PacifiCare Health Systems
Industry: Insurance company
DescriptionPacifiCare Health Systems was a Fortune 500 healthcare company based in Cypress, California. It was acquired by UnitedHealth Group in late 2005, which continued to market health plans under the PacifiCare and SecureHorizons names until 2011, when it changed to the UnitedHealthcare name. Headquarters: Cypress, California, United States Founder: Terry O Hartshorn Founded: 1983 Number of employees: 7,500 Subsidiaries: UnitedHealthcare Inc, Spectera Inc, Parent organization: UnitedHealth Group
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PacifiCare Health Systems Employees
Aon Hewitt March 2015 - Present
Deseret Mutual Benefit Administrators June 1999 - March 2015
PacifiCare Health Systems September 1997 - June 1999
Blue Cross Blue Shield of Massachusetts January 1994 - September 1997
Human Affairs Intentional January 1993 - December 1993
Skills
Insurance, Employee Benefits, Financial Modeling, Financial Analysis, Actuarial Science, Data Analysis, Analysis, Access, Reinsurance, Public Speaking, Leadership, Financial Reporting, Commercial Lines, Relationship Building, Actuaries, Loss Reserving, Health Insurance, Training, Valuation, Process Improvement, Risk Management, Microsoft Excel, Medicare, Strategic Planning, Fraud Detection, Customer Service, Statistics, Statistical Data..., Statistical Tools, Statistical Programming, Statistical Reporting, Six Sigma, Black Belt, Contract Negotiation, Business Intelligence, VBA, Microsoft SQL Server, Product Development, Product Design, PowerPoint, Microsoft Word, Microsoft Office
Education
Brigham Young University 1985 — 1992
Bachelor of Science (B.S.), Statistics
Vision Local Media Corp dba Denver Website Designs January 2015 - Present
Carrie Diaz Design December 2000 - August 2015
Active Network 2010 - September 2014
Quark September 2007 - May 2009
DIRECTV October 2004 - September 2007
Comcast Cable August 2004 - March 2005
Qwest February 2002 - January 2003
PacifiCare Health Systems December 1995 - January 2001
Skills
Web Design, Web Content Management, Graphic Design, Logo Design, Technical Support, Graphics, Illustrator, Graphic Designer, Software Support, Event Planning, Marketing Event Planning, SEO, Keyword Research, Dreamweaver, HTML, Facebook, CSS, Sr. Technical Support..., Customer Service and..., Web Designer, Website Creation and..., Project Planning and..., Muse, Billing Solutions, Email Marketing, Salesforce.com, Customer Service, Marketing, Social Media, Photoshop, Training, Google Analytics, Google Webmaster Tools, CRM
Education
Art Institute of Colorado 1995 — 1997
Associate's degree, Design and Visual Communications, Graphic Design
University of Colorado at Boulder
CompassX Group March 2014 - March 2015
Blue Shield of California March 2009 - December 2009
DirecTV August 2008 - December 2008
UnitedHealth Group March 2007 - August 2008
PacifiCare Health Systems 2003 - 2008
UnitedHealth Group September 2003 - February 2006
PacifiCare 2002 - 2005
eLoyalty January 1999 - September 2003
PricewaterhouseCoopers 1998 - 1998
Skills
Metrics, CRM, Project Management, Salesforce.com, Software Development, Business Process, Consulting, Software Deployment, Analytics, Cloud Computing, Leadership, Software Documentation, Enterprise Software, Strategy, Databases, Process Improvement, Strategic Partnerships, Call Centers, PMO, Data Warehousing
Education
Brigham Young University 1992 — 1998
BS, Business
Brigham Young University 1992 — 1998
Bachelor's degree, Business Administration and Management, General
Kaiser Permanente March 2012 - Present
Kaiser Permanente August 2003 - July 2010
PacifiCare Health Systems December 2002 - May 2003
Aetna 1998 - 2002
Law Offices of Robert T Harris January 1997 - February 1998
Skills
Public Speaking, Hospitals, Training, Healthcare, Management, Coaching, Curriculum Development, Inpatient, Adult Education, Projects, Revenue Cycle, Ambulatory, Medicare, Invoicing, Leading Projects, Billing, Grant Writing
Education
California State University-Bakersfield 2012 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
California State University-Bakersfield 2010 — 2011
Bachelor of Science (B.S.), Business Administration, Management Concentration
East Los Angeles City College 2005 — 2007
Associate, Business
Watterson College 1996 — 1998
Paralegal Studies, Law
Mercer 2012 - 2014
Medica 2005 - 2012
Deloitte Consulting 2003 - 2005
Aon 2001 - 2003
PacifiCare Health Systems 1995 - 2000
Towers Watson (formerly Watson Wyatt) 1992 - 1995
Skills
Management Consulting, Corporate Executive..., Business Development, Entrepreneurship, Product Development
Education
Brigham Young University 1987 — 1991
Bachelor of Science
In support of legacy healthcare software systems July 2014 - Present
Xerox State Healthcare LLC July 2011 - June 2014
Aramark Uniform Services June 2010 - December 2010
Affiliated Computer Services (ACS) June 2009 - December 2009
Health Net September 2005 - June 2009
State of Nevada, Division of Child and Family Services March 2004 - October 2004
Insurers Administrative Corporation October 2003 - March 2004
Sierra Health Services July 2003 - October 2003
PacifiCare Health Systems December 2001 - March 2002
South Shore Yacht Club (SSYC) January 2001 - January 2002
Skills
Six Sigma, Team Management, Project Management, Team Building, Business Analysis, Process Improvement, Team Leadership, Strategic Planning, SDLC, Access, Analysis, Vendor Management, Program Management, SQL, Project Planning, PMP, Databases, Software Project..., SharePoint, Visio, Outsourcing, Requirements Analysis, Leadership, Business Intelligence, Integration, Training, Business Process..., Requirements Gathering, Software Documentation, Business Process, IT Management, IT Strategy, Systems Analysis, Quality Assurance, Software Development, PMO, MS Project, Disaster Recovery
Education
California State University-Sacramento 1971 — 1976
Bachelor's Degree, Computer Science
Antelope Valley College 1968 — 1971
Associates of Arts, Electrical Engineering
Paraclete High School 1964 — 1968
Graduate, General education
Measure B, Bond Measure February 2014 - Present
Buena Park School District September 1999 - Present
PacifiCare Health Systems September 1996 - September 1999
Wyle Electronics October 1994 - September 1996
Skills
Microsoft Excel
Education
Azusa Pacific University 2001 — 2003
Master's degree, Curriculum and Instruction
California State University-Long Beach 1988 — 1993
Bachelor of Science (BS), Finance
Lakewood High School 1984 — 1987
ConSova Corporation November 2013 - Present
Orion Western Skies Billing September 2012 - November 2013
Regis Corporation 1991 - 2013
Apria Healthcare July 2007 - September 2012
Great-West Healthcare 2005 - 2007
HMS Colorado 2005 - 2005
Concentra Integrated Services 2002 - 2003
PacifiCare Health Systems 1996 - 2002
Skills
Healthcare, Health Insurance, Durable Medical..., Medical Billing, Medical Terminology, HIPAA, COBRA, Claims Handling, Claims Investigations, Customer Service, Customer Satisfaction, Customer Oriented, Sales, Open Enrollment, Provider Enrollment, Account Reconciliation, Accounts Receivable, Third Party Billing, Billing Process, Medicare, Medicaid, Eligibility, Verification, Prior Authorization, Subcontracting, Insurance, Appointment Scheduling
Education
Bel-Rea Institute of Animal Technology 2003 — 2003
Veterinary Science, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Xenon International Academy-Denver 1990 — 1991
Cosmetology, Cosmetology/Cosmetologist, General
Monarch HealthCare March 2015 - Present
St. Joseph Health January 2001 - 2014
PacifiCare Health Systems January 2001 - March 2001
PacifiCare Health Systems February 1999 - January 2001
Skills
Healthcare, Hospitals, Managed Care, Healthcare Management, HIPAA, Healthcare Information..., Physicians, EMR, Revenue Cycle, Medicare
Education
California State University-Dominguez Hills 1996 — 1998
Public Administration, Health/Health Care Administration/Management
Fidelity National Financial March 2015 - Present
Buyers Protection Group February 2014 - Present
alliantgroup March 2012 - February 2014
Synergy Direct Response June 2011 - May 2012
Clearwire June 2010 - May 2011
LandAmerica/Southland Title November 2006 - November 2010
Ameritas April 2005 - April 2007
Fidelity National Financial September 2003 - August 2005
PacifiCare Health Systems October 2002 - September 2003
UnumProvident August 2001 - October 2002
Skills
Sales Management, Customer Relations, Proposal Writing, Inventory Management, Account Management, Customer Service, PowerPoint, Problem Solving, Excel, Windows, Event Management, Expenses, Salesforce.com, Sales Support, Sales Operations, Inside Sales, Direct Marketing, Direct Sales, Direct Mail, Budgeting, Event Planning, Event Marketing, Corporate Events, Oracle HR, HR Solutions, Forecasting, Healthcare, Insurance, Key Account Management, KPI, Team Leadership, Lotus Notes, Microsoft Office, Outlook, Telecommunications, Databases, Data Entry, Database Administration, Database Management, Employee Relations, Internet, Mentoring, Newsletters, Organizing, Real Estate, Training & Development, Business Travel, Travel Planning, CRM software, Budgets
Education
Ashford University 2009 — 2012
Bachelor of Business Administration (BBA), Marketing/Marketing Management, General
American Intercontinental University 2003 — 2008
Bachelor of Business Administration (BBA), International Business
Agoura High 1994 — 1996
Diploma, General Education
Soul Art Designs January 2000 - Present
Emily Kay Design Studio January 2000 - February 2014
Corral Dybas Group November 2006 - February 2010
PacifiCare Health Systems November 1999 - May 2003
Skills
Leadership Development, Critical Thinking, Proactive Problem..., Office Administration, Process Redesign, Relationship Management, Strategic Planning, Financial Reporting, Financial Analysis, Visual Arts, Training, Graphics, Creative Direction, Leadership, Marketing, Layout, Strategy, Management, Art, Photography, Photoshop
Education
University of Phoenix 2003 — 2006
Master of Business Administration (MBA), Business and Education
Arizona State University 1994 — 1998
BFA, Fine Art and Art History
Argosy University Phoenix 2008 — 2010
MA, Forensic Psychology
Lake Havasu High School 1988 — 1991
High School Diploma, General
Arizona State License 2013 — 2013
L169, Accident/Health and Life
Irvine Company 2005 - Present
Self Employed 2003 - 2005
PacifiCare Health Systems 2001 - 2003
Skills
Data Center, Disaster Recovery, VMware, System Administration, Storage, Virtualization, DNS, VMware ESX, Infrastructure, IT Operations, Troubleshooting, IT Strategy, Servers, Business Continuity, Technical Support, Architecture, Citrix
Education
Brandman University, Part of the Chapman University System 2011 — 2014
Master of Business Administration (M.B.A.)
California State University-Long Beach 1987 — 1992
Bachelor's Degree, Business Administration and Management, General
US Army Garrison, Hawaii June 2014 - Present
The Center for Law and Military Operations May 2013 - May 2014
US Army June 2010 - May 2012
US Army June 2008 - June 2010
US Army January 2005 - June 2008
US Army September 2003 - December 2004
PacifiCare Health Systems January 2000 - May 2003
Skills
Litigation, Discovery, Regulatory Requirements, Military Justice, Legal Research, Criminal Law, Administrative Law, Legal Writing, Appeals, Defense, Government, Contract Negotiation, National Security, Criminal Defense, Biomarker Discovery, Mediation, Enforcement, Evidence
Education
The Judge Advocate General's School at UVA 2012 — 2013
Master of Laws (LLM)
Loyola Law School, Los Angeles 1995 — 1998
JD
California State Polytechnic University-Pomona 1993 — 1995
BA
VPHS
Ayers Insurance Agency of Arizona August 2013 - Present
UnitedHealthcare November 2002 - August 2013
PacifiCare Health Systems November 2002 - December 2005
Skills
Medicare, Managed Care, HIPAA, HMO, Disability Insurance, Long-term Care, Claim, Healthcare Industry, Employee Benefits, Health Savings Accounts, Health Policy, Provider Relations, Life Insurance, Sales, Leadership, PPO, Retirement, Health Insurance, Strategic Planning
Education
Arizona State University 1995 — 1998
BS, Business/Corporate Communications
Providence Health & Services July 2014 - Present
AR Consulting, LLC March 2012 - March 2014
PwC February 2005 - November 2011
Providence Health & Services February 2003 - February 2005
PacifiCare Health Systems January 1997 - September 1999
El Camino Hospital June 1995 - June 1997
Bakersfield Family Medical Center 1993 - 1995
Calera Recognition Systems 1992 - 1993
Kern Radiology 1989 - 1992
Skills
Healthcare, Healthcare Consulting, Project Portfolio..., Project Management, Process Optimization, Manage Client..., Product Development, Organizational..., Process Improvement, Performance Improvement, Regulatory Audits, Compliance, Employee Benefits, Medicare, Medicaid, Leadership, Program Management, Management, Strategy, Revenue Cycle, Training, Strategic Planning, Managed Care, HIPAA, Healthcare Management, Change Management, Business Process..., Team Building
Education
Mission College, Santa Clara 1992 — 1993
General Studies
Bakersfield College 1989 — 1990
General Studies
Alliant Asset Management January 2005 - Present
PacifiCare Health Systems 2004 - 2004
Skills
LIHTC, Affordable Housing, Tax Credits, Asset Management, Real Estate Economics, Finance, Property Management, Real Estate Development, Apartments, Real Estate, Financial Modeling, Financial Analysis, HUD, Financial Reporting, Project Finance, Corporate Real Estate, Real Estate Financing, Disposition, Investments, Portfolio Management, Loans, Leases, Due Diligence, Microsoft Excel, Microsoft Office, Microsoft Word, Dispositions
Education
American Intercontinental University 2004 — 2007
Bachelor of Business Administration (B.B.A.), Healthcare Management
Wartburg College 2000 — 2004
Marketing/Buisness Administration
CareMore Health Plan February 2013 - Present
UnitedHealth Group 2007 - October 2012
UnitedHealth Group 2002 - 2007
PacifiCare Health Systems 1995 - 2002
Health Net 1992 - 1995
Skills
Product Development, Product Management, Product Leadership, Health Insurance, Health Care Reform, Affordable Care Act, Managed Care, Medicare, Medicare Advantage, Medicare Part D, Medicare Prescription..., HMO, PPO, Group Medical, Group Retiree, Dental Insurance, Vision Insurance, Voluntary Employee..., Individual Health..., Pharmacy Benefit..., Product Planning, Healthcare, Strategic Planning, Sales Operations, Team Leadership, Cross-functional Team..., Healthcare Industry, Vendor Management, Medicaid Managed Care, Business Integration, Cross Functional Team..., Process Improvement, Healthcare Management, Medicaid, Disease Management, Health Policy, Strategy, Program Management, HIPAA, Competitive Analysis, Utilization Management, Leadership
Education
Butler University
BS, Business Administration
Eastern Illinois University
MBA
UnitedHealthcare February 2006 - Present
PacifiCare Health Systems 2000 - 2006
Dignity Health (was Catholic Healthcare West) 1998 - 2000
Bakersfield Family Medical Center 1992 - 1998
California Emergency Physicians 1980 - 1992
Skills
Healthcare, Hospitals, Utilization Management, Medicine, Physicians, Credentialing, Management, Clinical Research, Public Health, Public Relations, Healthcare Management, Disaster Medicine, Health Policy, Managed Care, Medical Management, Disease Management, Home Care, Emergency Medicine, Internal Medicine, Medicare, Informatics, Peer Reviews, Media Presentations, HMO, Healthcare Consulting, Medicaid, PPO
Education
Tulane University 1999 — 2001
MMM, Masters in Medical Management
Albany Medical College 1972 — 1977
MD, Medicine
University of California, Irvine 1971 — 1972
Bachelor of Arts (B.A.), Psychobiology
82nd Airborne Division/Fort Bragg 1968 — 1969
E5/Sergeant, Airborne Infantry & Military Intelligence
Northwestern University 1963 — 1967
BA, Architectural Design
Los Angeles County District Attorney March 2007 - Present
March Vision Care October 2006 - February 2007
Southwest Administrators Inc. October 2005 - October 2006
Fulfillment Fund September 2001 - June 2003
PacifiCare Health Systems May 2000 - September 2001
Cardinal Health , Specialty Pharmaceutical Distribution April 1998 - May 2000
LA Care Provider April 1996 - April 1998
City of Los Angeles March 1995 - April 1996
Skills
Economic Development, Commercial Real Estate, Real Estate Development, White Collar Criminal..., Fraud Investigations, Healthcare Information..., Business Systems..., Public Speaking, Data Analysis, Real Estate Transactions, Trusts, Criminal Law, Litigation, Trials, Jury Trials, Criminal Defense, Evidence, Voir Dire, Legal Writing, Juvenile Law, Prosecution, Legal Research, Westlaw, Courts, Trial Practice, Law Enforcement, Hearings, Family Law, Lexis, Mediation
Education
Southwestern University School of Law 2003 — 2005
Doctor of Law (JD), Law
California State University-Dominguez Hills 1996 — 1999
Bachelor of Science (B.S.), Public Administration
Cornell University
Hotel Real Estate Investments and Asset Management
University of Southern California
Real Estate Development
University of California, Irvine Extension October 2011 - Present
Freelance October 2008 - Present
CSAA 2007 - 2008
United Healthcare 2006 - 2007
IBM Global Services 2002 - 2006
PacifiCare Health Systems 2000 - 2002
City of Anaheim (Subcontracted through SCT) 1999 - 2000
Xerox 1995 - 1998
Xerox Customer and Marketing Education 1991 - 1995
Skills
Troubleshooting, Requirements Analysis, Process Improvement, Business Analysis, SDLC, Visio, Integration, System Administration, Software Documentation, Software Development, SQL, Perl, Team Building, Linux, Unix, Enterprise Software, Training, Access, Management, Project Management, Vendor Management, Requirements Gathering, SharePoint, Networking, Leadership, IT Management, Business Intelligence, Team Leadership, Analysis, Program Management, Data Warehousing, Agile Methodologies, IT Strategy, Project Planning, CRM, Change Management, Business Process..., Technical Support, Disaster Recovery, XML, Product Management, Enterprise Architecture, Scrum, SaaS, ITIL, Data Center, Information Technology, Windows, Operating Systems
Education
California State University-Dominguez Hills
BA, Finance
Anaheim Precision Mfg. June 2006 - Present
PacifiCare Health Systems May 2004 - January 2006
Metro One September 2003 - May 2004
AARP American Association of Retired Persons January 2001 - September 2001
Priceline.com December 1998 - December 2000
Skills
Aerospace, Production..., Creative Solutions, Software Development, Computer Building, Blueprint Reading, Manual Drafting, Model Building, Audio/Visual..., Database Cleanup and..., Financial Analysis, Software Quality Control, Hardware Support, Wireless Networking, Technical Writing, Manufacturing, Process Improvement
Education
Downtown Ft. Lauderdale Design and Drafting - Central Campus 1999 — 2002
36 Credits towards Architecture Bachelor, CAD/CADD Drafting and/or Design Technology/Technician, 4.17 GPA
Broward Community College 2000 — 2001
Bachelor of Architecture (B.Arch.), Architectural Drafting ; Architectural History ; Model Building
Miami Dade Community College 1998 — 2000
Business/Corporate Communications, 3.75
Miami Killian Sr. High School 1995 — 1998
HS Diploma, Psychology; Media & Communications; Advanced Writing; Computer Programming, 4.17
Belen Jesuit Preparatory School 1991 — 1997
High School, Algebra, Geometry, Science, Biology, Catholic Theology, Fine Arts, Music, Events Band., 4.05
Beckman Coulter March 2014 - Present
Beckman Coulter December 2009 - March 2014
Pacmin May 2008 - December 2009
Advanced Sterilization Products (ASP) February 2008 - May 2008
PacifiCare Health Systems January 2006 - March 2007
Department of Veterans Affairs 2004 - 2006
Vident June 2001 - June 2004
Skills
Operations Management, Cross-functional Team..., Team Building, Supply Chain Management, Inventory Management, Process Improvement, Logistics, Project Planning, Medical Devices, Supply Chain, Lean Manufacturing, Lotus Notes, Microsoft Office, Business Strategy, System Administration, Inventory Control, Purchasing, Continuous Improvement, Negotiation, Microsoft Excel, Program Management, Forecasting, Market Research, Contract Management, Change Management, CAPA, Vendor Management, Business Planning, Team Leadership, Quality System, Contract Negotiation, Warehouse Management, Product Development, Procurement, Project Management, Materials Management, Manufacturing, Product Management, Warehousing, Analysis, Leadership Development, FDA, Leadership, Customer Service, MRP, Marketing Strategy, Demand Planning, Oracle Applications, Management, Supply Management
Education
California State University-Fullerton, Mihaylo College of Business and Economics 2007 — 2010
MBA, Management
California State Polytechnic University-Pomona 1996 — 1999
BA, Behavioral Science
TakeCare Insurance Company, Inc. June 2015 - Present
TakeCare Insurance Company, Inc. April 2009 - May 2015
TakeCare Insurance Company, Inc. September 2001 - March 2008
PacifiCare Health Systems June 1995 - March 2000
Skills
Management, Process Improvement, Business Analysis, Team Building, Leadership, Program Management
Education
Beloit College 1987 — 1991
Bachelor of Arts, Anthropology
Vianney 1983 — 1987
Blue Sage HR Solutions February 2010 - Present
DR Horton July 2005 - May 2009
PacifiCare Health Systems 1995 - 2004
Skills
Human Resources, Employee Relations, Employee Benefits, Employee Training, Onboarding, Team Building, Employee Engagement, Personnel Management, Benefits Administration, Talent Management, HR Consulting, Performance Management, Succession Planning, Hiring, Workforce Planning, Recruiting, Employee Handbooks, Human Resource..., HR Policies, Talent Acquisition, New Hire Orientations, Policy Writing, Job Fairs, Organizational..., Career Development..., Interviews, Resume Writing, Employment Law, Process Improvement, Benefits Negotiation, Organizational..., Compliance, Mentoring, Leadership, Mentoring Program...
Education
Azusa Pacific University
Business Management
Cerritos College
General Studies
Champion College Services March 2010 - Present
Golden State Foods July 2008 - September 2009
JPMorgan Chase September 2007 - July 2008
Golden State Foods August 2003 - August 2007
Advanced Interactive Systems October 2002 - August 2003
Volt Technical Resources August 2000 - October 2002
PacifiCare Health Systems August 1997 - June 2000
Prudential Property & Casualty August 1993 - August 1997
Skills
Organizational..., Performance Management, Staff Development, Conflict Resolution, Coaching, Employee Relations, Succession Planning, Employee Engagement, Strategic Planning, Business Development, Training, Program Management, Employee Benefits, Recruiting, Benefits Administration, Payroll
Education
Arapahoe Community College 1994 — 1999
Associates of General Studies, General Studies
Denver Lutheran High School 1989 — 1993
Diploma
ExcelAccess 2010 - Present
Infodatix 2010 - Present
Career Step 2009 - 2010
Flowserve 1999 - 2009
Altius Health Plans 1998 - 1999
PacifiCare Health Systems 1995 - 1998
Skills
Access, Excel, VBA, Systems Analysis, Business Requirements, Business Analysis, OLAP, Microsoft Excel, Budgets, Forecasting, Microsoft SQL Server, Process Improvement, Microsoft Office, Pivot Tables, Business Intelligence, Analysis, Data Warehousing, Data Analysis, Strategic Planning, Programming, Financial Analysis, Oracle, Management
Education
Utah State University - Jon M. Huntsman School of Business 1998 — 2000
MBA, Accounting Emphasis
Brigham Young University 1988 — 1995
BA, Economics
Dell October 2012 - Present
Arcadian Health Plan January 2011 - October 2012
United Healthcare January 2008 - January 2011
Blue Cross of CA 2006 - 2008
PacifiCare, A UnitedHealthcare Company 2002 - 2006
PacifiCare Health Systems 1997 - 2002
PacifiCare Health Systems 1993 - 1997
FHP 1988 - 1993
Skills
Medicare
Education
Brigham Young University
BA, Communications
University of Phoenix
MBA, Business
Dean Health Plan August 2010 - Present
MVP Health Care April 2007 - December 2009
Coventry Health Care December 2004 - December 2006
Coventry Health Care July 2003 - June 2005
PacifiCare Health Systems November 2001 - June 2003
United Healthcare January 1996 - November 1998
Skills
Medicine, Healthcare, Managed Care, Internal Medicine, Healthcare Management, Informatics, Medical Education, Oncology, Clinical Trials, Critical Care, Epidemiology, Medical Affairs
Education
Wilkes University 1998 — 2000
MBA, Business
University of Connecticut 1995 — 1998
MPH, Public Health
Harvard Medical School 1971 — 1975
MD, Medicine
Albright College 1967 — 1971
BS, Biology
Verizon Wireless August 2011 - Present
VerizonWireless 2008 - August 2011
Verizon Wireless September 2000 - 2008
PacifiCare Health Systems September 1993 - August 2000
AirTouch February 1992 - August 1993
Southern California Gas Company 1990 - 1992
Skills
Quality Management, Software Project..., Agile Methodologies, Management, Integration, Telecommunications, SDLC, Process Improvement, Strategic Planning, Unix, Project Management, Business Analysis, IT Strategy, Vendor Management, IT Management, Enterprise Architecture, Requirements Analysis
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1994 — 1998
Master of Business Administration (M.B.A.)
California State Polytechnic University-Pomona 1988 — 1991
BS, Computer Information Systems
Arrowhead Christian Academy
High School
Inland Christian School
Intermediate School
Wings of Love International, LLC November 2010 - Present
United Health Care January 2005 - December 2006
PacifiCare Health Systems 1993 - 2005
PacifiCare, A UnitedHealthcare Company 1993 - 2005
Hughes Aircraft Company December 1981 - April 1993
Education
University of Santa Monica 2000 — 2002
MS in Spiritual Psychology
Ball State University 1972 — 1975
MAE, Education
Innovation Pavilion Vice PresidentChronic Disease SpecialistsMarch 2013 - December 2014
Kissing Camels Surgery Center December 2009 - January 2011
CodeOne, Inc. 2006 - 2009
XLHealth 1996 - 2000
PacifiCare Health Systems 1992 - 1995
Lincoln National 1985 - 1992
Skills
Medicare, Customer Service, Medicaid, Healthcare Industry, Managed Care, Healthcare Management, Hospitals, Health Insurance, Healthcare Information..., Healthcare Consulting, HIPAA, Revenue Cycle, EHR, Physician Relations, Quality Improvement, Provider Relations, Disease Management, EMR
Education
Assumption College
Bachelor of Arts (B.A.)
East Carolina University
Master of Business Administration (MBA)
Blue Cross of Idaho December 2001 - Present
PacifiCare Health Systems January 1997 - December 2001
Skills
Health Insurance, Managed Care, Medicare, Employee Benefits, Claim, Process Improvement, Business Analysis, Risk Management, Medicaid, Vendor Management, Strategic Planning, HIPAA, SDLC, Change Management, Healthcare, Team Building, Disability Insurance, Project Management, Business Intelligence, Data Warehousing, Program Management
Education
University of California, Los Angeles 1985 — 1987
Master's degree, Health Services Administration
Brigham Young University 1981 — 1985
Bachelor of Science (BS), Finance and Financial Management Services
Chamberlain College of Nursing October 2012 - Present
Kaiser Foundation Healthplan of Georgia June 2008 - October 2012
CIGNA Healthcare June 2006 - June 2008
Cobb & Douglas Public Health September 2002 - June 2006
UCB Pharma October 2000 - September 2002
Prudential Healthcare 1997 - 2000
PacifiCare of Oklahoma 1992 - 1995
PacifiCare 1989 - 1995
PacifiCare Health Systems 1989 - 1995
Childrens Hospital of Los Angeles 1982 - 1989
Skills
Strategic Planning, Medical Records, Database Management, Records Management, Managed Care, Credentialing, Healthcare Management, Process Improvement, HIPAA, Problem Solving, Healthcare Peer Review, Process flow, Training & Development, Staff Training, Software Training, Training Skills, Healthcare, Peer Reviews, Hands-on Training, Training, Employee Training, Management, Process Flow, Hospitals, Performance Improvement, Leadership, Nursing, Informatics, Medicare, Accreditation, Healthcare Information..., Public Health, Health Policy, Healthcare Consulting, Quality Improvement, Clinical Research, EMR, Database Admin, Patient Safety, Physician Relations, Physicians, Policy, Medicine, EHR, Epic Systems, BLS, Disease Management, Medical Education, Revenue Cycle
Education
Azusa Pacific University 1987 — 1991
MSN, Nursing - Administration
California State University-Dominguez Hills 1982 — 1985
BS, Nursing
Los Angeles Valley College 1981 — 1983
AA, Liberal arts
Pottsville Hospital School of Nursing` 1974 — 1977
Diploma, nursing
UnitedHealth Group December 1995 - Present
Securiosity.net May 2011 - Present
Irvine Valley College January 2012 - Present
PacifiCare Health Systems August 1993 - December 1995
Nursing Unlimited Inc June 1991 - August 1993
IBM February 1992 - November 1992
Skills
VPN, EIGRP, BGP, ASA, OSPF, MPLS, MPLS VPN, VPLS, Network Architecture, Enterprise Architecture, System Architecture, Data Center, Routing, Cisco Technologies, Firewalls, IP, Security, TCP/IP, Cisco IOS, Integration, VMware, Switches, QoS, CCNA, Servers, IT Management
Education
Florida Atlantic University 1992 — 1996
Master of Science, Computer Science
B. M. S. College of Engineering 1985 — 1990
Bachelor of Engineering, Computer Science
Zions Bancorporation May 2015 - Present
BNY Mellon September 2014 - May 2015
Zions Bancorporation February 2010 - September 2014
Symbiosis International June 2005 - February 2010
PacifiCare Health Systems September 2005 - February 2006
General Motors May 2005 - September 2005
Skills
InfoSphere Information..., Datastage, ETL, Data Warehousing, Production Support, Control-M, SDLC, DMX, Greenplum, Oracle, Data Integration, Data Migration, User Acceptance Testing, Unix, Data Marts, Data Quality, PL/SQL, Performance Tuning, Shell Scripting, AIX, DB2, Business Intelligence, Toad, Unix Shell Scripting, Visual Basic, Microsoft SQL Server, Business Requirements, Testing, AtTask, IBM AIX, DataStage
Education
Oklahoma State University 2005 — 2006
Masters, Telecommunication Management
Oklahoma State University 2000 — 2003
Masters, Electrical Engineering
Alliance Francaise, Pondicherry 1998 — 2000
Diplome de Langue, French Language and Literature
Computer Software College, Pondicherry 1998 — 2000
Software Training in Oracle, Visual Basic, C, C++, Oracle
Assam University 1994 — 1998
Bachelor of Engineering, Electrical Engineering
Petit Seminaire Higher Secondary School 1982 — 1994
Higher Secondary, Maths, Physics, Chemistry & Biology
Holt International Children's Services January 2006 - Present
Live Event Marketing 2011 - 2011
Digital Insurance March 2006 - February 2009
PacifiCare Health Systems 1995 - 2002
World Vision 1993 - 2001
Skills
Fundraising, Strategic Planning, Microsoft Excel, Public Relations, Microsoft Office, Event Planning, Volunteer Management, Social Media, Public Speaking, Event Management, Community Outreach, Nonprofits, Customer Service, Organizational..., Social Networking, Training
Education
Azusa Pacific University 1983 — 1987
Bachelor of Arts, Business and Administration
Vanguard University of Southern California 1981 — 1982
business and Administration
Youth With A Mission 1980 — 1981
Missionary Training
Kaiser Permanente December 2007 - Present
Aon Consulting February 2006 - November 2007
WebMD August 2004 - February 2006
Harvard Pilgrim Health Care February 2002 - August 2004
Hewitt Associates February 2000 - February 2002
Towers Perrin February 1997 - February 2000
PacifiCare Health Systems August 1996 - February 1997
Mercer July 1995 - August 1996
Towers Perrin June 1994 - August 1995
Skills
MS Office Suite, Project Management, Market Analysis, Microsoft Office, Employee Benefits, Health Insurance, Healthcare, Insurance, Strategy, Strategic Planning, Management, Managed Care, Process Improvement, Leadership
Education
Boston University - School of Management 1997 — 2003
MBA, Business
Brigham Young University 1989 — 1994
BS, Business
CareMore Health Plan November 2009 - Present
UnitedHealth Group July 2006 - November 2009
PacifiCare Health Systems 1993 - July 2006
PacTel Cellular 1991 - 1993
Education
California State Polytechnic University-Pomona
Cambia Health Solutions April 2013 - Present
Regence BCBS of Oregon 2010 - Present
The ODS Companies 2000 - September 2010
UltraLink May 1998 - April 2000
Allianz Life April 1998 - April 2000
PacifiCare Health Systems 1996 - 1998
CIGNA Healthcare April 1991 - April 1995
CIGNA Healthcare 1991 - 1994
Skills
Health Insurance, Healthcare, Managed Care, Disease Management, Medicare, Health Policy, Healthcare Management, Utilization Management, Health Economics, Healthcare Industry, Medicaid, Clinical Research, EMR, Quality Improvement, Medicine, Provider Relations, Informatics, Employee Benefits, Pediatrics, Case Managment, Healthcare Consulting, Physicians, HIPAA, Case Management, Network Development, NCQA, Health Care Reform, Credentialing, HMO, PPO, Pharmacy Benefit..., HEDIS, EHR, Dark Comedy
Education
Loma Linda University, School of Medicine 1968 — 1972
MD, Medicine
Andrews University 1967 — 1968
BA, Biology
Canadian Union College 1965 — 1967
AB, Pre-med
Medata Inc. June 2010 - Present
Coventry Health Care January 2009 - March 2012
StrataCare, Inc. September 2009 - July 2010
Coventry Health Care August 2007 - July 2009
Hireright Inc, July 2005 - July 2007
TC3 Health August 2004 - May 2005
Fair Isaac July 2001 - August 2004
Fair Isaac November 2000 - July 2001
PacifiCare Health Systems May 1999 - November 2000
Oakley November 1997 - February 1999
Education
California Polytechnic State University-San Luis Obispo 1993 — 1997
BA
North Shore LIJ CareConnect April 2014 - Present
Kaiser Foundation Health Plan April 2007 - August 2013
PacifiCare Health Systems 1997 - 2007
Skills
Managed Care, Health Insurance, Healthcare, Medicare, Employee Benefits, Medicare Part D, HMO, Insurance, Health Policy, Data Analysis
Education
Bowling Green State University
Bachelor’s Degree, Mathematics
University of South Carolina-Columbia
Master’s Degree, Mathematics
B2B CFO August 2013 - Present
Trusted Advisor Network 2013 - 2014
Express Scripts April 2007 - August 2013
PacifiCare Health Systems June 2002 - October 2005
Future One 1999 - 2002
MicroAge 1996 - 2000
Caremark International Ltd 1980 - 1994
Skills
Financial Modeling, Operations Management, Problem Analysis, Business Strategy, Metrics Reporting, Incentive Programs, Small Business, Business Development, Trusted Business Partner, Healthcare Analytics, Creative Solutions, Finance, Financial Reporting, Budgets, Accounting, Strategic Financial..., Start-ups, Internal Controls, Mergers & Acquisitions, Executive Management, Auditing, Financial Planning
Education
Augustana College
Bachelor's degree, Accounting and Business/Management
Dept. of Child Safety April 2015 - Present
American Express December 2014 - Present
American Express August 2014 - December 2014
American Express July 2013 - August 2014
Ocotillo Phoenix Public Library August 2013 - December 2013
American Express March 2008 - July 2013
US Airways September 2007 - March 2008
Arizona State University July 2006 - September 2007
PacifiCare Health Systems May 2002 - March 2006
Skills
Call Centers, Customer Experience, Credit Cards, Customer Service, Customer Satisfaction, Financial Services, Customer Retention, Banking, Payments, Process Improvement, Relationship Management, Credit, Lotus Notes, Management, Business Analysis, Team Leadership, Microsoft Excel, Training, Career Development
Education
Arizona State University 2008 — 2013
Bachelor of Science (BS), Interdiscplinary Studies in Organizational Studies
Empact-SPC August 2013 - Present
Quarterline Consulting Services April 2013 - August 2013
Native Health April 2008 - April 2013
Superstition Mountain Mental Health November 2007 - April 2008
PacifiCare Health Systems June 1995 - June 2005
Skills
Clinical Research, Case Managment, Adolescents, Mental Health, Community Outreach, Program Management, Non-profits, Healthcare Management, Google Groups, Workshop Facilitation, Social Services, Healthcare, Public Speaking, Grant Writing, CBT, Program Development, Psychotherapy, Case Management, Crisis Intervention, Grants, Mental Health Counseling, Nonprofits, Program Evaluation, Psychology, Treatment
Education
Argosy University Phoenix 2004 — 2007
Master of Arts, Professional Counseling
Ottawa University-Phoenix 2002 — 2004
Bachelor of Arts, Psychology and Management
Elk Grove Unified School District August 2001 - Present
Kronos 2000 - 2001
Eclipsys 1997 - 2000
PacifiCare Health Systems 1994 - 1997
Medical Care America 1990 - 1994
Ciba-Corning Diagnostics 1987 - 1990
IVAC Corporation 1985 - 1987
Skills
Training, Leadership, Sales, Marketing, Access, Healthcare, Analysis, Quality Assurance, Public Speaking, New Business Development, Sales Operations, Classroom, Educational Leadership, Time Management, Educational Technology, Curriculum Design, Budgets, Literacy, Staff Development, Negotiation, Networking, Leadership Development, Teaching, Lesson Planning, Team Building, Coaching, Social Media, Technology Integration, Classroom Management, Instructional Technology, Microsoft Office, Microsoft Excel, Strategic Planning
Education
University of San Diego 2007 — 2008
Education Credential, Cross Cultural Language Academic Development
San Francisco State University 2000 — 2001
Education Credential, Secondary Education
Bowling Green State University 1979 — 1983
BS Business Administration, Selling and Sales Management
College of American Pathologists (CAP) December 2011 - Present
College of American Pathologists (CAP) October 2009 - December 2011
College of American Pathologists September 2004 - October 2009
College of American Pathologists (CAP) September 2002 - September 2004
PacifiCare Health Systems February 1997 - July 2002
National Speakers Association April 1993 - February 1997
American College of Foot and Ankle Surgeons May 1992 - April 1993
College of American Pathologists (CAP) July 1989 - May 1992
Skills
Marketing Strategy, Strategic Planning, Corporate Branding, Marketing Communications, Corporate Communications, Non-profits, Strategic Communications, Team Management, Healthcare, Cross-functional Team..., Media Relations, Social Media, Public Speaking, Event Management, Public Relations, Content Strategy, Market Research, Performance Measurement, Customer Value Creation
Education
Arizona State University, W. P. Carey School of Business 2000 — 2002
Executive MBA
Valparaiso University 1984 — 1988
BA, Communications
Kellogg Graduate School of Management
DaVita Healthcare Partners of Nevada November 2010 - Present
HealthDataInsights February 2006 - October 2010
Pinnacle Health Systems March 2005 - February 2006
Sierra Health Services September 2003 - March 2005
Apical Health Solutions August 1999 - September 2003
Sierra Health Services September 1997 - August 1999
PacifiCare Health Systems September 1995 - April 1997
FHP Health Care February 1995 - September 1995
Heritage Provider Network June 1992 - December 1994
Skills
Data Analysis, Project Management, SQL, Hospitals, Healthcare Management, Microsoft SQL Server, Analysis, Databases, Data Warehousing, Access, SSIS, Visio, Healthcare, Database Design, Healthcare Information..., Business Intelligence, Requirements Analysis, Finance, Software Documentation
Education
California State University-Bakersfield 1989 — 1994
BS, Finance
University of California, Santa Cruz 1986 — 1987
Humana February 2014 - Present
AmerisourceBergen/Xcenda June 2012 - October 2013
Heritage Provider Network September 2011 - June 2012
American Career College July 2011 - April 2012
Health Net September 2004 - September 2011
Kaiser Permanente December 2002 - August 2004
All Temporaries, Inc December 2000 - December 2002
PacifiCare Health Systems February 2000 - December 2000
Prudential Healthcare May 1997 - May 1999
Skills
Medicare, Claim, Insurance, Healthcare Management, Customer Service, Hospitals, Healthcare, Management, Medicaid, Analysis
Education
California State University-San Bernardino 2010 — 2011
M.P.A., Public Administration
California State University-Dominguez Hills 2006 — 2009
B.S., Business Administration
Los Angeles Harbor College
Associate, Arts
Omega Career College
Balancing Act Financials, LLC June 2010 - Present
Keller Williams Realty March 2010 - Present
Sparkle Plenty Designs January 2010 - Present
Keller Willams Realty 2010 - 2010
Buyers Capital Real Estate June 2005 - May 2008
William Raveis Real Estate September 2003 - June 2005
Stamford Hospital April 2001 - March 2002
PacifiCare Health Systems March 1997 - April 2001
McKenna & Cuneo March 1996 - March 1997
Skills
Certified Bookkeeper, Certified Quickbooks..., Financial Accounting, Accounting Applications, Real Estate, First Time Home Buyers, Real Estate Transactions, Investment Properties, Sales, Buyer Representation, Short Sales, Residential Homes, Referrals, Sellers, e-PRO, Listings, Relocation
Education
Norwalk Community College 2012 — 2012
Bookkeeping Certification, Accounting
Denver Paralegal Institute 1995 — 1996
Paralegal Certificate, General Legal Studies
Castleton University 1986 — 1990
BA, Psychology, Political Science
Arapahoe Community College
Certificate, Medical Terminology
National Association of Realtors
ePRO Certification, Real Estate
Key Business Solutions October 2006 - Present
Contracted with US Government, Department of Health & Human Services, HRSA June 2014 - Present
SLV Small Business Development Center 2007 - Present
Trinidad State Junior College March 2014 - Present
VanTek 2007 - December 2010
DONIELLE VAN GIESON January 2005 - December 2010
Depot Avionics, Inc. March 2002 - October 2007
PacifiCare Health Systems March 2001 - March 2007
Depot Avionics, Inc. CO January 2001 - January 2005
PacifiCare Health Insurance CO January 1998 - January 2001
Skills
QuickBooks, Payroll, Accounting, Bookkeeping, Accounts Payable, Auditing, Leadership, Payroll Taxes, Small Business, Systems Analysis, Human Resources, Accounts Receivable, Training, Payroll Administration, Human Resourses, Training Seminars, Efficiency Improvement, PAS Reliability, Account Reconciliation, Invoicing
Education
National Louis University 2014 — 2014
PAS Certified, Management and Leadership Assessments
Adams State University 2008 — 2011
Bachelor of Science, Accounting
Adams State University
Bachelor of Science, Small Business Management
Tomlinson Medical Associates January 2013 - February 2014
Health Management Systems March 2011 - June 2012
United Health Group January 2008 - February 2009
Care Level Management August 2006 - April 2007
United Health Care November 2001 - July 2004
PacifiCare Health Systems October 1997 - January 2001
Wolters Kluwer December 1996 - November 1997
Skills
Medicare, Managed Care, HIPAA, Healthcare, Management, Employee Benefits, Medicaid, Health Insurance, Medicaid Managed Care, Healthcare Management, Healthcare Industry, Sales Operations, Project Management, Project managemet, Process Improvement, Regulatory Compliance, Start-ups, Business Development, Product Marketing, New Business Development, Program Management
Education
California State University-Dominguez Hills 1993 — 1995
B.A., Psychology
T2C Top Tier Consulting May 2015 - Present
Zoom Health Plan, Inc. January 2015 - April 2015
T2C Top Tier Consulting May 2013 - January 2015
Girls Inc. of Northwest Oregon March 2009 - June 2014
Deloitte Consulting May 2011 - March 2013
CSC Consulting June 2008 - December 2010
PricewaterhouseCoopers LLP July 2002 - April 2008
Arthur Andersen LLP June 1998 - July 2002
PacifiCare Health Systems February 1996 - February 1998
HealthCarePlan/ChoiceCare November 1994 - February 1996
Skills
Health Insurance, Sales Management, Business Process, PMO, Executive Management, Marketing Strategy, Strategic Partnerships, Business Development, Insurance, Program Management, Process Improvement, Change Management, Leadership, Financial Analysis, Policy, Management Consulting, CRM, Account Management, Product Development, Healthcare, Managerial Finance, Managed Care, Healthcare Information..., Marketing, Consulting, Management, Strategic Planning, HIPAA, Business Strategy, Business Analysis, Software Documentation, Sales, Professional Services, Due Diligence, Recruiting, Business Process..., Data Analysis, Outsourcing, Business Intelligence, Customer Service, Budgets, Strategy, Finance, Cross-functional Team..., Healthcare Industry, Mergers & Acquisitions, Start-ups, Business Planning, Team Building, Vendor Management
Education
George Fox University 2000 — 2002
MBA, Business Administration
California State University, Fresno 1984 — 1988
BA, Minor, Organizational Communication, Business
Optum Global Solutions August 2015 - Present
UnitedHealthcare June 2010 - August 2015
Freedman & Associates 2005 - January 2013
UnitedHealthcare 2005 - 2010
PacifiCare Health Systems 1995 - 2004
Los Angeles County Department of Public Health 1992 - 1995
Pepper Hamilton LLP 1988 - 1990
United States Department of Treasury 1986 - 1988
Skills
RSA Level 2 - DMAIC..., Managed Care, Medicaid, Project Management, Medicare, Six Sigma Yellow Belt, Six Sigma, Software Documentation, Policy, Leadership, Management, Business Process, Integration, Management Consulting, Training, Budgets, Project Planning
Education
UCLA Extension 1995 — 1997
Management and Administration of Health Care Organizations
University of Southern California - Marshall School of Business 1990 — 1992
MBA, Finance & Marketing
Bethany College
BA, Politics & English
primate design December 1999 - Present
PAS Gallery October 2009 - September 2015
Found Vintage Rentals August 2012 - January 2013
Campbell Mithun January 2005 - January 2008
PacifiCare Health Systems August 2000 - September 2002
California State University, Fullerton August 1999 - August 2000
Stewart Media August 1997 - July 1999
Skills
Graphic Design, Art Direction, Creative Direction, Advertising, Layout, Art, Logo Design, Brochures, Photoshop, Illustrator, Posters, Adobe Creative Suite, Graphics, Outdoor Advertising, Illustration, Photography, Concept Development, Packaging, Art Gallery, Newspapers, Blogging, Newspaper, Museums, Curatorial Projects, Image Manipulation, Multimedia, Poetry, Interactive Advertising, Proficient in InDesign, Proficient in Photoshop..., Positive attitude
Education
California State University-Fullerton 2008 — 2009
Master of Fine Arts (MFA)
ArtCenter College of Design 1996 — 2001
N/A
California State University-Fullerton 1994 — 1998
Bachelor of Arts (BA)
American Intercontinental University-London 1997 — 1997
N/A
John Muir Health October 2004 - Present
NP Belle Photography February 2012 - Present
Bayspire, Inc. August 2009 - June 2012
PacifiCare Health Systems March 2001 - October 2004
John Muir Health February 2000 - February 2001
GE March 1995 - February 1996
Ansaldo Energia January 1993 - January 1995
Education
Universitas Krisnadwipayana 1990 — 1996
Bachelor's degree, Economics
Martinez Adult Education 1999 — 2001
Certificate, Medical Insurance Billing and Accounting I, II & III
Amethod Public Schools August 2015 - Present
Oakland Charter High School August 2015 - Present
Brady Marketing Group March 2012 - June 2015
Peet's Coffee & Tea March 2010 - March 2012
Williams-Sonoma, Inc. 2003 - 2008
Sent from Heaven Daycare 1999 - 2003
PacifiCare Health Systems 1996 - 1999
Nordstrom 1991 - 1996
Skills
Employee Training, Management, Sales Operations, Inventory Management, Merchandising, Budgets, Program Management
Education
California State University-Chico 1987 — 1990
BA, Liberal Studies
Diablo Valley College 1986 — 1988
AA, General Studies
Professional Compounding Pharmacists of Western Pennsylvania September 2015 - Present
Sinus Dynamics/ASL Pharmacy/TAG Pharmacy July 2012 - July 2015
SNAP Diagnostics August 2009 - July 2012
National Accounts September 2000 - November 2004
PacifiCare Health Systems January 1999 - August 2000
PacifiCare Health Systems January 1996 - December 1998
PacifiCare Health Systems June 1994 - December 1995
Skills
Account Management, Consultative Selling, Medical Devices, Territory Management, Key Account Development, Selling, Sales Force Development, Marketing, Sales Management, Sales Operations, CRM, Management, Sales, Pharmaceutical Sales, Marketing Strategy, Managed Care
Education
Biola University 1990 — 1994
BA, Communications- Public Relations
Biola University
Rocky Mountain NetSuite Users Group 2008 - 2015
ExtenData Solutions October 2006 - October 2012
Koala Corporation January 2004 - January 2006
Great-West Life & Annuity Greenwood Village January 2002 - January 2004
PacifiCare Health Systems January 1998 - January 2002
Skills
Forecasting, Accounting, New Business Development, Credit, Account Reconciliation, Managerial Finance, Cash Flow, Management Consulting, Process Improvement, Finance, Risk Management, Internal Audit, Marketing, Revenue Recognition, Budgets, Accounts Payable, Auditing, Management, Change Management
Education
Black Hills State University
Bachelor’s Degree, Accounting
MicroVention April 2013 - Present
Beckman Coulter July 2004 - 2012
The Orange County Register 1998 - 2003
PacifiCare Health Systems 1998 - 1998
Fluor January 1995 - December 1997
Skills
Microsoft Excel, Microsoft Word, PowerPoint, ERP Oracle, OBI, Business Objects, Essbase, SAP BPC, Outlooksoft, Cross-functional Team..., Forecasting, Financial Forecasting, Six Sigma, Financial Analysis, Strategy, Variance Analysis, Financial Reporting, Financial Modeling, Analysis, Budgets, Analytics, Sarbanes-Oxley Act, Cost Accounting, Hyperion Enterprise, US GAAP, Internal Controls, General Ledger, Managerial Finance, Accounting, Finance, Management, Business Process, Capital Budgeting, Strategic Planning, Cash Flow Forecasting, Medical Devices, Leadership, Process Improvement, Budgeting, Cash Flow, Manufacturing, Financial Planning, Consolidation, Hyperion
Education
Pepperdine University, The George L. Graziadio School of Business and Management 2006 — 2009
MBA, Marketing
California State University-Dominguez Hills 1992 — 1994
Bachelor of Science, Accounting
AccuSource, Inc. March 2004 - Present
PacifiCare Health Systems January 1999 - March 2004
PacifiCare of California January 1993 - January 1999
Skills
Mergers & Acquisitions, Business Strategy, Business Process..., New Business Development, Contract Negotiations, Account Management, Background Checks, Contract Negotiation, Human Resources, Analysis, Budgets, Business Planning, Business Development, CRM, Change Management, Coaching, Employee Benefits, Due Diligence, Cross-functional Team..., Employee Engagement, Employee Relations, Entrepreneurship, Executive Management, Insurance, Leadership Development, Management, Organizational..., Operations Management, Onboarding, Outsourcing, P, Performance Management, SaaS, Sales Management, Start-ups, Strategic Partnerships, Strategic Planning, Strategy, Talent Acquisition, Talent Management, Team Building, Team Leadership, Team Management, Training, Vendor Management, Sourcing, Consulting, Executive Coaching, HRIS, Leadership
Education
Keller Graduate School of Management of DeVry University 1996 — 1999
MBA, Business Adminsitration
San Diego State University-California State University 1988 — 1990
Master of Arts (MA), Exercise Physiology
California Polytechnic State University-San Luis Obispo 1983 — 1988
BS, Health Promotion
Girl Scouts of Greater Los Angeles April 2015 - June 2015
Coalition of Orange County Community Health Centers February 2011 - January 2015
Randstad July 2008 - December 2009
Hub International October 2006 - January 2008
PacifiCare Health Systems February 2004 - October 2007
AppleOne July 2003 - February 2004
Exhibitgroup/Giltspur June 1998 - June 2003
Wet Seal, Inc 1993 - 1997
Skills
Management, Outlook, Access, Administrative..., Salesforce.com, Human Resources, Event Planning, Recruiting, Time Management, CRM, Project Management, Data Entry, PowerPoint, Customer Service, Microsoft Excel, Healthcare, Administrative...
Education
University of Phoenix 2007 — 2010
BS, Business Management
California State University-Dominguez Hills 2007 — 2007
Certificate, Human Resources
Kansas City Life Insurance Company November 2014 - Present
Aetna September 2005 - November 2014
PacifiCare Health Systems October 2002 - September 2005
Humana October 1998 - September 2002
Willis of Arizona February 1998 - October 1998
Insurers Administrative Corporation February 1994 - February 1998
Travelers January 1990 - February 1994
Skills
Health Insurance, Managed Care, Health Savings Accounts, Self-funded, Insurance, Medicare, Brokers, HMO, Account Management, PPO, Employee Benefits, Underwriting, Disability Insurance, Provider Relations, Salesforce.com, Life Insurance, Customer Service, Sales, Term Life Insurance, Claim
Education
Arizona State University 1985 — 1989
Bachelor's degree
Phytel August 2013 - Present
Multiple Media Productions April 2012 - Present
Thomas Frosheiser Advisors, LLC January 2012 - Present
Phytel January 2013 - July 2013
Accordant Health Services January 2012 - December 2012
CVS Caremark Corporation 1999 - January 2012
Trimeridian, Inc. 1997 - 1999
HemoCleanse, Inc 1995 - 1997
Quantum Health Resources 1989 - 1995
PacifiCare Health Systems 1988 - 1989
Skills
Strategic and Financial..., Operations Execution..., Resource Prioritization, Patient Engagement and..., Call Center Operations, Patient Behavior Change, Strategic Planning, Healthcare, Business Planning, Strategic Financial..., Education, Mergers & Acquisitions, Call Center, Executive Management, Strategy, Start-ups, Program Management, Management, Healthcare Information..., Financial Planning, Cross-functional Team...
Education
California State University-Fullerton - College of Business and Economics 1991 — 1993
MBA, Finance
Bentley University 1982 — 1984
BS, Finance
Norco
ASK OC, Advocacy for Special Kids October 2014 - Present
SNAP Special Needs July 2013 - Present
PacifiCare Health Systems 1995 - 2001
Self-employed May 1994 - July 2000
Skills
Sales Management, Educational Leadership, Special Education, Coaching, Public Speaking, Leadership Development, Fundraising, Team Building, Entrepreneurship, Leadership, Social Networking, Research, Event Planning, Training, Event Management, Wellness, Personal Training, Nutrition, Fitness Training, Marketing
Education
Arizona State University 1985 — 1989
Bachelor of Science (B.S.)
Webster University
Master of Business Administration (MBA)
Fulcrum Technologies Inc. July 2014 - Present
Catamaran July 2012 - July 2014
Cambia Health Solutions October 2010 - September 2012
Cambia Health Solutions July 2008 - October 2010
Cambia Health Solutions January 2005 - July 2008
PacifiCare Health Systems 2003 - 2004
PacifiCare Health Systems 2002 - 2003
PacifiCare Health Systems 1999 - 2002
Skills
Health Insurance, PBM, Insurance Service..., Financial Analysis and..., Vendor Management, Cost Management, Pharmacy Benefit..., Insurance, Business Analysis, Forecasting, Visio, Financial Analysis, Management, Analysis, Employee Benefits, Cross-functional Team...
Education
California Polytechnic State University-San Luis Obispo
Bachelor of Science, Business
Northrop Grumman Aerospace Systems April 2007 - Present
Northrop Grumman Aerospace Systems January 2014 - Present
Northrop Grumman Aerospace Systems January 2014 - Present
Northrop Grumman Aerospace Systems March 2013 - December 2013
Northrop Grumman Aerospace Systems January 2011 - March 2013
Northrop Grumman Aerospace Systems 2007 - 2010
Jobing.com 2006 - 2006
PacifiCare Health Systems 2000 - 2004
PRA International 1998 - 2000
Skills
Onboarding, Internet Recruiting, College Recruiting, Applicant Tracking..., Human Resources, Talent Acquisition, Recruiting, Technical Recruiting, Talent Management, Employee Relations, Sourcing, Deferred Compensation, HRIS, Taleo, OFCCP, Leadership, Workforce Planning, Temporary Placement, Employer Branding, Resume Writing, Leadership Development, Management, Job Fairs, Program Management, New Hire Orientations, Screening Resumes, Contract Recruitment, Interviews, Training, Benefits Negotiation, Staffing Services
Education
Point Loma Nazarene University 1982 — 1986
BA
Azusa Pacific University
MA
Gallagher Benefit Services April 2006 - Present
PacifiCare Health Systems December 2003 - March 2006
Arkansas Blue Cross Blue Shield June 1998 - December 2003
Skills
Strategic Planning, Employee Benefits, Financial Analysis, Risk Management, Process Improvement, Health Economics, Accounting, Finance, Financial Modeling, Business Analysis, Data Mining, Microsoft Office, C#, Java, Python, C++, Android Development, Microsoft SQL Server, SQL, Computer Forensics
Education
Auburn University
Masters, Accounting
Columbus State University
Masters, Computer Science
Hudson High School
Hudson High School
University of Arkansas at Little Rock
Masters Business Administration, Finance
University of Central Florida
Bachelors, Accounting
TeamHealth December 2013 - Present
Team Health December 2005 - November 2013
Deloitte Consulting September 2004 - December 2005
PacifiCare Health Systems February 2000 - September 2004
Greater Newport Physicians 1998 - 2000
UCI Health Systems 1996 - 1998
United Healthcare 1995 - 1996
Skills
Managed Care, Revenue Cycle, Physicians, Hospitals, Contract Negotiation, Strategy, Case Managment, HIPAA, HMO, Healthcare, Healthcare Consulting, Healthcare Management, Medicare, Medicaid, PPO, Physician Relations, Provider Relations
Education
Loma Linda University 1992 — 1995
Masters in Health Care Administration, Health Care Administration
California State University-Fresno 1988 — 1992
BS, Healthcare
U.S. Army Medical Command February 2012 - Present
U.S. Army Medical Command July 2009 - February 2012
Medical Command October 2005 - July 2009
KPMG, LLP June 2005 - October 2005
Western Region and Madigan Army Medical Center July 2002 - May 2005
Blanchfield Army Community Hospital June 2000 - July 2002
Medical Command June 1998 - June 2000
Army-Baylor Graduate Program in Health Administration August 1996 - June 1998
PacifiCare Health Systems August 1995 - August 1996
Skills
Healthcare, Healthcare Management, Healthcare Information..., Managed Care, Revenue Cycle, Process Improvement, Hospitals, Strategic Planning, HIPAA, EHR, Program Management, Healthcare Consulting, Performance Improvement, Policy, Data Analysis, Financial Analysis, Change Management, Medicare, Management Consulting, Managerial Finance
Education
Baylor University 1991 — 1993
MHA, Health Administration
George Mason University 1981 — 1985
BS, Accounting
NBC Universal June 2014 - Present
Walt Disney Pictures July 2013 - June 2014
Warner Bros. Studios August 2012 - July 2013
Riverside Publishing July 2009 - August 2012
Warner Bros. September 2008 - July 2009
Universal Music Group March 2008 - September 2008
Technicolor October 2006 - March 2008
Fox Broadcasting Corporation April 2006 - October 2006
PacifiCare Health Systems November 2005 - April 2006
Deloitte November 2004 - November 2005
Skills
Business Analysis, Strategic Planning, Product Development, Software Development, Project Management, Program Management, Digital Media, VOD, Strategic Partnerships, Content Management, New Media, Visio, Entertainment, Integration, IT Strategy, Software Documentation, SDLC, Management
Education
International Institute of Business Analysis 2006 — 2007
Certification, Business Analysis
Caltech 2002 — 2003
Certification, Detailed Project Management
University of California, Riverside 1998 — 1999
Certification, Technical Writing
California State Polytechnic University-Pomona 1983 — 1987
Bachelor of Arts (B.A.), Business/Corporate Communications, 3.85
UnitedHealthcare April 2005 - Present
PacifiCare Health Systems February 2003 - April 2005
PacifiCare Health Systems October 2002 - February 2003
Skills
Managed Care, Health Insurance, Medicare, Cold Calling, Account Management, Customer Service, Insurance, Public Speaking, Sales Management, Healthcare, Team Building, Sales, Leadership, Brokers, Selling, Employee Benefits, HMO, Health Savings Accounts, Direct Sales, Strategic Planning, Claim, Disability Insurance, Sales Process, Small Business, Process Improvement, New Business Development, Trade Shows, Property & Casualty..., Training, Customer Satisfaction, Salesforce.com, Sales Presentations, Marketing, Benefits Administration, Hospitals, HIPAA, Contract Negotiation, Provider Relations, Cross-functional Team..., Medicare Part D, Coaching, Health Policy, Building Relationships, Long-term Care
Education
California State University-Bakersfield 2000 — 2002
Bachelors of Arts, Communications with an emphasis in Marketing and Public Relations
Mt. San Antonio College 1998 — 2000
BS, Communications
Ontario High School 1995 — 1998
California State University
B.A, Communications; Public Relations
Mt. San Antonio College
A.A, Liberal Studies
DRH Consulting LLC January 2008 - Present
SafePath Benefits Inc November 2009 - September 2010
Reden & Anders January 2005 - January 2008
PacifiCare Health Systems January 2002 - January 2004
Conseco Medical Insurance Company January 1999 - January 2001
BlueCross BlueShield of Illinois January 1990 - January 1999
Washington National Insurance Co January 1987 - January 1990
Skills
Strategic Planning, Insurance, Start-ups, Health, Health Insurance, Sales Management, New Business Development, Employee Benefits, Medicare, Marketing Strategy, Strategy, Leadership, Long-term Care, Medicare Part D, Management, Sales, Product Development, Life Insurance, Budgets, Marketing, Managed Care, Business Process..., Entrepreneurship, Brokers, Training, Investments, Lead Generation, Executive Management, Analysis, Recruiting, Small Business, Direct Sales, Finance, Account Management, Selling, Team Building, Customer Satisfaction, Financial Services, Consulting, Management Consulting, Business Planning, Customer Retention, Business Development, Business, CRM, Health Policy, Sales Process, Competitive Analysis, Project Planning, Integrated Marketing
Education
Bradley University 1975 — 1976
Bachelor of Science
Bradley University 1972 — 1976
BS, Business, Management, Marketing, and Related Support Services
Chartered Life Underwriter, American College
LIMRA Field Officer’s School
CP Consulting Services August 2011 - Present
WEC International June 2010 - June 2011
Arcadian Health Plan January 2008 - December 2009
Arcadian Management Services April 2006 - January 2008
Arcadian Management Services October 1997 - April 2006
Cost Care Inc 1993 - 1997
PacifiCare Health Systems 1992 - 1992
Health Plan of America 1987 - 1992
Skills
Medical Management, Cross-functional Team..., Managed Care, Healthcare
Education
California State University, Fresno 1980 — 1983
BSN, Nursing
UnitedHealth Technologies January 2006 - Present
CSC May 2003 - Present
UnitedHealth Group 2003 - Present
PacifiCare Health Systems 2003 - 2006
Covansys 2004 - 2005
Ramco Systems December 1999 - April 2003
Rizvi Software Consultancy October 1997 - September 1999
Skills
Java Enterprise Edition, SOA, XML, Servlets, Design Patterns, Struts, Hibernate, EJB, Websphere, Requirements Analysis, JSP, SDLC, Spring, Weblogic, AJAX, SQL
Education
Acharya Nagarjuna University 1993 — 1997
B.Tech
Koneru Lakshmaiah College of Engineering 1993 — 1997
B.Tech
General Dynamics Advanced Information Systems April 2008 - Present
Avnet November 1999 - March 2008
PacifiCare Health Systems October 1996 - October 1999
Skills
Government Contracting, Earned Value Management, DoD, Security Clearance, Information Assurance, Defense, FAR, Military, Program Management, Process Improvement, Aerospace
Education
Arizona State University 1994 — 1996
Bachelor of Science degree, Accounting
Arizona State University 1993 — 1996
Bachelor of Applied Science (BASc), Accountancy
Surescripts LLC June 2011 - Present
Kryptiq Corporation April 2001 - July 2011
PacifiCare Health Systems 1992 - 1998
Skills
Salesforce.com, Health Information..., Strategic Partnerships, Product Management, Business Development, Business Intelligence, Key Account Management, Healthcare Information..., Business Analysis, EHR, Vendor Management, Telecommunications, Competitive Analysis, Sales, Strategic Planning, Business Process
Education
USC 1997 — 1998
Master's degree, Business Administration and Management, General
Cal Poly Pomona 1984 — 1998
Bachelor of Business Administration (BBA)
Permanent Makeup Lounge 2010 - February 2014
Wachovia 2006 - 2008
Merit Property Management 2006 - 2006
PacifiCare Health Systems 2005 - 2005
Young and Rubicam 1998 - 2003
PreVision Marketing March 1998 - June 1998
Pamet River Partners 1996 - 1998
Skills
Marketing Communications, Management, Strategic Planning, Project Management, Training, Sales, Marketing, Time Management, Marketing Strategy, Social Media Marketing, Advertising, Public Speaking, Social Media, Leadership, Event Planning, Public Relations
Education
Bentley University
BS Marketing
America's Health Insurance Plans (AHIP) August 2013 - Present
America's Health Insurance Plans (AHIP) August 2007 - July 2013
CIGNA September 2006 - August 2007
California Association of Health Plans March 2004 - August 2006
PacifiCare Health Systems 1999 - 2004
PacifiCare 1994 - 1999
Skills
Managed Care, Healthcare, Medicare, Regulations, Health Policy, Medicaid, Health Insurance
Education
California State University-Long Beach 2000 — 2005
MHA, Health Care Administration
California State Polytechnic University-Pomona 1989 — 1995
BS, Urban and Regional Planning
ADP May 2013 - Present
Comcast September 2012 - May 2013
tw telecom, inc. November 2009 - September 2012
Pacific Sunwear February 2007 - August 2009
PepsiAmericas 2002 - 2007
PacifiCare Health Systems 1998 - 2001
CompUSA 1997 - 1998
Education
University of Tulsa 1994 — 1996
MA, Industrial and Organizational Psychology
Baker University 1990 — 1994
BS, Psychology
Saint Anthony Hospital 2012 - Present
Transforming Life Counseling Center 2006 - Present
Nazarene Disaster Response 1997 - 2010
PacifiCare Health Systems 1988 - 1993
Skills
Family Therapy, Crisis Intervention, Mental Health, Behavioral Health, Psychotherapy, Psychology, Adolescents, Mental Health Counseling, Anger Management, Treatment, Group Therapy, Post Traumatic Stress, Psychological Testing, Grief Counseling, CBT, Teaching, Clinical Supervision, Education, Mindfulness, Counseling Psychology, Stress Management
Education
Biola University 1979 — 1985
Psy.D., Psychology
Mount Vernon Nazarene University 1972 — 1976
B.A., Psychology
Retired May 2013 - Present
Delta Dental of California - PMI May 2000 - July 2003
PacifiCare Health Systems 1997 - 2002
Education
University of Phoenix 2005 — 2006
Masters Degree, Management & Human Resources
California State Polytechnic University-Pomona 1977 — 1980
Bachelor of Science, Recreation Administration
Capital Group March 2006 - Present
PacifiCare Health Systems September 2005 - April 2006
IBM 2003 - 2005
American Solutions December 2002 - April 2003
Skills
SDLC, PMP, Enterprise Architecture, Business Process, Business Intelligence, PL/SQL, Systems Analysis, ERP, Oracle, Scrum, Business Objects, SAP HR, SAP-HR, Business Analysis, Requirements Analysis, SuccessFactors
Education
Andhra University 1992 — 1995
B.Sc, Chemistry
Nagarjuna Residential High school
Xerox June 2015 - Present
Auto HR March 2007 - March 2015
Cox Communications 2005 - 2007
PacifiCare Health Systems 1997 - 2005
Skills
Performance Management, Employee Relations, Recruiting, Talent Management, Human Resources, Talent Acquisition, Change Management, Organizational..., Coaching, Strategic Planning, Team Building, Employee Engagement, Employee Benefits, New Business Development, Executive Management, Leadership, Budgets, Onboarding, Deferred Compensation, Succession Planning, Management, Business Planning, Workforce Planning, HRIS, Labor Relations, New Hire Orientations, College Recruiting, Benefits Administration, Personnel Management, Leadership Development
Education
Arizona State University 1991 — 1996
Bachelor's degree, Business Administration and Management, General
CVS Caremark Corporation April 2013 - Present
Schlaifer & Associates, LLC October 2012 - March 2013
Academy of Managed Care Pharmacy January 2003 - October 2012
H-E-B Grocery Co January 2000 - January 2003
PacifiCare Health Systems April 1994 - June 2000
Eckerd January 1991 - January 1994
Eckerd January 1989 - January 1991
Eckerd January 1987 - January 1989
Skills
Pharmacy Benefit..., Managed Care, Disease Management, Healthcare, Health Economics, Pharmacy
Education
The University of Texas at Austin
Master of Science, Pharmacy Administration
The University of Texas at Austin
Bachelor of Science, Pharmacy
Baylor University
Pre Pharmacy
USTS June 2007 - Present
IBM Global Services June 2002 - May 2007
PacifiCare Health Systems June 1991 - May 2002
Digital Equipment Corporation June 1979 - June 1989
Education
Boston University Questrom School of Business 1978 — 1984
MBA
University of Maine 1974 — 1977
B.S.
EBHS
CareCentrix October 2006 - April 2012
Universal Technical Institute 2004 - 2006
Health Net 1999 - 2003
PacifiCare Health Systems 1998 - 1999
American Express February 1979 - 1998
Skills
Medicare, Healthcare, Healthcare Management, Healthcare Information..., Hospitals, HIPAA, Medicaid, Home Care, Healthcare Industry, Process Improvement, EMR, Health Insurance, Healthcare Consulting, Leadership
Education
Arizona State University, W. P. Carey School of Business 1997 — 1999
Master of Business Administration (MBA)
Arizona State University
Bachelor of Science (BS), Operations Management and Supervision
University of Arkansas December 2014 - Present
The Navigators May 2010 - Present
University of Arkansas April 2014 - November 2014
University of Arkansas April 2006 - April 2014
Wal-Mart April 2005 - April 2006
PacifiCare Health Systems August 1996 - March 2005
Pro-Lite August 1994 - August 1996
Education
Biola University 2002 — 2004
Masters
University of Arkansas 1984 — 1988
Bachelor
UnitedHealth Group April 2015 - Present
UnitedHealth Group June 2010 - Present
UnitedHealth Group October 2006 - May 2010
PacifiCare Health Systems November 2001 - September 2006
Sony Pictures Entertainment June 2000 - October 2001
PacifiCare Health Systems April 1999 - May 2000
Skills
Access, Business Analysis, Medicare, Creative Direction, Insurance, Marketing Strategy, Marketing Management, Strategy, Health Insurance, Marketing, Cross-functional Team..., Process Improvement, Healthcare, Direct Marketing, Management, Marketing Communications, Healthcare Industry, Business Process, Managed Care, Team Management
Education
California State University-Dominguez Hills 1994 — 1999
BS, Business Administration, concentration in Management Information Systems
Active Ride Shop August 2005 - Present
PacifiCare Health Systems February 2004 - July 2005
Panasonic Consumer Electronics Company November 2001 - February 2004
Arthur Andersen, LLP April 2001 - November 2001
Skills
Financial Analysis, Forecasting, Budgets, Financial Reporting, Strategic Planning, Accounting, Financial Modeling, Internal Controls, Strategic Financial..., Sarbanes-Oxley Act, Mergers, Microsoft Excel, Financial Accounting, Mergers & Acquisitions, Cash Flow
Education
University of Redlands 2010 — 2012
MBA, Finance
California State Polytechnic University-Pomona 1995 — 1998
BS, Accounting
Arizona State University 1993 — 1995
AA, Accounting/General
First American Title December 2001 - Present
First American Software Solutions Group 2001 - Present
PacifiCare Health Systems 2000 - 2000
Skills
ASP.NET, T-SQL, C#, ASP.NET MVC
Education
California State Polytechnic University-Pomona 1990 — 2000
Los ANgeles OwnerDERANEY & ASSOCIATESApril 2000 - December 2002
PacifiCare Health Systems September 1990 - April 2000
DEC 1978 - 1988
Digital Equipment Corporation (DEC) 1978 - 1988
Digital Equipment Corporation 1978 - 1988
Education
American University of Beirut 1966 — 1969
B.A., Political Science
DON BOSCO PREP 1962 — 1965
HIGH SCHOOL, High School/Secondary Diplomas and Certificates
UnitedHealth Group 2006 - Present
UnitedHealth Group (formerly PacifiCare Health Systems) 2006 - Present
IBM 2003 - 2006
Keane 2003 - 2003
PacifiCare 2000 - 2003
Healthnet 1997 - 2000
Health Net 1997 - 2000
PacifiCare Health Systems 1993 - 1997
PacTel Cellular 1990 - 1993
PacifiCare Health Systems 1988 - 1990
Skills
Business Intelligence, SDLC, AIX, Enterprise Architecture, IT Strategy, Vendor Management, Disaster Recovery, Requirements Analysis, Cloud Computing, Integration, Visio, IT Service Management, Data Center, Process Improvement, IT Management, Data Warehousing
Education
California State University-Dominguez Hills
Kforce Healthcare, Inc. July 2011 - Present
Kforce Inc. September 2010 - June 2011
Zenith Administrators December 2008 - November 2009
K-Force December 2007 - November 2008
Community Health Plan 2007 - 2008
Casey Family Programs October 2006 - October 2007
Starwood Vacation Ownership 2005 - 2006
Keane March 2002 - September 2005
Toyota Motor Sales June 2000 - March 2002
PacifiCare Health Systems April 1998 - May 2000
Skills
Software Documentation, Requirements Gathering, SDLC, Business Analysis, Business Requirements, Requirements Analysis, Data Warehousing, Vendor Management, SharePoint, HIPAA, Business Process, Program Management
Education
Boise State University 1974 — 1975
University of Idaho 1972 — 1974
L.A. Care Health Plan December 2013 - Present
Oracle February 2013 - November 2013
Dell March 2012 - January 2013
Deloitte June 2006 - February 2012
PacifiCare Health Systems August 2005 - May 2006
Seagate Technology International 2000 - 2005
Skills
SDLC, Java Enterprise Edition, Web Services, Hibernate, Solution Architecture, Requirements Analysis, Oracle, SOA, Weblogic, Enterprise Architecture, Java, Struts, PL/SQL, Spring, Information Security, Identity Management, Performance Tuning, People Skills, Creative Problem Solving, WebLogic
Education
Bharathidasan University 1995 — 1998
Master of Computer Applications, Computer Science
Johnson & Johnson October 2013 - Present
Johnson & Johnson March 2013 - October 2013
Johnson & Johnson August 2010 - March 2013
Johnson & Johnson January 2007 - August 2010
Johnson & Johnson April 2005 - January 2007
Johnson & Johnson December 2002 - April 2005
Johnson & Johnson September 2001 - December 2002
IBM March 1996 - February 2001
PacifiCare Health Systems 1990 - March 1996
Skills
Change Management, Management, Cross-functional Team..., Infrastructure, IT Management, ITIL, Help Desk Support, Vendor Management, Project Management, Program Management, Data Center, Process Improvement, IT Service Management, Information Technology, Leadership, Project Portfolio...
Education
Biola University 2004 — 2007
BS, Organizational Leadership, 3.85
Earl Wooster High School 1984 — 1986
Diploma, General
JP Morgan January 2003 - Present
PacifiCare Health Systems March 1999 - August 2002
FileNet 1994 - 1999
Skills
Management, Enterprise Content..., FileNet, Captiva, Document Capture, Data Warehousing, Oracle PL/SQL..., SQL, SQL Tuning, ETL, Data Management, Data Analytics, Statistical Data..., Oracle Application..., Workflow Applications, IT Risk Management, Disaster Recovery, IT Audit, SDLC, Vendor Management, Business Analysis, Unix, Requirements Analysis, Integration, Agile Methodologies, Image Archiving
Education
Ohio University 1992 — 1993
Master's degree, Engineering
Annamalai University 1981 — 1984
Bachelor's degree, Engineering
Prospect Medical June 2015 - Present
Prospect Medical May 2010 - Present
Aetna 2005 - 2010
PacifiCare Health Systems 1990 - 2004
Skills
Medicare, Managed Care, Healthcare, Health Insurance, Insurance, Employee Benefits, HMO, Team Building, HIPAA, Leadership, Healthcare Information..., Healthcare Industry, Healthcare Consulting, Medicaid, Provider Relations, Health Policy, Hospitals, Process Improvement, Healthcare Management, Long-term Care, Term Life Insurance, Policy, EHR, Physician Relations, Business Intelligence, Market Intelligence
Education
California Polytechnic State University-San Luis Obispo 1979 — 1984
BS, Biology
Healthways November 2009 - Present
healthcare industry August 2009 - Present
Autism Speaks July 2009 - Present
UnitedHealthcare January 2009 - July 2009
UnitedHealth Group November 2007 - December 2008
UnitedHealthcare January 2006 - February 2008
PacifiCare Health Systems June 2003 - December 2005
PacifiCare Health Systems April 2002 - June 2003
PacifiCare Health Systems February 1999 - April 2002
FHP Healthcare February 1992 - February 1999
Skills
Contract Negotiation, Leadership Development, New Business Development, Business Development, Strategic Planning, Health Policy, Mergers, Network Development, Managed Care, Medicaid, Healthcare, Health Insurance, Healthcare Management, Insurance, Coaching, Mergers & Acquisitions, Policy, Organizational..., Leadership, Program Development, Healthcare Industry, Strategy, Analysis, Executive Management, Management, Medicare, Process Improvement, Team Building, HIPAA, Program Management, Healthcare Information...
Education
Arizona State University - W. P. Carey School of Business 1989 — 1991
MBA, Healthcare Management and Services Marketing
St. Olaf College 1978 — 1982
BA
Hogeschool Enschede 1977 — 1978
Latin, European History
City of McCall, Idaho December 2012 - Present
Gene's Personal Fitness, Inc August 2008 - December 2012
The TriZetto Group July 2006 - August 2008
Trizetto 2006 - 2008
Healthwise 2000 - 2006
PacifiCare Health Systems 1996 - 2000
Skills
Healthcare, Process Improvement, Program Management, Business Analysis, Strategic Planning, Leisure Management, Training & Development, Healthcare Information..., Employee Training, Customer Service, Quality Assurance, Management, Software Documentation, SDLC, HIPAA, Vendor Management, Requirements Analysis, Disease Management, Team Building, Leadership, Managed Care, Healthcare Industry, Data Analysis, Healthcare Consulting, Medicaid, EHR, Informatics, Health Policy, Medicare, Healthcare Management, EMR, Health Information..., Medical Technology, HL7, Health Insurance, Software Implementation, Utilization Management, Visio
Education
University of Washington 1992 — 1995
Public Health
Boise State University
Nursing
Optum Behavioral Solutions a brand of United Behavioral Health, a UnitedHealth Group company. 2007 - Present
UnitedHealthcare, Latino Health Solutions June 2005 - June 2007
PacifiCare Behavioral Health 2001 - 2005
PacifiCare Health Systems 1997 - 2001
Skills
Vendor Management, Project Management, Program Management, Cross-functional Team..., Cross Functional Team..., Cross-cultural..., Budget Management, Strategic Partnerships, Business Strategy, Content Strategy, Copy Editing, Editorial, Image Editing, Brand Implementation, Health Education, Mental Health, Marketing Communications, Health Literacy, Training Delivery, Community Outreach, Process Improvement, Operations Management, Newsletter Production, Data Analysis, Proposal Writing, Six Sigma, Multilingual, Consulting, Product Marketing, Lifestyle Coaching, Lifestyle Writing, Crisis Intervention, Diversity Marketing, Analytics, Reporting & Analysis
Education
California State Polytechnic University-Pomona
BS, Business Administration, cum laude
US Department of Defense 2014 - Present
US Department of Defense 2012 - 2014
United States Peace Corps 2009 - 2012
LMI Government Consulting 2008 - 2009
New England Healthcare Institute 2007 - 2008
Great West Healthcare 2001 - 2004
PacifiCare Health Systems 1998 - 2001
Private Practice, Urology 1984 - 2001
Harris Methodist Health Plans 1994 - 1998
Skills
Policy Analysis, Non-profits, Strategic Planning, Public Speaking, Qualitative Research, Program Management, Public Policy, International..., Program Evaluation, Program Development, Nonprofits, Policy, Grant Writing, Government, Proposal Writing, Fundraising, Leadership, Research
Education
Harvard University, John F. Kennedy School of Government 2004 — 2006
MPA, Economics
Tulane University School of Public Health and Tropical Medicine
Master's Degree, Medical Management
Baylor College of Medicine 1974 — 1977
MD
The University of Texas at Austin 1971 — 1974
BA
Amendola Communications November 2007 - Present
TriWest Healthcare Alliance January 2008 - March 2008
Insurers Administrative Corporation August 2005 - October 2007
Quality Care Solutions, Inc. March 1999 - August 2005
American Express 1998 - 1999
PacifiCare Health Systems 1992 - 1998
Bell Atlantic 1989 - 1990
Skills
Marketing Communications, Corporate Communications, Marketing, Public Relations, Healthcare Information..., Advertising, Social Media, Event Management, Project Management, Leadership, Marketing Strategy, Contract Negotiation, Team Building, Proposal Writing, Integrated Marketing, Website Development, Editing, Healthcare Industry, Social Media Marketing, Marketing Management, Market Research, Intellectual Property, Technical Writing, Technical Documentation, Corporate Branding, Collateral Materials..., Proposal Leadership, Strategic Communications, Philanthropy, Non-profit Volunteering, Copywriting, CRM, Management, Brand Awareness, Newsletters, B2B, Fundraising
Education
Arizona State University
B.S.
Orange County Women's Chorus August 1997 - Present
PacifiCare Health Systems October 1988 - July 2001
Ernst & Young August 1982 - October 1988
Skills
Strategic Planning, Team Building, Business Strategy, Leadership, Recruiting, Policy, Training, Fundraising, Budget, Organizational..., Healthcare, Non-profits, Financial Analysis, Process Improvement, Business Planning, Change Management, Team Leadership, Contract Negotiation, Consulting, Nonprofits, Executive Coaching, Managerial Finance, Strategy, Finance, Grants, Non-profit Board..., Board Development, Analysis, Planned Giving, Philanthropy, Annual Giving, Non-profit..., Stewardship, Strategic Financial..., Budgets
Education
Avila University 1978 — 1982
B. S., International Management and Accounting
UnitedHealthcare September 2010 - Present
United healthcare September 2002 - September 2010
PacifiCare Health Systems August 2001 - September 2002
PacifiCare Health Systems December 2000 - August 2001
PacifiCare Health Systems September 1999 - December 2000
Skills
Process Improvement, Insurance, Vendor Management, Medicare, Call Centers, Customer Service, Cross-functional Team..., Underwriting, Employee Benefits, Operations Management, Team Building, Account Management, Project Management, Management, Visio, Leadership, Business Process..., Strategic Planning, Six Sigma, Business Analysis
Education
Ashford University 2014 — 2018
Bachelor's degree, Health/Health Care Administration/Management
MTI College 1997 — 1998
Paralegal Certificate, Paralegal Studies
Arlington High School 1994 — 1997
Diploma, General Studies
SCAN Health Plan February 2013 - Present
SCAN Health Plan February 2010 - February 2013
Younkin-Mills Household August 2005 - January 2010
PacifiCare Health Systems September 1998 - August 2005
Skills
Medicare, Medicaid
Education
California State University-Long Beach 1987 — 1992
Bachelor's, Nursing
California State Polytechnic University-Pomona 1983 — 1986
Animal Science/GE
Estrellita, Inc. May 2011 - Present
Kaiser Permanente April 2007 - May 2011
American Specialty Health 2005 - 2007
Kennedy Western University September 2001 - December 2004
Neighborhood Net Mall.com September 1999 - February 2001
PacifiCare Health Systems June 1990 - June 1999
Skills
Account Management, Sales, Strategic Planning, Sales Management, Leadership, New Business Development, Salesforce.com, Team Building, Selling, Managed Care, Finance, Insurance, Business Development, Marketing, Educational Leadership, Sales Operations, Healthcare, Management, CRM, Public Speaking, Marketing Strategy
Education
University of Colorado at Boulder 2013 — 2016
Master of Education (M.Ed.), Bilingual and Multilingual Education
National University 1998 — 2000
MBA, Finance
San Diego State University-California State University 1987 — 1989
Advertising
California State University-Bakersfield 1982 — 1987
BA, Psycologoy
Cognosante January 2007 - Present
Ketsujin Studios January 2001 - February 2004
Confer Software January 2000 - January 2001
PacifiCare Health Systems May 1993 - January 2000
Skills
C#, Groovy, ActionScript, .NET, JavaScript, jQuery, Apache FOP, LINQ, Powershell, SQL, VB.NET, ASP, VBA, Visual Studio, Microsoft SQL Server, SDLC, SharePoint, Access, Scrum, ASP.NET, Enterprise Architecture, SOA, CSS, UML
Education
California Polytechnic State University-San Luis Obispo 1988 — 1992
Bachelors of Science, Physical Education
Cody High 1976 — 1980
Molina Healthcare of Texas November 2011 - Present
Medco March 2008 - November 2011
PacifiCare Health Systems 1993 - 2000
PacifiCare Health Systems 1993 - 2000
PacifiCare Health Systems 1993 - 2000
PacifiCare Health Systems 1993 - 2000
Skills
Disease Management, Healthcare, Managed Care, Utilization Management, Healthcare Management, Medicaid, Medicare, Pharmacy Benefit...
Education
Baylor College of Medicine 1977 — 1981
Doctor of Medicine (MD)
Texas A&M University 1974 — 1977
Bachelor of Science (BS)
Blue Cross and Blue Shield of Minnesota July 2012 - Present
United Health Care 2006 - April 2012
PacifiCare Health Systems June 2002 - January 2006
PacifiCare Health Systems February 1996 - June 2002
Skills
Customer Service, Claims Management, Project Management, Human Resources, Healthcare Management
Education
California Polytechnic State University-San Luis Obispo 1975 — 1979
Bachelor of Science (BS), Child Development
UnitedHealthcare November 2010 - November 2012
AETNA INC November 2007 - February 2010
PacifiCare Health Systems May 2005 - December 2006
PACIFIC LIFE & ANNUITY July 2002 - May 2005
PacifiCare January 2000 - January 2002
THE GUARDIAN LIFE INSURANCE CO January 1999 - January 2000
Skills
Employee Benefits, Management, Microsoft Excel, Sales, Project Management, Medicare, Account Management, Sales Management, Insurance, Strategic Planning, Access, Recruiting, Cross-functional Team..., Sales Operations, Marketing, Healthcare
Education
CSULB , CSUF
California State University-Dominguez Hills
BS- Marketing, Business Administration and Management, General
Kyrene de la Estrella August 2005 - Present
Tenet Healthcare October 1997 - May 1998
PacifiCare Health Systems 1995 - 1997
William M. Mercer, Incorporated August 1993 - June 1995
Skills
Financial Analysis, Insurance, Strategic Financial..., Risk Management, Financial Services, Budgets, Management, Financial Modeling, Business Planning, Finance, Mutual Funds, Financial Risk, Negotiation, Restructuring, Variance Analysis, Process Improvement
Education
Arizona State University, W. P. Carey School of Business 1995 — 1997
Master of Business Administration (MBA), MBA, 3.93 GPA
Arizona State University 1988 — 1993
Bachelor of Science (BS), Finance, 3.32 GPA
Kabafusion October 2010 - Present
Anthem August 2005 - December 2009
PacifiCare Health Systems 2001 - 2005
Great-West Life and Annuity Insurance Company 2000 - 2002
Cap Management Systems (Tenet) 2001 - 2001
Meridian Health Care Management 1998 - 2000
Skills
Provider Relations, Managed Care, Medicaid, Health Insurance, PPO, Network Development, Medicare, Healthcare Industry, Credentialing, HIPAA, Disease Management, Ancillary Contracting, HMO, Healthcare Management, Health Policy, Provider Contracting, Utilization Management, Healthcare Consulting, Physicians, Healthcare Information..., Physician Relations, Pharmacy Benefit..., Revenue Cycle, Home Infusion, Home Care, Medicare Part D, Medicaid Managed Care, Licensing
Education
Azusa Pacific University 1997 — 2000
Master of Arts, Organizational Management
AT&T February 2003 - Present
PacifiCare Health Systems January 1999 - September 2002
Wurth USA January 1991 - December 1998
Skills
Cloud Solutions, Mobile Device Management, MPLS Networking, Corporate Communications, Long-term Customer..., Consultative Sales..., Enterprise Solution..., Sales Management, Cloud Computing, Salesforce.com, VoIP, Account Management, Managed Services, Solution Selling, Direct Sales, Telecommunications, Co-location, Unified Communications, SIP, WAN, Selling, B2B
Education
California State University-Chico 1984 — 1987
Bachelor of Science, Finance
Quality Review Solutions, LLC May 2015 - Present
Health Services Advisory Group November 2008 - August 2015
Arizona Department of Health Services January 2006 - November 2008
PacifiCare Health Systems October 2002 - January 2006
CIGNA Behavioral Health January 1997 - March 2000
Skills
Certified HEDIS..., Healthcare, Data Analysis, Program Management, Managed Care, Healthcare Management, Healthcare Information..., Health Policy, Medicaid, Public Health, HIPAA
Education
Arizona State University
Bachelor’s Degree, Psychology
University of Arizona
MPH, Health Administration and Policy
Sequenom June 2012 - June 2015
Jack in the Box 2011 - 2012
TIMEC Company, Inc. 2008 - 2011
NACA Logistics 2004 - 2007
PacifiCare Health Systems 1997 - 2004
PacifiCare Health Systems 1997 - 2004
Skills
Payroll, ADP Payroll, Ceridian, PeopleSoft, Kronos, New Hire Orientations, Human Resources, Multi-State Sales Tax, Auditing, Management, Process Improvement, Garnishments, Applicant Tracking..., Payroll Taxes, Accounting, Training, Multi-state Payroll, ADP, Lawson, paychex, E-Time, Canada, Oracle Discoverer, Oracle Financials, AS400, Global Payroll..., Expatriate Management, china payroll, hong kong payroll, australia payroll, japan payroll, ESPP, Restricted Stock, performance stock, Global Payroll..., Stock Administration, Equity Edge Online, Expense Reports, Concur, ADP Workforce Now 8, Oracle HCM
Education
Cal State Dominguez Hills 2003 — 2004
MBA, Management
California State University-Dominguez Hills 2003 — 2004
MBA, Management
Santa Clara University
CEP Level II Candidate, Stock Administration
American Payroll Association
Global Payroll Certificate
GRL Company / GRL Search Solutions December 2010 - Present
Kaiser Permanente March 1998 - December 2001
PacifiCare Health Systems March 1994 - January 1998
Skills
Applicant Tracking..., Team Leadership, Strategic Planning, Customer Service, Recruiting, Event Planning, Team Building, Employee Relations, Training, Technical Recruiting, Coaching, HRIS
Education
Arizona State University 1987 — 1991
BS, Political Science and Government
California Montessori Project - Carmichael October 2011 - Present
Direct Buy April 2011 - April 2012
Loomis Automotive June 2009 - April 2011
UnitedHealthcare April 2008 - May 2009
PacifiCare Health Systems July 2005 - April 2008
San Juan Unified School District January 2004 - July 2005
Child Development Inc December 1998 - January 2004
Skills
Accounts Payable, Accounts Receivable, Office Equipment, Invoicing, Outlook, FrontPage, Excel, Accounting, Aries, Adobe Acrobat, PowerPoint, Photoshop, Word, Employee Relations, Healthcare, Insurance, Internet, Inventory Management, JavaScript, Lotus Notes, Microsoft Office, Social Media, Organizing, Purchasing, Quickbooks, Customer Service, Web
Education
American River College 1995 — 2005
Associates of Arts Degree, Early Childhood Education/Liberal Studies
Health care service corporation Application Architect ConsultHealth Care Service CorporationFebruary 2006 - Present
PacifiCare Health Systems 2005 - February 2006
Gap Inc. 2004 - 2005
Intec 2002 - 2003
Skills
DB2, Data Warehousing, ETL, Microsoft SQL Server, Business Intelligence, Requirements Gathering, Database Design, Requirements Analysis, Teradata, Datastage, SQL, Data Integration, SDLC
Education
Acharya Nagarjuna University
Qualcomm April 2012 - Present
IHRIM (International Association for Human Resource Information Management) January 2013 - Present
IHRIM - Southern California Chapter January 2005 - Present
Presentations and Honors March 1996 - Present
Qualcomm September 2001 - March 2012
Qualcomm October 1999 - September 2001
PacifiCare Health Systems November 1990 - October 1999
Douglas Aircraft Company October 1988 - November 1990
Douglas Aircraft Company July 1986 - October 1988
ADP December 1983 - July 1986
Skills
Software Project..., SaaS, Vendor Management, Requirements Analysis, Business Intelligence, Business Analysis, Software Development, Enterprise Software, Product Management, Program Management, Process Improvement, ERP, Business Process..., Change Management, Project Management, Business Process, Outsourcing, Analytics, Management, Strategy, PeopleSoft, Human Resources, Analysis, HRIS
Education
California State University-Long Beach 1980 — 1983
BS, Business Computer Methods
California State Polytechnic University-Pomona 1978 — 1979
Electronic Engineering
Long Beach City College 1976 — 1979
AS, Electronic Engineering
CDI Corporation March 2014 - Present
CDI Corporation 2011 - 2013
SunGard Availability Services 2006 - 2010
Raytheon Intelligence and Information Systems 2004 - 2006
The TriZetto Group 2000 - 2004
Corporate Net Services 1999 - 2000
PacifiCare Health Systems 1997 - 1999
Metrum Inc. 1988 - 1997
Skills
Disaster Recovery, HP, Netbackup, VMware, Data Center, Storage Area Networks, Virtualization, Storage, SAN, Servers, Solaris, Brocade, Business Continuity, Integration, TSM
Education
Arapahoe Community College
Mathematics, Computer Science
Metropolitan State University of Denver
Mathematics, Computer Science
Denver Area Youth Services November 2010 - Present
PFS Group September 2009 - January 2011
The Assist Group January 2008 - September 2009
Anthem Blue Cross Blue Shield April 2005 - October 2007
PacifiCare Health Systems January 2004 - August 2005
City and County of Denver December 2001 - January 2004
Renaissance Healthcare 2000 - 2001
GE Capital 1997 - 2000
Centura Home Health 1995 - 1997
Education
Arapahoe Community College 2007 — 2009
None, Registered Health Info Technician
UnitedHealthcare February 2000 - Present
PacifiCare Health Systems March 1995 - February 2000
Skills
HIPAA, Medicaid, Medicare, Insurance, Process Improvement, Financial Analysis, Health Insurance, Business Requirements, Access, Visio, Managed Care, Data Analysis, Healthcare, Healthcare Management, Business Analysis
Education
Arizona State University
Bachelor's degree, Accounting
Charter Oak High School
Keller Graduate School of Management of DeVry University
Master of Business Administration (M.B.A.)
The Regence Group April 2009 - Present
Ingenix July 2006 - April 2009
PacifiCare Health Systems January 2003 - July 2006
Education
Brigham Young University 1996 — 2002
Bachelor of Science (BS), Mathematics
Conifer Health Solutions August 2015 - Present
Kaiser Foundation Health Plan November 2008 - Present
Kaiser Permanente April 2006 - November 2008
L.A. Care Health Plan June 2005 - April 2006
PacifiCare Health Systems June 2004 - June 2005
UHP Healthcare December 2001 - July 2002
Maxicare Healthcare Corporation December 2000 - November 2001
Transamerica Life Insurance Company November 1998 - December 2000
PacifiCare Health Systems April 1995 - December 1998
Skills
Business Process..., Cross-functional Team..., HIPAA, Healthcare Information..., Hospitals, Medicare, Process Improvement, Software Documentation, Strategy, Training, Program Management, Policy, Managed Care, Leadership, Healthcare Management, Healthcare
Education
University of London International Programmes 2015 — 2017
Bachelor's Degree, Philosophy
Pasadena City College
Certified Mediator, Mediation and Conflict Resolution
California State University-Los Angeles
Psycholgy, Behaviorial
Cambridge Benefit Solutions November 2011 - Present
Dental Elegance April 2007 - November 2011
UnitedHealthcare March 2006 - April 2007
PacifiCare Health Systems February 1996 - March 2006
Skills
Health Insurance, Sales, Marketing Communications, Account Management, Strategic Consulting, Presentations, Value Propositions, Project Management, Writing, Life Insurance, Employee Benefits, Self-funded, Disability Insurance, Term Life Insurance, Health Savings Accounts, Dental Insurance, COBRA, Voluntary Employee..., Critical Illness, Accident, HMO, Employee Wellness..., Health Care Reform, Benefits Administration, Customer Service, Brokers, Insurance Brokerage, Flexible Spending..., Budgets, Sales Presentations, Healthcare, Insurance, Managed Care, Strategic Planning
Education
Arizona State University 1988 — 1993
Bachelor's degree, Communications
Independent Consultant April 2012 - Present
Advanced Sterilization Products May 2009 - February 2012
WD, a Western Digital company September 2007 - December 2008
Proxicom August 2006 - May 2007
American Honda Motor Company, Inc. September 2002 - August 2006
PacifiCare Health Systems June 2001 - August 2002
Automobile Club of Southern California January 2001 - June 2001
Warner Bros. Studios January 1995 - January 2001
Education
Belmont University
Bachelor of Science (B.S.), Computer Science
Edison International 2007 - Present
PacifiCare Health Systems 2000 - 2006
Koo Chow & Co., LLP 1997 - 2000
Skills
Income Tax, Financial Reporting, Sarbanes-Oxley Act, Financial Audits, Income Tax Provision, Regulatory Tax...
Education
Cal Poly Pomona
Bachelor's degree, Accounting
WellPoint June 1998 - Present
Anthem June 1998 - June 2010
PacifiCare Health Systems April 1997 - May 1998
QualMed, Inc January 1995 - April 1997
Skills
Amisys, Microsoft Office, Communication, Project Management, Presentations, Learning Management..., willing to step in and..., hard working, Flexibility, Customer Service, Training, SharePoint, Databases, Testing, Software Documentation
Education
University of Phoenix 2005 — 2009
Bachelor of Science (B.S.), Information Technology
Adams State College 1991 — 1993
Alamosa High School 1987 — 1991
Ovations August 2003 - Present
PacifiCare Health Systems May 1992 - May 2003
Skills
Medicare, Health Insurance, Medicaid, HIPAA, Medicare Part D, Disease Management
Education
Guagua National Colleges 1981 — 1995
University of the Assumption 1985 — 1989
Bachelor of Science in Nursing
Daughters of Charity Health System October 2008 - Present
UnitedHealth Group October 1998 - October 2008
PacifiCare Health Systems June 1996 - October 1998
Skills
HIPAA 837 Claims..., HIPAA 835 Remittance..., HIPAA 277CA..., HIPAA 820 Premium..., HIPAA 834 Benefit..., VBA, PowerShelll, Crystal Reports, Foresight, Trusted Link, Gentran, AS400 system, Cognos, Quiz, Microsoft Office, FTP software
Education
California State University-East Bay 1992 — 1996
Bachelor's Degree, Computer Science