Penncro Associates
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Penncro Associates Employees
Employee
Years
Job
Industry
Shaniqua Hester Shaniqua Hester's Penncro Associates Experience July 2012 - January 2013
Job Customer Service Manager
Industry Consumer Services
Experience
Walmart October 2014 - Present
Navasota Independent School District February 2011 - Present
United Recovery Systems LP October 2013 - January 2014
Tobi Health Care June 2013 - August 2013
Penncro Associates July 2012 - January 2013
Wal-Mart August 2011 - July 2012
Intramural Sports August 2009 - May 2010
Brookshire Brothers, Inc. November 2006 - August 2007
Skills
Customer Service, Microsoft Word, PowerPoint, Time Management, Microsoft Office, Teamwork, Sales, Cashiering, Data Entry, Customer Satisfaction, Teaching, Leadership, Team Building
Education
Blinn College 2013 — 2014
Psychology Biology
Prarie View A&M University 2008 — 2012
Bachelors, Psychology, Nursing
Walmart October 2014 - Present
Navasota Independent School District February 2011 - Present
United Recovery Systems LP October 2013 - January 2014
Tobi Health Care June 2013 - August 2013
Penncro Associates July 2012 - January 2013
Wal-Mart August 2011 - July 2012
Intramural Sports August 2009 - May 2010
Brookshire Brothers, Inc. November 2006 - August 2007
Skills
Customer Service, Microsoft Word, PowerPoint, Time Management, Microsoft Office, Teamwork, Sales, Cashiering, Data Entry, Customer Satisfaction, Teaching, Leadership, Team Building
Education
Blinn College 2013 — 2014
Psychology Biology
Prarie View A&M University 2008 — 2012
Bachelors, Psychology, Nursing
Lia Johnson-Baker Lia Johnson-Baker's Penncro Associates Experience 2010 - 2012
Job Usher, Concession at AMC Theatres
Industry Financial Services
Experience
AMC Theatres August 2013 - Present
HealthPlan Services April 2013 - June 2013
Penncro Associates 2010 - 2012
Skills
Credit, Financial Services, Credit Cards, Financial Analysis, Banking, Risk Management, Data Entry, Customer Service, Underwriting, Customer Experience, Microsoft Word, Skip Tracing, Team Leadership, PowerPoint, Teamwork, Management, Training, Accounts Receivable, Call Centers
Education
Hillsborough Community College 2013 — 2016
Associate of Arts (A.A.), Photojournalism, B
Cy-fair High School 2006 — 2008
Brandon High School
South Texas College
AMC Theatres August 2013 - Present
HealthPlan Services April 2013 - June 2013
Penncro Associates 2010 - 2012
Skills
Credit, Financial Services, Credit Cards, Financial Analysis, Banking, Risk Management, Data Entry, Customer Service, Underwriting, Customer Experience, Microsoft Word, Skip Tracing, Team Leadership, PowerPoint, Teamwork, Management, Training, Accounts Receivable, Call Centers
Education
Hillsborough Community College 2013 — 2016
Associate of Arts (A.A.), Photojournalism, B
Cy-fair High School 2006 — 2008
Brandon High School
South Texas College
Vernesther Mallard Vernesther Mallard's Penncro Associates Experience December 2007 - April 2008
Job Healthcare Adminsitrator
Industry Insurance
Experience
Corporate Call Center September 2010 - February 2013
ACS September 2009 - December 2009
Catholic Health Initiatives August 2008 - July 2009
Penncro Associates December 2007 - April 2008
Skills
Insurance Sales, A/R collections, Medical Billing, Third Party Collections, Customer Service, Call Centers, Medicare Part D, Medicare Advantage, Medicare, Insurance, Employee Benefits, Health Insurance, Claim, Sales, Property & Casualty..., Time Management
Education
Lincoln Technical Institute-Philadelphia 2006 — 2007
Certificate, Medical Coding and Billing, 3.99
Blue Ridge Job Corps 1994 — 1994
GED, General Studies, 3.75
Corporate Call Center September 2010 - February 2013
ACS September 2009 - December 2009
Catholic Health Initiatives August 2008 - July 2009
Penncro Associates December 2007 - April 2008
Skills
Insurance Sales, A/R collections, Medical Billing, Third Party Collections, Customer Service, Call Centers, Medicare Part D, Medicare Advantage, Medicare, Insurance, Employee Benefits, Health Insurance, Claim, Sales, Property & Casualty..., Time Management
Education
Lincoln Technical Institute-Philadelphia 2006 — 2007
Certificate, Medical Coding and Billing, 3.99
Blue Ridge Job Corps 1994 — 1994
GED, General Studies, 3.75
Kehyla Rodriguez Kehyla Rodriguez's Penncro Associates Experience May 2006 - August 2007
Job bilingual teacher at PSJA ISD
Industry Education Management
Experience
Dr. Carlos Castaneda Elementary, McAllen ISD October 2011 - Present
PSJA ISD August 2011 - Present
Ramirez Elementary, PSJA ISD July 2011 - Present
North San Juan Elementary, PSJA ISD October 2010 - Present
Montecristo Elementary, Edinburg ISD April 2010 - Present
Fossum Middle School September 2009 - October 2010
fossum middle school August 2008 - May 2010
Penncro Associates May 2006 - August 2007
Skills
english and spanish..., Customer Service, Spanish, Teaching, Time Management, Classroom, English, Public Speaking, Microsoft Office, Training, Microsoft Word, PowerPoint, Coaching, Team Building
Education
The University of Texas-Pan American 2007 — 2011
Bachelor of Applied Science (B.A.Sc.), Education
The University of Texas
Bachelor of Interdisciplinary Studies, Bilingual Education
Dr. Carlos Castaneda Elementary, McAllen ISD October 2011 - Present
PSJA ISD August 2011 - Present
Ramirez Elementary, PSJA ISD July 2011 - Present
North San Juan Elementary, PSJA ISD October 2010 - Present
Montecristo Elementary, Edinburg ISD April 2010 - Present
Fossum Middle School September 2009 - October 2010
fossum middle school August 2008 - May 2010
Penncro Associates May 2006 - August 2007
Skills
english and spanish..., Customer Service, Spanish, Teaching, Time Management, Classroom, English, Public Speaking, Microsoft Office, Training, Microsoft Word, PowerPoint, Coaching, Team Building
Education
The University of Texas-Pan American 2007 — 2011
Bachelor of Applied Science (B.A.Sc.), Education
The University of Texas
Bachelor of Interdisciplinary Studies, Bilingual Education
Patrick White Patrick White's Penncro Associates Experience October 2008 - January 2009
Job Branch Manager at Scottrade
Industry Financial Services
Experience
Scottrade June 2014 - Present
Scottrade February 2009 - June 2014
Penncro Associates October 2008 - January 2009
Skills
Series 63, Securities, Series 7, Mutual Funds, Equities, Investments, Portfolio Management, Fixed Income, Financial Modeling, FINRA, Options, Wealth Management, Financial Markets, Strategic Financial..., Investment Strategies, Financial Analysis, Asset Allocation, Financial Planning
Education
Temple University - Fox School of Business and Management 2004 — 2008
Bachelor of Business Administration (B.B.A.), Business and Law
Scottrade June 2014 - Present
Scottrade February 2009 - June 2014
Penncro Associates October 2008 - January 2009
Skills
Series 63, Securities, Series 7, Mutual Funds, Equities, Investments, Portfolio Management, Fixed Income, Financial Modeling, FINRA, Options, Wealth Management, Financial Markets, Strategic Financial..., Investment Strategies, Financial Analysis, Asset Allocation, Financial Planning
Education
Temple University - Fox School of Business and Management 2004 — 2008
Bachelor of Business Administration (B.B.A.), Business and Law
Clinton Lawrence Clinton Lawrence's Penncro Associates Experience 2013 - 2014
Job Banking Professional
Industry Banking
Experience
Ashford University January 2011 - Present
penncro associates 2013 - 2014
voter consumer registration March 2008 - May 2008
Skills
Computer Repair, Call Centers, Customer Service, Computer Proficiency, Sales, Marketing, Mortgage Servicing
Education
Ashford University 2011 — 2015
Associate of Arts (AA), Environmental Science
Caldwell high school 2000 — 2004
Ashford University January 2011 - Present
penncro associates 2013 - 2014
voter consumer registration March 2008 - May 2008
Skills
Computer Repair, Call Centers, Customer Service, Computer Proficiency, Sales, Marketing, Mortgage Servicing
Education
Ashford University 2011 — 2015
Associate of Arts (AA), Environmental Science
Caldwell high school 2000 — 2004
Tomika Johnson Tomika Johnson's Penncro Associates Experience March 2003 - October 2004
Job Technical Support at Comcast
Industry Media Production
Experience
Comcast March 2015 - Present
Comcast July 2013 - May 2015
Comcast February 2005 - July 2013
Penncro Associates March 2003 - October 2004
Skills
Work Well Independently, Team Leadership, Team-oriented, Team Building, Dependable Team Player, Dependent, Social Services, Social Skills, Volunteering, Volunteer Management, Typing, Written & Verbal..., Front Office, Microsoft Office, Office Management, Office Administration, Goal-oriented..., Strongly self-motivated, Highly Dedicated, Professional Services, Customer Service, Teaching, Telecommunications, Technical Support, Community Outreach, Sales Operations, Qualitative Research, Sales, Microsoft Word, Project Management, Call Centers, PowerPoint, Customer Satisfaction, Customer Retention, Time Management, Data Entry, Event Planning, Outlook, Management, Interviews, Troubleshooting, Networking, Telephone Skills, Strategy
Education
Lamar University 2014 — 2016
Master of Arts (MA), Mental Health Counseling/Counselor
Ashford University 2010 — 2013
Bachelor of Applied Science (BASc), Social Sciences
University of Washington 2000 — 2002
Comcast March 2015 - Present
Comcast July 2013 - May 2015
Comcast February 2005 - July 2013
Penncro Associates March 2003 - October 2004
Skills
Work Well Independently, Team Leadership, Team-oriented, Team Building, Dependable Team Player, Dependent, Social Services, Social Skills, Volunteering, Volunteer Management, Typing, Written & Verbal..., Front Office, Microsoft Office, Office Management, Office Administration, Goal-oriented..., Strongly self-motivated, Highly Dedicated, Professional Services, Customer Service, Teaching, Telecommunications, Technical Support, Community Outreach, Sales Operations, Qualitative Research, Sales, Microsoft Word, Project Management, Call Centers, PowerPoint, Customer Satisfaction, Customer Retention, Time Management, Data Entry, Event Planning, Outlook, Management, Interviews, Troubleshooting, Networking, Telephone Skills, Strategy
Education
Lamar University 2014 — 2016
Master of Arts (MA), Mental Health Counseling/Counselor
Ashford University 2010 — 2013
Bachelor of Applied Science (BASc), Social Sciences
University of Washington 2000 — 2002
Carol Ann Ostavitz Carol Ann Ostavitz's Penncro Associates Experience September 2001 - November 2001
Job administration and Secretary
Industry Medical Practice
Experience
Aluminum Color Industries November 2001 - August 2002
Penncro Associates September 2001 - November 2001
TNS Intersearch May 2001 - June 2001
Skills
MS Word, MS Excel, MS PowerPoint, MS Visio, Fedora 12, RAPTOR, Visual Basic, Windows, Able to use web page..., Java, MYSQL, Python 2.6, Adobe Flash, Manage files and..., Experience using..., Skilled in operations..., jGRASP, Adobe action script, Fast-paced learning..., Have good phone skills, Hands on orientation, Shipping and receiving, Front-Desk Reception, Self-motivated, Know proper etiquette, Filing, Calendaring, Spreadsheets/Reports, Adapt quickly, Good listener, Proficient in data entry, Proof and Edit, Administration
Education
itt technical institute-Ohio 2014 — 2016
associates in medical assisting and administration
ITT Technical Institute
Associate of Applied Science, Software Development Technology
Mahoning County Career and Technical Center 1998 — 2000
Vocational Certificate, Business Computer Systems
Lowellville High School
Diploma
Aluminum Color Industries November 2001 - August 2002
Penncro Associates September 2001 - November 2001
TNS Intersearch May 2001 - June 2001
Skills
MS Word, MS Excel, MS PowerPoint, MS Visio, Fedora 12, RAPTOR, Visual Basic, Windows, Able to use web page..., Java, MYSQL, Python 2.6, Adobe Flash, Manage files and..., Experience using..., Skilled in operations..., jGRASP, Adobe action script, Fast-paced learning..., Have good phone skills, Hands on orientation, Shipping and receiving, Front-Desk Reception, Self-motivated, Know proper etiquette, Filing, Calendaring, Spreadsheets/Reports, Adapt quickly, Good listener, Proficient in data entry, Proof and Edit, Administration
Education
itt technical institute-Ohio 2014 — 2016
associates in medical assisting and administration
ITT Technical Institute
Associate of Applied Science, Software Development Technology
Mahoning County Career and Technical Center 1998 — 2000
Vocational Certificate, Business Computer Systems
Lowellville High School
Diploma
Debra Owens Debra Owens's Penncro Associates Experience September 2012 - Present
Job Home Retention Specialist at Penncro Associates
Industry Telecommunications
Experience
Penncro Associates September 2012 - Present
Self Employed May 2010 - September 2012
West Corporation 2006 - 2010
Skills
Troubleshooting, Telecommunications, Telephony, VoIP, IVR, Technical Support, ACD, Cabling, T1, CTI, Switches, ISDN, XP
Education
Alvin Community College 1998 — 1999
Business Office Technology, Microcomputer Technology, 3.8
Penncro Associates September 2012 - Present
Self Employed May 2010 - September 2012
West Corporation 2006 - 2010
Skills
Troubleshooting, Telecommunications, Telephony, VoIP, IVR, Technical Support, ACD, Cabling, T1, CTI, Switches, ISDN, XP
Education
Alvin Community College 1998 — 1999
Business Office Technology, Microcomputer Technology, 3.8
Glenn Fernandez Glenn Fernandez's Penncro Associates Experience August 1999 - May 2004
Job IT Specialist at University of Hawaii At Hilo
Industry Higher Education
Experience
University of Hawaii At Hilo October 2011 - Present
Parents and Children Together Head Start November 2010 - November 2011
CDI Head Start April 2009 - November 2010
Hawaii County Economic Opportunity Council Head Start October 2007 - April 2009
Coconut Wireless February 2007 - October 2007
Suisan Company, Ltd. July 2006 - January 2007
Hawaii County Economic Opportunity Council Head Start March 2005 - January 2006
The Computer Store January 2005 - March 2005
Penncro Associates August 1999 - May 2004
Hawaii Air National Guard May 1991 - January 2001
Skills
LAN/WAN Management, Server Management, Database Management, Database Analysis, Installation of LAN..., Software/Hardware..., Help Desk Management, Website Design, Computer Training, Building PC systems, Technology Plan..., E-Rate Submission, Help Desk Support, Technical Support, Hardware, Data Analysis, Servers, Database Admin, Troubleshooting, Software Installation, Firewalls, Network Topology, Web Design, Windows, Unix, Information Technology, Routers, Management, Database Administration, Microsoft Office, Public Speaking, Research
Education
University of Hawaii at Hilo 1984 — 1992
Bachelor's degree, Computer Science
Hilo High School 1978 — 1982
University of Hawaii At Hilo October 2011 - Present
Parents and Children Together Head Start November 2010 - November 2011
CDI Head Start April 2009 - November 2010
Hawaii County Economic Opportunity Council Head Start October 2007 - April 2009
Coconut Wireless February 2007 - October 2007
Suisan Company, Ltd. July 2006 - January 2007
Hawaii County Economic Opportunity Council Head Start March 2005 - January 2006
The Computer Store January 2005 - March 2005
Penncro Associates August 1999 - May 2004
Hawaii Air National Guard May 1991 - January 2001
Skills
LAN/WAN Management, Server Management, Database Management, Database Analysis, Installation of LAN..., Software/Hardware..., Help Desk Management, Website Design, Computer Training, Building PC systems, Technology Plan..., E-Rate Submission, Help Desk Support, Technical Support, Hardware, Data Analysis, Servers, Database Admin, Troubleshooting, Software Installation, Firewalls, Network Topology, Web Design, Windows, Unix, Information Technology, Routers, Management, Database Administration, Microsoft Office, Public Speaking, Research
Education
University of Hawaii at Hilo 1984 — 1992
Bachelor's degree, Computer Science
Hilo High School 1978 — 1982
Kevin M. Boland Kevin M. Boland's Penncro Associates Experience 1999 - 2001
Job Enterprise Architect at Bentley Systems
Industry Computer Networking
Experience
Bentley Systems August 2015 - Present
Bentley Systems September 2013 - August 2015
Bentley Systems February 2007 - September 2012
Bentley Systems, Inc May 2005 - February 2007
Bentley Systems February 2001 - May 2005
Penncro Associates 1999 - 2001
Skills
Citrix, Wireshark, Terminal Server, MS Office Suite, Amazon AWS, VMware Infrastructure, VMware Fusion, Mac OS X, Cisco IOS, Apple Software, Network Architecture, Network Engineering, Network Security, Internet Security, Security Clearance, Data Security, Security Management, Nmap, Riverbed, Performance Analysis, Performance Testing, IIS, Amazon Web Services..., Cloud Computing, Software Engineering, Integration, SharePoint, Servers, VMware ESX, Enterprise Software, Security, VMware, Document Management, OS X, Microsoft Office, Microsoft SQL Server, SAP CRM, Windows, Networking, System Administration
Education
University of Phoenix 2000 — 2004
Computer Learning Center, Inc 1999 — 2000
Penn State University
Bentley Systems August 2015 - Present
Bentley Systems September 2013 - August 2015
Bentley Systems February 2007 - September 2012
Bentley Systems, Inc May 2005 - February 2007
Bentley Systems February 2001 - May 2005
Penncro Associates 1999 - 2001
Skills
Citrix, Wireshark, Terminal Server, MS Office Suite, Amazon AWS, VMware Infrastructure, VMware Fusion, Mac OS X, Cisco IOS, Apple Software, Network Architecture, Network Engineering, Network Security, Internet Security, Security Clearance, Data Security, Security Management, Nmap, Riverbed, Performance Analysis, Performance Testing, IIS, Amazon Web Services..., Cloud Computing, Software Engineering, Integration, SharePoint, Servers, VMware ESX, Enterprise Software, Security, VMware, Document Management, OS X, Microsoft Office, Microsoft SQL Server, SAP CRM, Windows, Networking, System Administration
Education
University of Phoenix 2000 — 2004
Computer Learning Center, Inc 1999 — 2000
Penn State University
Cedric Scott Cedric Scott's Penncro Associates Experience 2000 - 2003
Job Collection Manager, AMG Financial/Schreiber Law Firm
Industry Financial Services
Experience
AMG Financial/Schreiber Law Firm July 2013 - Present
Sage Capital Recovery March 2011 - June 2013
What it Takes 2012 - 2012
SRA 2007 - 2008
Accounts Receivables Management April 2004 - August 2007
PRS 2006 - 2007
Penncro Associates 2000 - 2003
NCO Financial Systems January 1993 - June 2002
Pre Paid Legal 2000 - 2001
Skills
Insurance, Microsoft Excel, Claim, Customer Service, Process Improvement, Budgets, Microsoft Office, Microsoft Word, Claims Management, Accounts Receivable, Financial Reporting, Financial Analysis, Financial Risk, Accounts Payable, Account Reconciliation, Business Planning, Call Centers, Training, Team Building, Executive Management, Access, Skip Tracing, Banking, Debt Settlement, Credit, Leadership, Credit Risk, Finance, Credit Cards, Loans, Default, Analysis, Debt Management, Loss Mitigation, Mortgage Servicing, Forecasting
Education
Penn State University 1988 — 1993
Secondary Education
john bartram high school 1981 — 1985
High School Diploma, Member of National Honor Society
AMG Financial/Schreiber Law Firm July 2013 - Present
Sage Capital Recovery March 2011 - June 2013
What it Takes 2012 - 2012
SRA 2007 - 2008
Accounts Receivables Management April 2004 - August 2007
PRS 2006 - 2007
Penncro Associates 2000 - 2003
NCO Financial Systems January 1993 - June 2002
Pre Paid Legal 2000 - 2001
Skills
Insurance, Microsoft Excel, Claim, Customer Service, Process Improvement, Budgets, Microsoft Office, Microsoft Word, Claims Management, Accounts Receivable, Financial Reporting, Financial Analysis, Financial Risk, Accounts Payable, Account Reconciliation, Business Planning, Call Centers, Training, Team Building, Executive Management, Access, Skip Tracing, Banking, Debt Settlement, Credit, Leadership, Credit Risk, Finance, Credit Cards, Loans, Default, Analysis, Debt Management, Loss Mitigation, Mortgage Servicing, Forecasting
Education
Penn State University 1988 — 1993
Secondary Education
john bartram high school 1981 — 1985
High School Diploma, Member of National Honor Society
Stephen Espinosa Stephen Espinosa's Penncro Associates Experience July 2007 - January 2008
Job Entrepreneur
Industry Marketing and Advertising
Experience
Life2X July 2010 - Present
The Customer Advantage (TCA) March 2011 - Present
Dynastar Energy October 2010 - December 2011
Penncro Associates July 2007 - January 2008
Southwest Voter Registration Education Project September 2006 - November 2006
Skills
Small Business, Marketing, Training, Management, Social Media Marketing, Entrepreneurship, Online Advertising, Social Networking, Online Marketing, Email Marketing, Social Media, Advertising, Marketing Strategy, Facebook, Retail
Education
The University of Texas-Pan American 2005 — 2012
Bachelor of Arts in Anthropology, United States Anthropology
Life2X July 2010 - Present
The Customer Advantage (TCA) March 2011 - Present
Dynastar Energy October 2010 - December 2011
Penncro Associates July 2007 - January 2008
Southwest Voter Registration Education Project September 2006 - November 2006
Skills
Small Business, Marketing, Training, Management, Social Media Marketing, Entrepreneurship, Online Advertising, Social Networking, Online Marketing, Email Marketing, Social Media, Advertising, Marketing Strategy, Facebook, Retail
Education
The University of Texas-Pan American 2005 — 2012
Bachelor of Arts in Anthropology, United States Anthropology
Adonis Henry Adonis Henry's Penncro Associates Experience August 2001 - January 2003
Job Paratransit Driver at Krapf Bus Companies
Industry Health, Wellness and Fitness
Experience
Direct Sales Solutions September 2012 - Present
Krapf Bus Companies January 2012 - Present
Town & Country Auto parts January 2011 - September 2011
Insight Global November 2010 - December 2010
Financial Destination Inc January 2010 - September 2010
Self-Employed August 2009 - November 2009
Rite Aid October 2008 - July 2009
On Time Staffing Agency August 2007 - December 2007
Penncro Associates August 2001 - January 2003
Checkers Fast Food Restaurant January 1999 - January 2000
Skills
Microsoft Office, Data Entry, Customer Service, Call Center, Blogging, English, Acting, Statistics, Psychology, Writing, Composition, Computers, Android, Sociology, Geometry, Philosophy, History, Religion, Diet, Nutrition, Public Speaking, heartsaver, Cpr Certified, AED, 34 WPM, Class B CDL
Education
Temple University 2013 — 2015
Community College of Philadelphia 2008 — 2012
Associate of Arts (A.A.), Science, Culture and Technology, 3.18
John Bartram High School 1996 — 1999
Diploma
Direct Sales Solutions September 2012 - Present
Krapf Bus Companies January 2012 - Present
Town & Country Auto parts January 2011 - September 2011
Insight Global November 2010 - December 2010
Financial Destination Inc January 2010 - September 2010
Self-Employed August 2009 - November 2009
Rite Aid October 2008 - July 2009
On Time Staffing Agency August 2007 - December 2007
Penncro Associates August 2001 - January 2003
Checkers Fast Food Restaurant January 1999 - January 2000
Skills
Microsoft Office, Data Entry, Customer Service, Call Center, Blogging, English, Acting, Statistics, Psychology, Writing, Composition, Computers, Android, Sociology, Geometry, Philosophy, History, Religion, Diet, Nutrition, Public Speaking, heartsaver, Cpr Certified, AED, 34 WPM, Class B CDL
Education
Temple University 2013 — 2015
Community College of Philadelphia 2008 — 2012
Associate of Arts (A.A.), Science, Culture and Technology, 3.18
John Bartram High School 1996 — 1999
Diploma
Phil Charette Phil Charette's Penncro Associates Experience 2008 - February 2013
Job Director of Training and Education
Industry Real Estate
Experience
Penncro Associates 2008 - February 2013
Home Connects GMAC April 2006 - January 2007
Homecomings Financial December 1999 - April 2006
GMAC ResCap 1999 - 2006
Skills
Training, Human Resources, Leadership, Employee Training, Management, Business Development, Risk Management, Personnel Management, Call Centers, Program Management, Strategy, Budgets, Executive Management, Marketing, Vendor Management, Process Improvement, Business Planning, Performance Management, Leadership Development, Change Management, Employee Relations, Organizational..., Recruiting, Team Building, Operations Management, Coaching, Cross-functional Team..., Strategic Planning, Team Leadership, Banking, Team Management, Outsourcing
Education
University of Colorado Boulder
Penncro Associates 2008 - February 2013
Home Connects GMAC April 2006 - January 2007
Homecomings Financial December 1999 - April 2006
GMAC ResCap 1999 - 2006
Skills
Training, Human Resources, Leadership, Employee Training, Management, Business Development, Risk Management, Personnel Management, Call Centers, Program Management, Strategy, Budgets, Executive Management, Marketing, Vendor Management, Process Improvement, Business Planning, Performance Management, Leadership Development, Change Management, Employee Relations, Organizational..., Recruiting, Team Building, Operations Management, Coaching, Cross-functional Team..., Strategic Planning, Team Leadership, Banking, Team Management, Outsourcing
Education
University of Colorado Boulder
Ryan Dendy Ryan Dendy's Penncro Associates Experience August 2001 - November 2006
Job Director of Operations at Focus Receivables Management
Industry Financial Services
Experience
Focus Receivables Management October 2012 - Present
Vital Recovery Solutions February 2010 - July 2012
Alliance One November 2006 - November 2009
Penncro Associates August 2001 - November 2006
Skills
Office management, Team building and..., Staff Development and..., Report and Document..., Complaint Handling and..., Collections margin..., Excellent Analytical..., Focused Strategic..., Cost Reduction..., meeting and event..., High Monthly Fee intake, Performance and Result..., Quality Assurance, Management of Special..., Accounts Receivable, Analysis, Banking, Budgets, Business Process..., Credit, Call Centers, Credit Cards, Customer Satisfaction, Customer Service, Executive Management, Leadership, Management, Forecasting, Office Management, Operations Management, Microsoft Excel, Outsourcing, Process Improvement, Risk Management, Skip Tracing, Project Planning, Team Building, Time Management, Training, Vendor Management, Team Leadership
Education
Clark Atlanta University
Clark Atlanta University
Focus Receivables Management October 2012 - Present
Vital Recovery Solutions February 2010 - July 2012
Alliance One November 2006 - November 2009
Penncro Associates August 2001 - November 2006
Skills
Office management, Team building and..., Staff Development and..., Report and Document..., Complaint Handling and..., Collections margin..., Excellent Analytical..., Focused Strategic..., Cost Reduction..., meeting and event..., High Monthly Fee intake, Performance and Result..., Quality Assurance, Management of Special..., Accounts Receivable, Analysis, Banking, Budgets, Business Process..., Credit, Call Centers, Credit Cards, Customer Satisfaction, Customer Service, Executive Management, Leadership, Management, Forecasting, Office Management, Operations Management, Microsoft Excel, Outsourcing, Process Improvement, Risk Management, Skip Tracing, Project Planning, Team Building, Time Management, Training, Vendor Management, Team Leadership
Education
Clark Atlanta University
Clark Atlanta University
Mikhail Kniaziewicz Mikhail Kniaziewicz's Penncro Associates Experience 2002 - 2003
Job Technical Engineer/Architect
Industry Information Technology and Services
Experience
Epicor Software Corp May 2011 - Present
IntegriChain 2011 - 2011
mPower Software Services 2010 - 2011
Burlington Coat Factory 2003 - 2010
Penncro Associates 2002 - 2003
Skills
SQL, Microsoft SQL Server, Windows Server, Active Directory, Red Hat Linux, Centos, nagios, LVM, Solaris, Unix, DNS, VMware ESX, Technical Support, Servers, Nagios, VMware
Education
University of Phoenix 2007 — 2008
Master of Information Systems, Technology
University of Phoenix 2005 — 2006
BS Management/E-Business
CHI Institute 2000 — 2002
Associate of Computer Programming, Technology
Bucks County Community College
Associate of Business, Business
Epicor Software Corp May 2011 - Present
IntegriChain 2011 - 2011
mPower Software Services 2010 - 2011
Burlington Coat Factory 2003 - 2010
Penncro Associates 2002 - 2003
Skills
SQL, Microsoft SQL Server, Windows Server, Active Directory, Red Hat Linux, Centos, nagios, LVM, Solaris, Unix, DNS, VMware ESX, Technical Support, Servers, Nagios, VMware
Education
University of Phoenix 2007 — 2008
Master of Information Systems, Technology
University of Phoenix 2005 — 2006
BS Management/E-Business
CHI Institute 2000 — 2002
Associate of Computer Programming, Technology
Bucks County Community College
Associate of Business, Business
Kendall Crouse's Penncro Associates Experience January 2011 - July 2011
Job Stetson Auto Shops
Industry Automotive
Experience
Stetson Auto Shops March 2014 - Present
BVS Constuction July 2012 - August 2012
Penncro Associates January 2011 - July 2011
Academy Sports & Outdoors September 2008 - August 2010
Marblelife of Houston April 2008 - September 2008
Skills
Microsoft Excel, Microsoft Office, Sales, PowerPoint, Public Speaking, Management, Access, Social Media, Customer Service, Event Planning, Leadership, Microsoft Word
Education
San Jacinto College 2008 — 2010
Trinity University 2006 — 2008
Blinn College
Stetson Auto Shops March 2014 - Present
BVS Constuction July 2012 - August 2012
Penncro Associates January 2011 - July 2011
Academy Sports & Outdoors September 2008 - August 2010
Marblelife of Houston April 2008 - September 2008
Skills
Microsoft Excel, Microsoft Office, Sales, PowerPoint, Public Speaking, Management, Access, Social Media, Customer Service, Event Planning, Leadership, Microsoft Word
Education
San Jacinto College 2008 — 2010
Trinity University 2006 — 2008
Blinn College
Michael Richardson Michael Richardson's Penncro Associates Experience January 1999 - February 2000
Job Owner, CEO, and President at Eden Investments, Real estate Investor
Industry Real Estate
Experience
Eden Investments July 2013 - Present
Agape Properties LLC June 2010 - Present
Penncro Associates January 1999 - February 2000
MSI International January 1998 - February 1999
Skills
Knowledgeable in real..., Microsoft Word, Power..., Spreadsheet development, Legal Research, Legal Documents, Team Leadership, Contract Negotiation, Contract drafting, Customer Service, Operations Management, Client Co-ordination, Sellers, Investments, Residential Homes, Real Estate, Strategic Planning, Investment Properties, Real Estate Transactions, Real Estate Development
Education
Palmer Theological Seminary 2013 — 2016
Master of Divinity (MDiv)
DeVry University 2010 — 2012
Bachelor of Science, Business Administration Small Business Management Entrepreneurship, Magna Cum Laude
National Center for Construction Education and Research 2007 — 2009
Diploma, Carpentry I & II
Calvary Christian College and Seminary
Associate of Arts, Biblical Studies
Westmoreland County Community College
Diploma, Business Management
Blackstone Career Institute 2004 — 2005
Diploma, Legal Assistant/Paralegal, 96.29
Pine Grove Vocational Training 2002 — 2004
Certificate, Computer Aided Drafting and Design
Eden Investments July 2013 - Present
Agape Properties LLC June 2010 - Present
Penncro Associates January 1999 - February 2000
MSI International January 1998 - February 1999
Skills
Knowledgeable in real..., Microsoft Word, Power..., Spreadsheet development, Legal Research, Legal Documents, Team Leadership, Contract Negotiation, Contract drafting, Customer Service, Operations Management, Client Co-ordination, Sellers, Investments, Residential Homes, Real Estate, Strategic Planning, Investment Properties, Real Estate Transactions, Real Estate Development
Education
Palmer Theological Seminary 2013 — 2016
Master of Divinity (MDiv)
DeVry University 2010 — 2012
Bachelor of Science, Business Administration Small Business Management Entrepreneurship, Magna Cum Laude
National Center for Construction Education and Research 2007 — 2009
Diploma, Carpentry I & II
Calvary Christian College and Seminary
Associate of Arts, Biblical Studies
Westmoreland County Community College
Diploma, Business Management
Blackstone Career Institute 2004 — 2005
Diploma, Legal Assistant/Paralegal, 96.29
Pine Grove Vocational Training 2002 — 2004
Certificate, Computer Aided Drafting and Design
Rosendo Benitez, Jr. Rosendo Benitez, Jr.'s Penncro Associates Experience December 2007 - April 2008
Job Completions/Workover Coordinator at EOG Resources
Industry Accounting
Experience
Benitez Trenching May 2007 - Present
EOG Resources February 2014 - May 2014
EOG Resources January 2013 - March 2014
Dr. Oscar Sotelo, MD May 2008 - January 2011
Penncro Associates December 2007 - April 2008
Penncro Associates November 2007 - April 2008
Skills
Problem Solving, Microsoft Office, Teamwork, Access, Customer Service, Data Entry, Microsoft Excel, Social Networking, Inventory Control, Invoice Processing, DBMS, XHTML, Java, Sage, Medical Billing, Health Insurance, Finance, Accounting, Oil/Gas, Oil & Gas Industry, Invoicing, PowerPoint, QuickBooks, Microsoft Word
Education
St. Edward's University 2009 — 2012
Bachelor of Business Administration (BBA), Accounting
St. Edward's University 2009 — 2012
Bachelor of Arts (BA), Computer Information Technology
Benitez Trenching May 2007 - Present
EOG Resources February 2014 - May 2014
EOG Resources January 2013 - March 2014
Dr. Oscar Sotelo, MD May 2008 - January 2011
Penncro Associates December 2007 - April 2008
Penncro Associates November 2007 - April 2008
Skills
Problem Solving, Microsoft Office, Teamwork, Access, Customer Service, Data Entry, Microsoft Excel, Social Networking, Inventory Control, Invoice Processing, DBMS, XHTML, Java, Sage, Medical Billing, Health Insurance, Finance, Accounting, Oil/Gas, Oil & Gas Industry, Invoicing, PowerPoint, QuickBooks, Microsoft Word
Education
St. Edward's University 2009 — 2012
Bachelor of Business Administration (BBA), Accounting
St. Edward's University 2009 — 2012
Bachelor of Arts (BA), Computer Information Technology
Alain Perez Alain Perez's Penncro Associates Experience July 2012 - October 2013
Job Information Technology Professional at Texas A&M Transportation Institute
Industry Information Technology and Services
Experience
Texas A&M Transportation Institute October 2013 - Present
Penncro Associates July 2012 - October 2013
Northrop Grumman Information Systems October 2011 - September 2012
Synchrogid May 2011 - October 2011
Texas Tech University August 2010 - May 2011
Skills
Servers, TCP/IP, Software Documentation, Help Desk Support, Microsoft Office, System Administration, Project Management, Management, Technical Support, Analysis, Microsoft Excel, Visual Studio, Customer Service, Call Centers, Time Management, Operations Management, Recruiting, Hardware, Employee Training, Data Analysis, Microsoft Word
Education
Texas Tech University - Rawls College of Business 2008 — 2011
Management of Information Systems, Telecommunications and Network
Texas Tech University - Rawls College of Business 2008 — 2011
MIS , Computer Systems Networking and Telecommunications
Blinn College
Networking, Computer Systems Networking and Telecommunications
Texas A&M Transportation Institute October 2013 - Present
Penncro Associates July 2012 - October 2013
Northrop Grumman Information Systems October 2011 - September 2012
Synchrogid May 2011 - October 2011
Texas Tech University August 2010 - May 2011
Skills
Servers, TCP/IP, Software Documentation, Help Desk Support, Microsoft Office, System Administration, Project Management, Management, Technical Support, Analysis, Microsoft Excel, Visual Studio, Customer Service, Call Centers, Time Management, Operations Management, Recruiting, Hardware, Employee Training, Data Analysis, Microsoft Word
Education
Texas Tech University - Rawls College of Business 2008 — 2011
Management of Information Systems, Telecommunications and Network
Texas Tech University - Rawls College of Business 2008 — 2011
MIS , Computer Systems Networking and Telecommunications
Blinn College
Networking, Computer Systems Networking and Telecommunications
Jose Alfredo Maldonado Jose Alfredo Maldonado's Penncro Associates Experience August 2006 - July 2008
Job IT Operations/Support Analyst at HP Enterprise Services
Industry Information Technology and Services
Experience
HP Enterprise Services May 2015 - Present
Northrop Grumman IT/IIS/NISC September 2012 - May 2015
Pronto Insurance March 2011 - September 2012
Advanced Call Center Technologies November 2008 - November 2010
Penncro Associates August 2006 - July 2008
Advanced Call Center Technologies May 2000 - July 2006
Skills
CCNA - Cisco Certified..., CCNP - Cisco Certified..., Call Center, Vendor Management, Security, Process Improvement, Operations Management, Team Management, Customer Relations, Customer Service, IT Management, Switches, Microsoft Office, Troubleshooting, Windows, Telecommunications, Problem Solving, Team Leadership
Education
University of Texas at Brownsville 2012 — 2014
Texas A&M University 1995 — 1999
Bachelor of Business Administration (B.B.A.), Management Information Systems
HP Enterprise Services May 2015 - Present
Northrop Grumman IT/IIS/NISC September 2012 - May 2015
Pronto Insurance March 2011 - September 2012
Advanced Call Center Technologies November 2008 - November 2010
Penncro Associates August 2006 - July 2008
Advanced Call Center Technologies May 2000 - July 2006
Skills
CCNA - Cisco Certified..., CCNP - Cisco Certified..., Call Center, Vendor Management, Security, Process Improvement, Operations Management, Team Management, Customer Relations, Customer Service, IT Management, Switches, Microsoft Office, Troubleshooting, Windows, Telecommunications, Problem Solving, Team Leadership
Education
University of Texas at Brownsville 2012 — 2014
Texas A&M University 1995 — 1999
Bachelor of Business Administration (B.B.A.), Management Information Systems
Steve Stauffer Steve Stauffer's Penncro Associates Experience January 2012 - August 2015
Job Vice President of Business Development at Radius Global Solutions LLC
Industry Financial Services
Experience
Radius Global Solutions LLC August 2015 - Present
Penncro Associates January 2012 - August 2015
Penncro Associates, Inc. 2007 - 2011
Penncro Associates September 2004 - April 2007
Advanced Call Center Technologies 2001 - 2003
The CBE Group, Inc. 1998 - 2001
FCA 1995 - 1998
GC Services 1986 - 1995
Pennsylvania Department Of Revenue 1976 - 1986
Skills
Credit Cards, Credit, Executive Management, Call Centers, Risk Management, Management, Credit Analysis, Business Development, Financial Services, Process Improvement, Credit Risk, Operations Management, Call Center, Strategy, Customer Service, Strategic Planning, Banking, Loans, Finance, Mortgage Lending, Vendor Management, Accounts Receivable, Portfolio Management, Loss Mitigation, Outsourcing, Leadership, Coaching, Financial Analysis, Loan Servicing, Team Building, Financial Risk, Relationship Management, Insurance, Mortgage Servicing, Sales, Skip Tracing, Analysis, New Business Development, Customer Satisfaction, Debt Collection, Compliance, Customer Relations, Mortgage, Default, Forecasting
Education
Penn State University 1978 — 1980
york suburban 1970 — 1974
Bachelor of Business Administration (B.B.A.)
Radius Global Solutions LLC August 2015 - Present
Penncro Associates January 2012 - August 2015
Penncro Associates, Inc. 2007 - 2011
Penncro Associates September 2004 - April 2007
Advanced Call Center Technologies 2001 - 2003
The CBE Group, Inc. 1998 - 2001
FCA 1995 - 1998
GC Services 1986 - 1995
Pennsylvania Department Of Revenue 1976 - 1986
Skills
Credit Cards, Credit, Executive Management, Call Centers, Risk Management, Management, Credit Analysis, Business Development, Financial Services, Process Improvement, Credit Risk, Operations Management, Call Center, Strategy, Customer Service, Strategic Planning, Banking, Loans, Finance, Mortgage Lending, Vendor Management, Accounts Receivable, Portfolio Management, Loss Mitigation, Outsourcing, Leadership, Coaching, Financial Analysis, Loan Servicing, Team Building, Financial Risk, Relationship Management, Insurance, Mortgage Servicing, Sales, Skip Tracing, Analysis, New Business Development, Customer Satisfaction, Debt Collection, Compliance, Customer Relations, Mortgage, Default, Forecasting
Education
Penn State University 1978 — 1980
york suburban 1970 — 1974
Bachelor of Business Administration (B.B.A.)
Darien Fernandez Darien Fernandez's Penncro Associates Experience 2001 - 2006
Job Associate Producer at Taos Land and Film Company
Industry Writing and Editing
Experience
Taos Land and Film Company June 2013 - Present
Collective Endeavours May 2012 - Present
Taos Alive September 2012 - April 2013
McElroy for Judge Election Campaign June 2012 - November 2012
Taos Municipal Schools January 2012 - May 2012
South Texas College 2008 - 2009
Penncro Associates 2001 - 2006
Skills
Social Media, Social Media Marketing, Social Skills, Public Speaking, Public Relations, Press Releases, Blogging, Blogger, Live Blogging, Social Media Blogging, Twitter, Facebook, Facebook Marketing, Customer Service, Customer Satisfaction, Customer Insight, Customer Experience, Surveying, Survey Design, SurveyMonkey, Quantity Surveying, Market Research, Web Video, Wordpress, Microsoft Office, Apple, iPhone, Call Center, Cold Calling, Internet, Community Outreach, Nonprofits, Coaching, Teaching, Editing, Research, Event Planning, Fundraising, Photography, WordPress, Social Networking, Call Centers
Education
University of New Mexico 2010 — 2012
Political Science and English
The University of Texas-Pan American 2009 — 2011
Political Science
South Texas College 2007 — 2009
Psychology
Taos Land and Film Company June 2013 - Present
Collective Endeavours May 2012 - Present
Taos Alive September 2012 - April 2013
McElroy for Judge Election Campaign June 2012 - November 2012
Taos Municipal Schools January 2012 - May 2012
South Texas College 2008 - 2009
Penncro Associates 2001 - 2006
Skills
Social Media, Social Media Marketing, Social Skills, Public Speaking, Public Relations, Press Releases, Blogging, Blogger, Live Blogging, Social Media Blogging, Twitter, Facebook, Facebook Marketing, Customer Service, Customer Satisfaction, Customer Insight, Customer Experience, Surveying, Survey Design, SurveyMonkey, Quantity Surveying, Market Research, Web Video, Wordpress, Microsoft Office, Apple, iPhone, Call Center, Cold Calling, Internet, Community Outreach, Nonprofits, Coaching, Teaching, Editing, Research, Event Planning, Fundraising, Photography, WordPress, Social Networking, Call Centers
Education
University of New Mexico 2010 — 2012
Political Science and English
The University of Texas-Pan American 2009 — 2011
Political Science
South Texas College 2007 — 2009
Psychology
Joseph Allia Joseph Allia's Penncro Associates Experience January 1998 - January 1999
Job Owner at ASA Financial LLC
Industry Legal Services
Experience
ASA Financial LLC April 2008 - Present
2002 - 2008 Law Office of Laurence April 2008 - Present
ASA Financial LLC April 2008 - Present
AMP Financial LLC May 2002 - April 2008
2002 First Credit Services / AR Tech January 2002 - May 2002
Thomas Joseph & Associates January 1999 - January 2002
Penncro Associates January 1998 - January 1999
Education
Penn State University 1987 — 1990
BS, Buisness management
ASA Financial LLC April 2008 - Present
2002 - 2008 Law Office of Laurence April 2008 - Present
ASA Financial LLC April 2008 - Present
AMP Financial LLC May 2002 - April 2008
2002 First Credit Services / AR Tech January 2002 - May 2002
Thomas Joseph & Associates January 1999 - January 2002
Penncro Associates January 1998 - January 1999
Education
Penn State University 1987 — 1990
BS, Buisness management
Janis Ewing's Penncro Associates Experience April 2012 - December 2014
Job Senior Recruiter at Penncro Associates
Industry Financial Services
Experience
Penncro Associates April 2012 - December 2014
Texas Workforce Commission July 2010 - April 2012
Management Recruiters of Lynden October 2004 - July 2007
Quality Sewing & Vacuum - Ballard 1993 - 2002
Skills
Sales Management, Recruiting, Resume Writing, Resume, Temporary Placement, Interviews, Training, Coaching, Staff Development, Human Resources, Public Speaking, Customer Service, Workshop Facilitation, Employee Training, Training Delivery, Employee Relations, Workshops, Community Outreach, Workforce Development, Leadership Development, File Management, Job Fairs, Career Counseling, Job Search Strategies, Job Search, Team Building, College Recruiting, Government, Organizational..., Policy, Supervisory Skills, Career Development, New Hire Orientations, Management, Benefits Administration, Employee Benefits, Hiring, Job Coaching, Workforce Planning, Applicant Tracking..., Call Centers, Leadership, Performance Management, Deferred Compensation, Onboarding, HRIS, Talent Acquisition, Career Assessment, Succession Planning, Payroll
Education
Bowling Green State University
Bachelor of Science, Education
Bowling Green State University
Master of Education, Career & Technology, Admin. & Supervision
Penncro Associates April 2012 - December 2014
Texas Workforce Commission July 2010 - April 2012
Management Recruiters of Lynden October 2004 - July 2007
Quality Sewing & Vacuum - Ballard 1993 - 2002
Skills
Sales Management, Recruiting, Resume Writing, Resume, Temporary Placement, Interviews, Training, Coaching, Staff Development, Human Resources, Public Speaking, Customer Service, Workshop Facilitation, Employee Training, Training Delivery, Employee Relations, Workshops, Community Outreach, Workforce Development, Leadership Development, File Management, Job Fairs, Career Counseling, Job Search Strategies, Job Search, Team Building, College Recruiting, Government, Organizational..., Policy, Supervisory Skills, Career Development, New Hire Orientations, Management, Benefits Administration, Employee Benefits, Hiring, Job Coaching, Workforce Planning, Applicant Tracking..., Call Centers, Leadership, Performance Management, Deferred Compensation, Onboarding, HRIS, Talent Acquisition, Career Assessment, Succession Planning, Payroll
Education
Bowling Green State University
Bachelor of Science, Education
Bowling Green State University
Master of Education, Career & Technology, Admin. & Supervision
Mary Addesso's Penncro Associates Experience September 2002 - November 2004
Job Sr. Financial Analyst at UnitedHealthcare
Industry Insurance
Experience
UnitedHealthcare February 2013 - Present
Ally Financial Inc. July 2011 - January 2013
Catalyst360° April 2010 - July 2011
Advanta Bank November 2004 - July 2009
Penncro Associates September 2002 - November 2004
Skills
Analysis, Analytics, SAS, Credit Cards, Process Improvement, Business Analysis, Data Analysis, Financial Analysis, Financial Risk, Banking, SQL, Business Intelligence, Finance, Credit, Basel II, Financial Modeling, Securitization, Credit Risk
Education
La Salle University - School of Business Administration 2006 — 2009
MBA, Finance
Temple University - Fox School of Business and Management 1997 — 2002
Bachelors, MIS
UnitedHealthcare February 2013 - Present
Ally Financial Inc. July 2011 - January 2013
Catalyst360° April 2010 - July 2011
Advanta Bank November 2004 - July 2009
Penncro Associates September 2002 - November 2004
Skills
Analysis, Analytics, SAS, Credit Cards, Process Improvement, Business Analysis, Data Analysis, Financial Analysis, Financial Risk, Banking, SQL, Business Intelligence, Finance, Credit, Basel II, Financial Modeling, Securitization, Credit Risk
Education
La Salle University - School of Business Administration 2006 — 2009
MBA, Finance
Temple University - Fox School of Business and Management 1997 — 2002
Bachelors, MIS
Jimmy B. Stewart's Penncro Associates Experience 2001 - 2004
Job Director of Operations at The Moore Law Group
Industry Law Practice
Experience
The Moore Law Group May 2013 - Present
SRD Services February 2009 - May 2013
RMS Rightsourcing June 2008 - February 2009
NRM Services 2006 - 2008
Zenta 2004 - 2006
Penncro Associates 2001 - 2004
Nationwide Credit, Inc. 1995 - 2001
U.S. Coast Guard February 1984 - May 1988
Skills
Call Center, Outsourcing, Workforce Management, Team Management, Customer Relations, Performance Management, BPO, People Management, Vendor Management, Operations Management, Offshoring, Business Process..., Team Building, P&L Management, Credit Cards, Vendor Relations, Credit, Hiring, Change Management, Coast Guard, Customer Service, Management, Leadership, Training, Call Centers, Strategic Planning, Employee Training, Team Leadership, Executive Management, CRM, Start-ups, Telecommunications, Human Resources, Risk Management, Process Improvement, Sales
Education
New Mexico State University
Farm/Farm and Ranch Management
University of Phoenix
Business Administration and Management, General
The Moore Law Group May 2013 - Present
SRD Services February 2009 - May 2013
RMS Rightsourcing June 2008 - February 2009
NRM Services 2006 - 2008
Zenta 2004 - 2006
Penncro Associates 2001 - 2004
Nationwide Credit, Inc. 1995 - 2001
U.S. Coast Guard February 1984 - May 1988
Skills
Call Center, Outsourcing, Workforce Management, Team Management, Customer Relations, Performance Management, BPO, People Management, Vendor Management, Operations Management, Offshoring, Business Process..., Team Building, P&L Management, Credit Cards, Vendor Relations, Credit, Hiring, Change Management, Coast Guard, Customer Service, Management, Leadership, Training, Call Centers, Strategic Planning, Employee Training, Team Leadership, Executive Management, CRM, Start-ups, Telecommunications, Human Resources, Risk Management, Process Improvement, Sales
Education
New Mexico State University
Farm/Farm and Ranch Management
University of Phoenix
Business Administration and Management, General
Jim LaSala's Penncro Associates Experience March 2003 - March 2007
Job CFO at NCB Management Services, Inc.
Industry Financial Services
Experience
NCB Management Services, Inc. March 2007 - Present
Penncro Associates March 2003 - March 2007
Phillips & Cohen Associates, Ltd. March 2002 - March 2003
JML Associates March 2001 - March 2002
ICT Group August 1999 - March 2001
Allied Bond/OSI 1989 - 1999
Skills
Call Center, Credit Cards, Risk Management, Credit, Executive Management
Education
La Salle University 1983 — 1987
MBA, Finance
Villanova University 1972 — 1976
BS, Accounting
NCB Management Services, Inc. March 2007 - Present
Penncro Associates March 2003 - March 2007
Phillips & Cohen Associates, Ltd. March 2002 - March 2003
JML Associates March 2001 - March 2002
ICT Group August 1999 - March 2001
Allied Bond/OSI 1989 - 1999
Skills
Call Center, Credit Cards, Risk Management, Credit, Executive Management
Education
La Salle University 1983 — 1987
MBA, Finance
Villanova University 1972 — 1976
BS, Accounting
Michael (Doc) Dougherty's Penncro Associates Experience February 2012 - June 2015
Job Chief Lending Officer at AnheuserBusch Employees' Credit Union and Divisions
Industry Financial Services
Experience
Anheuser-Busch Employees' Credit Union and Divisions June 2015 - Present
Penncro Associates February 2012 - June 2015
LMI Solutions, Inc. April 2011 - January 2012
HSBC April 2004 - May 2011
HSBC September 2001 - February 2004
Conseco Finance February 1997 - September 2001
Household Finance 1992 - 1994
Household Finance 1992 - 1994
Skills
Project Management, Leadership, Six Sigma, Credit, Call Center, Mortgage Lending, Risk Management, Vendor Management, Relationship Management, Financial Services, Process Improvement, Sales Management, Outsourcing, Financial Analysis, New Business Development, Business Development, Change Management, Team Building, Business Analysis, Executive Management, Business Process..., Call Centers, Banking, Loans, Strategic Planning, Team Leadership, Management, CRM, Sales, Strategy, Mortgage Banking, Portfolio Management, Finance, Management Consulting, Program Management, Employee Engagement, Credit Cards, Credit Risk, Financial Risk, Analytics, Insurance, Training
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1990 — 1990
Executive MBA, AFSA
Michigan State University 1982 — 1986
BA, Communications and Business
Anheuser-Busch Employees' Credit Union and Divisions June 2015 - Present
Penncro Associates February 2012 - June 2015
LMI Solutions, Inc. April 2011 - January 2012
HSBC April 2004 - May 2011
HSBC September 2001 - February 2004
Conseco Finance February 1997 - September 2001
Household Finance 1992 - 1994
Household Finance 1992 - 1994
Skills
Project Management, Leadership, Six Sigma, Credit, Call Center, Mortgage Lending, Risk Management, Vendor Management, Relationship Management, Financial Services, Process Improvement, Sales Management, Outsourcing, Financial Analysis, New Business Development, Business Development, Change Management, Team Building, Business Analysis, Executive Management, Business Process..., Call Centers, Banking, Loans, Strategic Planning, Team Leadership, Management, CRM, Sales, Strategy, Mortgage Banking, Portfolio Management, Finance, Management Consulting, Program Management, Employee Engagement, Credit Cards, Credit Risk, Financial Risk, Analytics, Insurance, Training
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 1990 — 1990
Executive MBA, AFSA
Michigan State University 1982 — 1986
BA, Communications and Business
Wesley Bobbie's Penncro Associates Experience 2007 - 2010
Job Senior Reinsurance Technician at XL Catlin
Industry Insurance
Experience
XL Catlin May 2012 - Present
XL Insurance December 2011 - May 2012
AssetWorks, Inc. August 2011 - October 2011
WTXF December 2010 - March 2011
Harrahs Chester Casino and Racetrack 2011 - 2011
Penncro Associates 2007 - 2010
The Philadelphia Contributionship 2005 - 2007
Regis Insurance Comp 2001 - 2007
Epic Solutions 1999 - 2001
Penn-Independent Corp 1994 - 1999
Skills
Financial Reporting, Insurance, Reinsurance, Microsoft Excel, Financial Accounting, Budgets, Microsoft Office, Tax, Executive Management, Strategic Planning, Accounting, Customer Service, Management, Analysis, Process Improvement, Access, Risk Management, Financial Analysis, Accounts Receivable, Finance, Auditing, Underwriting, Internal Audit, Financial Risk, Internal Controls, Business Analysis, Account Reconciliation, Strategic Financial..., Forecasting, GAAP, General Ledger, Property & Casualty..., US GAAP, Financial Planning
Education
La Salle University 1975 — 1979
BS, Accoutning
LaSalle College College High School 1971 — 1975
Bachelor of Science (B.S.), Accounting
XL Catlin May 2012 - Present
XL Insurance December 2011 - May 2012
AssetWorks, Inc. August 2011 - October 2011
WTXF December 2010 - March 2011
Harrahs Chester Casino and Racetrack 2011 - 2011
Penncro Associates 2007 - 2010
The Philadelphia Contributionship 2005 - 2007
Regis Insurance Comp 2001 - 2007
Epic Solutions 1999 - 2001
Penn-Independent Corp 1994 - 1999
Skills
Financial Reporting, Insurance, Reinsurance, Microsoft Excel, Financial Accounting, Budgets, Microsoft Office, Tax, Executive Management, Strategic Planning, Accounting, Customer Service, Management, Analysis, Process Improvement, Access, Risk Management, Financial Analysis, Accounts Receivable, Finance, Auditing, Underwriting, Internal Audit, Financial Risk, Internal Controls, Business Analysis, Account Reconciliation, Strategic Financial..., Forecasting, GAAP, General Ledger, Property & Casualty..., US GAAP, Financial Planning
Education
La Salle University 1975 — 1979
BS, Accoutning
LaSalle College College High School 1971 — 1975
Bachelor of Science (B.S.), Accounting
Israel Calles Jr.'s Penncro Associates Experience September 2005 - July 2008
Job
Industry Marketing and Advertising
Experience
Vector Marketing May 2008 - Present
Penncro Associates September 2005 - July 2008
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations
Education
Baker College of Flint 2003 — 2005
Mission High School 1996 — 1999
Vector Marketing May 2008 - Present
Penncro Associates September 2005 - July 2008
Skills
Microsoft Office, Excel, Customer Service, Word, Customer Relations
Education
Baker College of Flint 2003 — 2005
Mission High School 1996 — 1999
Raul Morin's Penncro Associates Experience October 2006 - July 2014
Job System Administrator at J&D Produce
Industry Food Production
Experience
J&D Produce July 2014 - September 2015
Penncro Associates October 2006 - July 2014
Advanced Call Center Tech June 2000 - October 2006
Small Business Computer Srvcs March 2000 - June 2000
Office of the Attorney General June 1999 - December 1999
Texas State Technical College August 1998 - May 1999
Super K-Mart January 1993 - January 1996
Skills
Call Center, Vendor Management, Security, Business Analysis, Troubleshooting, Telecommunications, Team Leadership, Project Management, Windows, Team Building, Customer Service, Windows Server, Active Directory, Analysis, Operations Management, Software Installation, Team Management, Hardware, Switches, Windows 7, Computer Hardware, Call Centers, IT Management, Leadership, Software Documentation
Education
Texas State Technical College 1998 — 2000
Associates, Computer Networking
The University of Texas-Pan American 1988 — 1992
Biology/Math
J&D Produce July 2014 - September 2015
Penncro Associates October 2006 - July 2014
Advanced Call Center Tech June 2000 - October 2006
Small Business Computer Srvcs March 2000 - June 2000
Office of the Attorney General June 1999 - December 1999
Texas State Technical College August 1998 - May 1999
Super K-Mart January 1993 - January 1996
Skills
Call Center, Vendor Management, Security, Business Analysis, Troubleshooting, Telecommunications, Team Leadership, Project Management, Windows, Team Building, Customer Service, Windows Server, Active Directory, Analysis, Operations Management, Software Installation, Team Management, Hardware, Switches, Windows 7, Computer Hardware, Call Centers, IT Management, Leadership, Software Documentation
Education
Texas State Technical College 1998 — 2000
Associates, Computer Networking
The University of Texas-Pan American 1988 — 1992
Biology/Math
Janeen Quanstrom's Penncro Associates Experience March 2009 - 2010
Job Business Analyst at GMAC ResCap
Industry Real Estate
Experience
GMAC ResCap September 2010 - Present
Penncro Associates March 2009 - 2010
Advanta Bank Corp. March 2007 - February 2009
Comcast 2004 - 2007
Skills
Banking, Project Management, Financial Analysis
Education
Bloomsburg University of Pennsylvania 1992 — 1995
GMAC ResCap September 2010 - Present
Penncro Associates March 2009 - 2010
Advanta Bank Corp. March 2007 - February 2009
Comcast 2004 - 2007
Skills
Banking, Project Management, Financial Analysis
Education
Bloomsburg University of Pennsylvania 1992 — 1995
Lauren Nash's Penncro Associates Experience March 2011 - Present
Job Human Resources Recruiter at Penncro Associates
Industry Financial Services
Experience
Penncro Associates March 2011 - Present
Education
Sam Houston State University 2002 — 2004
Penncro Associates March 2011 - Present
Education
Sam Houston State University 2002 — 2004
Darlene Burgos's Penncro Associates Experience 1998 - 1999
Job Recovery Specialist at Aria Health
Industry Hospital & Health Care
Experience
Aria Health 2006 - Present
ARC Group Associates, Inc 2003 - 2005
Medical Center at Princeton 2001 - 2002
ARC Group Associates, Inc. 1999 - 2001
Penncro Associates 1998 - 1999
Community Rehab Center 1995 - 1998
Skills
Wallaby, PREMIS, PAS Systems, Affinity, IMACS, Navinet, Xactimed, SMS Invisions, Pathways, IDX, Siemen’s MS4, Mednet, Document Imaging Systems, Microsoft Word, Microsoft Excel, Microsoft Office
Education
Temple University
Little Flower Catholic High School for Girls
Aria Health 2006 - Present
ARC Group Associates, Inc 2003 - 2005
Medical Center at Princeton 2001 - 2002
ARC Group Associates, Inc. 1999 - 2001
Penncro Associates 1998 - 1999
Community Rehab Center 1995 - 1998
Skills
Wallaby, PREMIS, PAS Systems, Affinity, IMACS, Navinet, Xactimed, SMS Invisions, Pathways, IDX, Siemen’s MS4, Mednet, Document Imaging Systems, Microsoft Word, Microsoft Excel, Microsoft Office
Education
Temple University
Little Flower Catholic High School for Girls
Shannon Schaefer's Penncro Associates Experience March 2012 - Present
Job VP at Radius Global Solutions
Industry Financial Services
Experience
Penncro Associates March 2012 - Present
JPMorgan Chase 2007 - 2011
Green Tree 1996 - 2007
Skills
Banking, Call Centers, Credit, Credit Analysis, Credit Risk, Default, Financial Services, Loans, Loss Mitigation, Mortgage Banking, Mortgage Lending, Mortgage Servicing, Portfolio Management, Process Improvement, Vendor Management, Risk Management
Education
Augustana College (SD)
Bachelor's degree, Business Administration and Management, General
Penncro Associates March 2012 - Present
JPMorgan Chase 2007 - 2011
Green Tree 1996 - 2007
Skills
Banking, Call Centers, Credit, Credit Analysis, Credit Risk, Default, Financial Services, Loans, Loss Mitigation, Mortgage Banking, Mortgage Lending, Mortgage Servicing, Portfolio Management, Process Improvement, Vendor Management, Risk Management
Education
Augustana College (SD)
Bachelor's degree, Business Administration and Management, General
Tonya Horton's Penncro Associates Experience July 2012 - Present
Job Student at Blinn College
Industry Health, Wellness and Fitness
Experience
Penncro Associates July 2012 - Present
Stay at home mom March 2012 - July 2012
TDCJ May 2011 - March 2012
Valero Energy Corporation January 2011 - May 2011
Education
Blinn College 2006 — 2015
current, kinesiology and health
Penncro Associates July 2012 - Present
Stay at home mom March 2012 - July 2012
TDCJ May 2011 - March 2012
Valero Energy Corporation January 2011 - May 2011
Education
Blinn College 2006 — 2015
current, kinesiology and health
charles roach's Penncro Associates Experience January 2011 - 2012
Job Chief Executive Officer at Securtel Inc
Industry Financial Services
Experience
Securtel Inc February 2005 - Present
Penncro Associates January 2011 - 2012
Dell December 1999 - February 2005
Skills
Storage Area Networks, Software Development, Cloud Computing, Agile Methodologies, XML, Virtualization, Integration, Storage, Unix, Information Security..., VMware
Education
Penn State University 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Information Science and Technology, 3.6
Texas State Technical College Waco 1998 — 1999
Associate of Science (A.S.), Computer Engineering
Securtel Inc February 2005 - Present
Penncro Associates January 2011 - 2012
Dell December 1999 - February 2005
Skills
Storage Area Networks, Software Development, Cloud Computing, Agile Methodologies, XML, Virtualization, Integration, Storage, Unix, Information Security..., VMware
Education
Penn State University 2012 — 2013
Bachelor of Applied Science (B.A.Sc.), Information Science and Technology, 3.6
Texas State Technical College Waco 1998 — 1999
Associate of Science (A.S.), Computer Engineering
Charles Karstens's Penncro Associates Experience December 1997 - December 1999
Job Experienced I. T. Consultant
Industry Photography
Experience
Artisan Photo May 2010 - Present
Valley & Valley, Inc. September 1999 - November 2002
MBF Center July 2000 - October 2000
Penncro Associates December 1997 - December 1999
Merck April 1997 - November 1997
Skills
Network Administration, Computer Maintenance, Software Installation, Database Administration, Data Management, Network Design, Windows, Basics of Unix, Novell Netware, MDaemon, Documentum, Microsoft Office, Software Lifecycle..., Wireless Networking, Customer Support, Help Desk Support, HTML, FTP software, Rumba, Procomm Plus, Foxpro 2.6, Access, LAN-WAN, Photoshop, Maya, Unreal Editor, Java, Flash, Blender
Education
Bucks County Community College 2008 — 2012
Associate of Science (A.S.), Video Game/Simulation Design & Development
Community College of Philadelphia 1994 — 1999
Associate of Science (A.S.), Data Processing
Philadelphia University 1985 — 1986
Textile Engineering
Artisan Photo May 2010 - Present
Valley & Valley, Inc. September 1999 - November 2002
MBF Center July 2000 - October 2000
Penncro Associates December 1997 - December 1999
Merck April 1997 - November 1997
Skills
Network Administration, Computer Maintenance, Software Installation, Database Administration, Data Management, Network Design, Windows, Basics of Unix, Novell Netware, MDaemon, Documentum, Microsoft Office, Software Lifecycle..., Wireless Networking, Customer Support, Help Desk Support, HTML, FTP software, Rumba, Procomm Plus, Foxpro 2.6, Access, LAN-WAN, Photoshop, Maya, Unreal Editor, Java, Flash, Blender
Education
Bucks County Community College 2008 — 2012
Associate of Science (A.S.), Video Game/Simulation Design & Development
Community College of Philadelphia 1994 — 1999
Associate of Science (A.S.), Data Processing
Philadelphia University 1985 — 1986
Textile Engineering
Danielle Wallington's Penncro Associates Experience April 2012 - Present
Job Experienced Banking Professional
Industry Banking
Experience
Penncro Associates April 2012 - Present
Police and Fire Federal Credit Union 2011 - 2011
Risk Management Association July 2007 - November 2008
Harleysville National Bank May 2006 - February 2007
Beneficial Savings Bank February 2003 - March 2006
Beneficial Savings Bank February 2001 - February 2003
Skills
Financial Services, Individual Retirement..., Loan Processing, Underwriting, Call Center, Accounting, Microsoft Office, Typing, Filing, Appointment Scheduling, Loan Origination, Customer Service, Balance Sheet
Education
Neumann University 2005 — 2005
Carroll High School 1994 — 1998
General Diploma, Business Administration
Penncro Associates April 2012 - Present
Police and Fire Federal Credit Union 2011 - 2011
Risk Management Association July 2007 - November 2008
Harleysville National Bank May 2006 - February 2007
Beneficial Savings Bank February 2003 - March 2006
Beneficial Savings Bank February 2001 - February 2003
Skills
Financial Services, Individual Retirement..., Loan Processing, Underwriting, Call Center, Accounting, Microsoft Office, Typing, Filing, Appointment Scheduling, Loan Origination, Customer Service, Balance Sheet
Education
Neumann University 2005 — 2005
Carroll High School 1994 — 1998
General Diploma, Business Administration
Corinne Boykin's Penncro Associates Experience 2009 - June 2012
Job Collector at Penncro Associates
Industry Financial Services
Experience
NCO Financial Systems February 2013 - Present
Penncro Associates 2009 - June 2012
Skills
Credit, Mortgage Lending, Loss Mitigation, Credit Cards, Loans, Call Centers, Credit Analysis, Financial Services, Credit Risk, Mortgage Servicing, Banking, Loan Servicing, Risk Management, Portfolio Management, Financial Analysis, Mortgage Banking, Loan Origination, Financial Risk, Accounts Receivable, Customer Service
Education
NYU 1998 — 2002
Bachelor of Arts (B.A.), Sociology
Springside
NCO Financial Systems February 2013 - Present
Penncro Associates 2009 - June 2012
Skills
Credit, Mortgage Lending, Loss Mitigation, Credit Cards, Loans, Call Centers, Credit Analysis, Financial Services, Credit Risk, Mortgage Servicing, Banking, Loan Servicing, Risk Management, Portfolio Management, Financial Analysis, Mortgage Banking, Loan Origination, Financial Risk, Accounts Receivable, Customer Service
Education
NYU 1998 — 2002
Bachelor of Arts (B.A.), Sociology
Springside
Deanna Duarte's Penncro Associates Experience March 2012 - June 2012
Job Customer Service
Industry Consumer Services
Experience
Penncro Associates March 2012 - June 2012
Capital Health May 2010 - August 2010
Telerx November 2009 - March 2010
Express Scripts January 2009 - November 2009
Skills
Data Entry, Customer Service, Medical Billing, Retail Sales
Education
Sanford-Brown Institute-Trevose 2006 — 2009
Technical Diploma, Medical Coding and Billing, 3.9
Penncro Associates March 2012 - June 2012
Capital Health May 2010 - August 2010
Telerx November 2009 - March 2010
Express Scripts January 2009 - November 2009
Skills
Data Entry, Customer Service, Medical Billing, Retail Sales
Education
Sanford-Brown Institute-Trevose 2006 — 2009
Technical Diploma, Medical Coding and Billing, 3.9
Tyrone Hairston's Penncro Associates Experience January 2001 - January 2007
Job Senior Financial Analyst at NCB Management Services, Inc.
Industry Accounting
Experience
NCB Management Services, Inc. 2014 - Present
MRS BPO, LLC 2007 - 2013
Penncro Associates January 2001 - January 2007
Skills
Accounting, Financial Accounting, Staff Accountant, Staff Management, Customer Retention, Customer Service, Social Networking, Account Management, Time Management, Team Building, Team Leadership, Teamwork, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Military
Education
South Dakota State University 1980 — 1984
Bachelor of Arts (B.A.), Accounting/Business Administration
N/A
NCB Management Services, Inc. 2014 - Present
MRS BPO, LLC 2007 - 2013
Penncro Associates January 2001 - January 2007
Skills
Accounting, Financial Accounting, Staff Accountant, Staff Management, Customer Retention, Customer Service, Social Networking, Account Management, Time Management, Team Building, Team Leadership, Teamwork, PowerPoint, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Military
Education
South Dakota State University 1980 — 1984
Bachelor of Arts (B.A.), Accounting/Business Administration
N/A
Adams Mendoza's Penncro Associates Experience June 2009 - November 2009
Job returns at American Musical Supply
Industry Warehousing
Experience
William Paterson University September 2014 - May 2015
American Musical Supply February 2010 - August 2014
Penncro Associates June 2009 - November 2009
ACS- Affiliated Computer Services 2007 - June 2009
Skills
Computer Proficiency, Spanish-English, Forklift Operator, Customer Service, Data Entry, Microsoft Word, Telephone Skills, Outlook, Inventory Management, Inventory Control, Warehousing, Call Centers, Microsoft Excel, Criminal Justice, Criminology, Legal Research Skills
Education
William Paterson University of New Jersey 2014 — 2015
Bachelor’s Degree, Criminology & Criminal Justice, 3.42
Passaic County Community College 2011 — 2013
Associate’s Degree, Criminal Justice, 3.57
William Paterson University September 2014 - May 2015
American Musical Supply February 2010 - August 2014
Penncro Associates June 2009 - November 2009
ACS- Affiliated Computer Services 2007 - June 2009
Skills
Computer Proficiency, Spanish-English, Forklift Operator, Customer Service, Data Entry, Microsoft Word, Telephone Skills, Outlook, Inventory Management, Inventory Control, Warehousing, Call Centers, Microsoft Excel, Criminal Justice, Criminology, Legal Research Skills
Education
William Paterson University of New Jersey 2014 — 2015
Bachelor’s Degree, Criminology & Criminal Justice, 3.42
Passaic County Community College 2011 — 2013
Associate’s Degree, Criminal Justice, 3.57
Candice Rice's Penncro Associates Experience 2011 - 2012
Job Financial Services Professional
Industry Financial Services
Experience
Penncro Associates 2011 - 2012
Daniel Jarvis Home Health Agency May 2009 - October 2009
Skills
Customer Service, Fast-paced, Computers, Communication Skills, People Skills
Education
Blinn College 2011 — 2013
Criminal Justice/Police Science
Bryan High School 2006 — 2010
Penncro Associates 2011 - 2012
Daniel Jarvis Home Health Agency May 2009 - October 2009
Skills
Customer Service, Fast-paced, Computers, Communication Skills, People Skills
Education
Blinn College 2011 — 2013
Criminal Justice/Police Science
Bryan High School 2006 — 2010