Pentagon Federal Credit Union (PenFed Credit Union)
Industry: Credit card service company
DescriptionPentagon Federal Credit Union, widely known by its abbreviated name PenFed, is a United States federal credit union headquartered in McLean, Virginia, chartered and regulated under the authority of the National Credit Union Administration. Customer service: 1 (800) 247-5626 Headquarters: Alexandria, VA CEO: James Schenck (Apr 1, 2014–) Number of locations: 50 Founded: 1935 Subsidiaries: White & Partners, Inc.,
Pentagon Federal Credit Union (PenFed Credit Union) List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Pentagon Federal Credit Union (PenFed Credit Union). You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Pentagon Federal Credit Union (PenFed Credit Union) Employees
Author March 2014 - Present
The Grace Place Church November 2005 - Present
The Grace Place Church November 2005 - Present
The Grace Place Church June 2005 - Present
Pentagon Federal Credit Union (PenFed Credit Union) January 1990 - June 1993
Skills
Published Author, Public Speaking, Motivational Speaking, Leadership, Teaching, Leadership Development, Community Outreach, Fundraising, Church Events, Nonprofits, Blogging, Biblical Studies, Theology, Team Building, Discipleship, Preaching, Customer Service, Evangelism, Event Planning, Writing, Volunteer Management, Missions, Pastoral Care, Strategic Planning, Public Relations, Microsoft Office, Religion, Pastoral Counseling, Social Media, Coaching, Social Networking, Management, Editing, Storytelling, Church Growth, Religious Studies, Conflict Resolution, Retreats, Volunteer Training, Ministry Leadership, Advertising, Marketing, Social Media Marketing, Event Management, Creative Writing, Microsoft Word, Marketing Strategy
Education
Troy University Dothan 2000 — 2002
Business Administration and Management, General
School of Mum
PHD Rowdy, Energetic Boys, Life as a mum and pastor's wife, 3.0
Kalamazoo Valley Community College
Computer Science
Pentagon Federal Credit Union (PenFed Credit Union) August 2015 - Present
Pentagon Federal Credit Union March 2015 - August 2015
Realcorp Inc. July 2014 - January 2015
Retired US Navy June 2011 - June 2014
US Navy June 1994 - June 2014
Skills
Military Experience, Security Clearance, Military, Military Operations, National Security, DoD, Operational Planning, Customer Service, Command, Program Management, Organizational..., Human Resources, Supervisory Skills, Microsoft Office, Government, Team-oriented, Organizational Structure, Mentoring, Accurate Data Entry, Leadership Development..., Travel Planning, Equality & Diversity, Security Management, Dedication to..., Building Customer..., Negotiation, Networking, Home Equity Loans, Credit Unions, Home Equity Lines of...
Education
Bellevue University 2014 — 2016
Business
Coastline Community College 2006 — 2008
Associate of Arts (A.A.), Business Administration and Management, General
Pentagon Federal Credit Union (PenFed Credit Union) March 2015 - Present
Turtles Bar & Grill January 2015 - March 2015
American Academy of Performing Arts, Co. June 2013 - March 2015
Macadam's Bar and Grill August 2014 - December 2014
Jansen Chiropractic Clinic 2007 - 2012
The Lake House June 2011 - September 2011
Loma Smith Photography June 2010 - September 2010
Skills
Dance, Performing Arts, Choreography, Classical Ballet, Jazz Dance, Modern Dance, Stage Lighting, Microsoft Word, Microsoft Excel, PowerPoint
Education
University of Oregon 2010 — 2014
Bachelor of Science (B.S.), Psychology
Lakeridge High School 2006 — 2010
Pentagon Federal Credit Union (PenFed Credit Union) April 2015 - Present
Volkswagen of America, Inc July 2014 - April 2015
TMA Resources March 2008 - June 2014
PeopleStrong February 2007 - January 2008
APM Terminals February 2000 - November 2006
CSX World Terminals February 1998 - January 2000
American Management Systems 1995 - 1997
American Management Systems (AMS) 1995 - 1997
Skills
Integration, PMP, IT Strategy, Business Analysis, Project Management, Software Project..., ERP, Business Development, Telecommunications, Process Improvement, Consulting, Project Planning, Start-ups, Change Management, Software Development, SharePoint, SDLC, Management, Business Process, Business Strategy, E-commerce, Professional Services, Requirements Analysis, Requirements Gathering, Vendor Management
Education
The University of Texas at Austin - The Red McCombs School of Business 1993 — 1995
Master of Business Administration (M.B.A.), Business/Commerce, General
University of Virginia 1986 — 1990
BS, Systems Engineering
Pentagon Federal Credit Union (PenFed Credit Union) May 2015 - Present
Omprakash December 2014 - April 2015
University of Puget Sound August 2012 - May 2014
University of Puget Sound Occupational/Physical Therapy Resource Room August 2010 - February 2012
Kids Down South Preschool September 2009 - June 2010
Lane County September 2008 - June 2010
Skills
French, Microsoft Office, Social Media, Research, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Event Planning, Facebook, Editing, Data Analysis, Outlook, Leadership, Social Networking, Public Speaking
Education
University of Puget Sound 2010 — 2014
Bachelor's degree, Business, Computer and Information Technology
University of Oregon 2012 — 2012
Computer Science
South Eugene High School 2006 — 2010
Certificate of Advanced Mastery in Early Childhood Development
Pentagon Federal Credit Union (PenFed Credit Union) July 2015 - Present
Omaha Public Power District February 2013 - Present
Kelly Services June 2011 - February 2013
First National Bank of Omaha February 2008 - March 2011
Skills
Troubleshooting, Training, Customer Service, Call Centers, Outlook, Customer Satisfaction, Data Entry, Microsoft Word, Telephone Skills, Access, Customer Experience, Time Management, Microsoft Office, Microsoft Excel, PowerPoint, Sales, 10 Key, Photoshop, InDesign, Marketing, Advertising, Online Advertising, Online Marketing, Business Planning, New Business..., Leadership, Project Planning, Social Media, Team Leadership
Education
University of Phoenix 2014 — 2015
Master of Business Administration (M.B.A.), Marketing
University of Phoenix 2011 — 2013
Bachelor of Science in Business, Small Business Administration/Management
Iowa Western Community College 2007 — 2010
Associate of Science (A.S.), Graphic Design
Picotte Elementary
Pentagon Federal Credit Union (PenFed Credit Union) July 2015 - Present
Laced Work April 2013 - Present
Pentagon Federal Credit Union (PenFed Credit Union) April 2015 - July 2015
Pentagon Federal Credit Union (PenFed Credit Union) July 2014 - March 2015
Pentagon Federal Credit Union May 2013 - July 2014
Enliten LLC June 2008 - November 2013
University of Oregon June 2011 - May 2013
University of Oregon February 2009 - June 2011
Fashion.Maga-Zine.Com 2010 - 2011
Skills
Marketing, Blogging, Fashion, Social Media, Social Networking, Social Media Marketing, Sports, Facebook, Advertising, Event Management, Entrepreneurship, Online Marketing, Sports Marketing, SEO, Event Planning, Sales, New Business Development
Education
University of Oregon - Charles H. Lundquist College of Business 2007 — 2011
BA, Business, Multimedia art
University of Oregon, Lundquist College of Business 2007 — 2011
Bachelor of Science, Business Administration; Digital Arts
Churchill High School 2003 — 2007
Pentagon Federal Credit Union (PenFed Credit Union) September 2015 - Present
iBridge, LLC June 2011 - January 2015
Holtech Civil and Environmental Engineering, LLC November 2008 - June 2011
Skills
Project Management, SaaS, Salesforce.com, Business Development, Document Management, Business Process..., Solution Selling, Vendor Management, SharePoint, Analysis, Professional Services, Account Management, Cloud Computing, Access, Consulting, Hiring, Mass Hiring, Temporary Staffing, Permanent Staffing, Project Staffing, Software Project..., Microsoft Office, Human Resources, Training & Development, Employee Training, Employee Management, Employee Data Management, Business Process..., Business Process..., Executive Support, Executive..., Qualifying Prospects, Interviews, Exit Interviews, Interviewing Skills, Organizational..., Organizational..., Microsoft Word, Microsoft Excel, Outlook, Mas 90
Education
University of Oregon - Charles H. Lundquist College of Business 2000 — 2005
Bachelor of Science (BS), Business Administration and Management, General
Pentagon Federal Credit Union (PenFed Credit Union) April 2015 - Present
Pentagon Federal Credit Union February 2011 - March 2015
Smart Communications, Inc. August 2007 - February 2009
China Bank PH May 2006 - July 2007
Konekta Group International Inc. September 2004 - November 2005
Skills
Customer Service, Information Security, Network Security, Systems Analysis, Testing, SDLC, Information Assurance, Programming, Visual Basic, Oracle, Visio, SQL, Windows, Analysis, Access, Program Planning, User Requirement..., Software Development, RFP preparation, Software Testing, Java, C, C++, Delphi, Assembly, Microsoft Project, Crystal Reports, Microsoft Office, Microsoft Access, Linux, AutoCAD, Risk Assessment, Information System..., Computer Information..., Adobe Acrobat, IT Security Policies, IT Security Best..., Analytic Problem Solving, Security Incident..., Mortgage Underwriting, Job Coaching, Auditing, Quality Assurance, Reporting & Analysis
Education
University of Maryland University College 2011 — 2013
Certification in Information Assurance
Silliman University 2000 — 2004
Bachelor of Science (B.S.), Business Computer Application
Pentagon Federal Credit Union (PenFed Credit Union) July 2015 - Present
Access National Bank July 2012 - Present
Naugatuck Valley Savings and Loan January 2010 - July 2011
Naugatuck Valley Savings and Loan September 2008 - January 2010
Naugatuck Valley Savings and Loan January 2005 - September 2008
Naugatuck Valley Savings and Loan December 2003 - January 2005
Naugatuck Valley Savings and Loan December 2002 - December 2003
Naugatuck Valley Savings and Loan April 2001 - December 2002
New York Life Insurance Company January 2000 - April 2001
Skills
Banking, Loans, Consumer Lending, Credit, Financial Analysis, Portfolio Management, Risk Management, Loan Servicing, Management, Loan Documentation, Finance, Loan Portfolio Analysis, Commercial Lending (CRE), Credit Analysis, Loan Origination, Loan Modifications, Home Equity Lines of..., Business Development, Collections, Loan Work-outs, Construction Lending, Commercial Banking, Mortgage Lending
Education
New England College of Business and Finance
Associateâs Degree, Business Administration and Management - Finance and Banking
CFT Atlantic - School of Banking
Commercial Lending School, Banking and Financial Support Services
CFT Atlantic - School of Banking
Financial Services Diploma
CFT Atlantic - School of Banking
Consumer Lending Diploma, Consumer Economics
Pentagon Federal Credit Union (PenFed Credit Union) April 2015 - Present
The Hilltop Companies November 2014 - April 2015
Freddie Mac 2012 - 2014
Bank of America Home Loans 2008 - 2011
Bank of America 2003 - 2008
Freddie Mac 1997 - 2001
The White House 1990 - 1994
US Small Business Administration 1987 - 1990
Skills
Financial Analysis, Portfolio Management, Strategic Planning, Finance, Mortgage Servicing, Financial Reporting, Analysis, Mortgage Lending, Strategy, Statistical Modeling, Credit Analysis, Credit, Budgets, Reporting & Analysis, Competitive Analysis, Strategic Financial..., Market Research, Risk Management, Credit Risk, Banking, Financial Risk, Loans, Capital Markets, Strategic Analysis, Budget Development, Portfolio Optimization, Federal Government, Management, Executive Management, Regulations, SAS programming, Leadership, Forecasting, Business Development, Financial Modeling, Mortgage Banking, SAS/SQL, Mortgage Industry, Credit Portfolio..., Executive Reporting, Performance Reporting, Reporting Systems, Regulatory Analysis, Federal Regulations, Federal Agencies, Internal Controls, GAAP, Financial Statements, Accounting, Corporate Finance
Education
The University of Texas at Austin - Red McCombs School of Business 1994 — 1996
MBA, Finance/Accounting
The University of South Dakota 1981 — 1986
BS, Political Science/History
South Dakota School of Mines and Technology 1979 — 1981
Electrical Engineering
Cornell University 2000 — 2000
Executive Education Se, Marketing Strategy
Pentagon Federal Credit Union (PenFed Credit Union) June 2015 - Present
Tate & Tryon, CPAs & Consultants January 2014 - June 2015
EvEMR February 2013 - December 2013
Nalls Produce April 2012 - February 2013
The Lindberg Group, LLC January 2007 - 2012
Rems & Associates January 2007 - May 2007
Nalls Produce Inc 2003 - 2006
Skills
Strategic Communications, Press Releases, Facebook, Marketing, Blogging, Public Relations, Editing, Newsletters, Social Media Marketing, Social Media, Media Relations, Online Advertising, Community Outreach, Marketing Strategy, Nonprofits, Strategy, Management, Marketing Communications, Strategic Planning
Education
George Mason University 2004 — 2008
Communications, Public Relations, Business
Pentagon Federal Credit Union (PenFed Credit Union) September 2015 - Present
Great Western Bank April 2013 - July 2015
Security First Bank December 2010 - April 2013
Wells Fargo Home Mortgage 2001 - 2003
Jansma Financial & Mortgage 1993 - 2000
Skills
Mortgage Lending
Education
University of Sioux Falls 1985 — 1989
Bachelor's Degree, Marketing
Pentagon Federal Credit Union (PenFed Credit Union) June 2013 - Present
Bank of the West August 2012 - June 2013
Bank of the West January 2011 - August 2012
Remedy Staffing August 2010 - January 2011
Gretna Children Center August 2007 - August 2010
Law Office of Aaron Smeall June 2008 - August 2008
Sam and Louie’s New York Pizzeria November 2006 - August 2007
Avantas August 2003 - November 2006
Methodist Health System July 2000 - August 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, Budgets, Data Entry, Sales, Time Management
Education
Bellevue University 2009 — 2010
Bachelors Degree, Investigations
Metro Community College 2007 — 2009
Associate, Applied Science, Paralegal
Pentagon Federal Credit Union (PenFed Credit Union) July 2015 - Present
PenFed Credit Union February 2014 - July 2015
PenFed Credit Union August 2012 - February 2014
Out-of-Sight Service, LLC September 2006 - June 2011
webMethods July 2000 - April 2006
Qwest Communications, LCI International September 1994 - July 2000
DynCorp, Inc, Viar & Company, Inc. April 1987 - August 1994
Presearch Inc. February 1981 - March 1987
Skills
Program Management, Strategic Planning, Sarbanes-Oxley, PeopleSoft, ERP, Business Alignment, Human Resources, Business Process..., Vendor Management, IT Strategy, Information Technology, Software Development, Management, Business Intelligence, Leadership, Analysis, IT Management, Enterprise Software, Project Management, Change Management, Business Process..., Executive Management, SharePoint, IT Operations, Security, PMO, PMP, Data Center, Business Process, Databases, ITIL, Enterprise Architecture
Education
University of Maryland College Park 1976 — 1981
B.S., Computer Science and Psychology (double major)
Northern Virginia Community College
Project Management Certificate
Pentagon Federal Credit Union (PenFed Credit Union) June 2015 - Present
Elead 1 Solutions "www.eleadcrm.com" February 2012 - May 2015
Lexus Of Silver Spring June 2010 - February 2012
DARCARS Nissan of Rockville August 2009 - July 2010
Gas Approval System 2008 - August 2009
DARCARS Automotive Group January 2002 - November 2008
DARCARS Toyota 2002 - 2008
Toyota Financial Services 1995 - 2001
Skills
Motivation, Leadership, Training & Development, Automotive, Strategic Partnerships, Cross-functional Team..., Employee Training, Customer Retention, Banking, CRM, Sales, Sales Management, Training, Sales Process, Marketing, Coaching, Automobile, Recruiting, Management, Process Improvement, Retail, Profit, Customer Satisfaction, Team Building, New Business Development, Sales Operations, Vehicles, Account Management
Education
San Joaquin Delta College 1981 — 1983
Associates, Business
Archbishop Curley 1974 — 1974
General Studies, All Male Private High School
Pentagon Federal Credit Union (PenFed Credit Union) October 2014 - Present
Capital One Bank 2009 - 2011
Chevy Chase Bank 2007 - 2009
Chevy Chase Bank 2005 - 2007
H and R Block 2004 - 2006
The Washington Times 2002 - 2003
Sansuy Plastics 1996 - 2002
Skills
Banking, Leadership, Team Building, Non-profits, Retail Banking, Management, Coaching, Business Strategy, Customer Service, Accounting, Financial Services, Branch Banking, Risk Management, Consumer Lending, Loans, Credit, Mortgage Lending, Branch Management, Commercial Banking, Small Business, Change Management, Cross Selling, Deposits, Cash Management, Auditing, Mortgage Banking, Credit Cards, Strategy, Training, Nonprofits, Human Resources, Small Business Lending, Sales, New Business Development, Business Development, Credit Analysis, Commercial Lending
Education
Montgomery College
Certificates, English Composition
Universidad Católica Nuestra Señora de la Asunción
Bachelor of Science (B.S.), Auditing
Universidad Nacional de Asuncion
Bachelor of Science (B.S.), Accounting
Pentagon Federal Credit Union (PenFed Credit Union) June 2015 - Present
Delaware North Parks & Resorts August 2014 - June 2015
MBP October 2013 - April 2014
American Red Cross April 2012 - October 2013
Harwil Fixtures, Inc. August 2008 - January 2011
Elkins Constructors, Inc. March 2007 - August 2008
Ryland Homes - Beazer Homes May 2002 - October 2006
Skills
Management, Leadership, Workforce Planning, HR Policies, Talent Management, Personnel Management, Human Resources, Employee Engagement, Talent Acquisition, Budgets, Industrial Relations, Time Management, Deferred Compensation, FMLA, EEO, Onboarding, HRIS, Teamwork, New Hire Orientations, HR Transformation, Positive Team Player, Negotiation, Succession Planning, Strategic Planning, Construction, Recruiting, Agriculture, Agribusiness, Event Management, Manufacturing, Internet Recruiting, Team Building, Training, Program Management, Leadership Development, Employee Relations, Union Grievances, Arbitration
Education
Columbus State University
Bachelor of Science (BS), Criminal Justice
Pentagon Federal Credit Union (PenFed Credit Union) June 2015 - Present
Holton-Arms School June 2014 - August 2014
AARP May 2013 - June 2013
Skills
Marketing Communications, Microsoft Office, PowerPoint, User Experience, Politics, Theatre, Social Media, Facebook, Microsoft Word, Public Speaking, Research, Event Planning, Microsoft Excel
Education
Northwestern University 2013 — 2017
Communication Studies, Political Science, Integrated Marketing Communications
Holton-Arms School 2006 — 2013
high school diploma, high honors
Pentagon Federal Credit Union (PenFed Credit Union) August 2015 - Present
Pentagon Federal Credit Union September 2014 - August 2015
U of I Employees Credit Union June 2008 - September 2014
Barnes & Noble November 2004 - October 2008
Persons Assuming Control of Their Environment (PACE, Inc.) August 2005 - June 2008
Champaign County Sheriff's Office July 2004 - March 2005
Sears Authorized Hometown Stores, LLC December 2003 - 2005
University of Illinois at Urbana-Champaign June 2001 - 2004
UI College of Communications Alumni News June 2001 - December 2003
The Daily Illini/Buzz September 2000 - December 2003
Skills
Advertising, Writing, Editing, Press Releases, Promotions, Direct Mail, Strategic Communications, Marketing Communications, Corporate Communications, Marketing, Marketing Strategy, Public Relations, Not for Profit, Web Design, Web Analytics, Web Content, Graphic Design, Communication, Journalism, Publishing, Networking, Social Media Marketing, Social Media, Sales, Web Site Production, Market Planning, Newsletters, Spanish, Event Planning, Customer Service, QuarkXPress, Lotus Notes, Layout, Copywriting, Event Management, Database Administration, Strategy, CRM, Direct Marketing, InDesign, Training, Team Leadership, Management, Online Marketing, Email Marketing, Public Speaking, Facebook, Photography, Community Outreach, Social Networking
Education
University of Illinois at Urbana-Champaign - College of Business 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Illinois at Urbana-Champaign 2000 — 2004
BS, Journalism, Political Science
Advantis Credit Union February 2014 - Present
Pentagon Federal Credit Union February 2013 - February 2014
Pentagon Federal Credit Union (PenFed Credit Union) February 2012 - February 2013
Goldworks Jewelry Art Studio March 2011 - December 2011
Skills
Microsoft Office, Microsoft Word, Customer Service, Credit Unions, Consumer Lending, Outlook, Basic HTML, Public Speaking, Dance, Fine Art, Metalsmithing, Nonviolent Communication
Education
Free Code Camp 2015 — 2015
Full Stack Web Development, Computer Software Engineering
University of Oregon 2008 — 2012
Bachelor of Arts (BA), Major in Art, Minor in Business Administration
Pentagon Federal Credit Union (PenFed Credit Union) July 2015 - Present
Tompkins Trust December 2014 - July 2015
Tompkins Trust July 2011 - December 2014
Skills
Residential Mortgages, Teaching English as a..., Sewing, Budgets, Mortgage Lending, Refinance, Sales, Property, Event Planning, Loan Origination, Mortgage Banking, Banking, FHA
Education
University of Rochester 2009 — 2010
Master of Education (MEd), Teaching English as a Second or Foreign Language/ESL Language Instructor
Wells College 2004 — 2008
Bachelor of Arts (BA), French Language and Literature
U.S. House of Representatives August 2002 - January 2015
LifeCom September 2001 - August 2002
U.S. Army and U.S. Army Reserves July 1987 - December 2001
Producers America April 2000 - February 2001
Grogan for U.S. Senate February 2000 - April 2000
Milder Oil Company April 1998 - February 2000
Pentagon Federal Credit Union (PenFed Credit Union) April 1993 - April 1998
Nodaway County Sheriff's Department and Nodaway County Ambulance District May 1980 - July 1987
Skills
Legislative Relations, Government, Legislation, Public Policy, Political Campaigns, Politics, Policy, Public Relations, Military, Community Outreach, Strategic Communications, Grassroots Organizing, Project Management, Policy Analysis, Legislative Research, Grassroots, Leadership, Strategic Planning, Nonprofits, Team Building, Training, Management, Public Speaking, Program Management
Education
Northwest Missouri State University 1979 — 1987
Bachelor, BS, International Business
Westside High School, Omaha, NE 1974 — 1977
College Prep
Pentagon Federal Credit Union (PenFed Credit Union) February 2015 - Present
Bank of America Corporation December 2007 - May 2013
GC Services November 2004 - May 2007
Publix Super Markets October 2000 - May 2004
Skills
Customer Service, Finance, Sales, Management, Banking, Credit, Deposits, Outlook, Investments, Payments, Time Management, Marketing, Negotiation, Mortgage Lending, Teamwork, Loans
Education
Strayer University 2013 — 2015
Miami Dade College 2001 — 2004
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
NCMA Contract Management Leadership Development Program (CMLDP) February 2015 - Present
tHInc January 2014 - Present
National Contract Management Association September 2010 - Present
NCMA July 2007 - Present
U.S. Department of Veterans Affairs January 2004 - Present
NCMA Contract Management Leadership Development Program (CMLDP) February 2013 - May 2015
Pentagon Federal Credit Union (PenFed Credit Union) 1990 - 2015
County of Jackson, MI 2006 - 2010
National Veterans Business Development Corporation 2003 - 2005
U.S. Department of Veterans Affairs April 2001 - January 2004
Skills
Contract Management, Leadership, Government Contracting, Program Management, Proposal Writing, Procurement, Team Building, Management, Mentoring, Team Leadership, Customer Service, Business Development, Program Development, Negotiation, Organizational..., Change Management
Education
American Meridian University 2013 — 2015
DBA, Health System Management
Center for Pastoral Leadership, St. Mary Seminary Cleveland Diocese 1994 — 1996
Systematic Theology
Troy University 1990 — 1991
MPA, Public Administration
Troy University 1981 — 1983
BAS, Resources Management
Community College of the Air Force 1974 — 1980
AS, Radiology
Midwestern State University 1974 — 1979
AS, Radiology
Pentagon Federal Credit Union (PenFed Credit Union) June 2015 - Present
lia sophia August 2010 - May 2014
Residential Home Funding March 2008 - October 2013
Weichert Realtors November 2007 - August 2008
First United Mortgage August 2007 - March 2008
First Integrity Mortgage April 2003 - August 2007
NOS Communications November 1998 - October 2001
New York-New York Hotel & Casino October 1996 - November 1998
Various Retail Stores from Staples - Current Inc January 1991 - October 1996
Great Western Bank July 1987 - October 1991
Skills
VA, Conventional, Mortgage Lending, Refinance, Mortgage, Mortgage Banking, Loans, Home, Real Estate, FHA financing, First Time Home Buyers, Sales Management, Banking, Residential Mortgages, Strategic Planning, Loan Origination, Excel, Marketing Strategy, Purchase, Short Sales, Credit, Customer Service, Team Building, Public Speaking, Investment Properties, Problem Solving, Mentoring, Purchasing, Personnel Supervision, Highly Organized &..., Accounting for Small..., Sales goals-Long/Short..., Certified Mortgage..., Government Loans, USDA, Real Estate Financing, Insurance, FHA Financing, VA Loans
Education
Kaplan University-Davenport Campus 2013 — 2014
Master's degree, Banking, Corporate, Finance, and Securities Law, 3.2
Kaplan University 2009 — 2012
Bachelor of Business Administration (BBA), Business Management, 3.67
Pentagon Federal Credit Union (PenFed Credit Union) August 2015 - Present
Lane Community College September 2013 - August 2015
The First Church of Christ, Scientist June 2013 - August 2013
Lane Community College June 2012 - March 2013
Principia Upper School September 2010 - June 2011
Principia Upper School September 2009 - June 2010
Skills
Statistics, Media Relations, Leadership, Library, Nonprofits, Customer Service, Museums, Community Outreach, Public Speaking, Mathematics, Interpersonal..., Attention to detail, Research, Microsoft Office, Editing, Social Media
Education
University of Oregon 2014 — 2016
Bachelor of Science (BS), Major: Economics, Minor: Math and Business
Lane Community College
Associate of General Studies, Mathematics
Principia Upper School 2008 — 2011
High School Diploma, General Studies
Pentagon Federal Credit Union (PenFed Credit Union) September 2015 - Present
Pentagon Federal Credit Union August 2014 - Present
Educational Systems FCU August 2012 - July 2014
Educational Systems FCU July 2003 - August 2012
Signal Financial Federal Credit Union January 2002 - July 2003
Webbrothers INC January 1999 - February 2002
Signal Financial FCU March 1999 - January 2002
Washington Telephone FCU April 1998 - March 1999
Skills
Management, Project Management, Process Improvement, IT Strategy, Strategy, Integration, PMP, Risk Management, Telecommunications, Team Leadership, Troubleshooting, Strategic Planning, Networking, Information Technology, Project Planning, IT Management, Information Security, Vendor Management, Business Analysis, Disaster Recovery, SDLC, Program Management, Project Portfolio..., Requirements Analysis, Data Center, Enterprise Architecture, Analysis, Product Management, Banking, Service Delivery, SQL, Business Continuity, Business Development, Leadership, System Administration, Security, Business Intelligence, Change Management, Databases, Visio, ITIL, IT Operations, Software Documentation, Software Project...
Education
The George Washington University 2007 — 2009
MS, Management Information Systems and Technologies (MIST)
GSA- CIO University- Washington DC 2007 — 2009
CIO Certification, CIO Cerification
Marymount University 2001 — 2003
B.S., Computer Inoformation Systems (CIS)
George Mason University 1999 — 2000
Computer Science (CS)
AT&T
Pentagon Federal Credit Union (PenFed Credit Union) July 2015 - Present
PenFed Credit Union June 2014 - Present
PenFed Credit Union February 2014 - June 2014
Hancock Bank December 2012 - February 2014
Regions Financial Corporation November 2007 - May 2008
Regions Financial June 1996 - November 2007
Skills
Non-profits, Team Building, Loans, Microsoft Excel, Payroll, Banking, Microsoft Word, Inventory Management, Budgets, Risk Management, Deposits, Advertising, Public Relations, Cash Management, Finance, Teaching, PowerPoint, Customer Service, Outlook, Microsoft Office, Accounting, Sales, Strategic Planning, Credit, Financial Analysis, Management, Accounts Payable, Credit Analysis, Project Planning, Healthcare, Insurance, Contract Negotiation, Small Business, Small Business Lending, Social Networking, Leadership, Portfolio Management, Retail Banking
Education
Saint Leo University 2015 — 2017
Associate's degree, Business Administration and Management, General
Birmingham Southern 1990 — 1993
Armuchee High School 1966 — 1969
Pentagon Federal Credit Union (PenFed Credit Union) September 2015 - Present
Skills
Microsoft Office, PeopleSoft, Medical Terminology, Lotus, Customer Service, Public Speaking, Microsoft Excel, Microsoft Word, Non-profits, PowerPoint, Data Entry, Nonprofits, Community Outreach, Management
Education
Word of Life Bible Institute 1997 — 2014
Certificate, Biblical Studies
Grace University 2008 — 2010
BS, Business Leadership, Biblical Studies
Southwest Office Supply August 2006 - Present
Geodrill Inc. January 2006 - June 2006
Pentagon Federal Credit Union (PenFed Credit Union) May 2003 - August 2004
Northwest Review April 2004 - July 2004
Skills
Variable Data Printing, Print Management, Sales Management, Business Development, Sales, Digital Printing, Print On Demand, New Business Development, Color Management, Offset Printing
Education
University of Oregon
BA, English, Business
Pentagon Federal Credit Union (PenFed Credit Union) March 2014 - December 2014
Pentagon Federal Credit Union (PenFed Credit Union) December 2012 - March 2014
Sage Hospitality Resources April 2008 - August 2012
Sage Hospitality Resources August 2010 - August 2011
QC Data May 2006 - April 2008
Skills
Technical Writing, Creative Writing, Hospitality, Telecommunications, Political Science, Microsoft Office, Microsoft Excel, Text Editing, Training, Microsoft Word, Microsoft Publisher, Bentley Microstation, Typing, Ten Key, Quality Assurance, Windows 2000, Windows XP Pro, Windows 7, Windows Vista, Report Writing
Education
Oregon State University 2014 — 2016
Bachelor of Science (B.S.), Computer Science, Postbaccalaureate
University of Colorado at Denver 2004 — 2009
Bachelor of Arts (B.A.), Political Science and Government
Pentagon Federal Credit Union (PenFed Credit Union) November 2014 - May 2015
PayFlex Systems USA October 2007 - June 2014
Intuit, Inc. October 2005 - May 2007
Skills
Customer Service, Management, Project Management, Strategic Planning, Public Speaking, Leadership, Microsoft Office, Microsoft Excel, Research, Microsoft Word
Education
University of Nebraska at Omaha 1966 — 1973
English major, Spanish minor
Pentagon Federal Credit Union (PenFed Credit Union) May 2015 - Present
The Money Store November 2014 - March 2015
Proficio Mortgage Ventures, LLC December 2013 - November 2014
EverBank June 2013 - December 2013
EverBank November 2010 - June 2013
Bank of Oklahoma May 2009 - October 2010
PHH Mortgage September 2008 - May 2009
Webster Bank April 2003 - February 2008
First Nationwide Mortgage 2002 - 2003
Bank of America 1999 - 2002
Skills
Mortgage Banking, Secondary Market, Underwriting, Credit Analysis, Credit, Financial Risk, Loan Servicing, Investments, Mortgage Servicing, Residential Mortgages, FHA, Loans, Loan Origination, Banking, Hedging, Portfolio Management, Mortgage Lending, Refinance, Risk Management, Capital Markets, Interest Rate Risk..., Credit Risk, MBS, Securitization, Commercial Lending, Structured Finance, Loss Mitigation
Education
Plymouth State University 1991 — 1995
Pentagon Federal Credit Union (PenFed Credit Union) July 2015 - Present
Pentagon Federal Credit Union (PenFed Credit Union) July 2015 - Present
HJ Heinz October 2012 - July 2015
Heinz - Quality Chef Foods December 2005 - October 2012
Central Lutheran School August 2000 - December 2005
Skills
Employee Relations, Human Resources, HRIS, Talent Acquisition, Organizational..., Personnel Management, Onboarding, Microsoft Office, Customer Service, ADP Payroll, Kronos Timekeeping, New Hire Orientations, Performance Management
Education
Kirkwood Community College 2010 — 2011
HR Certificate, Human Resources
Northwest Missouri State University 1979 — 1981
Secretarial, Business
Pentagon Federal Credit Union (PenFed Credit Union) April 2015 - Present
General Dynamics Information Technology January 2004 - November 2014
Skills
Security, Information Security, CISSP, Data Center, Integration, Information Technology, Vulnerability Management, FISMA, Network Security, Information Assurance, Security Project..., nCircle Host..., Business Continuity, DoD, Penetration Testing, Information Security..., Vulnerability Assessment, SourceFire, FireEye, Splunk, Tripwire IP360, Tripwire TE, ProDiscovery, Forensic Took Kit, CA Control Minder, C++, Python, Privileged Account..., Web Access Management, Incident Response, Digital Forensics, Disaster Recovery, Program Management
Education
Capella University
BS Information Technology, Information Assurance and Security, Cum Sum Laude
Dale Carnegie
Igniting Workplace Enthusiasm Curriculum
Pentagon Federal Credit Union (PenFed Credit Union) April 2015 - Present
Pentagon Federal Credit Union May 2012 - April 2015
Shell Oil Company January 2008 - March 2012
Shell Oil Company January 2005 - December 2007
Shell International Ltd June 2001 - December 2004
Skills
Mandarin, Cantonese, Strategic Planning, Contract Negotiation, Proposal Writing, Budgeting, English, Loyalty Programs, Credit Cards, Direct Marketing, Marketing Strategy, Project Management, Budgets, Business Planning, Business Strategy, Change Management, Cross-functional Team..., Management, Marketing, Sales, Segmentation, Strategy
Education
University of Oxford - Said Business School 1997 — 1998
MBA, Strategy & Finance
The Chinese University of Hong Kong 1986 — 1990
BBA (1st Class Honour), Business Administration & Marketing
Pentagon Federal Credit Union (PenFed Credit Union) August 2015 - Present
Navy Federal Credit Union March 2013 - Present
Navy Federal Credit Union July 2012 - February 2013
Cambridge Associates August 2007 - January 2012
Lehman Brothers July 2006 - August 2006
Skills
Financial Modeling, Teaching, Stata, Economic Development, Investments, Financial Analysis, Microsoft Office
Education
American University 2012 — 2014
Masters, Finance, General
School of Oriental and African Studies, U. of London 2003 — 2006
BSc, Economics
Pentagon Federal Credit Union (PenFed Credit Union) August 2008 - Present
Skills
Mortgage Lending, Financial Analysis, Banking, Sales, Credit, Loans
Education
College
University of Oregon
Bachelor of Science (B.S.), Jounalism
Pentagon Federal Credit Union (PenFed Credit Union) January 2015 - Present
Convergys August 2013 - December 2014
Self-Employed December 1970 - December 2014
St. Paul's Lutheran School August 2014 - November 2014
Education
The American College 1986 — 1992
Chartered Financial Consultant, Chartered Life Underwriter, Investment and Insurance Brokerage & Financial Advisor
Concordia University Seward, NE 1967 — 1970
B.S. Education, Englishl / Speech, Psychology
Pentagon Federal Credit Union (PenFed Credit Union) April 2015 - Present
Pentagon Federal Credit Union January 2012 - December 2014
Pentagon Federal Credit Union October 2008 - December 2011
Pentagon Federal Credit Union (PenFed Credit Union) January 2006 - December 2008
Pentagon Federal Credit Union Foundation July 2001 - December 2008
Bedford Stuyvesant Restoration Corporation September 1984 - September 2000
Skills
Banking, Loans, Real Estate, Mortgage Lending, Business Analysis, Selling, Finance, Credit, Strategic Planning, Risk Management, Credit Cards, Team Building, Process Improvement, Mortgage Banking, Program Management, Operations Management, Change Management, Executive Management, Analysis
Education
Columbia University - Columbia Business School 1979 — 1981
MBA, Finance, International Economics
University of California, Los Angeles 1973 — 1977
BA, Economics
M&T Bank July 2015 - Present
TalentBurst, an Inc 5000 company April 2015 - July 2015
Capital One Home Loans September 2009 - January 2015
Chevy Chase Bank August 1997 - September 2009
Chevy Chase Bank July 1989 - August 1997
Computer Data Systems, Inc, February 1988 - May 1991
Pentagon Federal Credit Union (PenFed Credit Union) April 1985 - February 1988
Solon Automated Systems September 1982 - April 1985
Skills
Loans, Loan Servicing, SDLC, Banking, Mortgage Lending, Credit, Analysis
Education
Computer Learning Center 1982 — 1982
Computer Programming Diploma, Computer Programming, 3.9
University of Maryland College Park 1978 — 1982
Computer and Information Systems
Pentagon Federal Credit Union (PenFed Credit Union) September 2015 - Present
Pentagon Federal Credit Union January 2008 - Present
Pentagon Federal Credit Union July 1989 - January 2008
Skills
Loans, Credit Cards, Financial Risk, Consumer Lending, Bank Secrecy Act, Credit, Risk Management, Banking, Financial Services, Mortgage Lending, Credit Unions, AML, Anti Money Laundering, Credit Risk, Executive Management, Process Improvement
Education
University of Michigan 1980 — 1982
MA, Russian/East European Area Studies
Vassar College 1976 — 1980
BA, Foreign Language and Literature
Pentagon Federal Credit Union (PenFed Credit Union) January 2012 - Present
Pentagon Federal Credit Union August 2008 - February 2011
Skills
IT Management, Vendor Management, Test Automation, Integration, Visio, ITIL, SharePoint, Software Project..., Business Process..., Change Management, Analysis, IT Strategy, SOA, Agile Methodologies, Databases, User Acceptance Testing, Mainframe, Financial Services, Retail Banking, Business Requirements, IBM Rational Automation..., Financial Risk, ALM, COBOL, Information Security
Education
Old Dominion University 1978 — 1983
Bachelor of Science (BS), Education with minor in Counseling
Pentagon Federal Credit Union (PenFed Credit Union) April 2015 - Present
Pentagon Federal Credit Union January 2011 - January 2012
AIM Healthcare April 2006 - April 2010
PetSmart November 2000 - April 2006
Skills
Analytics, Training, Research, Microsoft Excel, Customer Service, Analysis, PowerPoint, Public Speaking, Microsoft Office, Data Analysis, Microsoft Word, Management, Leadership, Team Leadership
Education
University of Oregon 1999 — 2005
Bachelors of Education, Educational Studies
Pentagon Federal Credit Union (PenFed Credit Union) September 2015 - Present
Pacific Interpreters March 2009 - December 2013
ADT 1997 - 2009
Skills
Account Management, Customer Satisfaction, Customer Service, Employee Relations, Human Resources, Management, Recruiting, Team Building, Team Leadership, Training, Microsoft Office
Education
Bellevue University
BS, Human Resource Management
Pentagon Federal Credit Union (PenFed Credit Union) September 2015 - Present
SAC Federal Credit Union May 2012 - September 2015
Skills
Credit, Mortgage Lending, Consumer Lending, Banking, Loan Origination, Credit Analysis, Underwriting, Commercial Lending, Finance, Small Business Lending, Retail Banking, Lines Of Credit, Financial Analysis, Commercial Banking, Investments, Portfolio Management, Credit Cards, Cross Selling, Series 7, Problem Solving, Collaboration, Business Analysis, Teamwork, People-oriented, Credit Unions, Communication, Follow Through, Goal Oriented, Leadership, Team Building, Customer Service
Education
Bellevue University 2012 — 2015
BS in Business Analysis and Management
First Tech Federal Credit Union August 2011 - Present
Inspirus Credit Union 2007 - 2011
Blue Nile 2005 - 2006
Pentagon Federal Credit Union (PenFed Credit Union) 2000 - 2005
Skills
Basic HTML, SharePoint, SnagIt, Articulate Storyline, Microsoft Office, Adobe Acrobat, Design, Technical Writing, Technical Documentation, Training, Employee Training, Internal Communications, InDesign
Education
North Seattle College 2011 — 2011
Drawing & Design
Lane Community College 2000 — 2000
Economics & Interpersonal Communication
Southwestern Oregon Community College 1999 — 2000
Business Administration