PCH Hotels & Resorts
Address: 11 N Water St, Mobile, AL 36602 Phone: (251) 338-5600: Place name: : Category: : Website: : : : Website: http://pchresortscareers.com/ Category: Hotel Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business? Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of PCH Hotels & Resorts Posting publicly on the Web Write a review Reviews 2 Google reviews View all reviews Questions & answers Ask a question See all questions (1)
PCH Hotels & Resorts List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at PCH Hotels & Resorts. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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PCH Hotels & Resorts Employees
Securitas Security Services USA, Inc. April 2014 - Present
AMA Officer Candidate School July 2012 - Present
Alabama Army National Guard April 2010 - Present
PCH Hotels & Resorts March 2012 - February 2013
Skills
Military, Physical Security, Army, Force Protection, Tactics, Military Experience, Military Operations, Military Training, Security Clearance, Police, Weapons, Counterterrorism, Security Operations, Intelligence Analysis, Firearms, Operational Planning, Command, Weapons Handling, Homeland Security, Law Enforcement..., Upper Level Management..., Excellent Team-Builder, Tactical Operations, Tactical Planning, Administrative..., Conflict Resolution, Time Management, Attention to detail
Education
University of North Alabama 2008 — 2010
Bachelor of Business Administration (B.B.A.), Management
PCH Hotels & Resorts August 2015 - Present
Renaissance Hotels April 2014 - August 2015
Play and Talk September 2012 - February 2014
The Pines Restaurant November 2010 - August 2012
Skills
Microsoft Office, Inventory Management, Cost Control, Interpersonal Skills, Marketing, Social Media Marketing, Social Skills, Communication, Certified TIPS Trainer, Event Management, Organization Skills, Problem Solving, Menu Costing, Creative Strategy, Budgets
Education
Troy University 2008 — 2012
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management
PCH Hotels & Resorts November 2006 - Present
PCH Hotels & Resorts March 2006 - November 2006
PCH Hotels & Resorts February 2004 - March 2006
Skills
Hospitality Management, Hotels, Pre-opening, Hotel Management, Hospitality Industry, Resorts, Front Office, Revenue Analysis, Hospitality, Food & Beverage, Banquets, Property Management..., Micros, Customer Service, Budgets, Event Management
Education
Tuskegee University 1983 — 1988
Electrical Engineering
HelmsBriscoe October 1999 - Present
Adams Mark Hotel December 2008 - September 2009
The Ritz-Carlton Hotel Company LLC 2008 - 2009
GHCVB 2005 - 2008
PCH Hotels & Resorts 2002 - 2003
IHG October 1995 - October 1999
Carlson Hotels April 1991 - October 1995
Bristol American Hotels & Resorts April 1987 - October 1991
Registry Hotels & Resorts April 1985 - April 1987
The Ritz-Carlton Hotel Company LLC April 1984 - April 1985
Skills
Public Speaking, Negotiating Contracts, Strategic Thinking, Contract Negotiation, Food & Beverage, Strategic Planning, Revenue Analysis, Hospitality, Hotels, Meeting Planning, Hospitality Industry, Resorts, Hotel Management, Trade Shows, Hospitality Management, Leadership, Sales, Catering, Marketing, Pre-opening, Negotiation, Incentives, Tourism, Convention Services, Sales Management, Incentive Travel, Corporate Events, Banquets, Customer Service, Destination Marketing, Event Management, Hotel Booking, Yield Management, Business Travel, Event Planning, Front Office
Education
Florida State University 1967 — 1971
BA, Theater, Hotel Adminstration
Miami Dade College 1965 — 1967
Bachelor of Theatre Arts, Theatre/Theater
Vanderbilt Legends Club September 2014 - Present
Marriott Shoals Hotel and Spa April 2013 - April 2014
PCH Hotels & Resorts April 2013 - April 2014
Madison Primary Care & Wellness May 2007 - September 2012
VLA Marketing and Public Relations May 2011 - August 2011
International Fertilizer Development Center May 2011 - August 2011
Auburn Family: Auburn University's Social Network January 2011 - May 2011
The Corner News January 2011 - May 2011
Skills
Event Planning, Social Media, Hospitality Industry, Coordinating Events, Events Coordination, Newspapers, Editing, Facebook, Feature Articles, Video, Press Releases, Public Relations, Newsletters
Education
Auburn University 2008 — 2012
Bachelor of Arts (BA), Public Relations, Advertising, and Applied Communication
Florence High School 2004 — 2008
Advanced Academic Diploma
PCH Hotels & Resorts July 2014 - Present
PCH Hotels & Resorts August 2013 - June 2014
Victoria's Boutique 2007 - 2011
Skills
Microsoft Office, Customer Service, Public Relations, Public Speaking, PowerPoint, Microsoft Word, Microsoft Excel, Research, Editing, Photoshop, Social Media, Event Planning, Event Management, Strategic Planning, English, Outlook, Budgets, Marketing Communications, Media Relations, Press Releases
Education
University of Alabama 2009 — 2013
Bachelor of Arts Communication (BAC), Public Relations
Eppendorf June 2013 - Present
Thermo Fisher Scientific July 2012 - June 2013
Charter Communications March 2012 - July 2012
PCH Hotels & Resorts August 2009 - March 2012
Auburn University May 2011 - October 2011
Auburn University January 2010 - June 2010
Pittsburgh & Porter Paints June 2008 - August 2009
Hampton Inn, Hilton Hotels October 2003 - August 2007
Education
Auburn University 2007 — 2011
Biomedical Sciences, Biological Sciences
PCH Hotels & Resorts July 2014 - February 2015
Auburn University August 2013 - December 2013
Skills
Time Management, Social Sciences, Social Networking, Positive Discipline, Positive Personality, Problem Solving, Communication Skills, Logic, Critical Thinking, Organization, Social Skills, Analytics, Priority Management, Environmental Awareness, Self-motivated Team..., Intercultural Awareness, Qualitative Research, Numerical Analysis, Human Development, Pragmatics, Research, Data Analysis, Public Speaking, PowerPoint, Social Media, Microsoft Word, Microsoft Excel, Event Planning, Leadership, Nonprofits, Communication
Education
Auburn University 2012 — 2014
Bachelor's degree, Psychology
University of South Alabama 2010 — 2012
3.65
Mobile Christian School 2001 — 2009
High School Diploma, 3.75
Association of Government Accountants (AGA) July 2015 - Present
State of Tennessee September 2012 - Present
Lawrence County, TN September 2014 - Present
A Kid's Place Child Advocacy Center July 2014 - Present
State of Tennessee February 2010 - September 2012
State of Tennessee Comptroller of the Treasury March 2006 - February 2010
PCH Hotels & Resorts May 2005 - February 2006
Wal-Mart February 2004 - April 2005
Big John's BBQ September 2002 - February 2004
Huntley's Market July 1998 - September 2002
Skills
Budgeting, Microsoft Office, Accounts Payable, Purchasing, Audit, Accounting, Customer Service, Word, Excel, PowerPoint, Financial Reporting, Accounts Receivable, Tax, Government, Auditing, Administration, Retail, Policy, iPhone, Inventory Management, Budgets, Microsoft Excel, System Administration, Payroll, Microsoft Word, Analysis, Leadership, Internal Audit, Management, QuickBooks, Finance, Financial Statements, Human Resources, Quality Auditing, Governance, Corporate Finance
Education
University of North Alabama 2006 — 2008
MBA, Management
University of North Alabama 2003 — 2005
BBA, Human Resource Management & Accounting
Columbia State Community College 2000 — 2003
AS, Business
SOHO Events and Rentals February 2014 - Present
Perdido Beach Resort January 2007 - May 2012
PCH Hotels & Resorts May 2004 - January 2007
Skills
Highly detail oriented, Hotels, Hospitality, Hospitality Management, Resorts, Hospitality Industry, Hotel Management, Meeting Planning, Food & Beverage, Catering, Restaurants, Menu Development, Tourism, Restaurant Management, Micros, Banquet Operations, Lodging, OnQ, Fine Dining, Guest Service Management, Cuisine, Trade Shows, Culinary Skills, Rooms Division, Pre-opening, Concierge Services, Corporate Events, Opera, Opening Hotels, Convention Services, Property Management..., Hotel Booking, Banquets, Wine, Wedding Planning, Cooking
Education
Florida State University - College of Business 2002 — 2004
Bachelor of Science (B.S.), Hospitality Management
University of Georgia June 2014 - Present
PCH Hotels & Resorts December 2012 - May 2014
Teach For America November 2011 - October 2012
University of Georgia February 2011 - June 2012
University of Georgia January 2010 - January 2011
The University of Georgia August 2009 - December 2010
Applebee's February 2005 - May 2010
Skills
Hospitality, Leadership, Higher Education, Human Resources, Academic Advising, Employee Training, Student Affairs, Student Development, Research, Teaching, Community Outreach, Public Speaking, Statistics, SPSS, Tutoring, Student Leadership, Grant Writing, Qualitative Research, Event Planning, Program Development, Editing, Data Analysis, PowerPoint, Recruiting, Interviews, Employee Benefits, Hiring, Problem Solving, Organizational...
Education
The University of Georgia 2007 — 2010
Bachelor of Science (BS), Psychology
The University of Georgia
Bachelor of Science (B.S.), Psychology
PCH Hotels & Resorts March 2014 - Present
PCH Hotels & Resorts March 2011 - March 2014
Skills
Revenue Analysis, Hospitality Industry, Micros, Hotels, Hospitality, Resorts, Property Management..., Food & Beverage, Accounts Receivable, Lodging, Meeting Planning, Guest Service Management, Banquets, Catering, Hotel Booking, Customer Service, MICROS
Education
Huntingdon College 2012 — 2014
Bachelor of Business Administration (BBA)
Faulkner State Community College 2009 — 2011
Associate's degree, Business Administration and Management, General
Marriott International July 2015 - Present
PCH Hotels & Resorts January 2014 - July 2015
Marriott International May 2012 - January 2014
Marriott International July 2011 - May 2012
Marriott International September 2010 - July 2011
Marriott International February 2010 - September 2010
Skills
Hotels, Hospitality, Hospitality Management, Revenue Forecasting, Customer Satisfaction, Event Planning, Meeting Planning, Wedding Planning, Special Events, Corporate Events, Hospitality Industry, Front Office, Customer Service, Sales, Event Management, Management, Hotel Management, Food & Beverage, Banquets, Resorts, Catering, Wedding Management, Sales Management, Corporate Meetings
Education
Ashland Community and Technical College 2013 — 2015
Associate's Degree, Business Administration and Management, General, 4.0
Lee College
United States Department of Defense August 2015 - Present
VCU Medical Center February 2013 - July 2015
Tuscaloosa VA Medical Center January 2012 - May 2012
Ability Alliance of West Alabama January 2011 - June 2011
Once Upon a Child January 2010 - May 2010
PCH Hotels & Resorts June 2009 - November 2009
PCH Hotels & Resorts August 2008 - May 2009
PCH Hotels & Resorts September 2007 - August 2008
Neighbor Newspapers June 2007 - August 2007
The Crimson White, The University of Alabama January 2007 - May 2007
Skills
Case Management, Discharge planning, Care Coordination, Screening for admission, Psychosocial Assessments, Mental Health, Social Services, Cultural Awareness, Close Attention to..., Critical Thinking, Microsoft Word, Interdisciplinary..., PowerPoint, Public Speaking, Policy, Team-oriented, Microsoft Office, Time Management, Editing, Case Managment, Treatment, Leadership, Health Care Systems, Community Outreach, Nonprofits, Psychology, Mental Health Counseling, Group Therapy, Adolescents, Family Therapy, Psychotherapy, CBT, Therapists, Post Traumatic Stress, DBT, Program Development, Psychosocial
Education
University of Alabama 2010 — 2012
Masters, Social Work-MSW, 4.0
University of Alabama 2004 — 2007
BA, Communications
PCH Hotels & Resorts August 2014 - Present
129 Coosa Street February 2012 - August 2014
Hyundai Power Transformers USA September 2011 - February 2012
The Greenville Standard May 2011 - September 2011
Jubilee CityFest January 2011 - May 2011
Luverne Journal May 2008 - August 2008
Skills
Social Media, Public Relations, Advertising, Event Management, Press Releases, Event Planning, Media Relations, Public Speaking, Web Content, Journalism, Marketing, Photography, Copywriting, Teamwork, Newsletters, Microsoft Office, Internal Communications, Publicity, Social Networking, Marketing Communications, Web Content Management, Facebook
Education
Troy University 2007 — 2011
Bachelor's of Science, Broadcast Journalism
PCH Hotels & Resorts August 2010 - Present
Marriott Shoals Hotel and Spa August 2010 - Present
Renaissance Ross Bridge Golf Resort & Spa August 2010 - Present
Wachovia/Wells Fargo 2006 - 2010
Mapleton Cellars, Inc 2005 - 2006
Columbia & Country Cottages 2004 - 2005
Comcast Cable Telecommunications 1996 - 2003
Shoals Chamber of Commerce 1993 - 1996
Skills
Customer Relations, Budgeting, Training Skills, Public Relations, Marketing Communications, Marketing Strategy, Public Speaking, Creative Writing, Hospitality, Promotions, Conferences, Event Planning, Customer Service, Budgets, Events, Customer Satisfaction, Corporate Events, Marketing, Event Management, B2B, Meeting Planning, Email Marketing, Hospitality Industry, Trade Shows, Training, Hospitality Management, Sales, Food & Beverage, Social Media Marketing, Tourism, Catering, Hotel Management, Convention Services, Revenue Analysis, Restaurants, Yield Management, Banquets
Education
University of North Alabama 1984 — 1988
BS, Marketing/English
PCH Hotels & Resorts August 2015 - Present
Lady Luck Casino Vicksburg September 2012 - Present
DiamondJacks Casino Vicksburg October 2010 - September 2012
Storycook Favorites August 2007 - September 2010
Skills
Budgets, Customer Service, Event Planning, Event Management, Food, Management, Strategic Planning, Leadership, Restaurants
Education
University of Mississippi 1998 — 2003
Bachelor of Science (B.S.), Mechanical Engineering
PCH Hotels & Resorts August 2010 - Present
PCH Hotels & Resorts March 2005 - August 2010
Robert Trent Jones Golf Trail July 2001 - March 2005
Skills
Hospitality, Hotels, Hospitality Industry, Hospitality Management, Resorts, Catering, Food & Beverage, Hotel Management, Event Management, Event Planning, Customer Service, Meeting Planning, Sales Management, Menu Development, Sales
Education
Auburn University 1998 — 2003
Business
Hilton Worldwide October 2013 - Present
Hilton Worldwide June 2010 - October 2013
Jackson Hospitality December 2008 - July 2010
LBA Properties May 2007 - December 2008
Larry Blumberg & Associates 2006 - 2008
PCH Hotels & Resorts March 2002 - May 2007
Marriott International July 2000 - March 2002
Skills
Hotels, Resorts, Pre-opening, Hospitality Management, Hospitality Industry, Revenue Analysis, Sales, Event Planning, Trade Shows, Leadership, Marketing, Management, Hospitality, Yield Management, Food & Beverage, Hotel Management, Meeting Planning, OnQ, Convention Services, Front Office, Tourism, Catering, Banquets, Property Management..., Rooms Division, Training, Opening Hotels, Lodging, Hotel Booking, Guest Service Management, Pre-opening experience, Micros, Revenue Forecasting, Hiring, Leisure, Opera, Hotel Administration, Incentives, Corporate Events, Reservation
Education
Auburn University at Montgomery 1989 — 1994
History, History with a Theatre Minor
Homewood Suites by Hilton September 2014 - Present
Homewood Suites by Hilton June 2011 - September 2014
Fairfield Inn by Marriott January 2009 - June 2011
Courtyard by Marriott March 2007 - January 2009
PCH Hotels & Resorts August 2002 - March 2007
Skills
Hospitality Management, Strategic Planning, Revenue Analysis, Sales Management, Hospitality, Leadership Development, Pre-opening, Food & Beverage, Hotels, Financial Analysis, Hotel Management, Catering, Operations Management, Meeting Planning, Front Office, OnQ, Budgets, Customer Service, Hospitality Industry, Rooms Division, Yield Management, Lodging, Property Management..., Leadership, Resorts, Opening Hotels, Guest Service Management, Banquets
Education
Auburn University at Montgomery 2003 — 2008
Bachelor of Science (B.S.), Management
The University of Alabama August 2010 - May 2015
Deloitte January 2014 - March 2014
PCH Hotels & Resorts May 2011 - August 2012
Skills
Accounting, Microsoft Office, Computer Hardware, Microsoft Excel, Financial Statement..., Analytic Solver Platform, Computer Architecture, Computer Repair, Computer Maintenance, Audio Mixing, Video Editing, Video Production, Audio Editing, Audio Engineering, Internet Security, Internet, Software Implementation, Photoshop, Adobe Creative Suite, Cash Handling, Customer Service, Customer Satisfaction, Autodesk, Auditing, Financial Statement..., Financial Accounting, Fraud Detection, Fraud Prevention, Business Decision..., GAAP, US GAAP, Financial Reporting
Education
The University of Alabama 2014 — 2015
Master of Accountancy, 3.6
University of Alabama 2010 — 2014
Bachelors, Accounting, 3.42
University of South Alabama 2010 — 2012
B.S
Marriott International April 2013 - Present
Marriott International June 2011 - April 2013
PCH Hotels & Resorts April 2008 - April 2011
The HR Department July 2009 - March 2011
Wal-Mart January 2010 - January 2011
Skills
Administrative..., Front Office Support, People-oriented, Microsoft Excel, Microsoft Word, Process Scheduler, Human Resources, Customer Service, Front Office, Hospitality Industry, Hospitality, Microsoft Office, Sales, Food & Beverage, Payroll, Management, Hiring, Training, Event Planning
Education
University of Alabama at Birmingham 1999 — 2004
None, Criminal Justice
Booker T. Washington High School 1996 — 1999
High School Diploma
PCH Hotels & Resorts February 2015 - Present
Spire Hospitality August 2007 - February 2015
Hampton Inn 2007 - 2007
PCH Hotels & Resorts 2005 - 2006
Cott Beverages 2004 - 2005
West Paces Hotel Group 2003 - 2004
Richfield Hospitality 2001 - 2003
InterContinental Hotels Group 2000 - 2001
Adams Mark 1997 - 1998
Skills
Food & Beverage, Front Office, Hotel Management, Hospitality Industry, Hospitality, Hospitality Management, Revenue Analysis, Customer Service, Resorts, Hotels, Event Management, Convention Services, Yield Management, Leadership, OnQ
Education
University of South Alabama 1997 — 1999
B. S., Leisure Services
Deshler High School
NW Shoals
PCH Hotels & Resorts Marriott Shoals Hotel and Spa June 2004 - Present
PCH Hotels & Resorts October 2000 - June 2004
Stormont Trice Corp. Marriott Grand Hotel Golf Club and Spa September 1999 - October 2000
Stormont Trice Corp. Marriott's Bay Point Resort August 1997 - September 1999
Stormont Trice Corp. Emory Conference Center Hotel December 1996 - August 1997
Stormont Trice Corp. Atlanta Marriott Gwinnett Place January 1996 - December 1996
Interstate Hotels & Resorts Orlando Marriott International Drive January 1995 - January 1996
Seminole Economic Development Corp. Sheraton Inn Tampa and Conference Center January 1991 - January 1995
Skills
Revenue Analysis, Food & Beverage, Sales, Hospitality Industry, Hotels, Hotel Management, Hospitality Management, Yield Management, Resorts, Food Service, Hospitality, Front Office, Event Management, Pre-opening, Customer Service, Inventory Management, Fine Dining, Convention Services, Forecasting, Culinary Skills, Guest Service Management, Budgets, Trade Shows, Banquets, Micros, Corporate Events, Team Building, Catering, OnQ, Wine, Opening Hotels, Customer Satisfaction, Meeting Planning, Menu Development, Golf, Hiring, Food, Tourism, Hotel Booking, Restaurants, Lodging, Revenue Forecasting, Property Management..., Rooms Division, P&L, Event Planning, Restaurant Management, Leisure, Cost Control, Incentives
Education
Edinboro University of Pennsylvania 1986 — 1989
BS, Business Administration/Accounting
Marriott Shoals Hotel and Spa August 2010 - Present
Renaissance Ross Bridge August 2010 - Present
PCH Hotels & Resorts August 2010 - Present
Marriott Shoals Hotel and Spa August 2010 - May 2011
Fredericksons Tire & Appliance March 2008 - December 2009
Judge Beans BBQ October 2006 - May 2007
Logans Roadhouse August 2001 - March 2006
Renaissance Grille January 1999 - January 2001
Sutherland Sight & Sounds November 1998 - August 1999
Skills
Social Networking, Customer Service, Customer Relations, Team Building, Public Relations, Sales, Account Management, Event Management, Social Media Marketing, Corporate Events, Sales Management, Public Speaking, Marketing, Management, Customer Satisfaction, Hospitality Industry, Leadership, Social Media, Food & Beverage, Meeting Planning, Hospitality Management, Restaurants, Trade Shows, Tourism, Hotel Management, Catering, Time Management, Marketing Communications, Revenue Analysis, Yield Management, Convention Services, Front Office, Banquets, Food, Rooms Division, Micros, Lodging, Property Management..., Menu Development, Restaurant Management, OnQ, Opening Hotels, Hotel Booking, Training, Hiring, Inventory Management, Leisure, Profit, Market Planning, Delphi
Education
University of Alabama 2004 — 2006
Bachelors of Science, Marketing
University of North Alabama 1997 — 2001
Marketing
North West Shoals Community College 2001 — 2002
Associate, Computer Information Systems
North West Shoals Community College 2001 — 2002
Associate, Business Administration
Marriott Global University 2013 — 2013
Dynamic Selling
Marriott Global University 2012 — 2012
Completed, Sales & Service Foundations
Marriott Global University 2012 — 2012
Effective Presentations
Sheffield High School 1993 — 1997
Advanced
PCH Hotels & Resorts June 2015 - Present
Alpha Delta Pi Sorority January 2015 - Present
Monkee's of Auburn April 2014 - August 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Photoshop, Social Media, Public Speaking, English, HTML, Windows, Event Planning, Time Management, Cross-cultural...
Education
Auburn University 2013 — 2017
Bachelor of Business Administration (BBA), Business Administration
Lee-Scott Academy 2000 — 2013
Advanced Diploma
AccountingDepartment.com March 2008 - Present
PCH Hotels & Resorts November 2005 - March 2008
Marriott's Grand Hotel Resort Golf Club and Spa November 2000 - November 2005
Gulf States Airgas July 1997 - August 2000
Lawrence & Lawrence, PC November 1993 - July 1997
Skills
QuickBooks, Corporate Tax, Payroll, Leadership, Financial Statements, Accounting, Internal Controls, Staff Development, Managerial Finance, Finance, Financial Reporting, Bookkeeping, Payroll Taxes, Accounts Payable, Accounts Receivable
Education
Mississippi University for Women 1988 — 1992
Bachelor of Science (BS), Accounting
Omni Hotels October 2014 - Present
PCH Hotels & Resorts December 2013 - Present
PCH Hotels & Resorts September 2012 - December 2013
PCH Hotels & Resorts August 2007 - December 2012
Marriott International May 2005 - October 2006
Marriott International October 2003 - May 2005
Marriott International April 2000 - October 2003
Marriott International November 1994 - April 2000
Marriott International May 1991 - November 1994
Skills
Food & Beverage, Hotels, Banquets, Catering, Restaurants, Menu Development, Training, Event Planning, Culinary Skills, Fine Dining, Hospitality Management, Hospitality Industry, Banquet Operations, Resorts, Hotel Management
Education
Johnson & Wales University 1989 — 1993
Bachelor's degree, Hospitality Administration/Management
Northstar Cafe January 2015 - Present
Northstar Cafe April 2013 - January 2015
PCH Hotels & Resorts April 2012 - September 2012
PCH Hotels & Resorts, Marriott Grand National June 2011 - September 2011
Westwood Catering November 2006 - May 2011
Purdue Black Tie Dinner 2009 - 2011
Purdue University June 2010 - August 2010
Point O'Woods, NY June 2008 - August 2009
Skills
Hospitality, Hotels, Banquets, Catering, Food & Beverage, Baking and Pastry, Food Service, Food, Microsoft Office, Hospitality Management, Menu Development, Hospitality Industry, Food Safety
Education
Purdue University 2007 — 2011
Bachelor of Science, Hospitality and Tourism Management, 3.89
Culinary Institute of America 2011 — 2013
Associates, Baking and Pastry Arts, 3.68
Blue Cross and Blue Shield of Alabama November 2014 - Present
Blue Cross and Blue Shield of Alabama March 2011 - November 2014
Blue Cross and Blue Shield of Alabama May 2008 - March 2011
Blue Cross and Blue Shield of Alabama October 2007 - May 2008
PCH Hotels & Resorts February 2005 - October 2007
PCH Hotels & Resorts May 2001 - January 2005
Skills
Employee Relations, Recruiting, Employee Benefits, FMLA, Onboarding, Applicant Tracking..., Leadership Development, Leadership, Benefits Administration
Education
Auburn University 1997 — 2001
Bachelor of Science in Business Administration, Human Resources Management
Fidelity Investments December 2014 - Present
Fidelity Investments October 2012 - December 2014
Hilton Worldwide June 2011 - August 2011
PCH Hotels & Resorts October 2006 - July 2010
Skills
Budgets, Financial Modeling
Education
Boston University Graduate School of Management 2010 — 2012
MBA, Finance
Boston University 2002 — 2006
Bachelor of Science, Hospitality Business Management
StepStone Hospitality February 2015 - Present
The Procaccianti Group December 2013 - February 2015
PCH Hotels & Resorts September 2007 - November 2013
Starwood Hotels & Resorts March 2004 - September 2007
Divi Resorts 2003 - 2004
The Carolina Inn 1998 - 1999
United Dominion Realty Trust 1900 - 1900
Wyndham Riverfront Hotel 1900 - 1900
Skills
Hotels, Revenue Analysis, Hospitality Management, Hospitality Industry, Pre-opening, Hospitality, Hotel Management, Banquets, Food, Resorts, Food & Beverage, Restaurants, Property Management..., Yield Management, Front Office, Rooms Division, Micros, Lodging, Hotel Booking, Meeting Planning, Tourism, OnQ, Catering, Pre-opening experience, Convention Services, Opening Hotels, Opera, Guest Service Management, Leisure, Hiring, Restaurant Management, Fantasy Baseball, Delphi, Menu Development, Customer Satisfaction, Concierge Services, Fine Dining, Revenue Forecasting, Event Management, Forecasting, Luxury, Corporate Events, P&L, Rooms Division..., Profit Maximization, MICROS
Education
Bryant University 1990 — 1994
Bachelors, Marketing/Management/Statistics
Brass Hat Marketing and Public Relations, LLC July 2011 - Present
Access Magazine August 2011 - December 2011
SMG/Mobile Civic and Arthur R. Outlaw Mobile Convention Centers June 2007 - September 2011
BayFest Music Festival August 2004 - September 2010
America's Junior Miss January 2006 - June 2007
PCH Hotels & Resorts October 2004 - December 2005
SMG/BayFest Music Festival August 2004 - October 2004
Skills
Social Media, Public Relations, Media Relations, Marketing, Media Buying, Event Planning, Event Management, Marketing Communications, Social Media Marketing, Public Speaking, Press Releases, Marketing Strategy, Media Planning, Email Marketing, Publicity, Copywriting
Education
Auburn University 1999 — 2003
BSBA, Marketing
PCH Hotels & Resorts August 2012 - Present
Grand Hotel Marriott Resort, Golf Club & Spa June 2011 - August 2012
Grand Hotel Marriott Resort, Golf Club & Spa January 2008 - June 2011
Grand Hotel Marriott Resort, Golf Club & Spa August 2006 - January 2008
Azalea City Wine October 2004 - March 2006
Best Western Tunica May 2004 - August 2004
Skills
eCommunications, Website Updating, Hospitality Management, Hospitality, Hotels, Food & Beverage, Hospitality Industry, Event Management, Resorts, Hotel Management, Yield Management, Banquets, Marketing, Event Planning, Trade Shows, Social Media Marketing, Email Marketing, Sales, Meeting Planning, Marketing Communications, Management, Restaurants
Education
University of South Alabama 2001 — 2006
Business Administration, Marketing
Sewanee-The University of the South 2000 — 2001
None, Natural Resources
Just {C} Photos August 2014 - Present
PCH Hotels & Resorts July 2011 - August 2012
Renaissance Montgomery Hotel & Spa at the Convention Center December 2010 - July 2011
Renaissance Montgomery Hotel & Spa at the Convention Center November 2007 - November 2010
Skills
Hospitality, Hospitality Industry, Hotels, Hospitality Management, Hotel Management, Resorts, Meeting Planning, Event Management, Revenue Analysis, Event Planning, Customer Service, Food & Beverage, Portrait Photography, Event Photography, Photography
Education
Auburn University at Montgomery
MBA, Marketing
University of West Florida
BA, Communications
Winooski High School
PCH Hotels & Resorts March 2015 - Present
Renaissance Montgomery Hotel & Spa at the Convention Center February 2015 - Present
Renaissance Montgomery Hotel & Spa at the Convention Center January 2014 - Present
American Red Cross August 2013 - January 2014
American Cancer Society July 2010 - August 2013
Renaissance Montgomery Hotel & Spa at the Convention Center July 2007 - July 2010
Skills
Volunteer Management, Sales, Fundraising, Non-profits, Board Development, Community Outreach, Grant Writing, Program Development, Non-profit..., Grants, Annual Giving, Community Development, Development Work, Training, Catering, Menu Development, Philanthropy, Specialty Events, Accounting, Human Resources, Event Planning, Event Management, Public Speaking, Public Relations, Grassroots Organizing, Media Relations, Press Releases, Strategic Communications, Publicity, Budgets, Team Building, Fundraisers, Social Media Marketing, Stewardship, Prospect Research, Customer Service, Volunteer Recruiting, Volunteering, Facebook, Volunteer Training, Hospitality, Hospitality Industry, Non-profit Board..., Food, Member Relations, Community Engagement, Non-profit Leadership, Meeting Planning, Marketing, Corporate Events
Education
University of Houston
Bachelor of Science (BS), Management
grand hotel marriott May 2015 - Present
Marriott Shoals Hotel and Spa October 2013 - Present
PCH Hotels & Resorts February 2008 - October 2013
Renaissance Hotel and Spa February 2008 - October 2013
Alluvia Restaurant November 2006 - January 2008
Larry Paul's Catering 2003 - 2008
Eatzi'z Market and Bakery June 2006 - November 2006
Mellow Mushroom 2004 - 2006
Sodexo Troy University 2002 - 2004
Piggly Wiggly January 2001 - January 2003
Skills
Banquets, Catering, Guest Satisfaction, Food & Beverage, Hospitality Industry, Catering Sales, Hospitality Management, Hotels, Hospitality, Inventory Management, Hotel Management, Event Management, Menu Development, Culinary, Excel, Fine Dining, Word, Microsoft Office, Cuisine, Food Cost, Restaurants, Cooking, Menu Design, Restaurant Management, Food, Recipes, Pastry, Menu Creation, Food Service, Purchasing, Sanitation, Culinary Skills, Revenue Analysis, Pre-opening, Customer Service, Gourmet, Micros, Food Preparation, Seafood, Chef, Wine, Pre-opening experience, Customer Satisfaction
Education
Le Cordon Bleu College of Culinary Arts-Atlanta 2004 — 2007
2006 - 2007Le Cordon Bleu College of Culinary Arts
Associate of Occupational Science Degree; ServSafe, Le Cordon Bleu Culinary Arts; Nutrition
Troy State University 2002 — 2004
HHS - Hospital Housekeeping Systems September 2015 - Present
Maxwell Medical Clinic June 2014 - May 2015
PMTD RESTAURANTS (KFC/TACO BELL) January 2012 - June 2014
PMTD RESTAURANTS (KFC/TACO BELL) 2009 - 2012
PCH Hotels & Resorts January 2007 - July 2009
HHS - Hospital Housekeeping Systems 2005 - 2007
Skills
Human Resources, Management, Operations Management, Restaurants, Hotel Management, District Management, Healthcare Management, Environmental..., Restaurant Management, Budgets, Customer Satisfaction, Customer Service, Public Speaking, Recruiting, Training, Event Planning, Leadership, Sales, Hiring, Team Building, Microsoft Excel, Strategic Planning, Social Networking, Time Management, Hospitality, PowerPoint
Education
Troy University in Montgomery 2010 — 2013
Master of Science (M.S.), Human Resources Management and Services
Alabama State University 2004 — 2008
Bachelor of Arts (B.A.), Business Administration and Management, General
Longstock II, LLC January 2011 - Present
EVA Realty, LLC April 2007 - December 2010
New Water Street Corporation October 1997 - April 2006
PCH Hotels & Resorts January 1999 - February 2006
Jones Lang LaSalle October 1993 - October 1997
Skills
Investments, Real Estate, Real Estate Development, Negotiation, Accounting, Budgets, Contract Management, Property Management, Project Planning, Finance, Portfolio Management, Business Planning
Education
Binghamton University - School of Management 1983 — 1987
BS, Accounting
PCH Hotels & Resorts April 2007 - Present
Montgomery Election Center February 2009 - Present
CBS 8 August 1995 - March 2007
WVAS FM March 1995 - November 1996
State of Alabama, Governor's Executive Office May 1993 - January 1995
KCEN TV January 1990 - May 1993
WALA TV February 1989 - December 1989
WABG TV January 1987 - January 1989
Education
University of Alabama
Communications, Radio, Television, and Digital Communication
PCH Hotels & Resorts July 2013 - Present
Hampton February 2013 - June 2013
The George Washington University August 2012 - June 2013
Sustainable Travel International January 2013 - May 2013
Hersha Hospitality June 2012 - August 2012
Kid Power Inc. January 2012 - July 2012
McDonald's Corporation March 2008 - August 2011
Smithsonian Institution, Renwick Gallery November 2009 - April 2011
Skills
Intermediate French, Public Speaking, Presenter, Group Presentations, Team Leadership, Team Management, Advisor, Management, Customer Satisfaction, Training
Education
The George Washington University - School of Business 2009 — 2013
Bachelor of Business Administration, Hospitality Management
Sciences Po Paris 2011 — 2011
Business
TURNERS FALLS HIGH SCHOOL 2006 — 2009
Diploma
Hilton New Orleans Riverside April 2014 - Present
Westin New Orleans October 2012 - April 2014
Marriott International October 2011 - October 2012
PCH Hotels & Resorts June 2010 - October 2011
Marriott International December 2007 - June 2010
Skills
Revenue Analysis, Hotel Management, Resorts, Yield Management, Convention Services, Front Office, Property Management..., Pre-opening, Restaurants, Sales Management, Hotels, Marketing Strategy, Customer Service
Education
Auburn University 2003 — 2007
Bachelor's degree, Mass Communication/Media Studies
Outrigger Guam Beach Resort January 2015 - Present
Marriott International, Cleveland August 2014 - Present
Marriott International December 2013 - August 2014
PCH Hotels & Resorts 2002 - 2012
Embassy Suites Hotel 1999 - 2002
Embassy Suites Resort-Lake Tahoe July 1996 - July 1999
Skills
Resorts, Budgets, Forecasting, Property Management..., Marketing, Tourism, Culinary Skills, Event Management, Customer Satisfaction, Event Planning, Leadership, Team Building, Micros, Rooms Division, Leisure, Management, Opening Hotels, Golf, Strategic Planning, Meeting Planning, Inventory Management, Operations Management, Lodging, Recruiting, Employee Relations, Sales
Education
Hitlon Personnel Development Program (HPDP)
Northwood University
Bachelor of Business Administration (B.B.A.), Hospital Administration
Auburn University Office of Alumni Affairs August 2013 - Present
Auburn Marriott Opelika Hotel and Conference Center at Grand National January 2013 - August 2013
Renaissance Montgomery Hotel and Spa at the Convention Center June 2010 - January 2013
PCH Hotels & Resorts 2006 - 2010
Media General 2003 - 2006
WLTZ, an NBC and WB Affiliate 2001 - 2003
Skills
Marketing Communications, Customer Service, Strategic Planning, Public Speaking, Media Relations, New Business Development, Sales, Contract Negotiation, Hospitality Industry, Meeting Planning, Marketing, Marketing Strategy, Higher Education, Hotels, Hospitality Management, Trade Shows, Account Management, Hospitality, Sales Management, Event Planning, Customer Satisfaction, Food & Beverage, Hotel Management, Microsoft Office, Resorts, Social Media Marketing, Public Relations, Corporate Events, Event Management, Yield Management, Team Building, Revenue Analysis, Budgets, Tourism, Catering, Management, Pre-opening, Training, Sales Operations, Advertising, Negotiation, Press Releases, Market Planning, Recruiting, Leadership, Direct Sales, Sales Process, Food, Banquets, Social Networking
Education
Auburn University
BA, Communication
Troy University 2005 — 2007
Masters, MBA, Management
Goodrich Aerostructures September 2011 - Present
Ace Hardware Retail Support Center May 2007 - September 2011
Jubilee Shores UMC 2003 - 2007
PCH Hotels & Resorts 2001 - 2003
Education
Northeastern University
BSBA, Management
PCH Hotels & Resorts February 2008 - Present
PCH Hotels & Resorts September 2007 - February 2008
PCH Hotels & Resorts April 2007 - September 2007
PCH Hotels & Resorts May 2006 - April 2007
Cooper Restaurants 2003 - 2006
Education
Texas A&M University-Commerce 2000 — 2003
Captain Shreve High School 1999 — 2000
PCH Hotels & Resorts Intern/AdminCoral Hospitality2005 - 2008
Coral Hospitality 2005 - 2008
Education
University of Alabama 2006 — 2011
Associate's of Business Admin., International Finance
CTS, Inc. October 2014 - Present
PCH Hotels & Resorts November 2012 - February 2015
Big Daddy's Grill July 2009 - December 2012
Education
University of South Alabama 2009 — 2015
Bachelor's degree, Business Administration and Management, General, Junior
Spring Hill College 2007 — 2009
Auburn High School 2004 — 2007
High School Diploma
Marriott Marquis Time Square July 2014 - Present
PCH Hotels & Resorts January 2013 - July 2014
PCH Hotels & Resorts June 2012 - December 2012
PCH Hotels & Resorts August 2011 - June 2012
PCH Hotels & Resorts August 2010 - August 2011
Gulf Coast Chamber of Commerce June 2010 - August 2010
Spring Hill College Alumni Office January 2010 - May 2010
Mobile Area Chamber of Commerce September 2009 - December 2009
Skills
Excel, InDesign, Microsoft Office, Word, PowerPoint, Photoshop, Outlook, SPSS, Customer Service, Customer Relations, Adobe Acrobat, Supervisory Skills, Editing, Hotels
Education
Spring Hill College 2008 — 2010
Communication Arts, Integrated Communication- PR and Advertising
John Carroll University 2006 — 2008
Communications
Encore Event Technologies November 2014 - Present
ELITE AVS February 2014 - October 2014
ELITE AVS August 2010 - February 2014
PCH Hotels & Resorts April 2007 - July 2010
Skills
Customer Service, Customer Satisfaction, Direct Sales, Audio Visual Support, Event Management, Hospitality Management, Invoicing, Banquets, AV, Corporate Events, Resorts, Hotels, Sales, Live Events, Hospitality, Microsoft Office, Hospitality Industry, Event Planning
Education
Auburn University 2006 — 2010
Bachelor of Arts (B.A.), Political Science and Government
Southern Light LLC November 2014 - Present
PCH Hotels & Resorts May 2010 - July 2014
PCH Hotels & Resorts November 2007 - May 2010
Grand Hotel Marriott Resort, Golf Club and Spa March 2006 - November 2007
Skills
Forecasting, Revenue Analysis, Financial Analysis, Financial Reporting, Corporate Finance, Capital Budgeting, Budgets, Accounting, Finance, Account Reconciliation, Credit, Accounts Payable, Cash Management, Auditing, Internal Controls, Internal Audit, Hotels
Education
University of South Alabama
Bachelor of Science in Business Administration, Finance
PEG Development September 2015 - Present
PCH Hotels & Resorts August 2014 - September 2015
Marriott International August 2013 - July 2014
Marriott International October 2012 - August 2013
Marriott International December 2011 - October 2012
Marriott International May 2011 - December 2011
Marriott International October 2010 - May 2011
Four Seasons Hotels and Resorts April 2005 - August 2005
Skills
Front Office, Hospitality, Hotel Management, Hotels, Pre-opening, Hospitality Industry, Hospitality Management, Resorts, Customer Service, Rooms Division, Property Management..., Guest Service Management, Management, Yield Management
Education
Brigham Young University 2005 — 2011
Bachelor's degree, Spanish Language and Literature
Carlsbad High School 2001 — 2005
Concept Technology February 2015 - Present
Zander Insurance June 2014 - February 2015
PCH Hotels & Resorts February 2012 - June 2014
UPS October 2007 - March 2012
Skills
Troubleshooting, Technical Support, Windows XP, Windows 7, Cisco Networking, Servers, Windows, Information Technology, Active Directory, Laptops, Computer Repair, Project Management
Education
Troy University in Montgomery 2009 — 2013
Bachelor of Science (BS), Computer Science
Renaissance Birmingham Ross Bridge Golf Resort & Spa September 2014 - Present
PCH Hotels & Resorts February 2014 - August 2014
Battle House Renaissance Mobile Hotel & Spa July 2013 - January 2014
American Greetings January 2013 - May 2013
Pillar Hotels and Resorts (formerly Archon Hospitality) May 2012 - May 2013
The University of Southern Mississippi 2011 - 2012
Skills
Bilingual-English/Spanis..., Microsoft Office, PowerPoint, Customer Service, Merchandising, Customer Satisfaction, Microsoft Excel, Microsoft Word, Sales, Teamwork, Social Media, Hospitality, Public Speaking, Team Leadership, Management, Marketing, Budgets, Recruiting
Education
University of Southern Mississippi 2009 — 2013
Bachelor's Degree, Hospitality Management
PCH Hotels & Resorts April 2014 - Present
PCH Hotels & Resorts May 2013 - April 2014
PCH Hotels & Resorts May 2012 - October 2012
PCH Hotels & Resorts July 2009 - May 2012
PCH Hotels & Resorts October 2006 - July 2009
Skills
Hospitality, Hotels, Hospitality Management, Hospitality Industry, Event Management, Event Planning, Hotel Management, Resorts, Food & Beverage, Tourism
Education
Columbia Southern University 2014 — 2016
Bachelor of Business Administration (BBA), Business Administration and Management, General
James H Faulkner State Community College 2005 — 2007
Business Administration and Management, General
FIS August 2014 - Present
TravelClick July 2013 - August 2014
Robert Half Technology March 2013 - July 2013
EZYield October 2011 - March 2013
PCH Hotels & Resorts October 2010 - October 2011
Skills
Microsoft Office, Hospitality, Hotels, Hospitality Management, Customer Service, Front Office, Outlook, Microsoft Excel, PowerPoint, Property Management..., Microsoft Word, Hotel Management, Revenue Analysis, Inventory Management, Social Media, Customer Satisfaction, Marketing, Time Management, Training, Friendly Personality, Contract Negotiation, Employee Relations, Team Leadership, Call Centers, New Business Development, Recruiting, Employee Training, Coaching, Team Building, Forecasting, Troubleshooting, Event Planning, Human Resources, Sales, Hiring, Teamwork, Leadership, Sales Management, Access, Budgets, Salesforce.com, Event Management, Strategic Planning, Yield Management, Management, Payroll, Social Networking, Hospitality Industry, Performance Management, Negotiation
Education
Saint Leo University 2011 — 2013
Master of Business Administration (M.B.A.), Human Resources Management and Services
University of West Florida 2007 — 2010
Bachelor of Science (B.S.), Hospitality/Recreation/Resort Management, 3.8
FireSeeds September 2014 - Present
WildSparq September 2014 - Present
Lambert Relocation September 2013 - August 2014
PCH Hotels & Resorts July 2010 - September 2013
PCH Hotels & Resorts March 2009 - June 2010
Whitesell Corporation November 2007 - February 2009
Wells Fargo November 2005 - November 2007
Campus Outreach October 2002 - September 2005
Skills
Leadership, Marketing, Sales, Marketing Strategy, Customer Service, Hotels, Team Building, Meeting Planning, Sales Management, Time Management, Recruiting, Public Speaking, Hospitality Management, Corporate Recruiting, Social Networking, Leadership Development, Trade Shows, Social Media, Revenue Analysis, Fundraising, Nonprofits, Community Relations, Hospitality, Hotel Management, Marketing Communications, Social Media Marketing, Sourcing, Team Leadership, Organizational..., Sales Operations, Email Marketing, Community Development, Sales Process, Direct Sales, Market Research, Corporate Communications, Internal Communications, Blogging, Pricing Negotiation, Mentoring, Strategic Sourcing, Technical Recruiting, Full-life Cycle..., Learning Management..., Executive Sales..., SaaS
Education
University of North Alabama 1998 — 2002
Bachelor's Degree, Public Communications
PCH Hotels & Resorts June 2013 - Present
PCH Hotels & Resorts June 2013 - June 2015
Skills
Customer Service, Hospitality, Catering, Event Planning, Sales, Hospitality Management, Event Management, Hospitality Industry, Food & Beverage, Hotels, Restaurants, Customer Satisfaction, Budgets, Microsoft Office, Food
Education
University of North Alabama 2013 — 2016
Bachelor’s Degree, Business Management/Hospitality, Senior
ECPI University 2008 — 2011
Associate’s Degree, Applied Science/Dental Assisting, Sophomore
PCH Hotels & Resorts February 2015 - Present
Ascent Hospitality July 2013 - February 2015
Interstate Hotels & Resorts May 2012 - July 2013
Interstate Hotels & Resorts January 2011 - May 2012
SagamoreHill Broadcasting, LLC January 2009 - May 2010
EMSL Analytical, Inc November 2006 - April 2007
University of Georgia, Grady College of Journalism and Mass communication June 2004 - August 2005
Skills
Marketing, Sales, Social Media Marketing, Cold Calling, Negotiation, Leadership, Hospitality Industry, Account Management, Sales Prospecting, Building Relationships, Closing Deals, Customer Service, Email Marketing, Hospitality, Meeting Planning, Advertising Sales, Research, B2B, Networking, Food & Beverage, Resorts, Convention Services, Tourism, Hospitality Management, Delphi, CI/TY, OnQ, SFA Web, OneSource, MARSHA, FSPMS, FOSSE, New Business Development, Microsoft Office, Marriott Hotels, Hilton Hotels, Full Service Hotels, Select Service Hotels, Sales Contracts, Nielsen, Media Math, Forecasting, One Yield, Meeting Broker, Cvent, Hotel Sales Pro
Education
Central Michigan University 2007 — 2008
M.A., Electronic Media Management
Mississippi Valley State University 2003 — 2006
B.A., Mass Communication
PCH Hotels & Resorts June 2014 - Present
Skills
MICROS, VoIP, Set Top Box, Windows 7, Windows XP, Printers, iPhone, Windows Server, Dameware, Troubleshooting, OS X
Education
Troy University 2007 — 2012
Bachelor of Science (BS), Computer Science
Red Lobster March 2015 - Present
Wireless Advantage July 2014 - March 2015
PCH Hotels & Resorts February 2013 - August 2014
Right At Home June 2009 - February 2013
Chick-fil-A Restaurants March 2006 - June 2009
Education
Faulkner University
Elementary Education and Teaching
Schneider National October 2015 - Present
Schneider National July 2015 - September 2015
PCH Hotels & Resorts October 2014 - July 2015
PCH Hotels & Resorts April 2014 - October 2014
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Customer Service, English, Blogging, Management, Time Management, Human Resources, Teamwork, Project Planning, Interviews, Marketing, Leadership, Social Media, Public Speaking
Education
Auburn University 2011 — 2015
Bachelor of Science in Business Administration, Logistics, Materials, and Supply Chain Management
Central and Eastern European Studies Program 2013 — 2013
Business Administration and Management, General, 4.0
St. Thomas Aquinas High School 2007 — 2011
High School
D & S Supply Inc. January 2010 - Present
PCH Hotels & Resorts August 2009 - April 2011
Skills
Sales, Social Skills, Negotiation, Purchasing, Accounts Payable, Accounts Receivable, Organization, Sense Of Urgency, Multi Tasking, Multimedia, Microsoft Office, Inventory Management, Inventory Control, Cooking, Networking
Education
Spring Hill College 2007 — 2011
Bachelor of Science (B.S.), Psychology
JW Marriott Houston Downtown July 2014 - Present
PCH Hotels & Resorts May 2014 - July 2014
Magnolia Hotels August 2012 - March 2014
Skills
Front Office, Hospitality, Hotel Management, Hotels, Hospitality Industry, Hospitality Management, Pre-opening, Resorts, MICROS, Food & Beverage, Rooms Division, Training & Development, Supervisory Skills, Leadership Development, Customer Service, Customer Satisfaction, TABC Certified, First Aid Training, CPR Certified, Guest Recovery, Staff Supervision
Education
University of Houston 2011 — 2015
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
University of Houston 2011 — 2015
Bachelor's degree, Hotel, Motel, and Restaurant Management
PCH Hotels & Resorts December 2014 - Present
Montgomery Psychiatry & Associates 2011 - 2014
Alabama Neurological Clinic 2010 - 2011
Skills
Customer Service, Healthcare, Microsoft Excel, Microsoft Word, Microsoft Office, Nonprofits, Public Speaking, Teamwork, Time Management, Management, Event Planning, Sales, Hospitality Management, Event Management, Hospitality Industry, Budgets, Hospitality, Hotels, Team Building, Resorts, Food & Beverage
Education
Auburn University
ChemPro Services August 2014 - Present
RBC/ PNC Bank January 2011 - August 2012
PCH Hotels & Resorts January 2007 - February 2011
PCH Hotels and Resort May 2009 - October 2009
Skills
Sales, Hospitality, Budgets, Corporate Events, Recruiting, Customer Service, Catering, Credit, Team Building, Event Management, Hotels, Event Planning, Training, Employee Relations, Sales Management, Hospitality Management, Hospitality Industry, Management
Education
University of Alabama 2008 — 2009
Faulkner University 2006 — 2008
Bachelors, Human Resources
Faulkner State Community College 2001 — 2003
satsuma
PCH Hotels & Resorts April 2012 - Present
Gap Inc./Gap April 2011 - April 2012
Mountain View Church March 2009 - April 2011
Fairfield Inn and Suites March 2009 - December 2010
Skills
Microsoft Office, Customer Service, English, Research, Outlook, Teaching, Public Speaking, Event Management, Customer Satisfaction, Hospitality, Hotels, Team Building, Budgets, Training
Education
Jacksonville State University
Newburgh Theological Seminary
SOHO Events and Rentals March 2015 - Present
PCH Hotels & Resorts June 2014 - March 2015
PCH Hotels & Resorts May 2013 - May 2014
Marriott Grand Hotel Resort, Spa and Golf Club October 2012 - May 2013
Marriott Grand Hotel Resort, Spa and Golf Club July 2012 - October 2012
Marriott Grand Hotel Resort, Spa and Golf Clu May 2011 - July 2012
Skills
Micros, Banquets, Food & Beverage, Hospitality Management, Bartending, Resorts, Microsoft Office, Computer Science, Political Science, Inventory Management, Wine, Cocktails, Food Service, Menu Development, Revenue Analysis, Serve Safe Certified, TIPS Certified, Microsoft Excel, Yield Management, Recipes, Menu Costing, Wine & Food Pairing, Hospitality, Hotels, Restaurants, Event Planning, Event Management, Fine Dining, Hotel Management, Customer Service
Education
University of Alabama 2006 — 2011
Political Science
PCH Hotels & Resorts October 2013 - Present
Auburn Marriott Opelika at Grand National June 2009 - September 2013
PCH Hotels & Resorts October 2008 - September 2013
Auburn Marriott Opelika at Grand National October 2008 - June 2009
Auburn Marriott Opelika at Grand National December 2007 - October 2008
Auburn Marriott Opelika at Grand National April 2006 - December 2007
Opelika Chamber of Commerce January 2006 - May 2006
Skills
Hotels, Hospitality Industry, Hotel Management, Hospitality, Hospitality Management, Resorts, Catering, Meeting Planning, Food & Beverage, Yield Management, Convention Services, Banquets, Revenue Analysis, Sales, Hotel Booking, Trade Shows
Education
Auburn University
Bachelor of Arts, Public Relations
AdCare Hospital May 2012 - Present
CPSI January 2011 - May 2012
PCH Hotels & Resorts March 2009 - December 2010
Chill Marketing October 2006 - April 2008
ACI Worldwide October 2005 - April 2006
Noll Human Resource Services 2006 - 2006
ACI Worldwide December 2002 - October 2005
ACI Worldwide August 2000 - October 2002
Healthport LLC August 1999 - December 2000
Skills
Customer Service, Sales, Strategic Thinking, Windows Server, Marketing, Team Building, Project Management, Troubleshooting, Critical Thinking, Public Relations
Education
University of Phoenix 2003 — 2006
MBA, Marketing
University of Nebraska at Omaha 2000 — 2002
BS of BA, Marketing
MNHS
PCH Hotels & Resorts December 2014 - Present
Homewood Suites by Hilton Hotel July 2013 - December 2014
Hilton New Orleans/ St. Charles Avenue 2012 - July 2013
Hotel Capstone 2011 - 2011
Hilton 2010 - 2010
Skills
Hospitality, Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Resorts, Front Office, Sales, OnQ, Customer Service, Social Media, Time Management, Food & Beverage, Yield Management
Education
University of Alabama 2008 — 2012
Bachelor of Human and Environmental Sciences, Restaurant and Hospitality Management
Office Environments, Inc. (OE) July 2015 - Present
Self-employed July 2010 - July 2015
Alabama Press Association January 2009 - July 2010
PCH Hotels & Resorts July 2004 - May 2008
Skills
Interior Design, Commercial Design, Furniture, Custom Furniture, Home Staging, Retail Sales, Retail Buying, Fine Furniture, Upholstery, Office Management, Accounting, Inventory Management, Customer Service, Marketing, Email Marketing, Social Media Marketing, Marketing Strategy, Advertising, Online Advertising, Event Planning, Event Management, Corporate Events, Wedding Planning, Food & Beverage, Beverage Industry, Hospitality Management, Volunteering, Sales, Hotels, Menu Development, Newsletters, Nonprofits, Annual Campaign, Content Writing, Media Relations, Meeting Planning, Meeting Scheduling, Vehicle Routing, Direct Store Delivery, Board of Directors, Advisory Boards, Media Buying, Community Outreach, Communication Skills, Pricing Strategy, Pricing, Contract Negotiation, Computer Proficiency, Product Design, Company Newsletters
Education
The University of Georgia 1999 — 2003
Bachelor of Arts (B.A.), Speech Communication and Rhetoric
UMS-Wright Preparatory School
United Way of Southwest Alabama August 2014 - December 2014
VMR Agency January 2014 - July 2014
PCH Hotels & Resorts March 2013 - May 2014
Lotus Boutique September 2012 - February 2013
University of South Alabama November 2011 - August 2012
Skills
Public Relations, Advertising, Marketing Communications, Social Media..., Media Relations, Event Planning, Customer Service, Marketing, Feature Writing, Microsoft Office, Adobe InDesign, Adobe Photoshop, Press Release Drafting, Leadership, Teamwork, Sales, InDesign, Photoshop, Feature Articles
Education
University of South Alabama 2009 — 2014
Bachelor's Degree, Public Relations and Marketing
Murphy High School 2005 — 2009
Ocean Properties November 2012 - Present
Interstate Hotels & Resorts February 2012 - November 2012
Interstate Hotels & Resorts- Sawgrass Golf Resort & Spa, A Marriott Resort January 2008 - February 2012
PCH Hotels & Resorts October 2004 - December 2007
Interstate Hotels & Resorts- Westin Poinsett January 2002 - November 2004
Skills
Resorts, Golf, Guest Satisfaction, Guest Service, Hotel Management, Customer Satisfaction, Food & Beverage, Customer Service, Hospitality Industry, Pre-opening, Hospitality, Hotels, Front Office, Hospitality Management, Revenue Analysis, Yield Management, Strategic Planning, Meeting Planning, Catering, Convention Services, Marketing, Rooms Division, Management, Micros, Banquets, Event Management, Menu Development, Restaurants, Trade Shows, Tourism, Leisure, Leadership, Concierge Services, Property Management..., Guest Service Management, Hiring, Hotel Booking, Pre-opening experience, Revenue Forecasting, Fine Dining, Restaurant Management, Lodging, OnQ, Cuisine, Opera, Opening Hotels, Culinary Skills, Food Service, Wine, Food
Education
University of Maryland College Park 1981 — 1985
BS, Political Science
Hyde School 1979 — 1981
General Studies
Birmingham City Schools January 2015 - Present
PCH Hotels & Resorts January 2012 - December 2014
PCH Hotels & Resorts May 2009 - January 2012
Skills
Accounts Receivable, Accounts Payable, Accounting, Invoicing, Account Reconciliation, Customer Service, Hospitality Management, Hospitality Industry, Hotels, PowerPoint, Inventory Management, Time Management, Microsoft Excel, Forecasting, QuickBooks, Banquets, Revenue Analysis
Education
University of Alabama at Birmingham 2011 — 2013
Bachelor of Science (BS), Accounting
University of North Alabama 2002 — 2006
Bachelor of Business Administration (BBA), Entertainment Industry Management
XANTE CORPORATION September 2014 - Present
Zeekee Interactive October 2013 - September 2014
Planet At&T January 2011 - October 2013
AT&T March 2010 - January 2011
AT&T August 2009 - March 2010
PCH Hotels & Resorts December 2007 - August 2009
Clear Channel Communications May 2007 - November 2007
Brinker International 2002 - 2006
Skills
Sales, Cold Calling, Sales Management, Social Media Marketing, Customer Service, Account Management, Marketing Strategy, Customer Satisfaction, Marketing, Direct Sales, Sales Operations, Team Building, New Business Development, Sales Process, Selling, B2B, Customer Retention, Search Engine Submission, SEO, Search Engine Technology
Education
Auburn University 2001 — 2003
Marketing
Saint James College Prep 1992 — 2001
College Preparatory
PCH Hotels & Resorts Sales ManagerSalesDecember 2014 - Present
Skills
Hotel Management, Revenue Analysis, Hospitality Management, Hospitality Industry, Hospitality, Food & Beverage, Hotels, Meeting Planning, Resorts, Front Office, Tourism
Education
Birmingham-Southern College 1998 — 2002
Bachelor of Arts (BA), History
Storage Plus of Baldwin County April 2014 - Present
Looking for Employment January 2014 - April 2014
Southeast Alabama Regional Planning and Development Commission April 2012 - October 2013
PCH Hotels & Resorts January 2008 - October 2010
PCH Hotels & Resorts 2006 - 2008
Grand Hotel Marriott Resort, Golf Club & Spa 2005 - 2006
Grand Hotel Marriott Resort, Golf Club & Spa 2004 - 2005
Skills
Catering, Resorts, Event Management, Hospitality, Microsoft Office, Hotels, Food & Beverage, Strategic Planning, Hospitality Management, Front Office, Project Management, Hotel Management, Hospitality Industry, Event Planning, Banquets
Education
Auburn University 2000 — 2004
BA, Public Relations
Self May 2007 - Present
PCH Hotels & Resorts 2008 - 2010
Marriott January 1979 - May 2007
Skills
Certified Administrator..., SCORE Counselor, Human Resources, Training, Employee Engagement, Recruiting, Management, Team Building, Organizational..., MBTI, Employee Relations, Talent Management, Onboarding, Employee Benefits, Employee Training, Leadership Development, HR Consulting, Coaching, Hiring, Employment Law, Succession Planning, Performance Management, HR Policies, Talent Acquisition, Personnel Management, ADP Payroll
Education
University of Florida
Bachelor of Arts (B.A.), Psychology
Alabama Housing Finance Authority November 2010 - Present
NCR Corporation August 2010 - November 2010
PCH Hotels & Resorts February 2008 - May 2010
Regions Financial Corporation January 2004 - January 2008
Regions Financial Corporation April 2002 - January 2004
Regions Bank June 2000 - April 2002
Skills
Vendor Management, Access, Customer Service, Network Security, Switches, Active Directory, Risk Management, System Administration, Telecommunications, Windows Server, Troubleshooting, Disaster Recovery, Security, Visio, VMware, Software Installation, Software Documentation, Network Administration
Education
Auburn University at Montgomery 1998 — 2002
Bachelor of Science (B.S.), Management Information Systems, General
United Landmark Associates January 2015 - Present
Red Square Gaming April 2013 - August 2014
YMCA of South Alabama March 2011 - August 2014
Regions Bank September 2007 - April 2013
PCH Hotels & Resorts June 2003 - February 2005
Skills
401k, Retirement Planning, Retirement, Trust Services, Event Management, Banking, Credit, Defined Contribution, Yoga, Series 7, Customer Service, Mutual Funds, Qualified Retirement..., ERISA, Vinyasa, Advertising, Outdoor Advertising, Account Executives, Account Management..., Digital Media, Gaming Industry, Casino Gaming, Account Management, Sales, Social Media Marketing, Marketing, Event Planning, Marketing Strategy, Digital Marketing, Social Media, Marketing Communications, Public Relations, Social Networking
Education
University of Alabama 1998 — 2003
Bachelor of Science (B.S.), Business Administration and Management, General
Wyndham Worldwide February 2012 - Present
Sage Hospitality Resources September 2009 - February 2012
Shaner Hotels May 2008 - September 2009
Marriott International April 2007 - May 2008
PCH Hotels & Resorts April 2005 - April 2007
Winegardner & Hammons June 1998 - April 2005
Skills
Hospitality Management, Hospitality Industry, Front Office, Revenue Analysis, Hotels, Food & Beverage, Pre-opening, Resorts, Yield Management, Property Management..., Hospitality, Tourism, Revenue Forecasting, OnQ
Education
Ohio Dominican University 1997 — 2000
Bachelor of Science, Special Education and Teaching
Bishop Watterson High School 1992 — 1996
Renaissance Montgomery Hotel & Spa at the Convention Center June 2015 - Present
PCH Hotels & Resorts April 2014 - Present
Presque Isle Downs & Casino June 2010 - April 2014
The Homestead Resort April 2008 - January 2010
Vail Cascade resort 2006 - 2008
Ameristar Casino April 2003 - July 2006
Skills
Hospitality Management, Resorts, Menu Development, Hospitality, Catering, Hotels, Banquets, Food & Beverage, Restaurant Management, Food, Restaurants, Fine Dining, Hotel Management, Pre-opening, Customer Service, Hospitality Industry, Casino, Micros, Event Management, Purchasing, Wine, Front Office, Food Service
Education
University of New Orleans 1989 — 1993
BS, Management
PCH Hotels & Resorts November 2007 - October 2008
Education
University of Alabama 1999 — 2003
bs, anthropology
Perdido Beach Resort March 2015 - Present
Crescent Hotels & Resorts January 2012 - March 2015
Mckibbon Hotels July 2011 - January 2012
Grand Hotel Marriott Resort, Golf Club & Spa June 2003 - September 2010
PCH Hotels & Resorts August 2005 - July 2006
PCH Hotels & Resorts August 2004 - July 2005
Grand Hotel Marriott Resort, Golf Club & Spa June 2002 - August 2004
Skills
Creative Strategy, Pre-opening, Hotels, Hospitality Management, Team Leadership, Process Scheduler, Resorts, Catering, Market Research, Event Management, Project Planning, Front Office, Revenue Analysis, Yield Management, Property Management..., Marketing, Training, Hospitality, Sales
Education
University of South Alabama 2000 — 2004
BS, Business Administration/Marketing
Carson-Newman University 1998 — 2000
BA, Business Administration/Marketing
PCH Hotels & Resorts April 2007 - Present
WAKA TV August 1995 - March 2007
WVAS FM 1995 - 1997
State of Alabama May 1993 - January 1995
KCEN TV 1990 - 1993
Education
McGill Toolen High School 1992 — 1992
University of Alabama
BA, Broadcast Journalism
Stay at Home Mom October 2014 - Present
Sheraton February 2014 - October 2014
Comfort Care Home Health Services, LLC July 2012 - January 2014
PCH Hotels & Resorts October 2010 - June 2012
PCH Hotels & Resorts October 2008 - September 2010
PCH Hotels & Resorts July 2005 - November 2008
Skills
Resorts, Revenue Management, Hospitality Industry, Hotels, Hospitality, Hotel Management, Guest Service, Hospitality Management, Guest Satisfaction, Front Office, Rooms Division, Pre-opening, Yield Management, Property Management..., Hotel Reservations, Forecasting, Excel, Brand Standards, Inventory Management, Word, Microsoft Office, Staff Training, Lodging, Budgets, Customer Satisfaction, Leadership, Revenue Analysis, Management, Customer Service, Microsoft Word, Microsoft Excel, Sales, Hotel Booking
Education
Jefferson State Community College 2004 — 2006
Nursing
Auburn University 2001 — 2003
Biology
PCH Hotels & Resorts April 2015 - Present
PCH Hotels & Resorts September 2013 - April 2015
PCH Hotels & Resorts April 2012 - September 2013
PCH Hotels & Resorts February 2010 - April 2012
Courtyard by Marriott, Prattville Alabama October 2009 - February 2010
Marriott International May 2009 - September 2009
Marriott International December 2007 - May 2009
Marriott International December 2007 - June 2008
PCH Hotels & Resorts May 2005 - December 2007
Skills
Hospitality, Hospitality Industry, Customer Relations, Hospitality Management, Guest Satisfaction, Negotiation, Budgeting, Front Office, Hiring, Excel, Inventory Management, Guest Service, Microsoft Office, Outlook, Staff Training, Supervisory Skills, Time Management, Hotels, Food & Beverage, Sales, Guest Service Management, Property Management..., Hotel Management, Revenue Analysis, Meeting Planning, Micros, Event Planning, Rooms Division, Pre-opening, Convention Services, Catering, Resorts, Budgets, Customer Satisfaction, Customer Service, Hotel Booking, Revenue Forecasting, Delphi, Microsoft Excel, MICROS
Education
Auburn University 2003 — 2007
BS, Agribusiness Economics
First Data Corporation September 2010 - Present
PCH Hotels & Resorts November 2008 - September 2010
PCH Hotels & Resorts May 2008 - December 2008
Education
University of South Carolina - Darla Moore School of Business 2004 — 2008
BS, Marketing, Management
Birmingham Marriott February 2015 - Present
PCH Hotels & Resorts October 2010 - February 2015
Renaissance Montgomery Hotel and Spa at the Convention Center October 2007 - October 2010
Skills
Catering, Hotels, Hospitality Management, Hospitality, Food & Beverage, Hospitality Industry, Event Management, Event Planning, Customer Service, Resorts, Sales, Pre-opening, Sales Management, Trade Shows, Special Events, Hotel Management, Revenue Analysis, Meeting Planning
Education
University of Alabama at Birmingham 2000 — 2003
Bachelor's Degree, Psychology
Marriott Sales School 2008 — 2008
Sales and Planning Expert, Specialized Sales, Merchandising and Marketing Operations
PCH Hotels & Resorts July 2009 - Present
Fairmont Hotels and Resorts September 2004 - March 2007
New Orleans Marriott July 2000 - August 2004
Hilton New Orleans Riverside 1994 - 2000
Skills
Hospitality Industry, Hotels, Revenue Analysis, Hospitality Management, Hotel Management, Hospitality, Pre-opening, Banquets, Food & Beverage, Catering, Front Office, Convention Services, Yield Management, Meeting Planning, Tourism, Event Management
Education
University of Louisiana at Lafayette
Pillar Hotels & Resorts March 2014 - Present
Pillar Hotels and Resorts July 2013 - March 2014
Island Hospitality Management March 2012 - July 2013
White Lodging Services January 2011 - March 2012
White Lodging Services November 2009 - December 2010
White Lodging Services May 2007 - October 2009
White Lodging Services May 2005 - May 2007
White Lodging Services February 2003 - May 2005
PCH Hotels & Resorts January 2000 - November 2002
Marriott's Grand Hotel September 1999 - March 2000
Skills
Hotels, Hospitality Industry, Hotel Management, Hospitality Management, Hospitality, Revenue Analysis, Front Office, Resorts, Food & Beverage, Yield Management, Pre-opening, Restaurants, Catering, Property Management..., Banquets
Education
University of South Alabama
BS, Finance and Accounting
PCH Hotels & Resorts 2003 - Present
Marriott International 1993 - 1999
Long Island Marriott 1982 - 1983
Marriott International 1980 - 1981
Skills
Hotels, Hospitality, Hotel Management, Hospitality Industry, Culinary Skills, Pre-opening, Yield Management, Hospitality Management, Revenue Analysis, Resorts, Sales, Catering, Food & Beverage, Banquets, Front Office, Rooms Division, Property Management..., Micros, Customer Service
Education
University of South Carolina-Columbia 1977 — 1981
BS, Management
PCH Hotels & Resorts January 2008 - Present
Renaissance Montgomery Hotel & Spa at the Convention Center 2008 - Present
PCH Hotels & Resorts 2006 - 2008
PCH Hotels & Resorts 2006 - 2006
PCH Hotels & Resorts 2005 - 2006
Lads to Leaders, Inc. 2002 - 2005
Education
Freed-Hardeman University 1998 — 2002
B.S., Communications, Minor in Business Administration
PCH Hotels & Resorts March 2012 - Present
Central Baldwin Chiropractic Center and Spectrum Resorts 2009 - March 2012
Force 5 Walls March 2006 - April 2008
The Bryan Company October 1999 - September 2005
Skills
Customer Service, Event Planning, Customer Satisfaction, Team Building, Event Management, Microsoft Word, Budgets, Coaching, Resorts, Sales, Social Media Marketing, Marketing, Public Relations, Microsoft Office, Retail, Wellness, Hotels, Spa, Sales Management, Therapeutic Massage
Education
Blue Cliff Career College 2007 — 2008
Massage Therapy, Massage Therapy/Therapeutic Massage
Southeastern Louisiana University 1997 — 1998
General Studies
Original Oyster House March 2014 - Present
Bill's By the Beach November 2012 - 2014
Aloha Hospitality 2011 - 2014
PCH Hotels & Resorts 2007 - 2010
Ruby Tuesday 2004 - 2007
Skills
Hospitality Management, Customer Service, Hospitality Industry
Education
James H Faulkner State Community College 2012 — 2014
Associate's degree, Culinary Arts/Chef Training
Louisiana State University 2006 — 2007
Graduate Coursework, Cultural Anthropology
University of Alabama 1999 — 2003
Bachelor's Degree, Cultural Anthropology
Davidson Hotels & Resorts May 2013 - Present
Turtle Bay Resort June 2012 - April 2013
HRI Lodging, Inc July 2011 - May 2012
Wyndham Puerto Rico August 2010 - May 2011
PCH Hotels & Resorts June 2004 - August 2010
Marriott International 1991 - 2010
Skills
Revenue Analysis, Hospitality Industry, Hotel Management, Hospitality Management, Front Office, Hotels, Pre-opening, Resorts, Hospitality, Food & Beverage, Sales Management, Yield Management, Forecasting, Budget, Inventory Management
Education
Santa Fe Community College
Associate of Arts (AA), Early Child Development
PCH Hotels & Resorts May 2012 - Present
Auxiliary Campus Enterprises and Services October 2003 - May 2012
Alfred State College May 2011 - August 2011
Education
Alfred State College - SUNY College of Technology 2008 — 2012
Bachelor of Business Administration (BBA), Business Administration
Alfred State College - SUNY College of Technology 2008 — 2010
Associate's degree, Business Administration
PCH Hotels & Resorts April 2013 - Present
Skills
Patient Advocacy, Case Management, Healthcare Information..., Inpatient, Physician Relations, Teaching, Public Relations, ICU, Healthcare Management, Hospitals, Medicaid, Clinical Research, EMR, HIPAA, Leadership, Strategic Planning, Wound Care, Marketing, BLS
Education
Mercer University 2002 — 2006
Bachelor of Arts (B.A.), Applied Science
Brooklyn College 1981 — 1983
PCH Hotels & Resorts 2012 - 2013
Blankenships Universal Supply August 2011 - October 2012
Skills
Accounts Payable, Accounting
Education
University of South Alabama 2008 — 2012
Bachelor of Science, Business Administration, Accounting, Cum Laude
Dorsett Productions Unlimited February 2005 - Present
Media Services, LLC. December 2013 - May 2015
PCH Hotels & Resorts August 2007 - October 2013
Skills
LCD Projectors, Camera Operation, Video Editing, Stage Lighting, Live Sound, Sound Editing, Sound Mixing, Inventory Management, Slide Shows, Cables, Projection Screens, Audio Editing, Hospitality, Hospitality Management, Hotel Management, Hotels, Hospitality Industry, Event Planning, Video
Education
University of South Alabama 2007 — 2013
Bachelor's degree, Cinematography and Film/Video Production
University of South Alabama 2007 — 2013
Bachelor's degree, Cinematography and Film/Video Production
Home September 2010 - Present
Bassett Furniture Industries, Inc. 2006 - 2010
PCH Hotels & Resorts 2003 - 2005
Skills
Interior Design, Customer Service, Retail
Education
Troy University 2000 — 2003
Bachelor of Arts (B.A.), Double Major Graphic Design and Media Advertising, Minor Non-Fiction Writing, 3.9