Experience
Optum UnitedHealth Group  June 2015 - August 2015
Burson-Marsteller  May 2013 - July 2013
Deloitte Consulting  March 2012 - May 2012
Dentsu  June 2011 - August 2011

Skills
English, Public Relations, SAS Programming, SPSS, R, Microsoft Office, Social Media, PowerPoint, Market Research, Research, Microsoft Excel, Editing, Strategic Thinking, Business Intellgence, Communication

Education
Northwestern University   2014 — 2015
Master of Science (MS), Integrated Marketing Communication

Tsinghua University   2009 — 2013
Bachelor of Arts (B.A.), Journalism and Communication, 3.70/4.00

Shanghai Foreign Language School   2002 — 2009
High School Diploma

Experience
Denver Health  October 2014 - Present
Optum (UnitedHealth Group)   August 2014 - October 2014
WellStar Health System  March 2011 - June 2014
McKesson Health IT  2010 - 2011
McKesson Health IT  2007 - 2010
Xerox/ACS Healthcare Solutions   2006 - 2007
McKesson Health IT  1997 - 2006

Skills
Healthcare Information..., HL7, EHR, Software Documentation, SQL, Project Management, Healthcare, Unix, Troubleshooting, Linux, EMR, Business Intelligence, Networking, Integration, CPOE, SharePoint, Hardware, Technical Analysis, Healthcare Consulting, HIPAA, Process Improvement, Visio, Virtualization, Technical Support, Sales Engineering, Pre/Post Sales Engineers, Informatics, IT Strategy, Hospitals, Testing, Cross-functional Team..., Disaster Recovery, Servers, Software Implementation, Operating Systems, Technical Product Sales, Technical Sales..., Solution Architecture, Enterprise Software

Education
Metropolitan State University of Denver
Business Management

Valdosta State University
Computer Information Systems Major

Experience
Optum (UnitedHealth Group)   May 2015 - Present
UnitedHealthcare  April 2014 - May 2015
Scott Crooker   September 2001 - 2015
UnitedHealthcare  November 2012 - April 2014
UnitedHealthcare  June 2011 - October 2012
Security State Bank  December 2009 - May 2011
Security Bank  May 2007 - August 2010

Skills
Process Improvement, Access, Analysis, Leadership, Microsoft Excel, Microsoft Office, Management, iOS, Strategic Planning, Strategy, Mobile Technology, Banking, Sales, Business Analysis, Financial Analysis, Visio, Marketing, Time Management, Data Analysis, Project Management, Insurance

Education
Concordia University-St. Paul   2013 — 2015
Master of Business Administration (M.B.A.)

University of Wisconsin-Stout
Bachelor's Degree

Experience
Optum - UnitedHealth Group  May 2013 - Present
ALTA Language Services, Inc.   November 2007 - April 2014
UnitedHealth Care - UnitedHealth Group   July 2012 - May 2013
UnitedHealth Care - UnitedHealth Group   December 2011 - May 2013
The Methodist Hospital System  July 2011 - January 2012
Memorial Hermann Healthcare System  July 2009 - June 2011
Compassionate Care Hospice  November 2010 - May 2011
MVM, Inc.   October 2009 - October 2009
LanguageLine Solutions  July 2008 - July 2009
MILC, LP   July 2006 - July 2008

Skills
Certified Medical..., Completion of..., Public Relations, Cross-cultural Training, Healthcare, Customer Service, Cantonese Chinese, Mandarin Chinese, Vietnamese, Health Insurance, Asia Pacific Client..., Marketing, Service Consultant, Project Management, Community Outreach, Medicare Advantage, Community Engagement, Community Development, Hospitals, Medicaid, Managed Care, Public Speaking, Program Management, Physician Relations, Management, Strategy, Human Resources, Translation, Multilingual, Market Research

Education
University of London   2010 — 2013
MSc, International Management (China)

University of Houston, C.T. Bauer College of Business   2003 — 2006
B.A., Business Administration

Experience
Optum (UnitedHealth Group)   April 2015 - Present
Cigna  March 2014 - April 2015
Optum (UnitedHealth Group)   October 2007 - March 2014

Skills
Visio, Access, SDLC, Business Process..., Program Management, Requirements Analysis, Healthcare Information..., Requirements Gathering, Business Analysis, Project Management, Data Analysis, Process Improvement

Education
The University of Connecticut School of Business   2010 — 2012
Bachelor of Science (BS), Business and Technology

The University of Connecticut School of Business
Master's Degree, Business Analytics & Project Management

Experience
Optum- UnitedHealth Group  July 2012 - Present
UnitedHealth Group- OptumHealth  October 2010 - July 2012
UnitedHealth Group  1998 - 2010
Aetna  1988 - 1998

Education
University of Pennsylvania - The Wharton School   2009 — 2009
Executive Development Program

Central Connecticut State University   1982 — 1986
BS, Business Administration/Management

Holy Cross High School   1978 — 1982

Experience
Optum (UnitedHealth Group)   November 2014 - Present
Quest Diagnostics® Blueprint for Wellness®   August 2013 - November 2014
Health Advocate  August 2011 - August 2013
Onset Therapeudics   July 2009 - July 2011
Health Advocate  September 2006 - February 2008
Aetna  June 1988 - 2001

Skills
Healthcare, Management, Selling, Sales Operations, Sales, Leadership, Customer Retention, CRM, Health Insurance, Insurance, Marketing Strategy, Account Management, Marketing, Managed Care

Education
Penn State University
Business, Marketing

Experience
Optum-UnitedHealth Group  June 2015 - Present
Sunbelt Staffing  January 2014 - Present
Nexcare   April 2013 - January 2015
St. Francis Nursing Center   October 2009 - December 2012
Pro Staff  March 2003 - December 2012
Oakland County  September 2004 - May 2006
Ciena Health Care   2004 - 2006

Skills
Nursing, Management, Home Care, Healthcare Management, Healthcare, Hospitals, Critical Care, Inpatient, Budgets, Acute Care, Healthcare Information..., ACLS, Applicant Tracking..., BLS, College Recruiting, Cpr Certified, Customer Satisfaction, Customer Service, Employee Relations, HIPAA, Healthcare Industry, ICU, Interviews, Leadership, Microsoft Office, Nursing Education, Patient Advocacy, Project Management, Public Speaking, Recruiting, Social Media Marketing, Social Networking, Staffing Services, Strategic Planning, Talent Acquisition, Teaching, Team Building, Temporary Placement, Training, Writing, Nursing Management, Physician Relations

Education
Maryville University of Saint Louis   2015 — 2017
Doctorate of Nursing Practice, Nursing Research and Clinical Application

Madonna University - Graduate Studies   2009 — 2012
Nurse Practitioner Certification, Advanced Practice Nurse

University of Phoenix   2001 — 2003
MSN/MHA, Nursing/Health Administration

University of Phoenix   1998 — 2001
BSN, Nursing Science

University of Phoenix
MSN/MHA

Experience
Optum (UnitedHealth Group)   April 2015 - Present
Prime Therapeutics  March 2013 - January 2015
University of Minnesota Medical School  February 2011 - May 2012
Readiness Management Support LC   September 2009 - May 2010
University of Minnesota Office of Measurement Services   September 2006 - September 2009
Berglund & Associates   September 2005 - May 2006
United States Air Force  September 1998 - May 2005

Skills
Business Analysis, Business Process..., Project Management, Requirements Gathering, Functional..., Reporting & Analysis, Balanced Scorecard, Strategic Planning, Cross-functional Team..., Data Analysis, Scrum, Agile & Waterfall..., User-centered Design, Needs Assessment, Facilitation, Trend Analysis, Data Modeling, Business Analytics, Software Development..., Process Flow..., User Acceptance Testing, Data Visualization, Workflow Diagrams, Qualitative &..., Qualitative and..., Program Evaluation, Developmental Evaluation, Utilization Focused..., Oral & Written..., Technical Reports, Databases, Survey Design, Focus Groups, Public Presentations, Employee Training, Graphic Design, Microsoft Visual Basic..., Perl, SQL, Adobe InDesign, Adobe Acrobat, Adobe Dreamweaver, Adobe Photoshop, Microsoft Access, Microsoft Excel, Microsoft Powerpoint, Microsoft Visio, Microsoft Publisher, Microsoft Word, SPSS

Education
The University of North Dakota   2003 — 2005
Bachelor of Science (B.S.), Atmospheric Sciences and Meteorology, Graduated Cum Laude

Penn State University   2001 — 2003
Meteorology

Experience
Cigna  September 2014 - Present
ASTD- Middle Tennessee Chapter   December 2013 - December 2014
Optum-UnitedHealth Group  July 2013 - September 2014
AIM-OptumInsight-Optum-UnitedHealth Group   June 2007 - June 2013
AIM Healthcare  August 2005 - June 2007
Cigna Government Services  March 2005 - August 2005
Cigna Government Services  January 2004 - March 2005
Deutsche Bank  January 2001 - May 2002

Skills
Training, Employee Training, Leadership, E-Learning, Needs Analysis, Healthcare, HIPAA, Coaching, Workshop Facilitation, Onboarding, Training Delivery, Managed Care, Captivate, Project Management, Performance Improvement, Training & Development, Webinars, ADDIE, Staff Development, Organizational..., Management, Instructor-led Training, New Hire Orientations, Career Development, Learning Management, Instructional Design, Large Group Facilitation, E-learning Development, Lesson Planning, Presentation Skills..., Curriculum Development, Curriculum Planning, Medicare, Project Coordination, Curriculum Design, Experiential Training, Classroom Instruction, Train New Employees, Leadership Development, Human Resources, Organizational..., Access, Time Management, Organizational Culture, Program Development, Compliance, SOP development

Education
Middle Tennessee State University
Bachelor's Degree, Liberal Studies

Pellissippi Community College
English, History

University of Tennessee-Knoxville
English, Theatre

Experience
Optum (UnitedHealth Group)   June 2011 - Present
Axolotl Corp. (an Ingenix company)   January 2011 - June 2011
Axolotl Corp. (an Ingenix company)   March 2006 - January 2011
Axolotl Corp.  January 1998 - March 2006
Axolotl Corp.  July 1997 - January 1998
Berland Technologies   June 1995 - July 1997

Skills
Health Information..., Agile Methodologies, SOA, HL7, Software Development, Software Engineering, SaaS, Web Applications, Java, Enterprise Software, XSLT, Software Project..., JavaScript, Enterprise Architecture, Integration, Web Services, SDLC, Java Enterprise Edition, REST, Program Management, JBoss Application Server, Agile Project Management, Business Intelligence, SOAP, Databases, SQL, XML, Software Design, Architecture, Scrum, CSS, DB2, Requirements Analysis, Oracle, Spring, Maven, Data Modeling, System Architecture, Distributed Systems, Hibernate

Education
Santa Clara University   2001 — 2004
Master of Business Administration (M.B.A.), Managing Innovation and Technology

Harvey Mudd College   1991 — 1995
Bachelor's Degree, Engineering

Robert Louis Stevenson   1987 — 1991
High School

Experience
Optum (UnitedHealth Group)   September 2014 - Present
Japs-Olson Company  January 2013 - September 2014
University of Wisconsin-Stout  September 2008 - December 2012
Japs-Olson Company  May 2012 - August 2012
Pizza Hut  August 2011 - November 2011
Stadsvold's Lawn & Landscaping DBA SprinklerMan   July 2008 - August 2011
Pizza Ranch  July 2007 - April 2008

Skills
Customer Service, Problem Solving, Scheduling, PowerPoint, Word, Administration, Team Building, Team Leadership, Social Media, Organizing, Photography, Teamwork, Microsoft Word, Outlook, Microsoft Office, Process Scheduler, Project Management

Education
University of Wisconsin-Stout   2008 — 2012
Bachelor of Science, Graphic Communications Management

Southern Cross University   2010 — 2010

Stewartville High School   2004 — 2008
Diploma, General Education

Experience
Optum (UnitedHealth Group)   April 2014 - Present
Alliance of Computer Professionals  April 2012 - March 2014
United Banker's Bank  February 2007 - April 2012

Skills
Marketing, Customer Service, Management, Project Management, Business Development, New Business Development, Marketing Communications, Sales, Account Management, Strategic Planning, Leadership

Education
Minnesota State University, Mankato   2002 — 2006
Bachelor's degree, Marketing

Fridley High School

Experience
Aviacode  April 2014 - Present
Optum - UnitedHealth Group  October 2007 - April 2014
Optum - UnitedHealth Group  October 2006 - October 2007
Optum - UnitedHealth Group  October 2003 - October 2006
Optum - UnitedHealth Group  November 2001 - October 2003
Starwood Hotels & Resorts Worldwide, Inc.   July 2000 - November 2001

Skills
Analytics, Healthcare, Healthcare Information..., Process Improvement, Competitive Analysis, Marketing Strategy, Client Presentation, Sales Management, German, Product Quality, Product Development, Product Management, Product Marketing, Software Lifecycle, Web Applications, New Product Release, Specifications, Rally, Agile Project Management, Data Quality Assurance, Offshore Management, Medical Billing, Revenue Cycle Management, Account Management, Managed Care, Management, Quality Assurance, Sales, Training, SaaS, Strategy, Healthcare Industry

Education
University of Utah   1997 — 2007
Masters of Business Administration, 2007 Management, Marketing and Operations Emphasis

University of Utah   1998 — 2003
BA, Business Marketing, German

The University of Kiel   2001 — 2001
German, German Study Abroad

Experience
Optum360  October 2014 - Present
Optum - UnitedHealth Group  January 2013 - Present
OptumInsight - UnitedHealth Group  September 2011 - January 2013
Lawson Software  February 2011 - September 2011
Lawson Software  June 2009 - February 2011

Skills
Variance Analysis, Financial Reporting, Sarbanes-Oxley Act, General Ledger, Financial Analysis, Accounting, Budgets, Revenue Recognition, PeopleSoft, Accounts Receivable, Account Reconciliation, GAAP, Hyperion Enterprise, Auditing, Financial Accounting, Financial Modeling, Financial Statements, Essbase, Corporate Finance, Accounts Payable, Internal Controls, Financial Forecasting, Managerial Finance

Education
University of Minnesota - Carlson School of Management   2011 — 2013
MBA, Finance

Minnesota State University, Mankato   2004 — 2009
BS, Finance, Accounting

Experience
Kimberly Hyde (Sole Proprietor)   January 2003 - Present
Boardroom Inc.  August 2011 - Present
The Leeb Group   January 2011 - Present
Eagle Publishing  2008 - January 2012
Resources for Educators   2005 - 2008
Contexo Media  November 2006 - April 2007
American Medical Association  2003 - 2005
Investing Daily  2001 - 2003
Optum (UnitedHealth Group)   January 1996 - October 2000
KCI Communications (Investing Daily)   1992 - 1996

Skills
Copywriting, Healthcare, Positioning, Politics, Finance, Direct Marketing, Email Marketing, Newsletters, Marketing Communications, Integrated Marketing, Online Advertising, Social Media Marketing, Lead Generation, Direct Mail, Social Media, Database Marketing, B2B, Publishing, B2B Marketing, Digital Marketing, Online Marketing, SEM, Customer Acquisition, Digital Strategy, Marketing Strategy, Marketing, Strategy, Interactive Marketing, Copy Editing, Analytics, SEO, Advertising, Web Analytics, PPC, Multi-channel Marketing, Google Analytics, Digital Media, Content Development, Web Marketing, E-commerce, Brand Development, Google Adwords, Content Strategy, New Media, Mobile Marketing, Facebook, Corporate Communications, Strategic Communications, Blogging, Creative Direction

Education
George Mason University
BA, Communication

Experience
Optum, UnitedHealth Group   October 2014 - Present
Colonial Life  January 2014 - October 2014
Colonial Life  July 2013 - December 2013
Maxim Healthcare Services  January 2013 - July 2013
Maxim Healthcare Services  February 2010 - January 2013
RS&H  2010 - 2010
Gainesville Health & Fitness  October 2007 - April 2009

Skills
Training, Healthcare, Employee Benefits, Customer Service, Leadership, New Hire Orientations, Policy, Hiring, Human Resources, Temporary Placement, Management, HIPAA, Cold Calling, Microsoft Word, Compliance, Credentialing, Applicant Tracking..., Managed Care, Healthcare Industry, Microsoft Office, Microsoft Excel, Spanish, Outlook, Insurance, Interviews, Voluntary Employee..., Life Insurance, Disability Insurance, Accident Insurance, Sales, Small Business, Business Meetings, PowerPoint, Social Media, Medical Staff..., Auditing, Federal & State..., File Management, Organization, JCAHO, Payroll

Education
University of Florida   2005 — 2009
Bachelor of Science (BS), Psychology

Experience
Optum - UnitedHealth Group  November 2013 - Present
Website For Growth   March 2008 - Present
Market America  April 2008 - Present
OptumInsight  September 2011 - November 2013
First Choice System   March 2010 - 2011
Multiple Companies  2000 - 2011
Environmental Financial Solutions   September 2007 - 2010
Tri Minnesota Mortgage   2000 - 2007
Straight Commission Inc   1995 - 2000

Skills
E-commerce, Accounting, Real Estate, Online Marketing, Social Media Marketing, Web Project Management, Project Implementation, Product Development, Marketing Strategy, Online Advertising, New Business Development, SEO, Web Design, Entrepreneurship, Retail, Team Building, Email Marketing, Website Development, Customer Service, Social Networking, Mobile Marketing, Small Business, Marketing, Web Marketing, Advertising, Social Media, Coaching, Start-ups, Lead Generation, Web Analytics, Blogging, Strategic Partnerships, Marketing Communications, Strategic Planning, Team Leadership, PPC, B2B, Public Speaking, Sales, Affiliate Marketing, Supplements, Strategy, Direct Marketing, Training, SEM, Facebook

Education
Normandale Community College
BA in BS, Business

Experience
Optum - UnitedHealth Group  June 2014 - Present
The Hartford  August 2005 - June 2014

Skills
Process Improvement, Insurance, Call Centers, Leadership, Performance Management, Microsoft Excel, Financial Services, Sales, Analysis, Finance, Change Management, Banking, Health Insurance, Customer Experience, Management, Team Management

Education
Gwynedd Mercy University   2011 — 2016
BSBA (currently seeking), Business Administration

Experience
Optum  October 2014 - Present
Shannon Associates, Inc.   February 2013 - Present
UnitedHealth Group  June 2011 - July 2012
Optum (UnitedHealth Group)   March 2008 - June 2011
Shannon Associates, Inc.   1996 - 2008
Institute for Healthcare Quality   1995 - 1996
University of Minnesota Boynton Health Service   1991 - 1995

Skills
Integrated Marketing, Marketing Communications, Healthcare, Marketing Strategy, Copywriting, Marketing Copy, Creative Direction, Creative Strategy..., Editing, Strategy, Email Marketing, Management, Brand Development, Project Management, B2B, Newsletters, Product Development, Marketing, Direct Mail, Budgets, Internal Communications, Strategic Communications, Direct Marketing, Social Media

Education
University of Massachusetts
Bachelor of Arts (B.A.) in English, cum laude, English

University of Minnesota-Twin Cities
Master of Arts (M.A.), English

Experience
Optum UnitedHealth Group  March 2015 - Present
FirstCare Health Plans  December 2013 - March 2015
Beacon Health Strategies  April 2012 - December 2013
Certified Solutions, LLC   2006 - 2013
Texas Community Care   December 2007 - April 2012
Centene Corporation  August 1999 - June 2007
US Army  January 1991 - July 2005

Skills
Healthcare, Credentialing, Healthcare Information..., Healthcare Management, Medicare, Managed Care, HIPAA, Provider Relations, Medicaid, Health Insurance, Process Improvement, Customer Service, Project Management

Education
University of Phoenix   2005 — 2007
MBA, Business

Park University   2001 — 2003
BS, Management; Healthcare

Basic High School   1985 — 1989
Diploma, High School

Experience
Optum, UnitedHealth Group   January 2015 - Present
Optum, UnitedHealth Group   June 2014 - December 2014
Optum, UnitedHealth Group   March 2013 - June 2014
OptumHealth, UnitedHealth Group  February 2011 - March 2013
OptumHealth, UnitedHealth Group  October 2009 - February 2011
UnitedHealth Group  June 2007 - October 2009
Wells Fargo  May 2006 - August 2006

Skills
Business Analysis, Requirements Gathering, Process Improvement, Integration, Business Requirements, SDLC, Vendor Management, Software Development, Management, Cross-functional Team..., Business Process..., Requirements Analysis, Program Management

Education
St. John's University   2003 — 2007
BA, Management: Business Administration

Benilde St. Margarets   1999 — 2003

Experience
Optum - UnitedHealth Group  March 2008 - Present

Education
Brigham Young University

Experience
TeamHealth  September 2014 - Present
Optum, UnitedHealth Group   2010 - September 2014
UnitedHealthcare  2004 - 2010
Delta Air Lines  1999 - 2004
MedSurv, Inc.   1985 - 1999

Skills
Healthcare Management, Wellness, Managed Care, Healthcare Information..., Healthcare, Sales Management, Sales Process, Product Development, Clinical Product..., Account Management, Health Insurance, Healthcare improvement, Workplace Health &..., Workplace Safety, Clinical Research, Leadership, Physicians, Strategy, Hospitals, Health Policy, Medicaid, Strategic Planning, Process Improvement, Healthcare Consulting, Disease Management, Healthcare Industry, Quality Improvement, Medicare, Network Development, HMO, Medicine, Informatics, Provider Relations, EHR, Accountable Care, PPO, Physician Relations, Health Information..., HIPAA, Revenue Cycle, EMR, Healthcare Analytics, Health Care Reform, Credentialing, Population Health, Pharmacy Benefit..., Health Economics, Medical Compliance, HEDIS, Clinical Decision...

Education
Medical College of Wisconsin   1996 — 1997
Master of Public Health (M.P.H.), Community Health and Preventive Medicine

University of Alabama at Birmingham   1982 — 1985
Medical Residency, Internal Medicine

University of Louisville School of Medicine   1978 — 1982
MD, Medicine

University of Louisville   1974 — 1978
BA, Biology

Experience
Santé Analytics   August 2015 - Present
Optum (UnitedHealth Group)   January 2014 - August 2014
Optum (formerly AIM Healthcare Services   September 1998 - December 2013
Comdata  July 1996 - September 1998
Integrity, Inc.   January 1995 - June 1996
EMI Music  January 1991 - December 1994
Aloette of Central IL   June 1982 - December 1990

Skills
New Business Development, Consultative Selling, B2B, Customer Relations, Planning, Sales Management, Public Speaking, Purchasing, Strategic Planning, Customer Service, Account Management, Healthcare, Budgeting, Leadership Development, Process Improvement, Contract Negotiation, Operations Management, Microsoft Office, Budgets, Marketing Strategy, Sales Operations, Team Building, Selling, Business Development, Sales Process, Direct Sales, Sales, Marketing, Project Planning, Recruiting, Negotiation, Retail, Management, Leadership, Training, Salesforce.com, CRM, Cross-functional Team..., Revenue Cycle, Provider Relations, Time Management, Healthcare Consulting, Business Analysis

Education
Charleston Southern University   1973 — 1974
B.A., Liberal Arts and Sciences/Liberal Studies

Hannibal LaGrange College   1971 — 1973
A.A., Liberal Arts

Hannibal-Lagrange College   1971 — 1973
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

Experience
Optum - UnitedHealth Group  September 2010 - Present
Optum - UnitedHealth Group  July 2009 - September 2010
Optum - UnitedHealth Group  September 2008 - August 2009
Target  August 2006 - September 2008
Target  September 2004 - June 2006
TCF Bank  January 2003 - September 2004

Education
University of Minnesota - Carlson School of Management
Master of Business Administration (MBA), Finance

University of Colorado at Boulder - Leeds School of Business   1998 — 2002
Bachelor, Finance and Accounting

Edina High School   1995 — 1998

Experience
Optum, UnitedHealth Group   September 2014 - Present
OptumHealth  August 2011 - September 2014
UnitedHealthcare  November 2009 - August 2011
UnitedHealthCare  March 2008 - November 2009
UnitedHealthcare  April 2007 - March 2008

Skills
Project Management, Time Management, Communication, New Business Development, Process Improvement, Goal Oriented, Team-oriented, Deadline Driven, Facilitations, Strategic Thinking, Strategic Writing, Copy Editing, SPSS, Proposal Writing, Leadership, Healthcare, Strategic Planning, Strategy, Facilitation, Health Insurance

Education
The Ohio State University   2004 — 2008
Bachelor of Arts (B.A.), Strategic Communications

University of Phoenix-Savannah Campus   2009 — 2011
Master of Business Administration (M.B.A.), Business Administration and Health Care Management

Experience
Optum (UnitedHealth Group)   April 2014 - Present
EffectiveUI (Boeing)   January 2013 - March 2014
NCSOFT  August 2011 - December 2012
Fabric Worldwide (Start-Up)   May 2011 - July 2011
Sur La Table  November 2009 - May 2011
Yawple (Start-Up)   June 2009 - November 2009
Curvine Web Solutions   February 2008 - June 2009
MyEngedi (Start-Up)   June 2007 - January 2008
V-Design Inc. (Nintendo)   August 2000 - May 2007

Skills
Design Leadership, Web Design, Interaction Design, User Experience, Graphic Design, Logo Design, Corporate Identity, Adobe Creative Suite, ActionScript, QuarkXPress, Illustration, Video Games, MMO, User Interface Design, Sketching, HTML, Information Architecture, Creative Direction, Graphics, Layout, User Experience Design, User Interface, Email Marketing, Mobile Applications, Wireframes, Mobile Design, Front-end, Usability, Visual Design, E-commerce, Business Cards, HTML + CSS, Computer Games, Entrepreneurship, Web Standards, White Papers, Creative Writing

Education
Art Institute of Seattle   1997 — 1999
Associate's Degree, Design and Visual Communications

Experience
Optum (UnitedHealth Group)   September 2015 - Present

Skills
jQuery, CSS, XHTML, AJAX, Java, XSLT, Spring, Templates, Designing, Omniture, Web Analytics, SEO, E-commerce, JavaScript, Agile Methodologies, Databases, WordPress, Web Design, CMS, Integration, Web Applications, Web Development, Spring Framework

Education
University of California, Irvine   2010 — 2011
Java Programming Certificate, Java, Oracle 11g Database

Apex InfoTech   2006 — 2006
Certificate of Completion, Introduction to C# with Microsoft .Net

Arizona State University   1995 — 1999
BS, Information Technology

Experience
OptumRx (UnitedHealth Group)   December 2013 - Present
Optum (UnitedHealth Group)   July 2011 - November 2013
Optum (UnitedHealth Group)   November 2007 - July 2011
Integralis  May 2007 - November 2007
Cascades  January 2005 - April 2007

Skills
Process Improvement, Account Management, Strategic Planning, Cross-functional Team..., Project Management, Team Building, Leadership, Six Sigma, Salesforce.com, Team Leadership, Business Analysis, Program Management, Service Implementation, Customer Service, New Business Development, Problem Solving, Business Process..., Marketing, Vendor Management, Human Resources, Operations Management, Insurance, Training, Call Centers, Sales, Visio

Education
Cornell University   2015 — 2015
Executive Leadership Certification, Executive Leadership, In progress

University of Hartford   2010 — 2015
Master of Business Administration (M.B.A.), Business Management, 3.78

Central Connecticut State University   2006 — 2009
Master’s Degree, Organizational Communication

Western Connecticut State University   2000 — 2004
B.A., Communication (Human Relations)

Corporate Certified Project Manager   2015 — 2015
Corporate Certified Project Manager, Project Management

Six Sigma Green Belt   2009 — 2009
Six Sigma Green Belt, Six Sigma Green Belt

Six Sigma Yellow Belt   2007 — 2007
Six Sigma Yellow Belt Certified, Six Sigma

Lean Training   2012 — 2012
Foundational Lean Training

Positive Communication Training   2009 — 2009
Communications, Positive communication tranining

Experience
Optum - UnitedHealth Group  June 2015 - Present
TE Connectivity  May 2014 - August 2014
Eden Prairie Lacrosse Association   May 2012 - August 2014
Minikahda Club  May 2012 - August 2013
St. Cloud Lacrosse Association   December 2012 - May 2013
Sports World USA   June 2008 - August 2011

Skills
Social Media, PowerPoint, Teamwork, Microsoft Office, Facebook, Microsoft Word, Microsoft Excel, Social Media Marketing, Social Networking, Event Planning, Time Management, Marketing, Leadership, Customer Service

Education
St. John's University   2011 — 2015
Bachelor of Arts (B.A.), Global Business Leadership

Eden Prairie High School

Experience
Hello Design Shop   2008 - Present
Optum (UnitedHealth Group)   2011 - 2014
Target Corporation  2002 - 2008
Freelance + Contract Work   2001 - 2002
Arnold Ostrom Advertising   2000 - 2001
Rapp Collins Worldwide Advertising   1998 - 2000
BI Worldwide (BI Performance Services)   1994 - 1998

Skills
Graphic Design, Art Direction, Marketing, Advertising, Healthcare, Human-centered Design, Retail, Technology, Branding & Identity, Direct Marketing, Strategy, Interactive Advertising, Packaging, Web Design, Fashion, Photography, Art

Education
University of Minnesota-Twin Cities
Bachelor of Arts, Design & Visual Communications and Studio Arts (Focus: Fine Art, Photography, Advertising)

Experience
Optum (UnitedHealth Group)   January 2014 - Present
United Health Care  July 2009 - December 2013
Self Employed  January 2008 - July 2009
NuVox Communications  January 2005 - December 2007
NewSouth Communications  1998 - 2004

Skills
Telecommunications, Integration, Cloud Computing, VoIP, Enterprise Architecture, Data Center, Vendor Management, Network Design, Business Intelligence, SOA, SDLC, Business Analysis, IT Management, Project Management, Agile Methodologies, IT Strategy, SaaS, Disaster Recovery, Program Management, PMO, SQL, Visio

Education
The University of Texas at Dallas   1995 — 1997
BS, Electrical Engineering

Experience
Bremer Bank  June 2015 - Present
Optum - UnitedHealth Group  January 2015 - June 2015
MoneyGram International  August 2014 - January 2015
MoneyGram International  May 2011 - May 2014
Grant Thornton LLP  August 2006 - May 2011
United States Department of Defense  June 2005 - July 2006
US Department of Defense  June 2004 - June 2005

Skills
Internal Controls, Sarbanes-Oxley Act, Internal Audit, Accounting, Auditing, Management, US GAAP, Financial Risk, Financial Reporting, Business Process, Financial Analysis, Process Improvement

Education
The University of North Dakota   1999 — 2004
Bachelor, Accounting and Finance

Experience
Optum-UnitedHealth Group  March 2014 - Present
Evercare/Optum - United Healthcare   July 2013 - March 2014
Berkeley Heights Nursing & Rehabilitation   October 2009 - June 2013
West Caldwell Care Center  2007 - 2009
Prospect Heights Care Center  2007 - 2007

Skills
Nursing, Customer Service, Healthcare Management, Managed Care, Coaching, Medicaid, Healthcare, HIPAA, Hospitals, Home Care, Public Speaking, Medicare, Payroll, Microsoft Excel, Elder Care, Long-term Care, Rehabilitation, EMR, Physician Relations, Healthcare Consulting, Process Improvement, Healthcare Industry, Quality Improvement, Patient Safety, Team Building, Alzheimer's disease, Leadership, Staff Development, Medicare/Medicaid..., Strategic Planning, Employee Relations, Performance Management, Clinical Research, Community Outreach, Credentialing, Diabetes, Disease Management, Human Resources, JCAHO, Leadership Development, Medical Billing, Nonprofits, Nursing Education, Patient Advocacy, Pharmacy, Physicians, Policy, Practice Management, Revenue Cycle, Wound Care

Education
Rutgers University-New Brunswick   1994 — 1998
Bachelor of Science (B.S.), Dietetics and Clinical Nutrition Services

Experience
StoneArch  October 2014 - Present
Optum (UnitedHealth Group)   April 2011 - September 2014
Creatis  January 2011 - March 2011
Riley Hayes Advertising  July 2007 - January 2011
Periscope  June 1995 - June 2007

Skills
Interactive Marketing, Integrated Marketing, Direct Marketing, Direct Mail, Account Management, Email Marketing, Digital Marketing, Creative Direction, Marketing Communications, Management, Brand Development, Brand Management, Marketing Research, Leadership, Advertising, Marketing, SEM, Digital Strategy, Creative Strategy, Media Planning, Online Marketing, Social Media Marketing, Online Advertising, Strategic Planning, Mobile Marketing, Analytics, Web Analytics, B2B Marketing, Lead Generation, Marketing Strategy, Corporate Branding, Marketing Management, Customer Insight

Education
St. Cloud State University   1991 — 1994
B.S., Mass Communications-Public Relations, International Relations

College of St. Benedict   1990 — 1991
Generals/Core Curriculum

Experience
Optum - UnitedHealth Group  August 2015 - Present
Kansas City  August 2005 - Present
Borgman's Dairy Farm   March 2013 - August 2015
Alphapointe  October 2007 - December 2011
Wood Brothers Racing  August 2001 - August 2007
Ford Motor Company  June 1989 - March 2007
Ford Motor Company  1996 - 2001

Skills
Strategy, New Business Development, Business Development, Strategic Planning, Brand Development, Advertising, Integrated Marketing, Training, Marketing Strategy, Sales Management, Budgets, Team Building, Leadership, Project Management, Six Sigma, Program Management, Sales, Marketing, Motivational Speaking, Corporate Communications, E-commerce, Business Strategy, Sales Operations, Contract Negotiation, Business Planning, Strategy Development, Project Implementation, Event Planning, Event Management, Live Events, Executive Meetings &..., Board Meetings Planning..., Consumer Experiential...

Education
Project Management Institute   2012 — 2013
Project Management Professional

Avila University   2012 — 2014
Master of Arts (M.A.), Management and Project Management

Kansas State University   1984 — 1989
Bachelor of Science, International Marketing

University of Michigan/Ford Marketing Institute   1989 — 2007
Continuing Education & Professional Development

University of Milano Statale   1987 — 1988
International Associates, Cultural and Linquistic Studies

shawnee mission north   1981 — 1984

Experience
Upton Hill  February 2013 - Present
Prime Therapeutics  January 2010 - January 2013
Prime Therapeutics  2008 - 2009
UnitedHealth Group  September 2007 - September 2008
HealthAllies, UnitedHealth Group   2004 - 2007
Optum, UnitedHealth Group   1998 - 2004

Skills
Health Insurance, Product Management, Healthcare, Business Analysis, Project Management, Vendor Management, Visio, Business Strategy, Competitive Intelligence, Coaching, Marketing Strategy, Business Requirements, Pharmacy Benefit..., Team Building, Managed Care, Cross-functional Team..., Program Management, Product Development, Employee Benefits, Business Intelligence, Data Analysis, Strategic Planning, Market Research, Healthcare Consulting, Disease Management

Education
University of Saint Thomas - School of Business   2000 — 2004
Master of Business Administration (MBA), Management

Minnesota State University, Mankato   1993 — 1997
BS, Social Work

University of Minnesota-Twin Cities
Organizational Management Certificate

Experience
Healthagen (Aetna)   2014 - Present
One Medical Group  2014 - 2014
HealthEngine LLC  2013 - 2014
Madaket Health  2012 - 2014
Optum (UnitedHealth Group)   2011 - 2014
Anthem Blue Cross & Blue Shield (WellPoint)   2009 - 2011
Anthem Blue Cross & Blue Shield (WellPoint)   2003 - 2009
CIGNA Healthcare (acquired Healthsource, Inc.)   1996 - 2003
United States Marine Corps  1991 - 1995

Skills
Process Engineering, Contract Negotiation, Provider Contracting, Turnaround Specialist, Change Leadership, Innovation, Managed Care and Health..., Provider Relationship..., Managed Care, Change Management, Health Insurance, Strategy, Management, Provider Relations, Strategic Planning, Outsourcing, Insurance

Education
University of Pennsylvania - The Wharton School
Continuing Graduate Education, Finance

Northwestern University - Kellogg School of Management   2005 — 2006
Graduate, Executive Leadership Development program

The Center of Creative Leadership, Eckerd College
Continuing Graduate Education

University of North Carolina at Chapel Hill   1995 — 1996
Master of Science in Public Health (M.S.P.H.), Managed Care & Finance

Ohio Wesleyan University   1987 — 1991
Bachelor of Arts (B.A.), Pre-Medicine

Experience
Optum (UnitedHealth Group)   February 2015 - Present
UnitedHealth Group  June 2013 - February 2015
UnitedHealth Group  May 2012 - June 2013
UnitedHealth Group  November 2009 - September 2011

Skills
Yellow Belt, Compliance, Legal Compliance, Regulatory Affairs, Legal Research, Legal Writing, Legal, Paralegals, Healthcare, Provider Relations, Medicare, Medicare Advantage, Technical Writing, Corporate Communications, Certified Lean, Six Sigma, Data Analysis, CMS, Process Improvement, Program Management, Business Process..., Product Development, HIPAA, Privacy Compliance, Data Privacy

Education
Inver Hills Community College   2005 — 2008
Associate of Arts and Sciences (A.A.S.), ABA Paralegal

Experience
Optum (UnitedHealth Group)   December 2013 - Present
Deloitte  June 2009 - December 2013
BearingPoint  July 2008 - June 2009
PricewaterhouseCoopers  February 2006 - June 2008
Accenture  May 2005 - February 2006
Capgemini  June 2001 - May 2005

Skills
Strategy, Service Areas, Healthcare Management, Health Policy, Informatics, Pharmacy Benefit..., Pharmaceutical Industry, Healthcare Consulting, Managed Care, Healthcare Information..., Healthcare, Medicare, Practice Management, Medicaid, Performance Improvement, Health Insurance, Healthcare Industry, Revenue Cycle, Hospitals, EMR, Management Consulting, Program Management, Cross-functional Team..., HIPAA, Health Information..., Medicine, EHR

Education
University of Missouri-Columbia   2002 — 2004
MS, Health Informatics

Saint Louis University   1999 — 2001
MHA, Health Management

First Moscow State Medical University named after I.M. Sechenov   1989 — 1995
MD, Medicine

Experience
Sunshine State Health Plan, Inc.   July 2015 - Present
Optum UnitedHealth Group  May 2006 - July 2015
West Boca Medical Center  1997 - 2007
Parkland Hospital  January 1996 - October 1997

Skills
Utilization Management, Managed Care, Healthcare, Utilization Review, Case Managment, HMO, Nursing, Medicaid, Hospitals, Healthcare Industry, Physicians, Health Insurance, Physician Relations, Home Care, Health Policy, HIPAA, Case Management, Inpatient, Healthcare Management

Education
Florida Atlantic University   2004 — 2006
Master of Health Administration (MHA), Health Administration

The University of Texas at Arlington   1993 — 1995
Bachelor of Science (B.S.), Nursing

Experience
ConvergeHEALTH by Deloitte, Deloitte Consulting LLP   December 2013 - Present
Optum, UnitedHealth Group   January 2010 - December 2013
Medtronic  2005 - 2010
sanofi-aventis  2000 - 2005

Skills
Market Access, Healthcare, Healthcare Information..., New Business Development, Databases, Analytical Software, Strategic Consulting, Outcomes Research, Medical Devices, Hospital Sales, Informatics, Managed Care, Lifesciences, Oncology, Pharmaceutical Industry, Clinical Trials, Diabetes, Product Launch, Customer Insight, Relationship Management, SaaS, Life Sciences, Cross-functional Team..., Strategy, Data Analysis, Clinical Research, Strategic Planning, Leadership, Business Development

Education
University of Delaware   1995 — 1999
BS

Experience
Optum, UnitedHealth Group   May 2015 - Present
Cigna  April 2015 - June 2015
NWI investigative group  August 2014 - April 2015
Rent a Center  July 2010 - November 2013
setfocus  2010 - 2011
TruGreen LandCare  April 2010 - July 2010
Murphy security   May 2006 - June 2010
Ingenix  November 1989 - January 2005

Skills
Customer Service, Microsoft Office, Microsoft Excel, Training, Data Entry, Team Building, PowerPoint, Team Leadership, Sales Management, Process Improvement, New Business Development, Management, Leadership, Negotiation, Strategic Planning, Inventory Management, Product Development, Public Speaking, Coaching, Event Management

Education
Southern New Hampshire University   2015 — 2016
Working on associate's degree in information technology

Penn Foster   2009 — 2009
Private Investigation, Imvestigation, 3.8

Asnuntuck CC   2007 — 2009
AS, COMPUTER TECHNOLOGY

Experience
Optum, UnitedHealth Group   November 2013 - Present
Young America  May 2000 - June 2013
Inland Revenue NZ   October 1992 - May 1998

Skills
PMO, PMP, Vendor Management, Process Improvement, Software Project..., Business Analysis, Business Process, Visio, Requirements Analysis, MS Project, Cross-functional Team..., SharePoint

Education
University of Mumbai
M. Sc

Experience
Optum-UnitedHealth Group  November 2014 - Present
Examination Management Services Inc.  2009 - 2014
CM Medical Diagnostics   1998 - 2008

Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook

Education
Boston University   2015 — 2019
Bachelor of Science (BS), Communication and Media Studies

Escola Maria Immaculada   2015 — 2019