership, Grief Counseling
Education
University of St. Thomas 2001 — 2004
Masters, Clinical Social Work
College of St. Catherine 1991 — 1994
Bachelor of Arts, Social Work
Minneapolis Community College 1989 — 1991
Associate of Arts Degree
Optum May 2015 - Present
UnitedHealth Group July 2010 - May 2015
Optum Specialty Networks 2012 - 2015
Optum Health January 2007 - August 2010
Centene Corporation 2003 - 2007
Skills
Managed Care, Healthcare, Disease Management, Provider Relations, Healthcare Information..., Healthcare Management, Medicaid, Medicare, Healthcare Consulting, Health Policy, Network Development, Hospitals, Healthcare Industry, Strategic Planning, Behavioral Health, Health Insurance, Clinical Research, HIPAA, Team Building, Strategic Partnerships, Cross-functional Team..., Revenue Cycle, Physicians, Utilization Management, Process Improvement, Quality Improvement, Physician Relations, EHR, Home Care
Education
The University of Texas at Austin
Ph.D., Psychology, Organizational Development
Optum Health May 2015 - Present
Sky LLC April 2015 - Present
U.S. Department of Commerce 2014 - 2015
Harris Teeter August 2011 - July 2014
Skills
Organizational Culture, Team Building, Teamwork, Team Leadership, Problem Solving, Problem Analysis, Market Research, Public Speaking, Public Relations, German, Social Media, Social Media Marketing, Social Networking
Education
University of North Carolina at Charlotte 2011 — 2014
Bachelor's Degree, Public Relations, Advertising, and Applied Communication; German; International Studies, 3.5 GPA
Central Piedmont Community College 2009 — 2011
Associate's Degree
Huron Consulting Group September 2015 - Present
Optum April 2014 - Present
Optum Health July 2011 - April 2014
Cynthia Kilroy September 1998 - July 2011
Healthcare Organization January 2003 - March 2004
Andersen Consulting January 1997 - July 1998
Senior Consultant May 1995 - January 1997
McKesson January 1989 - June 1994
Skills
Competitive Analysis, Strategic Planning, Product Development, Financial Modeling, Business Strategy, Analysis, Market Research, Cross-functional Team..., Product Management, Management Consulting, Business Development, Program Management, Strategy, Process Improvement, Change Management, CRM, Management, Leadership, IT Strategy, Healthcare, Integration, Executive Management, Consulting, Healthcare Information..., Managed Care, Healthcare Consulting
Education
Duke University - The Fuqua School of Business 2007 — 2008
MBA, Health Sector Management
DeSales University 1983 — 1987
BS, Computer Science
Optum Behavioral Health August 2014 - Present
Eidem Consulting February 2000 - Present
Target May 2012 - August 2014
Ameriprise Financial Services, Inc. July 2011 - May 2012
Optum Health September 2010 - June 2011
Hallmark Insights March 2010 - September 2010
Allianz Life September 2008 - January 2010
The Lacek Group 2008 - 2008
Aquent Marketing Staffing 1998 - 2000
Ameriprise Financial 1985 - 1998
Skills
PMO, Vendor Management, PMP, SDLC, Project Management, Process Improvement, Project Planning, Strategic Planning, Requirements Gathering, Business Analysis, Business Process..., Project Portfolio..., Program Management, Leadership, Resource Management, IT Management, Information Technology, Management, Business Requirements, Software Documentation, Requirements Analysis, Analysis, Business Process, Cross-functional Team..., ERP, Team Leadership, IT Strategy, MS Project, Integration, Visio, Business Intelligence, SharePoint, Software Project..., Governance, Project Delivery, Enterprise Software, Risk Management, Change Management, Enterprise Architecture, Outsourcing, Agile Project Management, Budgets, ITIL
Education
University of Minnesota-Twin Cities 1987 — 1989
MBA, Marketing Concentration
University of Minnesota - Carlson School of Management 1978 — 1981
BS, Accounting
UnitedHealth Group July 2015 - Present
Optum Health July 2015 - Present
UnitedHealth Group February 2013 - Present
UnitedHealth Group February 2008 - January 2013
United Health Group December 2005 - February 2008
Allina Hospitals & Clinics October 2002 - December 2006
CIGNA Behavioral Health March 2005 - December 2005
Metropolitan Community Mental Health Center 1996 - 2000
Counseling Clinic University of Toledo April 1997 - November 1997
Toledo Hospital April 1997 - November 1997
Skills
Non-profits, Behavioral Health, Mental Health, Case Managment, Clinical Research, Psychotherapy, Managed Care, Utilization Management, Healthcare, Social Services, Program Development, Case Management, Clinical Supervision, Motivational..., Psychology, Therapists, Group Therapy, Hospitals, Nonprofits, Treatment
Education
University of Toledo
Master of Education (MEd), Community & Agency Counseling
University of Mumbai
Master of Arts (MA), Clinical Psychology
Optum Health May 2011 - Present
United HealthGroup January 2009 - September 2010
Skills
Managed Care, Healthcare, Utilization Management, Medicare, Healthcare Management
Education
University of Illinois at Chicago 2001 — 2003
Master of Business Administration (MBA), Finance, General
University of Illinois at Chicago 1995 — 1999
Doctor of Medicine (MD)
Northwestern University 1991 — 1995
Bachelor of Science (BS), Biomedical/Medical Engineering
Xcel Energy June 2010 - Present
Hollstadt & Associates June 2003 - June 2010
BlueCross BlueShield of MN October 2007 - May 2009
Ameriprise Financial Services, Inc. August 2006 - October 2007
Blue Cross Blue Shield of Minnesota May 2005 - July 2006
GMAC October 2004 - April 2005
Optum Health 1999 - 2001
Norwest Technical Services 1994 - 1995
Northern States Power - Excel Energy 1990 - 1992
Skills
Business Process, Business Analysis, SDLC, Management, Strategy
Education
Oakland University 1977 — 1981
Concentration in Computer Science
Optum May 2011 - Present
Optum Health June 2010 - May 2011
Medica August 2007 - February 2010
Fulfillment, Medica August 2006 - August 2007
Medica April 2004 - August 2006
Medica December 2002 - April 2004
Health Care Services, Medica May 2001 - December 2002
Health Care Services, Medica May 1999 - May 2001
eBenX May 1998 - May 1999
eBenX July 1997 - May 1998
Education
St. Olaf College 1991 — 1995
Graduated; a Bachelor of Arts, Economics; Finance
Optum Health April 2010 - Present
CAM Consulting March 2008 - July 2010
Optum Health (United Behavioral Health) July 2004 - February 2008
Health Partners of Philadelphia June 2000 - July 2003
NORTHEAST TREATMENT CENTERS January 1997 - January 2000
MERIT BEHAVIORAL CARE SYSTEMS January 1996 - January 1997
OXFORD HEALTH PLAN OF PENNSYLVANIA January 1993 - January 1996
MUSTARD SEED, INC January 1986 - January 1993
TALBOT PLACE, LTD January 1984 - January 1986
Education
Lincoln University 1981 — 1983
Master, Human Services
Penn State University 1969 — 1973
Bachelor of Science, Rehabilitation Counseling
Optum Health Director Sales Western USIngenixJuly 2007 - April 2008
PharmaCare June 2005 - April 2007
Education
Fort Lewis College 1990 — 1995
BA, Political Science
Optum Health March 1997 - Present
Skills
Mental Health, Mental Health Counseling, Case Managment, Behavioral Health, Psychotherapy, Counseling Psychology, Stress Management, Family Therapy, CBT, Crisis Intervention, EAP, Social Services, Therapists, Prevention, Adolescents, Anger Management, Psychology, Group Therapy
Education
Temple University 1991 — 1993
Master of Social Work (MSW), Social Work
Shippensburg University of Pennsylvania 1980 — 1984
BSW- Bachelor of Social Work, Social Work
Optum Health IT Project ManagerUnitedHealth Group2006 - 2012
Ameriprise Financial 1996 - 2006
Education
St. Cloud State University 1984 — 1986
COUNTRY Financial® July 2015 - Present
Optum Health September 2014 - May 2015
IIBA Minneapolis St Paul Chapter January 2013 - December 2014
Buffalo Wild Wings June 2014 - September 2014
Merrill Corporation January 2013 - February 2014
Merrill Corporation November 2012 - January 2013
The Lacek Group March 2012 - June 2012
Healthland August 2011 - December 2011
Healthland August 2010 - July 2011
RCIS February 2009 - July 2009
Skills
Requirements Gathering, Requirements Analysis, Software Documentation, Business Analysis, Business Process, Training, Testing, User Acceptance Testing, Visio, Analysis, SDLC, Project Management, Systems Analysis, Integration, Process Improvement, Scrum, Documentations, SharePoint, Agile Methodologies, Business Requirements, Technical Writing, Project Planning, Management, MS Project, Program Management, Vendor Management, Business Process..., PMP, Quality Assurance, Project Portfolio..., Web Applications, Business Intelligence, E-commerce, SQL, Software Project..., Software Implementation, Wireframes, Process Flow, Test Planning, Test Cases, Healthcare Information..., Technical Documentation, Data Analysis, Consulting, Access, Databases, PMO, Information Technology, Agile Project Management, *Certified ScrumMaster
Education
Auburn University 2008 — 2008
Certificate Program, Masters Certificate in Business Analysis
University of Minnesota-Twin Cities
U.S. Bank November 2014 - Present
Wells Fargo March 2014 - July 2014
NTT DATA International L.L.C. April 2013 - February 2014
Wells Fargo Home Mortgage January 2013 - March 2013
Blue Cross Blue Shield of MN October 2011 - December 2012
Wells Fargo March 2010 - October 2011
Usability Professional's Association October 2009 - November 2009
CD2 January 2009 - March 2009
Optum Health August 2008 - September 2008
Carlson Companies February 2008 - July 2008
Skills
Cross-functional Team..., Workshop Facilitation, Communication Skills, business systems..., Requirements Gathering, Requirements Analysis, Critical Thinking, Timely Decision Making, Database Design, Task Management, Business Planning, Business Analysis, SDLC, Analysis, Data Analysis, Data Modeling, Databases, Project Management, Quality Assurance, Analytics
Education
Human Factors International 2009 — 2009
Mahtomedi HS
St. Catherine University
B.A., Art
Salo LLC September 2014 - Present
Salo LLC May 2014 - August 2014
Salo LLC November 2013 - May 2014
UnitedHealth Group April 2008 - October 2013
Target July 2007 - April 2008
Optum Health January 2006 - July 2007
Optum Health August 2004 - December 2005
UnitedHealth Group January 2002 - August 2004
UnitedHealth Group June 2000 - December 2001
Conseco Finance January 2000 - June 2000
Skills
Leadership, Team Management, Business Analysis, Financial Analysis, Data Analysis, Requirements Gathering, Requirements Analysis, Process Improvement, Strategy, Internal Audit, IT Audit, Staff Development, Job Coaching, Department Budgeting, Ad Hoc Reporting, Internal Control..., Process Management, User Acceptance Testing, Test Planning, Manual Testing, Driving Results, Information Systems..., Incentive..., Project Management, Program Management, Project Planning, Management, Change Management, Staff Supervision, Coaching Staff, Cross-functional..., Cross-functional..., Communication Skills, Managing Meetings, Cross-functional Team..., Business Requirements, Written & Oral..., Business Process..., Strategic Planning, Analysis, Training
Education
The University of North Dakota 1985 — 1987
MACC, Master of Accountancy
The University of North Dakota 1980 — 1984
BBA, Accounting and Management
Teladoc January 2015 - Present
Healthways, Inc. March 2010 - Present
Healthways 2007 - 2010
Optum Health (Past Colleagues) 2004 - 2006
Optum Health 2004 - 2004
Hietala Consulting, LLC 1998 - 2004
Healthtrac, Inc. 1995 - 1998
Rocky Mountain Health Care Corporation September 1992 - 1995
Blue Cross and Blue Shield of Colorado, Nevada, New Mexico March 1989 - September 1992
Blue Cross and Blue Shield of Colorado September 1985 - March 1989
Skills
Healthcare, Disease Management
Education
Edina West
Southern Methodist University
MA, BA, Psychology, Business, Exercise Physiology
Optum Health March 2014 - Present
Optum HealthBehavioral Solutions October 2008 - March 2014
Comprehensive Behavioral Care July 2003 - July 2008
Horizon Behavioral Services August 2001 - July 2003
University Behavioral Health Care January 2000 - June 2001
Integra August 1997 - December 1999
CIGNA Behavioral Health 1991 - 1997
Skills
Healthcare, Clinical Research, Medicaid, Provider Relations, Leadership, Program Management, Clinical Operations, Strategic Planning, Public Speaking, EAP, Leadership Development, Coaching, Case Management, Managed Care, Medicare, Mental Health, Healthcare Management, Hospitals, Healthcare Consulting, Health Insurance, HIPAA
Education
LIU Brooklyn 1978 — 1986
PhD, Clinical Psychology
Cornell University 1973 — 1977
BA, psychology
Optum Health April 2012 - Present
Provena Health June 2006 - April 2012
Skills
Exercise Physiology, Rehabilitation, Health Education, Health Promotion, Cpr Certified, BLS, ACLS, Hospitals, Healthcare, Kinesiology, EKG, Patient Education, Healthcare Management, Sports Medicine, Nursing, Disease Management
Education
Benedictine University 2003 — 2005
M.S., Clinical Exercise Physiology
Southern Illinois University, Carbondale 1999 — 2003
B.S., Exercise Science
Benedictine University
Master's degree, Clinical Exercise Physiology
Optum Health October 2012 - Present
Alverno College January 2011 - August 2014
Froedtert Health April 2011 - July 2014
Froedtert Health February 2012 - July 2013
Medical College of Wisconsin- Department of Endocrinology February 2008 - January 2011
Froedtert Hospital November 1995 - February 2007
Marquette University 2001 - 2005
Aurora Health Care 1996 - 2004
Skills
ACLS, EPIC CT, Critical Care, Nursing Education, Acute Care, Telemetry, EMR, Medicine, Medical Education, Treatment, HIPAA, Surgery, Epic Systems, Nurse Practitioners, Diabetes Management, Diabetes Care, Physicians, Registered Nurses, Healthcare Information..., EHR, Patient Advocacy, Medical-Surgical, CPR Certified, Wellness, Diabetes, Disease Management, Health Promotion, Internal Medicine, Cardiology, BLS, Healthcare, Nursing, Hospitals, ICU, Inpatient
Education
Alverno College 2014 — 2015
Post-Graduate Family Nurse Practitioner Certificate, Family Practice
Marquette University 2003 — 2007
MSN, Acute Care Nurse Practitioner
Marquette University 1992 — 1995
BSN, Nursing
University of Wisconsin-Madison 1987 — 1990
Pre-Professional Health Program
Waterford Union High School
High School Diploma
UnitedHealth Care June 2015 - Present
Optum Health 2012 - June 2015
OptumHealth July 2011 - June 2015
UnitedHealth Group January 2010 - July 2011
OptumHealth December 2008 - January 2010
Skills
Clinical Research, Healthcare, Performance Management, Managed Care, Disease Management, HIPAA, Healthcare Management, Hospitals, Nursing, Healthcare Information..., Medicaid, Utilization Management, Medicare, Health Insurance, Healthcare Consulting, Healthcare Industry
Education
Alverno College
BSN
BSN CCM
Bachelor of Science Nursing, Registered Nursing/Registered Nurse
Optum Technology April 2014 - Present
Optum Health February 2013 - April 2014
Optum Health June 2012 - February 2013
Concord Elementary September 2010 - June 2012
Skills
Social Media, Strategic Planning, Event Planning, Marketing, Analysis, Business Analysis, Leadership, Project Management, Cross-functional Team...
Education
University of Minnesota-Twin Cities 2004 — 2009
Bachelor's Degree, Elementary Education and Teaching
Optum Health May 2014 - Present
Bullishness.com June 2009 - Present
Optum Health December 2011 - May 2014
Allianz Life January 2010 - December 2011
The Minnesota Daily August 2005 - May 2009
Skills
Software Development, Healthcare Analytics, Derivatives, Quantitative Analytics, SAS, Data Analysis, Analysis, Options, Matlab, Financial Modeling
Education
University of Minnesota-Twin Cities
Masters, Financial Mathematics
University of Minnesota-Twin Cities
Bachelors, Mechanical Engineering
Optum Health September 2012 - Present
Optum Health 2010 - 2012
Embarcadero Branch YMCA March 2009 - August 2009
YMCA June 2006 - August 2006
Sports Authority May 2005 - August 2005
KRON4 May 2004 - August 2004
Jewish Community Center May 2003 - August 2003
UCSF Medical Center May 2002 - August 2002
Education
University of Nevada-Las Vegas 2004 — 2008
Broadcast Journalism/Media Studies
Optum Health August 2009 - Present
Self Employed January 1980 - Present
Ceridian December 1997 - March 2009
Ceridian EAP & Work Life Services 1997 - 2009
Search America 1995 - 1995
Resources for Human Development December 1980 - December 1990
Skills
Organizational..., Database Administration, Benefits Administration, Research, Employee Relations, Management, Recruiting, Change Management, Team Leadership, Call Centers, Coaching, Supervisory Skills, Process Improvement, Leadership, Leadership Development, Budgets, Employee Benefits, Software Documentation, Strategic Planning, SDLC, Forecasting, Interviews, Customer Service, Staff Development, Healthcare, Databases, Training, Time Management, Program Management, Performance Management, Talent Management, Vendor Management, Employee Training, Conflict Resolution, Team Building, Business Process, Customer Satisfaction, Organizational..., Employee Engagement, Human Resources, Workshop Facilitation, Strategy, Cross-functional Team..., Onboarding, Executive Coaching, Analysis, Business Process..., Administration, CRM, Consulting
Education
Villanova University 2003 — 2004
Pre masters certificate, Human Resources
Lock Haven University of Pennsylvania 1973 — 1977
BA, Psychology
MetLife June 2014 - Present
Optum Health May 2010 - March 2014
Johnson & Johnson for Kelly Services July 2009 - May 2010
BlackRock May 2008 - April 2009
Merrill Lynch May 2007 - May 2008
Spirent Communications May 2006 - May 2007
QualCare December 2005 - May 2006
Merck March 2005 - August 2005
American Standard July 1989 - December 2004
Skills
Access, CMS, Dreamweaver, SharePoint, Project Management, Strategy, Copy Editing, Cross-functional Team...
Education
Middlesex County College
Business Management, Business
New Horizons Computer Learning Center
Site Designer Program
AVTECH Institute of Technology
Quality Assurance and Web Technology
Optum Health July 2010 - Present
Thrivent Financial for Lutherans October 2007 - April 2010
Ameriprise Financial Services, Inc. 2006 - 2007
Ameriprise Financial Services, Inc. 1995 - 2000
Skills
Program Management, SDLC, Process Improvement, Leadership, Project Portfolio..., Cross-functional Team..., Business Process..., Vendor Management, Strategy, PMO, PMP, Business Process, Strategic Planning, Business Intelligence, Integration, Team Leadership, Business Transformation, Resource Management, Project Planning, Business Process..., Analysis, Business Analysis, Change Management, Requirements Analysis, Process Engineering, Governance, Management, MS Project, Requirements Gathering, IT Strategy, Management Consulting, Financial Services, Budgets, Visio, Project Management, Risk Management, Team Building, Software Project..., Six Sigma, Operations Management, SharePoint, Outsourcing, Call Centers, Mergers & Acquisitions, Product Management, Enterprise Architecture, Portfolio Management, CRM, Consulting, Business Strategy
Education
University of Minnesota-Twin Cities
Business Administration
Magellan Health Services January 2010 - Present
Optum Health 2009 - January 2010
AMC Health 2008 - April 2009
Horizon Blue Cross Blue Shield of New Jersery May 2004 - September 2008
Skills
Healthcare, Management, Program Management, Project Management, Training, Budgets, Start-ups, Managed Care, Pharmacy, Analysis, Healthcare Management, Medicare, Process Improvement, Clinical Research, HIPAA, Leadership, Healthcare Information..., Medicaid, Public Speaking, Health Insurance, Account Management, Cross-functional Team..., Microsoft Office, Healthcare Industry, Strategy
Education
Roanoke College 1976 — 1980
BS, Medical Technology
Optum health December 2014 - Present
Lighthouse Counseling October 2000 - Present
Community Health Plan of Washington October 2011 - December 2014
MHN February 2006 - September 2011
Kitsap Mental Health Services February 2001 - October 2006
Overlake Hospital October 1999 - February 2001
Childrens Hospital, Seattle February 1990 - October 1999
Skills
Expertise with..., Psychotherapy, Case Management
Education
City University 1994 — 1997
Mastes in Education, Guidance and Counseling, 3.5
Central Michigan University 1984 — 1990
Bachelor of Applied Science (B.A.Sc.), Psychology/Communication Disorders
UnitedHealth Care Community & State October 2012 - Present
UnitedHealth Care Community & State October 2011 - October 2012
Optum Health Corporate March 2009 - September 2011
Optum Health April 2007 - March 2009
Optum Health October 2004 - April 2007
Optum Health January 2003 - October 2004
Microsoft Corporation January 2002 - January 2003
Skills
Medicare, Strategic Planning, Medicaid, Healthcare, Financial Modeling, Pharmacy Benefit..., Process Improvement, Business Analysis, Finance, Insurance, Team Building, Managed Care, Thought Leadership, Budgeting & Forecasting, ROI Optimization, Health Insurance, SQL, Microsoft Excel, Corporate Communications, PowerPoint, Pricing, Healthcare Economics
Education
University of St. Thomas - Opus College of Business 2000 — 2001
MBA, Finance
University of Iowa - Henry B. Tippie College of Business 1995 — 1999
Economics, Economics
State of New Mexico August 2010 - June 2011
Optum Health March 2009 - August 2010
Skills
PeopleSoft, Employee Benefits
Education
New Mexico Highlands University 1990 — 1994
Bachelor of Arts, Business/Management
New Mexico Highlands University 1979 — 1981
Associates, Bilingual Business
Optum Health Managing EditorHart Publications1999 - 2001
Education
American InterContinental University 2007 — 2008
MBA, Healthcare Management
Walden University
PhD, Clinical Psychology
WellPoint December 2011 - Present
CEI 2011 - December 2011
Presbyterian Health Plan November 2010 - June 2011
CEI April 2010 - January 2011
Optum Health October 2008 - December 2009
Optum Health 2009 - 2009
US Technology January 2005 - April 2008
USPSA Articles 2004 - 2007
CNSI August 2005 - January 2006
Unisys 2004 - 2006
Education
The University of New Mexico 1982 — 1983
Master, Public Administration
Optum Health January 2012 - Present
North Island Credit Union March 1999 - April 2009
Skills
Technical Support
Education
University of San Diego 1983 — 1985
Bachelor of Arts, Computer Science
Optum Health March 2012 - Present
Ambient Consulting November 2011 - February 2012
Accenture Technology Solutions September 2007 - November 2011
SFM June 2006 - September 2007
Skills
PL/SQL, SQL, ETL, Microsoft SQL Server, Oracle, Business Analysis, Integration, Software Development, Solution Architecture, Databases, Business Objects, .NET, Visio, SSIS, XML, Database Design, Unix, C#, Master Data Management, SharePoint, Data Integration, Data Migration, T-SQL, Systems Analysis, Unix Shell Scripting, Business Intelligence, Data Warehousing, SOA, Data Modeling, SDLC, OLAP, Analysis Services, Teradata, Data Warehouse..., Data Quality, Performance Tuning, Data Architecture, Datastage, SQL Tuning, Data Mining
Education
University of Minnesota Duluth 2001 — 2006
BA, Management Information Systems
United Healthcare Community Plan NY November 2014 - Present
Optum Health February 2013 - November 2014
OptumHealth October 2010 - February 2013
Healthplex, Inc. February 2010 - October 2010
New York Presbyterian February 1995 - July 2009
Empire Blue Cross & Blue Shield June 1993 - January 1995
Education
Queens College 2000 — 2009
B.A., Sociology
UnitedHealth Group June 2014 - Present
Optum Health July 2013 - December 2013
Express Scripts July 2012 - July 2013
OptumHealth April 2012 - July 2012
UnitedHealthcare March 2012 - July 2012
SeeChange Health - HealthInsight August 2011 - February 2012
SeeChange Health - HealthInsight August 2011 - February 2012
Target March 2011 - July 2011
United Health Group September 2009 - February 2011
Sedulocity January 2002 - August 2009
Skills
Requirements Gathering, Project Management, Mergers, Process Improvement, ERP, Mergers & Acquisitions, Business Process, Strategy, Microsoft SQL Server, Project Planning, Databases, Testing, Management, Access, Training, SDLC, CRM, Business Analysis, Vendor Management
Education
DeVry 2004 — 2005
Technical Management
Brown Institute 1980 — 1980
Computer Programming
University of Minnesota-Twin Cities 1971 — 1973
Golden Valley Lutheran College, Brown Institute
Brown Institute
Certificate
Golden Valley Junior College
AA
Golden Valley Lutheran College
Associate of Arts (AA)
University of Minnesota
University of Minnesota-Twin Cities
Optum Health August 2012 - Present
Hospice of the Piedmont October 2009 - August 2012
Hospice of Davidson County June 2008 - October 2009
Skills
Crisis Intervention, Psychotherapy, Social Services, Mental Health, Family Therapy, Psychology, Program Development, Treatment, Non-profits, Palliative Care, Community Outreach, Clinical Research, Public Speaking, Volunteer Management, Group Therapy, Adults
Education
University of North Carolina at Chapel Hill 2005 — 2008
Master of Social Work, Aging
Campbell University 2002 — 2005
Master of Divinity, Counseling
Carson-Newman University 1998 — 2002
Bachelor of Arts, Early Childhood Education
Optum Health Clinical Manager Medicare and Retirement Heart Failure - RN, CCM, GBOptum HealthJuly 2012 - November 2013
UnitedHealth Group January 1996 - July 2012
Skills
Medicare, Patient Advocacy, Hospitals, Home Care, Inpatient, EMR, Provider Relations, Case Managment, Disease Management, Healthcare, NCQA, Utilization Management, HIPAA, Acute Care, Managed Care, Clinical Research, Medicaid Managed Care, Nursing, Patient Safety, Certified Case Manager, Healthcare Management, Case Management, Nursing Education, Quality Improvement, Medical/Surgical
Education
Maryville University of Saint Louis
Associate's degree, Registered Nursing/Registered Nurse
FreedomWay Counseling September 2012 - Present
Optum Health December 2011 - October 2013
Oakwood Counseling Center October 2010 - December 2011
La Paz Community Health Care Center April 2010 - August 2011
Family Violence Prevention Services July 2008 - October 2009
Skills
Psychotherapy, Behavioral Health, Family Therapy, Mental Health Counseling, Group Therapy, Counseling Psychology, Crisis Intervention, Public Speaking, Mental Health
Education
The University of Texas at San Antonio 2004 — 2008
MA, Counseling
The University of Texas at San Antonio 1990 — 1994
BA, Criminal Justice
Optum Health July 2005 - Present
Baylor College of Medicine November 1996 - June 2004
Skills
CBT, Life Transitions, Mental Health, Clinical Supervision, Psychology, Clinical Research, Psychotherapy, Behavioral Health, Counseling Psychology, Stress, Crisis Intervention, Treatment, Healthcare, Psychological Assessment, Mental Health Counseling, Adolescents, Group Therapy, Medicine, Family Therapy, Mindfulness, Customer Service, Therapists, Clinical Psychology, Case Managment, Stress Management
Education
Denison University 1973 — 1974
BA, dance
Hinsdale Pediatrics April 2013 - Present
Optum Health October 2012 - Present
Heritage Pediatrics January 2010 - July 2011
Vanderbilt University July 2009 - January 2010
Skills
Nursing
Education
Mount Saint Mary's University 1979 — 1982
BS, Nursing
University of California, Davis 1973 — 1977
BS, Human Development
Optum Health January 2015 - Present
Alere Health May 2010 - January 2015
Verizon May 2008 - May 2010
Eclipsys January 2005 - January 2008
Skills
SSIS, SQL Server, Analysis Services, SSAS, Databases, Oracle, Teradata, Technical Documentation, Requirements Management, Reporting & Analysis, Microsoft SQL Server, .NET, Database Administration, Performance Tuning, WCF, Web Services, Database Design, Requirements Analysis, SDLC, Data Warehousing
Education
Saurashtra University 2000 — 2004
BS, Computer Engineering
Sardar Vinay Mandir 1998 — 2000
Science, High School
Optum Health October 2013 - Present
Inspire Destiny September 2009 - Present
Shri Enterprises March 2006 - June 2011
Head Start of Charlotte 2006 - 2010
Skills
Fundraising, Nonprofits, Strategy, Grants, Community Development, Program Development, Entrepreneurship, Grant Writing, Training, Event Planning, Volunteer Management, Non-profit..., Research, Training Management
Education
Central Piedmont Community College 2008 — 2009
Early Childhood Credentials
Dudley's Beauty College 2005 — 2005
Nail Tech
ITT Technical Institute-Nashville
Optum Health February 2012 - Present
OptumHealth Behavioral May 2007 - January 2011
OptumHealth May 2006 - January 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Data Entry
Education
National American University 2000 — 2014
Diploma, Medical Insurance Coding Specialist/Coder
National American University - Distance 2010 — 2013
Diploma in Medical Coding, Medical Insurance Coding Specialist/Coder
Optum Health September 2006 - Present
Carlson Marketing October 2004 - June 2006
Fair Isaac Corporation August 1998 - October 2004
Diebold August 1997 - June 1998
Alternative Resources Corporation July 1996 - August 1997
Nielsen Media Research May 1985 - April 1996
Education
University of Miami 1991 — 1993
MS, Managment of Technology
Tampa College 1989 — 1991
MBA, Master of Business Administration
University of Minnesota Duluth 1981 — 1984
BA, Business Administration
Optum Health April 2009 - Present
Skills
Healthcare, Customer Service, Hospitals, Process Improvement, Healthcare Management, Management, Strategic Planning, Healthcare Information..., Clinical Research, HIPAA
Education
University of Houston
Master's degree, Clinical/Medical Social Work
North Memorial Hospital June 2011 - Present
HHH Cancer Center June 2011 - Present
OptumHealth May 2010 - June 2011
Optum Health April 2010 - May 2011
Park Nicollet Clinic July 2006 - April 2010
Park Nicollet July 2006 - April 2010
Park Nicollet Cancer Center June 2004 - July 2006
Park Nicollet Cancer Center June 2004 - July 2006
North Memorial Medical Center July 2003 - June 2004
North Memorial Hospital July 2003 - June 2004
Skills
Computers, Word Processing, Assessment Skills, Epic Systems, Phone Etiquette, Telephone Triage, Oncology Nursing, Oncology Clinical..., People-oriented, Quick & Eager Learner
Education
St. Catherine University 2000 — 2003
Associate RN, Nursing
St. Catherine University
Nursing
Associates of Science, Nursing
HealthCare Partners, LLC 2014 - Present
OC Care March 2013 - January 2014
Optum Health August 2012 - March 2013
HealthCare Partners April 2011 - July 2012
Monarch HealthCare 2006 - 2011
Skills
Utilization Management, Managed Care, Healthcare Management, Hospitals, Healthcare, Home Care, Medicaid, Medicare, Critical Care, Disease Management, Nursing, HIPAA, Case Managment, EMR, Inpatient, EHR, Patient Safety, Health Insurance, Medicine, Case Management
Education
University of Phoenix
BS, Business Administration
Saddleback College
AS, Registered Nursing
Optum Health January 2012 - Present
EmblemHealth 2005 - 2011
Education
SUNY Ulster 2011 — 2012
East Stroudsburg University of Pennsylvania
Special Education
Optum Health October 2001 - Present
Westport Benefits August 1999 - October 2001
Skills
Underwriting, Insurance, Health Insurance, Liability, Risk Management, Employee Benefits, Medicare, Managed Care, Financial Risk, Financial Analysis, Process Improvement, Brokers, Reinsurance
Education
University of Nebraska at Kearney
Business Admin
Park Nicollet Health Services October 2012 - Present
OptumHealth October 2011 - June 2012
Optum Health June 2010 - October 2011
Skills
Nursing, Case Managment, School Nursing
Education
Iowa State University
B.S.
Normandale Community College
Associate of Science (A.S.), Registered Nursing/Registered Nurse
CMA PROPERTY SOLUTIONS September 2012 - Present
Optum Health January 2011 - Present
Keefe Commissary Network October 2007 - January 2010
Midwest Eagle Realtors February 2006 - January 2008
Marion Estelle Associates February 2004 - February 2006
Skills
Customer Satisfaction, Microsoft Office, Access, Sales, Management, Microsoft Excel, Marketing, Training, Microsoft Word, Customer Service, PowerPoint, Problem Solving, Typing, Transportation, Advertising, Business Planning, Property Management, Home Staging, International Sales, Loan Origination, Presenter, Organization, Negotiation, Data Entry, Contract Negotiation, Selling, New Business Development, Call Center, Order Processing, Coaching, Time Management, Event Planning, Social Networking, Virtual Teams, SnagIt, Microsoft Office Xp, Fast-paced, Sales Management, Call Centers
Education
Lindenwood University 2012 — 2014
MBA
Columbia College 2006 — 2010
BS, Business Admin. - Financial Services
St. Louis Community College 2002 — 2005
ASSOCIATE, BUS. ADMIN
Optum Health July 2015 - Present
TC Running Co. 2008 - Present
Eden Prairie Schools August 2013 - August 2015
Cyclequest Studio August 2010 - June 2015
Way Cool Cooking School 2008 - June 2015
St Davids February 2002 - August 2012
Skills
Teaching, Coaching, Public Speaking, Curriculum Development, Classroom, Staff Development, Event Planning, Customer Service, Team Building, Wellness
Education
University of Minnesota-Twin Cities
Health and Physical Education/Fitness
Midas Auto System Inc August 2012 - Present
Optum Health 2007 - 2012
Sanrio, Inc. October 2005 - June 2007
Main Street BVM, Inc. November 1991 - September 2005
Skills
Microsoft Word, QuickBooks, Microsoft Office, Data Entry, Home Based Business, Accounting, Compensation & Benefit, Payroll, Accounts Payable, Accounts Receivable, Account Reconciliation, PeopleSoft, Platinum, Computer Network..., Invoicing
Education
De La Salle University 1986 — 1987
Philippine School of Business Administration 1981 — 1985
Bachelor of Science, Accounting
Hennepin County Medical Center May 2013 - Present
North Memorial Health Care February 2011 - May 2013
Optum Health March 2008 - February 2011
North Memorial Health Care September 1992 - April 2008
Sacred Heart Hospital June 1991 - June 1992
Kaweah Delta Distric Hospital September 1985 - August 1990
Education
University of Wisconsin-Eau Claire 2011 — 2013
Master's Degree, MSN-NP-Adult Gero
Chamberlain College of Nursing 2009 — 2011
Bachelor's Degree, BSN
Excelsior College 1988 — 1990
Associate's Degree, ADN
Humana At Home August 2012 - Present
Optum health 2010 - 2012
Saint Francis Hospital August 2008 - 2010
Health Net Aeromedical January 2006 - August 2008
Skills
Hospitals, Nursing
Education
University of Charleston 2000 — 2003
Bachelor's degree, Registered Nursing/Registered Nurse