Experience
The Salvation Army  January 2014 - Present
Holy Names University  September 2013 - Present
Abilities Unlimited  June 2011 - July 2012
Ashland Home   March 2007 - June 2012
Gabriella’s Beauty Salon   March 2007 - January 2012
Home Healthcare  January 2009 - September 2010
Alternative Behavioral Services  March 2006 - February 2007
Pearson Government Solutions   May 2005 - March 2006
Albany County Family Services   September 2004 - May 2005

Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Photoshop

Education
Holy Names University   2013 — 2015
Master's Degree, Counseling Psychology, 3.95

University of Wyoming   2002 — 2005
Bachelor's Degree, Social Work, 3.875

Experience
Arizona Public Service (APS)   May 2015 - August 2015
Sam's Club  August 2013 - June 2014
Sam's Club  October 2011 - October 2012
Sam's Club  November 2010 - October 2011
Sam's Club  December 2009 - November 2010
Pearson Government Solutions   October 2006 - July 2007
Harkins Theatres  May 2001 - September 2004

Skills
Visual C#, SQL, Microsoft SQL Server, Tableau, Data Visualization, Data Modeling, Informatica, SAP, HTML, Microsoft Office, Microsoft Excel, Photoshop, Retail Category..., Operations Management, Inventory Management, Team Leadership, Customer Service

Education
Arizona State University   2014 — 2016
Bachelor's Degree, Computer and Information Systems and Business Data Analytics, 3.67

Glendale Community College   2003 — 2014
Associate's Degree, Business

Moon Valley High School   1999 — 2003
High School, High School/Secondary Diploma Programs

Experience
General Dynamics Information Technology  February 2015 - Present
The University of Kansas  May 2014 - February 2015
The University of Kansas  July 2013 - May 2014
General Dynamics Information Technology  June 2009 - June 2013
Vangent, Inc.   June 2007 - June 2009
Volunteer Center of Maricopa County   October 2005 - October 2006
Pearson Government Solutions   September 2004 - August 2005
University of Wyoming Disability Support Services   May 2003 - July 2004

Skills
SharePoint, Program Management, Data Analysis, Six Sigma, Training, Visio, InfoPath, Project Coordination, Quality Assurance, System Administration, SharePoint Designer, Workflow, Web Development, Data Mining, Management Consulting, Requirements Analysis, Business Process..., Business Analytics, eForms, Web Based Forms, Graphic Design, Excel, LimeSurvey, ImageNow, Survey Design, Data Collection, ISO, Sociology, Social Research, Minitab, Volunteer Management, Volunteer Coordination, Adaptive Technology, HTML + CSS, Remote Support, Administrative Support, Server Management, SharePoint Workflow, Employee Management..., Joomla, Wordpress, Photoshop, Digital Illustration, Web Project Management, Systems Management, Research Methods, Swim Instruction, Water Safety, JavaScript, XML

Education
University of Utah - David Eccles School of Business   2009 — 2009

University of Wyoming   1999 — 2004
Bachelor of Arts

Johnson & Wales University   1999 — 2000

Experience
vickijulian.com   October 2008 - Present
La Petite Academy, Inc.   February 1992 - November 2012
Pearson Government Solutions   October 2003 - May 2006

Skills
Publishing, Books, Magazines, Public Speaking, Fiction, Novels, Fiction Writing, Non-fiction, Creative Writing, Short Stories, Published Author, Freelance Writing, Editing, Blogging, Copy Editing, Proofreading, Book Reviews, Journalism, Poetry, Storytelling, Newspapers, Ebooks, Ghostwriting, Memoir

Education
The University of Kansas
B.A. Liberal Arts

University of Kansas
BA, Liberal Arts-Human Dev & Family Life

Experience
My Legendary Style   October 2012 - Present
Lady Minor   January 2010 - Present
Western International University  April 2007 - May 2008
High-Tech Institute  April 2005 - March 2007
Pearson Government Solutions   November 2003 - January 2005

Skills
Customer Service, PowerPoint, Event Planning, Microsoft Office, Photoshop, Illustrator, Mac OS, Microsoft Excel, Advertising, Photography, Time Management, Social Media Marketing, Social Media, Marketing, Fashion Shows, Fashion

Education
Full Sail University   2011 — 2015
Bachelor of Science (BS), Graphic Design

Art Institute of Pittsburgh   2010 — 2012
Bachelor of Science (B.S.), Fashion and Retail Management

Artistic Beauty College, Cosmetology   2003 — 2004
Cosmetology License, Cosmetology/Cosmetologist, General

Experience
National Tobacco Co., L.P.   April 2014 - Present
National Tobacco Company  October 2004 - April 2014
Pearson Government Solutions   May 2002 - May 2004
Datatrac Information Services  April 1999 - March 2002

Skills
Call Center, Customer Satisfaction, Team Leadership, Customer Service, Strategic Planning, Continuous Improvement, Team Building, Change Management, Program Management, Process Improvement, Management, Account Management, Vendor Management, Cross-functional Team..., Product Management, Sales Operations, Forecasting, Logistics, Sales Management

Education
Michigan State University - The Eli Broad College of Business   2014 — 2014
Supply Chain Management

University of Phoenix   2005 — 2007
MBA, Business Administration

Union College (KY)   1988 — 1991
BUAD, Business Administration

Experience
Cyber Science, Inc.   March 2010 - Present
Viz-Tek, Inc.   January 2010 - Present
The University of Iowa  July 2007 - December 2012
Asoyia LLC   2005 - 2007
Pearson Government Solutions   1998 - 2005
Tiburon Systems, Inc.   1986 - 1998
Lockheed Missiles and Space  1982 - 1986

Skills
Software Development, Project Management, Software Engineering, Mentoring, Strategic Planning, Integration, Program Management, SDLC, Agile Methodologies, Software Project..., IT Strategy, Product Management, Proposal Writing, Vendor Management, Team Leadership, Cross-functional Team..., Testing, Quality Assurance, Analysis, Process Improvement, Project Planning, Content Strategy, Presentations, Requirements Analysis, Leadership, Government, Start-ups, Team Building, Executive Management, CRM, Strategy, Business Process..., Management Consulting, Data Analysis, Product Marketing

Education
Augustana College   1978 — 1982
BA, Mathematics & Computer Science

Experience
ECOM Inc.   August 2014 - Present
CVR Energy, Inc.   January 2013 - August 2014
Celeritas Technologies  April 2012 - December 2012
Examinetics  August 2004 - February 2012
Pearson Government Solutions   March 2002 - August 2004
Hallmark Cards  1996 - 2000
Viacom New Media  January 1994 - October 1996
The Software Toolworks   1987 - 1994
Mindscape  1987 - 1994

Skills
Business Process..., IT Strategy, Business Analysis, IT Management, SDLC, Business Intelligence, Process Improvement, Project Management, Program Management, Vendor Management, CRM, Leadership, Enterprise Software, Business Process, Integration

Education
The University of Texas at Austin - Red McCombs School of Business   2013 — 2013

Judson College   1994 — 1996
Bachelor's Degree

Experience
ACT  October 2014 - Present
Pearson Education  October 2006 - October 2014
Domestic Violence Intervention Program  2007 - 2010
Pearson Government Solutions   October 1999 - October 2006
Pearson Government Solutions   January 1994 - September 1999

Skills
Program Management, Project Portfolio..., Financial Management, Operations Management, Business Development, Cross-functional Team..., Project Management, Leadership, Management, New Business Development, Business Strategy, Product Management, Process Improvement, Team Building, Project Planning, Team Management, Team Leadership, Leadership Development, Contract Negotiation, Performance Management, Data Analysis, Government, Risk Management, SDLC, Strategic Planning, Proposal Writing, Business Process..., Contract Management, Vendor Management, PMP, Start-ups, Change Management, Business Intelligence

Education
University of Iowa - Henry B. Tippie College of Business   2004 — 2006
MBA

Central College   1979 — 1983
BA

Experience
Heartland Payment Systems  March 2014 - Present
State Farm  October 2013 - February 2014
Transworld Systems  October 2012 - October 2013
Loan Resolution Corporation  June 2012 - September 2012
Fiserv  August 2006 - June 2012
Pearson Government Solutions   November 2005 - February 2006

Skills
Creative Writing, Photography, Research, Time Management, Art, Music, Credit, Loans, Call Centers, Mortgage Lending, Credit Analysis, Networking, Customer Service, Loss Mitigation, Risk Management, Underwriting, Banking, Insurance, Outlook, Mortgage Banking, Refinance, Loan Servicing, Finance, Payments, Financial Risk, Debt Settlement, Consumer Lending, Relationship Management, Lines Of Credit, Assets Recovery, Skip Tracing, Customer Satisfaction, Debt Management, Financial Services, Customer Retention, Default, Training, Software Documentation, Access, Sales, Customer Experience, Cross Selling, Telephone Skills, Technical Support, Teamwork, Account Management

Education
Rio Salado College   2013 — 2018
Will Have Masters Degree in Nursing, Nurse Midwife/Nursing Midwifery, n/a

Estrella Mountain Community College   2005 — 2006
no degree, General Studies

Westview High School   2001 — 2005
High School Diploma, Performance Art, History, Fashion, English, Sciences

Experience
General Dynamics Information Technology  May 2015 - Present
General Dynamics Information Technology  July 2014 - May 2015
General Dynamics Information Technology  October 2008 - July 2014
General Dynamics Information Technology  November 2013 - April 2014
Vangent, a General Dynamics Company  April 2008 - October 2008
Vangent, a General Dynamics Company  September 2007 - April 2008
Pearson Government Solutions   September 2005 - December 2005
Western Sizzlin Steak House   November 2004 - August 2005
Corbin Communications Inc   June 2004 - October 2004
Buddy's Bar-b-q   July 1997 - October 2003

Skills
Call Center, Coaching, Management, Call Centers, Leadership, Training, Process Improvement, Time Management, Human Resources, Sales, Inventory Management, Microsoft Excel, Employee Benefits, Customer Satisfaction, Program Management, Team Building, Operations Management, Performance Management, Customer Service

Education
Eastern Kentucky University   1977 — 1981
BBA, Finance

Whitley Co High School   1974 — 1977
High School Diploma, Business Management, 4.0

Experience
Proposal Management Consultant   July 2000 - Present
SRA International  May 2006 - August 2012
Pearson Government Solutions   November 2004 - April 2006
Center's for Disease Control and Prevention's National Prevention Information Network   September 2003 - November 2004
Centers for Disease Control and Prevention  September 2001 - September 2003
KPMG Communications/ Media & Healthcare Groups   June 2000 - July 2001
Children's Healthcare of Atlanta Foundation   January 1999 - June 2000
AID Atlanta, Inc   July 1997 - December 1998
Delta Air Lines  May 1990 - July 1997

Skills
Program Management, Technical Writing, New Business Development, Fundraising, Proposal Writing, Grant Writing, Content Management, Strategic Communications, Marketing Communications, Crisis Communications, Donor Development, Project Management, Community Outreach, Program Evaluation, Nonprofits, Government, Training, Leadership, Management, Strategic Planning

Education
University of South Carolina   1995 — 1996
Master of Public Health (M.P.H.)

Georgia State University   1993 — 1995
Master of Arts (M.A.)

Appalachian State University   1985 — 1989
Bachelor of Science

Experience
Universities Space Research Association  May 2015 - Present
Universities Space Research Association (USRA)   September 2013 - May 2015
Universities Space Research Association  August 2008 - September 2013
ASRC Management Services  June 2006 - August 2008
Datatrac Information Services  April 2004 - June 2006
Pearson Government Solutions   2001 - 2004

Skills
Proposal Writing, Business Development, Strategy, Government Contracting, Program Management, Leadership, Management, Analysis, Project Management, Strategic Planning, Project Planning, Aerospace, Program Development, Business Strategy, DoD, Government, CRM, Process Improvement, PMP, Security Clearance

Education
Columbia University in the City of New York
Columbia Business School, High Impact Executive Leadership

University of Maryland, University College
Masters, Business Administration; Strategic Management, Management Information Systems

University of Albany
Bachelor of Science, Business Administration; Economics, Statistics, Accounting and Management Practices

Experience
Home Business Solutions   2012 - Present
Wireless Zone - Verizon Wireless Premium Retailer  2011 - 2012
T-Mobile  January 2010 - December 2011
Topsy's Inc   June 2010 - November 2010
Promos Plus Inc   January 2008 - August 2008
Pearson Government Solutions   October 2003 - January 2004

Education
Neosho County Community College   2001 — 2004
Associates, Business

Chanute High School   1997 — 2001
Diploma

Experience
AARP  September 2015 - Present
Infosys  August 2014 - Present
Addx Corporation  August 2013 - February 2014
Armed Forces Services Corporation (AFSC)   March 2012 - July 2013
ALON  April 2007 - March 2012
Pearson Government Solutions   September 2006 - April 2007
Defense Logistics Agency  April 2004 - September 2004
U.S. Patent and Trademark Office via ASRC Aerospace   April 2003 - April 2004
CBTeam   2001 - 2003
ESI International  February 1995 - February 2002

Skills
Instructional Design, Training, ADDIE, Instructor-led Training, Leadership Development, Captivate, Real Estate Transactions, E-Learning, Public Speaking, Program Management, Team Building, Proposal Writing, Strategic Planning, Organizational..., Project Management, Non-profits, Change Management, Fundraising, Community Outreach, Camtasia, Research, Articulate Studio, Articulate Engage, Articulate Suite, Articulate Storyline, Workshop Facilitation, Technical Writing, Curriculum Design, Distance Learning, Employee Training, Needs Analysis, Government, Leadership, Consulting, Process Improvement, Training, Coaching, Training Delivery

Education
Kutztown University of Pennsylvania
Master's of Education, Education

American Society for Training and Development (ASTD)
Learning and Performance

The George Washington University
Master's Certificate, Project Management

Lehigh University
Graduate Classes, Education

University of Miami
Grad School of Instructional Design, Educational/Instructional Technology

Experience
Letter B LLC   August 2010 - November 2010
Vangent, Inc.   June 2010 - August 2010
Vangent, Inc.   July 2007 - March 2008
Vangent, Inc.   January 2005 - August 2007
Pearson Government Solutions   January 2004 - December 2005
Pearson Government Solutions   September 2002 - December 2003
Pearson Government Solutions   May 1999 - September 2002

Skills
Software Project..., IT Management, Process Development, Disaster Recovery, Proposal Writing, SDLC, Requirements Analysis, Process Improvement, CMMI, Resource Management, Software Development, Vendor Management, Business Analysis, Business Process..., Application Development, Process Engineering, Integration, Team Leadership, Documentation, Management Consulting, Project Planning, Team Building, Problem Solving, Risk Management, Mentoring, Databases, Team Management, Testing, Vendor Relations, Project Management, Program Management, IT Strategy, Data Center, Security, Enterprise Architecture, Leadership, Telecommunications, PMP

Education
Indiana University of Pennsylvania   1973 — 1977
BS, Mathematics

Experience
Federal Insights, LLC   April 2007 - Present
Purse Strings Network   October 2007 - Present
Federal Insights, LLC   April 2007 - Present
(Sole Proprietorship)   April 2007 - Present
Federal Sales and Marketing Firm   April 2007 - Present
HIMSS National Capital Area   August 2009 - July 2013
Protocol Marketing  November 2006 - July 2007
Protocol Integrated Direct Marketing  2006 - 2007
Pearson Government Solutions   December 2000 - October 2006
Booz Allen Hamilton  November 1999 - December 2000

Education
The George Washington University   1986 — 1989
MA, Telecommunications

Elgin High school   1970 — 1973
Bachelor of Science

Experience
The Society of Thoracic Surgeons  August 2011 - Present
Group 3 Marketing  January 2004 - July 2011
Wells Fargo Home Mortgage  June 2010 - February 2011
Kansas Geological Survey  May 2009 - January 2010
University Daily Kansan  August 2007 - December 2008
Pearson Government Solutions   July 2006 - October 2006

Skills
Social Media, Non-profits, Leadership, Advertising, Event Planning, Facebook, Marketing Communications, Marketing, Public Relations, Event Management, Marketing Strategy, Social Media Marketing, Editing, Microsoft Office, Fundraising, Social Networking, Customer Service, Public Speaking, Research, Blogging, Nonprofits, Online Advertising, Sales, Email Marketing, Retail, Strategic Communications, Time Management, Customer Satisfaction

Education
The University of Kansas   2004 — 2009
Bachelor of Arts, Communication Studies

Experience
Community Living Opportunities  March 2005 - September 2014
CORESTAFF Services  October 2004 - January 2005
Johnson County Community College  August 2004 - December 2004
Kelly Services  June 2004 - September 2004
Pearson Government Solutions   March 2003 - May 2004
New Pioneer Co-op  May 1993 - July 1995
Kelly Services  February 1992 - July 1995
Youth Homes Inc  April 1992 - May 1993

Skills
Research, Data Entry, Teaching, Cpr Certified, Time Management, Treatment, Social Services, Community Outreach, Nonprofits, Grant Writing, Instructional Design, Case Managment, Crisis Intervention, Mental Health, Public Speaking, Publications, Social Media, Higher Education

Education
University of Kansas   2000 — 2004
MA, American Studies

The University of Texas at El Paso   1994 — 1998
MFA, Creative Writing, English

The University of Texas at El Paso   1993 — 1995
MFA, English

University of Iowa   1986 — 1991
BA; M.F.A. thesis, English and Theater Arts

Experience
General Dynamics Information Technology  August 2014 - Present
General Dynamics Information Technology  2013 - Present
Vangent Inc  October 2007 - Present
Vangent Inc  July 2007 - October 2007
2005-2007McDonald's   July 2005 - October 2007
Pearson Government Solutions   July 1999 - August 2004

Skills
Marketing, Management, Customer Service, Microsoft Office, Project Management, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Schedules, Strategy, Leadership, Process Scheduler, Customer Satisfaction, Team Building, Training, Program Management, Vendor Management

Education
Kaplan University   2015 — 2018
Bachelor's Degree, Business Administration, Management and Operations

EHOVE Career Center   1989 — 1990
State Certified, Marketing; Advertising

Perkins High School   1986 — 1990

Experience
Pearson Education  October 2005 - Present
Innovative Software Engineering  January 2004 - October 2005
Pearson Government Solutions   May 1998 - January 2004

Skills
Software Engineering, Agile Methodologies, Software Development, XML, Web Applications, JavaScript, Java, MySQL, Scrum, Java Enterprise Edition, JSON, Spring, Databases, Maven, Web Services, SOA, Subversion, jQuery, IT Strategy, Microsoft SQL Server, AngularJS, AspectJ

Education
Nova Southeastern University   2003 — 2005
Master of Science, Computer Science, 4.0

Western Illinois University   1996 — 1998
Bachelor of Science, Computer Science, Mathematics, 3.95

Experience
A.T. Still University   September 2010 - Present
Humane Society of the White Mountains   April 2012 - Present
Codiak Research Consulting   2011 - Present
Northcentral University  November 2009 - May 2011
Scottsdale Healthcare  July 2008 - August 2009
Banner Health  November 2007 - July 2008
Banner Health  April 2006 - November 2007
Banner Health  May 2003 - April 2006
Pearson Government Solutions   April 2002 - May 2003
State University of New York at Stony Brook  December 1998 - May 2001

Skills
Clinical Research, Healthcare, Statistics, Higher Education, Medical Research, Teaching, Research Design, Grant Writing, Regulatory Affairs, IRB, Biomedical Devices, Psychopharmacology, Healthcare Education, Biomedical Research, Adult Education, Distance Learning, Clinical Informatics, Dissertation Editing, Team Leadership, Project Management, Project Director, University Teaching, Hospice, Grief Counseling, Orthopedic, Health Education, Public Health, Informatics, Research, Medicine, Program Evaluation, Analysis, Leadership, Medical Education, Instructional Design, Program Development, Editing, Qualitative Research, Data Analysis, E-Learning, Lifesciences, Faculty Development, Student Affairs, Academic Administration, Neuroscience, Clinical Trials

Education
Stony Brook University   1992 — 2001
PhD, Biopsychology (Neuropsychology); Clinical

University of Rhode Island   1986 — 1989
M.A., School/Educational Psychology

Experience
Lincoln Financial Group  July 2012 - Present
Blue Cross & Blue Shield of NC  January 2010 - June 2012
Blue Cross & Blue Shield of NC  October 2004 - November 2010
Pearson Government Solutions   2004 - 2004
Answerthink  1999 - 2003
Answer Think   1999 - 2003
Imonics  1995 - 1998

Skills
Siebel, Business Analysis, Quality Assurance, Testing, Customer Relations, SDLC, Lean Healthcare, Customer Service, Requirements Analysis, Healthcare, People Skills, Software Lifecycle..., Career Development, Customer-focused, Business Process, Business Requirements, Cross-functional Team..., Integration, Strategy, Enterprise Architecture, SharePoint, Program Management, Leadership, Business Process..., Software Development, Call Centers, Vendor Management, SQL, Management, Project Management, Visio, Resource Management, PMP, Business Intelligence, Requirements Gathering, Information Technology, Project Portfolio..., Software Project..., CRM

Education
Jones International University   2003 — 2006
MBA

University of North Carolina at Charlotte   1990 — 1995
Bachelor of Arts (B.A.)

Experience
Zim American Integrated Shipping Services Co. Inc  April 2012 - Present
Tidewater Community College  May 2011 - April 2012
The Virginian-Pilot  May 2008 - April 2009
Cox AutoTrader Publications   June 2007 - February 2008
Cox AutoTrader Publications   August 2006 - June 2007
Pearson Government solutions   May 2005 - March 2006
k-line America  May 2004 - May 2005
Circuit City Stores  1987 - 2003
Circuit City Stores Inc  1987 - 2003

Skills
Leadership, Microsoft Office, Customer Retention, Training, Management, Employee Training, Call Centers, CRM, Sales, Human Resources, Recruiting, Process Improvement, Call Center, Customer Service, Team Leadership, Customer Service..., Hiring

Education
Tidewater Community College   2009 — 2011
Associate of Arts and Sciences (A.A.S.), Maritime Logistics

St Helena Commercial H.S.   1980 — 1984

Experience
Ashford University  August 2009 - June 2013
Hilton Guam Resort and Spa   April 2006 - April 2008
Peel's Salon Service   October 2004 - December 2005
Pearson Government Solutions   August 2003 - October 2004

Skills
Training, Human Resources, Leadership, Employee Benefits, Payroll, Benefits Administration, Program Management, Event Planning, Customer Service, Military, Staff Development, Newsletters, Career Counseling, E-Learning, Leadership Development, Higher Education, Research, Recruiting, Employee Training, Admissions, Adult Education, PowerPoint, Employee Relations, Management, Conflict Resolution, Organizational..., Public Speaking, Coaching, Student Recruiting, Microsoft Office, Team Building, System Administration, Distance Learning, Enrollment Management, Retaining Customers, Resume Writing, Student Financial Aid, Customer Retention, CampusVue

Education
Ashford University   2010 — 2013
Master of Business Administration (M.B.A.), Marketing

University of Phoenix   2008 — 2010
BS Business Management, Business Management

Experience
The Hershey Company  2010 - 2011
Accenture  2006 - 2009
Deloitte Consulting  2004 - 2006
Pearson Government Solutions   2002 - 2004
KnowledgePlanet  2000 - 2002
Athur Andersen (Accenture)   1999 - 1999
Deloitte Consulting  1997 - 1999
Technology Solutions Company  1994 - 1997

Skills
HR Consulting, HR Transformation, HRO, HR Strategy, Certified Project..., Talent Management, Learning Management, Shared Services, Professional Services..., Management Consulting, CRM, Professional Services, Program Management, Personnel Management, SAP HR, Project Management, PMO, Outsourcing, Consulting, Performance Management, SAP, Human Resources, ERP, HRIS

Education
Rochester Institute of Technology   1983 — 1987
Bachelor, Computer Science

SUNY Canton   1981 — 1983
Associate, Data Processing / Accounting

Experience
Good Technology (formerly BoxTone)   2013 - 2015
Message Systems  2012 - 2013
University of Maryland  2011 - 2012
Sapient  2009 - 2011
SAIC  2006 - 2009
Pearson Government Solutions   2002 - 2006
Datatrac Information Services  2001 - 2002
Siebel Systems  2000 - 2001
BancTec  1998 - 2000
General Electric  1995 - 1998

Skills
Requirements Analysis, Testing, Software Development, XML, Enterprise Architecture, Web Services, Quality Assurance, Visio, SharePoint, Test Automation, Microsoft SQL Server, Perl, Business Analysis, Linux, JIRA, System Testing, PL/SQL, Unix Shell Scripting, Project Management, Data Warehousing

Education
American University - Kogod School of Business   1996 — 2001
MBA, Finance

Rutgers, The State University of New Jersey-New Brunswick   1991 — 1995
MS, Computer Science

Experience
Principal Financial Group  March 2014 - Present
Principal Financial Group  April 2013 - Present
Pioneer Hi-Bred International Inc  April 2011 - April 2013
John Deere Credit  October 2010 - March 2011
Principal Financial Group  August 2010 - September 2010
Meredith  May 2008 - August 2010
State of Iowa  March 2006 - May 2008
ARAG  June 2005 - March 2006
Pearson Government Solutions   May 1999 - May 2005

Skills
Agile Methodologies, SQL, Software Development, XML, Spring, Web Services, Hibernate, Java Enterprise Edition, Subversion, SOAP, Web Applications, JavaScript, jQuery, JSP, MySQL

Education
University of Iowa
BS, Computer Science

University of Iowa
BA, Biochemistry

Experience
Southwest Kidney Institute  May 2012 - Present
Advanced Integration Technologies  August 2011 - June 2012
St. Timothy Roman Catholic Parish / Diocese of Phoenix   March 2006 - August 2011
Keller Williams Realty  2005 - 2009
Pearson Government Solutions   1999 - 2005
NCS Pearson  1999 - 2002
Hewitt Partners International   July 1998 - January 1999
Pacificare Health Solutions   September 1991 - June 1998
FHP Health Care  1991 - 1997

Skills
Contract Negotiation, Staff Development, Benefits Administration, HRIS, Physician Recruitment, Technical Recruiting, Recruitment Advertising, Management Consulting, Team Building, Team Leadership, Virtual Teams, Employment, EEOC, Training, Presentations, Job Coaching, Personnel Management, Hiring, Physicians, Applicant Tracking..., Human Resources, Onboarding, Healthcare, Leadership, Recruiting, Management, Executive Search, Temporary Placement, Employee Benefits, Performance Management, Talent Acquisition, Strategy, FMLA, New Hire Orientations, Workforce Planning, Deferred Compensation, Talent Management, HR Policies, Affirmative Action, College Recruiting, Organizational..., Succession Planning, Exit Interviews, ADP Payroll, Employee Training, Employment Law, Sourcing, Payroll, Interviews, EEO

Education
Western International University   2009 — 2012
BA, Management

Parkland College   1976 — 1979
AA, Communications

UHS
Diploma, General Studies

Experience
IOWA  2014 - Present
Hy-Vee  2014 - 2015
Source Allies Inc.  2012 - 2014
MidAmerican Energy  2007 - 2012
Fiserv Insurance Solutions  2005 - 2007
Unitech  October 2004 - April 2005
Pearson Government Solutions   May 2004 - August 2004
University of Iowa  2001 - 2003
Applied Systems  1999 - 2001

Skills
XML, Java, Web Services, Web Development, SharePoint, SQL, Android, Spring, Web Design, Microsoft SQL Server, Research, Event Planning, Oracle, Software Development, HTML, Windows, Teaching, MySQL, Unix, JavaScript, Tomcat, JSP, Social Media, Hibernate, Eclipse, Business Process, Agile Methodolgy, Cryptography, Oracle Application..., Martial Arts, Academic Writing, Economic Policy, Coalition Development, Op-eds, Web 2.0, Data Analysis, Security, Drupal, Selenium WebDriver, Amazon EC2, Application Development, Grassroots Campaigning, Monetary Policy, Workflow Analysis, Legislative Analysis, Issue Advocacy, Business Management, Problem Solving, Agile Methodologies

Education
Walden University   2007 — 2012
Ph.D., Public Policy and Public Administration

University of Phoenix   2005 — 2007
MBA, Technology

University of Iowa   2002 — 2003
Bachelor of Arts (B.A.), Political Science, Computer Science

UCC PATHWAYS
Divinity/Ministry

Experience
First Data Corporation  April 2013 - Present
VirtuCall Inc.   September 2012 - April 2013
Jitindera Architects   September 2006 - July 2012
Pearson Government Solutions   June 2005 - July 2006
Coral Ltd.   October 2004 - June 2005
Jitindera Architects   February 1998 - September 2004

Skills
Project Management, Interior Design, Construction, Residential Homes, Residential, Commerical, Scope Management, Project Planning, Change Management, Budget Monitoring, Time Management, Change Control, Leadership, Quality Control, Sales, Rennovation, Concept Design, Space planning, Finish, Kitchen Concepts, Washroom Concepts, Furnishings, Custom Furniture, Finish Selections, Flooring, Custom Draperies, Wall Decor, Lighting Design..., Accessory Selection, Working Drawings, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, AutoCAD, 3D Studio Max, Illustrator, Outlook, Internet, Multimedia, Photoshop, Space Planning

Education
University of Toronto
Foundations of Project Management, Honors

IEC School of Art and Fashion
Interior Design Advanced Diploma

Delhi University   1994 — 1997
Bachelor’s Degree in Commerce (Hons)

Exterior-Interiors Private Limited
Diploma in Interior Design

Arena Multimedia
AutoCAD, 3DS Max, Illustrator & Photoshop

Experience
Creating business opportunities and strategic alliances   June 2015 - Present
Self Employed  October 2000 - Present
Academy Prep Centers for Education  November 2013 - February 2015
Pinellas County Urban League  April 2009 - November 2013
Florida Consortium of Urban Leagues & DBC   April 2009 - June 2011
Louisiana Department of Social Services  August 2007 - October 2008
Coca Cola Enterprises  January 2007 - June 2007
Pearson Government Solutions   October 2005 - December 2006
Louisiana Public Service Commission  August 2000 - April 2005
Orleans Private Industry Council   June 1999 - July 2000

Skills
Planning, Customer Service, Conflict Resolution, Workforce Development, Community Development, Public Speaking, Public Policy, Account Management, Budgeting, Team Building, Business Analysis, Business Strategy, Business Planning, Blogging, Business Management, Teaching, Troubleshooting, Testing, Teamwork, Team Leadership, Vendor Management, Writing, Wordpress, Project Planning, Microsoft Word, Management, Budgets, Nonprofits, Program Management, Leadership Development, Fundraising, Microsoft Excel, Event Planning, Process Improvement, Training, Leadership, Recruiting, Analysis, Interviews, Strategic Planning, Policy, Operations Management, Organizational..., Research, Strategy, Human Resources, Public Relations, Coaching, Community Outreach, Grants

Education
University of South Florida   2009 — 2013
MA/MPA, MPA, Economic, Social & Planning In Urban Enviroment

Northwood University   2004 — 2008
BBA, Business Administration

US Coast Guard Academy   1984 — 1985
Chemistry

Naval Academy Preparatory School   1983 — 1984
NAPSter, College/Military Prep

Whitmer High School, Toledo, OH   1980 — 1983
H. S. Diploma, College Prep

Experience
Cigna  April 2014 - Present
Amy Franciscus: Attorney at Law   November 2012 - Present
RelayHealth  September 2006 - April 2013
Pearson Government Solutions   January 2006 - September 2006
TriWest Healthcare Alliance  January 2005 - January 2006
UnitedHealth Group  August 2002 - January 2005

Education
Arizona Summit Law School (formerly Phoenix School of Law)   2009 — 2012
Doctor of Law (J.D.)

Arizona State University   1998 — 2000
BSN

Experience
Booz Allen Hamilton  May 2008 - Present
General Dynamics Information Technology  July 2007 - May 2008
Booz Allen Hamilton  March 2006 - July 2007
Unisys  January 2003 - March 2006
Pearson Government Solutions   August 2002 - January 2003
AMS Inc  June 1998 - August 2002
SPAWAR  January 1997 - June 1998
US Navy  January 1993 - January 1997

Skills
Project Management, Financial Management, Agile Development, Customer Relations..., CRM, Siebel, Oracle, Change Management, Program Management, Systems Development..., Requirements Analyis..., Testing Management, Process Improvement, Systems Implementation..., Client Management, SDLC, CRM Strategy, Case Management, Enterprise Architecture, Enterprise Resource..., ERP, Scrum Master, COTS Implementation, Agile Methodologies, Scrum, Requirements Analysis, Integration, Test Management, IT Strategy, Management Consulting, PMO, Business Transformation, Business Process..., Business Process..., Requirements Gathering, Business Process, Business Analysis, Software Project...

Education
Virginia Polytechnic Institute and State University (Virginia Tech)   2010 — 2012
Master of Business Administration (MBA)

The George Washington University - School of Business   2004 — 2006
MS, Informations Systems Technology

Old Dominion University - College of Business and Public Administration
BS, Information Systems

Experience
ALISON - Free Online Learning   June 2015 - Present
Correctional Education Association   January 2013 - Present
Kratos Learning; contractor to US Dept of Education OVAE LINCS Platform   November 2012 - Present
WiderNet Project  April 2011 - Present
Iowa City Press Citizen  February 2004 - August 2011
REMAX Real Estate Centre  June 2006 - November 2010
Pearson Government Solutions   2004 - 2006

Skills
Public Speaking, Contract Negotiation, Negotiation, Social Networking, Buyer Representation, Lead Generation, Real Estate Transactions, Legal Research, Family Law, corrections education, Criminal Law, Criminal Justice, Public Interest, Legal Advice, Advocacy, Mediation, Higher Education, Legal Writing, Creative Writing, Editing, Content Management, Research, Social Media, Public Relations, Establishing Strategic..., Partnership-building, Consulting, Staff Development, Leadership Development, Press Releases, Training, Nonprofits, Program Development, Facebook, Community Outreach, Fundraising, Professional Learning..., Grant Writing

Education
Northcentral University   2014 — 2018
Doctoral Studies, General Education

University of Iowa College of Law   1997 — 2000
J.D., Law

University of Iowa   1988 — 1994
B.A., English

Experience
SureID, Inc. (formerly named Eid Passport)   May 2015 - Present
Amazon  July 2011 - April 2015
ESAB Welding and Cutting  July 2008 - July 2011
ACS  December 2006 - March 2008
Pearson Government Solutions   August 2005 - December 2006
Intellicare  April 2003 - January 2005
Microdyne Outsourcing  2000 - 2003
Envisionet  2000 - 2003
Eckerd Health Services  December 1998 - October 2000
Citibank  January 1991 - December 1998

Skills
Call Center, Process Improvement, Customer Service, Team Building, Sales Management, Call Centers, Operations Management, Outsourcing, Program Management, Performance Management, Leadership, Customer Satisfaction, Management, Business Process..., Negotiation, Team Leadership, Cross-functional Team..., Vendor Management, Strategic Planning

Education
University of Maryland College Park   1980 — 1984
Bachelor of Science (BS), Environmental Science

Experience
Sufinanza Insurance and Financial Services.   July 2013 - Present
UnitedHealthcare  October 2012 - May 2013
MassMutual Financial Group  June 2010 - June 2012
Pearson Government Solutions   May 2006 - December 2006
SUFINANZA E.U.   January 1996 - June 1999
Fiduciaria de Occidente   January 1994 - December 1994
FIDUCIARIA FES. (Investment Company)   February 1993 - December 1993
Corporacion Financiera de Caldas   February 1991 - February 1993
Corporacion Financiera de Caldas   January 1989 - February 1991

Skills
Mutual Funds, Bilingual, Qualified Retirement..., Life Insurance, Customer Service, Financial Analysis, commercial loans, Long Term Care Insurance, 403 b plans, 529 Plans, Traditional IRA, Roth IRA, Trading, Disability Insurance, Term Life Insurance, Education Funding, Key Man Insurance, Variable Annuities, Fixed Annuities, medicaid, Medicare, Portfolio Management, Financial Services, Key Person Insurance, Finance, Small Business, Retirement, Investments, Credit, Banking, Health Insurance, Medicaid, Commercial Lending, Strategic Financial..., Loans, Financial Planning

Education
University of Iowa - Henry B. Tippie College of Business   2003 — 2005
B.A, Marketing

Universidad ICESI   1995 — 1997
Specialization, Finance

Universidad ICESI   1985 — 1990
Business, Business Administration

Experience
TEKSystems Contractor at se2   February 2015 - Present
Computerized Assessments & Learning  September 2011 - January 2015
FHLBank Topeka  August 2007 - September 2011
Federal Home Loan Bank of Topeka  February 2007 - August 2007
Pearson Government Solutions   February 2005 - February 2007
Pearson Government Solutions   2000 - 2005

Skills
Agile Methodologies, Software Project..., Requirements Analysis, Agile Project Management, Scrum, Software Development, Project Management, PMP, Business Analysis, XML, Visio, SQL, Microsoft SQL Server, Quality Assurance, Business Intelligence, SharePoint, SDLC, Testing, .NET, Integration, PMO, Project Portfolio..., Process Improvement, Requirements Gathering, Analysis, C#, Data Warehousing

Education
The University of Kansas   1989 — 1996
BSE

Experience
Thomas L. Cardella & Associates   September 2015 - Present
Pearson  August 2007 - September 2015
Vangent Inc  February 2007 - August 2007
Pearson Government Solutions   May 2006 - February 2007
RuffaloCODY  August 2003 - May 2006
Direct Alliance Corporation  April 2001 - August 2003
Center for Teaching and Learning  January 2000 - April 2001
Mesa Community College  July 1999 - April 2001

Skills
ETL Development, Perl, Oracle, Pervasive, Data Modeling, Logical Data Modeling, Data Warehouse..., ETL, Requirements Analysis, SQL, Ubiquitous Computing, Databases, Data Warehousing, Software Documentation, PL/SQL, Architectures, Web Applications, Architecture, Integration, Agile Methodologies

Education
University of Iowa   2011 — 2017
Master's degree

University of Iowa   2008 — 2011
BA

Kirkwood Community College   2003 — 2008

Mesa Community College   1999 — 2000
AAS

Experience
Wabtec Railway Electronics  February 2014 - Present
General Dynamics Information Technology  September 2008 - January 2014
Vangent, Inc.   October 2008 - March 2009
Vangent, Inc.   February 2008 - August 2008
Vangent, Inc.   February 2007 - August 2008
Pearson Government Solutions   January 2005 - February 2007
Pearson Government Solutions   February 2004 - January 2005

Skills
Visio, PMP, SharePoint, Project Management, Software Project..., Microsoft Excel, Process Improvement, Subcontracts Management, Written & Oral..., Business Relationship..., Program Management, Business Analysis, Business Intelligence, Data Analysis, Project Planning, Team Leadership, Access, Call Centers, Software Documentation, Management, Leadership, Vendor Management, Quality Assurance, Analysis, Integration, MS Project, Project Portfolio..., Business Process..., Requirements Analysis, Business Process, PMO, Resource Management, SDLC, IT Strategy, Risk Management, Cross-functional Team..., Requirements Gathering, Information Technology, Software Development, IT Management, Change Management, Project Delivery

Education
University of Iowa - Henry B. Tippie College of Business   1999 — 2003
B.B.A., Management Information Systems

Experience
USAC  September 2003 - Present
Universal Service Administrative Company  September 2003 - January 2009
Pearson Government Solutions   2002 - 2003

Skills
Program Management, Process Improvement, Customer Service, Project Management, Management, Business Process..., Vendor Management, Team Building, SDLC, PMO, Human Resources, Business Analysis, Risk Management, Management Consulting, Analysis, Policy, Leadership

Education
Fairleigh Dickinson University   1998 — 2000
MBA, International Business

Fairleigh Dickinson University   1994 — 1998
Bachelor of Science, Hotel, Restaurant & Tourism Mangement

Experience
AOC Key Solutions, Inc. (KSI)   July 2014 - Present
AOC Key Solutions, Inc. (KSI)   2014 - Present
TISTA Science and Technology Corporation  March 2013 - May 2014
Catapult Technology  July 2008 - December 2012
Qwest Communications (now CenturyLink)   2008 - 2008
Matrix Automation  2008 - 2008
Bowhead Technical and Professional Services   2006 - 2008
TranTech, Inc.   2005 - 2006
Access Systems  2004 - 2005
Pearson Government Solutions   2001 - 2004

Skills
Government Contracting, Federal Government, DoD, Government Procurement, Proposal Writing, Proposal Management, Technical Writing, Project Management, Litigation Support, Federal Proposals, Program Management, Analysis, SharePoint, Software Documentation, RFP, Integration, Business Development, Security, Management, Requirements Analysis, Business Process, Leadership, Project Planning, Risk Management, Procurement, Training, IT Service Management, Information Technology, Information Assurance, Government

Education
The George Washington University   1974 — 1976
B.A, Philosophy

Experience
kittd, LLC   December 2014 - Present
VanGorkom Design   January 2010 - Present
BVS Performance Systems  January 2011 - August 2011
Diamond V Mills  August 2008 - January 2010
Vangent, Inc.   June 2003 - August 2008
Pearson Government Solutions   2000 - 2003
L-3 Communications  June 1998 - May 2000

Skills
Illustrator, Photoshop, InDesign, Layout, Desktop Publishing, Brochures, Advertising, Newsletters, Graphics, Graphic Design, Adobe Creative Suite, Logo Design, Adobe Acrobat, Photography, Microsoft Office, PowerPoint, Word, Technical Writing, Writing, Copywriting, Editing, Corporate Identity, Typography, Marketing Communications, Packaging, Microsoft Word, Creative Direction, Proposal Writing, Content Management, Art Direction, Publishing, Corporate Branding, Business Cards, Branding & Identity, Pre-press, Direct Mail, Online Advertising, Publications, Marketing, Brand Development, Collateral

Education
Iowa State University   1993 — 1998
Journalism/Advertising, Creative track advertising, graphic design; background in engineering

Experience
Vangent, Inc.   SPM - ITIL WebsiteVangent Argentina2009 - Present
Pearson Government Solutions   June 2000 - Present
Prudential Financial  June 1999 - February 2000
Transwest Trucks  April 1999 - June 1999
Auto Glass Center  November 1996 - March 1999
RELM Communications, d.b.a. BK Radio, Inc   April 1996 - November 1996

Education
Baker University

Experience
Balance Point  August 2014 - Present
Phacil, Inc  April 2008 - May 2014
Compuware  January 2007 - April 2008
Pearson Goverment Solutions (Now Vangent)   May 2002 - January 2007
Pearson Government Solutions   March 1995 - May 2002

Skills
Testing, Requirements Analysis, SQL, Databases, Quality Assurance, Test Management

Education
University of Kansas - Graduate School of Business   1998 — 2001
MBA, Information Technology Emphasis

The University of Kansas   1989 — 1994
BA, English, Spanish

Experience
Coffee County School System  July 2014 - Present
Corrections Corporation of America  September 2013 - March 2014
American Red Cross  November 2012 - July 2013
American Red Cross  April 2012 - August 2012
Barton Community College  May 2011 - August 2012
Watkins Calcara Chtd   September 2008 - April 2012
CPI Qualified Plan Consultants Inc   January 2008 - September 2008
Boston Financial Data Services  November 2005 - March 2007
Baker University  February 2005 - September 2005
Pearson Government Solutions   December 2001 - February 2005

Skills
Non-profits, Volunteer Management, Fundraising, Community Outreach, Public Speaking, Event Planning, Employee Relations, Recruiting, Program Development, Human Resources, Public Relations, Nonprofits, Teaching, Team Building, Editing, Social Media, Management, Leadership, Training, Team Leadership, Time Management, Customer Service, Research, Policy, Staff Development, Organizational..., Outlook, Higher Education, PowerPoint, Leadership Development, Data Analysis, Coaching, Administration, Microsoft Word, Social Networking, Conflict Resolution, Teamwork

Education
University of Phoenix   2005 — 2007
Masters, Business Administration

The University of Kansas   2000 — 2004
Bachelor of Science, Communication Studies

Experience
TD Bank USA  February 2009 - Present
Y-axis\CUE Data   September 2007 - February 2010
CRM Solutions, LLC   March 2006 - 2007
Pearson Government Solutions   2002 - 2006
National Computer systems  March 1999 - July 2002

Skills
SDLC, Business Analysis, Requirements Analysis, Process Improvement, SharePoint, Project Management, Visio, Software Project..., Business Process..., Change Management, Microsoft SQL Server, Program Management, JAD, Windows Server, Cisco Technologies, Network Hardware, Consultants, Pascal, COBOL, C++, Microsoft Excel, Microsoft Office, PowerPoint, Software Development, Management, Call Center, Quality Assurance, Software Documentation, Supply Chain Management, Data Analysis, Integration, VMware, Customer Service, Information Security, SQL, Databases, Vendor Management, PMP, Analysis

Education
University of Phoenix   2000 — 2005
Bachelor of Science (BS), Information Technology

Experience
Kayem Foods, Inc.   June 2014 - Present
CSM Bakery Products North America  July 2010 - May 2014
Caravan Ingredients  2006 - August 2010
Pearson Government Solutions   2005 - 2006
AT&T  1989 - 2005

Skills
Process Improvement, Cross-functional Team..., Continuous Improvement, Manufacturing, Lean Manufacturing, Supply Chain Management, Quality Assurance, Training, Supply Chain, Forecasting, Inventory Management, Product Development, Six Sigma, Team Building, Operations Management, Order Management, Supplier Sourcing, Production Schedules

Education
University of Phoenix   2004 — 2007
BSB, Management

Experience
Novant Health Prince William Medical Center  April 2012 - Present
NVCC  November 2005 - April 2012
PartyLite  January 2007 - 2012
Pearson Government Solutions   February 2005 - November 2005
PIA/GATF  August 2000 - December 2004

Skills
Customer Service, Data Analysis, Project Management, Process Improvement, Healthcare, Leadership, Hospitals

Education
Northern Virginia Community College   2010 — 2012
Associate's degree (Applied), Medical laboratory technology

Northern Virginia Community College   2001 — 2012
Associate of Science (A.S.), General Studies

University of Maryland Baltimore County   1997 — 1999
none, Biochemistry

Experience
CNSI  August 2010 - Present
Sapient  November 2009 - August 2010
CNSI  March 2008 - November 2009
CNSI  April 2004 - March 2008
MedImmune  September 2003 - February 2004
Pearson Government Solutions   2002 - September 2003
Kbace Technologies  2000 - 2002
Fidelity Employer Services   1996 - 2000
Stream International  1994 - 1996

Skills
Program Management, PMO, Internal Controls, Business Process, Project Management, CMM, Earned Value Management, CMMI, Requirements Analysis, PMP, Analysis, SDLC, Visio, Business Analysis, Proposal Writing, Management, SharePoint, Enterprise Architecture, Quality Assurance, Team Management, Agile Methodologies, IT Strategy, Requirements Gathering, Business Process..., Management Consulting, Business Intelligence

Education
University of North Texas   1988 — 1994
BS, Mathematics

Experience
General Dynamics Information Technology  June 2014 - Present
General Dynamics Information Technology  May 2013 - June 2014
General Dynamics Information Technology  March 2012 - May 2013
Vangent, a General Dynamics Company  April 2008 - March 2012
Vangent, Inc.   January 2008 - April 2008
Vangent, Inc.   May 2006 - January 2008
Computer Sciences Corporation  July 2004 - May 2006
Pearson Government Solutions   February 2004 - July 2004
University of Kansas  October 1999 - July 2003
University of Kansas  January 1999 - October 1999

Skills
Non-profits, Program Management, Project Management, PMP, Management, Nonprofits, Editing, Customer Service, Project Planning, Training, Strategic Planning, Team Building, Budgets, Proposal Writing, Leadership, Marketing, Human Resources, Public Speaking, Coaching, Analysis, Technical Writing, Security, Team Leadership, Process Improvement, Strategy, Staff Development, Vendor Management, Cross-functional Team...

Education
The University of Kansas   1979 — 1981
B.A., English

St. Olaf College   1977 — 1979
Music performance (voice, violin)

Owatonna High School

Experience
LS Technologies  October 2011 - Present
Technica Corporation  October 2007 - August 2011
Pearson Government Solutions   March 2005 - October 2007
SAIC  1987 - 2005

Skills
Strategic Planning, P&L, Operations Management, Staff Development, Vendor Management, Budget Management, Program Management, Contract Negotiation, Financial Management, PMO, PMP, Contract Management, DoD, Security Clearance, Customer Relations, Government, Proposal Writing, Budgets, Project Planning, Human Resources, Project Management, Analysis, Business Process..., Management, Leadership, Risk Management, Change Management

Education
Averett University
MBA, Business Administration

Virginia Polytechnic Institute and State University
BS, Mechanical Engineering

Experience
Sykes  November 2007 - Present
Pearson Government Solutions   January 2005 - October 2007
Aisin  2004 - 2005

Education
Hazard Community and Technical College
Cisco Basic, Networking

Clay County Area Technology Center
Auto Body Repair

Clay County High School

Experience
WarriorGate Cyber LLC   October 2012 - June 2015
CSC  2009 - 2012
Northrop Grumman  2007 - 2009
ACS Federal Solutions/Lockheed Martin Corp   2006 - 2007
Pearson Government Solutions   2003 - 2005
We Grow Companies LLC   1998 - 2002

Skills
Enterprise Content..., Cross-functional Team..., Integration, New Business Development, Process Improvement, Strategy, Federal Government, Change Management, Security, Project Management, Team Building, Pricing Strategy, PTW, New Product Development, Global Markenting..., Task Order Management, Cloud Computing, Cloud Security, Information Assurance, Cyber Security, Software Development, Enterprise Software, CRM, Computer Security, Government, Management, DoD, Defense, Professional Services, Leadership, PMP, Business Analysis, Business Intelligence, Networking, Outsourcing, Enterprise Architecture, Security Clearance, Strategic Partnerships, Data Center, SaaS, Vendor Management, Business Development, Driving New Business, Record Of Success, Executive Relationships, New Account Growth, Exceeding Quotas, Solution Selling, Business Alliances, Consulting

Education
University of Michigan
BS, Journalism & Education

Experience
ELM Resources  November 2011 - Present
Vangent, Inc.   July 2010 - November 2011
Vangent, Inc.   July 1997 - November 2011
Pearson Government Solutions   1997 - 2006

Skills
C/C++, Java, Hibernate, Oracle SQL, Visual C#, Visual Basic, MFC, Spring Batch, Lua, Software Development, C#, JavaScript, jQuery, Linux, .NET, LINQ, C++, AJAX, Visual Studio, HTML, Subversion, Software Engineering, ASP.NET MVC, TDD

Education
Northwest Missouri State University   1995 — 1997
Bachelor of Science, Computer Science

Iowa State University   1991 — 1995
Computer Science

Experience
General Dynamics Information Technology  April 2014 - Present
Vangent, Inc.   October 2009 - April 2014
Vangent, Inc.   October 2007 - October 2009
Vangent, Inc.   March 2005 - October 2007
Vangent, Inc.   June 2004 - March 2005
Pearson Government Solutions   January 2004 - June 2004
Pearson Education  February 2003 - June 2003
Verizon Wireless  September 2001 - February 2003
School District  August 1998 - August 2001

Skills
Training, Project Management, Call Center, Customer Service, Cross-functional Team..., Process Improvement

Education
Northwest Missouri State University   1993 — 1998
B.S, Speech and Theater Education

University of Phoenix
M.A, Adult Education and Training

Experience
Booz Allen Hamilton  June 2009 - August 2009
Pearson Government Solutions   August 2006 - December 2007

Skills
DoD, Intelligence Analysis, Security Clearance, Security Management, Physical Security, Paralegal, Security Audits, Leadership, Microsoft Office, Security Operations

Education
Old Dominion University   2007 — 2009
BS, Criminal Justice

Experience
Faneuil Inc  July 2012 - February 2015
Scantron  September 2010 - July 2012
Pearson Government Solutions   2002 - January 2007
NCS Pearson  May 1998 - 2002

Skills
Quality Assurance, Start-ups, Hiring, Data Entry, Coaching, Customer Satisfaction, Customer Retention, Training, Customer Experience, Team Leadership, Team Building, Administration, Process Scheduler, Time Management, Leadership, Customer Service, Quality Auditing, Document Imaging, Technical Documentation, Document Review, Transitioning, Call Centers

Education
The University of Kansas   1993 — 1995
Master's degree, Design and Applied Arts

Slippery Rock University of Pennsylvania   1987 — 1992
BFA, Art

Syracuse University   1983 — 1985
Communication, ESL

Universidad Anáhuac   1981 — 1983
Social Comunication

Experience
EY  February 2014 - Present
Xchanging  2011 - February 2014
Oracle India Pvt Ltd  2009 - 2010
CNSI  2005 - 2009
Pearson Government Solutions   2002 - 2005
Siebel Systems  1997 - 2002

Skills
CRM, Healthcare, Project Management, Requirements Analysis, Solution Architecture, Pre-sales, Management, Service Delivery, Software Project..., Leadership, Program Management, Project Planning, Analytics, Business Strategy, Outsourcing

Education
University of Madras
BE, Electrical and Electronics Engineering

Experience
self  June 2007 - Present
Pearson  2006 - 2008
Pearson Government Solutions   1998 - 2006
NCS Pearson  November 1997 - August 1998

Skills
Access, Business Analysis, Customer Service, Leadership, Management, Microsoft Excel, Microsoft Office, Process Improvement, Program Management, Project Management, SharePoint, Software Documentation, Team Building, Training

Education
Baker University   2001 — 2003
BBA, Business Administration

Experience
Sutherland Asbill & Brennan LLP  September 2015 - Present
Georgia Perimeter College  June 2011 - August 2015
CareerBuilder.com  2009 - June 2011
SOME (So Others Might Eat)   February 2008 - January 2009
YRCI  October 2006 - February 2008
First Advantage  June 2006 - October 2006
Pearson Government Solutions   October 2005 - June 2006
Walgreens  June 2004 - September 2005

Skills
Human Resources, Customer Service, Training, Microsoft Office, Call Center, Networking, Government, Retail, Recruiting, Talent Acquisition, Employee Relations, Applicant Tracking..., Onboarding, College Recruiting, Performance Management, Technical Recruiting, PeopleSoft, Cold Calling, Recruitment Advertising, Staff Development, Call Centers, Leadership, Interviews, Management, Leadership Development, Account Management, Sales, CRM, Program Management, Employee Training, Employee Benefits, New Hire Orientations, Resume Writing, Administration, Talent Management, Staffing Services, Benefits Administration, Organizational..., Personnel Management, HRIS

Education
University of the District of Columbia   2007 — 2009
M.B.A., Business Administration

University of Maryland Eastern Shore   2001 — 2005
BS, Business Administration

Laurel High School

Laurel High School

Experience
Polsinelli  November 2012 - Present
SAIC  June 2012 - November 2012
CSC  December 2009 - June 2012
Scantron (formerly NCS Pearson)   June 2004 - November 2009
Pearson Government Solutions   December 2002 - December 2004

Skills
SharePoint, SSRS, SSIS, C#, XML, Web Services

Education
Baker University   2004 — 2007
MBA

Barkatullah Vishwavidyalaya   1994 — 1998
BE (Computer Engg), Computer Engg.

Bal Bhavan

Bal Bhavan

L.N.C.T

L.N.C.T

Experience
Pearson  January 2015 - Present
General Dynamics Information Technology  November 2007 - December 2014
Vangent, Inc. (formerly Pearson Government Solutions)   June 2006 - November 2007
Pearson Government Solutions   June 2000 - June 2006

Skills
PMP, Program Management, Project Management, SharePoint, PMO, Integration, Visio, Process Improvement, Business Continuity, SDLC, Requirements Analysis, Cross-functional Team..., Software Documentation

Education
Simpson College   1996 — 2000
Bachelor's degree, History

Simpson College   1996 — 2000
Bachelor's degree, Spanish

Experience
MarkMonitor, a Thomson ReutersCompany   August 2012 - Present
MarkMonitor  April 2006 - Present
MarkMonitor  April 2010 - July 2012
Pearson Government Solutions   August 2006 - June 2007

Skills
Project Planning, Project Management, MS Project, Requirements Analysis, Requirements Gathering, Business Requirements, Software Requirements, Team Building, Reports, Presentations

Education
University of Maryland College Park
Literature

Experience
General Dynamics Information Technology  April 2007 - Present
General Dynamics Information Technology  October 2006 - Present
Pearson Government Solutions   October 2006 - March 2007
University of Iowa, IA   August 2003 - December 2005
Apex Office Interiors Ltd   January 2000 - November 2000

Education
University of Mumbai
Bachelor of Architecture (B.Arch

University of Iowa
Master of Science, Computer Science