OSI Company
The Open Systems Interconnection model is a conceptual model that characterizes and standardizes the communication functions of a telecommunication or computing system without regard to its underlying internal structure and technology.
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OSI Employees
Oklahoma Tax Commission April 2014 - Present
Oklahoma Tax Commission April 2011 - March 2014
Harrah Church of the Nazarene February 2012 - June 2013
Oklahoma Tax Commission July 2005 - April 2011
OSI June 2003 - June 2005
Skills
Microsoft Office, Tax, Business Analysis, Gentax Software, Software Documentation, Project Management, Training, Program Management, Leadership
Education
Rose State College 2013 — 2015
Associate's degree, Business, Management, Marketing, and Related Support Services
Mid-Del Technology Center 2010 — 2010
Fundamentals of Supervision and Management
Harrah High School 1998 — 2002
YP April 2014 - Present
Ambit Energy March 2014 - Present
Jared the Galleria of Jewelry July 2013 - Present
Helzberg Diamonds September 2006 - July 2013
Verizon March 2006 - July 2006
OSI September 2005 - March 2006
Fred Meyer Jewelers June 2004 - April 2005
Skills
Advertising, Search Advertising, Online Advertising, Digital Marketing, Mobile Advertising, Marketing Strategy, Social Media Marketing, Direct Sales, Online Marketing, Marketing, Display Advertising, Advertising Sales, Marketing Management, Retail, Sales, Store Management, Training, Sales Management, Hiring, Customer Service, Recruiting, Leadership, Merchandising, Inventory Management, Profit, Customer Satisfaction, Visual Merchandising, Management, Inventory Control, Luxury Goods, Retail Sales, Product Knowledge, Team Building, P&L, Jewelry, P&L Management, Employee Training, Watches, Customer Experience, Customer Retention, Driving Results, Store Operations, Salesforce Training, Forecasting, Sales Operations, Diamond Grading Training, Coaching, Time Management, Negotiation
Education
American Gem Society 2010 — 2010
Title Holder / Registered Jeweler (R.J.), Diamond Grading, AGS Way, 98
Gemological Institute of America 2010 — 2010
AJP (Accredited Jewelry Professional), Diamonds, Gemstones, Jewelry
Gemological Institute of America 2010 — 2010
Graduate, Diamond Grading Lab, 98
Diamond Council Of America 2007 — 2007
Certificate, Diamonds, 95
East Moline Area Career Center 1999 — 2001
Diploma, Electronics, 3.17
United Township High School 1997 — 2001
Diploma, General Studies, 3.17
Whitfield Foods July 2015 - Present
C.A.P.C.S March 2015 - July 2015
Montgomery Cancer Center May 2014 - March 2015
All Med Physicians May 2011 - May 2014
Aflac September 2009 - November 2011
NCO Financial Systems October 2008 - September 2009
Jackson Thornton 2008 - 2008
Cornerstone Classical Christian Academy August 2005 - May 2006
OSI August 2002 - June 2005
Skills
Recruiting, Human Resources, Payroll, Event Planning, Employee Benefits, Benefits Administration, Employee Relations, Applicant Tracking..., Time Management, Onboarding, Training, New Hire Orientations, FMLA, HR Policies, HRIS, Employee Engagement, Job Descriptions, Exit Interviews, ADP Payroll, Open Enrollment, Career Development, Coaching, Deferred Compensation, College Recruiting, Hiring, Internet Recruiting, Interviews, Labor Relations, Leadership, Leadership Development, Organizational..., Performance Management, Personnel Management, Resume Writing, Staffing Services, Succession Planning, Talent Acquisition, Talent Management, Technical Recruiting
Education
Troy University 2014 — 2016
Masters Human Resource Management, Human Resources Management/Personnel Administration, General
Auburn University at Montgomery 1999 — 2005
BLA, Art History
Auburn University at Montgomery
Masters in Liberal Art, Art History
Cox Automotive Inc. March 2015 - Present
AutoTrader.com May 2011 - February 2015
AutoTrader.com April 2006 - May 2011
Robert Half International October 2004 - March 2006
OSI August 2000 - September 2004
Skills
Strategic Planning, Budgets, Analysis, Essbase, Business Analysis, Financial Modeling, Variance Analysis, Financial Analysis, Forecasting, Financial Reporting, Process Improvement, CRM, Management, SDLC, Access, Leadership, Project Management, Microsoft Excel
Education
Keller Graduate School of Management of DeVry University
MBA, Finance
Georgia State University 1995 — 1999
BBA, Decision Science
Desjardins September 2014 - Present
Qualimatique September 1997 - Present
TC Média Livres September 2013 - June 2014
Desjardins July 2013 - August 2013
OSI April 2013 - June 2013
FCDQ July 2010 - January 2013
Transcontinental 2009 - 2010
Groupe Archambault 2005 - 2007
eRing Solutions April 2000 - October 2001
Banque Laurentienne 1999 - 2000
Skills
PSM I (Professional..., PMP, Project Management, PMBOK, Consulting, Resource Management, Mainframe, Microsoft Office, z/OS, IMS DB/DC, DB2, Assembler, COBOL, JCL, Java, SQL, IIS, IBM AS/400, Quality Control, Navision
Education
1989 — 1991
MBA
1982 — 1985
B.Sc. Informatique
Long and Foster Real Estate August 2015 - Present
Poplar Springs July 2015 - Present
Poplar Springs Restaurant, Inn and Spa August 2014 - July 2015
Evergreen Country Club January 2014 - August 2014
Robert Trent Jones Golf Club June 2011 - January 2014
OSI February 2007 - July 2011
Skills
Customer Satisfaction, Service Management, Food & Beverage, Food Service, Special Events..., Customer Service, Customer Experience, Communication, Employee Training, Fine Dining, Dining Etiquette, Private Dining, Catering, Hospitality, Hospitality Management, Banquets, Business Intelligence, Business Analysis, Management, Change Management, Restaurants, Event Management, Event Planning, Strategic Planning, Training, Hospitality Industry
Education
Lord Fairfax Community College 2008 — 2013
Associate's degree, Business Administration and Management, General
ADT Security Services June 2009 - Present
NES LLC November 2007 - May 2009
Vector Marketing January 2002 - December 2008
Hartford Financial Services Group November 2005 - October 2007
Sam Goody November 2004 - November 2005
Finish Line March 2004 - November 2004
Citi August 2003 - December 2003
OSI February 2003 - July 2003
Vector Marketing May 2002 - September 2002
ZEKS Compressed Air Solutions June 2000 - September 2000
Skills
Security, Outside Sales, Insurance, Computers, iPad, iPhone, Android, Account Management, Lead Generation, Direct Sales, Management, Sales, Networking, Cold Calling, Customer Service, Training, Sales Management, Team Building
Education
Kettering University 1999 — 2001
Computer Engineering
Kettering University 1999 — 2000
Computer Science
Hunt Guillot & Associates April 2014 - Present
Anderle Consulting September 2012 - August 2013
Kroger June 2010 - January 2012
J. Scott Bush Company October 2011 - October 2011
Value City Department Stores November 2007 - September 2008
OSI May 2005 - August 2006
Skills
Environmental Awareness, Time Management, Environmental Science, Environmental Compliance, Remediation, Mine Reclamation, Supervision, Soil Sampling, Soil Classification, Laboratory Skills, Erosion Control, Environmental Policy, Environmental Impact..., Report Writing, Watershed Management, Self-management, Inspection, Leadership, Training
Education
California University of Pennsylvania 2010 — 2012
Bachlor's of Science, Environmental Studies, 3.0
West Virginia Northern Community College 2006 — 2010
Associate of Science (A.S.), Biology/Biological Sciences, General
Zio's Italian Kitchen January 2012 - January 2013
The Cheesecake Factory January 2006 - January 2009
OSI January 2002 - January 2006
Stateline Animal Hospital January 1998 - January 2006
Skills
Customer Service, Microsoft Word, Microsoft Office, Microsoft Excel, Management, Research, Sales, Leadership, Team Building, Training, English
Education
Bishop Miege High schoolUniversity of Kansas
Bachelor’s degree, Political Science
Johnson County Community College
Associate of Arts degree, Legal Office Management and Paralegal Studies
OSI October 2010 - October 2014
XORP Inc July 2008 - June 2010
Nokia September 2006 - February 2008
Zipwaves/Nexthop/Talari/Kiyon October 2004 - August 2006
Airespace September 2003 - September 2004
Nexthop July 2001 - July 2003
Packeteer January 2000 - July 2001
IBM 1982 - 1999
Skills
Wireless, Product Management, Security, Engineering, Start-ups, CEOs, Telecommunications, Software Development, Go-to-market Strategy, Business Planning, Cross-functional Team..., Business Development, Cloud Computing, TCP/IP, Leadership, Strategy, Business Strategy, Linux, Solution Selling, Network Architecture, Management, Strategic Partnerships, Product Marketing, Product Development, Pre-sales, VoIP, Marketing Strategy, SaaS, Enterprise Software, IP, Integration, Professional Services, Consulting, Mobile Devices, Open Source Software, Mobile Applications, Data Center, Managed Services, Architectures, Competitive Analysis, Network Security, Executive Development, Senior Executive..., Telecommunications..., Networking, Program Management, Sales, Agile Methodologies, Strategic Planning, Software Engineering
Education
Duke University 1989 — 1992
MBA
University of Florida 1978 — 1982
BSEE, Communication, Computers
GlobalMac IT - Solutions for Law October 2014 - Present
The Chapel 2002 - Present
SD Myers, Inc. June 2013 - July 2014
New Innovations, Inc. April 2005 - June 2013
New Innovations, Inc April 2005 - June 2013
OSI March 2004 - March 2005
Wal-Mart December 2001 - June 2004
Sam's club, inc January 2000 - January 2003
Skills
Training, Sales, Project Management, Salesforce.com, Public Speaking, Team Leadership, Management, Customer Service, Team Building, Requirements Analysis, HTML, Microsoft Office, Project Planning, Enterprise Software, Troubleshooting, Access, Coaching, Process Improvement, Software Documentation, Product Development, CRM, Program Management, PowerPoint, Agile Methodologies, SQL, Leadership Development, Budgets, Microsoft Excel, Leadership, Cross-functional Team..., Analysis, Windows, Hands-on Training, Business Analysis, Microsoft SQL Server, Integration, Strategic Planning, Account Management, Selling, Visio, SharePoint, CSS, T-SQL, Web Development, Computer Hardware, OS X, Networking, Adobe InDesign, Adobe Captivate, Microsoft Word
Education
University of Phoenix 2005 — 2007
Bachelors of Science, Business Management
University of Phoenix 2004 — 2006
BS/BM, Management, Technology
Skyline College 1996 — 1999
Bachelor of Science (BS) Business Management, Econonmics, Music
California State University-East Bay 1995 — 1997
Music
Capuchino High School 1993 — 1995
High School Diploma
New York Life Insurance Company January 2014 - Present
ESC March 2013 - December 2013
ESC September 2011 - February 2013
ESC July 2008 - September 2011
GC Services April 2006 - July 2008
GC Services September 2005 - March 2006
OSI 2003 - 2005
DialAmerica 1999 - 2003
Skills
Account Management, Customer Service, Microsoft Office, Salesforce.com, Analysis, Software Documentation, Adult Education, Management, GoToMeeting, Presentation Development, Sales Presentations, Project Management, Process Improvement, E-Learning, Training, Quality Assurance, Environmental Compliance, Project Planning, Public Speaking, Leadership, Employee Relations, CRM, Troubleshooting, Operations Management, Budgets, Data Analysis, Call Centers, Team Leadership, Sales, Strategic Planning, Customer Satisfaction, Time Management, Program Management, Proposal Writing, Cross-functional Team..., Competitive Analysis, Contract Negotiation, Sales Process, Sales Operations, Business Development, Team Building, Marketing, Direct Sales, Contract Management, Sales Management, New Business Development, Recruiting, Coaching, Change Management, Strategy
Education
Haslam College of Business at the University of Tennessee 1999 — 2003
Bachelors of Science, Marketing
Jefferson County High School 1996 — 1999
High School Diploma, General Studies
Welcomemat Services September 2003 - Present
OSI 1999 - 2003
Platinum Technology 1997 - 1999
Skills
Social Media Marketing, Sales Management, Marketing, New Business Development, Email Marketing, Direct Marketing, Advertising, Online Advertising, Lead Generation, Small Business, Entrepreneurship, Social Media, B2B, Sales, Integrated Marketing, Copywriting, Strategic Planning, Franchising, Leadership, Start-ups, Digital Marketing, Marketing Strategy, Team Leadership
Education
Georgia State University
BA, Business Administration, Marketing
Northwestern University - Kellogg School of Management
School of Management Post-Grad Coursework
American Directions Group May 2006 - Present
OSI June 2000 - August 2001
Electronic Arts 2000 - 2001
Skills
Quancept, Quantum Tabulation, SPSS data entry, Customer Service, Gaming, Bartending, Religious Studies, Purveyor of Knowledge
Education
Gonzaga University 1998 — 2000
almost, Pre-Medicine/Pre-Medical Studies
North Idaho College 1996 — 1998
Bachelor of Arts (BA), Psychology, Pre-Medicine
Zebra Technologies October 2014 - Present
Motorola Solutions (Formerly Motorola, 2011) January 2007 - October 2014
OSI 2009 - 2010
Symbol Technologies (Acquired by Motorola, 2007) July 2004 - January 2007
Symbol Technologies (Acquired by Motorola, 2007) January 2003 - July 2004
Self Employeed February 2001 - June 2003
Sahava Inc August 1999 - February 2001
InterShop Communications June 1997 - August 1999
Skills
Corporate Communications, Content Management, Project Management, Strategic Communications, Program Management, Mobile Devices, Vendor Management, Telecommunications, Wireless, Cross-functional Team..., Web Design, HTML, Mobile Technology, WiFi, Mobile Communications, Strategy, Marketing Communications, Graphic Design, User Experience, Event Planning, Writing, Customer Oriented, Cross-functional..., social media, Jive, Wire Framing, Marketing, Advertising, Social Media, Information Architecture
Education
State University of New York College at Buffalo 1991 — 1993
Bachelor of Arts (B.A.)
Farmingdale State University of New York 1989 — 1991
Associate of Science (A.S.)
Aflac March 2013 - Present
DriveTime November 2011 - March 2013
OSI 2000 - 2003
Skills
Microsoft Excel, Customer Service, Inventory Management, Customer Satisfaction, Team Building, Microsoft Office, Coaching, Process Improvement, Training, Human Resources, Public Speaking, Management, Sales Management, Sales, Strategic Planning, Employee Relations, Leadership Development, Recruiting, Business Development, Forecasting, Marketing, Operations Management, Account Management, Leadership, Performance Management, Team Leadership, Call Centers, New Business Development, Project Management, Business Strategy, Change Management, Time Management, PowerPoint, Budgets, Negotiation, Analysis
Education
J Sargeant Reynolds Community College 1999 — 2001
Ghost Runner Productions LLC December 2013 - Present
Eufora International October 2012 - December 2013
L'Oréal/Salon Centric/CB Sullivan May 2008 - October 2012
Texas Roadhouse 2003 - 2008
OSI 2001 - 2003
Web America Networks 1998 - 2001
Skills
Customer Service, Inventory Management, Sales, Event Planning, Marketing, Leadership, Microsoft Office, Cold Calling, Management, Food Service, Team Building, Restaurant Management, Microsoft Excel, Restaurants, PowerPoint, Multi-unit Retail..., Multi-Unit Operations..., Multi-Unit Leadership, Multi-Unit Management, Public Speaking, Radio Promotions, New Business Development, Small Business, Business Strategy, Salesforce.com, Sales Management, Team Leadership, Teamwork, Team Management, Internet Recruiting, Retail, Sales Rep Training, Profit Margins, Sales Operations, Customer Satisfaction, Merchandising, Beauty Industry, Cosmetics, Training, Marketing Strategy, P&L Management, Consumer Products, P&L, Income Statement, Skin Care, Market Planning, Makeup Artistry, Direct Sales, Hair Care
Education
Brookhaven Community College
Molloy BDG 2014 - Present
Denique Vintage Designs LLC 2010 - Present
Self Employed 2010 - Present
Several 2008 - Present
Big Orange October 2008 - December 2014
Sungevity 2013 - 2014
Silicon Solar, Inc. 2008 - 2010
Molloy LLC 2006 - 2008
LA Weight Loss March 2005 - March 2006
OSI 2005 - 2006
Skills
Adobe Photoshop, Marketing, Social Media Marketing, Customer Service, Accounts Receivable, Patience, Microsoft Excel, Troubleshooting, Training, Access, Microsoft Office, Sales, Public Speaking, Microsoft Word, Event Management, Management, Program Management, Photoshop, Team Building, Inventory Management, Budgets, Customer Satisfaction, New Business Development, Project Management, Recruiting, Account Management, Social Media, SEO, Research, Marketing Communications, Retail, Purchasing, PowerPoint, Social Networking, Event Planning, Adobe Creative Suite, Leadership, E-commerce, Project Planning, Marketing Strategy, Entrepreneurship, Public Relations, Advertising, Start-ups, Facebook, Email Marketing, Web Design, Business Planning, Business Development, Small Business
Education
Fort Hays State University 2015 — 2015
Master's Degree, Social Networking Management
Chadron State College 2011 — 2012
Master of Business Administration (MBA), Business Administration and Management, General, 3.5
Empire State College 2009 — 2011
BS, Business Management/Administration
TC3 2008 — 2009
AAS, Liberal Arts; Business
Broome Community College 2001 — 2004
None, Liberal Arts
MY HOME (SELF EMPLOYED February 2006 - Present
OXFORD HEALTH CARE July 2006 - December 2008
OSI September 2005 - May 2006
Skills
Cosmetology, Customer Service, Hair Cutting, Teamwork, PowerPoint, Microsoft Word, Hair Care, Event Planning, Makeup Artistry, Microsoft Excel, Microsoft Office, Time Management, Public Speaking, Customer Satisfaction, Leadership, Public Relations, Training, Styling, Organization, Social Networking, Highly motivated..., Team-oriented, Communication, Interpersonal Skill, Data Entry, Telephone Skills, Retail Sales, Goal Oriented, People-oriented, Creativity, Management, Problem Solving, Social Media, Cosmetics, Childcare, Beauty Industry
Education
Everest University-Pompano Beach 2012 — 2014
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
Freeport High School 1980 — 1985
HIGH SCHOOL DIPLOMA, ACEDEMIC
NASSAU TECHNOLOGY CENTER 1982 — 1984
COSMETOLOGY CERTIFICATE, Cosmetology/Cosmetologist, General
Cardon Outreach April 2014 - Present
Bon Secours Charity Health System October 2011 - April 2014
Glens Falls Hospital July 2009 - October 2011
PricewaterhouseCoopers March 2005 - July 2009
CSI Financial Services, Inc. January 2003 - March 2005
PricewaterhouseCoopers March 1999 - January 2003
Zimmerman May 1998 - March 1999
OSI April 1997 - May 1998
AAHAM 1985 - 1986
Skills
Revenue Cycle, Hospitals, Strategic Planning, Health Information..., Medical Coding, Management Consulting, Collections, Healthcare, Accountability, Healthcare Consulting, Healthcare Management, Physicians, Revenue Cycle Management, Managed Care, Medicaid, Medical Billing, Home Care, HIPAA, Practice Management, Leadership, Strategy, Insurance, Quality Improvement, Nursing, EHR, Medicare, Healthcare Industry, Patient Safety, EMR, Healthcare Information..., Clinical Research, Physician Relations, Performance Improvement, Informatics, Epic Systems, Utilization Management, Process Improvement, Meditech, Team Building, Acute Care, Provider Relations, Health Policy, Executive Management, Health Information..., Disease Management, CPOE, Health Insurance, Inpatient, Program Management, Consulting
Education
Columbia Union College 1990 — 1992
Bachelors, Healthcare Administration
Hood College
Hood College
Rollingwood Racquet Club June 2001 - Present
OSI January 1995 - April 2000
OSI 1996 - 2000
Skills
Clerical Skills, Banking Operations, Child Development, Second Life, Teaching, Customer Service, Core Banking, Negotiation, Budgets, Team Management
Education
Bella Vista 1985 — 1988
Folsom Lake College
Upgrading math skills & learning Fitness Kin.
T-Mobile February 2004 - Present
T-Mobile April 2010 - March 2014
T-Mobile June 2009 - April 2010
SunCom Wireless February 2004 - June 2009
OSI October 1997 - November 2003
Skills
Wireless, Cross-functional Team..., Account Management, Call Centers, Customer Satisfaction, Management, Salesforce.com, Customer Retention, Call Center, Customer Service, Strategy, Project Management, Sales, B2B, Cellular Communications, Microsoft Office, Workforce Management, Quality Assurance, Business Development, Sales Presentations, Training, MS Project, Wireless Mobility, Customer Engagement, Project Coordination, Mobility Management, Blackberry, Android, Windows Mobile, iOS, Mobile Device Management, Telecommunications..., Business Acumen, Key Account Management, Business Intelligence, Team Building, Team Management, Project Planning, Long-term Customer..., Team Leadership, Supervisory Experience, Key Account Development, Enterprise Account..., Motivated self-starter, Team-oriented, Dependable Team Player, Strategic Planning, Solution Selling
Education
College of Charleston 1999 — 2003
BA, Communications
Trident Technical College 1997 — 1999
AA, Radio and Television Broadcasting
Seacret Direct March 2014 - Present
MEDS Holding, LLC 2013 - 2013
Firstsource Advantage, LLC 1999 - 2012
OSI 1992 - 1999
Cole Equities 1989 - 1992
Skills
MAS 500, Aquity, FACS Production System, Process Improvement, Business Analysis, Management Consulting, Invoicing, Change Management, Accounts Receivable, Accounting, Account Reconciliation, Strategic Planning, Financial Reporting, Accounts Payable, Payroll, Auditing, Forecasting, Financial Accounting, Internal Controls, Financial Analysis, Microsoft Excel, Team Leadership, Bank and GL..., Certified in Microsoft..., GAAP, Project Management, Financial Statements, Mergers & Acquisitions, Audits, Communication Skills, Problem Solving, Leadership Development, Solomon, Peachtree, Relationship Building, Budget Management, Business Development, Staff Development, Financial Planning, CUBS, Internal Control..., General Ledger..., Acuity, FACS
Education
Arizona State University
BS, Accounting
Glendale Community College
AA, General Studies
Phoenix College
General Studies
Phoenix Workforce Connection
completion
Advocate Consulting, LLC October 2012 - February 2013
SCIenergy, Inc. September 2011 - May 2012
HCL Expense Management Services Inc. May 2010 - February 2011
Wendy's Arby's Group October 2006 - February 2010
Verizon Business January 2006 - October 2006
Nationwide Credit, Inc. October 2004 - April 2006
OSI 2000 - 2004
Outsourcing Solutions, Inc. March 1998 - June 2000
First Data Corporation May 1995 - April 1998
coin financial systems 1983 - 1992
Skills
Vendor Management, Telecommunications, Technical Support, System Deployment, Mobile Computing, Procurement, Expense Management, Data Center, Call Center, Process Improvement, Cisco Technologies, Program Management, Project Management, Team Leadership, Disaster Recovery, Call Centers
Education
Kennesaw State University 1979 — 1982
Electronic technology
OSI May 2012 - Present
Skills
Microsoft Office, Customer Service, Active Directory, Switches, Firewalls, Outlook, Computer Hardware, IT Operations, VMware ESX, Troubleshooting, Windows, Documentation, Administration, Problem Solving, Research, Event Planning, Analysis, Backup Exec, Tripwire, Software Documentation, Budgeting, Logistics
Education
Dunwoody College of Technology 2013 — 2015
Applied Management with MIS Emphasis, Management Information Systems, General, 3.96/4.0
Dunwoody College of Technology 2009 — 2011
Computer Networking Systems, Networking/Server Technology, 3.96/4.0
University of Minnesota-Twin Cities 2007 — 2009
Microbiology
Coca-Cola Refreshments December 2009 - Present
Premier Refreshment Services July 2005 - August 2008
OSI April 2004 - June 2005
Neurological Care Center July 2003 - August 2004
Genesys Communication June 1996 - July 2001
Education
Auburn University 1989 — 1993
Major Criminal Justice/Minor Music
Greater Philadelphia Area December 2014 - Present
Lowe's Home Improvement December 2008 - November 2014
MTC, Inc. September 2012 - January 2013
OSI August 2005 - December 2008
All Sports America May 2004 - August 2005
Skills
Process Improvement, Vendor Management, Inventory Management, Retail, Project Planning, Change Management, Project Management, Budgets, Leadership, Strategic Planning, Operations Management
Education
West Chester University of Pennsylvania 2009 — 2011
MPA, Public Administration
Bloomsburg University of Pennsylvania 1999 — 2004
BA, Telecommunications / English
Quality Office Systems, Inc March 2011 - November 2012
TechScaler, Inc March 2010 - April 2011
xerox February 2008 - June 2009
OSI February 2002 - October 2003
Davisco January 1999 - August 2002
USMC (MCAS Tustin) 1987 - 1992
Education
University of Arizona 2003 — 2006
almost, Media Arts
Boise State University 1994 — 2000
B.S., Environmental Health
T-Mobile January 2004 - April 2010
OSI April 1998 - January 2004
Trico Business Systems December 1996 - October 1998
Papa, Ungaro, & Falkiewicz April 1994 - December 1994
Skills
Spanish-English, Microsoft Word
Education
College of Charleston 2014 — 2016
Bachelor's Degree
Trident Technical College 1993 — 1995
Associate of Arts (A.A.)
Magellan Health October 2012 - Present
SunTrust Bank January 2010 - January 2011
Corvell January 2007 - January 2009
World Access January 2006 - January 2009
OSI January 2001 - January 2005
Education
Fortis College-Richmond 2011 — 2012
Basic X-Ray Technician Medical Assistant Certification, Basic X-Ray Technician Medical Assistant Certification
Fortis College
Diploma, Medical assistant/radiology
St.Agustines College
Liberal Arts Degree, Theatrical Arts
Tote Services/SBX-1 2013 - Present
OSI 2013 - 2013
OSI 2012 - 2013
Crowley Maritime 2010 - 2012
Pacific-Gulf Marine 2007 - 2009
Alaska Tanker Company 2006 - 2007
Seabulk SA 2006 - 2007
OSG Ship Management 2005 - 2005
Skills
Celestial Navigation, GMDSS, Shiphandling, Seamanship, Maritime Operations, ISM, STCW, Dynamic Positioning, Navigation, Maritime Security, Vessel Operations, Maritime Safety, Marine Operations, Maritime, Ports, DP
Education
California Maritime Academy 2002 — 2006
BS, Marine Transportation
California Maritime Academy 2002 — 2006
Bachelor's degree, Marine Science/Merchant Marine Officer
U.S. National Whitewater Center September 2015 - Present
Georges Brasserie April 2015 - Present
Ed Mitchell's Que April 2014 - August 2014
New Road Fitness May 2013 - January 2014
OSI March 2010 - March 2013
NYHRC March 2005 - 2010
Skills
Strategic Planning, Risk Management, Management Consulting, Financial Modeling, Talent Acquisition, Data Analysis, Recruiting, Executive Search, Talent Management, Financial Analysis, Finance, Business Development, Negotiation, Consulting, Interviews
Education
Duke University 1991 — 1995
BA, Public Policy Studies
Sage Software April 2008 - Present
OSI November 2004 - April 2008
OSI November 1999 - November 2004
OSI October 1998 - November 1999
First Data Corporation 1994 - 1998
Skills
PMP, Process Improvement, Change Management, Six Sigma, Strategic Planning, Program Management, Cross-functional Team..., Business Analysis, Leadership, Management, Call Centers, Business Strategy, Integration, Outsourcing, Strategy, Training
Education
Georgia Institute of Technology - Georgia Tech College of Management 2004 — 2004
Certification
Georgia State University - J. Mack Robinson College of Business 1990 — 1995
MBA
Incepture April 2006 - Present
Traditions Realty 2003 - 2010
Baywood Technologies March 2005 - March 2006
Merrill Lynch November 2004 - March 2005
Blue Cross Blue Shield of Florida April 2001 - October 2004
OSI October 1999 - April 2001
Baptist/St. Vincents Healthcare December 1997 - October 1999
Sunquest Information Systems July 1994 - December 1997
Estes Homebuilding July 1990 - July 1994
Belhaven College January 1989 - June 1990
Skills
Software Documentation, Process Improvement, Program Management, Team Leadership, Business Analysis, Visio, SharePoint, Strategic Planning, Data Analysis, Databases, Project Management, Training, Business Intelligence, Data Warehousing, Enterprise Architecture, Integration, Project Planning, SDLC, SQL, Six Sigma, System Administration, User Acceptance Testing
Education
Belhaven University 1989 — 1990
BS, Business Admin
Copiah/Lincoln Junior College - Wesson 1987 — 1988
AS, Business
PIM Coach October 2011 - Present
OSI August 2008 - October 2011
Votum Technology Group 2007 - 2008
Technologent 2005 - 2006
Sun Microsystems 2003 - 2004
Sun Microsystems 1995 - 2003
EnPointe 1993 - 1995
Fujitsu 1984 - 1993
Iomega 1983 - 1984
Control Data Corporation 1977 - 1983
Skills
Sales Management, Business Alliances, Building Alliances, Channel Sales, Business Strategy, Data Preservation, Information Lifecycle..., OEM Sales, National Accounts, Industrial Distribution, OEMs, Salesforce.com, Lead Generation, Channel, B2B, SaaS, Product Marketing, Digital Preservation, Management, Account Management, Managed Services, CRM, Selling, Sales Process, Sales, Process Improvement, Cloud Computing, Leadership, Negotiation, Start-ups, Business Development, Enterprise Software, Marketing Strategy, Solution Selling, Marketing, Direct Sales, Channel Partners, Strategy, ILM, Business Intelligence, Consulting, Security, Team Building, Data Center, International Sales
Education
John Carroll University 1973 — 1977
BSBA, Marketing / Business
Sunrise Senior Living Charge NurseKindred Transitional Care and RehabilitationJune 2012 - June 2013
Creekside At The Village November 2009 - June 2012
Tobin & Associates July 2006 - April 2007
OSI February 2005 - July 2006
Westminster-Thurber Community June 2000 - January 2005
Skills
Elder Care, Long-term Care, Patient Advocacy, Patient Safety, Medicaid, Healthcare, Nursing, Home Care, Medicare, CPR Certified, HIPAA, Wound Care, Healthcare Management
Education
Clark State Community College 2008 — 2009
LPN Certificate, LPN
Capital University Law School 2002 — 2003
Paralegal Certificate, Legal Assistant/Paralegal
Wayne State University 1991 — 1995
Bachelor of Science (BS), Criminal Justice and Corrections
Central Michigan University 1990 — 1991
None, English/Language Arts Teacher Education
Proforce Personnel July 2010 - Present
Electronic Arts January 2009 - July 2010
3poD September 2008 - December 2008
Ubisoft August 2006 - September 2008
Randstad 2001 - 2006
OSI 1999 - 2001
Quantum Management Services Ltd. 1996 - 1998
Hard Rock Cafe 1992 - 1996
Skills
Recruiting, Technical Recruiting, Recruitment Advertising, Contract Recruitment, College Recruiting, Internet Recruiting, Graduate Recruitment, IT Recruitment, Recruitment Training, Technology Recruitment, International..., Fashion, Financial Recruiting, Executive Sales..., Human Resources, Video Games, Video Game Production, Mobile Games, Computer Games, Social Media, Social Recruiting, Social Games, Social Game Development, Temporary Placement, Screening Resumes, Employer Branding, Onboarding, Executive Search, Talent Acquisition, Screening, Interviews, Applicant Tracking..., Networking, Performance Management, Sourcing, Hiring, Personnel Management, Strategic Sourcing, Talent Management, Employee Relations, Workforce Planning, iPhone, Cold Calling, HR Policies, Staffing Services, Money, HRIS, Management, Benefits Negotiation, Permanent Placement
Education
Concordia University 1992 — 1995
Bachelor Of Commerce, Economics
Vanier College 1989 — 1991
College Degree, Business
Wagar High School 1983 — 1988
High School Degree, Mathematics, Economics
T-Mobile Retail Sales RepresentativeT-Mobile USAJuly 2000 - April 2006
OSI September 2001 - June 2002
Education
University of Pittsburgh 2004 — 2006
Bachelor, Marketing
Community College of Allegheny County 2002 — 2004
Associates, Business
The University of New Mexico 1999 — 2001
Bachelor, Marketing
Google June 2012 - Present
Accrete Solutions October 2008 - July 2012
BearingPoint October 2005 - September 2008
OSI 2004 - 2005
PG&E September 2003 - August 2004
Education
Indiana University Bloomington 1998 — 2002
Bachelor of Arts
Trianz 2009 - Present
BlueAlly May 2001 - Present
Megasoft Consultants Inc. 2001 - Present
Megasoft 2001 - Present
The World Bank 2003 - 2007
The World Bank 2003 - 2007
OSI Tech 1998 - 2004
OSI 1998 - 2004
I-Labs Ltd 2001 - 2002
OSI May 2000 - May 2001
Education
Gulbarga University 1990 — 1994
BE, Computer Science
Precision Dialogue August 2010 - Present
Precision Dialogue June 2008 - August 2010
OSI November 2004 - June 2008
RuleStream Corporation 2003 - 2004
GC Services 2000 - 2003
TimeKeeping Systems, Inc 1998 - 2000
Qualex, Inc. (Eastman Kodak Co.) 1990 - 1998
Sports Beat Photography, Inc 1986 - 1990
Continental Cablevision of Ohio, Inc. 1974 - 1987
Skills
ETL, Microsoft SQL Server, Databases, Database Design, SSIS, Analytics, Business Analysis, Access, Database Marketing, Business Intelligence, Marketing, Data Analysis, Data Mining, CRM, SQL, Web Analytics, E-commerce, Google Analytics
Education
Bowling Green State University 1975 — 1982
BS, Business Administration
Ryland Homes September 2015 - Present
WIS International August 2014 - August 2015
OSI 2009 - October 2014
A.L. Grading August 2003 - August 2009
RCS 2000 - 2003
Skills
Sales, Customer Service, Management, Construction, ERP, Employee Training, Program Management, Project Planning, Sales Management, Project Management, Team Leadership, Contract Management, Microsoft Office, Microsoft Word, Customer Satisfaction, Forecasting, Supply Chain Management, Business Analysis, Leadership, Team Building, Microsoft Excel, Strategic Planning, Account Management, Training
Education
American InterContinental University 2009 — 2014
Bachelor's degree, Business, Management, Marketing, and Related Support Services
American InterContinental University 2009 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
American InterContinental University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
American InterContinental University
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
OSI August 1999 - Present
Skills
Physicians, Medicine, Public Speaking, Medical Education, Hospitals, Healthcare, Healthcare Management, Healthcare Consulting, Board Certified, Customer Service, Patient Safety
Education
Case Western Reserve University School of Medicine 1990 — 1994
Doctor of Medicine (M.D.), Medicine
The Josi Effect February 2015 - Present
Stratasys October 2011 - March 2014
Kewill February 2009 - October 2010
Kronos March 2007 - January 2009
Cognos IBM November 2005 - March 2007
JN Phillips Auto Glass April 2004 - October 2005
Sumaria Networks, LLC August 2001 - May 2003
MRV Communications December 1998 - February 2001
OSI February 1996 - November 1998
Skills
Salesforce.com, Management, Sales Operations, Accounts Receivable, Insurance, Account Management, Credit, Cash Flow, Accounting, CRM, Account Reconciliation, Accounts Payable, Invoicing, Forecasting, Sales
Education
Catherine Hinds Institute of Esthetics 2015 — 2015
600 HOUR ADVANCED ESTHETICS PROGRAM
Middlesex Community College 2006 — 2008
Computerized Accounting
The Joseph Group 2014 - Present
Aubrennen's Invitations August 2005 - September 2012
OSI October 2002 - August 2004
Skills
QuarkXPress, QuickBooks, MAC and PC proficient, Microsoft Office Suites, Adobe CS4-5, Adobe Illustrator, Adobe InDesign, 60 WPM
Education
Kent State University 1995 — 1996
Accounting and Finance
Columbus State 1996 — 1997
Accounting and Finance
Pickerington High School 1991 — 1995
Weld Tooling Corporation June 2014 - Present
Bank of America March 2012 - March 2014
Bank of America October 2010 - March 2012
Merrill Lynch June 2010 - October 2010
Merrill Lynch September 2007 - June 2010
National City Bank January 2005 - September 2007
Panati's Pizza June 2001 - May 2006
OSI September 2004 - January 2005
OSI October 2003 - September 2004
Skills
Finance, Auditing, Quality Assurance, Microsoft Excel, Loss Mitigation, Training, Financial Risk, Management, Mortgage Servicing, Compliance, Quality Control, Mortgage Lending, Negotiation, Loan Modifications, MS Excel Pivot Tables, Customer Service, Banking, Vlookup, Credit, Insurance, Coaching, Underwriting, Risk Management, Journal Entries, Financial Analysis, CFPB, FDCPA, RESPA, Outlook, Employee Training, Budgets, Internal Controls, Bank Reconciliation, Root Cause Analysis, Accounts Payable &..., Accounting, Financial Accounting, Leadership, Financial Reporting, Analysis, FCRA, FHA, G/L Reconciliations, Program Management, Collections, Syspro, AS400, Process Improvement, Microsoft Office, Loans
Education
California University of Pennsylvania
Bachelor's Degree, Business Administration and Management, General, GPA: 3.50
University of Phoenix 2009 — 2012
Master's degree, Accounting, GPA: 3.42
Expert Global Solutions March 2012 - Present
T-Mobile July 2010 - March 2012
NCO Group May 2008 - July 2010
OSI May 2003 - 2008
OSI 1998 - 2003
IPI 1996 - 1998
Skills
Customer Satisfaction, Contract Negotiation, Expense Reduction, P&L responsibility, Call Center, Performance Management, Driving Sales...
Education
Holy Family University
Holy Family University
Ville de Longueuil October 2012 - Present
Horicom Informatique December 2008 - November 2012
OSL Marketing 2008 - 2011
Ville de Longueuil 2002 - 2007
trilogie groupe conseil 2001 - 2006
OSI 2001 - 2002
CGI December 1999 - June 2001
Skills
Social Media, Windows, MySQL, Oracle, Management, Networking, Microsoft Office, Project Management
Education
Université de Montréal - HEC Montréal 2013 — 2015
Certifcat, Gestion de projet
CERTIFICAT EN GESTION DE PROJET
Sacramento Technology Group April 2006 - Present
Grizard Photography June 2005 - Present
zen technology May 2002 - July 2004
Federal Trade Commission 2002 - 2004
osi 1999 - 2001
fusion storm 1999 - 2001
ns.net / verio 1996 - 1999
Skills
Windows Server, Servers, Hardware, Virtualization, Linux, VMware, Data Center, Cloud Computing, Windows, Active Directory, Google Apps, Network Security, Microsoft Office, XP, Sonicwall, Juniper, Windows 7, Cisco Technologies, Network Administration, Dell PowerEdge Servers, iPhone, Photoshop, Mac OS X, Office 365, Fortinet, Amazon Cloud, Hyper-V, Private Cloud, Hybrid Cloud, Network Design, Backup Solutions, Lightroom, System Administration, Information Technology, Security, Help Desk Support, Disaster Recovery, Networking, Windows XP
Education
California State University-Sacramento 1996 — 1999
Biology, General
American River College 1994 — 1996
Associate of Science (AS), Math and Science
Millicom International Cellular (Tigo) September 2012 - Present
Grupo Solid July 2008 - August 2012
Grupo Solid January 2007 - June 2008
Grupo Solid January 2001 - December 2006
OSI 1999 - 2000
Skills
Business Strategy, Strategic Planning, New Business Development, Marketing, Negotiation, Brand Management, Sales, Team Building, B2B, Analysis, Retail, Telecommunications, Business Planning, Sales Management, Strategy, Team Leadership, Product Management
Education
INCAE Business School 2006 — 2007
INCAE - MBA, Business Administration
Universidad Rafael Landívar 1995 — 1999
Engineer, Engineering
New York Life Insurance Company April 2014 - Present
EDMC 2008 - 2013
Ruanaidh January 2008 - January 2012
Steel City Hobbies / Steel City Sports Authority October 2005 - May 2008
OSI January 2003 - October 2005
Snap-on Tools November 1992 - December 2001
Skills
Admissions, Enrollment Management, Higher Education, Student Recruiting, Student Affairs, Student Financial Aid, Adult Education, Staff Development, Educational Leadership, CampusVue, Curriculum Development, Career Counseling, Retaining Customers, Academic Administration, Curriculum Design, Campus, Distance Learning, Academic Advising, E-Learning, Student Development, Sales Management, Marketing, Successful Business..., Student Engagement, Student Counseling, Customer Retention, Customer Service
Education
Frostburgh State University 1988 — 1992
Bachelor's degree, Business, Management, Marketing, and Related Support Services
Frostburg State University 1989 — 1991
Bachelor's degree in Business Administration, Business Administration: Management and Marketing
Convergent Revenue Cycle Management, Inc. June 2011 - Present
McKesson Provider Technologies January 1999 - June 2011
OSI March 1987 - January 1999
Skills
Healthcare, RFP, Healthcare Management, Physician Practice..., Customer Relations, Revenue Cycle, Physicians, Customer Service, Hospitals, Healthcare Consulting, Practice Management, EHR, Healthcare Information..., Healthcare Industry, Managed Care, Healthcare Reimbursement, HIPAA, Process Improvement, Revenue Cycle Management
Education
DePaul University
MS, Public Administration
Ripon College
BA, Psychology
Verint February 2013 - Present
Advanced Call Center Technologies June 2011 - February 2013
JPMorgan Chase June 2008 - July 2011
Barclays September 2006 - June 2008
OSI November 2004 - September 2006
JPMorgan Chase May 1997 - December 2004
Alliance Data March 1994 - August 1997
Skills
Training, Access, Call Center, Team Management, Management, Microsoft Office, IEX Total View, Avaya Communication..., Predictive Dialers, Dialer Management, Workforce Planning, Workforce Management, Workforce, Project Management, Customer Service, Team Leadership, Call Centers, Customer Satisfaction, IVR, Technical Support, Analysis, Process Improvement, Risk Management, Quality Assurance, System Administration, Vendor Management, Outsourcing, Customer Experience, Business Analysis
Education
Universy of Phoenix 2012 — 2015
Masters of Management, Business Administration and Management, General, 3.55
University of Phoenix 2008 — 2011
Bachelors Degree, Business Management, GPA - 3.4
DeVry Institute of Technology
The Ohio State University 1993 — 1994
DeSales 1990 — 1993
Chemical Abstract Service June 2014 - Present
AmerisourceBergen May 2007 - May 2014
OSI October 2005 - May 2007
Skills
XP
Education
Franklin University 2007 — 2013
Bachelor’s Degree, Web Development
Franklin University 2004 — 2007
Bachelor’s Degree, Information Technology
OPTUM February 2015 - June 2015
Care1st Health Plan June 2014 - October 2014
General Dynamics Information Technology September 2008 - June 2014
Wells Fargo February 2005 - June 2008
Financial Management Services June 2004 - February 2005
IKON Office Solutions June 2002 - July 2004
NextCard October 2001 - June 2002
OSI March 2001 - September 2001
American Express October 1982 - March 2001
Skills
Leadership, Recruiting, Quality Assurance, Sales, Coaching, Team Leadership, Analysis, Project Management, Avaya, PeopleSoft, Microsoft Office, Budgets, Interviews, Call Centers, Financial Risk, Credit Analysis, Time Management, Business, Credit Risk, Lines Of Credit, Team Building, Call Center, Internet, Organization, Customer Service, Collections, Six Sigma Yellow Belt, Management, Process Improvement
Education
Amstead University
Bachelor's degree, Business Administration and Management, General
Arizona State University 1980 — 1982
Business Administration and Management, General
SHI 2013 - Present
SHI July 2011 - 2013
SHI International Corp. 2010 - 2011
SHI International Corp. 2008 - 2010
SHI International Corp. 2004 - 2008
SHI International Corp. 2000 - 2004
OSI 1998 - 2000
Skills
Channel Partners, Software Asset..., Resellers, Sales Process, Virtualization, Channel, Cloud Computing, Microsoft Licensing, Software Licensing, SaaS, Windows Server, VMware, Solution Selling, Direct Sales, Enterprise Software, Data Center, Account Management, New Business Development, Salesforce.com, Managed Services, Partner Management, Storage, Security Sales, Pre-sales
Education
Fairleigh Dickinson University 1993 — 2000
Bachelor of Science/Business management, Business Management
InHealth Clinical Documentation Solutions July 2014 - Present
Nuance Communications August 2007 - July 2014
MED-TECH Resource, Inc. March 2007 - July 2007
Milner Voice & Data 2004 - 2005
OSi 2004 - 2005
MedQuist January 1993 - 2005
Georgia Cancer Specialists August 1994 - March 1995
Skills
Transcription, Acute Care, Medical Records, Medical Transcription, Healthcare, EMR, Editing, Writing, Software Documentation, Quality Assurance, EHR, Healthcare Information..., HIPAA, Medical Coding, Medical Billing, Health Information..., Healthcare Industry, Hospitals, Revenue Cycle, Data Entry, Medical Terminology
Education
TQ MLS Program 1993 — 1994
MLS Certification, Pharmacology, Physiology, Medical Language, A
Dekalb Community College 1982 — 1984
Wells Fargo May 2012 - Present
Westend Unisex Salon January 2012 - Present
SunTrust Bank June 2008 - May 2012
Telvista Inc. March 2006 - January 2008
OSI March 2004 - March 2006
Skills
Loss Prevention, Internal Investigations, Asset Protection, Fraud, Fraud Investigations, (2003 and 2007)..., Data..., Osic System, Obiq,..., Kronos, Legacy,..., Adobe Photoshop,..., Twelve Years of..., Excellent written and..., Extremely productive in..., Training, Enforcement, Marketing, Background Checks, Loss Mitigation, Risk Assessment, Corporate Security, Interrogation, Mortgage Lending, Fraud Detection, Criminal Justice, Operational Risk..., Skip Tracing, Interviews
Education
Liberty University
Doctor of Law (J.D.), Law
Strayer College 2009 — 2011
Master of Business Administration (MBA), Business Administration and Human Resources
Averett University 2005 — 2008
Bachelor's of Science, Criminal Justice/Sociology
Radloff & Radloff, P.A. September 1999 - Present
OSI August 1996 - August 1999
Barnett Bank June 1996 - August 1996
Education
Florida Coastal School of Law 1996 — 1999
Doctor of Law (JD), Law
Jacksonville University 1981 — 1987
Bachelor of Arts (BA), General Business
Synergetics, Inc August 2012 - Present
Anheuser-Busch July 2012 - August 2012
Nurse Advantage February 2012 - June 2012
Brown Distributing Company FL/VA June 2007 - August 2011
OSI Collection Services 2004 - 2007
National Assest Management January 2003 - February 2004
OSI 2001 - 2003
Skills
Employee Relations, Employee Benefits, Employee Handbooks, Employee Training, Recruiting, ADP Payroll, Benefits Administration, Benefits Design, Workers Compensation, Compensations, Compliance, Employment Law..., Organizational Design, HR Metrics, Retention Strategies, HR Policies, Strategic HR, Training, New Hire Orientations, Human Resources, Performance Management, Organizational..., Talent Acquisition
Education
Lindenwood University 2001 — 2002
MS, Human Resources
Southern Illinois University, Carbondale 1989 — 1993
BA, Political Science
ZCS Computer Services May 2004 - Present
STMicroelectronics September 2001 - August 2007
OSI June 1995 - January 2001
Skills
Embedded Systems, Linux, Semiconductors, Testing, Hardware, Debugging, Perl, Embedded Software, Operating Systems, Unix, TCP/IP, Software Design, Networking, System Architecture, Shell Scripting, Software Development, Architecture
Education
College of Marin 1987 — 1990
Completed all pre-requierements for transfer to Cal-State colle\ges
New Horizons - NT 4 Administration
Hillsborough County October 2011 - Present
OSI February 2001 - August 2011
OSI 1993 - 2001
AAA Auto Club South November 1990 - December 1992
Skills
Financial Reporting, General Ledger, Account Reconciliation, Variance Analysis, Payroll, Accounting
Education
Bloomsburg University of Pennsylvania 1987 — 1990
BS, Business Education/Accounting
MITRE October 2004 - Present
USAISEC, Bldg 53301 September 2002 - October 2004
Lockheed Martin June 2002 - September 2002
Independent Technology Group September 2001 - May 2002
Creative Computer Consulting Firm April 2001 - August 2001
Computer Associates International, One Computer Associates Plaza April 2000 - March 2001
Inacom (Vanstar) January 1997 - March 2000
OSI September 1996 - January 1997
Automation Research Systems July 1996 - September 1996
US Army August 1977 - September 1996
Skills
Information Assurance, Network Security, Software Development, Program Management, Integration, System Architecture, Systems Engineering, Security, DoD, Network Administration, Unix, CISSP, Computer Security, Networking, Data Center, Requirements Analysis, ITIL, Network Architecture, Enterprise Software, Security Clearance, Testing, Enterprise Architecture, Information Security, Network Engineering, Military, Configuration Management, Architecture, PMP, System Deployment, IT Strategy, BMC Remedy, Information Technology, DIACAP, Vulnerability Assessment, Disaster Recovery, Requirements Management, Virtualization, Information Security..., VMware, DoDAF, System Design, Computer Network..., Security+, TCP/IP, Firewalls, Network Design, System Administration, Penetration Testing, Intrusion Detection, Architectures
Education
Golden Gate University
MASTER OF SCIENCE, INFORMATION SYSTEMS
University of Maryland - College
BACHELOR OF SCIENCE, BUSINESS AND MANAGEMENT
New Mexico State University 1973 — 1975
American Express August 2014 - Present
American Express OPEN April 2013 - September 2014
American Express September 2011 - April 2013
American Express January 2009 - September 2011
Nationwide Credit & Collection Inc. May 2006 - January 2009
WHOLESALE WEALTH SYSTEMS January 2004 - May 2006
OSI January 1991 - November 2002
Skills
Business Analysis, Financial Services, Business Process..., Business Strategy, Relationship Management, CRM, Business Development, Customer Acquisition, Financial Analysis, Management, Salesforce.com, New Business Development, Coaching, Team Building, Sales Management, B2B, Leadership, Portfolio Management, Credit Risk, Credit, Leadership Development, Consulting, Sales Process, Customer Retention, Forecasting, Customer Experience, Recruiting
Education
Rio Salado College 2003 — 2004
underwriting and insurance lic
Glendale Community College 1989 — 1991
Independent Contractor Family Farmed Senior Product ManagerConAgra FoodsApril 2011 - July 2014
Fresh Start Bakeries, Inc. August 2009 - April 2011
McCain Foods August 2004 - June 2009
ConAgra Foods August 1999 - August 2003
OSI August 1997 - August 1999
Unilever Bestfoods November 1989 - August 1997
Van Den Bergh Foods - Unilever 1989 - 1996
Skills
Cross-functional Team..., Strategy, Product Development, Brand Management, Food, Marketing, Leadership, Retail, Strategic Planning, Food Service, Public Relations, Bakery, Manufacturing, Consumer Products, Food Industry, Culinary Skills, Ingredients, Customer Insight, FMCG, P&L Management, Purchasing, Forecasting, Marketing Strategy, Marketing Communications, Frozen Food, Sales, New Business Development, Income Statement, Budgets, B2B, Pricing, P&L, Catering
Education
Loyola University of Chicago 1985 — 1989
Bachelor of Arts (BA), Economics
Robert Morris University - Illinois 2004 — 2006
Associate, Culinary Art
Synopsys October 2013 - Present
OSI 2012 - October 2013
Performance Sight 2009 - 2011
Lattice 2002 - 2008
Integrated IP 1996 - 2001
Synopsys 1992 - 1996
Skills
Sales Engineering, Customer Management, Engineering Management, Business Development
Education
Santa Clara University 1995 — 1997
MBA
George Mason University 1990 — 1992
MS
Fixed Income Asset Management Firm in St. Louis August 2003 - Present
OSI December 2001 - August 2003
Siemens AG September 1998 - August 1999
Siemens Micro-electronics Pte Ltd May 1997 - August 1998
Duet Technologies Ind Pvt Ltd June 1995 - April 1997
Education
Washington University in St. Louis - Olin Business School 1999 — 2001
MBA, Finance
Indian Institute of Technology, Kanpur 1991 — 1995
B. Tech, Electrical Engg
South Point High School
NCO Group July 2008 - June 2011
Key Concepts LLC August 2004 - July 2009
OSI 2002 - 2004
Lakewood Technologies 1999 - 2002
Quad/Graphics 1990 - 1999
Skills
Business Intelligence, Data Warehouse..., Data Warehousing, Healthcare, Databases, ETL, Analytics, Reporting Systems, Data Collection, Process Improvement, Architecture, Healthcare Information..., Master Data Management, Software Development, Data Integration, Integration, Data Mining, Requirements Analysis, Management, Business Analysis, Project Management, Strategy, SDLC, Database Design, Architectures
Education
Marquette University 1984 — 1988
BS
Walmart.com January 2011 - Present
Comcast May 2010 - May 2011
Protiviti April 2010 - May 2010
Intuit July 2009 - April 2010
PayCycle February 2007 - July 2009
PayCycle March 2007 - February 2008
PayCycle October 2006 - March 2007
Eloan 2005 - 2006
Flextronics 2000 - 2005
OSI 2001 - 2002
Education
California State University-Hayward - School of Business and Economics
My Family's Heart Book Tours 2013 - Present
ITW Buildex April 2004 - September 2005
USG Corporation March 2003 - April 2004
UNITED STATES GYPSUM COMPANY 2001 - March 2003
UNITED STATES GYPSUM COMPANY February 1998 - 2001
Wolters Group International 1997 - 1998
The Chicago Mertantile Exchange 1995 - 1997
OSI 1994 - 1995
Skills
Product Development, Product Management, Business Development, Strategic Planning, Income Statement, Management, Strategy, Leadership, Marketing, Pricing, New Business Development, Marketing Strategy, Account Management, Team Building, Sales, Advertising, Customer Service, Product Marketing, Product Design, Start-ups, P&L, Cross-functional Team...
Education
Lake Forest Graduate School of Management 1999 — 2002
MBA, Business Management
University of Illinois at Urbana-Champaign 1989 — 1993
Industrial Design
Cardinal Stritch University 1988 — 1989
Self Employed February 2003 - Present
OSI 2004 - 2007
Education
Georgia State University - J. Mack Robinson College of Business 1998 — 2001
SUSE November 2014 - Present
Rivet Consulting July 2014 - November 2014
Nayamode September 2013 - June 2014
Projectline March 2013 - October 2013
Derflan, Inc. July 2012 - December 2012
Sherman & Associates September 2008 - June 2012
Allyis June 2005 - August 2008
Crystal Clear Marketing 2003 - 2004
OSI 1999 - 2000
GTE Government Systems 1990 - 1997
Skills
Marketing Strategy, Integrated Marketing, Public Relations, Thought Leadership, Management, Process Improvement, Leadership, Positioning, Marketing Communications, SharePoint, Business Development, Social Media Marketing, Online Advertising, Content Management, Product Marketing, Strategic Planning, Program Management, Marketing, Social Media, Cross-functional Team...
Education
Ashford University 2014 — 2016
Bachelor of Arts (B.A.), Psychology, 3.68
Antioch University Seattle 2007 — 2009
BA, Organizational Psychology
University of Washington 1992 — 1992
n/a, programming
University of Utah 1980 — 1981
BA, Art History
OSI
Skills
Business Strategy, Team Building, Strategic Planning, Leadership Development, Contract Negotiation, Coaching
Education
Marietta College 1967 — 1971
PurePacket/Broadriver 2000 - 2002
Cingular (contractor) 2000 - 2001
Objective Systems Integrators (Agilent) 1996 - 2000
OSI 1996 - 2000
Objective Systems Integrators 1995 - 1999
GTE Mobilnet 1994 - 1996
Education
California Polytechnic State University-San Luis Obispo 1990 — 1995
OSI RHGroupe Conseil OSI2007 - Present
Education
HEC Montréal 1990 — 1996
OSI
Skills
International..., Policy, Policy Analysis, Government, Research, Public Speaking, Public Policy, Community Outreach, Program Development, Program Evaluation, Strategic Planning, Program Management, Politics, Grant Writing, International Relations, Public Relations, Governance, Data Analysis, Teaching, Media Relations, Nonprofits, Leadership Development, Training, Strategic Communications, Leadership, Fundraising, Qualitative Research
Education
Emory University 1961 — 1965
OSI
Education
Baruch College, City University of New York (CUNY)
OSI October 2000 - Present
Education
Bridgewater State University 1983 — 1987
Boeing June 2011 - Present
Boeing March 2009 - June 2011
Boeing March 2004 - March 2009
OSI May 2001 - February 2004
Outsourcing Solutions Inc. 2001 - 2004
Brady Corporation June 2000 - March 2001
Skills
Program Management, Requirements Analysis, Integration, Process Improvement, Systems Engineering, SQL, MS Project, Vendor Management, Lean Management, Web Design, Electrical Engineering, Troubleshooting
Education
Sessions College For Professional Design 2009 — 2013
Web Page, Digital/Multimedia and Information Resources Design
Marquette University 1999 — 2003
Bachelor of Science (B.S.), Electrical and Electronics Engineering
PRADAN USA February 2015 - August 2015
Blue Frontier Campaign January 2014 - August 2014
1Libya August 2013 - October 2013
The Jane Goodall Institute August 2011 - April 2013
US Association for UNHCR August 2008 - August 2011
Ministry of Culture, Spain 2007 - 2007
European Roma and Travellers Forum January 2005 - January 2006
OSI 1997 - 2000
Skills
International..., Nonprofits, International Relations, Grant Writing, Fundraising, Non-profits, Policy Analysis, Research, Editing, Event Planning, Economic Development, Fluency: English,..., Donor Engagement, Major Donor Cultivation, Capacity Building
Education
American University 1990 — 1994
BA
Ecole Superieure de Gestion 2000 — 2001
MBA, Latin American trade
Duke University 2012 — 2012
coursework in monitoring and evaluation for non-profits
Harvard University Kennedy School of Government 2006 — 2006
certificate, leadership development
Hewlett-Packard July 1999 - Present
Hewlett-Packard 1999 - Present
Owner February 1998 - Present
OSI March 1997 - June 1999
United States Air Force June 1980 - December 1996
US Navy November 1968 - August 1970
Skills
Linux, Data Center, Perl, Cloud Computing, HP, TCP/IP, Cisco Technologies, Software Engineering, Servers, Java, XML
Education
UC Davis 1996 — 1998
Software, Post Granduate
California State University-Sacramento 1970 — 1980
BS EE, MS BME
Hyatt Residential Group April 2008 - Present
Circuitvision February 2001 - July 2007
OSI 2007 - 2007
OSS Inc September 2000 - February 2001
Skills
J2EE Application..., Web Services, Spring, jQuery, Google App Engine, ActionScript, Flex, JavaScript, Jasper Reports, iBatis, Project Management, Requirements Analysis, Agile Methodologies, .NET, Oracle, XML, SOA, C#, Struts, AJAX, ASP.NET
Education
St. Petersburg College 2013 — 2014
Bachelor's Degree, Technology Management, A
Bharathiar University 1992 — 1995
Bachelor of Science (B.Sc.)
Ericsson January 2013 - Present
Telcordia Technologies, Inc September 2007 - January 2013
AT&T October 2000 - September 2007
eFunds, Corp. (now FNIS) February 1999 - October 2000
OSI May 1995 - February 1999
Firstar Information Services Corp. November 1994 - May 1995
TCC Communications February 1994 - November 1994
US Navy April 1986 - February 1994
Kay Jewelers 1989 - 1991
Skills
Telecommunications, Unix, Process Improvement, Wireless, Vendor Management, Troubleshooting, Team Leadership, Data Center, VoIP, Software Documentation, Cloud Computing, Computer Network..., Open Source Software, Oracle, Management, IP, SQL, System Deployment, Network Design, Program Management, Testing, Professional Services, Ethernet, Solution Architecture, Integration, Product Management, Visio, TCP/IP, Cisco Technologies, Quality Assurance, Mobile Devices, Telephony, Call Center, Software Development, Disaster Recovery, Hardware, Technical Support, Networking
Education
DeVry University 2008 — 2011
Bachelors of Science, Technical Management with a Database Administration concentration
Waukesha County Technical College 1996 — 2003
Associate-Applied Science, CIS-Microcomputer Specialist
Brookfield Central High School 1982 — 1986
Rheem Manufacturing July 2014 - Present
Unisource Worldwide, Inc. January 2013 - July 2014
Unisource Worldwide, Inc. July 2011 - January 2013
OSI May 2008 - July 2011
Unicredit China Capital October 2006 - December 2006
Deloitte Touche Tohmatsu January 2005 - September 2006
Skills
Financial Modeling, Financial Analysis, Variance Analysis, Due Diligence, Forecasting, Planning, Corporate Budgeting, Capital Budgeting, ROIC, Operational Support, Budgets, Project Planning, Strategy, Internal Controls, Strategic Financial..., Analysis, Sarbanes-Oxley Act, Accounting
Education
Emory University - Goizueta Business School 2007 — 2009
MBA
Tsinghua University 2002 — 2004
Master
Tsinghua University 1998 — 2002
Bachelor
OSI April 2006 - May 2011
OSI Pharmaceuticals November 2005 - April 2006
OSI April 2004 - November 2005
Citigroup Asset Management September 1996 - April 2004
Skills
Incentive Compensation..., pharmaceutical sales..., Analysis, Biotechnology, Clinical Development, Cross-functional Team..., Oncology, Pharmaceutical Industry, Pharmaceutical Sales, Process Improvement, Project Management, Sales, Sales Operations, Team Building, Training, Vendor Management, Business Analysis, Competitive Analysis
Education
Marist College 1992 — 1996
BS, Business Administration with focus on Marketing
Univar August 2015 - Present
NSL Analytical Services, Inc. April 2012 - Present
Time Warner Cable May 2009 - April 2012
CDI Corporation December 2006 - September 2008
OSI April 2006 - December 2006
Call Center Resources, Inc. November 2003 - March 2006
FCI Financial Services May 2002 - June 2003
CNAC - JD Byrider November 1999 - April 2002
Citi June 1994 - November 1999
Skills
Process Improvement, Change Management, Team Building, Operations Management, Strategic Planning, Outsourcing, Customer Satisfaction, Account Management, Management, Performance Management, Call Centers, Vendor Management, Customer Experience, Budgets, Employee Relations, Cross-functional Team..., Leadership Development, Team Management, Customer Retention, Coaching, New Business Development, Training, Hiring, Customer Service, Recruiting, Sales, Telecommunications, Sales Management, Leadership, Team Leadership, Sales Operations, Forecasting, Direct Sales, CRM, Selling, Sales Process, Contract Negotiation, Business Development, Cold Calling, B2B, Strategy, Employee Training, P&L Management, Project Management, Negotiation, Business Planning, Solution Selling, Sourcing, Salesforce.com, Program Management
Education
Kent State University 1998 — 2003
Bachelor of Education (B.Ed.), Education, K-12
Normandy High School 1982 — 1985
OSI
Skills
Financial Reporting, Accounting, Financial Analysis, Management, Auditing, Restructuring, Process Improvement, Finance, Mergers & Acquisitions, Strategic Planning, Corporate Tax, Internal Controls, GAAP, Sarbanes-Oxley Act, Forecasting, CPA
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1986 — 1989
OSI 2011 - Present
Objective Systems Integrators 1991 - 2010
Agilent Technologies 2001 - 2005
Skills
Unix, Software Development, Agile Methodologies, Perl, Open Source Software, Scrum, Shell Scripting, Software Engineering, Java Enterprise Edition, Integration, Linux, XML
Education
California State University-Sacramento 1982 — 1984
Bachelor of Science (BS), Computer Science
Humboldt State University 1978 — 1980
Nisum Technologies, Inc. March 2014 - Present
Nisum Technologies August 2007 - Present
MicroDental Laboratories 2013 - 2013
Gap 2012 - 2012
Longbeach 2007 - 2011
OSI May 2002 - June 2007
STAR group February 2000 - August 2002
Skills
Software Project..., PMO, Oracle, Enterprise Architecture, Scrum, IT Strategy, Integration, Requirements Analysis, Business Analysis, SDLC, Agile Methodologies, Architecture, E-commerce, Test Automation, Project Portfolio..., .NET, SOA, Java Enterprise Edition
Education
Academy of Art University
Little Scholar School
ConforMIS, Inc. November 2012 - Present
Kinetic Concepts May 2011 - July 2012
Wright Medical Technology August 2008 - May 2011
ProMed systems 2010 - 2011
DePuy Orthopaedics February 2007 - August 2008
OSI February 2005 - March 2007
Aventis May 2000 - February 2005
Santa Rosa Junior College August 1990 - May 2000
Skills
Pharmaceutical Industry, Medicine, Operating Room, Surgical Instruments, Orthopedic, Medical Devices, Spine, Surgeons, Market Development, Capital Equipment, Disposables, Surgery, Sales Operations, Hospitals, Orthopedics
Education
San Jose State University 1988 — 1990
MA, Human Performance
California State University-Long Beach 1984 — 1988
ba, Physical Education
piner high 1977 — 1980
OSI November 2010 - Present
The Home Depot July 2010 - October 2010
TCS September 2004 - October 2010
HD Supply May 2009 - July 2010
The Home Depot March 2006 - April 2009
Tata Teleservices September 2004 - March 2006
Infotech January 2003 - August 2004
Skills
Solution Architecture, WebDynpro, SAP Netweaver, SAP R/3, SAP CRM, Business Process Design, Software Development, SAP FI, Supply Chain Management, ABAP Web Dynpro, Business Analysis, Business Objects, Data Migration, Project Management, Testing, SDLC, Web Services, Business Process..., ITIL, SOA, SQL, Vendor Management, SAP ERP
Education
Georgia State University - J. Mack Robinson College of Business 2010 — 2012
MBA, Finance, Marketing & Operations
Jawaharlal Nehru Technological University 1998 — 2002
B Tech, Electrical & Electronics
OSI Physical Therapy AssistantOSINovember 2002 - Present
Imperial Valley Therapy Center January 2000 - November 2002
Education
Loma Linda University 1999 — 2000
OSI January 2001 - Present
Nestle 1991 - 2001
Skills
Budgets, Policy Analysis, International..., Risk Management, Nonprofits, Public Policy, Non-profits, Project Planning, Financial Analysis, Business Strategy, Business Analysis, Process Improvement, Grants, Strategic Planning, NGOs, Program Evaluation, Capacity Building, International Relations, Program Management, Financial Reporting, Higher Education, Analysis, Government, Policy, Managerial Finance, Management Consulting
Education
Corvinus University of Budapest 1987 — 1992
Central European University
OSI November 1990 - Present
OrthoSynetics November 1990 - Present
Skills
Management Consulting, Change Management, Healthcare, Consulting, Strategic Planning
Education
Marshall University
Global Financial Services Center of Charleston July 2008 - Present
Charleston Passport Center June 2007 - June 2008
OSI February 2003 - June 2007
Education
Bergen Community College 1994 — 1997
AS, Business Administration
Nuance HealthCare December 2010 - Present
OSi October 2010 - Present
Dictaphone/Nuance November 1978 - April 2008
Nuance Communications 1982 - 2008
Dictaphone, Inc. 1982 - 2008
Education
California University of Pennsylvania 1983 — 1987
BA, Business
Steel Valley HS
Charts In Time, Inc. April 2009 - February 2013
BayCare Health System April 2008 - October 2008
3MHIS October 2007 - April 2008
Florida Hospital May 2006 - July 2007
Florida Hospital January 2003 - May 2006
OSI 2006 - 2006
University of Central Florida 2002 - 2006
Skills
Healthcare, EMR, Healthcare Information..., Cerner, EHR, CPOE, Training, Informatics, Medical Records, Clinical Research, HIPAA, Pharmacy, Medical Coding, Healthcare Management, Hospitals
Education
University of Central Florida 2003 — 2006
Bachelors of Science, Health Information Management
Albany College of Pharmacy of Union University 2002 — 2002
n/a, Pharmacy
Daytona State College 1997 — 2002
AA, Math and Science
OSI February 2007 - September 2009
Education
DeVry University
Flathead Valley Community College
Associate of Science (A.S.), Accounting and Business/Management
Beall's Inc. May 2007 - Present
OSI February 2002 - May 2007
IBM, NCR and Microsoft (100% travel) - Contract August 1997 - February 2002
Skills
POS, Retail, SAP, Integration, Troubleshooting, Business Analysis, Process Improvement, Business Process, IBM iSeries, Security, Analysis, Software Documentation, Change Management, Project Management, Loss Prevention, Triversity POS, SAP Retail, SAP POS v2.3 E2E, SAP POS v9.5 E2E, SAP Configuration, System Configuration, Retail Technology, Inventory Management, Inventory Control, Business Intelligence, SDLC, Disaster Recovery, Microsoft SQL Server, Sybase SQL Anywhere, SQL Server Management..., VMware Server, Remote Administration, Remoteware, PLCM, Systems Analysis, Embedded Systems, System Administration, WebSphere Application..., WebSphere Integration..., Java, Visual Studio, Quality Assurance, Technology Integration, System Migration, Visio, ERP
Education
St. Petersburg College 2000 — 2004
Indiana University-Purdue University at Indianapolis 1991 — 1992
Greenfield Central High School 1987 — 1988
Palm Springs High School 1984 — 1987
TMG Promotions, LLC 2001 - Present
ASI Technology & Operations Advisory Board November 2010 - January 2015
Xcelerate Corp April 1999 - August 2000
OSI April 1997 - April 1999
Certified Vacations 1984 - 1997
Skills
Strategic Planning, Marketing Strategy, New Business Development, Online Advertising, Marketing, Advertising, Account Management, Marketing Communications, Project Management, Business Development, Email Marketing, Direct Marketing, Business Strategy, Social Media, Sales Management, Budgets, Team Building, Product Development, B2B, Competitive Analysis, Management, Leadership, Program Management, Retail, Trade Shows, Inventory Management, Online Marketing, E-commerce
Education
Florida Atlantic University
BA
OSI Vice President & Commercial LenderBankof Mobile - now BankTrustJanuary 1985 - September 1993
First National Bank of Mobile June 1977 - December 1984
Education
Graduate School of banking of the South at LSU 1984 — 1986
Graduate Degree in Banking, Commercial Lending
Auburn University, College of Business 1973 — 1977
Bachelor of Science (BS), Finance, General
OSI Marcom ManagerPhoton Dynamics2001 - 2007
Hoffman Agency 1996 - 2000
Alpha Omicron Pi 1993 - 1995
Education
San Jose State University 1993 — 1998
Liberal Arts
California State University-Chico 1993 — 1995
Liberal Arts
CEANNATE Corp September 2013 - Present
FMS Investment Corp (a Ceannate Company) March 2007 - September 2013
ERS March 2004 - November 2006
FMS November 2003 - March 2004
MAXIMUS February 2002 - November 2003
General Revenue Corporation January 2001 - January 2002
CreditWatch Previously Unger and Associates March 2000 - February 2001
OSI January 1998 - March 2000
GC Services June 1997 - December 1997
Skills
Litigation, Financial Analysis, Risk Management, System Administration, Insurance, Loans, Call Centers, Training, Skip Tracing, Public Speaking, Government, Negotiation, Legal Writing, Microsoft Excel, Coaching, Microsoft Office, Credit, Business Analysis, Business Development, Process Improvement, Finance, Leadership, Management, Outlook, New Business Development, Account Management, Team Building, Microsoft Word, Accounting, Analysis, Visio, PowerPoint, Accounts Receivable, Access, Strategic Planning, Program Management, Banking, Project Management, Forecasting, Sales, Salesforce.com, Team Leadership, Operations Management, Customer Service, Budgets, Outsourcing, Contract Negotiation, Time Management, Change Management, Administration
Education
Winona State University 1993 — 1996
Bachelor, Sociology and Psychology-Pending
Harper College 1991 — 1993
AA, Criminal Justice
Rocky Mountain Clinical Consulting, LLC September 2005 - Present
OSI 2009 - 2011
Allos 2008 - 2009
OSI Pharmaceuticals 2000 - 2005
Nexagen/Gilead Sciences 1998 - 1998
Skills
CTMS, Sop, Clinical Trials, Clinical Operations, Clinical Development
Education
John Brown University 1988 — 1992
B.S., Biology, Chemistry
OSI November 2008 - Present
Education
California State University-Sacramento 1981 — 1984
B.A., Criminal Justice
Christian Brothers 1974 — 1978
other, other
Accusoft June 2014 - Present
Accusoft June 2012 - June 2014
Suncoast Solutions December 2010 - July 2012
Tallan December 2005 - December 2010
CareCentrix 2010 - 2010
OSI January 2005 - December 2005
Modulant 2001 - January 2005
Interactive Performance INC 1999 - 2001
Harris Teeter 1990 - 1997
Skills
VB.NET, SQL Server, C#, Visual Studio, Analysis Services, Certified Project..., PMP, Managerial Experience
Education
University of South Carolina - The Moore School of Business 2004 — 2006
MBA
College of Charleston 1995 — 1999
BS Computer Science
VMware June 2011 - Present
CA October 2007 - February 2011
Aurora Health Care January 1998 - October 2007
OSI 2006 - 2006
Skills
Virtualization, VMware, Servers, Operating Systems, Citrix, Cloud Computing, Windows, Data Center, VDI, Disaster Recovery, vSphere, Networking, Enterprise Architecture, VMware ESX, VMware Infrastructure, Pre-sales, Security, Enterprise Software, Professional Services, Microsoft Technologies, Cisco Technologies, Systems Management, Technical Support, Integration, IT Strategy, High Availability
Education
Carroll University
Computer Science
NCO Financial Systems September 2004 - Present
NCO Group January 2004 - Present
NCO Group 2004 - Present
OSI 2004 - Present
Harmon Hall Institute Acapulco January 1980 - January 1995
Education
Diplomados en Liderazgo y dirección ITESM 2000 — 2003
Masters Degree, Applied Linguistics
Tecnológico de Monterrey 1990 — 1992
diplomado, liderazgo - Capacitacion- Administracion
Universidad Pedagógica Nacional 1987 — 1989
PHD in socio Linguistics, Adult Education and development
UPN
Linguistics/Education
Universidad Nacional Pedagogica
Bachelor's degree, Education
US Bank July 2008 - Present
OSI June 1985 - July 2008
Transworld Systems 2001 - 2008
Outsourcing Solutions, Inc 1996 - 2008
Skills
Process Improvement, Call Center, Business Analysis, Call Centers, Cross-functional Team..., Credit, Vendor Management, Visio, Team Leadership, Banking, CRM, Risk Management, Analysis, Software Documentation, SDLC, Business Process..., Management, Customer Service, Team Building
Education
Cardinal Stritch University
OSI September 2007 - Present
Skills
NGOs, Policy Analysis, International Relations, Capacity Building, International..., Nonprofits, Public Policy, Human Rights, Policy, Program Evaluation, Public Health, health inequalities, legal advocacy, European Union
Education
Central European University
Universitatea „Babeș-Bolyai” din Cluj-Napoca
Blackbaud November 2014 - Present
iQor June 2009 - November 2014
iQor July 2007 - June 2009
OSI July 2002 - July 2007
Skills
Outsourcing, BPO, Workforce Management, Vendor Management, Process Improvement, Team Leadership, Operations Management, Customer Satisfaction, Call Center, Change Management, Strategic Planning, Business Analysis, Microsoft Business...
Education
Charleston Southern University 1998 — 2002
Business, Marketing and Communication
The Dow Chemical Company POPG Business DirectorThe Dow Chemical Company2006 - 2009
OPTIMAL 1999 - 2003
OSi 1999 - 2001
Education
Clemson University 1977 — 1981
BS ChE
Select Medical September 2012 - Present
HealthSouth September 2009 - Present
OSI March 2007 - February 2009
Skills
Customer Service, Strategic Planning, Process Improvement, Change Management, Healthcare, Healthcare Information...
Education
YTI Career Institute-Mechanicsburg 2009 — 2011
Registered Respiratory Therapist, Pulmonary Care, 3.7 GPA
Harrisburg Area Community College 2002 — 2006
Independent Contractor aligned with Rival Theory, Inc. August 2013 - Present
AT & T Mobility March 2010 - June 2013
OSI Consulting February 2008 - May 2010
OSI 2008 - 2009
Kaiser Permanente January 2006 - August 2007
Optimal Consulting Solutions 2002 - 2006
Hewlett-Packard 1999 - 2002
EMD Comsulting 1994 - 1999
Digital Equipment/Compaq 1986 - 1994
Skills
Integration, Change Management, Supply Chain, Project Management, Management, Analysis, Manufacturing, Sourcing, Procurement, Pre-sales, Vendor Management, Business Analysis, Program Management, Business Process..., Business Intelligence, Supply Chain Management, Process Improvement, Software Project..., CRM, SDLC, Consulting
Education
Boston College 1982 — 1986
Bachelor’s Degree, Business Administration/Mathematics, 3.75
Boston College 1979 — 1983
B.S.B.A., Business/Mathematics, 3.75
Arnold & Associates Interiors Inc 1989 - Present
OSI June 1976 - May 1989
LSU College of Design January 1988 - May 1988
Skills
FF&E, Furniture, Interior Design, Residential Design, Space planning, Submittals, AutoCAD, Space-planning, Interior Architecture, Furnishings, Sustainable Design, Commercial Design, Design Research, Rendering, Finish Selections, SketchUp, Revit, Construction Management, Architectural Drawings, Hand Drafting, Retail Design, Custom Furniture, Finish, FF&E Specifications, Window Treatments, Sketching, Construction Drawings, NCIDQ, Concept Design, Commercial Interiors, Systems Furniture, Architectural Design, LEED AP, AutoCAD Architecture, Space Planning
Education
Louisiana State University 1972 — 1976
BS, Interior Design
New Iberia Sr High School 1968 — 1972
OSI May 2012 - Present
OSI java software engineerObjective Systems Integrators1998 - Present
Objective Systems Integrators (OSI) 1997 - Present
Skills
Unix, Agile Methodologies, Open Source Software, Tomcat, Software Development, Oracle, Java, JBoss Application Server, Shell Scripting, Web Development, Perl, JDBC, Java Enterprise Edition, SQL, Scrum, Spring, Linux, Integration
Education
DePaul University
Master's degree, Computer Science
Ophthotech Corp October 2013 - Present
Ophthotech Corporation October 2008 - October 2013
Lux Biosciences, Inc March 2007 - May 2008
OSI January 2005 - December 2006
Eyetech Pharmaceuticals, Inc January 2002 - December 2004
Eyetech Pharmaceuticals, Inc May 2000 - December 2001
Skills
Clinical Development, Clinical Trials, CRO, Sop, CTMS
Education
Montclair State University 2001 — 2010
BS, Business Management
Montclair State University
Bachelor’s Degree, Business Administration; Management
Fairleigh Dickinson University
AA Degree, Liberal Arts
Emerson Process Management February 2014 - Present
Emerson Process Management September 2011 - February 2014
OSI June 2010 - October 2011
Skills
C#, SQL Server, SAS programming, SQL, Java, Agile Methodologies, Databases, Text Mining, Statistical Data..., Visual Analytics
Education
Metropolitan State University 2012 — 2014
Bachelor's degree, Computer Science
Hennepin Technical College
Hennepin Technical College
Matri Property Management June 2002 - Present
OSI 2010 - 2010
OSI 2010 - 2010
World Financial Group (WFG) 2010 - 2010
Wells Fargo Home Mortgage May 1999 - June 2002
Wells Fargo Home Mortgage May 1999 - June 2002
Green Tree Mortgage Services March 1998 - May 1999
Greentree Mortgage Services Division March 1998 - May 1999
Core West Banc October 1997 - March 1999
Core West Banc/IMC October 1997 - March 1999
Skills
Loans
Education
DeVry University 2009 — 2012
Bachelors of Science in Progress, Computer Systems Information/Forensics
Oasis Outsourcing, BPO April 2015 - Present
Oasis Outsourcing PayPlus February 2014 - April 2015
Oasis Outsourcing March 2013 - February 2014
Oasis Outsourcing September 2010 - March 2013
Outback Steakhouse September 2008 - August 2010
OSI February 2007 - September 2008
Aimco February 2004 - February 2007
Courtesy Automotive Group October 2003 - February 2004
Courtesy Automotive Group November 2002 - October 2003
Courtesy Automotive Group July 2002 - November 2002
Skills
InDesign, Adobe Creative Suite, Illustrator, Photoshop, Graphic Design, Mac, Microsoft Office, Restaurants, Typography, Photography, PowerPoint, Dreamweaver, Illustration, Sketching, Facebook, Sales Process, Performance Management, Leadership Development, Coaching, Event Planning, Training, Employee Training, Onboarding, Customer Service, Sales, Team Building, Applicant Tracking..., Direct Sales, Selling, Microsoft Excel, Payroll, Employee Benefits, Purchasing, Benefits Administration, Leadership, New Hire Orientations, HRIS, Building Relationships, Small Business, PEO, Event Management, Talent Management, Conflict Resolution, Personnel Management, Forecasting, Process Improvement, Team Leadership, Cold Calling, Human Resources, Marketing
Education
Strayer University-Florida 2007 — 2008
Bachelor of Science (BS), Accounting
Florida Metropolitan University 2005 — 2007
Associate of Science (AS), Business Administration, Management and Operations
Eastland Career Center 1984 — 1986
Administrative Assistant Certification, Executive Assistant/Executive Secretary
MIT Sloan School of Management August 2014 - Present
Eventbrite June 2015 - August 2015
Capital One August 2013 - July 2014
Capital One July 2012 - August 2013
Capital One July 2011 - July 2012
OSI May 2010 - August 2010
City of Newark May 2009 - August 2009
Skills
Data Analysis, Strategy, Analysis, Program Management, Analytics, Public Speaking, Microsoft Excel, Project Management, Design Thinking, Product Management, Entrepreneurship, Leadership, Business Strategy, Business Analysis, SQL, Quantitative Analytics, Microsoft Office, PowerPoint, Market Research, Valuation, Research, Microsoft Word, Financial Analysis, Economics, Social Media, SAS, Product Development, User Interface Design, Python
Education
Massachusetts Institute of Technology - Sloan School of Management 2014 — 2016
Master of Business Administration (MBA), Entrepreneurship and Innovation
Duke University 2007 — 2011
BA, Public Policy, Economics
OSI October 2011 - Present
Education
Eastern Michigan University 2007 — 2010
MBA, Business Administration
Babcock University 2000 — 2004
MSc. Accounting, Accounting
AVIT Partners LLC July 2014 - Present
OSI November 2011 - Present
Boone Can Fix It 2007 - Present
US Oncology September 2010 - August 2011
Cargill November 2007 - December 2009
Ameriprise Financial December 2006 - November 2007
Boston Scientific January 2006 - December 2006
Best Buy October 2005 - January 2006
Money Gram June 2005 - October 2005
Target Corp January 2005 - May 2005
Skills
Troubleshooting, Active Directory, Software Documentation, XP, Network Administration, DNS, Servers, VPN, Cisco Technologies, Data Center, Technical Support, Computer Hardware, SharePoint, DHCP, Vendor Management, Networking, Routers, IT Service Management, Help Desk Support, Windows XP
Education
Brown College 2000 — 2002
Associates, Digital/analog Electronics & Telecom
North High School 1996 — 2000
Diploma, Math/Science/Technology
Oatey Company 2005 - 2010
Osi 1994 - 1999
Education
Cuyahoga Community College 2007 — 2008
accounting
UnitedHealth Group January 2006 - Present
OSI November 2001 - January 2006
Skills
HIPAA, Healthcare Information..., Access, SSIS, Crystal Reports, ETL, Marketing, Data Modeling, SSRS, Data Analysis, Organizational..., SDLC, Healthcare
Education
DeVry University-Ohio 2002 — 2006
Bachelor of Business Administration (BBA), Business Information Systems
Denison University 1989 — 1991
Highland 1986 — 1989
Metron Marketing September 2008 - November 2008
First Credit Services January 2008 - March 2008
OSI April 2005 - July 2007
Various January 1995 - February 2005
Education
Fairleigh Dickinson University 1985 — 1990
BA, Accounting and Computers
Osi
Skills
Sales, Training, Leadership, PowerPoint, Inventory Management, Customer Service, Customer Satisfaction
Education
Florida Atlantic University 1996 — 2000
BA, Elementary Education
OSI March 2014 - Present
Aflac December 2010 - Present
Sanders Consultant Services April 2004 - Present
Skills
Insurance, Health Insurance
Education
Alaska Pacific University 2009 — 2010
Bachelor's Degree, Human Services, General
Charter College 2005 — 2008
AAS, Medical Office Administration Concentrating in Mecial Coding/Billing
Ruth's Chris Steakhouse December 2012 - Present
Senor Frogs April 2012 - December 2012
Roy's October 2008 - April 2012
OSI July 2007 - October 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, Public Speaking, Social Networking, Time Management
Education
Canisius College 2012 — 2014
Master's degree, Sports Administration
West Chester University of Pennsylvania 1992 — 1997
Bachelor of Science (B.S.), Communication and Media Studies
Monroeville Security September 2009 - May 2010
Pennzoil Service Station October 2007 - May 2008
Scott's March 2002 - March 2006
OSI March 2002 - December 2002
Education
Indiana University of PA 2009 — 2011
bachelors, operations management
LandAmerica Lawyers Title December 2005 - July 2007
OSI November 2004 - May 2005
US Department of Homeland Security October 2003 - January 2004
Skills
Multi Tasking, Customer Service, Coordination, Collections, Data Entry, Sales, Microsoft Office, Internet, Email, Administrative...
Education
John Tyler Community College 2008 — 2012
Associate's degree, Funeral Service and Mortuary Science
OSI 2011 - Present
OSI 2011 - Present
Publix Super Markets June 2009 - September 2010
Education
Kennesaw State University 2010 — 2012
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Georgia Perimeter College 2008 — 2010
Associate's degree, Business, Management, Marketing, and Related Support Services
OSI August 2013 - Present
SAIC 2004 - 2012
Skills
Project Management, Project Planning, Financial Analysis, WBS, Cost Point, Project Control, Security Clearance, DoD, Costpoint, Government, Analysis, Program Management, Budgets, Deltek, Proposal Writing, SAP, Process Improvement, Government Contracting
Education
Lock Haven University of Pennsylvania
EDMC August 2013 - July 2015
Bank of America August 2011 - May 2013
Bank of America February 2011 - August 2011
Bank of America October 2010 - March 2011
Bank of America July 2008 - October 2010
Bank of America August 2007 - July 2008
OSI October 2004 - June 2007
OSI March 2001 - October 2004
Skills
Management, CRM, Training, Interviews, Coaching, Call Centers, Team Leadership, Hiring, Team Building, Performance Management, Employee Training, Higher Education, Student Financial Aid
Education
Argosy University
Business Administration, 4.0 GPA
Chartiers-Houston Jr. & Sr. High School
General Diploma
DialAmerica February 2009 - Present
Apria Healthcare January 2006 - May 2008
OSI March 2004 - December 2005
Development Dimensions International October 1996 - February 2002
Skills
Training, Interviews, Customer Service, Recruiting, Management, Program Management, Budgets, Healthcare, Insurance, Cold Calling, Call Centers, Sales, Account Management, Customer Retention, Outlook, Customer Satisfaction, Customer Experience, Team Building
Education
California University of Pennsylvania 1985 — 1991
Bachelor of Science (BS) and Master of Science, Marketing/Marketing Management, General/ Counseling
P.K. Willis Co Inc. June 2008 - Present
Abramyan LLC January 2004 - Present
OSI January 1998 - November 2002
Education
California State University-Sacramento
Business Administration, Management and Operations
Folsom Lake College
Business/Managerial Economics
MasterCorp, Inc. April 2014 - March 2015
Select Resource Group November 2013 - March 2014
OSI April 2006 - September 2011
MasterCorp, Inc. June 2002 - April 2006
Skills
Knowledge of ICD9-CM,...
Education
Colorado Technical University 2014 — 2015
Master of Business Administration (M.B.A.), 3.50
Colorado Technical University-Online
Masters, Business administration
Colorado Technical University 2011 — 2013
Bachelor of Applied Science (BASc), Bachelor of Science in Health Services Administration
Colorado Technical University 2010 — 2011
Associate of Science (AS), Medical Insurance Specialist/Medical Biller