PEMCO Company
Industry: Insurance company
DescriptionPEMCO Insurance is a personal-lines mutual insurance company based in Seattle, Washington that serves only Washington and Oregon residents. Its name is an acronym for Public Employees Mutual Insurance Company. Headquarters: Seattle, WA Revenue: 458.4 million USD (in 2017) Number of employees: 510 Founded: 1949 VP: Bill Clumpner Subsidiaries: Pemco Insurance Company,
PEMCO List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at PEMCO. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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PEMCO Employees
Nippon Paper Industries USA January 2015 - Present
Nippon Paper Industries USA January 2015 - Present
HCL/Disney March 2014 - October 2014
J9 Technologies December 2011 - January 2014
PEMCO 2007 - November 2011
PEMCO Insurance 2007 - November 2011
Pemco Mutual Insurance Co. 2007 - November 2011
PEMCO IT 2007 - November 2011
Swedish Medical Center 2005 - 2007
Microsoft 2004 - 2005
Skills
Security+, Microsoft MCSE NT4 2000, HP OpenView, HP Software, SiteScope, Business Availability..., Network Node Manager, Operations Manager..., Microsoft Operations..., Windows Server 2000, Windows Server 2003, Windows Server 2008 /..., System Center..., Netbackup, VMware ESX, NATA Certified Athletic..., Chiropractor, Windows, SCOM, Windows Server, HP Openview, Data Center, Information Security, VMware, Windows 7, HP, Virtualization, Servers, Unix, Microsoft Technologies, Disaster Recovery, XP, Software Documentation, Management, System Administration, Training, TCP/IP, System Deployment, IIS, Microsoft Exchange, Database Design, Hardware, vSphere, Security, Microsoft SQL Server, SharePoint, Network Security, Troubleshooting, Active Directory, Cluster
Education
California State University-Northridge
BA, Health & Physical Education
Cisco University
CCNA, Computer Networking
Grant High School
HP OpenView University
HP OpenView Certifications, Service Monitoring and Management
MICROSOFT
MCSE, Microsoft Operating Systems
University of Western States
DC, Chiropractic Physician
NaphCare, Inc. July 2012 - Present
MEDASSETS - DES PERES HOSPITAL November 2011 - April 2012
ST. VINCENT'S HEALTHCARE SYSTEM March 2008 - November 2011
PEMCO May 2007 - November 2007
World Airways December 2006 - May 2007
US Navy November 1983 - December 2006
Skills
Strategic Planning, Leadership, Materials Management, Process Improvement, Cross-functional Team..., Program Management, Management, Healthcare, Project Management, Six Sigma, Sales, Account Management, Process Scheduler, Contract Management, Manufacturing, Sales Management, Marketing, Project Planning, Budgets, Change Management, Purchasing, Supply Chain, Pricing, Negotiation
Education
Auburn University, College of Business 2011 — 2013
Master of Business Administration (M.B.A.), Executive MBA, 3.6
Embry-Riddle Aeronautical University 2009 — 2011
Master of Science (M.S.), Management - Integrated Logistics and Supply Chain, 3.8
Embry-Riddle Aeronautical University 2004 — 2007
Bachelor of Science (B.S.), Aeronautics/Aviation/Aerospace Science and Technology, General, 4.0 - Magna Cum Laude
Deloitte September 2015 - Present
Deloitte September 2014 - September 2015
Deloitte September 2013 - September 2014
Gonzaga University May 2012 - May 2013
PEMCO June 2011 - August 2011
KCDA May 2008 - August 2009
Skills
Interpersonal..., Strong Verbal Skills, Critical Thinking, Detail Oriented, Proficient in Microsoft..., Highly Personable, Well Spoken, Interact Great With..., Leadership, Highly personable, Spoken Word, Microsoft Excel, Customer Service, Accounting, US GAAP, Time Management, Teamwork, PowerPoint, Auditing, Access, Financial Analysis, Event Management, Financial Accounting
Education
Gonzaga University 2012 — 2013
Master of Accounting (MAcc), Auditing
Gonzaga University 2008 — 2012
Bachelor of Business Administration (BBA), Accounting
DevelopmentWise Consulting June 2007 - Present
EMC Emerging Technologies Division May 2013 - December 2014
ASTD January 2013 - December 2014
ASTD January 2010 - December 2014
Boeing April 2012 - May 2013
PEMCO August 2010 - April 2012
ASTD January 2009 - December 2010
T-Mobile USA February 2008 - April 2010
ASTD Puget Sound Chapter January 2006 - December 2009
The Growth Partnership, Inc. June 2006 - April 2007
Skills
Large Group Facilitation, Program Facilitation, Instructional Design, Instructor-led Training, Writing, Microsoft Office, Program Management, Program Development, Blended Learning, Coaching, Experiential Learning, Leadership Development, project management, Performance Consulting, Learning Management, Building Relationships, Interviewing, Professional Networking, Public Speaking, Presentation Coaching, Competency Mapping, Education, Proofreading, Workshop Facilitation, Training, Organizational..., Talent Management, Leadership, Employee Training, Organizational..., Recruiting, Training Delivery, Project Management, Curriculum Development, Interviews, Executive Coaching, Adult Education, Staff Development, Needs Analysis, Strategy, Onboarding, Human Resources, Management Development
Education
Western Illinois University 1998 — 2000
M.S. Ed., Adult Education
Augustana College 1987 — 1991
B.A., Speech Communications
Washington Oregon Claim Service May 2006 - August 2013
PEMCO March 1997 - May 2006
Skills
Claim, Casualty, Claims Management, Property & Casualty..., Insurance, Umbrella Insurance, General Insurance, Liability, Legal Liability, Commercial Insurance, Property Claims, Claims Resolution
Education
Edmonds Community College 1991 — 1993
General Studies
College
Green River Community College
General Studies
Johnson Controls February 2015 - Present
PEMCO March 2013 - Present
YWCA August 2011 - March 2013
Alliance Residential Company June 2009 - August 2011
Skills
Supervisory Skills, Training, Team Building, Community Development, Community Outreach, Building Engineering, Leadership, Budgets, plumbing, Light Electrical, HVAC, Painting, Boilers, Vendor Management, Customer Service, drywall repair, stationery engineering, Construction, Property Management, Building Maintenance
Education
BOMI International 2014 — 2015
Facilities management
Renton Technical College 2014 — 2014
Hvac electrical
Renton Technical College 2013 — 2014
Heating, Air Conditioning, Ventilation and Refrigeration Maintenance Technology/Technician (HAC, HAC
Renton Technical College 2013 — 2014
Boiler operating
Africa University 2003 — 2006
bachelor of social science, Psychology and sociology
Alpha Epsilon Phi Sorority January 2014 - December 2014
Alpha Epsilon Phi Sorority January 2014 - December 2014
Alpha Epsilon Phi Sorority January 2014 - December 2014
Target June 2012 - December 2014
PEMCO June 2014 - September 2014
Alpha Epsilon Phi Sorority September 2013 - January 2014
Westwind Restaurant June 2010 - August 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Teamwork, Photoshop, Social Media, Public Speaking, English, Java, HTML, Windows, Event Planning, Time Management
Education
University of Washington 2012 — 2015
Community, Environment, and Planning
Green River Community College 2010 — 2012
Associate of Arts (AA)
PEMCO April 2014 - Present
PEMCO July 2011 - Present
Wired Telecommunication Services January 2011 - Present
PEMCO February 2009 - July 2011
PCCS January 2007 - February 2009
PCCS February 2006 - January 2007
Valley Enterprises January 2002 - February 2003
Skills
Active Directory, Databases, Hyper-V, Security, Operating Systems, XP, IIS, Windows Server, Troubleshooting, SCCM, VMware, System Administration, Server Architecture, Operations Management, Web Development, Help Desk Support, SharePoint, VMware ESX, Disaster Recovery, Solaris, Technical Support, Vendor Management, ITIL, SQL, Business Process, Windows XP
Education
DeVry Institute of Technology 2004 — 2005
BA, Computer Engineering
Highline Community College 2002 — 2004
AS, Computer Science
Cenergistic January 2014 - Present
HYA January 2008 - Present
PEMCO 2007 - 2014
Whitworth University July 2007 - December 2013
Spokane Public Schools July 2001 - June 2007
Seattle Public Schools October 1998 - June 2001
Voyager Expanded Learning August 1997 - October 1998
Edmonds School District July 1988 - July 1997
Mead School District July 1984 - June 1988
Skills
Administration, Time Management, Nonprofits, Higher Education, Finance, Public Speaking, Fundraising, Community Outreach, Leadership, Grant Writing, Leadership Development, Staff Development, Program Development, Volunteer Management, Strategic Planning
Education
Gonzaga University 1980 — 1983
PhD, Leadership
University of Washington 1970 — 1972
MPA, Higher Education Policy
Washington State University 1966 — 1970
Bachelor's degree, Business Administration
Boeing December 2014 - Present
PEMCO September 2009 - December 2014
AT&T Mobility January 2006 - October 2009
Bath & Body Works October 1999 - August 2009
Pitney Bowes (Microsoft Campus) July 2003 - January 2006
The Children's Place September 2001 - July 2003
Chatel International June 1989 - October 1999
Skills
Customer Service, Process Improvement, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Training, Administrative..., Financial Analysis, Notary Public (State of..., Emotional Intelligence, Business Continuity..., National Association of..., Database Creation and..., Emergency Site..., Oracle, PeopleSoft,..., Complinace Coordinator..., Project..., Records and Information..., Access, Outlook, Invoicing, CompTIA Project +, Customer Service and..., OIC Licensing Compliance, Team Building, Analysis, Leadership, Management, Sales
Education
Western Governors University 2013 — 2014
Master of Business Administration (MBA), Finance, General
Western Governors University
Bachelor of Science (BS), Business Management
Central Washington University
EMT II/Paramedic Certification
Umpqua Bank August 2015 - Present
Envoy Mortgage September 2014 - August 2015
PEMCO September 2013 - August 2014
Legacy NW Insurance May 2012 - September 2013
Farmers Insurance July 2008 - May 2012
Spokane Shock February 2008 - August 2008
Skills
Property & Casualty..., Commercial Insurance, Insurance, Umbrella Insurance, Casualty, General Insurance, Legal Liability, Health Insurance, Term Life Insurance, Life Insurance, Homeowners, Professional Liability
Education
Eastern Washington University 2003 — 2007
Bachelor of Business Administration (B.B.A.), Business/Commerce, General
Puyallup High School
Starbucks October 2012 - Present
Starbucks December 2011 - September 2012
PEMCO April 2008 - August 2011
Premera Blue Cross March 1995 - September 2007
US Army September 1991 - June 1994
Education
Northwest University, Kirkland WA
BA, Organizational Management
University of Washington
Certificate, Project Management
US Army Medical Equipment and Optical School
Certificate, Medical Equipment Repair
Edmonds Community College
AA, Liberal Arts
PEMCO June 2014 - Present
Harvey Mudd College September 2012 - Present
Harvey Mudd College May 2013 - August 2013
Harvey Mudd College June 2012 - January 2013
Harvey Mudd College May 2012 - August 2012
Skills
CSS, Python, Web Applications, iOS development, Game Design, JavaScript, Objective-C, HTML 5, C++, People-oriented, User Interface Design, User Research, 3D Modeling
Education
Harvey Mudd College 2011 — 2015
Bachelor of Science (BS) in progress, Computer Science
RE/MAX Gold July 2014 - Present
Lyon Real Estate August 2011 - July 2014
Donna Ables Notary July 2008 - June 2014
ADA Compliance Consultants, Inc. March 2012 - September 2013
PEMCO 2011 - 2011
Valligent 2010 - 2011
(Raised Her Family) November 1994 - October 2010
Skills
Certified Distressed..., Lyon Short Sale..., REO, Real Estate, First Time Home Buyers, CDPE, Short Sales, Selling, Sellers, Buyers, Sales, Loans, Investment Properties, Relocation, Foreclosures, Single Family Homes, Investors, Property, Real Estate Transactions, Referrals, Small Business, Listings, Appraisals, Residential Homes, Buyer Representation
Education
CSU Sacramento
Bachelor's Degree, Real Estate and Land Use Affairs
Cosumnes River College
Associate's Degree, Business, General
Sacramento City College
Associate's Degree, Social Sciences / Emphasis Economics
SEL October 2014 - May 2015
WSU Carson College of Business Center for Student Success June 2014 - May 2015
Sella’s Calzone and Pizza August 2013 - May 2015
PEMCO May 2014 - August 2014
WSU Carson Center for Student Success August 2013 - June 2014
Camp Adventure! January 2013 - February 2014
The Pacific Financial Group, Inc. June 2012 - January 2013
Nike June 2011 - January 2012
Skills
Social Media, Microsoft Office, PowerPoint, Public Speaking, Microsoft Word, Facebook, Microsoft Excel, Photoshop, Research, Editing, Marketing Communications, Social Networking, Press Releases, Customer Service, Event Management, Teamwork, English, Leadership, Time Management, Communication, Social Media Marketing
Education
Washington State University 2011 — 2015
Bachelor of Arts (B.A.), Business Administration and Management, General
Bellevue College 2010 — 2011
PEMCO October 2011 - Present
PEMCO 1998 - 2013
PEMCO 2009 - October 2011
PEMCO 2003 - 2009
PEMCO 2000 - 2003
PEMCO 1998 - 2000
University Village 1996 - 1998
Skills
Team Leadership, Process Improvement, Vendor Management, Operations Management, Insurance, Leadership, Training, Customer Service, Management, Program Management, Call Centers, Team Management, Project Management, Customer Satisfaction, Performance Management, Coaching, Team Building, Recruiting, Budgets, Project Planning, Cross-functional Team..., Sales, Facilities Operations, Shipping & Receiving, Events Coordination, Change Management, Analysis, Strategic Planning, Customer Experience
Education
Western Washington University 2015 — 2017
Human Services, Human Services, General
Everett Community College
Associate of Arts and Sciences (AAS), Sociology
Transtech One January 2014 - Present
Transcendent One, Inc. January 2009 - Present
ITI Internet Services 2004 - 2009
PEMCO July 1997 - May 2004
Virgil Llapitan Independent Insurance agent July 1989 - July 1997
United States Air Force 1981 - 1985
Skills
E-commerce, Insurance, Banking, Sales, Business, Financial Services, Business Development, Credit Cards, New Business Development, Payments, Strategic Partnerships, Customer Acquisition, Product Management, Executive Management, Vendor Management, Account Management, Acquiring, Sales Management, Sales Process, Credit, Merchant Services, Payment Card Processing, Strategy, Business Strategy, Product Marketing, Lead Generation, Direct Sales, Solution Selling, Contract Negotiation, Management, E-payments, B2B, Entrepreneurship, Sales Operations, Start-ups, Team Building, Process Improvement, Electronic Payments, Payment Gateways, CRM, Debit Cards, Channel Partners, Salesforce.com, SaaS, Competitive Analysis, Mobile Payments, Strategic Planning, Payment Systems, Selling, Payment Industry
Education
Green River Community College 1979 — 1981
Aviation & Business
University of Maryland University College
Electrical Engineering
Salesforce September 2015 - Present
West Monroe Partners September 2013 - September 2015
West Monroe Partners August 2012 - September 2013
PEMCO June 2010 - August 2010
Skills
Salesforce.com, CRM, Data Analysis, Business Analysis, Entrepreneurship, Requirements Analysis, Requirements Gathering, Web Development, Cloud Computing, Business Process..., Apex Programming, Consulting, Project Management, C#, .NET, C++, Github, Visual Studio, JavaScript, jQuery, Visualforce Pages
Education
Gonzaga University
Computer Engineering, Minor in Computer Science with a Concentration in Entrepreneurship
Greater Seattle Goodwill July 2013 - May 2014
Greater Seattle SCORE 2013 - 2014
McKinstry Co. May 2008 - December 2012
Resources Global Professionals September 2006 - February 2008
ASTD 2005 - 2008
PEMCO March 2006 - August 2006
Public Broadcasting Service November 2003 - March 2006
The Gallatin Group November 2001 - September 2003
Tribune Broadcasting June 1998 - February 2001
Grant Thornton LLP 2001 - 2001
Skills
Leadership Development, Organizational..., Performance Management, Consulting, Employee Engagement, Curriculum Design, Talent Management, Strategic Planning, Workshop Facilitation, Training, Facilitation, Human Resources, Coaching, Facilitators, Change Management, Program Management, Management, Employee Relations, Learning Management, Leadership, Succession Planning, Instructional Design, Team Building
Education
University of Washington
MBA, Business, Organizational Development
University of Oregon
Bachelor of Arts (B.A.), History
Fielding Graduate University 2013 — 2014
Organizational and Team Coaching
Boeing ( Volt contractor) November 2013 - Present
PDS Tech, Inc. February 2011 - November 2013
Boeing March 2007 - February 2011
Bell Helicopter January 2004 - February 2006
PEMCO April 2004 - May 2004
Mountain Air Cargo August 2003 - April 2004
Skills
Instructor-led Training, Aircraft Maintenance, Inspection, Safety, Aerospace, Aircraft, Aviation, Maintenance & Repair, Military, Flight Safety, Helicopters, Airworthiness, Avionics, Emergency Management, Air Force, Supervisory Skills, Safety Management..., Quality Control, DoD, Security Clearance, Composites, Commercial Aviation, Government Contracting, Aircraft Design, AS9100, Aerospace Engineering, Aircraft Systems, Airframe, Flights, PowerPlant, Testing, Maintenance, Continuous Improvement, Process Improvement, Aeronautics, Lean Manufacturing, Customer Service, Engineering, Leadership, Team Building, Troubleshooting, Root Cause Analysis, Six Sigma, Flight Test, Airlines, Manufacturing, Defense, Human Factors, Military Experience
Education
Embry Riddle Aeronautical University-Worldwide 2013 — 2014
Southern Illinois University, Carbondale 2009 — 2011
Bachelor's degree still in progress, Airport Management, 3.4
North American Institute of Aviation 1996 — 1998
Aviation Maintenance, Aeronautics/Aviation/Aerospace Science and Technology, General
Living Planet Earth November 2007 - Present
MILA, Inc. January 2005 - February 2006
Wells Fargo Home Mortgage January 2001 - February 2004
National Network Group, Inc. April 1993 - April 2001
PEMCO May 1986 - August 1991
Skills
Team Building, Strategic Planning, Management, Marketing, Sales, Recruiting, Training, Sales Management, Coaching, Leadership Development, New Business Development, Team Leadership, Process Improvement, Business Development
Education
Pacific Lutheran University 2013 — 2014
B.A. Environmental Studies, Alternative Energy
Washington State University 2011 — 2012
Business Administration and Management, General
Excelsior College 2010 — 2011
Associate in Applied Science - Technical Studies, Science
US Naval Nuclear Power School 1983 — 1984
Physics, Electrical Engineering, Calculus, Thermodynamics, Hydraulics
US Navy Electrician's School 1982 — 1983
Electrician's Certification, Electronic & Electrical Theory
Nathan Hale 1979 — 1981
High School Diploma
Mutual of Enumclaw June 2006 - Present
PEMCO August 1995 - May 2005
AAA Insurance September 1987 - May 1995
Skills
Property & Casualty..., Insurance, General Insurance, Underwriting, Commercial Insurance, Liability, Casualty Insurance, Claim, Legal Liability, Reinsurance, Claims Management, Umbrella Insurance, Workers Compensation, Professional Liability, Health Insurance, Risk Management
Education
Heald College 1986 — 1989
Certificate, Accounting
Healds Business Collage 1986 — 1989
PEMCO April 2015 - Present
TEKsystems December 2014 - Present
E-Solutions July 2014 - November 2014
DP Professionals November 2012 - June 2014
Idaho Department of Transportation 2009 - 2012
Oregon Department of Transportation March 2009 - June 2009
VIPS 2004 - 2007
EDS 2001 - 2004
Skills
COBOL, CICS, DB2, VSAM, JCL, Requirements Analysis, Business Analysis, SDLC
Education
Community College of the Air Force 1981 — 1989
Associate's degree, Information Technology
Turf Paradise Racetrack September 2009 - Present
21st Century Insurance October 2007 - March 2009
Turf Paradise Racetrack September 2002 - October 2007
PEMCO June 1994 - August 2002
Salal Credit Union January 1989 - February 1991
Skills
Close Attention to..., Strong written and..., Relates well to all..., Training, Time Management, Payroll, Customer Service, Leadership, Management, Microsoft Office, Process Improvement, Program Management
Education
Paradise Valley Community College 2003 — 2004
Spanish Language and Literature, A
Central Washington University 1982 — 1983
Economics, 3.0
Bellevue Community College 1979 — 1982
Associate of Arts (AA), Business Administration and Management, General
Porch November 2014 - Present
T-Mobile November 2012 - November 2014
Iowa State University August 2006 - December 2012
PEMCO May 2011 - September 2012
Iowa State University January 2010 - August 2010
Iowa State University August 2005 - December 2009
Iowa State University May 2008 - August 2008
Skills
Time Series Analysis, Statistics, R, SAS, Statistical Modeling, Multivariate Statistics, Stata, Data Mining, Matlab, Analysis, Access, Economics, Econometrics, SQL, Predictive Modeling
Education
Iowa State University 2006 — 2011
Doctor of Philosophy in Economics, Minor in Statistics, Financial Economics; Econometrics; Industrial Organization
China Agricultural University 2001 — 2005
B.S., Agricultural Economics
Alliance United Insurance Company December 2013 - Present
PEMCO November 2002 - September 2013
PEMCO INSURANCE COMPANY November 2002 - September 2013
USAA 1989 - 2002
Skills
Property & Casualty..., Subrogation, Casualty, Claims Management, Claim, Insurance, Liability, General Insurance, Commercial Lines, Litigation Management, Legal Liability, Claims Resolution
Education
California State University-Fullerton 1974 — 1979
Master's degree, Art & Applied Science
College of the Desert 1972 — 1974
AA, Business Administration and Management, General
Sirius XM Radio Inc. July 2015 - Present
J.Crew May 2014 - June 2015
Ralph Lauren February 2014 - April 2014
Bloomberg LP July 2013 - December 2013
PEMCO January 2013 - May 2013
Imagine Scholar April 2012 - October 2012
AusTech, Inc. January 2008 - April 2012
Major League Soccer February 2009 - March 2012
Winner Consulting June 2005 - March 2012
Safeco Insurance October 2007 - January 2008
Skills
Instructional Design, Captivate, E-Learning, Content Development, Training, Leadership, Technical Writing, Writing, Project Management, Social Media, Content Management, Blogging, Editing, Needs Analysis, Copy Editing, Technical Communication, Learning Management, Instructor-led Training, Blended Learning, Change Management, Storytelling, Soccer, Manuals
Education
Boise State University 2013 — 2015
Master's degree, Organizational Performance and Workplace Learning
University of Washington 2012 — 2015
Master's degree, Digital Media
University of Washington 1999 — 2003
B.S., Technical Communication
Trupanion - Medical insurance for your pet June 2015 - Present
Trupanion - Medical insurance for your pet March 2015 - June 2015
Trupanion - Medical insurance for your pet June 2014 - February 2015
Spokane Public Schools October 2012 - May 2014
Taco Time Northwest March 2008 - January 2014
PEMCO May 2013 - August 2013
Keller Williams Realty February 2012 - May 2012
Gonzaga University September 2010 - May 2011
Skills
Customer Service, Time Management, Microsoft Office, People-oriented, Google Analytics, Customer Satisfaction, Blogging, Microsoft Excel, Leadership, Editing, Public Speaking, Highly detail oriented, Visio, Servant Leadership, Data Analysis, Process Improvement, Food Service, Positive Team Player, Administrative..., Eye for Details, Training, Management, Streamlining Work..., Computer Science, Business Process Mapping, Positive Work..., Microsoft Visio, Mathematics, Task Driven, Customer Oriented, Typing, Task Completion, Calendaring, Python, C++, Sales
Education
Gonzaga University 2010 — 2014
Bachelor of Arts (B.A.), Communication, General, 3.68
Tahoma Senior High School 2006 — 2010
seeking employment May 2013 - Present
Seeking Employment February 2012 - August 2012
Pemco World Air Scvcs. February 2012 - August 2012
Pemco February 2012 - August 2012
Boeing Commercial Airplanes May 2011 - August 2011
Global Tech. Services May 2011 - August 2011
Nomad Aviation, Inc August 2008 - May 2011
Northrop Grumman May 2003 - August 2007
Frito Lay inc November 1991 - December 1998
Skills
wire harnessing, assembly, advanced research and..., Aircraft, Aviation, Avionics, Engineering, Research, Wire, Manufacturing, Maintenance & Repair, Aircraft Maintenance, Civil Aviation, Airworthiness, Security Clearance, Overhaul, Aerospace, Aeronautics, Commercial Aviation, Flights
Education
Burrilville jr. sr. high school,R.I. 1976 — 1980
청강아카데미학원 1976 — 1980
High school Diploma, bussiness
LDJ & Associates January 2014 - Present
Washington Health Foundation December 2010 - January 2014
Bow Lake Dance club 2011 - 2012
Suncrest Insurance Services September 2006 - December 2010
PEMCO June 1999 - August 2006
R H Factor Insurance Centers March 1984 - December 1998
Skills
Sales Management, Sales Process, Marketing, Health Insurance, Insurance, Employee Benefits, Disability Insurance, Life Insurance, Property & Casualty..., Training, Sales, Customer Satisfaction, Program Management, Sales Operations, Team Building, Strategy, Account Management, Brokers, General Insurance, Liability, Call Center, Coaching, Casualty, Term Life Insurance, Claims Management, Commercial Insurance, Small Business, Strategic Planning, Leadership, Risk Management, Customer Service, Business, Project Management, Building Relationships, Umbrella Insurance, Finance, Customer Retention, Team Leadership, Professional Liability, Process Improvement, Long-term Care, Direct Sales, Nonprofits, Organizational..., Vendor Management, Legal Liability, Performance Management, Time Management, Executive Management, Fixed Annuities
Education
Chemeketa Community College 1996 — 1998
Business Admin
Pima Community College 1974 — 1976
Homeland Security, Law Enforcement, Firefighting and Related Protective Services
Travelers June 2015 - Present
Travelers Insurance November 2007 - Present
USAA 2004 - 2007
Progressive Corporation 1996 - 2003
PEMCO 1989 - 1996
Skills
Property & Casualty..., Liability, Claim, Claims Management, Insurance, Subrogation, Casualty, Legal Liability, Litigation Management, Commercial Insurance, Claim Investigation, Property Damage, Workers Compensation, Liability Analysis, Insurance Law, General Insurance, Commercial Lines, Claims Resolution, Product Liability, Personal Injury, Claims Handling, Claims Investigations, Fraud, Professional Liability, CPCU, Litigation, Casualty Insurance
Education
Excelsior College 2005 — 2009
Bachelors, Insurance Risk Management
The Chemithon Corporation February 2014 - May 2015
Shoreline January 2012 - 2014
SASE Company, Inc. May 2013 - September 2013
US Army August 2008 - October 2010
Prolumina June 2007 - August 2008
PEMCO November 2005 - August 2008
Veterans Administration Hospital June 2002 - October 2005
US Air Force Reserve December 1998 - May 2004
Skills
Analysis, Solidworks, Close Attention to..., Leadership, Microsoft Office, Data Analysis, Security Clearance, Military Training, Military Aviation, DoD, Data Entry, Project Management, Proofreading, Aviation, Apache, Photoshop, Digital Photography, Illustrator, Flash, Dreamweaver, Adobe Director, HTML, Protool, Sound Forge, Customer Service, Sound Editing, Avid, Final Cut Pro, After Effects, Apple Motion, Premiere, Technical Writing, Office 2010, Microsoft Excel, Microsoft Word, PowerPoint, Visual Basic, Access, Visio, Minitab, VBA, SolidWorks
Education
Shoreline 2011 — 2014
Mechanical Engineering Student
US Army Flight School: Fort Rucker Alabama 2008 — 2010
The Art Institute of Portland 2000 — 2003
Bachelor of Science (B.S.), Multimedia
Community College of the US Air Force 1999 — 2000
Aerospace Maintenance
PEMCO March 2014 - Present
PEMCO Mutual Insurance Company January 2012 - March 2014
PEMCO Financial Services June 2007 - January 2012
PEMCO Mutual Insurance Company January 1988 - June 2007
Skills
Vendor Management, Employee Benefits, Performance Management, Change Management, Business Process..., Organization, Employee Relations, Process Improvement, Leadership, Management, Call Centers, Interviews, Organizational..., Organizational Design, Organizational..., Coaching, Staffing Services, CRM, Workforce Planning, HRIS, Risk Management, Customer Service, Benefits Administration, Analysis, Program Management, Project Planning, Customer Satisfaction, Onboarding, Sourcing, SharePoint, Training, Talent Acquisition, Employee Engagement, Strategy, Business Process, Team Building, Software Documentation, Talent Management, Deferred Compensation, SDLC, Leadership Development, Employee Training, Project Management, Human Resources, Business Analysis, Insurance
Education
Central Washington University
Bachelor of Arts, Communications
Liberty Mutual Insurance April 2014 - Present
Safeco Insurance June 2013 - April 2014
Mutual of Enumclaw October 2011 - June 2013
Mutual of Enumclaw September 2005 - December 2011
PEMCO Insurance Company September 2004 - September 2005
PEMCO February 2003 - September 2004
PEMCO October 2001 - February 2003
PEMCO May 1999 - October 2001
North Pacific Insurance October 1997 - May 1999
Travelers Insurance Companies December 1995 - October 1997
Skills
Insurance, Customer Service, Litigation Management, Commercial Lines, Leadership, Litigation, Claim, Claims Management, Claim Investigation, Claims Resolution, Claims Handling, Alternative Dispute..., Subrogation, Property & Casualty..., Property Damage, Mediation, Arbitration, Reinsurance, Investigation, Liability, Commercial Insurance, Legal Liability, Casualty Insurance, General Insurance
Education
Western Washington University 1986 — 1989
Bachelor of Arts, Business Administration; Human Resource Management and Production Management
Green River Community College 1984 — 1986
Associate of Arts, Business
PEMCO June 2006 - Present
Bank of America June 2004 - June 2006
Bank of America November 2000 - June 2004
Skills
Customer Service, Conflict Resolution, Able To Work Under..., Stress Management, Insurance, Computer Hardware..., Computer Repair, Computer Maintenance, Software Installation, Customer Experience, Property, Claim, Umbrella Insurance, Claims Resolution
Education
Highline Community College 2000 — 2003
Associate of Arts
Occupational Skills Center 1998 — 2000
Computer Information Technology
AT&T Mobility February 2004 - Present
Cingular Wireless February 2006 - January 2007
AT&T Wireless 2004 - 2006
Nordstrom Direct October 2003 - January 2004
PEMCO December 2002 - March 2003
Sogeti September 1988 - June 2002
The Irvine Company September 2001 - May 2002
Starbucks Coffee Company May 2001 - August 2001
eAdvisor Personal Portfolio Finance December 2000 - April 2001
Premera Blue Cross September 2000 - December 2000
Skills
Visio, SDLC, Business Analysis, Systems Analysis, Cross-functional Team..., MS Project, Software Documentation
Education
Seattle Pacific University 1994 — 1998
MS, Info Systems Mgmt
Bellevue College 1987 — 1990
AA with Honors, Data Processing / Information Technology
Big Bend Community College 1986 — 1987
n/a, Business & Data Processing
University of California, Davis 1980 — 1983
BS, Fermentation Science Enology
Miami University 1977 — 1980
n/a, Microbiology
MGM Resorts International September 2013 - Present
T-Mobile June 2000 - June 2013
Microsoft Corporation May 2000 - June 2000
PEMCO March 1992 - May 2000
Home Savings of America June 1988 - September 1991
ADG/May Department Stores November 1984 - June 1988
Prudential Financial 1982 - 1984
Skills
ETL, Infromatica, Data Warehousing, Oracle, Oracle PL/SQL..., Unix, Microsoft SQL Server, SQL, Informatica, Databases, Data Modeling, Business Intelligence
Education
Bellevue Community College 1995 — 1997
Civil Engineering
Moorpark Community College 1983 — 1987
Computer Science
Control Data Institute 1984 — 1984
Computer Technology
Simi Valley High School 1980 — 1982
High School Diploma
Microsoft February 2012 - Present
PEMCO June 2011 - February 2012
Dassault Systemes November 2006 - June 2011
King's High School August 2004 - June 2007
Skills
CRM, Architecture, .NET, Databases, Integration, Software Development, Web Development, C#, Agile Methodologies, Microsoft SQL Server, Web Services, XML, Cloud Computing, Visual Studio, ASP.NET, SQL, Software Design, WCF, SOA, Web Applications, JavaScript, Windows Azure, T-SQL, AJAX, TFS, Programming, jQuery, OOP, LINQ, ADO.NET, ASP.NET MVC, CSS, Software Engineering, Entity Framework
Education
Colorado Technical University 1998 — 2001
BS, Computer Engineering
University of the Pacific July 2014 - Present
Park Place LTD Motor Group April 2012 - February 2014
MAP Engineering/Obsolete Racing Team June 1989 - December 2013
PEMCO January 2005 - May 2010
PEMCO Mutual Insurance Company June 2001 - May 2010
PCCS June 2001 - May 2010
PEMCO Corporation June 2001 - May 2010
Pemco Technologies June 2001 - October 2009
Vitessa December 1999 - January 2001
Visa 1993 - 1999
Skills
Cross-functional Team..., Integration, Insurance, Banking, Strategic Planning, Vendor Management, Change Management, Team Building, SDLC, Program Management, Customer Relations, IT Management, Leadership Development, Process Improvement, Negotiation, Product Management, Team Leadership, Business Analysis, Product Development, Mentoring, Process Engineering, ITIL, Risk Management, Customer Service, Budgeting, Business Intelligence, Disaster Recovery, Compliance, Vendor Relations, E-commerce, Team Management, Requirements Analysis, Business Process..., Operations Management, Coaching, Security, Software Development, Analysis, Problem Solving, IT Service Management, Application Development, Planning, Telecommunications, Business Continuity, Organizational..., Budgets, Project Planning, Strategic Leadership, Technical Leadership, Management
Education
California State University-Northridge
BS, Computer Science
UCLA Anderson School of Management
Exec Dev. Program, Business, International Studies
PEMCO August 2012 - Present
PEMCO March 2008 - September 2012
PEMCO May 2007 - March 2008
Bank of America June 2005 - May 2007
Skills
Insurance, Call Center, Customer Service, Customer Satisfaction, Vendor Management, Process Improvement, Customer Experience, Property & Casualty..., Claim, General Insurance, Outlook, Software Documentation, Microsoft Office, Employee Benefits, Coaching
Education
Eastern Washington University 2009 — 2011
Bachelor of Arts, Business Management2011
Spokane Falls Community College 2005 — 2008
Associate of Arts, 2008
Liberty Mutual Insurance February 2013 - Present
Central Washington University June 2009 - July 2010
Molly Brown Temps December 2009 - January 2010
PEMCO June 2009 - August 2009
Education
Central Washington University 2007 — 2010
Bachelor of Science, Managerial Economics, Minor Mathematics
Accenture July 2014 - Present
Hudson Global (Contract to Hire for DTCC) December 2013 - July 2014
First American Payment Systems May 2012 - December 2013
Wimmer Solutions (Contractor for Microsoft) September 2010 - May 2012
Accelerated Security January 2010 - September 2010
PEMCO January 2009 - February 2010
Palace Cafe April 2007 - December 2008
Kittitas County Fairground July 2008 - September 2008
Skills
Microsoft Exchange, Windows Server, Active Directory, Firewalls, Security, Information Security, Windows 7, Troubleshooting, Hyper-V, SharePoint, Powershell, Servers, System Deployment, Microsoft Certified..., Microsoft Technologies, System Administration, Network Administration, DNS, VPN, Computer Security, Security+, Disaster Recovery, Vulnerability Management, Blackberry Enterprise..., VMware, Virtualization, Information Technology, Group Policy, VMware ESX, Network Security, IIS, Data Center, Cisco Technologies, Technical Support, Incident Management, Operating Systems, Computer Hardware, IT Management, TCP/IP, Visio, SCOM, Cluster, DHCP, Microsoft SQL Server, IT Operations, SCCM, vSphere, Malware Analysis, Security Incident..., PCI DSS
Education
Central Washington University 2003 — 2008
Bachelor of Science, Information Technology and Administrative Management
Aegis Living January 2011 - January 2013
Aegis Living September 2010 - January 2011
PEMCO May 1999 - May 2009
Georgia-Pacific LLC April 1989 - May 1999
Skills
Process Improvement, Coaching, Cross-functional Team..., Leadership, Project Planning, Budgets, Critical Thinking, Competitive Analysis, Operations Management, Training, Strategic Planning, Insurance, Financial Analysis, Vendor Management, Software Documentation, Project Management, Team Leadership, Forecasting, Marketing
Education
University of Phoenix 2007 — 2009
Masters, Business Administration
University of Washington, Michael G. Foster School of Business 1986 — 1989
Bachelors, Business Administration
Bellevue College 1984 — 1986
Business Transfer Program
Premera Blue Cross May 2011 - Present
PEMCO October 2008 - August 2009
Safeco Insurance Company April 1997 - June 2008
Franciscan Health Systems April 1996 - April 1997
Swedish Hospital Medical Center December 1982 - December 1995
Tradewell Stores, Inc. April 1980 - December 1982
Skills
PMP, PMO, SDLC, Vendor Management, Requirements Gathering
Education
City University of Seattle 2010 — 2014
Bachelor's Degree, Information Systems / Speciality in Systems Development and Management
Animal Supply Company November 2013 - Present
Animal Supply Co. March 2011 - Present
Sound Publishing July 2010 - March 2011
smartdept. inc. February 2009 - March 2011
Creative Circle 2009 - 2011
REI May 2006 - February 2009
PEMCO 2000 - 2006
Advanced Multimedia Concepts October 1997 - September 2000
Skills
InDesign, Graphic Design, Brochures, Illustrator, Photoshop, Microsoft Office, Layout, Graphics, Packaging, Web Design, Email Marketing, Catalogs, Advertising, Marketing, Trade Shows, QuarkXPress, People Skills, Collateral, Corporate Branding, Art Direction, Logo Design, Creative Direction, Management, Adobe Contribute, Direct Mail, Copywriting, AS400 system, Illustration, Typography, Adobe Creative Suite, Brand Management, Print Collateral, Collateral Design, Team Leadership, Creative Solutions, Project Management, Branding & Identity, Trade Show Signage, Social Media, Thrive in A Fast-paced..., Corporate Design, Leadership, Pre-press, Mac, Banners, Publications
Education
California State University-Long Beach 1990 — 1993
Art, Design, Art, Illustration
Santa Monica College 1986 — 1990
AA, Art
Santa Monica High School 1982 — 1985
Diploma, General Ed
PEMCO June 2012 - Present
Norman McGill 2000 - Present
Terminix April 2011 - February 2012
Naylor February 2009 - March 2010
The Atlanta Journal Constitution October 2006 - September 2008
Atlanta Journal Constitution March 2001 - October 2006
Skills
Web Content, Training, Sales, Customer Service, Employee Training, Program Management, Management, CRM, Project Management, Team Building, Leadership, Team Leadership, Advertising, Project Planning, Instructor-led Training, Account Management, PowerPoint, Leadership Development, Social Media, Coaching, Editing, Onboarding, Budgets, Teaching, Time Management, Salesforce.com, Event Planning, Online Advertising, E-Learning, New Business Development, Cold Calling, Quality Assurance, Performance Management, Marketing, Sourcing, Retail, Troubleshooting, Call Centers, Strategy, Recruiting, Selling, Instructional Design, Vendor Management, Research
Education
Emory University 2010 — 2010
Training Design for Trainers - Professional Learning Course
University of Tennessee-Knoxville
Bachelor of Science, Communications; Advertising
The PathFinder Foundation September 1993 - Present
REH Consulting, LLC November 2009 - January 2012
AT&T Global Services September 2009 - November 2009
Microsoft Corporation February 2008 - September 2009
BluWater Consulting July 2006 - August 2008
PEMCO February 2007 - February 2008
Washington Mutual Bank March 2003 - February 2007
Premera Blue Cross December 2002 - February 2003
Oxford Global Technologies February 2001 - December 2002
Price Waterhouse Management Consultants January 1996 - February 2001
Skills
Organizational &..., PMO, Technology, Organizational Structure, Program Management, Business Process..., Vendor Management, IT Strategy, SDLC, SharePoint, Software Project..., Integration, PMP, Strategy, Business Development, Professional Services, Enterprise Software, Management Consulting, Telecommunications, Business Intelligence, Process Improvement, Project Management, Mobile Devices, Business Analysis, ERP, Agile Methodologies, Requirements Analysis, Consulting, Security, Management, Software Development, Service Delivery, Virtualization
Education
Bastyr University 1991 — 1993
M.A., Applied Behavioral Sciences, (Organization Leadership & Consulting)
University of South Carolina-Columbia 1972 — 1975
Bachelor of Science (B.S.), Management Information Systems, Computer Science
PEMCO April 2007 - March 2015
Morningside October 2003 - December 2005
Barnes & Noble October 2002 - January 2004
Skills
Customer Service, Claims Handling, Auto Claims, Customer Satisfaction, Data Analysis, Knowledge Management, Training, Organizational..., Microsoft Office, Goldmine, Visual Merchandising, Written & Verbal..., Apple OS, Claims Resolution, Call Centers, Insurance, Property & Casualty..., Outlook, Public Speaking, Time Management, Process Improvement, Team Building, Coaching, Leadership, Event Planning
Education
Gonzaga University 2014 — 2018
Organizational Leadership
The Evergreen State College 2003 — 2003
Bachelor of Arts (B.A.), Psychology
University of Redlands 1999 — 2002
Johnston Center for Integrative Studies, Interdisciplinary Studies
City University of Seattle June 2015 - Present
Office Rescue January 2001 - Present
University of Washington January 2013 - January 2015
Amazon August 2012 - January 2013
Towers Watson February 2012 - June 2012
PEMCO July 2005 - May 2011
Skills
Facilities Management, Employee Relations, Event Planning, Executive Support, Leadership, Microsoft Office, Team Building, Training, Community Relations, Project Management, Vendor Management, Program Management, Process Improvement, System Administration, SharePoint, Project Planning, Budgets, Management, Strategic Planning, Human Resources, Team Leadership, Community Development, Time Management, Visio
Education
City University of Seattle
BS
Washington State University
PEMCO 1993 - 1997
Education
California State Polytechnic University-Pomona 1961 — 1966
Bachelor of Science (BS), Social Science, Business, B-
sierra high school, whittier, ca
Milliman - TOPS MedInsight February 2015 - Present
Milliman - TOPS Software As A Service (SaaS) January 2012 - January 2015
Milliman - TOPS Consultant August 2010 - January 2012
PEMCO July 2008 - July 2010
Seattle Public Library September 2007 - June 2010
PEMCO Mutual Insurance August 2006 - July 2008
Central Washington University: College Assistant Migrant Program 2003 - June 2006
Standard Insurance Company June 2005 - September 2005
CWU: Asia University American Program 2002 - 2003
Skills
Data Warehousing, ETL, Microsoft SQL Server, Databases, Business Intelligence, SharePoint, SSIS, SSRS, Powershell, HTML, Access, SDLC, Oracle, Data Analysis, Business Analysis, VB.NET, SQL, Integration, Java, Business Objects, MS Reporting Services
Education
Central Washington University 2001 — 2006
Bachelors of Science, Mathematics - Concentration: Actuarial Science & Minor: Economics
Cyber Risk Opportunities, LLC June 2015 - Present
Domestic Abuse Women's Network (DAWN) June 2014 - Present
Expeditors International August 2010 - June 2015
PEMCO October 2005 - July 2010
PEMCO Corporation October 2003 - October 2005
Norwich University July 2004 - September 2004
Jefferson Wells International October 2002 - September 2003
Cable & Wireless America May 2002 - October 2002
Digital Island February 2001 - May 2002
SRI Consulting September 1997 - February 2001
Skills
Security, Information Security, Computer Security, CISSP, Network Security, Information Technology, Management, Information Security..., Security Audits, Leadership, Integration, Enterprise Architecture, Vulnerability Assessment, Business Continuity, Risk Management, Project Management, Disaster Recovery, Cross-functional Team..., Enterprise Software, PCI DSS, Security Awareness, Strategy, Governance, Vulnerability Management, Change Management, IT Management, Risk Assessment, IT Audit, Information Assurance, ISO 27001, ITIL, Infrastructure, IT Strategy, Business Process, Security Management, IT Operations, Security Architecture..., Identity Management, Penetration Testing, Firewalls, Web Application Security
Education
Technology Executive Leadership Academy 2010 — 2010
Certificate, IT Executive Leadership
Seattle University 2007 — 2008
Certificate, Executive Leadership Program (ELP)
Troy State University 1993 — 1995
MS, Management
University of Tampa 1988 — 1990
BS, Computer Information Systems
Green River Community College 1986 — 1988
Liberal Arts
PEMCO May 2015 - Present
MUSIC Group 2010 - January 2015
MUSIC Group April 2007 - 2010
Lee Enterprises September 1998 - April 2007
The Walt Disney Company (DBA Eastern Washington Nickels) June 1995 - August 1998
Nickel Classifieds October 1983 - May 1995
Skills
Sales Operations, Sales, Management, Sales Management, Product Management, SAP, Product Development, Salesforce.com, Leadership, Training, Microsoft Office, Confluence, Marketing, Program Management, Project Management, Microsoft Excel, Forecasting, Strategic Planning, Budgets, Advertising, New Business Development, Microsoft Word, Team Leadership, Process Improvement, JIRA, Enterprise Software, Business Analysis, Project Planning, MS Axapta, LibreOffice, Change Management, Manufacturing, Team Building, Operations Management, Business Development, Troubleshooting, Customer Support, International Logistics, Budget Forecasts, Financial Analysis, Supply Chain Management, Product Forecasting, Purchasing, Time Management, Data Analysis, Skilled Multi-tasker
Education
Central Washington University 1980 — 1983
BS, Business Administration
PEMCO Mutual Insurance Company August 2010 - Present
PEMCO Insurance Companies February 2007 - August 2010
PEMCO April 2001 - February 2007
Skills
Governance, Insurance, SharePoint, Vendor Management, Business Analysis, SDLC, Visio, IT Management, Business Requirements, Process Improvement, Business Intelligence, Business Process..., Disaster Recovery, PMO, Business Process, IT Strategy, Change Management, ITIL, Risk Management, Information Security, Enterprise Software, Project Portfolio..., Software Documentation, Business Continuity, IT Service Management, Requirements Gathering, Security, Requirements Analysis, Information Technology, Integration, PMP, Enterprise Architecture, Project Management, Active Directory, Computer Security, System Administration, Program Management, Incident Management, System Deployment, Data Center, Software Project..., Data Warehousing, Vulnerability Management, Information Security..., PCI DSS, Networking, CISSP, Project Delivery, Systems Analysis, Call Centers
Education
The University of Montana 1976 — 1978
Business Administration, Management and Operations
Central Washington University
B.S. Business Administration, Management & Organization
PEMCO February 2013 - Present
Safeco Insurance November 2004 - February 2013
Skills
Property & Casualty..., Insurance, Liability, Claims Management, Casualty Insurance, Commercial Insurance, Legal Liability, General Insurance, Underwriting, Property Damage, Property, Subrogation, Umbrella Insurance
Education
Eastern Washington University 2002 — 2005
Health Services Administration
Lower Columbia College 2000 — 2002
Associate of Arts (AA)
Guy Carpenter October 2014 - Present
University Christian Union September 2008 - Present
Brumfield Remodel, LLC April 2006 - Present
PEMCO March 2009 - September 2014
Albertsons May 1998 - June 2009
Albertsons June 2005 - June 2007
Skills
Project Management, Financial Analysis, Client Retention, Operating Budgets, Budget Process, Financial Reporting, Agile Project Management, Process Improvement, Cross-functional Team..., Customer Retention, Budgets, Property & Casualty..., Life & Health Insurance..., Retirement Planning, Casualty, Team Building, Coaching, Strategic Planning, Operations Management, Data Analysis, Change Management, Account Management, Microsoft Office, Liability, Start-ups, Leadership Development, Training, Team Leadership, Time Management, Marketing Strategy, Employee Relations, Small Business, Legal Liability, Vendor Management, Contract Negotiation, Casualty Insurance
Education
University of Washington 2008 — 2012
BA, Geography: Economics, Environment and Sustainability, 3.5
Edmonds Community College 2000 — 2003
Associate, General
PEMCO November 2001 - Present
PEMCO December 1999 - November 2001
Mutual of Omaha July 1994 - December 1999
Mutual of Omaha July 1992 - July 1994
Skills
Licensed Property &..., Property & Casualty..., Direct Sales, Customer Service, Sales Management, Licensed Life & Health..., Insurance, Umbrella Insurance, Disability Insurance, Training, Casualty, General Insurance, Commercial Insurance, Life Insurance, Liability, Legal Liability, Claims Management
Education
Edmonds Community College
Studies, Finance, General
Slater Insurance School
P&C, L&D license, Insurance
PEMCO February 2013 - Present
PEMCO July 2011 - February 2013
Pemco November 2008 - July 2011
Safeco May 2003 - November 2008
Cogenix September 2000 - January 2003
Marvel Information Systems September 1995 - January 2001
Skills
IT Strategic Planning, Enterprise Resource..., Agile Project Management, IT Architectures, IT Governance, IT Management, System Architecture, Server & Networking..., Application Development, Platforms, Platform Integration, Web Applications, Preventive Maintenance, Technology Integration, SharePoint, Data Warehousing, Database Management, Database Administration, Master Data Management, ERP/CRM, Network Security, Process Development &..., Continuous Improvement, Business Intelligence, Operational Efficiency, Project Management, Change Management, Cross-functional Team..., Employee Management, Team Management, Excellent Interpersonal..., Technical Leader, Confident Decision-Maker, Results-oriented, Team-oriented, Decisiveness, Strong Negotiation..., SDLC, sharepoint Design and..., .NET, Agile Methodologies, Architecture, Business Process, Computer Architecture, Data Center, Database Admin, E-commerce, ERP, Enterprise Architecture, IIS
Education
Central Washington University 1988 — 1992
BS, Computer Science - Computer Information Systems
Silicon Valley Bank January 2015 - Present
JMG Academy May 2014 - January 2015
PEMCO June 2013 - September 2013
Skills
Team Leadership, Teaching, PowerPoint, Research, Public Speaking, Microsoft Word, Microsoft Excel, Enterprise Content..., Business Analysis, Outlook, Information Technology, IT Solutions, Client Correspondence, Visio, Matlab, C++, Python, Content Production, Content Management, Blogging, Process Improvement, Time Management, Management, Customer Service, Leadership, Rallying
Education
Whitman College 2012 — 2014
Bachelor of Arts (B.A.), Economics, 3.6
Stevens Institute of Technology 2011 — 2012
Bachelor of Science (B.S.), Business and Technology, 3.73
American River College 2009 — 2011
Associate of Arts and Sciences (A.A.S.), Social Sciences
Placer High School
Bright Claims January 2015 - Present
Desert Adjusting LLC March 2012 - Present
IAS Claim Services March 2014 - Present
Insurance Claims Adjusters ( ICA ) August 2012 - Present
US Adjusting Services April 2013 - Present
Professional Claims Representatives April 2013 - Present
LaMarche Associates, Inc. February 2015 - April 2015
ASU Group November 2012 - December 2012
PEMCO March 1986 - 2010
Skills
Xactimate, Property Claims, Subrogation, Claim, Property & Casualty..., General Insurance, Property Damage, Insurance Adjusting, Claims Handling, Claim Investigation, Adjusters, Casualty, Claims Management, Claims Resolution, Catastrophe, Insurance, Liability Analysis, Adjustments, Homeowners, Liability, Commercial Lines, Commercial Insurance, Professional Liability, Flood, Investigation, Auto Claims, Inland Marine, AIC, Third Party Liability, Claims Investigations, Underwriting, Automotive estimating
Education
Vale National 2008 — 2008
Residental Dwelling Damage Est
Columbia Basin College 1977 — 1978
Associate of Arts and Sciences (AAS), Autobody/Collision and Repair Technology/Technician, A
Greenwood & Hall May 2010 - Present
Biola Counseling Center August 2009 - March 2010
Little Lake City School District August 2009 - March 2010
Biola University February 2009 - March 2010
Biola University August 2008 - December 2009
Greenwood & Hall May 2009 - August 2009
Biola University August 2006 - May 2009
PEMCO July 2008 - January 2009
Olive Crest July 2007 - October 2008
Olive Crest July 2007 - June 2008
Education
Biola University 2008 — 2009
Master of Arts (Incomplete), Clinical Psychology
Biola University 2004 — 2007
Bachelor of Arts, Psychology
PEMCO May 2015 - Present
PEMCO October 2013 - May 2015
Farmers Insurance February 2011 - June 2013
Mercury Insurance April 2008 - February 2011
Mercury Insurance August 2007 - April 2008
Mercury Insurance June 2005 - August 2007
Skills
Microsoft Office, Oral & Written..., Supervisory Skills, Leadership, sales, Investigation, Organization, Teamwork, Motivated self-starter, Energetic Leader, Insurance, Property Damage, Sales, Claim, Liability, Customer Service, Property, Casualty Insurance, Claims Handling, Claims Management, Training, Team Building, General Insurance
Education
California State University-San Bernardino 1998 — 2003
Bachelor of Arts (B.A.), Theatre/Theater
1-800Postcards, Circle Press February 2015 - Present
Crystal & Company April 2014 - January 2015
Crystal & Company (formally Frank Crystal & Company) June 2012 - April 2014
Tokio Marine Management January 2011 - June 2012
PEMCO April 2010 - January 2011
PEMCO June 2003 - April 2010
Washington Business Week July 2004 - July 2009
Alaska Airlines June 1996 - June 2003
Skills
Cross-functional Team..., Crisis Management, Great People Skills, Operational Efficiency, OnBase, Customer Service, Building Strong Teams, Proven Leadership Skills, Enterprise Content..., Document Management, Claim, Business Requirements, Process Improvement, Software Documentation, SharePoint, Requirements Gathering, Risk Management, Training, Analysis, Business Process, System Administration, Vendor Management, Business Analysis, Insurance, Operations Management, Business Process..., Team Leadership, Visio, Management, High Performance Teams, Property & Casualty..., Program Management, Team Building, Change Management, Strategic Planning, Leadership, Document Imaging, Requirements Analysis, Project Management, Business Intelligence, Strategy, Salesforce.com, CRM, Access, IT Management
Education
Central Washington University 1993 — 1995
Bachelor of Arts, Speech Communication
Pierce College, Steilacoom WA 1991 — 1993
AAS, General Studies
PEMCO April 2005 - November 2014
Profit Financial 1995 - 2005
MacPacks January 1984 - January 1995
Skills
Customer Service, Insurance, Process Improvement, Coaching, Team Building, General Insurance, Negotiation, Casualty, Call Centers, Training, Team and Sales..., Leadership, Customer Satisfaction, Strategic Planning, Sales, Business Analysis, Sales Operations, Account Management
Education
Brigham Young University
Bachelor's Degree, B.S., Microbiology
PEMCO May 2011 - Present
Alaska USA Federal Credit Union July 2008 - May 2011
Sentinel Real Estate Corporation December 2001 - July 2008
Skills
Process Improvement, Project Management, Business Analysis, Vendor Management, Team Building, Strategic Planning, Quality Assurance, Change Management, Program Management, Outlook, Data Analysis, Access, Public Speaking, Microsoft Excel, Visio
Education
Alaska Pacific University 2000 — 2002
Masters of Business Administration, Telecommunications Management
Alaska Pacific University 1998 — 2000
Bachelor of Arts, Business Administration
Shuttle Express August 2014 - Present
Shuttle Express November 2010 - Present
Flow International February 2009 - December 2010
Burton Performance Solutions Inc February 2008 - February 2009
Safeco 2003 - 2007
PEMCO 1999 - 2003
Education
Central Washington University
PEMCO June 2015 - Present
Advantagebrand LLC July 2012 - Present
Addison Whitney January 2014 - March 2014
Microsoft May 2006 - March 2012
DDB Direct June 2005 - June 2006
Hewlett-Packard 1999 - 2006
PacifiCorp September 1996 - August 1998
Nike 1995 - 1996
Skills
Brand Architecture, Marketing, Product Marketing, Go-to-market Strategy, Integrated Marketing, Positioning, Competitive Analysis, Strategic Partnerships, Product Management, Customer Insight, Digital Marketing, Marketing Management, Segmentation, Messaging, Marketing Strategy, Brand Development, Strategy, Cross-functional Team..., B2B Marketing, Marketing Communications
Education
Cornell University - S.C. Johnson Graduate School of Management 1998 — 2000
Master of Business Administration (MBA), Brand and Product Marketing
University of Puget Sound 1991 — 1995
BA, Business, Marketing and International
University of Washington
Certification in Apparel Management
Cognizant May 2012 - Present
Mercury Insurance January 2013 - February 2015
Automobile Club of Southern California February 2015 - 2015
Mitchell International 2015 - 2015
CSAA Insurance Group, a AAA Insurer January 2011 - December 2012
PEMCO October 2009 - January 2011
Cognizant Technology Solutions August 2002 - October 2009
Skills
Global Delivery, SDLC, Requirements Analysis, Software Project..., Requirements Gathering, Business Analysis, IT Strategy, Solution Architecture, Business Intelligence, Pre-sales, Data Warehousing, Offshoring, Oracle, Process Consulting, Guidewire Conversion, Guidewire Integration, New Business Development, IT Business Strategy, Guidewire, Business Process Design, Vendor Management, Agile Methodologies, Policy & Claims..., Core Insurance Platform...
Education
Symbiosis institute of Management Studies 2007 — 2010
PGDBA, Information Technology
College of Engineering, Trivandrum 1998 — 2002
B-Tech, Mechanical Engineering
PEMCO 2010 - 2013
Microsoft Corporation October 2010 - May 2011
MediaPro September 2006 - November 2008
WirelessGuys 2001 - 2006
Pinkerton Consulting & Investigations (Securitas) 1993 - 2001
Education
California State University-Northridge 1984 — 1994
PEMCO 2005 - Present
PEMCO 2000 - 2005
PEMCO 1995 - 2000
Skills
Property & Casualty..., Underwriting, Change Management, Automated Underwriting..., Risk Management, Thought Leadership, Emotional Intelligence, Result Oriented, Customer and..., Process Improvement, Leadership, Team Building, Management, Training
Education
Capella University 2009 — 2014
Business Management and Leadership Degree Program
North Seattle Community College 1984 — 1986
Associate Degree Program, Legal Assistant/Paralegal
PEMCO Customer ServiceBank Of America2000 - 2007
Education
David Geffen School of Medicine at UCLA
JPIA April 2003 - Present
Joe Peterson Insurance Agency LLC April 2003 - Present
PEMCO October 1998 - March 2003
PEMCO October 1998 - March 2003
Skills
Home, Insurance, General Insurance, Professional Liability, Small Business, Commercial Insurance, Property & Casualty..., Team Leadership, Personal Auto, P&C, Life Insurance, Claim, Umbrella Insurance, Liability, Casualty, Customer Service, Business, Estate Planning, Universal Life, Financial Risk, Enterprise Risk..., Strategic Financial..., Legal Liability, Term Life Insurance, Underwriting, Financial Planners, Motorcycle, D&O, Credit, Commercial Lines, Disability Insurance, Homeowners, Medicare, Business Development, Long-term Care, Brokers, Inland Marine, Health Insurance, Claims Management, Risk Management, Agents, Time Management, Fixed Annuities, Reinsurance, Whole Life, Training, Workers Compensation, Employee Benefits, Policy, Mortgage Lending
Education
Columbia Basin College 2009 — 2014
Bachelor's Degree, Business Administration and Management, General
Chemeketa Community College 1985 — 1987
AS, Fire Science and Technology
Cascade High School 1976 — 1980
diploma, basics
PEMCO January 2015 - Present
PEMCO January 2013 - December 2014
PEMCO April 2008 - December 2012
Safeco Insurance August 2004 - April 2008
Safeco Insurance November 1997 - July 2004
Safeco Insurance January 1995 - October 1997
Construction Engineering & Management Services (CEMS) December 1993 - December 1994
Skills
Program Management, Project Management, Management, Strategy, Process Improvement, Project Portfolio..., Team Management, Business Analysis, SharePoint, Call Center, Performance Management, Agile Project Management, Operations Management, Software Project..., Billing Solutions, Agile Methodologies, Insurance, Property & Casualty..., Budgets, Visio, Cross-functional Team..., Business Requirements, Project Delivery, Department Management, Output Management, Call Center Management, Requirements Analysis, Team Leadership, Call Centers, Customer Service, Certified Scrum Master..., Business Continuity, Construction Management, SharePoint..., PMP, Mobile Design, Web Design, Web Development, Web Analytics, Mobile Devices
Education
Seattle University 2014 — 2015
Executive Leadership Program
California State University-Fullerton - College of Business and Economics 1987 — 1992
BS, Finance
PEMCO April 1986 - Present
PEMCO 2002 - 2012
PEMCO 1992 - 2012
PEMCO 1986 - 1992
Skills
Customer Service, Public Speaking, Casualty, Property & Casualty..., Fundraising, Liability, General Insurance, Insurance, Whole Life, Licensed Property &..., Umbrella Insurance, Licensed to Sell..., Licensed Life Insurance...
Education
College of the Holy Cross
Bachelor of Arts (B.A.), History
Villa St. Jean - Fribourg, Switzerland
Catholic Boarding School
PEMCO May 2013 - December 2014
Liberty Mutual Insurance July 2009 - April 2013
PEMCO June 2011 - August 2011
Safeco Insurance February 2006 - April 2009
Starbucks Coffee Company September 2006 - January 2007
T-Mobile September 2005 - February 2006
Washington Mutual January 2004 - September 2005
Wicat Systems Inc./Josens Learning January 1994 - December 2004
Boeing September 1988 - December 1993
Skills
E-Learning, Captivate, ADDIE, Lectora, Instructional Design, Needs Analysis, Instructor-led Training, Blended Learning, Camtasia, Adult Education, Distance Learning, Visio, Learning Management..., SnagIt, SharePoint, Articulate Presenter, Articulate Storyline, Technical Training, Learning Management, Content Management, Technical Writing, ISD, Training
Education
Florida State University 1983 — 1986
Master's Degree, Instructional Design, 4.0
Michigan State University 1979 — 1982
BA, Biology
Tulalip Resort Casino and Spa July 2011 - Present
Robinhood Lanes September 2005 - June 2011
University of Washington February 2006 - November 2009
PEMCO November 2004 - April 2005
Mesa Airlines March 2004 - October 2004
UWPN June 2001 - July 2003
US Airways November 1987 - October 1995
Skills
Micros POS, Customer Service, Credit Cards, Commercial Aviation, Flight Safety, Food & Beverage, Beverage Industry
Education
Edmonds Community College 2004 — 2004
PEMCO Insurance 2009 - Present
PEMCO November 2007 - Present
PEMCO Mutual Insurance Co 2007 - Present
PEMCO Financial Services 2007 - Present
Amica Mutual Insurance June 2000 - November 2007
Safeco Insurance 1994 - 1997
Education
Eastern Washington University 1987 — 1991
PEMCO System EngineerFreelance System Engineering and NetworkingMarch 2001 - December 2011
MediaPro September 2006 - November 2008
Education
California State University-Northridge 1984 — 1995
BS
Columbia Bank June 2013 - Present
Providence Hospice of Seattle Foundation January 2011 - Present
Puget Sound Chapter of ISACA September 2008 - Present
PEMCO January 2007 - May 2013
Q Tires 2007 - 2012
Russell Investment Group September 1997 - July 2006
SAFECO 1992 - 1996
Pacific First Bank 1988 - 1992
Skills
Risk Assessment, Internal Audit, CISA, Auditing, Financial Services, Project Management, Financial Audits, Enterprise Risk..., Risk Management, Internal Controls, Financial Risk, COSO, Business Continuity, Sarbanes-Oxley Act, Governance, Insurance, IT Audit, Leadership, Business Process..., Fraud, Banking, Operational Risk, Financial Analysis, Operational Risk..., Financial Reporting, Information Security..., Sarbanes-Oxley
Education
University of Washington, Michael G. Foster School of Business 2011 — 2012
Executive Development Program
Central Washington University 1982 — 1987
B.A., Economics
Central Washington University 1982 — 1987
B.S., Business Admin - Finance
Berkshire Hathaway Homestate Companies 2014 - Present
Berkshire Hathaway Homestate Companies 2012 - 2014
Berkshire Hathaway Homestate Companies 2011 - 2012
Berkshire Hathaway Homestate Companies 2008 - 2011
Safeco Insurance 2001 - 2008
PEMCO November 1997 - July 2001
Macy's September 1992 - November 1997
Skills
Underwriting, Insurance, Property & Casualty..., Commercial Insurance, Commercial Lines, Liability, Casualty, General Insurance, Workers Compensation, Legal Liability, Professional Liability, Claim, Umbrella Insurance, Risk Management, Inland Marine, Customer Service, Marketing, Life Insurance, Reinsurance, Sales, Brokers, Claims Management, Casualty Insurance
Education
Bellevue College
Business, Management, Marketing, and Related Support Services
Shoreline Community College
Pre-Nursing Studies
South Whidbey High School
Graduate
T-Mobile March 2014 - Present
T-Mobile July 2012 - March 2014
Liberty Mutual Insurance 2010 - June 2012
Liberty Mutual Insurance January 2010 - March 2011
Casey Family Programs 2008 - 2009
Virginia Mason Medical Center 1998 - 2007
Premera Blue Cross 1995 - 1998
Swedish Medical Center 1995 - 1995
PEMCO 1994 - 1995
Universal Tax Systems 1992 - 1994
Skills
Project Management, Information Security..., Technology Leadership, Change Management, PCI DSS, HIPAA, IT Service Management, Disaster Recovery, Network Architecture, Vendor Management, ITIL, Network Security, Troubleshooting, PMP, Networking, IT Strategy, IT Management, Enterprise Software, Security, Data Center, Network Administration, Software Development, Management, Information Security, Computer Security, Business Continuity, Cloud Computing, Virtualization, Enterprise Architecture, SDLC, Integration, Program Management, SharePoint, Testing, Requirements Gathering, Information Technology, PMO, Wireless, Solution Architecture, System Deployment, Technical Support, Strategy, Infrastructure, Project Portfolio..., Visio, Operating Systems, Project Planning, Governance, IT Operations, Leadership
Education
Georgia Highlands College 1986 — 1988
Business
XXX February 2011 - Present
PEMCO September 2010 - May 2011
Trade Payable Supervisor 2005 - 2006
Starbucks Coffee Company 2001 - 2002
Darigold 1997 - 2001
Mobile Piano 1994 - 1998
Foster Pepper and Shefelman 1991 - 1994
First Interstate Bank, Now Wells Fargo 1980 - 1989
Skills
Accounting, General Ledger, Accounts Payable, Payroll, Outlook
Education
University of Washington 2008 — 2010
Bachelor of Business Administration (BBA), Accounting
Green River Community College 2007 — 2009
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
PEMCO April 2009 - Present
Education
Cornell University 1989 — 1993
BA, Government, Archaeology
Looking again. Remote work with some on-site is ideal. August 2015 - Present
Datamatics/CompuCom April 2015 - July 2015
Job Search March 2015 - April 2015
PEMCO August 2013 - March 2015
Mainline Information Systems June 2007 - March 2013
webMethods, now Software AG June 2000 - November 2006
Solutions IQ - Assigned to PEMCO Corporation in Seattle, WA May 1997 - November 1999
RHOTech, now COMFORCE September 1996 - May 1997
US Air Force May 1971 - February 1974
Skills
IBM Mainframe, z/OS, REXX, OS/390, MVS, Mainframe, SMP/E, VM, TSO, JCL, CICS, COBOL, DB2, z/VM, ISPF, Disaster Recovery, RACF, IBM Utilities, Middleware, CLIST, Storage, Operating Systems, JES2, SDSF, VSAM, VTAM, Troubleshooting, Omegamon, Systems Programming, zSeries, IMS DB/DC, IDMS, BAL, Websphere, QMF, Endeavor, Assembler, Storage Management, AIX, Dasd, Fileaid, Syncsort, NDM, Xpediter
Education
Heald College 1968 — 1969
Diploma, Programming and computers
Randstad Sourceright US July 2012 - Present
Populus Group April 2011 - April 2012
JPMC October 2008 - October 2009
Washington Mutual February 2006 - October 2009
PEMCO August 2005 - February 2006
Alliance Data Systems January 2001 - January 2005
Sandpiper Data Systems 2005 - 2005
ConneXt Inc January 1999 - January 2001
PEMCO January 1998 - January 1999
Swedish Medical Center January 1994 - January 1998
Skills
MVS, CICS, TSO, ISPF, REXX, Mainframe, Endevor, VTAM, Dasd, DB2, Disaster Recovery, Netview, Windows, Automation, Programming, Troubleshooting, Access, Database Administration, Visual Basic, Microsoft Office, Testing, Performance Tuning, Servers, Databases, Data Center, IBM Mainframe, Storage
Education
The University of Texas at El Paso 1980 — 1981
Graduate courses, Mathematics
University of Utah 1976 — 1979
B.S. Degree, Mathematics; Computer Science; Russian Language
Case Western Reserve University 1974 — 1976
Physics, Mathematics
Klockner Pentaplast July 2013 - Present
Sonoco Products May 1999 - June 2013
Sonoco 1999 - 2013
Kohler General June 1997 - May 1999
PEMCO June 1990 - June 1997
ECH Will Manufacturing June 1988 - June 1990
clark aiken matic May 1986 - June 1988
Skills
Manufacturing, Electricians, Continuous Improvement, Lean Manufacturing, Electrical Engineering, Process Improvement, Six Sigma, Cross-functional Team..., R&D, Engineering
Education
AGH University of Science and Technology 1979 — 1985
Master, Electrical engineering
AGH University of Science and Technology 1976 — 1977
Master's degree, Electrical and Electronics Engineering
Jagiellonian University 1975 — 1976
Master's degree, Electrical, Electronics and Communications Engineering
PEMCO March 2009 - Present
The Vera Project 2006 - Present
One Reel September 2004 - September 2013
Aflac August 2008 - February 2009
LOUD Technologies Inc. September 2007 - July 2008
Houghton Mifflin February 2002 - March 2007
Skills
Direct Mail, Music, Editing, Graphics, Proofreading, Pro Tools, Festivals, Copywriting, Photography, Marketing Communications, Image Editing
Education
University of Vermont 1995 — 1999
B.S., Major: Recreation Management, Minors: Advertising and Business Management
School of Visual Concepts 2005 — 2009
Typography and Introduction to Web Design
Cornish College of the Arts 2005 — 2005
Design Fundamentals
Art Institute of Seattle 2006 — 2006
Certificate Program, Graphic Design
Long Island University 2005 — 2005
Certificate in Graphic Design
PEMCO April 2012 - Present
Overlake Hospital May 2010 - April 2012
SSM Health Care April 2008 - May 2010
TouchPoint Autism Services August 2003 - October 2007
Skills
Curriculum Development, Customer Service, Training Delivery, Instructor-led Training, E-Learning, Leadership, Training, Curriculum Design, Soft Skills
Education
College of Charleston
Bachelor of Science, Psychology
Webster University
Master, Business Administration with an empasis in Human Resources Development
PEMCO April 2014 - Present
ADP TotalSource July 2010 - January 2014
ADP TotalSource November 2009 - July 2010
Oasis Outsourcing January 2007 - October 2009
ADP TotalSource 1996 - 2003
Skills
Account Management, BPO, Cold Calling, Employee Benefits, Employee Relations, HRIS, PEO, Performance Management, Recruiting, Sales Management, Sales Process, Salesforce.com, Talent Acquisition, Sales, Payroll, Management, Human Resources, Customer Retention, CRM
Education
Florida International University - College of Business Administration 1990 — 1996
BA, Marketing & International Business
PEMCO March 1999 - Present
PEMCO 1999 - Present
PEMCO 2004 - April 2010
Allstate Insurance 1989 - 1992
Skills
Property & Casualty..., Claims, Insurance Claims, Casualty, Subrogation, Claim, Insurance, Property Damage, Commercial Insurance, Liability, Legal Liability, Claims Management, Litigation Management, Claims Handling, Claims Resolution, Umbrella Insurance, Claim Investigation, Liability Analysis
Education
City University of Seattle
BS, Business Administration
T-Mobile May 2011 - Present
PEMCO July 2010 - December 2010
Microsoft Corporation December 2008 - January 2010
University of Washington 2001 - 2008
Encompass Globalization 1999 - 2001
RCH Technical College December 1998 - December 1999
Skills
System Deployment, Linux, Juniper, Software Documentation, Mac OS X, Routing, System Monitoring, Capacity Planning, Consulting, Training, Negotiation, Public Speaking
Education
Bellevue Community College 2008 — 2009
Certificate, Project Management Courses
Howard University
BSc, Arts and Sciences/Engineering
University of Rhode Island
MSc
PEMCO June 2012 - Present
eWerkz, Inc. January 1999 - Present
Expedia 2006 - 2011
Safeco 2006 - 2008
Vulcan, Inc. 2000 - 2005
City of Seattle 2003 - 2003
PeopleSoft 1996 - 1999
Warner Bros. 1994 - 1996
Disney Consumer Products 1989 - 1993
Skills
PeopleSoft, Microsoft SQL Server, Oracle SQL, PeopleTools, nVision, Crystal Reports
Education
Arizona State University - W. P. Carey School of Business 1983 — 1986
BS, Finance
University of Washington 1981 — 1982
Avanade June 2010 - Present
Self Employed January 2010 - Present
PEMCO 2006 - 2009
PEMCO 1995 - 2009
PEMCO Insurance 1993 - 2009
Skills
Project Management, Vendor Management, SDLC, Program Management, SharePoint, PMO, Business Analysis, Software Development, Cross-functional Team..., Requirements Analysis, Databases, Management, ITIL, PMP, Change Management, Enterprise Software, MS Project, CRM, Team Leadership, Software Project..., Team Building, Product Development, Customer Satisfaction, Process Improvement, Agile Methodologies, Visio, Product Management, Time Management, Project Portfolio..., Business Intelligence, Leadership, Integration, Entrepreneurship, Risk Management, Microsoft SQL Server, Business Process..., Agile Project Management, Requirements Gathering, Strategy
Education
Community College of the Air Force
Occupational Education
East Georgia College
AA, Business Administration
Fort Valley State University
Business Administration
PEMCO May 2009 - Present
Rainier Pacific Bank July 2006 - May 2009
Education
City University of Seattle 2007 — 2009
Bachelor's, Business Administration
Washington State Patrol July 2007 - Present
PEMCO 2003 - 2005
Washington Mutual 2000 - 2003
Technology Management Group 1992 - 2003
Pacific Telecom, Inc 1985 - 1991
Skills
Disaster Recovery, IT Management, Project Management, Program Management, Data Center, Outsourcing, Business Continuity, Information Technology, Agile Project Management, Business Analysis, ITIL, Strategic Planning, Management, Business Process..., Software Documentation, Process Improvement, Software Project..., Change Management, Vendor Management, National Response..., Incident Command System
Education
Seattle University 2004 — 2005
Did not complete Master's Pastoral Ministry Degree Program, Pastoral Ministry, B - Withdraw
California State University-Fullerton 1970 — 1971
B.A., Political Science, A
San Clemente High School
PEMCO May 2013 - Present
OMIC USA March 2013 - Present
Skills
English-Spanish, Spanish, Tutoring, Elementary Education, Customer Service, Foreign Languages, Microsoft Office, Education, Microsoft Excel, Microsoft Word, Teaching
Education
California State University-Chico 2004 — 2007
Bachelor's degree, English Language and Literature, General
Kalmar March 2014 - Present
Encore Staffing Solutions, Inc. March 2012 - November 2012
Liberty Tax Service December 2010 - February 2011
Pegasus Communication Solutions November 2010 - February 2011
Embarq September 2006 - January 2009
Embarq Logistics August 2003 - September 2006
Sprint November 1999 - August 2003
City of Olathe March 1999 - August 1999
PEMCO July 1998 - March 1999
City of Olathe March 1998 - June 1998
Skills
Project Management, PeopleSoft, Human Resources, Databases
Education
Baker University 2001 — 2003
AAB, Business
Osawatomie High School
ThyssenKrupp Aerospace NA / TMX Aerospace July 2015 - Present
eRentPayment December 2011 - July 2015
CellNetix Pathology and Laboratories October 2014 - April 2015
Ottobock North America June 2012 - September 2013
PEMCO February 2010 - November 2011
Travelers Insurance September 2006 - February 2009
Skills
Leadership, Management, Customer Service, Strategic Planning, Insurance, Marketing, Training, Analysis, Software Documentation, Social Media, Call Center, Social Media Marketing, CRM, Property & Casualty..., Microsoft Office, Vendor Management, Team Leadership, System Administration, Microsoft Word, Leadership Development, Business Planning, Start-ups, Community Outreach, Curriculum Development, Six Sigma
Education
Colorado Technical University 2014 — 2016
Master of Business Administration (M.B.A.), Operations Management and Supervision
Eastern Washington University 2008 — 2012
Bachelor's Degree, Multidisciplinary Studies
Prominence Health April 2015 - Present
PEMCO June 2014 - April 2015
PEMCO June 2009 - June 2014
PEMCO 2002 - 2009
Leader National Insurance 1995 - 1996
Skills
Process Improvement, Requirements Analysis, Business Analysis, Insurance, Claim, Property & Casualty..., General Insurance, Visio, SharePoint, Analysis, Claims Management, Project Management, Requirements Gathering, Management, Business Process..., Liability, Data Analysis, Leadership, Umbrella Insurance, Cross-functional Team..., Casualty, Risk Management, Team Building, Change Management, Data Modeling, Business Requirements, Legal Liability, Team Leadership, Access, Business Process, Governance, Training, Commercial Insurance, Professional Liability, Subrogation, Homeowners, Claims Resolution, Underwriting, Property Damage, Business Systems..., Technology Evangelist, Solution Implementation, Subject Matter Experts, Medicare, Compliance, MMSEA Section 111..., Workflow Management, Claims Handling, Call Centers
Education
Cornell University 1989 — 1993
BA, Government, Archaeology
University of Washington, Tacoma
PEMCO January 1981 - Present
Gulton Industries April 1974 - January 1979
Northrop Grumman Aerospace Systems June 1966 - April 1974
Education
Manhattan College 1962 — 1966
BSEE, Electrical and Electronics Engineering
Adelphi University
QBE North America April 2013 - Present
U.S. HealthWorks July 2011 - August 2011
Mills Music February 2008 - April 2010
Seattle Nephrology May 2008 - June 2008
Express Personnel February 2005 - March 2005
PEMCO March 1993 - November 2004
USF&G February 1991 - January 1993
Various positions January 1989 - February 1991
Skills
Customer Service, System Administration, Microsoft Excel, Data Entry, Microsoft Office, Invoicing, Insurance, Software Documentation, Administrative..., Medical Records, Payroll, Management, Outlook, Access, Microsoft Word, Medical Terminology
Education
Edmonds Community College 2010 — 2012
Certificate, Medical Billing Specialist, 4.0
Edmonds Community College 2010 — 2012
Certificate, Medical Administrative Assistant and Medical Billing Specialist
Edmonds Community College 2010 — 2011
Certificate, Medical Administrative Assistant, 3.99
PEMCO June 2009 - September 2009
Education
Central Washington University 2006 — 2010
PEMCO August 2012 - Present
Skills
Customer Satisfaction, Insurance, Leadership, Vendor Management, Customer Service, Outlook
Education
Highline College 1979 — 1980
High School, Medical/Clinical Assistant, B
PEMCO Ltd. February 2011 - Present
Pemco Limited February 2011 - Present
PEMCO February 2011 - Present
Springman, braiden, wilson and pontius July 2010 - March 2012
Springman, Braiden July 2010 - February 2011
twisted olive November 2009 - January 2011
overtime bar and grill June 2009 - November 2009
statefarm July 2007 - June 2009
State Farm Insurance July 2005 - April 2007
Skills
Customer Service, Microsoft Office, Excel, Word, PowerPoint, Training, Social Networking, Time Management, Public Speaking, Accounts Payable
Education
Aims Community College 2013 — 2016
Liberal Arts, Psychology
Living Word Academy High School
Diploma
PEMCO 2001 - Present
Altech Financial Services, Inc November 1999 - Present
Allstate October 1989 - December 1999
Allstate December 1989 - November 1999
Skills
Claim, Whole Life, Team Building, Negotiation, Operations Management, Policy, Strategic Planning, Budgets, Forecasting, New Business Development, Change Management, Sales Management, Retail, Business Requirements, Metrics, Financial Analysis, Microsoft Office, Risk Management, Insurance, Sales, Property & Casualty..., Customer Service, Underwriting, Commercial Insurance, General Insurance
Education
Central Washington University 1982 — 1986
Bachelor of Science, Business Administration
Central Washington University 1982 — 1986
Bachelor's degree, Business Administration and Management, General
PEMCO July 2012 - September 2014
Via Radiology February 2011 - July 2012
UW Physicians April 2010 - October 2010
Washington State Bar Association July 2008 - April 2010
Orthopedics International April 2006 - July 2008
Valley Mental Health December 2003 - April 2006
Skills
Administrative..., Event Planning, Outlook, Microsoft Office, MS Outlook, SharePoint, Adobe CS6, MS Access, InDesign, Illustrator, Photoshop, Visio, Data Entry
Education
University of Washington 2011 — 2013
Bachelor of Arts (B.A.), Communication, General
University of Washington 2011 — 2013
Bachelor of Arts (B.A.), Humanities/Humanistic Studies
University of Washington 2011 — 2013
Bachelor of Arts (B.A.), Social Sciences
Bellevue Community College 2013 — 2013
Professional Certificate, Graphic Design
PEMCO September 2007 - Present
School Employees Credit Union of Washington November 1999 - September 2007
US West Communications May 1987 - June 1996
Skills
Customer Satisfaction, Property & Casualty..., Call Center, Process Improvement, Call Centers, Coaching, Insurance, Training, Customer Service, Team Leadership, Customer Experience, Outlook, Operations Management, Claim, Vendor Management, Leadership, Software Documentation
Education
Gonzaga University 2014 — 2016
Master of Arts (MA), Organizational Leadership
University of Puget Sound 1987 — 1991
BA, Business, Finance, Mathematics, Economics
PEMCO June 2007 - January 2015
Pacific Rim Import Corp. July 2002 - February 2007
West Marine July 1999 - July 2002
Lowe's Home Improvement June 1994 - July 1999
Skills
Project Management, SharePoint, Program Management, Vendor Management, Process Improvement, Technical Support, Change Management, Networking, Software Documentation, Business Analysis, Management, IT Management, Disaster Recovery, Integration, Hardware, Troubleshooting, Desktop Support..., Microsoft Excel, Visio, Microsoft Word
Education
Highline Community College
Associate of Arts and Sciences (A.A.S.), Business & Accounting
Highline Community College
Associate of Science (A.S.), Information Technology
PEMCO September 2007 - January 2009
Act-1 Personnel Services April 2007 - June 2007
Mobi PCS March 2006 - December 2006
Olsten Staffing Services August 2005 - March 2006
Skills
Data Entry, Microsoft Office 2010, Typing, Customer Satisfaction, Call Centers, Ten Key, Internet, E-mail, Multi-tasking..., Teamwork
Education
Bryant and Stratton College 2011 — 2013
Associate's degree, Administrative Assistant and Secretarial Science, General
Academy of Our Lady of Guam 1997 — 2001
YMCA January 2015 - Present
YMCA 1999 - Present
PEMCO February 2012 - November 2014
PEMCO August 2004 - February 2012
PEMCO August 1995 - August 2004
Bank of America (Seafirst Bank) March 1990 - August 1995
Boeing March 1989 - March 1990
Nordstrom May 1988 - March 1989
Buck Creek State Park March 1984 - March 1988
Skills
Analysis, Program Management, Insurance, Customer-focused Service, Claim, Customer Service, Process Management, Consulting, Time Management, General Insurance, Property & Casualty..., Negotiation, Tracking, Reporting, Program Support, Training, Fitness Consulting, Customer Advocacy, Program Coordination
Education
Central State University 1980 — 1984
BS, Business Administration
Travelers September 2011 - Present
PEMCO November 2007 - September 2011
PEMCO Mutual Insurance Co. 2007 - 2011
Skills
Strategic Planning, Change Management, Coaching, Communication, Project Management, Goal-driven leader, Insurance, Management, Property & Casualty..., Team Building, Program Management, Leadership, Operations Management, Process Improvement, Call Centers, Employee Benefits, Training, Risk Management
Education
Eastern Washington University 1987 — 1991
BA, Recreation Management
Landmark Group, Inc. February 1998 - November 1998
PEMCO March 1990 - January 1998
Skills
Graphic Design, Logo Design, Typography, Illustrator, InDesign, Layout, Adobe Creative Suite, Posters, Corporate Identity, Brochures, Illustration, Art Direction, Graphics, Flyers, Photoshop, Mac, QuarkXPress, Newsletters
Education
Bradley University 1984 — 1988
Bachelor of Science (BS), Art (Graphic Design Concentration)
Porch August 2015 - Present
Microsoft January 2015 - Present
PEMCO June 2014 - September 2014
Chasing Fireflies January 2014 - April 2014
Chasing Fireflies July 2013 - March 2014
Skills
Teamwork, Research, Project Management, Leadership, Strategic Planning, Time Management, Marketing, Troubleshooting, SQL, JavaScript, HTML, CSS, Customer Service, Public Speaking
Education
Seattle Central Community College 2012 — 2013
Raisbeck Aviation High School 2007 — 2011
Bellevue College
Associate's Degree, Information Technology
South Kitsap School District February 2014 - Present
Sound Credit Union September 2012 - February 2014
Sound Credit Union January 2012 - September 2012
Sound Credit Union January 2010 - January 2011
PEMCO May 2009 - September 2009
Skills
Human Resources, Employee Training, Curriculum Design, Customer Service, Consumer Lending, Financial Services, Instructor-led Training, Technical Training
Education
City University of Seattle 2006 — 2009
Bachelor of Science (BS), Business Administration and Management, General
Central Washington University 2005 — 2006
Monroe School District September 2014 - Present
Monroe School District October 2009 - September 2014
Hidden River Middle School September 2001 - October 2009
PEMCO February 1980 - June 1982
Skills
Microsoft Office, Administrative..., PowerPoint, Outlook, Office Management, Microsoft Word, Data Entry, Office Administration, Microsoft Excel, Event Planning, English, Administration, Research, Teamwork, Spreadsheets, Public Speaking, Customer Service, Nonprofits, Time Management, Event Management, Community Outreach, Editing, Telephone Skills
Education
Bellevue College
PEMCO
Skills
SharePoint, Active Directory, Data Center, Disaster Recovery, Vendor Management, Visio, IT Management, ITIL
Education
De Anza College