Experience
Defense Contract Management Agency (DCMA)   April 2014 - Present
Army National Guard  August 2012 - Present
ParTech, Inc.   November 2013 - April 2014
SIM2K, Inc.   November 2012 - November 2013
CompuCom  September 2012 - November 2012
AJ Quality Services Inc   July 2012 - August 2012
US Army  July 2008 - July 2012

Skills
Active Directory, Servers, Troubleshooting, HP, VMware, A+ Certified, Windows Server, TCP/IP, Hardware, Dell Computers, Switches, Cisco Technologies, Laptops, Computer Hardware, VPN, XP, Virtualization, DNS, Routers, Windows 7, Printers, Microsoft Exchange, Networking, VMware ESX, DHCP, Workstations, Software Installation, Windows, Help Desk Support, Windows XP, SharePoint, Microsoft Certified..., Information Technology, Management, Microsoft Technologies, System Administration, Network Administration, Windows Vista, Microsoft Office, Network Security, Security

Education
Baker College of Auburn Hills   2013 — 2015
Associate of Science (A.S.), Information Technology

New Palestine High School   2003 — 2007
High School Diploma

Experience
Junxure  May 2014 - Present
Yahoo!  November 2009 - May 2014
ParTech, Inc.   September 2007 - November 2009
Blue Frog Solutions  April 2006 - August 2007
LexisNexis  June 2000 - April 2006
IBM  August 1991 - June 2000
The J.M. Smucker Company   1983 - 1991
Safetran Systems  1980 - 1983

Skills
C#, C++, .NET, Visual Studio, Unity3d, Game Theory, Architectures, Design Patterns, Object Oriented Design, Win32 API, CUDA, STL, SDK

Education
University of Minnesota-Twin Cities

Experience
PIMCO  April 2013 - Present
BICON INC.   February 2013 - Present
The Word & Brown Companies  October 2012 - March 2013
Neudesic  March 2012 - March 2013
ParTech, Inc.   April 2012 - September 2012
Wells Fargo  October 2008 - March 2012
Hewlett-Packard  September 2004 - October 2008
Hewlett-Packard  July 2003 - September 2004
Hewlett-Packard  February 2000 - July 2003
Hewlett-Packard  January 1999 - February 2000

Skills
Software Development, Agile Methodologies, .NET, Software Engineering, Scrum, Integration, Software Design, Architecture, ASP.NET, Enterprise Software, SOA, C#, SDLC, Software Project..., WCF, ASP.NET MVC, Web Services, Design Patterns, Java Enterprise Edition, SQL, Web Applications, XML, Programming, Microsoft SQL Server, Java, MVVM, Team Leadership, Agile Project Management, Small Business, Business Planning, Management, Consulting, Client Development, Manage Client..., Partner Management, Account Management, Operations Management, Microsoft CRM, Windows Azure, SQL Azure, REST, LINQ, HTML 5, AJAX, JSON, JavaScript, jQuery, CSS, UML, Architectures

Education
San Jose State University
Master of Science (M.S.)

University of Colorado at Colorado Springs
Bachelor of Science (B.S.)

Experience
NICE Systems  July 2013 - Present
ParTech, Inc.   December 2008 - July 2013

Skills
SaaS, Windows Server, VMware, Windows XP, Service Delivery, SQL, Technical Support, Windows, Hardware, Troubleshooting, Vendor Management, Computer Hardware, Integration, Windows 7, Servers, Software Documentation, Solution Selling, Active Directory, Operating Systems, Microsoft SQL Server, Software Installation

Education
Aims Community College

Experience
Oak Point Consulting   June 2014 - Present
Independent Marketing Consultant  April 2012 - August 2015
Total Defense Inc. (former division of CA Technologies)   2011 - 2012
ParTech, Inc.   July 2009 - July 2011
Microsoft  August 2007 - May 2009
Microsoft  August 2005 - August 2007
Microsoft  August 2004 - August 2005
Actimize  2004 - 2004
TransUnion  March 2002 - January 2003
Entuity  2002 - 2002

Skills
Marketing Communications, Event Planning, Marketing Strategy, Trade Shows, Demand Generation, Social Media, Product Marketing, New Business Development, Channel, Marketing, Strategic Partnerships, SaaS, CRM, Lead Generation, Salesforce.com, Entrepreneurship, Solution Selling, Sales, B2B, Sales Operations, Social Media Marketing, Go-to-market Strategy, Business Development, Leadership, Market Planning, Channel Partners, Integrated Marketing, Management, Product Launch, Team Leadership, Sales Management

Education
Borough of Manhattan Community College
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies

Chubb Institude of Technology   2002 — 2003
Certificate Program, Web Development & Business Programming

Northwestern University - Kellogg School of Management
Microsoft Marketing Program, Kellogg on Marketing

Experience
TMB  January 2014 - Present
Dot 9 Designs   June 2013 - Present
PPi design.production…partner   February 2007 - June 2013
Platt Lighting   2003 - 2013
Spectrum Productions  March 2004 - January 2007
Partech Inc.  March 2003 - March 2004

Skills
Set Design, Live Events, Lighting, Theatre, Corporate Events, Projection, Technical Production, Lighting Design, Stage Lighting, Vectorworks, AutoCAD, 3DSMAX, Media Servers, Video Production, Video, Entertainment, Event Planning, Special Effects, Stage, Stage Management, Film, AV, Event Management, Rigging, Trade Shows, Technical Direction, Custom Content Creation, Live Sound, Festivals, Concerts, Event Producing, Sound, HTML 5, After Effects, Photoshop, Illustrator, Concert Production, Lighting Control, Professional Audio, Audio Engineering, Tour Management, Private Events, Grand MA, Projectors, Digital Signage, Theatrical Production, Meeting Planning, Performing Arts, Show Production, Special Events...

Education
CEGEP - John Abbott College   1995 — 1998
College, Technical Theatre and Design

Richmond Regional High School

Experience
HHP Inc   June 2015 - Present
Perkins Landscaping   May 2011 - April 2014
Timber Resource Group   July 2010 - May 2011
ParTech, Inc.   March 2009 - July 2010
Forecon Inc.  June 2008 - January 2009
Baillie Lumber Co.  May 2006 - June 2008
E D Bessey & Son   October 2005 - May 2006
Global Timber Products   October 2004 - October 2005

Skills
Environmental Awareness, Microsoft Office, Sustainability, Microsoft Excel, Research, Customer Service, Microsoft Word, Environmental..., Public Speaking, Project Management, PowerPoint, Strategic Planning, Remediation, Ecology, Troubleshooting, Timber, Management, Sales, Inventory Management

Education
State University of New York College of Agriculture and Technology at Morrisville   2002 — 2008
Bachelor of Technology (B.Tech.), Renewable Resources

State University of New York College of Agriculture and Technology at Morrisville   2000 — 2002
Associate of Arts and Sciences (A.A.S.), Forestry

State University of New York College of Agriculture and Technology at Morrisville   1998 — 2000
Associate's degree, Residential Construction

Experience
Independent Purchasing Cooperative, A Subway® Franchisee Owned Organization   September 2012 - Present
Independent Purchasing Cooperative, A Subway® Franchisee Owned Organization   January 2011 - September 2012
Burger King Corporation  August 2008 - January 2011
Templeton & Company  April 2006 - August 2008
5-Spice Asian Street Market   January 2005 - April 2006
Applebee’s International  June 2004 - April 2006
Partech Inc  June 2000 - June 2004
Houston’s Restaurants  May 1997 - June 2000
Wendys International  1989 - 1995

Skills
Business Analysis, Operations Management, Talent Development, POS, Business Process, Restaurants, Team Building, Strategic Planning, Process Improvement, Process Engineering, System Design, Vendor Relations, Inventory Management, Documentation, Change Management, Team Leadership, Product Development, Vendor Management, Software Documentation, SDLC, Visio, Program Management, Quality Assurance, IT Management, Project Management, Analysis, Strategy, Management, IT Strategy, Training, Project Planning, Budgets, Requirements Analysis, Business Development, Retail, Leadership, Business Intelligence, Cross-functional Team..., Talent Management

Education
Florida International University   2009 — 2011
Master, Business Administration

Purdue University   1994 — 1998
Bachelor of Science, Hotel, Restaurant, Institutional and Tourism Management

Experience
Partech Inc.  May 2003 - Present
Midwestern State University  January 1998 - June 2002
U.S. Air Force   November 1987 - November 1997

Skills
Troubleshooting, Computer Hardware, Windows, Networking, Servers, TCP/IP, Hardware, Windows Server, Software Installation, Security, Network Security, Operating Systems, Windows 7, System Administration, Antivirus, Routers

Education
Midwestern State University   1998 — 2002
Bachelor of Business Administration (B.B.A.), Computer and Information Systems Security/Information Assurance

Experience
CSG Creative  September 2014 - Present
City Bee Design   May 2012 - Present
Scitor Corporation  February 2010 - May 2013
Photosound  June 2008 - September 2008
Designworks Advertising  March 2007 - May 2008
ParTech, Inc.   August 2006 - March 2007

Skills
InDesign, Graphic Design, Illustrator, Adobe Creative Suite, Typography, Logo Design, Corporate Identity, Visual Communication, Photography, Photoshop, Creative Direction, Conceptual Design, Drawing, Dreamweaver, Exhibit Design, Microsoft Word, PowerPoint development, SharePoint, Multimedia, Information Design, E-Learning, Articulate Studio

Education
Philadelphia University   2002 — 2006
Bachelor of Science, Graphic Design Communications

Experience
ParTech, Inc.   January 2013 - Present
NBT Bank  November 2011 - January 2013
KPMG  August 2006 - November 2011
Testone, Marshall & Discenza, LLP   2009 - 2010
The Blackstone Group  2004 - 2004

Skills
Accounting, Auditing, CPA, Consolidation, Corporate Tax, External Audit, Financial Accounting, Financial Analysis, Financial Reporting, Financial Statements, Forecasting, GAAP, General Ledger, IFRS, Internal Audit, Internal Controls, Revenue Recognition, SEC filings, Sarbanes-Oxley, Sarbanes-Oxley Act, Tax, US GAAP, Assurance, Big 4, Fixed Assets, Hyperion Enterprise, Tax Preparation, Variance Analysis

Education
Binghamton University - School of Management   2003 — 2006
BS, Accounting

Experience
AFFORDABLE COMPUTER REPAIR & NETWORKING   1999 - Present
ParTech, Inc.   2010 - Present
Managed Care Center   1997 - 2004

Skills
Servers, Computer Hardware, Software Installation, Switches, VoIP, Firewalls, Printers, Routers, Networking, Laptops, Hardware, Computer Repair, Troubleshooting, Security, Wireless Networking, HP, Technical Support, System Deployment, IT Service Management, Network Administration, Cisco Technologies, TCP/IP, Active Directory, Windows Server, Network Security, DHCP, Operating Systems, DNS, XP, Windows 7, Virtualization, WAN, Network Design, LAN-WAN, Disaster Recovery, Windows, Storage, System Administration, Routing, Antivirus, A+ Certified

Education
Texas Tech University   1985 — 1987

Experience
Performance Industries  October 2010 - Present
ParTech, Inc.   January 2003 - April 2010
ParTech, Inc.   September 2000 - January 2003
Sensormatic Electronics  1998 - 2000
Sensormatic Electronics  1997 - 1998

Skills
Contract Management, Workforce Management, Service Delivery, Call Center, Customer Focus, Customer Satisfaction, Business Relationship..., Escalation, Professional Services, Customer Experience, P&L responsibility, SOW, Operations Management, Hardware, Customer Service, Computer Hardware, Service Providers, Installations, Customer Relations, P&L, SLA, Service Management, Metrics, New Business Development, P&L Responsibility, Call Centers, Team Leadership, Leadership, Program Management, Sales Operations, Training, Business Development, Team Building, Integration, P, Security, Software Installation

Education
University of Redlands
MBA

University of Redlands
BS Business Administration

Milwaukee Area Technical College
AS Electronics

Experience
Utah Valley Regional Medical Center  February 2015 - Present
J.Crew  March 2010 - November 2012
Chi Omega Fraternity Executive Headquarters  December 2010 - December 2011
ParTech, Inc.   June 2007 - June 2008

Skills
Hospitals, PowerPoint, Sales, Budgets, Microsoft Word, Social Networking, Social Media, Event Planning, Time Management, Marketing

Education
Grand Canyon University   2015 — 2015
Bachelor's Degree, Registered Nursing/Registered Nurse

Pima Medical Institute-Mesa   2013 — 2015
Associate's Degree, Registered Nursing/Registered Nurse

University of Utah   2009 — 2012
Bachelor's Degree, Human Development and Family Studies, General

Experience
DeIorio Foods, Inc.   August 2014 - Present
Grannys Kitchens LLC/ Maplehurst/ Weston Corp.   August 2013 - August 2014
Partech International  August 2011 - May 2013
ParTech, Inc.   June 2010 - August 2011
ParTech, Inc.   January 2010 - June 2010
ParTech, Inc.   January 2008 - May 2010

Skills
Account Management, Business Strategy, POS, Vendor Management, Solution Selling, Strategic Planning, Salesforce.com, International Sales, Trade Shows, International Relations, International Logistics, Budget Reconciliation, Microsoft Excel, Partner Support, Organizational..., Clerical Skills, Expense Allocation, Expense Management, Customer Satisfaction, Event Planning, Business Process..., Accruals, Problem Solving, Creative Problem Solving, Customs Regulations, SaaS, Sales Operations, Channel Partners, CRM, Recruiting, Product Management, Product Marketing, Enterprise Software, Managed Services, Sales Process, Team Leadership, Cross-functional Team..., Sales Management

Education
Mohawk Valley Community College-Utica Branch   2010 — 2011

Experience
Partech International  September 2012 - Present
Partech International  June 2011 - September 2011
ParTech, Inc.   February 2008 - June 2011
ParTech, Inc  November 2006 - February 2008
Hospitality Solutions International  February 2001 - February 2002
SIVA  1995 - 1997

Skills
Software Implementation, POS, CRM, SaaS, Solution Selling, Vendor Management, PMP, Solution Architecture, Account Management, Project Management, Salesforce.com, Agile Methodologies, Product Management, Databases, Software Development, SQL, Leadership, SDLC, Integration, Enterprise Software, Requirements Analysis, Business Intelligence, Business Analysis, Cloud Computing, Professional Services, IT Management, SharePoint, Information Technology, Enterprise Architecture, Business Process, Data Center, Software Project..., Process Improvement, Visio, Disaster Recovery, Business Process..., IT Service Management, Software Documentation

Education
Florida International University - College of Business Administration   1989 — 1993
BA, Management Information Systems

Experience
ParTech, Inc.   December 2013 - Present
ParTech, Inc.   August 2013 - December 2013
ParTech Inc.  February 2010 - August 2013
ParTech Inc.  September 2009 - August 2013
ParTech Inc.  February 1999 - September 2009
ParTech Inc.  March 1996 - February 1999
PARTech Inc.  September 1993 - March 1996
PARTech Inc.  March 1995 - February 1996
PARTech Inc.  November 1991 - August 1993
IBM  March 1991 - November 1991

Skills
Technical Support, Managed Services, Product Management, Hardware, Vendor Management, Solution Selling, SaaS, New Business Development, Software Installation, Troubleshooting, Cross-functional Team..., Team Leadership, Service Management, IT Management, Service Delivery, Team Building, Remote Desktop, Field Service, Computer Hardware, Data Center, Customer Service, Technical Writing, Remote Management, Business Intelligence, IT Service Management, PCI DSS, Call Center, Operations Management, Field Support, Product Marketing, Change Management, Competitive Analysis, Strategic Planning, Knowledge Management, Pricing, Technical Training, Remote Support, Remote Monitoring, Remote Infrastructure..., Remote Team Management, Knowledge Sharing, Operational Planning, Installation, Network Operations, Services Marketing, Product Life Cycle..., Problem Solving, Program Management, Leadership, Management

Education
State University of New York Institute of Technology at Utica/Rome   1989 — 1991
Bachelor of Science, Electrical Engineering Technology

Dutchess Community College   1987 — 1989
AAS, Electronic Technology

Roy C Ketcham   1984 — 1987

Experience
ParTech, Inc.   August 2013 - Present
ParTech, Inc.   August 2001 - August 2013
ParTech, Inc.   August 1998 - July 2001
ParTech, Inc.   June 1996 - July 1998

Skills
CRM, Workforce Management, Knowledge Management, Service Level Management, POS, Vendor Management, Call Center, Process Improvement, Operations Management, Team Building, Team Leadership, Call Centers, Customer Satisfaction, Business Strategy, Training, Software Documentation, Salesforce.com, Account Management, Business Process..., Leadership, Business Analysis, Program Management, Troubleshooting, Management, Cross-functional Team..., Product Management, Integration, IT Management, Service Delivery, Sales Process, Enterprise Software, Professional Services

Education
Heriot-Watt University   1993 — 1994
Certificate, Business Management

SUNY Canton   1977 — 1979
Associates, Hotel/Restaurant Management

Experience
Resource Center for Independent Living, Inc.   January 2015 - Present
Resource Center for Independent Living, Inc.   February 2014 - Present
Resource Center for Independent Living, Inc.   February 2011 - February 2014
Resource Center for Independent Living, Inc.   November 2010 - February 2011
ECR International  May 2009 - September 2009
ECR International  October 2008 - May 2009
ParTech, Inc.   August 2005 - May 2007

Skills
Credentialing, Recruiting, Employment Law, Supervisory Skills, Unemployment, Organization, Team Leadership, Human Resources, Data Entry, EEO/AA Compliance, FMLA, Industrial Safety, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Multi Tasking, HRIS, ADP HRB, ADP Payroll, ADP ReportSmith, Symix, Strategic Planning, Customer Service, Time Management, Events Coordination, Management, Onboarding, Interviews, Benefits Administration, New Hire Orientations, Employee Benefits

Education
Westmoreland Central School
Advanced Regents Diploma

Mohawk Valley Community College-Utica Branch
Leadership Training

Experience
Faxton St. Luke's Healthcare   May 2010 - Present
Inalign, Inc.   November 2008 - May 2009
ParTech, Inc.   July 2008 - November 2008
St. Elizabeth's Medical Center   October 2000 - June 2008
Arrendale Associates, Inc  June 1996 - September 2000
Faxton St. Luke's Healthcare   November 1990 - June 1996

Skills
Healthcare Information..., Access, Crystal Reports, Windows, JavaScript, System Administration, .NET, Java, C#, Cobol, PHP,..., RPG Free, Python/Django, Codeigniter, FuelPHP, MySQL, Web Applications

Education
T.R. Proctor High School
High School, General Studies, 7-12

Mohawk Valley Community College-Utica Branch
Computer Science, A

Experience
SageMyLife, LLC   January 2015 - Present
ParTech, Inc.   July 2013 - October 2014
National Grid  February 2012 - July 2013
Time Warner Cable Business Class  2009 - 2012
Honeywell Scanning & Mobility  January 2004 - December 2009
Hand Held Products (Now Honeywell Scanning and Mobility)   September 2003 - August 2004
Hand Held Products  1995 - 2003

Skills
Forecasting, CRM, Budgets, Call Center, Marketing, Direct Marketing, Management, Market Research, Customer Service, Leadership, Business Development, Sales Process, Cross-functional Team..., Solution Selling, Sales Management, Account Management, Sales Operations, Sales, Direct Sales, Marketing Communications, Customer Satisfaction, Selling, Human Resources, Process Improvement, Program Management, Salesforce.com, New Business Development, Product Management, Business Process..., Strategic Partnerships, Strategy, Team Building, Competitive Analysis, Product Marketing, Team Leadership, Performance Management, Strategic Planning, Training, Negotiation, Contract Negotiation, Recruiting

Education
Syracuse University   1993 — 1995
MBA, Human Resources/Operations

Le Moyne College   1990 — 1992
Bachelors of Science, Industrial Labor Relations

Onondaga Community College   1989 — 1992
AAS, Labor Relations

Experience
Sentry Data Systems  May 2015 - Present
ParTech, Inc.   December 2014 - April 2015
ExamSoft Worldwide, Inc.   March 2013 - December 2014
ScriptLogic/Quest Software/Dell   October 2012 - February 2013
ScriptLogic/Quest Software/Dell   March 2011 - October 2012
ScriptLogic/Quest Software/Dell   December 2009 - March 2011
ScriptLogic/Quest Software/Dell   November 2007 - December 2009
CCS Financial   September 2002 - July 2007

Skills
Active Directory, Enterprise Software, Servers, VMware, Troubleshooting, Security, Cloud Computing, Group Policy, Windows Server, System Administration, VMware ESX, Pre-sales, IIS, Operating Systems, Training, Windows 7, Microsoft SQL Server, Blackboard, OS X, SharePoint, Product Management, LDAP, VPN, Quality Assurance, DHCP, Symantec Endpoint..., Visio, User Acceptance Testing, Project Management, Virtualization, Domain Controller, Login Scripts, Desktop Imaging, Mac, Enterprise Desktop..., Regedit, Mac Systems, Desktop Administration, Windows Remote Desktop, Camtasia, Deep Freeze, Acronis True Image, Cisco VPN, UAT coordination, Virtual Servers, Remote User Support, InDesign, Norton Internet Security, Malwarebytes, McAfee Antivirus

Education
Everglades University   2004 — 2006
Bachelor, Information Technology

Keiser College   2000 — 2002
Associate, Computer Engineering

Experience
Integrated DNA Technologies  February 2010 - Present
PARTech, Inc  July 2007 - November 2010
Rewards Network, Inc  August 2006 - May 2007
Numind Software Systems, Inc   January 2005 - July 2006
Computer Horizons Corp  September 2004 - December 2005
Consultant  July 2004 - September 2004
RAD International  December 2003 - July 2004
Consultant  June 2003 - December 2003
Kasten Chase  September 2002 - June 2003
Caxton Associates  June 1999 - August 2002

Education
The University of British Columbia   1984 — 1990
B.A.Sc, Computer Engineering

Sir Winston Churchill Secondary
High School Diploma, Science

Experience
The Broe Group  August 2015 - Present
Level 3 Communications c/o Synergy Services   November 2014 - March 2015
Wiland Direct  September 2012 - September 2014
Datalogix  March 2011 - January 2012
Moon Fire Corporation   January 2010 - September 2010
ParTech, Inc.   December 2003 - May 2009
ParTech, Inc.   August 2000 - December 2003
Mile High Development Company   May 2000 - August 2000
CSC Computer Services   August 1999 - May 2000

Skills
Organization,..., Microsoft Office, SQL, Customer Service, Call Center, POS, Excel, PowerPoint, Documentation, Data Analysis, Word, Research, Business Analysis, Troubleshooting, Process Improvement, Outlook, Team Building, Windows, Project Management, Call Centers, Quality Assurance, Software Documentation, Microsoft Excel, Microsoft Word, Databases, Technical Support

Education
University of Phoenix   2002 — 2004
Master of Business Administration (MBA), Technology Management

Chadron State College   1996 — 2000
Bachelor of Arts, Business Administration; Marketing/Management Information Systems; Options

Yuma High School   1992 — 1996
High School Diploma

Experience
ParTech, Inc.   June 2015 - Present
Campus Life at SUNYIT   February 2014 - May 2015
The Mail and Parcel Shop   January 2013 - January 2014
Macy's  June 2012 - January 2013
Carney Security  June 2010 - January 2012
Duane Reade  October 2008 - May 2011
V.I.M Clothing Store   June 2007 - September 2010

Skills
Customer Service, Microsoft Word, Microsoft Excel, PowerPoint, QuickBooks, Computer Networking, C, Unix, Loss Prevention, Security, Sales, Windows 7, Systems Analysis, os, C++, Microsoft Project, Teamwork, Research, Python, Linux, Technical Support, Information Technology, Computer Hardware, Computer Information..., Outlook, Teaching, Operating Systems

Education
State University of New York Institute of Technology at Utica/Rome   2013 — 2015
Bachelor of Science (BS), Computer information systems, Junior

ASA Institute of Business and Computer Technology   2010 — 2011
Accounting, Sophomore

Experience
Agilysys  March 2015 - Present
Agilysys  October 2012 - March 2015
Intridea, Inc  January 2012 - October 2012
Agilysys  October 2008 - January 2012
ParTech, Inc.   April 2006 - October 2008
Nikki Beach  April 2005 - April 2006

Skills
Sales Management, Product Management, Marketing Communications, Enterprise Software, Software Development, Business Analysis, POS, Product Development, Account Management, New Business Development, Cloud Computing, SaaS, CRM, Strategic Partnerships, Start-ups, Business Development, Solution Selling, Lead Generation, Product Evangelism, Management, Marketing, Salesforce.com, E-commerce, Marketing Strategy, Product Marketing, Direct Sales, Cross-functional Team..., Strategy, Mobile Devices, Business Intelligence, Channel Partners, Sales Process, Professional Services, Mobile Applications, Competitive Analysis, Sales, Go-to-market Strategy, P&L Management, Sales Operations, Vendor Management, Business Alliances, Analytics, Integration, Leadership, Multi-channel Marketing, Partner Management, Selling, Business Strategy, Demand Generation, Software Industry

Education
Stony Brook University   1994 — 1998

Barry University   1992 — 1994
Philosophy

University of Denver
Global Studies

Experience
PTA Plastics  April 2015 - Present
Interface Communications Company (Contract)   July 2014 - January 2015
ParTech, Inc.   1998 - 2013
ParTech, Inc.   1996 - 1998
ParTech, Inc.   1992 - 1996

Skills
Technical Support, Training, Software Installation, Computer Hardware, Testing, Hardware, Troubleshooting, Windows 7, Windows, Electronics, Field Service, Delivering Technical..., PowerPoint, Microsoft Excel, Technical Product..., Microsoft Word, Soldering, Test Equipment, Cat5, ESD control, Help Desk Support, Technical Writing, Technical Course..., Structured Cabling, LogMeIn, Team Viewer, Course Design, HardDrive Imaging, Secruity Camera..., AC Outlet Testing, SharePoint, TCP/IP, Instructional Design

Education
State University of New York Institute of Technology at Utica/Rome
Bachelor of Technology (B.Tech.), Electrical and Electronics Engineering

Mohawk Valley Community College-Utica Branch   1981 — 1983
Associate in Appliied Science, Electrical Engineering Technologies/Technicians

Experience
LogRhythm  March 2015 - Present
ParTech, Inc.   August 2013 - March 2015
ParTech, Inc.   2007 - August 2013
White Lodging Services  June 2002 - May 2006
Spherion  February 2001 - April 2002

Skills
Hardware, Technical Support, Computer Hardware, Software Installation, Help Desk Support, Microsoft SQL Server, Windows Server, DHCP, TCP/IP, Active Directory, DNS, Switches, Routers, LAN-WAN, Troubleshooting, Windows 8, Windows 7, Microsoft Project, Laptops, Printers, Operating Systems, Servers, XP, Cisco Technologies, Field Service, VMware, PMI, Wireless Networking, Electronics, Network Administration, Testing, Data Center, System Deployment, Web Design, Disaster Recovery, Virtualization, System Administration

Education
Colorado Technical University   2007 — 2009
Bachelor of Science (BS), Project Management

University of Colorado at Boulder   1998 — 2000
Computer Science

Experience
ParTech, Inc.   March 2012 - Present
Freelance Web Developer  October 2008 - Present
eDiets.com  September 2007 - October 2008
icreatives  November 2006 - August 2007
Verrandeaux Visual Communications   April 2006 - November 2006
Magnum Enterprises, Inc.   May 2003 - June 2006
Verrandeaux Visual Communications   February 2002 - April 2003
FH&K, Inc.   September 2000 - September 2001

Skills
User Interface Design, SEO, CMS, Advertising, Information Architecture, CSS, Web Development, Copywriting, HTML, Agile Methodologies, JavaScript, Software Development, Email Marketing, HTML 5, CSS3, Graphic Design, Visual Studio, Flash, Dreamweaver, CSS2, CSS Sprites, jQuery UI, TFS, Photoshop, QuarkXPress, InDesign, Illustrator, ActionScript, Adobe Freehand, PHP, Scrum, C#, Contract Law, Insurance Law, HIPAA, .NET, Object Oriented Design, Team Management, Xamarin, XML, jQuery

Education
Xamarin University   2014 — 2015
Xamarin Certified Mobile Developer, IT - Mobile Application Development

Everest University-Pompano Beach   2010 — 2012
Associate of Science (A.S.), Paralegal, 3.84 Magna Cum Laude

Madison Area Technical College   1996 — 1998
Associate of Arts and Sciences (A.A.S.), Commercial and Advertising Art

UW-Whitewater   1992 — 1996
Business, Management, Marketing, and Related Support Services

Experience
ParTech, Inc.   December 2010 - July 2012
General Electric (Global Research Center)   December 2008 - December 2010
Pitney Bowes MapInfo  September 2007 - November 2008
Pitney Bowes MapInfo  July 1994 - September 2007
Lawrence Agency Corporation   January 1993 - July 1994
Logic World   October 1987 - December 1992

Skills
Mergers, Operational Excellence, Integration, IT Strategy, ERP, Team Leadership, Strategic Planning, IT Management, ITIL, Enterprise IT..., Information Technology, Information Technology..., Project Management, Strategy, Process Improvement, Vendor Management, Business Process..., Infrastructure..., Leadership, IT Infrastructure..., Managing IT..., PMO Development, Organizational Project..., IT Project & Program..., Strategic IT Management, IT Business Strategy, IT Project Lifecycle, Project Scope..., Six Sigma, Change Management, Cross-functional Team..., Software Documentation, Software Development, Management, Security, SaaS, Professional Services, Networking, Mergers & Acquisitions, Business Development, Data Center, Enterprise Software, Consulting, Organizational..., Team Management, Cloud Computing, IT Service Management, Program Management

Education
U.S. Army War College   2006 — 2008
M.A., Strategic Studies

Niagara University   1981 — 1985
Bachelor of Science (B.S.), Computer Information Science

Experience
Coal Creek Research Associates   January 2013 - Present
ParTech, Inc.   July 2001 - March 2011
Partech International  July 1998 - January 2000
ParTech, Inc  January 1996 - January 1998
ARC International, Together Foundation, International Learning Systems, FraserDesign   January 1989 - January 1996

Skills
Team Leadership, Call Center Processes, Performance Measurement, Services Programs and..., Contract Negotiation, Contract Management, Developing Staff, Customer Centric Selling, Strategic Thinking, Presentation Design and..., CRM software, Microsoft Office, Partnership Development, Account Management, Key Account Development, Margin Analysis, Research Design, Audience-Targeted..., Corporate-Franchise..., Business Relationship..., ISO 9002, Point of Sale, SharePoint, Marketing and New..., Hospitality Industry, Higher Education, Community Involvement, Survey Design, Oral History, Customer Relations, Customer Service, Customer Retention, Customer Experience, Customer Loyalty, Food & Beverage, Restaurants and..., Field Service, Community Studies, Business, Marketing, Series 7, Series 66

Education
University of California, Santa Barbara
M.A, Public History

University of California, Santa Barbara   1984 — 1988
PhD, History, Community History, Public History

University of California, San Diego
B.A, History

University of California, Santa Barbara
Ph.D, History

Experience
Noble Energy  June 2011 - Present
Noble Energy  September 2005 - June 2011
ParTech, Inc.   March 1998 - September 2005

Skills
Natural Gas, Energy Industry, Upstream, Petroleum Engineering, Onshore, Drilling, Energy, Pipelines, Offshore Drilling, Inspection, Field Development, Petroleum, Oil/Gas, Gas, Reservoir Engineering, Project Engineering, Commissioning, Reservoir Management, Microsoft Office, Microsoft Excel, Microsoft Word, Oracle, WellView, Generwell, Oil & Gas Industry

Education
Front Range Community College   2000 — 2002
Associate - Business Administration

Fort Lupton High School

Experience
Oracle  February 2013 - Present
UFPC  June 2011 - February 2013
Partech Inc.  March 2002 - April 2011
CKE Restaurants, Inc.   September 2000 - June 2001
Taco Bell  July 1996 - September 2000
CKE Restaurants, Inc.   April 1990 - July 1996

Skills
Program Management, Liaison, POS, Project Management, Restaurants, Customer Satisfaction, Product Management, Management, Vendor Management, Account Management, Contract Negotiation, Leadership, Strategic Planning, Selling, Budgets, Time Management, Sales, Team Building, CRM, Purchasing, Cross-functional Team..., Team Leadership, Operations Management, Competitive Analysis, Retail

Education
Customer Centric Selling

Saddleback College

Experience
Glory Global Solutions  January 2015 - Present
ParTech, Inc.   January 2013 - January 2015
ParTech, Inc.   January 2013 - December 2014
ParTech, Inc.   October 2009 - December 2012
Fujitsu America, Inc.   April 2009 - October 2009
Fujitsu  September 2008 - March 2009
Fujitsu Transaction Solutions, Inc.   April 2008 - September 2008
Fujitsu Transaction Solutions, Inc.   May 2006 - March 2008
Vayusa, Inc.   June 2004 - April 2006
Triversity  1997 - 2004

Skills
Marketing, Sales, Retail Technology, Business Planning, Public Speaking, Leadership, Strategic Planning, Business Strategy, Product Management, Competitive Analysis, Business Development, Marketing Communications, CRM, Budgets, Marketing Strategy, Coaching, Management, Solution Selling, Start-ups, Strategy, Sales Operations, Sales Process, Training, Retail, Mobile Devices, Product Development, Telecommunications, Integration, Product Marketing, Strategic Partnerships, Market Research, Executive Management, Cross-functional Team..., Outsourcing, Enterprise Software, Lead Generation, Go-to-market Strategy, SaaS, E-commerce, Salesforce.com, Direct Sales, Channel Partners, P&L Management, New Business Development, Vendor Management, Account Management, Professional Services, Customer Satisfaction, Cloud Computing, Business Alliances

Education
Rutgers, The State University of New Jersey-Newark   1983 — 1987
MBA, Management

Manhattan College   1976 — 1980
BS, Marketing & Computer Information Systems

Experience
Burdick Executive Recruiting   May 2015 - Present
Consulting  March 2010 - April 2015
ParTech, Inc  March 2004 - June 2010
CKE Restaurants, Inc.   1989 - 2003
PIP Printing  November 1981 - August 1989

Skills
POS, Vendor Management, Product Management, Strategic Planning, Customer Relations, Retail, Process Improvement, Team Leadership, Business Analysis, Integration, Analysis, Change Management, Problem Solving, Inventory Management, Restaurants, Troubleshooting, Product Development, Team Building

Education
University of California, San Diego   1975 — 1979
Bachelor's degree

Loyola High School of Los Angeles

Experience
VendorNet, an eBay Enterprise company  April 2015 - Present
ParTech, Inc.   July 2013 - March 2015
Verio  February 2007 - July 2013
Verio  October 2004 - February 2007
Verio  January 2002 - October 2004
American Express  September 2000 - January 2002

Skills
DNS, Virtualization, Cloud Computing, System Administration, Data Center, Perl, Windows Server, Microsoft SQL Server, IIS, Dell PowerEdge Servers, HP Proliant, Powershell, VBScript, Windows Batch, Active Directory, Hyper-V, NTFS, Microsoft Technologies, VMware, Linux KVM, TCP/IP, Servers, FreeBSD, MySQL, Technical Support, Red Hat Linux, JavaScript, Security, Hardware, Troubleshooting, System Deployment, SQL, Windows, Software Installation, Microsoft System Center..., Microsoft Operations..., FTP, Computer Hardware, Blackberry Enterprise..., SCOM, VMware ESX

Education
Broward College
Management Information Systems; Computer Engineering

University of Central Florida

Experience
ParTech, Inc.   August 2005 - Present

Education
Hamilton College   2000 — 2004

Experience
PeachWorks  May 2015 - Present
CrunchTime! Information Systems  August 2011 - May 2015
Horizon Software  August 2007 - August 2010
ParTech, Inc  1997 - 2007

Skills
Solution Selling, SaaS, Sales, Restaurants, Enterprise Software, Leadership, Vendor Management, Management, Food & Beverage, Product Management, Account Management, Sales Process, Sales Operations

Education
University of South Carolina-Columbia   1988 — 1993
Bachelor's degree, Journalism

University of South Carolina-Columbia   1988 — 1992
Bachelor's degree

Experience
ParTech, Inc.  

Skills
Testing, Software Quality..., Product Management, Test Automation, Troubleshooting, Quality Assurance, Test Planning, Agile Methodologies, Quality Control, Continuous Improvement, Integration, Automation, Scrum

Education
State University of New York Empire State College

Experience
Corinthian Colleges, Inc.   December 2013 - Present
Partech Inc.  September 2007 - December 2013
Partech Inc.  April 2007 - September 2007
Partech Inc.  July 2004 - April 2007

Skills
Troubleshooting, Cisco Technologies, Windows, Call Center, Operating Systems, Technical Support, Active Directory, Call Centers, Customer Service, Windows 7, XP, Windows XP, Computer Hardware, ITIL, Switches, Software Documentation, Outlook, Hardware, Servers

Education
University of Colorado Boulder   1999 — 2007
BA, Psychology

Experience
Retired  Senior Director, Business DevelopmentLivelenzMay 2012 - September 2012
LinkUP Technologies   October 2009 - September 2011
Wincor Nixdorf  January 2008 - February 2009
Telequip Corporation  March 2007 - December 2007
ParTech Inc.  June 1998 - March 2007
PAR Technology  1998 - 2007
ReMACS/Radiant Systems   October 1993 - June 1998

Skills
POS, Restaurants, Account Management, Customer Relations, New Business Development, Sales Management, Strategic Planning, Negotiation, Product Development, Customer Service, Enterprise Software, Product Management, Management, Sales Operations, Strategy, Business Development, Sales, Channel Partners, Selling, Retail, Training, Budgets, Direct Sales, Project Management, CRM, Sales Process, Solution Selling, Strategic Partnerships

Education
University of Delaware
B.S. Ed, Education

Kaplan University   2009 — 2010
Certificate, Project Management

Experience
Partech inc.  IBM System i AdministratorDesjardinsAugust 2013 - Present
Partech inc.  January 1989 - August 2013
Bourse de Montreal  1990 - 2000

Education
Université Laval
B.A., Géographie

Experience
Cequint, Inc.   2014 - Present
Cequint, Inc.   2012 - Present
Cequint, Inc.   2011 - 2012
Palm Beach County, FL   2011 - 2011
Tyco International  2004 - 2011
GE Security  2003 - 2004
ParTech, Inc  2000 - 2003
Sensormatic  1994 - 2000
Siemens  1992 - 1994
AT&T Paradyne  1987 - 1992

Skills
Visual C++, C, SQL, HTML, Java, Visual C#, C++ Builder, ksh, csh, bash, Flex Builder, JavaScript, SQL Server 2005/2000, Informix, Embedded SQL, Sybase ASE, Access, Eclipse, StarTeam, VSS, SCCS, RCS, InstallShield, Unix/Windows, Linux, Unix, Quality Assurance, Object Oriented Design, Software Development, Integration, Software Engineering, Embedded Systems, Agile Methodologies, C#, Visual Studio, Databases, Microsoft SQL Server

Education
Buena Vista University   1983 — 1987
BS, Computer Science/Mathematics

Manning HS   1979 — 1983

Experience
Par Technology Inc   1987 - Present
ParTech Inc  1987 - 2010
Partech International  1987 - 2010

Skills
Strategic Planning, Team Building, New Business Development, Operations Management, Team Leadership, Account Management, Microsoft Excel, Vendor Management, Troubleshooting, Microsoft Word, Windows

Education
Herkimer County Community College   1976 — 1978

State University of New York College at Oswego   1962 — 1966
Education

Experience
NICE Systems  May 2013 - Present
ParTech, Inc.   November 2011 - January 2013
ParTech, Inc.   March 2010 - January 2013
Tek Systems  June 2009 - March 2010

Skills
Active Directory, Microsoft SQL Server, SQL, SharePoint, Windows Server, Troubleshooting, Servers, XML, Unix, VMware, Linux System..., Linux Server, Linux Desktop, Linux Kernel, Programming, Computer Hardware, Hardware Architecture, Hardware Support, Hardware Installation, Hardware Testing, Hardware Diagnostics, Windows 7, Windows 7 Migration, DNS, Operating Systems, Help Desk Support, XP, Software Documentation, TCP/IP, Cisco VoIP, Avaya AES, NICE Call Recording, CTI, Passive VoIP, Active VoIP, TDM, Linux, VPN, Red Hat Linux, Hardware, System Deployment, DHCP, IIS, Windows XP

Education
Red Rocks Community College   2008 — 2009
Computer Software Engineering

Bakersfield College   2001 — 2003
Computer Software Engineering

Experience
Colorado Agency for Jewish Education  August 2011 - March 2014
Boulder Youth Biz dba The Boulder Loft   August 2011 - May 2013
ParTech, Inc.   November 2010 - August 2011
Urban Lending Solutions  February 2010 - October 2010
Sadow Office Solutions   September 2009 - February 2010
Academy of Torah in Greater Dallas   May 2008 - July 2009
Congregation Bonai Shalom   June 2007 - December 2008
Various  January 2000 - December 2007
SunnySide/TempSide   September 1996 - May 1998
Maidenform  April 1994 - September 1996

Skills
Microsoft Word, Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Department Budgeting, Photoshop, Outlook, Fundraising, Non-profits, Event Planning, Community Outreach, Nonprofits, Training, Accounts Payable, Management, Volunteer Management, Time Management, Sales, Recruiting, Marketing, Social Networking, Human Resources

Education
Regis University   2005 — 2007
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies

Boston University   1989 — 1993
Secondary Mathematics Education and Teaching

Experience
Bosch Automotive Service Solutions  January 2010 - Present
Bosch Automotive Service Solutions  June 2008 - December 2009
Partech inc  April 2006 - June 2008
William beaumont hospitals  January 2004 - June 2006
Detroit auto Electric   July 1994 - April 2006

Skills
Technical Support..., Information Systems, Call Center Managment, Business Administration, Development of..., Project Management, Creative Team Leadership, Business Process..., Long-term Customer..., Green Belt Certification, Automotive Electronics, Automotive Aftermarket, Information Technology, Call Center, Technical Support, Six Sigma, Call Centers, Cross-functional Team..., Team Building, Program Management, Integration, Automotive, Acquisition Integration, Management, Continuous Improvement, Customer Satisfaction, Product Development, Lean Manufacturing, Vehicles, Manufacturing

Education
Walsh College   2007 — 2009
MBA, Specialization in Project Management

Oakland University   1998 — 2002
BS, Management Information Systems

Experience
SDI/Midamerica Point of Sale   May 2010 - May 2013
ParTech, Inc.   March 1992 - August 2009
McDonald's  October 1982 - January 1992

Skills
Microsoft Office, Project Management, Self Directed, Highly detail oriented, Following Up, Oral & Written..., Customer Service, Hands-on Problem Solver, Process Driven, Highly self-motivated, Time Management, Knowledge-hungry Learner, Analytics, Segmentation, Market Research, Data Analysis, Management Consulting

Education
Colorado State University - Global Campus   2013 — 2015
Bachelor's degree, Business Administration and Management, General

University of Phoenix   2004 — 2007
Associate of Arts (AA), Business Administration and Management, General

Experience
ParTech, Inc.   March 2014 - Present
PC Innovations Inc   January 1996 - Present
Sturm Engineering Company   January 1995 - April 1998

Skills
PMP, Apple Certified, Servers, Management, Software Installation, Project Management, SaaS, Enterprise Software, Pre-sales, Account Management, Solution Selling

Education
Oklahoma State University-Oklahoma City   1993 — 1995
Architectural and Building Sciences/Technology

Francis Tuttle Technology Center   1992 — 1994
Drafting, CAD/CADD Drafting and/or Design Technology/Technician, 4.0

Deer Creek High School   1990 — 1994
General, General Studies

Experience
MCSG  February 2015 - Present
MCSG  September 2014 - Present
ParTech, Inc.   September 2013 - August 2014
LifeBridge Health  2013 - 2013
US Army  2008 - 2012
Trawick and Associates  September 2006 - September 2008

Skills
Military Experience, Security Clearance, Intelligence Analysis, Army, Information Assurance, Security+, Security, Windows Server, Computer Hardware, Servers, Windows XP, Troubleshooting, System Administration, Active Directory, Networking, Windows 7, VMware, Network Administration, Virtualization

Education
The Community College of Baltimore County   2015 — 2016
Associate of Arts and Sciences (A.A.S.), Network Technologies

Anne Arundel Community College   2012 — 2013
Information Assurance and Cyber Security

Banner College   2005 — 2006
Diploma, Computer Networking and Security

Experience
ParTech, Inc.   February 2013 - Present
Self-employed  1980 - Present

Skills
Hardware, TCP/IP, Servers, VMware, Operating Systems, Windows Server, Troubleshooting, Active Directory, Switches, Virtualization, Cisco Technologies, Linux, Testing, Network Security, Data Center, DNS, Software Installation, Computer Hardware, Routers, VPN, Firewalls

Education
Spokane Community College   2006 — 2008
Electronics Engineering, Electrical and Electronics Engineering

Gonzaga University

Experience
ParTech, Inc.   October 2001 - March 2013
ParTech, Inc.   November 1990 - October 2001

Skills
Customer Service, Technical Support, Call Center Experience

Education
Trinidad State Junior College   1975 — 1978
Associate of Science (A.S.), Computer Science

Experience
BEC POS  September 2013 - Present
Qdoba Restaurant Corporation  November 2010 - September 2013
ParTech, Inc.   February 2000 - October 2010

Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Public Speaking, Editing, Time Management, Team Leadership, Teamwork

Education
Horizon High School

University of Phoenix
Associate's degree

Experience
Leidos  February 2004 - Present
ISI  August 2000 - July 2003
GRD   August 1989 - July 2000
ParTech, Inc.   1986 - 1988

Skills
Simulations, DoD, RF, Government Contracting, Machine Learning, Signal Processing, Image Processing, Sensors, Matlab, Algorithms, Integration, Information Assurance, Security Clearance, Embedded Systems, Program Management, Software Engineering, Digital Signal..., Systems Engineering, FPGA

Education
Clarkson University
Bs, Electrical

Experience
ParTech, Inc.   2008 - Present
Amrion Nutraceuticals  1996 - 1999
Starbucks  1995 - 1996

Skills
Training, Troubleshooting, Customer Service, Call Centers, Team Leadership, Customer Satisfaction, Customer Experience, Time Management, Teamwork

Education
University of Colorado Boulder   2004 — 2008
Bachelor of Arts (BA), English Language and Literature, General

Oglethorpe University   1992 — 1995