Page Plus Cellular
Industry: Mobile network operator company
DescriptionPage Plus Cellular is a prepaid Verizon Wireless mobile virtual network operator in the United States operated by TracFone Wireless, Inc. Customer service: 1 (800) 550-2436 Parent organization: América Móvil Headquarters: Toledo, OH Founder: Abdul Yassine Founded: 1993
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Page Plus Cellular Employees
Nonprofit Enterprise at Work September 2013 - Present
Ivy Bridge College of Tiffin University November 2011 - August 2013
Xerox March 2011 - November 2011
Page Plus Cellular June 2010 - March 2011
Big Cup Coffee and Tea March 2006 - July 2007
Skills
Web Development, WordPress, Management, Customer Service, Call Centers, Troubleshooting, Windows, OS X, Process Improvement, Software Documentation, Integration, System Administration, HTML, CSS, Mac OSX, Salesforce Enterprise, Active Directory, IT Management, Linux, TCP/IP, Gravity Forms, Vendor Management, Windows Server
Education
Trevecca Nazarene University 2007 — 2010
Bachelor of Business Administration (BBA), Information Technology
Progression Marketing, inc. April 2015 - Present
Consumer Acquisitions February 2015 - March 2015
Consumer Acquisitions June 2014 - February 2015
Pita Pit USA March 2014 - June 2014
After-School All-Stars October 2012 - May 2014
Page Plus Cellular May 2012 - July 2012
Owens Community College September 2010 - June 2012
United States House of Representatives August 2010 - August 2010
Ohio Foreign Language Association (OFLA) June 2008 - June 2010
Skills
Leadership, Research, Teamwork, Time Management, Youth Work, Customer Service, Nonprofits, Fundraising, Public Speaking, Photography, Adobe Creative Suite, Team Leadership, Community Outreach, Project Planning, Social Networking, Microsoft Office, Interpersonal..., Teaching, Program Development, Event Planning, PowerPoint, Non-profits, Microsoft Word, Social Media, Microsoft Excel, Healthcare, Higher Education, Acting, Film Production, Screenwriting, Running, Long Distance Running, Trail Running, Road Biking, Short Films, Film Editing, Poetry, Performance Poetry, Curriculum Design, Grant Writing
Education
University of Toledo 2013 — 2014
Major in Sociology
Owens Community College 2009 — 2013
Sociology Transfer, Sociology, Research
Clear Vision Communications, Incorporated October 2014 - Present
The Garden City Group, Inc. July 2014 - Present
University of Toledo May 2012 - January 2013
Kids Unlimited January 2012 - January 2013
Page Plus Cellular February 2012 - November 2012
University of Toledo May 2012 - August 2012
Skills
Pharmaceutics, HPLC, Microsoft Office, Drug Development, Team Building, Customer Satisfaction, Performance Management, Inventory Management, Pharmacokinetics, Polymer Compounding, Leadership Development, NMR spectroscopy, Research, Data Analysis, Formulation, Time Management, Public Speaking, Customer Service
Education
University of Toledo 2008 — 2014
Bachelor of Science (B.S.), Pharmaceutics and Drug Design double minor in chemistry and biology
Penn Foster 2014 — 2015
Pharmacy, Pharmacy Technician/Assistant
Fiat Chrysler Automobiles (FCA) April 2015 - Present
TracFone Wireless January 2014 - January 2015
Page Plus Cellular October 2009 - January 2015
Adolescent and Young Adult Health Services April 2009 - August 2009
HCR ManorCare December 2007 - December 2008
CISP May 2003 - August 2007
Convergys April 2000 - May 2003
Skills
Call Centers, Team Building, Telecommunications, Process Improvement, Soft Skills, Coaching, PowerPoint, Public Speaking, Training Needs Analysis, Outlook, Customer Experience, Microsoft Office, Train the Trainer, Customer Service, Mobile Devices, Quality Assurance, Technical Support, Human Resources, Management, Training, Customer Satisfaction, E-Learning, Time Management, Employee Training, Presentations, Team Leadership, Program Management, Performance Management, Team Management, Administration, Leadership, Leadership Development, Troubleshooting, Employee Relations, Account Management, Project Management, Software Documentation, Strategic Planning, Analysis
Education
Toledo Academy of Beauty Culture-South 1983 — 1984
Cosmetology Licence, Managing Cosmetology License, Cosmetology Instructor License, Cosmetology, Barber/Styling, and Nail Instructor, Customer Service, Management, Retail
E.L. Bowsher 1979 — 1984
High School, Majors in English, Social Sciences and Art
Verizon Wireless March 2015 - Present
White House Black Market September 2014 - March 2015
Page Plus Cellular December 2012 - January 2015
Page Plus Cellular May 2011 - December 2012
Victoria's Secret September 2009 - April 2011
Skills
Telecommunications, Call Centers, Customer Service, Customer Satisfaction, Time Management, Public Relations, Customer Experience, Teamwork, Team Building, Public Speaking, Leadership, Sales, Account Management, Coaching, Customer Retention, Microsoft Office, Management
Education
Owens Community College 2010 — 2012
Associate of Science (AS), Dietetics/Dietitian
La-Z-Boy February 2015 - Present
Bemis Company, Inc. August 2014 - February 2015
American Express Global Business Travel February 2012 - May 2014
Kantar Operations August 2007 - April 2011
Page Plus Cellular June 2005 - August 2007
Skills
Customer Service, Leadership, Call Centers, Quality Assurance, Project Management, Staff Management, Budgets, Team Management, Management, Workforce Management, Recruiting, Interviewing Skills
Education
University of Toledo 2001 — 2003
Master of Business Administration (MBA), Business Administration and Management, General
University of Lagos 1992 — 1997
Actuarial Science, Bachelor of Science
Keltys First Baptist Church August 2012 - Present
Bible Church of Little Rock September 2009 - August 2012
FamilyLife September 2002 - September 2009
Page Plus Cellular May 2001 - May 2002
Skills
Teaching, Preaching, Teaching Experience, Administration, Promotions, Writing, Digidesign Pro Tools, Gimp (GNU Image..., Adobe Creative Suite..., MS Office Suite, Oral Communications, Social Networking Sites, Blogging, Wordpress, Digital Photography, Adobe Creative Suite
Education
Lynda.com 2011 — 2011
Adobe Creative Suite CS5 Training
The Expositors Seminary 2009 — 2010
Theology
Central Baptist College 1994 — 1998
Bachelor, Bible w/ Pastoral Emphasis
Arkansas State University 1988 — 1991
Toledo Impact January 2014 - Present
Bowling Green State University December 2013 - May 2014
Dillards September 2013 - April 2014
Bakers Footwear Group July 2010 - December 2012
Page Plus Cellular August 2011 - October 2012
Skills
Customer Service, Feeding hungry children..., Customer Satisfaction, Networking, Energy Management, Direct Sales, Time Management, Sales, Outlook, Microsoft Word, Merchandising, Telecommunications, Recruiting, Student Counseling, Telecommunications..., Security
Education
University of Cincinnati 2012 — 2013
Master of Science (MS), Criminal Justice/Law Enforcement Administration
University of Toledo 2009 — 2011
Bachelor of Science (BS), Criminal Justice and Corrections
Hiab October 2014 - Present
Betco Corporation March 2014 - September 2014
Barrington Broadcasting Group March 2013 - March 2014
Beachbody 2011 - 2014
Dillards October 2012 - February 2013
Page Plus Cellular August 2009 - November 2012
DirectBuy, Inc. February 2007 - July 2009
DirectBuy, Inc. February 2007 - July 2009
Skills
Marketing, Sales, Marketing Strategy, CRM, Management, Leadership, Training, Time Management, Digital Marketing, Budgets, Forecasting, Customer Service, Sales Management, Sales Process, Telecommunications, Social Media, Selling, Negotiation, Project Management, Mobile Devices, Public Speaking, Purchasing, Call Centers, Account Management
Education
Lourdes University 2015 — 2017
Master of Organizational Leadership- Global Cohort, Global Immersion-China, Argentina, and South Africa
Lourdes University 2012 — 2014
Bachelor of Arts, Interdisciplinary Studies; Business, 3.0
Lourdes University 2012 — 2014
BAIS, Marketing/Marketing Management, General
Beacon of Light, Ltd. April 2012 - Present
The Movement Church February 2012 - February 2014
Page Plus Cellular October 2010 - October 2011
Renhill Staffing 2010 - 2011
United Collections Bureau Inc September 2007 - February 2010
The Salvation Army September 2005 - August 2007
Skills
Community Outreach, Administraion, Microsoft Office 2010, Case Managment, Motivational..., Typing, Front Office, Customer Service, Leadership, Marketing, Nonprofits
Education
Davis College 2012 — 2014
Associate's degree, Business Administration and Management, General
Owens Community College 2005 — 2006
General Studies
McKimmey Associates Realtors February 2014 - Present
Kidd Properties, Inc October 2011 - Present
Kidd Properties, Inc January 2001 - Present
Page Plus Cellular/AT&T Wireless June 1995 - November 2011
Page Plus Cellular June 1995 - October 2011
Alltel/Snider Telecom February 1994 - May 1995
Skills
Strategic Planning, Marketing Strategy, New Business Development, Sales Management, Team Building, Customer Service, Marketing, Public Speaking, Business Strategy, Negotiation, Sales, Budgets, Product Development, Contract Negotiation, Social Media, Business Development, Project Management, Microsoft Office, Social Media Marketing, Public Relations, Customer Satisfaction, Leadership, Account Management, Management, Direct Sales, Operations Management, Coaching
Education
University of Central Arkansas 1987 — 1989
Bachelor of Business Administration (B.B.A.), Marketing
Arkansas State University 1985 — 1987
Associate of Arts (A.A.), Business Administration and Management, General
Arkansas State University 1985 — 1987
Associate of Arts (AA), General Studies
Page Plus Cellular May 2012 - January 2015
Rachel Wixey & Associates July 2010 - May 2012
Verizon Wireless April 2008 - April 2010
Skills
Human Resources, New Hire Orientations, Benefits Administration, Employee Relations, Onboarding, Unemployment Claims, Customer Service, FMLA, Performance Management, Employee Engagement, Personnel Management, Employee Benefits, Personnel Records, Compensation & Benefit, Recruiting, Management, Time Management, Microsoft Office, Interviews
Education
Wilmington University 2002 — 2003
Master of Science, Human Resources
Wilmington University 2000 — 2002
Bachelor of Science, Human Resources
Owens Community College 2007 — 2008
Associate of Applied Business, Supervision
Owens Community College 2005 — 2007
Associate of Arts, World Language Studies Concentration
Community College of the Air Force 1999 — 2000
Associate of Applied Science, Personnel Administration
Rose State College 1982 — 1986
Associate of Arts (A.A.), Business
Community College of the Air Force 1980 — 1986
Associate of Applied Science, Aircraft Powerplant Technology
TracFone Wireless January 2015 - Present
Start Wireless Group November 2003 - January 2015
Page Plus Cellular January 2001 - October 2003
Skills
Mobile..., Strategic Planning, Corporate Management, Certified Project..., Call Center Development, Product Development, National Account..., Branding Development, Human Resources..., Policy/Procedure..., Business Intelligence, Market Analysis, Customer Service, VAS, Call Centers, Management, Account Management, Program Management, Quality Assurance, Operations Management, Direct Sales, Personnel Management, Customer Experience, Vendor Management, Team Building, Project Management, Business Development, Integration, Leadership, Analysis, Telecommunications, Strategic Partnerships, Sales Management, Mobile Telephony, Performance Management, Mobile Devices
Education
Villanova University 2009 — 2010
Master Certificate, Project Management
Jami'at Amman Al-Ahliyya 1992 — 1996
Bachelor's, Computer Engineering
Best Buy 2014 - Present
Sam Wireless April 2013 - June 2014
White Young Consultants December 2012 - February 2013
Cree November 2010 - October 2012
Page Plus Cellular November 2009 - November 2010
Sony Mobile Communications January 2008 - July 2009
Skills
Mechanical Engineering, Manufacturing, CAD, Testing, Semiconductors, AutoCAD, Design of Experiments, Product Development, Quality Control, Validation, Unigraphics, Solidworks, Troubleshooting, HVAC, HAP, Analysis, Windows OS, Unix/Linux OS, Mac OS, FORTRAN, C++, Matlab, Maple, Python, Microsoft Office, Thermodynamics, Heat Transfer, Controls Systems, Fluid Mechanics, Dreamweaver, Photoshop, SQL, CSS, HTML5, JavaScript, AngularJS, jQuery, Joomla, WordPress
Education
Wake Technical Community College 2014 — 2016
Web and Graphic Design Certificates, Web Technologies
North Carolina State University 2006 — 2009
B.S, Mechanical Engineering
From HR Services, Northwood Owner/ConsultantSemi Retired from Consultant WorkMarch 2013 - June 2014
HR Solutions For Everyone October 2010 - January 2012
Page Plus Cellular February 2008 - October 2010
Mercy Health Partners 1987 - 2006
Riverside Hospital 1987 - 2000
Skills
Talent Management, Compensation, Benefits, Employee Relations, Recruiting, Human Resources, Management, Succession Planning, Personnel Management, Organizational..., Onboarding, HR Policies, Performance Management, Labor Relations, Employee Engagement, Talent Acquisition, Employment Law, Leadership Development, Benefits Administration, Deferred Compensation, Employee Benefits, Training, Leadership, FMLA, New Hire Orientations, Time Management, Change Management, Call Centers, Coaching, Interviews
Education
Lourdes College 2002 — 2005
Master, Organizational Leadership
Owens Community College 1992 — 1998
Associate of Business, Huaman Resources
Page Plus Cellular 2009 - Present
Page Plus Cellular 2009 - Present
Studio Plus Maumee, OH 2004 - 2009
The Toledo Zoo 2004 - 2006
Skills
Telecommunications, Call Centers, Account Management, Customer Satisfaction, Wireless, Team Leadership, VoIP, Troubleshooting, Integration, IP
Education
Sinclair Community College 1998 — 2000
Associate's degree, Design and Visual Communications, General
APS Medical Billing July 2014 - Present
Page Plus Cellular 2013 - 2014
McDonald's Corporation 2006 - 2013
ABC Warehouse 2009 - 2010
Skills
CPT, ICD-9, Medisoft, HCPCS, Medical Billing, Cash Handling Experience, Medical Terminology, Medical Coding, Appointment Scheduling, Clerical Skills, EHR, Cpr Certified, ICD-10, Data Entry, Medical Records, 10 Key, Telephone Skills, HIPAA, Medicaid, Medicare, Receptionist Duties, Health Insurance, Claim Investigation
Education
Herzing University-Toledo
Bachelor's Degree, Health Information/Medical Records Administration/Administrator
Herzing University-Toledo
Associate of Applied Science (AAS), Medical Insurance Specialist/Medical Biller, GPA - 3.25
Schindler Elevator Corporation (U.S.) February 2014 - Present
Page Plus Cellular May 2010 - May 2013
Skills
Customer Satisfaction, Time Management, Microsoft Office, Management, Team Building, Microsoft Excel, Process Improvement, Performance Management, Outlook, Microsoft Word, Analysis
Education
Lourdes College
Occupational Therapy/Therapist
Owens Community College
Occupational Therapy/Therapist
Not in workplace August 2012 - Present
Fifth Third Bank June 2012 - August 2012
Retirement Specialist of N. W. Ohio August 2010 - August 2012
Page Plus Cellular March 2008 - August 2010
Sprint Nextel January 2001 - January 2008
Verizon Wireless July 1991 - December 2000
U.S. Army 5th Special Forces Group February 1983 - February 1986
Education
The Defiance College 1976 — 1980
BA, Criminal Justice
Medical Mutual February 2015 - Present
Page Plus Cellular January 2014 - January 2015
Elder-Beerman November 2009 - December 2013
Bowling Green High School August 2011 - December 2011
Skills
Retail, Merchandising, Visual Merchandising, Multi-line Phone, Microsoft Office, Retail Sales, Store Management, Loss Prevention, Store Operations, Apparel, Fashion, Cashiering, Styling, Profit, Inventory Control, Inventory Management, Planograms, Assortment, Trend Analysis, Cash Register, Time Management, Sales, Trend, Customer Satisfaction, Customer Service
Education
Bowling Green State University 2013 — 2016
Currently Attending, Computer Science with a Business Systems Specialization
Owens Community College 2008 — 2013
Associate's degree, Pre-Business Administration
Apple October 2014 - September 2015
National Coalition For Sexual Freedom October 2013 - September 2015
Page Plus Cellular July 2011 - October 2014
Clear Channel Communications April 2006 - June 2011
Scharran Studios September 2005 - April 2006
Convergys May 2000 - September 2005
Westat December 1998 - April 2000
Skills
Video, Media Relations, Social Media Marketing, Journalism, Copywriting, Radio Broadcasting, Social Networking, Video Production, Blogging, Facebook, Operations Management, Management, Call Centers, Account Management, Press Releases, Time Management, Customer Experience, Coaching, Microsoft Excel, IEX Total View, NexGen, Workforce Management, Market Research, Program Management, Customer Satisfaction, Marketing, Customer Service
Education
The Recording Workshop 1993 — 1993
Certification of Completion for Audio Engineering, Music Production, Audio Engineering
Bowsher High School 1989 — 1993
Owens Community College
Criminal Justice, Psychology, Japanese
Dr. Garth Phibbs, M.D. July 2014 - Present
Dillards August 2013 - June 2014
Page Plus Cellular March 2012 - November 2012
Education
Owens Community College
Business Administration and Management, General
Owens Community College
Business Administration and Management, General
Lowe's Companies, Inc. April 2015 - Present
DEFENDER September 2014 - April 2015
Wireless Boys September 2012 - August 2014
Page Plus Cellular November 2009 - September 2012
Skills
Sales, Management, Customer Service, Quality Assurance, Call Centers, Customer Satisfaction, Telecommunications, Teamwork, Account Management, Team Leadership, Direct Sales, Inventory Management, Microsoft Office, Sales Management, Team Building, Forecasting
Education
American Public University System 2012 — 2013
Certificate, Retail Management
Southwestern Michigan College 1999 — 1999
Certificate, Supervisory and Team Leader Fundamentals
TASC, Inc. (Treatment Alternatives for Safe Communities) June 2015 - Present
ARC Solutions January 1997 - Present
Vjcoleman Foundation 2011 - 2013
Page Plus Cellular October 2009 - March 2011
JPMorgan Chase 2006 - 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Budgets, Strategic Planning, Marketing, Fundraising, Training, Event Planning, Nonprofits, Account Management, Time Management, Public Relations, Team Building, Administrative..., Data Entry, Social Networking, Coaching, Employee Relations, Recruiting, Small Business, Office Management, Team Leadership, Facebook, Social Media, Insurance, Editing, Office Administration, Volunteer Management, Administrative...
Education
University of Toledo 2014 — 2018
Bachelor of Education (B.Ed.), Ecology and Evolutionary Biology
Stautzenberger College-Maumee 2013 — 2014
Associate's degree, Medical Administration
Professional Skills Institute 2011 — 2013
Associate's degree, Medical/Clinical Assistant
Ohio University September 2015 - Present
CNWR, Inc. December 2014 - Present
Page Plus Cellular November 2013 - December 2014
Mid-Ohio Sports Car Course May 2013 - August 2013
Ohio University August 2012 - December 2012
Ohio University January 2012 - April 2012
Michigan International Speedway August 2011 - August 2011
Skills
Leadership, Public Relations, Marketing, Facebook, Market Research, Marketing Strategy, Press Releases, SEO, Microsoft Excel, Budgets, Google Analytics, Social Media Marketing, Online Marketing, Brand Awareness, Social Media, Time Management, Microsoft Office, PowerPoint, Social Networking
Education
Ohio University 2009 — 2013
Bachelor's Degree, Organizational Communication, General
Maumee High School 2005 — 2009
Diploma, Marketing
CNWR, Inc. September 2014 - Present
Page Plus Cellular March 2011 - September 2014
INCRETE SYSTEMS INC May 2006 - September 2009
NAVASTONE, Incorporated January 2004 - May 2006
CONVERGYS CORPORATION May 2000 - January 2004
KUHLMAN CORPORATION March 1992 - May 2000
Skills
Call Centers, Management, Performance Management, Training, Account Management, Customer Retention, Team Building, Process Improvement, Coaching, Sales Management, Customer Satisfaction, Quality Assurance, Program Management, Operations Management, Human Resources, Customer Service, Budgets, Purchasing, Telecommunications, Time Management, New Business Development, Customer Experience, Forecasting, Teamwork, Sales Operations, Recruiting, Project Planning, Call Center Development, Call Center, Business Development, Quality Management, Analysis, Product Development, Solution Selling, Leadership, Inventory Management, Negotiation, Employee Relations, Outsourcing, Workforce Management, Integration, CRM, Strategic Planning, ROI Optimization, Invoicing, Business Analysis, Vendor Management, Direct Sales, VMware Certified..., VMware
Education
Heidelberg University
Bachelor of Science, Business Administration
Page Plus Cellular January 2009 - January 2015
Transtar Industries / Axiom Automotive Technologies June 2004 - March 2008
Freudenberg-NOK 2001 - 2004
Skills
Marketing Management, Advertising, Online Marketing, Newsletters, Technical Writing, Public Relations, Marketing Strategy, Pricing, Budgeting, Budgets, Marketing, Account Management, Business Development, Management, Project Planning, Sales Management, Team Leadership, Strategic Planning, Sales, E-commerce, Social Media Marketing, Program Management, Strategy, Competitive Analysis, Product Marketing, Strategic Communications, Marketing Communications
Education
Ashland University
M.B.A., Master of Business Administration, 3.9 / 4.0
Ball State University
B.A., Telecommunications, Management
Med1 Services, LLC May 2013 - Present
Page Plus Cellular 2012 - 2013
The Arbors of Oregon Assisted Living December 2008 - January 2009
Skills
Computers, Foreign Languages, Microsoft Word, Creative Writing, Problem Solving, Customer Service, Proficient Communicator, Recruiting, Highly responsible, Dependable Team Player, Goal Oriented, Organized Multi-tasker, Compassion, Thrives on challenges, Open Minded, Positive Energy, Willing to Go the Extra..., Always Willing to Learn, goal-driven, Empathy, Enthusiasm to learn, Helping Clients, Highly Ambitious, Vital Signs, Always Punctual
Education
Herzing University-Toledo 2012 — 2014
Associate of Applied Science in Medical Assisting Services, GPA - 3.36
Care4you2
CPR Certification and STNA license
Nursing Assistant Training Centers
Certified Nursing Assistant, Certified Nursing Assistant/STNA
Hickory Farms, Inc. November 2013 - Present
1-UP Repairs and Modifications May 2013 - Present
Page Plus Cellular June 2004 - February 2012
Convergys August 2001 - February 2004
Skills
Customer Service, Technical Support, Consumer Electronics, Web Design, Computer Hardware, Internet Troubleshooting, Cellular Communications, Musicians, Music Production
Education
International College of Broadcasting 1999 — 2001
Audio Engineering Diploma, Audio Engineering
Lowe's Companies, Inc. April 2011 - Present
FedEx Freight April 2011 - Present
Page Plus Cellular April 2007 - March 2011
Hickory Farms, Inc. December 2006 - January 2007
Education
ITT Technical Institute-Indianapolis 2007 — 2011
Bachelor's Degree, Information Technology, 3.8 GPA
Stautzenberger College-Maumee 2004 — 2006
Associate's Degree, Network and System Administration/Administrator, 3.8 GPA
JBT FoodTech January 2011 - Present
JBT FoodTech December 2007 - December 2010
Page Plus Cellular December 2005 - July 2008
Bowling Green State University January 2003 - May 2006
Cooper Standard Automotive 2003 - 2005
Alpha Management 1998 - 2001
Skills
Forecasting, Project Management, Management, Financial Analysis, Process Improvement, Budgets, Continuous Improvement, Cross-functional Team..., Engineering, Lean Manufacturing, Manufacturing, Process Engineering, Product Development, Purchasing, Analysis, Sales, Strategic Planning, Cost Accounting, System Administration
Education
Bowling Green State University 2003 — 2006
Bachelor of Business Administration (BBA), Accounting and Finance
Page Plus Cellular July 2012 - January 2015
Omnicare Inc. December 2012 - December 2013
Skills
Strategic Planning, Spanish, Customer Service, Microsoft Office, Coaching, Microsoft Word, Training, Microsoft Excel, Public Speaking, Teamwork, Pharmaceutical Industry, Analysis, PowerPoint, Spanish Translation, Science, Call Centers, Leadership, Time Management, Customer Satisfaction
Education
University of Illinois at Chicago 2007 — 2010
Doctor of Pharmacy (Pharm.D.), Pharmacy
College of DuPage 2002 — 2007
Associate's degree, Pre-Pharmacy Studies
Stong company in Marketing,PR and communications. February 2012 - Present
Page Plus Cellular 2011 - 2013
Universal Marketing Group October 2011 - February 2012
Page Plus Cellular August 2007 - September 2011
Toledo Radio 1973 - 2004
15+ years in Retail and Customer Service. July 1972 - March 2000
Skills
Call Center, Customer Service, Strategic Planning, Customer Satisfaction, Team Building, Leadership, Coaching, Microsoft Office, Negotiation, Time Management, Quality Assurance, Budgets, Public Relations, Account Management, Social Networking, Advertising, Marketing, Call Centers, Social Media Marketing, Training, Sales, Event Management, Management, Media Relations
Education
Bowling Green State University 1977 — 1988
BA, Journalism/Communication
Rossford High School 1969 — 1972
Page Plus Cellular September 2010 - Present
Household Centralized Service June 2008 - February 2010
Huntington Cleaners November 2007 - June 2008
Schindler May 2002 - May 2007
Schindler January 2000 - May 2002
Toledo Turf Equipemt February 1996 - January 2000
Montgomery Wards Product Service Division April 1978 - February 1996
Skills
Warehousing, Parts, SAP, Purchasing, Customer Satisfaction, Inventory Management, Logistics, Customer Service, Microsoft Excel, Microsoft Office, Shipping, Recieving, Sales, Call Centers, Management
Education
Owens Community College 1975 — 1978
Associate's degree, Industrial Power
Central Catholic H.S. 1971 — 1975
High School Diploma, General
Page Plus Cellular July 2011 - January 2015
ComSolutions April 2006 - August 2011
Vanguard Technologies, LTD. September 2004 - March 2006
Convergys February 2000 - October 2001
Skills
Call Centers, Customer Service, Microsoft Office, Customer Satisfaction, Troubleshooting, Software Installation, Time Management, Telecommunications, Access, Networking, Customer Relations, Sales Management, Call Center, Quality Assurance, Supervisory Skills, Coaching, Microsoft Excel, Microsoft Word, Outlook, Telephone Skills, Technical Support, Windows 7, Computer Hardware, Visio, Windows, System Administration, Software Documentation, Team Building, Team Leadership, Process Improvement, Customer Experience, Teamwork, Windows Vista, Windows XP, iOS
Education
Owens Community College 2010 — 2012
System Security and Information Assurance, Networking and Information Systems Support
The University of Akron 1991 — 1993
Music Education
Page Plus Cellular 2010 - Present
Education
Grand Canyon University 2013 — 2015
Master of Science (M.S.), Mental Health Counseling/Counselor
Lourdes College 2007 — 2010
Bachelors Degree, Social Sciences
page plus cellular October 2010 - September 2011
comfort keepers April 2010 - October 2010
TNS Research International October 2007 - July 2010
Bay Pointe Family Practice and wellness center June 2007 - August 2007
Skills
Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Customer Service, Teamwork
Education
Northwest State Community College 2012 — 2016
Oregon Career & Technology Center 2006 — 2007
medical office assistant
e.l. bowsher high school 2000 — 2004
high school diploma, General Studies
Fisher College September 2013 - Present
Pure Hockey May 2012 - April 2013
Dunkin Donuts January 2012 - April 2012
Page Plus Cellular September 2008 - January 2009
Skills
Customer Service, Social Skills, Microsoft Office
Education
Fisher College 2013 — 2017
Hospitality Administration/Management
Algonquin Regional High School 2009 — 2013
High School Diploma
Page Plus Cellular September 2014 - Present
Page Plus Cellular 2003 - 2015
Page Plus Cellular April 2011 - September 2014
Skills
Customer Service..., Call Center Development
Education
University of Cincinnati 1990 — 1991
Page Plus Cellular November 2012 - January 2015
Campbell Soup Company September 2010 - May 2012
Bay Center Recreation (Business closed as of March 2011) March 2005 - December 2007
Amidon Wells (Business Closed) March 2004 - February 2005
HCR ManorCare July 2002 - February 2004
Citi November 1986 - June 2002
Citi November 1986 - June 2002
Education
Owens Community College 2006 — 2009
Associate's Degree, Accounting