OTT Communications
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OTT Communications Employees
UPS Worldport August 1995 - June 2010
Ott Communications January 1991 - March 1991
Skills
Photoshop, Drawing, Art, Mac, Sketching, Customer Service, Flash Animation, Illustrator, Adobe Creative Suite, Leadership, HTML, Event Planning
Education
IUPUI 2011 — 2015
Media Arts & Sciences, Storytelling Fundamentals, 3.8 GPA
The Art Institute of Indianapolis 2009 — 2011
Animation, Interactive Technology, Video Graphics and Special Effects, 3.9 GPA
Jefferson Community College 1996 — 1998
General Studies
Watterson College 1990 — 1991
Associates, Commercial Art, 3.3 GPA
Sitecore August 2014 - Present
BayRing Communications April 2013 - August 2014
OTT Communications March 2012 - March 2013
EarthLink Business July 2010 - March 2012
FairPoint Communications December 2007 - April 2009
One Communications May 2002 - October 2007
Lightship Telecom 2002 - 2005
Network Plus 2001 - 2002
Skills
Customer Experience, Digital Marketing, Software, SIP Trunking, Unified Communications, Co-location, Managed Services, MPLS, VoIP, T1, Telephony, Selling, MPLS VPN, Metro Ethernet, SIP, Ethernet, WAN, IP, Solution Selling, Hosted Services, PRI, Telecommunications, Direct Sales, Long Distance, Optical Fiber, DSL, Internet Services, Network Design, Fiber Optics, Video Conferencing, Sales Engineering, Computer Network..., ATM networks, Wireless, Broadband, Hosted Voice, Dedicated Internet, Call Centers, Data Center, LAN-WAN, Sales, TDM
Education
University of Massachusetts, Amherst
Geiger April 2015 - Present
TD April 2013 - Present
AJL Computer Services 2013 - Present
Delhaize America Shared Services Group, LLC & Robert Half Technologies August 2012 - Present
iCST July 2012 - September 2012
OTT Communications May 2009 - July 2012
Robert Half Technologies October 2007 - May 2009
Hannaford Bros. Co. 2007 - 2009
Randstad Technologies US November 2006 - October 2007
Neokraft Inc July 2005 - November 2006
Skills
Testing, Troubleshooting, WAN, IP, VMware, VoIP, VPN, DNS, Routers, Switches, System Administration, Ethernet, TCP/IP, Cisco Technologies, Linux Server, Linux Desktop, LANDesk, Server 2000-2008, Active Directory..., Cable Broadband, Structured Cabling, Distance Learning, Video Conferencing, DHCP, Citrix, XenClient, Technical Support, Computer Hardware, Network Administration, Active Directory, Network Security, Microsoft Exchange, Telecommunications, Servers, Windows Server, Firewalls, Software Documentation, Computer Security, LAN-WAN, Help Desk Support, VMware ESX, Virtualization, Cabling, IP PBX, Operating Systems, IT Operations, IT Management, Optical Fiber, Unified Communications, Managed Services
Education
American Business & Technology University 2013 — 2014
Technical Diploma: Network Administration and Information Security, Network and System Administration, 3.7 GPA
American Business & Technology University 2013 — 2015
Information Systems Engineering & Networking Security, Computers Networking & Security with an emphasis on Computer and Smart Phone Foresnics
Gateway Electronics Institute 1991 — 1993
Associates degree, Electronics Technology
NCTI National Cable Television Institute 1990 — 1994
Diploma, CATV Service / Engineering
USAF Training Telecommunications Specialist 1984 — 1991
Associate, Telecommunications, Staff Sergent
Power Creative July 2006 - Present
Ott Communications 1993 - 2006
Freelance Art Director 1991 - 1992
Mixed Media, Inc. 1988 - 1991
Skills
Creative Strategy, Art, Creative Direction, Art Direction, Branding & Identity, Logo Design, Brand Development, Typography, Brochures, Corporate Identity, Corporate Branding, Catalogs, Direct Mail
Education
University of Kentucky 1984 — 1988
Bachelor's degree, Advertising and Graphic Design
Collective Design Studio, LLC January 2014 - Present
Twigs Interiors February 2013 - October 2013
SOR INC August 2008 - May 2012
Discovery Concepts March 2008 - May 2008
Hallmark Cards, Inc January 2001 - January 2008
The Ensemble Co April 1999 - December 2000
Ott Communications February 1997 - March 1999
Gear for Sports 1994 - 1996
Skills
Cross-functional Team..., Product Development, Consumer Products, Strategic Planning, Account Management, Advertising, Analysis, Art Direction, Brand Architecture, Budgets, Business Development, Concept Development, Competitive Analysis, Customer Insight, Direct Marketing, Leadership, Management, Market Research, Marketing Strategy, Merchandising, Negotiation, Packaging, Product Management, Product Marketing, Program Management, Project Planning, Retail, Sales, Sales Management, Strategy, Team Leadership
Education
University of Missouri-Kansas City 1994 — 1996
Bachelor of Arts (BA), Graphic Arts
JCCC
Associate of Science (A.S.)
Time Warner Cable October 2012 - Present
OTT Communications December 2010 - October 2012
Massabesic Center for Adult Learning 1998 - 2012
OTT Communications January 2009 - December 2010
Pine Tree Networks (OTT Communications) May 2006 - December 2008
Pine Tree Networks (OTT Communications) November 2003 - May 2006
Cabletron Systems November 1991 - June 2002
Coastal Computer Center 1989 - 1991
Skills
Sales Management, Direct Sales, VoIP, SIP Trunking, Voice Mail, Long Distance, IP, Indirect Channel Sales, Channel Partner..., Telecommunications, WAN, Solution Selling, Ethernet, B2B, Hosted Services, SIP, Management, MPLS, T1, Wireless, Telephony, Networking, DSL, Disaster Recovery, Selling, IP PBX, Unified Communications, Video Conferencing, Data Center, Call Centers, VPN, Cloud Computing, ATM networks, QoS, Broadband, Sales Process, Co-location, LAN-WAN, Cisco Technologies, Customer Retention, Salesforce.com, Internet Services, Metro Ethernet, Avaya, Sales Engineering, Sales, Switches, Managed Services, Channel Partners, Sales Operations
Education
Colby College 1981 — 1985
Bachelor of Arts (B.A.), Economics
Avon Old Farms School 1977 — 1981
Canyon Ridge Christian Church February 2010 - Present
Canyon Ridge Christian Church December 2006 - February 2010
Northside Christian Church March 2003 - November 2006
Ott Communications May 2001 - July 2001
Skills
Corporate Communications, Internal Communications, Graphic Design, Web Design, Adobe Creative Suite, Photoshop, Illustrator, InDesign, Brand Management, Print Production Process, Marketing Communications, Team Leadership, Coaching Staff, Volunteer Recruiting, Volunteer Management, Policy Writing, System Administration, Digital Photography, Commercial Photography, Studio Photography, Logo Design
Education
Murray State University 1998 — 2002
Bachelor of Science (B.S.), Fine and Studio Arts
Christian Academy of Louisville 1996 — 1997
Parker Hannifin December 2010 - Present
Parker Hannifin March 2006 - December 2010
Humana March 2004 - March 2006
Humana 2002 - 2004
Kentucky Monthly Magazine February 2002 - August 2002
Chevron 1999 - 2002
OTT Communications January 1999 - May 1999
Skills
Customer Service, Process Improvement, Account Management, Sales, Competitive Analysis, Negotiation, Inventory Management, Marketing, Project Management, Pricing Analysis, Marketing Strategy, Contract Pricing, Provider Relations, Advisory Boards, Managing Deadlines, Conducting Interviews, Non-profit Board..., Policy Writing, Employee Training, Key Account Management, Reporting & Analysis, Product Marketing, Project Coordination
Education
Bellarmine University 1994 — 1999
Bachelor of Arts (B.A.), Communication, General
OTT Communications October 2005 - Present
Skills
CCNA, IP PBX, SIP, IP, VoIP, Hosted Services, T1, WAN, Telephony, ADSL, IAD, Telecommunications, TDM, DSL, Ethernet, Switches, SIP Trunking, SHDSL, POTS, T1s, PRI, Managed Services, Unified Communications, Troubleshooting, T3, DNS, HTML, Broadworks, Broadsoft, Adtran, LAN-WAN, Computer Network..., C++, Nortel DMS, IPDS, CCNA-Security, Email, Genband C3, Genband C15, AP Max
Education
Eastern Maine Community College 2003 — 2005
Associate's degree, Computer Systems Networking and Telecommunications
Eastern Maine Community College
AAF International (American Air Filter) 2008 - 2014
AAF International (American Air Filter) 2000 - 2008
OTT Communications 1998 - 2000
AAF International (American Air Filter) 1993 - 1998
The Pegasus Group, (a consortium of consultants) 1990 - 1993
Glenmore Distilleries Co. 1984 - 1990
Skills
Product Development, Marketing Strategy, Strategy, Business Planning, Strategic Planning, Marketing, Manufacturing, Negotiation, Sales Management, Business Development, Market Research, Sales, Advertising, Leadership, Management, B2B, MS Project, Excel, PowerPoint, Marketing Communications, Project Management
Education
University of Kentucky
Master of Business Administration (MBA), Economics and Finance
University of Kentucky
Master of Arts (MA), Economics
Eastern Michigan University
Bachelor of Science (BS), Economics
OTT Communications September 2013 - Present
OTT Communications March 2013 - September 2013
Lumos Networks July 2012 - February 2013
OTT Communications September 2008 - June 2012
OTT Communications July 2007 - September 2008
Skills
Networking, NOC, Outside Plant, Switches, MPLS, VoIP, IP, Cisco Technologies, LAN-WAN, Ethernet, Computer Network..., Network Design, VPN, Telecommunications, TCP/IP, Wireless, Network Engineering, DSL, Telephony
Education
Central Maine Community College 1998 — 2000
Computer Technology/Computer Systems Technology
Brunswick High School 1994 — 1998
Diploma
Maine College of Art October 2014 - Present
OTT Communications January 2013 - May 2014
OTT Communications April 2004 - January 2013
Skills
Telecommunications, Customer Retention, Direct Sales, Call Centers, Managed Services, HR, Benefits, Payroll, Event Planning, Customer Service, Human Resources, Time Management, Employee Benefits, Payroll, Benefits Administration, New Hire Orientations, VoIP
Education
University of New England
Bachelor of Arts (BA), Human Services
University of New England
Yum! Brands June 2012 - Present
Yum! Brands 2008 - Present
Yum! Brands January 2010 - May 2012
OTT Communications 1996 - 1998
Skills
Social Media, Business Intelligence, Cloud Computing, Financial Reporting, Financial Planning, Collaboration Tools, Collaboration Solutions, Hyperion Enterprise, Hyperion Planning, Essbase, PeopleSoft, Netezza, Datastage, Jive Software, Enterprise Search, Citrix, Brightcove, Coveo, FileNet, Experience Architecture, Big Data, Capital Budgeting, Microstrategy, Strategic Financial..., Forecasting, Cross-functional Team..., Business Analysis, Data Warehousing
Education
University of Louisville
BSBA, Accounting
smilin' slim graphics, l.l.c. 2004 - Present
ott communications August 1999 - September 2004
OTT Communications Advertising & Marketing August 1999 - September 2004
Skills
Proficient in Adobe CS..., Photoshop/Illustrator/In..., Graphic Design, Advertising, Brochures, Creative Direction, Adobe Creative Suite, Art Direction, Layout, Marketing, Direct Mail, Graphics, Corporate Identity, Web Design, Logo Design, Corporate Branding, Branding & Identity, Packaging, Creative Strategy, Brand Development, Email Marketing, Image Editing, InDesign, Online Marketing, Newsletters
Education
University of Louisville 1991 — 1994
Bachelor of Arts, Graphic Design Major
Waggener High School, Louisville, KY 1976 — 1981
High School Diploma, General Studies
Oxford Networks April 2015 - Present
GWI July 2013 - April 2015
FairPoint Communications September 2011 - July 2013
FairPoint Communications July 2010 - September 2011
OTT Communications 2007 - 2010
Pine Tree Networks 2004 - 2007
Verizon 2000 - 2002
Cellular One 1998 - 2000
LL Bean 1991 - 1998
Skills
Unified Communications, Cisco Technologies, Telephony, Call Center, Wireless, Team Leadership, Customer Retention, Hosted Services, Project Management, Broadband, Customer Service, ACD, SIP Trunking, Management, DNS, IP PBX, Customer Satisfaction, QoS, VPN, Cross-functional Team..., Switches, Networking, ISDN, Video Conferencing, Sarbanes-Oxley Act, Telecommunications..., Regulatory Requirements, Managed Services, Call Centers, Data Center, Routers, MPLS, Computer Network..., Frame Relay, Routing, Network Design, Internet Services, TCP/IP, Wireless Networking, Salesforce.com, Telecommunications, VoIP, IP
Education
Southern New Hampshire University 2012 — 2014
Business Administration and Management, Business Administration, Management and Operations
Casco Bay College 1990 — 1992
Business Administration and Management, Business Administration and Management, General
Windham High School 1985 — 1989
OTT Communications December 2014 - August 2015
FairPoint Communications October 2011 - December 2014
Time Warner Cable July 2006 - July 2011
Global Directories Ltd. September 2003 - April 2006
Skills
VoIP, CRM, Selling, Wireless, Cold Calling, Sales Management, Telephony, Managed Services, Customer Service, Sales Operations, Sales, Team Building, Direct Sales, Business Development, Sales Process, Customer Retention, Solution Selling, Telecommunications, IP, Account Management, Salesforce.com, Contract Negotiation, Solution Architecture
Education
University of Southern Maine - School of Business 1998 — 2001
Bachelor's degree, Business Administration and Management, General
Thomas College
Communication Technologies, Inc. September 2015 - Present
New Hope Hospice, Inc. June 2013 - Present
WLBZ 2 February 2015 - September 2015
OTT Communications September 2014 - February 2015
U.S. Cellular May 2010 - July 2014
Verizon Wireless September 2008 - May 2010
Unicel July 2006 - September 2008
Unicel September 2005 - June 2006
Unicel June 2005 - September 2005
Skills
Sales, Wireless, Leadership, Customer Retention, Telecommunications, Sales Operations, Customer Experience, Cellular Communications, Customer Service, Photoshop, Customer Satisfaction, CRM, Retail, Direct Sales, Business, Management, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Web Development, DSLR, Entrepreneurship, Ebay Sales, Digital Photography, Change Management, Building Relationships, Quota Achievement, Training, Marketing, Team Building, Networking, CDMA, Coaching, Leadership Development, Quotas, Call Centers, Strategic Planning, Cold Calling, Sales Process, Wireless Broadband, M2M, Selling, 4G, Mobile Devices, EVDO, Grant Writing, Fundraising, QAPI
Education
University of Phoenix 2012 — 2013
Master of Business Administration (MBA), Business Administration and Management, General, 3.45
University of Phoenix 2009 — 2012
Bachelor of Science in Business Management, Business Administration and Management, General, 3.7
University of Maine at Augusta 2003 — 2005
Certificate, Dental Assisting/Assistant
Bangor High School 2002 — 2002
High School Diploma, High School/Secondary Diploma Programs
Dexter Regional High School 1999 — 2002
Windstream Communications June 2014 - Present
OTT Communications June 2001 - May 2014
OTT Communications December 2010 - April 2012
OTT Communications June 2002 - November 2010
Envisionet 1999 - 2001
J&S Oil July 1989 - January 1999
State of Maine, Bureau of Taxation - Independent Contract 1996 - 1997
Skills
VoIP, Telecommunications, CCNP, Hosted VoIP, Fiber Optics, SIP, MGCP, SS7, Cisco Routing &..., QoS, Cisco Certified, Telephony, Cisco Technologies, MPLS, ATM networks, LAN-WAN, SIP Trunking, CCNA, WAN, Ethernet, Routers, Unified Communications, Cisco Routers, Networking, Wireless, IP, Switches, T1, Managed Services, Network Security, Adtran, TCP/IP, Troubleshooting, DSL, TDM, Cisco IOS, Hosted Services, Network Engineering, Computer Network..., IP PBX, ADSL, Network Design, VPN, Avaya
Education
University of Maine 1990 — 1994
Civil & Mechanical Engineering
Anne Plummer & Associates November 2011 - Present
OTT Communications March 2007 - October 2011
W. D. Matthews Machinery November 1999 - June 2005
Skills
Office Administration, Customer Service, System Administration, Call Centers, Office Management, Administration, Training, Outlook, Administrative..., Invoicing, Software Documentation, Data Entry, Supervisory Skills, Customer Satisfaction, Microsoft Word, Sales, Administrative..., Time Management, PowerPoint, Budgets, First Time Home Buyers
Education
Los Medanos College 1977 — 1979
No Degree, Small Business Administration/Management
Carol Dines, Actor/Talking Book Narrator SAG-AFTRA 2012 - Present
French Lick Resort & Casino January 2010 - January 2012
C.A.D. & Co., Inc. Advertising & Public Relations February 1990 - December 2010
Doe Anderson Advertising September 2002 - May 2003
OTT Communications January 2000 - January 2002
M.A.D.D., Eastern Shore Chapter January 1989 - January 1995
CLEARY DESIGN ADVERTISING January 1986 - January 1989
Skills
event planning, Public Relations, Marketing Communications, Event Management, Customer Service, Creative Development, Voice Over, Hospitality, Fundraising, Copywriting, Entertainment, Promotions, Public Speaking, Customer Relations, Team Building, Special Events, Writing, Non-profits, Budgeting, Advertising, Media Relations, Production, Marketing Strategy, Hotels, Press Releases, Account Management, Newsletters, I am a damn good...
Education
Boston University 1971 — 1975
BA, Theater
Bentley School in NYC 1968 — 1971
High School
OTT Communications November 2013 - Present
Raw Dynamix July 2010 - Present
Raw Dynamix July 2010 - Present
Walgreens March 2002 - October 2009
Skills
QuickBooks, Management, Account Management, Working Capital..., Personal Training, Sports Nutrition, Nutritional Counseling, New Business Development, Nutrition Education, Weight Training, Weight Loss, Formulation, Product Development, Nutrition, Customer Service, Coaching, Public Speaking, Marketing, Team Building, Fitness Training, Strength Training, Sales, Wellness, Time Management, Supplements, Treatment, Pharmacy, Inventory Management, Strategic Planning, Wellness Coaching, Cpr Certified, Diabetes, Exercise Physiology, Endurance, Hospitals, Sports
Education
University of South Carolina-Columbia 1998 — 2003
Doctor of Pharmacy (PharmD), Pharmacy
OTT Communications November 2010 - Present
Best Buy October 2009 - November 2010
Skills
Customer Service, Account Management, Customer Satisfaction, Telecommunications, Sales, Customer Retention, Customer Experience, Call Centers, Team Leadership, Retail
Education
Southern Maine Community College
Comcast June 2012 - Present
OTT Communications November 2011 - June 2012
Earthlink Business May 2011 - August 2011
Earthlink Business formerly One Communications June 2010 - May 2011
One Communications formerly CTC Communications March 2006 - May 2010
CTC Communications May 2000 - June 2006
Williams Communications formerly Wiltel July 1997 - May 2000
Wiltel Communications formerly Comlink Network Services July 1995 - July 1997
Comlink Network Services November 1989 - June 1995
Skills
Sales Management, Customer Retention, P&L Management, PBX, IP, VoIP, Consultative Selling, Telecommunications, Solution Selling, Hosted Services, Contract Negotiation, WAN, Cloud Computing, Direct Sales, Managed Services, MPLS, Ethernet, Product Marketing
Education
University of Baltimore 1977 — 1979
Business
Nassau Community College 1975 — 1977
AA, Criminal Justice
Gaucher & Associates Inc. April 2011 - Present
Time Warner Cable September 2005 - April 2011
OTT Communications August 2000 - September 2005
FairPoint Communications August 1998 - August 2000
ComNav Engineering April 1996 - June 1998
Skills
Team Building, Telecommunications, Cross-functional Team..., IP, Engineering, Wireless, VoIP, Broadband, Telephony, Troubleshooting, DWDM, SIP, Computer Network..., LAN-WAN, WAN, Ethernet, Switches, MPLS, Call Centers, Managed Services, Optical Fiber, System Deployment, Vendor Management, Fiber Optics, Network Engineering, Data Center, Network Design, SDH, TCP/IP, Network Architecture, Cisco Technologies, Wireless Networking, Cabling, Routers, Routing, PMP, Networking, Unified Communications, ATM networks, T1, IPTV, Frame Relay, DSL, Project Management
Education
Grantham University 2008 — 2010
University of Southern Maine 1994 — 1997
Pennsylvania State University September 2009 - Present
Freelance 2006 - 2009
Aquent 2006 - 2008
gkv Communications 2004 - 2006
Campbell Group 2000 - 2004
Blakeslee Group 1999 - 2000
Ott Communications 1997 - 1998
Skills
Adobe Creative Suite, Art, Graphic Design, InDesign, Illustrator, Advertising, QuarkXPress, Layout, Photoshop, Art Direction, Logo Design, Social Media, Brochures, Corporate Identity, Social Media Marketing, Image Manipulation, Photography, Graphics, Email Marketing, Illustration, Marketing Communications, Digital Marketing
Education
Platt College 1995 — 1996
diploma, Multimedia Design
University of Kentucky 1989 — 1993
BA, Theatre
Allen Lopez January 2011 - Present
Gray Wolf Advertising, LLC May 2005 - December 2010
OTT Communications August 1999 - May 2005
OTT Communicationss January 1999 - May 2005
Brymer Advertising Agency 1994 - 1999
Skills
Advertising, Media Relations, Direct Mail, Marketing Communications, Marketing Strategy, Account Management, Public Relations, Copywriting, Newsletters, Creative Direction, Digital Marketing, Online Advertising, Integrated Marketing, Media Planning, Digital Media, Marketing, Strategy, Corporate Communications, Social Media Marketing, Creative Strategy, Internal Communications, Leadership, Online Marketing, Email Marketing, Brand Development, B2B, SEO, Social Networking, Facebook, Product Development, New Media, Direct Marketing, Digital Strategy, Media Buying
Education
Tufts University 1967 — 1970
B.A, English
Humana June 2014 - Present
YMCA of the USA July 2010 - June 2014
YMCA of the USA June 2008 - June 2010
YMCA of Greater Louisville February 2006 - May 2008
American Red Cross April 2005 - February 2006
Presbyterian Church (USA) Foundation June 1991 - January 2005
Eskew & Gresham CPA January 1990 - June 1991
OTT Communications November 1988 - January 1990
GE January 1980 - September 1984
Skills
Fundraising, Non-profits, Event Planning, Social Media, Media Relations, Non-profit Marketing, Non-profit..., Marketing Strategy, Marketing Communications, Marketing Management, Social Media Marketing, Training & Development, Brand Development, Brand Awareness, Brand Communication, Brand Architecture, Strategic Planning, Leadership, Online Advertising, Internal Communications, Public Relations, Research, Volunteer Management, Email Marketing, Communications Planning, Facebook, Brand Management, Positioning, Spokesperson, Blogging, Cause Marketing, Market Research, Copywriting, Employee Training, Digital Marketing, Sponsorship, Corporate Branding, Advertising, Event Management, Social Networking, Press Releases, Integrated Marketing, Editing, Public Speaking, Budgets, Community Development, Crisis Communications, Marketing, Nonprofits, Strategy
Education
Webster University 2005 — 2007
M.A., Communications Management (Public Relations Emphasis)
Purdue University
Bachelor of Science, Education
St Joseph Healthcare August 2014 - Present
University Credit Union April 2013 - July 2014
University Credit Union December 2012 - April 2013
OTT Communications February 2009 - December 2012
Penn National Gaming 2005 - 2009
Hollywood Slots Hotel and Raceway August 2005 - December 2007
Casino Nova Scotia Halifax October 2003 - August 2005
Casino Nova Scotia 2001 - 2005
Quincept Productions 1994 - 2001
Skills
Strategic Planning, Team Building, Speech Writing, Marketing Communications, Creative Direction, Email Marketing, Social Media Marketing, Direct Marketing, Marketing Strategy, Social Media, Media Relations, Online Advertising, Account Management, Newsletters, Media Buying, Public Relations, Advertising, Public Speaking, Customer Service, B2B, Team Leadership, Event Management, Strategy, Sales, Management, Fundraising, Leadership, Business Development, Budgets, Sponsorship, Project Management, Market Planning, Product Development, Program Management, Online Marketing, Networking, Project Planning, Marketing
Education
Outside Classes! 2006 — 2010
Philosophy; Email Marketing
Dalhousie University 1987 — 1991
BA, Philosophy
Cobequid Educational Centre 1985 — 1987
High School, High School Degree
Staples Advantage January 2015 - Present
FairPoint Communications January 2014 - January 2015
OTT Communications June 2012 - December 2013
UniTel, Inc & Bluestreak (wireless broadband) January 2007 - May 2012
Northeast Laboratory Services March 2002 - December 2005
MBNA America Bank February 1999 - March 2002
Skills
Sales Management, Customer Service, Microsoft Office, Sales Presentations, Sales Process, Customer Satisfaction, Public Speaking, Direct Sales, Sales, Cold Calling, Call Centers, Wireless, Selling, Customer Retention, Leadership, Unified Communications, Sales Operations, B2B, Telecommunications, New Business Development, Customer Relations, Lead Generation, Strategic Planning, Business Planning, Trade Shows, Networking, Solution Selling, VoIP, Training, Salesforce.com, Managed Services, Strategy
Education
Liberty University Online 2012 — 2016
Bachelors of Science, Psychology
Liberty University 1995 — 1998
Psychology & Spanish
Word Of Life Bible Institute 1992 — 1993
diploma, Biblical Studies
OTT Communications December 2005 - Present
Fairpoint/UI/Standish Tel. June 1997 - August 2004
UI/Standish Tel Co January 1985 - June 1997
Education
Westbrook College 1988 — 1991
Bachelor of Science (BS), Business Management
Maine Maritime Academy 1980 — 1984
B.S. Marine Engineering
Paychex March 2013 - Present
GWI March 2012 - February 2013
OTT Communications May 2009 - March 2012
Quarles Fuel Network October 2008 - May 2009
Anixter May 2005 - September 2008
Enterprise Rent-A-Car December 2003 - May 2005
Skills
New Business Development, Contract Negotiation, Problem Solving, Cold Calling, Telecommunications, Account Management, Customer Relations, Consultative Selling, VoIP, Selling, Customer Service, Managed Services, Hosted Voice, Hosted Microsoft..., Business Development, Product Development, Sales Presentations, Hosted Services, Data Center, SIP Trunking, Sales Management, Wireless, Telephony, Networking, WAN, Sales Process, IP PBX, Ethernet, IP, MPLS, Unified Communications, Sales, Enterprise Software, Management, Sales Operations, Salesforce.com, Customer Retention, Direct Sales, Payroll, B2B, Call Centers, Cloud Computing
Education
University of Phoenix 2007 — 2008
MBA, Business Administration
Shenandoah University 2000 — 2004
Bachelors, Business Administration
North Hagerstown High 1997 — 2000
Broadview Networks November 2014 - Present
Broadview Networks April 2012 - 2014
EarthLink Business September 2011 - April 2012
OTT Communications 2011 - 2011
PC Connection 2005 - 2005
Skills
Telecommunications, Cloud Computing, Managed Services, Solution Selling, Management, Account Management, Networking, Direct Sales, Unified Communications, VoIP
Education
University of New Hampshire - Whittemore School of Business and Economics 2005 — 2006
Business
University of Phoenix
Business Management
Net.Tel July 2010 - Present
OTT Communications January 2009 - July 2010
Pine Tree Networks August 2007 - January 2009
National Telephone & Technology January 2003 - July 2007
Skills
Telecommunications, VoIP, Management, Project Management, Product Development, Vendor Management, Strategic Planning, Strategic Partnerships, Forecasting, Sales, Hosted Services, Managed Services, Channel, Solution Selling, IP
Education
Maine College of Art 1997 — 2001
BFA, Website Design and Development
NorDx October 2013 - Present
OTT Communications May 2003 - October 2013
Silicon Graphics 1983 - 1994
Skills
Monthly Close, Revenue Recognition, Fixed Asset Management, Microsoft Dynamics SL, FRx, Accruals, General Ledger, Account Reconciliation, Fixed Assets, Great Plains Software, Depreciation, Project Accounting, Monthly Closing, Year-end Close, Variance Analysis
Education
University of Dayton 1980 — 1983
BS, Accounting
MTUG June 2012 - Present
GWI March 2012 - Present
OTT Communications February 2004 - February 2012
Mid Maine Communniications & Pine Tree Networks May 2009 - October 2009
Otelco New England (Mid-Maine Communications / Pine Tree Networks) October 2008 - May 2009
Pine Tree Networks February 2003 - October 2008
Skills
VoIP, Telecommunications, Data Center, IP PBX, Hosted VoIP, Cloud Computing, Sales Engineering, Program Management, MS Project, WAN, MPLS, Sales, Management, Product Development, Broadsoft, Layer 2, Switchgear, Routing Protocols, IT Strategy, ATM networks, Broadband, Cisco Technologies, Carrier Ethernet, DSL, Disaster Recovery, Hosted Services, Wireless, Unified Communications, TDM, Ethernet
Education
Southern Maine Community College 1997 — 1998
Electrical and Electronics Engineering
University of Southern Maine 1992 — 1996
OTT Communications 2003 - Present
CRC Communications December 2007 - January 2009
Conversent Communications February 2001 - October 2003
Skills
Troubleshooting, Network Design, Testing, Windows, VoIP, Switches, SIP, Telecommunications, SIP Trunking, IP, Security, MPLS, Ethernet, DSL, WAN, Hosted Services, Unified Communications, Managed Services, Cisco Technologies, Routers, CCNA, Wireless, Networking, Telephony, ATM networks, LAN-WAN
Education
Bentley University 1987 — 1988
Marketing
Solnovo
CCNA
Solnovo
CCNA, CCNA
Otelco Inc. / OTT Communications March 2013 - Present
OTT Communications 2009 - 2013
Maine Public Utilities Commission June 1997 - December 2008
Saul Ewing LLP September 1992 - May 1997
Skills
Contract Negotiation, Intellectual Property, Regulatory Affairs, Policy, Corporate Law, Telecommunications, Mergers & Acquisitions, Corporate Governance, Customer Service, Joint Ventures, Licensing, Employment Law, Litigation, Trade Secrets, Dispute Resolution, Legal Research, Commercial Litigation, Arbitration, Legal Writing, Due Diligence, Management, Mediation, Privacy Law, Civil Litigation, Litigation Management, T1, Hosted Services, Administrative Law
Education
Washington and Lee University School of Law 1988 — 1991
University of Maine 1984 — 1988
BA, Political Science
KYK Marketing January 2005 - Present
OTT Communications January 2005 - September 2006
Cox Radio April 2000 - January 2005
Cox Radio Louisville 1999 - 2005
Education
Jefferson Community College 1997 — 2000
Power Creative Traffic Supervisor/Production Dept SupervisorPower Creative2006 - Present
Fisher Design 2003 - 2005
Ott Communications 1999 - 2003
Skills
Advertising, Account Management, Creative Strategy, Marketing Communications, Digital Marketing, Online Advertising, Event Planning, Marketing Strategy, Integrated Marketing, Social Media, Email Marketing, Cheesecakes, Night Vision, Working Alone, Interactive Marketing
Education
Western Kentucky University 1992 — 1997
BFA, Fine Arts and Graphic Design
University of Kentucky
Ott Communications
Skills
Adobe Creative Suite, Art Direction, Creative Direction, Logo Design, Corporate Identity, Advertising, Graphic Design, Illustration, Typography, Branding & Identity, Brand Development, Packaging
Education
University of Kentucky 1971 — 1976
OTT Communications 2000 - Present
Skills
VoIP, IP PBX, Telecommunications, NOC, Hosted Services, Broadworks, Unified Communications, Ethernet, WAN, VPN, ATM networks, Account Management, CCNA, Customer Retention, TCP/IP, Cisco Technologies, Video Conferencing, Selling, SIP Trunking, MPLS, Wireless, Managed Services, Fiber Optics, TDM, Networking, QoS, Call Centers, T1, LAN-WAN, IP, SIP, Telephony, Routers, Data Center, Switches, Metro Ethernet, Co-location, Optical Fiber, DSL, Broadband
Education
University of Maine 1991 — 1996
Wax Custom Communications July 2010 - Present
OTT Communications July 2009 - October 2009
Indiana University Southeast January 2007 - August 2007
Atria Senior Living Group 2004 - June 2007
Skills
InDesign, Typography, Illustrator, Layout, Adobe Acrobat, Graphics, Adobe Creative Suite, Art Direction, Graphic Design, Advertising, Logo Design, Photography, Photoshop, Brochures, Editing, Dreamweaver, Creative Direction, Flash
Education
Indiana University SE 2005 — 2008
BFA Fine Arts and BA Spanish, Graphic Design, Spanish
Indiana University-Southeast 2005 — 2008
BFA, Graphic Design
Mosaic Technology October 2014 - Present
MCPHS June 2010 - October 2014
OTT Communications December 2003 - June 2010
Otelco, Inc. December 2003 - June 2010
Pine Tree Networks December 2003 - June 2010
MidMaine Communications December 2003 - June 2010
The Jackson Laboratory July 2002 - December 2003
Vibrant Solutions January 2000 - June 2002
IBM Global Services September 1999 - January 2000
BTR Services November 1998 - June 1999
Skills
Disaster Recovery, Networking, Network Security, Active Directory, Process Improvement, VPN, Telecommunications, Network Administration, Technical Support, Cisco Technologies, Firewalls, Team Leadership, VMware ESX, Windows, VMware, Virtualization, VoIP, Bomgar
Education
University of Phoenix 2008 — 2010
MBA, Technology Management
Rochester Institute of Technology 1992 — 1998
Bachelors, Computer Engineering Technology
St. Johns Prep 1988 — 1992
Yum! Brands January 2005 - Present
OnLine Printing September 2002 - January 2005
OTT Communications July 1998 - September 2002
Power Creative March 1998 - July 1998
Affinity Advertising January 1997 - March 1998
Skills
Advertising, Internal Communications, Print Management, Account Management, Corporate Communications, Purchasing, Process Management, Vendor Management, Project Planning, Copywriting, Proofreading, Job Coaching, Internal Marketing, Creative Strategy
Education
University of Louisville 1993 — 1997
Bachelor of Arts (BA), Graphic Design, Minor in Communications
Penobscot Community Health Care March 2011 - Present
OTT Communications January 2010 - March 2011
Unicel June 2007 - June 2009
Unicel October 2005 - June 2007
First Exposure May 2002 - September 2005
Skills
Troubleshooting, Computer Hardware, Networking, VPN, Software Documentation, Technical Support, Customer Service, VoIP, Telecommunications, Cisco Technologies, Switches, Call Center, Customer Support, Call Centers, Network Administration, Wireless Networking, Windows 7, Training, Hardware, WAN, Servers
Education
University of Maine 2000 — 2005
Bachelor of Science, Computer Applications
Atlas RFID Solutions November 2013 - Present
OTT Communications December 2011 - November 2013
Carr, Riggs & Ingram, LLC January 2008 - December 2011
Southern Progress Corporation June 2008 - December 2008
Warren, Averett, Kimbrough & Marino, LLC January 2007 - April 2007
Skills
Tax Preparation, Accounting, Small Business, Corporate Tax, Tax, Tax Accounting, External Audit, Income Tax, Internal Controls, Auditing, CPA, Financial Reporting, General Ledger, GAAP, Financial Statements, Tax Research
Education
University of Alabama at Birmingham 2008 — 2010
MBA
University of Alabama at Birmingham 2004 — 2008
Bachelor of Science (BS), Accounting
24/7 Rock Marketing, Inc. October 1999 - Present
Habitat for Humanity / Archdiocese of Louisville June 2002 - June 2009
OTT Communications May 1998 - May 2002
Grey Advertising / Local Marketing Corp. April 1995 - May 1998
Skills
Fortune 500, Copywriting, Advertising, Strategic Planning, Branding & Identity, Film Production, Board Development, Marketing Strategy, Management, Sales, Sponsorship, Social Media Marketing, Marketing Communications, Marketing
Education
Miami University 1990 — 1993
B.A. Creative Writing, additional focus in Marketing and Economics
Hudson High School 1986 — 1990
Smart City Telecom February 2014 - Present
GWI March 2011 - August 2013
OTT Communications September 2010 - March 2011
Polk County Public Works May 2009 - May 2010
Rivas Communications May 2005 - May 2010
Skills
PBX, IP PBX, Avaya PBX, Avaya, Telecommunications, Hosted PBX, VoIP, Nortel, Panasonic, PABX, ACD, Customer Service, Managed Services, TDM, Optical Fiber, SIP Trunking, SIP, IP, Ethernet, Unified Communications, Wireless, MPLS, LAN-WAN, ATM networks, Routers, Troubleshooting, Routing, Firewalls, Call Centers, Network Design, Switches, Hosted Services, Solution Selling, Telephony, Data Center, Cisco IOS, TCP/IP, Cloud Computing, Cisco Technologies, Direct Sales, VPN, WAN, DSL, Cabling, Network Engineering, Computer Network..., Fiber Optics, Co-location, Wireless Networking, Video Conferencing
Education
IBEW 1998 — 2001
Journeyman, Telecommunications
Des Moines Area Community College
AGS, General Studies
Creative Digital Imaging April 2012 - Present
OTT Communications July 2006 - August 2011
Mid-Maine Communications May 1999 - July 2006
Skills
Strategic Planning, Product Management, New Business Development, Solution Selling, Team Leadership, Sales Management, Financial Mgmt, Regulatory Affairs, Revenue Management, Capital Budgeting, Business Performance..., Cross Functional Team..., Building High..., Budgeting & Forecasting, Telecommunications, IP, Wireless, Managed Services, VoIP
Education
University of Maine 1990 — 1994
Husson College 1988 — 1990
OTT Communications April 2012 - Present
OTT Communications October 2011 - April 2012
OTT Communications August 2010 - October 2011
OTT Communications August 2008 - August 2010
Skills
SIP, Cisco, VoIP, Hosted PBX, ADSL, SDSL, T1, PRI, ATA, POTS, CAS, ATM, TDM, DNS, ADSL 2+, QoS, Wireshark, Wireless, Hosted Services, IP PBX, Unified Communications, ATM networks, Networking, Ethernet, Switches, Telephony, PABX, SIP Trunking, Cisco Technologies, IP, MPLS, LAN-WAN, Managed Services, CCNA, Troubleshooting, Routers, DSL, WAN, Telecommunications, Cisco IOS, VPN, Network Design, Fiber Optics, Computer Network..., Adtran
Education
Eastern Maine Community College 2005 — 2008
AS, Computer Systems Technology
OTT Communications May 2005 - Present
OTT Communications 2005 - 2011
American University in Cairo February 1985 - June 2000
Skills
Management, Soft Skills, Communication Training, Training, Translation, Management Consulting, Linguistics, HR Consulting, HR Policies, HR Transformation, HR Software
Education
The Scottish Agricultural College 1996 — 1997
IT certification
The American University in Cairo 1980 — 1986
Master of Business Administration (MBA), Business Administration and Management, General