Experience
Pawn America and PayDay America   November 2014 - Present
Minnesota School of Business  December 2013 - November 2014
Twin City Post   July 2013 - December 2013
Globe Education Network  April 2012 - July 2013
Globe Education Network  May 2011 - March 2012
Lifetime Fitness  January 2011 - May 2011
Regis Corporation  August 2008 - January 2011
St. Cloud State University  August 2010 - December 2010

Skills
Networking, Special Events, Resume Writing, Cover Letters, Communication, Social Media, Recruiting, Microsoft Office, Microsoft Excel, Adult Education, Interview Skills, Event Planning, Teamwork, Event Management, Admissions, Customer Service, Photoshop, Dreamweaver, Career Counseling, Training, Teaching, Community Outreach, Editing, Time Management, Leadership, Interviews, Staff Development, Higher Education, Enrollment Management, Program Management, Critical Thinking, Public Speaking, Student Affairs, Leadership Development, Social Networking, Management, Marketing, PowerPoint, Microsoft Word, Human Resources, Research, Academic Advising, Career Development, Team Building, Coaching, Mentoring

Education
Globe University-Woodbury   2011 — 2013
Master of Business Administration (M.B.A.), Human Resources Management/Personnel Administration, General

St. Cloud State University   2005 — 2011
Bachelor of Applied Science (BAS), Public Relations, Advertising, and Applied Communication

Regency Beauty Institute-Burnsville
Licensed Cosmetologist, Cosmetology/Cosmetologist, General

Experience
Pawn America and PayDay America   July 2012 - March 2014
Mattress Giant  2007 - November 2009
Caribou Coffee  2003 - 2006
Happy Sleeper   2000 - 2002

Skills
Sales, Sales Management, Sales Process, Retail, Management, Leadership, Training, Marketing, Store Management, P&L, Hiring, Employee Training, Process Scheduler, Microsoft Office, Social Media

Education
Brown College   1997 — 1999
Broadcasting

Experience
EZ PAWN CORP   July 2011 - Present
Pawn America and PayDay America   July 2006 - July 2011

Skills
Schedule, Critical Thinking, Visual Merchandising, Hiring Employees, Sales Management, Brokers, Jewelry, Training, Inventory Management, Merchandising, Store Management, Retail, Customer Service, Time Management, Retail Sales, Negotiation, Sales, Customer Satisfaction, Inventory Control, Loss Prevention, Hiring

Education
Glendale Community College   2013 — 2017
Personal Training Specialist, Health and Physical Education/Fitness

Gemological Institute of America
AJP- Jewerly Essentials, Diamonds and Gemstones

Experience
Retail Stores, Apparel and Home Furnishings Companies   2014 - Present
MAAT Corp dba Papa Lemon Books   June 2004 - Present
Savers  December 2014 - Present
Savers  May 2014 - December 2014
Pawn America and PayDay America   February 2013 - January 2014
Shop Again, Inc.   February 2009 - October 2012
American Family Insurance  September 2007 - July 2008
Intraco dba Chico's of Minnesota Franchise   November 1996 - February 2007
Target  June 1992 - October 1995

Skills
Merchandising, Team Building, Management, Customer Service, Coaching, Strategic Planning, Employee Relations, Leadership Development, Performance Management, Inventory Management, Leadership, Advertising, Microsoft Office, Organizational..., Talent Management

Education
University of Minnesota - Carlson School of Management
Bachelor of Science in Business Management, Business Administration and Management, General, 3.4 GPA

University of Minnesota - Carlson School of Management
Bachelor of Science (B.S.), Business Administration and Management, General

Experience
Pawn America and PayDay America   2009 - 2013
1-800-GOT-JUNK? TCSW   March 2006 - March 2009

Skills
E-Commerce (i.e.- eBay,..., Customer Service, Customer Service..., Computer-savvy, Film Actor, Videographer, Video Editing, Photographers, Tech-savvy, Software, Shipping, Packaging, Telephone Manner, Copy Typing, Product Research and..., E-mail Customer Service, Telephone Customer..., Musicians, Guitar Repair, Guitar, Professional Audio, Property Photography, iPhone, Home Offices, Parenting, Public Speaking, Sales, Sales Growth, Windows & Mac operating..., Proficient on Mac & PC..., Microsoft Office, Skype, Used Equipment, Environmental Services, Transportation, Commercial Driving, Final Cut Pro, Photoshop, Ebay Sales, Internet, Selling

Education
Minneapolis College of Art and Design   1999 — 2000
No Degree Obtained, Film / Video Production

Kingsville R-1 High School Kingsville, MO   1993 — 1999
High School Diploma

Experience
Pawn America and PayDay America   February 2013 - Present
Pawn America and PayDay America   October 2012 - February 2013
Gander Mtn  2006 - October 2012
Gander Mountain  2010 - 2010
Gander Mountain  2007 - 2010

Skills
Store Management, Loss Prevention, Merchandising, Assortment, Retail, Big Box, Planograms, Inventory Control, Income Statement, Management, Profit, Inventory Management, CPFR, Visual Merchandising, Sales

Education
Inver Hills Community College
Business Marketing

Experience
Wilkus Architects  August 2012 - Present
North Dakota State University  November 2009 - May 2012
Minnesota State Fair  July 2011 - August 2011
Pawn America and PayDay America   June 2009 - October 2009
Border Foods  July 2002 - August 2008

Skills
Adobe Illustrator, Adobe InDesign, Adobe Photoshop, AutoCad, Autodesk 3DS Max Design, Autodesk Revit, Google SketchUp Pro, Maxwell Rendering, Passive House Planing..., Unreal Development Kit, Revit, Rendering, 3D Studio Max, SketchUp, AutoCAD, Unreal Engine 3, InDesign, Illustrator, Photoshop, Laser Cutting, Architecture, Sketching, BIM, Architectural Drawings, Microsoft Office, Sustainable Design, Architectural Design, Model Making

Education
North Dakota State University   2010 — 2012
Masters, Architecture

North Dakota State University   2006 — 2011
Bachelor of Science, Environmental Design

Experience
Max It Pawn   March 2013 - Present
Pawn America and PayDay America   April 2012 - February 2013
Harvard Maintenance  March 2011 - January 2012

Skills
Customer Service, Microsoft Word, Data Entry, PowerPoint, Microsoft Office, Time Management, Sales, Inventory Management, Training, Public Speaking, Teamwork, Social Media, Retail, Microsoft Office 2007, Team Leadership, Logistics, Windows 7, Carpet Cleaning

Education
Normandale Community College   2012 — 2016

Experience
Best Buy  November 2014 - Present
Pawn America and PayDay America   February 2014 - November 2014
Pawn America and PayDay America   June 2013 - February 2014
Pawn America and PayDay America   May 2013 - June 2013
Pawn America and PayDay America   March 2013 - May 2013
FedEx Office  December 2010 - March 2013
FedEx Office  June 2009 - December 2010
FedEx Office  December 2007 - June 2009
Wells Fargo  March 2007 - December 2007
Wells Fargo  August 2006 - March 2007

Skills
Training, Management, Sales, Customer Service, Customer Retention, Retail, Employee Training, Team Leadership, Microsoft Word, Microsoft Office, Operations Management, Team Building, Inventory Management, Coaching, Staff Development, Project Management, P&L Responsibility, Team Management, Microsoft Excel, Employee Relations, Sales Management, Visual Merchandising, Revenue Forecasting, Driving Sales..., Hiring Practices, Terminations, Negotiation, Driving Profitability, Diamond Jewelry, Accredited Jewelry..., Profit, Recruiting, Strategic Planning, Succession Planning, Hiring, Adobe Acrobat, Teamwork, Change Management, Digital Printing, Store Management, Talent Management

Education
North Hennepin Community College   2003 — 2006
Business Computer Systems and Management, Management, Microsoft Office

Experience
Telephone and Data Systems, Inc.™ (TDS™)   May 2013 - Present
Pawn America and PayDay America   September 2010 - April 2013
Rouman Cinema   June 2008 - July 2010

Skills
Networking, Network Security, Computer Hardware, Computer Repair, Management, Sales, Testing, Maintenance & Repair, Electronics, Customer Satisfaction, Computer Maintenance, Customer Service, Wireless Networking, Software Installation, Printers, Computer Network..., Technical Support, Cashiering, Time Management, System Administration, Active Directory, Troubleshooting, Windows 7, Teamwork, Training, VMware

Education
Herzing University-Madison   2010 — 2014
Bachelor of Science (BS), Computer Networking

Nicolet Area Technical College   2009 — 2010

Experience
Pawn America and PayDay America   January 2014 - Present
City of Cottage Grove  January 2005 - Present
Radio Shack  April 2010 - January 2014
Radio Shack  April 2009 - March 2010
Casual Male Retail Group  September 2007 - April 2009
All Saints Church  January 2004 - January 2008
Toys R Us  April 2007 - September 2007
Payless ShoeSource  November 1983 - December 2006

Skills
Recruiting, Motivational Speaking, Retail, Management, Sales, Leadership, Training, Loss Prevention, Employee Relations, Profit, Budgets, Fundraising, Time Management, Public Speaking, PowerPoint, Sales Operations, Team Leadership, Program Management, Customer Satisfaction, Employee Training, Visual Merchandising, Customer Experience, Project Planning, Sales Management, Store Management, Strategic Planning, Team Building, Payroll, Customer Retention, Teamwork, Hiring, P&L, Customer Service, Leadership Development, Inventory Management, Merchandising, Human Resources, Microsoft Office, Apparel, Coaching, Forecasting, Operations Management, Performance Management, Inventory Control, Cold Calling, Store Operations, Driving Results, Interviews, Selling

Education
Century College   1983 — 1984
Associate's degree, Child Development

University of Minnesota   1982 — 1983
General Studies

Experience
Pawn America and PayDay America   July 2013 - Present
Farmington High School  March 2012 - Present
$5 Tan   July 2011 - July 2013

Education
Saint Mary's University of Minnesota   2007 — 2011
Bachelor of Arts (BA), Public Relations

Farmington High School   2004 — 2007

Experience
Intelitrac  August 2014 - Present
US Army  February 2008 - October 2014
Pawn America and PayDay America   May 2013 - May 2014
Pawn America  October 2011 - May 2013
Target  October 2010 - October 2011
Whelan Security  March 2010 - August 2010

Skills
Marketing, Training, Customer Service, Inventory Management, Asset Protection, Customer Satisfaction, Sales, Time Management, Retail, Negotiation, Purchasing, Sports Memorabilia, Security, Microsoft Word, Rekey, Estate Sales, Microsoft Office, Outlook, PowerPoint, Banking, Intelligence Operations, Intelligence Analysis, Internal Investigations, Incident Investigation, Leadership, Team Building, Military

Education
American Military University   2014 — 2016
Bachelor's degree, Intelligence Collection Management

Experience
It Works Global  August 2015 - Present
Pawn America and PayDay America   May 2013 - September 2013

Skills
Wellness, Wellness Coaching, Beauty Industry, working from home, Customer Service, Customer Satisfaction, Customer Support, Sales, Online Advertising, Telemarketing, Team Building, Team Leadership, Teamwork, Customer Engagement, Communication, E-commerce, Group Work, Employee Training

Education
Anoka High School   1996 — 2000
High School Diploma, High Honors Graduate

Anoka Ramsey Community College
Associate's degree, Liberal Arts and Sciences/Liberal Studies

Experience
Cambria  December 2014 - Present
Pawn America and PayDay America   September 2013 - October 2014
OfficeMax  July 2013 - July 2014
United States Air Force  December 2008 - August 2010

Skills
Microsoft Excel, Customer Service, PowerPoint, Community Outreach, Microsoft Office, Leadership, Social Media, Fundraising, Sales, Microsoft Word, Teamwork, Inventory Management, Social Networking, Time Management, Coaching, Customer Satisfaction, Outlook, Data Entry, Training, Team Building

Education
Normandale Community College   2011 — 2013
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies

Concordia University-St. Paul   2007 — 2008
Business, Management, Marketing, and Related Support Services

PRIOR LAKE HIGH SCHOOL   2004 — 2007
High School Diploma, General Studies

Experience
Minnesota House of Representatives  February 2014 - Present
Hamline University  May 2012 - Present
Self-employed  September 1995 - Present
Iron River Construction   April 2013 - June 2013
Pawn America and PayDay America   September 2004 - June 2007

Skills
Coaching college..., Sales, Management

Education
University of Minnesota-Twin Cities
Bachelor of Science (B.S.), History

Experience
Higher Education Admissions Relationship & Sales Specialist Online Retail & Marketing   May 2015 - Present
Kwik Trip, Inc.   March 2015 - Present
Minnesota State University, Mankato  June 2014 - Present
Minnetonka Public Schools  February 2014 - February 2015
WyoTech  March 2013 - February 2014
North Central University  December 2010 - March 2013
Lindsay Window & Door, LLC.   April 2008 - November 2009
Pawn America and PayDay America   February 2007 - June 2008

Skills
Customer Service, Purchasing, Retail, Marketing, Sales, Microsoft Office, Public Speaking, PowerPoint, Microsoft Excel, Photoshop, Data Entry, Time Management, Research, Social Media, Leadership, Interpersonal..., Building Relationships, Staff Development, Leadership Development, Event Planning, Higher Education, Admissions, Academic Advising, Student Affairs

Education
Minnesota State University, Mankato   2005 — 2009
Bachelor of Science, Communications

Experience
Medtronic  November 2014 - Present
Pawn America  July 2013 - September 2014
Pawn America and PayDay America   August 2012 - July 2013
Activision  May 2011 - August 2011
University of Idaho  August 2008 - May 2011

Skills
User Experience, Research, Cognition, Interaction Design, Information Architecture, User Interface, Information Design, Usability Testing, Human-computer..., Usability Design, Prototyping, Accessibility, User-centered Design, Wire Framing, Usability Engineering, Experience Design, Human Factors, Psychology, Microsoft Office, Editing, Teaching, SPSS, Microsoft Excel, User Interface Design, Cognitive Psychology, Research Design, Eye Tracking, Mockups, Observation, User Studies, User Profiling, Ergonomics, Questionnaires, Statistics, Usability, Qualitative Research, Experimental Design, User Research, Human Computer..., Task Analysis

Education
University of Idaho   2008 — 2010
Master of Science, Human Factors Psychology, I/O Psychology, Engineering

Winona State University   2004 — 2008
Bachelor of Arts, Psychology

Experience
Pawn America and PayDay America   February 2008 - Present
RIXMANN COMPANIES   2008 - Present
USMC  October 1996 - August 2002

Skills
Team Building, Customer Service, Change Management, Microsoft Office, Team Leadership, Training

Education
Marymount California University   2000 — 2002
Associates, Science

Experience
Northern Star Council Boy Scouts   April 2013 - Present
Pawn America and PayDay America   May 2011 - October 2012
Blockbuster  June 2009 - May 2011
Kmart Corporation  August 2006 - April 2009

Skills
Purchasing, Recruitment/Retention, Training & Development, Customer Relations, Profit & Loss Management, Product Management, Sales Management, Merchandising, Small Business..., Social Networking, Customer Service, Team Building, Income Statement, Business Development, Employee Training, Sales, Team Leadership, Retail, Customer Satisfaction, Time Management, Leadership, Recruiting

Education
Bethel University   2009 — 2011
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services, 3.46

Century Community College   2008 — 2009
Associate of Arts (A.A.), General

Experience
central container corp.   September 2008 - Present
Pawn America and PayDay America   January 2001 - February 2003

Skills
Great Personality, People Skills, Highly self-motivated, Highly Creative, Highly responsible, Easy to Talk to

Education
Rasmussen College-Minnesota   2008 — 2009
N/A, Business, Management, Marketing, and Related Support Services, B

Experience
Pawn America and PayDay America   June 2007 - Present
Coffee Cabin   January 2004 - June 2007

Skills
Management, Sales Management, Customer Service, Customer Satisfaction, Highly detail oriented, Sales, Training

Education
Minnesota State University, Moorhead   1994 — 1998
Social Work

Experience
Pawn America and PayDay America  

Skills
Sales, Customer Satisfaction

Education
Minnesota State University, Mankato