Experience
Pacific Interpreters   2013 - Present
LanguageLine Solutions  2013 - Present
American Translation Partners, Inc.   2013 - Present
ABS Language Services   2013 - Present
P&G (Formerly The Gillette Company)   November 2000 - June 2012
Arizona State University  May 1998 - October 2000
US Department of Energy  1994 - 1998
Iowa State University  1993 - 1994
Academia Sinica  1989 - 1993

Skills
Clinical Trials, R&D, FDA, Spectroscopy, Data Analysis, Product Development, Image Analysis, Medical Devices, Labview, GCP, Cross-functional Team..., Method Development, Technology Transfer, IDE, IND, Regulatory Affairs, Databases, Validation, Translation/Interpretati...

Education
Iowa State University   1993 — 1998
Ph.D., Physical Chemistry

National Taiwan University   1989 — 1993
BS, Chemistry

Experience
New York Life Insurance Company  August 2013 - Present
Washington State Commission on Hispanic Affairs  February 2011 - December 2012
Pacific Interpreters   September 1999 - July 2012

Skills
Public Relations, Community Outreach, Public Speaking, Marketing, Event Planning, Program Management, International Relations, Employee Benefits, Life Insurance..., Business Insurance..., Leadership Development, Spanish, Translation

Education
Instituto Tecnológico y de Estudios Superiores de Monterrey   1995 — 1997

Universidad de Colima   1995 — 1997

Experience
NWEA  August 2015 - Present
iovation  March 2013 - July 2015
Fios, Inc.   August 2012 - November 2012
Pacific Interpreters   April 2011 - August 2012
Google  August 2010 - April 2011
Instantiations  February 2008 - August 2010
Exopoint Software, Inc.   June 1992 - April 2008
Harland Financial Solutions  November 2004 - February 2008
Intel  April 2004 - October 2004
Borland / Starbase / Premia Corporations   September 1998 - November 2003

Skills
Marketing Communications, Online Advertising, Salesforce.com, Product Marketing, Lead Generation, Social Media, Strategic Planning, Marketing Management, B2B Marketing, Marketing Automation, Digital Marketing, Campaign Plans, Email Marketing, Media Planning, Earned Media, Public Relations, Web Content, Corporate Communications, Partner Management, Presentation Development, Cross-functional Team..., Event Management, Technical Writing, Print Management, Trade Shows, Account Management, Business Development, Marketing Strategy, Advertising, Enterprise Software, Market Research, Press Releases, Channel Relationship..., Leadership, Marketing, Sales, Google Adwords, Sales Operations, Strategic Partnerships, Newsletters, Management

Education
Oregon State University   1982 — 1985
Bach. Science, Business: Marketing Management

Experience
Facebook  August 2014 - Present
Denali Sourcing Services  July 2013 - August 2014
Denali Sourcing Services  July 2012 - July 2013
Denali Sourcing Services  May 2011 - September 2012
Technovate Inc.   January 2011 - April 2012
Yakima Valley Memorial Hospital  May 2010 - May 2011
Northwest Interpreters, Inc.   September 2010 - April 2011
Pacific Interpreters   June 2010 - January 2011
Dynamic Language  January 2009 - May 2010

Skills
Bilingual-Spanish, Excel, PowerPoint, Trados, Legal Translation, Medical Translation, Medical Terminology, Sourcing & Procurement, Strategic Sourcing, Interpretation, RFP preparation, Tax Preparation, Ariba, SmarTrak, Microsoft Excel, RFP, E-procurement, Microsoft Word, Supplier Negotiation, Consecutive..., Sourcing, Global Sourcing, Supply Management, Analysis, eSourcing, Vendor Management, Procurement, Process Improvement, Program Management, Contract Negotiation, Supply Chain Management, Strategy, Negotiation, Translation, Interpreting, Strategic Planning, Supply Chain, Business Process..., Business Strategy, Spanish, Cross-functional Team...

Education
Monterey Institute of International Studies   2008 — 2009
Language Interpretation and Translation

Central Washington University   2004 — 2007
Bachelor of Arts (B.A.), Foreign Languages, Literatures, and Linguistics

Experience
LanguageLine Solutions  June 2013 - Present
Pacific Interpreters   April 2012 - June 2013
Evergreen Waste Solutions   June 2011 - August 2011
Vector Marketing  June 2010 - July 2010
Banana Republic  May 2010 - July 2010
USPESSan Salvador   June 2009 - August 2009
El Salvador   July 2009 - July 2009
The Church of Jesus Christ of Latter-day Saints  August 2006 - August 2008

Skills
Training, Salesforce.com, Spanish, Sales, Customer-focused Service, Microsoft Excel, Customer Service, MS Excel Pivot Tables, Team Building, Account Management

Education
University of Mississippi   2005 — 2011
Bachelor, Business Administration; Human Resource Management Emphasis

Experience
Free-lance interpreter with Language Line and Fluent.   All Call interpreterLanguage Line ServicesApril 2011 - June 2012
Pacific Interpreters   June 2008 - April 2011
Naugatuck Valley Project   May 2004 - June 2008
Municipal Court  May 2004 - January 2005
NVP’s Latino/Hispanic Resource Committee   May 2002 - January 2004
Connecticut General Assembly  May 2002 - January 2004
TEAM INC. CACFP   January 1999 - January 2000
United Pan American Mortgage   June 1998 - December 1998
Astoria Park   June 1990 - May 1998

Skills
Fluant in Spanish multi..., Spanish, Training, Software Documentation, Process Scheduler, Healthcare, Data Entry, Translation, Management, Mental Health, Customer Satisfaction, Interpreting, Social Services

Education
AHEC   2008 — 2008
Certificate of Completion, Community Interpreting

Housatonic Community College   2003 — 2005
Associates, Criminal Justice

Experience
Beaverton School District  August 2014 - Present
North Clackamas School District  September 2013 - Present
Beaverton School District  2011 - Present
Pacific Interpreters   August 2008 - Present
Pacific Interpreters   August 2008 - Present
Portland Public Schools  June 2013 - July 2013
Health ans Science School In Beaverton School DistrictBeaverto   November 2012 - June 2013
Beaverton School District  2012 - June 2013
NetworkOmni  March 2001 - August 2008
Nordstrom  April 2000 - May 2006

Skills
Tutoring, Mathematics Education

Education
George Fox University   2009 — 2011
MA, Masters of Art in Teaching

University of Hawaii at Manoa   1985 — 1987
MA, English as a Second Language

Monterey Institute of International Studies   1983 — 1984
BA, Japanese

Seoul Women's University   1977 — 1981
BA, English Literature

Experience
Hobart and William Smith Colleges  July 2014 - Present
Purdue University  August 2008 - July 2014
Ivy Tech Community College  August 2011 - May 2012
InsideTrack  October 2006 - June 2008
Pacific Interpreters   January 2004 - October 2006

Skills
Psychology, Social Psychology, University Teaching, Statistics, Research, Higher Education, Teaching, Public Speaking, Data Analysis, Editing, Student Affairs, Curriculum Development, Tutoring, Admissions, Academia, Curriculum Design, SPSS, Qualitative Research, Research Design, Microsoft Office

Education
Purdue University   2011 — 2014
PhD, Psychology (Social)

Purdue University   2008 — 2011
MS, Psychology (Social)

University of Portland   2001 — 2005
BA, Psychology

Experience
InDemand Interpreting  March 2015 - Present
Language Access Network  March 2014 - March 2015
GreyCell Research, LLC   February 2011 - June 2014
Pacific Interpreters   April 2012 - January 2013
CardioNexus   June 2011 - April 2012
Merck  January 2009 - February 2010
Merck  January 1997 - December 2008
Merck  January 1996 - December 1996
Merck  January 1991 - December 1995
Merck  February 1987 - December 1990

Skills
Product Launch, Leadership, Selling, CRM, Training, Sales, Healthcare, Team Building, Pharmaceutical Industry, Forecasting, Customer Satisfaction, Management, Managed Care, Competitive Analysis, Sales Management, Pharmaceutical Sales, Marketing, Sales Effectiveness, Coaching, Business Planning, Salesforce.com, Sales Operations, Strategic Planning, Process Improvement, Microsoft Office, Medical Devices, Cross-functional Team..., Customer Service, Neurology, Account Management, Product Management, Advocate Development, Sales Presentations, Team Leadership, Key Account Management, Field Sales Management, Training & Development, Building Strong Teams, Goal Oriented, Coaching & Counseling, Troubleshooting, Contract Negotiation, Hiring/firing, Servant Leadership, Consultative Selling, Language Services, Video Remote...

Education
University of Oregon
Master of Arts, Biology; Neurophysiology

University of California, San Diego
Bachelor of Arts, Animal Physiology

Experience
UnitedHealth Group  March 2015 - Present
Alere Wellbeing  December 2013 - Present
Pacific Interpreters   2004 - Present
Pacific Interpreters   2004 - June 2013
Belltown Community Center   November 2013 - 2013
Baker, Bloomberg & Associates LLC   2013 - 2013
iSoftStone  2012 - 2012

Skills
Translation, Writing, Test Planning, Social Networking, Spanish, Training, Microsoft Office, Politics, Literature, English, Technical Writing, Management, Editing, Quality Assurance, Technical Translation, Linguistics, Public Speaking, Graphic Design, Creative Writing, Research, Testing, Intercultural..., Quality Center, Social Media, Public Relations, Interpreting, International Relations, Terminology, Web Design, Coordination, Proofreading, Photography, Foreign Languages, Localization, SDLC, Waterfall, Marketing, Multilingual, Test Cases, French, Copywriting, Teaching, PowerPoint, Microsoft Word, Language Teaching, Transcription, Simultaneous..., Medical Translation, Manuals, Internationalization

Education
Training at Alere   2013 — 2013
Quit Coach, Registration Specialist/QC I trainings, Cognitive Psychology

101qa-Isoftstone   2012 — 2013
Quality Assurance Tester/ Testing Engineering, Localization, QA Testing

QA-101   2012 — 2012
Software Test Engineer, Software Testing

The Samarya Center   2012 — 2012
Integrated Movement Therapy, Yoga Teacher Training/Yoga Therapy

Rainbow Kids Yoga course   2009 — 2009
Yoga for kids and families., Teacher training

The Art Institute of Seattle   2000 — 2002
Desktop Production, Graphic design, Print Production

Miami Dade College   1998 — 1999
Associates, Mass Communications/Political Science

Experience
ManukaMed   August 2014 - Present
Quantia Inc.  January 2013 - July 2014
Pacific Interpreters   January 2012 - December 2012
CompuGroup Medical  August 2010 - October 2011
EastMed Inc   December 2007 - November 2009
Cardinal Health PTS  February 2006 - August 2007
Smith and Nephew  February 2002 - February 2006
McKesson  June 1997 - December 2001
Astra Merck  January 1992 - May 1997
Merck  1982 - 1992

Skills
Sales Management, Sales Skills Training, Marketing Strategy, Selling Skills, Recruiting, Sales & Marketing..., Employee Training, Medical Devices, Healthcare, Strategic Planning, New Business Development, Managed Care, Account Management, Business Development, Pharmaceutical Industry, Biotechnology, Pharmaceutical Sales, Sales Operations, Product Launch, Sales Organization..., Sales Effectiveness, Diabetes, Strategy, Selling, Team Building, Competitive Analysis, Oncology, Marketing, CRM, Hospitals, Management, Training, Program Management, Cross-functional Team..., Sales, Sales Force Development, Market Development, B2B, Cardiology, Global Marketing, Leadership, Start-ups, Business Strategy, Product Development, Business Planning, Product Management

Education
Saint Joseph's University   1984 — 1986
MBA, Management

University of Connecticut   1973 — 1978
BS, Pharmacy

Experience
Sheridan Japanese School The   September 2015 - Present
Sheridan Japanese School The   September 2014 - Present
Crimson Interactive Pvt. Ltd.   March 2012 - Present
Language Access Network  November 2013 - August 2014
Pacific Interpreters   November 2011 - January 2014
Lane Powell PC  September 2012 - October 2013
Beaverton School District  September 2011 - June 2012
Jesuit High School  September 2002 - June 2012

Skills
Teaching, Japanese, Public Speaking, Curriculum Development, Event Planning, ESL, Proofreading, Tutoring, Microsoft Office, English, Language Teaching, Curriculum Design, Customer Service, Microsoft Excel, Editing, PowerPoint, Linguistics, Translation, Teaching English as a..., Higher Education, Intercultural..., Classroom, Japanese culture, Foreign Languages, Educational Technology, Lesson Planning, Nonprofits, Educational Leadership, International Education, Localization, Staff Development, Classroom Management, Teacher Training, Research, Public Relations, Community Outreach, Technical Translation, Applied Linguistics, Business English, University Teaching, Instructional Design, Literature, E-Learning, Interpreting, Fundraising, Leadership, Management, Microsoft Word

Education
University of Oregon   2000 — 2002
Master of Education (MEd), Secondary Education and Teaching

Central Washington University   1993 — 1996
Bachelor's degree, Teaching and Learning a Second Language: Specialization in Japanese and ESL

Experience
Grenock Farm Veterinary Hospital   August 2014 - Present
St. Francis Hospital for Animals   February 2014 - August 2014
Pacific Interpreters   December 2003 - November 2011
Poplar Ridge Farm   January 2009 - December 2009

Skills
Certified Horse Rescue..., Certified Equine Health..., Fully Bilingual English..., Science Olympiad Team..., Homeschooler, Medical Interpreter/..., Envirothon Team..., Arabian Horse Owner, Equine Nutritional..., Equine Conformation..., Basic Horse Training..., Hoof Analysis, Horses, Horse Training, Consulting, Spanish, Veterinary Medicine, Veterinary, Science, Wildlife, Wildlife Biology, Wildlife Conservation, Wildlife Rehabilitation, Horse Care, Animal Welfare, Farms, Nutrition, Public Speaking, Small Business, Equine Reproduction, Animal Husbandry, Dogs, Animal Work, Teaching, Equestrian, Dressage, Animal Surgery, Animal Behavior, Pets, Animal Nutrition, Training, Internal Medicine, Equine Nutrition, Surgery

Education
Bryer University   2008 — 2010
BS, Equine Sciences

University of Florida   1993 — 1995
MS, Natural Resources Conservation and Reproduction

Universidad de La Salle   1986 — 1992
Doctor in Veterinary Medicine, Veterinary Medicine

Experience
MCR Development  March 2013 - Present
Pacific Interpreters   June 2012 - January 2013
Financial Additions  January 2010 - June 2012
Snelling Professional Services  December 2007 - January 2010
Prism Hotels & Resorts  July 2005 - 2007
Wyndham International  February 1994 - July 2005
Wyndham Hotels & Resorts  1994 - 2005
Dresser Industries  February 1991 - February 1994
EDS, an HP Company  1986 - 1988
Northwest Bank & Trust Company  1984 - 1986

Skills
SAP, Financial Reporting, Financial Analysis, Accounting, CPA, Cash Flow Forecasting, Budget Process, Capital Budgeting, Infinium, Transaction Tax, Sales & Use Tax, ADP Payroll, Payroll, Forecasting, Hospitality, Call Centers, Real Estate Transactions, Treasury, Cash Flow, Cash Management, Private Equity, ERP, Leadership, US GAAP, Finance, Recruiting, Internal Controls, General Ledger, Variance Analysis, Accounts Payable

Education
St. Ambrose University   1983 — 1986
Bachelor's degree, Accounting and Finance

Experience
Rush University Medical Center  January 2013 - Present
Rush University Medical Center  May 2010 - January 2013
Pacific Interpreters   September 2000 - June 2007

Skills
Leadership Development, Onboarding, Organizational..., Healthcare, Recruiting, Healthcare Management, Leadership, Organizational Design, Training, Organizational..., Talent Management, Change Management, Succession Planning, Employee Engagement, Employee Relations, Human Resources, Workshop Facilitation, Process Improvement, Nonprofits, Coaching, Performance Management

Education
Lake Forest Graduate School of Management   2010 — 2012
MBA, Organizational Behavior Studies

Portland State University   1999 — 2004
BA, Psychology

Experience
URS  June 2013 - Present
Pacific Interpreters   January 2012 - December 2012
APAC Customer Services  September 2010 - January 2012
APAC Customer Services  December 2009 - January 2012
Axiant, LLC  2008 - December 2009
Outsourcing Solutions, Inc  2003 - 2008
Sears, Roebuck and Co.   1996 - 2002
GE Capital  1996 - 1996
AT&T Universal Card Services  January 1990 - December 1995
AT&T Universal Card  1990 - 1995

Skills
Strategy, Cross-functional Team..., CRM, Leadership, Management, Program Management, Enterprise Software, Risk Management, Team Building, Six Sigma, Telecommunications, Call Centers

Education
Hofstra University
Master's program, Operations Research

SUNY Plattsburgh
Bachelor of Science (B.S.), Business/Managerial Economics

University of Notre Dame - Mendoza College of Business
Master of Business Administration (MBA)

Experience
Pacific Interpreters   April 2013 - Present
Central Park Medical Unit  February 2013 - Present
Memorial Sloan-Kettering Cancer Center  August 2012 - May 2013
Hunter College - Testing Center   August 2012 - January 2013
Bell Learning   August 2011 - August 2012

Skills
Bilingual, Microsoft Office, Spanish, PowerPoint, Spanish Medical..., SPSS, Simultaneous..., Consecutive..., IRB Certified, Management, Data Entry, Recruiting, Training, Intercultural..., Research, Community Outreach

Education
Hunter College   2009 — 2014
Bachelor's degree, Psychology, 3.0

Memorial Sloan Kettering Cancer Center   2012 — 2013
Certificate of Completion, Medical Interpreting

Emergency Care Programs   2012 — 2012
Emergency Medical Technician, EMT-B

Cathedral High School   2005 — 2009
Advanced Regents Diploma

Experience
Pacific Interpreters   2009 - 2012
State of Oregon  1990 - 2006

Skills
Human Resources, Employee Relations, Recruiting, Coaching, Employee Training, Training, Leadership Development, Team Building, Customer Service, Strategic Planning, Personnel Management, Policy, Performance Management, Team Leadership, Microsoft Office, Organizational..., Healthcare, Benefits Administration, Account Management, Payroll, Deferred Compensation, Talent Acquisition, Project Management, Employee Benefits, Workforce Planning, ADP Payroll, Onboarding, Program Management, Applicant Tracking..., HRIS, Workshop Facilitation, Technical Recruiting, Leadership, HR Consulting, Change Management, New Hire Orientations, Process Improvement, Resume Writing, Talent Management, Interviews, Management, Staff Development

Education
Eastern Oregon University
BA, History (Minors English/Journalism)

Experience
California State University, Monterey Bay  March 2014 - Present
CSU Monterey Bay  March 2013 - April 2014
Planning & Conservation League Foundation   June 2011 - December 2012
Carmel River Watershed Conservancy   June 2011 - December 2012
Pacific Interpreters   April 2011 - January 2012
Language Line Services  August 2009 - March 2011
Meriter Hospital  June 2007 - January 2008

Skills
Dedicated scientist, Excellent organization, Resourceful..., Microsoft Office, ArcGIS, Internet Research, Culturally literate, Cultural Sensitivity, Professional and..., Ecological Research, Watershed Management, Report Writing, Technical Writing, Environmental Policy, International..., International Project..., Database Administration, Translation and..., Event Planning, Basic Video, Sound, and..., Field Work, Organization, Online Research, Public Speaking, Community Outreach, Ecology, Statistics

Education
California State University-Monterey Bay   2010 — 2012
Master's degree

Monterey Peninsula College   2009 — 2010

Universidad de Panamá   2000 — 2005
Bachelor of Science (B.S.)

Experience
Bahr Interior Renovation & Design Corp.   October 2014 - Present
Self employed as a writer, editor and translator to and from English to Spanish.   August 2012 - September 2014
Language Line Services  August 2011 - July 2012
Pacific Interpreters, a LanguageLine Solutions Company  May 2009 - July 2010
Pacific Interpreters   May 2009 - January 2010
Lingua Franca Communications   May 2003 - May 2009
BriteVision Media  February 2000 - April 2003
V.P  December 2000 - January 2003
Next Generation Networks   September 1998 - November 2000
S.F. Hotel   September 1997 - November 2000

Skills
Translation, Copywriting, Copy Editing, Account Management, Project Management, Editing, Advertising, Marketing, Social Media, Sales, Customer Service, Program Management, Strategic Planning, Healthcare, Public Speaking, Training, Management, Budgets, Team Building, Leadership, Writing, Proofreading, Spanish, Nonprofits, Corporate Identity, Corporate Branding, English to Spanish, Spanish Translation, Corporate Communications, Operations Management, Interpreting

Education
Brooklyn Law School   1991 — 1994
J.D, Environmental Law, Labor Relations

City University of New York-Hunter College   1986 — 1990
B.A., Communications / English

Experience
Valley Home Health   October 2012 - Present
Navy Federal Credit Union  September 2013 - November 2013
Pacific Interpreters   April 2011 - May 2012
Pacific Interpreters   January 2011 - April 2011
Language Learning Enterprises   July 2005 - May 2010
Parsons Brinkerhoff  August 2003 - November 2003
National Wildlife Federation  June 2002 - December 2002
Parsons Brinckerhoff  October 2001 - June 2002
Musselman High School  September 1998 - June 2000

Skills
Typing, Time Management, Language, Editing, Microsoft Office, Customer Service, Administrative..., Microsoft Word, Research, Training, Process Scheduler, Office Administration, Management, Call Centers, English, Translation, Customer Satisfaction, Outlook, Spanish, Team Leadership, Public Speaking, Proofreading

Education
Mussleman High School   1996 — 2000

Federal Hocking Middle and Junior High School

Lord Fairfax Community College
High School Diploma

Ohio University

Experience
Fluent Language Solutions, A Division of Language Line Solutions   April 2009 - Present
Pacific Interpreters   August 2009 - January 2013
Cronatron Welding Systems   May 2005 - November 2008
Wells Fargo Home Mortgage  January 2004 - August 2005
Bright Horizons  October 2000 - November 2003

Skills
Translation, CRM, Customer Service, Leadership, Management, Microsoft Office, Marketing, Training, Pricing, Microsoft Excel, Customer Satisfaction, Human Resources, Sales, Time Management, Customer Retention

Education
University of Phoenix   2008 — 2010
Assoiciates, Business

Central Piedmont Community College   2002 — 2003
Credentials I&II, Early Childhood Development

Princeton High School   1992 — 1996

Experience
Cancer Treatment Centers of America  October 2012 - Present
John C. Lincoln Health Network  September 2012 - Present
STOPS Interpretation Services   August 2011 - Present
Pacific Interpreters   January 2010 - Present
Self-Employed  November 2009 - Present
UCLA Health System  October 2006 - November 2009
TeleInterpreters  January 2007 - October 2009

Skills
Medical Translation, Consecutive..., Simultaneous..., Sight Interpretation, National Board..., IMIA Member ID # 7682, Commission for...

Education
UCLA   2005 — 2006
Certificate/Diploma, Medical/Legal Interpreter

California State University-Los Angeles   2004 — 2006
Certificate/Diploma, Legal Interpreter

Omar Dengo High School   1991 — 1994
Diploma, General

Experience
Sorenson Communications  June 2013 - Present
AB Interpreting Services, LLC   May 2013 - Present
LanguageLine Solutions  January 2013 - March 2013
Pacific Interpreters   September 2012 - December 2012
Fluent Language Solutions  November 2005 - August 2012
Goodwill Industries of the Southern Piedmont  May 1997 - November 2005

Skills
Interpreting, American Sign Language, Translation, Linguistics, Community Outreach, Public Speaking, English, Sign Language, Consecutive..., Multilingual, Simultaneous..., Teaching, Customer Service, Conference Interpreting, Language Services, Proofreading, Microsoft Office

Education
University of Northern Colorado   2009 — 2012
BA, American Sign Language (ASL) to English Interpretation

Central Piedmont Community College   1994 — 1998
AAS, Interpreter Education

Experience
Illiamna Fish Company   June 1991 - Present
Pacific Interpreters   March 2006 - June 2012

Skills
Customer Service, Event Planning

Education
University of Hawaii at Manoa   2003 — 2005
BA, Organizational Communication

Healing Arts Institute   2000 — 2001
Certified Massage Therapist, Massage Therapy

Brigham Young University - Idaho   1998 — 2000
AA

Experience
On-site Interpreter for Workers' Compensation medical appointments   April 2014 - Present
Telephone Interpreter - Language Services Associates   June 2014 - Present
Certified Languages International  December 2013 - February 2015
Pacific Interpreters   April 2011 - November 2013
Tahoe Forest Hospital District  March 2009 - September 2010
Coldwell Banker Brokers of the Valley  February 2003 - April 2009
Medical Reception   May 2007 - August 2007
United Airlines  November 1997 - February 2003

Skills
Translation, Spanish, Proofreading, French, Editing, English, Interpreting, Outlook, Advertising, Customer Service, Multilingual, Foreign Languages, Spanish-speaking, Medical Terminology, Microsoft Office, PowerPoint, Medicine, Healthcare, Microsoft Word, Research

Education
Sonoma State University   2007 — 2008

Lund University   1900 — 1900
B.A.

Experience
Language Services Associates  May 2014 - Present
VIA, Inc.   November 2012 - April 2014
McCue Corporation  March 2011 - November 2012
Language Line Services  February 2008 - February 2011
TeleInterpreters, LLC   August 2003 - February 2008
TeleInterpreters, LLC   June 2002 - August 2003
Pacific Interpreters   August 1999 - June 2002
Pacific Interpreters   March 1998 - August 1999
Pacific Interpreters   1998 - 1999

Skills
Account Management, Sales Management, Salesforce.com, B2B, Strategic Planning, New Business Development, Cold Calling, Solution Selling, Customer Service, Sales Presentations, Telecommunications, Direct Sales, Sales, Key Account Management, Call Center, Strategy, Business Development, Team Building, Leadership, CRM, Sales Operations, Management, Marketing Strategy, Training, Lead Generation, Team Leadership, Marketing, Customer Retention, Customer Satisfaction, Sales Process

Education
Southern Oregon University   1991 — 1994
Bachelor, Communication

University of Oregon   1989 — 1991

Experience
Pacific Interpreters   April 2011 - Present
Criterion Child Enrichment, Inc  June 2009 - Present
Webster Public School   September 2013 - May 2014
Peter Masucci's Office   September 2007 - June 2009

Skills
Microsoft Office, Administration, Languages, Health Insurance, Medical Coding, DPH Database System, HIPPA Regulation, Medical Terminology, Early Childhood..., Early Intervention, Early Childhood..., Medical Interpreter, Interpreting, Multilingual, Administrative..., PowerPoint, Spanish

Education
Lesley University   2015 — 2017
Bachelor's degree, Early Childhood Education and Teaching

Bunker Hill Community College   2012 — 2014
Associate of Arts (A.A.), Education/Teaching of Individuals in Early Childhood Special Education Programs

Albania   1991 — 1995
High School Diploma, General Concentration

Experience
Michigan Economic Development Corporation  October 2014 - Present
Nottawaseppi Huron Band of the Potawatomi  October 2013 - April 2014
Children's Medical Center  April 2013 - September 2013
Pacific Interpreters   May 2012 - April 2013
Weatherford College  February 2011 - May 2012
JODesign, LLC  September 2010 - October 2010
Partnercomm  July 2010 - August 2010
The Price Group  June 2010 - July 2010

Skills
Graphic Design, Web Design, Logo Design, Publications, Adobe Creative Suite, Digital Photography, Photoshop, Publishing, Retail Design, Magazine Design, Print Production..., Digital Marketing, Corporate Identity, Wordpress, JavaScript, Marketing Communications, Advertising, Brochures, Corporate Branding, Layout, WordPress, Newsletters, Graphics, Collateral, InDesign, Marketing, Illustrator

Education
The University of Texas at Arlington   2008 — 2010
Bachelor of Fine Arts (B.F.A.), Design and Visual Communications

Kalkaska High School   2002 — 2006

Experience
JTG inc.  October 2014 - Present
Pacific Interpreters   February 2010 - Present
CyraCom International  February 2010 - Present
Language Services Associates  October 2009 - Present

Skills
GIS, Customer Service, Languages, Translation, Localization, Editing, Foreign Languages, Multilingual, Microsoft Office, Proofreading, Research, English, Teaching, Intercultural..., Globalization, Microsoft Excel

Education
Georgetown University   2014 — 2014

University of Pittsburgh   2010 — 2012
Master of Public Administration (MPA), Urban and Regional Affairs

Experience
Canada-Mongolia.com   February 2015 - Present
Aimia Inc  October 2011 - February 2015
Carlson Marketing  August 2005 - October 2011
CWC Builders  January 2000 - January 2004
Pacific Interpreters   January 2000 - January 2004

Education
LEF Learning Enrichment Foundation   2005 — 2006
Project Management

George Brown College   2004 — 2005
Project Planning

Golden Gate University   1998 — 2001
BS, Finance

Experience
U.S. Department of State   October 2013 - Present
U.S. Department of State   September 2013 - Present
JTG, Inc  2012 - Present
thebigword  April 2011 - Present
Language Select  January 2011 - Present
Pacific Interpreters   September 2010 - Present
Immigration services, Catholic Diocese   April 2010 - Present
TransPerfect Translations  February 2010 - Present
Mango Languages  2010 - Present
CyraCom International  December 2009 - Present

Skills
Interpretation, Translation, Immigration, Banking, Insurance, Psychology, Language Services, French, Translation Services, Consecutive Interpreting, Legal Translation, Localization, Linguistics, Proofreading, Technical Translation, Foreign Languages, Medical Translation, Trados, Editing, English, Multilingual, Document Translation, Transcription, Writing, Teaching, Subtitling, Internationalization, Microsoft Office, Language Teaching, Literature, Customer Service, International Relations, Conferences, Public Relations, Word, Politics, Journalism, Tourism, Intercultural..., Terminology, Microsoft Word, Interpreting, Website Localization, Immigration Law, Simultaneous..., SDL Trados, Machine Translation, CAT tools, SDLX, Translation Memory

Education
American Public University System   2013 — 2015
Master of Arts (MA), International Relations and Conflict Resolution, MA.

American Public University System   2013 — 2015
Master of Arts (M.A.), International Relations & Conflict Resolution

NUR (National University of Rwanda)   2002 — 2006
BA, Translation and Interpretation

National University of Rwanda   2002 — 2006
Bachelors of Arts, Translation and Interpreting

Experience
Certified Languages International  October 2014 - Present
Language Trainers  January 2013 - Present
Tierra Educational Center   January 2013 - Present
Certified Languages International  September 2013 - October 2014
Pacific Interpreters   August 2010 - May 2012
Pacific Interpreters   March 2010 - December 2010
American InterContinental University  August 2009 - March 2010
Language Line Services  February 2009 - September 2009
ADP  August 2007 - December 2008
University of Phoenix  February 2006 - August 2007

Skills
Foreign Languages, Language Teaching, Higher Education, Language Interpreting, Language Translation, Teaching English as a..., Teaching Spanish, Translation, Teaching, Spanish, Editing, Interpreting, Public Relations, French, Multilingual, Human Resources, Adult Education, Proofreading, Academic Advising, Student Recruiting, Linguistics, Career Counseling, Language Services, Educational Leadership, Management, Italian, Enrollment Management, English, Intercultural..., Staff Development, Curriculum Development, Recruiting, ESL, Literature, Legal Translation, Resume Writing, Admissions, Curriculum Design, Classroom, Tutoring, Technical Translation, Medical Translation, Leadership, Teaching Adults, Localization, E-Learning, Simultaneous..., Business English, Language Development, Terminology

Education
New Mexico State University   2011 — 2014
Master of Arts (M.A.), Education (Curriculum and Instruction) - Concentration in Spanish Pedagogy / Spanish Literature, GPA: 3.9

The University of Texas at El Paso   1993 — 2005
B.A., B.A. Psychology, B.A. Philosophy, B.A. French

Scuola Lorenzo di Medici, Florence, Italy   1999 — 1999
Italian Language, Art and Culture Studies

J.M. Hanks High School   1989 — 1993
High School Diploma

Experience
Awareness/Solutions   June 2014 - Present
Brookhaven College  June 2014 - Present
Omnes Pro Uno   July 2013 - Present
WeCreators - a Center for Personal Growth & Professional Development   February 2013 - Present
Pacific Interpreters   November 2012 - January 2014
Political Parties   July 2011 - November 2012
University of Kansas  2006 - 2011
Political Parties   May 2009 - July 2009
Darik   2000 - 2001

Skills
Public Relations, Foreign Languages, Media Relations, Publicity, International Relations, Politics, Nonprofits, Press Releases, Speech Writing, Internal Communications, Proofreading, Cultural Analysis, Intercultural..., Public Speaking, Writing, Blogging, Empowerment, Motivational Speaking, Teaching, Holistic Health, Journalism, Event Planning

Education
University of Kansas   2006 — 2008
Master's degree

Sofia University   1998 — 2005
Master's degree

Experience
Children's Creative World   February 2014 - June 2015
Dallas Area Rapid Transit  October 2013 - February 2014
Pacific Interpreters   November 2012 - May 2013
Kelly Services  June 2012 - November 2012
Target  December 2010 - May 2012
Windstorm Industries & Assosicates   June 2008 - December 2010
Baylor Health Care System  March 2003 - June 2008

Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Outlook, Windows, Strategic Planning, Negotiation, UPS Shipping, Trade Shows, Salesforce.com, Training, Troubleshooting, Materials Management, Time Management, Creative Problem Solving, Retail

Education
University of Phoenix   2008 — 2009
Business Administration and Management, General

James Madison High   1995 — 1999
Diploma, Basic

Experience
Fairfax County Government  July 2013 - Present
CyraCom  July 2007 - Present
Mayo Clinic  2011 - 2012
Pacific Interpreters   June 2008 - October 2011
Language Services Associates  April 2007 - September 2011
Stanford Hospital  2011 - 2011
Wishard Health Services  April 2007 - April 2010
East Allen County Schools/Southwest Allen County Schools   2003 - 2008
University of Saint Francis  June 2005 - July 2006
Blackburn and Green   September 2004 - June 2006

Skills
Spanish, Translation, Foreign Languages, Interpreting, Training, English, Teaching, Medicine, Program Development, Simultaneous..., German, Sales, Multilingual, Hospitals, Linguistics

Education
Integrative Institute for Nutrition
Health Coach

Framingham State University   2010 — 2011
Certificate, Master in Education

Universidad Latina de Costa Rica   1997 — 2002
Certificate, Medicine

Vienna International School   1986 — 1998
International Baccalaureate, Languages, Sciences

Handelskammer Hamburg-Universität Hamburg   1992 — 1995
BS, International Commerce

Experience
Lakeland Volunteers In Medicine  November 2010 - Present
Career Tech Florida   2011 - 2012
Pacific Interpreters   December 2009 - December 2010
Univeristy health sciencies antigua   June 2009 - December 2010
UNPHU   January 2009 - December 2010
Language Line Services  November 2006 - March 2009
UNPHU   January 1998 - January 2001
Lab. Castillo-Melo   January 1996 - January 1998

Skills
Multilingual, Foreign Languages

Education
UNPHU   1997 — 2006
M.D., Medicine

Instituto MontessorriHigh School

Instituto MontessorriHigh School

Instituto Superior de Informatica

Instituto Superior de Informatica

The Boston Institute

The Boston Institute

Universidad APEC
Languages, English

Universidad APEC
Languages, English

course in the Universidad Autonoma de Santo Domingo
Doctor, Medicine

Experience
African Language Consultants   January 2011 - Present
Lionbridge Federal  December 2009 - Present
Pacific Interpreters   June 2009 - Present
Language Services Associates  March 2009 - Present
African Language Consultants LLC   November 2008 - Present
Pacific Interpreters Inc.   June 2009 - 2011
Tranzlations   2009 - 2011

Skills
Localization, Linguistics, Translation, Depositions, Language Services

Education
I CSA   2000 — 2001
Corporate Administration

University of Ghana   1987 — 1991
Bachelor of Arts (B.A.), French, Swahili

Wesley Girls' High School   1979 — 1986
GCE 'O' & 'A' Levels

University Primary School, CapeCoast, Ghana   1977 — 1979

Experience
Pacific Interpreters   January 2010 - Present
Freelance Photographer  January 2009 - Present
SharpShooter Imaging  October 2009 - May 2010
Language Line Services  March 2008 - October 2009
Radiology 24/7   September 2007 - March 2008
International Language Bank   September 2006 - September 2007

Skills
Weddings, Photos, Photoshop, Portraits, Boudoir, Facebook, Fashion, Photography

Education
University of Massachusetts, Amherst   2009 — 2009
Certificate, Medical Interpreting

University of Wroclaw   2005 — 2006
Post Graduate, Translation

   2000 — 2005
MA, Linguistics

Experience
JoeScan   September 2013 - Present
Regence BlueCross BlueShield  April 2012 - March 2013
Pacific Interpreters   August 2011 - April 2012
Harland Financial Solutions  March 2006 - August 2011
Harland Financial Solutions  June 2003 - March 2006
Alternative Resources Corporation  August 2000 - April 2003

Skills
Event Planning, Product Marketing, Editing, Marketing Communications, Trade Shows, Writing, Campaign Management, Strategic Planning, Advertising, Project Management, Social Media, Public Relations, Salesforce.com, Email Marketing, Marketing, Lead Generation, Marketing Automation, CRM, Copywriting, Press Releases, Strategy, SEO, Newsletters

Education
University of Montana   1996 — 2000
B.A., English Literature, with Honors

Experience
Peace Arch Montessori Preschool   May 2014 - Present
Sole Proprietor  January 2010 - Present
Lil' Sprouts   June 2013 - June 2014
Inspire Kids Montessori   August 2012 - May 2013
MovieWork Now Casting, Inc.   April 2012 - May 2013
Pacific Interpreters   December 2011 - April 2012
Lummi Nation School   October 2011 - March 2012
Adult Family Home   May 2011 - October 2011
Live-in Caregiver   August 2007 - July 2009
Thai Wisdom Association   November 2007 - June 2008

Skills
Teaching, Translation, Research, Microsoft Office, Social Media, Public Speaking, Microsoft Excel, PowerPoint, Microsoft Word, HTML, Project Management, Photography, Social Networking, Marketing, Web Design, Customer Service, Wordpress

Education
Age of Montessori   2013 — 2015
Montessori Teacher Certification, Early childhood Teacher education certification

Bellingham Technical College   2011 — 2012
Certification, Practical Nursing, Vocational Nursing and Nursing Assistants

Whatcom Community College   2010 — 2010
Anatomy and Physiology

Long Island University   2006 — 2007
Certificate, American Cultural Studies

Thai Wisdom Educational Association   2005 — 2007
Certificate, Children's Enrichment Activites

Khon Kaen University   2000 — 2004
BA, Social Development Management

Satreerajinutit school   1997 — 1999
Highschool diploma, with Honors in English & French

Experience
LanguageLine Solutions  November 2013 - Present
Pacific Interpreters   April 2011 - November 2013
CyraCom  June 2010 - March 2011
La Paloma   October 2008 - May 2010

Skills
Linguistics, Localization, Legal Translation, Multilingual, Technical Translation, Trados, Terminology, Intercultural..., Internationalization, Language Teaching, Website Localization, Medical Translation, Editing, Localization Testing, Transcription, English, PowerPoint, Subtitling, Simultaneous..., Conference Interpreting, Consecutive..., Globalization

Education
Pima Community College   2008 — 2010
Associate of Arts and Sciences (AAS), Language Interpretation and Translation

Experience
The Art of Connection   June 2013 - Present
Adventist Health  August 2012 - Present
Virginia Garcia Memorial Health Center  June 2012 - August 2012
Linfield College - Good Samaritan School of Nursing   June 2010 - December 2011
Multnomah County Health Department  September 2009 - June 2010
Multnomah County Health Department  September 2002 - September 2009
Golden Heart Center for Wellness   October 2006 - January 2009
City Chiropractic  April 2006 - October 2006
Pacific Interpreters   June 2000 - September 2002

Skills
EPIC Electronic Medical..., Medical Interpretation..., Healthcare, Teaching, Health, Spanish, Cpr Certified, Clinical, Public Health

Education
Linfield College - Good Samaritan School of Nursing   2010 — 2011
Bachelor of Science in Nursing (BSN), Nursing, graduated magna cum laude (3.9)

East West College of the Healing Arts   2004 — 2006
Medical Massage Therapy, 4.0

Hampshire College   1994 — 1999
Bachelor of Arts, descriptive grades, N/A

Experience
ELS Educational Services, Inc  July 2013 - Present
Woosung High School   March 2011 - February 2013
Yooseok Elementary School   March 2008 - February 2011
Shinchang Middle School   September 2005 - August 2007
EF English First  October 2004 - May 2005
Joh Shin TOP academy   October 2003 - September 2004
Alphabet City Academy   August 2002 - August 2003
Pacific Interpreters   January 2000 - October 2001
Pacificare (via Northwest Staffing Services)   July 1999 - December 1999
Stream Intl (via Adecco Inc.)   August 1998 - March 1999

Skills
Teaching, Teaching English as a..., Tutoring, Lesson Planning, Classroom, ESL, Classroom Management, Editing, Copy Editing, Writing, Creative Non-fiction, Microsoft Word, Proofreading, TEFL, Grammar, Business English, Pronunciation, Public Speaking

Education
University of California, San Diego   2011 — 2012
Certificate, Copy Editing

Northern Arizona University   1994 — 1997
Bachelor's degree, French Language and Literature

Ricks College   1992 — 1994
Associate of Arts and Sciences (AAS), French Language and Literature

Experience
First United Bank  May 2013 - Present
First United Bank  August 2012 - May 2013
West Corporation  November 2010 - August 2012
Pacific Interpreters   February 2010 - November 2010
West Corporation  July 2007 - February 2010
West Corporation  July 2006 - July 2007
American Title, Inc.   August 2002 - September 2003

Skills
SCCM, Active Directory..., Enterprise Software, Avaya Site..., Group Policy, Computer Hardware, Computer Repair, Project Management, Windows Scripting, Active Directory, Visio, Cisco IOS, Windows Server, Avaya, TCP/IP, Cisco Call Manager, Telecommunications, Telephony, Windows 7, VoIP, Technical Support, Disaster Recovery, System Administration, Switches, Customer Satisfaction, SharePoint

Education
Metropolitan Community College   1999 — 2002
AA, Networking

Metropolitan Community College   1999 — 2002
AA, Programming

Experience
Wingate University  July 2014 - Present
Pacific Interpreters   September 2009 - June 2014
UNC Charlotte  August 2012 - May 2013
Wingate University  January 2010 - December 2012
Private Spanish Tutor  August 2008 - August 2011
UNC Charlotte  August 2008 - May 2009

Skills
Translation, Proofreading, Editing, English, Localization, Foreign Languages, Technical Translation, Spanish, Microsoft Office, Organization, Language Teaching, Interpretation, Intercultural..., University Teaching, Multilingual

Education
University of North Carolina at Charlotte   2008 — 2011
Master of Arts (M.A.) in Spanish, Translating and Translation Studies

UNC Charlotte
Graduate Certificate in Translating and Translation Studies

UNC Charlotte
Certificate in Business Spanish

Universidad Autónoma de San Luis Potosí   1989 — 1993
Bachelor of Science (B.S.), Food Science and Technology

Experience
Kaiser Permanente  June 2015 - Present
LanguageLine Solutions  February 2013 - May 2015
Pacific Interpreters   June 2011 - February 2013
Restaurant Eugene, Holeman & Finch Public House, H&F Bread Co and H&f Bottle Shop   May 2010 - May 2011
Pacific Interpreters   January 2010 - February 2011
Pacific Interpreters   June 2008 - January 2010
Pacific Interpreters   2002 - 2008
Pacific Interpreters   2001 - 2002

Skills
Interpreting, Recruiting, Intercultural..., Human Resources, Editing, Call Centers, Translation, Proofreading, Customer Service, Teaching, Interviews, Payroll, Language Services, Foreign Languages, Localization, Linguistics, Healthcare, Globalization, Research

Education
Georgia State University   1997 — 2000
BA, Sociology

Experience
Independent Contractor  July 2010 - Present
Encounter Collaborative   May 2008 - June 2009
Pacific Interpreters   July 2003 - May 2008
National Meeting Company  May 2001 - March 2003

Skills
MS Office Suite, Adobe,..., Sales, New Business Development, Management, QuickBooks, Customer Service

Education
Southern Illinois University, Carbondale
Bachelor of Science, Cum Laude, Workforce Education, Family and Consumer Sciences

Experience
AT&T Performing Arts Center  March 2013 - Present
Pacific Interpreters   May 2012 - July 2012
Interlog USA, Inc/American West/ZLN   June 2010 - September 2011
Allstate  February 2005 - June 2010
Cardinal Health  May 2000 - September 2004

Skills
Process Improvement, Customer Service, Budgeting, Strategic Planning, Customer Relations, Budgets, Call Center, Leadership, Customer Satisfaction, Product Marketing, Account Management, Email Marketing, Project Management, Customer Experience, Salesforce.com, Call Centers, Sales, Management, Time Management

Education
University of Colorado Boulder   1989 — 1993
BA, Mass Communication

Experience
OHSU  June 2011 - July 2013
Pacific Interpreters   May 2011 - November 2012
UC Berkeley  February 2009 - August 2010
Rinat Neuroscience  June 2009 - August 2009

Education
Oregon Health and Science University School of Medicine   2013 — 2017
Doctor of Medicine (MD)

University of California, Berkeley   2006 — 2010
Bachelor of Science (B.S.)

Experience
OHSU/Dornbecher Foundation   June 2012 - Present
Retail Imaging  November 2009 - March 2011
Pacific Interpreters   March 2005 - June 2009

Skills
Typing, Computer Proficiency, Donor Solicitation, Team-oriented, Highly detail oriented, Strongly self-motivated, Maintaining..., Outspoken, Perfectionist, Training, Sales, Account Management, Customer Retention, Interviews, Recruiting, Customer Satisfaction, Customer Service, Cold Calling, Sales Management

Education
Portland Community College   2005 — 2008
Associate of Arts (A.A.), Counseling Psychology

Experience
Divine Frozen Yogurt   January 2011 - March 2012
Pacific Interpreters   2011 - 2012
Portland Community College  October 2010 - September 2011
The Standard  June 2007 - June 2010
Wilshire Credit Corporation  November 2004 - June 2007
Wells Fargo  November 1997 - July 2004

Education
Portland State University   2011 — 2013
Bachelors of Science, Criminal Justice and Corrections

Portland Community College   2007 — 2012
Associate's degree, General Studies

Experience
Pentagon Federal Credit Union (PenFed Credit Union)   September 2015 - Present
Pacific Interpreters   March 2009 - December 2013
ADT  1997 - 2009

Skills
Account Management, Customer Satisfaction, Customer Service, Employee Relations, Human Resources, Management, Recruiting, Team Building, Team Leadership, Training, Microsoft Office

Education
Bellevue University
BS, Human Resource Management